The first table below looks at the demand for SLA skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Hertfordshire region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 71 74 84
Rank change year-on-year
+3 +10
Permanent jobs citing SLA 79 89 69
As % of all permanent IT jobs located in Hertfordshire 3.18% 3.36% 2.64%
As % of the Quality Assurance & Compliance category 26.96% 34.90% 25.37%
Number of salaries quoted 50 74 59
Average salary £35,000 £42,500 £33,000
Average salary % change year-on-year
-17.64% +28.78%
90% offered a salary of more than £27,000 £21,450 £20,000
10% offered a salary of more than £52,500 £64,250 £68,000
UK excluding London average salary £32,500 £36,750 £36,000
% change year-on-year
-11.56% +2.08%
Quality Assurance & Compliance Category
Hertfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
293 255 272
As % of all permanent IT jobs located in Hertfordshire 11.79% 9.62% 10.39%
Number of salaries quoted 243 219 200
Average salary £42,500 £40,000 £41,500
Average salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £28,500 £26,250 £25,000
10% offered a salary of more than £64,000 £65,000 £62,500
UK excluding London average salary £40,000 £40,000 £40,000
SLA
East of England

SLA
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Hertfordshire

SLA
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hertfordshire region.

SLA Salary Trend in Hertfordshire

SLA
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing SLA across the Hertfordshire region over the 3 months to 18 April 2014.

SLA Salary Histogram in Hertfordshire

SLA
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Watford +3 34 £48,500 +94.00% 2
Stevenage -17 5 £23,250 -45.29% 1
Welwyn Garden City +22 4 £33,000 +32.00%
Hemel Hempstead -3 4 £35,000 -24.32%
Rickmansworth +8 3 £27,000 -56.80%
Borehamwood +1 3 £27,500 -38.88%
St Albans -1 3 £35,000 -44.00%
Bishop's Stortford - 1 £50,000 -
SLA
East of England

SLA
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 61 (47.66%) Windows
2 34 (26.56%) Service Delivery
2 34 (26.56%) ITIL
3 32 (25.00%) Active Directory
3 32 (25.00%) Windows Server 2008
4 31 (24.22%) VMware
5 28 (21.88%) Finance
6 27 (21.09%) Service Management
6 27 (21.09%) MS Office
7 25 (19.53%) Retail
8 24 (18.75%) Microsoft
8 24 (18.75%) Windows Server 2003
9 22 (17.19%) SQL
9 22 (17.19%) Linux
10 21 (16.41%) MS Excel
10 21 (16.41%) Citrix
11 17 (13.28%) Windows XP
11 17 (13.28%) Change Management
11 17 (13.28%) VMware Infrastructure
12 16 (12.50%) Degree
12 16 (12.50%) Microsoft Certification
12 16 (12.50%) MS Exchange
12 16 (12.50%) Exchange Server 2010
13 14 (10.94%) TCP/IP
13 14 (10.94%) Incident Management
13 14 (10.94%) Exchange Server 2007
14 13 (10.16%) Manufacturing
14 13 (10.16%) HP
14 13 (10.16%) E-Commerce
14 13 (10.16%) MCP

