Senior IT Support Analyst Jobs in England

Senior IT Support Analyst
UK > England

The median Senior IT Support Analyst salary in England is £47,000 per year according to job vacancies posted during the 6 months to 6 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 801 914 1112
Rank change year-on-year +113 +198 -271
Permanent jobs requiring a Senior IT Support Analyst 36 26 30
As % of all permanent jobs advertised in England 0.042% 0.028% 0.023%
As % of the Job Titles category 0.045% 0.031% 0.023%
Number of salaries quoted 36 23 29
10th Percentile £32,125 £32,500 £31,250
25th Percentile £35,938 £35,375 £35,000
Median annual salary (50th Percentile) £47,000 £38,500 £36,000
Median % change year-on-year +22.08% +6.94% -15.29%
75th Percentile £53,750 £42,782 £45,000
90th Percentile - £48,600 £55,000
UK median annual salary £44,000 £38,500 £36,000
% change year-on-year +14.29% +6.94% -15.29%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,754 84,293 127,933
% of permanent jobs with a recognized job title 94.48% 91.52% 96.10%
Number of salaries quoted 60,385 53,462 75,679
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,508 £60,000 £60,000
% change year-on-year -12.49% - +9.09%

Senior IT Support Analyst
Job Vacancy Trend in England

Job postings that featured Senior IT Support Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior IT Support Analyst in England

Senior IT Support Analyst
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior IT Support Analyst in England.

Salary trend for Senior IT Support Analyst in England

Senior IT Support Analyst
Salary Histogram in England

Salary distribution for jobs citing Senior IT Support Analyst in England over the 6 months to 6 May 2024.

Salary histogram for Senior IT Support Analyst in England

Senior IT Support Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support Analyst within the England region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +121 17 £47,000 +15.48%
South East - 17 £47,000 - 1
East of England +17 1 £35,000 -
South West -33 1 £35,000 +16.67%
Senior IT Support Analyst
UK

Senior IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 6 May 2024, Senior IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior IT Support Analyst in the job title.

1 30 (83.33%) Microsoft 365
2 22 (61.11%) Windows
3 19 (52.78%) ITIL
3 19 (52.78%) Social Skills
4 17 (47.22%) Finance
5 13 (36.11%) Problem Management
5 13 (36.11%) SCCM
5 13 (36.11%) HP
5 13 (36.11%) Project Management
5 13 (36.11%) Service Management
5 13 (36.11%) Customer Service
6 12 (33.33%) Application Virtualisation
6 12 (33.33%) Azure
6 12 (33.33%) Change Management
6 12 (33.33%) Dell
6 12 (33.33%) VPN
6 12 (33.33%) Microsoft
6 12 (33.33%) Agile
7 11 (30.56%) Bloomberg
7 11 (30.56%) Change Control
7 11 (30.56%) Analytical Skills
7 11 (30.56%) Business Case
8 10 (27.78%) Active Directory
9 9 (25.00%) Microsoft Exchange
10 6 (16.67%) SharePoint
10 6 (16.67%) Entra ID
10 6 (16.67%) Windows 10
11 5 (13.89%) Firewall
11 5 (13.89%) Degree
12 4 (11.11%) Microsoft Office

Senior IT Support Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (25.00%) Microsoft Exchange
2 6 (16.67%) SharePoint
Applications
1 4 (11.11%) Microsoft Office
2 1 (2.78%) Microsoft Excel
2 1 (2.78%) Microsoft PowerPoint
Cloud Services
1 30 (83.33%) Microsoft 365
2 12 (33.33%) Azure
3 6 (16.67%) Entra ID
4 3 (8.33%) Mimecast
5 2 (5.56%) Power Automate
6 1 (2.78%) Adobe Creative Cloud
6 1 (2.78%) GCP
6 1 (2.78%) IaaS
6 1 (2.78%) PaaS
6 1 (2.78%) SaaS
Communications & Networking
1 12 (33.33%) VPN
2 5 (13.89%) Firewall
3 1 (2.78%) Cisco IOS
3 1 (2.78%) LAN
3 1 (2.78%) WAN
3 1 (2.78%) Wireless
General
1 19 (52.78%) Social Skills
2 17 (47.22%) Finance
3 11 (30.56%) Analytical Skills
4 3 (8.33%) Law
5 1 (2.78%) Advertising
5 1 (2.78%) Legal
5 1 (2.78%) Retail
5 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (8.33%) Software Packaging
2 1 (2.78%) SAML
Miscellaneous
1 1 (2.78%) Driving Licence
1 1 (2.78%) Enterprise Software
1 1 (2.78%) Linux Command Line
1 1 (2.78%) Onboarding
1 1 (2.78%) Video Conferencing
Operating Systems
1 22 (61.11%) Windows
2 6 (16.67%) Windows 10
3 3 (8.33%) Windows Server
4 2 (5.56%) Mac OS
5 1 (2.78%) Linux
5 1 (2.78%) Unix
5 1 (2.78%) VMS
Processes & Methodologies
1 19 (52.78%) ITIL
2 13 (36.11%) Customer Service
2 13 (36.11%) Problem Management
2 13 (36.11%) Project Management
2 13 (36.11%) Service Management
3 12 (33.33%) Agile
3 12 (33.33%) Application Virtualisation
3 12 (33.33%) Change Management
4 11 (30.56%) Business Case
4 11 (30.56%) Change Control
5 4 (11.11%) Mentoring
5 4 (11.11%) Test Automation
5 4 (11.11%) Vulnerability Management
6 3 (8.33%) Continuous Improvement
6 3 (8.33%) Cybersecurity
6 3 (8.33%) Inventory Management
6 3 (8.33%) Problem-Solving
6 3 (8.33%) Process Improvement
6 3 (8.33%) Service Delivery
7 2 (5.56%) Data Loss Prevention
Programming Languages
1 3 (8.33%) PowerShell
2 1 (2.78%) Bash
2 1 (2.78%) SQL
Qualifications
1 5 (13.89%) Degree
2 3 (8.33%) Azure Certification
3 1 (2.78%) A+ Certification
3 1 (2.78%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.78%) Cyber Essentials
1 1 (2.78%) Cyber Essentials PLUS
1 1 (2.78%) SLA
System Software
1 10 (27.78%) Active Directory
2 1 (2.78%) Hyper-V
2 1 (2.78%) Virtual Desktop
2 1 (2.78%) Virtual Machines
2 1 (2.78%) VMware Infrastructure
Systems Management
1 13 (36.11%) SCCM
2 4 (11.11%) Microsoft Intune
3 2 (5.56%) Jamf Pro
4 1 (2.78%) Single Sign-On
Vendors
1 13 (36.11%) HP
2 12 (33.33%) Dell
2 12 (33.33%) Microsoft
3 11 (30.56%) Bloomberg
4 4 (11.11%) Palo Alto
4 4 (11.11%) VMware
5 1 (2.78%) Acronis
5 1 (2.78%) Adobe
5 1 (2.78%) Apple
5 1 (2.78%) Cisco
5 1 (2.78%) Citrix
5 1 (2.78%) Darktrace
5 1 (2.78%) Google
5 1 (2.78%) Meraki
5 1 (2.78%) ServiceNow
5 1 (2.78%) SonicWALL