The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 369 389 367
Rank change year-on-year
+20 -22
Contract jobs requiring a 2nd Line Support Engineer 42 36 55
As % of all contract IT jobs located in London 0.18% 0.14% 0.21%
As % of the Job Titles category 0.19% 0.15% 0.22%
Number of daily rates quoted 18 13 15
Average daily rate
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£170 £145 £165
Average daily rate % change year-on-year
+17.24% -12.12%
90% offered a daily rate of more than £115 £105 £103
10% offered a daily rate of more than £254 £223 £360
UK excluding London average daily rate £178 £135 £144
% change year-on-year
+31.48% -6.08%
Number of hourly rates quoted 6 13 9
Average hourly rate £16.25 £16.00 £18.50
Average hourly rate % change year-on-year
+1.56% -13.51%
90% offered a hourly rate of more than £14.75 £10.50 £13.60
10% offered a hourly rate of more than £162.50 £19.90 £120.50
UK excluding London average hourly rate £14.75 £16.00 £15.75
% change year-on-year
-7.81% +1.58%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22045 23287 24756
As % of all contract IT jobs located in London 92.54% 92.78% 93.10%
Number of daily rates quoted 14996 15957 16253
Average daily rate £425 £438 £425
Average daily rate % change year-on-year
-2.85% +2.94%
90% offered a daily rate of more than £270 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 425 446 630
Average hourly rate £17.50 £19.50 £19.52
Average hourly rate % change year-on-year
-10.25% -0.10%
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £45.00 £40.00 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 20 August 2014.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 20 August 2014.

2nd Line Support Engineer Hourly Rate Histogram in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +23 8 £175 +9.37% 3
Docklands, London - 4 - -
Hammersmith - - - -
Wimbledon - - - -
Croydon - - - -
Surbiton - - - -
Uxbridge - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 20 August 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 65 (80.25%) Windows
2 50 (61.73%) MS Office
3 48 (59.26%) Microsoft
4 37 (45.68%) Windows 7
5 30 (37.04%) Active Directory
6 28 (34.57%) Windows XP
7 25 (30.86%) Windows Server 2003
8 24 (29.63%) Windows Server 2008
9 22 (27.16%) Cisco
10 19 (23.46%) ITIL
11 17 (20.99%) MS Exchange
12 16 (19.75%) LAN
12 16 (19.75%) Blackberry
13 15 (18.52%) MS Excel
13 15 (18.52%) Citrix
14 13 (16.05%) Finance
15 12 (14.81%) MCP
16 10 (12.35%) IBM Notes
16 10 (12.35%) TCP/IP
16 10 (12.35%) Lotus
16 10 (12.35%) Windows Server 2012
17 9 (11.11%) VMware
17 9 (11.11%) Firewall
17 9 (11.11%) Windows Vista
17 9 (11.11%) Windows 2000
18 8 (9.88%) MS Project
18 8 (9.88%) MS Visio
18 8 (9.88%) Acrobat
18 8 (9.88%) Adobe
18 8 (9.88%) DNS

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 20 August 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (20.99%) MS Exchange
2 10 (12.35%) IBM Notes
3 6 (7.41%) Exchange Server 2003
3 6 (7.41%) Exchange Server 2010
4 4 (4.94%) Exchange Server 2007
4 4 (4.94%) Blackberry Enterprise Server
5 3 (3.70%) SharePoint 2010
5 3 (3.70%) SharePoint
6 2 (2.47%) Lync
7 1 (1.23%) Exchange Server 2013
7 1 (1.23%) Apache
7 1 (1.23%) Exchange Server 2000
Applications
1 50 (61.73%) MS Office
2 15 (18.52%) MS Excel
3 8 (9.88%) MS Project
3 8 (9.88%) MS Visio
3 8 (9.88%) Acrobat
4 4 (4.94%) MS PowerPoint
Business Applications
1 3 (3.70%) Eikon
