The statistics below represent IT jobs advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 24 January 2017 with a comparison to same period over 2 years.

3 months to
24 Jan 2017
Same period 2016 Same period 2015
Second Line Support Engineer
England / London
Rank 481 466 452
Rank change year-on-year
-15 -14
Permanent jobs requiring a 2nd Line Support Engineer 98 168 194
As % of all permanent IT jobs located in London 0.29% 0.42% 0.48%
As % of the Job Titles category 0.31% 0.43% 0.50%
Number of salaries quoted 84 158 175
Median salary £29,500 £27,500 £27,500
Median salary % change year-on-year
+7.27% -
90% offered a salary of more than £24,500 £23,000 £22,500
10% offered a salary of more than £33,650 £35,300 £37,500
UK excluding London median salary £26,000 £26,000 £26,000

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32082 38631 39070
As % of all permanent IT jobs located in London 95.84% 96.18% 96.08%
Number of salaries quoted 27225 33269 33192
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £32,500 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 24 January 2017.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 24 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 14 £26,000 -10.34% 7
Docklands, London +1 7 £29,000 -
Canary Wharf - 6 £29,000 -
Lewisham - 1 £36,000 -
Clapham - 1 £30,000 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 24 January 2017, 2nd Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 205 (92.76%) Windows
2 156 (70.59%) Active Directory
3 154 (69.68%) Microsoft
4 104 (47.06%) MS Office
5 92 (41.63%) MS Exchange
6 79 (35.75%) Windows Server
7 76 (34.39%) Citrix
7 76 (34.39%) Windows 7
8 72 (32.58%) MS Excel
9 61 (27.60%) VMware
10 57 (25.79%) TCP/IP
10 57 (25.79%) Office 365
11 55 (24.89%) Windows Server 2008
12 51 (23.08%) Windows Server 2012
13 49 (22.17%) Microsoft Certification
14 46 (20.81%) Firewall
15 43 (19.46%) ITIL
16 40 (18.10%) Apple
17 39 (17.65%) VMware Infrastructure
17 39 (17.65%) Skype for Business
18 38 (17.19%) Windows 8
18 38 (17.19%) Finance
19 37 (16.74%) MCSE
20 36 (16.29%) XenApp
21 35 (15.84%) DNS
22 33 (14.93%) Service Management
23 32 (14.48%) Internet
23 32 (14.48%) Hyper-V
23 32 (14.48%) Exchange Server 2010
24 31 (14.03%) Windows 10

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 92 (41.63%) MS Exchange
2 39 (17.65%) Skype for Business
3 32 (14.48%) Exchange Server 2010
4 30 (13.57%) Exchange Server 2013
5 19 (8.60%) IIS
5 19 (8.60%) SharePoint
6 12 (5.43%) Exchange Server 2003
7 11 (4.98%) Exchange Server 2007
8 6 (2.71%) Blackberry Enterprise Server
9 2 (0.90%) SharePoint 2010
Applications
1 104 (47.06%) MS Office
2 72 (32.58%) MS Excel
3 11 (4.98%) Adobe Creative Suite
4 8 (3.62%) Final Cut Pro
5 2 (0.90%) InfoPath
5 2 (0.90%) MS PowerPoint
6 1 (0.45%) AutoCAD
6 1 (0.45%) MS Visio
Business Applications
