2nd Line Support Engineer Contracts in London

Second Line Support Engineer
England > London

The median Second Line Support Engineer daily rate in London is £200 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 357 438 530
Rank change year-on-year +81 +92 -69
Contract jobs requiring a 2nd Line Support Engineer 31 63 78
As % of all contract jobs advertised in London 0.18% 0.24% 0.20%
As % of the Job Titles category 0.19% 0.25% 0.21%
Number of daily rates quoted 25 46 58
10th Percentile £140 £161 £161
25th Percentile £170 £183 £185
Median daily rate (50th Percentile) £200 £234 £220
Median % change year-on-year -14.44% +6.25% +14.29%
75th Percentile £255 £275 £259
90th Percentile £283 £301 £300
England median daily rate £200 £225 £193
% change year-on-year -11.11% +16.88% +10.00%
Number of hourly rates quoted 2 2 2
10th Percentile £19.35 - £21.74
25th Percentile £19.97 £22.75 £22.10
Median hourly rate £21.01 £23.50 £22.96
Median % change year-on-year -10.60% +2.37% -
75th Percentile £22.05 £24.25 £23.56
90th Percentile £22.67 - £23.77
England median hourly rate £18.33 £23.50 £17.57
% change year-on-year -22.02% +33.75% +9.81%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,501 25,472 37,134
% of contract IT jobs with a recognized job title 93.24% 95.25% 95.34%
Number of daily rates quoted 11,931 18,450 27,143
10th Percentile £325 £363 £375
25th Percentile £443 £463 £470
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £681
90th Percentile £800 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +8.25%
Number of hourly rates quoted 336 290 447
10th Percentile £16.01 £18.00 £16.40
25th Percentile £20.02 £22.53 £22.24
Median hourly rate £27.50 £35.25 £35.00
Median % change year-on-year -21.99% +0.71% +10.62%
75th Percentile £43.75 £61.50 £49.25
90th Percentile £65.00 £78.20 £67.50
England median hourly rate £36.50 £44.00 £22.50
% change year-on-year -17.05% +95.56% +2.27%

2nd Line Support Engineer
Job Vacancy Trend in London

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in London.

Daily rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing 2nd Line Support Engineer in London over the 6 months to 5 May 2024.

Daily rate histogram for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in London.

Hourly rate trend for 2nd Line Support Engineer in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West London +23 1 £150 -37.50% 2
East London -6 1 £120 -33.33% 3
South London - 1 £200 - 2
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 5 May 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Support Engineer in the job title.

1 22 (70.97%) Windows
2 21 (67.74%) Microsoft
3 19 (61.29%) Active Directory
3 19 (61.29%) Microsoft 365
4 15 (48.39%) Microsoft Office
5 13 (41.94%) Social Skills
6 10 (32.26%) Customer Service
7 9 (29.03%) Windows 10
7 9 (29.03%) Azure
8 8 (25.81%) ITIL
9 7 (22.58%) Microsoft Exchange
10 6 (19.35%) Smartphone
10 6 (19.35%) Degree
10 6 (19.35%) SCCM
10 6 (19.35%) SC Cleared
10 6 (19.35%) Security Cleared
11 5 (16.13%) JIRA
11 5 (16.13%) Microsoft Intune
11 5 (16.13%) Problem-Solving
11 5 (16.13%) WhatsApp
11 5 (16.13%) Finance
11 5 (16.13%) VPN
12 4 (12.90%) Microsoft Excel
12 4 (12.90%) ITIL Certification
12 4 (12.90%) Internet
12 4 (12.90%) Legal
12 4 (12.90%) Firewall
12 4 (12.90%) Onboarding
12 4 (12.90%) Windows Server
12 4 (12.90%) Mobile Device Management

