The statistics below represent IT jobs advertised across the Leeds region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
Rank 123 145 137
Rank change year-on-year
+22 -8
Permanent jobs requiring a Service Desk Analyst 35 34 45
As % of all permanent IT jobs located in Leeds 1.33% 1.04% 1.35%
As % of the Job Titles category 1.36% 1.07% 1.38%
Number of salaries quoted 34 33 43
Median salary £22,000 £22,000 £22,500
Median salary % change year-on-year
- -2.22%
90% offered a salary of more than £19,050 £20,500 £16,500
10% offered a salary of more than £30,000 £25,000 £26,200
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Leeds
Permanent IT job ads with a match in the
Job Titles category
2574 3180 3266
As % of all permanent IT jobs located in Leeds 97.76% 96.92% 98.05%
Number of salaries quoted 2233 2668 2658
Median salary £40,000 £42,500 £40,000
Median salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Leeds

The demand trend of job ads across the Leeds region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Salary Trend in Leeds

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Salary Trend in Leeds

Service Desk Analyst
Salary Histogram in Leeds

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 20 January 2017.

Service Desk Analyst Salary Histogram in Leeds

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Leeds

For the 6 months to 20 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Leeds region featuring Service Desk Analyst in the job title.

1 48 (59.26%) Windows
2 45 (55.56%) Active Directory
3 43 (53.09%) SLA
4 41 (50.62%) ITIL
5 32 (39.51%) MS Exchange
6 30 (37.04%) MS Excel
7 22 (27.16%) MS Office
8 21 (25.93%) Windows Server
8 21 (25.93%) Windows 7
9 18 (22.22%) Time Management
10 17 (20.99%) Microsoft
11 13 (16.05%) Microsoft Certification
11 13 (16.05%) Service Management
12 11 (13.58%) MCSA
12 11 (13.58%) TCP/IP
13 10 (12.35%) Finance
14 9 (11.11%) MCITP
15 8 (9.88%) Configuration Management
15 8 (9.88%) Analytical Skills
16 7 (8.64%) Office 365
16 7 (8.64%) Windows 8
16 7 (8.64%) Remote Desktop
16 7 (8.64%) MCDST
16 7 (8.64%) VMware
17 6 (7.41%) Incident Management
17 6 (7.41%) Trend Analysis
17 6 (7.41%) VMware Infrastructure
18 5 (6.17%) Network Architecture
18 5 (6.17%) Windows 10
18 5 (6.17%) Service Desk Management

Service Desk Analyst Skill Set
Top Related IT Skills in Leeds by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (39.51%) MS Exchange
2 3 (3.70%) Blackberry Enterprise Server
3 1 (1.23%) Exchange Server 2007
3 1 (1.23%) Exchange Server 2010
Applications
1 30 (37.04%) MS Excel
2 22 (27.16%) MS Office
3 1 (1.23%) MS PowerPoint
Cloud Services
1 7 (8.64%) Office 365
2 1 (1.23%) Microsoft Azure
Communications & Networking
1 11 (13.58%) TCP/IP
2 7 (8.64%) Remote Desktop
3 5 (6.17%) VPN
4 4 (4.94%) DHCP
5 3 (3.70%) DNS
5 3 (3.70%) Internet
6 1 (1.23%) Intranet
6 1 (1.23%) SAN
6 1 (1.23%) Wi-Fi
Database & Business Intelligence
1 2 (2.47%) SQL Server
General
1 10 (12.35%) Finance
2 4 (4.94%) Law
2 4 (4.94%) Marketing
3 1 (1.23%) Legal
Miscellaneous
1 8 (9.88%) Analytical Skills
2 2 (2.47%) e-Health
3 1 (1.23%) Fintech
Operating Systems
1 48 (59.26%) Windows
2 21 (25.93%) Windows 7
2 21 (25.93%) Windows Server
3 7 (8.64%) Windows 8
4 5 (6.17%) Windows 10
5 4 (4.94%) Linux
5 4 (4.94%) Windows XP
6 2 (2.47%) Windows Server 2008
6 2 (2.47%) Windows Vista
7 1 (1.23%) Windows Server 2012
Processes & Methodologies
1 41 (50.62%) ITIL
2 18 (22.22%) Time Management
3 13 (16.05%) Service Management
4 8 (9.88%) Configuration Management
5 6 (7.41%) Incident Management
5 6 (7.41%) Trend Analysis
6 5 (6.17%) Network Architecture
6 5 (6.17%) Service Desk Management
7 4 (4.94%) Agile Software Development
7 4 (4.94%) Continuous Improvement
7 4 (4.94%) ITIL V3
7 4 (4.94%) Patch Management
7 4 (4.94%) PRINCE2
7 4 (4.94%) Project Management
8 3 (3.70%) Creative Problem-Solving
8 3 (3.70%) Stakeholder Management
9 2 (2.47%) ITSM
10 1 (1.23%) Case Management
10 1 (1.23%) Change Management
10 1 (1.23%) Service Delivery
Programming Languages
1 3 (3.70%) SQL
1 3 (3.70%) T-SQL
2 2 (2.47%) Java
Qualifications
1 13 (16.05%) Microsoft Certification
2 11 (13.58%) MCSA
3 9 (11.11%) MCITP
4 7 (8.64%) MCDST
5 5 (6.17%) MCP
6 4 (4.94%) MCSE
6 4 (4.94%) Security Cleared
7 2 (2.47%) ITIL Foundation Certificate
8 1 (1.23%) A+ Certification
Quality Assurance & Compliance
1 43 (53.09%) SLA
2 4 (4.94%) ISO/IEC 27001
2 4 (4.94%) QA
System Software
1 45 (55.56%) Active Directory
2 6 (7.41%) VMware Infrastructure
3 3 (3.70%) Hyper-V
Systems Management
1 5 (6.17%) DameWare
2 2 (2.47%) Backup Exec
2 2 (2.47%) OpenView
2 2 (2.47%) OVSD
2 2 (2.47%) ServiceCenter
Vendors
1 17 (20.99%) Microsoft
2 7 (8.64%) VMware
3 5 (6.17%) Citrix
4 2 (2.47%) Bomgar
4 2 (2.47%) HP
4 2 (2.47%) Symantec
5 1 (1.23%) Cisco
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £25000 per annum + On Call
Posted: 3 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 2 days ago