The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 60 35 54
Rank change year-on-year
-25 +19
Permanent jobs citing Service Delivery 13 28 15
As % of all permanent IT jobs located in Guildford 2.01% 5.34% 2.60%
As % of the Processes & Methodologies category 2.37% 6.48% 3.65%
Number of salaries quoted 2 23 15
Average salary £48,000 £55,000 £45,000
Average salary % change year-on-year
-12.72% +22.22%
90% offered a salary of more than £47,600 £41,000 £30,051
10% offered a salary of more than £48,400 £90,000 £58,000
UK excluding London average salary £45,000 £42,000 £41,500
% change year-on-year
+7.14% +1.20%
Service Delivery
Surrey

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Guildford region.

Processes & Methodologies Category
Guildford
Permanent IT job ads with a match in the
Processes & Methodologies category
548 432 411
As % of all permanent IT jobs located in Guildford 84.83% 82.44% 71.11%
Number of salaries quoted 470 376 388
Average salary £50,000 £45,000 £41,500
Average salary % change year-on-year
+11.11% +8.43%
90% offered a salary of more than £31,200 £30,000 £27,500
10% offered a salary of more than £70,000 £60,000 £61,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Guildford region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Guildford

Service Delivery
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Guildford region.

Service Delivery Salary Trend in Guildford

Service Delivery
Top 30 Related IT Skills in Guildford

For the 6 months to 27 January 2015, IT jobs across the Guildford region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 25 (86.21%) ITIL
2 14 (48.28%) Service Management
3 13 (44.83%) VMware
4 12 (41.38%) Cisco
5 11 (37.93%) Dell
5 11 (37.93%) Citrix
6 8 (27.59%) Microsoft
6 8 (27.59%) SLA
6 8 (27.59%) MS Excel
6 8 (27.59%) Incident Management
7 6 (20.69%) PRINCE2 Practitioner
7 6 (20.69%) HP
7 6 (20.69%) PRINCE2
7 6 (20.69%) ITIL Certification
8 5 (17.24%) MS Office
8 5 (17.24%) VMware Infrastructure
8 5 (17.24%) Analytical Skills
9 4 (13.79%) Coaching
10 3 (10.34%) SCCM
10 3 (10.34%) Kalman Filter
10 3 (10.34%) Exchange Server 2010
10 3 (10.34%) Windows Server 2012
10 3 (10.34%) Exchange Server 2013
10 3 (10.34%) Windows Server 2008
10 3 (10.34%) Exchange Server 2003
10 3 (10.34%) Degree
10 3 (10.34%) MCP
10 3 (10.34%) SQL
10 3 (10.34%) SQL Server
10 3 (10.34%) Windows

Service Delivery
Top Related IT Skills in Guildford by Category

For the 6 months to 27 January 2015, IT jobs across the Guildford region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.34%) MS Exchange
1 3 (10.34%) Exchange Server 2003
1 3 (10.34%) Exchange Server 2010
1 3 (10.34%) Exchange Server 2013
2 1 (3.45%) SAP Portal
2 1 (3.45%) NetWeaver
Applications
1 8 (27.59%) MS Excel
2 5 (17.24%) MS Office
3 2 (6.90%) MS PowerPoint
Business Applications
1 1 (3.45%) SAP MII
Communications & Networking
1 3 (10.34%) LAN
1 3 (10.34%) WAN
1 3 (10.34%) VPN
1 3 (10.34%) Firewall
2 1 (3.45%) MPLS
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 1 (3.45%) SAP HANA
General
1 2 (6.90%) Automotive
2 1 (3.45%) Manufacturing
Job Titles
1 16 (55.17%) Service Manager
2 14 (48.28%) Services Delivery Manager
2 14 (48.28%) Delivery Manager
3 8 (27.59%) IT Services Manager
3 8 (27.59%) IT Services Delivery Manager
4 5 (17.24%) Analyst
5 3 (10.34%) 1st Line Support
5 3 (10.34%) Support Engineer
5 3 (10.34%) Service Analyst
5 3 (10.34%) 1st Line Support Engineer
6 2 (6.90%) Customer Services Manager
6 2 (6.90%) Applications Support
6 2 (6.90%) Systems Analyst
6 2 (6.90%) Systems Support
6 2 (6.90%) Support Analyst
6 2 (6.90%) Systems Support Analyst
7 1 (3.45%) Help Desk Support
7 1 (3.45%) Service Desk Analyst
7 1 (3.45%) Services Delivery Analyst
7 1 (3.45%) SAP Developer
Libraries, Frameworks & Software Standards
1 1 (3.45%) Web Dynpro
1 1 (3.45%) BAPI
1 1 (3.45%) SAP PI
Miscellaneous
1 5 (17.24%) Analytical Skills
2 1 (3.45%) Life Science
Operating Systems
1 3 (10.34%) Windows
1 3 (10.34%) Windows Server 2003
1 3 (10.34%) Windows Server 2008
1 3 (10.34%) Windows Server 2012
Processes & Methodologies
1 25 (86.21%) ITIL
2 14 (48.28%) Service Management
3 8 (27.59%) Incident Management
4 6 (20.69%) PRINCE2
5 4 (13.79%) Coaching
6 3 (10.34%) Kalman Filter
7 2 (6.90%) Disaster Recovery
7 2 (6.90%) ITIL V3
7 2 (6.90%) Business Continuity Planning
7 2 (6.90%) BCP
7 2 (6.90%) Security Management
7 2 (6.90%) Business Continuity
8 1 (3.45%) Knowledge Management
8 1 (3.45%) Statistical Analysis
8 1 (3.45%) Business Development
8 1 (3.45%) Resource Management
8 1 (3.45%) Problem Management
8 1 (3.45%) Project Management
8 1 (3.45%) Change Management
8 1 (3.45%) OO
Programming Languages
1 3 (10.34%) SQL
2 1 (3.45%) ABAP
2 1 (3.45%) Java
Qualifications
1 6 (20.69%) ITIL Certification
1 6 (20.69%) PRINCE2 Practitioner
2 3 (10.34%) ECDL
2 3 (10.34%) Degree
2 3 (10.34%) MCP
3 1 (3.45%) SAP Certification
3 1 (3.45%) SC Cleared
3 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 8 (27.59%) SLA
2 1 (3.45%) ISO/IEC 27001
System Software
1 5 (17.24%) VMware Infrastructure
2 3 (10.34%) Active Directory
Systems Management
1 3 (10.34%) SCCM
Vendors
1 13 (44.83%) VMware
2 12 (41.38%) Cisco
3 11 (37.93%) Dell
3 11 (37.93%) Citrix
4 8 (27.59%) Microsoft
5 6 (20.69%) HP
6 2 (6.90%) SAP
7 1 (3.45%) Adobe
7 1 (3.45%) Juniper
7 1 (3.45%) FrontRange