The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 671 753 800
Rank change year-on-year
+82 +47
Permanent jobs requiring a Service Desk Team Leader 167 100 72
As % of all permanent IT jobs located in England 0.17% 0.10% 0.069%
As % of the Job Titles category 0.18% 0.11% 0.073%
Number of salaries quoted 145 94 51
Average salary £35,000 £30,000 £29,000
Average salary % change year-on-year
+16.66% +3.44%
90% offered a salary of more than £27,500 £26,000 £24,500
10% offered a salary of more than £41,000 £38,600 £42,500
UK excluding London average salary £33,000 £28,500 £26,500
% change year-on-year
+15.78% +7.54%
Service Desk Team Leader
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
92117 91934 99163
As % of all permanent IT jobs located in England 94.82% 94.57% 95.12%
Number of salaries quoted 77310 75065 85756
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in England

Service Desk Team Leader
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the England region.

Service Desk Team Leader Salary Trend in England

Service Desk Team Leader
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Desk Team Leader across the England region over the 3 months to 28 January 2015.

Service Desk Team Leader Salary Histogram in England

Service Desk Team Leader
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the England region over the 3 months to 28 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +8 48 £35,500 +28.22% 5
London +7 43 £38,500 +2.66% 7
Yorkshire +5 27 £32,000 +6.66% 2
North West +7 16 £27,500 -15.38%
East of England +1 12 £27,500 -26.66% 3
West Midlands -11 12 £30,500 +10.90%
East Midlands +15 6 £38,000 +22.58%
South West -19 3 £32,500 +30.00% 1
Service Desk Team Leader
UK

Service Desk Team Leader
Top 30 Related IT Skills in England

For the 6 months to 28 January 2015, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 230 (72.78%) ITIL
2 144 (45.57%) Windows
3 135 (42.72%) Microsoft
4 106 (33.54%) SLA
5 95 (30.06%) Active Directory
6 86 (27.22%) Service Delivery
7 77 (24.37%) MS Office
8 68 (21.52%) MS Excel
8 68 (21.52%) Incident Management
9 62 (19.62%) Windows 7
10 48 (15.19%) Windows XP
11 45 (14.24%) Finance
12 44 (13.92%) Law
13 40 (12.66%) Service Management
14 37 (11.71%) Citrix
14 37 (11.71%) ITIL Certification
15 35 (11.08%) Windows Server 2008
16 34 (10.76%) Line Management
16 34 (10.76%) Mentoring
17 31 (9.81%) Legal
17 31 (9.81%) Cisco
17 31 (9.81%) MS Exchange
17 31 (9.81%) MCP
17 31 (9.81%) Performance Management
18 29 (9.18%) Problem Management
19 28 (8.86%) Continuous Improvement
20 27 (8.54%) Windows 8
20 27 (8.54%) TCP/IP
21 26 (8.23%) Windows Server 2003
22 25 (7.91%) Microsoft Certification

