The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 73 60 64
Rank change year-on-year
-13 +4
Permanent jobs citing Service Management 126 105 108
As % of all permanent IT jobs located in Leeds 3.34% 4.04% 3.89%
As % of the Processes & Methodologies category 3.97% 4.77% 4.79%
Number of salaries quoted 106 63 87
Average salary £35,000 £35,000 £32,500
Average salary % change year-on-year
- +7.69%
90% offered a salary of more than £22,500 £28,000 £23,800
10% offered a salary of more than £46,750 £47,500 £55,000
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3173 2200 2255
As % of all permanent IT jobs located in Leeds 84.16% 84.55% 81.14%
Number of salaries quoted 2393 1672 1867
Average salary £40,000 £38,000 £37,500
Average salary % change year-on-year
+5.26% +1.33%
90% offered a salary of more than £28,500 £28,000 £26,250
10% offered a salary of more than £56,250 £55,000 £60,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leeds region.

Service Management Salary Trend in Leeds

Service Management
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Management across the Leeds region over the 3 months to 29 August 2014.

Service Management Salary Histogram in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 29 August 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 147 (72.41%) ITIL
2 78 (38.42%) ITSM
3 62 (30.54%) Service Delivery
4 41 (20.20%) Change Management
5 33 (16.26%) Microsoft
6 32 (15.76%) Windows
7 31 (15.27%) Project Management
8 28 (13.79%) ITIL Certification
8 28 (13.79%) SQL
8 28 (13.79%) Finance
8 28 (13.79%) Supplier Management
9 27 (13.30%) SQL Server
10 25 (12.32%) E-Commerce
11 23 (11.33%) ITIL V3
12 21 (10.34%) SLA
12 21 (10.34%) Agile Software Development
13 18 (8.87%) PRINCE2
14 17 (8.37%) DSDM
14 17 (8.37%) ITIL Foundation Certificate
15 16 (7.88%) Incident Management
16 15 (7.39%) Problem Management
16 15 (7.39%) MS Excel
16 15 (7.39%) Active Directory
17 13 (6.40%) SAN
17 13 (6.40%) Configuration Management
17 13 (6.40%) .NET
18 12 (5.91%) HTML
19 11 (5.42%) CSS
19 11 (5.42%) Matrix Management
19 11 (5.42%) Time Management

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 29 August 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (4.93%) BizTalk Server
1 10 (4.93%) Blackberry Enterprise Server
2 9 (4.43%) MS Exchange
3 5 (2.46%) SharePoint
4 4 (1.97%) Exchange Server 2010
5 3 (1.48%) Lync
5 3 (1.48%) Exchange Server 2013
5 3 (1.48%) IIS
6 1 (0.49%) Apache
6 1 (0.49%) CICS
6 1 (0.49%) Exchange Server 2003
6 1 (0.49%) WebSphere
6 1 (0.49%) OpenStack
Applications
1 15 (7.39%) MS Excel
2 10 (4.93%) MS Office
3 3 (1.48%) MS PowerPoint
4 2 (0.99%) MS Visio
Business Applications
1 2 (0.99%) Oracle EBS
1 2 (0.99%) Remedy ITSM
1 2 (0.99%) Oracle BPM
Cloud Services
1 3 (1.48%) Google Apps
2 1 (0.49%) Amazon EC2
2 1 (0.49%) Amazon AWS
2 1 (0.49%) SaaS
Communications & Networking
