The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 726 764 782
Rank change year-on-year
+38 +18
Permanent jobs requiring a Service Desk Team Leader 154 93 92
As % of all permanent IT jobs located in England 0.15% 0.093% 0.084%
As % of the Job Titles category 0.15% 0.098% 0.088%
Number of salaries quoted 131 86 79
Average salary £30,000 £30,000 £31,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £26,500 £27,500 £27,400
10% offered a salary of more than £37,500 £35,500 £40,000
UK excluding London average salary £28,500 £29,500 £30,000
% change year-on-year
-3.38% -1.66%
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
99490 94619 104632
As % of all permanent IT jobs located in England 94.45% 94.32% 95.30%
Number of salaries quoted 81521 79375 89786
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Team Leader
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 1 October 2014.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Midlands +24 35 £27,000 - 2
London +11 34 £37,500 +20.96% 1
South East -21 28 £32,500 +8.33% 4
East of England +14 27 £33,000 +22.79% 4
West Midlands - 10 £27,500 -
Yorkshire -32 9 £28,500 -18.57% 1
North West -3 7 £28,500 -12.30%
South West -10 5 £30,000 +36.36%
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills in England

For the 6 months to 1 October 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 240 (81.63%) ITIL
2 141 (47.96%) Windows
3 107 (36.39%) SLA
4 105 (35.71%) Microsoft
5 96 (32.65%) Service Delivery
6 80 (27.21%) Active Directory
7 75 (25.51%) MS Excel
8 67 (22.79%) ITIL Certification
9 66 (22.45%) MS Office
10 61 (20.75%) Windows 7
11 52 (17.69%) Incident Management
12 50 (17.01%) Windows XP
13 46 (15.65%) MCP
14 43 (14.63%) Finance
15 42 (14.29%) Service Management
16 38 (12.93%) Microsoft Certification
16 38 (12.93%) Analytical Skills
17 35 (11.90%) Mentoring
18 34 (11.56%) MCSE
19 31 (10.54%) Crystal Reports
19 31 (10.54%) TCP/IP
19 31 (10.54%) People Management
20 29 (9.86%) Service Desk Management
20 29 (9.86%) MS Exchange
20 29 (9.86%) Law
21 26 (8.84%) Citrix
21 26 (8.84%) Line Management
22 25 (8.50%) Degree
22 25 (8.50%) HND
23 22 (7.48%) MOS

