The table below looks at the statistics for the Senior IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Senior IT Support
Rank 825 869 862
Rank change year-on-year
+44 -7
Permanent jobs requiring a Senior IT Support 74 36 16
As % of all permanent IT jobs located in the UK 0.067% 0.033% 0.014%
As % of the Job Titles category 0.070% 0.035% 0.015%
Number of salaries quoted 63 24 14
Average salary £35,000 £32,500 £30,000
Average salary % change year-on-year
+7.69% +8.33%
90% offered a salary of more than £27,500 £28,500 £24,000
10% offered a salary of more than £42,000 £47,800 £40,800
UK excluding London average salary £32,500 £32,250 £30,000
% change year-on-year
+0.77% +7.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
105270 103197 109388
As % of all permanent IT jobs located in the UK 94.69% 94.68% 95.31%
Number of salaries quoted 87760 83673 94207
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,250 £26,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior IT Support Jobs Demand Trend in the UK

Senior IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support within the UK.

Senior IT Support Salary Trend in the UK

Senior IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior IT Support over the 3 months to 22 December 2014 within the UK.

Senior IT Support Salary Histogram in the UK

Senior IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 72 £35,000 +7.69% 4
London +7 30 £40,000 +17.64% 1
South East +7 22 £35,000 +7.69%
City of London +25 11 £42,000 -5.61%
East of England -14 9 £32,500 +1.56%
East Sussex - 8 £38,000 -
Brighton - 8 £38,000 -
Surrey -5 6 £30,000 -14.28%
Hertfordshire - 6 £32,500 -
Welwyn Garden City - 6 £32,500 -
West Midlands -16 5 £27,500 -9.83% 1
Tyne and Wear - 4 £27,500 -
North East - 4 £27,500 -
Berkshire - 4 £35,000 -
Reading - 4 £35,000 -
Epsom - 4 £30,000 -
Cambridge 0 3 £26,000 -18.75%
Cambridgeshire -2 3 £26,000 -18.75%
Newcastle upon Tyne - 3 £27,500 -
Birmingham - 3 £27,500 -
Oxfordshire - 2 £35,000 -
Staffordshire - 2 - -
Oxford - 2 £35,000 -
Hayes - 2 £40,000 -
Buckinghamshire - 2 £33,750 -
Stoke-on-Trent - 2 - -
South West -2 1 £37,500 +31.57% 2
North West -9 1 £24,500 -24.61%
Sunderland - 1 £33,500 -
Reigate - 1 £29,000 -

Senior IT Support
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title.

1 136 (88.89%) Windows
2 88 (57.52%) VMware
3 71 (46.41%) Microsoft
4 70 (45.75%) MS Exchange
5 69 (45.10%) Active Directory
5 69 (45.10%) Windows Server 2008
6 61 (39.87%) Windows Server 2012
7 56 (36.60%) VMware Infrastructure
7 56 (36.60%) Citrix
7 56 (36.60%) DHCP
8 52 (33.99%) MS Excel
9 48 (31.37%) Cisco
9 48 (31.37%) DNS
9 48 (31.37%) Firewall
10 46 (30.07%) SAN
11 45 (29.41%) Windows 7
12 41 (26.80%) ITIL
13 38 (24.84%) Windows Server 2003
14 37 (24.18%) Microsoft Certification
15 31 (20.26%) XenApp
15 31 (20.26%) Windows 8
16 30 (19.61%) SQL Server
17 29 (18.95%) Windows XP
17 29 (18.95%) Service Delivery
18 28 (18.30%) MS Office
19 26 (16.99%) MCSE
20 25 (16.34%) Apple
20 25 (16.34%) vSphere
21 23 (15.03%) Exchange Server 2010
22 22 (14.38%) Exchange Server 2007

