The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 85 75 53
Rank change year-on-year
-10 -22
Permanent jobs requiring a Support Analyst 18 34 36
As % of all permanent IT jobs located in Edinburgh 1.33% 2.11% 3.37%
As % of the Job Titles category 1.39% 2.22% 3.52%
Number of salaries quoted 10 17 22
Average salary £24,500 £30,000 £21,000
Average salary % change year-on-year
-18.33% +42.85%
90% offered a salary of more than £22,300 £19,600 £19,000
10% offered a salary of more than £33,450 £44,000 £34,750
UK excluding London average salary £27,000 £27,500 £27,500
% change year-on-year
-1.81% -
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1293 1534 1024
As % of all permanent IT jobs located in Edinburgh 95.21% 95.10% 95.88%
Number of salaries quoted 793 985 590
Average salary £44,000 £42,500 £40,000
Average salary % change year-on-year
+3.52% +6.25%
90% offered a salary of more than £30,000 £27,500 £24,000
10% offered a salary of more than £59,000 £62,500 £57,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 6 May 2015.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 6 May 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 36 (60.00%) Microsoft
2 32 (53.33%) Windows
3 31 (51.67%) Finance
4 20 (33.33%) VMware
4 20 (33.33%) VMware Infrastructure
5 19 (31.67%) SQL
6 17 (28.33%) Active Directory
7 16 (26.67%) MS Exchange
8 15 (25.00%) Linux
8 15 (25.00%) Windows 7
9 13 (21.67%) MS Excel
9 13 (21.67%) SQL Server
9 13 (21.67%) MS Office
9 13 (21.67%) Disaster Recovery
10 12 (20.00%) SLA
11 10 (16.67%) WAN
11 10 (16.67%) LAN
11 10 (16.67%) Asset Management
12 9 (15.00%) Wi-Fi
13 8 (13.33%) Back Office
13 8 (13.33%) VMware ESX
13 8 (13.33%) AIX
13 8 (13.33%) HP
13 8 (13.33%) Control-M
13 8 (13.33%) HP SIM
14 7 (11.67%) ITIL
14 7 (11.67%) Degree
14 7 (11.67%) Release Management
15 6 (10.00%) NetBackup
15 6 (10.00%) Windows Server 2003

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 6 May 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (26.67%) MS Exchange
2 4 (6.67%) SharePoint
3 3 (5.00%) Lync
3 3 (5.00%) Exchange Server 2010
4 2 (3.33%) CMS
4 2 (3.33%) JBoss
4 2 (3.33%) Apache
5 1 (1.67%) Blackberry Enterprise Server
5 1 (1.67%) WorkSite
5 1 (1.67%) Exchange Server 2007
5 1 (1.67%) Exchange Server 2013
Applications
1 13 (21.67%) MS Office
1 13 (21.67%) MS Excel
2 2 (3.33%) MS PowerPoint
3 1 (1.67%) MS Visio
Business Applications
1 3 (5.00%) Markit EDM
2 2 (3.33%) thinkFolio
3 1 (1.67%) SAP FI
3 1 (1.67%) SAP Oil and Gas
Cloud Services
1 1 (1.67%) SaaS
Communications & Networking
1 10 (16.67%) WAN
1 10 (16.67%) LAN
2 9 (15.00%) Wi-Fi
3 4 (6.67%) DNS
4 2 (3.33%) VoIP
4 2 (3.33%) Firewall
4 2 (3.33%) TCP/IP
4 2 (3.33%) VPN
5 1 (1.67%) PSTN
5 1 (1.67%) SMTP
5 1 (1.67%) DHCP
5 1 (1.67%) FTP
5 1 (1.67%) HTTP
5 1 (1.67%) HTTPS
5 1 (1.67%) SAN
5 1 (1.67%) Unified Communications
Database & Business Intelligence
1 13 (21.67%) SQL Server
2 1 (1.67%) DB2
2 1 (1.67%) SQL Server 2005
2 1 (1.67%) SQL Server 2008
2 1 (1.67%) SQL Server 2012
