2nd Line Support Engineer Contracts in London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
20 May 2013		 Same period 2012 Same period 2011
Second Line Support Engineer
Rank 353 368 396
Rank change year-on-year
+15 +28
Contract jobs requiring a 2nd Line Support Engineer 28 34 38
As % of all contract IT jobs located in London 0.129% 0.127% 0.124%
As % of the Job Titles category 0.140% 0.137% 0.134%
Number of daily rates quoted 6 8 15
Average daily rate £171 £155 £150
Average daily rate % change year-on-year
+10.02% +3.33%
90% offered a daily rate of more than £125 £137 £107
10% offered a daily rate of more than £230 £182 £249
UK excluding London average daily rate £170 £160 £175
% change year-on-year
+6.25% -8.57%
Number of hourly rates quoted 14 12 6
Average hourly rate £18.75 £16.50 £16.00
Average hourly rate % change year-on-year
+13.63% +3.12%
90% offered a hourly rate of more than £13.80 £12.55 £13.50
10% offered a hourly rate of more than £135.00 £18.00 £23.25
UK excluding London average hourly rate £16.38 £14.50 £14.50
% change year-on-year
+12.93% -
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category		 20013 24845 28392
As % of all contract IT jobs located in London 92.25% 92.53% 92.54%
Number of daily rates quoted 13506 16024 18238
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 449 607 669
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £47.50 £41.25 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer across the London region as a proportion of the total demand within the Job Titles category.

London 2nd Line Support Engineer Jobs Demand Trend

2nd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

London 2nd Line Support Engineer Daily Rate Trend

2nd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 20 May 2013.

London 2nd Line Support Engineer Daily Rate Histogram

2nd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

London 2nd Line Support Engineer Hourly Rate Trend

2nd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 20 May 2013.

London 2nd Line Support Engineer Hourly Rate Histogram

2nd Line Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
City of London +24 14 £168 +1.51%
Hounslow - 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 42 (87.50%) Windows
2 37 (77.08%) Active Directory
3 27 (56.25%) Windows XP
4 26 (54.17%) Windows 7
5 21 (43.75%) MS Exchange
6 19 (39.58%) Microsoft
7 15 (31.25%) Windows Server 2003
8 14 (29.17%) Blackberry
8 14 (29.17%) Citrix
8 14 (29.17%) MS Office
8 14 (29.17%) Windows Server 2008
9 10 (20.83%) Exchange Server 2007
10 9 (18.75%) TCP/IP
10 9 (18.75%) DNS
11 8 (16.67%) DHCP
11 8 (16.67%) Exchange Server 2003
11 8 (16.67%) Exchange Server 2010
12 7 (14.58%) VPN
13 6 (12.50%) Cisco
13 6 (12.50%) ITIL
13 6 (12.50%) SCCM
13 6 (12.50%) Migration
14 5 (10.42%) LAN
14 5 (10.42%) Juniper
15 4 (8.333%) Blackberry Enterprise Server
15 4 (8.333%) Mac OS X
15 4 (8.333%) Apple
15 4 (8.333%) MS Excel
15 4 (8.333%) VMware
15 4 (8.333%) Security Cleared

