The statistics below represent IT jobs advertised across the Leeds region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 137 156 148
Rank change year-on-year
+19 -8
Permanent jobs requiring a Service Desk Analyst 26 26 38
As % of all permanent IT jobs located in Leeds 0.97% 0.77% 1.05%
As % of the Job Titles category 0.99% 0.79% 1.07%
Number of salaries quoted 25 24 36
Median salary £22,000 £21,000 £22,000
Median salary % change year-on-year
+4.76% -4.54%
90% offered a salary of more than £18,000 £18,000 £16,500
10% offered a salary of more than £29,000 £24,500 £24,000
UK excluding London median salary £22,000 £21,000 £21,500
% change year-on-year
+4.76% -2.32%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2635 3293 3557
As % of all permanent IT jobs located in Leeds 97.92% 97.80% 98.15%
Number of salaries quoted 2301 2693 2803
Median salary £40,000 £41,000 £40,000
Median salary % change year-on-year
-2.43% +2.50%
90% offered a salary of more than £25,200 £26,000 £25,000
10% offered a salary of more than £55,000 £55,000 £57,000
UK excluding London median salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Desk Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 5 December 2016.

Service Desk Analyst Salary Histogram in Leeds

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 5 December 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 54 (65.06%) Windows
1 54 (65.06%) Active Directory
2 39 (46.99%) ITIL
3 35 (42.17%) MS Excel
3 35 (42.17%) SLA
4 33 (39.76%) MS Office
5 30 (36.14%) Windows 7
6 25 (30.12%) MS Exchange
6 25 (30.12%) Microsoft
7 21 (25.30%) Windows Server
8 19 (22.89%) Time Management
9 18 (21.69%) Microsoft Certification
10 12 (14.46%) VMware
11 11 (13.25%) VMware Infrastructure
12 10 (12.05%) ITIL V3
12 10 (12.05%) MCSE
12 10 (12.05%) MCSA
13 9 (10.84%) TCP/IP
13 9 (10.84%) Internet
13 9 (10.84%) Blackberry Enterprise Server
13 9 (10.84%) Analytical Skills
14 8 (9.64%) MCITP
15 7 (8.43%) MS PowerPoint
15 7 (8.43%) Finance
15 7 (8.43%) Service Management
16 6 (7.23%) Trend Analysis
16 6 (7.23%) Office 365
16 6 (7.23%) Windows 8
16 6 (7.23%) Remote Desktop
16 6 (7.23%) MCDST

Service Desk Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (30.12%) MS Exchange
2 9 (10.84%) Blackberry Enterprise Server
3 1 (1.20%) Exchange Server 2007
3 1 (1.20%) Exchange Server 2010
Applications
1 35 (42.17%) MS Excel
2 33 (39.76%) MS Office
3 7 (8.43%) MS PowerPoint
Cloud Services
1 6 (7.23%) Office 365
2 1 (1.20%) Microsoft Azure
Communications & Networking
1 9 (10.84%) Internet
1 9 (10.84%) TCP/IP
2 6 (7.23%) Remote Desktop
3 4 (4.82%) VPN
4 3 (3.61%) DHCP
5 2 (2.41%) DNS
6 1 (1.20%) Intranet
6 1 (1.20%) SAN
Database & Business Intelligence
1 4 (4.82%) SQL Server
General
1 7 (8.43%) Finance
2 4 (4.82%) Law
2 4 (4.82%) Marketing
Miscellaneous
1 9 (10.84%) Analytical Skills
2 2 (2.41%) e-Health
3 1 (1.20%) Fintech
Operating Systems
1 54 (65.06%) Windows
2 30 (36.14%) Windows 7
3 21 (25.30%) Windows Server
4 6 (7.23%) Windows 8
5 5 (6.02%) Windows 10
6 4 (4.82%) Linux
6 4 (4.82%) Windows XP
7 2 (2.41%) Windows Server 2008
7 2 (2.41%) Windows Vista
8 1 (1.20%) Windows Server 2012
Processes & Methodologies
1 39 (46.99%) ITIL
2 19 (22.89%) Time Management
3 10 (12.05%) ITIL V3
4 7 (8.43%) Service Management
5 6 (7.23%) Trend Analysis
6 5 (6.02%) Network Architecture
6 5 (6.02%) Service Desk Management
7 4 (4.82%) Agile Software Development
7 4 (4.82%) Patch Management
7 4 (4.82%) PRINCE2
7 4 (4.82%) Project Management
8 3 (3.61%) Creative Problem-Solving
8 3 (3.61%) Incident Management
9 2 (2.41%) Configuration Management
9 2 (2.41%) Stakeholder Management
10 1 (1.20%) Change Management
10 1 (1.20%) Continuous Improvement
10 1 (1.20%) ITSM
10 1 (1.20%) Problem Management
10 1 (1.20%) Service Delivery
Programming Languages
1 5 (6.02%) SQL
1 5 (6.02%) T-SQL
2 4 (4.82%) Java
Qualifications
1 18 (21.69%) Microsoft Certification
2 10 (12.05%) MCSA
2 10 (12.05%) MCSE
3 8 (9.64%) MCITP
4 6 (7.23%) MCDST
5 5 (6.02%) MCP
6 4 (4.82%) Security Cleared
7 2 (2.41%) ITIL Foundation Certificate
8 1 (1.20%) A+ Certification
Quality Assurance & Compliance
1 35 (42.17%) SLA
2 4 (4.82%) ISO/IEC 27001
3 2 (2.41%) QA
System Software
1 54 (65.06%) Active Directory
2 11 (13.25%) VMware Infrastructure
3 2 (2.41%) Hyper-V
Systems Management
1 4 (4.82%) DameWare
2 2 (2.41%) Backup Exec
2 2 (2.41%) OpenView
2 2 (2.41%) OVSD
2 2 (2.41%) ServiceCenter
Vendors
1 25 (30.12%) Microsoft
2 12 (14.46%) VMware
3 5 (6.02%) Citrix
4 2 (2.41%) Bomgar
4 2 (2.41%) HP
4 2 (2.41%) Symantec
5 1 (1.20%) Cisco
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £30,000 per annum Plus Benefits
Posted: 4 days ago