The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 553 544 549
Rank change year-on-year
-9 +5
Permanent jobs requiring a 2nd Line Support Engineer 93 58 84
As % of all permanent IT jobs located in London 0.19% 0.13% 0.16%
As % of the Job Titles category 0.21% 0.14% 0.17%
Number of salaries quoted 77 43 36
Average salary £27,500 £29,000 £27,000
Average salary % change year-on-year
-5.17% +7.40%
90% offered a salary of more than £22,300 £22,500 £22,750
10% offered a salary of more than £32,500 £32,500 £35,000
UK excluding London average salary £25,000 £25,000 £25,500
% change year-on-year
- -1.96%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
45135 41404 48816
As % of all permanent IT jobs located in London 93.36% 93.46% 94.52%
Number of salaries quoted 37931 34643 42521
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 25 July 2014.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -3 21 £28,000 -6.66% 3
Docklands, London +12 13 £29,500 -
Surbiton - 4 £27,000 -
Hammersmith - 2 £21,500 -
Uxbridge -4 1 £42,500 -
Kingston Upon Thames -12 1 £50,000 -
Wimbledon - 1 £26,500 -
Brentford - 1 £24,500 -
Croydon - 1 £30,000 - 2
Dagenham - 1 £30,000 -
Edgware - 1 £21,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 25 July 2014, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 184 (88.46%) Windows
2 144 (69.23%) Active Directory
3 115 (55.29%) Microsoft
4 104 (50.00%) MS Office
5 95 (45.67%) MS Exchange
6 91 (43.75%) Windows Server 2008
7 66 (31.73%) Firewall
8 65 (31.25%) Windows 7
9 64 (30.77%) MS Excel
10 60 (28.85%) Windows XP
10 60 (28.85%) Windows Server 2003
11 54 (25.96%) Blackberry
11 54 (25.96%) VMware
12 49 (23.56%) Finance
12 49 (23.56%) Exchange Server 2010
13 48 (23.08%) Microsoft Certification
13 48 (23.08%) Windows 8
14 47 (22.60%) DNS
14 47 (22.60%) VMware Infrastructure
15 46 (22.12%) ITIL
16 44 (21.15%) TCP/IP
17 43 (20.67%) MCP
17 43 (20.67%) Exchange Server 2007
18 39 (18.75%) Citrix
19 37 (17.79%) DHCP
20 35 (16.83%) Symantec
21 32 (15.38%) Terminal Services
22 30 (14.42%) SLA
22 30 (14.42%) Linux
23 28 (13.46%) C

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 25 July 2014, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 95 (45.67%) MS Exchange
2 49 (23.56%) Exchange Server 2010
3 43 (20.67%) Exchange Server 2007
4 26 (12.50%) Exchange Server 2003
5 24 (11.54%) Exchange Server 2013
6 19 (9.13%) Blackberry Enterprise Server
7 15 (7.21%) IIS
8 14 (6.73%) SharePoint
9 6 (2.88%) Exchange Server 2000
10 4 (1.92%) Apache
11 3 (1.44%) IBM Notes
12 2 (0.96%) Lync
13 1 (0.48%) K2 blackpearl
13 1 (0.48%) WebSphere
Applications
1 104 (50.00%) MS Office
2 64 (30.77%) MS Excel
3 6 (2.88%) MS PowerPoint
Business Applications
1 1 (0.48%) SAP Oil and Gas
1 1 (0.48%) Remedy ITSM
Cloud Services
1 10 (4.81%) Office 365
2 4 (1.92%) Google Apps
3 1 (0.48%) Cloud Computing
3 1 (0.48%) SaaS
3 1 (0.48%) PaaS
Communications & Networking
1 66 (31.73%) Firewall
2 47 (22.60%) DNS
3 44 (21.15%) TCP/IP
4 37 (17.79%) DHCP
5 26 (12.50%) LAN
6 23 (11.06%) Internet
7 19 (9.13%) VPN
8 17 (8.17%) Wireless
9 15 (7.21%) WAN
10 8 (3.85%) VoIP
11 6 (2.88%) ADSL
11 6 (2.88%) NetScreen
12 4 (1.92%) NAS
12 4 (1.92%) SAN
13 3 (1.44%) Cisco ASA
14 2 (0.96%) DSL
15 1 (0.48%) Intranet
15 1 (0.48%) FTP
15 1 (0.48%) HTTP
15 1 (0.48%) ISDN
Database & Business Intelligence
1 14 (6.73%) SQL Server
2 6 (2.88%) Crystal Reports
3 2 (0.96%) MySQL
4 1 (0.48%) Oracle Reports
4 1 (0.48%) SQL Server 2005
4 1 (0.48%) SQL Server 2008
4 1 (0.48%) Oracle Database
General
1 49 (23.56%) Finance
2 8 (3.85%) Legal
2 8 (3.85%) Telecoms
3 7 (3.37%) Banking
4 4 (1.92%) Publishing
5 3 (1.44%) Retail
5 3 (1.44%) Marketing
6 2 (0.96%) Law
6 2 (0.96%) Back Office
7 1 (0.48%) Electronics
