The first table below looks at the demand for the Service Manager role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the East Midlands region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 113 117 146
Rank change year-on-year
+4 +29
Permanent jobs requiring a Service Manager 57 44 31
As % of all permanent IT jobs located in the East Midlands 1.52% 1.38% 0.91%
As % of the Job Titles category 1.57% 1.45% 0.94%
Number of salaries quoted 45 34 26
Average salary £42,500 £40,000 £42,500
Average salary % change year-on-year
+6.25% -5.88%
90% offered a salary of more than £40,000 £32,500 £33,479
10% offered a salary of more than £65,000 £47,500 £57,000
UK excluding London average salary £47,500 £46,750 £47,500
% change year-on-year
+1.60% -1.57%
Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3622 3035 3283
As % of all permanent IT jobs located in the East Midlands 96.59% 95.41% 96.02%
Number of salaries quoted 3031 2584 2845
Average salary £37,500 £36,375 £36,000
Average salary % change year-on-year
+3.09% +1.04%
90% offered a salary of more than £23,500 £25,000 £24,500
10% offered a salary of more than £50,000 £55,000 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Manager
England

Service Manager
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the East Midlands

Service Manager
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the East Midlands region.

Service Manager Salary Trend in the East Midlands

Service Manager
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Manager across the East Midlands region over the 3 months to 30 July 2014.

Service Manager Salary Histogram in the East Midlands

Service Manager
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the East Midlands region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +13 20 £40,857 +8.95% 1
Derbyshire -1 18 £47,330 -0.35% 2
Northamptonshire -11 10 £57,500 +36.90%
Leicestershire -17 8 £40,000 +14.28%
Service Manager
England

Service Manager
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2014, IT jobs across the East Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 76 (67.26%) ITIL
2 63 (55.75%) Service Delivery
3 46 (40.71%) Service Management
4 34 (30.09%) Finance
5 27 (23.89%) Project Management
5 27 (23.89%) SLA
6 25 (22.12%) Continuous Improvement
7 24 (21.24%) Degree
8 23 (20.35%) ITIL V3
9 20 (17.70%) ITSM
10 19 (16.81%) ITIL Certification
11 18 (15.93%) Change Management
12 16 (14.16%) Back Office
13 13 (11.50%) Problem Management
14 12 (10.62%) Incident Management
15 10 (8.85%) Windows
16 9 (7.96%) Stakeholder Management
16 9 (7.96%) Retail
17 8 (7.08%) Knowledge Management
17 8 (7.08%) Management Information System
18 7 (6.19%) CRM
18 7 (6.19%) Supplier Management
19 6 (5.31%) Statistics
19 6 (5.31%) Disaster Recovery
19 6 (5.31%) Quality Management
19 6 (5.31%) Process Management
20 5 (4.42%) Identity Management
20 5 (4.42%) PRINCE2
20 5 (4.42%) SQL
20 5 (4.42%) MS Office

Service Manager
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 July 2014, IT jobs across the East Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.42%) MS Exchange
2 4 (3.54%) Quickr
2 4 (3.54%) IBM Notes
2 4 (3.54%) IIS
Applications
1 5 (4.42%) MS Office
2 3 (2.65%) MS Excel
3 2 (1.77%) MS Visio
4 1 (0.88%) MS PowerPoint
Business Applications
1 2 (1.77%) Remedy ITSM
1 2 (1.77%) Dynamics NAV
1 2 (1.77%) Oracle EBS
Communications & Networking
1 4 (3.54%) LAN
1 4 (3.54%) WAN
2 2 (1.77%) Unified Communications
2 2 (1.77%) HTTP
3 1 (0.88%) Intranet
3 1 (0.88%) TCP/IP
Database & Business Intelligence
1 2 (1.77%) Oracle Reports
Development Applications
1 2 (1.77%) Oracle Forms
2 1 (0.88%) Hudson
General
1 34 (30.09%) Finance
2 16 (14.16%) Back Office
3 9 (7.96%) Retail
4 4 (3.54%) Manufacturing
5 2 (1.77%) Banking
6 1 (0.88%) Electronics
6 1 (0.88%) Legal
6 1 (0.88%) Marketing
Libraries, Frameworks & Software Standards
1 3 (2.65%) Middleware
2 2 (1.77%) .NET
Miscellaneous
1 8 (7.08%) Management Information System
2 6 (5.31%) Statistics
3 3 (2.65%) Mainframe
3 3 (2.65%) Replication
4 2 (1.77%) IBM Mainframe
5 1 (0.88%) GIS
5 1 (0.88%) Data Protection Act
Operating Systems
1 10 (8.85%) Windows
2 4 (3.54%) Windows Server 2003
2 4 (3.54%) Windows XP
Processes & Methodologies
1 76 (67.26%) ITIL
2 63 (55.75%) Service Delivery
3 46 (40.71%) Service Management
4 27 (23.89%) Project Management
5 25 (22.12%) Continuous Improvement
6 23 (20.35%) ITIL V3
7 20 (17.70%) ITSM
8 18 (15.93%) Change Management
9 13 (11.50%) Problem Management
10 12 (10.62%) Incident Management
11 9 (7.96%) Stakeholder Management
12 8 (7.08%) Knowledge Management
13 7 (6.19%) CRM
13 7 (6.19%) Supplier Management
14 6 (5.31%) Disaster Recovery
14 6 (5.31%) Quality Management
14 6 (5.31%) Process Management
15 5 (4.42%) Identity Management
15 5 (4.42%) PRINCE2
15 5 (4.42%) Release Management
Programming Languages
1 5 (4.42%) SQL
Qualifications
1 24 (21.24%) Degree
2 19 (16.81%) ITIL Certification
3 5 (4.42%) ITIL Foundation Certificate
4 2 (1.77%) PRINCE2 Certification
5 1 (0.88%) CIMA
5 1 (0.88%) ICAEW
Quality Assurance & Compliance
1 27 (23.89%) SLA
2 4 (3.54%) COBIT
3 3 (2.65%) Sarbanes-Oxley
3 3 (2.65%) ISO/IEC 17799
3 3 (2.65%) COSO
System Software
1 4 (3.54%) Active Directory
2 1 (0.88%) Hyper-V
Systems Management
1 4 (3.54%) SCCM
Vendors
1 4 (3.54%) LANDesk
1 4 (3.54%) Microsoft
1 4 (3.54%) Lotus
2 2 (1.77%) IBM
2 2 (1.77%) Remedy
2 2 (1.77%) Oracle
3 1 (0.88%) SAP
3 1 (0.88%) BMC
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