The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 103 77 63
Rank change year-on-year
-26 -14
Permanent jobs citing Service Management 76 123 91
As % of all permanent IT jobs located in Leeds 2.18% 3.34% 3.56%
As % of the Processes & Methodologies category 2.43% 3.85% 4.14%
Number of salaries quoted 50 106 57
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £24,000 £22,500 £29,000
10% offered a salary of more than £56,850 £52,500 £45,200
UK excluding London average salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3125 3196 2196
As % of all permanent IT jobs located in Leeds 89.54% 86.82% 85.85%
Number of salaries quoted 2456 2494 1654
Average salary £45,000 £40,000 £37,500
Average salary % change year-on-year
+12.50% +6.66%
90% offered a salary of more than £31,000 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leeds region.

Service Management Salary Trend in Leeds

Service Management
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Management across the Leeds region over the 3 months to 31 July 2015.

Service Management Salary Histogram in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 31 July 2015, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 128 (68.82%) ITIL
2 48 (25.81%) Project Management
3 45 (24.19%) Windows
4 42 (22.58%) Finance
5 41 (22.04%) SLA
6 37 (19.89%) Microsoft
7 32 (17.20%) MS Excel
7 32 (17.20%) ITSM
8 31 (16.67%) Active Directory
9 27 (14.52%) Coaching
10 26 (13.98%) Windows 7
10 26 (13.98%) MS Office
10 26 (13.98%) Incident Management
11 24 (12.90%) Degree
11 24 (12.90%) Change Management
12 22 (11.83%) Service Delivery
12 22 (11.83%) NHS
12 22 (11.83%) Analytical Skills
13 20 (10.75%) SQL
14 19 (10.22%) SQL Server
14 19 (10.22%) VMware
14 19 (10.22%) Continuous Improvement
15 18 (9.68%) Problem Management
16 17 (9.14%) Mentoring
16 17 (9.14%) Business Continuity
16 17 (9.14%) Agile Software Development
17 16 (8.60%) ISO/IEC 27001
17 16 (8.60%) Data Centre
18 15 (8.06%) IIS
18 15 (8.06%) ITIL Certification

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 31 July 2015, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (8.06%) IIS
2 14 (7.53%) MS Exchange
3 6 (3.23%) Exchange Server 2010
4 5 (2.69%) Blackberry Enterprise Server
5 3 (1.61%) Apache
5 3 (1.61%) Exchange Server 2003
5 3 (1.61%) Lync
6 2 (1.08%) SharePoint
7 1 (0.54%) CMS
Applications
1 32 (17.20%) MS Excel
2 26 (13.98%) MS Office
3 8 (4.30%) MS Project
3 8 (4.30%) MS Visio
3 8 (4.30%) Spreadsheet
4 1 (0.54%) MS PowerPoint
Business Applications
1 3 (1.61%) Oracle Procure-to-Pay
2 1 (0.54%) Dynamics AX
2 1 (0.54%) Remedy ITSM
Cloud Services
1 2 (1.08%) Office 365
1 2 (1.08%) Mimecast
2 1 (0.54%) Amazon AWS
Communications & Networking
1 12 (6.45%) Intranet
1 12 (6.45%) DNS
2 11 (5.91%) DHCP
3 8 (4.30%) LAN
3 8 (4.30%) WAN
4 7 (3.76%) SAN
5 6 (3.23%) Internet
6 5 (2.69%) VPN
6 5 (2.69%) FTP
7 4 (2.15%) 3G
