The first table below looks at the demand for SLA skills in IT jobs advertised for the Hertfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Hertfordshire region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 83 96 76
Rank change year-on-year
+13 -20
Permanent jobs citing SLA 60 54 97
As % of all permanent IT jobs located in Hertfordshire 2.441% 2.144% 2.943%
As % of the Quality Assurance & Compliance category 28.30% 22.13% 35.27%
Number of salaries quoted 50 49 69
Average salary £42,500 £37,000 £45,000
Average salary % change year-on-year
+14.86% -17.77%
90% offered a salary of more than £21,000 £20,000 £24,500
10% offered a salary of more than £65,000 £47,500 £60,000
UK excluding London average salary £35,000 £36,000 £35,500
% change year-on-year
-2.77% +1.40%
All Quality Assurance & Compliance
Hertfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
212 244 275
As % of all permanent IT jobs located in Hertfordshire 8.625% 9.686% 8.343%
Number of salaries quoted 175 178 208
Average salary £38,500 £42,500 £40,000
Average salary % change year-on-year
-9.41% +6.25%
90% offered a salary of more than £27,500 £24,000 £26,900
10% offered a salary of more than £65,000 £50,000 £60,000
UK excluding London average salary £40,000 £40,000 £41,000
% change year-on-year
- -2.43%
SLA
East of England

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Hertfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

Hertfordshire SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Hertfordshire region.

Hertfordshire SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Hertfordshire region over the 3 months to 21 May 2013.

Hertfordshire SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Hertfordshire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Stevenage - 14 £42,500 -
Hemel Hempstead -3 11 £47,500 +19.49%
Watford +18 6 £25,000 -37.50%
Rickmansworth -8 5 £62,500 +38.88%
St Albans - 5 £62,500 -
Hertford - 5 £21,000 -
Welwyn Garden City -16 2 £36,500 -
SLA
East of England

SLA
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 60 (42.55%) ITIL
2 45 (31.91%) Finance
3 32 (22.70%) Microsoft
4 30 (21.28%) Windows
4 30 (21.28%) SQL
5 29 (20.57%) Service Delivery
6 25 (17.73%) Java
6 25 (17.73%) Oracle
6 25 (17.73%) Security Cleared
7 24 (17.02%) Service Management
8 23 (16.31%) SC Cleared
9 19 (13.48%) WebLogic
9 19 (13.48%) UNIX
10 17 (12.06%) HP
10 17 (12.06%) ITIL Certification
11 16 (11.35%) J2EE
11 16 (11.35%) MS Excel
12 15 (10.64%) TCP/IP
12 15 (10.64%) Middleware
13 14 (9.929%) IBM
13 14 (9.929%) SMTP
14 13 (9.220%) DNS
14 13 (9.220%) Apache
14 13 (9.220%) Solaris
15 12 (8.511%) Linux
15 12 (8.511%) Project Management
15 12 (8.511%) Telecoms
16 11 (7.801%) Incident Management
16 11 (7.801%) WebSphere
16 11 (7.801%) Internet

