The first table below looks at the demand for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 360 382 369
Rank change year-on-year
+22 -13
Contract jobs requiring a 2nd Line Support Engineer 39 30 54
As % of all contract IT jobs located in London 0.17% 0.12% 0.20%
As % of the Job Titles category 0.18% 0.13% 0.22%
Number of daily rates quoted 17 7 17
Average daily rate
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£155 £145 £165
Average daily rate % change year-on-year
+6.89% -12.12%
90% offered a daily rate of more than £108 £122 £104
10% offered a daily rate of more than £271 £230 £315
UK excluding London average daily rate £165 £138 £151
% change year-on-year
+19.34% -8.59%
Number of hourly rates quoted 7 14 10
Average hourly rate £17.00 £15.25 £17.75
Average hourly rate % change year-on-year
+11.47% -14.08%
90% offered a hourly rate of more than £14.80 £10.50 £12.45
10% offered a hourly rate of more than £158.00 £101.40 £35.40
UK excluding London average hourly rate £13.99 £16.50 £15.50
% change year-on-year
-15.22% +6.45%
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21859 22413 24498
As % of all contract IT jobs located in London 92.70% 92.41% 92.87%
Number of daily rates quoted 14991 15271 15886
Average daily rate £425 £450 £425
Average daily rate % change year-on-year
-5.55% +5.88%
90% offered a daily rate of more than £263 £275 £270
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 400 461 651
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £13.50 £13.00
10% offered a hourly rate of more than £45.00 £42.50 £42.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support Engineer
England

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 28 July 2014.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 28 July 2014.

2nd Line Support Engineer Hourly Rate Histogram in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -1 6 £165 +3.12% 3
Docklands, London - 4 - -
Hammersmith - - - -
Wimbledon - - - -
Brentford - - - -
Croydon - - - - 2
Dagenham - - - -
Kingston Upon Thames - - - -
Surbiton - - - -
Uxbridge - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 28 July 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 67 (82.72%) Windows
2 52 (64.20%) MS Office
3 49 (60.49%) Microsoft
4 41 (50.62%) Windows 7
5 31 (38.27%) Active Directory
6 30 (37.04%) Windows XP
7 26 (32.10%) Windows Server 2003
8 24 (29.63%) Windows Server 2008
9 21 (25.93%) Cisco
10 20 (24.69%) ITIL
11 18 (22.22%) MS Exchange
12 17 (20.99%) LAN
13 16 (19.75%) MS Excel
14 15 (18.52%) Blackberry
15 14 (17.28%) Citrix
16 13 (16.05%) MCP
17 12 (14.81%) TCP/IP
18 10 (12.35%) VMware
18 10 (12.35%) Windows Server 2012
19 9 (11.11%) VMware Infrastructure
19 9 (11.11%) Finance
19 9 (11.11%) Windows 2000
19 9 (11.11%) IBM Notes
19 9 (11.11%) Lotus
20 8 (9.88%) Acrobat
20 8 (9.88%) WAN
20 8 (9.88%) Adobe
20 8 (9.88%) DNS
20 8 (9.88%) MS Visio
20 8 (9.88%) MS Project

