The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 31 37 24
Rank change year-on-year
+6 -13
Permanent jobs citing Service Delivery 10 11 31
As % of all permanent IT jobs located in Middlesex 3.47% 2.98% 6.25%
As % of the Processes & Methodologies category 4.31% 4.03% 7.91%
Number of salaries quoted 4 9 26
Average salary £48,750 £65,000 £65,000
Average salary % change year-on-year
-25.00% -
90% offered a salary of more than £46,800 £49,000 £46,250
10% offered a salary of more than £67,500 £80,000 £79,250
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
232 273 392
As % of all permanent IT jobs located in Middlesex 80.56% 73.98% 79.03%
Number of salaries quoted 132 219 322
Average salary £50,000 £47,500 £50,000
Average salary % change year-on-year
+5.26% -5.00%
90% offered a salary of more than £34,000 £32,500 £37,500
10% offered a salary of more than £62,500 £70,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Middlesex

Service Delivery
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Middlesex region.

Service Delivery Salary Trend in Middlesex

Service Delivery
Salary Histogram in Middlesex

This chart provides a salary histogram for IT jobs citing Service Delivery across the Middlesex region over the 3 months to 17 April 2015.

Service Delivery Salary Histogram in Middlesex

Service Delivery
Top 30 Related IT Skills in Middlesex

For the 6 months to 17 April 2015, IT jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (45.45%) ITIL
2 8 (36.36%) SQL
3 7 (31.82%) Project Management
4 6 (27.27%) ITSM
4 6 (27.27%) Technical Architecture
4 6 (27.27%) Service Management
4 6 (27.27%) CRM
4 6 (27.27%) SaaS
4 6 (27.27%) Enterprise Software
4 6 (27.27%) Analytical Skills
5 5 (22.73%) PRINCE2
6 4 (18.18%) HP Quality Center
6 4 (18.18%) Product Management
6 4 (18.18%) HP
6 4 (18.18%) Root Cause Analysis
7 3 (13.64%) Stakeholder Engagement
7 3 (13.64%) Waterfall
7 3 (13.64%) SmartPlant
7 3 (13.64%) Oracle
7 3 (13.64%) PMP
7 3 (13.64%) PMI Certification
7 3 (13.64%) Back Office
7 3 (13.64%) Agile Software Development
7 3 (13.64%) Information Management
8 2 (9.09%) Systems Analysis
8 2 (9.09%) VMware
8 2 (9.09%) Management Information System
8 2 (9.09%) VMware Infrastructure
8 2 (9.09%) Degree
8 2 (9.09%) Microsoft

Service Delivery
Top Related IT Skills in Middlesex by Category

For the 6 months to 17 April 2015, IT jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) ArcGIS
Business Applications
1 3 (13.64%) SmartPlant
Cloud Services
1 6 (27.27%) SaaS
Communications & Networking
1 1 (4.55%) Firewall
1 1 (4.55%) NAS
Database & Business Intelligence
1 1 (4.55%) SQL Server
General
1 3 (13.64%) Back Office
2 1 (4.55%) Pharmaceutical
Job Titles
1 7 (31.82%) Delivery Manager
2 6 (27.27%) Consultant
3 5 (22.73%) Applications Consultant
3 5 (22.73%) Services Delivery Manager
3 5 (22.73%) Service Manager
4 3 (13.64%) Support Manager
4 3 (13.64%) Customer Support Engineer
4 3 (13.64%) Customer Engineer
4 3 (13.64%) Support Engineer
4 3 (13.64%) Applications Support
4 3 (13.64%) Applications Manager
5 2 (9.09%) Analyst
5 2 (9.09%) Systems Manager
6 1 (4.55%) Senior Infrastructure Engineer
6 1 (4.55%) Senior Support Engineer
6 1 (4.55%) Relationships Manager
6 1 (4.55%) Business Manager
6 1 (4.55%) IT Manager
6 1 (4.55%) Account Manager
6 1 (4.55%) Operations Manager
Miscellaneous
1 6 (27.27%) Enterprise Software
1 6 (27.27%) Analytical Skills
2 2 (9.09%) Management Information System
3 1 (4.55%) Life Science
3 1 (4.55%) NHS
3 1 (4.55%) GIS
Operating Systems
1 1 (4.55%) Windows
1 1 (4.55%) Windows Server 2003
1 1 (4.55%) Windows Server 2008
1 1 (4.55%) Windows 7
Processes & Methodologies
1 10 (45.45%) ITIL
2 7 (31.82%) Project Management
3 6 (27.27%) Service Management
3 6 (27.27%) ITSM
3 6 (27.27%) CRM
3 6 (27.27%) Technical Architecture
4 5 (22.73%) PRINCE2
5 4 (18.18%) Product Management
5 4 (18.18%) Root Cause Analysis
6 3 (13.64%) Agile Software Development
6 3 (13.64%) Information Management
6 3 (13.64%) Stakeholder Engagement
6 3 (13.64%) Waterfall
7 2 (9.09%) Systems Analysis
7 2 (9.09%) Infrastructure Management
7 2 (9.09%) Change Management
8 1 (4.55%) Capacity Planning
8 1 (4.55%) Problem Management
8 1 (4.55%) Continuous Improvement
8 1 (4.55%) Change Control
Programming Languages
1 8 (36.36%) SQL
Qualifications
1 3 (13.64%) PMP
1 3 (13.64%) PMI Certification
2 2 (9.09%) Degree
3 1 (4.55%) SC Cleared
3 1 (4.55%) DV Cleared
3 1 (4.55%) Security Cleared
3 1 (4.55%) MCITP
3 1 (4.55%) MCP
3 1 (4.55%) MCSE
3 1 (4.55%) Microsoft Certification
Quality Assurance & Compliance
1 1 (4.55%) GxP
1 1 (4.55%) SLA
System Software
1 2 (9.09%) VMware Infrastructure
2 1 (4.55%) Active Directory
2 1 (4.55%) VMware ESX
2 1 (4.55%) VMware Workstation
Systems Management
1 4 (18.18%) HP Quality Center
Vendors
1 4 (18.18%) HP
2 3 (13.64%) Oracle
3 2 (9.09%) Microsoft
3 2 (9.09%) VMware
4 1 (4.55%) SAP
4 1 (4.55%) NetApp
4 1 (4.55%) JD Edwards
4 1 (4.55%) ESRI