The table below looks at the statistics for the Senior IT Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Senior IT Support
Rank 845 839 826
Rank change year-on-year
-6 -13
Permanent jobs requiring a Senior IT Support 22 49 21
As % of all permanent IT jobs located in England 0.022% 0.045% 0.021%
As % of the Job Titles category 0.023% 0.047% 0.022%
Number of salaries quoted 19 40 18
Average salary £32,500 £37,500 £34,010
Average salary % change year-on-year
-13.33% +10.26%
90% offered a salary of more than £28,600 £28,000 £26,000
10% offered a salary of more than £40,300 £42,500 £42,500
UK excluding London average salary £28,500 £35,500 £35,000
% change year-on-year
-19.71% +1.42%
Senior IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96246 103337 95812
As % of all permanent IT jobs located in England 94.32% 94.46% 94.27%
Number of salaries quoted 80520 85095 80045
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior IT Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Senior IT Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Senior IT Support Jobs Demand Trend in England

Senior IT Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support across the England region.

Senior IT Support Salary Trend in England

Senior IT Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Senior IT Support across the England region over the 3 months to 3 August 2015.

Senior IT Support Salary Histogram in England

Senior IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support within the England region over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +23 14 £33,250 -11.33% 1
South East +3 5 £27,000 -34.14%
South West - 2 £32,500 -
North West -2 1 £32,500 - 3
Senior IT Support
UK

Senior IT Support
Top 30 Related IT Skills in England

For the 6 months to 3 August 2015, IT jobs across the England region that cited Senior IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title.

1 56 (73.68%) Windows
2 44 (57.89%) VMware
3 37 (48.68%) Microsoft
4 35 (46.05%) MS Excel
5 34 (44.74%) Active Directory
6 30 (39.47%) Windows 7
7 28 (36.84%) Firewall
8 22 (28.95%) Citrix
8 22 (28.95%) VMware Infrastructure
9 20 (26.32%) Windows Server 2008
10 18 (23.68%) Office 365
10 18 (23.68%) Degree
10 18 (23.68%) MS Exchange
11 17 (22.37%) MS Office
12 16 (21.05%) SAN
13 15 (19.74%) Microsoft Certification
13 15 (19.74%) Cisco
14 14 (18.42%) Windows Server 2012
15 13 (17.11%) Service Delivery
16 12 (15.79%) MCSE
16 12 (15.79%) Hyper-V
17 11 (14.47%) SQL Server
17 11 (14.47%) DNS
17 11 (14.47%) Internet
18 10 (13.16%) Windows Server 2003
18 10 (13.16%) DHCP
18 10 (13.16%) TCP/IP
18 10 (13.16%) SLA
18 10 (13.16%) ITIL
18 10 (13.16%) MCP

