Support Engineer Jobs in Hertfordshire

Support Engineer
East of England > Hertfordshire

The median Support Engineer salary in Hertfordshire is £29,500 per year according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 52 79 81
Rank change year-on-year +27 +2 -20
Permanent jobs requiring a Support Engineer 67 63 75
As % of all permanent jobs advertised in Hertfordshire 3.43% 3.28% 3.68%
As % of the Job Titles category 3.69% 3.80% 3.80%
Number of salaries quoted 65 53 59
10th Percentile £23,500 £26,250 £19,250
25th Percentile £24,250 £30,688 £25,375
Median annual salary (50th Percentile) £29,500 £32,500 £32,500
Median % change year-on-year -9.23% - -21.69%
75th Percentile £33,750 £36,000 £33,750
90th Percentile £40,250 £43,750 £40,650
East of England median annual salary £31,000 £32,000 £32,500
% change year-on-year -3.13% -1.54% -7.14%

All Permanent IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,816 1,659 1,972
% of permanent jobs with a recognized job title 92.89% 86.32% 96.86%
Number of salaries quoted 1,435 821 974
10th Percentile £25,809 £30,000 £26,750
25th Percentile £32,500 £40,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £75,000 £80,000 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

Support Engineer
Job Vacancy Trend in Hertfordshire

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Support Engineer in Hertfordshire

Support Engineer
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Support Engineer in Hertfordshire.

Salary trend for Support Engineer in Hertfordshire

Support Engineer
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Support Engineer in Hertfordshire over the 6 months to 28 April 2024.

Salary histogram for Support Engineer in Hertfordshire

Support Engineer
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the Hertfordshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford +24 15 £27,500 -15.38% 5
Stevenage 0 11 £25,500 -43.65% 1
Hertford +4 8 £29,750 - 1
St Albans +1 8 £32,500 -7.14% 1
Borehamwood 0 7 £40,000 +14.29% 2
Letchworth - 7 £29,500 -
Hatfield - 4 £32,500 -
Tring - 2 £30,000 -
Harpenden -2 1 - -
Support Engineer
East of England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 28 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Support Engineer in the job title.

1 59 (88.06%) Windows
2 51 (76.12%) Microsoft 365
3 49 (73.13%) Microsoft
4 44 (65.67%) Azure
5 33 (49.25%) Windows Server
6 31 (46.27%) Active Directory
7 29 (43.28%) Windows 10
8 27 (40.30%) Microsoft Office
9 25 (37.31%) SharePoint
10 22 (32.84%) Social Skills
11 21 (31.34%) Apple iOS
12 20 (29.85%) ITIL
12 20 (29.85%) Customer Service
13 19 (28.36%) Apple
13 19 (28.36%) Internet
13 19 (28.36%) Wi-Fi
14 18 (26.87%) Microsoft Exchange
15 17 (25.37%) VMware
16 16 (23.88%) VMware Infrastructure
17 15 (22.39%) LAN
17 15 (22.39%) WAN
18 13 (19.40%) Windows Server 2016
19 12 (17.91%) Virtual Desktop
19 12 (17.91%) Firewall
19 12 (17.91%) Microsoft Intune
20 11 (16.42%) PowerShell
20 11 (16.42%) Citrix
21 10 (14.93%) Android
21 10 (14.93%) Mac OS
21 10 (14.93%) Windows Server 2012

