The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Middlesex region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 23 41 31
Rank change year-on-year
+18 -10
Permanent jobs citing Service Delivery 15 10 29
As % of all permanent IT jobs located in Middlesex 5.66% 2.91% 5.53%
As % of the Processes & Methodologies category 6.76% 4.08% 7.18%
Number of salaries quoted 5 9 23
Average salary £47,500 £65,000 £52,500
Average salary % change year-on-year
-26.92% +23.80%
90% offered a salary of more than £42,600 £46,200 £50,000
10% offered a salary of more than £50,000 £80,000 £84,800
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Middlesex region.

Processes & Methodologies Category
Middlesex
Permanent IT job ads with a match in the
Processes & Methodologies category
222 245 404
As % of all permanent IT jobs located in Middlesex 83.77% 71.22% 77.10%
Number of salaries quoted 119 195 311
Average salary £51,000 £45,000 £45,000
Average salary % change year-on-year
+13.33% -
90% offered a salary of more than £34,000 £33,000 £35,000
10% offered a salary of more than £62,500 £70,000 £65,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Delivery
Jobs Demand Trend in Middlesex

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Middlesex region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Middlesex

Service Delivery
Salary Trend in Middlesex

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Middlesex region.

Service Delivery Salary Trend in Middlesex

Service Delivery
Top 30 Related IT Skills in Middlesex

For the 6 months to 22 May 2015, IT jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 9 (33.33%) HP
1 9 (33.33%) Service Management
1 9 (33.33%) Product Management
1 9 (33.33%) HP Quality Center
2 8 (29.63%) Project Management
2 8 (29.63%) ITIL
3 7 (25.93%) SQL
4 6 (22.22%) SAP
5 4 (14.81%) ITSM
5 4 (14.81%) Back Office
5 4 (14.81%) Technical Architecture
5 4 (14.81%) Oracle
5 4 (14.81%) PRINCE2
5 4 (14.81%) CRM
5 4 (14.81%) SaaS
5 4 (14.81%) Root Cause Analysis
5 4 (14.81%) Enterprise Software
5 4 (14.81%) Analytical Skills
6 3 (11.11%) Infrastructure Management
6 3 (11.11%) Stakeholder Engagement
6 3 (11.11%) Waterfall
6 3 (11.11%) Information Management
6 3 (11.11%) SmartPlant
6 3 (11.11%) PMP
6 3 (11.11%) PMI Certification
6 3 (11.11%) Agile Software Development
6 3 (11.11%) Systems Analysis
6 3 (11.11%) Management Information System
6 3 (11.11%) Change Management
7 2 (7.41%) VMware

Service Delivery
Top Related IT Skills in Middlesex by Category

For the 6 months to 22 May 2015, IT jobs across the Middlesex region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.70%) ArcGIS
Business Applications
1 3 (11.11%) SmartPlant
Cloud Services
1 4 (14.81%) SaaS
Communications & Networking
1 1 (3.70%) NAS
1 1 (3.70%) Firewall
Database & Business Intelligence
1 1 (3.70%) SQL Server
General
1 4 (14.81%) Back Office
2 1 (3.70%) Pharmaceutical
2 1 (3.70%) Marketing
Job Titles
1 6 (22.22%) Delivery Manager
2 4 (14.81%) Customer Support Engineer
2 4 (14.81%) Services Delivery Manager
2 4 (14.81%) Service Manager
2 4 (14.81%) Consultant
2 4 (14.81%) Customer Engineer
2 4 (14.81%) Support Engineer
3 3 (11.11%) Applications Support
3 3 (11.11%) Applications Consultant
3 3 (11.11%) Analyst
3 3 (11.11%) Applications Manager
3 3 (11.11%) Support Manager
4 2 (7.41%) Systems Manager
4 2 (7.41%) Senior Support Engineer
5 1 (3.70%) Managed Services Manager
5 1 (3.70%) AWS Consultant
5 1 (3.70%) IT Manager
5 1 (3.70%) Account Manager
5 1 (3.70%) Infrastructure Engineer
5 1 (3.70%) Operations Manager
Miscellaneous
1 4 (14.81%) Enterprise Software
1 4 (14.81%) Analytical Skills
2 3 (11.11%) Management Information System
3 1 (3.70%) NHS
3 1 (3.70%) GIS
3 1 (3.70%) Life Science
Operating Systems
1 1 (3.70%) Windows Server 2008
1 1 (3.70%) Windows 7
1 1 (3.70%) Windows Server 2003
1 1 (3.70%) Windows
Processes & Methodologies
1 9 (33.33%) Service Management
1 9 (33.33%) Product Management
2 8 (29.63%) Project Management
2 8 (29.63%) ITIL
3 4 (14.81%) ITSM
3 4 (14.81%) Technical Architecture
3 4 (14.81%) PRINCE2
3 4 (14.81%) CRM
3 4 (14.81%) Root Cause Analysis
4 3 (11.11%) Infrastructure Management
4 3 (11.11%) Stakeholder Engagement
4 3 (11.11%) Waterfall
4 3 (11.11%) Information Management
4 3 (11.11%) Agile Software Development
4 3 (11.11%) Systems Analysis
4 3 (11.11%) Change Management
5 1 (3.70%) Document Management
5 1 (3.70%) Capacity Planning
5 1 (3.70%) Configuration Management
5 1 (3.70%) Quality Management
Programming Languages
1 7 (25.93%) SQL
Qualifications
1 3 (11.11%) PMP
1 3 (11.11%) PMI Certification
2 1 (3.70%) Microsoft Certification
2 1 (3.70%) MCSE
2 1 (3.70%) MCP
2 1 (3.70%) MCITP
2 1 (3.70%) Degree
2 1 (3.70%) SC Cleared
2 1 (3.70%) DV Cleared
2 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 1 (3.70%) GxP
System Software
1 2 (7.41%) VMware Infrastructure
2 1 (3.70%) Active Directory
2 1 (3.70%) VMware ESX
2 1 (3.70%) VMware Workstation
Systems Management
1 9 (33.33%) HP Quality Center
Vendors
1 9 (33.33%) HP
2 6 (22.22%) SAP
3 4 (14.81%) Oracle
4 2 (7.41%) VMware
4 2 (7.41%) Microsoft
4 2 (7.41%) JD Edwards
5 1 (3.70%) NetApp
5 1 (3.70%) ESRI