The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Edinburgh region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 63 82 64
Rank change year-on-year
+19 -18
Permanent jobs requiring a Support Analyst 38 24 28
As % of all permanent IT jobs located in Edinburgh 2.83% 1.67% 2.46%
As % of the Job Titles category 2.99% 1.73% 2.57%
Number of salaries quoted 27 13 17
Average salary £30,000 £25,500 £27,500
Average salary % change year-on-year
+17.64% -7.27%
90% offered a salary of more than £22,300 £18,000 £19,900
10% offered a salary of more than £33,200 £32,500 £34,000
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Edinburgh region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Edinburgh
Permanent IT job ads with a match in the
Job Titles category
1269 1388 1089
As % of all permanent IT jobs located in Edinburgh 94.49% 96.32% 95.53%
Number of salaries quoted 781 896 716
Average salary £42,500 £40,000 £41,500
Average salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £28,500 £27,500 £25,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Edinburgh

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Edinburgh region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Edinburgh

Support Analyst
Salary Trend in Edinburgh

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Edinburgh region.

Support Analyst Salary Trend in Edinburgh

Support Analyst
Salary Histogram in Edinburgh

This chart provides a salary histogram for IT jobs citing Support Analyst across the Edinburgh region over the 3 months to 4 March 2015.

Support Analyst Salary Histogram in Edinburgh

Support Analyst
Top 30 Related IT Skills in Edinburgh

For the 6 months to 4 March 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 58 (70.73%) Microsoft
2 49 (59.76%) Windows
3 41 (50.00%) Finance
4 32 (39.02%) SQL
5 30 (36.59%) SQL Server
5 30 (36.59%) VMware
6 29 (35.37%) Active Directory
7 28 (34.15%) VMware Infrastructure
8 23 (28.05%) Windows 7
9 21 (25.61%) MS Exchange
10 20 (24.39%) Disaster Recovery
11 19 (23.17%) ITIL
11 19 (23.17%) SLA
12 18 (21.95%) LAN
13 17 (20.73%) WAN
14 16 (19.51%) Windows Server 2003
14 16 (19.51%) MS Office
14 16 (19.51%) Wi-Fi
14 16 (19.51%) PowerShell
15 15 (18.29%) Back Office
15 15 (18.29%) Linux
16 14 (17.07%) MS Excel
17 13 (15.85%) SharePoint
17 13 (15.85%) C#
18 12 (14.63%) Change Management
18 12 (14.63%) Windows Server 2012
19 11 (13.41%) HP
20 10 (12.20%) Control-M
20 10 (12.20%) HTML
20 10 (12.20%) CMS

