The first table below looks at the demand for Problem Management skills in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hampshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Problem Management
Rank 144 156 116
Rank change year-on-year
+12 -40
Permanent jobs citing Problem Management 37 21 53
As % of all permanent IT jobs located in Hampshire 1.072% 0.547% 1.460%
As % of the Processes & Methodologies category 1.413% 0.718% 2.026%
Number of salaries quoted 35 18 42
Average salary £37,500 £47,500 £43,250
Average salary % change year-on-year
-21.05% +9.82%
90% offered a salary of more than £28,200 £31,350 £38,650
10% offered a salary of more than £48,100 £57,500 £57,500
UK excluding London average salary £37,500 £39,000 £39,750
% change year-on-year
-3.84% -1.88%
All Processes & Methodologies
Hampshire
Permanent IT job ads with a match in the
Processes & Methodologies category
2619 2925 2616
As % of all permanent IT jobs located in Hampshire 75.87% 76.23% 72.09%
Number of salaries quoted 2208 2525 2200
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £29,500 £27,500
10% offered a salary of more than £66,050 £62,500 £62,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Problem Management
South East

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the Hampshire region as a proportion of the total demand within the Processes & Methodologies category.

Hampshire Problem Management Jobs Demand Trend

Problem Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the Hampshire region.

Hampshire Problem Management Salary Trend

Problem Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Problem Management across the Hampshire region over the 3 months to 24 May 2013.

Hampshire Problem Management Salary Histogram

Problem Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the Hampshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Southampton +16 17 £38,750 +3.33%
Eastleigh - 10 £37,500 -
Basingstoke -8 5 £40,500 -10.00%
Havant - 2 £30,971 -
Problem Management
South East

Problem Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Hampshire region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 70 (77.78%) ITIL
2 35 (38.89%) Windows
3 27 (30.00%) Change Management
4 25 (27.78%) Incident Management
5 24 (26.67%) Service Management
6 21 (23.33%) VMware
6 21 (23.33%) IBM
7 19 (21.11%) MS Exchange
7 19 (21.11%) French Language
8 18 (20.00%) Exchange Server 2003
8 18 (20.00%) Exchange Server 2010
8 18 (20.00%) Active Directory
8 18 (20.00%) SAN
9 17 (18.89%) Microsoft Certification
9 17 (18.89%) ITSM
10 16 (17.78%) IIS
10 16 (17.78%) Performance Management
10 16 (17.78%) Windows Server 2008
11 15 (16.67%) SQL
12 14 (15.56%) Retail
12 14 (15.56%) AIX
12 14 (15.56%) MCSE
12 14 (15.56%) Windows Server 2003
12 14 (15.56%) Remedy
12 14 (15.56%) MCITP
13 13 (14.44%) Oracle
13 13 (14.44%) SLA
14 12 (13.33%) Citrix
14 12 (13.33%) Clustering
14 12 (13.33%) Service Delivery

