The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 518 528 579
Rank change year-on-year
+10 +51
Permanent jobs requiring a 2nd Line Support Engineer 113 93 48
As % of all permanent IT jobs located in London 0.26% 0.21% 0.10%
As % of the Job Titles category 0.28% 0.22% 0.11%
Number of salaries quoted 104 87 36
Average salary £27,500 £27,500 £28,000
Average salary % change year-on-year
- -1.78%
90% offered a salary of more than £23,500 £22,500 £23,000
10% offered a salary of more than £33,000 £32,700 £38,750
UK excluding London average salary £26,000 £25,500 £27,500
% change year-on-year
+1.96% -7.27%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41068 41891 44489
As % of all permanent IT jobs located in London 93.90% 93.97% 94.41%
Number of salaries quoted 35022 34487 38469
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 24 December 2014.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +25 32 £27,000 -6.89% 4
Hillingdon - 7 £27,500 -
Wimbledon - 5 £37,500 -
Docklands, London - 5 - -
Croydon -1 2 £22,500 -
Southwark -6 2 - -
Uxbridge - 2 £24,250 -
Sidcup - 1 £30,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 24 December 2014, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 174 (87.44%) Windows
2 133 (66.83%) Active Directory
3 132 (66.33%) Microsoft
4 92 (46.23%) MS Office
5 91 (45.73%) Windows Server 2008
6 90 (45.23%) MS Exchange
7 84 (42.21%) MS Excel
8 75 (37.69%) Firewall
9 69 (34.67%) Windows 8
10 65 (32.66%) TCP/IP
11 64 (32.16%) Windows Server 2003
12 58 (29.15%) Windows 7
13 56 (28.14%) Windows XP
13 56 (28.14%) Blackberry
14 53 (26.63%) DNS
14 53 (26.63%) Windows Server 2012
15 52 (26.13%) VPN
15 52 (26.13%) VMware
16 46 (23.12%) Exchange Server 2010
17 45 (22.61%) Cisco
18 44 (22.11%) DHCP
18 44 (22.11%) VMware Infrastructure
19 40 (20.10%) ITIL
20 39 (19.60%) Finance
20 39 (19.60%) Windows Vista
21 38 (19.10%) Microsoft Certification
22 36 (18.09%) MCP
22 36 (18.09%) Mac OS X
23 32 (16.08%) Exchange Server 2013
24 29 (14.57%) LAN

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 24 December 2014, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 90 (45.23%) MS Exchange
2 46 (23.12%) Exchange Server 2010
3 32 (16.08%) Exchange Server 2013
4 25 (12.56%) Exchange Server 2007
5 18 (9.05%) IIS
6 14 (7.04%) Blackberry Enterprise Server
6 14 (7.04%) SharePoint
7 7 (3.52%) Exchange Server 2003
8 6 (3.02%) Lync
9 4 (2.01%) Exchange Server 2000
10 3 (1.51%) IBM Notes
11 2 (1.01%) WebSphere
11 2 (1.01%) K2 blackpearl
12 1 (0.50%) Apache
Applications
1 92 (46.23%) MS Office
2 84 (42.21%) MS Excel
3 10 (5.03%) MS PowerPoint
4 4 (2.01%) MS Visio
Business Applications
1 1 (0.50%) SAP Oil and Gas
Cloud Services
1 10 (5.03%) Office 365
2 4 (2.01%) Google Apps
