The first table below looks at the demand for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Service Desk Team Lead
Rank 777 812 822
Rank change year-on-year
+35 +10
Permanent jobs requiring a Service Desk Team Leader 70 44 40
As % of all permanent IT jobs located in England 0.069% 0.039% 0.035%
As % of the Job Titles category 0.073% 0.041% 0.037%
Number of salaries quoted 57 41 32
Average salary £33,000 £31,000 £33,500
Average salary % change year-on-year
+6.45% -7.46%
90% offered a salary of more than £26,000 £27,500 £25,100
10% offered a salary of more than £40,000 £45,000 £39,350
UK excluding London average salary £31,500 £30,750 £34,000
% change year-on-year
+2.43% -9.55%
All Job Titles
England
Permanent IT job ads with a match in the
Job Titles category
95965 107840 108961
As % of all permanent IT jobs located in England 94.44% 94.79% 94.28%
Number of salaries quoted 80782 93186 92537
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Service Desk Team Leader
UK

Service Desk Team Leader
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader across the England region as a proportion of the total demand within the Job Titles category.

England Service Desk Team Leader Jobs Demand Trend

Service Desk Team Leader
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

England Service Desk Team Leader Salary Trend

Service Desk Team Leader
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 21 May 2013.

England Service Desk Team Leader Salary Histogram

Service Desk Team Leader
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
London +59 37 £35,000 -22.22%
Yorkshire +1 9 £28,000 -15.82%
South East -12 8 £33,000 +6.45%
East of England +4 4 £26,000 -7.14%
North West - 4 £40,750 -
South West -1 3 £35,000 +16.66%
East Midlands 0 2 £25,000 -33.33%
West Midlands -22 2 £30,000 -
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 82 (59.85%) ITIL
2 70 (51.09%) Windows
3 63 (45.99%) Active Directory
4 55 (40.15%) Microsoft
5 50 (36.50%) MS Office
6 37 (27.01%) MS Exchange
7 34 (24.82%) SLA
8 31 (22.63%) Citrix
9 30 (21.90%) Blackberry
10 27 (19.71%) MS Excel
11 26 (18.98%) Windows XP
12 25 (18.25%) Service Management
13 23 (16.79%) Finance
14 22 (16.06%) Incident Management
15 21 (15.33%) Problem Management
15 21 (15.33%) Cisco Certification
15 21 (15.33%) CCNA
16 20 (14.60%) Windows Server 2003
16 20 (14.60%) MCITP
16 20 (14.60%) Windows Server 2008
16 20 (14.60%) VMware
17 18 (13.14%) Microsoft Certification
17 18 (13.14%) ITIL Certification
17 18 (13.14%) Service Delivery
18 17 (12.41%) Exchange Server 2010
19 15 (10.95%) Windows 7
19 15 (10.95%) Exchange Server 2007
20 13 (9.489%) MCSA
21 12 (8.759%) CCA
21 12 (8.759%) Citrix Certification

