The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 76 66
Rank change year-on-year
+12 -10
Permanent jobs requiring a Support Analyst 41 29 25
As % of all permanent IT jobs located in Edinburgh 2.92% 2.03% 2.15%
As % of the Job Titles category 3.10% 2.13% 2.21%
Number of salaries quoted 32 21 13
Average salary £30,000 £33,500 £27,500
Average salary % change year-on-year
-10.44% +21.81%
90% offered a salary of more than £24,500 £21,500 £25,100
10% offered a salary of more than £34,850 £42,000 £33,700
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1321 1360 1132
As % of all permanent IT jobs located in Edinburgh 94.16% 95.10% 97.25%
Number of salaries quoted 885 878 749
Average salary £42,500 £42,000 £40,000
Average salary % change year-on-year
+1.19% +5.00%
90% offered a salary of more than £30,000 £27,500 £27,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 24 December 2014.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 24 December 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 58 (65.91%) Microsoft
2 43 (48.86%) Windows
2 43 (48.86%) Finance
3 42 (47.73%) SQL
4 32 (36.36%) SQL Server
4 32 (36.36%) ITIL
5 24 (27.27%) Active Directory
6 23 (26.14%) Windows 7
7 22 (25.00%) C#
8 21 (23.86%) PowerShell
9 20 (22.73%) VMware
10 18 (20.45%) SharePoint
10 18 (20.45%) Windows Server 2003
10 18 (20.45%) VMware Infrastructure
11 17 (19.32%) MS Exchange
12 15 (17.05%) HTML
12 15 (17.05%) SLA
13 14 (15.91%) MS Office
13 14 (15.91%) LAN
13 14 (15.91%) Change Management
13 14 (15.91%) CMS
13 14 (15.91%) Windows Server 2012
14 13 (14.77%) MS Excel
14 13 (14.77%) WAN
14 13 (14.77%) Disaster Recovery
14 13 (14.77%) Wi-Fi
14 13 (14.77%) ISO/IEC 27001
15 12 (13.64%) SMTP
15 12 (13.64%) FTP
15 12 (13.64%) HTTP

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 24 December 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (20.45%) SharePoint
2 17 (19.32%) MS Exchange
3 14 (15.91%) CMS
4 6 (6.82%) Lync
5 5 (5.68%) Exchange Server 2010
6 3 (3.41%) IIS
6 3 (3.41%) JBoss
6 3 (3.41%) Apache
7 2 (2.27%) Exchange Server 2007
8 1 (1.14%) SharePoint 2013
8 1 (1.14%) Tomcat
8 1 (1.14%) WorkSite
8 1 (1.14%) Blackberry Enterprise Server
Applications
1 14 (15.91%) MS Office
2 13 (14.77%) MS Excel
3 4 (4.55%) Spreadsheet
4 1 (1.14%) MS PowerPoint
Business Applications
1 9 (10.23%) Markit EDM
2 3 (3.41%) Oracle EBS R12
3 2 (2.27%) Oracle Applications
4 1 (1.14%) Oracle Payroll
4 1 (1.14%) Oracle General Ledger
4 1 (1.14%) Oracle Financials
4 1 (1.14%) Oracle 11i
4 1 (1.14%) Oracle EBS
4 1 (1.14%) Oracle iProcurement
4 1 (1.14%) Oracle Payables
4 1 (1.14%) Oracle Procure-to-Pay
4 1 (1.14%) Oracle Receivables
4 1 (1.14%) Oracle Cash Management
4 1 (1.14%) Oracle Assets
4 1 (1.14%) Oracle E-Business Tax
4 1 (1.14%) Oracle AGIS
Cloud Services
1 1 (1.14%) Taleo
1 1 (1.14%) Office 365
Communications & Networking
1 14 (15.91%) LAN
2 13 (14.77%) WAN
2 13 (14.77%) Wi-Fi
3 12 (13.64%) HTTPS
3 12 (13.64%) SMTP
3 12 (13.64%) FTP
3 12 (13.64%) HTTP
4 11 (12.50%) DNS
5 8 (9.09%) TCP/IP
6 4 (4.55%) SAN
7 3 (3.41%) DHCP
8 2 (2.27%) IP Telephony
8 2 (2.27%) Cisco IPT
9 1 (1.14%) VPN
Database & Business Intelligence
1 32 (36.36%) SQL Server
2 3 (3.41%) SQL Server 2005
2 3 (3.41%) SQL Server 2008
3 1 (1.14%) SQL Server 2012
3 1 (1.14%) Oracle Database