SLA
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 April 2014, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 16 (12.50%) MS Exchange
1 16 (12.50%) Exchange Server 2010
2 14 (10.94%) Exchange Server 2007
3 11 (8.59%) Apache
4 10 (7.81%) Exchange Server 2003
5 7 (5.47%) WebSphere
5 7 (5.47%) WebSphere Application Server
5 7 (5.47%) Exchange Server 2013
6 6 (4.69%) Tomcat
7 3 (2.34%) Blackberry Enterprise Server
8 2 (1.56%) IIS
8 2 (1.56%) Lync
Applications
1 27 (21.09%) MS Office
2 21 (16.41%) MS Excel
3 4 (3.13%) MS Visio
4 3 (2.34%) Spreadsheet
Business Applications
1 1 (0.78%) SAP CO
1 1 (0.78%) SAP FI/CO
1 1 (0.78%) SAP FI
Communications & Networking
1 14 (10.94%) TCP/IP
2 12 (9.38%) Internet
3 11 (8.59%) HTTP
4 8 (6.25%) DNS
5 7 (5.47%) LAN
6 6 (4.69%) Network Security
7 5 (3.91%) Firewall
8 4 (3.13%) SAN
8 4 (3.13%) SNMP
8 4 (3.13%) WAN
8 4 (3.13%) SMTP
8 4 (3.13%) Cisco ASA
9 3 (2.34%) Structured Cabling
9 3 (2.34%) NAS
10 2 (1.56%) TACACS
10 2 (1.56%) SSL
10 2 (1.56%) Packet Switching
10 2 (1.56%) SMS
10 2 (1.56%) UMTS
10 2 (1.56%) WLAN
Database & Business Intelligence
1 7 (5.47%) DB2
1 7 (5.47%) Relational Database
2 6 (4.69%) MySQL
3 5 (3.91%) SQL Server
4 2 (1.56%) SQL Server 2008
5 1 (0.78%) SQL Server Reporting Services
5 1 (0.78%) SQL Server Integration Services
5 1 (0.78%) SQL Server Analysis Services
Development Applications
1 4 (3.13%) MSI
1 4 (3.13%) InstallShield
1 4 (3.13%) AdminStudio
1 4 (3.13%) Wise Package Studio
2 2 (1.56%) Eclipse
General
1 28 (21.88%) Finance
2 25 (19.53%) Retail
3 13 (10.16%) Manufacturing
4 12 (9.38%) Back Office
5 8 (6.25%) Telecoms
5 8 (6.25%) Billing
6 1 (0.78%) Multimedia
6 1 (0.78%) Marketing
6 1 (0.78%) Legal
6 1 (0.78%) Front Office
6 1 (0.78%) Pharmaceutical
Job Titles
1 35 (27.34%) Analyst
2 29 (22.66%) Service Manager
3 14 (10.94%) Support Engineer
3 14 (10.94%) 2nd Line Support
4 13 (10.16%) Service Analyst
5 12 (9.38%) Support Analyst
5 12 (9.38%) Service Desk Analyst
6 10 (7.81%) Service Desk Manager
7 8 (6.25%) 2nd Line Support Engineer
7 8 (6.25%) Services Delivery Manager
7 8 (6.25%) Delivery Manager
8 7 (5.47%) Senior Infrastructure Engineer
8 7 (5.47%) Infrastructure Engineer
8 7 (5.47%) Applications Support
9 6 (4.69%) Technical Support
9 6 (4.69%) 2nd Line Support Analyst
10 4 (3.13%) Technical Design Leader
10 4 (3.13%) Security Analyst
10 4 (3.13%) Senior Support Engineer
10 4 (3.13%) Team Leader
Libraries, Frameworks & Software Standards
1 7 (5.47%) J2EE
2 6 (4.69%) JSP
3 5 (3.91%) LAMP
4 4 (3.13%) SOAP
4 4 (3.13%) HTML
4 4 (3.13%) CSS
4 4 (3.13%) .NET
5 2 (1.56%) DCOM
5 2 (1.56%) Struts
5 2 (1.56%) Struts2
Miscellaneous
1 7 (5.47%) Smartphone
1 7 (5.47%) Management Information System
2 5 (3.91%) Computer Science
3 4 (3.13%) Blackberry
4 3 (2.34%) EPoS
4 3 (2.34%) NHS
5 2 (1.56%) Visualisation
5 2 (1.56%) PKI
6 1 (0.78%) FMCG
Operating Systems
1 61 (47.66%) Windows
2 32 (25.00%) Windows Server 2008
3 24 (18.75%) Windows Server 2003
