The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Support Analyst
Rank 67 60 44
Rank change year-on-year
-7 -16
Permanent jobs requiring a Support Analyst 47 46 48
As % of all permanent IT jobs located in Edinburgh 3.10% 3.26% 3.84%
As % of the Job Titles category 3.24% 3.41% 3.94%
Number of salaries quoted 38 25 31
Average salary £30,000 £35,000 £33,000
Average salary % change year-on-year
-14.28% +6.06%
90% offered a salary of more than £24,700 £22,000 £26,500
10% offered a salary of more than £37,200 £50,000 £40,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1451 1349 1217
As % of all permanent IT jobs located in Edinburgh 95.84% 95.54% 97.44%
Number of salaries quoted 946 868 845
Average salary £40,500 £42,000 £40,000
Average salary % change year-on-year
-3.57% +5.00%
90% offered a salary of more than £29,000 £28,500 £27,375
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 21 October 2014.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 21 October 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 47 (52.81%) ITIL
2 45 (50.56%) Microsoft
3 42 (47.19%) SQL
4 36 (40.45%) Windows
4 36 (40.45%) Finance
5 29 (32.58%) SQL Server
6 22 (24.72%) Windows 7
6 22 (24.72%) C#
7 20 (22.47%) PowerShell
8 18 (20.22%) Oracle
9 17 (19.10%) Active Directory
9 17 (19.10%) SharePoint
10 16 (17.98%) HTML
10 16 (17.98%) Oracle EBS R12
11 15 (16.85%) CMS
11 15 (16.85%) Windows Server 2003
12 14 (15.73%) MS Office
12 14 (15.73%) Problem Management
13 13 (14.61%) Windows Server 2012
13 13 (14.61%) FTP
13 13 (14.61%) HTTP
13 13 (14.61%) SMTP
13 13 (14.61%) HTTPS
13 13 (14.61%) Asset Management
14 12 (13.48%) Change Management
14 12 (13.48%) ISO/IEC 27001
15 11 (12.36%) thinkFolio
15 11 (12.36%) Markit EDM
15 11 (12.36%) Performance Monitoring
15 11 (12.36%) Oracle Applications

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 21 October 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (19.10%) SharePoint
2 15 (16.85%) CMS
3 9 (10.11%) MS Exchange
4 5 (5.62%) Exchange Server 2010
4 5 (5.62%) Blackberry Enterprise Server
5 3 (3.37%) Lync
5 3 (3.37%) IIS
6 2 (2.25%) WebSphere Process Server
6 2 (2.25%) WebSphere Application Server
6 2 (2.25%) WebSphere Portal
6 2 (2.25%) Exchange Server 2007
6 2 (2.25%) WebSphere
7 1 (1.12%) SharePoint 2013
7 1 (1.12%) JBoss
7 1 (1.12%) Tomcat
7 1 (1.12%) Apache
7 1 (1.12%) SAS
7 1 (1.12%) NetWeaver
Applications
1 14 (15.73%) MS Office
2 8 (8.99%) MS Excel
3 4 (4.49%) Spreadsheet
Business Applications
1 16 (17.98%) Oracle EBS R12
2 11 (12.36%) Markit EDM
2 11 (12.36%) Oracle Applications
3 9 (10.11%) Oracle EBS
4 6 (6.74%) Oracle 11i
4 6 (6.74%) Oracle Financials
4 6 (6.74%) Oracle iProcurement
4 6 (6.74%) Oracle General Ledger
4 6 (6.74%) Oracle Payables
4 6 (6.74%) Oracle Receivables
4 6 (6.74%) Oracle Cash Management
5 5 (5.62%) Oracle Assets
5 5 (5.62%) Oracle Subledger Accounting
5 5 (5.62%) Oracle Payroll
6 4 (4.49%) Oracle Internet Expenses
7 2 (2.25%) Oracle E-Business Tax
8 1 (1.12%) Oracle Procure-to-Pay
8 1 (1.12%) Oracle AGIS
Cloud Services
1 1 (1.12%) Office 365
1 1 (1.12%) Taleo
Communications & Networking
1 13 (14.61%) FTP
1 13 (14.61%) HTTP
1 13 (14.61%) SMTP
1 13 (14.61%) HTTPS
2 10 (11.24%) DNS
2 10 (11.24%) TCP/IP
2 10 (11.24%) LAN
3 5 (5.62%) WAN
3 5 (5.62%) Wi-Fi
4 3 (3.37%) DHCP
5 2 (2.25%) IP Telephony
5 2 (2.25%) SSL
5 2 (2.25%) SAN
5 2 (2.25%) Cisco IPT
6 1 (1.12%) VPN
Database & Business Intelligence
1 29 (32.58%) SQL Server
2 9 (10.11%) Oracle Reports
3 4 (4.49%) SQL Server 2008
3 4 (4.49%) SQL Server 2005
4 1 (1.12%) Relational Database
