The statistics below represent IT jobs advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / London
Rank 472 524 424
Rank change year-on-year
+52 -100
Permanent jobs requiring a 2nd Line Support Engineer 102 128 233
As % of all permanent IT jobs located in London 0.31% 0.31% 0.56%
As % of the Job Titles category 0.32% 0.32% 0.58%
Number of salaries quoted 88 119 206
Median salary £30,750 £28,000 £28,000
Median salary % change year-on-year
+9.82% -
90% offered a salary of more than £24,450 £23,000 £24,000
10% offered a salary of more than £35,100 £35,000 £35,000
UK excluding London median salary £26,000 £26,000 £25,000
% change year-on-year
- +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
31902 39561 40162
As % of all permanent IT jobs located in London 95.71% 96.15% 95.94%
Number of salaries quoted 26996 34116 33932
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,500 £32,500 £31,000
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 23 February 2017.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +36 17 £26,000 -16.80% 7
Docklands, London -1 3 £29,000 -
Canary Wharf - 2 £29,000 -
Clapham - 2 £30,000 -
Kingston Upon Thames - 1 £35,000 -
Lewisham - 1 £36,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 23 February 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 190 (92.68%) Windows
2 143 (69.76%) Active Directory
3 142 (69.27%) Microsoft
4 99 (48.29%) MS Office
5 76 (37.07%) MS Exchange
6 69 (33.66%) Windows 7
7 68 (33.17%) MS Excel
8 67 (32.68%) Citrix
9 65 (31.71%) Windows Server
10 54 (26.34%) Microsoft Certification
10 54 (26.34%) Office 365
11 52 (25.37%) Windows Server 2008
12 51 (24.88%) VMware
13 46 (22.44%) Firewall
14 45 (21.95%) Windows Server 2012
14 45 (21.95%) TCP/IP
15 38 (18.54%) DNS
15 38 (18.54%) MCSE
15 38 (18.54%) Skype for Business
16 37 (18.05%) Apple
17 35 (17.07%) Finance
18 34 (16.59%) LAN
19 33 (16.10%) VMware Infrastructure
20 32 (15.61%) ITIL
21 31 (15.12%) Cisco
21 31 (15.12%) Hyper-V
22 30 (14.63%) DHCP
22 30 (14.63%) Windows 8
22 30 (14.63%) Windows 10
23 29 (14.15%) Exchange Server 2010

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (37.07%) MS Exchange
2 38 (18.54%) Skype for Business
3 29 (14.15%) Exchange Server 2010
4 24 (11.71%) Exchange Server 2013
5 20 (9.76%) SharePoint
6 19 (9.27%) IIS
7 11 (5.37%) Exchange Server 2003
8 8 (3.90%) Exchange Server 2007
9 7 (3.41%) Blackberry Enterprise Server
10 4 (1.95%) Site Server
11 2 (0.98%) SharePoint 2010
12 1 (0.49%) Apache
12 1 (0.49%) Apache ServiceMix
12 1 (0.49%) JBoss
12 1 (0.49%) Tomcat
12 1 (0.49%) WebLogic
Applications
1 99 (48.29%) MS Office
2 68 (33.17%) MS Excel
3 10 (4.88%) Adobe Creative Suite
4 8 (3.90%) Final Cut Pro
5 2 (0.98%) InfoPath
5 2 (0.98%) MS PowerPoint
6 1 (0.49%) AutoCAD
6 1 (0.49%) MS Visio
Business Applications
1 3 (1.46%) Dynamics CRM
2 2 (0.98%) Eikon
Cloud Services
1 54 (26.34%) Office 365
