The table below looks at the statistics for the Senior IT Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Senior IT Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Senior IT Support
Rank 805 874 866
Rank change year-on-year
+69 -8
Permanent jobs requiring a Senior IT Support 88 37 16
As % of all permanent IT jobs located in the UK 0.077% 0.033% 0.015%
As % of the Job Titles category 0.082% 0.035% 0.015%
Number of salaries quoted 72 29 15
Average salary £35,000 £32,000 £30,000
Average salary % change year-on-year
+9.37% +6.66%
90% offered a salary of more than £26,000 £28,400 £28,300
10% offered a salary of more than £40,950 £42,700 £42,000
UK excluding London average salary £32,500 £32,000 £30,000
% change year-on-year
+1.56% +6.66%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107809 104785 105042
As % of all permanent IT jobs located in the UK 94.62% 94.70% 95.27%
Number of salaries quoted 89260 86303 89863
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Senior IT Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Senior IT Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior IT Support Jobs Demand Trend in the UK

Senior IT Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support within the UK.

Senior IT Support Salary Trend in the UK

Senior IT Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Senior IT Support over the 3 months to 21 November 2014 within the UK.

Senior IT Support Salary Histogram in the UK

Senior IT Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Senior IT Support within the UK over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +33 85 £35,000 +9.37% 5
London +7 30 £40,000 +23.07%
South East +5 29 £35,000 +7.69% 3
City of London +37 11 £41,000 +6.49%
East Sussex - 10 £38,000 -
Brighton - 10 £38,000 -
Berkshire +22 9 £35,000 -22.22% 1
East of England -18 9 £32,500 +1.56%
South West -11 6 £25,500 -10.52%
Welwyn Garden City - 6 £32,500 -
Hertfordshire - 6 £32,500 -
Surrey +14 5 £30,000 -7.69%
West Midlands +5 5 £27,500 -9.83% 1
Somerset - 5 £25,500 -
Frome - 5 £25,500 -
Reading +7 4 £35,000 -22.22% 1
Epsom - 4 £30,000 -
Tyne and Wear - 4 £27,500 -
North East - 4 £27,500 -
Cambridgeshire -3 3 £26,000 -18.75%
Cambridge -3 3 £26,000 -18.75%
Birmingham - 3 £27,500 -
Newcastle upon Tyne - 3 £27,500 -
Oxford - 2 £35,000 -
Stoke-on-Trent - 2 - - 1
Hayes - 2 £40,000 -
Bracknell - 2 - -
Cheshire - 2 £24,500 -
Staffordshire - 2 - - 1
Oxfordshire - 2 £35,000 -

Senior IT Support
Top 30 Related IT Skills

For the 6 months to 21 November 2014, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title.

1 138 (89.61%) Windows
2 91 (59.09%) VMware
3 73 (47.40%) Microsoft
4 72 (46.75%) Windows Server 2008
5 67 (43.51%) Active Directory
6 66 (42.86%) MS Exchange
7 60 (38.96%) Windows Server 2012
8 58 (37.66%) VMware Infrastructure
8 58 (37.66%) DHCP
9 57 (37.01%) Citrix
10 53 (34.42%) MS Excel
11 52 (33.77%) Cisco
11 52 (33.77%) Firewall
12 50 (32.47%) DNS
12 50 (32.47%) SAN
13 42 (27.27%) ITIL
14 41 (26.62%) Microsoft Certification
15 40 (25.97%) Windows 7
16 38 (24.68%) Windows Server 2003
17 34 (22.08%) SQL Server
18 32 (20.78%) XenApp
19 31 (20.13%) Windows 8
20 30 (19.48%) Windows XP
21 29 (18.83%) MCSE
22 28 (18.18%) Service Delivery
22 28 (18.18%) vSphere
23 26 (16.88%) Apple
24 24 (15.58%) MS Office
25 23 (14.94%) TCP/IP
25 23 (14.94%) HP

