The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Leeds region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 121 151 122
Rank change year-on-year
+30 -29
Permanent jobs requiring a Service Desk Analyst 52 29 36
As % of all permanent IT jobs located in Leeds 1.47% 0.77% 1.29%
As % of the Job Titles category 1.51% 0.80% 1.34%
Number of salaries quoted 44 29 33
Average salary £22,250 £20,000 £21,000
Average salary % change year-on-year
+11.25% -4.76%
90% offered a salary of more than £18,650 £17,000 £17,000
10% offered a salary of more than £25,050 £24,000 £22,800
UK excluding London average salary £21,750 £21,000 £21,000
% change year-on-year
+3.57% -
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
3436 3624 2688
As % of all permanent IT jobs located in Leeds 97.20% 96.77% 96.38%
Number of salaries quoted 2720 2925 2173
Average salary £40,000 £37,500 £35,000
Average salary % change year-on-year
+6.66% +7.14%
90% offered a salary of more than £27,500 £24,000 £24,000
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 24 April 2015.

Service Desk Analyst Salary Histogram in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 24 April 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 74 (74.75%) Windows
2 68 (68.69%) ITIL
3 65 (65.66%) Active Directory
4 43 (43.43%) Microsoft
5 38 (38.38%) Windows 7
6 35 (35.35%) MS Office
7 32 (32.32%) MS Excel
8 30 (30.30%) Service Management
9 22 (22.22%) SLA
10 17 (17.17%) MS Exchange
11 16 (16.16%) MCDST
11 16 (16.16%) Microsoft Certification
12 15 (15.15%) Citrix
13 13 (13.13%) Blackberry Enterprise Server
14 12 (12.12%) MOS
15 11 (11.11%) Blackberry
15 11 (11.11%) Incident Management
16 10 (10.10%) Windows XP
17 8 (8.08%) FTP
17 8 (8.08%) SQL Server
17 8 (8.08%) Telecoms
17 8 (8.08%) SQL Server 2008
18 7 (7.07%) Windows Server 2008
18 7 (7.07%) Problem Management
19 6 (6.06%) Degree
19 6 (6.06%) ITIL Foundation Certificate
19 6 (6.06%) XenApp
19 6 (6.06%) ITSM
19 6 (6.06%) CheckPoint
19 6 (6.06%) Symantec

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 24 April 2015, IT jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (17.17%) MS Exchange
2 13 (13.13%) Blackberry Enterprise Server
3 2 (2.02%) Exchange Server 2007
4 1 (1.01%) SharePoint
Applications
1 35 (35.35%) MS Office
2 32 (32.32%) MS Excel
Cloud Services
1 2 (2.02%) Office 365
Communications & Networking
1 8 (8.08%) FTP
2 4 (4.04%) DNS
3 3 (3.03%) Internet
4 2 (2.02%) Extranet
4 2 (2.02%) Firewall
4 2 (2.02%) WebEx
4 2 (2.02%) DMZ
4 2 (2.02%) TCP/IP
4 2 (2.02%) DHCP
Database & Business Intelligence
1 8 (8.08%) SQL Server
1 8 (8.08%) SQL Server 2008
2 2 (2.02%) SQL Server 2005
General
1 8 (8.08%) Telecoms
2 2 (2.02%) Law
2 2 (2.02%) Legal
2 2 (2.02%) Retail
2 2 (2.02%) Pharmaceutical
3 1 (1.01%) Finance
Miscellaneous
1 11 (11.11%) Blackberry
2 4 (4.04%) Computer Science
3 3 (3.03%) Mobile App
3 3 (3.03%) Management Information System
4 2 (2.02%) NHS
5 1 (1.01%) Client/Server
Operating Systems
1 74 (74.75%) Windows
2 38 (38.38%) Windows 7
3 10 (10.10%) Windows XP
4 7 (7.07%) Windows Server 2008
5 5 (5.05%) Windows Server 2003
5 5 (5.05%) Windows 8
6 4 (4.04%) Windows Server 2012
6 4 (4.04%) Apple iOS
7 3 (3.03%) Linux
Processes & Methodologies
1 68 (68.69%) ITIL
2 30 (30.30%) Service Management
3 11 (11.11%) Incident Management
4 7 (7.07%) Problem Management
5 6 (6.06%) ITSM
6 5 (5.05%) Time Management
7 4 (4.04%) Continuous Improvement
8 3 (3.03%) QMS
8 3 (3.03%) E-Commerce
9 2 (2.02%) Stakeholder Management
9 2 (2.02%) Document Management
9 2 (2.02%) Logistics
10 1 (1.01%) Coaching
10 1 (1.01%) Agile Software Development
10 1 (1.01%) Project Management
10 1 (1.01%) PRINCE2
Programming Languages
1 1 (1.01%) SQL
Qualifications
1 16 (16.16%) Microsoft Certification
1 16 (16.16%) MCDST
2 12 (12.12%) MOS
3 6 (6.06%) Degree
3 6 (6.06%) ITIL Foundation Certificate
4 3 (3.03%) A+ Certification
5 2 (2.02%) ITIL Certification
5 2 (2.02%) MCP
Quality Assurance & Compliance
1 22 (22.22%) SLA
System Software
1 65 (65.66%) Active Directory
2 6 (6.06%) XenApp
3 4 (4.04%) VMware Infrastructure
4 2 (2.02%) Hyper-V
Systems Management
1 6 (6.06%) Norton AntiVirus
2 2 (2.02%) DameWare
2 2 (2.02%) Backup Exec
Vendors
1 43 (43.43%) Microsoft
2 15 (15.15%) Citrix
3 6 (6.06%) CheckPoint
3 6 (6.06%) Symantec
4 5 (5.05%) VMware
5 3 (3.03%) Dell
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