The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 29 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 May 2016
Same period 2015 Same period 2014
Service Desk Management
Rank 613 656 671
Rank change year-on-year
+43 +15
Permanent jobs citing Service Desk Management 19 20 31
As % of all permanent IT jobs located in London 0.047% 0.045% 0.063%
As % of the Processes & Methodologies category 0.053% 0.051% 0.072%
Number of salaries quoted 18 16 28
Median salary £50,000 £37,500 £39,000
Median salary % change year-on-year
+33.33% -3.84%
90% offered a salary of more than £24,100 £22,000 £22,000
10% offered a salary of more than £73,250 £56,250 £60,000
UK excluding London median salary £47,000 £30,000 £45,000
% change year-on-year
+56.66% -33.33%
Service Desk Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
36072 38892 43116
As % of all permanent IT jobs located in London 89.47% 87.47% 86.93%
Number of salaries quoted 31140 32563 35776
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,000
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Desk Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Desk Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in London

Service Desk Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the London region.

Service Desk Management Salary Trend in London

Service Desk Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Management across the London region over the 3 months to 29 May 2016.

Service Desk Management Salary Histogram in London

Service Desk Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the London region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Sidcup - 4 £50,000 -
City of London +61 2 £55,000 +12.82% 1
Kingston Upon Thames - 2 £22,000 -
Service Desk Management
England

Service Desk Management
Top 30 Related IT Skills in London

For the 6 months to 29 May 2016, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Desk Management.

1 34 (70.83%) ITIL
2 27 (56.25%) SLA
3 24 (50.00%) Change Management
4 19 (39.58%) Service Delivery
5 18 (37.50%) Incident Management
6 13 (27.08%) Finance
6 13 (27.08%) Line Management
7 12 (25.00%) Service Management
7 12 (25.00%) Windows
7 12 (25.00%) Problem Management
7 12 (25.00%) Performance Management
8 11 (22.92%) ITIL Certification
9 10 (20.83%) Microsoft
9 10 (20.83%) Active Directory
10 9 (18.75%) Management Information System
10 9 (18.75%) ITIL V3
11 8 (16.67%) MS Excel
11 8 (16.67%) Windows 7
12 7 (14.58%) Mentoring
13 6 (12.50%) ITSM
14 5 (10.42%) Legal
14 5 (10.42%) Stakeholder Management
14 5 (10.42%) Citrix
14 5 (10.42%) MS Office
14 5 (10.42%) Analytical Skills
14 5 (10.42%) People Management
14 5 (10.42%) Windows Server
15 4 (8.33%) Trend Analysis
15 4 (8.33%) Continuous Improvement
15 4 (8.33%) Change Control

