The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 53 81 67
Rank change year-on-year
+28 -14
Permanent jobs requiring a Support Analyst 43 22 25
As % of all permanent IT jobs located in Edinburgh 3.15% 1.63% 2.16%
As % of the Job Titles category 3.35% 1.71% 2.23%
Number of salaries quoted 30 14 14
Average salary £30,000 £21,500 £27,500
Average salary % change year-on-year
+39.53% -21.81%
90% offered a salary of more than £22,500 £18,000 £25,150
10% offered a salary of more than £33,650 £28,550 £33,550
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1282 1285 1119
As % of all permanent IT jobs located in Edinburgh 94.06% 95.33% 96.47%
Number of salaries quoted 840 829 744
Average salary £42,500 £40,000 £42,000
Average salary % change year-on-year
+6.25% -4.76%
90% offered a salary of more than £28,500 £27,500 £27,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 30 January 2015.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 30 January 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 65 (72.22%) Microsoft
2 49 (54.44%) Windows
3 46 (51.11%) Finance
4 39 (43.33%) SQL
5 35 (38.89%) SQL Server
6 27 (30.00%) Active Directory
6 27 (30.00%) VMware
7 25 (27.78%) ITIL
7 25 (27.78%) VMware Infrastructure
8 24 (26.67%) Windows 7
9 21 (23.33%) MS Exchange
10 20 (22.22%) C#
10 20 (22.22%) PowerShell
11 18 (20.00%) Windows Server 2003
11 18 (20.00%) Disaster Recovery
12 17 (18.89%) SLA
13 16 (17.78%) LAN
13 16 (17.78%) MS Office
13 16 (17.78%) MS Excel
13 16 (17.78%) SharePoint
14 15 (16.67%) Linux
14 15 (16.67%) WAN
14 15 (16.67%) Wi-Fi
15 14 (15.56%) Back Office
16 13 (14.44%) Windows Server 2012
16 13 (14.44%) Change Management
16 13 (14.44%) CMS
16 13 (14.44%) HTML
17 12 (13.33%) ISO/IEC 27001
18 11 (12.22%) SMTP

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 30 January 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (23.33%) MS Exchange
2 16 (17.78%) SharePoint
3 13 (14.44%) CMS
4 7 (7.78%) Lync
5 4 (4.44%) Exchange Server 2010
6 3 (3.33%) JBoss
6 3 (3.33%) Apache
7 2 (2.22%) WorkSite
7 2 (2.22%) IIS
7 2 (2.22%) Blackberry Enterprise Server
8 1 (1.11%) Tomcat
8 1 (1.11%) Exchange Server 2007
Applications
1 16 (17.78%) MS Office
1 16 (17.78%) MS Excel
2 3 (3.33%) Spreadsheet
3 1 (1.11%) MS PowerPoint
Business Applications
1 3 (3.33%) Markit EDM
2 1 (1.11%) SAP Oil and Gas
2 1 (1.11%) SAP FI
Communications & Networking
1 16 (17.78%) LAN
2 15 (16.67%) WAN
2 15 (16.67%) Wi-Fi
3 11 (12.22%) SMTP
3 11 (12.22%) FTP
3 11 (12.22%) HTTP
3 11 (12.22%) HTTPS
4 8 (8.89%) DNS
5 7 (7.78%) TCP/IP
6 4 (4.44%) SAN
7 2 (2.22%) Cisco IPT
7 2 (2.22%) IP Telephony
8 1 (1.11%) VPN
8 1 (1.11%) DHCP
Database & Business Intelligence
1 35 (38.89%) SQL Server
2 3 (3.33%) SQL Server 2005
2 3 (3.33%) SQL Server 2008
3 2 (2.22%) SQL Server 2012
4 1 (1.11%) MySQL
4 1 (1.11%) DB2
4 1 (1.11%) Oracle Database
General
1 46 (51.11%) Finance
2 14 (15.56%) Back Office
3 2 (2.22%) Law
3 2 (2.22%) Legal
4 1 (1.11%) Retail
4 1 (1.11%) Telecoms
Libraries, Frameworks & Software Standards
1 13 (14.44%) HTML
2 7 (7.78%) .NET
3 4 (4.44%) .NET Framework
3 4 (4.44%) XML
4 3 (3.33%) XSLT