3 1 (0.50%) Cloud Computing
3 1 (0.50%) Microsoft Azure
Communications & Networking
1 75 (37.69%) Firewall
2 65 (32.66%) TCP/IP
3 53 (26.63%) DNS
4 52 (26.13%) VPN
5 44 (22.11%) DHCP
6 29 (14.57%) LAN
7 23 (11.56%) WAN
8 16 (8.04%) VoIP
9 13 (6.53%) SAN
9 13 (6.53%) Internet
10 11 (5.53%) Wireless
11 6 (3.02%) IP Telephony
11 6 (3.02%) Cisco IOS
12 3 (1.51%) Network Security
12 3 (1.51%) Wi-Fi
13 2 (1.01%) IPsec
13 2 (1.01%) iSCSI
13 2 (1.01%) Cisco IPT
13 2 (1.01%) Structured Cabling
13 2 (1.01%) MPLS
Database & Business Intelligence
1 11 (5.53%) SQL Server
2 6 (3.02%) Crystal Reports
3 2 (1.01%) FileMaker
3 2 (1.01%) Oracle Database
4 1 (0.50%) SQL Server 2008
4 1 (0.50%) Oracle Reports
General
1 39 (19.60%) Finance
2 13 (6.53%) Telecoms
3 12 (6.03%) Banking
4 6 (3.02%) Retail
5 4 (2.01%) Marketing
6 3 (1.51%) Law
7 2 (1.01%) Legal
7 2 (1.01%) Publishing
8 1 (0.50%) Front Office
8 1 (0.50%) Electronics
8 1 (0.50%) Manufacturing
8 1 (0.50%) Advertising
8 1 (0.50%) French Language
8 1 (0.50%) German Language
8 1 (0.50%) Italian Language
8 1 (0.50%) Russian Language
8 1 (0.50%) Spanish Language
8 1 (0.50%) Investment Banking
Libraries, Frameworks & Software Standards
1 2 (1.01%) .NET
Miscellaneous
1 56 (28.14%) Blackberry
2 26 (13.07%) iPhone
3 10 (5.03%) Replication
4 6 (3.02%) EqualLogic
4 6 (3.02%) Analytical Skills
5 4 (2.01%) Computer Science
6 2 (1.01%) Fat Client
6 2 (1.01%) PDA
6 2 (1.01%) Clustering
6 2 (1.01%) Thin Client
7 1 (0.50%) EPoS
7 1 (0.50%) E-Learning
7 1 (0.50%) DTV
7 1 (0.50%) Management Information System
7 1 (0.50%) Handset
7 1 (0.50%) CCTV
7 1 (0.50%) Video Conferencing
7 1 (0.50%) iPad
7 1 (0.50%) Digital Media
Operating Systems
1 174 (87.44%) Windows
2 91 (45.73%) Windows Server 2008
3 69 (34.67%) Windows 8
4 64 (32.16%) Windows Server 2003
5 58 (29.15%) Windows 7
6 56 (28.14%) Windows XP
7 53 (26.63%) Windows Server 2012
8 39 (19.60%) Windows Vista
9 36 (18.09%) Mac OS X
10 21 (10.55%) Android
11 13 (6.53%) Linux
12 9 (4.52%) Mac OS
13 8 (4.02%) Apple iOS
14 5 (2.51%) Windows 2000
15 2 (1.01%) Mac OS X Server
15 2 (1.01%) CentOS
16 1 (0.50%) Red Hat Enterprise Linux
Processes & Methodologies
1 40 (20.10%) ITIL
2 13 (6.53%) Kalman Filter
3 10 (5.03%) Software Testing
4 8 (4.02%) Migration
5 5 (2.51%) Service Delivery
5 5 (2.51%) CRM
5 5 (2.51%) Mentoring
5 5 (2.51%) ISMS
5 5 (2.51%) Cash Management
5 5 (2.51%) ITIL V2
6 4 (2.01%) Change Control
6 4 (2.01%) Incident Management
7 3 (1.51%) Service Management
7 3 (1.51%) Knowledge Management
7 3 (1.51%) Change Management
7 3 (1.51%) Problem Management
7 3 (1.51%) Mobile Device Management
7 3 (1.51%) Network Monitoring
8 2 (1.01%) Infrastructure Management
9 1 (0.50%) Coaching
Programming Languages
1 25 (12.56%) SQL
2 20 (10.05%) C
