The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 374 401 360
Rank change year-on-year
+27 -41
Contract jobs requiring a 2nd Line Support Engineer 54 41 45
As % of all contract IT jobs located in London 0.22% 0.16% 0.18%
As % of the Job Titles category 0.24% 0.17% 0.19%
Number of daily rates quoted 27 19 14
Average daily rate
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£160 £160 £143
Average daily rate % change year-on-year
- +12.28%
90% offered a daily rate of more than £135 £125 £100
10% offered a daily rate of more than £226 £230 £231
UK excluding London average daily rate £200 £158 £145
% change year-on-year
+26.58% +8.96%
Number of hourly rates quoted 8 6 11
Average hourly rate £14.50 £15.50 £18.00
Average hourly rate % change year-on-year
-6.45% -13.88%
90% offered a hourly rate of more than £13.90 £12.75 £11.00
10% offered a hourly rate of more than £14.65 £19.75 £22.50
UK excluding London average hourly rate £13.98 £14.25 £13.00
% change year-on-year
-1.92% +9.61%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22759 23606 23181
As % of all contract IT jobs located in London 92.27% 93.13% 93.17%
Number of daily rates quoted 16008 16286 15420
Average daily rate £425 £433 £439
Average daily rate % change year-on-year
-1.73% -1.48%
90% offered a daily rate of more than £263 £270 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 456 403 548
Average hourly rate £17.50 £18.80 £19.50
Average hourly rate % change year-on-year
-6.91% -3.58%
90% offered a hourly rate of more than £11.50 £12.75 £12.00
10% offered a hourly rate of more than £36.00 £44.62 £45.00
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 20 October 2014.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 16 £183 +14.06% 5
Docklands, London - 7 £135 -
Wimbledon - - - -
Chiswick - - - -
Croydon - - - - 1
Uxbridge - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 20 October 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 77 (79.38%) Windows
2 53 (54.64%) Microsoft
3 49 (50.52%) MS Office
4 42 (43.30%) Active Directory
5 32 (32.99%) Windows 7
6 27 (27.84%) ITIL
7 26 (26.80%) Windows XP
8 24 (24.74%) MS Excel
9 23 (23.71%) Windows Server 2003
9 23 (23.71%) Blackberry
10 22 (22.68%) Windows Server 2008
11 18 (18.56%) Lotus
11 18 (18.56%) IBM Notes
12 16 (16.49%) Firewall
13 15 (15.46%) Cisco
14 14 (14.43%) MCP
14 14 (14.43%) Finance
15 13 (13.40%) Linux
16 12 (12.37%) C
16 12 (12.37%) MS Exchange
16 12 (12.37%) Citrix
17 11 (11.34%) DNS
17 11 (11.34%) Security Cleared
18 10 (10.31%) Mac OS
18 10 (10.31%) Mac OS X
18 10 (10.31%) Internet
18 10 (10.31%) VMware
19 8 (8.25%) Incident Management
19 8 (8.25%) TCP/IP
19 8 (8.25%) SLA

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 20 October 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (18.56%) IBM Notes
2 12 (12.37%) MS Exchange
3 7 (7.22%) Exchange Server 2010
4 4 (4.12%) Apache
5 3 (3.09%) Exchange Server 2003
5 3 (3.09%) Exchange Server 2007
5 3 (3.09%) Blackberry Enterprise Server
6 2 (2.06%) SharePoint 2010
6 2 (2.06%) SharePoint
7 1 (1.03%) Lotus Domino
7 1 (1.03%) Lync
7 1 (1.03%) Exchange Server 2000
7 1 (1.03%) Exchange Server 2013
Applications
1 49 (50.52%) MS Office
2 24 (24.74%) MS Excel
3 3 (3.09%) MS PowerPoint
4 2 (2.06%) MS Project
4 2 (2.06%) MS Visio
4 2 (2.06%) Acrobat
Business Applications
1 3 (3.09%) Eikon
2 2 (2.06%) Cerner Millennium
Cloud Services
1 5 (5.15%) Office 365
Communications & Networking
1 16 (16.49%) Firewall
