The statistics below represent IT jobs advertised across the England region that had Service Desk Team Leader featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 806 802 797
Rank change year-on-year
-4 -5
Permanent jobs requiring a Service Desk Team Leader 73 142 170
As % of all permanent IT jobs located in England 0.082% 0.14% 0.16%
As % of the Job Titles category 0.085% 0.14% 0.16%
Number of salaries quoted 65 122 147
Median salary £32,500 £33,750 £30,000
Median salary % change year-on-year
-3.70% +12.50%
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £37,500 £45,000 £37,500
UK excluding London median salary £31,250 £30,000 £28,500
% change year-on-year
+4.16% +5.26%
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86072 98291 103044
As % of all permanent IT jobs located in England 96.29% 96.29% 96.41%
Number of salaries quoted 72520 82716 84192
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Service Desk Team Leader
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Desk Team Leader in the job title.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 29 September 2016.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 21 £36,000 -10.00% 2
South East +40 10 £27,500 -8.33% 1
North West -7 9 £32,000 +12.28% 1
Yorkshire +26 8 £32,500 +8.33% 1
East of England +19 8 £35,000 +7.69%
South West +2 8 £30,000 -5.88%
East Midlands +1 6 £28,000 -16.41%
West Midlands -16 3 £30,250 -5.46%
Service Desk Team Leader
UK

Service Desk Team Leader Skill Set
Top 30 Related IT Skills in England

For the 6 months to 29 September 2016, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Desk Team Leader in the job title.

1 99 (58.93%) ITIL
2 78 (46.43%) Windows
3 68 (40.48%) Active Directory
4 56 (33.33%) SLA
5 50 (29.76%) Windows 7
6 47 (27.98%) Citrix
7 45 (26.79%) Finance
8 42 (25.00%) MS Excel
9 39 (23.21%) Service Management
10 34 (20.24%) Law
11 33 (19.64%) Coaching
12 32 (19.05%) Microsoft
13 31 (18.45%) MS Office
13 31 (18.45%) Mentoring
14 29 (17.26%) Service Delivery
15 28 (16.67%) Mitel
16 27 (16.07%) Legal
17 26 (15.48%) Ticket Management
18 23 (13.69%) GoToMeeting
18 23 (13.69%) Mimecast
18 23 (13.69%) iManage
18 23 (13.69%) Incident Management
19 22 (13.10%) MCP
20 20 (11.90%) Analytical Skills
20 20 (11.90%) Continuous Improvement
21 15 (8.93%) Blackberry
22 14 (8.33%) Problem Management
23 13 (7.74%) VMware
23 13 (7.74%) Cisco
24 12 (7.14%) ITIL Certification

