The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 363 355 364
Rank change year-on-year
-8 +9
Contract jobs requiring a 2nd Line Support Engineer 48 50 43
As % of all contract IT jobs located in London 0.23% 0.24% 0.20%
As % of the Job Titles category 0.24% 0.25% 0.21%
Number of daily rates quoted 26 23 21
Average daily rate £150 £195 £165
Average daily rate % change year-on-year
-23.07% +18.18%
90% offered a daily rate of more than £105 £130 £137
10% offered a daily rate of more than £238 £245 £225
UK excluding London average daily rate £160 £145 £135
% change year-on-year
+10.51% +7.40%
Number of hourly rates quoted 9 13 8
Average hourly rate £17.00 £15.00 £15.50
Average hourly rate % change year-on-year
+13.33% -3.22%
90% offered a hourly rate of more than £13.00 £13.57 £12.72
10% offered a hourly rate of more than £24.20 £19.80 £18.70
UK excluding London average hourly rate £16.00 £14.75 £15.35
% change year-on-year
+8.47% -3.90%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20026 19682 20464
As % of all contract IT jobs located in London 94.69% 94.48% 94.73%
Number of daily rates quoted 14194 13942 13897
Average daily rate £450 £450 £435
Average daily rate % change year-on-year
- +3.44%
90% offered a daily rate of more than £290 £275 £270
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 315 337 393
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £11.00 £12.50 £13.50
10% offered a hourly rate of more than £47.83 £37.00 £42.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 5 February 2016.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 5 February 2016.

2nd Line Support Engineer Hourly Rate Histogram in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +41 8 £213 +16.43% 2
Uxbridge - 2 £112 -
Wembley - 1 - -
Westminster - 1 - -
Hammersmith - 1 £120 -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 5 February 2016, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 79 (78.22%) Windows
2 61 (60.40%) Active Directory
3 56 (55.45%) Windows 7
4 34 (33.66%) Microsoft
4 34 (33.66%) MS Office
5 29 (28.71%) Blackberry
6 28 (27.72%) MS Exchange
6 28 (27.72%) Windows Server
7 25 (24.75%) Windows XP
8 23 (22.77%) Finance
9 20 (19.80%) ITIL
10 19 (18.81%) iPhone
11 18 (17.82%) Citrix
12 17 (16.83%) Windows Server 2003
12 17 (16.83%) Apple
13 16 (15.84%) Retail
13 16 (15.84%) iPad
13 16 (15.84%) Office 365
14 14 (13.86%) Cisco
14 14 (13.86%) MS Excel
15 13 (12.87%) IBM Notes
15 13 (12.87%) Lotus
15 13 (12.87%) Reuters
15 13 (12.87%) Bloomberg
15 13 (12.87%) Banking
15 13 (12.87%) Exchange Server 2010
15 13 (12.87%) Eikon
15 13 (12.87%) Retail Banking
16 12 (11.88%) Windows Server 2008
16 12 (11.88%) Android

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 5 February 2016, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (27.72%) MS Exchange
2 13 (12.87%) Exchange Server 2010
2 13 (12.87%) IBM Notes
3 9 (8.91%) Exchange Server 2007
4 5 (4.95%) SharePoint
5 4 (3.96%) Exchange Server 2013
5 4 (3.96%) Lync
6 3 (2.97%) Blackberry Enterprise Server
Applications
1 34 (33.66%) MS Office
2 14 (13.86%) MS Excel
3 1 (0.99%) MS PowerPoint
3 1 (0.99%) MS Visio
Business Applications
1 13 (12.87%) Eikon
2 3 (2.97%) Remedy ITSM
3 1 (0.99%) assyst
3 1 (0.99%) Dynamics AX
3 1 (0.99%) Dynamics CRM
3 1 (0.99%) SAP CRM
3 1 (0.99%) SAP Oil and Gas
Cloud Services
1 16 (15.84%) Office 365