3 5 (2.51%) T-SQL
4 4 (2.01%) PowerShell
5 3 (1.51%) VBA
5 3 (1.51%) VBScript
6 1 (0.50%) VB
6 1 (0.50%) VB.NET
6 1 (0.50%) Java
6 1 (0.50%) PHP
Qualifications
1 38 (19.10%) Microsoft Certification
2 36 (18.09%) MCP
3 28 (14.07%) MCSE
4 22 (11.06%) MCITP
5 17 (8.54%) CCNA
5 17 (8.54%) Cisco Certification
5 17 (8.54%) MCSA
6 15 (7.54%) MCTS
7 13 (6.53%) ITIL Certification
8 8 (4.02%) Degree
9 7 (3.52%) Security Cleared
10 5 (2.51%) SC Cleared
10 5 (2.51%) DV Cleared
11 4 (2.01%) CCNP
12 1 (0.50%) HND
12 1 (0.50%) VMware Certified Professional (VCP)
12 1 (0.50%) MCDST
12 1 (0.50%) CCENT
12 1 (0.50%) CCA
12 1 (0.50%) Citrix Certification
Quality Assurance & Compliance
1 29 (14.57%) SLA
2 6 (3.02%) ISO/IEC 27001
3 1 (0.50%) ISO 9001
System Software
1 133 (66.83%) Active Directory
2 44 (22.11%) VMware Infrastructure
3 19 (9.55%) Hyper-V
4 15 (7.54%) Terminal Services
5 12 (6.03%) vSphere
6 8 (4.02%) XenApp
7 4 (2.01%) VMware ESXi
8 2 (1.01%) Microsoft App-V
8 2 (1.01%) XenServer
8 2 (1.01%) XenDesktop
9 1 (0.50%) VMware ESX
9 1 (0.50%) VMware Workstation
9 1 (0.50%) Terminal Server
Systems Management
1 12 (6.03%) SCCM
2 9 (4.52%) WSUS
3 6 (3.02%) Backup Exec
4 5 (2.51%) Norton AntiVirus
5 2 (1.01%) OpenView
5 2 (1.01%) Tivoli
5 2 (1.01%) MOM
5 2 (1.01%) Systems Management Server (SMS)
5 2 (1.01%) OpenView Configuration Management
6 1 (0.50%) Symantec Enterprise Vault
Vendors
1 132 (66.33%) Microsoft
2 52 (26.13%) VMware
3 45 (22.61%) Cisco
4 27 (13.57%) HP
5 26 (13.07%) Apple
6 23 (11.56%) Dell
6 23 (11.56%) Citrix
7 13 (6.53%) Symantec
8 11 (5.53%) Juniper
9 9 (4.52%) Veeam
10 6 (3.02%) Veritas
10 6 (3.02%) Google
11 5 (2.51%) Bloomberg
11 5 (2.51%) SunGard
11 5 (2.51%) NetApp
11 5 (2.51%) SolarWinds
11 5 (2.51%) Fujitsu
12 4 (2.01%) Ruckus Wireless
12 4 (2.01%) SonicWALL
12 4 (2.01%) Stonesoft
London
Coal IT Services
Salary: £30,000 per annum plus excellent benefits
Posted: 14 hours ago
City of London
Quantica Technology - London
Salary: £20000 - £28000 per annum
Posted: 5 days ago
London
Salt
Salary: £30000 - £33000 per annum + Bonus, Pension, Healthcare + Package
Posted: 6 days ago
City of London
DP Connect
Salary: £25000 - £35000 per annum
Posted: 6 days ago
London
Ampersand Consulting
Salary: £25000 - £32500 per annum + Benefits
Posted: 6 days ago
London
Ampersand Consulting
Salary: £25000 - £32500 per annum + Benefits
Posted: 6 days ago
City of London
Interquest - IQ Telecom
Salary: £25000 - £32000 per annum + Shift allowance, bonus
Posted: 8 days ago
London
Atech Support
Salary: Up to £32,500 per annum
Posted: 15 days ago
South East London
RM Education
Salary: £25000 - £28500 per annum + £800 bonus
Posted: 26 days ago
South East London
Redblade Ltd
Salary: From £22,000 to £28,000 per annum
Posted: 26 days ago