The statistics below represent IT jobs advertised across the Leeds region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 104 148 147
Rank change year-on-year
+44 -1
Permanent jobs requiring a Service Desk Analyst 48 35 44
As % of all permanent IT jobs located in Leeds 1.82% 0.97% 1.15%
As % of the Job Titles category 1.87% 1.00% 1.17%
Number of salaries quoted 45 32 38
Median salary £23,000 £19,000 £19,000
Median salary % change year-on-year
+21.05% -
90% offered a salary of more than £17,700 £18,000 £17,000
10% offered a salary of more than £26,100 £24,000 £22,650
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2572 3510 3766
As % of all permanent IT jobs located in Leeds 97.76% 97.15% 98.15%
Number of salaries quoted 2185 2792 2896
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £25,000 £23,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Service Desk Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 29 September 2016.

Service Desk Analyst Salary Histogram in Leeds

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 29 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 55 (68.75%) Windows
2 53 (66.25%) Active Directory
3 40 (50.00%) MS Office
4 35 (43.75%) Windows 7
5 34 (42.50%) ITIL
5 34 (42.50%) MS Excel
6 26 (32.50%) Microsoft
7 25 (31.25%) SLA
8 20 (25.00%) Microsoft Certification
9 18 (22.50%) Windows Server
9 18 (22.50%) MS Exchange
10 16 (20.00%) VMware
10 16 (20.00%) Time Management
11 15 (18.75%) VMware Infrastructure
12 13 (16.25%) MCSE
12 13 (16.25%) Blackberry Enterprise Server
13 12 (15.00%) Internet
13 12 (15.00%) ITIL V3
14 10 (12.50%) MS PowerPoint
15 9 (11.25%) MCSA
16 8 (10.00%) Analytical Skills
17 7 (8.75%) TCP/IP
17 7 (8.75%) MCITP
17 7 (8.75%) Finance
18 6 (7.50%) SQL
18 6 (7.50%) Windows 8
19 5 (6.25%) Remote Desktop
19 5 (6.25%) Office 365
19 5 (6.25%) T-SQL
19 5 (6.25%) MCP

Service Desk Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (22.50%) MS Exchange
2 13 (16.25%) Blackberry Enterprise Server
Applications
1 40 (50.00%) MS Office
2 34 (42.50%) MS Excel
3 10 (12.50%) MS PowerPoint
Cloud Services
1 5 (6.25%) Office 365
2 1 (1.25%) Microsoft Azure
Communications & Networking
1 12 (15.00%) Internet
2 7 (8.75%) TCP/IP
3 5 (6.25%) Remote Desktop
4 3 (3.75%) VPN
5 2 (2.50%) DHCP
5 2 (2.50%) DNS
5 2 (2.50%) VoIP
6 1 (1.25%) Intranet
6 1 (1.25%) SAN
Database & Business Intelligence
1 4 (5.00%) SQL Server
General
1 7 (8.75%) Finance
2 3 (3.75%) Marketing
2 3 (3.75%) Telecoms
3 2 (2.50%) Law
Miscellaneous
1 8 (10.00%) Analytical Skills
2 2 (2.50%) e-Health
3 1 (1.25%) Fintech
Operating Systems
1 55 (68.75%) Windows
2 35 (43.75%) Windows 7
3 18 (22.50%) Windows Server
4 6 (7.50%) Windows 8
5 4 (5.00%) Linux
5 4 (5.00%) Windows XP
6 3 (3.75%) Windows 10
7 2 (2.50%) Windows Vista
8 1 (1.25%) Windows Server 2008
8 1 (1.25%) Windows Server 2012
Processes & Methodologies
1 34 (42.50%) ITIL
2 16 (20.00%) Time Management
3 12 (15.00%) ITIL V3
4 4 (5.00%) Agile Software Development
4 4 (5.00%) Network Architecture
4 4 (5.00%) Patch Management
4 4 (5.00%) PRINCE2
4 4 (5.00%) Project Management
4 4 (5.00%) Service Desk Management
4 4 (5.00%) Trend Analysis
5 3 (3.75%) Service Management
6 2 (2.50%) Document Management
6 2 (2.50%) Incident Management
6 2 (2.50%) Service Delivery
6 2 (2.50%) Stakeholder Management
7 1 (1.25%) Change Management
7 1 (1.25%) ITSM
7 1 (1.25%) Mentoring
7 1 (1.25%) Problem Management
7 1 (1.25%) Software Delivery
Programming Languages
1 6 (7.50%) SQL
2 5 (6.25%) T-SQL
3 4 (5.00%) Java
Qualifications
1 20 (25.00%) Microsoft Certification
2 13 (16.25%) MCSE
3 9 (11.25%) MCSA
4 7 (8.75%) MCITP
5 5 (6.25%) MCDST
5 5 (6.25%) MCP
6 4 (5.00%) Security Cleared
7 1 (1.25%) A+ Certification
7 1 (1.25%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 25 (31.25%) SLA
2 4 (5.00%) ISO/IEC 27001
System Software
1 53 (66.25%) Active Directory
2 15 (18.75%) VMware Infrastructure
3 3 (3.75%) Hyper-V
Systems Management
1 3 (3.75%) DameWare
Vendors
1 26 (32.50%) Microsoft
2 16 (20.00%) VMware
3 3 (3.75%) Citrix
4 2 (2.50%) Cisco
Leeds, West Yorkshire
Addleshaw Goddard
Posted: 8 days ago
Leeds, West Yorkshire
Connected IT
Salary: £23000 - £27000 per annum + Unrivalled Benefits
Posted: 13 days ago
Leeds
Telefonica
Posted: 22 days ago