The statistics below represent IT jobs advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 497 477 567
Rank change year-on-year
-20 +90
Permanent jobs requiring a 2nd Line Support Engineer 119 176 129
As % of all permanent IT jobs located in London 0.30% 0.40% 0.27%
As % of the Job Titles category 0.32% 0.42% 0.28%
Number of salaries quoted 105 162 109
Median salary £30,000 £27,500 £27,500
Median salary % change year-on-year
+9.09% -
90% offered a salary of more than £25,000 £22,500 £23,300
10% offered a salary of more than £40,000 £32,500 £34,000
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
37658 42396 46199
As % of all permanent IT jobs located in London 95.70% 95.64% 95.82%
Number of salaries quoted 32731 35897 38707
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 30 July 2016.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 30 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +63 19 £28,500 +0.88% 2
Docklands, London +15 8 - -
Harrow +11 6 £30,000 +17.64%
Coulsdon - 5 £25,000 -
Kingston Upon Thames +6 4 £30,750 +17.14% 1
Croydon -13 2 £27,000 +8.00%
Uxbridge +4 1 £25,000 +2.04%
Hammersmith - 1 £32,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 30 July 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 199 (89.24%) Windows
2 181 (81.17%) Active Directory
3 112 (50.22%) Microsoft
4 110 (49.33%) Windows Server
5 84 (37.67%) VMware
6 83 (37.22%) MS Exchange
7 76 (34.08%) MS Office
8 73 (32.74%) Windows 7
9 69 (30.94%) TCP/IP
10 66 (29.60%) Windows Server 2012
11 65 (29.15%) Windows Server 2008
12 61 (27.35%) MS Excel
13 60 (26.91%) VMware Infrastructure
14 57 (25.56%) Firewall
15 56 (25.11%) SLA
16 54 (24.22%) Citrix
17 49 (21.97%) LAN
17 49 (21.97%) ITIL
17 49 (21.97%) Windows 8
17 49 (21.97%) Exchange Server 2010
18 47 (21.08%) WAN
19 46 (20.63%) Cisco
20 45 (20.18%) SQL
20 45 (20.18%) Office 365
21 43 (19.28%) DNS
22 42 (18.83%) Exchange Server 2013
23 39 (17.49%) Hyper-V
23 39 (17.49%) Windows Server 2003
24 36 (16.14%) Dell
25 33 (14.80%) Blackberry

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 83 (37.22%) MS Exchange
2 49 (21.97%) Exchange Server 2010
3 42 (18.83%) Exchange Server 2013
4 31 (13.90%) IIS
5 28 (12.56%) Exchange Server 2007
6 27 (12.11%) Skype for Business
7 24 (10.76%) SharePoint
8 8 (3.59%) Apache
9 7 (3.14%) Blackberry Enterprise Server
10 5 (2.24%) Exchange Server 2003
11 4 (1.79%) CMS
12 2 (0.90%) Drupal
12 2 (0.90%) IBM Notes
12 2 (0.90%) WordPress
13 1 (0.45%) JBoss
Applications
1 76 (34.08%) MS Office
2 61 (27.35%) MS Excel
3 7 (3.14%) MS Visio
4 2 (0.90%) MS PowerPoint
5 1 (0.45%) Acrobat
5 1 (0.45%) Adobe Creative Suite
5 1 (0.45%) Photoshop
Business Applications
1 4 (1.79%) Oracle Applications
1 4 (1.79%) Remedy ITSM
2 1 (0.45%) Dynamics CRM
Cloud Services
1 45 (20.18%) Office 365
2 5 (2.24%) Amazon AWS
3 3 (1.35%) Google Apps
3 3 (1.35%) Google Drive
4 2 (0.90%) Cloud Computing
4 2 (0.90%) Microsoft Azure
