The statistics below represent IT jobs advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 491 495 531
Rank change year-on-year
+4 +36
Permanent jobs requiring a 2nd Line Support Engineer 126 171 135
As % of all permanent IT jobs located in London 0.33% 0.39% 0.29%
As % of the Job Titles category 0.35% 0.40% 0.31%
Number of salaries quoted 116 159 114
Median salary £30,000 £26,500 £27,500
Median salary % change year-on-year
+13.20% -3.63%
90% offered a salary of more than £23,750 £22,500 £22,150
10% offered a salary of more than £35,000 £34,600 £40,000
UK excluding London median salary £26,500 £25,500 £25,000
% change year-on-year
+3.92% +2.00%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
36116 42293 43830
As % of all permanent IT jobs located in London 95.67% 95.76% 95.72%
Number of salaries quoted 31317 35995 36454
Median salary £55,000 £55,000 £52,500
Median salary % change year-on-year
- +4.76%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 25 September 2016.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +51 17 £28,000 +5.66% 2
Coulsdon - 7 £25,000 -
Docklands, London +14 3 - -
Kingston Upon Thames +2 3 £31,500 +14.54% 1
Surbiton - 1 £22,500 -
West Drayton - 1 £28,500 - 1
Wimbledon - 1 £24,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 25 September 2016, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 212 (88.70%) Windows
2 186 (77.82%) Active Directory
3 132 (55.23%) Microsoft
4 109 (45.61%) Windows Server
5 96 (40.17%) MS Exchange
6 90 (37.66%) MS Office
7 80 (33.47%) VMware
8 78 (32.64%) Windows 7
9 75 (31.38%) TCP/IP
10 73 (30.54%) MS Excel
11 71 (29.71%) Citrix
12 63 (26.36%) Windows Server 2012
13 58 (24.27%) Windows Server 2008
14 55 (23.01%) Office 365
15 54 (22.59%) VMware Infrastructure
16 53 (22.18%) Firewall
16 53 (22.18%) ITIL
17 49 (20.50%) Windows 8
18 47 (19.67%) SLA
19 44 (18.41%) Cisco
20 43 (17.99%) Exchange Server 2010
21 42 (17.57%) Hyper-V
22 41 (17.15%) Finance
23 39 (16.32%) DNS
23 39 (16.32%) SQL
23 39 (16.32%) Exchange Server 2013
24 37 (15.48%) LAN
25 36 (15.06%) Skype for Business
26 35 (14.64%) WAN
27 34 (14.23%) SQL Server

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 96 (40.17%) MS Exchange
2 43 (17.99%) Exchange Server 2010
3 39 (16.32%) Exchange Server 2013
4 36 (15.06%) Skype for Business
5 30 (12.55%) IIS
6 28 (11.72%) SharePoint
7 21 (8.79%) Exchange Server 2007
8 7 (2.93%) Exchange Server 2003
9 6 (2.51%) Apache
9 6 (2.51%) Blackberry Enterprise Server
10 4 (1.67%) CMS
11 2 (0.84%) Drupal
11 2 (0.84%) IBM Notes
11 2 (0.84%) WordPress
Applications
1 90 (37.66%) MS Office
2 73 (30.54%) MS Excel
3 5 (2.09%) Adobe Creative Suite
3 5 (2.09%) MS Visio
4 4 (1.67%) Final Cut Pro
5 3 (1.26%) MS PowerPoint
6 1 (0.42%) Acrobat
6 1 (0.42%) Photoshop
Business Applications
1 4 (1.67%) Remedy ITSM
2 3 (1.26%) Dynamics CRM
3 1 (0.42%) Oracle Applications
Cloud Services
1 55 (23.01%) Office 365
2 5 (2.09%) Amazon AWS
3 4 (1.67%) Cloud Computing
4 3 (1.26%) Google Apps
4 3 (1.26%) Google Drive
4 3 (1.26%) Microsoft Azure
