The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 80 72 68
Rank change year-on-year
-8 -4
Permanent jobs citing Service Management 107 101 101
As % of all permanent IT jobs located in Leeds 2.91% 3.21% 3.56%
As % of the Processes & Methodologies category 3.33% 3.83% 4.34%
Number of salaries quoted 89 59 72
Average salary £35,000 £45,000 £40,500
Average salary % change year-on-year
-22.22% +11.11%
90% offered a salary of more than £20,100 £32,500 £27,502
10% offered a salary of more than £60,000 £80,500 £50,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3214 2636 2326
As % of all permanent IT jobs located in Leeds 87.29% 83.76% 81.93%
Number of salaries quoted 2463 2078 1962
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £30,000 £29,200 £27,500
10% offered a salary of more than £60,000 £55,000 £58,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leeds region.

Service Management Salary Trend in Leeds

Service Management
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Management across the Leeds region over the 3 months to 28 November 2014.

Service Management Salary Histogram in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 28 November 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 166 (71.86%) ITIL
2 59 (25.54%) Service Delivery
2 59 (25.54%) Finance
3 57 (24.68%) ITSM
4 50 (21.65%) Microsoft
5 40 (17.32%) SLA
6 35 (15.15%) ITIL Certification
6 35 (15.15%) Project Management
7 34 (14.72%) Windows
8 31 (13.42%) E-Commerce
8 31 (13.42%) Supplier Management
9 29 (12.55%) Agile Software Development
9 29 (12.55%) Problem Management
10 28 (12.12%) UNIX
11 27 (11.69%) Linux
12 25 (10.82%) Continuous Improvement
13 24 (10.39%) SQL
13 24 (10.39%) SQL Server
14 23 (9.96%) Management Information System
15 22 (9.52%) Change Management
16 21 (9.09%) Incident Management
16 21 (9.09%) .NET
16 21 (9.09%) MS Office
16 21 (9.09%) MS Excel
17 20 (8.66%) PRINCE2
17 20 (8.66%) HTML
18 19 (8.23%) CSS
19 18 (7.79%) Analytical Skills
20 17 (7.36%) Active Directory
21 16 (6.93%) XML

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 28 November 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (6.93%) SharePoint
2 13 (5.63%) BizTalk Server
3 12 (5.19%) Blackberry Enterprise Server
4 10 (4.33%) MS Exchange
5 5 (2.16%) SAS
5 5 (2.16%) MS Project Server
6 4 (1.73%) Lync
6 4 (1.73%) Exchange Server 2010
6 4 (1.73%) Exchange Server 2013
7 3 (1.30%) IIS
8 2 (0.87%) Apache
9 1 (0.43%) Exchange Server 2007
9 1 (0.43%) WebSphere
Applications
1 21 (9.09%) MS Office
1 21 (9.09%) MS Excel
2 9 (3.90%) MS PowerPoint
3 7 (3.03%) MS Visio
4 5 (2.16%) MS Project
Business Applications
1 4 (1.73%) Dynamics AX
2 3 (1.30%) Dynamics CRM
Cloud Services
1 4 (1.73%) Google Apps
2 3 (1.30%) Office 365
3 2 (0.87%) SaaS
Communications & Networking
1 11 (4.76%) Firewall
2 9 (3.90%) Wireless
2 9 (3.90%) SSL
3 6 (2.60%) VoIP
3 6 (2.60%) FTP
3 6 (2.60%) Internet
