The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 483 536 566
Rank change year-on-year
+53 +30
Permanent jobs requiring a 2nd Line Support Engineer 139 98 66
As % of all permanent IT jobs located in London 0.31% 0.21% 0.15%
As % of the Job Titles category 0.34% 0.23% 0.16%
Number of salaries quoted 127 73 46
Average salary £27,000 £28,000 £26,875
Average salary % change year-on-year
-3.57% +4.18%
90% offered a salary of more than £23,000 £22,700 £22,500
10% offered a salary of more than £32,000 £34,800 £32,500
UK excluding London average salary £25,750 £24,375 £25,000
% change year-on-year
+5.64% -2.50%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41131 43401 41192
As % of all permanent IT jobs located in London 93.17% 93.52% 93.50%
Number of salaries quoted 35099 36258 34578
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 28 August 2015.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +30 23 £26,500 -5.35% 2
Croydon +14 11 £25,000 -16.66%
Docklands, London -6 9 - -
Chiswick - 5 £29,000 -
Southwark - 4 £28,000 -
Dagenham - 3 £27,500 -
Uxbridge +2 1 £24,500 -42.35%
Bromley - 1 £22,500 -
Harrow - 1 £25,500 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 28 August 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 255 (92.73%) Windows
2 199 (72.36%) Active Directory
3 185 (67.27%) Microsoft
4 116 (42.18%) MS Exchange
5 112 (40.73%) VMware
6 108 (39.27%) Windows Server 2008
7 104 (37.82%) MS Office
8 93 (33.82%) Windows Server 2012
9 81 (29.45%) VMware Infrastructure
10 80 (29.09%) Exchange Server 2013
11 78 (28.36%) Windows 7
12 77 (28.00%) Windows Server 2003
13 73 (26.55%) Citrix
14 72 (26.18%) MS Excel
14 72 (26.18%) Exchange Server 2010
14 72 (26.18%) Windows 8
15 71 (25.82%) Blackberry
16 70 (25.45%) Firewall
17 62 (22.55%) Windows XP
18 57 (20.73%) TCP/IP
19 55 (20.00%) Microsoft Certification
20 54 (19.64%) ITIL
21 52 (18.91%) DNS
22 50 (18.18%) Apple
23 48 (17.45%) Hyper-V
24 46 (16.73%) SLA
24 46 (16.73%) LAN
25 45 (16.36%) VoIP
25 45 (16.36%) Cisco
26 42 (15.27%) DHCP

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 28 August 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 116 (42.18%) MS Exchange
2 80 (29.09%) Exchange Server 2013
3 72 (26.18%) Exchange Server 2010
4 32 (11.64%) Exchange Server 2007
5 29 (10.55%) IIS
6 25 (9.09%) Lync
7 22 (8.00%) Exchange Server 2003
8 7 (2.55%) Blackberry Enterprise Server
9 5 (1.82%) IBM Notes
10 4 (1.45%) Apache
11 2 (0.73%) SharePoint
12 1 (0.36%) LiveLink
Applications
1 104 (37.82%) MS Office
2 72 (26.18%) MS Excel
3 8 (2.91%) MS PowerPoint
4 2 (0.73%) Adobe Creative Suite
5 1 (0.36%) InDesign
Business Applications
1 1 (0.36%) Oracle Applications
Cloud Services
1 26 (9.45%) Office 365
