The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 154 126 151
Rank change year-on-year
-28 +25
Permanent jobs requiring a Service Desk Analyst 31 62 34
As % of all permanent IT jobs located in Leeds 0.93% 1.76% 1.01%
As % of the Job Titles category 0.96% 1.80% 1.04%
Number of salaries quoted 30 55 32
Average salary £22,000 £22,500 £20,000
Average salary % change year-on-year
-2.22% +12.50%
90% offered a salary of more than £21,000 £18,500 £16,000
10% offered a salary of more than £25,000 £27,100 £22,500
UK excluding London average salary £21,500 £21,750 £21,500
% change year-on-year
-1.14% +1.16%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3220 3454 3268
As % of all permanent IT jobs located in Leeds 96.44% 98.13% 97.52%
Number of salaries quoted 2700 2808 2521
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £22,500
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 11 February 2016, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 50 (75.76%) Windows
2 46 (69.70%) Active Directory
3 42 (63.64%) Microsoft
4 35 (53.03%) MS Excel
5 28 (42.42%) MS Office
6 27 (40.91%) SLA
7 24 (36.36%) ITIL
8 23 (34.85%) MS Exchange
9 18 (27.27%) Windows XP
9 18 (27.27%) Citrix
10 16 (24.24%) Windows 7
11 15 (22.73%) Windows Server
11 15 (22.73%) Microsoft Certification
12 14 (21.21%) MCP
12 14 (21.21%) Finance
13 12 (18.18%) Service Management
14 11 (16.67%) VMware
15 10 (15.15%) VMware Infrastructure
16 9 (13.64%) Time Management
16 9 (13.64%) ITSM
17 8 (12.12%) DameWare
17 8 (12.12%) VPN
17 8 (12.12%) Windows 8
18 6 (9.09%) Windows Server 2008
18 6 (9.09%) Windows Server 2003
18 6 (9.09%) CCA
18 6 (9.09%) Blackberry Enterprise Server
18 6 (9.09%) Windows Vista
19 5 (7.58%) COBIT
19 5 (7.58%) IT Governance

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 11 February 2016, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (34.85%) MS Exchange
2 6 (9.09%) Blackberry Enterprise Server
3 4 (6.06%) SharePoint
4 1 (1.52%) Exchange Server 2010
Applications
1 35 (53.03%) MS Excel
2 28 (42.42%) MS Office
3 4 (6.06%) MS Visio
Business Applications
1 4 (6.06%) Dynamics CRM
1 4 (6.06%) Sage 50
2 2 (3.03%) Tesseract
Communications & Networking
1 8 (12.12%) VPN
2 1 (1.52%) FTP
2 1 (1.52%) Internet
Database & Business Intelligence
1 2 (3.03%) SQL Server
1 2 (3.03%) SQL Server 2008
General
1 14 (21.21%) Finance
2 5 (7.58%) Back Office
2 5 (7.58%) Telecoms
3 4 (6.06%) Legal
4 2 (3.03%) Marketing
5 1 (1.52%) Law
Libraries, Frameworks & Software Standards
1 1 (1.52%) COM
Miscellaneous
1 3 (4.55%) Blackberry
2 2 (3.03%) Analytical Skills
2 2 (3.03%) Health Informatics
2 2 (3.03%) Informatics
3 1 (1.52%) Performance Metrics
3 1 (1.52%) Video Conferencing
Operating Systems
1 50 (75.76%) Windows
2 18 (27.27%) Windows XP
3 16 (24.24%) Windows 7
4 15 (22.73%) Windows Server
5 8 (12.12%) Windows 8
6 6 (9.09%) Windows Server 2003
6 6 (9.09%) Windows Server 2008
6 6 (9.09%) Windows Vista
Processes & Methodologies
1 24 (36.36%) ITIL
2 12 (18.18%) Service Management
3 9 (13.64%) ITSM
3 9 (13.64%) Time Management
4 5 (7.58%) Continuous Improvement
4 5 (7.58%) IT Governance
4 5 (7.58%) ITIL V3
4 5 (7.58%) Trend Analysis
5 4 (6.06%) CRM
6 2 (3.03%) Incident Management
6 2 (3.03%) Patch Management
6 2 (3.03%) Resource Management
6 2 (3.03%) Wealth Management
7 1 (1.52%) Analytics
7 1 (1.52%) Case Management
7 1 (1.52%) Process Management
7 1 (1.52%) Service Desk Management
7 1 (1.52%) Ticket Management
Qualifications
1 15 (22.73%) Microsoft Certification
2 14 (21.21%) MCP
3 6 (9.09%) CCA
4 5 (7.58%) Citrix Certification
5 3 (4.55%) MCITP
5 3 (4.55%) MCSA
5 3 (4.55%) MCSE
6 2 (3.03%) HP APS
6 2 (3.03%) ITIL Foundation Certificate
6 2 (3.03%) MCDST
7 1 (1.52%) MOS
Quality Assurance & Compliance
1 27 (40.91%) SLA
2 5 (7.58%) COBIT
System Software
1 46 (69.70%) Active Directory
2 10 (15.15%) VMware Infrastructure
3 5 (7.58%) Hyper-V
4 2 (3.03%) XenApp
5 1 (1.52%) Citrix Presentation Server
Systems Management
1 8 (12.12%) DameWare
2 4 (6.06%) SCCM
3 2 (3.03%) Norton AntiVirus
4 1 (1.52%) Backup Exec
Vendors
1 42 (63.64%) Microsoft
2 18 (27.27%) Citrix
3 11 (16.67%) VMware
4 4 (6.06%) HP
4 4 (6.06%) Northgate
4 4 (6.06%) Sage
5 3 (4.55%) Symantec
6 2 (3.03%) CheckPoint
7 1 (1.52%) Cisco
7 1 (1.52%) Mitel
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,500 per annum Up to £24.5K
Posted: 10 hours ago