The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 90 75 62
Rank change year-on-year
-15 -13
Contract jobs requiring a Service Desk Analyst 13 12 19
As % of all contract IT jobs located in Leeds 0.84% 1.03% 2.28%
As % of the Job Titles category 0.92% 1.12% 2.39%
Number of daily rates quoted 2 8 1
Average daily rate
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of your Daily Rate
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£123 £125 £113
Average daily rate % change year-on-year
-2.00% +11.11%
UK excluding London average daily rate £125 £123 £111
% change year-on-year
+2.04% +10.11%
Number of hourly rates quoted 7 2 5
Average hourly rate £12.35 £13.75 £10.65
Average hourly rate % change year-on-year
-10.18% +29.10%
90% offered a hourly rate of more than £10.90 £13.55 £8.40
10% offered a hourly rate of more than £14.60 £13.95 £16.10
UK excluding London average hourly rate £13.00 £14.00 £12.50
% change year-on-year
-7.14% +12.00%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1418 1072 795
As % of all contract IT jobs located in Leeds 91.60% 92.18% 95.55%
Number of daily rates quoted 1021 750 418
Average daily rate £350 £325 £308
Average daily rate % change year-on-year
+7.69% +5.69%
90% offered a daily rate of more than £250 £220 £200
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 31 22 28
Average hourly rate £14.00 £14.00 £16.50
Average hourly rate % change year-on-year
- -15.15%
90% offered a hourly rate of more than £9.03 £12.00 £10.59
10% offered a hourly rate of more than £35.00 £29.00 £39.60
UK excluding London average hourly rate £16.25 £16.50 £17.50
% change year-on-year
-1.51% -5.71%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Daily Rate Trend in Leeds

Service Desk Analyst
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Hourly Rate Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 30 June 2015, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 18 (72.00%) Windows
2 14 (56.00%) Microsoft
2 14 (56.00%) Windows 7
3 11 (44.00%) SLA
4 10 (40.00%) Active Directory
5 9 (36.00%) Legal
5 9 (36.00%) MS Office
6 8 (32.00%) ITIL
6 8 (32.00%) Law
7 7 (28.00%) Incident Management
8 3 (12.00%) UNIX
8 3 (12.00%) Windows XP
8 3 (12.00%) Service Management
9 2 (8.00%) NHS
9 2 (8.00%) MS Excel
9 2 (8.00%) Windows Server 2008
9 2 (8.00%) Service Desk Management
10 1 (4.00%) Patch Management
10 1 (4.00%) Red Hat Enterprise Linux
10 1 (4.00%) Network Architecture
10 1 (4.00%) Office 365
10 1 (4.00%) Windows Server 2012
10 1 (4.00%) ISO/IEC 27001
10 1 (4.00%) Security Cleared
10 1 (4.00%) E-Commerce
10 1 (4.00%) SMTP
10 1 (4.00%) DNS
10 1 (4.00%) AIX
10 1 (4.00%) Solaris
10 1 (4.00%) Linux

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 30 June 2015, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) IIS
1 1 (4.00%) Tomcat
Applications
1 9 (36.00%) MS Office
2 2 (8.00%) MS Excel
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 1 (4.00%) SMTP
1 1 (4.00%) DNS
Database & Business Intelligence
1 1 (4.00%) SQL Server
1 1 (4.00%) SQL Server 2005
General
1 9 (36.00%) Legal
2 8 (32.00%) Law
3 1 (4.00%) Back Office
Libraries, Frameworks & Software Standards
1 1 (4.00%) HTML
1 1 (4.00%) .NET
1 1 (4.00%) CSS
Miscellaneous
1 2 (8.00%) NHS
Operating Systems
1 18 (72.00%) Windows
2 14 (56.00%) Windows 7
3 3 (12.00%) UNIX
3 3 (12.00%) Windows XP
4 2 (8.00%) Windows Server 2008
5 1 (4.00%) Red Hat Enterprise Linux
5 1 (4.00%) Windows Server 2003
5 1 (4.00%) AIX
5 1 (4.00%) Solaris
5 1 (4.00%) Linux
5 1 (4.00%) Windows Server 2012
Processes & Methodologies
1 8 (32.00%) ITIL
2 7 (28.00%) Incident Management
3 3 (12.00%) Service Management
4 2 (8.00%) Service Desk Management
5 1 (4.00%) Patch Management
5 1 (4.00%) Network Architecture
5 1 (4.00%) Service Delivery
5 1 (4.00%) E-Commerce
Qualifications
1 1 (4.00%) Microsoft Certification
1 1 (4.00%) ITIL Certification
1 1 (4.00%) MOS
1 1 (4.00%) MCDST
1 1 (4.00%) Security Cleared
Quality Assurance & Compliance
1 11 (44.00%) SLA
2 1 (4.00%) ISO/IEC 27001
System Software
1 10 (40.00%) Active Directory
Vendors
1 14 (56.00%) Microsoft
2 1 (4.00%) HP
2 1 (4.00%) Citrix
2 1 (4.00%) Red Hat