7 4 (2.15%) Firewall
7 4 (2.15%) 2G
7 4 (2.15%) 4G
7 4 (2.15%) Radio Access Network
8 3 (1.61%) IPsec
8 3 (1.61%) VoIP
8 3 (1.61%) LDAP
9 2 (1.08%) SNMP
9 2 (1.08%) TCP/IP
10 1 (0.54%) MPLS
Database & Business Intelligence
1 19 (10.22%) SQL Server
2 12 (6.45%) SQL Server 2008
3 9 (4.84%) Oracle Reports
4 6 (3.23%) Oracle Database
5 5 (2.69%) SQL Server Reporting Services
6 3 (1.61%) SQL Server 2005
6 3 (1.61%) Oracle BI EE
6 3 (1.61%) Hadoop
6 3 (1.61%) MySQL
7 2 (1.08%) BusinessObjects
8 1 (0.54%) MS Access
Development Applications
1 4 (2.15%) Visual Studio
2 3 (1.61%) Oracle Forms
3 2 (1.08%) Maven
3 2 (1.08%) Ant
General
1 42 (22.58%) Finance
2 14 (7.53%) Pharmaceutical
3 11 (5.91%) Retail
4 10 (5.38%) Law
4 10 (5.38%) Telecoms
5 8 (4.30%) Legal
6 3 (1.61%) Back Office
6 3 (1.61%) Local Government
7 2 (1.08%) Marketing
7 2 (1.08%) Billing
8 1 (0.54%) Manufacturing
Job Titles
1 42 (22.58%) Service Manager
2 29 (15.59%) Analyst
3 16 (8.60%) Service Analyst
3 16 (8.60%) Service Desk Analyst
4 11 (5.91%) Project Manager
4 11 (5.91%) Consultant
5 10 (5.38%) Security Consultant
5 10 (5.38%) Delivery Manager
6 9 (4.84%) Support Engineer
7 8 (4.30%) Applications Support
7 8 (4.30%) Technical Support
8 7 (3.76%) Support Analyst
8 7 (3.76%) Relationships Manager
8 7 (3.76%) Change Manager
8 7 (3.76%) Infrastructure Engineer
8 7 (3.76%) Services Delivery Manager
8 7 (3.76%) IT Services Manager
9 6 (3.23%) Database Manager
10 5 (2.69%) IT Support
10 5 (2.69%) Team Leader
Libraries, Frameworks & Software Standards
1 8 (4.30%) .NET
2 4 (2.15%) .NET Framework
2 4 (2.15%) WinForms
3 3 (1.61%) COM+
3 3 (1.61%) Web Services
3 3 (1.61%) LAMP
4 2 (1.08%) HTML
4 2 (1.08%) CSS
4 2 (1.08%) J2EE
4 2 (1.08%) Spring
4 2 (1.08%) Application Packaging
5 1 (0.54%) jQuery
5 1 (0.54%) HTML5
5 1 (0.54%) Laravel
5 1 (0.54%) Twitter Bootstrap
5 1 (0.54%) XML
5 1 (0.54%) EDI
Miscellaneous
1 22 (11.83%) NHS
1 22 (11.83%) Analytical Skills
2 16 (8.60%) Data Centre
3 13 (6.99%) Management Information System
4 7 (3.76%) Statistics
5 6 (3.23%) GIS
6 5 (2.69%) Blackberry
7 4 (2.15%) Client/Server
8 3 (1.61%) N-Tier
8 3 (1.61%) User Experience
8 3 (1.61%) Performance Metrics
9 2 (1.08%) E-Learning
9 2 (1.08%) Mobile App
9 2 (1.08%) Cryptography
9 2 (1.08%) Computer Science
9 2 (1.08%) CMDB
10 1 (0.54%) Blog
10 1 (0.54%) Social Media
10 1 (0.54%) PKI
10 1 (0.54%) IVR
Operating Systems
1 45 (24.19%) Windows
2 26 (13.98%) Windows 7
3 13 (6.99%) Linux
3 13 (6.99%) Windows Server 2008
4 10 (5.38%) Windows Server 2012
5 7 (3.76%) UNIX
5 7 (3.76%) Windows XP
6 6 (3.23%) Windows Server 2003
6 6 (3.23%) CentOS
7 4 (2.15%) Ubuntu
8 3 (1.61%) Red Hat Enterprise Linux
8 3 (1.61%) Windows 8
9 2 (1.08%) Apple iOS
9 2 (1.08%) Mac OS
9 2 (1.08%) Android
Processes & Methodologies
1 128 (68.82%) ITIL
2 48 (25.81%) Project Management
3 32 (17.20%) ITSM
4 27 (14.52%) Coaching
5 26 (13.98%) Incident Management
