The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 64 50
Rank change year-on-year
0 -14
Permanent jobs requiring a Support Analyst 45 33 46
As % of all permanent IT jobs located in Edinburgh 3.02% 2.65% 3.76%
As % of the Job Titles category 3.14% 2.78% 3.91%
Number of salaries quoted 32 13 29
Average salary £33,750 £30,000 £33,000
Average salary % change year-on-year
+12.50% -9.09%
90% offered a salary of more than £25,000 £19,000 £22,300
10% offered a salary of more than £40,000 £46,300 £41,000
UK excluding London average salary £27,500 £27,500 £28,500
% change year-on-year
- -3.50%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1434 1185 1176
As % of all permanent IT jobs located in Edinburgh 96.37% 95.18% 96.16%
Number of salaries quoted 962 749 838
Average salary £40,500 £41,500 £40,000
Average salary % change year-on-year
-2.40% +3.75%
90% offered a salary of more than £28,500 £29,000 £26,872
10% offered a salary of more than £55,000 £57,500 £57,500
UK excluding London average salary £40,000 £39,800 £38,500
% change year-on-year
+0.50% +3.37%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 16 September 2014.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 16 September 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 53 (56.38%) ITIL
2 41 (43.62%) SQL
3 39 (41.49%) Microsoft
4 34 (36.17%) Windows
5 31 (32.98%) Finance
6 26 (27.66%) SQL Server
7 23 (24.47%) C#
8 19 (20.21%) Oracle
9 18 (19.15%) Windows 7
9 18 (19.15%) PowerShell
10 17 (18.09%) Oracle EBS R12
10 17 (18.09%) SharePoint
11 16 (17.02%) HTML
11 16 (17.02%) CMS
12 14 (14.89%) FTP
12 14 (14.89%) HTTP
12 14 (14.89%) HTTPS
12 14 (14.89%) SMTP
12 14 (14.89%) Performance Monitoring
13 13 (13.83%) Problem Management
13 13 (13.83%) MCP
13 13 (13.83%) MS Office
13 13 (13.83%) Windows Server 2003
14 12 (12.77%) Active Directory
14 12 (12.77%) Windows Server 2012
15 11 (11.70%) Capacity Management
15 11 (11.70%) Markit EDM
15 11 (11.70%) thinkFolio
15 11 (11.70%) Fault Management
15 11 (11.70%) Fidessa

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 16 September 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (18.09%) SharePoint
2 16 (17.02%) CMS
3 7 (7.45%) WebSphere Process Server
3 7 (7.45%) MS Exchange
3 7 (7.45%) WebSphere Application Server
3 7 (7.45%) WebSphere
3 7 (7.45%) WebSphere Portal
4 4 (4.26%) Blackberry Enterprise Server
5 3 (3.19%) Exchange Server 2010
6 2 (2.13%) Lync
6 2 (2.13%) IIS
7 1 (1.06%) SAS
7 1 (1.06%) NetWeaver
7 1 (1.06%) Exchange Server 2007
7 1 (1.06%) SharePoint 2013
Applications
1 13 (13.83%) MS Office
2 11 (11.70%) MS Excel
3 4 (4.26%) Spreadsheet
Business Applications
1 17 (18.09%) Oracle EBS R12
2 11 (11.70%) Markit EDM
2 11 (11.70%) Oracle Applications
3 9 (9.57%) Oracle EBS
4 7 (7.45%) Oracle 11i
5 6 (6.38%) Oracle iProcurement
5 6 (6.38%) Oracle General Ledger
5 6 (6.38%) Oracle Receivables
5 6 (6.38%) Oracle Cash Management
5 6 (6.38%) Oracle Payables
5 6 (6.38%) Oracle Financials
5 6 (6.38%) Oracle Payroll
6 5 (5.32%) Oracle Subledger Accounting
6 5 (5.32%) Oracle Assets
7 4 (4.26%) Oracle Internet Expenses
8 2 (2.13%) Oracle E-Business Tax
9 1 (1.06%) Oracle Procure-to-Pay
9 1 (1.06%) Oracle AGIS
Cloud Services
1 1 (1.06%) Taleo
1 1 (1.06%) Office 365
Communications & Networking
1 14 (14.89%) FTP
1 14 (14.89%) HTTP
1 14 (14.89%) HTTPS
1 14 (14.89%) SMTP
2 9 (9.57%) TCP/IP
2 9 (9.57%) DNS
3 7 (7.45%) SSL
4 6 (6.38%) LAN
5 2 (2.13%) DHCP
5 2 (2.13%) WAN
5 2 (2.13%) Wi-Fi
6 1 (1.06%) IP Telephony
6 1 (1.06%) SAN
6 1 (1.06%) Cisco IPT
