The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 492 548 542
Rank change year-on-year
+56 -6
Permanent jobs requiring a 2nd Line Support Engineer 141 112 74
As % of all permanent IT jobs located in London 0.32% 0.23% 0.16%
As % of the Job Titles category 0.34% 0.24% 0.17%
Number of salaries quoted 127 92 60
Average salary £27,500 £27,000 £32,000
Average salary % change year-on-year
+1.85% -15.62%
90% offered a salary of more than £23,300 £22,500 £25,000
10% offered a salary of more than £35,000 £32,500 £40,000
UK excluding London average salary £25,500 £24,000 £25,000
% change year-on-year
+6.25% -4.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41630 45918 42856
As % of all permanent IT jobs located in London 93.59% 93.82% 93.92%
Number of salaries quoted 35113 38026 36260
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £31,982 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 1 May 2015.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +32 19 £29,000 +7.40% 5
Croydon +24 17 £25,500 +8.51% 1
Docklands, London 0 13 £30,000 -
Hillingdon - 5 £27,500 -
Uxbridge - 2 £25,500 -
Feltham - 2 £27,500 -
Edgware 0 1 £27,000 +28.57%
Brentford - 1 £26,500 -
Coulsdon - 1 £23,000 -
Hayes - 1 £42,500 -
Ilford - 1 £26,500 -
Twickenham - 1 £32,500 -
Wimbledon - 1 - -
Chiswick - 1 £26,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 1 May 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 239 (90.19%) Windows
2 187 (70.57%) Microsoft
3 155 (58.49%) Active Directory
4 101 (38.11%) MS Exchange
5 97 (36.60%) Windows Server 2008
6 94 (35.47%) MS Office
7 91 (34.34%) VMware
8 86 (32.45%) Firewall
9 85 (32.08%) MS Excel
10 83 (31.32%) Windows Server 2003
11 77 (29.06%) Windows Server 2012
12 74 (27.92%) Windows 7
13 72 (27.17%) TCP/IP
14 67 (25.28%) Blackberry
15 65 (24.53%) DNS
16 61 (23.02%) Windows 8
17 60 (22.64%) Cisco
18 57 (21.51%) VMware Infrastructure
19 55 (20.75%) Exchange Server 2010
20 54 (20.38%) ITIL
21 52 (19.62%) Apple
22 51 (19.25%) Citrix
23 50 (18.87%) Exchange Server 2013
24 47 (17.74%) Windows XP
24 47 (17.74%) LAN
25 45 (16.98%) Windows Vista
26 44 (16.60%) DHCP
26 44 (16.60%) Microsoft Certification
27 41 (15.47%) WAN
28 38 (14.34%) VPN

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 1 May 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 101 (38.11%) MS Exchange
2 55 (20.75%) Exchange Server 2010
3 50 (18.87%) Exchange Server 2013
4 31 (11.70%) Exchange Server 2007
5 26 (9.81%) IIS
6 16 (6.04%) Blackberry Enterprise Server
7 11 (4.15%) Lync
7 11 (4.15%) Exchange Server 2003
7 11 (4.15%) IBM Notes
8 7 (2.64%) Apache
9 1 (0.38%) LiveLink
9 1 (0.38%) SharePoint
Applications
1 94 (35.47%) MS Office
2 85 (32.08%) MS Excel
3 6 (2.26%) MS PowerPoint
4 1 (0.38%) MS Project
4 1 (0.38%) Adobe Creative Suite