6 24 (12.90%) Change Management
7 22 (11.83%) Service Delivery
8 19 (10.22%) Continuous Improvement
9 18 (9.68%) Problem Management
10 17 (9.14%) Business Continuity
10 17 (9.14%) Agile Software Development
10 17 (9.14%) Mentoring
11 14 (7.53%) Disaster Recovery
11 14 (7.53%) PRINCE2
12 13 (6.99%) Security Architecture
12 13 (6.99%) Line Management
13 10 (5.38%) Portfolio Management
13 10 (5.38%) Test Strategy
13 10 (5.38%) Vulnerability Management
13 10 (5.38%) Supplier Management
Programming Languages
1 20 (10.75%) SQL
2 9 (4.84%) C
3 6 (3.23%) PowerShell
4 5 (2.69%) C#
5 4 (2.15%) Java
5 4 (2.15%) T-SQL
6 3 (1.61%) VB
6 3 (1.61%) Python
6 3 (1.61%) Shell Script
6 3 (1.61%) VB6
6 3 (1.61%) C++
6 3 (1.61%) PHP
7 2 (1.08%) PL/SQL
7 2 (1.08%) Bash Shell
8 1 (0.54%) JavaScript
Qualifications
1 24 (12.90%) Degree
2 15 (8.06%) ITIL Certification
3 13 (6.99%) CISSP
4 8 (4.30%) ITIL Foundation Certificate
5 7 (3.76%) Microsoft Certification
5 7 (3.76%) HND
6 6 (3.23%) HNC
6 6 (3.23%) MCDST
7 4 (2.15%) Security Cleared
7 4 (2.15%) MOS
7 4 (2.15%) PRINCE2 Practitioner
8 3 (1.61%) CISA
8 3 (1.61%) CISM
8 3 (1.61%) Cisco Certification
9 2 (1.08%) PRINCE2 Certification
9 2 (1.08%) CCNP
10 1 (0.54%) CCNA
10 1 (0.54%) MCSE
10 1 (0.54%) RHCE
10 1 (0.54%) CCVP
Quality Assurance & Compliance
1 41 (22.04%) SLA
2 16 (8.60%) ISO/IEC 27001
3 14 (7.53%) PCI DSS
4 4 (2.15%) COBIT
5 1 (0.54%) Sarbanes-Oxley
5 1 (0.54%) Solvency II
System Software
1 31 (16.67%) Active Directory
2 9 (4.84%) XenApp
3 8 (4.30%) VMware Infrastructure
4 7 (3.76%) vSphere
5 6 (3.23%) Hyper-V
6 4 (2.15%) VMware ESX
6 4 (2.15%) VMware Server
7 3 (1.61%) XenDesktop
8 1 (0.54%) KVM
Systems Management
1 12 (6.45%) SCCM
2 8 (4.30%) SCOM
3 6 (3.23%) Norton AntiVirus
4 3 (1.61%) Graphite
5 2 (1.08%) ArcSight ESM
5 2 (1.08%) OpenView
5 2 (1.08%) SCDPM
6 1 (0.54%) Salt
6 1 (0.54%) Opscode Chef
6 1 (0.54%) Nagios
6 1 (0.54%) WSUS
6 1 (0.54%) ServiceCenter
Vendors
1 37 (19.89%) Microsoft
2 19 (10.22%) VMware
3 13 (6.99%) Splunk
4 12 (6.45%) ArcSight
5 11 (5.91%) Oracle
6 10 (5.38%) HP
7 9 (4.84%) Cisco
7 9 (4.84%) Citrix
8 7 (3.76%) CheckPoint
9 6 (3.23%) Symantec
9 6 (3.23%) Remedy
9 6 (3.23%) ATG
10 4 (2.15%) Amdocs
10 4 (2.15%) Ericsson
11 3 (1.61%) Red Hat
11 3 (1.61%) Avaya
11 3 (1.61%) EMC
12 2 (1.08%) Dell
12 2 (1.08%) SAP
12 2 (1.08%) Sun
Leeds
Leeds Beckett University
Posted: 2 days ago
Leeds, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £44000.00 per annum
Posted: 3 days ago
Leeds, West Yorkshire
Sky Bet
Posted: 4 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £55,000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Unspecified £Competitive + Bonus + Benefits
Posted: 5 days ago
Leeds
Hays IT - Uk Posting account
Salary: £27000.00 - £35000.00 per annum + Negotiable
Posted: 21 days ago
Leeds
Hays IT - Uk Posting account
Salary: £30000.00 - £40000.00 per annum
Posted: 26 days ago