The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Leeds region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 125 119 111
Rank change year-on-year
-6 -8
Permanent jobs citing Incident Management 23 15 9
As % of all permanent IT jobs located in Leeds 0.885% 0.719% 0.486%
As % of the Processes & Methodologies category 1.118% 0.905% 0.667%
Number of salaries quoted 16 8 8
Average salary £23,500 £41,250 £17,000
Average salary % change year-on-year
-43.03% +142.64%
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2058 1657 1350
As % of all permanent IT jobs located in Leeds 79.21% 79.43% 72.97%
Number of salaries quoted 1628 1411 1150
Average salary £37,500 £37,500 £35,000
Average salary % change year-on-year
- +7.14%
90% offered a salary of more than £27,500 £26,000 £25,000
10% offered a salary of more than £55,000 £55,000 £49,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
West Yorkshire

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Leeds Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Leeds region.

Leeds Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Leeds region over the 3 months to 24 May 2013.

Leeds Incident Management Salary Histogram

Incident Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Leeds region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 25 (62.50%) ITIL
2 18 (45.00%) SLA
2 18 (45.00%) Cisco
3 16 (40.00%) Windows
4 15 (37.50%) Active Directory
4 15 (37.50%) LAN
4 15 (37.50%) Network Security
5 14 (35.00%) Problem Management
5 14 (35.00%) CCNP
5 14 (35.00%) Cisco Certification
6 13 (32.50%) MS Exchange
7 12 (30.00%) WAN
7 12 (30.00%) Windows Server 2008
8 10 (25.00%) CCSP
9 9 (22.50%) Microsoft Certification
10 8 (20.00%) Capacity Planning
11 7 (17.50%) CheckPoint
11 7 (17.50%) Firewall
11 7 (17.50%) Microsoft
11 7 (17.50%) MS Excel
12 6 (15.00%) SQL
12 6 (15.00%) .NET
12 6 (15.00%) Windows Server 2003
12 6 (15.00%) Network Architecture
12 6 (15.00%) Root Cause Analysis
13 5 (12.50%) Change Control
13 5 (12.50%) MCP
13 5 (12.50%) MCSE
13 5 (12.50%) VoIP
14 4 (10.00%) MS Visio

