The table below looks at the statistics for the Senior IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Senior IT Support
Rank 818 854 859
Rank change year-on-year
+36 +5
Permanent jobs requiring a Senior IT Support 73 35 36
As % of all permanent IT jobs located in the UK 0.065% 0.033% 0.031%
As % of the Job Titles category 0.069% 0.035% 0.032%
Number of salaries quoted 47 33 33
Average salary £35,000 £32,500 £32,500
Average salary % change year-on-year
+7.69% -
90% offered a salary of more than £25,500 £26,539 £25,000
10% offered a salary of more than £40,000 £44,750 £42,250
UK excluding London average salary £34,000 £32,000 £31,250
% change year-on-year
+6.25% +2.40%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
106380 101290 110833
As % of all permanent IT jobs located in the UK 94.51% 94.35% 95.22%
Number of salaries quoted 86308 84102 94334
Average salary £45,000 £43,164 £42,500
Average salary % change year-on-year
+4.25% +1.56%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Senior IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior IT Support Jobs Demand Trend in the UK

Senior IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support within the UK.

Senior IT Support Salary Trend in the UK

Senior IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior IT Support over the 3 months to 1 October 2014 within the UK.

Senior IT Support Salary Histogram in the UK

Senior IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support within the UK over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +12 69 £35,000 +7.69% 12
South East +21 28 £39,500 +5.33% 6
London +5 19 £38,000 +8.57% 3
Berkshire +12 11 £40,000 -11.11% 1
South West -8 7 £25,500 -10.52% 1
Somerset - 7 £25,500 - 1
West Sussex - 7 £27,500 - 1
Frome - 7 £25,500 - 1
City of London +10 5 £36,000 -18.18%
West Midlands -13 5 £38,500 +40.00% 1
Bracknell - 5 - -
Coventry - 5 £38,500 -
Scotland -2 4 £30,500 -4.68%
Buckinghamshire - 4 - - 2
Milton Keynes - 4 - - 2
East of England -13 3 £32,500 +1.56% 1
Yorkshire -36 3 £34,000 +87.39%
South Yorkshire - 3 £34,000 -
East Sussex - 3 £39,000 - 1
Sheffield - 3 £34,000 -
Glasgow - 3 £28,500 -
Brighton - 3 £39,000 - 1
Essex +4 2 £31,250 -
East Midlands -10 2 £35,000 +31.88%
North West - 2 - -
Knutsford - 2 - -
Leicestershire - 2 £35,000 -
Burgess Hill - 2 £27,500 - 1
Ascot - 2 £40,000 -
Basildon - 2 £31,250 -

Senior IT Support
Top 30 Related IT Skills

For the 6 months to 1 October 2014, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title.

1 111 (88.80%) Windows
2 69 (55.20%) Microsoft
3 67 (53.60%) VMware
4 52 (41.60%) Active Directory
5 51 (40.80%) MS Exchange
6 48 (38.40%) Windows Server 2008
7 45 (36.00%) Cisco
7 45 (36.00%) SAN
8 44 (35.20%) DHCP
9 43 (34.40%) Citrix
9 43 (34.40%) Firewall
10 42 (33.60%) Windows Server 2012
10 42 (33.60%) Microsoft Certification
11 41 (32.80%) MS Excel
11 41 (32.80%) VMware Infrastructure
12 38 (30.40%) DNS
13 37 (29.60%) ITIL
14 36 (28.80%) Windows Server 2003
15 32 (25.60%) Windows 7
16 31 (24.80%) TCP/IP
17 30 (24.00%) SQL Server
18 27 (21.60%) MCSE
19 24 (19.20%) MS Office
20 23 (18.40%) XenApp
21 22 (17.60%) vSphere
22 21 (16.80%) Windows XP
22 21 (16.80%) Cisco Certification
23 19 (15.20%) HP
23 19 (15.20%) LAN
23 19 (15.20%) WAN

