The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Leeds region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 83 81 51
Rank change year-on-year
-2 -30
Contract jobs requiring a Service Desk Analyst 16 5 20
As % of all contract IT jobs located in Leeds 1.18% 0.41% 2.66%
As % of the Job Titles category 1.30% 0.44% 2.77%
Number of daily rates quoted 4 3 2
Average daily rate
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of your Daily Rate
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£125 £125 £115
Average daily rate % change year-on-year
- +8.69%
UK excluding London average daily rate £120 £120 £110
% change year-on-year
+0.20% +9.09%
Number of hourly rates quoted 3 0 5
Average hourly rate £14.00 - £10.65
UK excluding London average hourly rate £12.50 £14.00 £12.50
% change year-on-year
-10.71% +12.00%
Service Desk Analyst
West Yorkshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Leeds region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Leeds
Contract IT job ads with a match in the
Job Titles category
1232 1132 723
As % of all contract IT jobs located in Leeds 90.79% 93.02% 96.14%
Number of daily rates quoted 860 779 385
Average daily rate £360 £340 £300
Average daily rate % change year-on-year
+5.88% +13.33%
90% offered a daily rate of more than £230 £215 £210
10% offered a daily rate of more than £500 £450 £425
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 26 29 25
Average hourly rate £14.00 £16.10 £12.50
Average hourly rate % change year-on-year
-13.04% +28.80%
90% offered a hourly rate of more than £9.00 £12.00 £10.50
10% offered a hourly rate of more than £35.00 £101.90 £36.25
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Service Desk Analyst
Jobs Demand Trend in Leeds

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Leeds region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Leeds

Service Desk Analyst
Daily Rate Trend in Leeds

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Daily Rate Trend in Leeds

Service Desk Analyst
Hourly Rate Trend in Leeds

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Leeds region.

Service Desk Analyst Hourly Rate Trend in Leeds

Service Desk Analyst
Top 30 Related IT Skills in Leeds

For the 6 months to 22 May 2015, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 19 (76.00%) Windows
2 17 (68.00%) Microsoft
3 16 (64.00%) Windows 7
4 11 (44.00%) SLA
5 10 (40.00%) MS Office
6 9 (36.00%) Active Directory
6 9 (36.00%) Legal
7 8 (32.00%) Law
7 8 (32.00%) ITIL
8 6 (24.00%) Service Management
9 5 (20.00%) Incident Management
9 5 (20.00%) MS Excel
10 3 (12.00%) UNIX
11 2 (8.00%) Service Desk Management
11 2 (8.00%) Windows Server 2008
12 1 (4.00%) Red Hat Enterprise Linux
12 1 (4.00%) Cisco
12 1 (4.00%) Network Architecture
12 1 (4.00%) Office 365
12 1 (4.00%) Windows Server 2012
12 1 (4.00%) ISO/IEC 27001
12 1 (4.00%) QA
12 1 (4.00%) Polycom
12 1 (4.00%) Tandberg
12 1 (4.00%) Video Conferencing
12 1 (4.00%) Security Cleared
12 1 (4.00%) Service Delivery
12 1 (4.00%) Back Office
12 1 (4.00%) Billing
12 1 (4.00%) MOS

Service Desk Analyst
Top Related IT Skills in Leeds by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Leeds region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.00%) Tomcat
1 1 (4.00%) IIS
Applications
1 10 (40.00%) MS Office
2 5 (20.00%) MS Excel
Cloud Services
1 1 (4.00%) Office 365
Communications & Networking
1 1 (4.00%) ISDN
1 1 (4.00%) LAN
1 1 (4.00%) WAN
1 1 (4.00%) SMTP
1 1 (4.00%) DNS
Database & Business Intelligence
1 1 (4.00%) SQL Server 2005
1 1 (4.00%) SQL Server
General
1 9 (36.00%) Legal
2 8 (32.00%) Law
3 1 (4.00%) Back Office
3 1 (4.00%) Billing
Libraries, Frameworks & Software Standards
1 1 (4.00%) XMPP
1 1 (4.00%) CSS
1 1 (4.00%) HTML
1 1 (4.00%) .NET
Miscellaneous
1 1 (4.00%) Video Conferencing
1 1 (4.00%) NHS
Operating Systems
1 19 (76.00%) Windows
2 16 (64.00%) Windows 7
3 3 (12.00%) UNIX
4 2 (8.00%) Windows Server 2008
5 1 (4.00%) Red Hat Enterprise Linux
5 1 (4.00%) Windows Server 2012
5 1 (4.00%) AIX
5 1 (4.00%) Solaris
5 1 (4.00%) Linux
5 1 (4.00%) Windows Server 2003
5 1 (4.00%) Windows XP
Processes & Methodologies
1 8 (32.00%) ITIL
2 6 (24.00%) Service Management
3 5 (20.00%) Incident Management
4 2 (8.00%) Service Desk Management
5 1 (4.00%) Network Architecture
5 1 (4.00%) Service Delivery
5 1 (4.00%) E-Commerce
Qualifications
1 1 (4.00%) Security Cleared
1 1 (4.00%) MOS
1 1 (4.00%) MCDST
1 1 (4.00%) Microsoft Certification
Quality Assurance & Compliance
1 11 (44.00%) SLA
2 1 (4.00%) ISO/IEC 27001
2 1 (4.00%) QA
System Software
1 9 (36.00%) Active Directory
Vendors
1 17 (68.00%) Microsoft
2 1 (4.00%) Cisco
2 1 (4.00%) Polycom
2 1 (4.00%) Tandberg
2 1 (4.00%) HP
2 1 (4.00%) Citrix
2 1 (4.00%) Red Hat
Leeds, West Yorkshire
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