3 1 (1.14%) Relational Database
3 1 (1.14%) Crystal Reports
3 1 (1.14%) Oracle Reports
3 1 (1.14%) MySQL
General
1 43 (48.86%) Finance
2 12 (13.64%) Back Office
3 3 (3.41%) Legal
4 2 (2.27%) Front Office
4 2 (2.27%) Law
5 1 (1.14%) Telecoms
5 1 (1.14%) Retail
Libraries, Frameworks & Software Standards
1 15 (17.05%) HTML
2 6 (6.82%) XML
3 5 (5.68%) XSLT
4 4 (4.55%) .NET
5 1 (1.14%) CSS
5 1 (1.14%) SVG
5 1 (1.14%) .NET Framework
Miscellaneous
1 8 (9.09%) Analytical Skills
2 5 (5.68%) Blackberry
2 5 (5.68%) Management Information System
3 2 (2.27%) Fat Client
3 2 (2.27%) Thin Client
4 1 (1.14%) PMI
4 1 (1.14%) Foreign Exchange (FX)
4 1 (1.14%) Open Source
4 1 (1.14%) iPad
4 1 (1.14%) Enterprise Storage
4 1 (1.14%) Replication
4 1 (1.14%) Statistics
4 1 (1.14%) Mathematics
4 1 (1.14%) Physics
4 1 (1.14%) Computer Science
Operating Systems
1 43 (48.86%) Windows
2 23 (26.14%) Windows 7
3 18 (20.45%) Windows Server 2003
4 14 (15.91%) Windows Server 2012
5 9 (10.23%) Windows Server 2008
5 9 (10.23%) Linux
6 5 (5.68%) Windows XP
7 3 (3.41%) UNIX
8 2 (2.27%) Windows Phone
8 2 (2.27%) Apple iOS
8 2 (2.27%) AIX
8 2 (2.27%) Solaris
9 1 (1.14%) CentOS
9 1 (1.14%) Red Hat Enterprise Linux
9 1 (1.14%) Ubuntu
9 1 (1.14%) Android
Processes & Methodologies
1 32 (36.36%) ITIL
2 14 (15.91%) Change Management
3 13 (14.77%) Disaster Recovery
4 9 (10.23%) Asset Management
4 9 (10.23%) Performance Monitoring
5 7 (7.95%) Data Modelling
6 5 (5.68%) Information Security
6 5 (5.68%) Fault Management
6 5 (5.68%) Capacity Management
7 4 (4.55%) Release Management
7 4 (4.55%) Project Management
8 3 (3.41%) Agile Software Development
8 3 (3.41%) Service Delivery
8 3 (3.41%) Wealth Management
9 2 (2.27%) Problem Management
9 2 (2.27%) Supplier Management
9 2 (2.27%) Continuous Improvement
9 2 (2.27%) ETL
9 2 (2.27%) Mentoring
10 1 (1.14%) Business Transformation
Programming Languages
1 42 (47.73%) SQL
2 22 (25.00%) C#
3 21 (23.86%) PowerShell
4 8 (9.09%) T-SQL
5 3 (3.41%) Perl
6 2 (2.27%) PL/SQL
6 2 (2.27%) Java
6 2 (2.27%) VB
6 2 (2.27%) VBA
6 2 (2.27%) Shell Script
7 1 (1.14%) Python
7 1 (1.14%) Bash Shell
7 1 (1.14%) sed
7 1 (1.14%) VB.NET
7 1 (1.14%) JavaScript
Qualifications
1 10 (11.36%) MCP
2 6 (6.82%) Degree
3 4 (4.55%) Microsoft Certification
4 3 (3.41%) Cisco Certification
5 2 (2.27%) ITIL Certification
5 2 (2.27%) HND
6 1 (1.14%) MCSE
6 1 (1.14%) CCNP
6 1 (1.14%) CCNA
6 1 (1.14%) PMI Certification
Quality Assurance & Compliance
1 15 (17.05%) SLA
2 13 (14.77%) ISO/IEC 27001
3 1 (1.14%) QA
3 1 (1.14%) ISO 9001
System Software
1 24 (27.27%) Active Directory
2 18 (20.45%) VMware Infrastructure
3 4 (4.55%) Hyper-V
3 4 (4.55%) VMware ESX
4 2 (2.27%) VMware ESXi
5 1 (1.14%) Microsoft App-V
5 1 (1.14%) XenApp
5 1 (1.14%) XenDesktop
Systems Management
1 4 (4.55%) Control-M
2 3 (3.41%) NetBackup
3 2 (2.27%) SCCM
3 2 (2.27%) HP SIM
Vendors
1 58 (65.91%) Microsoft
2 20 (22.73%) VMware
3 10 (11.36%) thinkFolio
4 9 (10.23%) Fidessa
5 8 (9.09%) Bloomberg
6 5 (5.68%) Cisco
6 5 (5.68%) Oracle
6 5 (5.68%) HP
7 3 (3.41%) BMC
7 3 (3.41%) SolarWinds
8 2 (2.27%) Twitter
8 2 (2.27%) Brocade
8 2 (2.27%) NetApp
8 2 (2.27%) EMC
8 2 (2.27%) Intel
8 2 (2.27%) Citrix
9 1 (1.14%) Avaya
9 1 (1.14%) Cognos
9 1 (1.14%) Veritas
9 1 (1.14%) Pegasus
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