The table below looks at the statistics for SLA skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 27 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Nov 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 92 94 55
Rank change year-on-year
+2 -39
Permanent jobs citing SLA 61 34 132
As % of all permanent IT jobs located in Hertfordshire 2.51% 1.79% 4.30%
As % of the Quality Assurance & Compliance category 24.70% 22.52% 32.12%
Number of salaries quoted 45 24 82
Average salary £40,000 £44,625 £37,500
Average salary % change year-on-year
-10.36% +19.00%
90% offered a salary of more than £26,000 £26,500 £23,500
10% offered a salary of more than £65,000 £56,750 £47,500
UK excluding London average salary £33,000 £35,000 £35,000
% change year-on-year
-5.71% -
SLA
East of England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Hertfordshire region.

Quality Assurance & Compliance Category
Hertfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
247 151 411
As % of all permanent IT jobs located in Hertfordshire 10.16% 7.95% 13.38%
Number of salaries quoted 208 124 329
Average salary £45,000 £38,750 £45,000
Average salary % change year-on-year
+16.12% -13.88%
90% offered a salary of more than £27,500 £25,500 £25,550
10% offered a salary of more than £70,000 £67,000 £57,500
UK excluding London average salary £40,000 £40,500 £40,000
% change year-on-year
-1.23% +1.25%

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hertfordshire region.

SLA Salary Trend in Hertfordshire

SLA
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing SLA across the Hertfordshire region over the 3 months to 27 November 2014.

SLA Salary Histogram in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 27 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -6 23 £37,500 - 3
Hemel Hempstead -5 9 £43,750 -7.89%
Stevenage +13 6 £32,500 -
Hertford - 6 £27,500 -
Rickmansworth - 3 £65,000 -
St Albans - 3 £67,500 - 2
Hoddesdon - 1 £30,000 -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 27 November 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 47 (40.52%) ITIL
2 43 (37.07%) Windows
3 37 (31.90%) Finance
4 31 (26.72%) Service Delivery
5 25 (21.55%) Microsoft
6 20 (17.24%) Cisco
7 18 (15.52%) Active Directory
7 18 (15.52%) SQL
7 18 (15.52%) Project Management
8 17 (14.66%) Change Management
8 17 (14.66%) MS Excel
8 17 (14.66%) Problem Management
9 15 (12.93%) Linux
10 13 (11.21%) Time Management
10 13 (11.21%) WAN
10 13 (11.21%) Cisco Certification
11 12 (10.34%) Telecoms
11 12 (10.34%) VMware
11 12 (10.34%) LAN
11 12 (10.34%) Sun
11 12 (10.34%) CRM
11 12 (10.34%) UNIX
11 12 (10.34%) Analytical Skills
12 11 (9.48%) MS Office
12 11 (9.48%) MS Exchange
12 11 (9.48%) Service Management
13 10 (8.62%) Firewall
13 10 (8.62%) DNS
13 10 (8.62%) E-Commerce
13 10 (8.62%) PL/SQL