Senior IT Support
Top Related IT Skills by Category

For the 6 months to 21 November 2014, IT jobs within the UK that cited Senior IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Senior IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 66 (42.86%) MS Exchange
2 23 (14.94%) Exchange Server 2007
3 18 (11.69%) Exchange Server 2010
4 13 (8.44%) Exchange Server 2003
5 8 (5.19%) SharePoint
5 8 (5.19%) Exchange Server 2013
6 7 (4.55%) Lync
7 4 (2.60%) GroupWise
7 4 (2.60%) IBM Notes
8 3 (1.95%) Blackberry Enterprise Server
8 3 (1.95%) SharePoint 2013
9 2 (1.30%) IIS
10 1 (0.65%) SharePoint 2010
Applications
1 53 (34.42%) MS Excel
2 24 (15.58%) MS Office
3 1 (0.65%) MS PowerPoint
Business Applications
1 4 (2.60%) Dynamics NAV
2 2 (1.30%) SAP Business One
3 1 (0.65%) Dynamics CRM
3 1 (0.65%) Dynamics AX
Cloud Services
1 15 (9.74%) Office 365
2 4 (2.60%) Amazon AWS
3 1 (0.65%) Google Apps
Communications & Networking
1 58 (37.66%) DHCP
2 52 (33.77%) Firewall
3 50 (32.47%) DNS
3 50 (32.47%) SAN
4 23 (14.94%) TCP/IP
5 18 (11.69%) WAN
6 17 (11.04%) LAN
7 16 (10.39%) iSCSI
8 14 (9.09%) VPN
9 13 (8.44%) NAS
10 9 (5.84%) Fibre Channel
10 9 (5.84%) NetScaler
10 9 (5.84%) VLAN
10 9 (5.84%) Cisco IOS
11 7 (4.55%) VoIP
12 6 (3.90%) ADSL
13 4 (2.60%) Ethernet
13 4 (2.60%) Cisco ASA
14 3 (1.95%) Wireless
15 1 (0.65%) IPsec
Database & Business Intelligence
1 34 (22.08%) SQL Server
2 11 (7.14%) SQL Server 2008
3 4 (2.60%) SQL Server 2012
4 3 (1.95%) SQL Server 2005
5 1 (0.65%) MySQL
General
1 10 (6.49%) Finance
2 5 (3.25%) Legal
2 5 (3.25%) Telecoms
3 1 (0.65%) Advertising
3 1 (0.65%) Law
Libraries, Frameworks & Software Standards
1 2 (1.30%) COM
2 1 (0.65%) WAP
2 1 (0.65%) Middleware
2 1 (0.65%) HTML
2 1 (0.65%) .NET
Miscellaneous
1 11 (7.14%) Analytical Skills
2 9 (5.84%) Blackberry
3 5 (3.25%) EPoS
4 4 (2.60%) iPhone
4 4 (2.60%) Management Information System
5 2 (1.30%) Computer Science
6 1 (0.65%) Video Conferencing
6 1 (0.65%) Clustering
6 1 (0.65%) iPad
6 1 (0.65%) User Experience
Operating Systems
1 138 (89.61%) Windows
2 72 (46.75%) Windows Server 2008
3 60 (38.96%) Windows Server 2012
4 40 (25.97%) Windows 7
5 38 (24.68%) Windows Server 2003
6 31 (20.13%) Windows 8
7 30 (19.48%) Windows XP
8 11 (7.14%) Windows Vista
9 7 (4.55%) Mac OS X
10 6 (3.90%) Linux
10 6 (3.90%) Android
11 5 (3.25%) Windows 2000 Server
12 2 (1.30%) CentOS
12 2 (1.30%) Windows NT
13 1 (0.65%) Windows Mobile
Processes & Methodologies
1 42 (27.27%) ITIL
2 28 (18.18%) Service Delivery
3 16 (10.39%) Root Cause Analysis
4 15 (9.74%) Disaster Recovery
5 11 (7.14%) Change Management
6 10 (6.49%) Service Management
7 8 (5.19%) Problem Management
8 6 (3.90%) Project Management
9 5 (3.25%) ERP
9 5 (3.25%) SOA
9 5 (3.25%) Agile Software Development
9 5 (3.25%) Time Management
9 5 (3.25%) Performance Management
9 5 (3.25%) Kalman Filter
9 5 (3.25%) Mentoring
10 3 (1.95%) Data Protection
10 3 (1.95%) Technical Analysis
10 3 (1.95%) Migration
11 2 (1.30%) Business Continuity
11 2 (1.30%) Capacity Planning
Programming Languages
1 12 (7.79%) SQL
2 2 (1.30%) T-SQL
3 1 (0.65%) PowerShell
3 1 (0.65%) C++
Qualifications
1 41 (26.62%) Microsoft Certification
2 29 (18.83%) MCSE
3 22 (14.29%) Cisco Certification
4 16 (10.39%) CCNA
5 13 (8.44%) CCA
5 13 (8.44%) Citrix Certification
5 13 (8.44%) MCITP
6 11 (7.14%) Degree
7 10 (6.49%) VMware Certified Professional (VCP)
8 6 (3.90%) NCDA
8 6 (3.90%) MCSA
8 6 (3.90%) MCP
9 5 (3.25%) ITIL Certification
10 3 (1.95%) SC Cleared
10 3 (1.95%) Security Cleared
11 2 (1.30%) HNC
11 2 (1.30%) CCNP
12 1 (0.65%) ITIL Foundation Certificate
12 1 (0.65%) MCTS
Quality Assurance & Compliance
1 5 (3.25%) SLA
2 2 (1.30%) Sarbanes-Oxley
2 2 (1.30%) ISO/IEC 27001
3 1 (0.65%) QA
System Software
1 67 (43.51%) Active Directory
2 58 (37.66%) VMware Infrastructure
3 32 (20.78%) XenApp
4 28 (18.18%) vSphere
5 21 (13.64%) XenDesktop
6 19 (12.34%) Hyper-V
7 17 (11.04%) VMware ESXi
8 10 (6.49%) VMware ESX
9 4 (2.60%) Terminal Server
10 2 (1.30%) Terminal Services
10 2 (1.30%) Microsoft Virtual Server
11 1 (0.65%) Firmware
11 1 (0.65%) Microsoft App-V
Systems Management
1 22 (14.29%) Backup Exec
2 8 (5.19%) Norton AntiVirus
3 6 (3.90%) WSUS
3 6 (3.90%) SCCM
4 5 (3.25%) McAfee ePO
5 3 (1.95%) SCOM
6 2 (1.30%) SCVMM
6 2 (1.30%) Tivoli
6 2 (1.30%) Tivoli Storage Manager
7 1 (0.65%) NetBackup
7 1 (0.65%) SCOrch
Vendors
1 91 (59.09%) VMware
2 73 (47.40%) Microsoft
3 57 (37.01%) Citrix
4 52 (33.77%) Cisco
5 26 (16.88%) Apple
6 23 (14.94%) HP
7 16 (10.39%) NetApp
8 14 (9.09%) Symantec
9 12 (7.79%) McAfee
9 12 (7.79%) EMC
10 10 (6.49%) Siemens
11 9 (5.84%) Juniper
11 9 (5.84%) IBM
11 9 (5.84%) Mitel
11 9 (5.84%) CheckPoint
12 7 (4.55%) WatchGuard
12 7 (4.55%) SonicWALL
12 7 (4.55%) Dell
13 5 (3.25%) SAP
13 5 (3.25%) AppDynamics
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Posted: 3 days ago
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Salary: £28000.00 - £35000.00 per annum + Benefits
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