The table below looks at the statistics for the 2nd Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 367 363 373
Rank change year-on-year
-4 +10
Contract jobs requiring a 2nd Line Support Engineer 57 49 41
As % of all contract IT jobs located in London 0.24% 0.21% 0.18%
As % of the Job Titles category 0.27% 0.23% 0.19%
Number of daily rates quoted 28 24 11
Average daily rate
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£155 £153 £145
Average daily rate % change year-on-year
+1.63% +5.17%
90% offered a daily rate of more than £90 £122 £125
10% offered a daily rate of more than £262 £400 £210
UK excluding London average daily rate £170 £163 £135
% change year-on-year
+4.61% +20.37%
Number of hourly rates quoted 9 8 18
Average hourly rate £18.00 £17.50 £15.75
Average hourly rate % change year-on-year
+2.85% +11.11%
90% offered a hourly rate of more than £13.40 £15.35 £10.50
10% offered a hourly rate of more than £45.60 £153.50 £135.00
UK excluding London average hourly rate £17.50 £13.74 £17.50
% change year-on-year
+27.38% -21.50%
2nd Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21452 21293 21611
As % of all contract IT jobs located in London 91.95% 92.92% 92.39%
Number of daily rates quoted 14988 14746 14660
Average daily rate £450 £425 £450
Average daily rate % change year-on-year
+5.88% -5.55%
90% offered a daily rate of more than £275 £265 £275
10% offered a daily rate of more than £613 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 361 385 467
Average hourly rate £19.00 £17.50 £20.00
Average hourly rate % change year-on-year
+8.57% -12.50%
90% offered a hourly rate of more than £11.78 £11.00 £12.22
10% offered a hourly rate of more than £42.20 £35.00 £45.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

2nd Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in London

2nd Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Daily Rate Trend in London

2nd Line Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 3 July 2015.

2nd Line Support Engineer Daily Rate Histogram in London

2nd Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support Engineer across the London region.

2nd Line Support Engineer Hourly Rate Trend in London

2nd Line Support Engineer
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support Engineer across the London region over the 3 months to 3 July 2015.

2nd Line Support Engineer Hourly Rate Histogram in London

2nd Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the London region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -3 10 £300 +50.00% 1
Canary Wharf - 1 £130 -
Hammersmith - 1 £155 -
Brentford - 1 - -
Uxbridge - 1 - -
2nd Line Support Engineer
England

2nd Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 3 July 2015, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title.

1 76 (87.36%) Windows
2 53 (60.92%) Active Directory
3 47 (54.02%) Windows 7
4 46 (52.87%) Microsoft
5 40 (45.98%) MS Office
6 30 (34.48%) Windows XP
6 30 (34.48%) MS Exchange
7 16 (18.39%) ITIL
8 15 (17.24%) MS Excel
8 15 (17.24%) Windows Server 2008
9 13 (14.94%) Windows 8
9 13 (14.94%) Citrix
9 13 (14.94%) Microsoft Certification
9 13 (14.94%) Blackberry
9 13 (14.94%) VMware
10 11 (12.64%) MCSE
11 10 (11.49%) Cisco Certification
11 10 (11.49%) Windows Server 2012
11 10 (11.49%) Exchange Server 2010
12 9 (10.34%) Windows Server 2003
12 9 (10.34%) Linux
12 9 (10.34%) LAN
12 9 (10.34%) TCP/IP
13 8 (9.20%) CCNA
13 8 (9.20%) Finance
13 8 (9.20%) iPad
13 8 (9.20%) Security Cleared
13 8 (9.20%) Data Centre
14 7 (8.05%) French Language
14 7 (8.05%) DNS

