The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 29 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Aug 2016
Same period 2015 Same period 2014
Customer Engagement
Rank 135 142 152
Rank change year-on-year
+7 +10
Permanent jobs citing Customer Engagement 2 12 4
As % of all permanent IT jobs located in Hertfordshire 0.10% 0.51% 0.17%
As % of the Processes & Methodologies category 0.12% 0.59% 0.20%
Number of salaries quoted 2 12 4
Median salary £60,000 £45,000 £65,000
Median salary % change year-on-year
+33.33% -30.76%
UK excluding London median salary £50,000 £47,500 £52,500
% change year-on-year
+5.26% -9.52%
Customer Engagement
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1640 2038 1995
As % of all permanent IT jobs located in Hertfordshire 84.71% 85.77% 84.43%
Number of salaries quoted 1411 1764 1628
Median salary £50,000 £50,000 £47,500
Median salary % change year-on-year
- +5.26%
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £70,000 £75,000 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Hertfordshire

Customer Engagement
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Hertfordshire region.

Customer Engagement Salary Trend in Hertfordshire

Customer Engagement
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 August 2016, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Customer Engagement.

1 3 (60.00%) MS Excel
1 3 (60.00%) MS Office
1 3 (60.00%) Agile Software Development
1 3 (60.00%) Marketing
1 3 (60.00%) Product Management
1 3 (60.00%) Coaching
2 2 (40.00%) Presales
2 2 (40.00%) IVR
2 2 (40.00%) MS PowerPoint
2 2 (40.00%) CRM
3 1 (20.00%) Cognos
3 1 (20.00%) JDA
3 1 (20.00%) Manugistics
3 1 (20.00%) JD Edwards
3 1 (20.00%) NHS
3 1 (20.00%) Pharmaceutical
3 1 (20.00%) Finance
3 1 (20.00%) Scrum
3 1 (20.00%) TDD
3 1 (20.00%) Spring
3 1 (20.00%) Logistics
3 1 (20.00%) Web Services
3 1 (20.00%) OOP
3 1 (20.00%) Java
3 1 (20.00%) JavaScript
3 1 (20.00%) SQL Server
3 1 (20.00%) RESTful
3 1 (20.00%) Stakeholder Engagement
3 1 (20.00%) Change Control
3 1 (20.00%) GitHub

Customer Engagement
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (60.00%) MS Excel
1 3 (60.00%) MS Office
2 2 (40.00%) MS PowerPoint
Cloud Services
1 1 (20.00%) GitHub
Database & Business Intelligence
1 1 (20.00%) SQL Server
Development Applications
1 1 (20.00%) Bitbucket
1 1 (20.00%) Git (software)
1 1 (20.00%) jMock
General
1 3 (60.00%) Marketing
2 1 (20.00%) Finance
2 1 (20.00%) Pharmaceutical
Job Titles
1 2 (40.00%) Product Owner
2 1 (20.00%) Developer
2 1 (20.00%) Java Developer
2 1 (20.00%) PMO Manager
2 1 (20.00%) PMO Project Manager
2 1 (20.00%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (20.00%) JAX-RS
1 1 (20.00%) RESTful
1 1 (20.00%) Spring
1 1 (20.00%) Web Services
Miscellaneous
1 2 (40.00%) IVR
2 1 (20.00%) Blog
2 1 (20.00%) FMCG
2 1 (20.00%) NHS
Processes & Methodologies
1 3 (60.00%) Agile Software Development
1 3 (60.00%) Coaching
1 3 (60.00%) Product Management
2 2 (40.00%) CRM
2 2 (40.00%) Presales
3 1 (20.00%) Analytics
3 1 (20.00%) Change Control
3 1 (20.00%) Logistics
3 1 (20.00%) Market Research
3 1 (20.00%) Mentoring
3 1 (20.00%) OOP
3 1 (20.00%) People Management
3 1 (20.00%) Project Planning
3 1 (20.00%) Scrum
3 1 (20.00%) Stakeholder Engagement
3 1 (20.00%) TDD
3 1 (20.00%) Unit Testing
3 1 (20.00%) Web Development
Programming Languages
1 1 (20.00%) Java
1 1 (20.00%) JavaScript
Vendors
1 1 (20.00%) Cognos
1 1 (20.00%) JD Edwards
1 1 (20.00%) JDA
1 1 (20.00%) Manugistics