2 6 (2.18%) Cloud Computing
3 1 (0.36%) Google Apps
Communications & Networking
1 70 (25.45%) Firewall
2 57 (20.73%) TCP/IP
3 52 (18.91%) DNS
4 46 (16.73%) LAN
5 45 (16.36%) VoIP
6 42 (15.27%) DHCP
7 39 (14.18%) WAN
8 26 (9.45%) VPN
9 25 (9.09%) Wireless
10 17 (6.18%) Internet
11 13 (4.73%) SAN
12 12 (4.36%) iSCSI
13 9 (3.27%) Cisco ASA
14 8 (2.91%) Fibre Channel
14 8 (2.91%) OSPF
14 8 (2.91%) BGP
15 7 (2.55%) Cisco Nexus
15 7 (2.55%) GoToMeeting
15 7 (2.55%) Skype
16 6 (2.18%) NAS
Database & Business Intelligence
1 9 (3.27%) SQL Server
2 5 (1.82%) MarkLogic
3 1 (0.36%) Oracle Database
Development Applications
1 1 (0.36%) TeamCity
1 1 (0.36%) Octopus Deploy
General
1 29 (10.55%) Finance
2 8 (2.91%) Telecoms
2 8 (2.91%) Publishing
3 7 (2.55%) Legal
3 7 (2.55%) Retail
4 6 (2.18%) Law
5 4 (1.45%) Banking
5 4 (1.45%) Advertising
6 2 (0.73%) Investment Banking
7 1 (0.36%) Manufacturing
Libraries, Frameworks & Software Standards
1 5 (1.82%) Web Services
1 5 (1.82%) .NET
2 4 (1.45%) Java RMI
3 2 (0.73%) COM
4 1 (0.36%) Middleware
4 1 (0.36%) Software Packaging
Miscellaneous
1 71 (25.82%) Blackberry
2 26 (9.45%) iPhone
3 12 (4.36%) iPad
4 7 (2.55%) Data Centre
5 6 (2.18%) Analytical Skills
6 4 (1.45%) Digital Media
6 4 (1.45%) Video Conferencing
7 3 (1.09%) PDA
8 2 (0.73%) Management Information System
8 2 (0.73%) Replication
9 1 (0.36%) SecurID
9 1 (0.36%) Handset
9 1 (0.36%) Robotics
9 1 (0.36%) Fat Client
9 1 (0.36%) Thin Client
9 1 (0.36%) Private Cloud
9 1 (0.36%) Enterprise Cloud
9 1 (0.36%) Hedge funds
Operating Systems
1 255 (92.73%) Windows
2 108 (39.27%) Windows Server 2008
3 93 (33.82%) Windows Server 2012
4 78 (28.36%) Windows 7
5 77 (28.00%) Windows Server 2003
6 72 (26.18%) Windows 8
7 62 (22.55%) Windows XP
8 35 (12.73%) Android
9 34 (12.36%) Windows Vista
10 30 (10.91%) Mac OS X
11 10 (3.64%) Linux
11 10 (3.64%) Apple iOS
12 5 (1.82%) Mac OS
13 3 (1.09%) Windows 2000
14 1 (0.36%) Solaris
14 1 (0.36%) Debian
14 1 (0.36%) Mac OS X Server
Processes & Methodologies
1 54 (19.64%) ITIL
2 20 (7.27%) Service Delivery
3 19 (6.91%) Kalman Filter
4 10 (3.64%) Migration
5 9 (3.27%) Time Management
5 9 (3.27%) Network Management
6 8 (2.91%) Incident Management
7 7 (2.55%) Mentoring
8 5 (1.82%) ITIL V3
8 5 (1.82%) Root Cause Analysis
8 5 (1.82%) Load Balancing
8 5 (1.82%) CRM
9 4 (1.45%) Network Architecture
9 4 (1.45%) Mobile Device Management
10 3 (1.09%) Problem Management
10 3 (1.09%) Project Management
10 3 (1.09%) Service Management
11 2 (0.73%) Cyber Security
11 2 (0.73%) Performance Tuning
11 2 (0.73%) Change Control
Programming Languages
1 40 (14.55%) SQL
2 19 (6.91%) C
3 4 (1.45%) PowerShell
4 1 (0.36%) C#
4 1 (0.36%) T-SQL
Qualifications
1 55 (20.00%) Microsoft Certification
