The statistics below represent IT contracts advertised across the London region that had 2nd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Second Line Support Engineer
Rank 373 356 371
Rank change year-on-year
-17 +15
Contract jobs requiring a 2nd Line Support Engineer 53 68 57
As % of all contract IT jobs located in London 0.24% 0.30% 0.25%
As % of the Job Titles category 0.26% 0.31% 0.26%
Number of daily rates quoted 38 29 29
Median daily rate £165 £155 £168
Median daily rate % change year-on-year
+6.45% -7.46%
90% offered a daily rate of more than £120 £90 £124
10% offered a daily rate of more than £336 £256 £400
UK excluding London median daily rate £150 £169 £150
% change year-on-year
-11.11% +12.50%
Number of hourly rates quoted 3 10 9
Median hourly rate £18.70 £17.75 £17.50
Median hourly rate % change year-on-year
+5.35% +1.42%
90% offered a hourly rate of more than £17.74 £13.45 £14.00
10% offered a hourly rate of more than £22.14 £33.80 £149.00
UK excluding London median hourly rate £13.23 £16.60 £14.00
% change year-on-year
-20.33% +18.57%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20697 21745 22109
As % of all contract IT jobs located in London 95.15% 94.60% 95.10%
Number of daily rates quoted 15018 15188 15374
Median daily rate £463 £438 £425
Median daily rate % change year-on-year
+5.71% +2.94%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £398 £370 £350
% change year-on-year
+7.43% +5.71%
Number of hourly rates quoted 227 363 401
Median hourly rate £17.50 £19.88 £17.50
Median hourly rate % change year-on-year
-11.94% +13.57%
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £42.60 £52.17 £36.80
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

2nd Line Support Engineer
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 2nd Line Support Engineer in the job title.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 27 June 2016.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 4 £225 -25.00% 4
Hammersmith +7 4 £120 -22.58%
Enfield - 2 £150 -
Chiswick - 2 - -
Bromley - 1 £200 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 June 2016, 2nd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 2nd Line Support Engineer in the job title.

1 57 (66.28%) Windows
2 47 (54.65%) Active Directory
3 40 (46.51%) Microsoft
4 31 (36.05%) Windows 7
5 29 (33.72%) MS Office
6 20 (23.26%) Office 365
7 19 (22.09%) Windows Server
8 16 (18.60%) ITIL
8 16 (18.60%) MS Excel
9 15 (17.44%) Cisco
10 12 (13.95%) Blackberry
11 11 (12.79%) Citrix
11 11 (12.79%) MS Exchange
12 10 (11.63%) Windows 10
13 9 (10.47%) Windows 8
13 9 (10.47%) Windows XP
13 9 (10.47%) Finance
14 8 (9.30%) Migration
14 8 (9.30%) SharePoint
14 8 (9.30%) Windows Server 2003
14 8 (9.30%) Android
14 8 (9.30%) Yammer
15 7 (8.14%) Skype
15 7 (8.14%) OneDrive
15 7 (8.14%) Apple
15 7 (8.14%) Retail
16 6 (6.98%) Smartphone
16 6 (6.98%) Firewall
16 6 (6.98%) NHS
16 6 (6.98%) LAN