Support Analyst
Top Related IT Skills in Edinburgh by Category

For the 6 months to 4 March 2015, IT jobs across the Edinburgh region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (25.61%) MS Exchange
2 13 (15.85%) SharePoint
3 10 (12.20%) CMS
4 6 (7.32%) Lync
5 5 (6.10%) Exchange Server 2010
6 3 (3.66%) JBoss
6 3 (3.66%) Apache
7 2 (2.44%) IIS
7 2 (2.44%) Blackberry Enterprise Server
7 2 (2.44%) Exchange Server 2007
7 2 (2.44%) WorkSite
8 1 (1.22%) Exchange Server 2013
8 1 (1.22%) Tomcat
Applications
1 16 (19.51%) MS Office
2 14 (17.07%) MS Excel
3 1 (1.22%) MS PowerPoint
Business Applications
1 1 (1.22%) SAP Oil and Gas
1 1 (1.22%) SAP FI
Communications & Networking
1 18 (21.95%) LAN
2 17 (20.73%) WAN
3 16 (19.51%) Wi-Fi
4 8 (9.76%) HTTPS
4 8 (9.76%) SMTP
4 8 (9.76%) FTP
4 8 (9.76%) HTTP
5 7 (8.54%) DNS
6 6 (7.32%) TCP/IP
7 5 (6.10%) SAN
8 2 (2.44%) VPN
8 2 (2.44%) Cisco IPT
8 2 (2.44%) IP Telephony
9 1 (1.22%) Unified Communications
9 1 (1.22%) Firewall
9 1 (1.22%) DHCP
9 1 (1.22%) VoIP
Database & Business Intelligence
1 30 (36.59%) SQL Server
2 2 (2.44%) SQL Server 2005
2 2 (2.44%) SQL Server 2008
3 1 (1.22%) Oracle Database
3 1 (1.22%) SQL Server 2012
3 1 (1.22%) MySQL
3 1 (1.22%) DB2
General
1 41 (50.00%) Finance
2 15 (18.29%) Back Office
3 2 (2.44%) Law
3 2 (2.44%) Legal
4 1 (1.22%) Banking
Libraries, Frameworks & Software Standards
1 10 (12.20%) HTML
2 5 (6.10%) .NET Framework
2 5 (6.10%) .NET
3 1 (1.22%) ODBC
Miscellaneous
1 6 (7.32%) Blackberry
2 4 (4.88%) Analytical Skills
3 3 (3.66%) Management Information System
4 2 (2.44%) Computer Science
5 1 (1.22%) Life Science
5 1 (1.22%) Mathematics
5 1 (1.22%) Physics
5 1 (1.22%) Fat Client
5 1 (1.22%) Data Structures
5 1 (1.22%) Enterprise Storage
5 1 (1.22%) iPad
5 1 (1.22%) Replication
5 1 (1.22%) Thin Client
5 1 (1.22%) PMI
Operating Systems
1 49 (59.76%) Windows
2 23 (28.05%) Windows 7
3 16 (19.51%) Windows Server 2003
4 15 (18.29%) Linux
5 12 (14.63%) Windows Server 2012
6 8 (9.76%) AIX
6 8 (9.76%) Windows Server 2008
7 7 (8.54%) Solaris
8 6 (7.32%) Windows XP
9 4 (4.88%) UNIX
10 2 (2.44%) Windows Phone
11 1 (1.22%) CentOS
11 1 (1.22%) Red Hat Enterprise Linux
11 1 (1.22%) Android
11 1 (1.22%) Windows Vista
11 1 (1.22%) Apple iOS
11 1 (1.22%) Ubuntu
11 1 (1.22%) Windows Mobile
Processes & Methodologies
1 20 (24.39%) Disaster Recovery
2 19 (23.17%) ITIL
3 12 (14.63%) Change Management
4 10 (12.20%) Asset Management
5 7 (8.54%) Performance Monitoring
6 6 (7.32%) CRM
6 6 (7.32%) Release Management
7 5 (6.10%) Continuous Integration
8 4 (4.88%) Service Delivery
9 3 (3.66%) Fault Management
9 3 (3.66%) Unit Testing
9 3 (3.66%) Wealth Management
9 3 (3.66%) Capacity Management
9 3 (3.66%) Information Security
10 2 (2.44%) ETL
10 2 (2.44%) Automated Testing
10 2 (2.44%) Project Management
10 2 (2.44%) Stakeholder Management
10 2 (2.44%) Service Management
10 2 (2.44%) Mentoring
Programming Languages
1 32 (39.02%) SQL
2 16 (19.51%) PowerShell
3 13 (15.85%) C#
4 2 (2.44%) Perl
4 2 (2.44%) Shell Script
5 1 (1.22%) sed
5 1 (1.22%) Bash Shell
5 1 (1.22%) PL/SQL
5 1 (1.22%) Java
Qualifications
1 8 (9.76%) Degree
2 7 (8.54%) MCP
3 4 (4.88%) Cisco Certification
4 3 (3.66%) Microsoft Certification
5 2 (2.44%) HND
5 2 (2.44%) CCNP
5 2 (2.44%) CCNA
6 1 (1.22%) VCP4
6 1 (1.22%) ITIL Certification
6 1 (1.22%) PMI Certification
6 1 (1.22%) MCSE
Quality Assurance & Compliance
1 19 (23.17%) SLA
2 10 (12.20%) ISO/IEC 27001
3 1 (1.22%) ISO 9001
System Software
1 29 (35.37%) Active Directory
2 28 (34.15%) VMware Infrastructure
3 10 (12.20%) VMware ESX
4 4 (4.88%) Hyper-V
5 2 (2.44%) VMware ESXi
6 1 (1.22%) XenApp
6 1 (1.22%) XenDesktop
6 1 (1.22%) vSphere
6 1 (1.22%) Microsoft App-V
Systems Management
1 10 (12.20%) Control-M
2 8 (9.76%) NetBackup
2 8 (9.76%) HP SIM
3 1 (1.22%) SCCM
Vendors
1 58 (70.73%) Microsoft
2 30 (36.59%) VMware
3 11 (13.41%) HP
4 8 (9.76%) BMC
4 8 (9.76%) SolarWinds
5 7 (8.54%) Cisco
6 6 (7.32%) Veritas
7 5 (6.10%) Cognos
8 3 (3.66%) Citrix
9 2 (2.44%) Red Hat
9 2 (2.44%) EMC
9 2 (2.44%) Intel
9 2 (2.44%) Brocade
9 2 (2.44%) NetApp
10 1 (1.22%) SonicWALL
10 1 (1.22%) Apple
10 1 (1.22%) Avaya
10 1 (1.22%) Oracle
10 1 (1.22%) SAP
Edinburgh, Midlothian
Harvey Nash plc
Salary: £16000 - £17000 per annum
Posted: 3 hours ago
Edinburgh, Midlothian
FPSG Connect
Posted: Yesterday
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + Benefits
Posted: 18 days ago