The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 81 60 73
Rank change year-on-year
-21 +13
Permanent jobs citing Service Management 121 110 99
As % of all permanent IT jobs located in Leeds 3.19% 4.19% 3.49%
As % of the Processes & Methodologies category 3.75% 4.85% 4.20%
Number of salaries quoted 103 65 77
Average salary £32,500 £35,661 £33,500
Average salary % change year-on-year
-8.86% +6.45%
90% offered a salary of more than £22,100 £28,800 £23,800
10% offered a salary of more than £49,200 £54,500 £55,000
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3225 2270 2357
As % of all permanent IT jobs located in Leeds 85.07% 86.51% 83.05%
Number of salaries quoted 2423 1783 1939
Average salary £40,000 £38,500 £38,500
Average salary % change year-on-year
+3.89% -
90% offered a salary of more than £28,000 £28,000 £27,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leeds region.

Service Management Salary Trend in Leeds

Service Management
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Management across the Leeds region over the 3 months to 18 September 2014.

Service Management Salary Histogram in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 18 September 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 157 (74.41%) ITIL
2 75 (35.55%) ITSM
3 60 (28.44%) Service Delivery
4 40 (18.96%) Change Management
5 39 (18.48%) Finance
6 33 (15.64%) Microsoft
7 32 (15.17%) Project Management
8 31 (14.69%) Agile Software Development
8 31 (14.69%) Supplier Management
9 30 (14.22%) ITIL Certification
9 30 (14.22%) Windows
10 28 (13.27%) E-Commerce
11 26 (12.32%) ITIL V3
12 25 (11.85%) SLA
12 25 (11.85%) SQL Server
13 24 (11.37%) SQL
14 19 (9.00%) PRINCE2
15 18 (8.53%) Incident Management
16 17 (8.06%) DSDM
16 17 (8.06%) ITIL Foundation Certificate
17 16 (7.58%) Problem Management
18 15 (7.11%) MS Excel
18 15 (7.11%) Active Directory
18 15 (7.11%) Continuous Improvement
19 14 (6.64%) Configuration Management
20 13 (6.16%) MS Office
20 13 (6.16%) Stakeholder Management
21 12 (5.69%) SAN
21 12 (5.69%) Analytical Skills
22 11 (5.21%) Time Management

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 18 September 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (4.74%) Blackberry Enterprise Server
2 9 (4.27%) SharePoint
3 8 (3.79%) MS Exchange
3 8 (3.79%) BizTalk Server
4 3 (1.42%) Lync
4 3 (1.42%) Exchange Server 2010
4 3 (1.42%) Exchange Server 2013
4 3 (1.42%) SAS
4 3 (1.42%) IIS
4 3 (1.42%) MS Project Server
5 1 (0.47%) OpenStack
5 1 (0.47%) CICS
5 1 (0.47%) Apache
5 1 (0.47%) WebSphere
Applications
1 15 (7.11%) MS Excel
2 13 (6.16%) MS Office
3 6 (2.84%) MS PowerPoint
4 5 (2.37%) MS Visio
5 3 (1.42%) MS Project
Business Applications
1 2 (0.95%) Oracle EBS
1 2 (0.95%) Oracle BPM
2 1 (0.47%) Remedy ITSM
Cloud Services
1 3 (1.42%) Google Apps
2 1 (0.47%) SaaS