2 40 (14.55%) MCSE
3 18 (6.55%) CCNA
3 18 (6.55%) Cisco Certification
4 16 (5.82%) MCP
4 16 (5.82%) MCITP
5 13 (4.73%) MCSA
6 8 (2.91%) CCNP
6 8 (2.91%) ITIL Certification
7 4 (1.45%) Degree
8 3 (1.09%) MCTS
9 2 (0.73%) JNCIS
9 2 (0.73%) VMware Certified Professional (VCP)
9 2 (0.73%) Security Cleared
9 2 (0.73%) ITIL Foundation Certificate
10 1 (0.36%) SC Cleared
10 1 (0.36%) ACTC
10 1 (0.36%) CCA
10 1 (0.36%) Citrix Certification
10 1 (0.36%) A+ Certification
Quality Assurance & Compliance
1 46 (16.73%) SLA
2 1 (0.36%) ISO/IEC 27001
2 1 (0.36%) QA
System Software
1 199 (72.36%) Active Directory
2 81 (29.45%) VMware Infrastructure
3 48 (17.45%) Hyper-V
4 20 (7.27%) Terminal Server
4 20 (7.27%) Terminal Services
5 12 (4.36%) XenApp
6 8 (2.91%) VMware ESXi
7 4 (1.45%) Citrix Presentation Server
8 3 (1.09%) vSphere
9 2 (0.73%) VMware Workstation
10 1 (0.36%) Squid
10 1 (0.36%) VMware Server
10 1 (0.36%) VMware ESX
10 1 (0.36%) XenServer
Systems Management
1 9 (3.27%) Backup Exec
2 7 (2.55%) WSUS
2 7 (2.55%) FortiGate
3 6 (2.18%) Symantec Endpoint Protection
3 6 (2.18%) SCCM
4 4 (1.45%) DameWare
4 4 (1.45%) Symantec Enterprise Vault
5 3 (1.09%) Casper Suite
6 2 (0.73%) NetBackup
6 2 (0.73%) Norton AntiVirus
7 1 (0.36%) Nagios
7 1 (0.36%) SCVMM
Vendors
1 185 (67.27%) Microsoft
2 112 (40.73%) VMware
3 73 (26.55%) Citrix
4 50 (18.18%) Apple
5 45 (16.36%) Cisco
6 37 (13.45%) HP
7 35 (12.73%) Dell
8 23 (8.36%) Symantec
9 16 (5.82%) Mitel
9 16 (5.82%) Juniper
10 13 (4.73%) Bloomberg
11 12 (4.36%) Avaya
12 7 (2.55%) IBM
13 6 (2.18%) SonicWALL
13 6 (2.18%) SolarWinds
14 5 (1.82%) Lotus
15 3 (1.09%) Oracle
15 3 (1.09%) Draytek
15 3 (1.09%) Tandberg
16 2 (0.73%) Veeam
Central London / West End
Involved Solutions Ltd
Salary: £35000 - £40000 per annum + Pension, Private healthcare
Posted: Yesterday
City, London
ninesharp
Salary: £22000 - £25000 per annum + 25 days holiday, 5% pension etc...
Posted: 2 days ago
London
Computer Futures
Salary: £30000 - £33000 per annum + competitive
Posted: 2 days ago
London
Computer Futures
Salary: £30000 - £33000 per annum + competitive
Posted: 2 days ago
London
Marcus Donald People
Salary: £22000 - £24000 per annum
Posted: 5 days ago
London
Applause IT Innovation
Salary: £28000 - £34000 per annum + Benefit package
Posted: 9 days ago
London
Bluetownonline Ltd
Salary: £26k - 34k per year
Posted: 10 days ago
South West London
Commensus
Salary: From £25,000 to £30,000 per annum plus benefits
Posted: 18 days ago
London
Networx Recruitment
Salary: Salary Up to £30,000
Posted: 18 days ago
City of London
Annapurna
Salary: £25000 - £32000 per annum
Posted: 18 days ago
Central London / West End
Amsys
Salary: From £30,000 to £35,000 per annum
Posted: 22 days ago