2 11 (11.34%) DNS
3 10 (10.31%) Internet
4 8 (8.25%) TCP/IP
5 7 (7.22%) LAN
5 7 (7.22%) DHCP
5 7 (7.22%) Cisco IOS
6 5 (5.15%) BIG-IP
6 5 (5.15%) NetScreen
6 5 (5.15%) Cisco Nexus
7 4 (4.12%) WAN
8 3 (3.09%) VPN
8 3 (3.09%) Wireless
9 2 (2.06%) VoIP
10 1 (1.03%) SAN
10 1 (1.03%) VLAN
10 1 (1.03%) NAS
Database & Business Intelligence
1 4 (4.12%) MySQL
2 1 (1.03%) RDBMS
2 1 (1.03%) Big Data
2 1 (1.03%) Oracle Database
2 1 (1.03%) Relational Database
Development Applications
1 4 (4.12%) JIRA
2 2 (2.06%) Team Foundation Server
3 1 (1.03%) Trac
3 1 (1.03%) Subversion
General
1 14 (14.43%) Finance
2 5 (5.15%) Banking
2 5 (5.15%) Financial Institution
3 2 (2.06%) Retail
4 1 (1.03%) Investment Banking
4 1 (1.03%) Advertising
Libraries, Frameworks & Software Standards
1 5 (5.15%) CSS
2 4 (4.12%) HTML
3 1 (1.03%) Android SDK
Miscellaneous
1 23 (23.71%) Blackberry
2 5 (5.15%) Hedge funds
3 4 (4.12%) Analytical Skills
3 4 (4.12%) NHS
3 4 (4.12%) Interactive TV
4 3 (3.09%) Client/Server
5 2 (2.06%) iPhone
5 2 (2.06%) iPad
Operating Systems
1 77 (79.38%) Windows
2 32 (32.99%) Windows 7
3 26 (26.80%) Windows XP
4 23 (23.71%) Windows Server 2003
5 22 (22.68%) Windows Server 2008
6 13 (13.40%) Linux
7 10 (10.31%) Mac OS X
7 10 (10.31%) Mac OS
8 6 (6.19%) Windows 8
9 5 (5.15%) UNIX
9 5 (5.15%) Android
10 4 (4.12%) Windows Server 2012
11 3 (3.09%) Windows Vista
11 3 (3.09%) Windows 2000
12 1 (1.03%) Windows 2000 Server
Processes & Methodologies
1 27 (27.84%) ITIL
2 8 (8.25%) Incident Management
3 7 (7.22%) Migration
4 5 (5.15%) Network Management
5 3 (3.09%) ITIL V3
5 3 (3.09%) Change Management
5 3 (3.09%) Asset Management
6 2 (2.06%) Configuration Management
6 2 (2.06%) Project Management
6 2 (2.06%) Service Management
6 2 (2.06%) Software Deployment
7 1 (1.03%) Android Development
7 1 (1.03%) Coaching
7 1 (1.03%) CRM
7 1 (1.03%) ERP
7 1 (1.03%) Agile Software Development
Programming Languages
1 12 (12.37%) C
2 8 (8.25%) SQL
3 5 (5.15%) Perl
4 4 (4.12%) PHP
5 2 (2.06%) Java
6 1 (1.03%) PL/SQL
6 1 (1.03%) C++
Qualifications
1 14 (14.43%) MCP
2 11 (11.34%) Security Cleared
3 7 (7.22%) Cisco Certification
3 7 (7.22%) SC Cleared
4 3 (3.09%) DV Cleared
4 3 (3.09%) Microsoft Certification
4 3 (3.09%) MCSE
4 3 (3.09%) ITIL Certification
5 2 (2.06%) MOS
5 2 (2.06%) MCDST
5 2 (2.06%) MCSA
5 2 (2.06%) CCNA
5 2 (2.06%) A+ Certification
6 1 (1.03%) MCTS
6 1 (1.03%) MCITP
Quality Assurance & Compliance
1 8 (8.25%) SLA
System Software
1 42 (43.30%) Active Directory
2 8 (8.25%) VMware Infrastructure
3 1 (1.03%) XenApp
3 1 (1.03%) VMware ESXi
Systems Management
1 6 (6.19%) SCCM
2 4 (4.12%) Zenoss
2 4 (4.12%) Nagios
3 2 (2.06%) Norton AntiVirus
3 2 (2.06%) MIMEsweeper
3 2 (2.06%) HP SIM
3 2 (2.06%) Systems Management Server (SMS)
4 1 (1.03%) Backup Exec
Vendors
1 53 (54.64%) Microsoft
2 18 (18.56%) Lotus
3 15 (15.46%) Cisco
4 12 (12.37%) Citrix
5 10 (10.31%) VMware
6 6 (6.19%) Remedy
7 5 (5.15%) F5
7 5 (5.15%) HP
7 5 (5.15%) Oracle
7 5 (5.15%) BMC
7 5 (5.15%) CheckPoint
7 5 (5.15%) Bloomberg
8 4 (4.12%) Reuters
8 4 (4.12%) Fidessa
8 4 (4.12%) Sophos
9 3 (3.09%) Wyse
10 2 (2.06%) ServiceNow
10 2 (2.06%) Symantec
10 2 (2.06%) Cerner
10 2 (2.06%) Adobe
South East London
Linkpoint Resources
Rate: From £23,000 to £26,000 per annum
Posted: 6 days ago
City, London
Kelway Ltd
Rate: Unspecified Salary - Day rate negotiable, depending on experience
Posted: 6 days ago
West London
Computer Futures
Rate: competitive
Posted: 10 days ago