The statistics below represent IT jobs advertised across the Leeds region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 June 2016 with a comparison to same period over 2 years.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 135 133 170
Rank change year-on-year
-2 +37
Permanent jobs requiring a Service Desk Analyst 32 47 28
As % of all permanent IT jobs located in Leeds 1.09% 1.42% 0.76%
As % of the Job Titles category 1.12% 1.45% 0.77%
Number of salaries quoted 32 38 28
Median salary £21,500 £22,000 £21,000
Median salary % change year-on-year
-2.27% +4.76%
90% offered a salary of more than £18,000 £18,700 £17,000
10% offered a salary of more than £24,850 £24,300 £23,500
UK excluding London median salary £21,500 £22,000 £21,500
% change year-on-year
-2.27% +2.32%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2862 3232 3617
As % of all permanent IT jobs located in Leeds 97.85% 97.94% 98.02%
Number of salaries quoted 2370 2559 2900
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 24 June 2016.

Service Desk Analyst Salary Histogram in Leeds

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 24 June 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 47 (82.46%) Windows
2 44 (77.19%) Active Directory
3 30 (52.63%) MS Office
4 24 (42.11%) Microsoft
5 22 (38.60%) MS Excel
6 21 (36.84%) Windows Server
6 21 (36.84%) Windows 7
7 19 (33.33%) ITIL
8 15 (26.32%) Time Management
9 14 (24.56%) Microsoft Certification
10 12 (21.05%) SLA
11 11 (19.30%) MS Exchange
12 10 (17.54%) MCSE
12 10 (17.54%) Citrix
12 10 (17.54%) VMware
13 9 (15.79%) VMware Infrastructure
13 9 (15.79%) MS PowerPoint
13 9 (15.79%) Windows XP
14 6 (10.53%) ITIL V3
14 6 (10.53%) Finance
14 6 (10.53%) MCP
14 6 (10.53%) Blackberry Enterprise Server
15 5 (8.77%) Windows Server 2003
15 5 (8.77%) Internet
15 5 (8.77%) CCA
15 5 (8.77%) Citrix Certification
15 5 (8.77%) Back Office
15 5 (8.77%) Windows Server 2008
15 5 (8.77%) COBIT
16 4 (7.02%) SQL

Service Desk Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (19.30%) MS Exchange
2 6 (10.53%) Blackberry Enterprise Server
Applications
1 30 (52.63%) MS Office
2 22 (38.60%) MS Excel
3 9 (15.79%) MS PowerPoint
Communications & Networking
1 5 (8.77%) Internet
2 3 (5.26%) VPN
3 2 (3.51%) Firewall
3 2 (3.51%) LAN
3 2 (3.51%) VoIP
3 2 (3.51%) WAN
Database & Business Intelligence
1 2 (3.51%) SQL Server
Development Applications
1 1 (1.75%) JIRA
General
1 6 (10.53%) Finance
2 5 (8.77%) Back Office
3 3 (5.26%) Retail
3 3 (5.26%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.75%) .NET
Miscellaneous
1 3 (5.26%) Analytical Skills
Operating Systems
1 47 (82.46%) Windows
2 21 (36.84%) Windows 7
2 21 (36.84%) Windows Server
3 9 (15.79%) Windows XP
4 5 (8.77%) Windows Server 2003
4 5 (8.77%) Windows Server 2008
5 3 (5.26%) Windows Vista
6 2 (3.51%) Windows 8
Processes & Methodologies
1 19 (33.33%) ITIL
2 15 (26.32%) Time Management
3 6 (10.53%) ITIL V3
4 3 (5.26%) ITSM
4 3 (5.26%) Service Management
5 2 (3.51%) Document Management
5 2 (3.51%) Incident Management
5 2 (3.51%) IT Governance
5 2 (3.51%) Service Delivery
5 2 (3.51%) Ticket Management
6 1 (1.75%) Analytics
6 1 (1.75%) Change Management
6 1 (1.75%) Fault Analysis
6 1 (1.75%) Process Management
6 1 (1.75%) Trend Analysis
Programming Languages
1 4 (7.02%) SQL
2 3 (5.26%) Java
3 2 (3.51%) T-SQL
Qualifications
1 14 (24.56%) Microsoft Certification
2 10 (17.54%) MCSE
3 6 (10.53%) MCP
4 5 (8.77%) CCA
4 5 (8.77%) Citrix Certification
5 2 (3.51%) ITIL Foundation Certificate
6 1 (1.75%) ITIL Certification
6 1 (1.75%) MCITP
6 1 (1.75%) MCSA
Quality Assurance & Compliance
1 12 (21.05%) SLA
2 5 (8.77%) COBIT
System Software
1 44 (77.19%) Active Directory
2 9 (15.79%) VMware Infrastructure
3 2 (3.51%) Hyper-V
4 1 (1.75%) Citrix Presentation Server
Systems Management
1 3 (5.26%) DameWare
2 1 (1.75%) Backup Exec
Vendors
1 24 (42.11%) Microsoft
2 10 (17.54%) Citrix
2 10 (17.54%) VMware
3 1 (1.75%) Cisco
3 1 (1.75%) HP
3 1 (1.75%) Symantec
3 1 (1.75%) Xerox
Leeds, West Yorkshire
NHS Blood And Transplant
Salary: From £21,909 to £28,462 per annum (pro rata for part time)
Posted: 2 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £22000 per annum + Benefits
Posted: 4 days ago