Incident Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Leeds region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 6 (15.00%) .NET
2 3 (7.500%) ADO
2 3 (7.500%) ASP
3 2 (5.000%) CSS
3 2 (5.000%) HTML
Application Platforms
1 13 (32.50%) MS Exchange
2 4 (10.00%) Exchange Server 2010
2 4 (10.00%) Exchange Server 2007
3 3 (7.500%) IIS
4 2 (5.000%) Lotus Notes
4 2 (5.000%) CMS
4 2 (5.000%) Lync
Applications
1 7 (17.50%) MS Excel
2 4 (10.00%) MS Visio
2 4 (10.00%) MS PowerPoint
3 1 (2.500%) MS Office
Business Applications
1 4 (10.00%) Visualfiles
Communications & Networking
1 15 (37.50%) LAN
1 15 (37.50%) Network Security
2 12 (30.00%) WAN
3 7 (17.50%) Firewall
4 5 (12.50%) VoIP
5 4 (10.00%) TCP/IP
5 4 (10.00%) MPLS
5 4 (10.00%) Cisco Nexus
5 4 (10.00%) Cisco ASA
6 3 (7.500%) FWSM
7 2 (5.000%) SMTP
7 2 (5.000%) FTP
7 2 (5.000%) DNS
7 2 (5.000%) Symposium
7 2 (5.000%) Unified Communications
7 2 (5.000%) PABX
8 1 (2.500%) VLAN
8 1 (2.500%) Internet
8 1 (2.500%) DMZ
8 1 (2.500%) BGP
Database & Business Intelligence
1 2 (5.000%) SQL Server
1 2 (5.000%) SQL Server 2000
1 2 (5.000%) SQL Server 2005
1 2 (5.000%) SQL Server 2008
General
1 2 (5.000%) Retail
2 1 (2.500%) Legal
Job Titles
1 20 (50.00%) Analyst
2 10 (25.00%) Network Security Analyst
2 10 (25.00%) Network Analyst
2 10 (25.00%) Security Analyst
3 5 (12.50%) Service Desk Analyst
3 5 (12.50%) Service Analyst
4 4 (10.00%) Support Analyst
4 4 (10.00%) Network Engineer
4 4 (10.00%) Senior Analyst
4 4 (10.00%) Team Leader
4 4 (10.00%) Service Desk Team Leader
5 3 (7.500%) Messaging Engineer
5 3 (7.500%) Senior Network Engineer
5 3 (7.500%) Service Manager
5 3 (7.500%) Service Desk Manager
6 2 (5.000%) Applications Support
6 2 (5.000%) Communications Engineer
6 2 (5.000%) Applications Support Analyst
7 1 (2.500%) Graduate Support Analyst
7 1 (2.500%) Printer Engineer
Miscellaneous
1 3 (7.500%) Statistics
2 2 (5.000%) Clustering
2 2 (5.000%) Video Conferencing
3 1 (2.500%) PKI
3 1 (2.500%) Computer Science
Operating Systems
1 16 (40.00%) Windows
2 12 (30.00%) Windows Server 2008
3 6 (15.00%) Windows Server 2003
4 2 (5.000%) Windows 2000 Server
5 1 (2.500%) Linux
Processes & Methodologies
1 25 (62.50%) ITIL
2 14 (35.00%) Problem Management
3 8 (20.00%) Capacity Planning
4 6 (15.00%) Network Architecture
4 6 (15.00%) Root Cause Analysis
5 5 (12.50%) Change Control
6 4 (10.00%) CRM
6 4 (10.00%) Trend Analysis
6 4 (10.00%) Time Management
7 3 (7.500%) Network Load Balancing
7 3 (7.500%) Service Management
7 3 (7.500%) Change Management
7 3 (7.500%) E-Commerce
8 2 (5.000%) Service Delivery
9 1 (2.500%) Release Management
9 1 (2.500%) Performance Management
9 1 (2.500%) Stakeholder Engagement
9 1 (2.500%) Capacity Management
9 1 (2.500%) Operations Management
9 1 (2.500%) Business Analysis
Programming Languages
1 6 (15.00%) SQL
Qualifications
1 14 (35.00%) CCNP
1 14 (35.00%) Cisco Certification
2 10 (25.00%) CCSP
3 9 (22.50%) Microsoft Certification
4 5 (12.50%) MCP
4 5 (12.50%) MCSE
5 4 (10.00%) MCTS
6 3 (7.500%) SC Cleared
6 3 (7.500%) Security Cleared
6 3 (7.500%) CCSA
6 3 (7.500%) ITIL Certification
7 2 (5.000%) MCITP
7 2 (5.000%) CTC Cleared
8 1 (2.500%) Degree
8 1 (2.500%) Network+ Certification
8 1 (2.500%) CCSPA
8 1 (2.500%) CCNA
8 1 (2.500%) MCSA
Quality Assurance & Compliance
1 18 (45.00%) SLA
System Software
1 15 (37.50%) Active Directory
2 4 (10.00%) Forefront TMG
3 2 (5.000%) VMware Infrastructure
3 2 (5.000%) XenApp
4 1 (2.500%) ISA Server
Systems Management
1 2 (5.000%) Nagios
Vendors
1 18 (45.00%) Cisco
2 7 (17.50%) CheckPoint
2 7 (17.50%) Microsoft
3 4 (10.00%) VMware
4 3 (7.500%) F5
5 2 (5.000%) Nortel
5 2 (5.000%) Lotus
5 2 (5.000%) Altiris
5 2 (5.000%) Open Text
5 2 (5.000%) Tandberg
5 2 (5.000%) EPiServer
6 1 (2.500%) Riverbed
6 1 (2.500%) Juniper
6 1 (2.500%) NetApp
6 1 (2.500%) HP
Leeds, West Yorkshire
You will manage issues from receipt through to resolution and ensure that the ITIL processes are being followed by the support team - continually providing the team with support...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 21 May 2013
Leeds, West Yorkshire
Desirable Skills / Interests: Windows Server 2000/2003/2008. SQL Server 2000/2005/2008. IIS 6/7. IP/DNS management... Microsoft Active Directory... Microsoft SMTP and Exchange... HTML and...
CoreCom Consulting
Salary: £20000 - £24000 per annum
Posted: 21 May 2013
Leeds, West Yorkshire
Our client, a market leading organisation based in Leeds, is looking for a Network Security Analyst who understands the importance of the network infrastructure on the success of...
Hotfoot Resourcing.
Salary: Unspecified
Posted: 21 May 2013
Leeds, West Yorkshire
Network Engineer - Cisco / Checkpoint... CCNP/CCSP qualified... Strong knowledge of Cisco... Strong firewall experience, specifically Checkpoint. WAN/LAN Routing. Cisco Load Balancers. Understanding of MPLS Concepts... Cisco Call...
4it Recruitment Ltd
Salary: £Excellent Salary + Benefits + On-Call
Posted: 21 May 2013
Leeds, Yorkshire
There will also be Configuration and Upgrade of existing Network equipment, Network Trend Analysis and Capacity planning... A certification will be highly desirable including CCNA/CCNP/CCSP. Any...
Hays Specialist Recruitment
Salary: £1 per annum + Negotiable+Company Benefits
Posted: 8 May 2013