The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 708 787 793
Rank change year-on-year
+79 +6
Permanent jobs requiring a Service Desk Team Leader 158 77 76
As % of all permanent IT jobs located in England 0.15% 0.075% 0.070%
As % of the Job Titles category 0.16% 0.080% 0.073%
Number of salaries quoted 140 68 65
Average salary £35,000 £30,000 £30,000
Average salary % change year-on-year
+16.66% -
90% offered a salary of more than £26,750 £25,500 £23,500
10% offered a salary of more than £41,500 £37,500 £37,500
UK excluding London average salary £33,000 £29,000 £29,000
% change year-on-year
+13.79% -
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99423 96838 103920
As % of all permanent IT jobs located in England 94.66% 94.71% 95.31%
Number of salaries quoted 83438 79404 90243
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 19 December 2014.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +40 49 £35,000 +26.42% 6
London +47 43 £39,000 +5.40% 5
East of England -5 19 £35,000 -6.66% 2
West Midlands -2 15 £30,500 +10.90% 2
North West +2 13 £27,500 -15.38% 4
Yorkshire -20 13 £27,250 -9.16%
East Midlands +29 3 £38,000 +22.58%
South West -10 3 £32,500 +28.71%
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills in England

For the 6 months to 19 December 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 247 (75.08%) ITIL
2 147 (44.68%) Windows
3 122 (37.08%) Microsoft
4 115 (34.95%) SLA
5 101 (30.70%) Service Delivery
6 88 (26.75%) Active Directory
7 82 (24.92%) MS Office
8 75 (22.80%) MS Excel
9 63 (19.15%) Windows 7
10 56 (17.02%) Incident Management
11 53 (16.11%) ITIL Certification
12 48 (14.59%) Finance
13 46 (13.98%) Windows XP
14 45 (13.68%) Law
15 44 (13.37%) Service Management
16 39 (11.85%) Line Management
16 39 (11.85%) MCP
17 38 (11.55%) Mentoring
18 34 (10.33%) Microsoft Certification
19 33 (10.03%) Citrix
19 33 (10.03%) MS Exchange
20 32 (9.73%) People Management
21 30 (9.12%) Analytical Skills
21 30 (9.12%) Legal
22 28 (8.51%) TCP/IP
23 27 (8.21%) Service Desk Management
23 27 (8.21%) Cisco
24 25 (7.60%) MCSE
24 25 (7.60%) Degree
25 24 (7.29%) Windows Server 2008

