The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 703 758 796
Rank change year-on-year
+55 +38
Permanent jobs requiring a Service Desk Team Leader 168 93 83
As % of all permanent IT jobs located in England 0.16% 0.094% 0.075%
As % of the Job Titles category 0.17% 0.099% 0.078%
Number of salaries quoted 146 88 69
Average salary £30,000 £30,000 £31,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £26,500 £27,500 £27,400
10% offered a salary of more than £37,500 £36,450 £40,000
UK excluding London average salary £28,500 £30,000 £30,000
% change year-on-year
-5.00% -
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100571 93749 105909
As % of all permanent IT jobs located in England 94.37% 94.25% 95.24%
Number of salaries quoted 82215 78642 91158
Average salary £45,000 £43,250 £42,500
Average salary % change year-on-year
+4.04% +1.76%
90% offered a salary of more than £26,500 £26,500 £26,750
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Service Desk Team Leader
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 16 September 2014.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 41 £35,500 +20.33% 1
East Midlands +17 36 £27,000 -20.00% 3
East of England +3 32 £33,000 +20.00% 1
South East -41 27 £32,500 +8.33% 2
Yorkshire -30 11 £28,500 -18.57% 1
West Midlands - 11 £27,500 - 1
North West -10 7 £26,000 -20.00% 2
South West -18 4 £29,750 +35.22%
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills in England

For the 6 months to 16 September 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 251 (82.84%) ITIL
2 145 (47.85%) Windows
3 107 (35.31%) Microsoft
4 99 (32.67%) SLA
5 98 (32.34%) Service Delivery
6 79 (26.07%) Active Directory
7 76 (25.08%) MS Excel
8 69 (22.77%) ITIL Certification
9 68 (22.44%) MS Office
10 62 (20.46%) Windows 7
11 60 (19.80%) Incident Management
12 52 (17.16%) Windows XP
13 48 (15.84%) Finance
14 46 (15.18%) MCP
15 44 (14.52%) Service Management
16 41 (13.53%) Microsoft Certification
17 40 (13.20%) Law
18 39 (12.87%) Analytical Skills
19 38 (12.54%) Mentoring
19 38 (12.54%) MCSE
20 32 (10.56%) TCP/IP
21 30 (9.90%) Crystal Reports
21 30 (9.90%) MS Exchange
22 29 (9.57%) Service Desk Management
23 28 (9.24%) People Management
24 27 (8.91%) Legal
25 25 (8.25%) Citrix
25 25 (8.25%) Degree
26 24 (7.92%) Line Management
26 24 (7.92%) HND

