The table below looks at the statistics for Service Management skills in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 81 54 77
Rank change year-on-year
-27 +23
Permanent jobs citing Service Management 116 120 92
As % of all permanent IT jobs located in Leeds 3.04% 4.43% 3.20%
As % of the Processes & Methodologies category 3.59% 5.12% 3.86%
Number of salaries quoted 98 75 71
Average salary £32,250 £40,000 £38,500
Average salary % change year-on-year
-19.37% +3.89%
90% offered a salary of more than £22,000 £30,000 £23,500
10% offered a salary of more than £46,000 £60,000 £55,000
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Leeds region.

Processes & Methodologies Category
Leeds
Permanent IT job ads with a match in the
Processes & Methodologies category
3230 2344 2385
As % of all permanent IT jobs located in Leeds 84.78% 86.62% 82.93%
Number of salaries quoted 2422 1861 1969
Average salary £40,500 £40,000 £38,500
Average salary % change year-on-year
+1.25% +3.89%
90% offered a salary of more than £28,500 £28,000 £27,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Leeds region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Leeds

Service Management
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Leeds region.

Service Management Salary Trend in Leeds

Service Management
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Management across the Leeds region over the 3 months to 30 September 2014.

Service Management Salary Histogram in Leeds

Service Management
Top 30 Related IT Skills in Leeds

For the 6 months to 30 September 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 151 (74.38%) ITIL
2 71 (34.98%) ITSM
3 55 (27.09%) Service Delivery
4 43 (21.18%) Finance
5 34 (16.75%) Change Management
5 34 (16.75%) Microsoft
6 32 (15.76%) Supplier Management
7 31 (15.27%) ITIL Certification
7 31 (15.27%) Project Management
8 30 (14.78%) E-Commerce
9 26 (12.81%) Windows
10 25 (12.32%) SLA
10 25 (12.32%) Agile Software Development
11 24 (11.82%) ITIL V3
12 23 (11.33%) SQL Server
13 21 (10.34%) SQL
14 17 (8.37%) ITIL Foundation Certificate
15 16 (7.88%) Continuous Improvement
15 16 (7.88%) DSDM
15 16 (7.88%) Incident Management
16 15 (7.39%) Problem Management
16 15 (7.39%) Active Directory
17 14 (6.90%) MS Excel
17 14 (6.90%) MS Office
17 14 (6.90%) PRINCE2
18 12 (5.91%) Configuration Management
18 12 (5.91%) Analytical Skills
19 11 (5.42%) .NET
19 11 (5.42%) Stakeholder Management
19 11 (5.42%) Matrix Management

