The table below looks at the statistics for SLA skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 80 86 80
Rank change year-on-year
+6 -6
Permanent jobs citing SLA 61 47 93
As % of all permanent IT jobs located in Hertfordshire 2.68% 2.33% 3.15%
As % of the Quality Assurance & Compliance category 28.91% 28.66% 27.27%
Number of salaries quoted 49 31 58
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £27,200 £22,500 £21,850
10% offered a salary of more than £61,000 £67,500 £45,750
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Hertfordshire region.

Quality Assurance & Compliance Category
Hertfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
211 164 341
As % of all permanent IT jobs located in Hertfordshire 9.27% 8.13% 11.56%
Number of salaries quoted 174 134 258
Average salary £42,500 £40,000 £47,500
Average salary % change year-on-year
+6.25% -15.78%
90% offered a salary of more than £27,900 £25,500 £31,500
10% offered a salary of more than £64,000 £70,000 £58,500
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hertfordshire region.

SLA Salary Trend in Hertfordshire

SLA
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing SLA across the Hertfordshire region over the 3 months to 17 September 2014.

SLA Salary Histogram in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +5 22 £42,500 - 3
Stevenage +10 8 £28,250 +66.17%
Hemel Hempstead -18 7 £42,500 +21.42% 1
Rickmansworth +7 5 £65,000 +100.00%
Hitchin - 4 - -
Hoddesdon - 4 £30,000 -
Borehamwood - 3 £36,750 -
Hertford - 2 £32,000 - 1
Abbots Langley - 1 £52,500 -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 17 September 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 42 (33.87%) ITIL
2 39 (31.45%) Service Delivery
3 36 (29.03%) Windows
4 29 (23.39%) Microsoft
5 28 (22.58%) Finance
6 27 (21.77%) MS Excel
7 24 (19.35%) Project Management
8 23 (18.55%) Service Management
9 17 (13.71%) MS Office
10 16 (12.90%) Active Directory
11 15 (12.10%) Cisco
12 14 (11.29%) VMware
13 13 (10.48%) Change Management
14 11 (8.87%) CRM
14 11 (8.87%) Marketing
14 11 (8.87%) Analytical Skills
15 10 (8.06%) Adobe
15 10 (8.06%) Marketing Strategy
16 9 (7.26%) MS Exchange
16 9 (7.26%) WAN
16 9 (7.26%) DNS
16 9 (7.26%) Cisco Certification
16 9 (7.26%) Windows Server 2008
17 8 (6.45%) LAN
17 8 (6.45%) Citrix
17 8 (6.45%) Microsoft Certification
17 8 (6.45%) SAN
17 8 (6.45%) Symantec
17 8 (6.45%) Firewall
17 8 (6.45%) Management Information System

