The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 56 76 54
Rank change year-on-year
+20 -22
Permanent jobs requiring a Support Analyst 48 21 36
As % of all permanent IT jobs located in Edinburgh 3.20% 1.72% 3.04%
As % of the Job Titles category 3.34% 1.81% 3.18%
Number of salaries quoted 31 8 26
Average salary £35,000 £27,250 £30,000
Average salary % change year-on-year
+28.44% -9.16%
90% offered a salary of more than £25,000 £19,800 £22,000
10% offered a salary of more than £45,000 £36,700 £42,500
UK excluding London average salary £27,500 £27,500 £29,000
% change year-on-year
- -5.17%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1438 1161 1133
As % of all permanent IT jobs located in Edinburgh 95.93% 95.09% 95.53%
Number of salaries quoted 946 725 810
Average salary £41,500 £40,000 £41,500
Average salary % change year-on-year
+3.75% -3.61%
90% offered a salary of more than £28,500 £28,500 £27,000
10% offered a salary of more than £57,500 £60,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 22 August 2014.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 22 August 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 49 (54.44%) ITIL
2 37 (41.11%) SQL
3 31 (34.44%) Microsoft
4 29 (32.22%) Windows
5 28 (31.11%) Finance
6 20 (22.22%) Oracle
6 20 (22.22%) SQL Server
7 19 (21.11%) C#
8 18 (20.00%) Oracle EBS R12
9 15 (16.67%) SharePoint
9 15 (16.67%) Windows 7
10 14 (15.56%) CMS
11 13 (14.44%) MS Office
11 13 (14.44%) Problem Management
12 12 (13.33%) PowerShell
12 12 (13.33%) HTML
13 11 (12.22%) MCP
13 11 (12.22%) MS Excel
13 11 (12.22%) FTP
13 11 (12.22%) HTTP
13 11 (12.22%) SMTP
13 11 (12.22%) HTTPS
13 11 (12.22%) Oracle Applications
14 10 (11.11%) Asset Management
14 10 (11.11%) Systems Analysis
14 10 (11.11%) Fidessa
14 10 (11.11%) T-SQL
14 10 (11.11%) thinkFolio
14 10 (11.11%) Markit EDM
14 10 (11.11%) Performance Monitoring

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 22 August 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (16.67%) SharePoint
2 14 (15.56%) CMS
3 9 (10.00%) WebSphere Portal
3 9 (10.00%) WebSphere Application Server
3 9 (10.00%) WebSphere Process Server
3 9 (10.00%) WebSphere
4 5 (5.56%) MS Exchange
5 4 (4.44%) Blackberry Enterprise Server
6 2 (2.22%) Exchange Server 2010
7 1 (1.11%) SharePoint 2013
7 1 (1.11%) Lync
7 1 (1.11%) Exchange Server 2007
7 1 (1.11%) NetWeaver
7 1 (1.11%) WebLogic
7 1 (1.11%) IIS
7 1 (1.11%) SAS
Applications
1 13 (14.44%) MS Office
2 11 (12.22%) MS Excel
3 3 (3.33%) Spreadsheet
Business Applications
1 18 (20.00%) Oracle EBS R12
2 11 (12.22%) Oracle Applications
3 10 (11.11%) Markit EDM
4 9 (10.00%) Oracle EBS
5 8 (8.89%) Oracle 11i
6 7 (7.78%) Oracle Payroll
7 6 (6.67%) Oracle Financials
7 6 (6.67%) Oracle Receivables
7 6 (6.67%) Oracle Cash Management
7 6 (6.67%) Oracle Payables
7 6 (6.67%) Oracle iProcurement
7 6 (6.67%) Oracle General Ledger
8 5 (5.56%) Oracle Subledger Accounting
8 5 (5.56%) Oracle Assets
9 4 (4.44%) Oracle Internet Expenses
10 2 (2.22%) Oracle E-Business Tax
11 1 (1.11%) Oracle Procure-to-Pay
11 1 (1.11%) Oracle AGIS
Cloud Services
1 1 (1.11%) Office 365
1 1 (1.11%) Taleo
Communications & Networking
1 11 (12.22%) FTP
1 11 (12.22%) HTTP
1 11 (12.22%) SMTP
1 11 (12.22%) HTTPS
2 9 (10.00%) SSL
3 7 (7.78%) TCP/IP
3 7 (7.78%) DNS
