The table below looks at the statistics for the Senior IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Senior IT Support
Rank 800 821 854
Rank change year-on-year
+21 +33
Permanent jobs requiring a Senior IT Support 73 31 37
As % of all permanent IT jobs located in England 0.068% 0.031% 0.033%
As % of the Job Titles category 0.073% 0.033% 0.035%
Number of salaries quoted 51 28 33
Average salary £35,500 £34,000 £35,000
Average salary % change year-on-year
+4.41% -2.85%
90% offered a salary of more than £25,500 £26,539 £25,000
10% offered a salary of more than £40,000 £45,000 £43,000
UK excluding London average salary £34,000 £32,000 £32,500
% change year-on-year
+6.25% -1.53%
Senior IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100671 93884 105537
As % of all permanent IT jobs located in England 94.40% 94.28% 95.26%
Number of salaries quoted 82315 78929 90739
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior IT Support Jobs Demand Trend in England

Senior IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support across the England region.

Senior IT Support Salary Trend in England

Senior IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior IT Support across the England region over the 3 months to 23 September 2014.

Senior IT Support Salary Histogram in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support within the England region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +7 28 £39,000 +4.00% 3
London +12 19 £40,000 +14.28% 3
West Midlands -8 7 £38,500 +40.00%
South West - 7 £25,500 - 2
East of England -13 5 £32,500 +1.56%
Yorkshire -40 3 £34,000 +87.39%
East Midlands -13 2 £35,000 +31.88%
North West - 2 - -
Senior IT Support
UK

Senior IT Support
Top 30 Related IT Skills in England

For the 6 months to 23 September 2014, IT jobs across the England region that cited Senior IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title.

1 101 (87.07%) Windows
2 69 (59.48%) VMware
3 62 (53.45%) Microsoft
4 46 (39.66%) MS Exchange
5 45 (38.79%) Active Directory
5 45 (38.79%) SAN
6 44 (37.93%) Cisco
6 44 (37.93%) VMware Infrastructure
7 43 (37.07%) Firewall
8 42 (36.21%) Windows Server 2008
9 41 (35.34%) Citrix
9 41 (35.34%) DHCP
10 39 (33.62%) Microsoft Certification
10 39 (33.62%) Windows Server 2012
11 36 (31.03%) DNS
11 36 (31.03%) ITIL
12 35 (30.17%) MS Excel
13 34 (29.31%) Windows Server 2003
14 33 (28.45%) TCP/IP
15 29 (25.00%) SQL Server
16 28 (24.14%) Windows 7
17 26 (22.41%) MCSE
18 22 (18.97%) Cisco Certification
19 21 (18.10%) MS Office
19 21 (18.10%) vSphere
19 21 (18.10%) XenApp
20 19 (16.38%) HP
20 19 (16.38%) LAN
20 19 (16.38%) WAN
21 18 (15.52%) Windows XP

