The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 356 378 364
Rank change year-on-year
+22 -14
Contract jobs requiring a 2nd Line Support Engineer 61 48 32
As % of all contract IT jobs located in London 0.26% 0.19% 0.14%
As % of the Job Titles category 0.28% 0.21% 0.15%
Number of daily rates quoted 30 19 11
Average daily rate
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£168 £160 £160
Average daily rate % change year-on-year
+4.68% -
90% offered a daily rate of more than £135 £135 £110
10% offered a daily rate of more than £246 £295 £238
UK excluding London average daily rate £190 £150 £160
% change year-on-year
+26.66% -6.25%
Number of hourly rates quoted 12 10 10
Average hourly rate £14.50 £13.13 £16.88
Average hourly rate % change year-on-year
+10.47% -22.22%
90% offered a hourly rate of more than £13.55 £12.73 £11.00
10% offered a hourly rate of more than £15.00 £34.85 £22.50
UK excluding London average hourly rate £13.75 £14.00 £13.53
% change year-on-year
-1.78% +3.47%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21620 23101 21047
As % of all contract IT jobs located in London 92.28% 93.19% 93.03%
Number of daily rates quoted 15578 15961 14010
Average daily rate £425 £430 £425
Average daily rate % change year-on-year
-1.16% +1.17%
90% offered a daily rate of more than £263 £275 £263
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 433 386 534
Average hourly rate £17.50 £18.50 £19.50
Average hourly rate % change year-on-year
-5.40% -5.12%
90% offered a hourly rate of more than £11.50 £12.50 £12.50
10% offered a hourly rate of more than £37.50 £40.00 £47.25
UK excluding London average hourly rate £16.00 £16.00 £18.00
% change year-on-year
- -11.11%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 26 November 2014.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 26 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +21 15 £200 +5.26% 5
Docklands, London - 5 £135 -
Hillingdon - - - -
Wimbledon - - - -
Chiswick - - - -
Croydon - - - - 1
Uxbridge - - - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 26 November 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 83 (79.05%) Windows
2 50 (47.62%) Microsoft
3 49 (46.67%) Active Directory
4 47 (44.76%) MS Office
5 30 (28.57%) Windows 7
6 28 (26.67%) Windows XP
7 26 (24.76%) ITIL
8 25 (23.81%) Blackberry
8 25 (23.81%) Windows Server 2008
9 23 (21.90%) MS Excel
10 22 (20.95%) Windows Server 2003
10 22 (20.95%) Firewall
11 17 (16.19%) Cisco
11 17 (16.19%) Linux
12 16 (15.24%) IBM Notes
12 16 (15.24%) MS Exchange
12 16 (15.24%) Lotus
13 14 (13.33%) MCP
14 13 (12.38%) Citrix
14 13 (12.38%) Security Cleared
15 12 (11.43%) DNS
16 11 (10.48%) C
16 11 (10.48%) Internet
16 11 (10.48%) Finance
16 11 (10.48%) VMware
17 10 (9.52%) Mac OS X
17 10 (9.52%) SLA
17 10 (9.52%) DHCP
17 10 (9.52%) Mac OS
17 10 (9.52%) Exchange Server 2010

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 26 November 2014, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (15.24%) IBM Notes
1 16 (15.24%) MS Exchange
2 10 (9.52%) Exchange Server 2010
3 7 (6.67%) Exchange Server 2007
4 4 (3.81%) Exchange Server 2013
4 4 (3.81%) Apache
5 2 (1.90%) Blackberry Enterprise Server
6 1 (0.95%) Exchange Server 2000
6 1 (0.95%) Exchange Server 2003
6 1 (0.95%) IIS
6 1 (0.95%) Lotus Domino
6 1 (0.95%) SharePoint
Applications
1 47 (44.76%) MS Office
2 23 (21.90%) MS Excel
3 3 (2.86%) MS PowerPoint
Business Applications
1 1 (0.95%) Cerner Millennium
1 1 (0.95%) Eikon
Cloud Services
1 7 (6.67%) Office 365
Communications & Networking
1 22 (20.95%) Firewall
2 12 (11.43%) DNS
3 11 (10.48%) Internet
