Customer Service Jobs in Farnborough

Customer Service
Hampshire > Farnborough

The following table provides summary statistics for permanent job vacancies advertised in Farnborough with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 13 41 103
Rank change year-on-year +28 +62 -25
Permanent jobs citing Customer Service 33 10 16
As % of all permanent jobs advertised in Farnborough 16.02% 3.61% 2.29%
As % of the Processes & Methodologies category 16.50% 3.95% 2.41%
Number of salaries quoted 25 10 11
10th Percentile £23,650 £26,250 £31,250
25th Percentile £26,000 £27,000 £35,000
Median annual salary (50th Percentile) £30,000 £31,500 £52,500
Median % change year-on-year -4.76% -40.00% -12.50%
75th Percentile £57,500 £35,438 £53,750
90th Percentile £72,750 £41,400 -
Hampshire median annual salary £29,000 £30,000 £35,000
% change year-on-year -3.33% -14.29% -

All Process and Methodology Skills
Farnborough

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Farnborough with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 200 253 663
As % of all permanent jobs advertised in Farnborough 97.09% 91.34% 94.71%
Number of salaries quoted 176 197 221
10th Percentile £30,500 £29,700 £32,500
25th Percentile £44,313 £41,250 £38,750
Median annual salary (50th Percentile) £58,750 £65,000 £55,000
Median % change year-on-year -9.62% +18.18% +14.58%
75th Percentile £72,500 £82,500 £75,000
90th Percentile £77,500 £90,500 -
Hampshire median annual salary £50,000 £55,000 £52,500
% change year-on-year -9.09% +4.76% +6.06%

Customer Service
Job Vacancy Trend in Farnborough

Job postings citing Customer Service as a proportion of all IT jobs advertised in Farnborough.

Job vacancy trend for Customer Service in Farnborough

Customer Service
Salary Trend in Farnborough

3-month moving average salary quoted in jobs citing Customer Service in Farnborough.

Salary trend for Customer Service in Farnborough

Customer Service
Salary Histogram in Farnborough

Salary distribution for jobs citing Customer Service in Farnborough over the 6 months to 20 May 2024.

Salary histogram for Customer Service in Farnborough

Customer Service
Co-occurring Skills and Capabilities in Farnborough by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.03%) Confluence
Applications
1 13 (39.39%) Microsoft Office
Business Applications
1 2 (6.06%) SAP S/4HANA
Cloud Services
1 10 (30.30%) Azure
2 5 (15.15%) SaaS
Communications & Networking
1 13 (39.39%) Firewall
2 10 (30.30%) VPN
Development Applications
1 1 (3.03%) JIRA
General
1 25 (75.76%) Social Skills
2 10 (30.30%) Telecoms
3 8 (24.24%) Marketing
4 5 (15.15%) Inclusion and Diversity
5 3 (9.09%) Analytical Skills
5 3 (9.09%) Law
6 2 (6.06%) Legal
Job Titles
1 13 (39.39%) IT Support
2 10 (30.30%) IT Engineer
2 10 (30.30%) IT Support Engineer
2 10 (30.30%) Support Engineer
3 6 (18.18%) Head of Customer Experience
4 4 (12.12%) IT Sales Executive
4 4 (12.12%) Sales Executive
4 4 (12.12%) Sales Representative
4 4 (12.12%) Sales Support
5 3 (9.09%) Data Centre Engineer
6 2 (6.06%) Administrator
6 2 (6.06%) Analyst
6 2 (6.06%) Applications Support
6 2 (6.06%) Applications Support Analyst
6 2 (6.06%) IT Administrator
6 2 (6.06%) IT Systems Administrator
6 2 (6.06%) Support Analyst
6 2 (6.06%) Systems Administrator
7 1 (3.03%) 1st Line Support
7 1 (3.03%) 2nd Line Support
Miscellaneous
1 8 (24.24%) Security Operations Centre
1 8 (24.24%) Social Media
2 3 (9.09%) Data Centre
2 3 (9.09%) Self-Motivation
Operating Systems
1 11 (33.33%) Windows
Processes & Methodologies
1 16 (48.48%) Customer Experience
2 10 (30.30%) B2B
2 10 (30.30%) Fault Analysis
3 8 (24.24%) Cybersecurity
3 8 (24.24%) Incident Response
3 8 (24.24%) Problem-Solving
3 8 (24.24%) Security Operations
3 8 (24.24%) SIEM
3 8 (24.24%) SOAR
4 5 (15.15%) Coaching
4 5 (15.15%) Mentoring
5 3 (9.09%) Case Management
5 3 (9.09%) ITIL
6 2 (6.06%) Agile
6 2 (6.06%) Agile Project Management
6 2 (6.06%) Data Mapping
6 2 (6.06%) ERP
6 2 (6.06%) Practice Management
6 2 (6.06%) PRINCE2
6 2 (6.06%) Project Management
Programming Languages
1 3 (9.09%) SQL
Qualifications
1 3 (9.09%) BPSS Clearance
1 3 (9.09%) SC Cleared
1 3 (9.09%) Security Cleared
Quality Assurance & Compliance
1 3 (9.09%) ISO 9001
1 3 (9.09%) ISO/IEC 20000
1 3 (9.09%) ISO/IEC 27001
System Software
1 1 (3.03%) Active Directory
Vendors
1 13 (39.39%) Microsoft
2 2 (6.06%) SAP
3 1 (3.03%) Salesforce