The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 77 80 65
Rank change year-on-year
+3 -15
Permanent jobs requiring a Support Analyst 26 30 28
As % of all permanent IT jobs located in Edinburgh 1.93% 1.99% 2.56%
As % of the Job Titles category 2.03% 2.07% 2.68%
Number of salaries quoted 18 15 17
Average salary £27,500 £27,500 £25,000
Average salary % change year-on-year
- +10.00%
90% offered a salary of more than £21,850 £18,000 £19,000
10% offered a salary of more than £34,350 £39,000 £33,100
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1281 1447 1046
As % of all permanent IT jobs located in Edinburgh 94.89% 96.21% 95.79%
Number of salaries quoted 772 928 644
Average salary £42,500 £40,000 £39,069
Average salary % change year-on-year
+6.25% +2.38%
90% offered a salary of more than £28,500 £27,650 £22,500
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 27 March 2015.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 27 March 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 46 (66.67%) Microsoft
2 39 (56.52%) Windows
3 34 (49.28%) Finance
4 26 (37.68%) VMware
5 25 (36.23%) SQL
6 24 (34.78%) VMware Infrastructure
7 23 (33.33%) Active Directory
8 19 (27.54%) SQL Server
8 19 (27.54%) MS Exchange
8 19 (27.54%) Windows 7
9 18 (26.09%) Disaster Recovery
10 16 (23.19%) SLA
11 15 (21.74%) LAN
11 15 (21.74%) Linux
12 14 (20.29%) MS Excel
12 14 (20.29%) WAN
13 13 (18.84%) MS Office
13 13 (18.84%) Wi-Fi
14 12 (17.39%) Back Office
15 11 (15.94%) HP
15 11 (15.94%) Windows Server 2003
16 10 (14.49%) Control-M
16 10 (14.49%) VMware ESX
16 10 (14.49%) Asset Management
17 9 (13.04%) ITIL
17 9 (13.04%) Windows Server 2012
18 8 (11.59%) HP SIM
18 8 (11.59%) SolarWinds
18 8 (11.59%) AIX
18 8 (11.59%) BMC

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 27 March 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (27.54%) MS Exchange
2 7 (10.14%) SharePoint
3 5 (7.25%) CMS
4 4 (5.80%) Lync
5 3 (4.35%) Exchange Server 2010
5 3 (4.35%) JBoss
5 3 (4.35%) Apache
6 2 (2.90%) Blackberry Enterprise Server
6 2 (2.90%) WorkSite
7 1 (1.45%) Exchange Server 2007
7 1 (1.45%) Exchange Server 2013
7 1 (1.45%) Tomcat
Applications
1 14 (20.29%) MS Excel
2 13 (18.84%) MS Office
3 1 (1.45%) MS PowerPoint
Business Applications
1 1 (1.45%) SAP FI
1 1 (1.45%) SAP Oil and Gas
Communications & Networking
1 15 (21.74%) LAN
2 14 (20.29%) WAN
3 13 (18.84%) Wi-Fi
4 4 (5.80%) DNS
5 3 (4.35%) HTTPS
5 3 (4.35%) SAN
5 3 (4.35%) SMTP
5 3 (4.35%) FTP
5 3 (4.35%) HTTP
5 3 (4.35%) TCP/IP
6 1 (1.45%) VPN
6 1 (1.45%) Firewall
6 1 (1.45%) Unified Communications
6 1 (1.45%) VoIP
Database & Business Intelligence
1 19 (27.54%) SQL Server
2 1 (1.45%) DB2
2 1 (1.45%) SQL Server 2005
2 1 (1.45%) SQL Server 2008
2 1 (1.45%) SQL Server 2012
2 1 (1.45%) Oracle Database
2 1 (1.45%) MySQL
General
1 34 (49.28%) Finance
2 12 (17.39%) Back Office
3 1 (1.45%) Legal
3 1 (1.45%) Banking
Libraries, Frameworks & Software Standards