Database & Business Intelligence
1 26 (27.66%) SQL Server
2 9 (9.57%) Oracle Reports
3 3 (3.19%) SQL Server 2005
3 3 (3.19%) SQL Server 2008
4 1 (1.06%) SQL Server Reporting Services
4 1 (1.06%) SQL Server Integration Services
4 1 (1.06%) DB2
4 1 (1.06%) Crystal Reports
4 1 (1.06%) SQL Server 2012
4 1 (1.06%) Relational Database
General
1 31 (32.98%) Finance
2 4 (4.26%) General Ledger
2 4 (4.26%) Billing
3 2 (2.13%) French Language
3 2 (2.13%) Front Office
3 2 (2.13%) Back Office
3 2 (2.13%) Banking
4 1 (1.06%) Retail
4 1 (1.06%) Law
4 1 (1.06%) Legal
4 1 (1.06%) Telecoms
Libraries, Frameworks & Software Standards
1 16 (17.02%) HTML
2 6 (6.38%) XML
3 5 (5.32%) XSLT
4 4 (4.26%) .NET
5 1 (1.06%) SAP Basis
5 1 (1.06%) SVG
5 1 (1.06%) ODBC
5 1 (1.06%) CSS
Miscellaneous
1 9 (9.57%) Statistics
2 8 (8.51%) Management Information System
3 6 (6.38%) Analytical Skills
4 5 (5.32%) Blackberry
5 4 (4.26%) iPad
6 2 (2.13%) Informatics
7 1 (1.06%) Mainframe
7 1 (1.06%) Foreign Exchange (FX)
7 1 (1.06%) Thin Client
7 1 (1.06%) IBM Mainframe
7 1 (1.06%) Fat Client
7 1 (1.06%) Open Source
Operating Systems
1 34 (36.17%) Windows
2 18 (19.15%) Windows 7
3 13 (13.83%) Windows Server 2003
4 12 (12.77%) Windows Server 2012
5 8 (8.51%) Linux
6 7 (7.45%) UNIX
7 4 (4.26%) Windows Server 2008
7 4 (4.26%) Windows XP
8 1 (1.06%) Ubuntu
8 1 (1.06%) CentOS
8 1 (1.06%) Red Hat Enterprise Linux
8 1 (1.06%) Windows Phone
8 1 (1.06%) Apple iOS
Processes & Methodologies
1 53 (56.38%) ITIL
2 14 (14.89%) Performance Monitoring
3 13 (13.83%) Problem Management
4 11 (11.70%) Capacity Management
4 11 (11.70%) Fault Management
4 11 (11.70%) Information Security
5 10 (10.64%) Asset Management
5 10 (10.64%) Systems Analysis
5 10 (10.64%) Change Management
6 9 (9.57%) Continuous Improvement
6 9 (9.57%) Data Modelling
7 7 (7.45%) Software Deployment
8 6 (6.38%) E-business
9 5 (5.32%) Disaster Recovery
9 5 (5.32%) Service Delivery
10 4 (4.26%) Change Control
10 4 (4.26%) Cash Management
10 4 (4.26%) Release Management
11 3 (3.19%) Project Management
12 2 (2.13%) Analytics
Programming Languages
1 41 (43.62%) SQL
2 23 (24.47%) C#
3 18 (19.15%) PowerShell
4 11 (11.70%) T-SQL
5 6 (6.38%) PL/SQL
6 3 (3.19%) Java
7 2 (2.13%) JavaScript
7 2 (2.13%) VB
7 2 (2.13%) VB.NET
7 2 (2.13%) VBA
8 1 (1.06%) Python
8 1 (1.06%) ABAP
8 1 (1.06%) Perl
8 1 (1.06%) PHP
Qualifications
1 13 (13.83%) MCP
2 3 (3.19%) Microsoft Certification
2 3 (3.19%) ITIL Certification
3 2 (2.13%) Degree
3 2 (2.13%) HND
3 2 (2.13%) MCSE
3 2 (2.13%) Cisco Certification
4 1 (1.06%) MCDST
4 1 (1.06%) CCNA
4 1 (1.06%) MCSA
Quality Assurance & Compliance
1 10 (10.64%) ISO/IEC 27001
2 6 (6.38%) SLA
3 4 (4.26%) ISO 9001
4 1 (1.06%) QA
System Software
1 12 (12.77%) Active Directory
2 4 (4.26%) VMware Infrastructure
3 2 (2.13%) Hyper-V
4 1 (1.06%) VMware ESXi
Systems Management
1 1 (1.06%) SCCM
Vendors
1 39 (41.49%) Microsoft
2 19 (20.21%) Oracle
3 11 (11.70%) thinkFolio
3 11 (11.70%) Fidessa
4 9 (9.57%) Bloomberg
5 6 (6.38%) Cisco
6 4 (4.26%) VMware
7 2 (2.13%) Twitter
7 2 (2.13%) Pegasus
8 1 (1.06%) Google
8 1 (1.06%) IBM
8 1 (1.06%) Red Hat
8 1 (1.06%) Apple
8 1 (1.06%) Sage
8 1 (1.06%) Salesforce.com
8 1 (1.06%) Avaya
8 1 (1.06%) SAP
Edinburgh, Midlothian
Resource Management - Royal London
Salary: bonus + benefits
Posted: 23 hours ago
Edinburgh, Midlothian
ReThink Recruitment
Salary: £22000.00 - £26000.00 per annum + Bens
Posted: 3 days ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
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