The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 139 154 103
Rank change year-on-year
+15 -51
Permanent jobs requiring a Service Desk Analyst 39 27 41
As % of all permanent IT jobs located in Leeds 1.16% 0.75% 1.61%
As % of the Job Titles category 1.21% 0.77% 1.68%
Number of salaries quoted 30 27 38
Average salary £22,000 £20,000 £20,250
Average salary % change year-on-year
+10.00% -1.23%
90% offered a salary of more than £18,900 £17,000 £17,000
10% offered a salary of more than £25,050 £22,200 £22,000
UK excluding London average salary £22,000 £22,000 £21,000
% change year-on-year
- +4.76%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3222 3519 2437
As % of all permanent IT jobs located in Leeds 96.15% 97.21% 95.94%
Number of salaries quoted 2526 2796 1903
Average salary £40,000 £40,000 £35,000
Average salary % change year-on-year
- +14.28%
90% offered a salary of more than £26,500 £25,000 £24,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 7 July 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 73 (74.49%) Windows
2 58 (59.18%) ITIL
3 57 (58.16%) Active Directory
4 53 (54.08%) Microsoft
5 44 (44.90%) MS Office
6 41 (41.84%) MS Excel
7 34 (34.69%) Windows 7
8 28 (28.57%) SLA
9 22 (22.45%) MS Exchange
10 20 (20.41%) Service Management
11 17 (17.35%) Citrix
12 14 (14.29%) Blackberry
13 13 (13.27%) Microsoft Certification
13 13 (13.27%) Windows XP
14 12 (12.24%) Blackberry Enterprise Server
14 12 (12.24%) MCDST
15 11 (11.22%) Windows Server 2008
16 9 (9.18%) Telecoms
16 9 (9.18%) Apple iOS
17 8 (8.16%) SQL Server 2008
17 8 (8.16%) Degree
17 8 (8.16%) Problem Management
17 8 (8.16%) Retail
17 8 (8.16%) FTP
17 8 (8.16%) Windows Server 2003
17 8 (8.16%) SQL Server
18 7 (7.14%) NHS
18 7 (7.14%) Pharmaceutical
18 7 (7.14%) Time Management
18 7 (7.14%) Incident Management

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 7 July 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (22.45%) MS Exchange
2 12 (12.24%) Blackberry Enterprise Server
3 3 (3.06%) SharePoint
4 2 (2.04%) Exchange Server 2007
Applications
1 44 (44.90%) MS Office
2 41 (41.84%) MS Excel
3 1 (1.02%) MS PowerPoint
Cloud Services
1 4 (4.08%) Office 365
Communications & Networking
1 8 (8.16%) FTP
2 6 (6.12%) DNS
3 5 (5.10%) TCP/IP
4 4 (4.08%) Internet
4 4 (4.08%) DHCP
5 2 (2.04%) Extranet
5 2 (2.04%) Firewall
5 2 (2.04%) WebEx
5 2 (2.04%) VPN
5 2 (2.04%) DMZ
Database & Business Intelligence
1 8 (8.16%) SQL Server
1 8 (8.16%) SQL Server 2008
2 2 (2.04%) SQL Server 2005
General
1 9 (9.18%) Telecoms
2 8 (8.16%) Retail
3 7 (7.14%) Pharmaceutical
4 4 (4.08%) Finance
5 2 (2.04%) Law
5 2 (2.04%) Legal
Libraries, Frameworks & Software Standards
1 2 (2.04%) .NET
2 1 (1.02%) COM
Miscellaneous
1 14 (14.29%) Blackberry
2 7 (7.14%) NHS
3 6 (6.12%) Management Information System
4 4 (4.08%) Computer Science
5 3 (3.06%) Mobile App
Operating Systems
1 73 (74.49%) Windows
2 34 (34.69%) Windows 7
3 13 (13.27%) Windows XP
4 11 (11.22%) Windows Server 2008
5 9 (9.18%) Apple iOS
6 8 (8.16%) Windows Server 2003
7 7 (7.14%) Windows 8
8 4 (4.08%) Windows Server 2012
9 3 (3.06%) Linux
10 2 (2.04%) Windows Vista
10 2 (2.04%) Android
Processes & Methodologies
1 58 (59.18%) ITIL
2 20 (20.41%) Service Management
3 8 (8.16%) Problem Management
4 7 (7.14%) Time Management
4 7 (7.14%) Incident Management
5 6 (6.12%) ITSM
6 4 (4.08%) E-Commerce
7 3 (3.06%) Document Management
8 2 (2.04%) Logistics
8 2 (2.04%) Network Architecture
8 2 (2.04%) Continuous Improvement
8 2 (2.04%) Service Desk Management
8 2 (2.04%) Mentoring
8 2 (2.04%) Patch Management
8 2 (2.04%) Stakeholder Management
9 1 (1.02%) Agile Software Development
9 1 (1.02%) Project Management
9 1 (1.02%) PRINCE2
Programming Languages
1 5 (5.10%) SQL
Qualifications
1 13 (13.27%) Microsoft Certification
2 12 (12.24%) MCDST
3 8 (8.16%) Degree
4 6 (6.12%) ITIL Foundation Certificate
4 6 (6.12%) MOS
5 3 (3.06%) MCP
5 3 (3.06%) ITIL Certification
6 2 (2.04%) Security Cleared
Quality Assurance & Compliance
1 28 (28.57%) SLA
2 2 (2.04%) ISO/IEC 27001
System Software
1 57 (58.16%) Active Directory
2 7 (7.14%) XenApp
3 4 (4.08%) VMware Infrastructure
4 2 (2.04%) Hyper-V
5 1 (1.02%) Citrix Presentation Server
5 1 (1.02%) vSphere
Systems Management
1 6 (6.12%) Norton AntiVirus
2 4 (4.08%) DameWare
3 2 (2.04%) Backup Exec
Vendors
1 53 (54.08%) Microsoft
2 17 (17.35%) Citrix
3 6 (6.12%) CheckPoint
3 6 (6.12%) Symantec
3 6 (6.12%) VMware
4 2 (2.04%) Apple
5 1 (1.02%) Novell
Leeds, West Yorkshire
Head Resourcing
Salary: £14000 - £16000 per annum + benefits
Posted: 13 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £16000 per annum + benefits
Posted: 14 hours ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: From £0 to £24,500 per annum
Posted: Yesterday
Leeds, West Yorkshire
Lorien Resourcing
Posted: 5 days ago
Leeds
Talent Spa
Salary: £16,000pa
Posted: 16 days ago