The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jul 2015
Same period 2014 Same period 2013
Support Analyst
Rank 83 65 79
Rank change year-on-year
-18 +14
Permanent jobs requiring a Support Analyst 17 42 19
As % of all permanent IT jobs located in Edinburgh 1.17% 2.81% 1.57%
As % of the Job Titles category 1.25% 2.93% 1.63%
Number of salaries quoted 14 27 9
Average salary £24,750 £42,500 £26,750
Average salary % change year-on-year
-41.76% +58.87%
90% offered a salary of more than £17,000 £26,500 £21,000
10% offered a salary of more than £27,500 £47,000 £33,300
UK excluding London average salary £27,500 £27,000 £27,500
% change year-on-year
+1.85% -1.81%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1365 1433 1169
As % of all permanent IT jobs located in Edinburgh 93.88% 95.92% 96.37%
Number of salaries quoted 894 949 739
Average salary £42,500 £41,500 £40,000
Average salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £28,000 £27,500 £29,500
10% offered a salary of more than £60,000 £57,400 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 29 July 2015.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 29 July 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (48.65%) Windows
2 15 (40.54%) Finance
3 14 (37.84%) Microsoft
4 11 (29.73%) SQL
5 10 (27.03%) SQL Server
5 10 (27.03%) MS Exchange
6 9 (24.32%) Active Directory
7 8 (21.62%) VMware
7 8 (21.62%) Windows 7
8 7 (18.92%) MS Office
8 7 (18.92%) MS Excel
9 6 (16.22%) VMware Infrastructure
10 5 (13.51%) User Acceptance Testing
10 5 (13.51%) Asset Management
10 5 (13.51%) EPoS
10 5 (13.51%) HNC
10 5 (13.51%) HND
10 5 (13.51%) Oracle
11 4 (10.81%) ITIL
11 4 (10.81%) Citrix
11 4 (10.81%) Cisco
11 4 (10.81%) Data Entry
11 4 (10.81%) Enterprise Software
11 4 (10.81%) Relational Database
12 3 (8.11%) Markit EDM
12 3 (8.11%) HP
12 3 (8.11%) PowerShell
12 3 (8.11%) Microsoft Certification
12 3 (8.11%) LAN
12 3 (8.11%) Windows XP

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 29 July 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.03%) MS Exchange
2 2 (5.41%) Exchange Server 2010
3 1 (2.70%) Exchange Server 2013
3 1 (2.70%) WorkSite
3 1 (2.70%) Exchange Server 2007
Applications
1 7 (18.92%) MS Office
1 7 (18.92%) MS Excel
2 1 (2.70%) MS Visio
2 1 (2.70%) MS PowerPoint
Business Applications
1 3 (8.11%) Markit EDM
2 2 (5.41%) thinkFolio
Cloud Services
1 1 (2.70%) SaaS
Communications & Networking
1 3 (8.11%) LAN
1 3 (8.11%) WAN
1 3 (8.11%) VPN
2 2 (5.41%) DNS
2 2 (5.41%) VoIP
2 2 (5.41%) DHCP
2 2 (5.41%) Firewall
3 1 (2.70%) Wi-Fi
3 1 (2.70%) VLAN
3 1 (2.70%) Unified Communications
3 1 (2.70%) PSTN
3 1 (2.70%) SAN
Database & Business Intelligence
1 10 (27.03%) SQL Server
2 4 (10.81%) Relational Database
General
1 15 (40.54%) Finance
2 1 (2.70%) Banking
2 1 (2.70%) Back Office
Libraries, Frameworks & Software Standards
1 1 (2.70%) .NET
1 1 (2.70%) ODBC
1 1 (2.70%) .NET Framework
Miscellaneous
1 5 (13.51%) EPoS
2 4 (10.81%) Enterprise Software
3 2 (5.41%) Analytical Skills
3 2 (5.41%) Computer Science
4 1 (2.70%) iPhone
4 1 (2.70%) iPad
4 1 (2.70%) HP Storage
4 1 (2.70%) Data Structures
4 1 (2.70%) Blackberry
Operating Systems
1 18 (48.65%) Windows
2 8 (21.62%) Windows 7
3 3 (8.11%) Linux
3 3 (8.11%) Windows XP
4 2 (5.41%) AIX
4 2 (5.41%) Windows Mobile
4 2 (5.41%) Windows Server 2008
4 2 (5.41%) Windows Server 2012
5 1 (2.70%) Windows 8
5 1 (2.70%) Windows Vista
5 1 (2.70%) Solaris
5 1 (2.70%) Mac OS X
5 1 (2.70%) Windows Server 2003
Processes & Methodologies
1 5 (13.51%) Asset Management
1 5 (13.51%) User Acceptance Testing
2 4 (10.81%) Data Entry
2 4 (10.81%) ITIL
3 3 (8.11%) CRM
4 2 (5.41%) Disaster Recovery
4 2 (5.41%) Stakeholder Management
4 2 (5.41%) Software Distribution
4 2 (5.41%) Release Management
4 2 (5.41%) Investment Management
4 2 (5.41%) Server Patching
5 1 (2.70%) Unit Testing
5 1 (2.70%) Continuous Integration
5 1 (2.70%) Mobile Device Management
5 1 (2.70%) Performance Monitoring
5 1 (2.70%) Mentoring
5 1 (2.70%) Patch Management
5 1 (2.70%) Web Design
5 1 (2.70%) Business Analysis
5 1 (2.70%) Supplier Management
Programming Languages
1 11 (29.73%) SQL
2 3 (8.11%) PowerShell
2 3 (8.11%) Perl
3 1 (2.70%) Bash Shell
Qualifications
1 5 (13.51%) HNC
1 5 (13.51%) HND
2 3 (8.11%) MCSE
2 3 (8.11%) Microsoft Certification
3 2 (5.41%) Cisco Certification
3 2 (5.41%) Degree
4 1 (2.70%) ITIL Certification
4 1 (2.70%) MCDST
4 1 (2.70%) MCITP
4 1 (2.70%) MCSA
4 1 (2.70%) CCNP
4 1 (2.70%) CCNA
Quality Assurance & Compliance
1 2 (5.41%) SLA
2 1 (2.70%) QA
2 1 (2.70%) Basel III
System Software
1 9 (24.32%) Active Directory
2 6 (16.22%) VMware Infrastructure
3 2 (5.41%) VMware ESX
3 2 (5.41%) XenApp
4 1 (2.70%) vSphere
4 1 (2.70%) Hyper-V
Systems Management
1 2 (5.41%) WSUS
1 2 (5.41%) SCCM
1 2 (5.41%) SCOM
1 2 (5.41%) HP SIM
1 2 (5.41%) Control-M
2 1 (2.70%) NetBackup
Vendors
1 14 (37.84%) Microsoft
2 8 (21.62%) VMware
3 5 (13.51%) Oracle
4 4 (10.81%) Citrix
4 4 (10.81%) Cisco
5 3 (8.11%) HP
6 2 (5.41%) Bloomberg
6 2 (5.41%) Fidessa
7 1 (2.70%) Cognos
7 1 (2.70%) BMC
7 1 (2.70%) Veritas
7 1 (2.70%) Apple
7 1 (2.70%) SonicWALL
7 1 (2.70%) SolarWinds
7 1 (2.70%) Twitter
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