Service Management
Top Related IT Skills in Leeds by Category

For the 6 months to 30 September 2014, IT jobs across the Leeds region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 10 (4.93%) SharePoint
1 10 (4.93%) Blackberry Enterprise Server
2 8 (3.94%) MS Exchange
2 8 (3.94%) BizTalk Server
3 4 (1.97%) MS Project Server
3 4 (1.97%) SAS
4 3 (1.48%) IIS
4 3 (1.48%) Lync
4 3 (1.48%) Exchange Server 2010
4 3 (1.48%) Exchange Server 2013
5 1 (0.49%) OpenStack
5 1 (0.49%) Apache
5 1 (0.49%) WebSphere
5 1 (0.49%) CICS
Applications
1 14 (6.90%) MS Office
1 14 (6.90%) MS Excel
2 7 (3.45%) MS PowerPoint
3 6 (2.96%) MS Visio
4 4 (1.97%) MS Project
Business Applications
1 2 (0.99%) Oracle EBS
1 2 (0.99%) Oracle BPM
Cloud Services
1 3 (1.48%) Google Apps
2 1 (0.49%) Amazon EC2
2 1 (0.49%) Amazon AWS
2 1 (0.49%) SaaS
Communications & Networking
1 9 (4.43%) SAN
2 5 (2.46%) FTP
3 4 (1.97%) VoIP
3 4 (1.97%) DNS
3 4 (1.97%) Internet
3 4 (1.97%) Asterisk PBX
4 3 (1.48%) Unified Communications
4 3 (1.48%) S/MIME
4 3 (1.48%) POP3
4 3 (1.48%) SMS
5 2 (0.99%) HTTP
5 2 (0.99%) Firewall
6 1 (0.49%) IPsec
6 1 (0.49%) BIG-IP
6 1 (0.49%) Cisco IOS
6 1 (0.49%) Cisco ASA
6 1 (0.49%) NAS
6 1 (0.49%) DHCP
6 1 (0.49%) SSL
6 1 (0.49%) TCP/IP
Database & Business Intelligence
1 23 (11.33%) SQL Server
2 6 (2.96%) SQL Server Reporting Services
3 5 (2.46%) SQL Server 2008
4 4 (1.97%) MySQL
5 2 (0.99%) Oracle Database
5 2 (0.99%) Oracle Database 11g
5 2 (0.99%) DB2
6 1 (0.49%) Oracle Reports
6 1 (0.49%) Hadoop
6 1 (0.49%) Big Data
Development Applications
1 5 (2.46%) Visual Studio
2 1 (0.49%) Team Foundation Server
General
1 43 (21.18%) Finance
2 7 (3.45%) Marketing
3 4 (1.97%) French Language
4 3 (1.48%) Retail
5 2 (0.99%) Law
5 2 (0.99%) Advertising
5 2 (0.99%) Pharmaceutical
6 1 (0.49%) Telecoms
Job Titles
1 60 (29.56%) Analyst
2 36 (17.73%) Service Manager
3 24 (11.82%) Architect
4 23 (11.33%) Service Analyst
5 16 (7.88%) Project Manager
6 15 (7.39%) Change Analyst
7 11 (5.42%) Incident Manager
8 10 (4.93%) Service Desk Analyst
8 10 (4.93%) Services Delivery Manager
8 10 (4.93%) Delivery Manager
8 10 (4.93%) Designer
9 9 (4.43%) Infrastructure Specialist
9 9 (4.43%) Support Analyst
10 8 (3.94%) Applications Support
10 8 (3.94%) Applications Support Analyst
11 7 (3.45%) Team Leader
11 7 (3.45%) Relationships Manager
11 7 (3.45%) Infrastructure Operations Specialist
12 6 (2.96%) Coordinator
13 5 (2.46%) Solutions Architect
Libraries, Frameworks & Software Standards
1 11 (5.42%) .NET
2 10 (4.93%) HTML
3 9 (4.43%) CSS
4 6 (2.96%) ASP.NET
4 6 (2.96%) XML
5 5 (2.46%) HTML5
6 4 (1.97%) jQuery
7 2 (0.99%) REST
7 2 (0.99%) Itk
7 2 (0.99%) JSON
7 2 (0.99%) Apache Flex
7 2 (0.99%) WCF
7 2 (0.99%) SOAP
8 1 (0.49%) ODBC
8 1 (0.49%) Middleware
8 1 (0.49%) LAMP
8 1 (0.49%) .NET Framework
8 1 (0.49%) WPF
8 1 (0.49%) Software Packaging
Miscellaneous
1 12 (5.91%) Analytical Skills
2 9 (4.43%) Management Information System
3 8 (3.94%) Statistics
4 5 (2.46%) Blog
4 5 (2.46%) Social Media
4 5 (2.46%) Client/Server
4 5 (2.46%) Blackberry
5 2 (0.99%) NHS
5 2 (0.99%) Replication
5 2 (0.99%) CMDB
5 2 (0.99%) Enterprise Software
6 1 (0.49%) Mobile App
6 1 (0.49%) Taxonomies
6 1 (0.49%) Clustering
6 1 (0.49%) IVR
6 1 (0.49%) PDA