Senior IT Support
Top Related IT Skills in England by Category

For the 6 months to 3 August 2015, IT jobs across the England region that cited Senior IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (23.68%) MS Exchange
2 7 (9.21%) Exchange Server 2010
3 5 (6.58%) Exchange Server 2013
3 5 (6.58%) IIS
4 4 (5.26%) ArcGIS
4 4 (5.26%) Exchange Server 2007
5 3 (3.95%) Exchange Server 2003
5 3 (3.95%) Apache
5 3 (3.95%) SharePoint
6 2 (2.63%) SharePoint 2010
7 1 (1.32%) Lync
7 1 (1.32%) IBM Notes
7 1 (1.32%) Lotus Domino
Applications
1 35 (46.05%) MS Excel
2 17 (22.37%) MS Office
3 4 (5.26%) Spreadsheet
4 1 (1.32%) AutoCAD
Business Applications
1 1 (1.32%) Cognos TM1
1 1 (1.32%) Dynamics NAV
Cloud Services
1 18 (23.68%) Office 365
2 5 (6.58%) Google Apps
3 1 (1.32%) Amazon AWS
Communications & Networking
1 28 (36.84%) Firewall
2 16 (21.05%) SAN
3 11 (14.47%) Internet
3 11 (14.47%) DNS
4 10 (13.16%) DHCP
4 10 (13.16%) TCP/IP
5 9 (11.84%) VoIP
5 9 (11.84%) NAS
6 8 (10.53%) iSCSI
6 8 (10.53%) LAN
6 8 (10.53%) WAN
7 6 (7.89%) Wireless
8 4 (5.26%) Cisco ASA
8 4 (5.26%) NetScreen
8 4 (5.26%) Wi-Fi
9 3 (3.95%) MPLS
9 3 (3.95%) VLAN
9 3 (3.95%) Fibre Channel
10 2 (2.63%) IPsec
10 2 (2.63%) PPTP
Database & Business Intelligence
1 11 (14.47%) SQL Server
2 5 (6.58%) MySQL
3 2 (2.63%) SQL Server 2008
4 1 (1.32%) MS Access
Development Applications
1 4 (5.26%) Oracle Forms
General
1 4 (5.26%) Front Office
1 4 (5.26%) Back Office
2 2 (2.63%) Telecoms
2 2 (2.63%) Manufacturing
3 1 (1.32%) Retail
3 1 (1.32%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 4 (5.26%) LAMP
2 1 (1.32%) Web Services
Miscellaneous
1 4 (5.26%) Computer Science
1 4 (5.26%) GIS
1 4 (5.26%) Smartphone
1 4 (5.26%) Analytical Skills
2 3 (3.95%) Blackberry
3 1 (1.32%) Data Centre
3 1 (1.32%) Data Protection Act
3 1 (1.32%) Video Conferencing
3 1 (1.32%) iPad
3 1 (1.32%) Digital Media
Operating Systems
1 56 (73.68%) Windows
2 30 (39.47%) Windows 7
3 20 (26.32%) Windows Server 2008
4 14 (18.42%) Windows Server 2012
5 10 (13.16%) Windows Server 2003
6 9 (11.84%) Windows 8
7 8 (10.53%) Linux
8 7 (9.21%) Android
8 7 (9.21%) Apple iOS
9 5 (6.58%) CentOS
10 3 (3.95%) Red Hat Enterprise Linux
10 3 (3.95%) Mac OS X
11 1 (1.32%) UNIX
11 1 (1.32%) Windows NT
11 1 (1.32%) Windows XP
11 1 (1.32%) VMS
11 1 (1.32%) Mac OS
Processes & Methodologies
1 13 (17.11%) Service Delivery
2 10 (13.16%) ITIL
3 7 (9.21%) Mentoring
4 6 (7.89%) Line Management
5 5 (6.58%) Root Cause Analysis
5 5 (6.58%) Capacity Planning
5 5 (6.58%) Project Management
6 4 (5.26%) Change Management
6 4 (5.26%) Validation
6 4 (5.26%) Asset Management
6 4 (5.26%) Configuration Management
6 4 (5.26%) Load Balancing
7 3 (3.95%) Problem Management
7 3 (3.95%) Migration
7 3 (3.95%) Data Security
7 3 (3.95%) Service Management
8 2 (2.63%) Disaster Recovery
8 2 (2.63%) User Acceptance Testing
8 2 (2.63%) Market Research
8 2 (2.63%) Mobile Device Management
Programming Languages
1 9 (11.84%) SQL
2 3 (3.95%) C
2 3 (3.95%) PHP
3 1 (1.32%) PowerShell
Qualifications
1 18 (23.68%) Degree
2 15 (19.74%) Microsoft Certification
3 12 (15.79%) MCSE
4 10 (13.16%) MCP
5 7 (9.21%) MCITP
5 7 (9.21%) MCSA
6 6 (7.89%) Security Cleared
7 5 (6.58%) A+ Certification
7 5 (6.58%) VMware Certified Professional (VCP)
7 5 (6.58%) DV Cleared
8 2 (2.63%) SC Cleared
8 2 (2.63%) HND
8 2 (2.63%) MCTS
8 2 (2.63%) CCNA
8 2 (2.63%) Cisco Certification
9 1 (1.32%) ACSA
9 1 (1.32%) HNC
9 1 (1.32%) ACMT
9 1 (1.32%) ACSP
9 1 (1.32%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 10 (13.16%) SLA
2 4 (5.26%) 21 CFR Part 11
2 4 (5.26%) GMP
3 1 (1.32%) QA
3 1 (1.32%) PCI DSS
System Software
1 34 (44.74%) Active Directory
2 22 (28.95%) VMware Infrastructure
3 12 (15.79%) Hyper-V
4 9 (11.84%) VMware ESX
5 6 (7.89%) VMware Workstation
6 5 (6.58%) XenDesktop
7 4 (5.26%) VMware ESXi
8 2 (2.63%) vSphere
9 1 (1.32%) XenApp
9 1 (1.32%) VMware Server
Systems Management
1 5 (6.58%) Backup Exec
1 5 (6.58%) SCCM
2 2 (2.63%) Casper Suite
Vendors
1 44 (57.89%) VMware
2 37 (48.68%) Microsoft
3 22 (28.95%) Citrix
4 15 (19.74%) Cisco
5 8 (10.53%) HP
5 8 (10.53%) Symantec
6 6 (7.89%) Red Hat
7 5 (6.58%) Juniper
7 5 (6.58%) NetApp
7 5 (6.58%) Google
8 4 (5.26%) ESRI
8 4 (5.26%) Apple
8 4 (5.26%) Oracle
9 3 (3.95%) Sophos
10 2 (2.63%) Draytek
10 2 (2.63%) IBM
10 2 (2.63%) Dell
10 2 (2.63%) Sage
10 2 (2.63%) CommVault
11 1 (1.32%) Lotus
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