4 22 (17.19%) Linux
5 17 (13.28%) Windows XP
6 12 (9.38%) UNIX
7 11 (8.59%) Windows 7
7 11 (8.59%) Windows 8
8 9 (7.03%) Windows Vista
8 9 (7.03%) Windows Server 2012
9 7 (5.47%) Windows 2000
10 6 (4.69%) Solaris
11 4 (3.13%) Debian
11 4 (3.13%) AIX
11 4 (3.13%) Red Hat Enterprise Linux
12 1 (0.78%) Windows 2000 Server
Processes & Methodologies
1 34 (26.56%) Service Delivery
1 34 (26.56%) ITIL
2 27 (21.09%) Service Management
3 17 (13.28%) Change Management
4 14 (10.94%) Incident Management
5 13 (10.16%) E-Commerce
6 12 (9.38%) Problem Management
7 11 (8.59%) Release Management
8 10 (7.81%) Time Management
8 10 (7.81%) Workflow
9 9 (7.03%) Disaster Recovery
10 8 (6.25%) Root Cause Analysis
11 6 (4.69%) Business Intelligence
11 6 (4.69%) Web Design
12 5 (3.91%) Network Management
12 5 (3.91%) Stakeholder Management
12 5 (3.91%) Project Management
13 4 (3.13%) Six Sigma
13 4 (3.13%) Lean Six Sigma
13 4 (3.13%) Resource Management
Programming Languages
1 22 (17.19%) SQL
2 13 (10.16%) Java
3 8 (6.25%) Perl
4 6 (4.69%) JavaScript
4 6 (4.69%) VBScript
4 6 (4.69%) PowerShell
5 5 (3.91%) PHP
5 5 (3.91%) Python
6 4 (3.13%) VB
6 4 (3.13%) Bash Shell
6 4 (3.13%) Korn
7 2 (1.56%) Shell Script
Qualifications
1 16 (12.50%) Degree
1 16 (12.50%) Microsoft Certification
2 13 (10.16%) MCP
3 10 (7.81%) MCSE
4 9 (7.03%) Security Cleared
4 9 (7.03%) ITIL Certification
5 8 (6.25%) SC Cleared
6 7 (5.47%) MCTS
7 6 (4.69%) CNA
7 6 (4.69%) CNE
7 6 (4.69%) Novell Certification
8 4 (3.13%) GIAC
8 4 (3.13%) RHCE
8 4 (3.13%) CISSP
8 4 (3.13%) Cisco Certification
8 4 (3.13%) EnCE
8 4 (3.13%) MOS
9 3 (2.34%) MBA
9 3 (2.34%) CCNP
10 2 (1.56%) CCNA
Quality Assurance & Compliance
1 4 (3.13%) ISO/IEC 27001
2 1 (0.78%) QA
System Software
1 32 (25.00%) Active Directory
2 17 (13.28%) VMware Infrastructure
3 12 (9.38%) VMware ESX
3 12 (9.38%) vSphere
4 9 (7.03%) Hyper-V
5 8 (6.25%) Microsoft App-V
6 4 (3.13%) Samba
6 4 (3.13%) NFS
6 4 (3.13%) VMware Server
7 2 (1.56%) Terminal Services
8 1 (0.78%) VMware ESXi
8 1 (0.78%) Xen
Systems Management
1 6 (4.69%) Norton AntiVirus
1 6 (4.69%) SCCM
2 5 (3.91%) Tivoli
3 4 (3.13%) Tivoli Monitoring
3 4 (3.13%) Netcool
3 4 (3.13%) Netcool/OMNIbus
3 4 (3.13%) Control-M
3 4 (3.13%) WSUS
4 2 (1.56%) SCOM
4 2 (1.56%) WMI
5 1 (0.78%) NetBackup
Vendors
1 31 (24.22%) VMware
2 24 (18.75%) Microsoft
3 21 (16.41%) Citrix
4 13 (10.16%) HP
5 12 (9.38%) IBM
6 10 (7.81%) Cisco
7 7 (5.47%) Computacenter
7 7 (5.47%) Symantec
7 7 (5.47%) Remedy
8 6 (4.69%) Sophos
8 6 (4.69%) CheckPoint
8 6 (4.69%) Apple
9 5 (3.91%) SAP
10 4 (3.13%) Red Hat
10 4 (3.13%) Altiris
11 3 (2.34%) Amdocs
11 3 (2.34%) Juniper
12 2 (1.56%) CA
12 2 (1.56%) Nokia
12 2 (1.56%) F5
Hertfordshire
Cognitive Group
Salary: £0.00 per annum
Posted: 3 days ago
Watford
Interquest - IQ ESM
Salary: £40000 - £55000 per annum + bonus + pension + health
Posted: 18 days ago
Stevenage Herts Hitchin Letchworth
Questor Resourcing
Salary: To £20+40%VPP
Posted: 30+ days ago