Service Desk Team Leader
Top Related IT Skills in England by Category

For the 6 months to 28 January 2015, IT jobs across the England region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 31 (9.81%) MS Exchange
2 9 (2.85%) Blackberry Enterprise Server
2 9 (2.85%) Lync
3 8 (2.53%) Exchange Server 2010
4 7 (2.22%) SharePoint
5 5 (1.58%) Exchange Server 2007
6 4 (1.27%) Exchange Server 2013
6 4 (1.27%) WorkSite
7 3 (0.95%) Documentum
8 2 (0.63%) Exchange Server 2003
9 1 (0.32%) CMS
9 1 (0.32%) IIS
Applications
1 77 (24.37%) MS Office
2 68 (21.52%) MS Excel
3 1 (0.32%) MS Visio
3 1 (0.32%) MS PowerPoint
Business Applications
1 3 (0.95%) Remedy ITSM
Cloud Services
1 3 (0.95%) Office 365
Communications & Networking
1 27 (8.54%) TCP/IP
2 19 (6.01%) DNS
3 14 (4.43%) DHCP
4 10 (3.16%) VoIP
5 9 (2.85%) VPN
5 9 (2.85%) Firewall
6 6 (1.90%) SAN
7 5 (1.58%) Internet
8 4 (1.27%) Wireshark
8 4 (1.27%) iSCSI
8 4 (1.27%) NetScaler
8 4 (1.27%) LAN
9 3 (0.95%) SNMP
9 3 (0.95%) WAN
9 3 (0.95%) SMTP
10 2 (0.63%) Extranet
11 1 (0.32%) DSL
11 1 (0.32%) Intranet
11 1 (0.32%) Wi-Fi
11 1 (0.32%) Wireless
Database & Business Intelligence
1 17 (5.38%) Crystal Reports
2 6 (1.90%) SQL Server
3 3 (0.95%) SQL Server 2008
4 2 (0.63%) SQL Server 2005
5 1 (0.32%) MySQL
Development Applications
1 5 (1.58%) Serena SBM
General
1 45 (14.24%) Finance
2 44 (13.92%) Law
3 31 (9.81%) Legal
4 11 (3.48%) Retail
5 9 (2.85%) Telecoms
6 7 (2.22%) Marketing
7 6 (1.90%) Banking
8 5 (1.58%) Financial Institution
9 4 (1.27%) Manufacturing
9 4 (1.27%) Advertising
10 3 (0.95%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (0.63%) HTML
Miscellaneous
1 21 (6.65%) Analytical Skills
2 11 (3.48%) Blackberry
3 8 (2.53%) Statistics
4 6 (1.90%) Hedge funds
5 4 (1.27%) Management Information System
6 2 (0.63%) iPhone
6 2 (0.63%) EqualLogic
7 1 (0.32%) Foreign Exchange (FX)
7 1 (0.32%) Enterprise Storage
7 1 (0.32%) New Media
7 1 (0.32%) iSeries
7 1 (0.32%) Computer Science
7 1 (0.32%) AS400
7 1 (0.32%) Equities
Operating Systems
1 144 (45.57%) Windows
2 62 (19.62%) Windows 7
3 48 (15.19%) Windows XP
4 35 (11.08%) Windows Server 2008
5 27 (8.54%) Windows 8
6 26 (8.23%) Windows Server 2003
7 11 (3.48%) Windows Vista
8 7 (2.22%) Windows Server 2012
9 3 (0.95%) Mac OS X
10 1 (0.32%) Linux
10 1 (0.32%) Android
10 1 (0.32%) Windows 2000 Server
10 1 (0.32%) Apple iOS
Processes & Methodologies
1 230 (72.78%) ITIL
2 86 (27.22%) Service Delivery
3 68 (21.52%) Incident Management
4 40 (12.66%) Service Management
5 34 (10.76%) Line Management
5 34 (10.76%) Mentoring
6 31 (9.81%) Performance Management
7 29 (9.18%) Problem Management
8 28 (8.86%) Continuous Improvement
9 24 (7.59%) Service Desk Management
10 21 (6.65%) People Management
11 18 (5.70%) Coaching
12 17 (5.38%) Document Management
13 16 (5.06%) Asset Management
14 14 (4.43%) Root Cause Analysis
15 13 (4.11%) ITSM
16 10 (3.16%) Change Management
16 10 (3.16%) Workflow
16 10 (3.16%) Project Management
16 10 (3.16%) ITIL V3
Programming Languages
1 15 (4.75%) PowerShell
2 13 (4.11%) SQL
3 2 (0.63%) VBA
