The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 146 149 122
Rank change year-on-year
+3 -27
Permanent jobs requiring a Service Desk Analyst 32 36 27
As % of all permanent IT jobs located in Leeds 0.91% 0.98% 1.05%
As % of the Job Titles category 0.95% 1.02% 1.10%
Number of salaries quoted 31 31 23
Average salary £22,000 £18,500 £21,000
Average salary % change year-on-year
+18.91% -11.90%
90% offered a salary of more than £18,400 £17,000 £17,000
10% offered a salary of more than £24,500 £22,500 £24,400
UK excluding London average salary £22,000 £21,500 £20,500
% change year-on-year
+2.32% +4.87%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3365 3540 2462
As % of all permanent IT jobs located in Leeds 95.19% 96.56% 95.65%
Number of salaries quoted 2672 2719 1908
Average salary £43,000 £40,000 £37,500
Average salary % change year-on-year
+7.50% +6.66%
90% offered a salary of more than £27,000 £23,000 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 4 September 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 55 (77.46%) Windows
2 47 (66.20%) Microsoft
3 43 (60.56%) MS Office
4 41 (57.75%) Active Directory
5 40 (56.34%) MS Excel
6 35 (49.30%) ITIL
7 26 (36.62%) SLA
8 23 (32.39%) Windows 7
9 19 (26.76%) MS Exchange
10 16 (22.54%) Windows XP
11 12 (16.90%) Microsoft Certification
11 12 (16.90%) Citrix
12 11 (15.49%) Windows 8
13 10 (14.08%) Blackberry
14 8 (11.27%) Blackberry Enterprise Server
14 8 (11.27%) DameWare
14 8 (11.27%) Retail
14 8 (11.27%) Windows Vista
14 8 (11.27%) Apple iOS
15 7 (9.86%) Pharmaceutical
15 7 (9.86%) Service Management
15 7 (9.86%) NHS
15 7 (9.86%) VPN
16 6 (8.45%) MCP
16 6 (8.45%) MCDST
16 6 (8.45%) Degree
17 5 (7.04%) Time Management
17 5 (7.04%) Windows Server 2008
17 5 (7.04%) VMware
17 5 (7.04%) SQL

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 4 September 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (26.76%) MS Exchange
2 8 (11.27%) Blackberry Enterprise Server
3 3 (4.23%) SharePoint
Applications
1 43 (60.56%) MS Office
2 40 (56.34%) MS Excel
3 1 (1.41%) MS PowerPoint
Cloud Services
1 2 (2.82%) Office 365
Communications & Networking
1 7 (9.86%) VPN
2 4 (5.63%) Internet
3 3 (4.23%) TCP/IP
4 2 (2.82%) DNS
4 2 (2.82%) DHCP
4 2 (2.82%) FTP
5 1 (1.41%) Extranet
Database & Business Intelligence
1 3 (4.23%) SQL Server
1 3 (4.23%) SQL Server 2008
General
1 8 (11.27%) Retail
2 7 (9.86%) Pharmaceutical
3 4 (5.63%) Telecoms
3 4 (5.63%) Finance
4 3 (4.23%) Legal
5 2 (2.82%) Law
Libraries, Frameworks & Software Standards
1 2 (2.82%) .NET
2 1 (1.41%) COM
Miscellaneous
1 10 (14.08%) Blackberry
2 7 (9.86%) NHS
3 4 (5.63%) Management Information System
3 4 (5.63%) Computer Science
4 3 (4.23%) Analytical Skills
5 1 (1.41%) Performance Metrics
5 1 (1.41%) Video Conferencing
Operating Systems
1 55 (77.46%) Windows
2 23 (32.39%) Windows 7
3 16 (22.54%) Windows XP
4 11 (15.49%) Windows 8
5 8 (11.27%) Apple iOS
5 8 (11.27%) Windows Vista
6 5 (7.04%) Windows Server 2008
7 4 (5.63%) Windows Server 2003
8 2 (2.82%) Android
Processes & Methodologies
1 35 (49.30%) ITIL
2 7 (9.86%) Service Management
3 5 (7.04%) Time Management
4 4 (5.63%) Incident Management
4 4 (5.63%) ITSM
5 3 (4.23%) Service Desk Management
5 3 (4.23%) Mentoring
6 2 (2.82%) Patch Management
6 2 (2.82%) Document Management
6 2 (2.82%) Problem Management
6 2 (2.82%) Network Architecture
7 1 (1.41%) Continuous Improvement
7 1 (1.41%) E-Commerce
Programming Languages
1 5 (7.04%) SQL
Qualifications
1 12 (16.90%) Microsoft Certification
2 6 (8.45%) MCDST
2 6 (8.45%) MCP
2 6 (8.45%) Degree
3 2 (2.82%) Security Cleared
3 2 (2.82%) ITIL Foundation Certificate
3 2 (2.82%) MOS
3 2 (2.82%) MCSE
3 2 (2.82%) MCSA
3 2 (2.82%) MCITP
4 1 (1.41%) ITIL Certification
4 1 (1.41%) CCA
Quality Assurance & Compliance
1 26 (36.62%) SLA
2 2 (2.82%) ISO/IEC 27001
System Software
1 41 (57.75%) Active Directory
2 4 (5.63%) VMware Infrastructure
2 4 (5.63%) Hyper-V
2 4 (5.63%) XenApp
3 1 (1.41%) vSphere
3 1 (1.41%) Citrix Presentation Server
Systems Management
1 8 (11.27%) DameWare
2 3 (4.23%) Norton AntiVirus
Vendors
1 47 (66.20%) Microsoft
2 12 (16.90%) Citrix
3 5 (7.04%) VMware
4 3 (4.23%) CheckPoint
4 3 (4.23%) Symantec
5 2 (2.82%) Apple
6 1 (1.41%) Cisco
6 1 (1.41%) Novell
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £16000 - £20800 per annum + benefits
Posted: Yesterday
Leeds
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Salary: £20000.00 - £24000.00 per annum
Posted: 17 days ago