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 28 July 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 18 (22.22%) MS Exchange
2 9 (11.11%) IBM Notes
3 7 (8.64%) Exchange Server 2003
3 7 (8.64%) Exchange Server 2010
4 5 (6.17%) Exchange Server 2007
5 4 (4.94%) Blackberry Enterprise Server
6 3 (3.70%) SharePoint
6 3 (3.70%) SharePoint 2010
7 2 (2.47%) Lync
8 1 (1.23%) WorkSite
8 1 (1.23%) Exchange Server 2000
8 1 (1.23%) Exchange Server 2013
Applications
1 52 (64.20%) MS Office
2 16 (19.75%) MS Excel
3 8 (9.88%) MS Visio
3 8 (9.88%) Acrobat
3 8 (9.88%) MS Project
4 5 (6.17%) MS PowerPoint
Business Applications
1 3 (3.70%) Cerner Millennium
1 3 (3.70%) Eikon
Cloud Services
1 7 (8.64%) Office 365
Communications & Networking
1 17 (20.99%) LAN
2 12 (14.81%) TCP/IP
3 8 (9.88%) DNS
3 8 (9.88%) WAN
4 7 (8.64%) Wireless
5 6 (7.41%) Firewall
6 5 (6.17%) Cisco IOS
6 5 (6.17%) VoIP
6 5 (6.17%) VPN
7 4 (4.94%) Internet
8 3 (3.70%) DHCP
9 1 (1.23%) SAN
9 1 (1.23%) NetScreen
9 1 (1.23%) ADSL
9 1 (1.23%) Unified Communications
9 1 (1.23%) Cisco Nexus
9 1 (1.23%) BIG-IP
Database & Business Intelligence
1 1 (1.23%) SQL Server
Development Applications
1 2 (2.47%) Team Foundation Server
2 1 (1.23%) JIRA
General
1 9 (11.11%) Finance
2 5 (6.17%) Banking
2 5 (6.17%) Retail
3 1 (1.23%) Investment Banking
3 1 (1.23%) Law
3 1 (1.23%) Legal
3 1 (1.23%) Financial Institution
3 1 (1.23%) Back Office
Libraries, Frameworks & Software Standards
1 1 (1.23%) J2EE
1 1 (1.23%) CSS
1 1 (1.23%) Android SDK
Miscellaneous
1 15 (18.52%) Blackberry
2 4 (4.94%) Client/Server
2 4 (4.94%) NHS
3 3 (3.70%) iPhone
3 3 (3.70%) iPad
4 1 (1.23%) Hedge funds
4 1 (1.23%) Thin Client
4 1 (1.23%) Fat Client
4 1 (1.23%) Video Conferencing
Operating Systems
1 67 (82.72%) Windows
2 41 (50.62%) Windows 7
3 30 (37.04%) Windows XP
4 26 (32.10%) Windows Server 2003
5 24 (29.63%) Windows Server 2008
6 10 (12.35%) Windows Server 2012
7 9 (11.11%) Windows 2000
8 8 (9.88%) Windows Vista
9 6 (7.41%) Android
10 5 (6.17%) Mac OS X
11 4 (4.94%) Mac OS
11 4 (4.94%) Windows 8
12 3 (3.70%) Windows 2000 Server
13 1 (1.23%) UNIX
13 1 (1.23%) Linux
Processes & Methodologies
1 20 (24.69%) ITIL
2 4 (4.94%) Asset Management
2 4 (4.94%) Incident Management
2 4 (4.94%) ITIL V3
2 4 (4.94%) Software Deployment
3 2 (2.47%) Agile Software Development
3 2 (2.47%) Time Management
3 2 (2.47%) Change Management
4 1 (1.23%) Migration
4 1 (1.23%) Scrum
4 1 (1.23%) BCP
4 1 (1.23%) Release Management
4 1 (1.23%) Document Management
4 1 (1.23%) Knowledge Management
4 1 (1.23%) Network Management
4 1 (1.23%) Capacity Management
4 1 (1.23%) Android Development
4 1 (1.23%) Performance Monitoring
Programming Languages
1 7 (8.64%) C
2 2 (2.47%) Java
2 2 (2.47%) SQL
Qualifications
1 13 (16.05%) MCP
2 6 (7.41%) Microsoft Certification
3 5 (6.17%) ITIL Certification
3 5 (6.17%) MCSE
4 4 (4.94%) A+ Certification
4 4 (4.94%) MCITP
5 3 (3.70%) MCTS
5 3 (3.70%) Cisco Certification
6 2 (2.47%) CCNA
6 2 (2.47%) Network+ Certification
6 2 (2.47%) MCDST
6 2 (2.47%) Degree
6 2 (2.47%) SC Cleared
6 2 (2.47%) Security Cleared
7 1 (1.23%) MOS
7 1 (1.23%) MCSA
Quality Assurance & Compliance
1 4 (4.94%) SLA
System Software
1 31 (38.27%) Active Directory
2 9 (11.11%) VMware Infrastructure
3 2 (2.47%) XenApp
4 1 (1.23%) vSphere
Systems Management
1 6 (7.41%) SCCM
2 4 (4.94%) Systems Management Server (SMS)
3 3 (3.70%) Norton AntiVirus
3 3 (3.70%) MIMEsweeper
3 3 (3.70%) HP SIM
4 1 (1.23%) Cisco CUCM
4 1 (1.23%) Backup Exec
Vendors
1 49 (60.49%) Microsoft
2 21 (25.93%) Cisco
3 14 (17.28%) Citrix
4 10 (12.35%) VMware
5 9 (11.11%) Lotus
6 8 (9.88%) Adobe
7 7 (8.64%) Sophos
8 6 (7.41%) Dell
9 5 (6.17%) Wyse
10 4 (4.94%) Fidessa
10 4 (4.94%) Bloomberg
10 4 (4.94%) Remedy
11 3 (3.70%) Symantec
11 3 (3.70%) Cerner
11 3 (3.70%) HP
11 3 (3.70%) Reuters
12 1 (1.23%) LANDesk
12 1 (1.23%) Polycom
12 1 (1.23%) Tandberg
12 1 (1.23%) Kaspersky
Romford, Essex
Kyna Associates
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Thebes IT
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