The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 62 54 76
Rank change year-on-year
-8 +22
Contract jobs requiring a Service Desk Analyst 15 23 6
As % of all contract IT jobs located in Leeds 1.54% 2.62% 0.54%
As % of the Job Titles category 1.70% 2.76% 0.57%
Number of daily rates quoted 8 5 1
Average daily rate
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£125 £108 £175
Average daily rate % change year-on-year
+16.27% -38.57%
UK excluding London average daily rate £125 £110 £110
% change year-on-year
+13.63% -
Number of hourly rates quoted 4 1 3
Average hourly rate £10.15 £15.00 £15.00
Average hourly rate % change year-on-year
-32.33% -
UK excluding London average hourly rate £12.50 £12.50 £14.00
% change year-on-year
- -10.71%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
882 834 1048
As % of all contract IT jobs located in Leeds 90.83% 94.99% 95.19%
Number of daily rates quoted 557 464 566
Average daily rate £325 £325 £325
90% offered a daily rate of more than £175 £210 £216
10% offered a daily rate of more than £450 £450 £439
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 33 37 36
Average hourly rate £12.50 £27.50 £14.67
Average hourly rate % change year-on-year
-54.54% +87.45%
90% offered a hourly rate of more than £10.00 £10.00 £11.00
10% offered a hourly rate of more than £50.00 £45.00 £17.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Daily Rate Trend in Leeds

Service Desk Analyst
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Hourly Rate Trend in Leeds

Service Desk Analyst
Hourly Rate Histogram in Leeds

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Leeds region over the 3 months to 1 October 2014.

Service Desk Analyst Hourly Rate Histogram in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 1 October 2014, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 20 (74.07%) Windows
2 18 (66.67%) Active Directory
3 14 (51.85%) Microsoft
4 13 (48.15%) MS Excel
5 11 (40.74%) ITIL
5 11 (40.74%) Windows 7
6 10 (37.04%) Service Management
7 3 (11.11%) Red Hat Enterprise Linux
7 3 (11.11%) UNIX
7 3 (11.11%) MS Office
7 3 (11.11%) Linux
7 3 (11.11%) SLA
7 3 (11.11%) Red Hat
8 2 (7.41%) Windows Server 2003
8 2 (7.41%) Windows XP
8 2 (7.41%) Analytical Skills
8 2 (7.41%) Windows Server 2008
9 1 (3.70%) CentOS
9 1 (3.70%) Service Delivery
9 1 (3.70%) Change Management
9 1 (3.70%) VMware
9 1 (3.70%) Ubuntu
9 1 (3.70%) Incident Management
9 1 (3.70%) Data Entry
9 1 (3.70%) Splunk
9 1 (3.70%) Continuous Improvement
9 1 (3.70%) MS Exchange
9 1 (3.70%) Python
9 1 (3.70%) Crystal Reports
9 1 (3.70%) HP

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 1 October 2014, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) MS Exchange
Applications
1 13 (48.15%) MS Excel
2 3 (11.11%) MS Office
Database & Business Intelligence
1 1 (3.70%) Crystal Reports
Miscellaneous
1 2 (7.41%) Analytical Skills
Operating Systems
1 20 (74.07%) Windows
2 11 (40.74%) Windows 7
3 3 (11.11%) Red Hat Enterprise Linux
3 3 (11.11%) UNIX
3 3 (11.11%) Linux
4 2 (7.41%) Windows Server 2003
4 2 (7.41%) Windows XP
4 2 (7.41%) Windows Server 2008
5 1 (3.70%) CentOS
5 1 (3.70%) Ubuntu
Processes & Methodologies
1 11 (40.74%) ITIL
2 10 (37.04%) Service Management
3 1 (3.70%) Service Delivery
3 1 (3.70%) Change Management
3 1 (3.70%) Incident Management
3 1 (3.70%) Data Entry
3 1 (3.70%) Continuous Improvement
Programming Languages
1 1 (3.70%) Python
Qualifications
1 1 (3.70%) Microsoft Certification
Quality Assurance & Compliance
1 3 (11.11%) SLA
System Software
1 18 (66.67%) Active Directory
Vendors
1 14 (51.85%) Microsoft
2 3 (11.11%) Red Hat
3 1 (3.70%) VMware
3 1 (3.70%) Splunk
3 1 (3.70%) HP
3 1 (3.70%) Citrix