Communications & Networking
1 8 (7.92%) DNS
1 8 (7.92%) LAN
2 7 (6.93%) DHCP
2 7 (6.93%) IP Telephony
2 7 (6.93%) TCP/IP
2 7 (6.93%) VPN
3 6 (5.94%) Broadband
3 6 (5.94%) WAN
4 5 (4.95%) VoIP
5 4 (3.96%) Cisco IPT
6 3 (2.97%) Firewall
7 2 (1.98%) FTP
7 2 (1.98%) Internet
7 2 (1.98%) SAN
7 2 (1.98%) VLAN
7 2 (1.98%) Wireless
8 1 (0.99%) 3G
8 1 (0.99%) ADSL
8 1 (0.99%) MPLS
8 1 (0.99%) SMTP
Database & Business Intelligence
1 3 (2.97%) SQL Server
2 1 (0.99%) Data Mining
Development Applications
1 1 (0.99%) JIRA
General
1 23 (22.77%) Finance
2 16 (15.84%) Retail
3 13 (12.87%) Banking
3 13 (12.87%) Retail Banking
4 7 (6.93%) Law
5 6 (5.94%) Legal
6 3 (2.97%) Games
6 3 (2.97%) Telecoms
7 2 (1.98%) French Language
8 1 (0.99%) Electronics
8 1 (0.99%) German Language
8 1 (0.99%) Manufacturing
8 1 (0.99%) Marketing
Miscellaneous
1 29 (28.71%) Blackberry
2 19 (18.81%) iPhone
3 16 (15.84%) iPad
4 6 (5.94%) Driving Licence
5 4 (3.96%) NHS
5 4 (3.96%) Video Conferencing
6 3 (2.97%) Analytical Skills
7 2 (1.98%) Data Centre
7 2 (1.98%) Management Information System
8 1 (0.99%) BBC
8 1 (0.99%) HP Storage
8 1 (0.99%) Replication
8 1 (0.99%) Video on Demand
Operating Systems
1 79 (78.22%) Windows
2 56 (55.45%) Windows 7
3 28 (27.72%) Windows Server
4 25 (24.75%) Windows XP
5 17 (16.83%) Windows Server 2003
6 12 (11.88%) Android
6 12 (11.88%) Windows Server 2008
7 8 (7.92%) Windows Server 2012
8 6 (5.94%) Windows 8
9 3 (2.97%) Apple iOS
9 3 (2.97%) Linux
10 2 (1.98%) Mac OS X
10 2 (1.98%) Windows Phone
11 1 (0.99%) Debian
11 1 (0.99%) Mac OS
Processes & Methodologies
1 20 (19.80%) ITIL
2 4 (3.96%) Service Delivery
2 4 (3.96%) Service Management
3 3 (2.97%) CRM
3 3 (2.97%) ITSM
3 3 (2.97%) Migration
3 3 (2.97%) Mobile Device Management
3 3 (2.97%) Root Cause Analysis
4 2 (1.98%) Asset Management
4 2 (1.98%) Change Control
4 2 (1.98%) Data Migration
4 2 (1.98%) Data Protection
4 2 (1.98%) Disaster Recovery
4 2 (1.98%) Problem Management
4 2 (1.98%) Time Management
5 1 (0.99%) Agile Software Development
5 1 (0.99%) Content Management
5 1 (0.99%) Knowledge Management
5 1 (0.99%) Statistical Analysis
5 1 (0.99%) Workflow
Programming Languages
1 5 (4.95%) PowerShell
2 1 (0.99%) C#
2 1 (0.99%) Java
2 1 (0.99%) SQL
Qualifications
1 5 (4.95%) Security Cleared
2 4 (3.96%) Microsoft Certification
3 3 (2.97%) CCNA
3 3 (2.97%) Cisco Certification
3 3 (2.97%) MCITP
3 3 (2.97%) MCSE
3 3 (2.97%) SC Cleared
4 2 (1.98%) DBS Check
4 2 (1.98%) DV Cleared
4 2 (1.98%) ITIL Certification
5 1 (0.99%) CCA
5 1 (0.99%) CCNP
5 1 (0.99%) CCVP
5 1 (0.99%) Citrix Certification
5 1 (0.99%) Degree
Quality Assurance & Compliance
1 2 (1.98%) SLA
System Software
1 61 (60.40%) Active Directory
2 6 (5.94%) VMware Infrastructure
3 5 (4.95%) Hyper-V
3 5 (4.95%) XenApp
4 2 (1.98%) XenDesktop
5 1 (0.99%) Forefront TMG
Systems Management
1 6 (5.94%) SCCM
2 4 (3.96%) SCOM
3 2 (1.98%) Backup Exec
3 2 (1.98%) SCSM
3 2 (1.98%) XenMobile
4 1 (0.99%) NetBackup
4 1 (0.99%) Tivoli
Vendors
1 34 (33.66%) Microsoft
2 18 (17.82%) Citrix
3 17 (16.83%) Apple
4 14 (13.86%) Cisco
5 13 (12.87%) Bloomberg
5 13 (12.87%) Lotus
5 13 (12.87%) Reuters
6 10 (9.90%) VMware
7 5 (4.95%) iManage
7 5 (4.95%) Remedy
8 3 (2.97%) HP
8 3 (2.97%) Mitel
8 3 (2.97%) Symantec
9 2 (1.98%) Dell
9 2 (1.98%) SAP
10 1 (0.99%) arcserve
10 1 (0.99%) Avaya
10 1 (0.99%) BMC
10 1 (0.99%) Oracle
10 1 (0.99%) Red Hat