The table below looks at the statistics for the Senior IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Senior IT Support
Rank 832 839 861
Rank change year-on-year
+7 +22
Permanent jobs requiring a Senior IT Support 46 54 24
As % of all permanent IT jobs located in the UK 0.043% 0.053% 0.022%
As % of the Job Titles category 0.046% 0.056% 0.023%
Number of salaries quoted 41 42 20
Average salary £33,750 £34,000 £32,500
Average salary % change year-on-year
-0.73% +4.61%
90% offered a salary of more than £29,000 £28,000 £25,800
10% offered a salary of more than £42,500 £55,000 £32,750
UK excluding London average salary £31,500 £32,500 £32,500
% change year-on-year
-3.07% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
100365 96995 104060
As % of all permanent IT jobs located in the UK 94.79% 94.55% 95.11%
Number of salaries quoted 83553 78307 89163
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior IT Support Jobs Demand Trend in the UK

Senior IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support within the UK.

Senior IT Support Salary Trend in the UK

Senior IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior IT Support over the 3 months to 30 January 2015 within the UK.

Senior IT Support Salary Histogram in the UK

Senior IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -13 44 £33,500 -1.47% 5
London -11 24 £35,000 -6.66% 2
South East -24 11 £31,500 -6.66% 1
Surrey -1 6 £30,000 -14.28%
City of London +6 4 £42,500 -5.55%
East of England -7 3 £26,000 -1.88%
West Midlands -10 3 £27,500 -9.83% 2
Epsom - 3 £30,000 -
Brighton - 2 £38,000 -
Cambridge - 2 £26,000 -
Reading - 2 £33,750 -
Stoke-on-Trent - 2 - - 1
Berkshire - 2 £33,750 -
Cambridgeshire - 2 £26,000 -
Tyne and Wear - 2 £30,500 -
North East - 2 £30,500 -
East Sussex - 2 £38,000 -
Staffordshire - 2 - - 1
Hertfordshire -6 1 £32,500 +22.64%
North West -10 1 £30,000 -7.69%
Birmingham - 1 £27,500 -
Cheshire - 1 £30,000 -
Buckinghamshire - 1 £33,750 -
Sunderland - 1 £33,500 -
Warrington - 1 £30,000 -
Welwyn Garden City - 1 £32,500 -
Reigate - 1 £29,000 -
Newcastle upon Tyne - 1 £27,500 -
Hayes - 1 £40,000 -
Leatherhead - 1 £37,500 -

Senior IT Support
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title.

1 118 (88.72%) Windows
2 73 (54.89%) VMware
3 61 (45.86%) Active Directory
4 59 (44.36%) MS Exchange
4 59 (44.36%) Windows Server 2008
5 54 (40.60%) DHCP
5 54 (40.60%) MS Excel
6 52 (39.10%) Microsoft
6 52 (39.10%) Windows Server 2012
7 47 (35.34%) Citrix
8 46 (34.59%) Windows 7
9 45 (33.83%) SAN
10 43 (32.33%) DNS
11 39 (29.32%) Firewall
12 38 (28.57%) VMware Infrastructure
13 36 (27.07%) ITIL
14 34 (25.56%) Service Delivery
15 31 (23.31%) Windows 8
16 30 (22.56%) Cisco
17 28 (21.05%) Microsoft Certification
18 27 (20.30%) Apple
18 27 (20.30%) Windows XP
18 27 (20.30%) Windows Server 2003
19 23 (17.29%) MS Office
20 21 (15.79%) XenApp
20 21 (15.79%) Exchange Server 2010
21 20 (15.04%) Root Cause Analysis
21 20 (15.04%) MCSE
22 19 (14.29%) SQL Server
22 19 (14.29%) WAN