1 3 (3.70%) Cerner Millennium
Cloud Services
1 6 (7.41%) Office 365
Communications & Networking
1 16 (19.75%) LAN
2 10 (12.35%) TCP/IP
3 9 (11.11%) Firewall
4 8 (9.88%) DNS
5 7 (8.64%) WAN
5 7 (8.64%) Cisco IOS
6 6 (7.41%) Wireless
7 4 (4.94%) BIG-IP
7 4 (4.94%) NetScreen
7 4 (4.94%) DHCP
7 4 (4.94%) VPN
7 4 (4.94%) VoIP
7 4 (4.94%) Internet
7 4 (4.94%) Cisco Nexus
8 1 (1.23%) Unified Communications
8 1 (1.23%) ADSL
Database & Business Intelligence
1 1 (1.23%) MySQL
1 1 (1.23%) SQL Server
Development Applications
1 2 (2.47%) JIRA
1 2 (2.47%) Team Foundation Server
General
1 13 (16.05%) Finance
2 6 (7.41%) Banking
3 5 (6.17%) Retail
4 4 (4.94%) Financial Institution
5 2 (2.47%) Investment Banking
6 1 (1.23%) Back Office
6 1 (1.23%) Advertising
Libraries, Frameworks & Software Standards
1 4 (4.94%) CSS
2 1 (1.23%) Android SDK
2 1 (1.23%) HTML
2 1 (1.23%) J2EE
Miscellaneous
1 16 (19.75%) Blackberry
2 4 (4.94%) Hedge funds
3 3 (3.70%) iPad
3 3 (3.70%) iPhone
3 3 (3.70%) NHS
3 3 (3.70%) Client/Server
4 1 (1.23%) Interactive TV
4 1 (1.23%) Video Conferencing
Operating Systems
1 65 (80.25%) Windows
2 37 (45.68%) Windows 7
3 28 (34.57%) Windows XP
4 25 (30.86%) Windows Server 2003
5 24 (29.63%) Windows Server 2008
6 10 (12.35%) Windows Server 2012
7 9 (11.11%) Windows Vista
7 9 (11.11%) Windows 2000
8 6 (7.41%) Linux
9 5 (6.17%) Android
9 5 (6.17%) Mac OS X
10 4 (4.94%) Mac OS
11 3 (3.70%) Windows 8
11 3 (3.70%) Windows 2000 Server
12 2 (2.47%) UNIX
Processes & Methodologies
1 19 (23.46%) ITIL
2 4 (4.94%) Asset Management
2 4 (4.94%) Incident Management
2 4 (4.94%) Network Management
3 3 (3.70%) Software Deployment
3 3 (3.70%) ITIL V3
4 2 (2.47%) Time Management
4 2 (2.47%) Agile Software Development
4 2 (2.47%) Migration
4 2 (2.47%) Change Management
5 1 (1.23%) Capacity Management
5 1 (1.23%) Android Development
5 1 (1.23%) Performance Monitoring
5 1 (1.23%) BCP
5 1 (1.23%) Scrum
5 1 (1.23%) Knowledge Management
5 1 (1.23%) Release Management
Programming Languages
1 7 (8.64%) C
2 4 (4.94%) SQL
3 2 (2.47%) Java
4 1 (1.23%) Perl
4 1 (1.23%) PHP
Qualifications
1 12 (14.81%) MCP
2 5 (6.17%) Cisco Certification
2 5 (6.17%) Microsoft Certification
2 5 (6.17%) MCSE
3 4 (4.94%) MCITP
3 4 (4.94%) ITIL Certification
4 3 (3.70%) Security Cleared
4 3 (3.70%) MCTS
5 2 (2.47%) SC Cleared
5 2 (2.47%) Degree
5 2 (2.47%) A+ Certification
6 1 (1.23%) CCNA
6 1 (1.23%) MCSA
6 1 (1.23%) MOS
6 1 (1.23%) MCDST
6 1 (1.23%) DV Cleared
Quality Assurance & Compliance
1 6 (7.41%) SLA
System Software
1 30 (37.04%) Active Directory
2 8 (9.88%) VMware Infrastructure
3 2 (2.47%) XenApp
Systems Management
1 6 (7.41%) SCCM
2 3 (3.70%) HP SIM
2 3 (3.70%) Systems Management Server (SMS)
2 3 (3.70%) Norton AntiVirus
2 3 (3.70%) MIMEsweeper
3 1 (1.23%) Cisco CUCM
3 1 (1.23%) Zenoss
3 1 (1.23%) Nagios
3 1 (1.23%) Backup Exec
Vendors
1 48 (59.26%) Microsoft
2 22 (27.16%) Cisco
3 15 (18.52%) Citrix
4 10 (12.35%) Lotus
5 9 (11.11%) VMware
6 8 (9.88%) Adobe
7 6 (7.41%) Sophos
8 5 (6.17%) Bloomberg
8 5 (6.17%) Dell
9 4 (4.94%) Wyse
9 4 (4.94%) BMC
9 4 (4.94%) Fidessa
9 4 (4.94%) HP
9 4 (4.94%) CheckPoint
9 4 (4.94%) Reuters
9 4 (4.94%) Remedy
9 4 (4.94%) F5
10 3 (3.70%) Symantec
10 3 (3.70%) Cerner
11 1 (1.23%) Zeacom
City, London
McGregor Boyall
Rate: £180 - £220 per day
Posted: 15 hours ago
East London
Connect Support Services Ltd
Rate: From £120 to £150 per day Negotiable
Posted: Yesterday