The table below looks at the statistics for the IT Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
IT Support
Rank 97 101 94
Rank change year-on-year
+4 -7
Permanent jobs requiring an IT Support 8 13 7
As % of all permanent IT jobs located in Glasgow 0.62% 0.93% 0.61%
As % of the Job Titles category 0.66% 0.96% 0.65%
Number of salaries quoted 5 2 5
Average salary £21,500 £39,250 £32,000
Average salary % change year-on-year
-45.22% +22.65%
90% offered a salary of more than £17,600 £30,650 £24,900
10% offered a salary of more than £23,200 £47,850 £37,000
UK excluding London average salary £24,500 £25,000 £23,980
% change year-on-year
-2.00% +4.25%
IT Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1212 1350 1085
As % of all permanent IT jobs located in Glasgow 93.88% 96.29% 95.09%
Number of salaries quoted 776 809 746
Average salary £42,500 £40,000 £41,500
Average salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £31,000 £27,000 £29,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Glasgow

IT Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Glasgow region.

IT Support Salary Trend in Glasgow

IT Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 2 September 2015, IT jobs across the Glasgow region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 18 (78.26%) Microsoft
2 14 (60.87%) Windows
3 11 (47.83%) MS Excel
4 8 (34.78%) Windows 7
5 7 (30.43%) Hyper-V
5 7 (30.43%) MS Office
5 7 (30.43%) A+ Certification
6 6 (26.09%) Citrix
7 5 (21.74%) Active Directory
7 5 (21.74%) Windows XP
7 5 (21.74%) NetApp
7 5 (21.74%) Windows Server 2003
7 5 (21.74%) VMware
7 5 (21.74%) Windows Server 2008
8 4 (17.39%) Degree
8 4 (17.39%) SLA
8 4 (17.39%) SQL
8 4 (17.39%) MCP
8 4 (17.39%) NVQ Level 3
9 3 (13.04%) Windows 8
9 3 (13.04%) SQL Server
9 3 (13.04%) MS Exchange
9 3 (13.04%) Network+ Certification
10 2 (8.70%) Content Management
10 2 (8.70%) MS PowerPoint
10 2 (8.70%) WorkSite
10 2 (8.70%) ADSL
10 2 (8.70%) Broadband
10 2 (8.70%) DHCP
10 2 (8.70%) VPN

IT Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 2 September 2015, IT jobs across the Glasgow region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) MS Exchange
2 2 (8.70%) SharePoint
2 2 (8.70%) WorkSite
3 1 (4.35%) Exchange Server 2007
3 1 (4.35%) Lync
3 1 (4.35%) SharePoint 2013
3 1 (4.35%) Blackberry Enterprise Server
Applications
1 11 (47.83%) MS Excel
2 7 (30.43%) MS Office
3 2 (8.70%) MS PowerPoint
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 2 (8.70%) ADSL
1 2 (8.70%) Broadband
1 2 (8.70%) DHCP
1 2 (8.70%) VPN
1 2 (8.70%) DNS
1 2 (8.70%) 3G
Database & Business Intelligence
1 3 (13.04%) SQL Server
2 1 (4.35%) Crystal Reports
General
1 1 (4.35%) Telecoms
Miscellaneous
1 1 (4.35%) Blackberry
1 1 (4.35%) Visualisation
Operating Systems
1 14 (60.87%) Windows
2 8 (34.78%) Windows 7
3 5 (21.74%) Windows Server 2003
3 5 (21.74%) Windows Server 2008
3 5 (21.74%) Windows XP
4 3 (13.04%) Windows 8
5 2 (8.70%) Windows Server 2012
6 1 (4.35%) Mac OS X
6 1 (4.35%) Linux
Processes & Methodologies
1 2 (8.70%) ITIL
1 2 (8.70%) CRM
1 2 (8.70%) ERP
1 2 (8.70%) Content Management
2 1 (4.35%) Data Security
Programming Languages
1 4 (17.39%) SQL
2 1 (4.35%) T-SQL
Qualifications
1 7 (30.43%) A+ Certification
2 4 (17.39%) Degree
2 4 (17.39%) NVQ Level 3
2 4 (17.39%) MCP
3 3 (13.04%) Network+ Certification
4 1 (4.35%) HNC
4 1 (4.35%) HND
4 1 (4.35%) Microsoft Certification
4 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 4 (17.39%) SLA
System Software
1 7 (30.43%) Hyper-V
2 5 (21.74%) Active Directory
3 1 (4.35%) XenApp
Systems Management
1 1 (4.35%) Business Desktop Deployment
1 1 (4.35%) SCCM
1 1 (4.35%) SCOM
1 1 (4.35%) McAfee ePO
Vendors
1 18 (78.26%) Microsoft
2 6 (26.09%) Citrix
3 5 (21.74%) NetApp
3 5 (21.74%) VMware
4 1 (4.35%) Google
4 1 (4.35%) Oracle
4 1 (4.35%) McAfee
4 1 (4.35%) CommVault
Glasgow, Lanarkshire
IBI Group (UK) Limited
Posted: 19 days ago