7 1 (0.48%) Games
7 1 (0.48%) Manufacturing
Libraries, Frameworks & Software Standards
1 2 (0.96%) HTML
1 2 (0.96%) .NET
2 1 (0.48%) CSS
2 1 (0.48%) SOAP
2 1 (0.48%) Web Services
2 1 (0.48%) XML
2 1 (0.48%) DOM
2 1 (0.48%) XHTML
2 1 (0.48%) XML Schema
2 1 (0.48%) Ajax
2 1 (0.48%) JSON
2 1 (0.48%) DHTML
Miscellaneous
1 54 (25.96%) Blackberry
2 25 (12.02%) iPhone
3 13 (6.25%) Video Conferencing
4 12 (5.77%) iPad
5 8 (3.85%) Hedge funds
6 6 (2.88%) EqualLogic
7 5 (2.40%) Mathematics
7 5 (2.40%) Firmware
7 5 (2.40%) Replication
8 2 (0.96%) PDA
8 2 (0.96%) CCTV
8 2 (0.96%) EPoS
9 1 (0.48%) Open Source
9 1 (0.48%) Computer Science
9 1 (0.48%) Fat Client
9 1 (0.48%) Clustering
9 1 (0.48%) E-Learning
9 1 (0.48%) Web 2.0
9 1 (0.48%) Thin Client
9 1 (0.48%) DTV
Operating Systems
1 184 (88.46%) Windows
2 91 (43.75%) Windows Server 2008
3 65 (31.25%) Windows 7
4 60 (28.85%) Windows XP
4 60 (28.85%) Windows Server 2003
5 48 (23.08%) Windows 8
6 30 (14.42%) Linux
7 28 (13.46%) Windows Server 2012
8 25 (12.02%) Mac OS X
9 23 (11.06%) Windows Vista
10 21 (10.10%) Android
11 18 (8.65%) Mac OS
12 8 (3.85%) UNIX
13 6 (2.88%) Windows 2000
14 4 (1.92%) Solaris
14 4 (1.92%) Debian
15 2 (0.96%) Mac OS X Server
16 1 (0.48%) CentOS
16 1 (0.48%) Red Hat Enterprise Linux
Processes & Methodologies
1 46 (22.12%) ITIL
2 18 (8.65%) Service Management
3 11 (5.29%) Service Delivery
4 9 (4.33%) Asset Management
4 9 (4.33%) Incident Management
4 9 (4.33%) ITIL V2
5 7 (3.37%) ITSM
6 6 (2.88%) Network Architecture
6 6 (2.88%) Change Control
6 6 (2.88%) Mobile Device Management
7 5 (2.40%) Time Management
7 5 (2.40%) ISMS
7 5 (2.40%) Software Testing
8 4 (1.92%) ITIL V3
8 4 (1.92%) Continuous Improvement
8 4 (1.92%) Migration
8 4 (1.92%) Change Management
8 4 (1.92%) Load Balancing
9 3 (1.44%) Release Management
9 3 (1.44%) Root Cause Analysis
Programming Languages
1 28 (13.46%) C
2 26 (12.50%) SQL
3 5 (2.40%) T-SQL
4 3 (1.44%) VBScript
4 3 (1.44%) VBA
5 2 (0.96%) PowerShell
5 2 (0.96%) JavaScript
5 2 (0.96%) PHP
6 1 (0.48%) C#
6 1 (0.48%) VB
6 1 (0.48%) VB.NET
6 1 (0.48%) PHP5
6 1 (0.48%) PHP4
Qualifications
1 48 (23.08%) Microsoft Certification
2 43 (20.67%) MCP
3 16 (7.69%) MCSE
4 15 (7.21%) MCITP
5 11 (5.29%) Cisco Certification
5 11 (5.29%) CCNA
6 10 (4.81%) MCSA
7 9 (4.33%) Degree
8 8 (3.85%) A+ Certification
8 8 (3.85%) Security Cleared
9 7 (3.37%) Network+ Certification
9 7 (3.37%) SC Cleared
10 3 (1.44%) CCSA
11 2 (0.96%) ITIL Certification
11 2 (0.96%) MCTS
11 2 (0.96%) VMware Certified Professional (VCP)
12 1 (0.48%) JNCIA
12 1 (0.48%) DV Cleared
12 1 (0.48%) CCENT
12 1 (0.48%) CCSE
Quality Assurance & Compliance
1 30 (14.42%) SLA
2 5 (2.40%) ISO/IEC 27001
3 1 (0.48%) QA
System Software
1 144 (69.23%) Active Directory
2 47 (22.60%) VMware Infrastructure
3 32 (15.38%) Terminal Services
4 13 (6.25%) Hyper-V
5 8 (3.85%) XenApp
6 6 (2.88%) vSphere
6 6 (2.88%) VMware ESXi
7 5 (2.40%) XenServer
8 2 (0.96%) XenDesktop
9 1 (0.48%) Microsoft App-V
9 1 (0.48%) VMware Server
Systems Management
1 12 (5.77%) NetBackup
2 10 (4.81%) Backup Exec
3 7 (3.37%) WSUS
4 4 (1.92%) SCCM
5 3 (1.44%) OpenView
5 3 (1.44%) Systems Management Server (SMS)
6 1 (0.48%) OpenView Configuration Management
6 1 (0.48%) Norton AntiVirus
6 1 (0.48%) Tivoli
6 1 (0.48%) MOM
Vendors
1 115 (55.29%) Microsoft
2 54 (25.96%) VMware
3 39 (18.75%) Citrix
4 35 (16.83%) Symantec
5 25 (12.02%) Cisco
6 24 (11.54%) Juniper
7 15 (7.21%) HP
8 14 (6.73%) Apple
9 11 (5.29%) Veritas
10 9 (4.33%) Dell
10 9 (4.33%) Google
11 8 (3.85%) SunGard
12 7 (3.37%) CheckPoint
13 6 (2.88%) Bloomberg
13 6 (2.88%) Autodesk
13 6 (2.88%) Red Hat
13 6 (2.88%) NetApp
14 5 (2.40%) Veeam
15 4 (1.92%) Oracle
15 4 (1.92%) ServiceNow
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