The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Service Desk Team Lead
Rank 778 771 808
Rank change year-on-year
-7 +37
Permanent jobs requiring a Service Desk Team Leader 131 158 109
As % of all permanent IT jobs located in England 0.14% 0.16% 0.11%
As % of the Job Titles category 0.14% 0.16% 0.12%
Number of salaries quoted 115 131 101
Average salary £32,500 £35,000 £30,000
Average salary % change year-on-year
-7.14% +16.66%
90% offered a salary of more than £26,700 £27,500 £26,100
10% offered a salary of more than £43,000 £40,000 £39,200
UK excluding London average salary £30,500 £34,000 £28,500
% change year-on-year
-10.29% +19.29%
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90816 95785 94380
As % of all permanent IT jobs located in England 96.15% 96.49% 96.28%
Number of salaries quoted 77032 80058 76663
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Team Leader
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 10 February 2016.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +21 57 £37,750 +0.66% 1
South East -10 14 £29,500 -16.90% 2
North West +23 13 £32,500 +18.18% 3
East of England -1 13 £42,500 +54.54% 2
South West -2 12 £30,000 +9.09%
West Midlands -10 10 £25,000 -12.66% 1
East Midlands +4 8 £32,500 -14.47% 2
Yorkshire -15 4 £32,500 +1.56%
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills in England

For the 6 months to 10 February 2016, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 173 (66.03%) ITIL
2 135 (51.53%) Windows
3 102 (38.93%) Microsoft
3 102 (38.93%) Active Directory
4 85 (32.44%) Windows 7
5 83 (31.68%) SLA
6 82 (31.30%) Service Delivery
7 73 (27.86%) Service Management
8 62 (23.66%) Incident Management
9 54 (20.61%) Finance
10 52 (19.85%) MS Office
11 44 (16.79%) Windows Server
11 44 (16.79%) Law
12 42 (16.03%) Mentoring
13 37 (14.12%) VMware
13 37 (14.12%) ITIL Certification
14 35 (13.36%) MS Excel
15 32 (12.21%) Line Management
15 32 (12.21%) Windows Server 2008
16 31 (11.83%) Problem Management
17 29 (11.07%) Legal
18 27 (10.31%) Analytical Skills
19 26 (9.92%) Continuous Improvement
20 25 (9.54%) Office 365
20 25 (9.54%) Windows 8
20 25 (9.54%) Service Desk Management
20 25 (9.54%) Change Management
21 24 (9.16%) Windows Server 2012
22 22 (8.40%) Blackberry
22 22 (8.40%) MS Exchange