1 3 (1.36%) Dynamics CRM
2 1 (0.45%) Eikon
Cloud Services
1 57 (25.79%) Office 365
2 5 (2.26%) Microsoft Azure
3 3 (1.36%) Cloud Computing
4 2 (0.90%) Adobe Creative Cloud
5 1 (0.45%) Amazon AWS
5 1 (0.45%) Dropbox
Communications & Networking
1 57 (25.79%) TCP/IP
2 46 (20.81%) Firewall
3 35 (15.84%) DNS
4 32 (14.48%) Internet
5 31 (14.03%) LAN
6 25 (11.31%) DHCP
6 25 (11.31%) WAN
7 20 (9.05%) SAN
8 18 (8.14%) Skype
9 16 (7.24%) VoIP
10 12 (5.43%) VPN
10 12 (5.43%) Wireless
11 6 (2.71%) Remote Desktop
12 5 (2.26%) IP Telephony
12 5 (2.26%) SMTP
12 5 (2.26%) SNMP
12 5 (2.26%) Telnet
13 4 (1.81%) Cisco IOS
14 3 (1.36%) Cisco ASA
15 2 (0.90%) iSCSI
Database & Business Intelligence
1 19 (8.60%) SQL Server
2 12 (5.43%) SQL Server 2008
3 10 (4.52%) SQL Server 2012
4 1 (0.45%) MarkLogic
4 1 (0.45%) MySQL
4 1 (0.45%) PostgreSQL
4 1 (0.45%) RDBMS
4 1 (0.45%) Relational Database
General
1 38 (17.19%) Finance
2 15 (6.79%) Telecoms
3 5 (2.26%) Advertising
3 5 (2.26%) Marketing
4 4 (1.81%) Law
4 4 (1.81%) Legal
5 3 (1.36%) Retail
6 2 (0.90%) Banking
6 2 (0.90%) Billing
7 1 (0.45%) Front Office
7 1 (0.45%) Investment Banking
7 1 (0.45%) Manufacturing
7 1 (0.45%) Publishing
Libraries, Frameworks & Software Standards
1 17 (7.69%) Software Packaging
2 2 (0.90%) .NET
3 1 (0.45%) ASP.NET
3 1 (0.45%) ASP.NET Web Forms
3 1 (0.45%) Web Services
Miscellaneous
1 21 (9.50%) Blackberry
2 19 (8.60%) Driving Licence
3 12 (5.43%) iPhone
4 10 (4.52%) Statistics
5 9 (4.07%) Smartphone
6 5 (2.26%) Analytical Skills
6 5 (2.26%) Public Cloud
7 4 (1.81%) iPad
7 4 (1.81%) Video Conferencing
8 3 (1.36%) Data Centre
8 3 (1.36%) Fat Client
8 3 (1.36%) Management Information System
8 3 (1.36%) NHS
8 3 (1.36%) PACS
8 3 (1.36%) Thin Client
9 2 (0.90%) Client/Server
9 2 (0.90%) Computer Science
9 2 (0.90%) Foreign Exchange (FX)
10 1 (0.45%) CCTV
10 1 (0.45%) FMCG
Operating Systems
1 205 (92.76%) Windows
2 79 (35.75%) Windows Server
3 76 (34.39%) Windows 7
4 55 (24.89%) Windows Server 2008
5 51 (23.08%) Windows Server 2012
6 38 (17.19%) Windows 8
7 31 (14.03%) Windows 10
8 24 (10.86%) Android
9 21 (9.50%) Mac OS X
10 17 (7.69%) Mac OS
11 12 (5.43%) Linux
12 11 (4.98%) Apple iOS
13 9 (4.07%) Windows Server 2003
14 6 (2.71%) Windows XP
15 4 (1.81%) Windows Vista
16 3 (1.36%) Unix
17 1 (0.45%) CentOS
17 1 (0.45%) Red Hat Enterprise Linux
17 1 (0.45%) VMS
17 1 (0.45%) Windows Mobile
Processes & Methodologies
1 43 (19.46%) ITIL
2 33 (14.93%) Service Management
3 19 (8.60%) Workflow
4 13 (5.88%) Continuous Improvement
5 12 (5.43%) Line Management
6 10 (4.52%) Change Control
6 10 (4.52%) Systems Analysis
7 9 (4.07%) Asset Management
7 9 (4.07%) Mentoring
8 8 (3.62%) ITSM
8 8 (3.62%) Project Management
8 8 (3.62%) Software Asset Management
9 7 (3.17%) Problem Management
10 4 (1.81%) Agile Software Development
10 4 (1.81%) CRM
10 4 (1.81%) Load Balancing
