Support Analyst Jobs in Hertfordshire

Support Analyst
East of England > Hertfordshire

The median Support Analyst salary in Hertfordshire is £27,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 73 115 107
Rank change year-on-year +42 -8 -21
Permanent jobs requiring a Support Analyst 48 25 54
As % of all permanent jobs advertised in Hertfordshire 2.46% 1.29% 2.65%
As % of the Job Titles category 2.65% 1.50% 2.73%
Number of salaries quoted 47 14 41
10th Percentile £23,500 £22,250 £25,000
25th Percentile £25,438 £25,000 £26,500
Median annual salary (50th Percentile) £27,500 £32,750 £31,500
Median % change year-on-year -16.03% +3.97% -3.08%
75th Percentile £37,500 £34,875 £42,500
90th Percentile £38,000 £38,750 £47,500
East of England median annual salary £30,000 £28,750 £30,500
% change year-on-year +4.35% -5.74% -7.58%

All Permanent IT Job Vacancies
Hertfordshire

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 1,809 1,669 1,975
% of permanent jobs with a recognized job title 92.86% 86.39% 96.81%
Number of salaries quoted 1,428 821 971
10th Percentile £25,809 £30,688 £26,750
25th Percentile £32,500 £40,000 £35,875
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +5.00%
75th Percentile £65,000 £70,000 £66,875
90th Percentile £75,000 £82,500 £75,000
East of England median annual salary £47,500 £55,000 £50,000
% change year-on-year -13.64% +10.00% -

Support Analyst
Job Vacancy Trend in Hertfordshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Support Analyst in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Support Analyst in Hertfordshire.

Salary trend for Support Analyst in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Support Analyst in Hertfordshire over the 6 months to 26 April 2024.

Salary histogram for Support Analyst in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford +32 11 £28,500 +9.62% 2
Hemel Hempstead +7 10 £24,000 -40.00%
Hatfield +16 9 £35,000 - 1
Letchworth - 7 £27,500 -
St Albans +2 4 £38,000 +15.15% 1
Harpenden - 3 £27,000 -
Hertford - 3 £20,000 -
Berkhamsted - 1 £40,000 -
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 26 April 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 21 (43.75%) Active Directory
2 19 (39.58%) Social Skills
3 14 (29.17%) Problem-Solving
3 14 (29.17%) Microsoft Exchange
4 11 (22.92%) Retail
4 11 (22.92%) Customer Service
5 10 (20.83%) Analytical Skills
5 10 (20.83%) Windows
6 9 (18.75%) LAN
6 9 (18.75%) WAN
6 9 (18.75%) Virtual Desktop
6 9 (18.75%) Microsoft 365
7 8 (16.67%) Service Delivery
8 7 (14.58%) Degree
8 7 (14.58%) Project Management
8 7 (14.58%) PMO
8 7 (14.58%) Product Ownership
8 7 (14.58%) Presentation Skills
9 6 (12.50%) Collaborative Culture
9 6 (12.50%) Power Automate
9 6 (12.50%) Microsoft
9 6 (12.50%) SharePoint
9 6 (12.50%) Azure
10 5 (10.42%) SQL
10 5 (10.42%) Finance
10 5 (10.42%) Windows 10
10 5 (10.42%) Windows Server
11 4 (8.33%) Computer Science Degree
11 4 (8.33%) Exchange Server 2013
11 4 (8.33%) Inclusion and Diversity

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (29.17%) Microsoft Exchange
2 6 (12.50%) SharePoint
3 4 (8.33%) Exchange Server 2013
3 4 (8.33%) IIS
Applications
1 4 (8.33%) Microsoft Office
Business Applications
1 1 (2.08%) Payment Gateway
Cloud Services
1 9 (18.75%) Microsoft 365
2 6 (12.50%) Azure
2 6 (12.50%) Power Automate
3 4 (8.33%) Entra ID
4 3 (6.25%) SaaS
5 2 (4.17%) AWS
Communications & Networking
1 9 (18.75%) LAN
1 9 (18.75%) WAN
2 1 (2.08%) Internet
2 1 (2.08%) Wi-Fi
Development Applications
1 1 (2.08%) JIRA
General
1 19 (39.58%) Social Skills
2 11 (22.92%) Retail
3 10 (20.83%) Analytical Skills
4 7 (14.58%) Presentation Skills
5 5 (10.42%) Finance
6 4 (8.33%) Inclusion and Diversity
7 3 (6.25%) Documentation Skills
7 3 (6.25%) Organisational Skills
7 3 (6.25%) Pharmaceutical
8 1 (2.08%) Manufacturing
Miscellaneous
1 7 (14.58%) Product Ownership
2 3 (6.25%) Self-Motivation
Operating Systems
1 10 (20.83%) Windows
2 5 (10.42%) Windows 10
2 5 (10.42%) Windows Server
3 4 (8.33%) Linux
4 2 (4.17%) Android
5 1 (2.08%) Apple iOS
5 1 (2.08%) Unix
Processes & Methodologies
1 14 (29.17%) Problem-Solving
2 11 (22.92%) Customer Service
3 8 (16.67%) Service Delivery
4 7 (14.58%) Project Management
5 6 (12.50%) Collaborative Culture
6 4 (8.33%) Change Control
6 4 (8.33%) Computer Science
7 3 (6.25%) CRM
7 3 (6.25%) Service Catalogue
8 1 (2.08%) Agile
8 1 (2.08%) ITIL
8 1 (2.08%) ITSM
8 1 (2.08%) Office Automation
8 1 (2.08%) SDLC
8 1 (2.08%) Server Management
Programming Languages
1 5 (10.42%) SQL
2 1 (2.08%) C
2 1 (2.08%) C#
2 1 (2.08%) COBOL
Qualifications
1 7 (14.58%) Degree
2 4 (8.33%) Computer Science Degree
3 1 (2.08%) A+ Certification
Quality Assurance & Compliance
1 7 (14.58%) PMO
System Software
1 21 (43.75%) Active Directory
2 9 (18.75%) Virtual Desktop
Systems Management
1 4 (8.33%) WhatsUp Gold
2 2 (4.17%) Microsoft Intune
Vendors
1 6 (12.50%) Microsoft
2 2 (4.17%) Apple
3 1 (2.08%) Oracle
3 1 (2.08%) VMware