The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 64 95 74
Rank change year-on-year
+31 -21
Permanent jobs citing Service Management 121 78 88
As % of all permanent IT jobs located in Leeds 3.50% 2.40% 2.99%
As % of the Processes & Methodologies category 3.94% 2.89% 3.60%
Number of salaries quoted 101 41 70
Average salary £31,000 £45,000 £35,000
Average salary % change year-on-year
-31.11% +28.57%
90% offered a salary of more than £22,000 £27,500 £27,500
10% offered a salary of more than £55,000 £65,000 £52,500
UK excluding London average salary £45,000 £42,500 £44,000
% change year-on-year
+5.88% -3.40%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3069 2696 2445
As % of all permanent IT jobs located in Leeds 88.80% 82.85% 83.16%
Number of salaries quoted 2447 2075 2078
Average salary £42,500 £41,500 £37,500
Average salary % change year-on-year
+2.40% +10.66%
90% offered a salary of more than £30,000 £30,000 £27,500
10% offered a salary of more than £57,500 £51,500 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leeds region.

Service Management Salary Trend in Leeds

Service Management
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Management across the Leeds region over the 3 months to 30 January 2015.

Service Management Salary Histogram in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 30 January 2015, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 147 (68.37%) ITIL
2 65 (30.23%) Finance
3 57 (26.51%) Microsoft
4 46 (21.40%) Windows
4 46 (21.40%) ITSM
5 45 (20.93%) Service Delivery
6 33 (15.35%) Project Management
7 30 (13.95%) SLA
8 27 (12.56%) Agile Software Development
9 26 (12.09%) Linux
9 26 (12.09%) UNIX
9 26 (12.09%) Problem Management
10 25 (11.63%) MS Office
10 25 (11.63%) .NET
10 25 (11.63%) Management Information System
11 24 (11.16%) SQL
11 24 (11.16%) Continuous Improvement
12 22 (10.23%) Coaching
12 22 (10.23%) SQL Server
12 22 (10.23%) Active Directory
12 22 (10.23%) ITIL Certification
12 22 (10.23%) Incident Management
13 21 (9.77%) PRINCE2
13 21 (9.77%) MS Excel
14 20 (9.30%) Supplier Management
15 18 (8.37%) C#
15 18 (8.37%) SQL Server Reporting Services
15 18 (8.37%) Windows 7
16 17 (7.91%) Risk Management
17 16 (7.44%) Mentoring

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 30 January 2015, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 13 (6.05%) SharePoint
2 11 (5.12%) BizTalk Server
2 11 (5.12%) Blackberry Enterprise Server
3 7 (3.26%) MS Exchange
4 5 (2.33%) SAS
4 5 (2.33%) MS Project Server
5 4 (1.86%) IIS
6 3 (1.40%) Lync
6 3 (1.40%) Exchange Server 2010
6 3 (1.40%) Exchange Server 2013
7 2 (0.93%) Apache
8 1 (0.47%) nginx
8 1 (0.47%) Exchange Server 2007
8 1 (0.47%) Tomcat
8 1 (0.47%) WebLogic
Applications
1 25 (11.63%) MS Office
2 21 (9.77%) MS Excel
3 7 (3.26%) MS Visio
4 6 (2.79%) MS PowerPoint
5 5 (2.33%) MS Project
Business Applications
1 4 (1.86%) Dynamics AX
2 3 (1.40%) Oracle Procure-to-Pay
2 3 (1.40%) Dynamics CRM
3 1 (0.47%) SAP Oil and Gas
Cloud Services
1 3 (1.40%) Google Apps
1 3 (1.40%) Office 365
2 1 (0.47%) SaaS
Communications & Networking
1 11 (5.12%) Firewall