Service Desk Team Leader
Top Related IT Skills in England by Category

For the 6 months to 16 September 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (9.90%) MS Exchange
2 10 (3.30%) Exchange Server 2007
2 10 (3.30%) Blackberry Enterprise Server
3 9 (2.97%) Exchange Server 2003
4 6 (1.98%) Lync
5 4 (1.32%) Exchange Server 2010
6 3 (0.99%) Documentum
6 3 (0.99%) SharePoint
6 3 (0.99%) Exchange Server 2013
7 2 (0.66%) IIS
8 1 (0.33%) SharePoint 2010
8 1 (0.33%) WorkSite
Applications
1 76 (25.08%) MS Excel
2 68 (22.44%) MS Office
3 5 (1.65%) MS PowerPoint
4 1 (0.33%) MS Visio
Business Applications
1 2 (0.66%) Remedy ITSM
Cloud Services
1 3 (0.99%) Office 365
2 1 (0.33%) Microsoft Azure
2 1 (0.33%) Google Apps
Communications & Networking
1 32 (10.56%) TCP/IP
2 19 (6.27%) VPN
3 16 (5.28%) DNS
3 16 (5.28%) LAN
4 12 (3.96%) WAN
5 7 (2.31%) DHCP
5 7 (2.31%) VLAN
6 6 (1.98%) VoIP
7 5 (1.65%) Firewall
7 5 (1.65%) Wireless
7 5 (1.65%) SNMP
8 4 (1.32%) SMTP
8 4 (1.32%) Internet
9 2 (0.66%) WLAN
9 2 (0.66%) SAN
9 2 (0.66%) IP Telephony
10 1 (0.33%) Wi-Fi
10 1 (0.33%) DSL
10 1 (0.33%) Ethernet
10 1 (0.33%) FTP
Database & Business Intelligence
1 30 (9.90%) Crystal Reports
2 5 (1.65%) SQL Server
3 2 (0.66%) SQL Server 2005
3 2 (0.66%) SQL Server 2008
4 1 (0.33%) MySQL
4 1 (0.33%) SQL Server 2012
Development Applications
1 3 (0.99%) Serena SBM
General
1 48 (15.84%) Finance
2 40 (13.20%) Law
3 27 (8.91%) Legal
4 17 (5.61%) Banking
5 9 (2.97%) Telecoms
6 8 (2.64%) Advertising
7 7 (2.31%) Financial Institution
8 5 (1.65%) Retail
9 3 (0.99%) Publishing
9 3 (0.99%) German Language
10 2 (0.66%) Investment Banking
10 2 (0.66%) Electronics
Libraries, Frameworks & Software Standards
1 1 (0.33%) MSMQ
Miscellaneous
1 39 (12.87%) Analytical Skills
2 7 (2.31%) Management Information System
3 6 (1.98%) Blackberry
4 5 (1.65%) Statistics
5 4 (1.32%) Hedge funds
6 3 (0.99%) EPoS
6 3 (0.99%) iPhone
6 3 (0.99%) Computer Science
7 2 (0.66%) User Experience
7 2 (0.66%) Mathematics
7 2 (0.66%) Video Conferencing
7 2 (0.66%) NHS
7 2 (0.66%) AS400
8 1 (0.33%) IVR
8 1 (0.33%) EqualLogic
8 1 (0.33%) iPad
8 1 (0.33%) PDA
8 1 (0.33%) Data Protection Act
8 1 (0.33%) Digital Media
Operating Systems
1 145 (47.85%) Windows
2 62 (20.46%) Windows 7
3 52 (17.16%) Windows XP
4 22 (7.26%) Windows Server 2008
5 18 (5.94%) Windows Vista
6 12 (3.96%) Windows Server 2003
7 9 (2.97%) Windows Server 2012
8 8 (2.64%) Windows 8
8 8 (2.64%) Mac OS X
9 2 (0.66%) Linux
10 1 (0.33%) UNIX
10 1 (0.33%) Android
10 1 (0.33%) Windows Mobile
Processes & Methodologies
1 251 (82.84%) ITIL
2 98 (32.34%) Service Delivery
3 60 (19.80%) Incident Management
4 44 (14.52%) Service Management
5 38 (12.54%) Mentoring
6 29 (9.57%) Service Desk Management
7 28 (9.24%) People Management
8 24 (7.92%) Line Management
9 21 (6.93%) Coaching
10 19 (6.27%) Problem Management
11 16 (5.28%) Change Management
12 13 (4.29%) Continuous Improvement
13 8 (2.64%) ERP
13 8 (2.64%) Document Management
14 7 (2.31%) Workflow
14 7 (2.31%) ITSM
14 7 (2.31%) Mobile Device Management
15 6 (1.98%) Performance Management
16 5 (1.65%) Asset Management
16 5 (1.65%) Numerical Analysis
Programming Languages
1 7 (2.31%) SQL
2 2 (0.66%) PowerShell
2 2 (0.66%) C
3 1 (0.33%) T-SQL
Qualifications
1 69 (22.77%) ITIL Certification
2 46 (15.18%) MCP
3 41 (13.53%) Microsoft Certification
4 38 (12.54%) MCSE
5 25 (8.25%) Degree
6 24 (7.92%) HND
7 21 (6.93%) MCITP
7 21 (6.93%) MOS
8 19 (6.27%) MCSA
9 14 (4.62%) Security Cleared
10 10 (3.30%) SC Cleared
11 9 (2.97%) Cisco Certification
11 9 (2.97%) CCNA
12 8 (2.64%) MCTS
13 6 (1.98%) MCDST
14 5 (1.65%) ITIL Foundation Certificate
15 4 (1.32%) A+ Certification
16 3 (0.99%) CCENT
17 1 (0.33%) Network+ Certification
Quality Assurance & Compliance
1 99 (32.67%) SLA
2 13 (4.29%) ISO 9001
3 4 (1.32%) ISO 9000
4 2 (0.66%) QA
4 2 (0.66%) ISO/IEC 27001
5 1 (0.33%) Sarbanes-Oxley
System Software
1 79 (26.07%) Active Directory
2 3 (0.99%) XenApp
3 2 (0.66%) Hyper-V
3 2 (0.66%) XenDesktop
3 2 (0.66%) vSphere
4 1 (0.33%) VMware Infrastructure
4 1 (0.33%) VMware Server
Systems Management
1 11 (3.63%) SCCM
2 5 (1.65%) Cisco UCCX
3 4 (1.32%) Backup Exec
4 3 (0.99%) Tivoli
5 1 (0.33%) WMI
Vendors
1 107 (35.31%) Microsoft
2 25 (8.25%) Citrix
3 15 (4.95%) ServiceNow
4 12 (3.96%) Cisco
5 10 (3.30%) VMware
6 9 (2.97%) IBM
7 8 (2.64%) Apple
8 6 (1.98%) Dell
9 4 (1.32%) Altiris
9 4 (1.32%) HP
10 3 (0.99%) Remedy
10 3 (0.99%) Open Text
10 3 (0.99%) Serena
10 3 (0.99%) Hummingbird
10 3 (0.99%) Interwoven
10 3 (0.99%) Sun
11 2 (0.66%) SAP
12 1 (0.33%) Toshiba
12 1 (0.33%) Symantec
12 1 (0.33%) Mitel
Northamptonshire
Global Technology Solutions Ltd
Salary: £28000 - £30000 per annum
Posted: 4 days ago
City, London
Pioneer Search
Salary: £55000.00 - £65000.00 per annum + Bonus + Benefits
Posted: 5 days ago
Northampton, Northamptonshire
Deerfoot IT Resources Ltd
Salary: £35000 per annum + benefits
Posted: 5 days ago
Solihull, West Midlands (County)
X4 Group
Salary: £35k - 40k per year
Posted: 6 days ago
Cambridge, Cambridgeshire
Deerfoot IT Resources Ltd
Salary: £27000 - £29000 per annum + bens
Posted: 6 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 7 days ago
Manchester, Lancashire
General Medical Council
Posted: 14 days ago
Manchester, Lancashire
General Medical Council
Salary: From £25,642 to £33,620 per annum plus benefits
Posted: 14 days ago
Leeds
Blue Town Online
Salary: £22k per year
Posted: 21 days ago
Northamptonshire
Deerfoot IT
Salary: £25000 - £29000 per annum
Posted: 26 days ago