The table below looks at the statistics for SLA skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 23 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
East of England / Hertfordshire
Rank 77 68 69
Rank change year-on-year
-9 +1
Permanent jobs citing SLA 50 70 77
As % of all permanent IT jobs located in Hertfordshire 2.46% 3.44% 3.74%
As % of the Quality Assurance & Compliance category 24.15% 27.34% 29.96%
Number of salaries quoted 40 40 62
Median salary £28,500 £45,000 £41,250
Median salary % change year-on-year
-36.66% +9.09%
90% offered a salary of more than £21,791 £26,900 £32,500
10% offered a salary of more than £47,750 £62,750 £50,000
UK excluding London median salary £32,275 £35,000 £35,000
% change year-on-year
-7.78% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Hertfordshire region.

Quality Assurance & Compliance Category
Hertfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
207 256 257
As % of all permanent IT jobs located in Hertfordshire 10.17% 12.57% 12.49%
Number of salaries quoted 185 190 207
Median salary £45,000 £55,000 £47,500
Median salary % change year-on-year
-18.18% +15.78%
90% offered a salary of more than £26,800 £30,000 £32,500
10% offered a salary of more than £65,000 £75,000 £85,000
UK excluding London median salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%

SLA
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hertfordshire region.

SLA Salary Trend in Hertfordshire

SLA
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing SLA across the Hertfordshire region over the 3 months to 23 January 2017.

SLA Salary Histogram in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshunt - 8 £25,000 -
Hemel Hempstead +12 7 £45,000 +22.44% 1
Stevenage -21 7 £19,000 -49.33%
Watford -12 3 £25,551 -46.76%
Letchworth -5 1 £42,500 +4.93%
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region with a requirement for SLA.

1 64 (43.54%) ITIL
2 53 (36.05%) Security Cleared
3 43 (29.25%) Problem Management
4 42 (28.57%) Microsoft
5 41 (27.89%) Windows
6 35 (23.81%) Cisco Certification
6 35 (23.81%) WAN
6 35 (23.81%) Service Delivery
6 35 (23.81%) Incident Management
7 34 (23.13%) LAN
8 32 (21.77%) Active Directory
9 31 (21.09%) CCNA
9 31 (21.09%) MS Office
9 31 (21.09%) Firewall
9 31 (21.09%) Telecoms
10 26 (17.69%) Cisco
10 26 (17.69%) Asset Management
11 25 (17.01%) Wi-Fi
11 25 (17.01%) Change Management
11 25 (17.01%) Change Control
12 24 (16.33%) Microsoft Certification
13 21 (14.29%) BC Cleared
14 20 (13.61%) Oracle
15 19 (12.93%) CheckPoint
15 19 (12.93%) CCNP
15 19 (12.93%) Windows Server 2012
16 17 (11.56%) Windows Server
17 16 (10.88%) Mentoring
17 16 (10.88%) Windows Server 2008
18 15 (10.20%) VMware

