The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 719 762 798
Rank change year-on-year
+43 +36
Permanent jobs requiring a Service Desk Team Leader 165 97 96
As % of all permanent IT jobs located in England 0.15% 0.097% 0.087%
As % of the Job Titles category 0.16% 0.10% 0.091%
Number of salaries quoted 147 95 80
Average salary £29,500 £30,000 £30,750
Average salary % change year-on-year
-1.66% -2.43%
90% offered a salary of more than £26,000 £27,500 £26,500
10% offered a salary of more than £37,500 £35,000 £40,000
UK excluding London average salary £28,000 £31,500 £29,500
% change year-on-year
-11.11% +6.77%
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103237 94545 105384
As % of all permanent IT jobs located in England 94.38% 94.22% 95.26%
Number of salaries quoted 84342 79126 90809
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,000 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Desk Team Leader
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 21 August 2014.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -1 42 £35,500 +22.41%
East Midlands +17 33 £27,000 -16.92% 1
South East -42 27 £32,500 - 5
East of England +4 26 £33,000 +26.92%
Yorkshire -43 13 £28,500 +1.78% 1
West Midlands - 11 £27,500 -
South West - 10 £29,250 - 1
North West -14 5 £26,000 -17.46% 2
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills in England

For the 6 months to 21 August 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 235 (83.63%) ITIL
2 131 (46.62%) Windows
3 95 (33.81%) Microsoft
4 89 (31.67%) SLA
5 85 (30.25%) Service Delivery
6 76 (27.05%) MS Excel
7 72 (25.62%) Active Directory
8 66 (23.49%) ITIL Certification
9 61 (21.71%) MS Office
10 57 (20.28%) Incident Management
11 56 (19.93%) Windows 7
12 47 (16.73%) Windows XP
13 45 (16.01%) Finance
14 40 (14.23%) Service Management
15 37 (13.17%) Microsoft Certification
16 35 (12.46%) MCSE
16 35 (12.46%) Law
17 34 (12.10%) MCP
18 29 (10.32%) MS Exchange
19 27 (9.61%) TCP/IP
20 26 (9.25%) Degree
21 23 (8.19%) Service Desk Management
22 22 (7.83%) Crystal Reports
22 22 (7.83%) Legal
23 21 (7.47%) Windows Server 2008
24 19 (6.76%) Windows Vista
25 18 (6.41%) MCITP
26 17 (6.05%) HND
26 17 (6.05%) Citrix
27 16 (5.69%) MCSA

