The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 19 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Customer Engagement
East of England / Hertfordshire
Rank 130 137 117
Rank change year-on-year
+7 -20
Permanent jobs citing Customer Engagement 2 2 25
As % of all permanent IT jobs located in Hertfordshire 0.099% 0.096% 1.21%
As % of the Processes & Methodologies category 0.11% 0.11% 1.43%
Number of salaries quoted 2 1 20
Median salary £58,750 £45,000 £60,000
Median salary % change year-on-year
+30.55% -25.00%
90% offered a salary of more than £49,750 £45,000 £42,500
10% offered a salary of more than £67,750 £45,000 £85,750
UK excluding London median salary £55,000 £52,500 £60,000
% change year-on-year
+4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
1761 1748 1744
As % of all permanent IT jobs located in Hertfordshire 87.18% 84.08% 84.25%
Number of salaries quoted 1449 1472 1368
Median salary £50,000 £53,000 £50,000
Median salary % change year-on-year
-5.66% +6.00%
90% offered a salary of more than £30,000 £32,500 £34,000
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Engagement
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing Customer Engagement as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Hertfordshire

Customer Engagement
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Hertfordshire region.

Customer Engagement Salary Trend in Hertfordshire

Customer Engagement
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Customer Engagement across the Hertfordshire region over the 3 months to 19 January 2017.

Customer Engagement Salary Histogram in Hertfordshire

Customer Engagement
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the Hertfordshire region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +5 1 £47,500 +5.55%
Customer Engagement
East of England

Customer Engagement
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 19 January 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for Customer Engagement.

1 5 (100.00%) Marketing
2 4 (80.00%) Agile Software Development
2 4 (80.00%) Presales
3 3 (60.00%) Product Management
3 3 (60.00%) Coaching
3 3 (60.00%) IVR
3 3 (60.00%) MS Office
3 3 (60.00%) MS PowerPoint
3 3 (60.00%) MS Excel
3 3 (60.00%) CRM
4 1 (20.00%) LAN
4 1 (20.00%) WAN
4 1 (20.00%) Business Intelligence
4 1 (20.00%) Cisco
4 1 (20.00%) Microsoft
4 1 (20.00%) HP
4 1 (20.00%) PRINCE2 Certification
4 1 (20.00%) Avaya
4 1 (20.00%) PMP
4 1 (20.00%) PMI Certification
4 1 (20.00%) Juniper
4 1 (20.00%) Project Management
4 1 (20.00%) Wireless
4 1 (20.00%) Risk Management
4 1 (20.00%) Electronics
4 1 (20.00%) Telecoms
4 1 (20.00%) Finance
4 1 (20.00%) Manufacturing
4 1 (20.00%) Retail Banking
4 1 (20.00%) SAP

Customer Engagement
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (60.00%) MS Excel
1 3 (60.00%) MS Office
1 3 (60.00%) MS PowerPoint
Business Applications
1 1 (20.00%) SAP Oil and Gas
Communications & Networking
1 1 (20.00%) LAN
1 1 (20.00%) Unified Communications
1 1 (20.00%) WAN
1 1 (20.00%) Wireless
1 1 (20.00%) Wireless Security
General
1 5 (100.00%) Marketing
2 1 (20.00%) Banking
2 1 (20.00%) Electronics
2 1 (20.00%) Finance
2 1 (20.00%) Manufacturing
2 1 (20.00%) Retail
2 1 (20.00%) Retail Banking
2 1 (20.00%) Telecoms
Job Titles
1 3 (60.00%) Product Owner
2 1 (20.00%) Cisco Consultant
2 1 (20.00%) Cisco Network Consultant
2 1 (20.00%) Cisco Presales Consultant
2 1 (20.00%) Cisco Wireless Consultant
2 1 (20.00%) Consultant
2 1 (20.00%) Network Consultant
2 1 (20.00%) Presales Consultant
2 1 (20.00%) Project Manager
2 1 (20.00%) Retail Banking Project Manager
2 1 (20.00%) Senior Manager
2 1 (20.00%) Senior Project Manager
2 1 (20.00%) Wireless Network Consultant
Miscellaneous
1 3 (60.00%) IVR
2 1 (20.00%) Blog
Processes & Methodologies
1 4 (80.00%) Agile Software Development
1 4 (80.00%) Presales
2 3 (60.00%) Coaching
2 3 (60.00%) CRM
2 3 (60.00%) Product Management
3 1 (20.00%) Business Intelligence
3 1 (20.00%) Digital Marketing
3 1 (20.00%) Matrix Management
3 1 (20.00%) PRINCE2
3 1 (20.00%) Programme Management
3 1 (20.00%) Project Management
3 1 (20.00%) Project Planning
3 1 (20.00%) Risk Management
3 1 (20.00%) Waterfall
Qualifications
1 1 (20.00%) PMI Certification
1 1 (20.00%) PMP
1 1 (20.00%) PRINCE2 Certification
Vendors
1 1 (20.00%) Aruba
1 1 (20.00%) Avaya
1 1 (20.00%) Cisco
1 1 (20.00%) HP
1 1 (20.00%) Juniper
1 1 (20.00%) Microsoft
1 1 (20.00%) SAP
Hemel Hempstead, Hertfordshire
Bristow Holland
Salary: From £35,000 to £60,000 per annum
Posted: 3 days ago