The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leeds region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 16 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Service Management
Rank 88 107 79
Rank change year-on-year
+19 -28
Permanent jobs citing Service Management 71 79 111
As % of all permanent IT jobs located in Leeds 2.70% 2.45% 3.40%
As % of the Processes & Methodologies category 3.01% 2.77% 3.73%
Number of salaries quoted 60 75 92
Median salary £30,000 £37,500 £30,500
Median salary % change year-on-year
-20.00% +22.95%
90% offered a salary of more than £26,500 £28,000 £21,500
10% offered a salary of more than £63,500 £55,000 £59,750
UK excluding London median salary £45,000 £42,750 £45,000
% change year-on-year
+5.26% -5.00%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
2362 2854 2976
As % of all permanent IT jobs located in Leeds 89.71% 88.63% 91.12%
Number of salaries quoted 2038 2386 2372
Median salary £45,000 £44,000 £42,500
Median salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £30,000 £31,750 £30,000
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leeds region.

Service Management Salary Trend in Leeds

Service Management
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Management across the Leeds region over the 3 months to 16 January 2017.

Service Management Salary Histogram in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 16 January 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region with a requirement for Service Management.

1 94 (74.60%) ITIL
2 39 (30.95%) Active Directory
3 38 (30.16%) Windows
4 34 (26.98%) Microsoft
4 34 (26.98%) Service Delivery
5 31 (24.60%) DNS
5 31 (24.60%) DHCP
5 31 (24.60%) SQL Server
6 29 (23.02%) Windows 7
6 29 (23.02%) Windows Server
7 27 (21.43%) MS Exchange
7 27 (21.43%) Change Management
8 25 (19.84%) Project Management
9 24 (19.05%) ITSM
10 22 (17.46%) Exchange Server 2010
11 21 (16.67%) VMware
12 20 (15.87%) Finance
12 20 (15.87%) Service Design
12 20 (15.87%) Data Centre
13 19 (15.08%) Microsoft Certification
13 19 (15.08%) Degree
14 18 (14.29%) SAN
15 17 (13.49%) PowerShell
15 17 (13.49%) Windows Server 2008
15 17 (13.49%) SQL Server 2008
16 16 (12.70%) Windows Server 2012
17 15 (11.90%) Configuration Management
17 15 (11.90%) Telecoms
17 15 (11.90%) Cisco
17 15 (11.90%) DevOps