2 10 (4.65%) Wireless
2 10 (4.65%) SSL
3 9 (4.19%) Internet
4 5 (2.33%) DNS
5 4 (1.86%) Intranet
5 4 (1.86%) FTP
5 4 (1.86%) SMS
5 4 (1.86%) VoIP
5 4 (1.86%) POP3
5 4 (1.86%) Asterisk PBX
6 3 (1.40%) Unified Communications
6 3 (1.40%) S/MIME
7 2 (0.93%) Extranet
7 2 (0.93%) SAN
8 1 (0.47%) MVNO
8 1 (0.47%) ATM
8 1 (0.47%) TCP/IP
8 1 (0.47%) LDAP
Database & Business Intelligence
1 22 (10.23%) SQL Server
2 18 (8.37%) SQL Server Reporting Services
3 8 (3.72%) SQL Server 2008
4 3 (1.40%) Oracle BI EE
4 3 (1.40%) Big Data
4 3 (1.40%) Oracle Reports
5 2 (0.93%) Essbase
5 2 (0.93%) MS Access
6 1 (0.47%) MySQL
Development Applications
1 15 (6.98%) Visual Studio
2 3 (1.40%) Oracle Forms
3 1 (0.47%) Team Foundation Server
General
1 65 (30.23%) Finance
2 10 (4.65%) French Language
3 8 (3.72%) Marketing
3 8 (3.72%) Pharmaceutical
4 7 (3.26%) Law
5 5 (2.33%) Telecoms
5 5 (2.33%) Retail
6 4 (1.86%) Back Office
6 4 (1.86%) Manufacturing
7 2 (0.93%) Legal
8 1 (0.47%) Automotive
8 1 (0.47%) Electronics
8 1 (0.47%) Banking
Job Titles
1 67 (31.16%) Analyst
2 33 (15.35%) Service Manager
3 32 (14.88%) Service Analyst
4 25 (11.63%) Support Analyst
5 24 (11.16%) Service Desk Analyst
6 20 (9.30%) Applications Support
7 19 (8.84%) Coordinator
8 17 (7.91%) Project Manager
9 14 (6.51%) Applications Support Analyst
10 13 (6.05%) Team Leader
11 10 (4.65%) Technical Analyst
11 10 (4.65%) Technical Support
12 9 (4.19%) Consultant
12 9 (4.19%) Technical Support Analyst
12 9 (4.19%) Delivery Manager
12 9 (4.19%) Security Manager
13 7 (3.26%) Service Transition Manager
13 7 (3.26%) Service Design Manager
13 7 (3.26%) Administrator
13 7 (3.26%) Infrastructure Specialist
Libraries, Frameworks & Software Standards
1 25 (11.63%) .NET
2 15 (6.98%) HTML
2 15 (6.98%) CSS
3 14 (6.51%) XML
4 12 (5.58%) ASP.NET
5 11 (5.12%) jQuery
6 5 (2.33%) .NET Framework
7 4 (1.86%) WinForms
8 2 (0.93%) LAMP
8 2 (0.93%) WCF
9 1 (0.47%) HTML5
9 1 (0.47%) WebCenter
9 1 (0.47%) WPF
9 1 (0.47%) CGI
9 1 (0.47%) ODBC
9 1 (0.47%) Web Services
9 1 (0.47%) Middleware
Miscellaneous
1 25 (11.63%) Management Information System
2 11 (5.12%) Analytical Skills
3 7 (3.26%) Client/Server
3 7 (3.26%) NHS
4 6 (2.79%) Blackberry
5 5 (2.33%) HACMP
5 5 (2.33%) Clustering
6 3 (1.40%) Data Structures
7 2 (0.93%) Mobile App
7 2 (0.93%) Social Media
8 1 (0.47%) Open Source
8 1 (0.47%) Blog
8 1 (0.47%) Enterprise Software
8 1 (0.47%) User Experience
8 1 (0.47%) DTV
8 1 (0.47%) Replication
8 1 (0.47%) CMDB
Operating Systems
1 46 (21.40%) Windows
2 26 (12.09%) Linux
2 26 (12.09%) UNIX
3 18 (8.37%) Windows 7
4 11 (5.12%) Solaris
5 10 (4.65%) AIX
6 7 (3.26%) CentOS
7 6 (2.79%) Windows XP
7 6 (2.79%) Red Hat Enterprise Linux
8 4 (1.86%) Windows Server 2008
9 3 (1.40%) Apple iOS
9 3 (1.40%) Windows Server 2003
10 2 (0.93%) Ubuntu
11 1 (0.47%) Android
11 1 (0.47%) Windows Phone
11 1 (0.47%) HPUX
Processes & Methodologies
1 147 (68.37%) ITIL
2 46 (21.40%) ITSM
3 45 (20.93%) Service Delivery
4 33 (15.35%) Project Management
5 27 (12.56%) Agile Software Development
6 26 (12.09%) Problem Management
7 24 (11.16%) Continuous Improvement
