The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 544 525 590
Rank change year-on-year
-19 +65
Permanent jobs requiring a 2nd Line Support Engineer 90 81 60
As % of all permanent IT jobs located in London 0.20% 0.18% 0.12%
As % of the Job Titles category 0.21% 0.19% 0.13%
Number of salaries quoted 69 61 39
Average salary £27,000 £26,750 £27,000
Average salary % change year-on-year
+0.93% -0.92%
90% offered a salary of more than £22,500 £22,500 £23,800
10% offered a salary of more than £35,000 £32,500 £35,000
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
43006 41638 46964
As % of all permanent IT jobs located in London 93.37% 93.52% 94.55%
Number of salaries quoted 35883 35024 40689
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 19 September 2014.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 14 £28,500 -5.00% 7
Docklands, London +8 12 £29,500 -
Surbiton - 3 £27,000 -
Croydon -6 1 £30,000 +27.65% 1
Wimbledon - 1 £26,500 -
Chiswick - 1 £25,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 19 September 2014, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 172 (89.12%) Windows
2 149 (77.20%) Active Directory
3 114 (59.07%) MS Office
4 113 (58.55%) Microsoft
5 99 (51.30%) MS Exchange
6 80 (41.45%) Windows Server 2008
7 71 (36.79%) MS Excel
8 63 (32.64%) Blackberry
9 60 (31.09%) Windows 7
10 58 (30.05%) Firewall
11 53 (27.46%) Windows XP
11 53 (27.46%) Exchange Server 2010
11 53 (27.46%) Windows 8
12 51 (26.42%) Windows Server 2003
13 50 (25.91%) VMware
14 48 (24.87%) Microsoft Certification
15 47 (24.35%) Finance
16 44 (22.80%) DNS
16 44 (22.80%) Exchange Server 2007
17 42 (21.76%) VMware Infrastructure
17 42 (21.76%) ITIL
18 41 (21.24%) DHCP
19 38 (19.69%) MCP
20 35 (18.13%) Exchange Server 2013
21 33 (17.10%) Windows Server 2012
21 33 (17.10%) TCP/IP
21 33 (17.10%) Symantec
22 32 (16.58%) LAN
23 31 (16.06%) Terminal Services
24 30 (15.54%) Citrix

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 99 (51.30%) MS Exchange
2 53 (27.46%) Exchange Server 2010
3 44 (22.80%) Exchange Server 2007
4 35 (18.13%) Exchange Server 2013
5 26 (13.47%) Exchange Server 2003
6 23 (11.92%) Blackberry Enterprise Server
7 16 (8.29%) SharePoint
8 13 (6.74%) IIS
9 9 (4.66%) Exchange Server 2000
10 3 (1.55%) IBM Notes
11 1 (0.52%) Lync
Applications
1 114 (59.07%) MS Office
2 71 (36.79%) MS Excel
3 9 (4.66%) MS PowerPoint
Business Applications
1 1 (0.52%) Remedy ITSM
Cloud Services
1 9 (4.66%) Office 365
2 1 (0.52%) Cloud Computing
2 1 (0.52%) Microsoft Azure
2 1 (0.52%) SaaS
2 1 (0.52%) PaaS
2 1 (0.52%) Google Apps
Communications & Networking
1 58 (30.05%) Firewall
2 44 (22.80%) DNS
3 41 (21.24%) DHCP
4 33 (17.10%) TCP/IP
5 32 (16.58%) LAN
6 22 (11.40%) VPN
