The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Support Analyst
Rank 66 66 58
Rank change year-on-year
0 -8
Permanent jobs requiring a Support Analyst 43 38 32
As % of all permanent IT jobs located in Edinburgh 2.91% 2.53% 2.69%
As % of the Job Titles category 3.04% 2.63% 2.74%
Number of salaries quoted 37 24 18
Average salary £30,000 £37,500 £30,000
Average salary % change year-on-year
-20.00% +25.00%
90% offered a salary of more than £24,300 £21,500 £25,350
10% offered a salary of more than £35,000 £47,900 £40,000
UK excluding London average salary £27,500 £28,500 £28,000
% change year-on-year
-3.50% +1.78%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1415 1446 1168
As % of all permanent IT jobs located in Edinburgh 95.61% 96.27% 98.07%
Number of salaries quoted 967 944 766
Average salary £41,000 £42,000 £40,000
Average salary % change year-on-year
-2.38% +5.00%
90% offered a salary of more than £29,400 £28,000 £26,500
10% offered a salary of more than £60,000 £55,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 26 November 2014.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 26 November 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 55 (61.80%) Microsoft
2 43 (48.31%) SQL
2 43 (48.31%) Windows
3 42 (47.19%) ITIL
4 40 (44.94%) Finance
5 33 (37.08%) SQL Server
6 25 (28.09%) Windows 7
7 24 (26.97%) C#
7 24 (26.97%) Active Directory
8 22 (24.72%) PowerShell
9 19 (21.35%) Windows Server 2003
10 18 (20.22%) SharePoint
11 17 (19.10%) HTML
12 16 (17.98%) VMware
12 16 (17.98%) CMS
13 15 (16.85%) MS Exchange
13 15 (16.85%) LAN
13 15 (16.85%) Windows Server 2012
14 14 (15.73%) ISO/IEC 27001
14 14 (15.73%) VMware Infrastructure
14 14 (15.73%) SMTP
14 14 (15.73%) FTP
14 14 (15.73%) HTTP
14 14 (15.73%) HTTPS
14 14 (15.73%) MS Office
14 14 (15.73%) Change Management
15 13 (14.61%) Disaster Recovery
15 13 (14.61%) SLA
16 12 (13.48%) Asset Management
16 12 (13.48%) Performance Monitoring

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 26 November 2014, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (20.22%) SharePoint
2 16 (17.98%) CMS
3 15 (16.85%) MS Exchange
4 5 (5.62%) Exchange Server 2010
5 4 (4.49%) Lync
5 4 (4.49%) Blackberry Enterprise Server
6 3 (3.37%) IIS
7 2 (2.25%) JBoss
7 2 (2.25%) Apache
7 2 (2.25%) Exchange Server 2007
8 1 (1.12%) SharePoint 2013
8 1 (1.12%) Tomcat
8 1 (1.12%) WorkSite
Applications
1 14 (15.73%) MS Office
2 10 (11.24%) MS Excel
3 4 (4.49%) Spreadsheet
Business Applications
1 11 (12.36%) Markit EDM
2 8 (8.99%) Oracle EBS R12
3 6 (6.74%) Oracle Applications
4 5 (5.62%) Oracle EBS
5 3 (3.37%) Oracle General Ledger
5 3 (3.37%) Oracle iProcurement
5 3 (3.37%) Oracle Financials
5 3 (3.37%) Oracle Payables
5 3 (3.37%) Oracle Receivables
5 3 (3.37%) Oracle Cash Management
5 3 (3.37%) Oracle Assets
6 2 (2.25%) Oracle Internet Expenses
6 2 (2.25%) Oracle Subledger Accounting
6 2 (2.25%) Oracle 11i
6 2 (2.25%) Oracle Payroll
7 1 (1.12%) Oracle AGIS
7 1 (1.12%) Oracle Procure-to-Pay
7 1 (1.12%) Oracle E-Business Tax
Cloud Services
1 1 (1.12%) Taleo
1 1 (1.12%) Office 365
Communications & Networking
1 15 (16.85%) LAN
2 14 (15.73%) SMTP
2 14 (15.73%) FTP
2 14 (15.73%) HTTP
2 14 (15.73%) HTTPS
3 11 (12.36%) Wi-Fi
3 11 (12.36%) DNS
3 11 (12.36%) TCP/IP
3 11 (12.36%) WAN
4 4 (4.49%) SAN
5 3 (3.37%) DHCP
6 2 (2.25%) IP Telephony
6 2 (2.25%) Cisco IPT
7 1 (1.12%) VPN
Database & Business Intelligence
1 33 (37.08%) SQL Server
