The table below looks at the statistics for the Senior IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Senior IT Support
Rank 848 898 847
Rank change year-on-year
+50 -51
Permanent jobs requiring a Senior IT Support 55 42 34
As % of all permanent IT jobs located in the UK 0.050% 0.035% 0.030%
As % of the Job Titles category 0.052% 0.037% 0.032%
Number of salaries quoted 46 36 30
Average salary £35,750 £34,000 £32,500
Average salary % change year-on-year
+5.14% +4.61%
90% offered a salary of more than £29,250 £28,500 £32,150
10% offered a salary of more than £47,000 £55,000 £40,200
UK excluding London average salary £35,750 £32,500 £32,500
% change year-on-year
+10.00% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104884 114227 107029
As % of all permanent IT jobs located in the UK 94.65% 94.59% 94.74%
Number of salaries quoted 85795 92537 89098
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior IT Support Jobs Demand Trend in the UK

Senior IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support within the UK.

Senior IT Support Salary Trend in the UK

Senior IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior IT Support over the 3 months to 17 April 2015 within the UK.

Senior IT Support Salary Histogram in the UK

Senior IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support within the UK over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +40 49 £35,750 +5.14% 8
London +9 21 £35,750 +5.14% 3
South East 0 9 £36,000 +2.85% 3
West Midlands - 6 £35,500 -
Berkshire +6 5 £36,000 +10.76%
Reading -3 5 £36,000 +10.76%
Stoke-on-Trent - 5 £35,500 -
East of England - 5 £42,500 -
Staffordshire - 5 £35,500 -
North West +6 4 £30,000 -
Hertfordshire - 4 £42,500 -
Stevenage - 4 £42,500 -
Hampshire +5 3 - - 1
Manchester - 3 - -
Surbiton - 3 £32,500 -
City of London +26 2 £31,250 -10.71%
North Yorkshire +22 2 - -
Yorkshire +9 2 - - 1
South West -14 2 £32,500 -4.41% 1
Harrogate - 2 - -
Surrey +9 1 £31,500 -16.00%
Cheshire +5 1 £30,000 -
Bristol +2 1 £32,500 -
Hammersmith -8 1 £25,000 -26.47%
Warwickshire - 1 £26,500 -
Exeter - 1 £32,500 -
Feltham - 1 £47,000 -
Kingston Upon Thames - 1 £31,500 -
Devon - 1 £32,500 -
Warrington - 1 £30,000 -

Senior IT Support
Top 30 Related IT Skills

For the 6 months to 17 April 2015, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title.

1 93 (82.30%) Windows
2 64 (56.64%) VMware
3 59 (52.21%) Microsoft
4 58 (51.33%) MS Excel
5 52 (46.02%) Active Directory
6 50 (44.25%) Windows Server 2008
7 49 (43.36%) Windows 7
8 42 (37.17%) Citrix
9 41 (36.28%) MS Exchange
9 41 (36.28%) Windows Server 2012
10 35 (30.97%) Service Delivery
11 34 (30.09%) Firewall
11 34 (30.09%) SAN
12 33 (29.20%) VMware Infrastructure
13 28 (24.78%) DHCP
14 26 (23.01%) Windows 8
15 25 (22.12%) Microsoft Certification
16 24 (21.24%) MS Office
16 24 (21.24%) Office 365
17 23 (20.35%) ITIL
17 23 (20.35%) DNS
17 23 (20.35%) Apple
18 22 (19.47%) Windows Server 2003
19 21 (18.58%) Cisco
20 20 (17.70%) SQL Server
21 19 (16.81%) MCSE
22 16 (14.16%) MCP
23 15 (13.27%) Degree
23 15 (13.27%) Root Cause Analysis
24 14 (12.39%) Exchange Server 2010

