The statistics below represent IT jobs advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 524 473 549
Rank change year-on-year
-51 +76
Permanent jobs requiring a 2nd Line Support Engineer 112 188 147
As % of all permanent IT jobs located in London 0.28% 0.42% 0.30%
As % of the Job Titles category 0.29% 0.44% 0.31%
Number of salaries quoted 95 176 126
Median salary £30,000 £28,000 £27,500
Median salary % change year-on-year
+7.14% +1.81%
90% offered a salary of more than £25,000 £23,000 £22,500
10% offered a salary of more than £38,000 £33,125 £34,000
UK excluding London median salary £25,750 £25,000 £25,000
% change year-on-year
+3.00% -
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38177 42950 47461
As % of all permanent IT jobs located in London 95.67% 95.70% 95.99%
Number of salaries quoted 33215 36341 39768
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £80,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 29 June 2016.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 29 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 18 £28,250 -0.87% 3
Docklands, London +17 8 - -
Harrow +8 6 £30,000 +17.64%
Kingston Upon Thames -3 3 £30,000 +14.28%
Uxbridge +8 2 £25,500 +4.08%
Coulsdon +1 2 £25,000 +8.69%
Croydon -14 2 £27,000 +8.00% 1
Canary Wharf - 2 £35,000 -
Hammersmith - 2 £32,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 29 June 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 203 (88.65%) Windows
2 176 (76.86%) Active Directory
3 112 (48.91%) Microsoft
4 111 (48.47%) Windows Server
5 83 (36.24%) MS Office
6 80 (34.93%) Windows 7
7 79 (34.50%) MS Exchange
8 76 (33.19%) VMware
9 70 (30.57%) Windows Server 2008
10 68 (29.69%) Windows Server 2012
11 57 (24.89%) TCP/IP
11 57 (24.89%) Firewall
12 52 (22.71%) VMware Infrastructure
12 52 (22.71%) LAN
13 50 (21.83%) WAN
13 50 (21.83%) MS Excel
14 49 (21.40%) Citrix
14 49 (21.40%) Windows 8
15 45 (19.65%) ITIL
16 44 (19.21%) SLA
17 43 (18.78%) Cisco
17 43 (18.78%) Exchange Server 2010
18 42 (18.34%) Office 365
18 42 (18.34%) SQL
19 41 (17.90%) Exchange Server 2013
20 40 (17.47%) DNS
21 37 (16.16%) Windows Server 2003
22 36 (15.72%) Hyper-V
23 33 (14.41%) Android
23 33 (14.41%) Microsoft Certification

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 79 (34.50%) MS Exchange
2 43 (18.78%) Exchange Server 2010
3 41 (17.90%) Exchange Server 2013
4 30 (13.10%) IIS
5 24 (10.48%) Exchange Server 2007
6 22 (9.61%) Skype for Business
7 17 (7.42%) SharePoint
8 8 (3.49%) Apache
9 7 (3.06%) Blackberry Enterprise Server
10 4 (1.75%) CMS
11 3 (1.31%) Exchange Server 2003
12 2 (0.87%) Drupal
12 2 (0.87%) IBM Notes
12 2 (0.87%) WordPress
13 1 (0.44%) JBoss
Applications
1 83 (36.24%) MS Office
2 50 (21.83%) MS Excel
3 10 (4.37%) MS Visio
4 4 (1.75%) MS PowerPoint
5 1 (0.44%) Acrobat
5 1 (0.44%) Adobe Creative Suite
5 1 (0.44%) Photoshop
Business Applications
1 4 (1.75%) Oracle Applications