Senior IT Support
Top Related IT Skills by Category

For the 6 months to 1 October 2014, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 51 (40.80%) MS Exchange
2 17 (13.60%) Exchange Server 2007
3 12 (9.60%) Exchange Server 2010
4 10 (8.00%) SharePoint
5 9 (7.20%) Exchange Server 2013
6 7 (5.60%) SharePoint Server
7 4 (3.20%) Exchange Server 2003
8 3 (2.40%) Lync
9 2 (1.60%) SharePoint 2013
9 2 (1.60%) IBM Notes
9 2 (1.60%) IIS
9 2 (1.60%) ArcGIS
10 1 (0.80%) Blackberry Enterprise Server
10 1 (0.80%) WorkSite
Applications
1 41 (32.80%) MS Excel
2 24 (19.20%) MS Office
3 1 (0.80%) MS PowerPoint
Business Applications
1 5 (4.00%) Dynamics NAV
2 4 (3.20%) Dynamics AX
3 3 (2.40%) IntelliMatch
4 2 (1.60%) SAP Business One
4 2 (1.60%) Dynamics CRM
Cloud Services
1 14 (11.20%) Office 365
2 2 (1.60%) Amazon AWS
3 1 (0.80%) Google Apps
Communications & Networking
1 45 (36.00%) SAN
2 44 (35.20%) DHCP
3 43 (34.40%) Firewall
4 38 (30.40%) DNS
5 31 (24.80%) TCP/IP
6 19 (15.20%) LAN
6 19 (15.20%) WAN
7 18 (14.40%) VPN
8 14 (11.20%) NAS
9 12 (9.60%) iSCSI
10 11 (8.80%) Fibre Channel
11 9 (7.20%) NetScaler
12 7 (5.60%) ADSL
13 6 (4.80%) Wireless
14 4 (3.20%) Cisco ASA
14 4 (3.20%) Cisco IOS
14 4 (3.20%) Ethernet
14 4 (3.20%) VoIP
15 3 (2.40%) VLAN
16 2 (1.60%) LDAP
Database & Business Intelligence
1 30 (24.00%) SQL Server
2 10 (8.00%) SQL Server 2008
3 3 (2.40%) MySQL
3 3 (2.40%) SQL Server 2005
3 3 (2.40%) SQL Server 2012
4 2 (1.60%) MS Access
General
1 6 (4.80%) Finance
2 5 (4.00%) Law
2 5 (4.00%) Telecoms
3 4 (3.20%) Manufacturing
3 4 (3.20%) Advertising
4 3 (2.40%) Banking
4 3 (2.40%) Investment Banking
5 1 (0.80%) French Language
Libraries, Frameworks & Software Standards
1 4 (3.20%) .NET
2 3 (2.40%) COM
3 2 (1.60%) LAMP
3 2 (1.60%) CSS
3 2 (1.60%) HTML
4 1 (0.80%) Middleware
4 1 (0.80%) WAP
Miscellaneous
1 10 (8.00%) Analytical Skills
2 9 (7.20%) Blackberry
3 5 (4.00%) EPoS
3 5 (4.00%) Replication
3 5 (4.00%) Computer Science
4 4 (3.20%) iPhone
5 3 (2.40%) Foreign Exchange (FX)
5 3 (2.40%) SWIFT
5 3 (2.40%) Hedge funds
6 2 (1.60%) Open Source
7 1 (0.80%) Management Information System
7 1 (0.80%) Clustering
7 1 (0.80%) Statistics
7 1 (0.80%) iPad
7 1 (0.80%) User Experience
Operating Systems
1 111 (88.80%) Windows
2 48 (38.40%) Windows Server 2008
3 42 (33.60%) Windows Server 2012
4 36 (28.80%) Windows Server 2003
5 32 (25.60%) Windows 7
6 21 (16.80%) Windows XP
7 17 (13.60%) Windows 8
8 9 (7.20%) Mac OS X
9 8 (6.40%) Linux
10 5 (4.00%) Windows Vista
10 5 (4.00%) Windows 2000 Server
10 5 (4.00%) Android
11 2 (1.60%) CentOS
11 2 (1.60%) Windows NT
