The statistics below represent IT jobs advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 540 469 529
Rank change year-on-year
-71 +60
Permanent jobs requiring a 2nd Line Support Engineer 112 207 159
As % of all permanent IT jobs located in London 0.27% 0.46% 0.32%
As % of the Job Titles category 0.28% 0.48% 0.34%
Number of salaries quoted 91 190 133
Median salary £27,500 £28,000 £27,500
Median salary % change year-on-year
-1.78% +1.81%
90% offered a salary of more than £24,000 £24,000 £22,500
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London median salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40306 42741 47076
As % of all permanent IT jobs located in London 95.83% 95.78% 95.98%
Number of salaries quoted 34959 35982 38915
Median salary £55,000 £53,000 £52,500
Median salary % change year-on-year
+3.77% +0.95%
90% offered a salary of more than £32,500 £31,500 £31,000
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 5 May 2016.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +37 23 £28,000 -5.08% 4
Docklands, London +17 9 - -
Coulsdon -2 6 £25,000 +8.69%
Croydon -14 5 £24,500 -3.92%
Canary Wharf +9 3 £35,000 +40.00% 1
Hammersmith - 2 £32,000 -
Uxbridge +5 1 £26,000 +1.96%
Wimbledon -13 1 £33,000 -
Sidcup - 1 £29,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 5 May 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 247 (90.48%) Windows
2 203 (74.36%) Active Directory
3 138 (50.55%) Windows Server
4 137 (50.18%) Microsoft
5 117 (42.86%) MS Office
6 107 (39.19%) MS Exchange
7 106 (38.83%) Windows 7
8 97 (35.53%) Windows Server 2008
9 96 (35.16%) Windows Server 2012
10 93 (34.07%) VMware
11 69 (25.27%) Firewall
12 65 (23.81%) LAN
12 65 (23.81%) Windows 8
13 63 (23.08%) WAN
13 63 (23.08%) VMware Infrastructure
14 61 (22.34%) TCP/IP
15 58 (21.25%) Office 365
16 55 (20.15%) MS Excel
17 54 (19.78%) ITIL
17 54 (19.78%) Exchange Server 2013
18 53 (19.41%) Citrix
19 52 (19.05%) Hyper-V
20 51 (18.68%) Microsoft Certification
21 46 (16.85%) DNS
22 45 (16.48%) Cisco
23 44 (16.12%) Exchange Server 2010
24 40 (14.65%) Android
24 40 (14.65%) Windows XP
25 39 (14.29%) MCSE
25 39 (14.29%) Blackberry

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 107 (39.19%) MS Exchange
2 54 (19.78%) Exchange Server 2013
3 44 (16.12%) Exchange Server 2010
4 29 (10.62%) Exchange Server 2007
5 25 (9.16%) IIS
6 20 (7.33%) Skype for Business
7 12 (4.40%) SharePoint
8 6 (2.20%) Apache
8 6 (2.20%) Blackberry Enterprise Server
9 1 (0.37%) Exchange Server 2003
9 1 (0.37%) IBM Notes
9 1 (0.37%) JBoss
Applications
1 117 (42.86%) MS Office
2 55 (20.15%) MS Excel
3 13 (4.76%) MS Visio
4 5 (1.83%) MS PowerPoint
5 1 (0.37%) Adobe Creative Suite
Business Applications
1 4 (1.47%) Oracle Applications
