The statistics below represent IT jobs advertised across the Leeds region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 May 2016 with a comparison to same period over 2 years.

3 months to
27 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 146 130 163
Rank change year-on-year
-16 +33
Permanent jobs requiring a Service Desk Analyst 26 41 29
As % of all permanent IT jobs located in Leeds 0.86% 1.27% 0.78%
As % of the Job Titles category 0.89% 1.30% 0.80%
Number of salaries quoted 25 33 29
Median salary £22,000 £22,500 £21,000
Median salary % change year-on-year
-2.22% +7.14%
90% offered a salary of more than £20,200 £19,400 £17,000
10% offered a salary of more than £23,500 £25,900 £22,700
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2930 3146 3630
As % of all permanent IT jobs located in Leeds 97.44% 97.55% 98.06%
Number of salaries quoted 2382 2475 2956
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,500 £27,360 £25,000
10% offered a salary of more than £58,500 £55,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 27 May 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 46 (83.64%) Windows
2 44 (80.00%) Active Directory
3 25 (45.45%) MS Office
4 23 (41.82%) MS Excel
5 22 (40.00%) Microsoft
6 20 (36.36%) Windows Server
7 19 (34.55%) SLA
8 18 (32.73%) Windows 7
9 17 (30.91%) ITIL
10 14 (25.45%) Time Management
10 14 (25.45%) MS Exchange
11 12 (21.82%) Citrix
11 12 (21.82%) Microsoft Certification
11 12 (21.82%) Finance
12 11 (20.00%) Windows XP
13 8 (14.55%) MCP
13 8 (14.55%) VMware
14 7 (12.73%) Back Office
14 7 (12.73%) MCSE
14 7 (12.73%) Windows Server 2003
14 7 (12.73%) CCA
14 7 (12.73%) Citrix Certification
14 7 (12.73%) Windows Server 2008
14 7 (12.73%) VMware Infrastructure
14 7 (12.73%) COBIT
15 6 (10.91%) MS PowerPoint
16 4 (7.27%) ITIL V3
16 4 (7.27%) Blackberry Enterprise Server
16 4 (7.27%) HP
16 4 (7.27%) Service Management

Service Desk Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (25.45%) MS Exchange
2 4 (7.27%) Blackberry Enterprise Server
Applications
1 25 (45.45%) MS Office
2 23 (41.82%) MS Excel
3 6 (10.91%) MS PowerPoint
Business Applications
1 2 (3.64%) Tesseract
Communications & Networking
1 3 (5.45%) Internet
1 3 (5.45%) VPN
2 2 (3.64%) Firewall
2 2 (3.64%) LAN
2 2 (3.64%) VoIP
2 2 (3.64%) WAN
Development Applications
1 1 (1.82%) JIRA
General
1 12 (21.82%) Finance
2 7 (12.73%) Back Office
3 3 (5.45%) Retail
3 3 (5.45%) Telecoms
4 2 (3.64%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.82%) .NET
Miscellaneous
1 2 (3.64%) Health Informatics
1 2 (3.64%) Informatics
2 1 (1.82%) Analytical Skills
Operating Systems
1 46 (83.64%) Windows
2 20 (36.36%) Windows Server
3 18 (32.73%) Windows 7
4 11 (20.00%) Windows XP
5 7 (12.73%) Windows Server 2003
5 7 (12.73%) Windows Server 2008
6 3 (5.45%) Windows Vista
7 2 (3.64%) Windows 8
Processes & Methodologies
1 17 (30.91%) ITIL
2 14 (25.45%) Time Management
3 4 (7.27%) IT Governance
3 4 (7.27%) ITIL V3
3 4 (7.27%) Service Management
4 3 (5.45%) ITSM
5 2 (3.64%) Document Management
5 2 (3.64%) Incident Management
5 2 (3.64%) Resource Management
5 2 (3.64%) Service Delivery
5 2 (3.64%) Ticket Management
6 1 (1.82%) Analytics
6 1 (1.82%) Change Management
6 1 (1.82%) Fault Analysis
6 1 (1.82%) Patch Management
6 1 (1.82%) Process Management
6 1 (1.82%) Trend Analysis
6 1 (1.82%) Wealth Management
Programming Languages
1 1 (1.82%) Java
1 1 (1.82%) SQL
Qualifications
1 12 (21.82%) Microsoft Certification
2 8 (14.55%) MCP
3 7 (12.73%) CCA
3 7 (12.73%) Citrix Certification
3 7 (12.73%) MCSE
4 2 (3.64%) HP APS
4 2 (3.64%) ITIL Foundation Certificate
5 1 (1.82%) ITIL Certification
5 1 (1.82%) MCITP
5 1 (1.82%) MCSA
Quality Assurance & Compliance
1 19 (34.55%) SLA
2 7 (12.73%) COBIT
System Software
1 44 (80.00%) Active Directory
2 7 (12.73%) VMware Infrastructure
3 2 (3.64%) Hyper-V
4 1 (1.82%) Citrix Presentation Server
Systems Management
1 3 (5.45%) DameWare
2 1 (1.82%) Backup Exec
Vendors
1 22 (40.00%) Microsoft
2 12 (21.82%) Citrix
3 8 (14.55%) VMware
4 4 (7.27%) HP
5 1 (1.82%) Cisco
5 1 (1.82%) Symantec
5 1 (1.82%) Xerox
Leeds, West Yorkshire
CoreCom Consulting
Salary: £25000 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
Pro-Quest Resourcing Ltd
Salary: £24000 - £27000 Per Annum + Bens + Share Options
Posted: 2 days ago