1 13 (6.40%) SAN
2 5 (2.46%) FTP
3 4 (1.97%) VoIP
3 4 (1.97%) DNS
3 4 (1.97%) Internet
3 4 (1.97%) Asterisk PBX
4 3 (1.48%) Unified Communications
4 3 (1.48%) S/MIME
4 3 (1.48%) POP3
4 3 (1.48%) SMS
5 2 (0.99%) HTTP
5 2 (0.99%) Firewall
6 1 (0.49%) IPsec
6 1 (0.49%) BIG-IP
6 1 (0.49%) Cisco IOS
6 1 (0.49%) Cisco ASA
6 1 (0.49%) NAS
6 1 (0.49%) DHCP
6 1 (0.49%) SSL
6 1 (0.49%) TCP/IP
Database & Business Intelligence
1 27 (13.30%) SQL Server
2 6 (2.96%) SQL Server Reporting Services
2 6 (2.96%) SQL Server 2008
3 4 (1.97%) MySQL
4 2 (0.99%) Oracle Database 11g
4 2 (0.99%) DB2
4 2 (0.99%) Oracle Database
5 1 (0.49%) Oracle Reports
5 1 (0.49%) SQL Server 2005
5 1 (0.49%) SQL Server Integration Services
5 1 (0.49%) Hadoop
Development Applications
1 7 (3.45%) Visual Studio
General
1 28 (13.79%) Finance
2 5 (2.46%) Marketing
2 5 (2.46%) French Language
3 2 (0.99%) Law
3 2 (0.99%) Advertising
3 2 (0.99%) Retail
4 1 (0.49%) Pharmaceutical
4 1 (0.49%) Telecoms
Job Titles
1 55 (27.09%) Analyst
2 35 (17.24%) Service Manager
3 24 (11.82%) Service Analyst
4 23 (11.33%) Architect
5 21 (10.34%) Project Manager
6 15 (7.39%) Change Analyst
7 13 (6.40%) Incident Manager
8 11 (5.42%) Services Delivery Manager
8 11 (5.42%) Delivery Manager
9 10 (4.93%) Support Analyst
9 10 (4.93%) Applications Support
9 10 (4.93%) Designer
10 9 (4.43%) Agile Project Manager
10 9 (4.43%) Applications Support Analyst
10 9 (4.43%) Consultant
10 9 (4.43%) Service Desk Analyst
11 6 (2.96%) Team Leader
11 6 (2.96%) Infrastructure Specialist
11 6 (2.96%) Relationships Manager
11 6 (2.96%) Infrastructure Operations Specialist
Libraries, Frameworks & Software Standards
1 13 (6.40%) .NET
2 12 (5.91%) HTML
3 11 (5.42%) CSS
4 9 (4.43%) ASP.NET
5 8 (3.94%) XML
6 6 (2.96%) jQuery
7 5 (2.46%) HTML5
8 3 (1.48%) WCF
9 2 (0.99%) Itk
9 2 (0.99%) REST
9 2 (0.99%) Apache Flex
9 2 (0.99%) JSON
9 2 (0.99%) SOAP
10 1 (0.49%) Web Services
10 1 (0.49%) ODBC
10 1 (0.49%) Middleware
10 1 (0.49%) LAMP
10 1 (0.49%) .NET Framework
10 1 (0.49%) Software Packaging
10 1 (0.49%) Razor View Engine
Miscellaneous
1 8 (3.94%) Statistics
2 5 (2.46%) Blackberry
2 5 (2.46%) Management Information System
2 5 (2.46%) Blog
2 5 (2.46%) Social Media
3 4 (1.97%) Client/Server
4 2 (0.99%) Enterprise Software
4 2 (0.99%) NHS
4 2 (0.99%) CMDB
5 1 (0.49%) N-Tier
5 1 (0.49%) Taxonomies
5 1 (0.49%) Computer Science
5 1 (0.49%) Replication
5 1 (0.49%) Clustering
5 1 (0.49%) IVR
5 1 (0.49%) PDA
Operating Systems
1 32 (15.76%) Windows
2 9 (4.43%) Windows 7
3 8 (3.94%) UNIX
3 8 (3.94%) Linux
4 6 (2.96%) Windows Server 2008
5 5 (2.46%) Windows XP
6 4 (1.97%) Windows Server 2003
7 1 (0.49%) Fedora
7 1 (0.49%) Android
7 1 (0.49%) CentOS
7 1 (0.49%) Red Hat Enterprise Linux
7 1 (0.49%) AIX
7 1 (0.49%) Apple iOS
Processes & Methodologies
1 147 (72.41%) ITIL
2 78 (38.42%) ITSM
3 62 (30.54%) Service Delivery