Service Desk Team Leader
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (27.01%) MS Exchange
2 17 (12.41%) Exchange Server 2010
3 15 (10.95%) Exchange Server 2007
4 8 (5.839%) Blackberry Enterprise Server
5 5 (3.650%) Lync
6 2 (1.460%) Lotus Notes
7 1 (0.730%) SharePoint
7 1 (0.730%) IIS
7 1 (0.730%) WorkSite
Applications
1 50 (36.50%) MS Office
2 27 (19.71%) MS Excel
3 2 (1.460%) MS Visio
4 1 (0.730%) Office 365
4 1 (0.730%) MS PowerPoint
Business Applications
1 1 (0.730%) assyst
Communications & Networking
1 6 (4.380%) VPN
2 5 (3.650%) TCP/IP
2 5 (3.650%) DNS
3 3 (2.190%) Internet
3 3 (2.190%) Ethernet
3 3 (2.190%) ISDN
4 2 (1.460%) VoIP
4 2 (1.460%) DHCP
5 1 (0.730%) LAN
Database & Business Intelligence
1 3 (2.190%) SQL Server
2 2 (1.460%) SQL Server Integration Services
2 2 (1.460%) SQL Server Reporting Services
2 2 (1.460%) DTS
2 2 (1.460%) Crystal Reports
Development Applications
1 2 (1.460%) JIRA
1 2 (1.460%) Serena SBM
General
1 23 (16.79%) Finance
2 7 (5.109%) Banking
3 4 (2.920%) Games
3 4 (2.920%) Telecoms
4 3 (2.190%) Manufacturing
4 3 (2.190%) Advertising
4 3 (2.190%) Retail
5 1 (0.730%) Legal
5 1 (0.730%) Pharmaceutical
Miscellaneous
1 30 (21.90%) Blackberry
2 12 (8.759%) iPhone
3 5 (3.650%) iPad
3 5 (3.650%) Management Information System
4 3 (2.190%) Hedge funds
5 2 (1.460%) Statistics
5 2 (1.460%) Tandem
5 2 (1.460%) Enterprise Software
6 1 (0.730%) EPoS
6 1 (0.730%) E-Learning
6 1 (0.730%) Equities
6 1 (0.730%) Mathematics
Operating Systems
1 70 (51.09%) Windows
2 26 (18.98%) Windows XP
3 20 (14.60%) Windows Server 2003
3 20 (14.60%) Windows Server 2008
4 15 (10.95%) Windows 7
5 5 (3.650%) Windows 2000
5 5 (3.650%) Windows Vista
6 4 (2.920%) Windows 8
7 2 (1.460%) Mac OS X
8 1 (0.730%) Windows Server 2012
Processes & Methodologies
1 82 (59.85%) ITIL
2 25 (18.25%) Service Management
3 22 (16.06%) Incident Management
4 21 (15.33%) Problem Management
5 18 (13.14%) Service Delivery
6 9 (6.569%) Time Management
6 9 (6.569%) Workflow
6 9 (6.569%) Asset Management
7 8 (5.839%) Continuous Improvement
8 7 (5.109%) PRINCE2
9 6 (4.380%) ITIL V2
10 5 (3.650%) Investment Management
11 4 (2.920%) Stakeholder Management
11 4 (2.920%) ITSM
12 3 (2.190%) Service Desk Management
12 3 (2.190%) Change Management
13 2 (1.460%) Logistics
13 2 (1.460%) ITIL V3
14 1 (0.730%) Change Control
14 1 (0.730%) Root Cause Analysis
Programming Languages
1 9 (6.569%) SQL
2 2 (1.460%) T-SQL
3 1 (0.730%) Java
Qualifications
1 21 (15.33%) Cisco Certification
1 21 (15.33%) CCNA
2 20 (14.60%) MCITP
3 18 (13.14%) Microsoft Certification
3 18 (13.14%) ITIL Certification
4 13 (9.489%) MCSA
5 12 (8.759%) CCA
5 12 (8.759%) Citrix Certification
5 12 (8.759%) JNCIA
6 11 (8.029%) ACSP
6 11 (8.029%) MCSE
7 8 (5.839%) MCP
8 5 (3.650%) Degree
9 3 (2.190%) CCENT
10 1 (0.730%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 34 (24.82%) SLA
2 1 (0.730%) PCI DSS
2 1 (0.730%) ISO/IEC 20000
2 1 (0.730%) ISO/IEC 27001
System Software
1 63 (45.99%) Active Directory
2 5 (3.650%) XenApp
3 4 (2.920%) VMware Infrastructure
4 2 (1.460%) VMware Server
4 2 (1.460%) Hyper-V
5 1 (0.730%) Terminal Services
5 1 (0.730%) XenDesktop
Systems Management
1 3 (2.190%) SCCM
2 2 (1.460%) Tivoli
3 1 (0.730%) SCOM
Vendors
1 55 (40.15%) Microsoft
2 31 (22.63%) Citrix
3 20 (14.60%) VMware
4 12 (8.759%) Remedy
5 11 (8.029%) Cisco
6 9 (6.569%) Apple
7 8 (5.839%) Juniper
8 5 (3.650%) BMC
8 5 (3.650%) Avaya
9 2 (1.460%) Altiris
9 2 (1.460%) Serena
9 2 (1.460%) Lotus
10 1 (0.730%) NetApp
10 1 (0.730%) Dell
10 1 (0.730%) Computacenter
Milton Keynes, Buckinghamshire
Skills: ITIL, Leadership, Excellent Communication and Customer Service Skills... The organisation is looking for a Service Desk Team Lead to oversee the Service Desk Support Team. The successful...
ComputAppoint
Salary: £30000 - £35000 per annum + Excellent Benefits
Posted: 17 May 2013
Bournemouth, Dorset
The ideal candidate will have: - Line Management experience within a small team - Extensive understanding of MS Office Support - IT hardware and Software troubleshooting - Full clean driving licence and...
Bournemouth Churches Housing Association
Salary: From £19,578 to £25,623 per annum
Posted: 20 May 2013
City of London
Including: Microsoft Windows/Active Directory Microsoft Outlook 2010 Microsoft Exchange Administration Microsoft Office 2010 Remote Support Tools Basic Network Principles IT Security Blackberry Configuration and Server Administration Business...
Satigo
Salary: £3000 - £35000 per annum
Posted: 10 May 2013
Newcastle Upon Tyne, Tyne and Wear
Skill Set: Windows XP / 7 Server 2003 / 2008 Exchange 2003 / 2007 Active Directory MS Office This is an excellent opportunity where you will work on a number of...
Oscar Associates (UK) Ltd
Salary: £25000 - £29000 per annum
Posted: 20 May 2013