The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 486 551 542
Rank change year-on-year
+65 -9
Permanent jobs requiring a 2nd Line Support Engineer 147 102 61
As % of all permanent IT jobs located in London 0.33% 0.21% 0.14%
As % of the Job Titles category 0.35% 0.22% 0.15%
Number of salaries quoted 136 85 50
Average salary £27,500 £27,500 £30,000
Average salary % change year-on-year
- -8.33%
90% offered a salary of more than £23,000 £22,500 £25,000
10% offered a salary of more than £32,750 £32,500 £40,000
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41608 45886 41320
As % of all permanent IT jobs located in London 93.35% 93.66% 93.69%
Number of salaries quoted 35298 38585 34779
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 3 July 2015.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 22 £28,500 +1.78% 1
Croydon +16 15 £25,000 +6.38% 1
Docklands, London +9 10 - -
Southwark - 3 £28,000 -
Dagenham +2 2 £27,500 -8.33%
Harrow - 2 £25,500 -
Chiswick - 2 £29,000 - 1
Bromley +19 1 £22,500 -
Brentford +5 1 £26,500 +8.16%
Kingston Upon Thames +5 1 £25,000 -50.00% 1
Edgware +1 1 £27,000 +28.57%
Uxbridge -1 1 £24,500 -42.35%
Coulsdon - 1 £23,000 -
Twickenham - 1 £32,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 3 July 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 264 (91.67%) Windows
2 203 (70.49%) Microsoft
3 183 (63.54%) Active Directory
4 112 (38.89%) MS Exchange
5 109 (37.85%) VMware
6 107 (37.15%) MS Office
7 98 (34.03%) Windows Server 2008
8 91 (31.60%) Windows Server 2012
9 87 (30.21%) Windows Server 2003
10 83 (28.82%) Firewall
11 81 (28.13%) MS Excel
12 78 (27.08%) Blackberry
13 71 (24.65%) VMware Infrastructure
14 70 (24.31%) Citrix
15 68 (23.61%) Windows 7
16 67 (23.26%) Windows 8
17 65 (22.57%) Exchange Server 2010
18 63 (21.88%) Exchange Server 2013
18 63 (21.88%) TCP/IP
19 60 (20.83%) Apple
20 59 (20.49%) Windows XP
21 56 (19.44%) LAN
21 56 (19.44%) ITIL
22 54 (18.75%) Microsoft Certification
22 54 (18.75%) Cisco
23 53 (18.40%) DNS
24 50 (17.36%) WAN
25 45 (15.63%) Hyper-V
26 44 (15.28%) VoIP
26 44 (15.28%) SLA

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 3 July 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 112 (38.89%) MS Exchange
2 65 (22.57%) Exchange Server 2010
3 63 (21.88%) Exchange Server 2013
4 36 (12.50%) Exchange Server 2007
5 29 (10.07%) IIS
6 19 (6.60%) Exchange Server 2003
7 14 (4.86%) Lync
8 10 (3.47%) Blackberry Enterprise Server
9 9 (3.13%) IBM Notes
10 6 (2.08%) Apache
11 2 (0.69%) SharePoint
12 1 (0.35%) LiveLink
Applications
1 107 (37.15%) MS Office
2 81 (28.13%) MS Excel
3 10 (3.47%) MS PowerPoint
4 2 (0.69%) Adobe Creative Suite
5 1 (0.35%) InDesign
5 1 (0.35%) MS Project
Business Applications
1 1 (0.35%) Oracle Applications
Cloud Services
1 19 (6.60%) Office 365
2 6 (2.08%) Cloud Computing
3 1 (0.35%) Google Apps
Communications & Networking
1 83 (28.82%) Firewall
2 63 (21.88%) TCP/IP
3 56 (19.44%) LAN
4 53 (18.40%) DNS
5 50 (17.36%) WAN
6 44 (15.28%) VoIP
7 37 (12.85%) DHCP
8 30 (10.42%) VPN
9 27 (9.38%) Wireless
10 20 (6.94%) Internet
11 14 (4.86%) BGP
11 14 (4.86%) Cisco ASA
12 12 (4.17%) SAN
12 12 (4.17%) OSPF
12 12 (4.17%) iSCSI
13 9 (3.13%) GoToMeeting
13 9 (3.13%) Skype
13 9 (3.13%) Fibre Channel
13 9 (3.13%) Cisco Nexus
14 7 (2.43%) VLAN
Database & Business Intelligence
1 5 (1.74%) SQL Server
2 2 (0.69%) MarkLogic
3 1 (0.35%) Oracle Database
General
1 30 (10.42%) Finance
2 9 (3.13%) Retail
3 5 (1.74%) Telecoms
3 5 (1.74%) Legal
4 4 (1.39%) Advertising
4 4 (1.39%) Publishing
4 4 (1.39%) Law
5 3 (1.04%) Banking
6 1 (0.35%) Manufacturing
6 1 (0.35%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (1.39%) .NET
1 4 (1.39%) Java RMI
2 2 (0.69%) COM
2 2 (0.69%) Web Services
3 1 (0.35%) Software Packaging
Miscellaneous
1 78 (27.08%) Blackberry
2 32 (11.11%) iPhone
3 13 (4.51%) iPad
4 9 (3.13%) Data Centre
5 4 (1.39%) Video Conferencing
5 4 (1.39%) Digital Media
5 4 (1.39%) PDA
6 3 (1.04%) Enterprise Software
6 3 (1.04%) User Experience