11 2 (1.60%) Solaris
12 1 (0.80%) Windows Mobile
Processes & Methodologies
1 37 (29.60%) ITIL
2 14 (11.20%) Disaster Recovery
3 11 (8.80%) Change Management
4 8 (6.40%) Service Delivery
5 7 (5.60%) ERP
5 7 (5.60%) Root Cause Analysis
6 6 (4.80%) Project Management
7 5 (4.00%) Configuration Management
7 5 (4.00%) Service Management
7 5 (4.00%) SOA
7 5 (4.00%) Agile Software Development
7 5 (4.00%) Time Management
7 5 (4.00%) Performance Management
8 3 (2.40%) CRM
8 3 (2.40%) Risk Management
8 3 (2.40%) Business Continuity
8 3 (2.40%) Logistics
8 3 (2.40%) Wealth Management
9 2 (1.60%) Mentoring
9 2 (1.60%) Capacity Planning
Programming Languages
1 16 (12.80%) SQL
2 4 (3.20%) VB
2 4 (3.20%) Python
3 3 (2.40%) PowerShell
4 2 (1.60%) Bash Shell
4 2 (1.60%) VB.NET
4 2 (1.60%) T-SQL
4 2 (1.60%) PHP
Qualifications
1 42 (33.60%) Microsoft Certification
2 27 (21.60%) MCSE
3 21 (16.80%) Cisco Certification
4 14 (11.20%) CCNA
5 12 (9.60%) MCITP
6 11 (8.80%) Degree
7 9 (7.20%) CCA
7 9 (7.20%) Citrix Certification
7 9 (7.20%) VMware Certified Professional (VCP)
8 6 (4.80%) NCDA
9 5 (4.00%) MCSA
9 5 (4.00%) MCP
10 3 (2.40%) SC Cleared
10 3 (2.40%) Security Cleared
11 2 (1.60%) MCTS
11 2 (1.60%) HNC
11 2 (1.60%) ITIL Certification
12 1 (0.80%) A+ Certification
12 1 (0.80%) CCNP
12 1 (0.80%) Network+ Certification
Quality Assurance & Compliance
1 2 (1.60%) SLA
1 2 (1.60%) Sarbanes-Oxley
2 1 (0.80%) QA
System Software
1 52 (41.60%) Active Directory
2 41 (32.80%) VMware Infrastructure
3 23 (18.40%) XenApp
4 22 (17.60%) vSphere
5 17 (13.60%) Hyper-V
5 17 (13.60%) VMware ESXi
6 10 (8.00%) XenDesktop
6 10 (8.00%) VMware ESX
7 4 (3.20%) Terminal Server
8 2 (1.60%) GPFS
8 2 (1.60%) Microsoft Virtual Server
8 2 (1.60%) Xen
8 2 (1.60%) Samba
8 2 (1.60%) NFS
8 2 (1.60%) Terminal Services
9 1 (0.80%) Firmware
9 1 (0.80%) Microsoft App-V
Systems Management
1 13 (10.40%) Backup Exec
2 6 (4.80%) WSUS
3 5 (4.00%) SCCM
3 5 (4.00%) McAfee ePO
4 3 (2.40%) SCOM
5 2 (1.60%) Bcfg2
5 2 (1.60%) SCVMM
5 2 (1.60%) Tivoli
5 2 (1.60%) Tivoli Storage Manager
6 1 (0.80%) ARCserve
6 1 (0.80%) NetBackup
6 1 (0.80%) SCOrch
Vendors
1 69 (55.20%) Microsoft
2 67 (53.60%) VMware
3 45 (36.00%) Cisco
4 43 (34.40%) Citrix
5 19 (15.20%) HP
6 17 (13.60%) NetApp
7 12 (9.60%) Apple
7 12 (9.60%) EMC
8 9 (7.20%) IBM
8 9 (7.20%) Siemens
8 9 (7.20%) Juniper
8 9 (7.20%) CheckPoint
8 9 (7.20%) Mitel
9 7 (5.60%) Dell
9 7 (5.60%) Symantec
10 6 (4.80%) WatchGuard
11 5 (4.00%) McAfee
12 4 (3.20%) Spiceworks
12 4 (3.20%) SAP
12 4 (3.20%) Cognos
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