The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 1 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jun 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 484 553 568
Rank change year-on-year
+69 +15
Permanent jobs requiring a 2nd Line Support Engineer 131 102 64
As % of all permanent IT jobs located in London 0.30% 0.21% 0.15%
As % of the Job Titles category 0.33% 0.22% 0.16%
Number of salaries quoted 120 87 53
Average salary £26,750 £27,000 £30,000
Average salary % change year-on-year
-0.92% -10.00%
90% offered a salary of more than £23,000 £22,000 £25,500
10% offered a salary of more than £33,650 £30,000 £40,000
UK excluding London average salary £25,000 £25,000 £25,750
% change year-on-year
- -2.91%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
40287 45641 40830
As % of all permanent IT jobs located in London 93.47% 93.80% 93.76%
Number of salaries quoted 34057 38230 34377
Average salary £55,000 £52,500 £50,000
Average salary % change year-on-year
+4.76% +5.00%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Salary Trend in London

2nd Line Support Engineer
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 1 June 2015.

2nd Line Support Engineer Salary Histogram in London

2nd Line Support Engineer
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 1 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 19 £28,500 +3.63%
Croydon +19 17 £25,000 +6.38%
Docklands, London +8 10 - -
Brentford +3 1 £26,500 +8.16%
Kingston Upon Thames +2 1 £25,000 -50.00%
Edgware 0 1 £27,000 +28.57%
Feltham - 1 £27,500 -
Harrow - 1 £25,500 -
Twickenham - 1 £32,500 -
Uxbridge - 1 £24,000 - 1
Coulsdon - 1 £23,000 -
Hillingdon - 1 £27,500 -
Wimbledon - 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 1 June 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 252 (89.68%) Windows
2 196 (69.75%) Microsoft
3 165 (58.72%) Active Directory
4 105 (37.37%) MS Exchange
5 101 (35.94%) MS Office
6 96 (34.16%) VMware
7 90 (32.03%) Windows Server 2008
8 89 (31.67%) Firewall
9 85 (30.25%) Windows Server 2003
10 84 (29.89%) MS Excel
11 82 (29.18%) Windows Server 2012
12 75 (26.69%) Blackberry
13 72 (25.62%) Windows 7
14 64 (22.78%) Cisco
15 63 (22.42%) TCP/IP
16 61 (21.71%) Windows 8
17 58 (20.64%) VMware Infrastructure
17 58 (20.64%) ITIL
17 58 (20.64%) DNS
18 57 (20.28%) Apple
19 56 (19.93%) Exchange Server 2010
20 55 (19.57%) Exchange Server 2013
21 53 (18.86%) Citrix
21 53 (18.86%) Windows XP
22 51 (18.15%) LAN
23 49 (17.44%) Microsoft Certification
24 45 (16.01%) WAN
25 41 (14.59%) HP
26 40 (14.23%) Dell
26 40 (14.23%) Hyper-V

