The first table below looks at the demand for Customer Engagement skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 139 102 141
Rank change year-on-year
-37 +39
Permanent jobs citing Customer Engagement 5 29 17
As % of all permanent IT jobs located in Hertfordshire 0.20% 1.37% 0.63%
As % of the Processes & Methodologies category 0.25% 1.78% 0.86%
Number of salaries quoted 5 16 17
Average salary £75,000 £35,000 £40,000
Average salary % change year-on-year
+114.28% -12.50%
90% offered a salary of more than £47,000 £21,000 £25,000
10% offered a salary of more than £95,000 £44,000 £45,000
UK excluding London average salary £50,000 £43,250 £52,500
% change year-on-year
+15.60% -17.61%
Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1961 1632 1985
As % of all permanent IT jobs located in Hertfordshire 79.20% 76.87% 73.96%
Number of salaries quoted 1608 1238 1589
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £31,500 £29,750 £32,000
10% offered a salary of more than £72,500 £65,000 £65,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Engagement
East of England

Customer Engagement
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Hertfordshire

Customer Engagement
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Hertfordshire region.

Customer Engagement Salary Trend in Hertfordshire

Customer Engagement
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Hertfordshire region over the 3 months to 31 July 2014.

Customer Engagement Salary Histogram in Hertfordshire

Customer Engagement
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Engagement within the Hertfordshire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rickmansworth -3 2 £95,000 +115.90%
Watford -24 1 £57,500 -
Customer Engagement
East of England

Customer Engagement
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 31 July 2014, IT jobs across the Hertfordshire region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (55.56%) Management Information System
2 4 (44.44%) Marketing
2 4 (44.44%) Social Media
3 3 (33.33%) Banking
3 3 (33.33%) Graphic Design
3 3 (33.33%) jQuery
3 3 (33.33%) Facebook
3 3 (33.33%) Twitter
3 3 (33.33%) Finance
3 3 (33.33%) Games
3 3 (33.33%) Adobe Illustrator
3 3 (33.33%) Web Design
3 3 (33.33%) HTML
3 3 (33.33%) JavaScript
3 3 (33.33%) Oracle
3 3 (33.33%) Photoshop
3 3 (33.33%) CSS
3 3 (33.33%) XHTML
3 3 (33.33%) Dreamweaver
3 3 (33.33%) ERP
3 3 (33.33%) Adobe
4 2 (22.22%) Data Modelling
4 2 (22.22%) Zachman Framework
4 2 (22.22%) TOGAF
4 2 (22.22%) Middleware
4 2 (22.22%) Degree
4 2 (22.22%) Stakeholder Engagement
4 2 (22.22%) SWIFT
4 2 (22.22%) Performance Management
4 2 (22.22%) Data Architecture

Customer Engagement
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 31 July 2014, IT jobs across the Hertfordshire region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 3 (33.33%) Adobe Illustrator
1 3 (33.33%) Photoshop
Business Applications
1 1 (11.11%) Magento
Database & Business Intelligence
1 1 (11.11%) SQL Server Analysis Services
1 1 (11.11%) SQL Server Reporting Services
1 1 (11.11%) SQL Server
Development Applications
1 3 (33.33%) Dreamweaver
General
1 4 (44.44%) Marketing
2 3 (33.33%) Banking
2 3 (33.33%) Finance
2 3 (33.33%) Games
3 1 (11.11%) Retail
3 1 (11.11%) Billing
3 1 (11.11%) Telecoms
3 1 (11.11%) Manufacturing
Job Titles
1 3 (33.33%) Designer
2 2 (22.22%) Service Manager
2 2 (22.22%) Architect
3 1 (11.11%) Information Systems Manager
3 1 (11.11%) Principal Architect
3 1 (11.11%) CRM Manager
3 1 (11.11%) Services Delivery Manager
3 1 (11.11%) Head of IT
3 1 (11.11%) Systems Manager
3 1 (11.11%) Delivery Manager
3 1 (11.11%) Client Services Manager
3 1 (11.11%) Information Manager
Libraries, Frameworks & Software Standards
1 3 (33.33%) jQuery
1 3 (33.33%) HTML
1 3 (33.33%) CSS
1 3 (33.33%) XHTML
2 2 (22.22%) Middleware
Miscellaneous
1 5 (55.56%) Management Information System
2 4 (44.44%) Social Media
3 3 (33.33%) Graphic Design
4 2 (22.22%) SWIFT
Operating Systems
1 1 (11.11%) Windows
Processes & Methodologies
1 3 (33.33%) Web Design
1 3 (33.33%) ERP
2 2 (22.22%) Data Modelling
2 2 (22.22%) Zachman Framework
2 2 (22.22%) TOGAF
2 2 (22.22%) Stakeholder Engagement
2 2 (22.22%) Performance Management
2 2 (22.22%) Data Architecture
3 1 (11.11%) Problem Management
3 1 (11.11%) Service Delivery
3 1 (11.11%) Information Management
3 1 (11.11%) Business Intelligence
3 1 (11.11%) B2B
3 1 (11.11%) B2C
3 1 (11.11%) CRM
3 1 (11.11%) E-Commerce
Programming Languages
1 3 (33.33%) JavaScript
Qualifications
1 2 (22.22%) Degree
Quality Assurance & Compliance
1 1 (11.11%) SLA
Vendors
1 3 (33.33%) Facebook
1 3 (33.33%) Twitter
1 3 (33.33%) Oracle
1 3 (33.33%) Adobe
2 1 (11.11%) Tableau
2 1 (11.11%) Epicor
2 1 (11.11%) Microsoft
Hertfordshire
Certes Computing Ltd
Salary: £60000 - £90000 per annum
Posted: 6 days ago