The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Guildford region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 77 76 50
Rank change year-on-year
-1 -26
Permanent jobs citing Incident Management 10 8 6
As % of all permanent IT jobs located in Guildford 1.122% 1.110% 1.345%
As % of the Processes & Methodologies category 1.481% 1.684% 1.775%
Number of salaries quoted 7 8 6
Average salary £27,500 £61,250 £35,000
Average salary % change year-on-year
-55.10% +75.00%
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Guildford
Permanent IT job ads with a match in the
Processes & Methodologies category
675 475 338
As % of all permanent IT jobs located in Guildford 75.76% 65.88% 75.78%
Number of salaries quoted 535 456 320
Average salary £42,500 £45,000 £38,500
Average salary % change year-on-year
-5.55% +16.88%
90% offered a salary of more than £27,500 £32,500 £27,200
10% offered a salary of more than £62,500 £55,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
Surrey

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Guildford region as a proportion of the total demand within the Processes & Methodologies category.

Guildford Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Guildford region.

Guildford Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Guildford region over the 3 months to 17 May 2013.

Guildford Incident Management Salary Histogram

Incident Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Guildford region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 9 (69.23%) Windows
2 8 (61.54%) MS Office
2 8 (61.54%) Microsoft
3 7 (53.85%) ITIL
4 6 (46.15%) Video Conferencing
5 5 (38.46%) iPhone
5 5 (38.46%) iPad
5 5 (38.46%) SCCM
5 5 (38.46%) Altiris
5 5 (38.46%) Active Directory
5 5 (38.46%) Windows XP
5 5 (38.46%) Blackberry
6 4 (30.77%) Management Information System
6 4 (30.77%) SharePoint
6 4 (30.77%) Software Deployment
7 3 (23.08%) Continuous Improvement
7 3 (23.08%) Windows Vista
7 3 (23.08%) ITSM
7 3 (23.08%) Microsoft Certification
7 3 (23.08%) MS Excel
7 3 (23.08%) Internet
8 2 (15.38%) EFT
8 2 (15.38%) SQL Server
8 2 (15.38%) E-Commerce
8 2 (15.38%) Service Management
8 2 (15.38%) Service Delivery
8 2 (15.38%) Device Driver
8 2 (15.38%) Degree
8 2 (15.38%) French Language
8 2 (15.38%) Spanish Language

Incident Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Guildford region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 1 (7.692%) CSS
Application Platforms
1 4 (30.77%) SharePoint
2 1 (7.692%) GroupWise
Applications
1 8 (61.54%) MS Office
2 3 (23.08%) MS Excel
Communications & Networking
1 3 (23.08%) Internet
2 1 (7.692%) Softphone
2 1 (7.692%) VoIP
Database & Business Intelligence
1 2 (15.38%) SQL Server
General
1 2 (15.38%) French Language
1 2 (15.38%) Spanish Language
2 1 (7.692%) Finance
2 1 (7.692%) Law
2 1 (7.692%) Legal
Job Titles
1 8 (61.54%) Analyst
2 7 (53.85%) Support Analyst
3 5 (38.46%) IT Support Analyst
3 5 (38.46%) IT Support
4 3 (23.08%) Service Manager
5 2 (15.38%) 1st Line Support
5 2 (15.38%) 1st Line Support Analyst
5 2 (15.38%) Customer Services Manager
6 1 (7.692%) 2nd Line Support Engineer
6 1 (7.692%) Technical Support Manager
6 1 (7.692%) Technical Manager
6 1 (7.692%) Support Manager
6 1 (7.692%) Delivery Manager
6 1 (7.692%) Support Engineer
6 1 (7.692%) Service Analyst
6 1 (7.692%) 2nd Line Support
6 1 (7.692%) Services Delivery Manager
6 1 (7.692%) Service Desk Analyst
6 1 (7.692%) Technical Support
Miscellaneous
1 6 (46.15%) Video Conferencing
2 5 (38.46%) iPhone
2 5 (38.46%) iPad
2 5 (38.46%) Blackberry
3 4 (30.77%) Management Information System
4 2 (15.38%) Device Driver
4 2 (15.38%) Enterprise Software
4 2 (15.38%) EFT
5 1 (7.692%) Thin Client
5 1 (7.692%) Client/Server
5 1 (7.692%) Fat Client
Operating Systems
1 9 (69.23%) Windows
2 5 (38.46%) Windows XP
3 3 (23.08%) Windows Vista
4 1 (7.692%) Windows 7
Processes & Methodologies
1 7 (53.85%) ITIL
2 4 (30.77%) Software Deployment
3 3 (23.08%) Continuous Improvement
3 3 (23.08%) ITSM
4 2 (15.38%) E-Commerce
4 2 (15.38%) Service Management
4 2 (15.38%) Service Delivery
5 1 (7.692%) Logistics
5 1 (7.692%) Business Development
5 1 (7.692%) Problem Management
Programming Languages
1 1 (7.692%) SQL
Qualifications
1 3 (23.08%) Microsoft Certification
2 2 (15.38%) Degree
3 1 (7.692%) MCP
Quality Assurance & Compliance
1 1 (7.692%) SLA
System Software
1 5 (38.46%) Active Directory
2 1 (7.692%) VMware Infrastructure
Systems Management
1 5 (38.46%) SCCM
Vendors
1 8 (61.54%) Microsoft
2 5 (38.46%) Altiris
3 1 (7.692%) Oracle
3 1 (7.692%) Novell
3 1 (7.692%) VMware