Service Desk Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.25%) Exchange Server 2007
1 3 (6.25%) MS Exchange
2 1 (2.08%) Blackberry Enterprise Server
Applications
1 8 (16.67%) MS Excel
2 5 (10.42%) MS Office
Cloud Services
1 3 (6.25%) Microsoft Azure
1 3 (6.25%) Office 365
2 2 (4.17%) Amazon AWS
2 2 (4.17%) PaaS
3 1 (2.08%) IaaS
3 1 (2.08%) SaaS
Communications & Networking
1 4 (8.33%) DNS
1 4 (8.33%) Intranet
2 3 (6.25%) Broadband
2 3 (6.25%) DHCP
2 3 (6.25%) TCP/IP
3 2 (4.17%) Firewall
3 2 (4.17%) LAN
3 2 (4.17%) Network Security
3 2 (4.17%) VoIP
3 2 (4.17%) WAN
3 2 (4.17%) Wireless
4 1 (2.08%) Internet
4 1 (2.08%) Wi-Fi
Database & Business Intelligence
1 1 (2.08%) Crystal Reports
1 1 (2.08%) SQL Server
Development Applications
1 1 (2.08%) JIRA
General
1 13 (27.08%) Finance
2 5 (10.42%) Legal
3 3 (6.25%) Banking
3 3 (6.25%) Retail
4 1 (2.08%) Financial Institution
4 1 (2.08%) Investment Banking
4 1 (2.08%) Marketing
4 1 (2.08%) Publishing
Job Titles
1 31 (64.58%) Service Manager
2 28 (58.33%) Service Desk Manager
3 6 (12.50%) Analyst
4 5 (10.42%) Delivery Manager
4 5 (10.42%) Services Delivery Manager
5 4 (8.33%) Service Analyst
5 4 (8.33%) Service Desk Analyst
5 4 (8.33%) Service Desk Support
5 4 (8.33%) Service Desk Team Leader
5 4 (8.33%) Service Management Manager
5 4 (8.33%) Service Support Manager
5 4 (8.33%) Support Manager
5 4 (8.33%) Team Leader
6 3 (6.25%) Help Desk Manager
6 3 (6.25%) Incident and Problem Manager
6 3 (6.25%) ITIL Service Manager
6 3 (6.25%) Service Desk Officer
6 3 (6.25%) Service Desk Technician
6 3 (6.25%) Technical Leader
6 3 (6.25%) Technical Support
Miscellaneous
1 9 (18.75%) Management Information System
2 5 (10.42%) Analytical Skills
3 4 (8.33%) CMDB
4 2 (4.17%) Computer Science
5 1 (2.08%) Client/Server
5 1 (2.08%) Fintech
5 1 (2.08%) Hedge funds
5 1 (2.08%) Hybrid Cloud
5 1 (2.08%) Statistics
Operating Systems
1 12 (25.00%) Windows
2 8 (16.67%) Windows 7
3 5 (10.42%) Windows Server
4 4 (8.33%) Linux
4 4 (8.33%) Windows Server 2008
5 3 (6.25%) Windows 10
5 3 (6.25%) Windows Server 2003
5 3 (6.25%) Windows Server 2012
6 1 (2.08%) Mac OS X Server
6 1 (2.08%) Windows XP
Processes & Methodologies
1 34 (70.83%) ITIL
2 24 (50.00%) Change Management
3 19 (39.58%) Service Delivery
4 18 (37.50%) Incident Management
5 13 (27.08%) Line Management
6 12 (25.00%) Performance Management
6 12 (25.00%) Problem Management
6 12 (25.00%) Service Management
7 9 (18.75%) ITIL V3
8 7 (14.58%) Mentoring
9 6 (12.50%) ITSM
10 5 (10.42%) People Management
10 5 (10.42%) Stakeholder Management
11 4 (8.33%) Change Control
11 4 (8.33%) Configuration Management
11 4 (8.33%) Continuous Improvement
11 4 (8.33%) Time Management
11 4 (8.33%) Trend Analysis
12 3 (6.25%) Asset Management
12 3 (6.25%) Workflow Management
Programming Languages
1 2 (4.17%) SQL
Qualifications
1 11 (22.92%) ITIL Certification
2 2 (4.17%) MCITP
2 2 (4.17%) MCTS
2 2 (4.17%) Microsoft Certification
3 1 (2.08%) MOS
Quality Assurance & Compliance
1 27 (56.25%) SLA
System Software
1 10 (20.83%) Active Directory
2 3 (6.25%) Hyper-V
3 1 (2.08%) XenDesktop
Systems Management
1 2 (4.17%) SCCM
2 1 (2.08%) AirWatch
Vendors
1 10 (20.83%) Microsoft
2 5 (10.42%) Citrix
3 2 (4.17%) Cisco
3 2 (4.17%) Dell
3 2 (4.17%) HP
3 2 (4.17%) Sun
4 1 (2.08%) Apple
4 1 (2.08%) Google
4 1 (2.08%) iManage
4 1 (2.08%) MobileIron
4 1 (2.08%) Remedy
4 1 (2.08%) Spiceworks
4 1 (2.08%) VMware
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: 9 hours ago