2 1 (0.47%) Amazon EC2
2 1 (0.47%) Amazon AWS
Communications & Networking
1 12 (5.69%) SAN
2 5 (2.37%) FTP
3 4 (1.90%) VoIP
3 4 (1.90%) DNS
3 4 (1.90%) Internet
3 4 (1.90%) Asterisk PBX
4 3 (1.42%) Unified Communications
4 3 (1.42%) SMS
4 3 (1.42%) S/MIME
4 3 (1.42%) POP3
5 2 (0.95%) HTTP
5 2 (0.95%) Firewall
6 1 (0.47%) NAS
6 1 (0.47%) IPsec
6 1 (0.47%) MPLS
6 1 (0.47%) SSL
6 1 (0.47%) TCP/IP
6 1 (0.47%) VPN
6 1 (0.47%) DHCP
6 1 (0.47%) WAN
Database & Business Intelligence
1 25 (11.85%) SQL Server
2 5 (2.37%) SQL Server 2008
2 5 (2.37%) SQL Server Reporting Services
3 4 (1.90%) MySQL
4 2 (0.95%) Oracle Database 11g
4 2 (0.95%) DB2
4 2 (0.95%) Oracle Database
5 1 (0.47%) Hadoop
5 1 (0.47%) Big Data
5 1 (0.47%) Oracle Reports
Development Applications
1 5 (2.37%) Visual Studio
2 1 (0.47%) Team Foundation Server
General
1 39 (18.48%) Finance
2 6 (2.84%) Marketing
3 4 (1.90%) French Language
4 3 (1.42%) Retail
5 2 (0.95%) Law
5 2 (0.95%) Advertising
5 2 (0.95%) Pharmaceutical
6 1 (0.47%) Telecoms
Job Titles
1 61 (28.91%) Analyst
2 37 (17.54%) Service Manager
3 26 (12.32%) Service Analyst
4 25 (11.85%) Architect
5 18 (8.53%) Project Manager
6 15 (7.11%) Change Analyst
7 13 (6.16%) Incident Manager
8 11 (5.21%) Delivery Manager
8 11 (5.21%) Services Delivery Manager
9 10 (4.74%) Designer
10 9 (4.27%) Support Analyst
10 9 (4.27%) Service Desk Analyst
11 8 (3.79%) Applications Support Analyst
11 8 (3.79%) Infrastructure Specialist
11 8 (3.79%) Applications Support
12 7 (3.32%) Agile Project Manager
12 7 (3.32%) Infrastructure Operations Specialist
12 7 (3.32%) Team Leader
13 6 (2.84%) Relationships Manager
13 6 (2.84%) Consultant
Libraries, Frameworks & Software Standards
1 11 (5.21%) .NET
2 10 (4.74%) HTML
3 9 (4.27%) CSS
4 6 (2.84%) XML
4 6 (2.84%) ASP.NET
5 5 (2.37%) HTML5
6 4 (1.90%) jQuery
7 2 (0.95%) Apache Flex
7 2 (0.95%) WCF
7 2 (0.95%) JSON
7 2 (0.95%) SOAP
7 2 (0.95%) Itk
7 2 (0.95%) REST
8 1 (0.47%) Middleware
8 1 (0.47%) ODBC
8 1 (0.47%) .NET Framework
8 1 (0.47%) WPF
8 1 (0.47%) Software Packaging
8 1 (0.47%) LAMP
Miscellaneous
1 12 (5.69%) Analytical Skills
2 8 (3.79%) Statistics
2 8 (3.79%) Management Information System
3 5 (2.37%) Social Media
3 5 (2.37%) Blackberry
3 5 (2.37%) Client/Server
3 5 (2.37%) Blog
4 2 (0.95%) Replication
4 2 (0.95%) CMDB
4 2 (0.95%) NHS
4 2 (0.95%) Enterprise Software
5 1 (0.47%) Mobile App
5 1 (0.47%) N-Tier
5 1 (0.47%) Taxonomies
5 1 (0.47%) PDA
5 1 (0.47%) Clustering
5 1 (0.47%) IVR
Operating Systems
1 30 (14.22%) Windows
2 8 (3.79%) UNIX
2 8 (3.79%) Linux
2 8 (3.79%) Windows 7
3 5 (2.37%) Windows XP
3 5 (2.37%) Windows Server 2008
4 3 (1.42%) Windows Server 2003
5 1 (0.47%) Apple iOS
5 1 (0.47%) AIX
5 1 (0.47%) Android
5 1 (0.47%) CentOS
5 1 (0.47%) Red Hat Enterprise Linux
5 1 (0.47%) Fedora
Processes & Methodologies
1 157 (74.41%) ITIL
2 75 (35.55%) ITSM