4 10 (9.52%) DHCP
5 8 (7.62%) TCP/IP
6 7 (6.67%) LAN
6 7 (6.67%) Cisco IOS
7 6 (5.71%) VoIP
8 5 (4.76%) NetScreen
8 5 (4.76%) BIG-IP
8 5 (4.76%) Cisco Nexus
9 4 (3.81%) WAN
9 4 (3.81%) VPN
10 3 (2.86%) SAN
10 3 (2.86%) Wireless
10 3 (2.86%) VLAN
11 1 (0.95%) KiloStream
11 1 (0.95%) MegaStream
11 1 (0.95%) Wi-Fi
11 1 (0.95%) 3G
Database & Business Intelligence
1 4 (3.81%) MySQL
2 1 (0.95%) SQL Server
2 1 (0.95%) RDBMS
2 1 (0.95%) SQL Server 2008
2 1 (0.95%) Oracle Database
2 1 (0.95%) Relational Database
2 1 (0.95%) SQL Server 2012
2 1 (0.95%) Big Data
Development Applications
1 4 (3.81%) JIRA
2 2 (1.90%) Team Foundation Server
3 1 (0.95%) Subversion
3 1 (0.95%) Trac
General
1 11 (10.48%) Finance
2 5 (4.76%) Financial Institution
2 5 (4.76%) Banking
2 5 (4.76%) Retail
3 2 (1.90%) Retail Banking
4 1 (0.95%) Advertising
4 1 (0.95%) Investment Banking
Libraries, Frameworks & Software Standards
1 5 (4.76%) CSS
2 4 (3.81%) HTML
3 1 (0.95%) EDI
3 1 (0.95%) Android SDK
Miscellaneous
1 25 (23.81%) Blackberry
2 5 (4.76%) NHS
2 5 (4.76%) Hedge funds
3 4 (3.81%) Client/Server
3 4 (3.81%) Interactive TV
4 3 (2.86%) Analytical Skills
5 1 (0.95%) GIS
5 1 (0.95%) Management Information System
5 1 (0.95%) PACS
Operating Systems
1 83 (79.05%) Windows
2 30 (28.57%) Windows 7
3 28 (26.67%) Windows XP
4 25 (23.81%) Windows Server 2008
5 22 (20.95%) Windows Server 2003
6 17 (16.19%) Linux
7 10 (9.52%) Mac OS X
7 10 (9.52%) Mac OS
8 8 (7.62%) Windows Server 2012
9 6 (5.71%) UNIX
10 5 (4.76%) Android
11 4 (3.81%) Windows 8
12 1 (0.95%) Windows 2000
12 1 (0.95%) Windows Vista
12 1 (0.95%) Windows 2000 Server
12 1 (0.95%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (24.76%) ITIL
2 8 (7.62%) Migration
2 8 (7.62%) Incident Management
3 5 (4.76%) Network Management
4 3 (2.86%) Change Management
4 3 (2.86%) ITIL V3
5 2 (1.90%) Software Deployment
5 2 (1.90%) Asset Management
5 2 (1.90%) Service Management
5 2 (1.90%) Configuration Management
5 2 (1.90%) Project Management
6 1 (0.95%) Disaster Recovery
6 1 (0.95%) Agile Software Development
6 1 (0.95%) ERP
6 1 (0.95%) CRM
6 1 (0.95%) Project Planning
6 1 (0.95%) Software Licensing
6 1 (0.95%) Android Development
6 1 (0.95%) Server Monitoring
6 1 (0.95%) Cyber Security
Programming Languages
1 11 (10.48%) C
2 8 (7.62%) SQL
3 5 (4.76%) Perl
4 4 (3.81%) PHP
5 2 (1.90%) Java
6 1 (0.95%) C++
6 1 (0.95%) PL/SQL
6 1 (0.95%) PowerShell
Qualifications
1 14 (13.33%) MCP
2 13 (12.38%) Security Cleared
3 8 (7.62%) SC Cleared
3 8 (7.62%) Cisco Certification
4 3 (2.86%) Microsoft Certification
4 3 (2.86%) ITIL Certification
4 3 (2.86%) MCSE
4 3 (2.86%) DV Cleared
5 2 (1.90%) MCSA
5 2 (1.90%) A+ Certification
5 2 (1.90%) CCNA
5 2 (1.90%) MCDST
5 2 (1.90%) MOS
Quality Assurance & Compliance
1 10 (9.52%) SLA
System Software
1 49 (46.67%) Active Directory
2 6 (5.71%) VMware Infrastructure
3 2 (1.90%) VMware ESXi
4 1 (0.95%) VMware ESX
4 1 (0.95%) vSphere
Systems Management
1 8 (7.62%) SCCM
2 4 (3.81%) Zenoss
2 4 (3.81%) Nagios
3 2 (1.90%) Systems Management Server (SMS)
3 2 (1.90%) Backup Exec
Vendors
1 50 (47.62%) Microsoft
2 17 (16.19%) Cisco
3 16 (15.24%) Lotus
4 13 (12.38%) Citrix
5 11 (10.48%) VMware
6 6 (5.71%) Remedy
7 5 (4.76%) CheckPoint
7 5 (4.76%) BMC
7 5 (4.76%) HP
7 5 (4.76%) Oracle
7 5 (4.76%) F5
8 3 (2.86%) Bloomberg
8 3 (2.86%) Apple
9 2 (1.90%) ServiceNow
9 2 (1.90%) Juniper
9 2 (1.90%) Dell
9 2 (1.90%) Fidessa
9 2 (1.90%) Reuters
9 2 (1.90%) Wyse
9 2 (1.90%) Sophos
City, London
Marcus Donald People
Rate: £12 to £15 per hour
Posted: 6 days ago
North London
Computer Futures
Rate: competitive
Posted: 15 days ago