3 6 (2.60%) Asterisk PBX
3 6 (2.60%) DNS
4 5 (2.16%) SMS
4 5 (2.16%) POP3
5 4 (1.73%) S/MIME
5 4 (1.73%) Unified Communications
6 2 (0.87%) SAN
6 2 (0.87%) HTTP
7 1 (0.43%) TCP/IP
7 1 (0.43%) VPN
7 1 (0.43%) ISDN
7 1 (0.43%) WAN
7 1 (0.43%) DHCP
7 1 (0.43%) IPsec
Database & Business Intelligence
1 24 (10.39%) SQL Server
2 11 (4.76%) SQL Server Reporting Services
3 6 (2.60%) SQL Server 2008
4 4 (1.73%) MySQL
5 3 (1.30%) Big Data
6 2 (0.87%) MS Access
6 2 (0.87%) Essbase
7 1 (0.43%) DB2
7 1 (0.43%) Oracle Reports
7 1 (0.43%) Hadoop
Development Applications
1 12 (5.19%) Visual Studio
2 1 (0.43%) Team Foundation Server
General
1 59 (25.54%) Finance
2 10 (4.33%) French Language
3 8 (3.46%) Marketing
4 7 (3.03%) Retail
5 4 (1.73%) Pharmaceutical
5 4 (1.73%) Back Office
5 4 (1.73%) Law
6 3 (1.30%) Manufacturing
7 2 (0.87%) Advertising
7 2 (0.87%) Telecoms
8 1 (0.43%) Automotive
8 1 (0.43%) Legal
Job Titles
1 74 (32.03%) Analyst
2 43 (18.61%) Service Manager
3 30 (12.99%) Service Analyst
4 19 (8.23%) Support Analyst
5 18 (7.79%) Applications Support
6 17 (7.36%) Service Desk Analyst
7 14 (6.06%) Delivery Manager
7 14 (6.06%) Coordinator
8 13 (5.63%) Project Manager
8 13 (5.63%) Services Delivery Manager
8 13 (5.63%) Applications Support Analyst
9 12 (5.19%) Change Analyst
9 12 (5.19%) Architect
10 9 (3.90%) Infrastructure Specialist
10 9 (3.90%) Team Leader
11 8 (3.46%) Security Manager
12 7 (3.03%) Infrastructure Operations Specialist
12 7 (3.03%) Administrator
13 6 (2.60%) Support Engineer
13 6 (2.60%) Consultant
Libraries, Frameworks & Software Standards
1 21 (9.09%) .NET
2 20 (8.66%) HTML
3 19 (8.23%) CSS
4 16 (6.93%) XML
5 14 (6.06%) ASP.NET
6 11 (4.76%) jQuery
7 5 (2.16%) HTML5
8 3 (1.30%) LAMP
9 2 (0.87%) .NET Framework
9 2 (0.87%) JSON
9 2 (0.87%) REST
9 2 (0.87%) Itk
9 2 (0.87%) SOAP
9 2 (0.87%) Apache Flex
9 2 (0.87%) WCF
10 1 (0.43%) WPF
10 1 (0.43%) Web Services
10 1 (0.43%) ODBC
10 1 (0.43%) CGI
10 1 (0.43%) Middleware
Miscellaneous
1 23 (9.96%) Management Information System
2 18 (7.79%) Analytical Skills
3 6 (2.60%) Clustering
3 6 (2.60%) Blackberry
3 6 (2.60%) Social Media
4 5 (2.16%) Statistics
4 5 (2.16%) Blog
4 5 (2.16%) HACMP
4 5 (2.16%) Client/Server
5 4 (1.73%) NHS
6 2 (0.87%) Replication
6 2 (0.87%) Enterprise Software
6 2 (0.87%) CMDB
7 1 (0.43%) User Experience
7 1 (0.43%) Mobile App
7 1 (0.43%) Open Source
7 1 (0.43%) Taxonomies
7 1 (0.43%) IVR
Operating Systems
1 34 (14.72%) Windows
2 28 (12.12%) UNIX
3 27 (11.69%) Linux
4 10 (4.33%) Solaris
4 10 (4.33%) Windows 7
5 9 (3.90%) AIX
6 6 (2.60%) Windows XP
6 6 (2.60%) Windows Server 2008
6 6 (2.60%) CentOS
7 5 (2.16%) Red Hat Enterprise Linux
8 4 (1.73%) Windows Server 2003
Processes & Methodologies
1 166 (71.86%) ITIL
2 59 (25.54%) Service Delivery
3 57 (24.68%) ITSM
4 35 (15.15%) Project Management
5 31 (13.42%) E-Commerce
5 31 (13.42%) Supplier Management
6 29 (12.55%) Problem Management