SLA
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (9.52%) MS Exchange
2 11 (7.48%) SharePoint
3 6 (4.08%) IIS
4 3 (2.04%) Apache
4 3 (2.04%) nginx
5 2 (1.36%) BizTalk Server
5 2 (1.36%) SugarCRM
6 1 (0.68%) WebSphere
6 1 (0.68%) WebSphere Application Server
Applications
1 31 (21.09%) MS Office
2 11 (7.48%) MS Excel
3 2 (1.36%) Adobe Creative Suite
3 2 (1.36%) InDesign
3 2 (1.36%) MS PowerPoint
4 1 (0.68%) MS Visio
Business Applications
1 4 (2.72%) Dynamics CRM
2 2 (1.36%) Sage CRM
Cloud Services
1 14 (9.52%) Office 365
2 1 (0.68%) Amazon AWS
2 1 (0.68%) Microsoft Azure
2 1 (0.68%) SaaS
Communications & Networking
1 35 (23.81%) WAN
2 34 (23.13%) LAN
3 31 (21.09%) Firewall
4 25 (17.01%) Wi-Fi
5 12 (8.16%) Cisco IPT
5 12 (8.16%) F5 BIG-IP GTM
6 8 (5.44%) DHCP
6 8 (5.44%) DNS
7 5 (3.40%) Internet
7 5 (3.40%) MPLS
7 5 (3.40%) VPN
8 4 (2.72%) Cisco Nexus
9 3 (2.04%) TCP/IP
10 2 (1.36%) DWDM
10 2 (1.36%) HTTP
10 2 (1.36%) IP Telephony
10 2 (1.36%) Remote Desktop
10 2 (1.36%) VLAN
10 2 (1.36%) VoIP
11 1 (0.68%) Wireshark
Database & Business Intelligence
1 12 (8.16%) SQL Server
2 8 (5.44%) MySQL
3 5 (3.40%) Oracle Database
3 5 (3.40%) Oracle Database 10g
4 3 (2.04%) PostgreSQL
5 2 (1.36%) Data Warehouse
5 2 (1.36%) SQL Server 2012
5 2 (1.36%) SQL Server 2014
6 1 (0.68%) Big Data
6 1 (0.68%) DB2
6 1 (0.68%) Relational Database
General
1 31 (21.09%) Telecoms
2 14 (9.52%) Finance
3 3 (2.04%) Advertising
3 3 (2.04%) Billing
3 3 (2.04%) Marketing
4 2 (1.36%) Banking
4 2 (1.36%) Military
4 2 (1.36%) Publishing
4 2 (1.36%) Retail
5 1 (0.68%) Manufacturing
5 1 (0.68%) Pharmaceutical
Job Titles
1 35 (23.81%) Network Engineer
2 25 (17.01%) Analyst
3 20 (13.61%) Service Manager
4 18 (12.24%) Delivery Manager
4 18 (12.24%) Services Delivery Manager
4 18 (12.24%) Support Engineer
5 14 (9.52%) Lead Network Engineer
5 14 (9.52%) Senior Network Engineer
5 14 (9.52%) Service Analyst
5 14 (9.52%) Service Desk Analyst
6 13 (8.84%) 1st Line Service Desk Analyst
7 12 (8.16%) 2nd Line Engineer
7 12 (8.16%) Windows Engineer
7 12 (8.16%) Windows Support Engineer
8 9 (6.12%) Support Analyst
8 9 (6.12%) VMware Engineer
9 8 (5.44%) 3rd Line Engineer
9 8 (5.44%) Infrastructure Engineer
9 8 (5.44%) Team Leader
10 7 (4.76%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 8 (5.44%) LAMP
2 6 (4.08%) CSS
2 6 (4.08%) HTML
2 6 (4.08%) HTML5
2 6 (4.08%) J2EE
2 6 (4.08%) jQuery
3 5 (3.40%) Hibernate
3 5 (3.40%) Middleware
3 5 (3.40%) Oracle GoldenGate
3 5 (3.40%) Spring
3 5 (3.40%) XML
Miscellaneous
1 14 (9.52%) Video Conferencing
2 10 (6.80%) Computer Science
3 9 (6.12%) Data Centre
4 8 (5.44%) Analytical Skills
4 8 (5.44%) Distributed Denial-of-Service
4 8 (5.44%) Fat Client
4 8 (5.44%) Thin Client
5 6 (4.08%) User Experience
6 5 (3.40%) Virtual Team
7 4 (2.72%) FMCG
8 2 (1.36%) Driving Licence
8 2 (1.36%) Enterprise Software
8 2 (1.36%) Management Information System
9 1 (0.68%) NHS
9 1 (0.68%) Statistics