5 1 (0.45%) Azure Active Directory
5 1 (0.45%) Dropbox
Communications & Networking
1 69 (30.94%) TCP/IP
2 57 (25.56%) Firewall
3 49 (21.97%) LAN
4 47 (21.08%) WAN
5 43 (19.28%) DNS
6 30 (13.45%) DHCP
7 29 (13.00%) VoIP
8 22 (9.87%) Remote Desktop
8 22 (9.87%) VPN
9 16 (7.17%) Wireless
10 15 (6.73%) SAN
11 10 (4.48%) NAS
12 5 (2.24%) Cisco IOS
12 5 (2.24%) Internet
12 5 (2.24%) Skype
12 5 (2.24%) WebEx
13 4 (1.79%) IP Telephony
13 4 (1.79%) IPsec
14 3 (1.35%) Cisco ASA
14 3 (1.35%) FTP
Database & Business Intelligence
1 29 (13.00%) SQL Server
2 8 (3.59%) MySQL
3 3 (1.35%) Informix
3 3 (1.35%) PostgreSQL
4 2 (0.90%) MarkLogic
4 2 (0.90%) Relational Database
4 2 (0.90%) SQL Server 2008
4 2 (0.90%) SQL Server 2012
5 1 (0.45%) SQL Server 2000
5 1 (0.45%) SQL Server 2005
5 1 (0.45%) SQL Server 2014
Development Applications
1 4 (1.79%) JIRA
2 3 (1.35%) MSI
General
1 24 (10.76%) Finance
2 12 (5.38%) Telecoms
3 4 (1.79%) Financial Institution
3 4 (1.79%) Marketing
4 3 (1.35%) Banking
4 3 (1.35%) French Language
4 3 (1.35%) German Language
4 3 (1.35%) Publishing
5 2 (0.90%) Legal
6 1 (0.45%) Advertising
6 1 (0.45%) Law
6 1 (0.45%) Retail
Libraries, Frameworks & Software Standards
1 8 (3.59%) X-Windows
2 6 (2.69%) Web Services
3 5 (2.24%) HTML
4 4 (1.79%) CSS
5 3 (1.35%) FIX Protocol
5 3 (1.35%) XML
6 2 (0.90%) .NET
6 2 (0.90%) ASP.NET
6 2 (0.90%) ASP.NET Web Forms
Miscellaneous
1 33 (14.80%) Blackberry
2 31 (13.90%) iPhone
3 12 (5.38%) Driving Licence
4 10 (4.48%) Analytical Skills
5 8 (3.59%) Computer Science
5 8 (3.59%) Data Centre
6 6 (2.69%) iPad
7 5 (2.24%) Client/Server
7 5 (2.24%) Private Cloud
7 5 (2.24%) Smartphone
8 4 (1.79%) Replication
9 3 (1.35%) Management Information System
9 3 (1.35%) New Media
9 3 (1.35%) Performance Metrics
9 3 (1.35%) User Experience
10 2 (0.90%) BYOD
10 2 (0.90%) Ontologies
10 2 (0.90%) Video Conferencing
11 1 (0.45%) CMDB
11 1 (0.45%) Handset
Operating Systems
1 199 (89.24%) Windows
2 110 (49.33%) Windows Server
3 73 (32.74%) Windows 7
4 66 (29.60%) Windows Server 2012
5 65 (29.15%) Windows Server 2008
6 49 (21.97%) Windows 8
7 39 (17.49%) Windows Server 2003
8 33 (14.80%) Android
9 26 (11.66%) Windows Vista
10 24 (10.76%) Mac OS X
11 23 (10.31%) Linux
11 23 (10.31%) Windows XP
12 21 (9.42%) Windows 10
13 6 (2.69%) Mac OS
13 6 (2.69%) Unix
14 5 (2.24%) Apple iOS
15 4 (1.79%) Windows Phone
16 3 (1.35%) Solaris
17 2 (0.90%) CentOS
18 1 (0.45%) Red Hat Enterprise Linux
Processes & Methodologies
1 49 (21.97%) ITIL
2 16 (7.17%) Email Filtering
2 16 (7.17%) Kalman Filter
3 15 (6.73%) Change Management
4 13 (5.83%) Project Management
5 10 (4.48%) ITSM
6 8 (3.59%) Change Control
6 8 (3.59%) Web Design
7 7 (3.14%) Asset Management
7 7 (3.14%) Mobile Device Management
7 7 (3.14%) Patch Management
8 6 (2.69%) Time Management
9 5 (2.24%) Risk Assessment
9 5 (2.24%) Software Deployment
9 5 (2.24%) Virtual Infrastructure
10 4 (1.79%) Agile Software Development
10 4 (1.79%) Incident Management
