The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 459 538 563
Rank change year-on-year
+79 +25
Permanent jobs requiring a 2nd Line Support Engineer 147 86 50
As % of all permanent IT jobs located in London 0.35% 0.20% 0.11%
As % of the Job Titles category 0.37% 0.21% 0.12%
Number of salaries quoted 124 76 38
Average salary £28,500 £27,250 £30,000
Average salary % change year-on-year
+4.58% -9.16%
90% offered a salary of more than £24,000 £22,500 £23,000
10% offered a salary of more than £33,850 £35,000 £40,000
UK excluding London average salary £26,000 £24,000 £27,500
% change year-on-year
+8.33% -12.72%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
39433 40982 41542
As % of all permanent IT jobs located in London 93.76% 93.75% 94.26%
Number of salaries quoted 33271 33550 35413
Average salary £53,000 £52,500 £50,000
Average salary % change year-on-year
+0.95% +5.00%
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £77,500 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 2 March 2015.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +34 33 £27,500 +12.24% 2
Docklands, London +8 12 £30,000 -
Hillingdon - 10 £27,500 -
Southwark - 2 - -
Uxbridge - 2 £26,250 -
Bromley +5 1 £25,000 +16.27%
Croydon +2 1 £21,500 -4.44% 1
Hayes - 1 £42,500 -
Ilford - 1 £26,500 -
Sidcup - 1 £30,000 -
Chiswick - 1 £26,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 2 March 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 203 (86.75%) Windows
2 160 (68.38%) Microsoft
3 131 (55.98%) Active Directory
4 93 (39.74%) MS Exchange
5 91 (38.89%) Windows Server 2008
6 88 (37.61%) MS Excel
7 82 (35.04%) Firewall
8 79 (33.76%) MS Office
9 76 (32.48%) TCP/IP
9 76 (32.48%) Windows 7
10 70 (29.91%) Windows 8
11 68 (29.06%) Windows Server 2003
12 66 (28.21%) DNS
13 64 (27.35%) VMware
14 61 (26.07%) Windows Server 2012
15 56 (23.93%) Cisco
15 56 (23.93%) VPN
16 54 (23.08%) Windows XP
17 53 (22.65%) Blackberry
18 47 (20.09%) DHCP
19 45 (19.23%) Apple
19 45 (19.23%) Exchange Server 2010
20 44 (18.80%) VMware Infrastructure
20 44 (18.80%) ITIL
21 42 (17.95%) Microsoft Certification
22 40 (17.09%) Mac OS X
23 38 (16.24%) Windows Vista
24 35 (14.96%) MCP
25 34 (14.53%) LAN
25 34 (14.53%) WAN

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 2 March 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (39.74%) MS Exchange
2 45 (19.23%) Exchange Server 2010
3 30 (12.82%) Exchange Server 2013
4 25 (10.68%) Exchange Server 2007
5 18 (7.69%) IIS
6 14 (5.98%) Blackberry Enterprise Server
7 8 (3.42%) Lync
8 7 (2.99%) IBM Notes
8 7 (2.99%) SharePoint
9 6 (2.56%) Exchange Server 2003
10 5 (2.14%) Apache
11 2 (0.85%) WebSphere
11 2 (0.85%) K2 blackpearl
12 1 (0.43%) Exchange Server 2000
Applications
1 88 (37.61%) MS Excel
2 79 (33.76%) MS Office
3 8 (3.42%) MS PowerPoint
4 4 (1.71%) MS Visio
5 1 (0.43%) MS Project
Business Applications
1 1 (0.43%) SAP Oil and Gas
Cloud Services
1 14 (5.98%) Office 365
2 3 (1.28%) Google Apps
3 1 (0.43%) Cloud Computing
Communications & Networking
1 82 (35.04%) Firewall
2 76 (32.48%) TCP/IP
3 66 (28.21%) DNS
4 56 (23.93%) VPN
5 47 (20.09%) DHCP
6 34 (14.53%) LAN
6 34 (14.53%) WAN
7 17 (7.26%) VoIP
8 10 (4.27%) Wireless
9 9 (3.85%) SAN
10 8 (3.42%) Internet
10 8 (3.42%) MPLS
10 8 (3.42%) BGP
11 6 (2.56%) DSL
11 6 (2.56%) Cisco IOS
11 6 (2.56%) Cisco ASA
11 6 (2.56%) IP Telephony
12 5 (2.14%) OSPF
13 4 (1.71%) VLAN
13 4 (1.71%) IPv4
Database & Business Intelligence
1 2 (0.85%) FileMaker
1 2 (0.85%) Oracle Database
General
1 26 (11.11%) Finance
2 13 (5.56%) Telecoms
3 9 (3.85%) Banking
4 7 (2.99%) Retail
5 4 (1.71%) Law
6 3 (1.28%) Marketing
7 2 (0.85%) Legal
7 2 (0.85%) Advertising
8 1 (0.43%) Publishing
8 1 (0.43%) Financial Institution
8 1 (0.43%) Electronics
8 1 (0.43%) Manufacturing
8 1 (0.43%) French Language
8 1 (0.43%) German Language
8 1 (0.43%) Italian Language
8 1 (0.43%) Russian Language
8 1 (0.43%) Spanish Language
Libraries, Frameworks & Software Standards