5 1 (0.42%) Adobe Creative Cloud
5 1 (0.42%) Azure Active Directory
5 1 (0.42%) Dropbox
Communications & Networking
1 75 (31.38%) TCP/IP
2 53 (22.18%) Firewall
3 39 (16.32%) DNS
4 37 (15.48%) LAN
5 35 (14.64%) WAN
6 25 (10.46%) VoIP
7 24 (10.04%) DHCP
8 21 (8.79%) VPN
9 16 (6.69%) SAN
10 15 (6.28%) Remote Desktop
10 15 (6.28%) Wireless
11 13 (5.44%) Skype
12 9 (3.77%) Internet
13 7 (2.93%) IP Telephony
14 5 (2.09%) NAS
14 5 (2.09%) WebEx
15 4 (1.67%) IPsec
16 3 (1.26%) Cisco ASA
17 2 (0.84%) Cisco IOS
17 2 (0.84%) Network Security
Database & Business Intelligence
1 34 (14.23%) SQL Server
2 6 (2.51%) MySQL
2 6 (2.51%) SQL Server 2008
2 6 (2.51%) SQL Server 2012
3 3 (1.26%) MarkLogic
3 3 (1.26%) PostgreSQL
3 3 (1.26%) Relational Database
4 2 (0.84%) Informix
5 1 (0.42%) RDBMS
5 1 (0.42%) SQL Server 2000
5 1 (0.42%) SQL Server 2005
5 1 (0.42%) SQL Server 2014
Development Applications
1 4 (1.67%) JIRA
2 3 (1.26%) MSI
General
1 41 (17.15%) Finance
2 16 (6.69%) Telecoms
3 6 (2.51%) Marketing
4 5 (2.09%) Legal
5 4 (1.67%) Banking
5 4 (1.67%) Financial Institution
5 4 (1.67%) Publishing
6 3 (1.26%) Advertising
6 3 (1.26%) French Language
6 3 (1.26%) German Language
7 2 (0.84%) Billing
8 1 (0.42%) Investment Banking
8 1 (0.42%) Law
8 1 (0.42%) Manufacturing
Libraries, Frameworks & Software Standards
1 8 (3.35%) X-Windows
2 7 (2.93%) Web Services
3 5 (2.09%) HTML
4 4 (1.67%) .NET
4 4 (1.67%) CSS
4 4 (1.67%) Software Packaging
5 3 (1.26%) ASP.NET
5 3 (1.26%) ASP.NET Web Forms
5 3 (1.26%) FIX Protocol
5 3 (1.26%) XML
Miscellaneous
1 26 (10.88%) Blackberry
1 26 (10.88%) iPhone
2 15 (6.28%) Analytical Skills
3 13 (5.44%) Driving Licence
4 9 (3.77%) Computer Science
4 9 (3.77%) Data Centre
5 8 (3.35%) Smartphone
6 6 (2.51%) iPad
7 5 (2.09%) Client/Server
8 4 (1.67%) Management Information System
8 4 (1.67%) Private Cloud
8 4 (1.67%) Statistics
8 4 (1.67%) Video Conferencing
9 3 (1.26%) New Media
9 3 (1.26%) Performance Metrics
9 3 (1.26%) User Experience
10 2 (0.84%) BYOD
10 2 (0.84%) Ontologies
11 1 (0.42%) CCTV
11 1 (0.42%) Handset
Operating Systems
1 212 (88.70%) Windows
2 109 (45.61%) Windows Server
3 78 (32.64%) Windows 7
4 63 (26.36%) Windows Server 2012
5 58 (24.27%) Windows Server 2008
6 49 (20.50%) Windows 8
7 28 (11.72%) Windows Server 2003
8 25 (10.46%) Linux
9 23 (9.62%) Android
9 23 (9.62%) Windows 10
10 21 (8.79%) Mac OS X
11 18 (7.53%) Windows Vista
12 15 (6.28%) Windows XP
13 8 (3.35%) Mac OS
14 7 (2.93%) Apple iOS
15 6 (2.51%) Unix
16 3 (1.26%) CentOS
17 2 (0.84%) Solaris
17 2 (0.84%) VMS
18 1 (0.42%) Windows Mobile
Processes & Methodologies
1 53 (22.18%) ITIL
2 23 (9.62%) Service Management
3 17 (7.11%) Project Management
4 13 (5.44%) Change Management
5 11 (4.60%) Email Filtering
5 11 (4.60%) Kalman Filter
6 9 (3.77%) Change Control
7 8 (3.35%) Asset Management
7 8 (3.35%) ITSM
8 7 (2.93%) Line Management
8 7 (2.93%) Mentoring
9 6 (2.51%) Agile Software Development
9 6 (2.51%) Incident Management
9 6 (2.51%) Mobile Device Management
9 6 (2.51%) Web Design
