The first table below looks at the demand for SLA skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Hertfordshire region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 70 68 84
Rank change year-on-year
-2 +16
Permanent jobs citing SLA 75 89 64
As % of all permanent IT jobs located in Hertfordshire 3.02% 3.42% 2.45%
As % of the Quality Assurance & Compliance category 26.04% 34.63% 24.33%
Number of salaries quoted 49 74 57
Average salary £35,000 £42,500 £33,000
Average salary % change year-on-year
-17.64% +28.78%
90% offered a salary of more than £27,000 £21,450 £20,000
10% offered a salary of more than £52,500 £65,000 £47,500
UK excluding London average salary £32,500 £36,618 £36,000
% change year-on-year
-11.24% +1.71%
Quality Assurance & Compliance Category
Hertfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
288 257 263
As % of all permanent IT jobs located in Hertfordshire 11.60% 9.87% 10.09%
Number of salaries quoted 241 220 194
Average salary £43,250 £40,000 £41,500
Average salary % change year-on-year
+8.12% -3.61%
90% offered a salary of more than £27,750 £27,800 £24,000
10% offered a salary of more than £64,750 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £40,000
SLA
East of England

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hertfordshire region.

SLA Salary Trend in Hertfordshire

SLA
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing SLA across the Hertfordshire region over the 3 months to 24 April 2014.

SLA Salary Histogram in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Watford +2 30 £49,250 +97.00%
Stevenage -17 5 £23,250 -45.29%
Welwyn Garden City +24 4 £33,000 +30.69% 1
Hemel Hempstead -5 4 £35,000 -24.32%
Rickmansworth +8 3 £27,000 -56.80%
Borehamwood +1 3 £27,500 -38.88%
St Albans -2 3 £35,000 -44.00%
Bishop's Stortford - 1 £50,000 -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 24 April 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 61 (47.29%) Windows
2 34 (26.36%) Service Delivery
3 33 (25.58%) ITIL
4 32 (24.81%) Active Directory
4 32 (24.81%) Windows Server 2008
5 30 (23.26%) VMware
6 29 (22.48%) MS Office
7 28 (21.71%) Service Management
7 28 (21.71%) Finance
8 25 (19.38%) Microsoft
8 25 (19.38%) Retail
9 24 (18.60%) Windows Server 2003
10 22 (17.05%) SQL
10 22 (17.05%) MS Excel
11 21 (16.28%) Linux
11 21 (16.28%) Citrix
12 17 (13.18%) Windows XP
12 17 (13.18%) Change Management
13 16 (12.40%) Microsoft Certification
13 16 (12.40%) MS Exchange
13 16 (12.40%) Exchange Server 2010
13 16 (12.40%) VMware Infrastructure
14 15 (11.63%) Degree
15 14 (10.85%) Exchange Server 2007
15 14 (10.85%) Incident Management
15 14 (10.85%) TCP/IP
16 13 (10.08%) HP
16 13 (10.08%) E-Commerce
16 13 (10.08%) MCP
16 13 (10.08%) Java

