The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 146 121 127
Rank change year-on-year
-25 +6
Permanent jobs requiring a Service Desk Analyst 38 30 34
As % of all permanent IT jobs located in Leeds 1.01% 1.14% 1.18%
As % of the Job Titles category 1.05% 1.19% 1.23%
Number of salaries quoted 32 25 29
Average salary £18,750 £21,000 £17,000
Average salary % change year-on-year
-10.71% +23.52%
90% offered a salary of more than £17,000 £17,000 £15,000
10% offered a salary of more than £22,500 £24,300 £21,600
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3626 2530 2774
As % of all permanent IT jobs located in Leeds 96.69% 95.94% 96.55%
Number of salaries quoted 2790 1986 2281
Average salary £40,000 £37,500 £37,000
Average salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 15 September 2014, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 48 (75.00%) Windows
2 34 (53.13%) Active Directory
3 33 (51.56%) MS Office
4 31 (48.44%) MS Excel
5 29 (45.31%) SLA
6 28 (43.75%) Microsoft
6 28 (43.75%) ITIL
7 24 (37.50%) MS Exchange
8 18 (28.13%) Windows XP
9 17 (26.56%) Windows 7
10 13 (20.31%) Symantec
11 11 (17.19%) Citrix
11 11 (17.19%) Blackberry Enterprise Server
12 10 (15.63%) Blackberry
12 10 (15.63%) ITIL Foundation Certificate
13 9 (14.06%) Microsoft Certification
13 9 (14.06%) Service Management
13 9 (14.06%) Windows Vista
13 9 (14.06%) Time Management
14 8 (12.50%) VMware Infrastructure
14 8 (12.50%) VMware
15 7 (10.94%) ITSM
15 7 (10.94%) SQL Server
15 7 (10.94%) SQL Server 2008
16 6 (9.38%) XenApp
16 6 (9.38%) Continuous Improvement
16 6 (9.38%) MS Visio
16 6 (9.38%) Norton AntiVirus
16 6 (9.38%) CheckPoint
16 6 (9.38%) Windows Server 2003

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 15 September 2014, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (37.50%) MS Exchange
2 11 (17.19%) Blackberry Enterprise Server
3 5 (7.81%) SharePoint
Applications
1 33 (51.56%) MS Office
2 31 (48.44%) MS Excel
3 6 (9.38%) MS Visio
4 2 (3.13%) MS PowerPoint
Business Applications
1 3 (4.69%) Dynamics CRM
1 3 (4.69%) Sage 50
Communications & Networking
1 5 (7.81%) FTP
2 4 (6.25%) VoIP
3 2 (3.13%) VPN
4 1 (1.56%) DNS
4 1 (1.56%) Broadband
Database & Business Intelligence
1 7 (10.94%) SQL Server
1 7 (10.94%) SQL Server 2008
2 1 (1.56%) SQL Server 2005
General
1 5 (7.81%) Finance
2 4 (6.25%) Telecoms
3 3 (4.69%) Legal
4 1 (1.56%) Marketing
Miscellaneous
1 10 (15.63%) Blackberry
2 5 (7.81%) Analytical Skills
3 3 (4.69%) Mathematics
4 1 (1.56%) NHS
4 1 (1.56%) Statistics
Operating Systems
1 48 (75.00%) Windows
2 18 (28.13%) Windows XP
3 17 (26.56%) Windows 7
4 9 (14.06%) Windows Vista
5 6 (9.38%) Windows Server 2008
5 6 (9.38%) Windows Server 2003
6 1 (1.56%) Windows 8
6 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 28 (43.75%) ITIL
2 9 (14.06%) Service Management
2 9 (14.06%) Time Management
3 7 (10.94%) ITSM
4 6 (9.38%) Continuous Improvement
5 5 (7.81%) Coaching
6 4 (6.25%) Network Monitoring
6 4 (6.25%) Document Management
6 4 (6.25%) Incident Management
7 3 (4.69%) CRM
8 1 (1.56%) Service Delivery
8 1 (1.56%) ITIL V3
Programming Languages
1 2 (3.13%) SQL
2 1 (1.56%) C
Qualifications
1 10 (15.63%) ITIL Foundation Certificate
2 9 (14.06%) Microsoft Certification
3 5 (7.81%) MCSE
3 5 (7.81%) Citrix Certification
4 2 (3.13%) MCP
4 2 (3.13%) ITIL Certification
5 1 (1.56%) MCITP
5 1 (1.56%) Degree
5 1 (1.56%) MCSA
Quality Assurance & Compliance
1 29 (45.31%) SLA
System Software
1 34 (53.13%) Active Directory
2 8 (12.50%) VMware Infrastructure
3 6 (9.38%) XenApp
4 1 (1.56%) Hyper-V
Systems Management
1 6 (9.38%) Norton AntiVirus
2 5 (7.81%) SCCM
3 2 (3.13%) NetBackup
Vendors
1 28 (43.75%) Microsoft
2 13 (20.31%) Symantec
3 11 (17.19%) Citrix
4 8 (12.50%) VMware
5 6 (9.38%) CheckPoint
6 3 (4.69%) Northgate
6 3 (4.69%) Sage
7 1 (1.56%) HP
Leeds
Blue Town Online
Salary: Competitive
Posted: 17 days ago
Leeds
Blue Town Online
Salary: £22k per year
Posted: 19 days ago