Business Applications
1 1 (0.38%) SAP Oil and Gas
1 1 (0.38%) Oracle Applications
Cloud Services
1 15 (5.66%) Office 365
2 3 (1.13%) Google Apps
3 2 (0.75%) Cloud Computing
Communications & Networking
1 86 (32.45%) Firewall
2 72 (27.17%) TCP/IP
3 65 (24.53%) DNS
4 47 (17.74%) LAN
5 44 (16.60%) DHCP
6 41 (15.47%) WAN
7 38 (14.34%) VPN
8 36 (13.58%) VoIP
9 13 (4.91%) Wireless
9 13 (4.91%) BGP
10 11 (4.15%) Cisco ASA
10 11 (4.15%) Internet
11 10 (3.77%) OSPF
11 10 (3.77%) SAN
12 8 (3.02%) MPLS
13 7 (2.64%) iSCSI
13 7 (2.64%) Cisco Nexus
13 7 (2.64%) Fibre Channel
13 7 (2.64%) IPv4
13 7 (2.64%) IPv6
Database & Business Intelligence
1 3 (1.13%) SQL Server
2 1 (0.38%) FileMaker
2 1 (0.38%) Oracle Database
General
1 29 (10.94%) Finance
2 8 (3.02%) Telecoms
3 5 (1.89%) Banking
3 5 (1.89%) Retail
3 5 (1.89%) Advertising
3 5 (1.89%) Law
4 4 (1.51%) Legal
5 2 (0.75%) Manufacturing
5 2 (0.75%) Marketing
6 1 (0.38%) French Language
6 1 (0.38%) German Language
6 1 (0.38%) Italian Language
6 1 (0.38%) Russian Language
6 1 (0.38%) Spanish Language
6 1 (0.38%) Electronics
6 1 (0.38%) Financial Institution
6 1 (0.38%) Publishing
Libraries, Frameworks & Software Standards
1 3 (1.13%) .NET
2 2 (0.75%) COM
3 1 (0.38%) Software Packaging
Miscellaneous
1 67 (25.28%) Blackberry
2 28 (10.57%) iPhone
3 8 (3.02%) iPad
4 5 (1.89%) Analytical Skills
5 3 (1.13%) PDA
5 3 (1.13%) Video Conferencing
5 3 (1.13%) Enterprise Software
5 3 (1.13%) User Experience
6 2 (0.75%) Thin Client
6 2 (0.75%) Replication
6 2 (0.75%) Management Information System
6 2 (0.75%) Handset
6 2 (0.75%) Fat Client
6 2 (0.75%) Computer Science
7 1 (0.38%) Robotics
7 1 (0.38%) Digital Media
7 1 (0.38%) DTV
Operating Systems
1 239 (90.19%) Windows
2 97 (36.60%) Windows Server 2008
3 83 (31.32%) Windows Server 2003
4 77 (29.06%) Windows Server 2012
5 74 (27.92%) Windows 7
6 61 (23.02%) Windows 8
7 47 (17.74%) Windows XP
8 45 (16.98%) Windows Vista
9 32 (12.08%) Mac OS X
10 26 (9.81%) Android
11 23 (8.68%) Apple iOS
12 22 (8.30%) Linux
13 8 (3.02%) Mac OS
14 3 (1.13%) CentOS
14 3 (1.13%) Red Hat Enterprise Linux
14 3 (1.13%) UNIX
15 2 (0.75%) Windows 2000
15 2 (0.75%) Debian
15 2 (0.75%) Mac OS X Server
Processes & Methodologies
1 54 (20.38%) ITIL
2 18 (6.79%) Kalman Filter
3 17 (6.42%) Service Delivery
4 11 (4.15%) Mentoring
5 10 (3.77%) Load Balancing
6 8 (3.02%) Migration
6 8 (3.02%) Logistics
7 7 (2.64%) Cash Management
8 5 (1.89%) Problem Management
8 5 (1.89%) Incident Management
8 5 (1.89%) CRM
9 4 (1.51%) Time Management
10 3 (1.13%) Network Design
10 3 (1.13%) Network Management
10 3 (1.13%) Root Cause Analysis
10 3 (1.13%) Change Management
10 3 (1.13%) Infrastructure Management
10 3 (1.13%) Mobile Device Management
11 2 (0.75%) Performance Tuning
12 1 (0.38%) Wealth Management
