Senior Service Manager Jobs in England

Senior Service Manager
UK > England

The median Senior Service Manager salary in England is £41,774 per year according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 678 869 1068
Rank change year-on-year +191 +199 -219
Permanent jobs requiring a Senior Service Manager 162 51 78
As % of all permanent jobs advertised in England 0.19% 0.057% 0.058%
As % of the Job Titles category 0.20% 0.062% 0.060%
Number of salaries quoted 51 25 60
10th Percentile £40,000 £44,955 £52,111
25th Percentile £40,988 £51,250 £60,938
Median annual salary (50th Percentile) £41,774 £52,500 £72,500
Median % change year-on-year -20.43% -27.59% -
75th Percentile £72,500 £85,000 £86,250
90th Percentile £73,410 £110,000 £95,000
UK median annual salary £41,774 £56,250 £72,500
% change year-on-year -25.74% -22.41% -

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 81,017 81,732 129,546
% of permanent jobs with a recognized job title 94.50% 91.52% 96.08%
Number of salaries quoted 60,430 51,948 75,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,250 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,800 £60,000
Median % change year-on-year -12.01% +1.33% +9.09%
75th Percentile £71,500 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Senior Service Manager
Job Vacancy Trend in England

Job postings that featured Senior Service Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Senior Service Manager in England

Senior Service Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Senior Service Manager in England.

Salary trend for Senior Service Manager in England

Senior Service Manager
Salary Histogram in England

Salary distribution for jobs citing Senior Service Manager in England over the 6 months to 14 May 2024.

Salary histogram for Senior Service Manager in England

Senior Service Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior Service Manager within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +197 102 £68,338 -21.90% 6
North of England +50 25 £41,774 -12.52% 2
South West -9 17 £70,000 +33.33%
Yorkshire +92 11 £41,774 -12.52%
North West +12 10 £41,774 -35.73% 1
South East +10 6 £62,500 +19.05% 1
Midlands +6 4 £90,000 +71.43%
North East - 4 £41,774 - 1
West Midlands - 4 £90,000 -
East of England +5 3 £75,000 +42.86% 1
Senior Service Manager
UK

Senior Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2024, Senior Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Senior Service Manager in the job title.

1 135 (83.33%) Mentoring
2 122 (75.31%) Service Delivery
3 121 (74.69%) Social Skills
4 119 (73.46%) Finance
5 115 (70.99%) ServiceNow
6 111 (68.52%) Microsoft
7 110 (67.90%) Inclusion and Diversity
8 104 (64.20%) Contract Negotiation
9 100 (61.73%) SLA
10 98 (60.49%) Performance Management
11 95 (58.64%) SaaS
11 95 (58.64%) Dell
11 95 (58.64%) Law
12 36 (22.22%) Service Management
13 29 (17.90%) ITIL
14 25 (15.43%) Stakeholder Management
15 24 (14.81%) Problem-Solving
16 23 (14.20%) Retail
17 22 (13.58%) Coaching
18 21 (12.96%) Presentation Skills
19 20 (12.35%) Influencing Skills
19 20 (12.35%) Degree
20 19 (11.73%) ITSM
21 15 (9.26%) Stakeholder Engagement
21 15 (9.26%) Business Strategy
21 15 (9.26%) Collaborative Culture
22 12 (7.41%) Community of Practice
22 12 (7.41%) Agile
22 12 (7.41%) Windows
23 11 (6.79%) Analytical Skills

Senior Service Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.70%) Microsoft Exchange
2 1 (0.62%) Confluence
2 1 (0.62%) Exchange Server 2010
2 1 (0.62%) SharePoint
Applications
1 1 (0.62%) Microsoft Office
Business Applications
1 6 (3.70%) Dynamics CRM
Cloud Services
1 95 (58.64%) SaaS
2 7 (4.32%) Microsoft 365
3 6 (3.70%) Power Platform
4 4 (2.47%) Azure
5 3 (1.85%) AWS
5 3 (1.85%) Cloud Computing
Communications & Networking
1 4 (2.47%) LAN
1 4 (2.47%) WAN
2 1 (0.62%) DHCP
2 1 (0.62%) DNS
2 1 (0.62%) Firewall
2 1 (0.62%) MPLS
2 1 (0.62%) Remote Desktop
2 1 (0.62%) VLAN
2 1 (0.62%) VPN
2 1 (0.62%) Wi-Fi
Database & Business Intelligence
1 6 (3.70%) Power BI
1 6 (3.70%) SAP HANA
1 6 (3.70%) SQL Server
2 5 (3.09%) RDBMS
2 5 (3.09%) Relational Database
3 1 (0.62%) Big Data
Development Applications
1 1 (0.62%) JIRA
General
1 121 (74.69%) Social Skills
2 119 (73.46%) Finance
3 110 (67.90%) Inclusion and Diversity
4 95 (58.64%) Law
5 23 (14.20%) Retail
6 21 (12.96%) Presentation Skills
7 20 (12.35%) Influencing Skills
8 11 (6.79%) Analytical Skills
9 10 (6.17%) Banking
10 8 (4.94%) Documentation Skills
11 6 (3.70%) Pharmaceutical
12 5 (3.09%) Fire and Rescue
Miscellaneous
1 9 (5.56%) Data Structures
1 9 (5.56%) Virtual Team
2 6 (3.70%) Self-Motivation
3 5 (3.09%) CMDB
3 5 (3.09%) Enterprise Software
4 3 (1.85%) NHS
4 3 (1.85%) PKI
5 1 (0.62%) Product Ownership
Operating Systems
1 12 (7.41%) Windows
2 4 (2.47%) Windows Server
3 1 (0.62%) Windows Server 2012
Processes & Methodologies
1 135 (83.33%) Mentoring
2 122 (75.31%) Service Delivery
3 104 (64.20%) Contract Negotiation
4 98 (60.49%) Performance Management
5 36 (22.22%) Service Management
6 29 (17.90%) ITIL
7 25 (15.43%) Stakeholder Management
8 24 (14.81%) Problem-Solving
9 22 (13.58%) Coaching
10 19 (11.73%) ITSM
11 15 (9.26%) Business Strategy
11 15 (9.26%) Collaborative Culture
11 15 (9.26%) Stakeholder Engagement
12 12 (7.41%) Agile
12 12 (7.41%) Community of Practice
13 10 (6.17%) Customer Experience
13 10 (6.17%) Line Management
14 9 (5.56%) Cybersecurity
14 9 (5.56%) Data Science
14 9 (5.56%) Information Governance
Qualifications
1 20 (12.35%) Degree
2 3 (1.85%) DBS Check
2 3 (1.85%) ITIL Certification
Quality Assurance & Compliance
1 100 (61.73%) SLA
2 9 (5.56%) GDPR
3 3 (1.85%) Cyber Essentials
System Software
1 7 (4.32%) IAG
2 6 (3.70%) Active Directory
3 1 (0.62%) Hyper-V
3 1 (0.62%) VMware ESXi
3 1 (0.62%) VMware Infrastructure
Systems Management
1 1 (0.62%) WSUS
Vendors
1 115 (70.99%) ServiceNow
2 111 (68.52%) Microsoft
3 95 (58.64%) Dell
4 9 (5.56%) Salesforce
5 6 (3.70%) SAP
6 3 (1.85%) Apple
7 1 (0.62%) Cisco
7 1 (0.62%) Duck Creek
7 1 (0.62%) Guidewire
7 1 (0.62%) Pega
7 1 (0.62%) Ruckus Wireless
7 1 (0.62%) VMware