11 3 (1.35%) Application Packaging
11 3 (1.35%) Server Virtualisation
11 3 (1.35%) Strategic Planning
Programming Languages
1 45 (20.18%) SQL
2 19 (8.52%) C
3 10 (4.48%) PowerShell
4 5 (2.24%) PHP
5 3 (1.35%) VB
6 2 (0.90%) C#
6 2 (0.90%) JavaScript
6 2 (0.90%) SPARQL
7 1 (0.45%) C++
Qualifications
1 28 (12.56%) Microsoft Certification
2 25 (11.21%) MCSE
3 16 (7.17%) CCNA
3 16 (7.17%) Cisco Certification
3 16 (7.17%) MCSA
4 14 (6.28%) MCP
5 11 (4.93%) Degree
6 8 (3.59%) MCITP
7 5 (2.24%) ITIL Certification
8 4 (1.79%) MCDST
8 4 (1.79%) Security Cleared
9 3 (1.35%) CompTIA Security+
9 3 (1.35%) Security+ Certification
10 2 (0.90%) A+ Certification
10 2 (0.90%) JNCIA
10 2 (0.90%) Network+ Certification
10 2 (0.90%) VMware Certified Professional (VCP)
11 1 (0.45%) DBS Check
11 1 (0.45%) DV Cleared
11 1 (0.45%) SC Cleared
Quality Assurance & Compliance
1 56 (25.11%) SLA
2 3 (1.35%) ISO 9000
2 3 (1.35%) ISO/IEC 27001
System Software
1 181 (81.17%) Active Directory
2 60 (26.91%) VMware Infrastructure
3 39 (17.49%) Hyper-V
4 21 (9.42%) Terminal Services
5 10 (4.48%) XenApp
6 8 (3.59%) Microsoft App-V
7 7 (3.14%) Virtual Servers
8 5 (2.24%) BitLocker
8 5 (2.24%) XenDesktop
9 3 (1.35%) Microsoft Virtual Server
9 3 (1.35%) Squid
9 3 (1.35%) Virtual Machines
9 3 (1.35%) VMware ESX
9 3 (1.35%) vSphere
10 2 (0.90%) XenServer
11 1 (0.45%) Terminal Server
11 1 (0.45%) Virtual Desktop
11 1 (0.45%) VMware ESXi
11 1 (0.45%) VMware Server
11 1 (0.45%) Xen
Systems Management
1 12 (5.38%) SCCM
2 8 (3.59%) FortiGate
3 5 (2.24%) Backup Exec
3 5 (2.24%) Icinga
4 4 (1.79%) Casper Suite
5 3 (1.35%) Nagios
5 3 (1.35%) Opsview
5 3 (1.35%) ZABBIX
6 1 (0.45%) AirWatch
6 1 (0.45%) Failover Clustering
6 1 (0.45%) McAfee ePO
6 1 (0.45%) WSUS
Vendors
1 112 (50.22%) Microsoft
2 84 (37.67%) VMware
3 54 (24.22%) Citrix
4 46 (20.63%) Cisco
5 36 (16.14%) Dell
6 32 (14.35%) HP
7 20 (8.97%) Apple
8 10 (4.48%) SonicWALL
9 9 (4.04%) Avaya
10 8 (3.59%) Google
11 7 (3.14%) IBM
11 7 (3.14%) Oracle
12 5 (2.24%) EMC
12 5 (2.24%) Fortinet
12 5 (2.24%) Veeam
13 4 (1.79%) BMC
13 4 (1.79%) Red Hat
13 4 (1.79%) Remedy
13 4 (1.79%) ServiceNow
14 3 (1.35%) Sophos
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: 2 days ago
London
Lorien Resourcing
Posted: 3 days ago
London
Cyber Team
Salary: From £35,000 to £40,000 per annum
Posted: 3 days ago
Kingston Upon Thames, Surrey
Ashdown IT
Salary: £30000 - £33000 per annum + benefits
Posted: 5 days ago
City, London
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 5 days ago
London
MillsHill
Salary: £0 - £35,000 per year
Posted: 5 days ago
City of London
IQ Telecom
Salary: £30000.0000 - £35000.0000 per annum
Posted: 17 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £30k - 35k per year
Posted: 12 days ago
London
Nigel Frank International Ltd
Salary: £30000 - £32000 per annum + Bonus
Posted: 26 days ago
London
Sanderson
Salary: £25000 - £30000 per annum
Posted: 24 days ago