The table below looks at the statistics for SLA skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 73 83 58
Rank change year-on-year
+10 -25
Permanent jobs citing SLA 75 46 128
As % of all permanent IT jobs located in Hertfordshire 3.16% 2.43% 4.19%
As % of the Quality Assurance & Compliance category 27.17% 27.54% 31.92%
Number of salaries quoted 55 33 79
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £32,500 £25,000 £23,950
10% offered a salary of more than £66,500 £62,500 £50,000
UK excluding London average salary £35,000 £35,000 £35,000
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Hertfordshire region.

Quality Assurance & Compliance Category
Hertfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
276 167 401
As % of all permanent IT jobs located in Hertfordshire 11.65% 8.82% 13.12%
Number of salaries quoted 218 126 323
Average salary £47,500 £37,500 £42,500
Average salary % change year-on-year
+26.66% -11.76%
90% offered a salary of more than £28,100 £29,000 £26,100
10% offered a salary of more than £67,500 £67,000 £57,500
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hertfordshire region.

SLA Salary Trend in Hertfordshire

SLA
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing SLA across the Hertfordshire region over the 3 months to 19 December 2014.

SLA Salary Histogram in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -9 25 £37,500 -18.91% 1
Hemel Hempstead +3 18 £40,000 - 2
Hertford - 5 £23,500 -
St Albans - 5 £67,500 -
Stevenage +12 4 £32,500 +22.64%
Rickmansworth - 2 £66,250 - 1
Hitchin - 1 £52,500 -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 55 (40.44%) ITIL
2 44 (32.35%) Windows
3 41 (30.15%) Finance
4 35 (25.74%) Service Delivery
5 28 (20.59%) Cisco
6 25 (18.38%) Problem Management
7 24 (17.65%) SQL
7 24 (17.65%) Microsoft
8 20 (14.71%) Active Directory
9 19 (13.97%) Change Management
9 19 (13.97%) WAN
10 18 (13.24%) LAN
10 18 (13.24%) Cisco Certification
10 18 (13.24%) Telecoms
11 17 (12.50%) Time Management
12 16 (11.76%) Project Management
13 15 (11.03%) MS Excel
13 15 (11.03%) Retail
14 14 (10.29%) Firewall
14 14 (10.29%) Analytical Skills
14 14 (10.29%) CRM
14 14 (10.29%) Asset Management
14 14 (10.29%) Incident Management
14 14 (10.29%) Linux
15 12 (8.82%) PL/SQL
15 12 (8.82%) UNIX
15 12 (8.82%) E-Commerce
15 12 (8.82%) DB2
15 12 (8.82%) SC Cleared
15 12 (8.82%) Security Cleared

