The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 31 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Oct 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 720 779 768
Rank change year-on-year
+59 -11
Permanent jobs requiring a Service Desk Team Leader 156 79 92
As % of all permanent IT jobs located in England 0.15% 0.078% 0.087%
As % of the Job Titles category 0.15% 0.082% 0.091%
Number of salaries quoted 136 70 79
Average salary £32,250 £29,000 £30,000
Average salary % change year-on-year
+11.20% -3.33%
90% offered a salary of more than £26,000 £25,500 £23,900
10% offered a salary of more than £40,250 £37,500 £38,000
UK excluding London average salary £28,500 £28,500 £30,000
% change year-on-year
- -5.00%
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100800 96348 100910
As % of all permanent IT jobs located in England 94.54% 94.58% 95.23%
Number of salaries quoted 83439 80857 86766
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 31 October 2014.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 31 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -11 38 £33,500 +15.51% 6
East of England +5 29 £35,000 +30.23% 2
London +26 28 £39,500 +12.85% 2
East Midlands - 24 £27,000 -
West Midlands -6 15 £27,500 +1.85% 5
Yorkshire -28 12 £25,000 -18.03%
North West -18 7 £36,750 +13.07%
South West -27 3 £30,500 +22.00%
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills in England

For the 6 months to 31 October 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 242 (77.81%) ITIL
2 140 (45.02%) Windows
3 111 (35.69%) Microsoft
4 106 (34.08%) SLA
5 105 (33.76%) Service Delivery
6 86 (27.65%) Active Directory
7 77 (24.76%) MS Excel
8 72 (23.15%) MS Office
9 70 (22.51%) ITIL Certification
10 56 (18.01%) Windows 7
11 52 (16.72%) Incident Management
12 47 (15.11%) MCP
13 46 (14.79%) Windows XP
13 46 (14.79%) Service Management
14 42 (13.50%) Finance
15 37 (11.90%) Analytical Skills
16 35 (11.25%) People Management
16 35 (11.25%) Law
17 34 (10.93%) Mentoring
17 34 (10.93%) Service Desk Management
18 33 (10.61%) Microsoft Certification
19 31 (9.97%) TCP/IP
19 31 (9.97%) Crystal Reports
20 30 (9.65%) MS Exchange
20 30 (9.65%) Line Management
21 29 (9.32%) MCSE
22 26 (8.36%) Degree
23 25 (8.04%) HND
24 24 (7.72%) Citrix
25 22 (7.07%) MOS