4 1 (1.12%) SQL Server 2012
4 1 (1.12%) DB2
4 1 (1.12%) Crystal Reports
General
1 36 (40.45%) Finance
2 5 (5.62%) Back Office
3 4 (4.49%) Billing
3 4 (4.49%) General Ledger
4 2 (2.25%) Front Office
4 2 (2.25%) Law
4 2 (2.25%) Legal
4 2 (2.25%) Banking
4 2 (2.25%) French Language
5 1 (1.12%) Retail
5 1 (1.12%) Telecoms
Libraries, Frameworks & Software Standards
1 16 (17.98%) HTML
2 6 (6.74%) XML
3 5 (5.62%) XSLT
4 3 (3.37%) .NET
5 1 (1.12%) ODBC
5 1 (1.12%) CSS
5 1 (1.12%) SVG
5 1 (1.12%) SAP Basis
Miscellaneous
1 9 (10.11%) Statistics
2 8 (8.99%) Management Information System
3 7 (7.87%) Blackberry
4 5 (5.62%) iPad
5 4 (4.49%) Analytical Skills
6 2 (2.25%) Thin Client
6 2 (2.25%) Fat Client
7 1 (1.12%) Data Structures
7 1 (1.12%) Mathematics
7 1 (1.12%) Physics
7 1 (1.12%) Computer Science
7 1 (1.12%) IBM Mainframe
7 1 (1.12%) Open Source
7 1 (1.12%) Foreign Exchange (FX)
7 1 (1.12%) Replication
7 1 (1.12%) Mainframe
Operating Systems
1 36 (40.45%) Windows
2 22 (24.72%) Windows 7
3 15 (16.85%) Windows Server 2003
4 13 (14.61%) Windows Server 2012
5 6 (6.74%) Windows Server 2008
6 4 (4.49%) Windows XP
7 3 (3.37%) Linux
7 3 (3.37%) UNIX
8 2 (2.25%) Windows Phone
9 1 (1.12%) CentOS
9 1 (1.12%) Red Hat Enterprise Linux
9 1 (1.12%) Apple iOS
9 1 (1.12%) Solaris
9 1 (1.12%) Ubuntu
Processes & Methodologies
1 47 (52.81%) ITIL
2 14 (15.73%) Problem Management
3 13 (14.61%) Asset Management
4 12 (13.48%) Change Management
5 11 (12.36%) Performance Monitoring
6 10 (11.24%) Systems Analysis
7 9 (10.11%) Continuous Improvement
7 9 (10.11%) Data Modelling
7 9 (10.11%) Disaster Recovery
8 7 (7.87%) Fault Management
8 7 (7.87%) Capacity Management
8 7 (7.87%) Information Security
9 5 (5.62%) Change Control
9 5 (5.62%) E-business
10 4 (4.49%) Cash Management
10 4 (4.49%) Release Management
11 3 (3.37%) Agile Software Development
11 3 (3.37%) Project Management
12 2 (2.25%) Service Delivery
12 2 (2.25%) ERP
Programming Languages
1 42 (47.19%) SQL
2 22 (24.72%) C#
3 20 (22.47%) PowerShell
4 10 (11.24%) T-SQL
5 6 (6.74%) PL/SQL
6 4 (4.49%) Java
7 2 (2.25%) Shell Script
7 2 (2.25%) VBA
7 2 (2.25%) JavaScript
7 2 (2.25%) Perl
7 2 (2.25%) VB
8 1 (1.12%) sed
8 1 (1.12%) VB.NET
8 1 (1.12%) ABAP
8 1 (1.12%) PHP
8 1 (1.12%) Python
Qualifications
1 9 (10.11%) MCP
2 3 (3.37%) Microsoft Certification
2 3 (3.37%) ITIL Certification
3 2 (2.25%) Degree
4 1 (1.12%) HND
4 1 (1.12%) MCSE
4 1 (1.12%) Cisco Certification
Quality Assurance & Compliance
1 12 (13.48%) ISO/IEC 27001
2 9 (10.11%) SLA
3 5 (5.62%) ISO 9001
4 1 (1.12%) QA
System Software
1 17 (19.10%) Active Directory
2 8 (8.99%) VMware Infrastructure
3 3 (3.37%) Hyper-V
4 2 (2.25%) VMware ESXi
Systems Management
1 1 (1.12%) SCCM
Vendors
1 45 (50.56%) Microsoft
2 18 (20.22%) Oracle
3 11 (12.36%) thinkFolio
3 11 (12.36%) Fidessa
4 9 (10.11%) Bloomberg
5 8 (8.99%) VMware
5 8 (8.99%) Cisco
6 2 (2.25%) Pegasus
6 2 (2.25%) Twitter
7 1 (1.12%) SAP
7 1 (1.12%) Red Hat
7 1 (1.12%) Apple
7 1 (1.12%) Sage
7 1 (1.12%) IBM
7 1 (1.12%) Google
7 1 (1.12%) Salesforce.com
7 1 (1.12%) Avaya
Edinburgh & Lothians
Entrust People Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 20 hours ago
Edinburgh, Midlothian
Resource Management - Royal London
Salary: bonus + benefits
Posted: 2 days ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 4 days ago
Edinburgh
Deerfoot IT
Salary: £25000 - £30000 per annum
Posted: 17 days ago
Edinburgh
Recruitment Genius
Salary: £19000 - £24000 per annum
Posted: 25 days ago
Edinburgh
Cathcart Associates
Salary: £15000 - £25000 per annum
Posted: 27 days ago