The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 497 525 581
Rank change year-on-year
+28 +56
Permanent jobs requiring a 2nd Line Support Engineer 121 88 44
As % of all permanent IT jobs located in London 0.30% 0.21% 0.097%
As % of the Job Titles category 0.32% 0.22% 0.10%
Number of salaries quoted 101 79 31
Average salary £28,000 £27,000 £28,500
Average salary % change year-on-year
+3.70% -5.26%
90% offered a salary of more than £23,500 £22,500 £22,500
10% offered a salary of more than £33,500 £32,800 £40,000
UK excluding London average salary £26,000 £25,000 £27,500
% change year-on-year
+4.00% -9.09%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
38247 40284 42737
As % of all permanent IT jobs located in London 93.76% 93.87% 94.37%
Number of salaries quoted 32524 32996 36775
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 29 January 2015.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 27 £27,000 -6.89% 1
Hillingdon - 10 £27,500 -
Docklands, London - 8 - -
Southwark -3 2 - -
Wimbledon - 2 £37,500 -
Bromley +17 1 £25,000 +16.27%
Croydon 0 1 £21,500 -4.44%
Sidcup - 1 £30,000 -
Uxbridge - 1 £25,500 - 1
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 29 January 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 180 (87.38%) Windows
2 136 (66.02%) Microsoft
3 126 (61.17%) Active Directory
4 90 (43.69%) MS Exchange
5 85 (41.26%) Windows Server 2008
6 83 (40.29%) MS Office
7 80 (38.83%) MS Excel
8 71 (34.47%) Firewall
8 71 (34.47%) Windows 8
9 69 (33.50%) Windows 7
10 67 (32.52%) TCP/IP
11 62 (30.10%) Windows Server 2003
12 57 (27.67%) DNS
13 55 (26.70%) VPN
14 53 (25.73%) Windows XP
15 50 (24.27%) Blackberry
15 50 (24.27%) VMware
16 49 (23.79%) Cisco
16 49 (23.79%) Windows Server 2012
17 46 (22.33%) Exchange Server 2010
18 43 (20.87%) DHCP
18 43 (20.87%) ITIL
19 38 (18.45%) Mac OS X
19 38 (18.45%) Windows Vista
20 36 (17.48%) VMware Infrastructure
21 35 (16.99%) Apple
22 34 (16.50%) Finance
22 34 (16.50%) Microsoft Certification
23 30 (14.56%) MCP
23 30 (14.56%) LAN

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 29 January 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 90 (43.69%) MS Exchange
2 46 (22.33%) Exchange Server 2010
3 26 (12.62%) Exchange Server 2013
4 22 (10.68%) Exchange Server 2007
5 15 (7.28%) IIS
6 13 (6.31%) Blackberry Enterprise Server
7 9 (4.37%) SharePoint
8 7 (3.40%) IBM Notes
9 6 (2.91%) Exchange Server 2003
9 6 (2.91%) Lync
10 3 (1.46%) Apache
10 3 (1.46%) Exchange Server 2000
11 2 (0.97%) WebSphere
11 2 (0.97%) K2 blackpearl
Applications
1 83 (40.29%) MS Office
2 80 (38.83%) MS Excel
3 9 (4.37%) MS PowerPoint
4 4 (1.94%) MS Visio
Business Applications
1 1 (0.49%) SAP Oil and Gas
Cloud Services
1 12 (5.83%) Office 365
2 3 (1.46%) Google Apps
3 1 (0.49%) Microsoft Azure
3 1 (0.49%) Cloud Computing
Communications & Networking
1 71 (34.47%) Firewall
2 67 (32.52%) TCP/IP
3 57 (27.67%) DNS
4 55 (26.70%) VPN
5 43 (20.87%) DHCP