Service Desk Team Leader
Top Related IT Skills in England by Category

For the 6 months to 10 February 2016, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (8.40%) MS Exchange
2 12 (4.58%) Skype for Business
3 7 (2.67%) Blackberry Enterprise Server
4 6 (2.29%) Exchange Server 2010
5 5 (1.91%) Exchange Server 2013
6 2 (0.76%) Exchange Server 2007
7 1 (0.38%) IBM Notes
Applications
1 52 (19.85%) MS Office
2 35 (13.36%) MS Excel
3 2 (0.76%) MS PowerPoint
3 2 (0.76%) MS Visio
Cloud Services
1 25 (9.54%) Office 365
2 5 (1.91%) Mimecast
Communications & Networking
1 21 (8.02%) VPN
2 20 (7.63%) TCP/IP
3 18 (6.87%) DNS
4 17 (6.49%) DHCP
5 16 (6.11%) Wireless
6 13 (4.96%) Firewall
7 10 (3.82%) Broadband
8 8 (3.05%) Remote Desktop
9 7 (2.67%) LAN
10 6 (2.29%) VLAN
11 5 (1.91%) GoToMeeting
12 4 (1.53%) SMTP
12 4 (1.53%) WAN
13 3 (1.15%) SAN
13 3 (1.15%) VoIP
13 3 (1.15%) Wi-Fi
13 3 (1.15%) WLAN
14 2 (0.76%) FTP
14 2 (0.76%) Internet
14 2 (0.76%) Intranet
Database & Business Intelligence
1 16 (6.11%) Crystal Reports
2 6 (2.29%) SQL Server
3 3 (1.15%) Data Mining
Development Applications
1 1 (0.38%) MSI
General
1 54 (20.61%) Finance
2 44 (16.79%) Law
3 29 (11.07%) Legal
4 17 (6.49%) Banking
5 13 (4.96%) Financial Institution
5 13 (4.96%) Investment Banking
6 10 (3.82%) Telecoms
7 4 (1.53%) Marketing
8 2 (0.76%) Advertising
9 1 (0.38%) Automotive
9 1 (0.38%) Billing
9 1 (0.38%) German Language
9 1 (0.38%) Private Banking
9 1 (0.38%) Retail
Libraries, Frameworks & Software Standards
1 5 (1.91%) .NET
2 3 (1.15%) CSS
2 3 (1.15%) HTML
2 3 (1.15%) Middleware
Miscellaneous
1 27 (10.31%) Analytical Skills
2 22 (8.40%) Blackberry
3 13 (4.96%) Hedge funds
4 11 (4.20%) Management Information System
5 5 (1.91%) User Experience
6 3 (1.15%) Economics
6 3 (1.15%) iSeries
6 3 (1.15%) NHS
6 3 (1.15%) Private Cloud
7 2 (0.76%) AS400
7 2 (0.76%) Driving Licence
7 2 (0.76%) Fat Client
7 2 (0.76%) iPhone
7 2 (0.76%) SecurID
7 2 (0.76%) Statistics
7 2 (0.76%) Thin Client
8 1 (0.38%) iPad
8 1 (0.38%) Mathematics
8 1 (0.38%) Mobile Computing
8 1 (0.38%) Telematics
Operating Systems
1 135 (51.53%) Windows
2 85 (32.44%) Windows 7
3 44 (16.79%) Windows Server
4 32 (12.21%) Windows Server 2008
5 25 (9.54%) Windows 8
6 24 (9.16%) Windows Server 2012
7 15 (5.73%) Linux
8 11 (4.20%) Windows 10
8 11 (4.20%) Windows Server 2003
9 7 (2.67%) Android
10 6 (2.29%) Apple iOS
10 6 (2.29%) OS/400
11 5 (1.91%) Unix
12 3 (1.15%) Mac OS X
12 3 (1.15%) MVS
13 2 (0.76%) Windows Mobile
13 2 (0.76%) Windows Vista
13 2 (0.76%) Windows XP
Processes & Methodologies
1 173 (66.03%) ITIL
2 82 (31.30%) Service Delivery
3 73 (27.86%) Service Management
4 62 (23.66%) Incident Management
5 42 (16.03%) Mentoring
6 32 (12.21%) Line Management
7 31 (11.83%) Problem Management
8 26 (9.92%) Continuous Improvement
9 25 (9.54%) Change Management
9 25 (9.54%) Service Desk Management
10 18 (6.87%) Coaching
11 16 (6.11%) ITSM
12 14 (5.34%) People Management
13 11 (4.20%) ITIL V3
14 10 (3.82%) Knowledge Management
15 9 (3.44%) Document Management
15 9 (3.44%) Stakeholder Management
16 8 (3.05%) Information Security
16 8 (3.05%) Risk Analysis
17 7 (2.67%) Process Improvement
Programming Languages
1 15 (5.73%) SQL
2 5 (1.91%) Java
2 5 (1.91%) JavaScript
2 5 (1.91%) PowerShell
3 4 (1.53%) C
4 3 (1.15%) VB
4 3 (1.15%) VB6
Qualifications
1 37 (14.12%) ITIL Certification
2 21 (8.02%) MCP
3 18 (6.87%) HND
4 14 (5.34%) Degree
5 13 (4.96%) MOS
6 10 (3.82%) Microsoft Certification
7 9 (3.44%) ITIL Foundation Certificate
8 6 (2.29%) CCNA
8 6 (2.29%) Cisco Certification
9 3 (1.15%) A+ Certification
10 2 (0.76%) Security Cleared
11 1 (0.38%) MCSA
11 1 (0.38%) MCSE
11 1 (0.38%) SC Cleared
Quality Assurance & Compliance
1 83 (31.68%) SLA
2 13 (4.96%) ISO 9001
3 8 (3.05%) ISO/IEC 27001
4 2 (0.76%) QA
5 1 (0.38%) Data Quality
System Software
1 102 (38.93%) Active Directory
2 11 (4.20%) Hyper-V
3 9 (3.44%) VMware Infrastructure
4 3 (1.15%) XenApp
5 1 (0.38%) vSphere
Systems Management
1 7 (2.67%) SCCM
2 1 (0.38%) SCSM
Vendors
1 102 (38.93%) Microsoft
2 37 (14.12%) VMware
3 19 (7.25%) Citrix
4 13 (4.96%) iManage
5 9 (3.44%) Oracle
6 8 (3.05%) HP
6 8 (3.05%) ServiceNow
7 6 (2.29%) Cisco
7 6 (2.29%) Mitel
7 6 (2.29%) SAP
8 5 (1.91%) Remedy
9 4 (1.53%) Dell
9 4 (1.53%) Veeam
10 3 (1.15%) Apple
10 3 (1.15%) Computacenter
11 2 (0.76%) Avaya
11 2 (0.76%) Canon
11 2 (0.76%) Compaq
11 2 (0.76%) Interwoven
11 2 (0.76%) Wyse
Cambridge, Cambridgeshire
Senitor Associates
Salary: £35000 - £40000 per annum + benefits
Posted: 2 days ago
Portsmouth, Hampshire
First Point
Salary: £30000.00 - £35000.00 per annum
Posted: 5 days ago
Liverpool, Merseyside
Connected IT
Salary: £25000 - £37000 per annum + Benefits
Posted: 5 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: From £40,000 to £44,000 per annum £40,000 - £44,000 +Excellent Benefit
Posted: 5 days ago
Manchester, Lancashire
Manchester Airport Group
Salary: From £34,997 to £43,747 per annum
Posted: 13 days ago
Southampton
Spectrum IT
Salary: £28000 - £33000 per annum + Benefits
Posted: 15 days ago
Northampton
Deerfoot IT Resources Ltd
Salary: £30000 - £35000 per annum
Posted: 16 days ago