The statistics below represent IT jobs advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 517 475 488
Rank change year-on-year
-42 +13
Permanent jobs requiring a 2nd Line Support Engineer 95 180 178
As % of all permanent IT jobs located in London 0.27% 0.41% 0.40%
As % of the Job Titles category 0.28% 0.43% 0.41%
Number of salaries quoted 90 173 168
Median salary £29,000 £27,500 £27,500
Median salary % change year-on-year
+5.45% -
90% offered a salary of more than £24,250 £23,600 £21,500
10% offered a salary of more than £32,500 £34,500 £40,000
UK excluding London median salary £25,500 £26,000 £25,500
% change year-on-year
-1.92% +1.96%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
33833 41773 43214
As % of all permanent IT jobs located in London 95.90% 96.19% 96.21%
Number of salaries quoted 28787 35551 36717
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 8 December 2016.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +11 10 £30,000 +6.19% 1
Docklands, London +9 6 £29,000 -
Canary Wharf - 6 £29,000 -
West Drayton - 2 £28,500 -
Wimbledon +2 1 £24,000 -31.42%
Enfield - 1 £28,000 -
Surbiton - 1 £22,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 8 December 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 201 (92.63%) Windows
2 155 (71.43%) Active Directory
3 136 (62.67%) Microsoft
4 92 (42.40%) MS Exchange
5 90 (41.47%) Windows Server
6 82 (37.79%) MS Office
7 78 (35.94%) Citrix
8 72 (33.18%) Windows 7
9 71 (32.72%) MS Excel
10 66 (30.41%) VMware
11 62 (28.57%) TCP/IP
12 59 (27.19%) Office 365
13 51 (23.50%) Windows Server 2012
14 47 (21.66%) Windows Server 2008
15 45 (20.74%) Firewall
15 45 (20.74%) ITIL
16 44 (20.28%) Finance
16 44 (20.28%) VMware Infrastructure
17 37 (17.05%) SLA
17 37 (17.05%) DNS
17 37 (17.05%) Microsoft Certification
18 35 (16.13%) Exchange Server 2010
19 34 (15.67%) Windows 8
20 32 (14.75%) Hyper-V
20 32 (14.75%) Cisco
21 30 (13.82%) Exchange Server 2013
21 30 (13.82%) Skype for Business
22 29 (13.36%) LAN
22 29 (13.36%) Service Management
23 28 (12.90%) MCSE

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (42.40%) MS Exchange
2 35 (16.13%) Exchange Server 2010
3 30 (13.82%) Exchange Server 2013
3 30 (13.82%) Skype for Business
4 27 (12.44%) SharePoint
5 16 (7.37%) Exchange Server 2007
6 14 (6.45%) IIS
7 11 (5.07%) Exchange Server 2003
8 3 (1.38%) Blackberry Enterprise Server
9 2 (0.92%) CMS
9 2 (0.92%) Drupal
9 2 (0.92%) SharePoint 2010
9 2 (0.92%) WordPress
10 1 (0.46%) IBM Notes
Applications
1 82 (37.79%) MS Office
2 71 (32.72%) MS Excel
3 7 (3.23%) Adobe Creative Suite
4 4 (1.84%) Final Cut Pro
5 2 (0.92%) InfoPath
5 2 (0.92%) MS PowerPoint
6 1 (0.46%) Acrobat
6 1 (0.46%) MS Visio
6 1 (0.46%) Photoshop
Business Applications