2nd Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 3 July 2015, IT contractor jobs across the London region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (34.48%) MS Exchange
2 10 (11.49%) Exchange Server 2010
3 5 (5.75%) SharePoint
3 5 (5.75%) Lync
3 5 (5.75%) Exchange Server 2013
4 4 (4.60%) Exchange Server 2007
4 4 (4.60%) IBM Notes
5 3 (3.45%) SharePoint 2013
6 2 (2.30%) Blackberry Enterprise Server
7 1 (1.15%) IIS
Applications
1 40 (45.98%) MS Office
2 15 (17.24%) MS Excel
3 1 (1.15%) Adobe Creative Suite
Business Applications
1 3 (3.45%) Eikon
2 1 (1.15%) SAP Business One
Cloud Services
1 6 (6.90%) Office 365
2 1 (1.15%) Google Cloud Platform
2 1 (1.15%) Google Apps
Communications & Networking
1 9 (10.34%) LAN
1 9 (10.34%) TCP/IP
2 7 (8.05%) DNS
2 7 (8.05%) DHCP
3 5 (5.75%) Firewall
4 4 (4.60%) IP Telephony
4 4 (4.60%) VoIP
4 4 (4.60%) WAN
4 4 (4.60%) SAN
5 3 (3.45%) VPN
5 3 (3.45%) VLAN
6 2 (2.30%) Cisco IPT
6 2 (2.30%) Wi-Fi
6 2 (2.30%) Spanning Tree
6 2 (2.30%) MPLS
6 2 (2.30%) OSPF
6 2 (2.30%) BGP
6 2 (2.30%) Ethernet
7 1 (1.15%) PBX
7 1 (1.15%) Bluetooth
Database & Business Intelligence
1 4 (4.60%) SQL Server
Development Applications
1 2 (2.30%) JIRA
General
1 8 (9.20%) Finance
2 7 (8.05%) French Language
3 5 (5.75%) German Language
3 5 (5.75%) Legal
3 5 (5.75%) Banking
4 4 (4.60%) Retail
4 4 (4.60%) Law
5 3 (3.45%) Retail Banking
6 1 (1.15%) Japanese Language
6 1 (1.15%) Back Office
6 1 (1.15%) Telecoms
6 1 (1.15%) Multimedia
6 1 (1.15%) Publishing
Libraries, Frameworks & Software Standards
1 2 (2.30%) COM
2 1 (1.15%) JSP
2 1 (1.15%) Software Packaging
2 1 (1.15%) HTML
2 1 (1.15%) .NET
2 1 (1.15%) ASP.NET
Miscellaneous
1 13 (14.94%) Blackberry
2 8 (9.20%) iPad
2 8 (9.20%) Data Centre
3 6 (6.90%) NHS
3 6 (6.90%) iPhone
4 5 (5.75%) Analytical Skills
5 4 (4.60%) Video Conferencing
6 2 (2.30%) Computer Science
7 1 (1.15%) EqualLogic
7 1 (1.15%) Management Information System
7 1 (1.15%) Replication
7 1 (1.15%) Clustering
7 1 (1.15%) IVR
Operating Systems
1 76 (87.36%) Windows
2 47 (54.02%) Windows 7
3 30 (34.48%) Windows XP
4 15 (17.24%) Windows Server 2008
5 13 (14.94%) Windows 8
6 10 (11.49%) Windows Server 2012
7 9 (10.34%) Linux
7 9 (10.34%) Windows Server 2003
8 7 (8.05%) UNIX
9 4 (4.60%) Android
10 3 (3.45%) Windows Vista
10 3 (3.45%) Apple iOS
11 2 (2.30%) Mac OS
11 2 (2.30%) Mac OS X
Processes & Methodologies
1 16 (18.39%) ITIL
2 3 (3.45%) Incident Management
2 3 (3.45%) Problem Management
3 2 (2.30%) Time Management
3 2 (2.30%) CRM
3 2 (2.30%) Service Delivery
3 2 (2.30%) Security Management
3 2 (2.30%) Asset Management
4 1 (1.15%) Systems Analysis
4 1 (1.15%) Migration
4 1 (1.15%) Business Continuity
4 1 (1.15%) Change Control
4 1 (1.15%) Root Cause Analysis
4 1 (1.15%) Information Governance
4 1 (1.15%) Technical Analysis
4 1 (1.15%) Kalman Filter
Programming Languages
1 2 (2.30%) SQL
1 2 (2.30%) PowerShell
2 1 (1.15%) JavaScript
Qualifications
1 13 (14.94%) Microsoft Certification
2 11 (12.64%) MCSE
3 10 (11.49%) Cisco Certification
4 8 (9.20%) Security Cleared
4 8 (9.20%) CCNA
5 7 (8.05%) MCP
6 6 (6.90%) SC Cleared
7 4 (4.60%) ITIL Certification
8 3 (3.45%) MCITP
8 3 (3.45%) Degree
9 2 (2.30%) MCDST
9 2 (2.30%) MCSA
9 2 (2.30%) CCNP
10 1 (1.15%) Network+ Certification
10 1 (1.15%) VMware Certified Professional (VCP)
10 1 (1.15%) A+ Certification
10 1 (1.15%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (6.90%) SLA
System Software
1 53 (60.92%) Active Directory
2 6 (6.90%) VMware Infrastructure
3 2 (2.30%) XenApp
3 2 (2.30%) vSphere
4 1 (1.15%) VMware ESXi
4 1 (1.15%) KVM
4 1 (1.15%) XenDesktop
4 1 (1.15%) Hyper-V
4 1 (1.15%) Xen
4 1 (1.15%) Citrix Presentation Server
4 1 (1.15%) VMware Server
Systems Management
1 3 (3.45%) DameWare
2 2 (2.30%) Backup Exec
2 2 (2.30%) SCCM
3 1 (1.15%) SolarWinds Orion
3 1 (1.15%) Casper Suite
Vendors
1 46 (52.87%) Microsoft
2 13 (14.94%) Citrix
2 13 (14.94%) VMware
3 7 (8.05%) Apple
4 6 (6.90%) HP
4 6 (6.90%) Cisco
4 6 (6.90%) Remedy
5 4 (4.60%) Lotus
5 4 (4.60%) Dell
6 3 (3.45%) Avaya
6 3 (3.45%) Juniper
6 3 (3.45%) SolarWinds
6 3 (3.45%) Reuters
6 3 (3.45%) Bloomberg
6 3 (3.45%) Symantec
7 2 (2.30%) McAfee
7 2 (2.30%) Riverbed
7 2 (2.30%) Polycom
7 2 (2.30%) Sage
7 2 (2.30%) CheckPoint
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