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 27 November 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.48%) MS Exchange
2 9 (7.76%) Apache Solr
2 9 (7.76%) Lync
3 7 (6.03%) Exchange Server 2010
4 4 (3.45%) Exchange Server 2003
4 4 (3.45%) Exchange Server 2007
5 3 (2.59%) IBM Notes
6 1 (0.86%) Apache
6 1 (0.86%) SharePoint
6 1 (0.86%) SharePoint 2010
6 1 (0.86%) nginx
6 1 (0.86%) SharePoint 2013
6 1 (0.86%) Exchange Server 2013
6 1 (0.86%) IIS
Applications
1 17 (14.66%) MS Excel
2 11 (9.48%) MS Office
3 3 (2.59%) MS Project
4 1 (0.86%) MS PowerPoint
Business Applications
1 6 (5.17%) Dynamics CRM
2 1 (0.86%) Oracle 11i
2 1 (0.86%) Agresso
2 1 (0.86%) SAP FI
2 1 (0.86%) Oracle EBS
2 1 (0.86%) SAP FI/CO
2 1 (0.86%) SAP CO
Cloud Services
1 1 (0.86%) Office 365
1 1 (0.86%) GitHub
Communications & Networking
1 13 (11.21%) WAN
2 12 (10.34%) LAN
3 10 (8.62%) DNS
3 10 (8.62%) Firewall
4 9 (7.76%) HTTP
4 9 (7.76%) TCP/IP
5 7 (6.03%) DHCP
6 6 (5.17%) VPN
6 6 (5.17%) SAN
7 4 (3.45%) Internet
7 4 (3.45%) MPLS
7 4 (3.45%) SMS
7 4 (3.45%) Wi-Fi
8 2 (1.72%) Network Security
8 2 (1.72%) VoIP
8 2 (1.72%) ADSL
8 2 (1.72%) Ethernet
8 2 (1.72%) OSPF
8 2 (1.72%) BGP
8 2 (1.72%) DWDM
Database & Business Intelligence
1 10 (8.62%) DB2
2 5 (4.31%) SQL Server
3 2 (1.72%) Crystal Reports
3 2 (1.72%) QlikView
4 1 (0.86%) Oracle Database 11g
4 1 (0.86%) Oracle Database 12c
4 1 (0.86%) Oracle Database
4 1 (0.86%) Relational Database
4 1 (0.86%) Oracle Reports
4 1 (0.86%) RDBMS
4 1 (0.86%) Oracle Database 10g
4 1 (0.86%) SQL Server 2000
4 1 (0.86%) MySQL
Development Applications
1 1 (0.86%) Maven
1 1 (0.86%) Git (software)
1 1 (0.86%) Hudson
1 1 (0.86%) Jenkins
General
1 37 (31.90%) Finance
2 12 (10.34%) Telecoms
3 9 (7.76%) Retail
4 4 (3.45%) Legal
5 3 (2.59%) Advertising
6 2 (1.72%) Local Government
6 2 (1.72%) Marketing
7 1 (0.86%) Banking
7 1 (0.86%) Billing
7 1 (0.86%) Manufacturing
7 1 (0.86%) Back Office
Job Titles
1 24 (20.69%) Service Manager
2 14 (12.07%) Services Delivery Manager
2 14 (12.07%) Delivery Manager
3 12 (10.34%) Support Engineer
4 10 (8.62%) Team Leader
5 9 (7.76%) Support Manager
5 9 (7.76%) Analyst
6 5 (4.31%) Consultant
6 5 (4.31%) Service Analyst
6 5 (4.31%) Infrastructure Engineer
6 5 (4.31%) Storage Specialist
6 5 (4.31%) Backup Specialist
7 4 (3.45%) Operations Engineer
7 4 (3.45%) Deskside Support
7 4 (3.45%) NOC Engineer
7 4 (3.45%) Support Team Leader
7 4 (3.45%) Help Desk Team Lead
7 4 (3.45%) Server Engineer
7 4 (3.45%) Service Desk Analyst
7 4 (3.45%) Network Engineer
Libraries, Frameworks & Software Standards
1 9 (7.76%) J2EE
2 3 (2.59%) Middleware
3 1 (0.86%) LAMP
Miscellaneous
1 12 (10.34%) Analytical Skills
2 6 (5.17%) Statistics
3 5 (4.31%) Mathematics
3 5 (4.31%) Clustering
4 4 (3.45%) CMDB
5 3 (2.59%) Celerra
5 3 (2.59%) Video Conferencing
5 3 (2.59%) Symmetrix DMX
5 3 (2.59%) Smartphone
5 3 (2.59%) CLARiiON
5 3 (2.59%) Symmetrix
5 3 (2.59%) PMI
5 3 (2.59%) Management Information System
6 1 (0.86%) Replication
6 1 (0.86%) Blackberry
6 1 (0.86%) FMCG
Operating Systems
1 43 (37.07%) Windows
2 15 (12.93%) Linux
3 12 (10.34%) UNIX
4 6 (5.17%) Windows 7
5 5 (4.31%) Windows Server 2008
6 4 (3.45%) Windows XP
6 4 (3.45%) Windows Server 2003
6 4 (3.45%) AIX
6 4 (3.45%) Solaris
7 3 (2.59%) Windows 8
7 3 (2.59%) Windows Server 2012