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 19 December 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 11 (8.09%) MS Exchange
1 11 (8.09%) Apache Solr
2 10 (7.35%) Lync
3 7 (5.15%) Exchange Server 2010
4 5 (3.68%) IBM Notes
5 4 (2.94%) Exchange Server 2003
5 4 (2.94%) Exchange Server 2007
6 1 (0.74%) nginx
6 1 (0.74%) Apache
6 1 (0.74%) SharePoint
6 1 (0.74%) SharePoint 2010
6 1 (0.74%) SharePoint 2013
6 1 (0.74%) Exchange Server 2013
6 1 (0.74%) IIS
Applications
1 15 (11.03%) MS Excel
2 11 (8.09%) MS Office
3 3 (2.21%) MS Project
4 1 (0.74%) MS PowerPoint
Business Applications
1 7 (5.15%) Dynamics CRM
2 5 (3.68%) SAP FI/CO
2 5 (3.68%) SAP CO
2 5 (3.68%) SAP FI
3 1 (0.74%) Oracle EBS
3 1 (0.74%) SAP CRM
3 1 (0.74%) Oracle 11i
3 1 (0.74%) Agresso
3 1 (0.74%) SAP SD
Cloud Services
1 1 (0.74%) Office 365
Communications & Networking
1 19 (13.97%) WAN
2 18 (13.24%) LAN
3 14 (10.29%) Firewall
4 11 (8.09%) HTTP
5 10 (7.35%) TCP/IP
5 10 (7.35%) DNS
6 8 (5.88%) VPN
6 8 (5.88%) Wi-Fi
7 7 (5.15%) DHCP
8 5 (3.68%) MPLS
9 4 (2.94%) Internet
9 4 (2.94%) SMS
10 3 (2.21%) DWDM
11 2 (1.47%) OSPF
11 2 (1.47%) BGP
11 2 (1.47%) VoIP
11 2 (1.47%) ADSL
11 2 (1.47%) Ethernet
11 2 (1.47%) Network Security
11 2 (1.47%) SAN
Database & Business Intelligence
1 12 (8.82%) DB2
2 6 (4.41%) QlikView
3 5 (3.68%) SQL Server
4 2 (1.47%) Crystal Reports
5 1 (0.74%) Oracle Reports
5 1 (0.74%) RDBMS
5 1 (0.74%) Oracle Database 10g
5 1 (0.74%) SQL Server 2000
5 1 (0.74%) Oracle Database 11g
5 1 (0.74%) Oracle Database 12c
5 1 (0.74%) Oracle Database
5 1 (0.74%) Relational Database
5 1 (0.74%) MySQL
General
1 41 (30.15%) Finance
2 18 (13.24%) Telecoms
3 15 (11.03%) Retail
4 3 (2.21%) Advertising
5 2 (1.47%) Billing
5 2 (1.47%) Local Government
5 2 (1.47%) Legal
6 1 (0.74%) Manufacturing
6 1 (0.74%) Back Office
6 1 (0.74%) Banking
Job Titles
1 27 (19.85%) Service Manager
2 18 (13.24%) Services Delivery Manager
2 18 (13.24%) Delivery Manager
3 13 (9.56%) Analyst
3 13 (9.56%) Support Engineer
4 11 (8.09%) Team Leader
4 11 (8.09%) Support Manager
5 8 (5.88%) Network Engineer
6 7 (5.15%) Senior Network Engineer
7 6 (4.41%) Consultant
7 6 (4.41%) Business Analyst
8 5 (3.68%) Infrastructure Engineer
8 5 (3.68%) Service Analyst
8 5 (3.68%) SAP Business Analyst
8 5 (3.68%) NOC Engineer
8 5 (3.68%) Head of IT
8 5 (3.68%) SAP Analyst
9 4 (2.94%) Help Desk Team Lead
9 4 (2.94%) Support Team Leader
9 4 (2.94%) Server Engineer
Libraries, Frameworks & Software Standards
1 11 (8.09%) J2EE
2 1 (0.74%) Middleware
2 1 (0.74%) LAMP
Miscellaneous
1 14 (10.29%) Analytical Skills
2 6 (4.41%) Statistics
3 5 (3.68%) Mathematics
3 5 (3.68%) FMCG
3 5 (3.68%) Clustering
4 4 (2.94%) CMDB
5 3 (2.21%) Video Conferencing
5 3 (2.21%) PMI
5 3 (2.21%) Management Information System
5 3 (2.21%) Smartphone
6 1 (0.74%) Replication
6 1 (0.74%) Blackberry
Operating Systems
1 44 (32.35%) Windows
2 14 (10.29%) Linux
3 12 (8.82%) UNIX
4 6 (4.41%) Windows XP
4 6 (4.41%) Windows 7
5 5 (3.68%) Windows Server 2008
6 4 (2.94%) Windows Server 2003
7 3 (2.21%) Windows 8