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 24 April 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 16 (12.40%) MS Exchange
1 16 (12.40%) Exchange Server 2010
2 14 (10.85%) Exchange Server 2007
3 10 (7.75%) Exchange Server 2003
3 10 (7.75%) Apache
4 7 (5.43%) WebSphere Application Server
4 7 (5.43%) WebSphere
4 7 (5.43%) Exchange Server 2013
5 6 (4.65%) Tomcat
6 3 (2.33%) Blackberry Enterprise Server
7 2 (1.55%) IIS
8 1 (0.78%) Lync
Applications
1 29 (22.48%) MS Office
2 22 (17.05%) MS Excel
3 4 (3.10%) MS Visio
4 3 (2.33%) Spreadsheet
Business Applications
1 1 (0.78%) SAP FI
1 1 (0.78%) SAP CO
1 1 (0.78%) SAP FI/CO
Communications & Networking
1 14 (10.85%) TCP/IP
2 11 (8.53%) HTTP
3 10 (7.75%) Internet
4 7 (5.43%) DNS
4 7 (5.43%) LAN
5 6 (4.65%) Network Security
6 5 (3.88%) Firewall
7 4 (3.10%) Cisco ASA
7 4 (3.10%) SNMP
7 4 (3.10%) WAN
7 4 (3.10%) SAN
8 3 (2.33%) Structured Cabling
8 3 (2.33%) SMTP
8 3 (2.33%) NAS
9 2 (1.55%) Cisco IOS
9 2 (1.55%) iSCSI
9 2 (1.55%) LTE
9 2 (1.55%) SSL
9 2 (1.55%) Packet Switching
9 2 (1.55%) SMS
Database & Business Intelligence
1 7 (5.43%) DB2
1 7 (5.43%) Relational Database
2 5 (3.88%) MySQL
2 5 (3.88%) SQL Server
3 2 (1.55%) SQL Server 2008
4 1 (0.78%) SQL Server Integration Services
4 1 (0.78%) SQL Server Reporting Services
4 1 (0.78%) SQL Server Analysis Services
Development Applications
1 4 (3.10%) Wise Package Studio
1 4 (3.10%) MSI
1 4 (3.10%) InstallShield
1 4 (3.10%) AdminStudio
2 2 (1.55%) Eclipse
General
1 28 (21.71%) Finance
2 25 (19.38%) Retail
3 13 (10.08%) Manufacturing
4 12 (9.30%) Back Office
5 8 (6.20%) Billing
5 8 (6.20%) Telecoms
6 3 (2.33%) Marketing
7 1 (0.78%) Front Office
7 1 (0.78%) Legal
7 1 (0.78%) Pharmaceutical
7 1 (0.78%) Multimedia
Job Titles
1 35 (27.13%) Analyst
2 30 (23.26%) Service Manager
3 14 (10.85%) 2nd Line Support
3 14 (10.85%) Support Engineer
4 13 (10.08%) Service Analyst
5 12 (9.30%) Service Desk Analyst
5 12 (9.30%) Support Analyst
6 11 (8.53%) Service Desk Manager
7 8 (6.20%) 2nd Line Support Engineer
7 8 (6.20%) Delivery Manager
7 8 (6.20%) Services Delivery Manager
8 7 (5.43%) Applications Support
8 7 (5.43%) Infrastructure Engineer
8 7 (5.43%) Senior Infrastructure Engineer
9 6 (4.65%) 2nd Line Support Analyst
9 6 (4.65%) Technical Support
10 4 (3.10%) Technical Design Leader
10 4 (3.10%) Security Analyst
10 4 (3.10%) Senior Support Engineer
10 4 (3.10%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 7 (5.43%) J2EE
2 6 (4.65%) JSP
3 4 (3.10%) LAMP
3 4 (3.10%) HTML
3 4 (3.10%) CSS
3 4 (3.10%) .NET
3 4 (3.10%) SOAP
4 2 (1.55%) Struts2
4 2 (1.55%) Struts
4 2 (1.55%) DCOM
Miscellaneous
1 7 (5.43%) Management Information System
1 7 (5.43%) Smartphone
2 5 (3.88%) Computer Science
3 4 (3.10%) Blackberry
4 3 (2.33%) EPoS
4 3 (2.33%) NHS
5 2 (1.55%) Visualisation
5 2 (1.55%) PKI
6 1 (0.78%) FMCG
Operating Systems
1 61 (47.29%) Windows
2 32 (24.81%) Windows Server 2008
3 24 (18.60%) Windows Server 2003
4 21 (16.28%) Linux
5 17 (13.18%) Windows XP
6 12 (9.30%) UNIX
7 11 (8.53%) Windows 7
7 11 (8.53%) Windows 8
