The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 485 428 552
Rank change year-on-year
-57 +124
Permanent jobs requiring a 2nd Line Support Engineer 148 218 113
As % of all permanent IT jobs located in London 0.36% 0.53% 0.27%
As % of the Job Titles category 0.38% 0.55% 0.28%
Number of salaries quoted 138 192 102
Average salary £28,000 £28,000 £28,000
90% offered a salary of more than £23,000 £23,550 £22,500
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £26,000 £25,000 £24,000
% change year-on-year
+4.00% +4.16%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39382 39313 40777
As % of all permanent IT jobs located in London 95.65% 95.73% 95.65%
Number of salaries quoted 33975 33320 33316
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £31,500 £32,500
10% offered a salary of more than £80,000 £77,500 £76,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 14 February 2016.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +40 19 £32,500 +18.18% 4
Croydon +5 7 £27,000 +25.58% 1
Docklands, London +12 4 - -
Coulsdon - 4 £22,500 -
Chiswick -7 3 £26,000 -
Wimbledon -1 1 £33,000 +37.50%
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 14 February 2016, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 281 (87.54%) Windows
2 227 (70.72%) Active Directory
3 169 (52.65%) Microsoft
4 155 (48.29%) Windows Server
5 147 (45.79%) MS Office
6 144 (44.86%) MS Exchange
7 137 (42.68%) Windows 7
8 124 (38.63%) Windows Server 2008
9 118 (36.76%) VMware
10 106 (33.02%) Windows Server 2012
11 85 (26.48%) VMware Infrastructure
12 84 (26.17%) Windows 8
13 76 (23.68%) Hyper-V
14 75 (23.36%) MS Excel
15 71 (22.12%) Office 365
16 69 (21.50%) Microsoft Certification
17 67 (20.87%) Exchange Server 2013
18 64 (19.94%) Firewall
19 58 (18.07%) DNS
20 57 (17.76%) LAN
21 55 (17.13%) MCSE
21 55 (17.13%) Citrix
22 54 (16.82%) WAN
23 53 (16.51%) Cisco
24 52 (16.20%) DHCP
25 49 (15.26%) ITIL
26 48 (14.95%) Windows XP
27 47 (14.64%) TCP/IP
28 46 (14.33%) Exchange Server 2010
29 41 (12.77%) VPN

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 14 February 2016, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 144 (44.86%) MS Exchange
2 67 (20.87%) Exchange Server 2013
3 46 (14.33%) Exchange Server 2010
4 27 (8.41%) Exchange Server 2007
5 21 (6.54%) Skype for Business
6 10 (3.12%) IIS
6 10 (3.12%) SharePoint
7 6 (1.87%) Blackberry Enterprise Server
7 6 (1.87%) Exchange Server 2003
8 2 (0.62%) IBM Notes
Applications
1 147 (45.79%) MS Office
2 75 (23.36%) MS Excel
3 11 (3.43%) MS Visio
4 7 (2.18%) MS PowerPoint
Business Applications
1 3 (0.93%) Dynamics CRM
Cloud Services
1 71 (22.12%) Office 365
2 19 (5.92%) IaaS
3 6 (1.87%) Cloud Computing
4 2 (0.62%) Microsoft Azure
5 1 (0.31%) Amazon AWS
5 1 (0.31%) Dropbox
Communications & Networking
1 64 (19.94%) Firewall
2 58 (18.07%) DNS
3 57 (17.76%) LAN
4 54 (16.82%) WAN
5 52 (16.20%) DHCP
6 47 (14.64%) TCP/IP
7 41 (12.77%) VPN
8 25 (7.79%) VoIP
9 11 (3.43%) VLAN
9 11 (3.43%) Wireless
10 9 (2.80%) Remote Desktop
10 9 (2.80%) SAN
11 7 (2.18%) Unified Communications
12 6 (1.87%) IP Telephony
12 6 (1.87%) MPLS
13 5 (1.56%) LDAP
13 5 (1.56%) PBX
14 4 (1.25%) BGP
14 4 (1.25%) Broadband
14 4 (1.25%) ISDN
Database & Business Intelligence
1 12 (3.74%) SQL Server
2 2 (0.62%) SQL Server 2005
3 1 (0.31%) MySQL
3 1 (0.31%) SQL Server 2000
3 1 (0.31%) SQL Server 2008
3 1 (0.31%) SQL Server 2012
Development Applications
1 1 (0.31%) Octopus Deploy
1 1 (0.31%) TeamCity
General
1 32 (9.97%) Telecoms
2 23 (7.17%) Finance
3 6 (1.87%) Advertising
3 6 (1.87%) Law
4 4 (1.25%) Banking
4 4 (1.25%) Legal
5 2 (0.62%) Financial Institution
5 2 (0.62%) Marketing
5 2 (0.62%) Publishing
6 1 (0.31%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (0.62%) HTML
2 1 (0.31%) .NET
2 1 (0.31%) .NET Framework
2 1 (0.31%) Middleware
2 1 (0.31%) Software Packaging
2 1 (0.31%) XML
Miscellaneous
1 30 (9.35%) Blackberry
2 28 (8.72%) Data Centre
3 24 (7.48%) Driving Licence
4 18 (5.61%) iPhone
