The table below looks at the statistics for Service Desk Management skills in IT jobs advertised for the London region. Included is a guide to the salaries offered in IT jobs that have cited Service Desk Management over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Service Desk Management
Rank 599 622 652
Rank change year-on-year
+23 +30
Permanent jobs citing Service Desk Management 21 42 13
As % of all permanent IT jobs located in London 0.055% 0.096% 0.029%
As % of the Processes & Methodologies category 0.061% 0.11% 0.033%
Number of salaries quoted 12 36 11
Median salary £55,000 £40,750 £41,000
Median salary % change year-on-year
+34.96% -0.60%
90% offered a salary of more than £38,050 £35,000 £21,500
10% offered a salary of more than £59,600 £60,000 £100,000
UK excluding London median salary £37,500 £34,250 £29,000
% change year-on-year
+9.48% +18.10%
Service Desk Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the London region.

Processes & Methodologies Category
London
Permanent IT job ads with a match in the
Processes & Methodologies category
34291 38500 39263
As % of all permanent IT jobs located in London 89.80% 88.24% 86.75%
Number of salaries quoted 29621 32500 32283
Median salary £60,000 £58,500 £55,000
Median salary % change year-on-year
+2.56% +6.36%
90% offered a salary of more than £40,000 £38,000 £37,500
10% offered a salary of more than £85,000 £80,000 £82,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Desk Management
Jobs Demand Trend in London

The demand trend of job ads across the London region citing Service Desk Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Desk Management Jobs Demand Trend in London

Service Desk Management
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Management across the London region.

Service Desk Management Salary Trend in London

Service Desk Management
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Desk Management across the London region over the 3 months to 27 September 2016.

Service Desk Management Salary Histogram in London

Service Desk Management
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Management within the London region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 1 £65,000 +76.87% 1
Service Desk Management
England

Service Desk Management
Top 30 Related IT Skills in London

For the 6 months to 27 September 2016, IT jobs citing Service Desk Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region with a requirement for Service Desk Management.

1 33 (91.67%) ITIL
2 23 (63.89%) Service Delivery
3 22 (61.11%) Service Management
4 21 (58.33%) MS Excel
5 17 (47.22%) Finance
6 15 (41.67%) Line Management
7 14 (38.89%) Portfolio Management
7 14 (38.89%) Legal
8 12 (33.33%) SLA
9 9 (25.00%) Incident Management
10 8 (22.22%) Microsoft
10 8 (22.22%) Windows
11 7 (19.44%) Active Directory
11 7 (19.44%) Change Management
12 6 (16.67%) Project Management
12 6 (16.67%) Mentoring
12 6 (16.67%) Performance Management
12 6 (16.67%) Microsoft Azure
13 5 (13.89%) Office 365
13 5 (13.89%) PRINCE2
13 5 (13.89%) ITSM
14 4 (11.11%) MS Office
14 4 (11.11%) MS Exchange
14 4 (11.11%) VoIP
14 4 (11.11%) Citrix
14 4 (11.11%) Continuous Improvement
14 4 (11.11%) Coaching
14 4 (11.11%) VMware
14 4 (11.11%) Problem Management
14 4 (11.11%) Amazon AWS

Service Desk Management
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (11.11%) MS Exchange
2 2 (5.56%) Exchange Server 2007
2 2 (5.56%) Exchange Server 2010
2 2 (5.56%) SharePoint
Applications
1 21 (58.33%) MS Excel
2 4 (11.11%) MS Office
Business Applications
1 1 (2.78%) Dynamics CRM
Cloud Services
1 6 (16.67%) Microsoft Azure
2 5 (13.89%) Office 365
3 4 (11.11%) Amazon AWS
4 2 (5.56%) IaaS
5 1 (2.78%) PaaS
5 1 (2.78%) SaaS
Communications & Networking
1 4 (11.11%) VoIP
2 3 (8.33%) DNS
2 3 (8.33%) Firewall
3 2 (5.56%) DHCP
3 2 (5.56%) LAN
3 2 (5.56%) Network Security
3 2 (5.56%) Unified Communications
3 2 (5.56%) WAN
4 1 (2.78%) Intrusion Detection
4 1 (2.78%) Remote Desktop
4 1 (2.78%) SAN
Database & Business Intelligence
1 2 (5.56%) SQL Server
1 2 (5.56%) SQL Server 2008
Development Applications
1 1 (2.78%) JIRA
General
1 17 (47.22%) Finance
2 14 (38.89%) Legal
3 2 (5.56%) Retail
4 1 (2.78%) Marketing
Job Titles
1 22 (61.11%) Service Manager
2 14 (38.89%) Delivery Manager
2 14 (38.89%) Services Delivery Manager
3 7 (19.44%) IT Manager
4 5 (13.89%) IT Services Manager
5 4 (11.11%) IT Support
5 4 (11.11%) IT Support Manager
5 4 (11.11%) Service Desk Manager
5 4 (11.11%) Service Support Manager
5 4 (11.11%) Support Manager
6 3 (8.33%) Analyst
6 3 (8.33%) Head of IT
7 2 (5.56%) Infrastructure Manager
7 2 (5.56%) Operations Manager
7 2 (5.56%) Service Analyst
7 2 (5.56%) Service Desk Analyst
7 2 (5.56%) Technical Manager
7 2 (5.56%) Technical Services Manager
7 2 (5.56%) Technical Support
7 2 (5.56%) Technical Support Manager
Miscellaneous
1 3 (8.33%) Management Information System
2 1 (2.78%) Blackberry
2 1 (2.78%) Computer Science
2 1 (2.78%) Data Protection Act
2 1 (2.78%) Fintech
2 1 (2.78%) Hybrid Cloud
2 1 (2.78%) Performance Metrics
Operating Systems
1 8 (22.22%) Windows
2 3 (8.33%) Linux
3 2 (5.56%) Windows 7
3 2 (5.56%) Windows Server
3 2 (5.56%) Windows Server 2008
Processes & Methodologies
1 33 (91.67%) ITIL
2 23 (63.89%) Service Delivery
3 22 (61.11%) Service Management
4 15 (41.67%) Line Management
5 14 (38.89%) Portfolio Management
6 9 (25.00%) Incident Management
7 7 (19.44%) Change Management
8 6 (16.67%) Mentoring
8 6 (16.67%) Performance Management
8 6 (16.67%) Project Management
9 5 (13.89%) ITSM
9 5 (13.89%) PRINCE2
10 4 (11.11%) Coaching
10 4 (11.11%) Continuous Improvement
10 4 (11.11%) ITIL V3
10 4 (11.11%) Problem Management
11 3 (8.33%) Configuration Management
11 3 (8.33%) Data Protection
11 3 (8.33%) High Availability
11 3 (8.33%) Stakeholder Management
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 3 (8.33%) ITIL Certification
2 2 (5.56%) Degree
Quality Assurance & Compliance
1 12 (33.33%) SLA
2 3 (8.33%) PCI DSS
3 1 (2.78%) ISO/IEC 27001
System Software
1 7 (19.44%) Active Directory
2 4 (11.11%) VMware Infrastructure
3 2 (5.56%) vSphere
3 2 (5.56%) XenApp
Vendors
1 8 (22.22%) Microsoft
2 4 (11.11%) Citrix
2 4 (11.11%) VMware
3 1 (2.78%) Google
City, London
Miller Maxwell Ltd
Salary: From £75,000 to £95,000 per annum Bonus and benefits package
Posted: 5 days ago
South West London
Michael Page Technology
Salary: £50000 - £55000 per annum + Package
Posted: 27 days ago