Desktop Support Jobs in the Midlands

Desktop Support
England > Midlands

The median Desktop Support salary in the Midlands is £31,000 per year according to job vacancies posted during the 6 months to 21 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
21 May 2024
Same period 2023 Same period 2022
Rank 290 295 311
Rank change year-on-year +5 +16 -47
Permanent jobs requiring a Desktop Support 28 19 51
As % of all permanent jobs advertised in the Midlands 0.23% 0.21% 0.46%
As % of the Job Titles category 0.24% 0.24% 0.49%
Number of salaries quoted 20 18 47
10th Percentile £24,240 £23,589 £23,175
25th Percentile £25,935 £25,500 £24,000
Median annual salary (50th Percentile) £31,000 £27,250 £26,000
Median % change year-on-year +13.76% +4.81% -17.46%
75th Percentile £33,750 £31,188 £28,750
90th Percentile £34,275 £32,500 £29,500
England median annual salary £32,500 £31,500 £33,000
% change year-on-year +3.17% -4.55% +1.54%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,454 8,078 10,498
% of permanent jobs with a recognized job title 94.43% 89.66% 95.13%
Number of salaries quoted 8,453 4,548 7,047
10th Percentile £26,250 £28,500 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,000 £60,800 £60,000
% change year-on-year -12.83% +1.33% +9.09%

Desktop Support
Job Vacancy Trend in the Midlands

Job postings that featured Desktop Support in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Desktop Support in the Midlands

Desktop Support
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Desktop Support in the Midlands.

Salary trend for Desktop Support in the Midlands

Desktop Support
Salary Histogram in the Midlands

Salary distribution for jobs citing Desktop Support in the Midlands over the 6 months to 21 May 2024.

Salary histogram for Desktop Support in the Midlands

Desktop Support
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Midlands region over the 6 months to 21 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
East Midlands -2 17 £31,000 +8.77% 4
West Midlands +5 11 £29,750 +12.26% 4
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 21 May 2024, Desktop Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Desktop Support in the job title.

1 18 (64.29%) Microsoft
2 17 (60.71%) Windows
3 16 (57.14%) Active Directory
4 12 (42.86%) Microsoft 365
5 10 (35.71%) Degree
6 9 (32.14%) Social Skills
6 9 (32.14%) Customer Service
7 8 (28.57%) Problem-Solving
8 7 (25.00%) Microsoft Certification
9 6 (21.43%) Mac OS
9 6 (21.43%) Network Security
9 6 (21.43%) Computer Science
9 6 (21.43%) A+ Certification
9 6 (21.43%) MCP
9 6 (21.43%) Microsoft Office
9 6 (21.43%) Wi-Fi
9 6 (21.43%) Finance
9 6 (21.43%) DBS Check
9 6 (21.43%) Driving Licence
9 6 (21.43%) Onboarding
9 6 (21.43%) Computer Science Degree
10 5 (17.86%) Proactive Maintenance
10 5 (17.86%) KVM
10 5 (17.86%) BPSS Clearance
10 5 (17.86%) SLA
10 5 (17.86%) Dell
10 5 (17.86%) Asset Management
10 5 (17.86%) PCI DSS
10 5 (17.86%) Security Cleared
10 5 (17.86%) Azure

Desktop Support Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (14.29%) SharePoint
2 1 (3.57%) Microsoft Exchange
Applications
1 6 (21.43%) Microsoft Office
2 1 (3.57%) Microsoft Excel
2 1 (3.57%) Microsoft PowerPoint
Cloud Services
1 12 (42.86%) Microsoft 365
2 5 (17.86%) Azure
3 3 (10.71%) AWS
4 2 (7.14%) Entra ID
5 1 (3.57%) OneDrive
Communications & Networking
1 6 (21.43%) Network Security
1 6 (21.43%) Wi-Fi
2 3 (10.71%) DNS
2 3 (10.71%) LAN
2 3 (10.71%) Remote Desktop
3 2 (7.14%) Firewall
3 2 (7.14%) VPN
4 1 (3.57%) SAN
General
1 9 (32.14%) Social Skills
2 6 (21.43%) Finance
3 4 (14.29%) Inclusion and Diversity
4 3 (10.71%) Analytical Skills
4 3 (10.71%) Retail
5 2 (7.14%) Local Government
6 1 (3.57%) Back Office
6 1 (3.57%) Legal
6 1 (3.57%) Manufacturing
Miscellaneous
1 6 (21.43%) Driving Licence
1 6 (21.43%) Onboarding
2 3 (10.71%) Self-Motivation
2 3 (10.71%) Team-Oriented Environment
Operating Systems
1 17 (60.71%) Windows
2 6 (21.43%) Mac OS
3 4 (14.29%) Windows 10
4 1 (3.57%) Windows Server
Processes & Methodologies
1 9 (32.14%) Customer Service
2 8 (28.57%) Problem-Solving
3 6 (21.43%) Computer Science
4 5 (17.86%) Asset Management
4 5 (17.86%) Proactive Maintenance
5 3 (10.71%) Customer Engagement
5 3 (10.71%) Fintech
5 3 (10.71%) Hardware Maintenance
5 3 (10.71%) Software Deployment
6 2 (7.14%) Collaborative Culture
6 2 (7.14%) Continuous Improvement
6 2 (7.14%) Data Protection
6 2 (7.14%) Inventory Management
6 2 (7.14%) Process Improvement
7 1 (3.57%) Business Strategy
7 1 (3.57%) Performance Monitoring
7 1 (3.57%) Problem Management
7 1 (3.57%) Server Virtualisation
7 1 (3.57%) Statistics
7 1 (3.57%) Ticket Management
Programming Languages
1 3 (10.71%) PowerShell
Qualifications
1 10 (35.71%) Degree
2 7 (25.00%) Microsoft Certification
3 6 (21.43%) A+ Certification
3 6 (21.43%) Computer Science Degree
3 6 (21.43%) DBS Check
3 6 (21.43%) MCP
4 5 (17.86%) BPSS Clearance
4 5 (17.86%) Security Cleared
5 1 (3.57%) MCSE
Quality Assurance & Compliance
1 5 (17.86%) PCI DSS
1 5 (17.86%) SLA
System Software
1 16 (57.14%) Active Directory
2 5 (17.86%) KVM
Vendors
1 18 (64.29%) Microsoft
2 5 (17.86%) Dell
3 1 (3.57%) Agilent
3 1 (3.57%) HP
3 1 (3.57%) ServiceNow