Service Desk Team Leader Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (6.55%) MS Exchange
2 8 (4.76%) Skype for Business
3 4 (2.38%) Exchange Server 2010
4 3 (1.79%) Blackberry Enterprise Server
4 3 (1.79%) IIS
4 3 (1.79%) SharePoint
5 2 (1.19%) Apache
5 2 (1.19%) Exchange Server 2007
5 2 (1.19%) IBM HTTP Server
5 2 (1.19%) JBoss
5 2 (1.19%) Tomcat
5 2 (1.19%) WebLogic
6 1 (0.60%) Exchange Server 2013
Applications
1 42 (25.00%) MS Excel
2 31 (18.45%) MS Office
3 6 (3.57%) MS PowerPoint
4 2 (1.19%) MS Visio
Business Applications
1 5 (2.98%) Dynamics CRM
2 4 (2.38%) Sage 200
2 4 (2.38%) SAP Business One
3 1 (0.60%) Remedy ITSM
Cloud Services
1 23 (13.69%) Mimecast
2 12 (7.14%) Office 365
3 1 (0.60%) Amazon AWS
3 1 (0.60%) Microsoft Azure
3 1 (0.60%) SaaS
Communications & Networking
1 23 (13.69%) GoToMeeting
2 10 (5.95%) Internet
3 8 (4.76%) TCP/IP
4 6 (3.57%) DHCP
4 6 (3.57%) SAN
5 5 (2.98%) VoIP
6 4 (2.38%) DNS
6 4 (2.38%) Unified Communications
6 4 (2.38%) VPN
7 3 (1.79%) Firewall
7 3 (1.79%) PBX
8 2 (1.19%) LAN
8 2 (1.19%) Remote Desktop
8 2 (1.19%) WAN
9 1 (0.60%) ATM
9 1 (0.60%) Broadband
9 1 (0.60%) Cisco IOS
9 1 (0.60%) PABX
9 1 (0.60%) VLAN
9 1 (0.60%) Wi-Fi
Database & Business Intelligence
1 8 (4.76%) Crystal Reports
2 6 (3.57%) SQL Server
3 2 (1.19%) Oracle Database
4 1 (0.60%) SQL Server 2008
4 1 (0.60%) SQL Server 2012
General
1 45 (26.79%) Finance
2 34 (20.24%) Law
3 27 (16.07%) Legal
4 6 (3.57%) Telecoms
5 3 (1.79%) Banking
6 1 (0.60%) Advertising
6 1 (0.60%) Aerospace
6 1 (0.60%) Manufacturing
6 1 (0.60%) Marketing
6 1 (0.60%) Retail
Libraries, Frameworks & Software Standards
1 2 (1.19%) .NET
Miscellaneous
1 20 (11.90%) Analytical Skills
2 15 (8.93%) Blackberry
3 9 (5.36%) iPad
4 7 (4.17%) iPhone
4 7 (4.17%) Mathematics
5 5 (2.98%) Performance Metrics
6 4 (2.38%) Management Information System
7 3 (1.79%) Data Centre
7 3 (1.79%) NHS
7 3 (1.79%) Statistics
8 2 (1.19%) Mobile Computing
8 2 (1.19%) Virtual Team
9 1 (0.60%) AS400
9 1 (0.60%) CMDB
9 1 (0.60%) Computer Science
9 1 (0.60%) IVR
9 1 (0.60%) Social Media
9 1 (0.60%) User Experience
Operating Systems
1 78 (46.43%) Windows
2 50 (29.76%) Windows 7
3 10 (5.95%) Windows 8
4 7 (4.17%) Linux
4 7 (4.17%) Windows Server
4 7 (4.17%) Windows Server 2008
5 6 (3.57%) Windows XP
6 3 (1.79%) Windows Server 2012
7 2 (1.19%) Android
7 2 (1.19%) Mac OS X
7 2 (1.19%) Windows Server 2003
8 1 (0.60%) Apple iOS
8 1 (0.60%) Mac OS
8 1 (0.60%) Windows 10
8 1 (0.60%) Windows CE
8 1 (0.60%) Windows Mobile
8 1 (0.60%) Windows Vista
Processes & Methodologies
1 99 (58.93%) ITIL
2 39 (23.21%) Service Management
3 33 (19.64%) Coaching
4 31 (18.45%) Mentoring
5 29 (17.26%) Service Delivery
6 26 (15.48%) Ticket Management
7 23 (13.69%) Incident Management
8 20 (11.90%) Continuous Improvement
9 14 (8.33%) Problem Management
10 11 (6.55%) Service Desk Management
11 9 (5.36%) ITSM
11 9 (5.36%) Line Management
12 8 (4.76%) B2B
12 8 (4.76%) B2C
12 8 (4.76%) CRM
12 8 (4.76%) Performance Management
13 7 (4.17%) Project Management
14 6 (3.57%) Change Control
15 5 (2.98%) Analytics
15 5 (2.98%) ITIL V3
Programming Languages
1 10 (5.95%) SQL
2 2 (1.19%) PHP
3 1 (0.60%) PowerShell
Qualifications
1 22 (13.10%) MCP
2 12 (7.14%) ITIL Certification
3 8 (4.76%) HND
3 8 (4.76%) MOS
4 7 (4.17%) Microsoft Certification
5 6 (3.57%) Degree
5 6 (3.57%) Security Cleared
6 5 (2.98%) MCSE
7 4 (2.38%) ITIL Foundation Certificate
8 3 (1.79%) CCNA
8 3 (1.79%) Cisco Certification
8 3 (1.79%) MCITP
9 2 (1.19%) CCNP
9 2 (1.19%) MCSA
9 2 (1.19%) SC Cleared
10 1 (0.60%) A+ Certification
10 1 (0.60%) MCDST
Quality Assurance & Compliance
1 56 (33.33%) SLA
2 2 (1.19%) ISO 9001
2 2 (1.19%) QA
System Software
1 68 (40.48%) Active Directory
2 6 (3.57%) Hyper-V
3 5 (2.98%) VMware Infrastructure
3 5 (2.98%) XenDesktop
4 1 (0.60%) XenApp
Systems Management
1 2 (1.19%) Backup Exec
2 1 (0.60%) NetBackup
2 1 (0.60%) Norton AntiVirus
2 1 (0.60%) WSUS
Vendors
1 47 (27.98%) Citrix
2 32 (19.05%) Microsoft
3 28 (16.67%) Mitel
4 23 (13.69%) iManage
5 13 (7.74%) Cisco
5 13 (7.74%) VMware
6 5 (2.98%) Remedy
7 4 (2.38%) Avaya
7 4 (2.38%) CheckPoint
7 4 (2.38%) HP
7 4 (2.38%) Kaspersky
7 4 (2.38%) Sage
7 4 (2.38%) SAP
8 3 (1.79%) Apple
8 3 (1.79%) ServiceNow
9 2 (1.19%) Adobe
9 2 (1.19%) Bloomberg
9 2 (1.19%) Computacenter
9 2 (1.19%) Oracle
10 1 (0.60%) Sophos
Leeds, West Yorkshire
Lorien Resourcing
Salary: Excellent Benefits & Bonus
Posted: Yesterday
London
Pioneer Search
Salary: £50000 - £60000 per annum
Posted: Yesterday
East Grinstead, West Sussex
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £40,000 per annum + Benefits + Bonus
Posted: 6 days ago
London
Joseph Harry Ltd
Salary: £40000 - £60000 per annum + 20% Bonus + 10% Pension
Posted: 5 days ago
Warrington
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 17 days ago