Service Desk Team Leader
Top Related IT Skills in England by Category

For the 6 months to 1 October 2014, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 29 (9.86%) MS Exchange
2 10 (3.40%) Exchange Server 2007
3 9 (3.06%) Blackberry Enterprise Server
4 8 (2.72%) Exchange Server 2003
5 6 (2.04%) Lync
6 5 (1.70%) SharePoint
7 4 (1.36%) Exchange Server 2010
8 3 (1.02%) Exchange Server 2013
9 2 (0.68%) Documentum
10 1 (0.34%) CMS
10 1 (0.34%) IIS
10 1 (0.34%) WorkSite
10 1 (0.34%) SharePoint 2010
Applications
1 75 (25.51%) MS Excel
2 66 (22.45%) MS Office
3 5 (1.70%) MS PowerPoint
4 1 (0.34%) MS Visio
Business Applications
1 1 (0.34%) Remedy ITSM
Cloud Services
1 3 (1.02%) Office 365
2 1 (0.34%) Google Apps
2 1 (0.34%) Microsoft Azure
Communications & Networking
1 31 (10.54%) TCP/IP
2 19 (6.46%) VPN
3 16 (5.44%) DNS
4 13 (4.42%) LAN
5 11 (3.74%) WAN
6 7 (2.38%) VLAN
7 6 (2.04%) DHCP
7 6 (2.04%) VoIP
7 6 (2.04%) Firewall
8 4 (1.36%) SMTP
8 4 (1.36%) Internet
8 4 (1.36%) SNMP
9 2 (0.68%) SAN
10 1 (0.34%) Wi-Fi
10 1 (0.34%) Wireless
10 1 (0.34%) IP Telephony
10 1 (0.34%) DSL
10 1 (0.34%) SSL
10 1 (0.34%) Broadband
10 1 (0.34%) GSM
Database & Business Intelligence
1 31 (10.54%) Crystal Reports
2 5 (1.70%) SQL Server
3 1 (0.34%) MySQL
3 1 (0.34%) SQL Server 2005
3 1 (0.34%) SQL Server 2008
Development Applications
1 3 (1.02%) Serena SBM
General
1 43 (14.63%) Finance
2 29 (9.86%) Law
3 20 (6.80%) Legal
4 14 (4.76%) Banking
5 8 (2.72%) Telecoms
6 7 (2.38%) Financial Institution
7 6 (2.04%) Advertising
8 5 (1.70%) Retail
9 2 (0.68%) Investment Banking
9 2 (0.68%) Electronics
9 2 (0.68%) Publishing
10 1 (0.34%) German Language
Libraries, Frameworks & Software Standards
1 1 (0.34%) MSMQ
Miscellaneous
1 38 (12.93%) Analytical Skills
2 7 (2.38%) Blackberry
3 5 (1.70%) Hedge funds
4 4 (1.36%) Statistics
5 3 (1.02%) AS400
5 3 (1.02%) EPoS
6 2 (0.68%) User Experience
6 2 (0.68%) iPhone
6 2 (0.68%) Video Conferencing
6 2 (0.68%) Computer Science
6 2 (0.68%) Management Information System
7 1 (0.34%) IVR
7 1 (0.34%) Data Protection Act
7 1 (0.34%) Mathematics
7 1 (0.34%) PDA
7 1 (0.34%) Digital Media
7 1 (0.34%) EqualLogic
7 1 (0.34%) iPad
7 1 (0.34%) iSeries
Operating Systems
1 141 (47.96%) Windows
2 61 (20.75%) Windows 7
3 50 (17.01%) Windows XP
4 22 (7.48%) Windows Server 2008
5 17 (5.78%) Windows Vista
6 11 (3.74%) Windows Server 2003
7 9 (3.06%) Windows 8
8 8 (2.72%) Windows Server 2012
9 7 (2.38%) Mac OS X
10 2 (0.68%) Linux
11 1 (0.34%) UNIX
11 1 (0.34%) Windows Mobile
11 1 (0.34%) Android
Processes & Methodologies
1 240 (81.63%) ITIL
2 96 (32.65%) Service Delivery
3 52 (17.69%) Incident Management
4 42 (14.29%) Service Management
5 35 (11.90%) Mentoring
6 31 (10.54%) People Management
7 29 (9.86%) Service Desk Management
8 26 (8.84%) Line Management
9 17 (5.78%) Change Management
10 16 (5.44%) Coaching
11 14 (4.76%) Continuous Improvement
12 13 (4.42%) Problem Management
13 8 (2.72%) ERP
13 8 (2.72%) Asset Management
13 8 (2.72%) Workflow
14 6 (2.04%) Performance Management
14 6 (2.04%) Mobile Device Management
14 6 (2.04%) ITSM
15 5 (1.70%) Numerical Analysis
15 5 (1.70%) Resource Management
Programming Languages
1 5 (1.70%) SQL
2 2 (0.68%) PowerShell
2 2 (0.68%) C
3 1 (0.34%) T-SQL
Qualifications
1 67 (22.79%) ITIL Certification
2 46 (15.65%) MCP
3 38 (12.93%) Microsoft Certification
4 34 (11.56%) MCSE
5 25 (8.50%) Degree
5 25 (8.50%) HND
6 22 (7.48%) MOS
6 22 (7.48%) MCITP
7 20 (6.80%) MCSA
8 14 (4.76%) Security Cleared
9 11 (3.74%) Cisco Certification
9 11 (3.74%) CCNA
9 11 (3.74%) SC Cleared
10 9 (3.06%) MCTS
11 5 (1.70%) ITIL Foundation Certificate
12 4 (1.36%) A+ Certification
13 3 (1.02%) CCENT
14 1 (0.34%) Network+ Certification
14 1 (0.34%) MCDST
Quality Assurance & Compliance
1 107 (36.39%) SLA
2 14 (4.76%) ISO 9001
3 1 (0.34%) Sarbanes-Oxley
3 1 (0.34%) ISO 9000
3 1 (0.34%) ISO/IEC 27001
System Software
1 80 (27.21%) Active Directory
2 3 (1.02%) XenApp
3 2 (0.68%) XenDesktop
3 2 (0.68%) Hyper-V
3 2 (0.68%) vSphere
4 1 (0.34%) VMware Infrastructure
4 1 (0.34%) VMware Server
Systems Management
1 9 (3.06%) SCCM
2 5 (1.70%) Cisco UCCX
3 4 (1.36%) Backup Exec
4 3 (1.02%) Tivoli
Vendors
1 105 (35.71%) Microsoft
2 26 (8.84%) Citrix
3 13 (4.42%) ServiceNow
3 13 (4.42%) Cisco
4 11 (3.74%) IBM
5 9 (3.06%) VMware
6 8 (2.72%) Dell
7 6 (2.04%) Apple
8 4 (1.36%) Altiris
9 3 (1.02%) Serena
9 3 (1.02%) Mitel
9 3 (1.02%) Sun
9 3 (1.02%) HP
9 3 (1.02%) SolarWinds
10 2 (0.68%) SAP
10 2 (0.68%) Interwoven
10 2 (0.68%) Avaya
10 2 (0.68%) Remedy
10 2 (0.68%) Open Text
10 2 (0.68%) Hummingbird
Essex
FIRST POINT IT RESOURCING
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 1 hour ago
Horsham, West Sussex
Stafford-Sharp Associates
Salary: From £32,000 to £40,000 per annum
Posted: 4 hours ago
City, London
ComputAppoint
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 20 hours ago
Middlesbrough, Cleveland
4it Recruitment Ltd
Salary: Up to £24k + an excellent benefits package
Posted: Yesterday
Cambridge, Cambridgeshire
Deerfoot IT Resources Ltd
Salary: £27000 - £29000 per annum + bens
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £25,000 to £32,000 per annum
Posted: 4 days ago
Derbyshire
Gerrard White
Salary: £20000 to £25000 per annum
Posted: 4 days ago
Peterborough, Cambridgeshire
@ITS
Salary: From £0 to £0 per annum negotiable
Posted: 6 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 12 days ago
Northampton
Deerfoot IT
Salary: £35000 per annum + benefits
Posted: 20 days ago
Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 21 days ago