The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 346 379 356
Rank change year-on-year
+33 -23
Contract jobs requiring a 2nd Line Support Engineer 56 46 28
As % of all contract IT jobs located in London 0.24% 0.19% 0.13%
As % of the Job Titles category 0.26% 0.20% 0.14%
Number of daily rates quoted 25 16 7
Average daily rate
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of your Daily Rate
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£170 £153 £160
Average daily rate % change year-on-year
+11.47% -4.68%
90% offered a daily rate of more than £135 £137 £123
10% offered a daily rate of more than £219 £244 £227
UK excluding London average daily rate £225 £150 £150
% change year-on-year
+50.00% -
Number of hourly rates quoted 14 14 12
Average hourly rate £14.50 £14.25 £19.00
Average hourly rate % change year-on-year
+1.75% -25.00%
90% offered a hourly rate of more than £13.57 £12.58 £13.25
10% offered a hourly rate of more than £15.00 £21.50 £22.40
UK excluding London average hourly rate £13.50 £14.50 £13.75
% change year-on-year
-6.89% +5.45%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21339 22648 19961
As % of all contract IT jobs located in London 92.23% 93.06% 93.24%
Number of daily rates quoted 15381 15601 13363
Average daily rate £435 £438 £425
Average daily rate % change year-on-year
-0.57% +2.94%
90% offered a daily rate of more than £263 £275 £264
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 399 386 546
Average hourly rate £17.00 £19.00 £19.50
Average hourly rate % change year-on-year
-10.52% -2.56%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £34.50 £39.51 £45.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 18 December 2014.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +4 10 £175 -22.65% 4
Docklands, London - 2 £135 -
Hillingdon - - - -
Southwark - - - -
Wimbledon - - - -
Croydon - - - -
Sidcup - - - -
Uxbridge - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 18 December 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 82 (79.61%) Windows
2 45 (43.69%) MS Office
2 45 (43.69%) Microsoft
3 43 (41.75%) Active Directory
4 34 (33.01%) Windows 7
5 31 (30.10%) Windows Server 2008
5 31 (30.10%) Windows XP
6 30 (29.13%) Blackberry
7 25 (24.27%) Windows Server 2003
8 23 (22.33%) MS Excel
9 22 (21.36%) ITIL
9 22 (21.36%) Firewall
10 17 (16.50%) Linux
10 17 (16.50%) IBM Notes
10 17 (16.50%) Lotus
11 15 (14.56%) Cisco
11 15 (14.56%) MS Exchange
12 12 (11.65%) MCP
12 12 (11.65%) Finance
12 12 (11.65%) Security Cleared
13 11 (10.68%) Exchange Server 2010
13 11 (10.68%) Citrix
13 11 (10.68%) Internet
14 10 (9.71%) Mac OS X
14 10 (9.71%) SLA
14 10 (9.71%) DNS
14 10 (9.71%) C
14 10 (9.71%) Retail
14 10 (9.71%) Windows Server 2012
14 10 (9.71%) Mac OS

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 18 December 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (16.50%) IBM Notes
2 15 (14.56%) MS Exchange
3 11 (10.68%) Exchange Server 2010
4 8 (7.77%) Exchange Server 2007
5 5 (4.85%) Exchange Server 2013
6 4 (3.88%) Apache
7 2 (1.94%) Blackberry Enterprise Server
8 1 (0.97%) Exchange Server 2000
8 1 (0.97%) Exchange Server 2003
8 1 (0.97%) Lotus Domino
8 1 (0.97%) SharePoint
8 1 (0.97%) IIS
Applications
1 45 (43.69%) MS Office
2 23 (22.33%) MS Excel
3 1 (0.97%) MS PowerPoint
3 1 (0.97%) MS Visio
3 1 (0.97%) MS Project
3 1 (0.97%) Acrobat
Business Applications
1 2 (1.94%) Eikon
Cloud Services
1 3 (2.91%) Office 365