SLA
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Hertfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 16 (11.35%) J2EE
2 15 (10.64%) Middleware
3 11 (7.801%) WebSphere
4 6 (4.255%) LAMP
5 3 (2.128%) XML
6 2 (1.418%) JMS
6 2 (1.418%) .NET
6 2 (1.418%) Web Services
7 1 (0.709%) Java EE
7 1 (0.709%) Spring
7 1 (0.709%) Hibernate
7 1 (0.709%) RSS
Application Platforms
1 19 (13.48%) WebLogic
2 13 (9.220%) Apache
3 10 (7.092%) MS Exchange
4 8 (5.674%) Exchange Server 2003
5 7 (4.965%) Exchange Server 2010
5 7 (4.965%) WebSphere MQ
6 6 (4.255%) Joomla!
6 6 (4.255%) Magento
6 6 (4.255%) WordPress
6 6 (4.255%) nginx
6 6 (4.255%) Moodle
6 6 (4.255%) Lync
7 4 (2.837%) SharePoint Server
8 2 (1.418%) SharePoint
8 2 (1.418%) MQSeries
8 2 (1.418%) Exchange Server 2000
8 2 (1.418%) SharePoint 2010
9 1 (0.709%) IIS
Applications
1 16 (11.35%) MS Excel
2 5 (3.546%) MS Office
Business Applications
1 4 (2.837%) BASE24
2 2 (1.418%) SAP SD
2 2 (1.418%) Dynamics CRM
2 2 (1.418%) Remedy ITSM
Communications & Networking
1 15 (10.64%) TCP/IP
2 14 (9.929%) SMTP
3 13 (9.220%) DNS
4 11 (7.801%) Internet
5 10 (7.092%) 3G
6 8 (5.674%) SAN
6 8 (5.674%) Firewall
6 8 (5.674%) SSH
7 7 (4.965%) VoIP
8 6 (4.255%) SSL
8 6 (4.255%) POP3
8 6 (4.255%) Ethernet
8 6 (4.255%) FTP
8 6 (4.255%) IMAP
9 5 (3.546%) LAN
10 4 (2.837%) ATM
10 4 (2.837%) WAN
11 3 (2.128%) 2G
11 3 (2.128%) ADSL
11 3 (2.128%) MPLS
Database & Business Intelligence
1 10 (7.092%) Oracle 11g
2 6 (4.255%) BusinessObjects
2 6 (4.255%) Data Warehouse
2 6 (4.255%) MySQL
2 6 (4.255%) SAP Data Services
3 5 (3.546%) OLTP
3 5 (3.546%) Oracle 10g
4 3 (2.128%) Crystal Reports
5 2 (1.418%) DB2
6 1 (0.709%) BusinessObjects XI
6 1 (0.709%) SQL Server
6 1 (0.709%) SQL Server 2000
Development Applications
1 7 (4.965%) Ant
General
1 45 (31.91%) Finance
2 12 (8.511%) Telecoms
3 8 (5.674%) Legal
4 7 (4.965%) Back Office
5 5 (3.546%) Retail
6 2 (1.418%) Aerospace
6 2 (1.418%) Manufacturing
7 1 (0.709%) Marketing
7 1 (0.709%) Local Government
7 1 (0.709%) Automotive
Job Titles
1 32 (22.70%) Analyst
2 18 (12.77%) Service Manager
3 14 (9.929%) Support Analyst
3 14 (9.929%) IT Support
4 12 (8.511%) Developer
4 12 (8.511%) Administrator
5 10 (7.092%) Technical Analyst
6 9 (6.383%) Consultant
7 7 (4.965%) 2nd Line Support
7 7 (4.965%) IT Support Analyst
7 7 (4.965%) Technical Manager
7 7 (4.965%) Technical Services Manager
8 6 (4.255%) Systems Administrator
8 6 (4.255%) Coordinator
8 6 (4.255%) Support Engineer
8 6 (4.255%) Linux Systems Administrator
8 6 (4.255%) Web Administrator
8 6 (4.255%) SAP Developer
8 6 (4.255%) Linux Administrator
8 6 (4.255%) SAP Support
Miscellaneous
1 7 (4.965%) iPhone
1 7 (4.965%) Blackberry
2 6 (4.255%) Replication
2 6 (4.255%) Clustering
3 5 (3.546%) Management Information System
3 5 (3.546%) NHS
4 2 (1.418%) Wiki
4 2 (1.418%) Social Network
5 1 (0.709%) FMCG
5 1 (0.709%) Enterprise Software
5 1 (0.709%) Digital Media
5 1 (0.709%) Computer Science
5 1 (0.709%) CMDB
5 1 (0.709%) VLE
5 1 (0.709%) Client/Server
5 1 (0.709%) EPoS
5 1 (0.709%) Firmware
5 1 (0.709%) Mainframe
Operating Systems
1 30 (21.28%) Windows
2 19 (13.48%) UNIX
3 13 (9.220%) Solaris
4 12 (8.511%) Linux
5 6 (4.255%) CentOS
6 4 (2.837%) Windows Server 2003