Senior IT Support
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 70 (45.75%) MS Exchange
2 23 (15.03%) Exchange Server 2010
3 22 (14.38%) Exchange Server 2007
4 12 (7.84%) Exchange Server 2003
5 7 (4.58%) SharePoint
5 7 (4.58%) Exchange Server 2013
6 6 (3.92%) Lync
7 4 (2.61%) GroupWise
7 4 (2.61%) Blackberry Enterprise Server
8 3 (1.96%) IBM Notes
9 2 (1.31%) SharePoint 2013
10 1 (0.65%) IIS
10 1 (0.65%) SharePoint 2010
Applications
1 52 (33.99%) MS Excel
2 28 (18.30%) MS Office
3 1 (0.65%) MS PowerPoint
Business Applications
1 4 (2.61%) Dynamics NAV
2 2 (1.31%) SAP Business One
3 1 (0.65%) Dynamics CRM
Cloud Services
1 17 (11.11%) Office 365
2 4 (2.61%) Amazon AWS
3 1 (0.65%) Google Apps
Communications & Networking
1 56 (36.60%) DHCP
2 48 (31.37%) DNS
2 48 (31.37%) Firewall
3 46 (30.07%) SAN
4 19 (12.42%) TCP/IP
4 19 (12.42%) WAN
5 15 (9.80%) LAN
6 14 (9.15%) VPN
6 14 (9.15%) iSCSI
7 10 (6.54%) NAS
8 9 (5.88%) VLAN
8 9 (5.88%) Cisco IOS
9 7 (4.58%) Fibre Channel
9 7 (4.58%) NetScaler
10 6 (3.92%) VoIP
11 5 (3.27%) ADSL
12 4 (2.61%) Ethernet
12 4 (2.61%) Wireless
13 3 (1.96%) Cisco ASA
14 2 (1.31%) Cisco Nexus
Database & Business Intelligence
1 30 (19.61%) SQL Server
2 11 (7.19%) SQL Server 2008
3 4 (2.61%) SQL Server 2012
4 3 (1.96%) SQL Server 2005
5 1 (0.65%) MySQL
General
1 9 (5.88%) Finance
2 6 (3.92%) Legal
3 4 (2.61%) Telecoms
4 1 (0.65%) Back Office
4 1 (0.65%) Law
4 1 (0.65%) Billing
4 1 (0.65%) Marketing
Libraries, Frameworks & Software Standards
1 1 (0.65%) HTML
1 1 (0.65%) COM
1 1 (0.65%) Middleware
Miscellaneous
1 10 (6.54%) Blackberry
2 9 (5.88%) Analytical Skills
3 5 (3.27%) EPoS
4 4 (2.61%) Management Information System
5 3 (1.96%) iPhone
6 2 (1.31%) FlexPod
7 1 (0.65%) User Experience
7 1 (0.65%) iPad
7 1 (0.65%) Digital Media
7 1 (0.65%) Clustering
7 1 (0.65%) Computer Science
7 1 (0.65%) Video Conferencing
Operating Systems
1 136 (88.89%) Windows
2 69 (45.10%) Windows Server 2008
3 61 (39.87%) Windows Server 2012
4 45 (29.41%) Windows 7
5 38 (24.84%) Windows Server 2003
6 31 (20.26%) Windows 8
7 29 (18.95%) Windows XP
8 11 (7.19%) Windows Vista
9 8 (5.23%) Mac OS X
10 6 (3.92%) Android
11 5 (3.27%) Linux
11 5 (3.27%) Windows 2000 Server
12 1 (0.65%) CentOS
12 1 (0.65%) Mac OS
12 1 (0.65%) Windows NT
Processes & Methodologies
1 41 (26.80%) ITIL
2 29 (18.95%) Service Delivery
3 18 (11.76%) Root Cause Analysis
4 15 (9.80%) Disaster Recovery
5 10 (6.54%) Change Management
5 10 (6.54%) Service Management
6 8 (5.23%) Problem Management
7 7 (4.58%) Project Management
8 5 (3.27%) SOA
8 5 (3.27%) Time Management
8 5 (3.27%) Performance Management
8 5 (3.27%) Agile Software Development
8 5 (3.27%) Kalman Filter
8 5 (3.27%) Mentoring
9 4 (2.61%) Migration
10 3 (1.96%) ERP
10 3 (1.96%) Technical Analysis
10 3 (1.96%) Data Protection
10 3 (1.96%) Capacity Planning
11 2 (1.31%) Asset Management
Programming Languages
1 12 (7.84%) SQL
2 2 (1.31%) T-SQL
3 1 (0.65%) PowerShell
3 1 (0.65%) C++
Qualifications
1 37 (24.18%) Microsoft Certification
2 26 (16.99%) MCSE
3 19 (12.42%) Cisco Certification
4 14 (9.15%) CCNA
5 12 (7.84%) MCITP
6 11 (7.19%) CCA
6 11 (7.19%) Citrix Certification
7 10 (6.54%) Degree
8 9 (5.88%) MCP
8 9 (5.88%) VMware Certified Professional (VCP)
9 7 (4.58%) MCSA
10 6 (3.92%) NCDA
11 4 (2.61%) ITIL Certification
12 3 (1.96%) CCNP
13 2 (1.31%) MCTS
14 1 (0.65%) ITIL Foundation Certificate
14 1 (0.65%) CCENT
14 1 (0.65%) SC Cleared
14 1 (0.65%) Security Cleared
14 1 (0.65%) CCIE
Quality Assurance & Compliance
1 5 (3.27%) SLA
2 2 (1.31%) ISO/IEC 27001
3 1 (0.65%) QA
3 1 (0.65%) Sarbanes-Oxley
System Software
1 69 (45.10%) Active Directory
2 56 (36.60%) VMware Infrastructure
3 31 (20.26%) XenApp
4 25 (16.34%) vSphere
5 19 (12.42%) XenDesktop
6 15 (9.80%) Hyper-V
7 14 (9.15%) VMware ESXi
8 8 (5.23%) VMware ESX
9 4 (2.61%) Terminal Server
10 2 (1.31%) Terminal Services
10 2 (1.31%) Microsoft Virtual Server
11 1 (0.65%) Firmware
11 1 (0.65%) Microsoft App-V
Systems Management
1 20 (13.07%) Backup Exec
2 8 (5.23%) Norton AntiVirus
3 7 (4.58%) WSUS
4 5 (3.27%) SCCM
4 5 (3.27%) McAfee ePO
5 3 (1.96%) Casper Suite
6 2 (1.31%) SCOM
6 2 (1.31%) Tivoli
6 2 (1.31%) Tivoli Storage Manager
7 1 (0.65%) NetBackup
7 1 (0.65%) SCVMM
7 1 (0.65%) Symantec Endpoint Protection
Vendors
1 88 (57.52%) VMware
2 71 (46.41%) Microsoft
3 56 (36.60%) Citrix
4 48 (31.37%) Cisco
5 25 (16.34%) Apple
6 19 (12.42%) HP
7 16 (10.46%) NetApp
8 15 (9.80%) Symantec
9 12 (7.84%) McAfee
10 9 (5.88%) Mitel
10 9 (5.88%) EMC
11 8 (5.23%) Juniper
11 8 (5.23%) Siemens
11 8 (5.23%) CheckPoint
12 7 (4.58%) SonicWALL
12 7 (4.58%) IBM
13 6 (3.92%) Dell
13 6 (3.92%) WatchGuard
14 5 (3.27%) AppDynamics
15 4 (2.61%) Spiceworks
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