6 1 (0.49%) N-Tier
Operating Systems
1 26 (12.81%) Windows
2 8 (3.94%) Linux
2 8 (3.94%) UNIX
3 7 (3.45%) Windows 7
4 5 (2.46%) Windows XP
4 5 (2.46%) Windows Server 2008
5 3 (1.48%) Windows Server 2003
6 1 (0.49%) Fedora
6 1 (0.49%) Android
6 1 (0.49%) CentOS
6 1 (0.49%) Red Hat Enterprise Linux
6 1 (0.49%) AIX
6 1 (0.49%) Apple iOS
Processes & Methodologies
1 151 (74.38%) ITIL
2 71 (34.98%) ITSM
3 55 (27.09%) Service Delivery
4 34 (16.75%) Change Management
5 32 (15.76%) Supplier Management
6 31 (15.27%) Project Management
7 30 (14.78%) E-Commerce
8 25 (12.32%) Agile Software Development
9 24 (11.82%) ITIL V3
10 16 (7.88%) Continuous Improvement
10 16 (7.88%) Incident Management
10 16 (7.88%) DSDM
11 15 (7.39%) Problem Management
12 14 (6.90%) PRINCE2
13 12 (5.91%) Configuration Management
14 11 (5.42%) Stakeholder Management
14 11 (5.42%) Matrix Management
14 11 (5.42%) Time Management
15 10 (4.93%) Root Cause Analysis
16 8 (3.94%) Change Control
Programming Languages
1 21 (10.34%) SQL
2 6 (2.96%) C#
3 4 (1.97%) JavaScript
3 4 (1.97%) T-SQL
4 3 (1.48%) Java
5 2 (0.99%) PL/SQL
6 1 (0.49%) C++
6 1 (0.49%) COBOL
6 1 (0.49%) Python
6 1 (0.49%) Shell Script
6 1 (0.49%) JCL
6 1 (0.49%) Bash Shell
Qualifications
1 31 (15.27%) ITIL Certification
2 17 (8.37%) ITIL Foundation Certificate
3 7 (3.45%) Degree
4 3 (1.48%) Microsoft Certification
5 2 (0.99%) MCP
6 1 (0.49%) CCNP
6 1 (0.49%) Cisco Certification
6 1 (0.49%) PRINCE2 Practitioner
6 1 (0.49%) VCAP
Quality Assurance & Compliance
1 25 (12.32%) SLA
2 5 (2.46%) COBIT
3 3 (1.48%) QA
4 2 (0.99%) HL7
5 1 (0.49%) PCI DSS
5 1 (0.49%) ISO 14001
5 1 (0.49%) ISO/IEC 27001
5 1 (0.49%) ISO 9001
System Software
1 15 (7.39%) Active Directory
2 6 (2.96%) VMware Infrastructure
2 6 (2.96%) XenApp
3 2 (0.99%) Oracle RMAN
3 2 (0.99%) Oracle RAC
4 1 (0.49%) VMware ESX
4 1 (0.49%) vSphere
4 1 (0.49%) Hyper-V
Systems Management
1 5 (2.46%) Norton AntiVirus
2 3 (1.48%) SCOM
2 3 (1.48%) Symantec Enterprise Vault
3 2 (0.99%) Data Guard
3 2 (0.99%) SCCM
Vendors
1 34 (16.75%) Microsoft
2 9 (4.43%) Symantec
3 8 (3.94%) Citrix
3 8 (3.94%) ServiceNow
4 6 (2.96%) Oracle
4 6 (2.96%) VMware
5 5 (2.46%) CheckPoint
6 4 (1.97%) IBM
7 3 (1.48%) Google
7 3 (1.48%) CA
7 3 (1.48%) Postini
8 2 (0.99%) SolarWinds
8 2 (0.99%) BT
8 2 (0.99%) FrontRange
8 2 (0.99%) Huawei
9 1 (0.49%) Micro Focus
9 1 (0.49%) NetApp
9 1 (0.49%) Red Hat
9 1 (0.49%) Avaya
9 1 (0.49%) Progress
Leeds
Recruitment Genius
Salary: £40000 - £50000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Leeds Building Society
Salary: £38,651 per annum
Posted: 6 days ago
Leeds
Capita - ITIN
Salary: £80000.00 - £90000 per annum + benefits
Posted: 6 days ago
Leeds
Recruitment Genius
Salary: £30000 - £60000 per annum
Posted: 7 days ago
Leeds, West Yorkshire
EMIS
Salary: From £40,000 to £65,000 per annum (DOE) plus excellent benefits
Posted: 8 days ago
Yeadon, Leeds, Yorkshire
EMIS
Salary: £40,000 - £65,000 per year
Posted: 8 days ago
Leeds
DP Connect
Salary: £50 per annum
Posted: 12 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80K per annum depending on level of experience
Posted: 15 days ago
Leeds, West Yorkshire
EMIS
Salary: Up to £80,000 per annum depending on level of experience
Posted: 15 days ago