Support Analyst Jobs in Edinburgh

Support Analyst
Scotland > Edinburgh

The median Support Analyst salary in Edinburgh is £62,500 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 72 130 126
Rank change year-on-year +58 -4 -40
Permanent jobs requiring a Support Analyst 39 21 32
As % of all permanent jobs advertised in Edinburgh 2.54% 0.98% 1.38%
As % of the Job Titles category 2.65% 1.02% 1.41%
Number of salaries quoted 22 15 30
10th Percentile £31,575 £23,050 £22,375
25th Percentile £37,500 £27,000 £24,188
Median annual salary (50th Percentile) £62,500 £32,500 £30,000
Median % change year-on-year +92.31% +8.33% +13.21%
75th Percentile £63,750 £43,750 £37,563
90th Percentile - £45,600 £48,750
Scotland median annual salary £40,000 £30,000 £28,500
% change year-on-year +33.33% +5.26% +7.55%

All Permanent IT Job Vacancies
Edinburgh

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Edinburgh. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Edinburgh with a recognized job title 1,470 2,051 2,266
% of permanent jobs with a recognized job title 95.83% 95.53% 97.84%
Number of salaries quoted 1,037 1,207 1,413
10th Percentile £32,500 £36,331 £33,488
25th Percentile £46,250 £45,000 £42,500
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% +10.00%
75th Percentile £72,433 £77,715 £68,750
90th Percentile £91,934 £90,000 £85,000
Scotland median annual salary £52,500 £57,500 £52,500
% change year-on-year -8.70% +9.52% +10.53%

Support Analyst
Job Vacancy Trend in Edinburgh

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Edinburgh.

Job vacancy trend for Support Analyst in Edinburgh

Support Analyst
Salary Trend in Edinburgh

3-month moving average salary quoted in jobs citing Support Analyst in Edinburgh.

Salary trend for Support Analyst in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

Salary distribution for jobs citing Support Analyst in Edinburgh over the 6 months to 27 April 2024.

Salary histogram for Support Analyst in Edinburgh

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Edinburgh

For the 6 months to 27 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Edinburgh region featuring Support Analyst in the job title.

1 27 (69.23%) ITIL
2 21 (53.85%) Windows
3 20 (51.28%) Service Delivery
4 19 (48.72%) Customer Service
5 15 (38.46%) Degree
5 15 (38.46%) Actionable Insight
5 15 (38.46%) Social Skills
6 14 (35.90%) Situational Awareness
6 14 (35.90%) Threat Intelligence
6 14 (35.90%) Cyber Threat Intelligence
6 14 (35.90%) Security Operations
6 14 (35.90%) DevOps
6 14 (35.90%) Malware Analysis
6 14 (35.90%) GREM
6 14 (35.90%) Incident Management
6 14 (35.90%) Resource Management
6 14 (35.90%) Open Source
6 14 (35.90%) SaaS
6 14 (35.90%) Cybersecurity
6 14 (35.90%) Military
6 14 (35.90%) Information Security
6 14 (35.90%) GCIA
6 14 (35.90%) GCIH
6 14 (35.90%) CISM
6 14 (35.90%) Linux
6 14 (35.90%) Unix
6 14 (35.90%) Dell
6 14 (35.90%) CISSP
6 14 (35.90%) Mac OS X
6 14 (35.90%) Incident Response

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Edinburgh by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.56%) Microsoft Exchange
Applications
1 1 (2.56%) Microsoft Office
Business Applications
1 12 (30.77%) Dynamics CRM
1 12 (30.77%) PlanetPress Connect
Cloud Services
1 14 (35.90%) SaaS
2 7 (17.95%) Microsoft 365
3 1 (2.56%) AWS
3 1 (2.56%) Azure
Communications & Networking
1 1 (2.56%) Firewall
Database & Business Intelligence
1 13 (33.33%) SQL Server
2 12 (30.77%) Data Warehouse
Development Applications
1 12 (30.77%) JIRA
1 12 (30.77%) SQL Server Management Studio (SSMS)
General
1 15 (38.46%) Social Skills
2 14 (35.90%) Military
3 12 (30.77%) Finance
4 2 (5.13%) Legal
5 1 (2.56%) Inclusion and Diversity
Miscellaneous
1 1 (2.56%) CCTV
Operating Systems
1 21 (53.85%) Windows
2 14 (35.90%) Linux
2 14 (35.90%) Mac OS X
2 14 (35.90%) Unix
3 2 (5.13%) Apple iOS
3 2 (5.13%) Windows 10
Processes & Methodologies
1 27 (69.23%) ITIL
2 20 (51.28%) Service Delivery
3 19 (48.72%) Customer Service
4 15 (38.46%) Actionable Insight
5 14 (35.90%) Cyber Threat Intelligence
5 14 (35.90%) Cybersecurity
5 14 (35.90%) DevOps
5 14 (35.90%) Incident Management
5 14 (35.90%) Incident Response
5 14 (35.90%) Information Security
5 14 (35.90%) Malware Analysis
5 14 (35.90%) Open Source
5 14 (35.90%) Resource Management
5 14 (35.90%) Security Operations
5 14 (35.90%) Situational Awareness
5 14 (35.90%) Threat Intelligence
6 13 (33.33%) CRM
6 13 (33.33%) Service Management
7 12 (30.77%) Document Management
7 12 (30.77%) ITSM
Programming Languages
1 1 (2.56%) SQL
1 1 (2.56%) T-SQL
Qualifications
1 15 (38.46%) Degree
2 14 (35.90%) CISM
2 14 (35.90%) CISSP
2 14 (35.90%) GCIA
2 14 (35.90%) GCIH
2 14 (35.90%) GREM
System Software
1 2 (5.13%) Active Directory
Vendors
1 14 (35.90%) Dell
2 13 (33.33%) Microsoft
3 12 (30.77%) FNZ
4 1 (2.56%) Citrix
4 1 (2.56%) iManage