The table below looks at the statistics for the IT Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 90 89 80
Rank change year-on-year
-1 -9
Permanent jobs requiring an IT Support 10 10 2
As % of all permanent IT jobs located in Glasgow 0.76% 0.90% 0.22%
As % of the Job Titles category 0.78% 0.96% 0.23%
Number of salaries quoted 2 8 2
Average salary £39,250 £31,000 £28,750
Average salary % change year-on-year
+26.61% +7.82%
90% offered a salary of more than £30,650 £21,500 £23,750
10% offered a salary of more than £47,850 £36,500 £33,750
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1279 1045 867
As % of all permanent IT jobs located in Glasgow 96.60% 94.57% 93.63%
Number of salaries quoted 748 690 570
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,750 £29,000 £27,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Glasgow

IT Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Glasgow region.

IT Support Salary Trend in Glasgow

IT Support
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing IT Support across the Glasgow region over the 3 months to 19 September 2014.

IT Support Salary Histogram in Glasgow

IT Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 19 September 2014, IT jobs across the Glasgow region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 12 (80.00%) Windows
2 10 (66.67%) MS Excel
3 9 (60.00%) MS Exchange
3 9 (60.00%) Microsoft
3 9 (60.00%) Windows Server 2008
4 7 (46.67%) Active Directory
4 7 (46.67%) Microsoft Certification
5 6 (40.00%) MCITP
5 6 (40.00%) Exchange Server 2007
5 6 (40.00%) Windows Server 2012
6 5 (33.33%) Hyper-V
6 5 (33.33%) Windows Server 2003
6 5 (33.33%) SAN
6 5 (33.33%) Windows 7
7 4 (26.67%) MCSE
7 4 (26.67%) MCSA
7 4 (26.67%) VMware Infrastructure
7 4 (26.67%) Exchange Server 2010
7 4 (26.67%) MCTS
7 4 (26.67%) VMware
8 3 (20.00%) MS Office
8 3 (20.00%) Analytical Skills
9 2 (13.33%) ITIL
9 2 (13.33%) UNIX
9 2 (13.33%) SQL
9 2 (13.33%) DHCP
9 2 (13.33%) DNS
9 2 (13.33%) IBM Notes
9 2 (13.33%) Citrix
9 2 (13.33%) Lotus

IT Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 19 September 2014, IT jobs across the Glasgow region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (60.00%) MS Exchange
2 6 (40.00%) Exchange Server 2007
3 4 (26.67%) Exchange Server 2010
4 2 (13.33%) IBM Notes
5 1 (6.67%) Lync
Applications
1 10 (66.67%) MS Excel
2 3 (20.00%) MS Office
Business Applications
1 1 (6.67%) Dynamics GP
Communications & Networking
1 5 (33.33%) SAN
2 2 (13.33%) DHCP
2 2 (13.33%) DNS
3 1 (6.67%) Firewall
3 1 (6.67%) PBX
General
1 1 (6.67%) Telecoms
1 1 (6.67%) Finance
1 1 (6.67%) Marketing
Miscellaneous
1 3 (20.00%) Analytical Skills
2 1 (6.67%) Credit Derivative
2 1 (6.67%) Derivative
2 1 (6.67%) Reference Data
Operating Systems
1 12 (80.00%) Windows
2 9 (60.00%) Windows Server 2008
3 6 (40.00%) Windows Server 2012
4 5 (33.33%) Windows 7
4 5 (33.33%) Windows Server 2003
5 2 (13.33%) UNIX
6 1 (6.67%) Solaris
6 1 (6.67%) Linux
6 1 (6.67%) Windows XP
Processes & Methodologies
1 2 (13.33%) ITIL
1 2 (13.33%) Capacity Planning
2 1 (6.67%) Performance Tuning
2 1 (6.67%) ERP
2 1 (6.67%) Data Modelling
2 1 (6.67%) Email Marketing
2 1 (6.67%) Data Protection
Programming Languages
1 2 (13.33%) SQL
2 1 (6.67%) Shell Script
2 1 (6.67%) C#
2 1 (6.67%) C++
2 1 (6.67%) Java
Qualifications
1 7 (46.67%) Microsoft Certification
2 6 (40.00%) MCITP
3 4 (26.67%) MCTS
3 4 (26.67%) MCSE
3 4 (26.67%) MCSA
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 7 (46.67%) Active Directory
2 5 (33.33%) Hyper-V
3 4 (26.67%) VMware Infrastructure
4 2 (13.33%) XenApp
Systems Management
1 2 (13.33%) SCCM
1 2 (13.33%) SCOM
1 2 (13.33%) SCVMM
2 1 (6.67%) SCOrch
Vendors
1 9 (60.00%) Microsoft
2 4 (26.67%) VMware
3 2 (13.33%) Lotus
3 2 (13.33%) Citrix
4 1 (6.67%) Avaya
4 1 (6.67%) CommVault
4 1 (6.67%) NetApp
4 1 (6.67%) Sage
4 1 (6.67%) Symantec
4 1 (6.67%) EMC
4 1 (6.67%) Sybase