The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 82 69 46
Rank change year-on-year
-13 -23
Contract jobs requiring a Service Desk Analyst 13 11 20
As % of all contract IT jobs located in Leeds 1.01% 0.95% 2.55%
As % of the Job Titles category 1.11% 1.01% 2.67%
Number of daily rates quoted 4 5 2
Average daily rate
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£125 £110 £115
Average daily rate % change year-on-year
+13.63% -4.34%
UK excluding London average daily rate £124 £106 £100
% change year-on-year
+16.94% +6.25%
Number of hourly rates quoted 0 0 8
Average hourly rate - - £11.50
UK excluding London average hourly rate £12.50 £13.50 £12.00
% change year-on-year
-7.40% +12.50%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1166 1084 750
As % of all contract IT jobs located in Leeds 90.18% 93.69% 95.54%
Number of daily rates quoted 762 701 386
Average daily rate £365 £350 £313
Average daily rate % change year-on-year
+4.28% +12.00%
90% offered a daily rate of more than £230 £213 £175
10% offered a daily rate of more than £475 £450 £425
UK excluding London average daily rate £375 £350 £346
% change year-on-year
+7.14% +1.30%
Number of hourly rates quoted 31 32 33
Average hourly rate £12.42 £16.50 £11.50
Average hourly rate % change year-on-year
-24.72% +43.47%
90% offered a hourly rate of more than £9.00 £11.00 £10.50
10% offered a hourly rate of more than £117.50 £101.90 £44.00
UK excluding London average hourly rate £16.50 £17.00 £17.50
% change year-on-year
-2.94% -2.85%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Daily Rate Trend in Leeds

Service Desk Analyst
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Hourly Rate Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 17 April 2015, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 17 (77.27%) Windows
2 15 (68.18%) Windows 7
3 14 (63.64%) Microsoft
4 10 (45.45%) MS Office
5 9 (40.91%) SLA
6 8 (36.36%) Active Directory
7 7 (31.82%) Law
7 7 (31.82%) Legal
7 7 (31.82%) ITIL
8 6 (27.27%) Service Management
9 5 (22.73%) MS Excel
10 3 (13.64%) UNIX
10 3 (13.64%) Incident Management
11 2 (9.09%) Windows XP
12 1 (4.55%) HP
12 1 (4.55%) Microsoft Certification
12 1 (4.55%) ITIL Certification
12 1 (4.55%) Red Hat
12 1 (4.55%) Windows Server 2003
12 1 (4.55%) Billing
12 1 (4.55%) MOS
12 1 (4.55%) XMPP
12 1 (4.55%) MCDST
12 1 (4.55%) MS Exchange
12 1 (4.55%) ISDN
12 1 (4.55%) LAN
12 1 (4.55%) WAN
12 1 (4.55%) E-Commerce
12 1 (4.55%) Cisco
12 1 (4.55%) .NET

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 17 April 2015, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) Tomcat
1 1 (4.55%) MS Exchange
Applications
1 10 (45.45%) MS Office
2 5 (22.73%) MS Excel
Communications & Networking
1 1 (4.55%) ISDN
1 1 (4.55%) LAN
1 1 (4.55%) WAN
Database & Business Intelligence
1 1 (4.55%) Crystal Reports
General
1 7 (31.82%) Law
1 7 (31.82%) Legal
2 1 (4.55%) Billing
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) XMPP
Miscellaneous
1 1 (4.55%) Video Conferencing
1 1 (4.55%) Analytical Skills
Operating Systems
1 17 (77.27%) Windows
2 15 (68.18%) Windows 7
3 3 (13.64%) UNIX
4 2 (9.09%) Windows XP
5 1 (4.55%) Windows Server 2003
5 1 (4.55%) Windows Server 2008
5 1 (4.55%) Red Hat Enterprise Linux
5 1 (4.55%) AIX
5 1 (4.55%) Solaris
5 1 (4.55%) Linux
Processes & Methodologies
1 7 (31.82%) ITIL
2 6 (27.27%) Service Management
3 3 (13.64%) Incident Management
4 1 (4.55%) Change Management
4 1 (4.55%) E-Commerce
Qualifications
1 1 (4.55%) Microsoft Certification
1 1 (4.55%) ITIL Certification
1 1 (4.55%) MOS
1 1 (4.55%) MCDST
1 1 (4.55%) Degree
Quality Assurance & Compliance
1 9 (40.91%) SLA
2 1 (4.55%) QA
System Software
1 8 (36.36%) Active Directory
Vendors
1 14 (63.64%) Microsoft
2 1 (4.55%) HP
2 1 (4.55%) Red Hat
2 1 (4.55%) Polycom
2 1 (4.55%) Tandberg
2 1 (4.55%) Cisco