Miscellaneous
1 8 (8.89%) Analytical Skills
2 6 (6.67%) Blackberry
3 4 (4.44%) Management Information System
4 2 (2.22%) Computer Science
5 1 (1.11%) Replication
5 1 (1.11%) PMI
5 1 (1.11%) Thin Client
5 1 (1.11%) Enterprise Storage
5 1 (1.11%) Open Source
5 1 (1.11%) iPad
5 1 (1.11%) Life Science
5 1 (1.11%) Mathematics
5 1 (1.11%) Physics
5 1 (1.11%) Fat Client
Operating Systems
1 49 (54.44%) Windows
2 24 (26.67%) Windows 7
3 18 (20.00%) Windows Server 2003
4 15 (16.67%) Linux
5 13 (14.44%) Windows Server 2012
6 9 (10.00%) Windows Server 2008
7 6 (6.67%) AIX
7 6 (6.67%) Solaris
7 6 (6.67%) Windows XP
8 4 (4.44%) UNIX
9 2 (2.22%) CentOS
9 2 (2.22%) Red Hat Enterprise Linux
9 2 (2.22%) Ubuntu
9 2 (2.22%) Windows Phone
10 1 (1.11%) Apple iOS
10 1 (1.11%) Android
Processes & Methodologies
1 25 (27.78%) ITIL
2 18 (20.00%) Disaster Recovery
3 13 (14.44%) Change Management
4 8 (8.89%) Performance Monitoring
4 8 (8.89%) Asset Management
5 6 (6.67%) Release Management
6 4 (4.44%) Fault Management
6 4 (4.44%) Continuous Integration
6 4 (4.44%) Capacity Management
6 4 (4.44%) CRM
6 4 (4.44%) Project Management
6 4 (4.44%) Service Delivery
6 4 (4.44%) Information Security
7 3 (3.33%) Agile Software Development
7 3 (3.33%) Data Modelling
7 3 (3.33%) Wealth Management
8 2 (2.22%) Unit Testing
8 2 (2.22%) Mentoring
8 2 (2.22%) ETL
8 2 (2.22%) Service Management
Programming Languages
1 39 (43.33%) SQL
2 20 (22.22%) C#
2 20 (22.22%) PowerShell
3 3 (3.33%) Perl
3 3 (3.33%) T-SQL
4 2 (2.22%) Shell Script
4 2 (2.22%) VB
4 2 (2.22%) Java
4 2 (2.22%) VBA
5 1 (1.11%) PL/SQL
5 1 (1.11%) VB.NET
5 1 (1.11%) Python
5 1 (1.11%) sed
5 1 (1.11%) Bash Shell
Qualifications
1 9 (10.00%) MCP
2 8 (8.89%) Degree
3 4 (4.44%) Cisco Certification
4 3 (3.33%) HND
4 3 (3.33%) Microsoft Certification
5 1 (1.11%) MCSE
5 1 (1.11%) CCNP
5 1 (1.11%) CCNA
5 1 (1.11%) ITIL Certification
5 1 (1.11%) PMI Certification
Quality Assurance & Compliance
1 17 (18.89%) SLA
2 12 (13.33%) ISO/IEC 27001
3 1 (1.11%) ISO 9001
3 1 (1.11%) QA
System Software
1 27 (30.00%) Active Directory
2 25 (27.78%) VMware Infrastructure
3 8 (8.89%) VMware ESX
4 5 (5.56%) Hyper-V
5 2 (2.22%) VMware ESXi
6 1 (1.11%) Microsoft App-V
6 1 (1.11%) XenApp
6 1 (1.11%) XenDesktop
Systems Management
1 8 (8.89%) Control-M
2 7 (7.78%) NetBackup
3 6 (6.67%) HP SIM
4 1 (1.11%) SCCM
Vendors
1 65 (72.22%) Microsoft
2 27 (30.00%) VMware
3 9 (10.00%) HP
4 7 (7.78%) BMC
4 7 (7.78%) SolarWinds
5 6 (6.67%) Cisco
6 5 (5.56%) Veritas
7 4 (4.44%) Cognos
8 3 (3.33%) Bloomberg
8 3 (3.33%) Citrix
8 3 (3.33%) Fidessa
8 3 (3.33%) Red Hat
8 3 (3.33%) thinkFolio
9 2 (2.22%) Twitter
9 2 (2.22%) NetApp
9 2 (2.22%) Avaya
9 2 (2.22%) EMC
9 2 (2.22%) Intel
9 2 (2.22%) Brocade
10 1 (1.11%) Google
Edinburgh, Midlothian
Experis Ltd
Salary: £16000.00 - £17000.00 per annum + Strong training plan and benefits
Posted: 23 hours ago
Edinburgh, Midlothian
Informatiq Consulting
Salary: £Competitive Salary + bonus + benefits
Posted: 3 days ago
Edinburgh, Midlothian
Net Talent
Posted: 4 days ago
Edinburgh
Huxley Banking & Financial Services
Salary: £45000 - £55000 per annum + PACKAGE
Posted: 16 days ago