The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 147 125 161
Rank change year-on-year
-22 +36
Permanent jobs requiring a Service Desk Analyst 24 52 29
As % of all permanent IT jobs located in Leeds 0.75% 1.49% 0.78%
As % of the Job Titles category 0.77% 1.52% 0.80%
Number of salaries quoted 22 45 29
Average salary £23,000 £22,500 £20,000
Average salary % change year-on-year
+2.22% +12.50%
90% offered a salary of more than £21,050 £19,800 £16,800
10% offered a salary of more than £23,950 £32,000 £24,000
UK excluding London average salary £22,000 £21,750 £21,000
% change year-on-year
+1.14% +3.57%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3123 3414 3642
As % of all permanent IT jobs located in Leeds 97.08% 97.77% 97.88%
Number of salaries quoted 2520 2702 2940
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 30 April 2016, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 48 (85.71%) Windows
2 46 (82.14%) Active Directory
3 28 (50.00%) MS Excel
4 27 (48.21%) Microsoft
5 25 (44.64%) MS Office
6 21 (37.50%) Windows Server
7 20 (35.71%) ITIL
7 20 (35.71%) SLA
8 17 (30.36%) Finance
9 16 (28.57%) Microsoft Certification
10 15 (26.79%) MS Exchange
10 15 (26.79%) Time Management
10 15 (26.79%) Windows 7
11 14 (25.00%) Citrix
12 13 (23.21%) MCP
13 12 (21.43%) Windows XP
14 10 (17.86%) VMware
15 9 (16.07%) VMware Infrastructure
16 8 (14.29%) Windows Server 2008
16 8 (14.29%) COBIT
16 8 (14.29%) Back Office
16 8 (14.29%) Service Management
16 8 (14.29%) CCA
16 8 (14.29%) Citrix Certification
16 8 (14.29%) Windows Server 2003
17 7 (12.50%) MCSE
17 7 (12.50%) ITSM
18 6 (10.71%) ITIL V3
18 6 (10.71%) MS PowerPoint
19 5 (8.93%) Blackberry Enterprise Server

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 April 2016, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (26.79%) MS Exchange
2 5 (8.93%) Blackberry Enterprise Server
3 4 (7.14%) SharePoint
Applications
1 28 (50.00%) MS Excel
2 25 (44.64%) MS Office
3 6 (10.71%) MS PowerPoint
4 4 (7.14%) MS Visio
Business Applications
1 4 (7.14%) Dynamics CRM
1 4 (7.14%) Sage 50
2 2 (3.57%) Tesseract
Communications & Networking
1 3 (5.36%) VPN
2 2 (3.57%) Firewall
2 2 (3.57%) LAN
2 2 (3.57%) WAN
3 1 (1.79%) Internet
3 1 (1.79%) VoIP
Development Applications
1 1 (1.79%) JIRA
General
1 17 (30.36%) Finance
2 8 (14.29%) Back Office
3 3 (5.36%) Retail
3 3 (5.36%) Telecoms
4 2 (3.57%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.79%) .NET
Miscellaneous
1 2 (3.57%) Health Informatics
1 2 (3.57%) Informatics
Operating Systems
1 48 (85.71%) Windows
2 21 (37.50%) Windows Server
3 15 (26.79%) Windows 7
4 12 (21.43%) Windows XP
5 8 (14.29%) Windows Server 2003
5 8 (14.29%) Windows Server 2008
6 3 (5.36%) Windows Vista
7 2 (3.57%) Windows 8
Processes & Methodologies
1 20 (35.71%) ITIL
2 15 (26.79%) Time Management
3 8 (14.29%) Service Management
4 7 (12.50%) ITSM
5 6 (10.71%) ITIL V3
6 5 (8.93%) IT Governance
7 4 (7.14%) Continuous Improvement
7 4 (7.14%) CRM
8 2 (3.57%) Incident Management
8 2 (3.57%) Patch Management
8 2 (3.57%) Resource Management
8 2 (3.57%) Service Delivery
8 2 (3.57%) Ticket Management
8 2 (3.57%) Wealth Management
9 1 (1.79%) Analytics
9 1 (1.79%) Change Management
9 1 (1.79%) Document Management
9 1 (1.79%) Fault Analysis
9 1 (1.79%) Process Management
9 1 (1.79%) Trend Analysis
Programming Languages
1 1 (1.79%) Java
1 1 (1.79%) SQL
Qualifications
1 16 (28.57%) Microsoft Certification
2 13 (23.21%) MCP
3 8 (14.29%) CCA
3 8 (14.29%) Citrix Certification
4 7 (12.50%) MCSE
5 2 (3.57%) HP APS
5 2 (3.57%) ITIL Foundation Certificate
6 1 (1.79%) ITIL Certification
6 1 (1.79%) MCITP
6 1 (1.79%) MCSA
Quality Assurance & Compliance
1 20 (35.71%) SLA
2 8 (14.29%) COBIT
System Software
1 46 (82.14%) Active Directory
2 9 (16.07%) VMware Infrastructure
3 2 (3.57%) Hyper-V
4 1 (1.79%) Citrix Presentation Server
Systems Management
1 4 (7.14%) SCCM
2 3 (5.36%) DameWare
3 1 (1.79%) Backup Exec
Vendors
1 27 (48.21%) Microsoft
2 14 (25.00%) Citrix
3 10 (17.86%) VMware
4 5 (8.93%) HP
5 4 (7.14%) Northgate
5 4 (7.14%) Sage
6 1 (1.79%) Cisco
6 1 (1.79%) Symantec
6 1 (1.79%) Xerox
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