2 1 (0.37%) Dynamics CRM
Cloud Services
1 58 (21.25%) Office 365
2 7 (2.56%) IaaS
3 5 (1.83%) Cloud Computing
4 2 (0.73%) Microsoft Azure
5 1 (0.37%) Amazon AWS
Communications & Networking
1 69 (25.27%) Firewall
2 65 (23.81%) LAN
3 63 (23.08%) WAN
4 61 (22.34%) TCP/IP
5 46 (16.85%) DNS
6 37 (13.55%) DHCP
6 37 (13.55%) VPN
7 32 (11.72%) VoIP
8 18 (6.59%) Remote Desktop
8 18 (6.59%) Wireless
9 16 (5.86%) SAN
10 13 (4.76%) NAS
11 8 (2.93%) VLAN
12 4 (1.47%) BGP
12 4 (1.47%) Cisco IOS
12 4 (1.47%) Internet
12 4 (1.47%) IP Telephony
12 4 (1.47%) MPLS
12 4 (1.47%) Unified Communications
12 4 (1.47%) VPLS
Database & Business Intelligence
1 17 (6.23%) SQL Server
2 9 (3.30%) MySQL
3 3 (1.10%) Informix
3 3 (1.10%) PostgreSQL
4 2 (0.73%) MarkLogic
4 2 (0.73%) SQL Server 2008
4 2 (0.73%) SQL Server 2012
5 1 (0.37%) SQL Server 2005
Development Applications
1 2 (0.73%) JIRA
General
1 30 (10.99%) Telecoms
2 18 (6.59%) Finance
3 4 (1.47%) Advertising
4 3 (1.10%) Law
4 3 (1.10%) Marketing
4 3 (1.10%) Publishing
5 2 (0.73%) Banking
6 1 (0.37%) Legal
6 1 (0.37%) Retail
Libraries, Frameworks & Software Standards
1 2 (0.73%) .NET
1 2 (0.73%) ASP.NET
1 2 (0.73%) ASP.NET Web Forms
1 2 (0.73%) HTML
1 2 (0.73%) Web Services
2 1 (0.37%) XML
Miscellaneous
1 39 (14.29%) Blackberry
2 30 (10.99%) iPhone
3 20 (7.33%) Data Centre
4 16 (5.86%) Driving Licence
5 7 (2.56%) iPad
6 5 (1.83%) Computer Science
6 5 (1.83%) Private Cloud
6 5 (1.83%) Video Conferencing
7 4 (1.47%) Replication
8 3 (1.10%) Analytical Skills
8 3 (1.10%) Mathematics
9 2 (0.73%) Fat Client
9 2 (0.73%) Tandem
9 2 (0.73%) Thin Client
9 2 (0.73%) VCE vBlock
10 1 (0.37%) CMDB
10 1 (0.37%) Fintech
10 1 (0.37%) Foreign Exchange (FX)
10 1 (0.37%) Management Information System
10 1 (0.37%) RSA SecurID
Operating Systems
1 247 (90.48%) Windows
2 138 (50.55%) Windows Server
3 106 (38.83%) Windows 7
4 97 (35.53%) Windows Server 2008
5 96 (35.16%) Windows Server 2012
6 65 (23.81%) Windows 8
7 40 (14.65%) Android
7 40 (14.65%) Windows XP
8 33 (12.09%) Windows Server 2003
9 28 (10.26%) Linux
10 24 (8.79%) Mac OS X
10 24 (8.79%) Windows Vista
11 23 (8.42%) Windows 10
12 11 (4.03%) Apple iOS
13 6 (2.20%) Mac OS
14 5 (1.83%) Unix
15 4 (1.47%) Windows Phone
16 3 (1.10%) Solaris
17 1 (0.37%) Windows Mobile
Processes & Methodologies
1 54 (19.78%) ITIL
2 15 (5.49%) Kalman Filter
3 14 (5.13%) Email Filtering
4 13 (4.76%) Change Management
4 13 (4.76%) Patch Management
4 13 (4.76%) Time Management
5 10 (3.66%) ITSM
6 8 (2.93%) Change Control
6 8 (2.93%) Root Cause Analysis
7 7 (2.56%) Project Management
8 5 (1.83%) Risk Assessment
8 5 (1.83%) Web Design
9 4 (1.47%) Asset Management
9 4 (1.47%) CRM
9 4 (1.47%) Migration
9 4 (1.47%) Mobile Device Management
9 4 (1.47%) Problem Management