5 14 (4.36%) Video Conferencing
6 7 (2.18%) Analytical Skills
7 4 (1.25%) iPad
8 3 (0.93%) Fat Client
8 3 (0.93%) Mathematics
8 3 (0.93%) Replication
8 3 (0.93%) Thin Client
9 2 (0.62%) Computer Science
9 2 (0.62%) Handset
9 2 (0.62%) Management Information System
9 2 (0.62%) Smartphone
9 2 (0.62%) Tandem
9 2 (0.62%) VCE vBlock
10 1 (0.31%) Apple TV
10 1 (0.31%) Fintech
10 1 (0.31%) PDA
Operating Systems
1 281 (87.54%) Windows
2 155 (48.29%) Windows Server
3 137 (42.68%) Windows 7
4 124 (38.63%) Windows Server 2008
5 106 (33.02%) Windows Server 2012
6 84 (26.17%) Windows 8
7 48 (14.95%) Windows XP
8 30 (9.35%) Mac OS X
9 24 (7.48%) Android
10 23 (7.17%) Linux
11 19 (5.92%) Windows Server 2003
12 12 (3.74%) Windows 10
13 9 (2.80%) Apple iOS
13 9 (2.80%) Windows Vista
14 6 (1.87%) Mac OS
14 6 (1.87%) Unix
15 1 (0.31%) CentOS
15 1 (0.31%) Debian
15 1 (0.31%) Red Hat Enterprise Linux
15 1 (0.31%) Windows 2000 Server
Processes & Methodologies
1 49 (15.26%) ITIL
2 18 (5.61%) Time Management
3 14 (4.36%) Root Cause Analysis
4 13 (4.05%) Patch Management
5 11 (3.43%) Change Management
5 11 (3.43%) Problem Management
6 8 (2.49%) CRM
7 7 (2.18%) Kalman Filter
7 7 (2.18%) Project Management
8 6 (1.87%) Migration
9 5 (1.56%) Email Filtering
9 5 (1.56%) Service Delivery
10 4 (1.25%) Disaster Recovery
10 4 (1.25%) Incident Management
10 4 (1.25%) Information Security
10 4 (1.25%) Usability Testing
11 3 (0.93%) ITIL V3
11 3 (0.93%) Mentoring
12 2 (0.62%) Coaching
12 2 (0.62%) Software Distribution
Programming Languages
1 24 (7.48%) SQL
2 10 (3.12%) C
3 7 (2.18%) PowerShell
4 2 (0.62%) VBA
5 1 (0.31%) C#
5 1 (0.31%) PHP
5 1 (0.31%) T-SQL
Qualifications
1 69 (21.50%) Microsoft Certification
2 55 (17.13%) MCSE
3 38 (11.84%) MCSA
4 25 (7.79%) CCNA
4 25 (7.79%) Cisco Certification
4 25 (7.79%) MCITP
5 19 (5.92%) MCP
6 15 (4.67%) DBS Check
7 9 (2.80%) Degree
7 9 (2.80%) ITIL Certification
7 9 (2.80%) JNCIS
8 8 (2.49%) MCTS
9 5 (1.56%) CCA
9 5 (1.56%) Citrix Certification
9 5 (1.56%) SC Cleared
9 5 (1.56%) Security Cleared
10 4 (1.25%) VMware Certified Professional (VCP)
11 3 (0.93%) CCEA
11 3 (0.93%) CCNP
12 1 (0.31%) HND
Quality Assurance & Compliance
1 32 (9.97%) SLA
2 4 (1.25%) QA
System Software
1 227 (70.72%) Active Directory
2 85 (26.48%) VMware Infrastructure
3 76 (23.68%) Hyper-V
4 28 (8.72%) Terminal Services
5 9 (2.80%) VMware ESXi
6 8 (2.49%) XenApp
7 5 (1.56%) Squid
7 5 (1.56%) XenDesktop
8 3 (0.93%) Terminal Server
8 3 (0.93%) vSphere
9 2 (0.62%) VMware Workstation
9 2 (0.62%) XenServer
10 1 (0.31%) Firmware
10 1 (0.31%) VMware ESX
Systems Management
1 6 (1.87%) Backup Exec
1 6 (1.87%) Norton AntiVirus
2 3 (0.93%) SCCM
3 2 (0.62%) AirWatch
3 2 (0.62%) DameWare
4 1 (0.31%) WSUS
Vendors
1 169 (52.65%) Microsoft
2 118 (36.76%) VMware
3 55 (17.13%) Citrix
4 53 (16.51%) Cisco
5 32 (9.97%) Apple
6 17 (5.30%) Symantec
7 13 (4.05%) HP
8 12 (3.74%) Avaya
9 11 (3.43%) Juniper
9 11 (3.43%) Meraki
10 9 (2.80%) SonicWALL
11 8 (2.49%) Dell
12 5 (1.56%) Oracle
12 5 (1.56%) Veeam
13 4 (1.25%) Bloomberg
13 4 (1.25%) Kaspersky
13 4 (1.25%) Mitel
13 4 (1.25%) Polycom
13 4 (1.25%) Tandberg
14 3 (0.93%) Draytek
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: Yesterday
City, London
Polar Recruitment
Salary: £16000 - £18000 per annum + benefits
Posted: 4 days ago
Twickenham, Middlesex
Ashdown IT
Salary: £25000 - £29000 per annum
Posted: 5 days ago
London
Coal IT Services
Salary: From £25,000 to £35,000 per annum + Package
Posted: 5 days ago
Brentford, Middlesex
Searchability
Salary: £31000 per annum
Posted: 6 days ago
City, London
Polar Recruitment
Salary: £25000 - £28500 per annum + pension
Posted: 6 days ago
London
Polar Recruitment
Salary: £21000 - £23000 per annum + pension
Posted: 6 days ago
East London
RM plc
Salary: £25000 - £29000 per annum + £800 bonus
Posted: 17 days ago
Croydon
Recruitment Genius Ltd
Salary: £22000 - £27000 per annum
Posted: 24 days ago
City, London
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 25 days ago