2nd Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (12.79%) MS Exchange
2 8 (9.30%) SharePoint
3 4 (4.65%) IBM Notes
3 4 (4.65%) Skype for Business
4 3 (3.49%) Blackberry Enterprise Server
4 3 (3.49%) Exchange Server 2013
5 2 (2.33%) Exchange Server 2003
5 2 (2.33%) Exchange Server 2010
5 2 (2.33%) SharePoint Server
6 1 (1.16%) CMS
6 1 (1.16%) Drupal
6 1 (1.16%) Exchange Server 2007
6 1 (1.16%) Joomla!
6 1 (1.16%) WordPress
Applications
1 29 (33.72%) MS Office
2 16 (18.60%) MS Excel
3 2 (2.33%) MS PowerPoint
4 1 (1.16%) Photoshop
Business Applications
1 3 (3.49%) Eikon
2 1 (1.16%) Dynamics AX
2 1 (1.16%) Remedy ITSM
Cloud Services
1 20 (23.26%) Office 365
2 8 (9.30%) Yammer
3 7 (8.14%) OneDrive
4 5 (5.81%) Microsoft Azure
5 3 (3.49%) Azure Active Directory
6 1 (1.16%) Mimecast
6 1 (1.16%) SaaS
Communications & Networking
1 7 (8.14%) Skype
2 6 (6.98%) Firewall
2 6 (6.98%) LAN
2 6 (6.98%) VoIP
3 4 (4.65%) Internet
3 4 (4.65%) IP Telephony
3 4 (4.65%) WAN
4 3 (3.49%) Network Security
4 3 (3.49%) TCP/IP
4 3 (3.49%) Wireless
5 2 (2.33%) Broadband
5 2 (2.33%) Cisco IPT
5 2 (2.33%) DHCP
5 2 (2.33%) DNS
5 2 (2.33%) Remote Desktop
5 2 (2.33%) VPN
5 2 (2.33%) Wi-Fi
6 1 (1.16%) Cisco ASA
6 1 (1.16%) MPLS
6 1 (1.16%) SAN
Database & Business Intelligence
1 1 (1.16%) Data Mining
Development Applications
1 1 (1.16%) Dreamweaver
General
1 9 (10.47%) Finance
2 7 (8.14%) Retail
3 5 (5.81%) Banking
3 5 (5.81%) Legal
4 3 (3.49%) Retail Banking
5 2 (2.33%) Law
6 1 (1.16%) Back Office
6 1 (1.16%) Front Office
6 1 (1.16%) Indonesian Language
6 1 (1.16%) Investment Banking
6 1 (1.16%) Pharmaceutical
6 1 (1.16%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.16%) CSS
1 1 (1.16%) HTML
Miscellaneous
1 12 (13.95%) Blackberry
2 6 (6.98%) NHS
2 6 (6.98%) Smartphone
3 5 (5.81%) Driving Licence
3 5 (5.81%) iPhone
4 4 (4.65%) iPad
5 3 (3.49%) Digital Media
6 2 (2.33%) Data Centre
6 2 (2.33%) Video Conferencing
7 1 (1.16%) Analytical Skills
7 1 (1.16%) BBC
7 1 (1.16%) BYOD
7 1 (1.16%) Management Information System
7 1 (1.16%) Private Cloud
7 1 (1.16%) Video on Demand
Operating Systems
1 57 (66.28%) Windows
2 31 (36.05%) Windows 7
3 19 (22.09%) Windows Server
4 10 (11.63%) Windows 10
5 9 (10.47%) Windows 8
5 9 (10.47%) Windows XP
6 8 (9.30%) Android
6 8 (9.30%) Windows Server 2003
7 6 (6.98%) Windows Server 2008
8 5 (5.81%) Mac OS X
9 4 (4.65%) Windows Server 2012
10 2 (2.33%) Apple iOS
10 2 (2.33%) Linux
11 1 (1.16%) Unix
Processes & Methodologies
1 16 (18.60%) ITIL
2 8 (9.30%) Migration
3 4 (4.65%) CRM
3 4 (4.65%) Disaster Recovery
4 3 (3.49%) ERP
4 3 (3.49%) Web Development
5 2 (2.33%) Change Management
5 2 (2.33%) Mobile Device Management
5 2 (2.33%) Multi-Factor Authentication
5 2 (2.33%) Service Management
5 2 (2.33%) Wealth Management
6 1 (1.16%) Change Control
6 1 (1.16%) Coaching
6 1 (1.16%) Data Migration
6 1 (1.16%) ITIL V3
6 1 (1.16%) Performance Monitoring
6 1 (1.16%) Release Management
6 1 (1.16%) Root Cause Analysis
6 1 (1.16%) Server Virtualisation
6 1 (1.16%) SFIA
Programming Languages
1 5 (5.81%) C
2 4 (4.65%) JavaScript
2 4 (4.65%) PHP
3 3 (3.49%) Java
4 1 (1.16%) PowerShell
4 1 (1.16%) SQL
Qualifications
1 4 (4.65%) CCNA
1 4 (4.65%) Cisco Certification
1 4 (4.65%) Microsoft Certification
1 4 (4.65%) Security Cleared
2 3 (3.49%) SC Cleared
3 2 (2.33%) CCNP
3 2 (2.33%) MCITP
4 1 (1.16%) A+ Certification
4 1 (1.16%) CCA
4 1 (1.16%) CCDP
4 1 (1.16%) CCIE
4 1 (1.16%) CCVP
4 1 (1.16%) Citrix Certification
4 1 (1.16%) DBS Check
4 1 (1.16%) Degree
4 1 (1.16%) DV Cleared
4 1 (1.16%) MCP
4 1 (1.16%) MCSE
4 1 (1.16%) MCTS
Quality Assurance & Compliance
1 4 (4.65%) SLA
System Software
1 47 (54.65%) Active Directory
2 2 (2.33%) Hyper-V
3 1 (1.16%) Terminal Server
3 1 (1.16%) VMware Infrastructure
3 1 (1.16%) XenApp
3 1 (1.16%) XenDesktop
Systems Management
1 1 (1.16%) Cisco CUCM
1 1 (1.16%) DameWare
1 1 (1.16%) OpenView
1 1 (1.16%) OVSD
Vendors
1 40 (46.51%) Microsoft
2 15 (17.44%) Cisco
3 11 (12.79%) Citrix
4 7 (8.14%) Apple
5 4 (4.65%) Lotus
6 3 (3.49%) Bloomberg
6 3 (3.49%) HP
6 3 (3.49%) Reuters
7 2 (2.33%) iManage
7 2 (2.33%) Meraki
7 2 (2.33%) Remedy
7 2 (2.33%) VMware
8 1 (1.16%) Isilon
8 1 (1.16%) MobileIron
8 1 (1.16%) NICE Systems
8 1 (1.16%) ServiceNow
8 1 (1.16%) Spiceworks
8 1 (1.16%) Sun