3 60 (28.44%) Service Delivery
4 40 (18.96%) Change Management
5 32 (15.17%) Project Management
6 31 (14.69%) Agile Software Development
6 31 (14.69%) Supplier Management
7 28 (13.27%) E-Commerce
8 26 (12.32%) ITIL V3
9 19 (9.00%) PRINCE2
10 18 (8.53%) Incident Management
11 17 (8.06%) DSDM
12 16 (7.58%) Problem Management
13 15 (7.11%) Continuous Improvement
14 14 (6.64%) Configuration Management
15 13 (6.16%) Stakeholder Management
16 11 (5.21%) Time Management
16 11 (5.21%) Matrix Management
17 10 (4.74%) Root Cause Analysis
18 7 (3.32%) Change Control
Programming Languages
1 24 (11.37%) SQL
2 6 (2.84%) C#
3 4 (1.90%) T-SQL
3 4 (1.90%) JavaScript
4 3 (1.42%) Java
5 2 (0.95%) PL/SQL
6 1 (0.47%) Bash Shell
6 1 (0.47%) Shell Script
6 1 (0.47%) JCL
6 1 (0.47%) Python
6 1 (0.47%) C++
6 1 (0.47%) COBOL
6 1 (0.47%) C
Qualifications
1 30 (14.22%) ITIL Certification
2 17 (8.06%) ITIL Foundation Certificate
3 9 (4.27%) Degree
4 3 (1.42%) Microsoft Certification
5 2 (0.95%) ISEB Practitioner
5 2 (0.95%) MCP
5 2 (0.95%) ISEB
6 1 (0.47%) PRINCE2 Practitioner
6 1 (0.47%) VCAP
6 1 (0.47%) Cisco Certification
6 1 (0.47%) CCNP
Quality Assurance & Compliance
1 25 (11.85%) SLA
2 6 (2.84%) COBIT
3 3 (1.42%) QA
4 2 (0.95%) HL7
5 1 (0.47%) ISO 14001
5 1 (0.47%) ISO 9001
5 1 (0.47%) ISO/IEC 27001
5 1 (0.47%) PCI DSS
System Software
1 15 (7.11%) Active Directory
2 6 (2.84%) VMware Infrastructure
2 6 (2.84%) XenApp
3 2 (0.95%) Oracle RMAN
3 2 (0.95%) Oracle RAC
4 1 (0.47%) Hyper-V
4 1 (0.47%) vSphere
4 1 (0.47%) VMware ESX
Systems Management
1 5 (2.37%) Norton AntiVirus
2 3 (1.42%) Symantec Enterprise Vault
2 3 (1.42%) SCOM
3 2 (0.95%) SCCM
3 2 (0.95%) Data Guard
Vendors
1 33 (15.64%) Microsoft
2 9 (4.27%) ServiceNow
2 9 (4.27%) Symantec
3 8 (3.79%) Citrix
4 6 (2.84%) VMware
4 6 (2.84%) Oracle
5 5 (2.37%) CheckPoint
6 4 (1.90%) IBM
7 3 (1.42%) CA
7 3 (1.42%) Google
7 3 (1.42%) FrontRange
7 3 (1.42%) Postini
8 2 (0.95%) Huawei
8 2 (0.95%) HP
8 2 (0.95%) NetApp
8 2 (0.95%) BT
8 2 (0.95%) SolarWinds
9 1 (0.47%) F5
9 1 (0.47%) Akamai
9 1 (0.47%) MobileIron
Leeds
DP Connect
Salary: £50 per annum
Posted: 5 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £25,000 to £30,000 per annum plus bonus, pension, and additional
Posted: Yesterday
Leeds, West Yorkshire
EMIS
Salary: Up to £80K per annum depending on level of experience
Posted: 3 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80,000 per annum depending on level of experience
Posted: 3 days ago
Leeds, Yorkshire
University of Leeds
Posted: 5 days ago
Leeds, West Yorkshire
Rullion IT Plus
Posted: 6 days ago
Rawdon, Leeds, LS19 6BA
EMIS
Salary: up to £45k depending on level of experience
Posted: 21 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 22 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £45,000 per annum depending on experience
Posted: 23 days ago