7 19 (9.84%) Internet
8 17 (8.81%) WAN
9 15 (7.77%) Wireless
10 12 (6.22%) VoIP
11 8 (4.15%) SAN
12 6 (3.11%) ADSL
13 3 (1.55%) NetScreen
14 2 (1.04%) iSCSI
14 2 (1.04%) Unified Communications
14 2 (1.04%) Structured Cabling
14 2 (1.04%) WLAN
15 1 (0.52%) FTP
15 1 (0.52%) ISDN
15 1 (0.52%) PBX
Database & Business Intelligence
1 16 (8.29%) SQL Server
2 8 (4.15%) Crystal Reports
3 2 (1.04%) SQL Server 2008
4 1 (0.52%) MySQL
4 1 (0.52%) Oracle Reports
4 1 (0.52%) SQL Server 2005
General
1 47 (24.35%) Finance
2 10 (5.18%) Banking
3 7 (3.63%) Legal
4 5 (2.59%) Telecoms
5 4 (2.07%) Retail
6 3 (1.55%) Publishing
6 3 (1.55%) Law
7 2 (1.04%) Marketing
8 1 (0.52%) Front Office
8 1 (0.52%) Back Office
8 1 (0.52%) Games
8 1 (0.52%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (1.04%) .NET
2 1 (0.52%) CSS
2 1 (0.52%) SOAP
2 1 (0.52%) Web Services
2 1 (0.52%) XML
2 1 (0.52%) DOM
2 1 (0.52%) XHTML
2 1 (0.52%) XML Schema
2 1 (0.52%) Ajax
2 1 (0.52%) JSON
2 1 (0.52%) DHTML
2 1 (0.52%) HTML
Miscellaneous
1 63 (32.64%) Blackberry
2 26 (13.47%) iPhone
3 9 (4.66%) iPad
4 8 (4.15%) EqualLogic
4 8 (4.15%) Replication
5 7 (3.63%) Video Conferencing
6 6 (3.11%) Analytical Skills
7 5 (2.59%) Hedge funds
7 5 (2.59%) Firmware
8 3 (1.55%) Computer Science
9 2 (1.04%) PDA
9 2 (1.04%) EPoS
10 1 (0.52%) Management Information System
10 1 (0.52%) E-Learning
10 1 (0.52%) Web 2.0
10 1 (0.52%) Xbox
10 1 (0.52%) Open Source
Operating Systems
1 172 (89.12%) Windows
2 80 (41.45%) Windows Server 2008
3 60 (31.09%) Windows 7
4 53 (27.46%) Windows 8
4 53 (27.46%) Windows XP
5 51 (26.42%) Windows Server 2003
6 33 (17.10%) Windows Server 2012
7 24 (12.44%) Windows Vista
7 24 (12.44%) Mac OS X
8 23 (11.92%) Linux
9 22 (11.40%) Android
10 16 (8.29%) Mac OS
11 9 (4.66%) Windows 2000
12 2 (1.04%) UNIX
13 1 (0.52%) Mac OS X Server
13 1 (0.52%) CentOS
13 1 (0.52%) Red Hat Enterprise Linux
Processes & Methodologies
1 42 (21.76%) ITIL
2 14 (7.25%) Service Management
3 11 (5.70%) ITIL V2
4 10 (5.18%) Kalman Filter
5 8 (4.15%) Migration
6 7 (3.63%) Service Delivery
6 7 (3.63%) Software Testing
6 7 (3.63%) ISMS
6 7 (3.63%) Mobile Device Management
7 6 (3.11%) Asset Management
8 5 (2.59%) ITSM
8 5 (2.59%) Incident Management
9 4 (2.07%) Change Control
9 4 (2.07%) ITIL V3
10 3 (1.55%) Time Management
10 3 (1.55%) Root Cause Analysis
10 3 (1.55%) Network Monitoring
10 3 (1.55%) Mentoring
10 3 (1.55%) Network Architecture
10 3 (1.55%) Change Management
Programming Languages
1 26 (13.47%) SQL
2 25 (12.95%) C
3 7 (3.63%) T-SQL
4 5 (2.59%) VBA
5 2 (1.04%) PowerShell
5 2 (1.04%) VBScript
6 1 (0.52%) VB
6 1 (0.52%) VB.NET
6 1 (0.52%) C#
6 1 (0.52%) JavaScript
6 1 (0.52%) PHP
6 1 (0.52%) PHP5
6 1 (0.52%) PHP4
Qualifications
1 48 (24.87%) Microsoft Certification
