The first table below looks at the demand for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Leeds region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 159 116 109
Rank change year-on-year
-43 -7
Permanent jobs requiring a Service Desk Analyst 25 35 45
As % of all permanent IT jobs located in Leeds 0.68% 1.38% 1.82%
As % of the Job Titles category 0.70% 1.45% 1.90%
Number of salaries quoted 24 30 36
Average salary £18,500 £20,250 £19,500
Average salary % change year-on-year
-8.64% +3.84%
90% offered a salary of more than £17,000 £17,000 £15,250
10% offered a salary of more than £22,000 £22,550 £21,500
UK excluding London average salary £21,500 £20,500 £21,500
% change year-on-year
+4.87% -4.65%
Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3563 2419 2373
As % of all permanent IT jobs located in Leeds 97.38% 95.39% 95.88%
Number of salaries quoted 2833 1850 1940
Average salary £40,000 £35,000 £36,000
Average salary % change year-on-year
+14.28% -2.77%
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £55,000 £52,500 £52,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Desk Analyst
West Yorkshire

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 25 July 2014, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 42 (79.25%) Windows
2 31 (58.49%) Active Directory
3 25 (47.17%) Microsoft
4 23 (43.40%) MS Office
5 22 (41.51%) MS Excel
6 21 (39.62%) SLA
7 20 (37.74%) MS Exchange
8 19 (35.85%) Windows 7
9 14 (26.42%) ITIL
10 12 (22.64%) Time Management
11 10 (18.87%) Windows XP
12 8 (15.09%) Microsoft Certification
12 8 (15.09%) Service Management
13 7 (13.21%) Blackberry
14 5 (9.43%) Symantec
15 4 (7.55%) Citrix
15 4 (7.55%) VoIP
15 4 (7.55%) Windows Vista
15 4 (7.55%) Telecoms
15 4 (7.55%) Document Management
16 3 (5.66%) CheckPoint
16 3 (5.66%) ITSM
16 3 (5.66%) Legal
16 3 (5.66%) SQL Server 2008
16 3 (5.66%) XenApp
16 3 (5.66%) ITIL Foundation Certificate
16 3 (5.66%) FTP
16 3 (5.66%) SQL Server
16 3 (5.66%) Norton AntiVirus
16 3 (5.66%) Blackberry Enterprise Server

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 25 July 2014, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (37.74%) MS Exchange
2 3 (5.66%) Blackberry Enterprise Server
Applications
1 23 (43.40%) MS Office
2 22 (41.51%) MS Excel
3 1 (1.89%) MS PowerPoint
Communications & Networking
1 4 (7.55%) VoIP
2 3 (5.66%) FTP
3 2 (3.77%) VPN
Database & Business Intelligence
1 3 (5.66%) SQL Server
1 3 (5.66%) SQL Server 2008
General
1 4 (7.55%) Telecoms
2 3 (5.66%) Legal
3 1 (1.89%) Finance
Miscellaneous
1 7 (13.21%) Blackberry
2 1 (1.89%) Mathematics
2 1 (1.89%) NHS
Operating Systems
1 42 (79.25%) Windows
2 19 (35.85%) Windows 7
3 10 (18.87%) Windows XP
4 4 (7.55%) Windows Vista
Processes & Methodologies
1 14 (26.42%) ITIL
2 12 (22.64%) Time Management
3 8 (15.09%) Service Management
4 4 (7.55%) Document Management
5 3 (5.66%) ITSM
6 2 (3.77%) Network Monitoring
7 1 (1.89%) Incident Management
7 1 (1.89%) Service Delivery
Programming Languages
1 2 (3.77%) SQL
2 1 (1.89%) C
Qualifications
1 8 (15.09%) Microsoft Certification
2 3 (5.66%) ITIL Foundation Certificate
3 2 (3.77%) MCSE
3 2 (3.77%) MOS
3 2 (3.77%) MCDST
4 1 (1.89%) MCITP
4 1 (1.89%) Degree
4 1 (1.89%) ITIL Certification
Quality Assurance & Compliance
1 21 (39.62%) SLA
System Software
1 31 (58.49%) Active Directory
2 3 (5.66%) XenApp
Systems Management
1 3 (5.66%) Norton AntiVirus
2 2 (3.77%) NetBackup
Vendors
1 25 (47.17%) Microsoft
2 5 (9.43%) Symantec
3 4 (7.55%) Citrix
4 3 (5.66%) CheckPoint
5 1 (1.89%) HP
Leeds, West Yorkshire
Circle Recruitment
Salary: £16000 - £20000 per annum
Posted: Yesterday
Leeds, West Yorkshire
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Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Posted: 3 days ago
Leeds
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Salary: £16000 - £20000 per annum + Pension, Health Insurance, Life Assurance
Posted: 18 days ago
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Posted: 23 days ago