10 3 (1.10%) Incident Management
10 3 (1.10%) Information Security
10 3 (1.10%) Line Management
Programming Languages
1 38 (13.92%) SQL
2 18 (6.59%) C
3 11 (4.03%) PowerShell
4 3 (1.10%) VB
5 2 (0.73%) VBA
6 1 (0.37%) C++
6 1 (0.37%) PHP
Qualifications
1 51 (18.68%) Microsoft Certification
2 39 (14.29%) MCSE
3 32 (11.72%) MCSA
4 20 (7.33%) CCNA
4 20 (7.33%) Cisco Certification
5 17 (6.23%) MCITP
6 14 (5.13%) MCP
7 10 (3.66%) Degree
8 7 (2.56%) Security Cleared
9 5 (1.83%) CCA
9 5 (1.83%) Citrix Certification
9 5 (1.83%) DBS Check
9 5 (1.83%) JNCIS
10 4 (1.47%) SC Cleared
11 3 (1.10%) CCEA
11 3 (1.10%) CCNP
11 3 (1.10%) ITIL Certification
11 3 (1.10%) MCTS
11 3 (1.10%) VMware Certified Professional (VCP)
12 2 (0.73%) Network+ Certification
Quality Assurance & Compliance
1 36 (13.19%) SLA
2 3 (1.10%) QA
System Software
1 203 (74.36%) Active Directory
2 63 (23.08%) VMware Infrastructure
3 52 (19.05%) Hyper-V
4 30 (10.99%) Terminal Services
5 5 (1.83%) BitLocker
5 5 (1.83%) Microsoft App-V
5 5 (1.83%) Squid
6 4 (1.47%) vSphere
6 4 (1.47%) XenApp
7 3 (1.10%) VMware ESX
7 3 (1.10%) XenDesktop
8 1 (0.37%) Terminal Server
8 1 (0.37%) VMware ESXi
8 1 (0.37%) VMware Server
8 1 (0.37%) VMware Workstation
8 1 (0.37%) Xen
8 1 (0.37%) XenServer
Systems Management
1 9 (3.30%) Backup Exec
1 9 (3.30%) SCCM
2 5 (1.83%) Icinga
3 3 (1.10%) Nagios
3 3 (1.10%) Opsview
3 3 (1.10%) ZABBIX
4 2 (0.73%) DameWare
4 2 (0.73%) Norton AntiVirus
5 1 (0.37%) Casper Suite
5 1 (0.37%) WSUS
Vendors
1 137 (50.18%) Microsoft
2 93 (34.07%) VMware
3 53 (19.41%) Citrix
4 45 (16.48%) Cisco
5 34 (12.45%) HP
6 31 (11.36%) Dell
7 19 (6.96%) Apple
8 16 (5.86%) SonicWALL
9 9 (3.30%) Avaya
9 9 (3.30%) Symantec
10 8 (2.93%) Meraki
11 7 (2.56%) Juniper
11 7 (2.56%) Veeam
12 5 (1.83%) EMC
12 5 (1.83%) Fortinet
13 4 (1.47%) Bloomberg
13 4 (1.47%) Oracle
14 3 (1.10%) Polycom
14 3 (1.10%) Red Hat
14 3 (1.10%) Sybase
London
Head Resourcing
Salary: £28000 - £32000 per annum + Excellent Benefits
Posted: 5 hours ago
London
D P Connect
Salary: Pension, Bonus, Private HCare
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £25000 - £35000 per annum + bonus and benefits
Posted: 2 days ago
West London
Verticality Ltd
Salary: £28000 - £32000 per annum, Benefits 8% Bonus, Overtime
Posted: 4 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 5 days ago
North West London
Playtech
Salary: From £30,000 to £35,000 per annum Annual Bonus plus great benefits
Posted: 7 days ago
East London
Carrenza
Salary: Up to £35,000 per annum + on-call allowance
Posted: 10 days ago
Canary Wharf, London
AWD online
Salary: £28,000 - £31,800 + Benefits
Posted: 10 days ago
City of London
Bluefire Consulting
Salary: £30000 - £32000 per annum + Excellent Benefits
Posted: 27 days ago