Communications & Networking
1 22 (21.36%) Firewall
2 11 (10.68%) Internet
3 10 (9.71%) DNS
4 9 (8.74%) DHCP
5 6 (5.83%) TCP/IP
5 6 (5.83%) LAN
6 5 (4.85%) Cisco IOS
6 5 (4.85%) Cisco Nexus
6 5 (4.85%) BIG-IP
6 5 (4.85%) NetScreen
7 4 (3.88%) VoIP
8 3 (2.91%) VLAN
8 3 (2.91%) SAN
9 2 (1.94%) VPN
9 2 (1.94%) WAN
10 1 (0.97%) NAS
10 1 (0.97%) Wi-Fi
10 1 (0.97%) Wireless
10 1 (0.97%) KiloStream
10 1 (0.97%) MegaStream
Database & Business Intelligence
1 4 (3.88%) MySQL
2 1 (0.97%) SQL Server 2008
2 1 (0.97%) Oracle Database
2 1 (0.97%) Relational Database
2 1 (0.97%) Big Data
2 1 (0.97%) SQL Server 2012
2 1 (0.97%) SQL Server
2 1 (0.97%) RDBMS
Development Applications
1 4 (3.88%) JIRA
2 2 (1.94%) Team Foundation Server
3 1 (0.97%) Trac
3 1 (0.97%) Subversion
General
1 12 (11.65%) Finance
2 10 (9.71%) Retail
3 9 (8.74%) Banking
4 6 (5.83%) Retail Banking
5 5 (4.85%) Financial Institution
6 1 (0.97%) Investment Banking
6 1 (0.97%) Advertising
Libraries, Frameworks & Software Standards
1 5 (4.85%) CSS
2 4 (3.88%) HTML
3 1 (0.97%) EDI
Miscellaneous
1 30 (29.13%) Blackberry
2 5 (4.85%) Hedge funds
3 4 (3.88%) NHS
3 4 (3.88%) Interactive TV
4 3 (2.91%) Analytical Skills
5 2 (1.94%) Client/Server
6 1 (0.97%) iPad
6 1 (0.97%) iPhone
6 1 (0.97%) PACS
6 1 (0.97%) GIS
6 1 (0.97%) Management Information System
Operating Systems
1 82 (79.61%) Windows
2 34 (33.01%) Windows 7
3 31 (30.10%) Windows Server 2008
3 31 (30.10%) Windows XP
4 25 (24.27%) Windows Server 2003
5 17 (16.50%) Linux
6 10 (9.71%) Mac OS X
6 10 (9.71%) Windows Server 2012
6 10 (9.71%) Mac OS
7 6 (5.83%) UNIX
8 4 (3.88%) Windows 8
9 3 (2.91%) Android
10 2 (1.94%) Windows 2000
10 2 (1.94%) Windows Vista
11 1 (0.97%) Windows 2000 Server
11 1 (0.97%) Red Hat Enterprise Linux
Processes & Methodologies
1 22 (21.36%) ITIL
2 9 (8.74%) Migration
3 6 (5.83%) Incident Management
4 5 (4.85%) Network Management
5 3 (2.91%) Change Management
6 2 (1.94%) Configuration Management
6 2 (1.94%) Project Management
6 2 (1.94%) Service Management
6 2 (1.94%) Asset Management
7 1 (0.97%) Server Monitoring
7 1 (0.97%) Software Licensing
7 1 (0.97%) ITIL V3
7 1 (0.97%) Cyber Security
7 1 (0.97%) Project Planning
7 1 (0.97%) Disaster Recovery
7 1 (0.97%) ERP
7 1 (0.97%) CRM
Programming Languages
1 10 (9.71%) C
2 8 (7.77%) SQL
3 5 (4.85%) Perl
4 4 (3.88%) PHP
5 1 (0.97%) PowerShell
5 1 (0.97%) Java
5 1 (0.97%) C++
5 1 (0.97%) PL/SQL
Qualifications
1 12 (11.65%) MCP
1 12 (11.65%) Security Cleared
2 9 (8.74%) Cisco Certification
3 7 (6.80%) SC Cleared
4 5 (4.85%) Microsoft Certification
5 4 (3.88%) MCSE
6 3 (2.91%) DV Cleared
6 3 (2.91%) MOS
6 3 (2.91%) MCDST
6 3 (2.91%) MCSA
6 3 (2.91%) CCNA
7 2 (1.94%) Degree
8 1 (0.97%) MCITP
8 1 (0.97%) ITIL Certification
Quality Assurance & Compliance
1 10 (9.71%) SLA
System Software
1 43 (41.75%) Active Directory
2 5 (4.85%) VMware Infrastructure
3 2 (1.94%) VMware ESXi
4 1 (0.97%) vSphere
4 1 (0.97%) VMware ESX
Systems Management
1 8 (7.77%) SCCM
2 4 (3.88%) Nagios
2 4 (3.88%) Zenoss
3 2 (1.94%) Backup Exec
Vendors
1 45 (43.69%) Microsoft
2 17 (16.50%) Lotus
3 15 (14.56%) Cisco
4 11 (10.68%) Citrix
5 9 (8.74%) VMware
6 7 (6.80%) Apple
7 5 (4.85%) F5
7 5 (4.85%) CheckPoint
7 5 (4.85%) Oracle
7 5 (4.85%) BMC
7 5 (4.85%) HP
8 4 (3.88%) Bloomberg
8 4 (3.88%) Remedy
9 3 (2.91%) Reuters
10 2 (1.94%) Juniper
10 2 (1.94%) Fidessa
10 2 (1.94%) ServiceNow
11 1 (0.97%) SonicWALL
11 1 (0.97%) GigaSpaces
11 1 (0.97%) LANDesk