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (22.58%) Microsoft Exchange
Applications
1 15 (48.39%) Microsoft Office
2 4 (12.90%) Microsoft Excel
3 3 (9.68%) Microsoft PowerPoint
Cloud Services
1 19 (61.29%) Microsoft 365
2 9 (29.03%) Azure
3 5 (16.13%) WhatsApp
4 3 (9.68%) Asana
4 3 (9.68%) Slack
5 1 (3.23%) Entra ID
5 1 (3.23%) Google Workspace
Communications & Networking
1 5 (16.13%) VPN
2 4 (12.90%) Firewall
2 4 (12.90%) Internet
3 3 (9.68%) FTP
3 3 (9.68%) LAN
3 3 (9.68%) VoIP
3 3 (9.68%) WAN
3 3 (9.68%) Wi-Fi
4 2 (6.45%) DHCP
4 2 (6.45%) DNS
4 2 (6.45%) Intranet
4 2 (6.45%) VLAN
4 2 (6.45%) Wireless
Development Applications
1 5 (16.13%) JIRA
2 1 (3.23%) Hudson
General
1 13 (41.94%) Social Skills
2 5 (16.13%) Finance
3 4 (12.90%) Legal
4 3 (9.68%) Multimedia
5 2 (6.45%) Banking
5 2 (6.45%) Public Sector
6 1 (3.23%) Local Government
6 1 (3.23%) Pharmaceutical
6 1 (3.23%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (3.23%) Middleware
1 1 (3.23%) Rendezvous
1 1 (3.23%) TIBCO EMS
Miscellaneous
1 6 (19.35%) Smartphone
2 4 (12.90%) Onboarding
3 3 (9.68%) Video Conferencing
4 2 (6.45%) Clustering
4 2 (6.45%) Driving Licence
4 2 (6.45%) Management Information System
5 1 (3.23%) Foreign Exchange (FX)
5 1 (3.23%) iPad
5 1 (3.23%) Virtual Team
Operating Systems
1 22 (70.97%) Windows
2 9 (29.03%) Windows 10
3 4 (12.90%) Windows Server
4 2 (6.45%) Mac OS
4 2 (6.45%) Windows 7
4 2 (6.45%) Windows Server 2019
5 1 (3.23%) Android
5 1 (3.23%) Unix
5 1 (3.23%) Windows Server 2008
Processes & Methodologies
1 10 (32.26%) Customer Service
2 8 (25.81%) ITIL
3 5 (16.13%) Problem-Solving
4 4 (12.90%) Mobile Device Management
5 3 (9.68%) Investment Management
5 3 (9.68%) Migration
5 3 (9.68%) Proactive Maintenance
5 3 (9.68%) Service Delivery
5 3 (9.68%) Software Distribution
6 2 (6.45%) Change Management
6 2 (6.45%) Decision-Making
6 2 (6.45%) ITSM
6 2 (6.45%) Proactive Monitoring
6 2 (6.45%) Runbook
6 2 (6.45%) Service Management
6 2 (6.45%) Stakeholder Management
6 2 (6.45%) Ticket Management
6 2 (6.45%) User Experience
7 1 (3.23%) Kalman Filter
7 1 (3.23%) Software Asset Management
Programming Languages
1 3 (9.68%) PowerShell
Qualifications
1 6 (19.35%) Degree
1 6 (19.35%) SC Cleared
1 6 (19.35%) Security Cleared
2 4 (12.90%) ITIL Certification
3 3 (9.68%) A+ Certification
4 2 (6.45%) MCP
4 2 (6.45%) Microsoft Certification
5 1 (3.23%) DBS Check
Quality Assurance & Compliance
1 3 (9.68%) SLA
System Software
1 19 (61.29%) Active Directory
2 2 (6.45%) Hyper-V
2 2 (6.45%) VMware Infrastructure
Systems Management
1 6 (19.35%) SCCM
2 5 (16.13%) Microsoft Intune
3 2 (6.45%) Failover Clustering
3 2 (6.45%) Jamf Pro
4 1 (3.23%) PaperCut
4 1 (3.23%) Single Sign-On
Vendors
1 21 (67.74%) Microsoft
2 3 (9.68%) Palo Alto
2 3 (9.68%) Zscaler
3 2 (6.45%) Citrix
3 2 (6.45%) VMware
4 1 (3.23%) Google
4 1 (3.23%) IBM
4 1 (3.23%) TIBCO