10 5 (2.09%) Continuous Improvement
10 5 (2.09%) Problem Management
10 5 (2.09%) Software Deployment
11 4 (1.67%) Patch Management
11 4 (1.67%) Software Asset Management
Programming Languages
1 39 (16.32%) SQL
2 14 (5.86%) C
3 8 (3.35%) PowerShell
4 5 (2.09%) PHP
5 2 (0.84%) C#
5 2 (0.84%) JavaScript
5 2 (0.84%) SPARQL
6 1 (0.42%) VB
Qualifications
1 28 (11.72%) Microsoft Certification
2 25 (10.46%) MCSE
3 15 (6.28%) CCNA
3 15 (6.28%) Cisco Certification
3 15 (6.28%) MCSA
4 13 (5.44%) Degree
5 11 (4.60%) MCITP
5 11 (4.60%) MCP
6 5 (2.09%) ITIL Certification
7 4 (1.67%) A+ Certification
7 4 (1.67%) MCDST
8 3 (1.26%) CompTIA Security+
8 3 (1.26%) Security+ Certification
9 2 (0.84%) DBS Check
9 2 (0.84%) JNCIA
9 2 (0.84%) MCTS
9 2 (0.84%) Network+ Certification
9 2 (0.84%) VMware Certified Professional (VCP)
10 1 (0.42%) Security Cleared
Quality Assurance & Compliance
1 47 (19.67%) SLA
2 4 (1.67%) ISO 9000
2 4 (1.67%) ISO/IEC 27001
3 2 (0.84%) ISO 9001
3 2 (0.84%) QA
4 1 (0.42%) Sarbanes-Oxley
System Software
1 186 (77.82%) Active Directory
2 54 (22.59%) VMware Infrastructure
3 42 (17.57%) Hyper-V
4 23 (9.62%) XenApp
5 17 (7.11%) Terminal Services
6 10 (4.18%) XenDesktop
7 9 (3.77%) vSphere
8 7 (2.93%) Microsoft App-V
9 5 (2.09%) Virtual Servers
10 4 (1.67%) BitLocker
10 4 (1.67%) Virtual Machines
10 4 (1.67%) XenServer
11 3 (1.26%) Microsoft Virtual Server
11 3 (1.26%) Squid
12 1 (0.42%) Virtual Desktop
12 1 (0.42%) VMware ESXi
Systems Management
1 16 (6.69%) SCCM
2 8 (3.35%) FortiGate
3 5 (2.09%) Backup Exec
3 5 (2.09%) WSUS
4 4 (1.67%) Icinga
5 3 (1.26%) AirWatch
5 3 (1.26%) Casper Suite
6 2 (0.84%) Microsoft Data Protection Manager
6 2 (0.84%) Nagios
6 2 (0.84%) Opsview
6 2 (0.84%) ZABBIX
7 1 (0.42%) Failover Clustering
7 1 (0.42%) McAfee ePO
7 1 (0.42%) Norton AntiVirus
7 1 (0.42%) SCOM
Vendors
1 132 (55.23%) Microsoft
2 80 (33.47%) VMware
3 71 (29.71%) Citrix
4 44 (18.41%) Cisco
5 27 (11.30%) Apple
6 26 (10.88%) Dell
7 22 (9.21%) HP
8 15 (6.28%) Sage
9 11 (4.60%) SonicWALL
10 8 (3.35%) Adobe
10 8 (3.35%) Google
11 7 (2.93%) IBM
12 5 (2.09%) Avaya
12 5 (2.09%) EMC
12 5 (2.09%) ServiceNow
13 4 (1.67%) BMC
13 4 (1.67%) Juniper
13 4 (1.67%) Meraki
13 4 (1.67%) Twitter
13 4 (1.67%) Veeam
Kingston Upon Thames, Surrey
Millshill Recruitment Ltd
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
East London
Millshill Recruitment Ltd
Salary: From £32,000 to £35,000 per annum + Bens
Posted: 3 days ago
West Drayton, Middlesex
Xist4 IT Recruitment
Salary: £25-32,000
Posted: 6 days ago
City, London
Eaglecliff
Salary: From £27,500 to £37,500 per annum
Posted: 6 days ago
London
Ampersand Consulting
Salary: £21000 - £25000 per annum + Benefits
Posted: 5 days ago
London
Ashdown IT
Salary: £30000 - £34000 per annum + benefits
Posted: 6 days ago
City, London
Eaglecliff
Salary: From £25,000 to £32,000 per annum + Benefits
Posted: 6 days ago
London
Bluetown Online LTD
Salary: £26000 - £30000 per annum
Posted: 13 days ago
London, London, United Kingdom
XIST4 Recruitment
Salary: £25-32,000 + Bens
Posted: 26 days ago