8 1 (0.86%) Windows 2000 Server
8 1 (0.86%) CentOS
8 1 (0.86%) Apple iOS
Processes & Methodologies
1 47 (40.52%) ITIL
2 31 (26.72%) Service Delivery
3 18 (15.52%) Project Management
4 17 (14.66%) Change Management
4 17 (14.66%) Problem Management
5 13 (11.21%) Time Management
6 12 (10.34%) CRM
7 11 (9.48%) Service Management
8 10 (8.62%) Asset Management
8 10 (8.62%) E-Commerce
9 8 (6.90%) Incident Management
9 8 (6.90%) Coaching
10 7 (6.03%) Line Management
10 7 (6.03%) Performance Management
10 7 (6.03%) Continuous Improvement
10 7 (6.03%) Supplier Management
11 6 (5.17%) Matrix Management
12 5 (4.31%) Enterprise Architecture
12 5 (4.31%) Agile Software Development
12 5 (4.31%) PRINCE2
Programming Languages
1 18 (15.52%) SQL
2 10 (8.62%) PL/SQL
3 9 (7.76%) Java
4 5 (4.31%) Erlang
5 4 (3.45%) Perl
6 3 (2.59%) C
6 3 (2.59%) Shell Script
6 3 (2.59%) AWK
7 1 (0.86%) VB
7 1 (0.86%) PHP
7 1 (0.86%) PowerShell
7 1 (0.86%) Bash Shell
Qualifications
1 13 (11.21%) Cisco Certification
2 8 (6.90%) CCNA
3 7 (6.03%) CCNP
3 7 (6.03%) Microsoft Certification
3 7 (6.03%) MCTS
3 7 (6.03%) SC Cleared
3 7 (6.03%) Security Cleared
4 6 (5.17%) Degree
5 5 (4.31%) ITIL Certification
6 4 (3.45%) MCP
7 3 (2.59%) PMI Certification
7 3 (2.59%) CCSA
7 3 (2.59%) PRINCE2 Certification
7 3 (2.59%) MCITP
8 1 (0.86%) MCSE
8 1 (0.86%) MCSA
Quality Assurance & Compliance
1 5 (4.31%) ISO/IEC 27001
1 5 (4.31%) QA
System Software
1 18 (15.52%) Active Directory
2 6 (5.17%) Hyper-V
3 5 (4.31%) VMware Infrastructure
4 4 (3.45%) Forefront TMG
4 4 (3.45%) XenApp
5 3 (2.59%) Veritas Volume Manager
5 3 (2.59%) SRDF
6 1 (0.86%) vSphere
6 1 (0.86%) XenDesktop
6 1 (0.86%) Sendmail
6 1 (0.86%) Oracle RMAN
6 1 (0.86%) Oracle RAC
6 1 (0.86%) Varnish
Systems Management
1 5 (4.31%) Backup Exec
2 4 (3.45%) SCCM
3 3 (2.59%) NetBackup
4 2 (1.72%) OpenView
5 1 (0.86%) Oracle Enterprise Manager
5 1 (0.86%) Data Guard
5 1 (0.86%) Puppet
5 1 (0.86%) Opscode Chef
Vendors
1 25 (21.55%) Microsoft
2 20 (17.24%) Cisco
3 12 (10.34%) Sun
3 12 (10.34%) VMware
4 9 (7.76%) Symantec
4 9 (7.76%) Citrix
4 9 (7.76%) IBM
5 6 (5.17%) Juniper
6 5 (4.31%) Remedy
7 4 (3.45%) Ciena
8 3 (2.59%) 3Com
8 3 (2.59%) Brocade
8 3 (2.59%) NetApp
8 3 (2.59%) StorageTek
8 3 (2.59%) Veritas
8 3 (2.59%) Lotus
8 3 (2.59%) EMC
8 3 (2.59%) CheckPoint
8 3 (2.59%) Oracle
9 2 (1.72%) Adobe
Hertfordshire
Ping IT Recruitment ltd
Salary: From £27,000 to £32,000 per annum
Posted: 3 hours ago
Hertfordshire
ReThink Recruitment
Salary: £35000.00 - £50000 per annum
Posted: 11 hours ago
St. Albans, Hertfordshire
Circle Recruitment
Salary: £60000 - £75000 per annum + Benefits
Posted: 11 hours ago
Watford, Hertfordshire
Roc Search
Posted: 2 days ago
Watford, Hertfordshire
Salmon Limited
Salary: Market Rates + Benefts
Posted: 2 days ago
Hertfordshire
Volt
Salary: £50000 per annum
Posted: 2 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 6 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 13 days ago
Watford
Recruitment Revolution Limited
Salary: £40,000 - £50,000 + On call + bonus + benefits.
Posted: 14 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 22 days ago
St. Albans
Interquest - IQ ESM
Salary: £40000 - £50000 per annum
Posted: 23 days ago
Hertfordshire
ComputaCenter
Salary: Competitive
Posted: 24 days ago