The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 120 143 124
Rank change year-on-year
+23 -19
Permanent jobs requiring a Service Desk Analyst 50 34 33
As % of all permanent IT jobs located in Leeds 1.46% 1.03% 1.12%
As % of the Job Titles category 1.50% 1.07% 1.16%
Number of salaries quoted 46 30 31
Average salary £22,500 £20,000 £21,500
Average salary % change year-on-year
+12.50% -6.97%
90% offered a salary of more than £16,500 £16,000 £17,000
10% offered a salary of more than £25,000 £22,500 £24,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3334 3176 2847
As % of all permanent IT jobs located in Leeds 97.34% 96.16% 96.74%
Number of salaries quoted 2714 2474 2435
Average salary £40,000 £38,000 £35,000
Average salary % change year-on-year
+5.26% +8.57%
90% offered a salary of more than £25,000 £24,000 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 26 January 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 68 (76.40%) ITIL
2 64 (71.91%) Windows
3 55 (61.80%) Active Directory
4 34 (38.20%) Microsoft
5 32 (35.96%) MS Office
6 31 (34.83%) MS Excel
7 27 (30.34%) SLA
8 24 (26.97%) Service Management
8 24 (26.97%) Windows 7
9 19 (21.35%) MS Exchange
10 18 (20.22%) Windows XP
11 17 (19.10%) Citrix
12 15 (16.85%) Microsoft Certification
13 14 (15.73%) Blackberry Enterprise Server
13 14 (15.73%) Symantec
13 14 (15.73%) VMware
13 14 (15.73%) VMware Infrastructure
14 13 (14.61%) Windows Server 2008
14 13 (14.61%) Windows Server 2003
15 12 (13.48%) ITIL Foundation Certificate
16 11 (12.36%) Incident Management
17 10 (11.24%) Windows Vista
17 10 (11.24%) MCDST
18 9 (10.11%) SQL Server
18 9 (10.11%) Continuous Improvement
18 9 (10.11%) SQL Server 2008
19 8 (8.99%) Analytical Skills
19 8 (8.99%) Citrix Certification
19 8 (8.99%) Blackberry
19 8 (8.99%) MOS

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 26 January 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (21.35%) MS Exchange
2 14 (15.73%) Blackberry Enterprise Server
3 5 (5.62%) SharePoint
4 1 (1.12%) Exchange Server 2007
Applications
1 32 (35.96%) MS Office
2 31 (34.83%) MS Excel
3 6 (6.74%) MS Visio
4 1 (1.12%) MS PowerPoint
Business Applications
1 3 (3.37%) Dynamics CRM
1 3 (3.37%) Sage 50
Cloud Services
1 1 (1.12%) Office 365
Communications & Networking
1 5 (5.62%) FTP
2 4 (4.49%) DNS
3 2 (2.25%) Internet
4 1 (1.12%) Extranet
4 1 (1.12%) Firewall
4 1 (1.12%) DMZ
4 1 (1.12%) TCP/IP
4 1 (1.12%) Broadband
4 1 (1.12%) DHCP
Database & Business Intelligence
1 9 (10.11%) SQL Server
1 9 (10.11%) SQL Server 2008
2 3 (3.37%) SQL Server 2005
General
1 8 (8.99%) Finance
2 2 (2.25%) Telecoms
3 1 (1.12%) Legal
3 1 (1.12%) Marketing
Miscellaneous
1 8 (8.99%) Blackberry
1 8 (8.99%) Analytical Skills
2 3 (3.37%) Computer Science
3 2 (2.25%) Performance Metrics
3 2 (2.25%) Mathematics
4 1 (1.12%) Client/Server
4 1 (1.12%) Management Information System
4 1 (1.12%) Statistics
4 1 (1.12%) iPhone
Operating Systems
1 64 (71.91%) Windows
2 24 (26.97%) Windows 7
3 18 (20.22%) Windows XP
4 13 (14.61%) Windows Server 2003
4 13 (14.61%) Windows Server 2008
5 10 (11.24%) Windows Vista
6 4 (4.49%) Windows Server 2012
7 3 (3.37%) Windows 8
8 1 (1.12%) Apple iOS
8 1 (1.12%) Windows Mobile
8 1 (1.12%) Windows 2000
Processes & Methodologies
1 68 (76.40%) ITIL
2 24 (26.97%) Service Management
3 11 (12.36%) Incident Management
4 9 (10.11%) Continuous Improvement
5 7 (7.87%) Coaching
6 6 (6.74%) ITSM
7 3 (3.37%) Service Delivery
7 3 (3.37%) CRM
7 3 (3.37%) Time Management
7 3 (3.37%) QMS
8 2 (2.25%) Network Monitoring
8 2 (2.25%) Problem Management
9 1 (1.12%) Stakeholder Management
9 1 (1.12%) Document Management
9 1 (1.12%) Line Management
9 1 (1.12%) ITIL V3
Qualifications
1 15 (16.85%) Microsoft Certification
2 12 (13.48%) ITIL Foundation Certificate
3 10 (11.24%) MCDST
4 8 (8.99%) Citrix Certification
4 8 (8.99%) MOS
5 3 (3.37%) Degree
5 3 (3.37%) A+ Certification
5 3 (3.37%) ITIL Certification
5 3 (3.37%) MCP
5 3 (3.37%) MCSE
6 1 (1.12%) MCSA
Quality Assurance & Compliance
1 27 (30.34%) SLA
System Software
1 55 (61.80%) Active Directory
2 14 (15.73%) VMware Infrastructure
3 6 (6.74%) XenApp
4 3 (3.37%) Hyper-V
Systems Management
1 6 (6.74%) Norton AntiVirus
2 5 (5.62%) SCCM
3 1 (1.12%) DameWare
3 1 (1.12%) Backup Exec
Vendors
1 34 (38.20%) Microsoft
2 17 (19.10%) Citrix
3 14 (15.73%) Symantec
3 14 (15.73%) VMware
4 6 (6.74%) CheckPoint
5 3 (3.37%) Northgate
5 3 (3.37%) Sage
5 3 (3.37%) Dell
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 9 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 10 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 3 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £25000.00 - £28000.00 per annum
Posted: 5 days ago
Leeds, West Yorkshire
Spring Technology
Salary: £20000.00 - £23000.00 per annum
Posted: 5 days ago