Service Desk Team Leader
Top Related IT Skills in England by Category

For the 6 months to 31 October 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (9.65%) MS Exchange
2 10 (3.22%) Exchange Server 2007
3 8 (2.57%) Blackberry Enterprise Server
3 8 (2.57%) Exchange Server 2003
4 7 (2.25%) SharePoint
5 5 (1.61%) Lync
6 4 (1.29%) Exchange Server 2010
6 4 (1.29%) Documentum
7 3 (0.96%) Exchange Server 2013
8 2 (0.64%) WorkSite
9 1 (0.32%) CMS
9 1 (0.32%) IIS
9 1 (0.32%) SharePoint 2010
Applications
1 77 (24.76%) MS Excel
2 72 (23.15%) MS Office
3 5 (1.61%) MS PowerPoint
4 1 (0.32%) MS Visio
Business Applications
1 2 (0.64%) Remedy ITSM
Cloud Services
1 2 (0.64%) Office 365
2 1 (0.32%) Microsoft Azure
Communications & Networking
1 31 (9.97%) TCP/IP
2 16 (5.14%) DNS
3 14 (4.50%) VPN
4 7 (2.25%) LAN
4 7 (2.25%) VLAN
5 6 (1.93%) Firewall
5 6 (1.93%) VoIP
5 6 (1.93%) WAN
5 6 (1.93%) DHCP
6 4 (1.29%) SMTP
6 4 (1.29%) SNMP
6 4 (1.29%) Internet
7 2 (0.64%) SAN
8 1 (0.32%) DSL
8 1 (0.32%) SSL
8 1 (0.32%) FTP
8 1 (0.32%) Broadband
8 1 (0.32%) GSM
8 1 (0.32%) Wi-Fi
8 1 (0.32%) Wireless
Database & Business Intelligence
1 31 (9.97%) Crystal Reports
2 6 (1.93%) SQL Server
3 2 (0.64%) SQL Server 2008
4 1 (0.32%) MySQL
4 1 (0.32%) SQL Server 2005
Development Applications
1 3 (0.96%) Serena SBM
General
1 42 (13.50%) Finance
2 35 (11.25%) Law
3 21 (6.75%) Legal
4 9 (2.89%) Banking
4 9 (2.89%) Retail
5 7 (2.25%) Financial Institution
5 7 (2.25%) Telecoms
6 6 (1.93%) Advertising
7 5 (1.61%) Marketing
8 2 (0.64%) Electronics
8 2 (0.64%) Investment Banking
9 1 (0.32%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.64%) HTML
2 1 (0.32%) MSMQ
Miscellaneous
1 37 (11.90%) Analytical Skills
2 11 (3.54%) Blackberry
3 7 (2.25%) Hedge funds
4 5 (1.61%) Statistics
5 3 (0.96%) AS400
5 3 (0.96%) iPhone
6 2 (0.64%) User Experience
6 2 (0.64%) Management Information System
6 2 (0.64%) EPoS
6 2 (0.64%) Video Conferencing
7 1 (0.32%) Data Protection Act
7 1 (0.32%) Computer Science
7 1 (0.32%) IVR
7 1 (0.32%) PDA
7 1 (0.32%) iSeries
7 1 (0.32%) EqualLogic
7 1 (0.32%) iPad
Operating Systems
1 140 (45.02%) Windows
2 56 (18.01%) Windows 7
3 46 (14.79%) Windows XP
4 19 (6.11%) Windows Server 2008
5 18 (5.79%) Windows Vista
6 14 (4.50%) Windows Server 2003
7 10 (3.22%) Windows 8
8 8 (2.57%) Windows Server 2012
9 6 (1.93%) Mac OS X
10 2 (0.64%) Linux
11 1 (0.32%) Windows Mobile
11 1 (0.32%) Android
11 1 (0.32%) Windows 2000 Server
11 1 (0.32%) UNIX
Processes & Methodologies
1 242 (77.81%) ITIL
2 105 (33.76%) Service Delivery
3 52 (16.72%) Incident Management
4 46 (14.79%) Service Management
5 35 (11.25%) People Management
6 34 (10.93%) Mentoring
6 34 (10.93%) Service Desk Management
7 30 (9.65%) Line Management
8 19 (6.11%) Continuous Improvement
9 18 (5.79%) Change Management
10 17 (5.47%) Coaching
11 14 (4.50%) Problem Management
12 12 (3.86%) Performance Management
12 12 (3.86%) ITSM
13 10 (3.22%) Asset Management
14 9 (2.89%) Workflow
15 8 (2.57%) E-Commerce
15 8 (2.57%) ERP
16 6 (1.93%) Resource Management
17 5 (1.61%) Numerical Analysis
Programming Languages
1 10 (3.22%) SQL
2 2 (0.64%) VBA
2 2 (0.64%) PowerShell
2 2 (0.64%) C
3 1 (0.32%) T-SQL
Qualifications
1 70 (22.51%) ITIL Certification
2 47 (15.11%) MCP
3 33 (10.61%) Microsoft Certification
4 29 (9.32%) MCSE
5 26 (8.36%) Degree
6 25 (8.04%) HND
7 22 (7.07%) MOS
8 20 (6.43%) MCSA
9 17 (5.47%) MCITP
10 14 (4.50%) Security Cleared
11 12 (3.86%) CCNA
11 12 (3.86%) Cisco Certification
12 11 (3.54%) SC Cleared
13 9 (2.89%) MCTS
14 4 (1.29%) A+ Certification
14 4 (1.29%) ITIL Foundation Certificate
15 3 (0.96%) CCENT
16 1 (0.32%) MCDST
16 1 (0.32%) Network+ Certification
Quality Assurance & Compliance
1 106 (34.08%) SLA
2 14 (4.50%) ISO 9001
3 1 (0.32%) Sarbanes-Oxley
System Software
1 86 (27.65%) Active Directory
2 3 (0.96%) XenApp
3 2 (0.64%) XenDesktop
3 2 (0.64%) vSphere
3 2 (0.64%) Hyper-V
4 1 (0.32%) VMware Server
4 1 (0.32%) VMware Infrastructure
Systems Management
1 8 (2.57%) SCCM
2 5 (1.61%) Cisco UCCX
3 3 (0.96%) Tivoli
3 3 (0.96%) Backup Exec
4 1 (0.32%) Symantec Enterprise Vault
Vendors
1 111 (35.69%) Microsoft
2 24 (7.72%) Citrix
3 15 (4.82%) Cisco
4 13 (4.18%) IBM
5 10 (3.22%) Dell
6 9 (2.89%) VMware
7 7 (2.25%) ServiceNow
8 5 (1.61%) Interwoven
8 5 (1.61%) Apple
9 4 (1.29%) Hummingbird
9 4 (1.29%) Open Text
9 4 (1.29%) Avaya
9 4 (1.29%) SolarWinds
9 4 (1.29%) Mitel
9 4 (1.29%) Altiris
10 3 (0.96%) Serena
10 3 (0.96%) Remedy
10 3 (0.96%) HP
11 2 (0.64%) Symantec
12 1 (0.32%) NetApp
Horsham, West Sussex
Cyber Team
Salary: From £36,000 to £40,000 per annum Plus an Excellent Benefits package
Posted: Yesterday
Solihull, West Midlands (County)
Understanding Recruitment
Salary: £28000 - £33000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Harvey Nash plc
Salary: £32000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
Allied Worldwide
Salary: Unspecified
Posted: 2 days ago
London
Arrows Group
Salary: £26500 - £28500 per annum
Posted: 3 days ago
Milton Keynes
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Acorns Childrens Hospice Trust
Salary: Up to £25,000 per annum Pension, Life Assurance
Posted: 3 days ago
Warwick, Warwickshire
Spring Technology
Salary: £27000.00 - £37000.00 per annum
Posted: 3 days ago
Milton Keynes
Claremont Consulting Limited
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 4 days ago
Chelmsford
NFP Group Ltd
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 7 days ago
Birmingham
Hays IT - Uk Posting account
Salary: £25000.00 - £28500.00 per annum
Posted: 10 days ago
Essex
NFP Group Ltd
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 14 days ago
Fareham
Spectrum IT
Salary: £35000 - £40000 per annum + benefits
Posted: 17 days ago
London
ComputaCenter
Salary: Competitive
Posted: 22 days ago