1 3 (1.28%) .NET
Miscellaneous
1 53 (22.65%) Blackberry
2 26 (11.11%) iPhone
3 5 (2.14%) Replication
4 4 (1.71%) Computer Science
4 4 (1.71%) Analytical Skills
5 3 (1.28%) Enterprise Software
5 3 (1.28%) User Experience
5 3 (1.28%) Fat Client
5 3 (1.28%) iPad
5 3 (1.28%) PDA
5 3 (1.28%) Thin Client
6 2 (0.85%) Clustering
6 2 (0.85%) Video Conferencing
6 2 (0.85%) Handset
7 1 (0.43%) Digital Media
7 1 (0.43%) CCTV
7 1 (0.43%) EPoS
7 1 (0.43%) DTV
Operating Systems
1 203 (86.75%) Windows
2 91 (38.89%) Windows Server 2008
3 76 (32.48%) Windows 7
4 70 (29.91%) Windows 8
5 68 (29.06%) Windows Server 2003
6 61 (26.07%) Windows Server 2012
7 54 (23.08%) Windows XP
8 40 (17.09%) Mac OS X
9 38 (16.24%) Windows Vista
10 19 (8.12%) Linux
10 19 (8.12%) Apple iOS
11 18 (7.69%) Android
12 6 (2.56%) Mac OS
13 3 (1.28%) UNIX
13 3 (1.28%) CentOS
13 3 (1.28%) Red Hat Enterprise Linux
14 2 (0.85%) Windows 2000
14 2 (0.85%) Mac OS X Server
14 2 (0.85%) Debian
Processes & Methodologies
1 44 (18.80%) ITIL
2 12 (5.13%) Kalman Filter
3 11 (4.70%) Service Delivery
4 9 (3.85%) Mentoring
5 8 (3.42%) Load Balancing
5 8 (3.42%) Logistics
6 7 (2.99%) CRM
6 7 (2.99%) Cash Management
7 5 (2.14%) Software Testing
7 5 (2.14%) Incident Management
8 4 (1.71%) Change Management
8 4 (1.71%) Network Management
8 4 (1.71%) Problem Management
9 3 (1.28%) Infrastructure Management
9 3 (1.28%) Knowledge Management
9 3 (1.28%) Service Management
9 3 (1.28%) Network Design
10 2 (0.85%) Migration
10 2 (0.85%) ITIL V2
10 2 (0.85%) Investment Management
Programming Languages
1 17 (7.26%) SQL
2 11 (4.70%) C
3 3 (1.28%) PHP
4 2 (0.85%) PowerShell
4 2 (0.85%) VBScript
5 1 (0.43%) VB
5 1 (0.43%) Java
5 1 (0.43%) JavaScript
Qualifications
1 42 (17.95%) Microsoft Certification
2 35 (14.96%) MCP
3 29 (12.39%) MCSE
4 24 (10.26%) CCNA
4 24 (10.26%) Cisco Certification
5 23 (9.83%) MCSA
6 22 (9.40%) MCITP
7 16 (6.84%) MCTS
8 13 (5.56%) ITIL Certification
9 8 (3.42%) Degree
10 7 (2.99%) CCNP
11 4 (1.71%) Security Cleared
12 3 (1.28%) VCP4
12 3 (1.28%) SC Cleared
12 3 (1.28%) DV Cleared
12 3 (1.28%) JNCIS
13 1 (0.43%) MCDST
13 1 (0.43%) HND
13 1 (0.43%) VMware Certified Professional (VCP)
13 1 (0.43%) CCA
Quality Assurance & Compliance
1 28 (11.97%) SLA
2 3 (1.28%) ISO/IEC 27001
3 1 (0.43%) ISO 9001
System Software
1 131 (55.98%) Active Directory
2 44 (18.80%) VMware Infrastructure
3 24 (10.26%) Hyper-V
4 15 (6.41%) Terminal Services
5 11 (4.70%) XenApp
6 8 (3.42%) vSphere
7 5 (2.14%) VMware Workstation
8 4 (1.71%) VMware ESXi
9 2 (0.85%) Microsoft App-V
9 2 (0.85%) XenDesktop
10 1 (0.43%) Terminal Server
Systems Management
1 13 (5.56%) SCCM
2 8 (3.42%) WSUS
3 6 (2.56%) Norton AntiVirus
4 5 (2.14%) FortiGate
5 2 (0.85%) NetBackup
5 2 (0.85%) Backup Exec
5 2 (0.85%) OpenView
5 2 (0.85%) Tivoli
5 2 (0.85%) MOM
5 2 (0.85%) Systems Management Server (SMS)
5 2 (0.85%) OpenView Configuration Management
Vendors
1 160 (68.38%) Microsoft
2 64 (27.35%) VMware
3 56 (23.93%) Cisco
4 45 (19.23%) Apple
5 28 (11.97%) HP
5 28 (11.97%) Citrix
6 26 (11.11%) Dell
7 16 (6.84%) Juniper
8 11 (4.70%) Symantec
9 8 (3.42%) Google
10 7 (2.99%) SunGard
10 7 (2.99%) Lotus
11 5 (2.14%) Red Hat
11 5 (2.14%) Veritas
11 5 (2.14%) Bloomberg
12 4 (1.71%) Toshiba
12 4 (1.71%) Brocade
12 4 (1.71%) CommVault
12 4 (1.71%) IBM
12 4 (1.71%) Veeam
London
Opus Recruitment Solutions Ltd
Salary: £0 - £25000 per annum, Benefits Bonus + Benefits
Posted: 18 hours ago
City, London
Senitor Associates
Salary: £33000 - £35000 per annum
Posted: 4 days ago
Croydon, Surrey
Vertical IT
Salary: £25000 - £30000 per annum + excellent benefits inc bonus
Posted: 4 days ago
London
Spencer Rose
Salary: From £30,000 to £35,000 per annum
Posted: 4 days ago
London
Hanover IT Recruitment
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago
North London
Recruitment Genius
Salary: £25000 - £30000 per annum
Posted: 18 days ago
London
Blue Town Online
Salary: £21.5k - 28.5k per year
Posted: 21 days ago