3 2 (0.63%) C
Qualifications
1 37 (11.71%) ITIL Certification
2 31 (9.81%) MCP
3 25 (7.91%) Microsoft Certification
4 20 (6.33%) MOS
4 20 (6.33%) MCITP
5 18 (5.70%) Security Cleared
6 15 (4.75%) Degree
6 15 (4.75%) HND
7 14 (4.43%) CCNA
7 14 (4.43%) Cisco Certification
8 13 (4.11%) MCSE
9 11 (3.48%) MCSA
10 10 (3.16%) A+ Certification
10 10 (3.16%) MCDST
11 8 (2.53%) SC Cleared
12 7 (2.22%) MCTS
12 7 (2.22%) ITIL Foundation Certificate
13 5 (1.58%) CCENT
14 4 (1.27%) CCA
14 4 (1.27%) Citrix Certification
Quality Assurance & Compliance
1 106 (33.54%) SLA
2 10 (3.16%) ISO 9001
3 1 (0.32%) Sarbanes-Oxley
System Software
1 95 (30.06%) Active Directory
2 15 (4.75%) Microsoft App-V
3 12 (3.80%) XenApp
4 6 (1.90%) XenDesktop
4 6 (1.90%) VMware Infrastructure
5 5 (1.58%) Hyper-V
5 5 (1.58%) vSphere
6 4 (1.27%) XenServer
6 4 (1.27%) Terminal Services
Systems Management
1 11 (3.48%) SCCM
2 5 (1.58%) Tivoli
3 4 (1.27%) EdgeSight
3 4 (1.27%) SCOM
4 2 (0.63%) Cisco UCCX
5 1 (0.32%) Symantec Enterprise Vault
5 1 (0.32%) ITRS Geneos
Vendors
1 135 (42.72%) Microsoft
2 37 (11.71%) Citrix
3 31 (9.81%) Cisco
4 19 (6.01%) Dell
5 17 (5.38%) IBM
6 12 (3.80%) VMware
7 7 (2.22%) SolarWinds
8 6 (1.90%) Altiris
8 6 (1.90%) Avaya
9 5 (1.58%) Apple
9 5 (1.58%) Serena
9 5 (1.58%) Mitel
10 4 (1.27%) AppSense
10 4 (1.27%) Interwoven
11 3 (0.95%) Remedy
11 3 (0.95%) Hummingbird
11 3 (0.95%) Open Text
11 3 (0.95%) NetApp
11 3 (0.95%) ServiceNow
12 2 (0.63%) HP
London
Information Technology Services
Salary: £35k - 42k per year + Benefits
Posted: Yesterday
Bedfordshire
Hays IT - Uk Posting account
Salary: Competitive
Posted: Yesterday
Milton Keynes, Buckinghamshire
HAYS INFORMATION TECHNOLOGY
Salary: Competitive
Posted: Yesterday
London
Marcus Donald People
Salary: £28000 - £35000 per annum, Benefits healthcare,pension,overtime
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 2 days ago
Sheffield, South Yorkshire
ARC IT Recruitment Ltd
Salary: £32000 Per Annum + benefits
Posted: 5 days ago
City, London
Pioneer Search
Salary: £55000.00 - £70000.00 per annum + Bonus + Benefits
Posted: 5 days ago
Tadley, Hampshire
Polar Recruitment
Salary: £20000 - £23000 per annum + benefits
Posted: 5 days ago
Cornwall
Harvey Nash plc
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Bedfordshire
Candidate Source
Salary: Up to £31,000 per annum DOE
Posted: 6 days ago
London
Information Technology Services
Salary: £28k - 33k per year + Benefits
Posted: 6 days ago
Uxbridge
Computer Futures
Salary: £35000 - £39000 per annum + competitive
Posted: 7 days ago
Uxbridge
Hays IT - Uk Posting account
Salary: £34000.00 - £39000.00 per annum
Posted: 7 days ago
Milton Keynes
Claremont Consulting Limited
Salary: £30000.00 - £41000.00 per annum + plus many benefits
Posted: 9 days ago
South East London
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 21 days ago
Southampton
Specsavers
Salary: Competitive
Posted: 22 days ago
Milton Keynes
Claremont Consulting Limited
Salary: £30000.00 - £41000.00 per annum + plus many benefits
Posted: 23 days ago