6 29 (12.55%) Agile Software Development
7 25 (10.82%) Continuous Improvement
8 22 (9.52%) Change Management
9 21 (9.09%) Incident Management
10 20 (8.66%) PRINCE2
11 16 (6.93%) DSDM
12 15 (6.49%) Stakeholder Engagement
12 15 (6.49%) Coaching
13 14 (6.06%) UML
13 14 (6.06%) Risk Management
14 13 (5.63%) Line Management
14 13 (5.63%) ITIL V3
15 12 (5.19%) Security Architecture
Programming Languages
1 24 (10.39%) SQL
2 16 (6.93%) C#
3 12 (5.19%) JavaScript
4 11 (4.76%) T-SQL
5 8 (3.46%) Perl
6 4 (1.73%) Java
7 3 (1.30%) C
7 3 (1.30%) C++
8 2 (0.87%) Python
8 2 (0.87%) FoxPro (VFP)
8 2 (0.87%) Shell Script
9 1 (0.43%) Ruby
9 1 (0.43%) PowerShell
9 1 (0.43%) Bash Shell
9 1 (0.43%) PHP
9 1 (0.43%) PL/SQL
Qualifications
1 35 (15.15%) ITIL Certification
2 13 (5.63%) ITIL Foundation Certificate
3 8 (3.46%) Microsoft Certification
4 5 (2.16%) Degree
5 3 (1.30%) MCDST
5 3 (1.30%) ICAEW
5 3 (1.30%) CIPFA
5 3 (1.30%) CIMA
5 3 (1.30%) MOS
5 3 (1.30%) ACCA
6 2 (0.87%) MCP
7 1 (0.43%) CCNP
7 1 (0.43%) CISSP
7 1 (0.43%) Cisco Certification
7 1 (0.43%) CISM
7 1 (0.43%) PRINCE2 Certification
7 1 (0.43%) CISMP
7 1 (0.43%) PRINCE2 Practitioner
7 1 (0.43%) VCAP
Quality Assurance & Compliance
1 40 (17.32%) SLA
2 11 (4.76%) ISO/IEC 27001
3 10 (4.33%) PCI DSS
4 5 (2.16%) QA
5 4 (1.73%) COBIT
6 2 (0.87%) HL7
6 2 (0.87%) ISO 9001
7 1 (0.43%) ISO 14001
System Software
1 17 (7.36%) Active Directory
2 7 (3.03%) XenApp
3 6 (2.60%) VMware Infrastructure
4 5 (2.16%) GPFS
5 3 (1.30%) Hyper-V
6 2 (0.87%) Tivoli Workload Scheduler
7 1 (0.43%) VMware ESX
7 1 (0.43%) vSphere
Systems Management
1 6 (2.60%) Norton AntiVirus
2 4 (1.73%) SCOM
2 4 (1.73%) Symantec Enterprise Vault
3 2 (0.87%) SCCM
3 2 (0.87%) Tivoli
Vendors
1 50 (21.65%) Microsoft
2 15 (6.49%) CheckPoint
3 11 (4.76%) Symantec
3 11 (4.76%) Citrix
4 10 (4.33%) Cisco
5 8 (3.46%) ServiceNow
6 6 (2.60%) Oracle
6 6 (2.60%) VMware
7 5 (2.16%) Veritas
7 5 (2.16%) Red Hat
8 4 (1.73%) Google
8 4 (1.73%) Postini
9 3 (1.30%) IBM
10 2 (0.87%) Cognos
10 2 (0.87%) CA
10 2 (0.87%) Hyperion
10 2 (0.87%) BT
10 2 (0.87%) SolarWinds
10 2 (0.87%) FrontRange
10 2 (0.87%) Huawei
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum + benefits
Posted: 5 hours ago
Leeds
People Source
Salary: £55000 - £70000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Lorien Resourcing
Salary: £40000 - £52000 per annum + Bonus + Pension + Health care
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 4 days ago
Leeds
DP Connect
Salary: £45000 - £50000 per annum
Posted: 8 days ago
Leeds
Computer Futures
Salary: £34000 - £45000 per annum + competitive
Posted: 10 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + Benefits
Posted: 11 days ago
Leeds
Interquest - IQ ERP
Salary: £25000 - £30000 per annum + benefits
Posted: 11 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum + Benefits
Posted: 16 days ago
Leeds
Recruitment Genius
Salary: £30000 - £60000 per annum
Posted: 21 days ago