The statistics below represent IT jobs advertised across the Leeds region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 February 2017 with a comparison to same period over 2 years.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
Rank 123 151 131
Rank change year-on-year
+28 -20
Permanent jobs requiring a Service Desk Analyst 37 31 58
As % of all permanent IT jobs located in Leeds 1.41% 0.92% 1.62%
As % of the Job Titles category 1.44% 0.96% 1.64%
Number of salaries quoted 36 29 52
Median salary £22,000 £23,000 £22,500
Median salary % change year-on-year
-4.34% +2.22%
90% offered a salary of more than £19,000 £21,000 £18,550
10% offered a salary of more than £30,000 £25,600 £31,550
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2563 3238 3533
As % of all permanent IT jobs located in Leeds 97.79% 96.37% 98.38%
Number of salaries quoted 2224 2705 2874
Median salary £42,000 £42,000 £40,000
Median salary % change year-on-year
- +5.00%
90% offered a salary of more than £25,000 £28,000 £26,000
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Desk Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 20 February 2017.

Service Desk Analyst Salary Histogram in Leeds

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 20 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 41 (64.06%) Windows
2 32 (50.00%) Active Directory
3 30 (46.88%) ITIL
4 29 (45.31%) MS Exchange
4 29 (45.31%) SLA
5 25 (39.06%) MS Excel
6 20 (31.25%) Windows Server
7 18 (28.13%) MS Office
8 16 (25.00%) Time Management
8 16 (25.00%) Windows 7
8 16 (25.00%) Microsoft
9 13 (20.31%) Service Management
10 11 (17.19%) TCP/IP
11 9 (14.06%) Configuration Management
12 8 (12.50%) Office 365
13 7 (10.94%) Analytical Skills
13 7 (10.94%) Microsoft Certification
13 7 (10.94%) MCSA
13 7 (10.94%) Finance
13 7 (10.94%) Incident Management
14 6 (9.38%) MCDST
14 6 (9.38%) MCITP
14 6 (9.38%) Remote Desktop
15 5 (7.81%) Continuous Improvement
15 5 (7.81%) Windows 10
15 5 (7.81%) DHCP
16 4 (6.25%) VPN
16 4 (6.25%) DNS
16 4 (6.25%) QA
16 4 (6.25%) DameWare

Service Desk Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (45.31%) MS Exchange
2 2 (3.13%) Exchange Server 2007
3 1 (1.56%) Exchange Server 2010
Applications
1 25 (39.06%) MS Excel
2 18 (28.13%) MS Office
Cloud Services
1 8 (12.50%) Office 365
Communications & Networking
1 11 (17.19%) TCP/IP
2 6 (9.38%) Remote Desktop
3 5 (7.81%) DHCP
4 4 (6.25%) DNS
4 4 (6.25%) VPN
5 2 (3.13%) Wi-Fi
Database & Business Intelligence
1 2 (3.13%) SQL Server
General
1 7 (10.94%) Finance
2 3 (4.69%) Marketing
3 2 (3.13%) Law
3 2 (3.13%) Legal
Miscellaneous
1 7 (10.94%) Analytical Skills
2 2 (3.13%) e-Health
3 1 (1.56%) Fintech
Operating Systems
1 41 (64.06%) Windows
2 20 (31.25%) Windows Server
3 16 (25.00%) Windows 7
4 5 (7.81%) Windows 10
5 4 (6.25%) Windows 8
6 2 (3.13%) Windows Vista
6 2 (3.13%) Windows XP
7 1 (1.56%) Windows Server 2008
Processes & Methodologies
1 30 (46.88%) ITIL
2 16 (25.00%) Time Management
3 13 (20.31%) Service Management
4 9 (14.06%) Configuration Management
5 7 (10.94%) Incident Management
6 5 (7.81%) Continuous Improvement
7 3 (4.69%) ITSM
7 3 (4.69%) Stakeholder Management
7 3 (4.69%) Trend Analysis
8 2 (3.13%) Case Management
8 2 (3.13%) Change Management
8 2 (3.13%) Creative Problem-Solving
9 1 (1.56%) ITIL V3
9 1 (1.56%) Mentoring
9 1 (1.56%) Network Architecture
9 1 (1.56%) Problem Management
9 1 (1.56%) Service Delivery
9 1 (1.56%) Service Desk Management
9 1 (1.56%) Software Delivery
Programming Languages
1 2 (3.13%) Java
1 2 (3.13%) SQL
1 2 (3.13%) T-SQL
Qualifications
1 7 (10.94%) MCSA
1 7 (10.94%) Microsoft Certification
2 6 (9.38%) MCDST
2 6 (9.38%) MCITP
3 2 (3.13%) ITIL Foundation Certificate
4 1 (1.56%) MCP
Quality Assurance & Compliance
1 29 (45.31%) SLA
2 4 (6.25%) QA
System Software
1 32 (50.00%) Active Directory
2 2 (3.13%) Hyper-V
2 2 (3.13%) VMware Infrastructure
Systems Management
1 4 (6.25%) DameWare
2 2 (3.13%) Backup Exec
2 2 (3.13%) OpenView
2 2 (3.13%) OVSD
2 2 (3.13%) ServiceCenter
Vendors
1 16 (25.00%) Microsoft
2 2 (3.13%) Bomgar
2 2 (3.13%) Citrix
2 2 (3.13%) HP
2 2 (3.13%) Symantec
2 2 (3.13%) VMware
Leeds, West Yorkshire
Sanderson
Salary: £24000.00 - £27000.00 per annum
Posted: 4 days ago