1 5 (7.25%) .NET
1 5 (7.25%) .NET Framework
2 4 (5.80%) HTML
3 1 (1.45%) ODBC
Miscellaneous
1 5 (7.25%) Blackberry
2 4 (5.80%) Analytical Skills
3 2 (2.90%) Computer Science
3 2 (2.90%) iPad
4 1 (1.45%) Enterprise Storage
4 1 (1.45%) Life Science
4 1 (1.45%) iPhone
4 1 (1.45%) Management Information System
4 1 (1.45%) Mathematics
4 1 (1.45%) Physics
4 1 (1.45%) Data Structures
4 1 (1.45%) PMI
Operating Systems
1 39 (56.52%) Windows
2 19 (27.54%) Windows 7
3 15 (21.74%) Linux
4 11 (15.94%) Windows Server 2003
5 9 (13.04%) Windows Server 2012
6 8 (11.59%) AIX
7 7 (10.14%) Solaris
8 6 (8.70%) Windows Server 2008
9 4 (5.80%) UNIX
9 4 (5.80%) Windows XP
10 2 (2.90%) Windows Mobile
11 1 (1.45%) Windows Vista
11 1 (1.45%) Android
11 1 (1.45%) Ubuntu
11 1 (1.45%) CentOS
11 1 (1.45%) Red Hat Enterprise Linux
11 1 (1.45%) Apple iOS
Processes & Methodologies
1 18 (26.09%) Disaster Recovery
2 10 (14.49%) Asset Management
3 9 (13.04%) ITIL
4 8 (11.59%) Change Management
5 6 (8.70%) Release Management
5 6 (8.70%) CRM
6 5 (7.25%) Continuous Integration
7 3 (4.35%) Unit Testing
7 3 (4.35%) Performance Monitoring
7 3 (4.35%) Wealth Management
8 2 (2.90%) Automated Testing
8 2 (2.90%) Stakeholder Management
8 2 (2.90%) ETL
8 2 (2.90%) Project Management
8 2 (2.90%) Service Management
8 2 (2.90%) Service Delivery
9 1 (1.45%) PRINCE2
9 1 (1.45%) Migration
9 1 (1.45%) Information Security
9 1 (1.45%) Agile Software Development
Programming Languages
1 25 (36.23%) SQL
2 7 (10.14%) PowerShell
2 7 (10.14%) C#
3 2 (2.90%) Perl
3 2 (2.90%) Shell Script
4 1 (1.45%) Bash Shell
4 1 (1.45%) sed
4 1 (1.45%) PL/SQL
4 1 (1.45%) Java
Qualifications
1 8 (11.59%) Degree
2 5 (7.25%) MCP
3 4 (5.80%) Cisco Certification
4 3 (4.35%) Microsoft Certification
5 2 (2.90%) HND
5 2 (2.90%) MCSE
5 2 (2.90%) CCNP
5 2 (2.90%) CCNA
6 1 (1.45%) MCSA
6 1 (1.45%) PMI Certification
6 1 (1.45%) MCDST
6 1 (1.45%) MCITP
Quality Assurance & Compliance
1 16 (23.19%) SLA
2 6 (8.70%) ISO/IEC 27001
3 1 (1.45%) ISO 9001
System Software
1 24 (34.78%) VMware Infrastructure
2 23 (33.33%) Active Directory
3 10 (14.49%) VMware ESX
4 2 (2.90%) Hyper-V
5 1 (1.45%) XenApp
5 1 (1.45%) XenDesktop
5 1 (1.45%) vSphere
5 1 (1.45%) Microsoft App-V
Systems Management
1 10 (14.49%) Control-M
2 8 (11.59%) NetBackup
2 8 (11.59%) HP SIM
3 1 (1.45%) SCCM
Vendors
1 46 (66.67%) Microsoft
2 26 (37.68%) VMware
3 11 (15.94%) HP
4 8 (11.59%) BMC
4 8 (11.59%) SolarWinds
5 6 (8.70%) Veritas
6 5 (7.25%) Cognos
6 5 (7.25%) Cisco
7 3 (4.35%) Citrix
8 2 (2.90%) NetApp
8 2 (2.90%) Red Hat
8 2 (2.90%) Brocade
8 2 (2.90%) EMC
8 2 (2.90%) Intel
9 1 (1.45%) Oracle
9 1 (1.45%) SAP
9 1 (1.45%) SonicWALL
9 1 (1.45%) Apple
9 1 (1.45%) Avaya
9 1 (1.45%) Twitter
Edinburgh, Midlothian
TEKsystems
Salary: £35000 - £40000 per annum + attractive pension and benefits
Posted: 5 days ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + Benefits
Posted: 23 days ago