Service Desk Team Leader
Top Related IT Skills in England by Category

For the 6 months to 21 August 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (10.32%) MS Exchange
2 11 (3.91%) Blackberry Enterprise Server
3 10 (3.56%) Exchange Server 2007
4 9 (3.20%) Exchange Server 2003
5 3 (1.07%) Documentum
5 3 (1.07%) Lync
5 3 (1.07%) Exchange Server 2010
6 2 (0.71%) Exchange Server 2013
6 2 (0.71%) SharePoint
6 2 (0.71%) IIS
7 1 (0.36%) Apache
7 1 (0.36%) SharePoint 2010
Applications
1 76 (27.05%) MS Excel
2 61 (21.71%) MS Office
3 5 (1.78%) MS PowerPoint
4 1 (0.36%) Photoshop
4 1 (0.36%) MS Visio
4 1 (0.36%) InDesign
Business Applications
1 2 (0.71%) Remedy ITSM
Cloud Services
1 3 (1.07%) Office 365
2 2 (0.71%) Google Apps
3 1 (0.36%) Microsoft Azure
Communications & Networking
1 27 (9.61%) TCP/IP
2 16 (5.69%) LAN
3 15 (5.34%) VPN
4 13 (4.63%) DNS
5 12 (4.27%) WAN
6 7 (2.49%) VLAN
7 5 (1.78%) Wireless
7 5 (1.78%) SNMP
7 5 (1.78%) DHCP
8 4 (1.42%) SMTP
8 4 (1.42%) VoIP
8 4 (1.42%) Internet
8 4 (1.42%) Firewall
9 3 (1.07%) IP Telephony
10 2 (0.71%) WLAN
11 1 (0.36%) LDAP
11 1 (0.36%) Broadband
11 1 (0.36%) GSM
11 1 (0.36%) Ethernet
11 1 (0.36%) FTP
Database & Business Intelligence
1 22 (7.83%) Crystal Reports
2 4 (1.42%) SQL Server
3 2 (0.71%) SQL Server 2005
3 2 (0.71%) SQL Server 2008
4 1 (0.36%) SQL Server 2012
4 1 (0.36%) MySQL
Development Applications
1 1 (0.36%) Serena SBM
General
1 45 (16.01%) Finance
2 35 (12.46%) Law
3 22 (7.83%) Legal
4 15 (5.34%) Banking
5 9 (3.20%) Telecoms
6 8 (2.85%) Advertising
7 7 (2.49%) Financial Institution
8 4 (1.42%) Retail
8 4 (1.42%) Publishing
9 3 (1.07%) German Language
10 2 (0.71%) Electronics
Libraries, Frameworks & Software Standards
1 1 (0.36%) MSMQ
Miscellaneous
1 7 (2.49%) Management Information System
2 6 (2.14%) Statistics
3 5 (1.78%) Blackberry
4 4 (1.42%) Computer Science
4 4 (1.42%) Hedge funds
5 3 (1.07%) iPhone
5 3 (1.07%) Mathematics
5 3 (1.07%) EPoS
6 2 (0.71%) NHS
6 2 (0.71%) AS400
6 2 (0.71%) Video Conferencing
6 2 (0.71%) Digital Media
7 1 (0.36%) iPad
7 1 (0.36%) IVR
7 1 (0.36%) PDA
7 1 (0.36%) Data Protection Act
Operating Systems
1 131 (46.62%) Windows
2 56 (19.93%) Windows 7
3 47 (16.73%) Windows XP
4 21 (7.47%) Windows Server 2008
5 19 (6.76%) Windows Vista
6 12 (4.27%) Windows Server 2003
7 10 (3.56%) Mac OS X
8 8 (2.85%) Windows Server 2012
9 5 (1.78%) Windows 8
10 3 (1.07%) Linux
11 1 (0.36%) Windows Mobile
11 1 (0.36%) UNIX
Processes & Methodologies
1 235 (83.63%) ITIL
2 85 (30.25%) Service Delivery
3 57 (20.28%) Incident Management
4 40 (14.23%) Service Management
5 23 (8.19%) Service Desk Management
6 16 (5.69%) Problem Management
7 15 (5.34%) Change Management
8 9 (3.20%) Continuous Improvement
9 8 (2.85%) ERP
10 7 (2.49%) Document Management
10 7 (2.49%) Mobile Device Management
11 6 (2.14%) ITSM
12 5 (1.78%) Workflow
12 5 (1.78%) Numerical Analysis
12 5 (1.78%) Performance Management
12 5 (1.78%) Performance Monitoring
13 4 (1.42%) Resource Management
13 4 (1.42%) Time Management
13 4 (1.42%) Portfolio Management
13 4 (1.42%) Project Management
Programming Languages
1 8 (2.85%) SQL
2 1 (0.36%) T-SQL
2 1 (0.36%) C
Qualifications
1 66 (23.49%) ITIL Certification
2 37 (13.17%) Microsoft Certification
3 35 (12.46%) MCSE
4 34 (12.10%) MCP
5 26 (9.25%) Degree
6 18 (6.41%) MCITP
7 17 (6.05%) HND
8 16 (5.69%) MCSA
8 16 (5.69%) MOS
9 15 (5.34%) Security Cleared
10 11 (3.91%) SC Cleared
11 9 (3.20%) CCNA
11 9 (3.20%) Cisco Certification
12 6 (2.14%) MCDST
13 5 (1.78%) MCTS
14 4 (1.42%) A+ Certification
14 4 (1.42%) ITIL Foundation Certificate
15 1 (0.36%) Network+ Certification
15 1 (0.36%) CCENT
Quality Assurance & Compliance
1 89 (31.67%) SLA
2 9 (3.20%) ISO 9001
3 4 (1.42%) ISO 9000
4 2 (0.71%) ISO/IEC 27001
4 2 (0.71%) QA
5 1 (0.36%) Sarbanes-Oxley
System Software
1 72 (25.62%) Active Directory
2 3 (1.07%) Hyper-V
3 2 (0.71%) vSphere
4 1 (0.36%) XenApp
4 1 (0.36%) XenDesktop
4 1 (0.36%) Xen
4 1 (0.36%) VMware Server
4 1 (0.36%) VMware Infrastructure
Systems Management
1 9 (3.20%) SCCM
2 5 (1.78%) Cisco UCCX
3 4 (1.42%) Backup Exec
4 1 (0.36%) WMI
4 1 (0.36%) WSUS
4 1 (0.36%) Tivoli
Vendors
1 95 (33.81%) Microsoft
2 17 (6.05%) Citrix
3 15 (5.34%) ServiceNow
4 9 (3.20%) IBM
5 8 (2.85%) VMware
6 7 (2.49%) Cisco
6 7 (2.49%) Apple
7 6 (2.14%) Dell
8 5 (1.78%) Sun
9 4 (1.42%) HP
10 3 (1.07%) Interwoven
10 3 (1.07%) Remedy
10 3 (1.07%) Hummingbird
10 3 (1.07%) Open Text
11 2 (0.71%) Adobe
11 2 (0.71%) SAP
11 2 (0.71%) Altiris
11 2 (0.71%) Google
12 1 (0.36%) Veeam
12 1 (0.36%) SolarWinds
Lewes, East Sussex
RBW Consulting
Salary: From £25,000 to £32,000 per annum
Posted: 5 hours ago
Northamptonshire
Deerfoot IT Resources Ltd
Salary: £25000 - £29000 per annum
Posted: 10 hours ago
Warrington, Cheshire
Harvey Nash plc
Posted: Yesterday
Horsham, West Sussex
Cyber Team
Salary: From £36,000 to £40,000 per annum Plus Excellent Benefits package
Posted: Yesterday
Durham, County Durham
Atos
Salary: excellent benefits
Posted: 6 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £25000 - £28000 per annum + 13% Shift Allowance
Posted: 6 days ago
Surrey
Cyber Team
Salary: From £35,000 to £40,000 per annum plus excellent Benefits package
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £35,000 per annum
Posted: 6 days ago
Reigate
Capita - ITIN
Salary: £31000.00 - £36000.00 per annum + Benefits
Posted: 23 days ago
Bristol
Capita - ITIN
Salary: £25000.00 per annum
Posted: 23 days ago