6 30 (14.56%) LAN
7 24 (11.65%) WAN
8 14 (6.80%) VoIP
9 11 (5.34%) SAN
10 8 (3.88%) Wireless
10 8 (3.88%) Internet
11 7 (3.40%) IP Telephony
12 6 (2.91%) Cisco IOS
12 6 (2.91%) MPLS
13 4 (1.94%) Network Security
14 3 (1.46%) SMTP
14 3 (1.46%) SNMP
14 3 (1.46%) DSL
14 3 (1.46%) BGP
14 3 (1.46%) Wi-Fi
Database & Business Intelligence
1 3 (1.46%) SQL Server
2 2 (0.97%) Oracle Database
2 2 (0.97%) FileMaker
3 1 (0.49%) Crystal Reports
3 1 (0.49%) SQL Server 2008
General
1 34 (16.50%) Finance
2 15 (7.28%) Telecoms
3 9 (4.37%) Banking
4 6 (2.91%) Retail
5 4 (1.94%) Law
6 3 (1.46%) Legal
6 3 (1.46%) Marketing
7 1 (0.49%) Electronics
7 1 (0.49%) Front Office
7 1 (0.49%) Manufacturing
7 1 (0.49%) Advertising
7 1 (0.49%) Publishing
7 1 (0.49%) Investment Banking
7 1 (0.49%) French Language
7 1 (0.49%) German Language
7 1 (0.49%) Italian Language
7 1 (0.49%) Russian Language
7 1 (0.49%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (1.46%) .NET
Miscellaneous
1 50 (24.27%) Blackberry
2 22 (10.68%) iPhone
3 6 (2.91%) Replication
4 5 (2.43%) Analytical Skills
5 4 (1.94%) Computer Science
6 3 (1.46%) Thin Client
6 3 (1.46%) Fat Client
6 3 (1.46%) PDA
7 2 (0.97%) Clustering
8 1 (0.49%) DTV
8 1 (0.49%) EPoS
8 1 (0.49%) Handset
8 1 (0.49%) Management Information System
8 1 (0.49%) Digital Media
8 1 (0.49%) EqualLogic
8 1 (0.49%) iPad
8 1 (0.49%) Video Conferencing
8 1 (0.49%) CCTV
Operating Systems
1 180 (87.38%) Windows
2 85 (41.26%) Windows Server 2008
3 71 (34.47%) Windows 8
4 69 (33.50%) Windows 7
5 62 (30.10%) Windows Server 2003
6 53 (25.73%) Windows XP
7 49 (23.79%) Windows Server 2012
8 38 (18.45%) Mac OS X
8 38 (18.45%) Windows Vista
9 18 (8.74%) Android
10 13 (6.31%) Linux
10 13 (6.31%) Apple iOS
11 9 (4.37%) Mac OS
12 4 (1.94%) Windows 2000
13 3 (1.46%) CentOS
13 3 (1.46%) Red Hat Enterprise Linux
14 2 (0.97%) Mac OS X Server
15 1 (0.49%) UNIX
Processes & Methodologies
1 43 (20.87%) ITIL
2 12 (5.83%) Kalman Filter
3 7 (3.40%) Cash Management
3 7 (3.40%) Logistics
4 6 (2.91%) Software Testing
4 6 (2.91%) CRM
4 6 (2.91%) Migration
5 5 (2.43%) Service Delivery
5 5 (2.43%) Load Balancing
5 5 (2.43%) Mentoring
6 4 (1.94%) Incident Management
7 3 (1.46%) Service Management
7 3 (1.46%) Infrastructure Management
7 3 (1.46%) Knowledge Management
7 3 (1.46%) Network Design
7 3 (1.46%) Problem Management
7 3 (1.46%) Network Monitoring
8 2 (0.97%) ISMS
8 2 (0.97%) ITIL V2
8 2 (0.97%) Change Management
Programming Languages
1 16 (7.77%) SQL
2 13 (6.31%) C
3 3 (1.46%) PHP
3 3 (1.46%) PowerShell
4 2 (0.97%) VBScript
5 1 (0.49%) VB
5 1 (0.49%) VBA
5 1 (0.49%) Java
5 1 (0.49%) JavaScript
5 1 (0.49%) T-SQL
Qualifications
1 34 (16.50%) Microsoft Certification
2 30 (14.56%) MCP
3 25 (12.14%) MCSE
4 20 (9.71%) MCITP
5 18 (8.74%) Cisco Certification
5 18 (8.74%) CCNA
6 17 (8.25%) MCSA
7 15 (7.28%) ITIL Certification
7 15 (7.28%) MCTS
8 6 (2.91%) Security Cleared
9 5 (2.43%) SC Cleared
9 5 (2.43%) DV Cleared
9 5 (2.43%) Degree