Service Desk Team Leader
Top Related IT Skills in England by Category

For the 6 months to 19 December 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (10.03%) MS Exchange
2 10 (3.04%) Exchange Server 2007
3 9 (2.74%) Blackberry Enterprise Server
4 8 (2.43%) Lync
4 8 (2.43%) Exchange Server 2010
4 8 (2.43%) SharePoint
5 5 (1.52%) Exchange Server 2013
5 5 (1.52%) Exchange Server 2003
6 4 (1.22%) WorkSite
7 3 (0.91%) Documentum
8 1 (0.30%) CMS
8 1 (0.30%) SharePoint 2010
Applications
1 82 (24.92%) MS Office
2 75 (22.80%) MS Excel
3 5 (1.52%) MS PowerPoint
4 2 (0.61%) MS Visio
Business Applications
1 3 (0.91%) Remedy ITSM
Cloud Services
1 2 (0.61%) Office 365
Communications & Networking
1 28 (8.51%) TCP/IP
2 13 (3.95%) DNS
3 12 (3.65%) VPN
4 9 (2.74%) VoIP
5 7 (2.13%) Firewall
5 7 (2.13%) VLAN
5 7 (2.13%) LAN
6 6 (1.82%) Internet
6 6 (1.82%) WAN
7 5 (1.52%) DHCP
8 4 (1.22%) SNMP
8 4 (1.22%) SMTP
9 2 (0.61%) SAN
10 1 (0.30%) Intranet
10 1 (0.30%) Extranet
10 1 (0.30%) DSL
10 1 (0.30%) PABX
10 1 (0.30%) Wi-Fi
10 1 (0.30%) Wireless
10 1 (0.30%) Broadband
Database & Business Intelligence
1 22 (6.69%) Crystal Reports
2 5 (1.52%) SQL Server
3 2 (0.61%) SQL Server 2008
4 1 (0.30%) MySQL
4 1 (0.30%) SQL Server 2005
Development Applications
1 4 (1.22%) Serena SBM
General
1 48 (14.59%) Finance
2 45 (13.68%) Law
3 30 (9.12%) Legal
4 9 (2.74%) Financial Institution
4 9 (2.74%) Retail
5 8 (2.43%) Telecoms
5 8 (2.43%) Banking
6 7 (2.13%) Marketing
7 5 (1.52%) Advertising
8 3 (0.91%) Investment Banking
9 2 (0.61%) Electronics
Libraries, Frameworks & Software Standards
1 2 (0.61%) HTML
Miscellaneous
1 30 (9.12%) Analytical Skills
2 11 (3.34%) Blackberry
3 9 (2.74%) Statistics
4 8 (2.43%) Hedge funds
5 4 (1.22%) Management Information System
6 3 (0.91%) iPhone
7 2 (0.61%) EqualLogic
7 2 (0.61%) User Experience
7 2 (0.61%) AS400
8 1 (0.30%) Equities
8 1 (0.30%) IVR
8 1 (0.30%) Computer Science
8 1 (0.30%) Foreign Exchange (FX)
8 1 (0.30%) EPoS
8 1 (0.30%) Enterprise Storage
8 1 (0.30%) New Media
8 1 (0.30%) iPad
8 1 (0.30%) iSeries
Operating Systems
1 147 (44.68%) Windows
2 63 (19.15%) Windows 7
3 46 (13.98%) Windows XP
4 24 (7.29%) Windows Server 2008
5 17 (5.17%) Windows Vista
6 16 (4.86%) Windows 8
6 16 (4.86%) Windows Server 2003
7 8 (2.43%) Windows Server 2012
8 4 (1.22%) Mac OS X
9 2 (0.61%) Linux
10 1 (0.30%) Android
10 1 (0.30%) Windows 2000 Server
Processes & Methodologies
1 247 (75.08%) ITIL
2 101 (30.70%) Service Delivery
3 56 (17.02%) Incident Management
4 44 (13.37%) Service Management
5 39 (11.85%) Line Management
6 38 (11.55%) Mentoring
7 32 (9.73%) People Management
8 27 (8.21%) Service Desk Management
9 24 (7.29%) Performance Management
10 20 (6.08%) Continuous Improvement
11 18 (5.47%) Problem Management
11 18 (5.47%) Change Management
12 13 (3.95%) ITSM
12 13 (3.95%) Coaching
13 12 (3.65%) Asset Management
13 12 (3.65%) Document Management
14 9 (2.74%) E-Commerce
15 8 (2.43%) ERP
15 8 (2.43%) Project Management
16 7 (2.13%) Root Cause Analysis
Programming Languages
1 10 (3.04%) SQL
2 6 (1.82%) PowerShell
3 2 (0.61%) C
3 2 (0.61%) VBA
Qualifications
1 53 (16.11%) ITIL Certification
2 39 (11.85%) MCP
3 34 (10.33%) Microsoft Certification
4 25 (7.60%) MCSE
4 25 (7.60%) Degree
5 21 (6.38%) CCNA
5 21 (6.38%) Cisco Certification
6 20 (6.08%) HND
6 20 (6.08%) MOS
7 19 (5.78%) MCITP
8 16 (4.86%) MCSA
9 14 (4.26%) Security Cleared
10 9 (2.74%) A+ Certification
11 8 (2.43%) MCTS
12 7 (2.13%) ITIL Foundation Certificate
12 7 (2.13%) SC Cleared
13 6 (1.82%) MCDST
14 4 (1.22%) CCENT
15 2 (0.61%) Network+ Certification
Quality Assurance & Compliance
1 115 (34.95%) SLA
2 12 (3.65%) ISO 9001
System Software
1 88 (26.75%) Active Directory
2 6 (1.82%) XenApp
3 3 (0.91%) vSphere
3 3 (0.91%) Microsoft App-V
3 3 (0.91%) Hyper-V
4 2 (0.61%) VMware Infrastructure
4 2 (0.61%) XenDesktop
5 1 (0.30%) VMware Server
Systems Management
1 8 (2.43%) SCCM
2 5 (1.52%) Cisco UCCX
3 4 (1.22%) Tivoli
4 1 (0.30%) Backup Exec
4 1 (0.30%) Symantec Enterprise Vault
4 1 (0.30%) ITRS Geneos
Vendors
1 122 (37.08%) Microsoft
2 33 (10.03%) Citrix
3 27 (8.21%) Cisco
4 16 (4.86%) IBM
5 15 (4.56%) Dell
6 9 (2.74%) VMware
7 7 (2.13%) SolarWinds
7 7 (2.13%) ServiceNow
8 6 (1.82%) Altiris
8 6 (1.82%) Avaya
8 6 (1.82%) Apple
9 5 (1.52%) Mitel
10 4 (1.22%) Serena
10 4 (1.22%) Remedy
10 4 (1.22%) Interwoven
11 3 (0.91%) Hummingbird
11 3 (0.91%) Open Text
11 3 (0.91%) NetApp
12 2 (0.61%) Symantec
12 2 (0.61%) HP
Milton Keynes
Claremont Consulting Limited
Salary: £30000.00 - £41000.00 per annum + plus many benefits
Posted: 9 hours ago
Salford, Lancashire
Oscar Associates (UK) Ltd
Salary: £25000 - £28000 per annum + Benefirs
Posted: 11 hours ago
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Salary: £55000.00 - £70000.00 per annum + Bonus + Benefits
Posted: 3 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £35,000 to £40,000 per annum 35k-40k base plus Pension + bonus +
Posted: 3 days ago
Warrington
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Salary: £25000 - £30000 per annum + Bonus + Benefits
Posted: 3 days ago
West Sussex
ReThink Recruitment
Salary: £37000.00 - £40000 per annum
Posted: 3 days ago
Manchester, Lancashire
Search Consultancy
Salary: £24000 - £28000 per annum + Benefits
Posted: 3 days ago
Manchester, Lancashire
General Medical Council
Salary: £30,000 per annum Plus Benefits
Posted: 4 days ago
Hertfordshire
Ping IT Recruitment ltd
Salary: From £27,000 to £32,000 per annum
Posted: 4 days ago
London
Venturi
Salary: £30000 - £35000 per annum
Posted: 7 days ago
Birmingham
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Salary: £25000.00 - £28500.00 per annum
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London
Allied Worldwide
Salary: Unspecified
Posted: 18 days ago
Lewisham
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Southampton
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