The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 155 118 109
Rank change year-on-year
-37 -9
Permanent jobs requiring a Service Desk Analyst 27 32 47
As % of all permanent IT jobs located in Leeds 0.74% 1.24% 1.86%
As % of the Job Titles category 0.76% 1.30% 1.94%
Number of salaries quoted 24 27 38
Average salary £18,500 £20,000 £19,000
Average salary % change year-on-year
-7.50% +5.26%
90% offered a salary of more than £17,000 £17,000 £15,350
10% offered a salary of more than £22,000 £22,700 £21,500
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3570 2461 2419
As % of all permanent IT jobs located in Leeds 97.28% 95.31% 95.88%
Number of salaries quoted 2817 1877 1968
Average salary £40,000 £36,000 £36,000
Average salary % change year-on-year
+11.11% -
90% offered a salary of more than £24,000 £25,000 £23,500
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
West Yorkshire

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 30 July 2014, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 43 (78.18%) Windows
2 31 (56.36%) Active Directory
3 25 (45.45%) Microsoft
4 24 (43.64%) MS Office
5 23 (41.82%) MS Excel
6 21 (38.18%) SLA
7 20 (36.36%) MS Exchange
8 19 (34.55%) Windows 7
9 16 (29.09%) ITIL
10 11 (20.00%) Windows XP
10 11 (20.00%) Time Management
11 10 (18.18%) Microsoft Certification
12 8 (14.55%) Service Management
13 7 (12.73%) Blackberry
14 6 (10.91%) Symantec
15 5 (9.09%) Citrix
15 5 (9.09%) Windows Vista
16 4 (7.27%) Telecoms
16 4 (7.27%) Document Management
16 4 (7.27%) MCSE
16 4 (7.27%) VoIP
16 4 (7.27%) ITIL Foundation Certificate
17 3 (5.45%) FTP
17 3 (5.45%) SQL Server
17 3 (5.45%) Norton AntiVirus
17 3 (5.45%) CheckPoint
17 3 (5.45%) Blackberry Enterprise Server
17 3 (5.45%) Legal
17 3 (5.45%) ITSM
17 3 (5.45%) SQL Server 2008

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 July 2014, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (36.36%) MS Exchange
2 3 (5.45%) Blackberry Enterprise Server
Applications
1 24 (43.64%) MS Office
2 23 (41.82%) MS Excel
3 1 (1.82%) MS PowerPoint
Communications & Networking
1 4 (7.27%) VoIP
2 3 (5.45%) FTP
3 2 (3.64%) VPN
Database & Business Intelligence
1 3 (5.45%) SQL Server
1 3 (5.45%) SQL Server 2008
General
1 4 (7.27%) Telecoms
2 3 (5.45%) Legal
3 1 (1.82%) Finance
Miscellaneous
1 7 (12.73%) Blackberry
2 1 (1.82%) NHS
2 1 (1.82%) Mathematics
Operating Systems
1 43 (78.18%) Windows
2 19 (34.55%) Windows 7
3 11 (20.00%) Windows XP
4 5 (9.09%) Windows Vista
5 1 (1.82%) Windows Server 2003
5 1 (1.82%) Windows Server 2008
Processes & Methodologies
1 16 (29.09%) ITIL
2 11 (20.00%) Time Management
3 8 (14.55%) Service Management
4 4 (7.27%) Document Management
5 3 (5.45%) ITSM
5 3 (5.45%) Network Monitoring
6 1 (1.82%) Service Delivery
6 1 (1.82%) Incident Management
Programming Languages
1 2 (3.64%) SQL
2 1 (1.82%) C
Qualifications
1 10 (18.18%) Microsoft Certification
2 4 (7.27%) MCSE
2 4 (7.27%) ITIL Foundation Certificate
3 2 (3.64%) MCDST
3 2 (3.64%) MOS
4 1 (1.82%) MCSA
4 1 (1.82%) Citrix Certification
4 1 (1.82%) ITIL Certification
4 1 (1.82%) MCITP
4 1 (1.82%) Degree
Quality Assurance & Compliance
1 21 (38.18%) SLA
System Software
1 31 (56.36%) Active Directory
2 3 (5.45%) XenApp
3 1 (1.82%) VMware Infrastructure
Systems Management
1 3 (5.45%) Norton AntiVirus
2 2 (3.64%) NetBackup
Vendors
1 25 (45.45%) Microsoft
2 6 (10.91%) Symantec
3 5 (9.09%) Citrix
4 3 (5.45%) CheckPoint
5 1 (1.82%) HP
5 1 (1.82%) VMware
Leeds, West Yorkshire
Circle Recruitment
Salary: £16000 - £20000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Lorien Resourcing
Posted: 5 days ago
Leeds, West Yorkshire
Spire Healthcare
Salary: £19,200 per annum Plus excellent benefits
Posted: 8 days ago
Leeds
Interquest - IQ ERP
Salary: £16000 - £20000 per annum + Pension, Health Insurance, Life Assurance
Posted: 22 days ago
Leeds, Yorkshire
EMIS
Salary: up to £19,000 per annum depending on level of experience.
Posted: 28 days ago