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 1 June 2015, IT jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 105 (37.37%) MS Exchange
2 56 (19.93%) Exchange Server 2010
3 55 (19.57%) Exchange Server 2013
4 31 (11.03%) Exchange Server 2007
5 25 (8.90%) IIS
6 16 (5.69%) Exchange Server 2003
7 15 (5.34%) Lync
7 15 (5.34%) Blackberry Enterprise Server
8 10 (3.56%) IBM Notes
9 7 (2.49%) Apache
10 1 (0.36%) LiveLink
10 1 (0.36%) SharePoint
Applications
1 101 (35.94%) MS Office
2 84 (29.89%) MS Excel
3 10 (3.56%) MS PowerPoint
4 2 (0.71%) Adobe Creative Suite
5 1 (0.36%) InDesign
5 1 (0.36%) MS Project
Business Applications
1 1 (0.36%) Oracle Applications
Cloud Services
1 18 (6.41%) Office 365
2 4 (1.42%) Cloud Computing
3 1 (0.36%) Google Apps
Communications & Networking
1 89 (31.67%) Firewall
2 63 (22.42%) TCP/IP
3 58 (20.64%) DNS
4 51 (18.15%) LAN
5 45 (16.01%) WAN
6 39 (13.88%) VoIP
7 38 (13.52%) DHCP
8 32 (11.39%) VPN
9 19 (6.76%) Wireless
10 15 (5.34%) Internet
10 15 (5.34%) BGP
11 13 (4.63%) Cisco ASA
11 13 (4.63%) SAN
12 12 (4.27%) OSPF
13 10 (3.56%) iSCSI
14 9 (3.20%) Fibre Channel
14 9 (3.20%) GoToMeeting
14 9 (3.20%) Skype
14 9 (3.20%) Cisco Nexus
15 8 (2.85%) MPLS
Database & Business Intelligence
1 3 (1.07%) SQL Server
2 1 (0.36%) Oracle Database
General
1 29 (10.32%) Finance
2 7 (2.49%) Retail
2 7 (2.49%) Telecoms
3 5 (1.78%) Law
3 5 (1.78%) Legal
4 4 (1.42%) Advertising
5 3 (1.07%) Banking
6 1 (0.36%) French Language
6 1 (0.36%) German Language
6 1 (0.36%) Italian Language
6 1 (0.36%) Russian Language
6 1 (0.36%) Spanish Language
6 1 (0.36%) Publishing
6 1 (0.36%) Manufacturing
6 1 (0.36%) Financial Institution
Libraries, Frameworks & Software Standards
1 4 (1.42%) Java RMI
2 3 (1.07%) .NET
3 2 (0.71%) COM
4 1 (0.36%) Software Packaging
Miscellaneous
1 75 (26.69%) Blackberry
2 29 (10.32%) iPhone
3 12 (4.27%) iPad
4 8 (2.85%) Data Centre
5 5 (1.78%) PDA
5 5 (1.78%) Analytical Skills
6 3 (1.07%) Video Conferencing
6 3 (1.07%) Enterprise Software
6 3 (1.07%) Digital Media
6 3 (1.07%) User Experience
7 2 (0.71%) Thin Client
7 2 (0.71%) Management Information System
7 2 (0.71%) Replication
7 2 (0.71%) Handset
7 2 (0.71%) Fat Client
8 1 (0.36%) Robotics
8 1 (0.36%) Computer Science
Operating Systems
1 252 (89.68%) Windows
2 90 (32.03%) Windows Server 2008
3 85 (30.25%) Windows Server 2003
4 82 (29.18%) Windows Server 2012
5 72 (25.62%) Windows 7
6 61 (21.71%) Windows 8
7 53 (18.86%) Windows XP
8 38 (13.52%) Windows Vista
9 31 (11.03%) Android
10 27 (9.61%) Mac OS X
11 24 (8.54%) Linux
12 20 (7.12%) Apple iOS
13 7 (2.49%) Mac OS
14 3 (1.07%) CentOS
14 3 (1.07%) Red Hat Enterprise Linux
14 3 (1.07%) UNIX
15 2 (0.71%) Windows 2000
15 2 (0.71%) Debian
16 1 (0.36%) Mac OS X Server
Processes & Methodologies
1 58 (20.64%) ITIL
2 22 (7.83%) Service Delivery
3 18 (6.41%) Kalman Filter
4 11 (3.91%) Mentoring
4 11 (3.91%) Migration
5 10 (3.56%) Load Balancing
6 8 (2.85%) Incident Management
6 8 (2.85%) Logistics
7 7 (2.49%) Network Management
7 7 (2.49%) CRM
8 5 (1.78%) Problem Management
8 5 (1.78%) Time Management
8 5 (1.78%) Cash Management
9 4 (1.42%) Change Management
9 4 (1.42%) Mobile Device Management
10 3 (1.07%) Network Design
10 3 (1.07%) Root Cause Analysis
11 2 (0.71%) Performance Tuning
11 2 (0.71%) Infrastructure Management
12 1 (0.36%) Document Management
Programming Languages
1 35 (12.46%) SQL
2 17 (6.05%) C
3 3 (1.07%) PHP
4 1 (0.36%) JavaScript
4 1 (0.36%) VB
Qualifications
1 49 (17.44%) Microsoft Certification
2 29 (10.32%) MCSE
3 26 (9.25%) Cisco Certification
3 26 (9.25%) CCNA
4 22 (7.83%) MCP
5 15 (5.34%) MCITP
5 15 (5.34%) MCSA
6 13 (4.63%) CCNP
7 11 (3.91%) ITIL Certification
8 7 (2.49%) Degree
9 3 (1.07%) JNCIS
9 3 (1.07%) ITIL Foundation Certificate
10 2 (0.71%) VMware Certified Professional (VCP)
10 2 (0.71%) MCTS
11 1 (0.36%) ACTC
11 1 (0.36%) Security Cleared
11 1 (0.36%) A+ Certification
Quality Assurance & Compliance
1 36 (12.81%) SLA
System Software
1 165 (58.72%) Active Directory
2 58 (20.64%) VMware Infrastructure
3 40 (14.23%) Hyper-V
4 22 (7.83%) Terminal Services
5 13 (4.63%) XenApp
6 9 (3.20%) Terminal Server
7 6 (2.14%) VMware Workstation
7 6 (2.14%) vSphere
8 4 (1.42%) Citrix Presentation Server
9 1 (0.36%) Squid
9 1 (0.36%) VMware Server
9 1 (0.36%) VMware ESXi
Systems Management
1 13 (4.63%) WSUS
2 12 (4.27%) FortiGate
3 9 (3.20%) SCCM
4 6 (2.14%) Symantec Endpoint Protection
5 5 (1.78%) Backup Exec
5 5 (1.78%) Norton AntiVirus
6 4 (1.42%) DameWare
7 3 (1.07%) Symantec Enterprise Vault
7 3 (1.07%) Casper Suite
8 2 (0.71%) NetBackup
9 1 (0.36%) SCVMM
9 1 (0.36%) Nagios
Vendors
1 196 (69.75%) Microsoft
2 96 (34.16%) VMware
3 64 (22.78%) Cisco
4 57 (20.28%) Apple
5 53 (18.86%) Citrix
6 41 (14.59%) HP
7 40 (14.23%) Dell
8 27 (9.61%) Juniper
9 23 (8.19%) Symantec
10 17 (6.05%) Mitel
11 15 (5.34%) Bloomberg
12 10 (3.56%) Lotus
13 9 (3.20%) IBM
14 6 (2.14%) Red Hat
14 6 (2.14%) SolarWinds
15 5 (1.78%) SonicWALL
15 5 (1.78%) Draytek
15 5 (1.78%) SunGard
16 4 (1.42%) Avaya
16 4 (1.42%) Google
London
Stott and May
Posted: 4 days ago
London
Talent International
Salary: £27000 - £32000 per annum
Posted: 4 days ago
London
Atech Support
Salary: From £27,000 to £35,000 per annum dependent on experience
Posted: 5 days ago
Dagenham, Essex
Circle Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 5 days ago
Greenford, Middlesex
CPS Group UK
Salary: £24k - 25k per year + benefits.
Posted: 5 days ago
Uxbridge
CPS Group
Salary: £24k - 25k per year + benefits.
Posted: 5 days ago
London
Austin Fraser Limited
Salary: £24000 - £26000 per annum + Excellent Benefits
Posted: 21 days ago
London
Applause IT Innovation
Salary: £25000 - £35000 per annum + excellent benefits and training
Posted: 26 days ago