Programming Languages
1 33 (12.45%) SQL
2 17 (6.42%) C
3 3 (1.13%) PHP
4 1 (0.38%) JavaScript
4 1 (0.38%) VB
Qualifications
1 44 (16.60%) Microsoft Certification
2 28 (10.57%) MCSE
3 26 (9.81%) MCP
4 25 (9.43%) CCNA
4 25 (9.43%) Cisco Certification
5 20 (7.55%) MCSA
6 16 (6.04%) MCITP
7 13 (4.91%) ITIL Certification
8 12 (4.53%) CCNP
9 8 (3.02%) Degree
10 5 (1.89%) MCTS
11 3 (1.13%) JNCIS
11 3 (1.13%) VMware Certified Professional (VCP)
11 3 (1.13%) ITIL Foundation Certificate
12 1 (0.38%) ACTC
12 1 (0.38%) Security Cleared
12 1 (0.38%) A+ Certification
12 1 (0.38%) CCA
12 1 (0.38%) Citrix Certification
Quality Assurance & Compliance
1 31 (11.70%) SLA
2 1 (0.38%) ISO/IEC 27001
2 1 (0.38%) ISO 9001
System Software
1 155 (58.49%) Active Directory
2 57 (21.51%) VMware Infrastructure
3 34 (12.83%) Hyper-V
4 21 (7.92%) Terminal Services
5 16 (6.04%) XenApp
6 7 (2.64%) Terminal Server
7 6 (2.26%) VMware Workstation
7 6 (2.26%) vSphere
8 4 (1.51%) Citrix Presentation Server
9 1 (0.38%) Squid
9 1 (0.38%) VMware ESXi
Systems Management
1 14 (5.28%) WSUS
2 12 (4.53%) SCCM
3 10 (3.77%) FortiGate
4 6 (2.26%) Symantec Endpoint Protection
4 6 (2.26%) Norton AntiVirus
5 3 (1.13%) Backup Exec
6 2 (0.75%) Casper Suite
6 2 (0.75%) NetBackup
6 2 (0.75%) DameWare
6 2 (0.75%) Symantec Enterprise Vault
7 1 (0.38%) SCVMM
7 1 (0.38%) Nagios
Vendors
1 187 (70.57%) Microsoft
2 91 (34.34%) VMware
3 60 (22.64%) Cisco
4 52 (19.62%) Apple
5 51 (19.25%) Citrix
6 38 (14.34%) HP
7 36 (13.58%) Dell
8 24 (9.06%) Juniper
9 21 (7.92%) Symantec
10 15 (5.66%) Mitel
11 11 (4.15%) Lotus
11 11 (4.15%) Bloomberg
12 7 (2.64%) SunGard
12 7 (2.64%) IBM
13 6 (2.26%) Red Hat
13 6 (2.26%) SolarWinds
13 6 (2.26%) Google
14 4 (1.51%) CommVault
15 3 (1.13%) Draytek
15 3 (1.13%) Fortinet
Croydon, Surrey
Senitor Associates
Salary: £26000 per annum
Posted: 2 days ago
London
2Source Talent
Salary: Up to £30,000 per annum + Benefits
Posted: 2 days ago
East London
Connect Support Services Ltd
Salary: Negotiable depending on experience
Posted: 2 days ago
East London
Understanding Recruitment
Salary: £28000 - £30000 per annum
Posted: 5 days ago
City, London
AWD Recruitment
Salary: £24,000 - £35,000 + Benefits
Posted: 5 days ago
Central London / West End
Edison Hill Ltd
Salary: From £28,000 to £32,000 per annum
Posted: 6 days ago
City, London
Evolution Recruitment Solutions
Salary: Between 20000 and 24000
Posted: 6 days ago
City, London
Evolution Recruitment Solutions
Salary: Up to 28000
Posted: 6 days ago
City, London
IT IN BUSINESS
Salary: Up to £40,000 per annum + bonus + benefits + reviews
Posted: 9 days ago
London
Venturi
Salary: £30000.00 - £40000.00 per annum
Posted: 13 days ago
London
Atech Support
Salary: From £25,000 to £35,000 per annum depending on experience
Posted: 16 days ago