10 4 (1.81%) Mobile Device Management
11 3 (1.36%) Change Management
11 3 (1.36%) PRINCE2
11 3 (1.36%) Service Delivery
Programming Languages
1 14 (6.33%) SQL
2 3 (1.36%) C
3 2 (0.90%) PowerShell
Qualifications
1 49 (22.17%) Microsoft Certification
2 37 (16.74%) MCSE
3 15 (6.79%) MCP
4 14 (6.33%) CCNA
4 14 (6.33%) Cisco Certification
5 11 (4.98%) Degree
5 11 (4.98%) MCITP
5 11 (4.98%) MCSA
6 6 (2.71%) A+ Certification
7 5 (2.26%) MCTS
8 3 (1.36%) VMware Certified Professional (VCP)
9 2 (0.90%) DBS Check
9 2 (0.90%) ITIL Certification
9 2 (0.90%) Network+ Certification
10 1 (0.45%) CCSA
Quality Assurance & Compliance
1 27 (12.22%) SLA
2 4 (1.81%) ISO 9001
3 3 (1.36%) ISO 9000
3 3 (1.36%) ISO/IEC 27001
4 2 (0.90%) COBIT
4 2 (0.90%) QA
5 1 (0.45%) Data Quality
5 1 (0.45%) Sarbanes-Oxley
System Software
1 156 (70.59%) Active Directory
2 39 (17.65%) VMware Infrastructure
3 36 (16.29%) XenApp
4 32 (14.48%) Hyper-V
5 18 (8.14%) vSphere
6 15 (6.79%) XenDesktop
7 5 (2.26%) Terminal Services
8 3 (1.36%) Virtual Machines
9 2 (0.90%) XenServer
10 1 (0.45%) Squid
10 1 (0.45%) VMware ESXi
Systems Management
1 26 (11.76%) SCCM
2 11 (4.98%) WSUS
3 4 (1.81%) NetBackup
4 3 (1.36%) AirWatch
5 2 (0.90%) FortiGate
5 2 (0.90%) Microsoft Data Protection Manager
5 2 (0.90%) SCOM
6 1 (0.45%) Backup Exec
6 1 (0.45%) Casper Suite
6 1 (0.45%) McAfee ePO
6 1 (0.45%) Norton AntiVirus
6 1 (0.45%) ZENworks
Vendors
1 154 (69.68%) Microsoft
2 76 (34.39%) Citrix
3 61 (27.60%) VMware
4 40 (18.10%) Apple
5 29 (13.12%) Cisco
6 20 (9.05%) Sage
7 17 (7.69%) Twitter
8 15 (6.79%) Adobe
9 11 (4.98%) Bomgar
9 11 (4.98%) HP
10 10 (4.52%) Dell
11 9 (4.07%) SonicWALL
12 7 (3.17%) Avaya
12 7 (3.17%) Meraki
13 6 (2.71%) NetApp
14 5 (2.26%) Veeam
15 4 (1.81%) CheckPoint
15 4 (1.81%) EMC
15 4 (1.81%) Juniper
15 4 (1.81%) Veritas
London
Information Technology Services
Salary: £35k - 40k per year + Benefits
Posted: 4 hours ago
City, London
Ashdown IT
Salary: £27000 - £31000 per annum + benefits
Posted: 7 hours ago
London
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 9 hours ago
City, London
Itecco
Salary: £33000 per annum
Posted: Yesterday
East London
Millshill Recruitment Ltd
Salary: £39000 - £40000 per annum + bens
Posted: Yesterday
City, London
Harrington Starr
Salary: £25000 - £30000 per annum
Posted: 3 days ago
City, London
Millshill Recruitment Ltd
Salary: £35000 per annum
Posted: 5 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 4 days ago
London
Recruitment Genius Ltd
Salary: £18000 - £22000 per annum
Posted: 6 days ago
London
Bluetownonline
Salary: £26000 - £34000 per annum
Posted: 6 days ago
London
Give-A-Grad-A-Go Ltd
Salary: £28k - 35k per year
Posted: 7 days ago
London
JM
Salary: £25000 - £35000 per annum
Posted: 6 days ago
City, London
IT Lab
Salary: Up to £30,000 per annum dependent on experience
Posted: 13 days ago