4 41 (20.20%) Change Management
5 31 (15.27%) Project Management
6 28 (13.79%) Supplier Management
7 25 (12.32%) E-Commerce
8 23 (11.33%) ITIL V3
9 21 (10.34%) Agile Software Development
10 18 (8.87%) PRINCE2
11 17 (8.37%) DSDM
12 16 (7.88%) Incident Management
13 15 (7.39%) Problem Management
14 13 (6.40%) Configuration Management
15 11 (5.42%) Matrix Management
15 11 (5.42%) Time Management
15 11 (5.42%) Continuous Improvement
16 10 (4.93%) Stakeholder Management
17 8 (3.94%) Technical Architecture
18 7 (3.45%) Root Cause Analysis
Programming Languages
1 28 (13.79%) SQL
2 9 (4.43%) C#
3 6 (2.96%) T-SQL
3 6 (2.96%) JavaScript
4 3 (1.48%) Java
5 2 (0.99%) C
5 2 (0.99%) PL/SQL
6 1 (0.49%) C++
6 1 (0.49%) COBOL
6 1 (0.49%) Python
6 1 (0.49%) Shell Script
6 1 (0.49%) JCL
6 1 (0.49%) XAML
6 1 (0.49%) Bash Shell
Qualifications
1 28 (13.79%) ITIL Certification
2 17 (8.37%) ITIL Foundation Certificate
3 11 (5.42%) Degree
4 4 (1.97%) Microsoft Certification
5 2 (0.99%) ISEB Practitioner
5 2 (0.99%) MCP
5 2 (0.99%) ISEB
6 1 (0.49%) Cisco Certification
6 1 (0.49%) MCSE
6 1 (0.49%) CCNP
6 1 (0.49%) PRINCE2 Practitioner
6 1 (0.49%) VCAP
Quality Assurance & Compliance
1 21 (10.34%) SLA
2 8 (3.94%) COBIT
3 4 (1.97%) QA
4 2 (0.99%) HL7
5 1 (0.49%) PCI DSS
5 1 (0.49%) ISO 14001
5 1 (0.49%) ISO/IEC 27001
5 1 (0.49%) ISO 9001
System Software
1 15 (7.39%) Active Directory
2 6 (2.96%) VMware Infrastructure
2 6 (2.96%) XenApp
3 2 (0.99%) VMware ESX
3 2 (0.99%) Oracle RMAN
3 2 (0.99%) Oracle RAC
4 1 (0.49%) vSphere
Systems Management
1 5 (2.46%) Norton AntiVirus
2 3 (1.48%) SCOM
2 3 (1.48%) Symantec Enterprise Vault
3 2 (0.99%) Data Guard
3 2 (0.99%) SCCM
Vendors
1 33 (16.26%) Microsoft
2 10 (4.93%) ServiceNow
3 9 (4.43%) Citrix
3 9 (4.43%) Symantec
4 8 (3.94%) VMware
5 6 (2.96%) Oracle
6 5 (2.46%) CheckPoint
7 4 (1.97%) IBM
7 4 (1.97%) FrontRange
8 3 (1.48%) Postini
8 3 (1.48%) HP
8 3 (1.48%) CA
8 3 (1.48%) Google
9 2 (0.99%) Remedy
9 2 (0.99%) NetApp
9 2 (0.99%) BMC
9 2 (0.99%) Cisco
9 2 (0.99%) SolarWinds
9 2 (0.99%) Huawei
10 1 (0.49%) Akamai
Leeds, West Yorkshire
Rullion IT Plus
Salary: £28000 - £34000 per annum + Package
Posted: 18 hours ago
Rawdon, Leeds, LS18 6BA
EMIS
Salary: up to £45k depending on level of experience
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum plus bonus, pension, and additional
Posted: 2 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 2 days ago
Leeds
Computer Futures
Salary: £35000 - £40000 per annum + competitive
Posted: 8 days ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40,000 - £65,000 per year
Posted: 9 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 9 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + Full Benefits
Posted: 11 days ago
Leeds
Capita - ITIN
Salary: £45000.00 - £55000.00 per annum + Car
Posted: 14 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 14 days ago