7 3 (2.21%) Windows Server 2012
8 1 (0.74%) AIX
8 1 (0.74%) Solaris
8 1 (0.74%) Windows 2000 Server
8 1 (0.74%) CentOS
8 1 (0.74%) Apple iOS
Processes & Methodologies
1 55 (40.44%) ITIL
2 35 (25.74%) Service Delivery
3 25 (18.38%) Problem Management
4 19 (13.97%) Change Management
5 17 (12.50%) Time Management
6 16 (11.76%) Project Management
7 14 (10.29%) CRM
7 14 (10.29%) Incident Management
7 14 (10.29%) Asset Management
8 12 (8.82%) E-Commerce
9 11 (8.09%) Service Management
10 10 (7.35%) Performance Management
10 10 (7.35%) Change Control
11 9 (6.62%) Coaching
11 9 (6.62%) People Management
12 8 (5.88%) Continuous Improvement
12 8 (5.88%) Line Management
13 6 (4.41%) Enterprise Architecture
13 6 (4.41%) Matrix Management
14 5 (3.68%) Supplier Management
Programming Languages
1 24 (17.65%) SQL
2 12 (8.82%) PL/SQL
3 11 (8.09%) Java
4 6 (4.41%) Erlang
5 3 (2.21%) C
6 1 (0.74%) Perl
6 1 (0.74%) PHP
6 1 (0.74%) PowerShell
6 1 (0.74%) Bash Shell
6 1 (0.74%) VB
Qualifications
1 18 (13.24%) Cisco Certification
2 12 (8.82%) SC Cleared
2 12 (8.82%) Security Cleared
3 11 (8.09%) CCNP
4 9 (6.62%) CCNA
5 8 (5.88%) Degree
6 7 (5.15%) Microsoft Certification
6 7 (5.15%) CCSA
6 7 (5.15%) MCTS
7 6 (4.41%) ITIL Certification
8 4 (2.94%) MCP
9 3 (2.21%) PMI Certification
9 3 (2.21%) MCITP
10 1 (0.74%) PRINCE2 Certification
10 1 (0.74%) ACCA
10 1 (0.74%) CIMA
10 1 (0.74%) MCSE
10 1 (0.74%) MCSA
Quality Assurance & Compliance
1 7 (5.15%) ISO/IEC 27001
2 5 (3.68%) QA
System Software
1 20 (14.71%) Active Directory
2 6 (4.41%) Hyper-V
3 5 (3.68%) VMware Infrastructure
4 4 (2.94%) XenApp
4 4 (2.94%) Forefront TMG
5 1 (0.74%) Varnish
5 1 (0.74%) XenDesktop
5 1 (0.74%) vSphere
5 1 (0.74%) Sendmail
5 1 (0.74%) Oracle RMAN
5 1 (0.74%) Oracle RAC
Systems Management
1 5 (3.68%) Backup Exec
2 4 (2.94%) SCCM
3 2 (1.47%) OpenView
4 1 (0.74%) Oracle Enterprise Manager
4 1 (0.74%) Data Guard
Vendors
1 28 (20.59%) Cisco
2 24 (17.65%) Microsoft
3 11 (8.09%) Sun
3 11 (8.09%) IBM
3 11 (8.09%) Citrix
4 9 (6.62%) VMware
5 8 (5.88%) CheckPoint
5 8 (5.88%) Remedy
6 6 (4.41%) Symantec
6 6 (4.41%) Juniper
6 6 (4.41%) SAP
7 5 (3.68%) Ciena
7 5 (3.68%) Lotus
8 3 (2.21%) 3Com
8 3 (2.21%) Oracle
9 2 (1.47%) Nortel
9 2 (1.47%) Avaya
9 2 (1.47%) Fortinet
9 2 (1.47%) Veeam
9 2 (1.47%) SolarWinds
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 2 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 3 days ago
Hertfordshire
ReThink Recruitment
Salary: £35000.00 - £50000 per annum
Posted: 3 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 3 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 3 days ago
Hertfordshire
Ping IT Recruitment ltd
Salary: From £27,000 to £32,000 per annum
Posted: 6 days ago
Hemel Hempstead, Hertfordshire
Connectus
Salary: £35000 - £38000 per annum + Company Bonus
Posted: 6 days ago
Watford, Hertfordshire
Understanding Recruitment
Salary: £35000 - £40000 per annum + bens - bonus, pens, health+
Posted: 6 days ago
Hemel Hempstead
Capita - ITIN
Salary: £17000.00 - £19000.00 per annum
Posted: 18 days ago