Senior IT Support
Top Related IT Skills by Category

For the 6 months to 17 April 2015, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (36.28%) MS Exchange
2 14 (12.39%) Exchange Server 2010
3 10 (8.85%) SharePoint
4 8 (7.08%) IIS
5 7 (6.19%) Exchange Server 2007
6 6 (5.31%) Exchange Server 2003
7 5 (4.42%) Blackberry Enterprise Server
8 4 (3.54%) ArcGIS
8 4 (3.54%) GroupWise
8 4 (3.54%) Apache
8 4 (3.54%) Lync
9 3 (2.65%) Office Communications Server
9 3 (2.65%) SharePoint 2010
10 2 (1.77%) Exchange Server 2013
11 1 (0.88%) SharePoint 2013
11 1 (0.88%) IBM Notes
Applications
1 58 (51.33%) MS Excel
2 24 (21.24%) MS Office
3 2 (1.77%) Photoshop
3 2 (1.77%) Adobe Illustrator
Business Applications
1 2 (1.77%) Cognos TM1
1 2 (1.77%) Dynamics NAV
Cloud Services
1 24 (21.24%) Office 365
2 3 (2.65%) Amazon AWS
Communications & Networking
1 34 (30.09%) SAN
1 34 (30.09%) Firewall
2 28 (24.78%) DHCP
3 23 (20.35%) DNS
4 11 (9.73%) TCP/IP
5 10 (8.85%) WAN
5 10 (8.85%) Internet
5 10 (8.85%) NAS
6 9 (7.96%) LAN
7 6 (5.31%) Wireless
7 6 (5.31%) iSCSI
8 5 (4.42%) Cisco ASA
8 5 (4.42%) Cisco IOS
8 5 (4.42%) NetScreen
8 5 (4.42%) VoIP
9 4 (3.54%) VLAN
10 3 (2.65%) Wi-Fi
10 3 (2.65%) VPN
11 2 (1.77%) DECT
11 2 (1.77%) Cisco Nexus
Database & Business Intelligence
1 20 (17.70%) SQL Server
2 5 (4.42%) MySQL
3 3 (2.65%) SQL Server 2005
3 3 (2.65%) SQL Server 2008
Development Applications
1 4 (3.54%) Oracle Forms
General
1 5 (4.42%) Legal
2 3 (2.65%) Back Office
2 3 (2.65%) Marketing
3 2 (1.77%) Telecoms
3 2 (1.77%) Finance
3 2 (1.77%) Manufacturing
4 1 (0.88%) Retail
4 1 (0.88%) Billing
4 1 (0.88%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 5 (4.42%) LAMP
2 1 (0.88%) HTML
2 1 (0.88%) Middleware
Miscellaneous
1 9 (7.96%) Analytical Skills
2 8 (7.08%) Blackberry
3 4 (3.54%) GIS
3 4 (3.54%) iPhone
4 3 (2.65%) Management Information System
4 3 (2.65%) Clustering
5 2 (1.77%) CCTV
5 2 (1.77%) Digital Media
5 2 (1.77%) FlexPod
6 1 (0.88%) iPad
Operating Systems
1 93 (82.30%) Windows
2 50 (44.25%) Windows Server 2008
3 49 (43.36%) Windows 7
4 41 (36.28%) Windows Server 2012
5 26 (23.01%) Windows 8
6 22 (19.47%) Windows Server 2003
7 10 (8.85%) Windows XP
7 10 (8.85%) Mac OS X
8 7 (6.19%) Linux
9 5 (4.42%) CentOS
10 4 (3.54%) Red Hat Enterprise Linux
10 4 (3.54%) Windows Vista
10 4 (3.54%) Android
11 2 (1.77%) UNIX
11 2 (1.77%) Mac OS
12 1 (0.88%) Windows NT
12 1 (0.88%) Apple iOS
Processes & Methodologies
1 35 (30.97%) Service Delivery
2 23 (20.35%) ITIL
3 15 (13.27%) Root Cause Analysis
4 9 (7.96%) Line Management