2 6 (2.93%) Microsoft Azure
3 3 (1.46%) Amazon AWS
4 2 (0.98%) Adobe Creative Cloud
5 1 (0.49%) Cloud Computing
5 1 (0.49%) G Suite
5 1 (0.49%) Mimecast
5 1 (0.49%) SaaS
Communications & Networking
1 46 (22.44%) Firewall
2 45 (21.95%) TCP/IP
3 38 (18.54%) DNS
4 34 (16.59%) LAN
5 30 (14.63%) DHCP
6 28 (13.66%) Internet
7 27 (13.17%) WAN
8 17 (8.29%) Skype
9 16 (7.80%) SAN
10 13 (6.34%) Wireless
11 12 (5.85%) VoIP
11 12 (5.85%) VPN
12 6 (2.93%) SMTP
12 6 (2.93%) SNMP
12 6 (2.93%) Telnet
13 4 (1.95%) Remote Desktop
14 3 (1.46%) Cisco ASA
14 3 (1.46%) Cisco IOS
14 3 (1.46%) IP Telephony
15 2 (0.98%) iSCSI
Database & Business Intelligence
1 14 (6.83%) SQL Server
2 11 (5.37%) SQL Server 2008
3 9 (4.39%) SQL Server 2012
4 2 (0.98%) MySQL
5 1 (0.49%) MarkLogic
5 1 (0.49%) PostgreSQL
5 1 (0.49%) RDBMS
5 1 (0.49%) Relational Database
Development Applications
1 1 (0.49%) Git (software)
1 1 (0.49%) Subversion
General
1 35 (17.07%) Finance
2 13 (6.34%) Telecoms
3 5 (2.44%) Advertising
3 5 (2.44%) Law
4 4 (1.95%) Retail
5 3 (1.46%) Banking
6 2 (0.98%) Legal
6 2 (0.98%) Marketing
7 1 (0.49%) Billing
7 1 (0.49%) Front Office
7 1 (0.49%) German Language
7 1 (0.49%) Investment Banking
7 1 (0.49%) Publishing
Libraries, Frameworks & Software Standards
1 17 (8.29%) Software Packaging
2 2 (0.98%) .NET
2 2 (0.98%) Web Services
3 1 (0.49%) ASP.NET
3 1 (0.49%) ASP.NET Web Forms
3 1 (0.49%) J2EE
Miscellaneous
1 18 (8.78%) Driving Licence
2 16 (7.80%) Blackberry
3 8 (3.90%) iPhone
4 7 (3.41%) Smartphone
5 6 (2.93%) Public Cloud
6 5 (2.44%) iPad
6 5 (2.44%) User Experience
7 4 (1.95%) Client/Server
8 3 (1.46%) Analytical Skills
8 3 (1.46%) Fat Client
8 3 (1.46%) NHS
8 3 (1.46%) PACS
8 3 (1.46%) Thin Client
9 2 (0.98%) Computer Science
9 2 (0.98%) Data Centre
9 2 (0.98%) Foreign Exchange (FX)
9 2 (0.98%) Video Conferencing
10 1 (0.49%) CCTV
10 1 (0.49%) Replication
Operating Systems
1 190 (92.68%) Windows
2 69 (33.66%) Windows 7
3 65 (31.71%) Windows Server
4 52 (25.37%) Windows Server 2008
5 45 (21.95%) Windows Server 2012
6 30 (14.63%) Windows 10
6 30 (14.63%) Windows 8
7 20 (9.76%) Mac OS X
8 19 (9.27%) Android
9 17 (8.29%) Mac OS
10 15 (7.32%) Apple iOS
11 8 (3.90%) Linux
11 8 (3.90%) Windows Server 2003
12 5 (2.44%) Windows XP
13 2 (0.98%) Unix
13 2 (0.98%) Windows Vista
14 1 (0.49%) VMS
14 1 (0.49%) Windows Mobile
Processes & Methodologies
1 32 (15.61%) ITIL
2 28 (13.66%) Service Management
3 19 (9.27%) Workflow
4 13 (6.34%) Continuous Improvement
5 11 (5.37%) Line Management
6 9 (4.39%) Asset Management
6 9 (4.39%) Change Control
6 9 (4.39%) Systems Analysis
7 8 (3.90%) ITSM
7 8 (3.90%) Software Asset Management
7 8 (3.90%) Statistics
8 7 (3.41%) Mentoring
9 4 (1.95%) CRM
9 4 (1.95%) Service Delivery
10 3 (1.46%) Load Balancing
10 3 (1.46%) Migration
10 3 (1.46%) Problem Management
10 3 (1.46%) Project Management
10 3 (1.46%) Time Management
11 2 (0.98%) E-Commerce
Programming Languages