Senior IT Support
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 59 (44.36%) MS Exchange
2 21 (15.79%) Exchange Server 2010
3 13 (9.77%) Exchange Server 2007
4 10 (7.52%) Exchange Server 2003
5 5 (3.76%) Blackberry Enterprise Server
5 5 (3.76%) SharePoint
6 4 (3.01%) GroupWise
6 4 (3.01%) Lync
7 2 (1.50%) IBM Notes
8 1 (0.75%) SharePoint 2010
8 1 (0.75%) SharePoint 2013
8 1 (0.75%) Exchange Server 2013
8 1 (0.75%) Apache
8 1 (0.75%) IIS
Applications
1 54 (40.60%) MS Excel
2 23 (17.29%) MS Office
3 1 (0.75%) MS PowerPoint
3 1 (0.75%) Adobe Illustrator
3 1 (0.75%) Photoshop
Business Applications
1 3 (2.26%) Dynamics NAV
2 1 (0.75%) SAP Business One
2 1 (0.75%) Cognos TM1
Cloud Services
1 11 (8.27%) Office 365
2 3 (2.26%) Amazon AWS
Communications & Networking
1 54 (40.60%) DHCP
2 45 (33.83%) SAN
3 43 (32.33%) DNS
4 39 (29.32%) Firewall
5 19 (14.29%) WAN
6 15 (11.28%) LAN
7 14 (10.53%) VPN
8 9 (6.77%) TCP/IP
9 8 (6.02%) VLAN
9 8 (6.02%) iSCSI
10 7 (5.26%) Cisco IOS
11 4 (3.01%) VoIP
11 4 (3.01%) Wireless
12 3 (2.26%) Cisco ASA
13 2 (1.50%) ADSL
13 2 (1.50%) DECT
13 2 (1.50%) NAS
13 2 (1.50%) Cisco Nexus
14 1 (0.75%) NetScaler
14 1 (0.75%) Fibre Channel
Database & Business Intelligence
1 19 (14.29%) SQL Server
2 6 (4.51%) SQL Server 2008
3 4 (3.01%) SQL Server 2012
4 3 (2.26%) SQL Server 2005
5 1 (0.75%) MySQL
General
1 8 (6.02%) Finance
2 6 (4.51%) Legal
3 3 (2.26%) Marketing
3 3 (2.26%) Telecoms
4 2 (1.50%) Back Office
5 1 (0.75%) Billing
Libraries, Frameworks & Software Standards
1 1 (0.75%) LAMP
1 1 (0.75%) HTML
Miscellaneous
1 11 (8.27%) Blackberry
2 7 (5.26%) Analytical Skills
3 4 (3.01%) iPhone
4 3 (2.26%) Management Information System
4 3 (2.26%) EPoS
5 2 (1.50%) FlexPod
5 2 (1.50%) Digital Media
6 1 (0.75%) CCTV
6 1 (0.75%) Video Conferencing
6 1 (0.75%) iPad
6 1 (0.75%) Clustering
Operating Systems
1 118 (88.72%) Windows
2 59 (44.36%) Windows Server 2008
3 52 (39.10%) Windows Server 2012
4 46 (34.59%) Windows 7
5 31 (23.31%) Windows 8
6 27 (20.30%) Windows XP
6 27 (20.30%) Windows Server 2003
7 11 (8.27%) Windows Vista
8 10 (7.52%) Mac OS X
9 3 (2.26%) Android
9 3 (2.26%) Linux
10 2 (1.50%) Windows 2000 Server
10 2 (1.50%) CentOS
10 2 (1.50%) Mac OS
11 1 (0.75%) Red Hat Enterprise Linux
11 1 (0.75%) Windows NT
Processes & Methodologies
1 36 (27.07%) ITIL
2 34 (25.56%) Service Delivery
3 20 (15.04%) Root Cause Analysis
4 10 (7.52%) Service Management
5 9 (6.77%) Change Management
6 8 (6.02%) Disaster Recovery
6 8 (6.02%) Problem Management
7 7 (5.26%) Project Management
8 6 (4.51%) Migration
9 5 (3.76%) Performance Management
9 5 (3.76%) Agile Software Development
9 5 (3.76%) Kalman Filter
9 5 (3.76%) Mentoring
9 5 (3.76%) SOA
10 3 (2.26%) Data Protection
10 3 (2.26%) Software Deployment
10 3 (2.26%) Technical Analysis
11 2 (1.50%) PRINCE2
11 2 (1.50%) E-Commerce
11 2 (1.50%) Coaching
Programming Languages
1 10 (7.52%) SQL
2 1 (0.75%) PowerShell
2 1 (0.75%) T-SQL
2 1 (0.75%) C++
2 1 (0.75%) PHP
Qualifications
1 28 (21.05%) Microsoft Certification
2 20 (15.04%) MCSE
3 11 (8.27%) MCITP
4 8 (6.02%) MCSA
4 8 (6.02%) Cisco Certification
4 8 (6.02%) CCNA
5 7 (5.26%) MCP
6 6 (4.51%) Degree
7 5 (3.76%) CCA
7 5 (3.76%) Citrix Certification
8 4 (3.01%) ITIL Certification
9 3 (2.26%) VMware Certified Professional (VCP)
9 3 (2.26%) CCNP
10 2 (1.50%) MCTS
11 1 (0.75%) CCENT
11 1 (0.75%) SC Cleared
11 1 (0.75%) Security Cleared
11 1 (0.75%) NCDA
11 1 (0.75%) HNC
11 1 (0.75%) CCIE
Quality Assurance & Compliance
1 5 (3.76%) SLA
2 2 (1.50%) ISO/IEC 27001
System Software
1 61 (45.86%) Active Directory
2 38 (28.57%) VMware Infrastructure
3 21 (15.79%) XenApp
4 13 (9.77%) vSphere
5 12 (9.02%) XenDesktop
5 12 (9.02%) Hyper-V
6 4 (3.01%) VMware ESXi
7 2 (1.50%) VMware ESX
8 1 (0.75%) VMware Server
8 1 (0.75%) Microsoft Virtual Server
8 1 (0.75%) Microsoft App-V
8 1 (0.75%) Terminal Services
Systems Management
1 16 (12.03%) Backup Exec
2 8 (6.02%) Norton AntiVirus
3 7 (5.26%) WSUS
4 6 (4.51%) Casper Suite
5 5 (3.76%) McAfee ePO
6 3 (2.26%) SCCM
7 2 (1.50%) Tivoli
7 2 (1.50%) Tivoli Storage Manager
8 1 (0.75%) SCOM
8 1 (0.75%) Symantec Endpoint Protection
Vendors
1 73 (54.89%) VMware
2 52 (39.10%) Microsoft
3 47 (35.34%) Citrix
4 30 (22.56%) Cisco
5 27 (20.30%) Apple
6 15 (11.28%) Symantec
7 13 (9.77%) HP
8 12 (9.02%) McAfee
9 8 (6.02%) Juniper
9 8 (6.02%) CheckPoint
9 8 (6.02%) NetApp
10 7 (5.26%) SonicWALL
11 5 (3.76%) AppDynamics
12 4 (3.01%) Dell
12 4 (3.01%) Novell
12 4 (3.01%) WatchGuard
13 3 (2.26%) Mitel
13 3 (2.26%) Cognos
13 3 (2.26%) SAP
13 3 (2.26%) Veritas
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