2 1 (0.44%) Dynamics CRM
2 1 (0.44%) Remedy ITSM
Cloud Services
1 42 (18.34%) Office 365
2 6 (2.62%) Amazon AWS
3 3 (1.31%) Cloud Computing
3 3 (1.31%) Microsoft Azure
4 1 (0.44%) Azure Active Directory
4 1 (0.44%) IaaS
Communications & Networking
1 57 (24.89%) Firewall
1 57 (24.89%) TCP/IP
2 52 (22.71%) LAN
3 50 (21.83%) WAN
4 40 (17.47%) DNS
5 30 (13.10%) DHCP
6 28 (12.23%) VoIP
7 25 (10.92%) VPN
8 20 (8.73%) Remote Desktop
9 15 (6.55%) Wireless
10 13 (5.68%) SAN
11 12 (5.24%) NAS
12 5 (2.18%) WebEx
13 4 (1.75%) Cisco IOS
13 4 (1.75%) IPsec
13 4 (1.75%) Skype
13 4 (1.75%) VLAN
14 3 (1.31%) Cisco ASA
14 3 (1.31%) FTP
15 2 (0.87%) Broadband
Database & Business Intelligence
1 25 (10.92%) SQL Server
2 9 (3.93%) MySQL
3 3 (1.31%) Informix
3 3 (1.31%) PostgreSQL
4 2 (0.87%) MarkLogic
4 2 (0.87%) Relational Database
4 2 (0.87%) SQL Server 2008
4 2 (0.87%) SQL Server 2012
5 1 (0.44%) SQL Server 2000
5 1 (0.44%) SQL Server 2005
5 1 (0.44%) SQL Server 2014
Development Applications
1 4 (1.75%) JIRA
2 1 (0.44%) MSI
General
1 21 (9.17%) Telecoms
2 19 (8.30%) Finance
3 6 (2.62%) Marketing
4 4 (1.75%) Publishing
5 3 (1.31%) Advertising
5 3 (1.31%) French Language
5 3 (1.31%) German Language
6 2 (0.87%) Law
6 2 (0.87%) Legal
7 1 (0.44%) Retail
Libraries, Frameworks & Software Standards
1 6 (2.62%) HTML
1 6 (2.62%) Web Services
2 4 (1.75%) CSS
3 3 (1.31%) XML
4 2 (0.87%) .NET
4 2 (0.87%) ASP.NET
4 2 (0.87%) ASP.NET Web Forms
4 2 (0.87%) X-Windows
Miscellaneous
1 32 (13.97%) Blackberry
1 32 (13.97%) iPhone
2 13 (5.68%) Driving Licence
3 12 (5.24%) Data Centre
4 7 (3.06%) Analytical Skills
5 6 (2.62%) Computer Science
5 6 (2.62%) iPad
6 5 (2.18%) Private Cloud
6 5 (2.18%) Smartphone
7 4 (1.75%) Replication
8 3 (1.31%) Video Conferencing
9 2 (0.87%) Ontologies
9 2 (0.87%) User Experience
10 1 (0.44%) BYOD
10 1 (0.44%) Clustering
10 1 (0.44%) CMDB
10 1 (0.44%) Fintech
10 1 (0.44%) Mathematics
10 1 (0.44%) RSA SecurID
10 1 (0.44%) Tandem
Operating Systems
1 203 (88.65%) Windows
2 111 (48.47%) Windows Server
3 80 (34.93%) Windows 7
4 70 (30.57%) Windows Server 2008
5 68 (29.69%) Windows Server 2012
6 49 (21.40%) Windows 8
7 37 (16.16%) Windows Server 2003
8 33 (14.41%) Android
9 26 (11.35%) Windows XP
10 25 (10.92%) Linux
11 24 (10.48%) Windows Vista
12 23 (10.04%) Windows 10
13 22 (9.61%) Mac OS X
14 7 (3.06%) Apple iOS
15 4 (1.75%) Mac OS
15 4 (1.75%) Windows Phone
16 3 (1.31%) Solaris
16 3 (1.31%) Unix
17 2 (0.87%) CentOS
18 1 (0.44%) Windows Mobile
Processes & Methodologies
1 45 (19.65%) ITIL
2 14 (6.11%) Email Filtering
2 14 (6.11%) Kalman Filter
3 12 (5.24%) Change Management
4 11 (4.80%) Patch Management
5 10 (4.37%) ITSM
6 8 (3.49%) Change Control
7 7 (3.06%) Mobile Device Management
7 7 (3.06%) Project Management
7 7 (3.06%) Time Management
7 7 (3.06%) Web Design
8 5 (2.18%) Risk Assessment
8 5 (2.18%) Virtual Infrastructure
9 4 (1.75%) Asset Management