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 17 September 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.26%) MS Exchange
2 5 (4.03%) Lync
2 5 (4.03%) Exchange Server 2010
3 4 (3.23%) Exchange Server 2007
3 4 (3.23%) Exchange Server 2003
4 2 (1.61%) Apache
4 2 (1.61%) SharePoint
5 1 (0.81%) WebLogic
5 1 (0.81%) IIS
5 1 (0.81%) WebSphere
5 1 (0.81%) Oracle HTTP Server
5 1 (0.81%) nginx
5 1 (0.81%) Exchange Server 2013
Applications
1 27 (21.77%) MS Excel
2 17 (13.71%) MS Office
3 3 (2.42%) MS Project
3 3 (2.42%) Spreadsheet
4 1 (0.81%) MS Visio
4 1 (0.81%) MS PowerPoint
Business Applications
1 4 (3.23%) Dynamics CRM
2 1 (0.81%) SAP FI
2 1 (0.81%) SAP FI/CO
2 1 (0.81%) SAP CO
2 1 (0.81%) SAP CS
Cloud Services
1 1 (0.81%) Office 365
1 1 (0.81%) GitHub
Communications & Networking
1 9 (7.26%) WAN
1 9 (7.26%) DNS
2 8 (6.45%) Firewall
2 8 (6.45%) SAN
2 8 (6.45%) LAN
3 7 (5.65%) TCP/IP
4 6 (4.84%) Internet
5 5 (4.03%) MPLS
5 5 (4.03%) DHCP
6 4 (3.23%) SMS
6 4 (3.23%) VPN
7 3 (2.42%) OSPF
7 3 (2.42%) BGP
7 3 (2.42%) Network Security
8 2 (1.61%) Cisco IPT
8 2 (1.61%) VoIP
8 2 (1.61%) ADSL
8 2 (1.61%) Ethernet
9 1 (0.81%) FTP
9 1 (0.81%) HTTP
Database & Business Intelligence
1 5 (4.03%) SQL Server
2 2 (1.61%) Crystal Reports
2 2 (1.61%) SQL Server Reporting Services
2 2 (1.61%) MySQL
3 1 (0.81%) SQL Server Integration Services
3 1 (0.81%) SQL Server Analysis Services
3 1 (0.81%) Oracle Reports
Development Applications
1 1 (0.81%) Ant
1 1 (0.81%) Maven
1 1 (0.81%) Git (software)
1 1 (0.81%) Hudson
1 1 (0.81%) Jenkins
General
1 28 (22.58%) Finance
2 11 (8.87%) Marketing
3 7 (5.65%) Telecoms
4 4 (3.23%) Legal
5 3 (2.42%) Manufacturing
5 3 (2.42%) Advertising
5 3 (2.42%) Billing
6 2 (1.61%) Local Government
6 2 (1.61%) Retail
7 1 (0.81%) Pharmaceutical
7 1 (0.81%) Games
7 1 (0.81%) Banking
Job Titles
1 37 (29.84%) Service Manager
2 18 (14.52%) Services Delivery Manager
2 18 (14.52%) Delivery Manager
3 15 (12.10%) Analyst
4 12 (9.68%) Support Engineer
4 12 (9.68%) Service Desk Manager
5 8 (6.45%) Team Leader
6 7 (5.65%) Service Analyst
7 6 (4.84%) Service Desk Analyst
8 5 (4.03%) Consultant
8 5 (4.03%) Account Manager
8 5 (4.03%) Support Analyst
8 5 (4.03%) Storage Specialist
8 5 (4.03%) Backup Specialist
9 4 (3.23%) Operations Engineer
9 4 (3.23%) Deskside Support
9 4 (3.23%) Support Team Leader
9 4 (3.23%) Server Engineer
9 4 (3.23%) Network Consultant
9 4 (3.23%) Desktop Support
Libraries, Frameworks & Software Standards
1 4 (3.23%) Middleware
2 1 (0.81%) LAMP
2 1 (0.81%) REST
2 1 (0.81%) J2EE
2 1 (0.81%) SOAP
Miscellaneous
1 11 (8.87%) Analytical Skills
2 8 (6.45%) Management Information System
3 6 (4.84%) CMDB
3 6 (4.84%) Statistics
4 5 (4.03%) Clustering
5 4 (3.23%) Mathematics
5 4 (3.23%) Computer Science
5 4 (3.23%) Smartphone
6 3 (2.42%) Symmetrix DMX
6 3 (2.42%) Celerra
6 3 (2.42%) CLARiiON
6 3 (2.42%) Symmetrix
6 3 (2.42%) PMI
7 2 (1.61%) Blackberry
7 2 (1.61%) Video Conferencing
8 1 (0.81%) FMCG
8 1 (0.81%) User Experience
8 1 (0.81%) Replication
8 1 (0.81%) PKI
Operating Systems
1 36 (29.03%) Windows
2 9 (7.26%) Windows Server 2008
3 7 (5.65%) Windows Server 2003
4 6 (4.84%) Windows 7
5 5 (4.03%) Linux
6 4 (3.23%) UNIX
6 4 (3.23%) Solaris
7 3 (2.42%) AIX
8 2 (1.61%) Windows XP
8 2 (1.61%) Windows 8
8 2 (1.61%) Windows Server 2012
9 1 (0.81%) CentOS
9 1 (0.81%) Red Hat Enterprise Linux
Processes & Methodologies