8 9 (6.98%) Windows Vista
8 9 (6.98%) Windows Server 2012
9 7 (5.43%) Windows 2000
10 6 (4.65%) Solaris
11 4 (3.10%) AIX
12 3 (2.33%) Debian
12 3 (2.33%) Red Hat Enterprise Linux
13 1 (0.78%) Windows 2000 Server
Processes & Methodologies
1 34 (26.36%) Service Delivery
2 33 (25.58%) ITIL
3 28 (21.71%) Service Management
4 17 (13.18%) Change Management
5 14 (10.85%) Incident Management
6 13 (10.08%) E-Commerce
7 12 (9.30%) Problem Management
8 11 (8.53%) Release Management
9 10 (7.75%) Time Management
10 9 (6.98%) Workflow
10 9 (6.98%) Disaster Recovery
11 8 (6.20%) Root Cause Analysis
12 7 (5.43%) Project Management
13 6 (4.65%) Web Design
13 6 (4.65%) Business Intelligence
14 5 (3.88%) Stakeholder Management
14 5 (3.88%) Network Management
15 4 (3.10%) Resource Management
15 4 (3.10%) Lean Six Sigma
15 4 (3.10%) Computer Security
Programming Languages
1 22 (17.05%) SQL
2 13 (10.08%) Java
3 7 (5.43%) Perl
4 6 (4.65%) PowerShell
4 6 (4.65%) JavaScript
4 6 (4.65%) VBScript
5 5 (3.88%) PHP
6 4 (3.10%) Korn
6 4 (3.10%) VB
6 4 (3.10%) Python
7 3 (2.33%) Bash Shell
8 2 (1.55%) Shell Script
Qualifications
1 16 (12.40%) Microsoft Certification
2 15 (11.63%) Degree
3 13 (10.08%) MCP
4 10 (7.75%) MCSE
5 9 (6.98%) ITIL Certification
5 9 (6.98%) Security Cleared
6 8 (6.20%) SC Cleared
7 7 (5.43%) MCTS
8 6 (4.65%) CNA
8 6 (4.65%) CNE
8 6 (4.65%) Novell Certification
9 4 (3.10%) EnCE
9 4 (3.10%) GIAC
9 4 (3.10%) MOS
9 4 (3.10%) CISSP
9 4 (3.10%) Cisco Certification
10 3 (2.33%) CCNP
10 3 (2.33%) RHCE
10 3 (2.33%) MBA
11 2 (1.55%) CCSA
Quality Assurance & Compliance
1 4 (3.10%) ISO/IEC 27001
2 1 (0.78%) QA
System Software
1 32 (24.81%) Active Directory
2 16 (12.40%) VMware Infrastructure
3 12 (9.30%) VMware ESX
3 12 (9.30%) vSphere
4 9 (6.98%) Hyper-V
5 8 (6.20%) Microsoft App-V
6 3 (2.33%) NFS
6 3 (2.33%) Samba
6 3 (2.33%) VMware Server
7 2 (1.55%) Terminal Services
8 1 (0.78%) VMware ESXi
8 1 (0.78%) Xen
Systems Management
1 6 (4.65%) SCCM
1 6 (4.65%) Norton AntiVirus
2 5 (3.88%) Tivoli
3 4 (3.10%) WSUS
3 4 (3.10%) Tivoli Monitoring
3 4 (3.10%) Netcool
3 4 (3.10%) Netcool/OMNIbus
3 4 (3.10%) Control-M
4 2 (1.55%) SCOM
4 2 (1.55%) WMI
5 1 (0.78%) NetBackup
Vendors
1 30 (23.26%) VMware
2 25 (19.38%) Microsoft
3 21 (16.28%) Citrix
4 13 (10.08%) HP
5 12 (9.30%) IBM
6 10 (7.75%) Cisco
7 7 (5.43%) Symantec
7 7 (5.43%) Remedy
7 7 (5.43%) Computacenter
8 6 (4.65%) CheckPoint
8 6 (4.65%) Sophos
8 6 (4.65%) Apple
9 5 (3.88%) SAP
10 4 (3.10%) Altiris
11 3 (2.33%) Red Hat
11 3 (2.33%) Juniper
11 3 (2.33%) Amdocs
12 2 (1.55%) F5
12 2 (1.55%) Blue Coat
12 2 (1.55%) Adobe
Welwyn Garden City, Hertfordshire
Ashdown IT
Salary: £35000 - £45000 per annum + benefits
Posted: Yesterday
Hitchin, Hertfordshire
The Co-operative Group
Salary: From £18,817 to £23,522 per annum + Benefits
Posted: Yesterday
Hatfield, Hertfordshire
Advantage XPO
Posted: 2 days ago
Watford
Interquest - IQ ESM
Salary: £40000 - £55000 per annum + bonus + pension + health
Posted: 22 days ago
Stevenage Herts Hitchin Letchworth
Questor Resourcing
Salary: To £20+40%VPP
Posted: 30+ days ago