10 4 (1.94%) CCNP
11 1 (0.49%) CCA
11 1 (0.49%) Citrix Certification
11 1 (0.49%) HND
11 1 (0.49%) VMware Certified Professional (VCP)
11 1 (0.49%) MCDST
11 1 (0.49%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 26 (12.62%) SLA
2 3 (1.46%) ISO/IEC 27001
3 1 (0.49%) ISO 9001
System Software
1 126 (61.17%) Active Directory
2 36 (17.48%) VMware Infrastructure
3 19 (9.22%) Hyper-V
4 14 (6.80%) Terminal Services
5 9 (4.37%) vSphere
5 9 (4.37%) XenApp
6 4 (1.94%) VMware ESXi
7 2 (0.97%) XenDesktop
7 2 (0.97%) Microsoft App-V
8 1 (0.49%) Terminal Server
8 1 (0.49%) VMware ESX
8 1 (0.49%) VMware Workstation
8 1 (0.49%) XenServer
Systems Management
1 13 (6.31%) SCCM
2 11 (5.34%) WSUS
3 6 (2.91%) Norton AntiVirus
4 4 (1.94%) Backup Exec
5 2 (0.97%) Tivoli
5 2 (0.97%) MOM
5 2 (0.97%) Systems Management Server (SMS)
5 2 (0.97%) OpenView Configuration Management
5 2 (0.97%) OpenView
6 1 (0.49%) Symantec Enterprise Vault
Vendors
1 136 (66.02%) Microsoft
2 50 (24.27%) VMware
3 49 (23.79%) Cisco
4 35 (16.99%) Apple
5 24 (11.65%) Dell
5 24 (11.65%) Citrix
6 23 (11.17%) HP
7 11 (5.34%) Symantec
7 11 (5.34%) Juniper
8 7 (3.40%) Lotus
8 7 (3.40%) SunGard
9 6 (2.91%) Google
10 5 (2.43%) Veritas
10 5 (2.43%) Veeam
10 5 (2.43%) SolarWinds
10 5 (2.43%) Fujitsu
11 4 (1.94%) Stonesoft
11 4 (1.94%) Ruckus Wireless
11 4 (1.94%) Brocade
11 4 (1.94%) Toshiba
South East London
Redblade Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 11 hours ago
Ilford, Essex
Marcus Donald People
Salary: £25000 - £28000 per annum
Posted: Yesterday
West London
Marcus Donald People
Salary: £25000 - £30000 per annum
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £23000 - £25000 per annum
Posted: 2 days ago
Uxbridge, Middlesex
Latcom Ltd
Salary: From £25,000 to £35,000 per annum + VG benefits
Posted: 2 days ago
London
Monarch Recruitment
Salary: £27000 - £29000 per annum, Benefits Excellent benefits
Posted: 2 days ago
London
Experis Ltd
Salary: £25000 - £30000 per annum + Car + Benefits
Posted: 2 days ago
Central London / West End
Evolution Recruitment Solutions
Salary: 23000 - 25000 plus benefits
Posted: 3 days ago
South West London
Edison Hill Ltd
Salary: From £23,000 to £25,000 per annum Plus benefits, bonus and certified t
Posted: 6 days ago
London
Cititec
Salary: £30k - 38k per year
Posted: 6 days ago
London
People Source
Salary: £28000 - £35000 per annum + Benefits and Bonus
Posted: 6 days ago
London
Recruitment Revolution Limited
Salary: £24,000 - £28,000
Posted: 10 days ago
South East London
DP Connect
Salary: £21000 - £24000 per annum + Excellent Benefits Inc Holiday+mor
Posted: 13 days ago
London
Ampersand Consulting
Salary: £25000 - £32500 per annum + Benefits
Posted: 17 days ago
London
Ampersand Consulting
Salary: £25000 - £32500 per annum + Benefits
Posted: 17 days ago
London
Venn Group - UK
Salary: 24000-26000 Per Annum
Posted: 20 days ago
South West London
Commensus
Salary: Up to £35,000 per annum
Posted: 20 days ago