6 3 (1.04%) Analytical Skills
7 2 (0.69%) Thin Client
7 2 (0.69%) Fat Client
7 2 (0.69%) Management Information System
7 2 (0.69%) Handset
7 2 (0.69%) Replication
8 1 (0.35%) Robotics
8 1 (0.35%) Computer Science
8 1 (0.35%) Hedge funds
Operating Systems
1 264 (91.67%) Windows
2 98 (34.03%) Windows Server 2008
3 91 (31.60%) Windows Server 2012
4 87 (30.21%) Windows Server 2003
5 68 (23.61%) Windows 7
6 67 (23.26%) Windows 8
7 59 (20.49%) Windows XP
8 36 (12.50%) Windows Vista
8 36 (12.50%) Android
9 28 (9.72%) Mac OS X
10 22 (7.64%) Linux
11 20 (6.94%) Apple iOS
12 7 (2.43%) Mac OS
13 3 (1.04%) UNIX
14 2 (0.69%) CentOS
14 2 (0.69%) Red Hat Enterprise Linux
14 2 (0.69%) Windows 2000
14 2 (0.69%) Debian
15 1 (0.35%) Mac OS X Server
Processes & Methodologies
1 56 (19.44%) ITIL
2 25 (8.68%) Service Delivery
3 21 (7.29%) Kalman Filter
4 12 (4.17%) Network Management
5 11 (3.82%) Mentoring
5 11 (3.82%) Migration
6 9 (3.13%) Incident Management
6 9 (3.13%) Load Balancing
7 6 (2.08%) CRM
8 5 (1.74%) Logistics
8 5 (1.74%) Time Management
9 4 (1.39%) Problem Management
9 4 (1.39%) Change Management
9 4 (1.39%) Root Cause Analysis
9 4 (1.39%) Mobile Device Management
10 3 (1.04%) Network Design
11 2 (0.69%) Service Management
11 2 (0.69%) Cyber Security
11 2 (0.69%) Performance Tuning
11 2 (0.69%) ITIL V3
Programming Languages
1 39 (13.54%) SQL
2 20 (6.94%) C
3 2 (0.69%) PHP
3 2 (0.69%) PowerShell
4 1 (0.35%) JavaScript
4 1 (0.35%) VB
Qualifications
1 54 (18.75%) Microsoft Certification
2 34 (11.81%) MCSE
3 25 (8.68%) CCNA
3 25 (8.68%) Cisco Certification
4 20 (6.94%) MCP
5 13 (4.51%) MCSA
5 13 (4.51%) MCITP
6 11 (3.82%) CCNP
7 8 (2.78%) Degree
8 7 (2.43%) ITIL Certification
9 3 (1.04%) JNCIS
9 3 (1.04%) ITIL Foundation Certificate
10 2 (0.69%) MCTS
10 2 (0.69%) VMware Certified Professional (VCP)
11 1 (0.35%) ACTC
11 1 (0.35%) CCA
11 1 (0.35%) Citrix Certification
11 1 (0.35%) A+ Certification
Quality Assurance & Compliance
1 44 (15.28%) SLA
2 1 (0.35%) QA
System Software
1 183 (63.54%) Active Directory
2 71 (24.65%) VMware Infrastructure
3 45 (15.63%) Hyper-V
4 23 (7.99%) Terminal Services
5 13 (4.51%) Terminal Server
5 13 (4.51%) XenApp
6 5 (1.74%) vSphere
6 5 (1.74%) VMware Workstation
7 4 (1.39%) Citrix Presentation Server
8 1 (0.35%) VMware Server
8 1 (0.35%) Squid
8 1 (0.35%) VMware ESX
8 1 (0.35%) VMware ESXi
Systems Management
1 12 (4.17%) FortiGate
2 9 (3.13%) WSUS
2 9 (3.13%) SCCM
3 7 (2.43%) Backup Exec
4 6 (2.08%) Symantec Endpoint Protection
5 4 (1.39%) Symantec Enterprise Vault
5 4 (1.39%) DameWare
6 3 (1.04%) Casper Suite
7 2 (0.69%) NetBackup
7 2 (0.69%) Norton AntiVirus
8 1 (0.35%) Nagios
8 1 (0.35%) SCVMM
Vendors
1 203 (70.49%) Microsoft
2 109 (37.85%) VMware
3 70 (24.31%) Citrix
4 60 (20.83%) Apple
5 54 (18.75%) Cisco
6 42 (14.58%) HP
7 40 (13.89%) Dell
8 25 (8.68%) Juniper
9 22 (7.64%) Symantec
10 17 (5.90%) Mitel
10 17 (5.90%) Bloomberg
11 9 (3.13%) Lotus
11 9 (3.13%) IBM
12 7 (2.43%) Avaya
13 6 (2.08%) SolarWinds
13 6 (2.08%) SonicWALL
13 6 (2.08%) Draytek
14 5 (1.74%) Red Hat
15 3 (1.04%) Oracle
15 3 (1.04%) Polycom
London
Etech Partners
Salary: Up to £32,000 per annum + Benefits
Posted: Yesterday
Croydon, Surrey
Senitor Associates
Salary: £26000 per annum
Posted: Yesterday
London
Recruitment Genius
Salary: £17500 - £20000 per annum
Posted: 2 days ago
London
Talent International
Salary: £25000 - £30000 per annum
Posted: 3 days ago
City, London
Bluefire Consulting
Salary: £28000 - £32000 per annum + Excellent Benefits
Posted: 4 days ago
London
Marcus Donald People
Salary: £22000 - £24000 per annum
Posted: 4 days ago
East London
Millshill Recruitment Ltd
Salary: Up to £35,000 per annum
Posted: 5 days ago
Kingston Upon Thames, Surrey
Millshill Recruitment Ltd
Salary: From £23,000 to £25,000 per annum
Posted: 5 days ago
South East London
Redblade Ltd
Salary: From £28,000 to £30,000 per annum
Posted: 22 days ago
Chiswick, London
International SOS
Salary: Competitive benefits
Posted: 23 days ago