4 9 (7.96%) Problem Management
4 9 (7.96%) Project Management
5 8 (7.08%) Mentoring
6 7 (6.19%) Migration
6 7 (6.19%) Change Management
7 6 (5.31%) Capacity Planning
8 5 (4.42%) Load Balancing
8 5 (4.42%) Disaster Recovery
8 5 (4.42%) Configuration Management
8 5 (4.42%) Validation
8 5 (4.42%) Asset Management
9 4 (3.54%) Service Management
9 4 (3.54%) Data Security
9 4 (3.54%) Software Deployment
9 4 (3.54%) Kalman Filter
10 3 (2.65%) Technical Analysis
Programming Languages
1 12 (10.62%) SQL
2 4 (3.54%) PHP
3 3 (2.65%) C
4 1 (0.88%) C++
Qualifications
1 25 (22.12%) Microsoft Certification
2 19 (16.81%) MCSE
3 16 (14.16%) MCP
4 15 (13.27%) Degree
5 12 (10.62%) MCITP
5 12 (10.62%) MCSA
6 6 (5.31%) Security Cleared
7 5 (4.42%) DV Cleared
7 5 (4.42%) CCNA
7 5 (4.42%) Cisco Certification
8 4 (3.54%) VMware Certified Professional (VCP)
8 4 (3.54%) CCA
8 4 (3.54%) Citrix Certification
9 3 (2.65%) A+ Certification
9 3 (2.65%) ITIL Certification
10 2 (1.77%) MCTS
10 2 (1.77%) HND
10 2 (1.77%) CCNP
10 2 (1.77%) SC Cleared
11 1 (0.88%) CCENT
Quality Assurance & Compliance
1 11 (9.73%) SLA
2 4 (3.54%) 21 CFR Part 11
2 4 (3.54%) GMP
3 1 (0.88%) QA
System Software
1 52 (46.02%) Active Directory
2 33 (29.20%) VMware Infrastructure
3 11 (9.73%) Hyper-V
4 10 (8.85%) XenApp
4 10 (8.85%) XenDesktop
5 8 (7.08%) VMware ESX
6 7 (6.19%) vSphere
7 5 (4.42%) VMware Workstation
8 2 (1.77%) VMware Server
Systems Management
1 11 (9.73%) Backup Exec
2 6 (5.31%) SCCM
2 6 (5.31%) Casper Suite
3 4 (3.54%) Norton AntiVirus
4 1 (0.88%) Symantec Endpoint Protection
4 1 (0.88%) WSUS
Vendors
1 64 (56.64%) VMware
2 59 (52.21%) Microsoft
3 42 (37.17%) Citrix
4 23 (20.35%) Apple
5 21 (18.58%) Cisco
6 13 (11.50%) HP
7 12 (10.62%) Symantec
8 7 (6.19%) NetApp
9 6 (5.31%) Red Hat
10 5 (4.42%) Juniper
10 5 (4.42%) Oracle
11 4 (3.54%) Novell
11 4 (3.54%) McAfee
11 4 (3.54%) ESRI
11 4 (3.54%) SonicWALL
12 3 (2.65%) Adobe
13 2 (1.77%) SAP
13 2 (1.77%) Cognos
13 2 (1.77%) IBM
13 2 (1.77%) CommVault
Leeds, West Yorkshire
Leeds Building Society
Salary: Circa £29,000 plus Bonus and Benefits
Posted: 2 days ago
London
CK Group
Salary: Competitive
Posted: 4 days ago
London
RM Education
Salary: £28000 - £35000 per annum + car/car allowance & bonus
Posted: 5 days ago
Hampshire
Fixed Recruitment
Salary: £23000 - £27000 per annum + Excellent Benefits
Posted: 16 days ago
Frome
Recruitment Genius
Salary: £24000 - £32000 per annum
Posted: 19 days ago
Central London, South East, United Kingdom
Wavex
Salary: Competitive
Posted: 19 days ago