Problem Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Hampshire region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 8 (8.889%) Middleware
2 5 (5.556%) HTML
2 5 (5.556%) XML
3 2 (2.222%) SAP Basis
Application Platforms
1 19 (21.11%) MS Exchange
2 18 (20.00%) Exchange Server 2003
2 18 (20.00%) Exchange Server 2010
3 16 (17.78%) IIS
4 10 (11.11%) Exchange Server 2007
5 6 (6.667%) NetWeaver
6 1 (1.111%) Apache
Applications
1 6 (6.667%) MS Excel
2 2 (2.222%) MS Office
3 1 (1.111%) MS PowerPoint
Business Applications
1 8 (8.889%) Remedy ITSM
2 5 (5.556%) assyst
3 3 (3.333%) SAP GRC
4 1 (1.111%) SAP R/3
Communications & Networking
1 18 (20.00%) SAN
2 11 (12.22%) DNS
2 11 (12.22%) ATM
2 11 (12.22%) TCP/IP
3 7 (7.778%) Firewall
4 6 (6.667%) PBX
4 6 (6.667%) QSIG
4 6 (6.667%) H.323
4 6 (6.667%) IP Telephony
5 2 (2.222%) VPN
6 1 (1.111%) IPsec
6 1 (1.111%) BGP
6 1 (1.111%) MPLS
6 1 (1.111%) LAN
6 1 (1.111%) VoIP
6 1 (1.111%) WAN
6 1 (1.111%) Ethernet
6 1 (1.111%) Reverse Proxy
Database & Business Intelligence
1 8 (8.889%) SQL Server 2008
1 8 (8.889%) SQL Server 2005
1 8 (8.889%) SQL Server 2000
1 8 (8.889%) SQL Server
2 6 (6.667%) Oracle 11g
2 6 (6.667%) Oracle 10g
3 4 (4.444%) Oracle 8/8i
4 3 (3.333%) BusinessObjects
4 3 (3.333%) SAP BW
4 3 (3.333%) MySQL
5 1 (1.111%) SAP HANA
General
1 19 (21.11%) French Language
2 14 (15.56%) Retail
3 8 (8.889%) Banking
4 7 (7.778%) Finance
4 7 (7.778%) Telecoms
5 2 (2.222%) Financial Institution
6 1 (1.111%) Billing
6 1 (1.111%) German Language
6 1 (1.111%) Dutch Language
Job Titles
1 15 (16.67%) Administrator
1 15 (16.67%) Analyst
2 14 (15.56%) Systems Administrator
3 8 (8.889%) Linux Administrator
3 8 (8.889%) Systems Engineer
3 8 (8.889%) Linux Systems Administrator
4 7 (7.778%) Service Manager
4 7 (7.778%) Technical Support
4 7 (7.778%) Support Engineer
4 7 (7.778%) Infrastructure Analyst
4 7 (7.778%) Major Incident Manager
4 7 (7.778%) Incident Manager
5 6 (6.667%) Team Leader
6 5 (5.556%) Problem Manager
6 5 (5.556%) Support Analyst
6 5 (5.556%) Operations Manager
6 5 (5.556%) AIX Administrator
6 5 (5.556%) Service Operations Manager
7 4 (4.444%) UNIX Support
7 4 (4.444%) Systems Support
Miscellaneous
1 12 (13.33%) Clustering
2 10 (11.11%) Management Information System
3 8 (8.889%) CMDB
4 4 (4.444%) Replication
5 2 (2.222%) Digital Media
5 2 (2.222%) Computer Science
5 2 (2.222%) EPoS
6 1 (1.111%) HACMP
6 1 (1.111%) LPAR
Operating Systems
1 35 (38.89%) Windows
2 16 (17.78%) Windows Server 2008
3 14 (15.56%) AIX
3 14 (15.56%) Windows Server 2003
4 10 (11.11%) Linux
5 8 (8.889%) Windows XP
5 8 (8.889%) SUSE
6 5 (5.556%) UNIX
7 3 (3.333%) Solaris
8 2 (2.222%) Windows 2000 Server
9 1 (1.111%) Windows 7
9 1 (1.111%) Windows Vista
Processes & Methodologies
1 70 (77.78%) ITIL
2 27 (30.00%) Change Management
3 25 (27.78%) Incident Management
4 24 (26.67%) Service Management
5 17 (18.89%) ITSM
6 16 (17.78%) Performance Management
7 12 (13.33%) Service Delivery
8 11 (12.22%) Continuous Improvement
9 9 (10.00%) Disaster Recovery
10 8 (8.889%) Change Control
10 8 (8.889%) Capacity Management
11 6 (6.667%) Load Balancing
11 6 (6.667%) Project Management
12 5 (5.556%) Asset Management