Operating Systems
1 41 (27.89%) Windows
2 19 (12.93%) Windows Server 2012
3 17 (11.56%) Windows Server
4 16 (10.88%) Windows Server 2008
5 12 (8.16%) Linux
6 6 (4.08%) Unix
6 6 (4.08%) Windows 7
7 4 (2.72%) Windows 8
7 4 (2.72%) Windows XP
8 3 (2.04%) Red Hat Enterprise Linux
9 1 (0.68%) Apple iOS
9 1 (0.68%) Windows 10
Processes & Methodologies
1 64 (43.54%) ITIL
2 43 (29.25%) Problem Management
3 35 (23.81%) Incident Management
3 35 (23.81%) Service Delivery
4 26 (17.69%) Asset Management
5 25 (17.01%) Change Control
5 25 (17.01%) Change Management
6 16 (10.88%) Mentoring
7 14 (9.52%) Service Management
8 12 (8.16%) Load Balancing
8 12 (8.16%) Stakeholder Management
9 11 (7.48%) Disaster Recovery
10 9 (6.12%) Coaching
10 9 (6.12%) Configuration Management
10 9 (6.12%) Migration
11 8 (5.44%) High Availability
11 8 (5.44%) Infrastructure Management
11 8 (5.44%) Performance Optimisation
11 8 (5.44%) Root Cause Analysis
11 8 (5.44%) Software Engineering
Programming Languages
1 15 (10.20%) SQL
2 9 (6.12%) Perl
2 9 (6.12%) PowerShell
3 8 (5.44%) PHP
3 8 (5.44%) VBScript
4 6 (4.08%) Java
4 6 (4.08%) JavaScript
5 5 (3.40%) PL/SQL
6 1 (0.68%) Bash Shell
Qualifications
1 53 (36.05%) Security Cleared
2 35 (23.81%) Cisco Certification
3 31 (21.09%) CCNA
4 24 (16.33%) Microsoft Certification
5 21 (14.29%) BC Cleared
6 19 (12.93%) CCNP
7 15 (10.20%) MCP
8 13 (8.84%) VMware Certified Professional (VCP)
9 12 (8.16%) CCSA
10 6 (4.08%) ITIL Foundation Certificate
11 5 (3.40%) MCITP
11 5 (3.40%) MCSE
11 5 (3.40%) SC Cleared
12 4 (2.72%) CCDP
13 1 (0.68%) CISSP
13 1 (0.68%) JNCIA
13 1 (0.68%) JNCIP
13 1 (0.68%) MCTS
Quality Assurance & Compliance
1 8 (5.44%) ISO/IEC 27001
System Software
1 32 (21.77%) Active Directory
2 14 (9.52%) VMware Infrastructure
3 8 (5.44%) vCloud
3 8 (5.44%) vSphere
4 5 (3.40%) Oracle RAC
4 5 (3.40%) VMware ESXi
5 1 (0.68%) Virtual Desktop
Systems Management
1 8 (5.44%) Opscode Chef
1 8 (5.44%) Puppet
2 6 (4.08%) SCCM
3 5 (3.40%) Data Guard
3 5 (3.40%) Enterprise Manager Cloud Control
3 5 (3.40%) Oracle Enterprise Manager
3 5 (3.40%) Oracle RMAN
3 5 (3.40%) SCOM
4 3 (2.04%) Nagios
5 1 (0.68%) Cisco UCCE
Vendors
1 42 (28.57%) Microsoft
2 26 (17.69%) Cisco
3 20 (13.61%) Oracle
4 19 (12.93%) CheckPoint
5 15 (10.20%) VMware
6 12 (8.16%) Computacenter
6 12 (8.16%) F5
7 7 (4.76%) IBM
8 5 (3.40%) Veeam
9 3 (2.04%) Red Hat
10 2 (1.36%) Adobe
10 2 (1.36%) Citrix
10 2 (1.36%) Sage
10 2 (1.36%) Salesforce.com
10 2 (1.36%) Xerox
10 2 (1.36%) XMPie
11 1 (0.68%) Avaya
11 1 (0.68%) Google
11 1 (0.68%) Remedy
11 1 (0.68%) Splunk
Hemel Hempstead, Hertfordshire
Miller Maxwell Ltd
Salary: From £20,000 to £35,000 per annum Plus Benefits
Posted: 8 hours ago
Waltham Cross, Hertfordshire
Sopra Steria Recruitment
Salary: Up to £25,000 per annum + 5% flex
Posted: 3 days ago
Hertfordshire
Ashdown IT
Salary: £45000 - £55000 per annum + additional benefits
Posted: 6 days ago