2 1 (1.67%) Oracle Database
2 1 (1.67%) MySQL
General
1 31 (51.67%) Finance
2 8 (13.33%) Back Office
3 1 (1.67%) Banking
Libraries, Frameworks & Software Standards
1 5 (8.33%) .NET
1 5 (8.33%) .NET Framework
2 1 (1.67%) HTML
2 1 (1.67%) ODBC
Miscellaneous
1 4 (6.67%) Blackberry
1 4 (6.67%) Analytical Skills
2 1 (1.67%) Data Structures
2 1 (1.67%) PMI
2 1 (1.67%) Computer Science
2 1 (1.67%) Life Science
2 1 (1.67%) iPhone
2 1 (1.67%) iPad
2 1 (1.67%) Enterprise Storage
Operating Systems
1 32 (53.33%) Windows
2 15 (25.00%) Linux
2 15 (25.00%) Windows 7
3 8 (13.33%) AIX
4 6 (10.00%) Solaris
4 6 (10.00%) Windows Server 2003
4 6 (10.00%) Windows Server 2012
5 4 (6.67%) Windows Server 2008
5 4 (6.67%) Windows XP
6 2 (3.33%) Windows Mobile
6 2 (3.33%) UNIX
7 1 (1.67%) CentOS
7 1 (1.67%) Red Hat Enterprise Linux
7 1 (1.67%) Apple iOS
7 1 (1.67%) Windows 8
7 1 (1.67%) Windows Vista
7 1 (1.67%) Android
7 1 (1.67%) Ubuntu
7 1 (1.67%) Mac OS X
Processes & Methodologies
1 13 (21.67%) Disaster Recovery
2 10 (16.67%) Asset Management
3 7 (11.67%) ITIL
3 7 (11.67%) Release Management
4 6 (10.00%) CRM
5 5 (8.33%) Change Management
5 5 (8.33%) Continuous Integration
6 3 (5.00%) Stakeholder Management
6 3 (5.00%) Unit Testing
6 3 (5.00%) Wealth Management
7 2 (3.33%) Performance Monitoring
7 2 (3.33%) Mentoring
7 2 (3.33%) ETL
7 2 (3.33%) Project Management
7 2 (3.33%) Service Management
7 2 (3.33%) Service Delivery
7 2 (3.33%) Investment Management
7 2 (3.33%) Supplier Management
7 2 (3.33%) Automated Testing
8 1 (1.67%) Business Analysis
Programming Languages
1 19 (31.67%) SQL
2 3 (5.00%) PowerShell
2 3 (5.00%) C#
3 2 (3.33%) Perl
3 2 (3.33%) Bash Shell
Qualifications
1 7 (11.67%) Degree
2 3 (5.00%) MCP
2 3 (5.00%) MCSE
2 3 (5.00%) Cisco Certification
2 3 (5.00%) Microsoft Certification
3 2 (3.33%) HND
3 2 (3.33%) CCNP
3 2 (3.33%) CCNA
4 1 (1.67%) MCSA
4 1 (1.67%) ITIL Certification
4 1 (1.67%) PMI Certification
4 1 (1.67%) MCDST
4 1 (1.67%) MCITP
Quality Assurance & Compliance
1 12 (20.00%) SLA
2 3 (5.00%) ISO/IEC 27001
3 1 (1.67%) QA
System Software
1 20 (33.33%) VMware Infrastructure
2 17 (28.33%) Active Directory
3 8 (13.33%) VMware ESX
4 1 (1.67%) Microsoft App-V
4 1 (1.67%) Hyper-V
4 1 (1.67%) XenApp
4 1 (1.67%) XenDesktop
4 1 (1.67%) vSphere
Systems Management
1 8 (13.33%) Control-M
1 8 (13.33%) HP SIM
2 6 (10.00%) NetBackup
Vendors
1 36 (60.00%) Microsoft
2 20 (33.33%) VMware
3 8 (13.33%) HP
4 6 (10.00%) SolarWinds
4 6 (10.00%) BMC
4 6 (10.00%) Veritas
5 5 (8.33%) Cognos
6 3 (5.00%) Cisco
6 3 (5.00%) Citrix
7 2 (3.33%) Fidessa
7 2 (3.33%) Red Hat
7 2 (3.33%) Bloomberg
8 1 (1.67%) Apple
8 1 (1.67%) Twitter
8 1 (1.67%) SonicWALL
8 1 (1.67%) Avaya
8 1 (1.67%) Oracle
8 1 (1.67%) SAP
Edinburgh & Lothians
Entrust People Ltd
Salary: From £35,000 to £40,000 per annum
Posted: 12 hours ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £17000 - £20000 per annum
Posted: 13 hours ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £35000 per annum + benefits
Posted: 6 days ago