1 14 (6.83%) SQL
2 3 (1.46%) PowerShell
3 2 (0.98%) C
4 1 (0.49%) Java
4 1 (0.49%) Shell Script
Qualifications
1 54 (26.34%) Microsoft Certification
2 38 (18.54%) MCSE
3 20 (9.76%) MCP
4 13 (6.34%) CCNA
4 13 (6.34%) Cisco Certification
4 13 (6.34%) Degree
4 13 (6.34%) MCITP
5 11 (5.37%) MCSA
6 7 (3.41%) MCTS
7 6 (2.93%) A+ Certification
8 2 (0.98%) ITIL Certification
8 2 (0.98%) Network+ Certification
8 2 (0.98%) VMware Certified Professional (VCP)
9 1 (0.49%) CCSA
9 1 (0.49%) DBS Check
Quality Assurance & Compliance
1 24 (11.71%) SLA
2 4 (1.95%) ISO 9001
3 2 (0.98%) COBIT
4 1 (0.49%) Data Quality
4 1 (0.49%) Sarbanes-Oxley
System Software
1 143 (69.76%) Active Directory
2 33 (16.10%) VMware Infrastructure
3 31 (15.12%) Hyper-V
4 28 (13.66%) XenApp
5 17 (8.29%) vSphere
6 14 (6.83%) XenDesktop
7 3 (1.46%) Terminal Services
8 1 (0.49%) VMware ESXi
8 1 (0.49%) XenServer
Systems Management
1 27 (13.17%) SCCM
2 11 (5.37%) WSUS
3 5 (2.44%) NetBackup
4 3 (1.46%) SCOM
5 2 (0.98%) AirWatch
5 2 (0.98%) McAfee ePO
6 1 (0.49%) Backup Exec
6 1 (0.49%) FortiGate
6 1 (0.49%) Microsoft Data Protection Manager
6 1 (0.49%) ZENworks
Vendors
1 142 (69.27%) Microsoft
2 67 (32.68%) Citrix
3 51 (24.88%) VMware
4 37 (18.05%) Apple
5 31 (15.12%) Cisco
6 17 (8.29%) Twitter
7 16 (7.80%) Sage
8 14 (6.83%) Adobe
9 11 (5.37%) HP
10 10 (4.88%) Bomgar
11 9 (4.39%) Avaya
12 7 (3.41%) Dell
12 7 (3.41%) Meraki
12 7 (3.41%) SonicWALL
13 6 (2.93%) Bloomberg
13 6 (2.93%) NetApp
13 6 (2.93%) Veeam
14 5 (2.44%) EMC
14 5 (2.44%) Veritas
15 3 (1.46%) Juniper
London
Nigel Frank International
Salary: £20000 - £30000 per annum
Posted: 18 hours ago
City, London
Rullion
Salary: £28000 per annum
Posted: 9 hours ago
City, London
Ashdown IT
Salary: £27000 - £31000 per annum + benefits
Posted: Yesterday
City, London
Itecco
Salary: £45000 per annum + Overtime + On-call paid
Posted: 3 days ago
City, London
Ashdown IT
Salary: £30000 - £35000 per annum
Posted: 3 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 2 days ago
East London
Millshill Recruitment Ltd
Salary: £39000 - £40000 per annum + bens
Posted: 2 days ago
South East London
Involved Solutions Ltd
Salary: £29000 - £34000 per annum + Benefits
Posted: 3 days ago
City, London
Harrington Starr
Salary: £20000 - £30000 per annum
Posted: 5 days ago
East London
Cardonet
Salary: From £22,000 to £26,000 per annum
Posted: 8 days ago
London
Talent Point
Salary: £28000.00 - £30000.00 per annum
Posted: 13 days ago
London
Stanley Davis Group
Salary: From £23,000 to £26,000 per annum
Posted: 20 days ago
London
Bluetown Online LTD
Salary: £27000 - £30000 per annum
Posted: 14 days ago
City, London
IT Lab
Salary: Up to £32,000 per annum dependent on experience
Posted: 22 days ago
London
Bluetown Online LTD
Salary: £26000 - £32000 per annum
Posted: 22 days ago
South West London
XLN Telecom
Salary: From £27,000 to £30,000 per annum
Posted: 20 days ago