The table below looks at the statistics for the Service Manager role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 134 133 141
Rank change year-on-year
-1 +8
Permanent jobs requiring a Service Manager 40 40 28
As % of all permanent IT jobs located in the East Midlands 1.10% 1.24% 0.85%
As % of the Job Titles category 1.14% 1.30% 0.88%
Number of salaries quoted 32 34 27
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £40,086 £36,041 £33,479
10% offered a salary of more than £65,000 £50,000 £49,600
UK excluding London average salary £48,500 £47,500 £46,500
% change year-on-year
+2.10% +2.15%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3513 3079 3177
As % of all permanent IT jobs located in the East Midlands 96.48% 95.30% 96.16%
Number of salaries quoted 2949 2623 2750
Average salary £37,500 £36,500 £37,500
Average salary % change year-on-year
+2.73% -2.66%
90% offered a salary of more than £22,500 £25,000 £23,000
10% offered a salary of more than £52,500 £57,500 £52,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Manager
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East Midlands

Service Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East Midlands region.

Service Manager Salary Trend in the East Midlands

Service Manager
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the East Midlands region over the 3 months to 19 September 2014.

Service Manager Salary Histogram in the East Midlands

Service Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East Midlands region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +10 19 £40,857 +8.95% 1
Northamptonshire -19 11 £65,000 +46.06% 2
Derbyshire -21 6 £58,750 +23.68% 1
Leicestershire +2 3 £32,500 -27.77% 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East Midlands

For the 6 months to 19 September 2014, IT jobs across the East Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 66 (65.35%) ITIL
2 52 (51.49%) Service Delivery
3 41 (40.59%) Service Management
4 34 (33.66%) Finance
5 26 (25.74%) Project Management
5 26 (25.74%) SLA
6 23 (22.77%) Continuous Improvement
7 20 (19.80%) Change Management
8 19 (18.81%) ITIL V3
9 18 (17.82%) Degree
9 18 (17.82%) ITSM
10 16 (15.84%) ITIL Certification
11 14 (13.86%) Analytical Skills
12 12 (11.88%) Windows
12 12 (11.88%) Back Office
13 11 (10.89%) Incident Management
14 10 (9.90%) Stakeholder Management
14 10 (9.90%) Problem Management
15 8 (7.92%) Management Information System
15 8 (7.92%) CRM
15 8 (7.92%) Line Management
16 7 (6.93%) PRINCE2
16 7 (6.93%) Process Management
16 7 (6.93%) Statistics
17 6 (5.94%) Performance Management
17 6 (5.94%) Retail
18 5 (4.95%) People Management
18 5 (4.95%) ITIL Foundation Certificate
18 5 (4.95%) Disaster Recovery
18 5 (4.95%) Identity Management

Service Manager
Top Related IT Skills in the East Midlands by Category

For the 6 months to 19 September 2014, IT jobs across the East Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.96%) IBM Notes
1 4 (3.96%) MS Exchange
1 4 (3.96%) Quickr
2 3 (2.97%) IIS
3 1 (0.99%) SharePoint
Applications
1 5 (4.95%) MS Office
2 3 (2.97%) MS Excel
3 2 (1.98%) MS Visio
Business Applications
1 2 (1.98%) Oracle EBS
1 2 (1.98%) Dynamics NAV
1 2 (1.98%) Remedy ITSM
Communications & Networking
1 4 (3.96%) LAN
1 4 (3.96%) WAN
2 2 (1.98%) HTTP
3 1 (0.99%) TCP/IP
3 1 (0.99%) Unified Communications
Database & Business Intelligence
1 2 (1.98%) Oracle Reports
2 1 (0.99%) Oracle Database
Development Applications
1 2 (1.98%) Oracle Forms
2 1 (0.99%) Hudson
General
1 34 (33.66%) Finance
2 12 (11.88%) Back Office
3 6 (5.94%) Retail
4 4 (3.96%) Manufacturing
5 3 (2.97%) Marketing
6 2 (1.98%) Banking
7 1 (0.99%) Electronics
7 1 (0.99%) Telecoms
7 1 (0.99%) Legal
Libraries, Frameworks & Software Standards
1 3 (2.97%) Middleware
2 2 (1.98%) .NET
Miscellaneous
1 14 (13.86%) Analytical Skills
2 8 (7.92%) Management Information System
3 7 (6.93%) Statistics
4 3 (2.97%) Mainframe
5 2 (1.98%) IBM Mainframe
6 1 (0.99%) GIS
6 1 (0.99%) Data Protection Act
Operating Systems
1 12 (11.88%) Windows
2 4 (3.96%) Windows XP
2 4 (3.96%) Windows Server 2003
3 1 (0.99%) Linux
3 1 (0.99%) UNIX
Processes & Methodologies
1 66 (65.35%) ITIL
2 52 (51.49%) Service Delivery
3 41 (40.59%) Service Management
4 26 (25.74%) Project Management
5 23 (22.77%) Continuous Improvement
6 20 (19.80%) Change Management
7 19 (18.81%) ITIL V3
8 18 (17.82%) ITSM
9 11 (10.89%) Incident Management
10 10 (9.90%) Stakeholder Management
10 10 (9.90%) Problem Management
11 8 (7.92%) CRM
11 8 (7.92%) Line Management
12 7 (6.93%) PRINCE2
12 7 (6.93%) Process Management
13 6 (5.94%) Performance Management
14 5 (4.95%) Identity Management
14 5 (4.95%) Disaster Recovery
14 5 (4.95%) People Management
14 5 (4.95%) Release Management
Programming Languages
1 5 (4.95%) SQL
Qualifications
1 18 (17.82%) Degree
2 16 (15.84%) ITIL Certification
3 5 (4.95%) ITIL Foundation Certificate
4 3 (2.97%) PRINCE2 Certification
5 1 (0.99%) CIMA
5 1 (0.99%) ICAEW
5 1 (0.99%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 26 (25.74%) SLA
2 3 (2.97%) Sarbanes-Oxley
2 3 (2.97%) COBIT
2 3 (2.97%) ISO/IEC 17799
2 3 (2.97%) COSO
3 1 (0.99%) QA
System Software
1 4 (3.96%) Active Directory
2 1 (0.99%) Hyper-V
Systems Management
1 4 (3.96%) SCCM
Vendors
1 5 (4.95%) Microsoft
2 4 (3.96%) Lotus
2 4 (3.96%) LANDesk
3 3 (2.97%) Oracle
4 2 (1.98%) IBM
4 2 (1.98%) Remedy
5 1 (0.99%) SAP
5 1 (0.99%) Cisco
5 1 (0.99%) BMC
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