9 4 (1.75%) Incident Management
9 4 (1.75%) Root Cause Analysis
10 3 (1.31%) Disaster Recovery
10 3 (1.31%) Line Management
10 3 (1.31%) Service Management
11 2 (0.87%) Software Asset Management
Programming Languages
1 42 (18.34%) SQL
2 18 (7.86%) C
3 11 (4.80%) PowerShell
4 5 (2.18%) PHP
5 3 (1.31%) VB
6 2 (0.87%) C#
6 2 (0.87%) JavaScript
6 2 (0.87%) SPARQL
7 1 (0.44%) C++
Qualifications
1 33 (14.41%) Microsoft Certification
2 26 (11.35%) MCSE
3 22 (9.61%) MCSA
4 19 (8.30%) CCNA
4 19 (8.30%) Cisco Certification
5 12 (5.24%) MCP
6 10 (4.37%) MCITP
7 8 (3.49%) Degree
8 6 (2.62%) Security Cleared
9 5 (2.18%) ITIL Certification
10 4 (1.75%) MCDST
11 3 (1.31%) CompTIA Security+
11 3 (1.31%) JNCIS
11 3 (1.31%) SC Cleared
11 3 (1.31%) Security+ Certification
12 2 (0.87%) A+ Certification
12 2 (0.87%) JNCIA
12 2 (0.87%) Network+ Certification
13 1 (0.44%) DV Cleared
13 1 (0.44%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 44 (19.21%) SLA
2 1 (0.44%) QA
System Software
1 176 (76.86%) Active Directory
2 52 (22.71%) VMware Infrastructure
3 36 (15.72%) Hyper-V
4 21 (9.17%) Terminal Services
5 7 (3.06%) Virtual Servers
5 7 (3.06%) XenApp
6 6 (2.62%) Microsoft App-V
7 5 (2.18%) BitLocker
8 4 (1.75%) XenDesktop
9 3 (1.31%) Microsoft Virtual Server
9 3 (1.31%) VMware ESX
9 3 (1.31%) vSphere
10 2 (0.87%) Squid
10 2 (0.87%) XenServer
11 1 (0.44%) Terminal Server
11 1 (0.44%) Virtual Desktop
11 1 (0.44%) VMware ESXi
11 1 (0.44%) VMware Server
11 1 (0.44%) Xen
Systems Management
1 10 (4.37%) SCCM
2 5 (2.18%) Backup Exec
2 5 (2.18%) Icinga
3 4 (1.75%) FortiGate
4 3 (1.31%) Casper Suite
4 3 (1.31%) Nagios
4 3 (1.31%) Opsview
4 3 (1.31%) ZABBIX
5 1 (0.44%) AirWatch
5 1 (0.44%) Failover Clustering
5 1 (0.44%) McAfee ePO
5 1 (0.44%) WSUS
Vendors
1 112 (48.91%) Microsoft
2 76 (33.19%) VMware
3 49 (21.40%) Citrix
4 43 (18.78%) Cisco
5 30 (13.10%) HP
6 28 (12.23%) Dell
7 18 (7.86%) Apple
8 10 (4.37%) SonicWALL
9 8 (3.49%) Avaya
10 7 (3.06%) Oracle
11 6 (2.62%) Juniper
12 5 (2.18%) EMC
12 5 (2.18%) Fortinet
12 5 (2.18%) Veeam
13 4 (1.75%) IBM
14 3 (1.31%) Novell
14 3 (1.31%) Red Hat
14 3 (1.31%) SolarWinds
14 3 (1.31%) Sybase
15 2 (0.87%) Becrypt
East London
Connect Support Services Ltd
Posted: 2 hours ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 4 days ago
City, London
Vantage Recruitment Solutions Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Central London / West End
Meadows Consulting Limited
Salary: £30,000 per annum
Posted: 6 days ago
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: 6 days ago
Central London / West End
Hemmersbach UK
Salary: Competitive Salary + Benefits
Posted: 11 days ago
Croydon, Surrey
Complete Tech Limited
Salary: Up to £23,000 per annum
Posted: 5 days ago
London
Give A Grad A Go
Salary: £28k - 35k per year
Posted: 16 days ago
City of London
AWD online
Salary: £32,000 - £35,000 + Benefits
Posted: 21 days ago