1 4 (1.84%) Dynamics CRM
1 4 (1.84%) Remedy ITSM
Cloud Services
1 59 (27.19%) Office 365
2 4 (1.84%) Cloud Computing
2 4 (1.84%) Microsoft Azure
3 3 (1.38%) G Suite
3 3 (1.38%) Google Drive
4 1 (0.46%) Adobe Creative Cloud
4 1 (0.46%) Amazon AWS
4 1 (0.46%) Azure Active Directory
4 1 (0.46%) Dropbox
Communications & Networking
1 62 (28.57%) TCP/IP
2 45 (20.74%) Firewall
3 37 (17.05%) DNS
4 29 (13.36%) LAN
5 23 (10.60%) DHCP
5 23 (10.60%) WAN
6 18 (8.29%) VoIP
7 17 (7.83%) SAN
7 17 (7.83%) Skype
8 16 (7.37%) Internet
8 16 (7.37%) VPN
9 12 (5.53%) Wireless
10 7 (3.23%) Remote Desktop
11 6 (2.76%) IP Telephony
12 3 (1.38%) Network Security
13 2 (0.92%) NAS
13 2 (0.92%) VLAN
14 1 (0.46%) iSCSI
14 1 (0.46%) NetScaler
14 1 (0.46%) WebEx
Database & Business Intelligence
1 24 (11.06%) SQL Server
2 11 (5.07%) SQL Server 2008
3 9 (4.15%) SQL Server 2012
4 3 (1.38%) Relational Database
5 1 (0.46%) MarkLogic
5 1 (0.46%) PostgreSQL
5 1 (0.46%) RDBMS
5 1 (0.46%) SQL Server 2005
Development Applications
1 2 (0.92%) MSI
General
1 44 (20.28%) Finance
2 11 (5.07%) Telecoms
3 5 (2.30%) Advertising
3 5 (2.30%) Marketing
4 4 (1.84%) Banking
4 4 (1.84%) Financial Institution
4 4 (1.84%) Law
4 4 (1.84%) Legal
5 2 (0.92%) Billing
6 1 (0.46%) Investment Banking
6 1 (0.46%) Manufacturing
6 1 (0.46%) Publishing
6 1 (0.46%) Retail
Libraries, Frameworks & Software Standards
1 7 (3.23%) X-Windows
2 4 (1.84%) Software Packaging
3 3 (1.38%) FIX Protocol
3 3 (1.38%) HTML
3 3 (1.38%) XML
4 2 (0.92%) .NET
4 2 (0.92%) CSS
5 1 (0.46%) ASP.NET
5 1 (0.46%) ASP.NET Web Forms
5 1 (0.46%) Web Services
Miscellaneous
1 18 (8.29%) Blackberry
2 15 (6.91%) iPhone
3 11 (5.07%) Driving Licence
4 9 (4.15%) Analytical Skills
5 8 (3.69%) Smartphone
6 6 (2.76%) Client/Server
6 6 (2.76%) iPad
7 5 (2.30%) Computer Science
7 5 (2.30%) Statistics
8 4 (1.84%) Management Information System
8 4 (1.84%) Video Conferencing
9 3 (1.38%) Data Centre
9 3 (1.38%) Fat Client
9 3 (1.38%) New Media
9 3 (1.38%) Performance Metrics
9 3 (1.38%) Thin Client
10 2 (0.92%) BYOD
10 2 (0.92%) Ontologies
10 2 (0.92%) Replication
10 2 (0.92%) User Experience
Operating Systems
1 201 (92.63%) Windows
2 90 (41.47%) Windows Server
3 72 (33.18%) Windows 7
4 51 (23.50%) Windows Server 2012
5 47 (21.66%) Windows Server 2008
6 34 (15.67%) Windows 8
7 18 (8.29%) Linux
7 18 (8.29%) Mac OS X
8 15 (6.91%) Android
9 14 (6.45%) Windows 10
10 13 (5.99%) Windows Server 2003
11 9 (4.15%) Windows XP
12 8 (3.69%) Mac OS
13 7 (3.23%) Apple iOS
14 6 (2.76%) Unix
15 5 (2.30%) Windows Vista
16 3 (1.38%) CentOS
17 1 (0.46%) Red Hat Enterprise Linux
17 1 (0.46%) VMS
Processes & Methodologies
1 45 (20.74%) ITIL
2 29 (13.36%) Service Management
3 12 (5.53%) Project Management