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (37.31%) SharePoint
2 18 (26.87%) Microsoft Exchange
3 6 (8.96%) Exchange Server 2013
4 4 (5.97%) Exchange Server 2007
4 4 (5.97%) Exchange Server 2010
5 2 (2.99%) WordPress
Applications
1 27 (40.30%) Microsoft Office
2 4 (5.97%) Microsoft Project
3 1 (1.49%) Microsoft Excel
3 1 (1.49%) MS Visio
Cloud Services
1 51 (76.12%) Microsoft 365
2 44 (65.67%) Azure
3 8 (11.94%) Entra ID
3 8 (11.94%) OneDrive
4 5 (7.46%) Google Workspace
5 4 (5.97%) Mimecast
6 2 (2.99%) AWS
Communications & Networking
1 19 (28.36%) Internet
1 19 (28.36%) Wi-Fi
2 15 (22.39%) LAN
2 15 (22.39%) WAN
3 12 (17.91%) Firewall
4 10 (14.93%) Remote Desktop
5 8 (11.94%) VPN
6 7 (10.45%) DNS
7 6 (8.96%) Intranet
7 6 (8.96%) Wireless
8 5 (7.46%) DHCP
8 5 (7.46%) TCP/IP
9 2 (2.99%) DKIM
9 2 (2.99%) DMARC
9 2 (2.99%) PBX
9 2 (2.99%) VoIP
10 1 (1.49%) Cisco ISE
10 1 (1.49%) Modbus
10 1 (1.49%) Network Security
10 1 (1.49%) SAN
Database & Business Intelligence
1 8 (11.94%) Amazon RDS
2 7 (10.45%) SQL Server
Development Applications
1 3 (4.48%) JIRA
General
1 22 (32.84%) Social Skills
2 1 (1.49%) Finance
2 1 (1.49%) Pharmaceutical
2 1 (1.49%) Retail
2 1 (1.49%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.99%) CSS
1 2 (2.99%) HTML
Miscellaneous
1 10 (14.93%) Social Media
2 9 (13.43%) Driving Licence
2 9 (13.43%) iPad
3 2 (2.99%) CCTV
3 2 (2.99%) Handset
4 1 (1.49%) Client/Server
4 1 (1.49%) Management Information System
4 1 (1.49%) Security Posture
4 1 (1.49%) Sports Betting
Operating Systems
1 59 (88.06%) Windows
2 33 (49.25%) Windows Server
3 29 (43.28%) Windows 10
4 21 (31.34%) Apple iOS
5 13 (19.40%) Windows Server 2016
6 10 (14.93%) Android
6 10 (14.93%) Mac OS
6 10 (14.93%) Windows Server 2012
6 10 (14.93%) Windows Server 2019
7 5 (7.46%) Windows 7
7 5 (7.46%) Windows 8
8 4 (5.97%) Windows Server 2008
9 3 (4.48%) Linux
10 2 (2.99%) Mac OS X
Processes & Methodologies
1 20 (29.85%) Customer Service
1 20 (29.85%) ITIL
2 8 (11.94%) Line Management
3 7 (10.45%) Incident Management
4 6 (8.96%) Kalman Filter
4 6 (8.96%) Remote Monitoring and Management
5 5 (7.46%) Break/Fix
5 5 (7.46%) Project Delivery
5 5 (7.46%) Server Management
5 5 (7.46%) Time Management
6 4 (5.97%) Customer Engagement
6 4 (5.97%) Data Loss Prevention
6 4 (5.97%) Problem-Solving
6 4 (5.97%) Service Delivery
6 4 (5.97%) Service Desk Management
6 4 (5.97%) Software Deployment
6 4 (5.97%) Software Testing
6 4 (5.97%) Stakeholder Management
6 4 (5.97%) Ticket Management
7 3 (4.48%) Information Security
Programming Languages
1 11 (16.42%) PowerShell
2 5 (7.46%) VB
3 1 (1.49%) SQL
Qualifications
1 8 (11.94%) MCP
1 8 (11.94%) Microsoft Certification
2 6 (8.96%) HND
3 5 (7.46%) DBS Check
4 2 (2.99%) Degree
5 1 (1.49%) CCAA
5 1 (1.49%) CCNA
5 1 (1.49%) Cisco Certification
5 1 (1.49%) Citrix Certification
5 1 (1.49%) MCTS
5 1 (1.49%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (4.48%) GDPR
2 2 (2.99%) Cyber Essentials
3 1 (1.49%) GxP
3 1 (1.49%) ISO/IEC 27001
3 1 (1.49%) SLA
System Software
1 31 (46.27%) Active Directory
2 16 (23.88%) VMware Infrastructure
3 12 (17.91%) Virtual Desktop
4 9 (13.43%) Hyper-V
5 7 (10.45%) vSphere
6 4 (5.97%) VMware ESXi
7 2 (2.99%) Terminal Services
Systems Management
1 12 (17.91%) Microsoft Intune
2 6 (8.96%) SmoothWall
3 4 (5.97%) Jamf Pro
4 1 (1.49%) Active Directory Federation Services
4 1 (1.49%) DatAdvantage
4 1 (1.49%) QRadar
4 1 (1.49%) SCCM
4 1 (1.49%) Stealthwatch
4 1 (1.49%) Symantec Endpoint Protection
4 1 (1.49%) vCenter Server
4 1 (1.49%) WSUS
Vendors
1 49 (73.13%) Microsoft
2 19 (28.36%) Apple
3 17 (25.37%) VMware
4 11 (16.42%) Citrix
5 9 (13.43%) HP
6 5 (7.46%) Google
7 4 (5.97%) Veeam
8 3 (4.48%) Cisco
9 2 (2.99%) ConnectWise
9 2 (2.99%) Sage
10 1 (1.49%) Civica
10 1 (1.49%) Draytek
10 1 (1.49%) Oracle
10 1 (1.49%) Qualys
10 1 (1.49%) ServiceNow
10 1 (1.49%) SonicWALL
10 1 (1.49%) Symantec
10 1 (1.49%) Varonis
10 1 (1.49%) WatchGuard