12 5 (5.556%) Root Cause Analysis
13 4 (4.444%) Data Management
13 4 (4.444%) Fault Management
13 4 (4.444%) User Acceptance Testing
13 4 (4.444%) Information Security
14 3 (3.333%) Stakeholder Management
Programming Languages
1 15 (16.67%) SQL
2 9 (10.00%) Shell Script
3 8 (8.889%) PowerShell
4 3 (3.333%) Java
4 3 (3.333%) ABAP
5 1 (1.111%) Perl
Qualifications
1 17 (18.89%) Microsoft Certification
2 14 (15.56%) MCSE
2 14 (15.56%) MCITP
3 11 (12.22%) ITIL Certification
4 9 (10.00%) MCP
4 9 (10.00%) ISEB
5 7 (7.778%) Degree
6 4 (4.444%) Security Cleared
6 4 (4.444%) IBM AIX Certification
7 2 (2.222%) SC Cleared
7 2 (2.222%) DV Cleared
8 1 (1.111%) CCNA
8 1 (1.111%) Cisco Certification
Quality Assurance & Compliance
1 13 (14.44%) SLA
2 3 (3.333%) COSO
2 3 (3.333%) COBIT
2 3 (3.333%) PCI DSS
3 2 (2.222%) ISO/IEC 27001
3 2 (2.222%) BS7799
System Software
1 18 (20.00%) Active Directory
2 9 (10.00%) VMware Infrastructure
2 9 (10.00%) XenApp
2 9 (10.00%) Forefront TMG
3 8 (8.889%) vSphere
4 5 (5.556%) Citrix Presentation Server
5 4 (4.444%) XenServer
6 3 (3.333%) VMware ESX
6 3 (3.333%) XenDesktop
7 1 (1.111%) NFS
7 1 (1.111%) OpenSSH
Systems Management
1 11 (12.22%) SCOM
2 8 (8.889%) NetBackup
3 1 (1.111%) HP SIM
Vendors
1 21 (23.33%) VMware
1 21 (23.33%) IBM
2 14 (15.56%) Remedy
3 13 (14.44%) Oracle
4 12 (13.33%) Citrix
5 9 (10.00%) HP
6 8 (8.889%) Novell
6 8 (8.889%) Veritas
6 8 (8.889%) Red Hat
6 8 (8.889%) Intel
6 8 (8.889%) Microsoft
6 8 (8.889%) SAP
7 7 (7.778%) Avaya
8 5 (5.556%) Cisco
9 3 (3.333%) Business Objects
10 2 (2.222%) LANDesk
10 2 (2.222%) Websense
10 2 (2.222%) Mitel
11 1 (1.111%) Dell
11 1 (1.111%) Acme Packet
Fareham, Hampshire
Great role for someone with a Service Desk background and involvement in Problem or Incident Management. Are you a talented IT Support professional, from an ITIL environment with...
Connectus
Salary: £28000 - £30000 per annum
Posted: 23 May 2013
Southampton, Hampshire
Problem Analyst - ITIL, SQL, EPOS, Linux - Southampton - £30,000 + bonus + bens A new and exciting opportunity for a Problem Analyst to join a market leading employer in Southampton.....
Novate IT Ltd
Salary: £25000 - £30000 per annum + bonus + bens
Posted: 22 May 2013
Southampton, South East
Experience in Incident Management or other ITSM processes and a sound awareness of Service Management principles is essential... Previous experience in Problem Management is essential, as is certification...
Novate IT
Salary: £25000 - £30000 per annum + bonus + bens
Posted: 23 May 2013
Fareham, Hampshire
Role Purpose The NOC function involves provision of support and assistance to Customer Services and the resolution of Escalated calls within SLA, monitoring both hardware and software using...
Advanced Resource Managers
Salary: £20000.0000 - £23000.0000 per annum + Plus shift allowance
Posted: 23 May 2013
Eastleigh, Hampshire
Technical Specification: * Excellent understanding of Windows Operating Systems (NT4; W2k; W2k3, W2k8), MCSE / MCITP preferred * Active Directory management * Expertise in IBM Intel server technology * In depth knowledge and...
Austin Fraser
Salary: £35000.00 - £40000.00 per annum
Posted: 23 May 2013