The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Guildford region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 52 65 71
Rank change year-on-year
+13 +6
Permanent jobs requiring a Service Desk Analyst 11 2 1
As % of all permanent IT jobs located in Guildford 2.01% 0.32% 0.17%
As % of the Job Titles category 2.06% 0.32% 0.17%
Number of salaries quoted 11 2 1
Average salary £25,000 £20,750 £25,000
Average salary % change year-on-year
+20.48% -17.00%
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
Surrey

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Guildford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Guildford
Permanent IT job ads with a match in the
Job Titles category
534 621 581
As % of all permanent IT jobs located in Guildford 97.45% 98.57% 98.47%
Number of salaries quoted 446 533 504
Average salary £42,000 £45,000 £42,500
Average salary % change year-on-year
-6.66% +5.88%
90% offered a salary of more than £28,000 £25,000 £27,500
10% offered a salary of more than £55,000 £60,000 £65,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Guildford

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Guildford region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Guildford

Service Desk Analyst
Salary Trend in Guildford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Guildford region.

Service Desk Analyst Salary Trend in Guildford

Service Desk Analyst
Top 30 Related IT Skills in Guildford

For the 6 months to 12 February 2016, IT jobs across the Guildford region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 17 (68.00%) Windows
2 16 (64.00%) MS Excel
3 15 (60.00%) Active Directory
4 14 (56.00%) Microsoft
4 14 (56.00%) MS Office
5 12 (48.00%) Windows Server
6 11 (44.00%) ITIL
7 10 (40.00%) Windows XP
7 10 (40.00%) Windows 8
8 9 (36.00%) Windows 7
9 8 (32.00%) Citrix
10 7 (28.00%) Mentoring
10 7 (28.00%) MS Exchange
11 5 (20.00%) Microsoft Certification
11 5 (20.00%) ITIL Certification
11 5 (20.00%) Windows Server 2003
11 5 (20.00%) Windows Server 2008
12 4 (16.00%) SCCM
12 4 (16.00%) DNS
12 4 (16.00%) DHCP
13 3 (12.00%) VoIP
13 3 (12.00%) Bluetooth
13 3 (12.00%) ERP
13 3 (12.00%) 3G
13 3 (12.00%) Retail
13 3 (12.00%) Wi-Fi
13 3 (12.00%) Back Office
14 2 (8.00%) Finance
14 2 (8.00%) VMware
14 2 (8.00%) Exchange Server 2003

Service Desk Analyst
Top Related IT Skills in Guildford by Category

For the 6 months to 12 February 2016, IT jobs across the Guildford region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (28.00%) MS Exchange
2 2 (8.00%) Exchange Server 2003
2 2 (8.00%) Exchange Server 2010
2 2 (8.00%) Exchange Server 2013
Applications
1 16 (64.00%) MS Excel
2 14 (56.00%) MS Office
Communications & Networking
1 4 (16.00%) DHCP
1 4 (16.00%) DNS
2 3 (12.00%) 3G
2 3 (12.00%) Bluetooth
2 3 (12.00%) VoIP
2 3 (12.00%) Wi-Fi
3 2 (8.00%) LAN
3 2 (8.00%) SAN
3 2 (8.00%) WAN
3 2 (8.00%) WebEx
4 1 (4.00%) Firewall
4 1 (4.00%) TCP/IP
4 1 (4.00%) VPN
General
1 3 (12.00%) Back Office
1 3 (12.00%) Retail
2 2 (8.00%) Finance
3 1 (4.00%) Advertising
Miscellaneous
1 2 (8.00%) NHS
Operating Systems
1 17 (68.00%) Windows
2 12 (48.00%) Windows Server
3 10 (40.00%) Windows 8
3 10 (40.00%) Windows XP
4 9 (36.00%) Windows 7
5 5 (20.00%) Windows Server 2003
5 5 (20.00%) Windows Server 2008
6 2 (8.00%) Linux
6 2 (8.00%) Windows Server 2012
Processes & Methodologies
1 11 (44.00%) ITIL
2 7 (28.00%) Mentoring
3 3 (12.00%) ERP
4 1 (4.00%) Kalman Filter
4 1 (4.00%) Project Management
4 1 (4.00%) Web Filtering
Programming Languages
1 1 (4.00%) SQL
Qualifications
1 5 (20.00%) ITIL Certification
1 5 (20.00%) Microsoft Certification
2 1 (4.00%) ITIL Foundation Certificate
2 1 (4.00%) MCSA
2 1 (4.00%) MCSE
Quality Assurance & Compliance
1 1 (4.00%) SLA
System Software
1 15 (60.00%) Active Directory
2 2 (8.00%) VMware Infrastructure
Systems Management
1 4 (16.00%) SCCM
Vendors
1 14 (56.00%) Microsoft
2 8 (32.00%) Citrix
3 2 (8.00%) ServiceNow
3 2 (8.00%) VMware
Guildford, Surrey
Global Technology Solutions Ltd
Salary: £25000 - £35000 per annum
Posted: 18 hours ago
Guildford, Surrey
Ashdown IT
Salary: £23000 per annum + full IT training
Posted: Yesterday
Guildford
Hays Specialist Recruitment Ltd
Salary: £20000 - £22000 per annum
Posted: 9 days ago