The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 26 February 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Feb 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 123 147 130
Rank change year-on-year
+24 -17
Permanent jobs requiring a Service Desk Analyst 55 31 33
As % of all permanent IT jobs located in Leeds 1.53% 0.91% 1.14%
As % of the Job Titles category 1.56% 0.94% 1.18%
Number of salaries quoted 48 31 29
Average salary £22,500 £20,000 £21,500
Average salary % change year-on-year
+12.50% -6.97%
90% offered a salary of more than £19,000 £16,000 £18,200
10% offered a salary of more than £25,800 £24,000 £24,000
UK excluding London average salary £21,750 £21,500 £22,000
% change year-on-year
+1.16% -2.27%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3518 3282 2808
As % of all permanent IT jobs located in Leeds 97.86% 96.25% 96.63%
Number of salaries quoted 2856 2562 2333
Average salary £40,000 £37,500 £36,000
Average salary % change year-on-year
+6.66% +4.16%
90% offered a salary of more than £26,000 £23,500 £25,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 26 February 2015.

Service Desk Analyst Salary Histogram in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 26 February 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 71 (75.53%) ITIL
2 69 (73.40%) Windows
3 61 (64.89%) Active Directory
4 38 (40.43%) Microsoft
5 32 (34.04%) Windows 7
6 29 (30.85%) Service Management
6 29 (30.85%) MS Excel
7 28 (29.79%) MS Office
8 27 (28.72%) SLA
9 22 (23.40%) MS Exchange
10 20 (21.28%) Citrix
11 18 (19.15%) Windows XP
12 14 (14.89%) Symantec
13 13 (13.83%) Microsoft Certification
13 13 (13.83%) Windows Server 2008
13 13 (13.83%) MCDST
14 12 (12.77%) Incident Management
14 12 (12.77%) ITIL Foundation Certificate
14 12 (12.77%) Windows Server 2003
14 12 (12.77%) Blackberry Enterprise Server
15 11 (11.70%) Blackberry
15 11 (11.70%) VMware
16 10 (10.64%) MOS
16 10 (10.64%) SQL Server
16 10 (10.64%) SQL Server 2008
16 10 (10.64%) VMware Infrastructure
17 8 (8.51%) Windows Vista
17 8 (8.51%) XenApp
17 8 (8.51%) FTP
17 8 (8.51%) Norton AntiVirus

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 26 February 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (23.40%) MS Exchange
2 12 (12.77%) Blackberry Enterprise Server
3 2 (2.13%) Exchange Server 2007
4 1 (1.06%) SharePoint
Applications
1 29 (30.85%) MS Excel
2 28 (29.79%) MS Office
3 1 (1.06%) MS Visio
Business Applications
1 1 (1.06%) Dynamics CRM
1 1 (1.06%) Sage 50
Cloud Services
1 2 (2.13%) Office 365
Communications & Networking
1 8 (8.51%) FTP
2 4 (4.26%) DNS
3 2 (2.13%) DMZ
3 2 (2.13%) Internet
3 2 (2.13%) TCP/IP
3 2 (2.13%) DHCP
3 2 (2.13%) Firewall
4 1 (1.06%) Extranet
Database & Business Intelligence
1 10 (10.64%) SQL Server
1 10 (10.64%) SQL Server 2008
2 2 (2.13%) SQL Server 2005
General
1 6 (6.38%) Telecoms
2 5 (5.32%) Finance
3 2 (2.13%) Legal
Miscellaneous
1 11 (11.70%) Blackberry
2 6 (6.38%) Analytical Skills
3 3 (3.19%) Computer Science
4 2 (2.13%) Management Information System
4 2 (2.13%) Performance Metrics
5 1 (1.06%) Client/Server
5 1 (1.06%) iPhone
5 1 (1.06%) Mobile App
Operating Systems
1 69 (73.40%) Windows
2 32 (34.04%) Windows 7
3 18 (19.15%) Windows XP
4 13 (13.83%) Windows Server 2008
5 12 (12.77%) Windows Server 2003
6 8 (8.51%) Windows Vista
7 4 (4.26%) Windows Server 2012
8 3 (3.19%) Windows 8
9 1 (1.06%) Apple iOS
9 1 (1.06%) Windows Mobile
9 1 (1.06%) Linux
9 1 (1.06%) Windows 2000
Processes & Methodologies
1 71 (75.53%) ITIL
2 29 (30.85%) Service Management
3 12 (12.77%) Incident Management
4 6 (6.38%) ITSM
5 5 (5.32%) Continuous Improvement
6 4 (4.26%) Problem Management
7 3 (3.19%) Service Delivery
7 3 (3.19%) QMS
7 3 (3.19%) Coaching
8 2 (2.13%) Time Management
8 2 (2.13%) Stakeholder Management
9 1 (1.06%) Agile Software Development
9 1 (1.06%) Document Management
9 1 (1.06%) Logistics
9 1 (1.06%) PRINCE2
9 1 (1.06%) CRM
9 1 (1.06%) E-Commerce
9 1 (1.06%) Project Management
9 1 (1.06%) Line Management
Qualifications
1 13 (13.83%) Microsoft Certification
1 13 (13.83%) MCDST
2 12 (12.77%) ITIL Foundation Certificate
3 10 (10.64%) MOS
4 6 (6.38%) Citrix Certification
5 5 (5.32%) Degree
6 3 (3.19%) A+ Certification
7 2 (2.13%) ITIL Certification
8 1 (1.06%) MCP
8 1 (1.06%) VCP4
Quality Assurance & Compliance
1 27 (28.72%) SLA
System Software
1 61 (64.89%) Active Directory
2 10 (10.64%) VMware Infrastructure
3 8 (8.51%) XenApp
4 2 (2.13%) Hyper-V
Systems Management
1 8 (8.51%) Norton AntiVirus
2 2 (2.13%) DameWare
2 2 (2.13%) Backup Exec
3 1 (1.06%) SCCM
Vendors
1 38 (40.43%) Microsoft
2 20 (21.28%) Citrix
3 14 (14.89%) Symantec
4 11 (11.70%) VMware
5 8 (8.51%) CheckPoint
6 3 (3.19%) Dell
7 1 (1.06%) Sage
7 1 (1.06%) Northgate
Leeds, West Yorkshire
Crimson Ltd
Salary: £20000 - £22000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Head Resourcing
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 6 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 6 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £24000 per annum + Benefits, Pension, Training
Posted: 6 days ago
Leeds
Quantica Technology - London
Salary: £18000 - £20000 per annum
Posted: 23 days ago