8 22 (10.23%) Coaching
8 22 (10.23%) Incident Management
9 21 (9.77%) PRINCE2
10 20 (9.30%) Supplier Management
11 17 (7.91%) Risk Management
12 16 (7.44%) Mentoring
13 15 (6.98%) Line Management
13 15 (6.98%) E-Commerce
14 14 (6.51%) Stakeholder Engagement
14 14 (6.51%) Security Architecture
15 13 (6.05%) DSDM
16 12 (5.58%) Change Management
17 11 (5.12%) Business Intelligence
Programming Languages
1 24 (11.16%) SQL
2 18 (8.37%) C#
3 15 (6.98%) T-SQL
4 12 (5.58%) JavaScript
5 8 (3.72%) Perl
6 4 (1.86%) Java
7 3 (1.40%) C++
7 3 (1.40%) C
7 3 (1.40%) Shell Script
8 2 (0.93%) FoxPro (VFP)
9 1 (0.47%) PowerShell
9 1 (0.47%) Python
9 1 (0.47%) PHP
9 1 (0.47%) PL/SQL
9 1 (0.47%) Ruby
Qualifications
1 22 (10.23%) ITIL Certification
2 15 (6.98%) Microsoft Certification
3 10 (4.65%) MCDST
4 8 (3.72%) MOS
4 8 (3.72%) Degree
5 4 (1.86%) CISSP
5 4 (1.86%) ITIL Foundation Certificate
6 3 (1.40%) MCP
6 3 (1.40%) ACCA
6 3 (1.40%) CIPFA
6 3 (1.40%) CIMA
6 3 (1.40%) ICAEW
7 2 (0.93%) Cisco Certification
8 1 (0.47%) PRINCE2 Practitioner
8 1 (0.47%) CISM
8 1 (0.47%) PRINCE2 Certification
8 1 (0.47%) CCIE
8 1 (0.47%) CCNP
8 1 (0.47%) CISMP
Quality Assurance & Compliance
1 30 (13.95%) SLA
2 15 (6.98%) ISO/IEC 27001
3 13 (6.05%) PCI DSS
4 5 (2.33%) QA
5 2 (0.93%) COBIT
6 1 (0.47%) ISO 9001
System Software
1 22 (10.23%) Active Directory
2 5 (2.33%) GPFS
3 4 (1.86%) XenApp
3 4 (1.86%) Hyper-V
4 2 (0.93%) Tivoli Workload Scheduler
4 2 (0.93%) VMware Infrastructure
5 1 (0.47%) VMware Server
Systems Management
1 4 (1.86%) Norton AntiVirus
1 4 (1.86%) Graphite
2 3 (1.40%) SCOM
2 3 (1.40%) Symantec Enterprise Vault
3 2 (0.93%) Tivoli
3 2 (0.93%) SCCM
Vendors
1 57 (26.51%) Microsoft
2 15 (6.98%) CheckPoint
3 12 (5.58%) Cisco
4 7 (3.26%) Oracle
4 7 (3.26%) Symantec
5 6 (2.79%) Red Hat
5 6 (2.79%) Citrix
6 5 (2.33%) Splunk
6 5 (2.33%) ServiceNow
6 5 (2.33%) Veritas
7 3 (1.40%) Postini
7 3 (1.40%) ArcSight
7 3 (1.40%) SAP
7 3 (1.40%) VMware
7 3 (1.40%) Google
8 2 (0.93%) FrontRange
8 2 (0.93%) BT
8 2 (0.93%) Hyperion
8 2 (0.93%) Cognos
8 2 (0.93%) Tealeaf
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 1 hour ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £52,000 per annum
Posted: 20 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £55,000 per annum
Posted: 20 hours ago
Leeds, West Yorkshire
EMIS
Salary: Up to £30,000 per annum depending on experience
Posted: 21 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 23 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £21000 - £24000 per annum + benefits
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £25000 - £35000 per annum + fantastic benefits!
Posted: 3 days ago
Leeds
Hays IT - Uk Posting account
Salary: £28000.00 - £34000.00 per annum + Benefits
Posted: 6 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £32000.00 - £42500.00 per annum + Benefits
Posted: 6 days ago
Leeds
Recruitment Genius
Salary: £40000 - £50000 per annum
Posted: 16 days ago
Leeds
Computer Futures
Salary: £30000 - £32000 per annum + competitive
Posted: 20 days ago
Leeds
Recruitment Genius
Salary: £30000 - £45000 per annum
Posted: 23 days ago