4 4 (4.44%) LAN
5 2 (2.22%) DHCP
Database & Business Intelligence
1 20 (22.22%) SQL Server
2 9 (10.00%) Oracle Reports
3 3 (3.33%) SQL Server 2008
3 3 (3.33%) SQL Server 2005
4 1 (1.11%) SQL Server 2012
4 1 (1.11%) Relational Database
4 1 (1.11%) SQL Server Reporting Services
4 1 (1.11%) SQL Server Integration Services
4 1 (1.11%) DB2
4 1 (1.11%) Crystal Reports
General
1 28 (31.11%) Finance
2 4 (4.44%) Billing
2 4 (4.44%) General Ledger
3 2 (2.22%) Front Office
3 2 (2.22%) Telecoms
3 2 (2.22%) Banking
3 2 (2.22%) Retail
3 2 (2.22%) French Language
4 1 (1.11%) Legal
Libraries, Frameworks & Software Standards
1 12 (13.33%) HTML
2 5 (5.56%) XML
3 4 (4.44%) XSLT
3 4 (4.44%) .NET
4 1 (1.11%) SAP Basis
4 1 (1.11%) ODBC
4 1 (1.11%) CSS
4 1 (1.11%) SVG
Miscellaneous
1 9 (10.00%) Statistics
2 6 (6.67%) Management Information System
3 4 (4.44%) Blackberry
3 4 (4.44%) iPad
4 2 (2.22%) Thin Client
4 2 (2.22%) Fat Client
4 2 (2.22%) Informatics
5 1 (1.11%) Open Source
5 1 (1.11%) Computer Science
5 1 (1.11%) IBM Mainframe
5 1 (1.11%) Mainframe
5 1 (1.11%) Foreign Exchange (FX)
Operating Systems
1 29 (32.22%) Windows
2 15 (16.67%) Windows 7
3 9 (10.00%) Windows Server 2003
4 8 (8.89%) Linux
4 8 (8.89%) Windows Server 2012
5 7 (7.78%) UNIX
6 5 (5.56%) Windows Server 2008
6 5 (5.56%) Windows XP
7 2 (2.22%) Windows Vista
8 1 (1.11%) Apple iOS
8 1 (1.11%) CentOS
8 1 (1.11%) Red Hat Enterprise Linux
8 1 (1.11%) Ubuntu
Processes & Methodologies
1 49 (54.44%) ITIL
2 13 (14.44%) Problem Management
3 10 (11.11%) Asset Management
3 10 (11.11%) Systems Analysis
3 10 (11.11%) Performance Monitoring
4 9 (10.00%) Software Deployment
4 9 (10.00%) Capacity Management
4 9 (10.00%) Continuous Improvement
4 9 (10.00%) Fault Management
4 9 (10.00%) Information Security
5 8 (8.89%) Data Modelling
6 7 (7.78%) E-business
7 6 (6.67%) Change Management
8 4 (4.44%) Disaster Recovery
8 4 (4.44%) Service Delivery
8 4 (4.44%) Change Control
8 4 (4.44%) Cash Management
9 3 (3.33%) Release Management
9 3 (3.33%) Project Management
10 2 (2.22%) ERP
Programming Languages
1 37 (41.11%) SQL
2 19 (21.11%) C#
3 12 (13.33%) PowerShell
4 10 (11.11%) T-SQL
5 7 (7.78%) PL/SQL
6 4 (4.44%) VBA
7 3 (3.33%) Java
8 2 (2.22%) JavaScript
8 2 (2.22%) VB
8 2 (2.22%) VB.NET
9 1 (1.11%) Python
9 1 (1.11%) ABAP
9 1 (1.11%) Perl
9 1 (1.11%) PHP
Qualifications
1 11 (12.22%) MCP
2 4 (4.44%) Degree
3 3 (3.33%) Microsoft Certification
3 3 (3.33%) ITIL Certification
4 2 (2.22%) Cisco Certification
4 2 (2.22%) HND
4 2 (2.22%) MCSE
5 1 (1.11%) MCDST
5 1 (1.11%) MCSA
5 1 (1.11%) CCNA
Quality Assurance & Compliance
1 6 (6.67%) ISO/IEC 27001
2 4 (4.44%) SLA
2 4 (4.44%) ISO 9001
System Software
1 9 (10.00%) Active Directory
2 1 (1.11%) VMware Infrastructure
2 1 (1.11%) Hyper-V
Systems Management
1 1 (1.11%) SCCM
Vendors
1 31 (34.44%) Microsoft
2 20 (22.22%) Oracle
3 10 (11.11%) Fidessa
3 10 (11.11%) thinkFolio
4 8 (8.89%) Bloomberg
5 5 (5.56%) Cisco
6 2 (2.22%) Citrix
6 2 (2.22%) Pegasus
6 2 (2.22%) Twitter
7 1 (1.11%) Fujitsu
7 1 (1.11%) Google
7 1 (1.11%) VMware
7 1 (1.11%) Salesforce.com
7 1 (1.11%) JBoss
7 1 (1.11%) SAP
7 1 (1.11%) Red Hat
7 1 (1.11%) Apple
7 1 (1.11%) Sage
7 1 (1.11%) Avaya
7 1 (1.11%) IBM
Edinburgh, Midlothian
Search Consultancy
Salary: excellent benefits
Posted: 4 days ago