The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Guildford region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 65 50 35
Rank change year-on-year
-15 -15
Permanent jobs requiring a Support Analyst 22 35 21
As % of all permanent IT jobs located in Guildford 2.469% 4.854% 4.709%
As % of the Job Titles category 2.529% 5.000% 4.784%
Number of salaries quoted 19 31 20
Average salary £27,500 £30,000 £32,000
Average salary % change year-on-year
-8.33% -6.25%
90% offered a salary of more than £17,000 £19,500 £23,450
10% offered a salary of more than £33,500 £38,000 £37,700
UK excluding London average salary £27,500 £29,500 £27,500
% change year-on-year
-6.77% +7.27%
All Job Titles
Guildford
Permanent IT job ads with a match in the
Job Titles category
870 700 439
As % of all permanent IT jobs located in Guildford 97.64% 97.09% 98.43%
Number of salaries quoted 728 675 408
Average salary £39,000 £40,000 £37,500
Average salary % change year-on-year
-2.50% +6.66%
90% offered a salary of more than £23,943 £27,500 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
Surrey

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Guildford region as a proportion of the total demand within the Job Titles category.

Guildford Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Guildford region.

Guildford Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Guildford region over the 3 months to 17 May 2013.

Guildford Support Analyst Salary Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Guildford region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 16 (53.33%) Windows
2 12 (40.00%) Microsoft
3 9 (30.00%) Active Directory
4 8 (26.67%) Windows XP
5 7 (23.33%) Incident Management
5 7 (23.33%) MS Office
6 6 (20.00%) ITIL
6 6 (20.00%) SCCM
7 5 (16.67%) Video Conferencing
7 5 (16.67%) Altiris
7 5 (16.67%) MS Excel
7 5 (16.67%) Blackberry
7 5 (16.67%) iPad
7 5 (16.67%) iPhone
8 4 (13.33%) Windows 7
8 4 (13.33%) Software Deployment
8 4 (13.33%) SharePoint
8 4 (13.33%) Degree
8 4 (13.33%) Management Information System
9 3 (10.00%) Windows Vista
9 3 (10.00%) MS Exchange
9 3 (10.00%) Java
10 2 (6.667%) SQL Server
10 2 (6.667%) Linux
10 2 (6.667%) Tomcat
10 2 (6.667%) Internet
10 2 (6.667%) Project Management
10 2 (6.667%) Microsoft Certification
10 2 (6.667%) ITIL Certification
10 2 (6.667%) EPoS

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Guildford region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (3.333%) .NET
1 1 (3.333%) COM
Application Platforms
1 4 (13.33%) SharePoint
2 3 (10.00%) MS Exchange
3 2 (6.667%) Tomcat
4 1 (3.333%) SAS
4 1 (3.333%) Captiva
4 1 (3.333%) Exchange Server 2010
Applications
1 7 (23.33%) MS Office
2 5 (16.67%) MS Excel
Communications & Networking
1 2 (6.667%) DNS
1 2 (6.667%) Internet
2 1 (3.333%) DHCP
2 1 (3.333%) SNMP
2 1 (3.333%) TCP/IP
Database & Business Intelligence
1 2 (6.667%) SQL Server
2 1 (3.333%) MySQL
Development Applications
1 1 (3.333%) Maven
General
1 2 (6.667%) Law
1 2 (6.667%) Retail
2 1 (3.333%) Finance
Miscellaneous
1 5 (16.67%) Blackberry
1 5 (16.67%) Video Conferencing
1 5 (16.67%) iPhone
1 5 (16.67%) iPad
2 4 (13.33%) Management Information System
3 2 (6.667%) Device Driver
3 2 (6.667%) EPoS
Operating Systems
1 16 (53.33%) Windows
2 8 (26.67%) Windows XP
3 4 (13.33%) Windows 7
4 3 (10.00%) Windows Vista
5 2 (6.667%) Linux
6 1 (3.333%) Windows Server 2003
6 1 (3.333%) Windows Server 2008
6 1 (3.333%) UNIX
Processes & Methodologies
1 7 (23.33%) Incident Management
2 6 (20.00%) ITIL
3 4 (13.33%) Software Deployment
4 2 (6.667%) Project Management
4 2 (6.667%) ITSM
4 2 (6.667%) Continuous Improvement
5 1 (3.333%) Problem Management
5 1 (3.333%) Service Delivery
5 1 (3.333%) E-Commerce
5 1 (3.333%) Mobile Commerce
Programming Languages
1 3 (10.00%) Java
2 1 (3.333%) Perl
2 1 (3.333%) SQL
2 1 (3.333%) C
Qualifications
1 4 (13.33%) Degree
2 2 (6.667%) Microsoft Certification
2 2 (6.667%) ITIL Certification
3 1 (3.333%) SC Cleared
3 1 (3.333%) Security Cleared
System Software
1 9 (30.00%) Active Directory
2 1 (3.333%) Hyper-V
2 1 (3.333%) XenApp
2 1 (3.333%) XenDesktop
Systems Management
1 6 (20.00%) SCCM
2 1 (3.333%) Nagios
Vendors
1 12 (40.00%) Microsoft
2 5 (16.67%) Altiris
3 1 (3.333%) Oracle
3 1 (3.333%) EMC
3 1 (3.333%) Citrix
3 1 (3.333%) VMware
Guildford, South East
New role for a Support Analyst to join a leading blue chip organisation based in SurreyKey skills:-Previous experience in a Support or Service Desk environment-2nd / 3rd...
Salary: £26000 - £32000 per annum + benefits + bonus
Posted: 1 May 2013
Guildford, Surrey
Our client is looking for a 1st Line Support Analyst to be a key member of their busy and dynamic team who provide remote IT (ePOS) support to...
Advantage XPO
Salary: £15000 - £17000 per annum + Benefits
Posted: 23 April 2013
Guildford, Surrey
Skills and Experience required: Support and Service desk experience Excellent communication skills - good telephone manner Excellent organisation skills Working on (Support on) Windows / Unix platforms Desirable skills: ITIL...
Lorien Resourcing
Salary: £25000 - £30000 per annum + Benefits Package
Posted: 13 May 2013
Guildford, Surrey
The role will include the below responsibilities and the successful candidate should have demonstrable experience in all or most of these: *Administration of Microsoft Server operating systems including...
Ashdown IT
Salary: £23000 - £27000 per annum
Posted: 15 May 2013