7 3 (2.128%) Windows 7
8 2 (1.418%) Windows XP
8 2 (1.418%) Windows 2000
9 1 (0.709%) Windows Server 2008
9 1 (0.709%) Windows Vista
Processes & Methodologies
1 60 (42.55%) ITIL
2 29 (20.57%) Service Delivery
3 24 (17.02%) Service Management
4 12 (8.511%) Project Management
5 11 (7.801%) Incident Management
5 11 (7.801%) Time Management
6 10 (7.092%) Performance Improvement
7 8 (5.674%) Change Management
7 8 (5.674%) Information Management
7 8 (5.674%) Capacity Management
8 7 (4.965%) Change Control
9 6 (4.255%) Data Modelling
9 6 (4.255%) Process Management
9 6 (4.255%) Load Balancing
9 6 (4.255%) Network Management
10 5 (3.546%) Parallel Processing
10 5 (3.546%) Enterprise Architecture
10 5 (3.546%) ETL
10 5 (3.546%) CRM
11 4 (2.837%) ITSM
Programming Languages
1 30 (21.28%) SQL
2 25 (17.73%) Java
3 9 (6.383%) PL/SQL
4 8 (5.674%) Shell Script
4 8 (5.674%) C
5 6 (4.255%) Perl
5 6 (4.255%) PHP
5 6 (4.255%) Bash shell
6 2 (1.418%) VB
Qualifications
1 25 (17.73%) Security Cleared
2 23 (16.31%) SC Cleared
3 17 (12.06%) ITIL Certification
4 7 (4.965%) Degree
4 7 (4.965%) Microsoft Certification
5 5 (3.546%) MCSE
6 4 (2.837%) MCP
7 3 (2.128%) Cisco Certification
7 3 (2.128%) CCNA
8 2 (1.418%) ISEB
8 2 (1.418%) MCSA
9 1 (0.709%) Six Sigma Green Belt
9 1 (0.709%) ISSMP
9 1 (0.709%) MCITP
9 1 (0.709%) ISEB Practitioner
9 1 (0.709%) HND
9 1 (0.709%) IBM Certification
Quality Assurance & Compliance
1 3 (2.128%) COBIT
1 3 (2.128%) ISO/IEC 27001
2 2 (1.418%) ISO 9001
3 1 (0.709%) QA
3 1 (0.709%) ISO 9000
System Software
1 10 (7.092%) Active Directory
2 7 (4.965%) Tivoli Workload Scheduler
3 6 (4.255%) Xen
3 6 (4.255%) Sendmail
3 6 (4.255%) Varnish
4 2 (1.418%) Terminal Server
4 2 (1.418%) VMware Infrastructure
5 1 (0.709%) Cronacle
Systems Management
1 7 (4.965%) Tivoli
2 6 (4.255%) Nagios
2 6 (4.255%) Cacti
3 2 (1.418%) MAILsweeper
3 2 (1.418%) OpenView
3 2 (1.418%) Backup Exec
3 2 (1.418%) ServiceCenter
4 1 (0.709%) OVSD
Vendors
1 32 (22.70%) Microsoft
2 25 (17.73%) Oracle
3 17 (12.06%) HP
4 14 (9.929%) IBM
5 10 (7.092%) SAP
6 8 (5.674%) Cisco
6 8 (5.674%) Red Hat
6 8 (5.674%) Business Objects
7 4 (2.837%) Citrix
8 3 (2.128%) VMware
8 3 (2.128%) EMC
9 2 (1.418%) Remedy
9 2 (1.418%) Sophos
9 2 (1.418%) Symantec
9 2 (1.418%) Sun
9 2 (1.418%) Avaya
9 2 (1.418%) Cramer
9 2 (1.418%) Altiris
9 2 (1.418%) Fujitsu
9 2 (1.418%) Trend Micro
Welwyn Garden City, Hertfordshire
Championing the incident management process across the business... * Provide SLA and KPI reporting to the management teams. * Motivate and develop a team of staff within a NOC environment...
Crimson Ltd
Salary: £50000 - £55001 per annum + Attractive
Posted: 17 May 2013
Hertfordshire
Patchlink, WSUS, Bladelogic, GFI Languard. Microsoft Windows XP, Vista & Windows 7 operating systems and respective component support. Windows Server 2003 / 2008 operating systems and respective component support. Microsoft...
ComputaCenter
Salary: Competitive
Posted: 10 May 2013
Hertfordshire
Proficient with the application of automated (software) tools which enable selective access to information held within some form of database or data warehouse (eg SQL/Oracle)... Just to...
ComputaCenter
Salary: Competitive
Posted: 20 May 2013