2nd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (2.083%) COM
Application Platforms
1 21 (43.75%) MS Exchange
2 10 (20.83%) Exchange Server 2007
3 8 (16.67%) Exchange Server 2010
3 8 (16.67%) Exchange Server 2003
4 4 (8.333%) Blackberry Enterprise Server
5 2 (4.167%) Lotus Notes
6 1 (2.083%) SharePoint
Applications
1 14 (29.17%) MS Office
2 4 (8.333%) MS Excel
3 1 (2.083%) SPSS
3 1 (2.083%) CINEMA 4D
3 1 (2.083%) Vectorworks
3 1 (2.083%) Google Apps
Communications & Networking
1 9 (18.75%) DNS
1 9 (18.75%) TCP/IP
2 8 (16.67%) DHCP
3 7 (14.58%) VPN
4 5 (10.42%) LAN
5 2 (4.167%) Intranet
5 2 (4.167%) WAN
6 1 (2.083%) MPLS
6 1 (2.083%) Firewall
6 1 (2.083%) Cisco IOS
6 1 (2.083%) Unified Communications
6 1 (2.083%) NetScaler
6 1 (2.083%) SMS
6 1 (2.083%) VoIP
6 1 (2.083%) HTTP
General
1 2 (4.167%) Advertising
1 2 (4.167%) Banking
2 1 (2.083%) Retail
2 1 (2.083%) Marketing
2 1 (2.083%) Electronics
2 1 (2.083%) Telecoms
2 1 (2.083%) Finance
Miscellaneous
1 14 (29.17%) Blackberry
2 4 (8.333%) iPad
3 2 (4.167%) Fat Client
3 2 (4.167%) NHS
3 2 (4.167%) Thin Client
4 1 (2.083%) Handset
4 1 (2.083%) iPhone
4 1 (2.083%) Client/Server
Operating Systems
1 42 (87.50%) Windows
2 27 (56.25%) Windows XP
3 26 (54.17%) Windows 7
4 15 (31.25%) Windows Server 2003
5 14 (29.17%) Windows Server 2008
6 4 (8.333%) Mac OS X
7 3 (6.250%) Windows Vista
8 1 (2.083%) Android
8 1 (2.083%) Mac OS
8 1 (2.083%) Linux
8 1 (2.083%) Windows NT
8 1 (2.083%) Windows 8
8 1 (2.083%) UNIX
Processes & Methodologies
1 6 (12.50%) ITIL
1 6 (12.50%) Migration
2 3 (6.250%) Data Management
2 3 (6.250%) Software Deployment
3 2 (4.167%) Disaster Recovery
3 2 (4.167%) Problem Management
3 2 (4.167%) Change Control
4 1 (2.083%) PRINCE2
4 1 (2.083%) Service Management
4 1 (2.083%) Service Delivery
4 1 (2.083%) ITSM
4 1 (2.083%) Software Distribution
Programming Languages
1 2 (4.167%) C
2 1 (2.083%) PL/SQL
2 1 (2.083%) SQL
2 1 (2.083%) PowerShell
Qualifications
1 4 (8.333%) Security Cleared
2 2 (4.167%) DV Cleared
2 2 (4.167%) Microsoft Certification
3 1 (2.083%) Degree
3 1 (2.083%) SC Cleared
3 1 (2.083%) MCP
3 1 (2.083%) MCSE
3 1 (2.083%) MCSA
3 1 (2.083%) CCIE
3 1 (2.083%) CCSP
3 1 (2.083%) CCNP
3 1 (2.083%) CCIP
3 1 (2.083%) CCNA
3 1 (2.083%) Cisco Certification
System Software
1 37 (77.08%) Active Directory
2 4 (8.333%) VMware Infrastructure
3 2 (4.167%) XenApp
4 1 (2.083%) XenServer
4 1 (2.083%) MetaFrame
Systems Management
1 6 (12.50%) SCCM
2 3 (6.250%) DameWare
3 2 (4.167%) SCOM
Vendors
1 19 (39.58%) Microsoft
2 14 (29.17%) Citrix
3 6 (12.50%) Cisco
4 5 (10.42%) Juniper
5 4 (8.333%) VMware
5 4 (8.333%) Apple
6 3 (6.250%) MobileIron
6 3 (6.250%) HP
7 2 (4.167%) Dell
7 2 (4.167%) Avaya
7 2 (4.167%) Fidessa
7 2 (4.167%) Lotus
7 2 (4.167%) Reuters
7 2 (4.167%) Bloomberg
7 2 (4.167%) Sophos
7 2 (4.167%) Wyse
7 2 (4.167%) Quark
7 2 (4.167%) Altiris
8 1 (2.083%) Google
8 1 (2.083%) Twitter
Media 1st/2nd Line Support Engineer - London
London
Key skills: Windows XP/7 Mac OSX, Snow Leopard, Lion, Mountain Lion 10.8 MS Exchange MS Office 2007/2010 Apple Remote Desktop Casper Suite Blackberry & BES Printer &...
Marcus Donald People
Rate: £12 to £15 per hour
Posted: 17 May 2013
Second Line/ Remote Support / Helpdesk Support engineer
City, London
Occasional Reactive and scheduled site visits may be required As a Second Line/ Remote Support/ Helpdesk Support engineer you will have : A min 3+ years experience of support *...
Global Technology Solutions Ltd
Rate: £13 - £16 per hour + / may have perm opportunity
Posted: 13 May 2013
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