1 42 (33.87%) ITIL
2 39 (31.45%) Service Delivery
3 24 (19.35%) Project Management
4 23 (18.55%) Service Management
5 13 (10.48%) Change Management
6 11 (8.87%) CRM
7 10 (8.06%) Marketing Strategy
8 8 (6.45%) Supplier Management
9 7 (5.65%) Line Management
10 6 (4.84%) Asset Management
10 6 (4.84%) PRINCE2
10 6 (4.84%) Disaster Recovery
10 6 (4.84%) Workflow
11 5 (4.03%) Agile Software Development
11 5 (4.03%) Problem Management
11 5 (4.03%) Matrix Management
11 5 (4.03%) Capacity Management
11 5 (4.03%) Performance Management
11 5 (4.03%) Capacity Planning
12 4 (3.23%) Continuous Improvement
Programming Languages
1 7 (5.65%) SQL
2 4 (3.23%) Shell Script
2 4 (3.23%) Perl
2 4 (3.23%) Erlang
3 3 (2.42%) AWK
4 2 (1.61%) C
5 1 (0.81%) Java
5 1 (0.81%) PHP
5 1 (0.81%) VB
5 1 (0.81%) Python
5 1 (0.81%) PowerShell
5 1 (0.81%) Bash Shell
5 1 (0.81%) WebLogic Scripting Tool
Qualifications
1 9 (7.26%) Cisco Certification
2 8 (6.45%) Microsoft Certification
2 8 (6.45%) Degree
3 7 (5.65%) CCNP
3 7 (5.65%) MCTS
4 6 (4.84%) ITIL Certification
5 5 (4.03%) CCNA
6 4 (3.23%) SC Cleared
6 4 (3.23%) Security Cleared
6 4 (3.23%) MCITP
6 4 (3.23%) PRINCE2 Certification
7 3 (2.42%) PMI Certification
7 3 (2.42%) MBA
7 3 (2.42%) MCP
8 2 (1.61%) MCSE
8 2 (1.61%) MCSA
8 2 (1.61%) CCIE
8 2 (1.61%) VMware Certified Professional (VCP)
9 1 (0.81%) ACCA
9 1 (0.81%) VCAP
Quality Assurance & Compliance
1 7 (5.65%) QA
2 3 (2.42%) ISO/IEC 27001
System Software
1 16 (12.90%) Active Directory
2 6 (4.84%) VMware Infrastructure
2 6 (4.84%) Hyper-V
3 4 (3.23%) XenApp
3 4 (3.23%) Forefront TMG
4 3 (2.42%) Veritas Volume Manager
4 3 (2.42%) SRDF
5 2 (1.61%) vSphere
5 2 (1.61%) VMware ESXi
6 1 (0.81%) vCloud
6 1 (0.81%) Varnish
6 1 (0.81%) NFS
6 1 (0.81%) Sendmail
6 1 (0.81%) Tivoli Workload Scheduler
6 1 (0.81%) VMware ESX
Systems Management
1 4 (3.23%) Backup Exec
1 4 (3.23%) SCCM
2 3 (2.42%) NetBackup
3 2 (1.61%) OpenView
3 2 (1.61%) Tivoli
3 2 (1.61%) Puppet
3 2 (1.61%) Cisco UCCX
3 2 (1.61%) Cisco CUCM
4 1 (0.81%) Opscode Chef
4 1 (0.81%) SCOM
Vendors
1 29 (23.39%) Microsoft
2 15 (12.10%) Cisco
3 14 (11.29%) VMware
4 10 (8.06%) Adobe
5 8 (6.45%) Citrix
5 8 (6.45%) Symantec
6 5 (4.03%) Juniper
7 4 (3.23%) NetApp
8 3 (2.42%) StorageTek
8 3 (2.42%) Veritas
8 3 (2.42%) SAP
8 3 (2.42%) EMC
8 3 (2.42%) Sun
8 3 (2.42%) 3Com
8 3 (2.42%) Brocade
8 3 (2.42%) Fortinet
9 2 (1.61%) SolarWinds
9 2 (1.61%) CA
9 2 (1.61%) Remedy
9 2 (1.61%) Amdocs
Hemel Hempstead, Hertfordshire
Latcom Ltd
Salary: From £18,500 to £19,500 per annum + shift allowance of £1.5k + Career
Posted: 5 hours ago
St. Albans, Hertfordshire
IT Retail People Ltd
Salary: Up to £35,000 per annum Excellent Career Opportunity
Posted: 10 hours ago
Hertfordshire
Polar Recruitment
Salary: £55000 - £60000 per annum + + Car & Benefits
Posted: Yesterday
Hertfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Benefits
Posted: 2 days ago
Hertfordshire
Polar Recruitment
Salary: £70000 - £75000 per annum + + Car + Bonus + Benefits
Posted: 2 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 5 days ago
Central London, London, Hounslow, Slough,...
XIST4 IT LIMITED
Salary: £45-65,000 + 20% Bonus + Bens
Posted: 6 days ago
Central London, London, Hounslow, Slough,...
XIST4 IT LIMITED
Salary: £45-65,000 + £10k Bonus
Posted: 12 days ago
Hertford
Capita - ITIN
Salary: £28000.00 - £35000.00 per annum
Posted: 14 days ago