Service Management
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (21.43%) MS Exchange
2 22 (17.46%) Exchange Server 2010
3 12 (9.52%) IIS
4 5 (3.97%) SharePoint
5 3 (2.38%) Skype for Business
6 2 (1.59%) Exchange Server 2013
7 1 (0.79%) Apache
7 1 (0.79%) Drupal
7 1 (0.79%) Exchange Server 2003
7 1 (0.79%) Exchange Server 2007
Applications
1 10 (7.94%) MS Office
2 8 (6.35%) MS Excel
3 5 (3.97%) MS Visio
4 4 (3.17%) MS PowerPoint
Business Applications
1 3 (2.38%) Remedy ITSM
2 1 (0.79%) Dynamics CRM
2 1 (0.79%) Oracle Financials
Cloud Services
1 7 (5.56%) Office 365
2 1 (0.79%) Amazon AWS
2 1 (0.79%) Cloud Computing
2 1 (0.79%) Microsoft Azure
2 1 (0.79%) SaaS
Communications & Networking
1 31 (24.60%) DHCP
1 31 (24.60%) DNS
2 18 (14.29%) SAN
3 14 (11.11%) Firewall
4 11 (8.73%) IP Telephony
4 11 (8.73%) LAN
4 11 (8.73%) WAN
5 9 (7.14%) TCP/IP
6 6 (4.76%) Internet
7 5 (3.97%) Remote Desktop
8 3 (2.38%) HTTP
8 3 (2.38%) SSL
9 2 (1.59%) Skype
10 1 (0.79%) Cisco ASA
10 1 (0.79%) Network Security
10 1 (0.79%) Unified Communications
Database & Business Intelligence
1 31 (24.60%) SQL Server
2 17 (13.49%) SQL Server 2008
3 14 (11.11%) SQL Server 2005
4 5 (3.97%) Data Warehouse
5 4 (3.17%) SQL Server 2012
6 3 (2.38%) Crystal Reports
6 3 (2.38%) Relational Database
6 3 (2.38%) SQL Server 2014
7 2 (1.59%) BusinessObjects
General
1 20 (15.87%) Finance
2 15 (11.90%) Telecoms
3 7 (5.56%) Marketing
4 3 (2.38%) Back Office
4 3 (2.38%) Pharmaceutical
5 2 (1.59%) Banking
5 2 (1.59%) Games
5 2 (1.59%) Manufacturing
5 2 (1.59%) Retail
5 2 (1.59%) Retail Banking
6 1 (0.79%) Local Government
Job Titles
1 45 (35.71%) Analyst
2 22 (17.46%) Service Analyst
3 19 (15.08%) Architect
3 19 (15.08%) Support Analyst
4 16 (12.70%) Infrastructure Analyst
5 15 (11.90%) Service Improvement Analyst
6 14 (11.11%) Service Architect
7 12 (9.52%) Senior Analyst
7 12 (9.52%) Service Desk Analyst
7 12 (9.52%) Technical Analyst
8 11 (8.73%) Infrastructure Support
8 11 (8.73%) Infrastructure Support Analyst
8 11 (8.73%) Team Leader
8 11 (8.73%) Technical Infrastructure Analyst
8 11 (8.73%) Technical Support
8 11 (8.73%) Technical Support Analyst
9 7 (5.56%) Senior Service Desk Analyst
10 6 (4.76%) Project Manager
10 6 (4.76%) Service Desk Team Leader
10 6 (4.76%) Service Manager
Libraries, Frameworks & Software Standards
1 6 (4.76%) .NET
2 4 (3.17%) HTML
2 4 (3.17%) Oracle Fusion
3 3 (2.38%) ASP.NET
3 3 (2.38%) XML
4 2 (1.59%) LAMP
5 1 (0.79%) CSS
5 1 (0.79%) Web Services
Miscellaneous
1 20 (15.87%) Data Centre
2 7 (5.56%) Celerra
2 7 (5.56%) CLARiiON
2 7 (5.56%) iPad
2 7 (5.56%) iPhone
3 5 (3.97%) Computer Science
4 4 (3.17%) Management Information System
5 2 (1.59%) Analytical Skills
5 2 (1.59%) Mathematics
6 1 (0.79%) Clustering
6 1 (0.79%) Data Protection Act
6 1 (0.79%) Replication
Operating Systems
1 38 (30.16%) Windows
2 29 (23.02%) Windows 7
2 29 (23.02%) Windows Server
3 17 (13.49%) Windows Server 2008
4 16 (12.70%) Windows Server 2012
5 11 (8.73%) Windows Server 2003
6 5 (3.97%) Linux
7 3 (2.38%) Windows 8
8 2 (1.59%) Red Hat Enterprise Linux
8 2 (1.59%) Windows 10
8 2 (1.59%) Windows Vista
8 2 (1.59%) Windows XP
9 1 (0.79%) Mac OS
Processes & Methodologies
1 94 (74.60%) ITIL
2 34 (26.98%) Service Delivery
3 27 (21.43%) Change Management
4 25 (19.84%) Project Management
5 24 (19.05%) ITSM
6 20 (15.87%) Service Design
7 15 (11.90%) Configuration Management
7 15 (11.90%) DevOps
8 14 (11.11%) BPR
8 14 (11.11%) Disaster Recovery
8 14 (11.11%) ITIL V3
8 14 (11.11%) Process Architecture
9 13 (10.32%) Agile Software Development
9 13 (10.32%) Coaching
9 13 (10.32%) Continuous Improvement
9 13 (10.32%) Stakeholder Management
10 12 (9.52%) Capacity Planning
11 11 (8.73%) Asset Management
11 11 (8.73%) Software Asset Management
12 8 (6.35%) Information Security
Programming Languages
1 17 (13.49%) PowerShell
2 8 (6.35%) SQL
3 6 (4.76%) C#
4 5 (3.97%) C
5 3 (2.38%) VB.NET
6 1 (0.79%) JavaScript
6 1 (0.79%) PHP
Qualifications
1 19 (15.08%) Degree
1 19 (15.08%) Microsoft Certification
2 11 (8.73%) MCSE
3 8 (6.35%) MCITP
4 5 (3.97%) MCDST
4 5 (3.97%) MCSA
5 4 (3.17%) PMP
6 3 (2.38%) ITIL Foundation Certificate
6 3 (2.38%) MCTS
7 2 (1.59%) CCNA
7 2 (1.59%) Cisco Certification
7 2 (1.59%) ITIL Certification
8 1 (0.79%) CCNP
8 1 (0.79%) CCSP
8 1 (0.79%) CEH
8 1 (0.79%) CISMP
8 1 (0.79%) CISSP
8 1 (0.79%) IIBA
8 1 (0.79%) ISEB
8 1 (0.79%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 8 (6.35%) SLA
2 6 (4.76%) QA
3 4 (3.17%) ISO/IEC 27001
4 1 (0.79%) PCI DSS
System Software
1 39 (30.95%) Active Directory
2 11 (8.73%) vSphere
2 11 (8.73%) XenApp
2 11 (8.73%) XenDesktop
3 9 (7.14%) VMware Infrastructure
4 1 (0.79%) VMware ESXi
Systems Management
1 2 (1.59%) SCCM
1 2 (1.59%) SCOM
2 1 (0.79%) Microsoft Clustering
Vendors
1 34 (26.98%) Microsoft
2 21 (16.67%) VMware
3 15 (11.90%) Cisco
4 12 (9.52%) Citrix
5 11 (8.73%) Veeam
6 9 (7.14%) Avaya
7 7 (5.56%) 3PAR
7 7 (5.56%) Dell
7 7 (5.56%) EMC
7 7 (5.56%) HP
8 5 (3.97%) Oracle
9 4 (3.17%) ServiceNow
10 3 (2.38%) BMC
10 3 (2.38%) LANDesk
10 3 (2.38%) Remedy
10 3 (2.38%) SAP
11 2 (1.59%) Red Hat
12 1 (0.79%) Apple
12 1 (0.79%) CheckPoint
12 1 (0.79%) Salesforce.com
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £32,000 per annum Plus Benefits
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £30,000 per annum Plus Benefits
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £25,000 to £30,000 per annum + Bens
Posted: 5 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Posted: 6 days ago
Leeds, West Yorkshire
Sky Betting and Gaming
Posted: 6 days ago