Senior IT Support
Top Related IT Skills in England by Category

For the 6 months to 23 September 2014, IT jobs across the England region that cited Senior IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (39.66%) MS Exchange
2 14 (12.07%) Exchange Server 2007
3 12 (10.34%) Exchange Server 2010
4 9 (7.76%) Exchange Server 2013
4 9 (7.76%) SharePoint
5 7 (6.03%) SharePoint Server
6 4 (3.45%) Exchange Server 2003
7 2 (1.72%) ArcGIS
7 2 (1.72%) IIS
7 2 (1.72%) SharePoint 2013
7 2 (1.72%) Lync
8 1 (0.86%) Blackberry Enterprise Server
8 1 (0.86%) WorkSite
Applications
1 35 (30.17%) MS Excel
2 21 (18.10%) MS Office
3 1 (0.86%) MS PowerPoint
Business Applications
1 5 (4.31%) Dynamics NAV
2 4 (3.45%) Dynamics AX
3 3 (2.59%) IntelliMatch
4 2 (1.72%) SAP Business One
5 1 (0.86%) Dynamics CRM
Cloud Services
1 14 (12.07%) Office 365
2 2 (1.72%) Amazon AWS
3 1 (0.86%) SaaS
3 1 (0.86%) Google Apps
Communications & Networking
1 45 (38.79%) SAN
2 43 (37.07%) Firewall
3 41 (35.34%) DHCP
4 36 (31.03%) DNS
5 33 (28.45%) TCP/IP
6 19 (16.38%) WAN
6 19 (16.38%) LAN
7 18 (15.52%) VPN
8 14 (12.07%) iSCSI
8 14 (12.07%) NAS
9 13 (11.21%) Fibre Channel
10 9 (7.76%) NetScaler
11 7 (6.03%) ADSL
12 5 (4.31%) VoIP
12 5 (4.31%) Wireless
13 4 (3.45%) VLAN
13 4 (3.45%) Cisco IOS
13 4 (3.45%) Cisco ASA
13 4 (3.45%) LDAP
13 4 (3.45%) Ethernet
Database & Business Intelligence
1 29 (25.00%) SQL Server
2 9 (7.76%) SQL Server 2008
3 3 (2.59%) MySQL
4 2 (1.72%) SQL Server 2012
4 2 (1.72%) MS Access
4 2 (1.72%) SQL Server 2005
General
1 5 (4.31%) Telecoms
1 5 (4.31%) Finance
1 5 (4.31%) Law
2 4 (3.45%) Advertising
3 3 (2.59%) Banking
3 3 (2.59%) Investment Banking
4 2 (1.72%) Manufacturing
5 1 (0.86%) French Language
Libraries, Frameworks & Software Standards
1 4 (3.45%) .NET
1 4 (3.45%) LAMP
2 2 (1.72%) HTML
2 2 (1.72%) COM
2 2 (1.72%) CSS
3 1 (0.86%) Middleware
Miscellaneous
1 9 (7.76%) Analytical Skills
2 8 (6.90%) Blackberry
3 7 (6.03%) Computer Science
4 5 (4.31%) Replication
4 5 (4.31%) EPoS
4 5 (4.31%) Open Source
5 3 (2.59%) Hedge funds
5 3 (2.59%) SWIFT
5 3 (2.59%) Foreign Exchange (FX)
5 3 (2.59%) iPhone
6 1 (0.86%) Clustering
6 1 (0.86%) Statistics
6 1 (0.86%) Firmware
6 1 (0.86%) Management Information System
6 1 (0.86%) User Experience
Operating Systems
1 101 (87.07%) Windows
2 42 (36.21%) Windows Server 2008
3 39 (33.62%) Windows Server 2012
4 34 (29.31%) Windows Server 2003
5 28 (24.14%) Windows 7
6 18 (15.52%) Windows XP
7 15 (12.93%) Windows 8
8 12 (10.34%) Linux
9 10 (8.62%) Mac OS X
10 5 (4.31%) Windows Vista
10 5 (4.31%) Android
11 4 (3.45%) Windows 2000 Server
11 4 (3.45%) Solaris
12 2 (1.72%) Windows NT
12 2 (1.72%) CentOS
13 1 (0.86%) Red Hat Enterprise Linux
13 1 (0.86%) Windows Mobile
13 1 (0.86%) UNIX
Processes & Methodologies
1 36 (31.03%) ITIL
2 14 (12.07%) Disaster Recovery
3 12 (10.34%) Change Management
4 7 (6.03%) Service Delivery
4 7 (6.03%) ERP
4 7 (6.03%) Configuration Management
5 6 (5.17%) Project Management
5 6 (5.17%) Root Cause Analysis
6 5 (4.31%) Time Management
6 5 (4.31%) Performance Management
6 5 (4.31%) Service Management
6 5 (4.31%) SOA
6 5 (4.31%) Agile Software Development
7 4 (3.45%) Identity Management
8 3 (2.59%) Risk Management
8 3 (2.59%) Logistics
8 3 (2.59%) Business Continuity
8 3 (2.59%) Wealth Management
9 2 (1.72%) Continuous Improvement
9 2 (1.72%) Mentoring
Programming Languages
1 16 (13.79%) SQL
2 6 (5.17%) Python
3 4 (3.45%) Bash Shell
3 4 (3.45%) VB
4 3 (2.59%) PowerShell
5 2 (1.72%) PHP
5 2 (1.72%) VB.NET
5 2 (1.72%) T-SQL
Qualifications
1 39 (33.62%) Microsoft Certification
2 26 (22.41%) MCSE
3 22 (18.97%) Cisco Certification
4 15 (12.93%) CCNA
5 11 (9.48%) Degree
6 10 (8.62%) MCITP
7 9 (7.76%) VMware Certified Professional (VCP)
7 9 (7.76%) CCA
7 9 (7.76%) Citrix Certification
8 6 (5.17%) NCDA
9 5 (4.31%) MCP
10 4 (3.45%) MCSA
11 3 (2.59%) SC Cleared
11 3 (2.59%) Security Cleared
12 2 (1.72%) MCTS
12 2 (1.72%) ITIL Certification
12 2 (1.72%) HNC
13 1 (0.86%) CCNP
13 1 (0.86%) A+ Certification
13 1 (0.86%) Network+ Certification
Quality Assurance & Compliance
1 2 (1.72%) SLA
1 2 (1.72%) Sarbanes-Oxley
2 1 (0.86%) QA
System Software
1 45 (38.79%) Active Directory
2 44 (37.93%) VMware Infrastructure
3 21 (18.10%) XenApp
3 21 (18.10%) vSphere
4 18 (15.52%) VMware ESXi
5 14 (12.07%) Hyper-V
6 10 (8.62%) XenDesktop
6 10 (8.62%) VMware ESX
7 4 (3.45%) Xen
7 4 (3.45%) Terminal Server
7 4 (3.45%) NFS
7 4 (3.45%) Samba
7 4 (3.45%) GPFS
8 2 (1.72%) Terminal Services
8 2 (1.72%) Microsoft Virtual Server
9 1 (0.86%) Microsoft App-V
Systems Management
1 13 (11.21%) Backup Exec
2 4 (3.45%) WSUS
2 4 (3.45%) Bcfg2
3 3 (2.59%) McAfee ePO
3 3 (2.59%) SCCM
4 1 (0.86%) SCOM
4 1 (0.86%) Tivoli
4 1 (0.86%) Tivoli Storage Manager
4 1 (0.86%) ARCserve
4 1 (0.86%) NetBackup
Vendors
1 69 (59.48%) VMware
2 62 (53.45%) Microsoft
3 44 (37.93%) Cisco
4 41 (35.34%) Citrix
5 19 (16.38%) HP
6 15 (12.93%) NetApp
7 12 (10.34%) EMC
8 10 (8.62%) Apple
9 9 (7.76%) CheckPoint
9 9 (7.76%) Mitel
9 9 (7.76%) Juniper
9 9 (7.76%) Siemens
9 9 (7.76%) IBM
10 8 (6.90%) Symantec
11 6 (5.17%) WatchGuard
11 6 (5.17%) Dell
12 4 (3.45%) SAP
12 4 (3.45%) Cognos
12 4 (3.45%) Spiceworks
13 3 (2.59%) McAfee
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