2 5 (5.62%) Oracle Reports
3 4 (4.49%) SQL Server 2005
3 4 (4.49%) SQL Server 2008
4 1 (1.12%) SQL Server 2012
4 1 (1.12%) Relational Database
4 1 (1.12%) Crystal Reports
General
1 40 (44.94%) Finance
2 10 (11.24%) Back Office
3 3 (3.37%) Legal
4 2 (2.25%) Billing
4 2 (2.25%) General Ledger
4 2 (2.25%) Law
4 2 (2.25%) Front Office
5 1 (1.12%) Telecoms
5 1 (1.12%) French Language
5 1 (1.12%) Retail
Libraries, Frameworks & Software Standards
1 17 (19.10%) HTML
2 6 (6.74%) XML
3 5 (5.62%) XSLT
4 3 (3.37%) .NET
5 1 (1.12%) CSS
5 1 (1.12%) SVG
Miscellaneous
1 7 (7.87%) Management Information System
2 6 (6.74%) Blackberry
3 5 (5.62%) Statistics
4 4 (4.49%) Analytical Skills
4 4 (4.49%) iPad
5 2 (2.25%) Fat Client
5 2 (2.25%) Thin Client
6 1 (1.12%) Foreign Exchange (FX)
6 1 (1.12%) Replication
6 1 (1.12%) Mathematics
6 1 (1.12%) Physics
6 1 (1.12%) Computer Science
6 1 (1.12%) Open Source
6 1 (1.12%) Enterprise Storage
Operating Systems
1 43 (48.31%) Windows
2 25 (28.09%) Windows 7
3 19 (21.35%) Windows Server 2003
4 15 (16.85%) Windows Server 2012
5 8 (8.99%) Windows Server 2008
6 6 (6.74%) Linux
7 4 (4.49%) Windows XP
8 3 (3.37%) UNIX
9 2 (2.25%) Windows Phone
10 1 (1.12%) Apple iOS
10 1 (1.12%) Solaris
10 1 (1.12%) CentOS
10 1 (1.12%) Red Hat Enterprise Linux
10 1 (1.12%) Ubuntu
Processes & Methodologies
1 42 (47.19%) ITIL
2 14 (15.73%) Change Management
3 13 (14.61%) Disaster Recovery
4 12 (13.48%) Asset Management
4 12 (13.48%) Performance Monitoring
5 9 (10.11%) Data Modelling
5 9 (10.11%) Problem Management
6 7 (7.87%) Fault Management
6 7 (7.87%) Information Security
6 7 (7.87%) Capacity Management
7 6 (6.74%) Systems Analysis
8 5 (5.62%) Continuous Improvement
9 4 (4.49%) Change Control
9 4 (4.49%) Release Management
10 3 (3.37%) Agile Software Development
10 3 (3.37%) Project Management
11 2 (2.25%) Service Delivery
11 2 (2.25%) E-business
11 2 (2.25%) Wealth Management
11 2 (2.25%) Cash Management
Programming Languages
1 43 (48.31%) SQL
2 24 (26.97%) C#
3 22 (24.72%) PowerShell
4 10 (11.24%) T-SQL
5 3 (3.37%) Perl
5 3 (3.37%) PL/SQL
6 2 (2.25%) Java
6 2 (2.25%) VB
6 2 (2.25%) VBA
6 2 (2.25%) Shell Script
7 1 (1.12%) Python
7 1 (1.12%) Bash Shell
7 1 (1.12%) sed
7 1 (1.12%) VB.NET
7 1 (1.12%) JavaScript
Qualifications
1 11 (12.36%) MCP
2 5 (5.62%) Microsoft Certification
3 4 (4.49%) Degree
4 3 (3.37%) Cisco Certification
4 3 (3.37%) ITIL Certification
5 2 (2.25%) HND
5 2 (2.25%) MCSE
6 1 (1.12%) CCNP
6 1 (1.12%) CCNA
Quality Assurance & Compliance
1 14 (15.73%) ISO/IEC 27001
2 13 (14.61%) SLA
3 4 (4.49%) ISO 9001
4 1 (1.12%) QA
System Software
1 24 (26.97%) Active Directory
2 14 (15.73%) VMware Infrastructure
3 4 (4.49%) Hyper-V
4 2 (2.25%) VMware ESXi
4 2 (2.25%) VMware ESX
Systems Management
1 2 (2.25%) Control-M
1 2 (2.25%) NetBackup
1 2 (2.25%) SCCM
Vendors
1 55 (61.80%) Microsoft
2 16 (17.98%) VMware
3 11 (12.36%) thinkFolio
3 11 (12.36%) Fidessa
4 9 (10.11%) Bloomberg
4 9 (10.11%) Oracle
5 8 (8.99%) Cisco
6 3 (3.37%) HP
7 2 (2.25%) EMC
7 2 (2.25%) Intel
7 2 (2.25%) BMC
7 2 (2.25%) NetApp
7 2 (2.25%) Brocade
7 2 (2.25%) SolarWinds
7 2 (2.25%) Twitter
8 1 (1.12%) Google
8 1 (1.12%) Pegasus
8 1 (1.12%) Red Hat
8 1 (1.12%) Apple
8 1 (1.12%) Sage
Edinburgh, Midlothian
7 Fifty Two
Posted: 22 hours ago
Edinburgh, Midlothian
Resource Management
Salary: £25000 - £35000 per annum + bonus + benefits
Posted: 5 days ago
Edinburgh
Hays IT - Uk Posting account
Posted: 27 days ago