4 9 (4.15%) Continuous Improvement
4 9 (4.15%) Mentoring
5 8 (3.69%) Asset Management
5 8 (3.69%) Change Control
5 8 (3.69%) Change Management
5 8 (3.69%) Line Management
5 8 (3.69%) Systems Analysis
6 6 (2.76%) Workflow
7 5 (2.30%) Agile Software Development
7 5 (2.30%) Problem Management
7 5 (2.30%) Software Deployment
7 5 (2.30%) Web Design
8 4 (1.84%) ITSM
8 4 (1.84%) Load Balancing
8 4 (1.84%) Mobile Device Management
8 4 (1.84%) Software Asset Management
8 4 (1.84%) Strategic Planning
Programming Languages
1 20 (9.22%) SQL
2 5 (2.30%) C
3 3 (1.38%) PHP
4 2 (0.92%) SPARQL
5 1 (0.46%) PowerShell
Qualifications
1 37 (17.05%) Microsoft Certification
2 28 (12.90%) MCSE
3 13 (5.99%) MCP
3 13 (5.99%) MCSA
4 12 (5.53%) CCNA
4 12 (5.53%) Cisco Certification
5 11 (5.07%) Degree
5 11 (5.07%) MCITP
6 4 (1.84%) ITIL Certification
6 4 (1.84%) MCTS
7 3 (1.38%) A+ Certification
7 3 (1.38%) DBS Check
7 3 (1.38%) VMware Certified Professional (VCP)
8 2 (0.92%) MCDST
9 1 (0.46%) CCSA
9 1 (0.46%) CompTIA Security+
9 1 (0.46%) Network+ Certification
9 1 (0.46%) Security+ Certification
Quality Assurance & Compliance
1 37 (17.05%) SLA
2 4 (1.84%) ISO 9000
2 4 (1.84%) ISO/IEC 27001
3 2 (0.92%) ISO 9001
3 2 (0.92%) QA
4 1 (0.46%) COBIT
4 1 (0.46%) Data Quality
4 1 (0.46%) Sarbanes-Oxley
System Software
1 155 (71.43%) Active Directory
2 44 (20.28%) VMware Infrastructure
3 32 (14.75%) Hyper-V
4 26 (11.98%) XenApp
5 13 (5.99%) XenDesktop
6 12 (5.53%) vSphere
7 6 (2.76%) Terminal Services
8 4 (1.84%) Virtual Machines
8 4 (1.84%) XenServer
9 3 (1.38%) Squid
10 2 (0.92%) Microsoft App-V
10 2 (0.92%) VMware ESXi
Systems Management
1 19 (8.76%) SCCM
2 8 (3.69%) WSUS
3 7 (3.23%) FortiGate
4 4 (1.84%) AirWatch
5 2 (0.92%) Microsoft Data Protection Manager
5 2 (0.92%) NetBackup
6 1 (0.46%) Backup Exec
6 1 (0.46%) Casper Suite
6 1 (0.46%) Norton AntiVirus
6 1 (0.46%) SCOM
6 1 (0.46%) ZENworks
Vendors
1 136 (62.67%) Microsoft
2 78 (35.94%) Citrix
3 66 (30.41%) VMware
4 32 (14.75%) Cisco
5 27 (12.44%) Apple
6 20 (9.22%) Sage
7 11 (5.07%) Dell
8 10 (4.61%) Adobe
9 9 (4.15%) HP
10 7 (3.23%) Google
10 7 (3.23%) SonicWALL
11 6 (2.76%) IBM
11 6 (2.76%) ServiceNow
12 5 (2.30%) Meraki
13 4 (1.84%) Avaya
13 4 (1.84%) BMC
13 4 (1.84%) CheckPoint
13 4 (1.84%) Remedy
13 4 (1.84%) Sophos
13 4 (1.84%) Twitter
London
Bluetown Online LTD
Salary: £26000 - £34000 per annum
Posted: 13 days ago
City, London
Millshill Recruitment Ltd
Salary: £35000 per annum
Posted: 21 hours ago
London
Square One Resources
Salary: From £40,000 to £45,000 per annum + Company Benefits
Posted: 3 days ago
London
Nigel Frank International Ltd
Salary: £35000 - £37000 per annum
Posted: 6 days ago
East London
Penelope
Salary: Up to £32,000 per annum + Benefits
Posted: 24 days ago