2 38 (19.69%) MCP
3 16 (8.29%) MCSE
4 15 (7.77%) MCITP
5 13 (6.74%) MCSA
5 13 (6.74%) CCNA
5 13 (6.74%) Cisco Certification
6 10 (5.18%) Degree
7 5 (2.59%) Security Cleared
7 5 (2.59%) A+ Certification
7 5 (2.59%) Network+ Certification
8 4 (2.07%) ITIL Certification
8 4 (2.07%) MCTS
8 4 (2.07%) SC Cleared
9 3 (1.55%) DV Cleared
10 1 (0.52%) CCENT
10 1 (0.52%) MCDST
Quality Assurance & Compliance
1 27 (13.99%) SLA
2 7 (3.63%) ISO/IEC 27001
3 1 (0.52%) QA
System Software
1 149 (77.20%) Active Directory
2 42 (21.76%) VMware Infrastructure
3 31 (16.06%) Terminal Services
4 17 (8.81%) Hyper-V
5 8 (4.15%) vSphere
6 6 (3.11%) VMware ESXi
7 4 (2.07%) XenServer
8 3 (1.55%) XenApp
9 1 (0.52%) XenDesktop
9 1 (0.52%) VMware ESX
9 1 (0.52%) VMware Server
Systems Management
1 12 (6.22%) Backup Exec
2 11 (5.70%) WSUS
3 8 (4.15%) SCCM
4 5 (2.59%) NetBackup
5 1 (0.52%) OpenView
5 1 (0.52%) Systems Management Server (SMS)
5 1 (0.52%) Norton AntiVirus
5 1 (0.52%) Symantec Enterprise Vault
Vendors
1 113 (58.55%) Microsoft
2 50 (25.91%) VMware
3 33 (17.10%) Symantec
4 30 (15.54%) Citrix
5 28 (14.51%) Cisco
6 19 (9.84%) Juniper
7 18 (9.33%) HP
8 15 (7.77%) Apple
9 13 (6.74%) Dell
10 10 (5.18%) Bloomberg
11 9 (4.66%) Veritas
12 7 (3.63%) Veeam
13 6 (3.11%) Autodesk
13 6 (3.11%) Fidessa
14 5 (2.59%) SunGard
14 5 (2.59%) NetApp
14 5 (2.59%) SolarWinds
15 4 (2.07%) ServiceNow
15 4 (2.07%) Google
16 3 (1.55%) Fujitsu
City of London
Argyll Scott
Salary: £25000 - £30000 per annum + benefits
Posted: 2 days ago
South West London
Edison Hill Ltd
Salary: From £20,000 to £25,000 per annum plus benefits and training
Posted: 2 days ago
London
Coal IT Services
Salary: From £22,000 to £26,000 per annum + benefits
Posted: 2 days ago
London
Lorien Resourcing
Salary: benefits package
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £22000 - £27000 per annum + Benefits
Posted: 3 days ago
City, London
Gold Group
Salary: £20000 - £30000 per annum + benefits
Posted: 5 days ago
East London
Connect Support Services Ltd
Salary: Negotiable
Posted: 6 days ago
City, London
Yoh Company
Salary: £25000 - £30000 per annum
Posted: 6 days ago
West London
Kelway Ltd
Salary: Up to £25,000 per annum
Posted: 6 days ago
North West London
Allied Worldwide
Salary: From £22,000 to £26,000 per annum
Posted: 9 days ago
City of London
Interquest - Fulcrum Telecom
Salary: £30000 - £35000 per annum + Shift allowance, bonus
Posted: 11 days ago
South East London
Redblade Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 16 days ago
Croydon
Recruitment Genius
Salary: £21000 - £25000 per annum
Posted: 18 days ago
Harrow, Middlesex
Allied Worldwide
Posted: 24 days ago
London
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 26 days ago