The first table below looks at the demand for SLA skills in IT jobs advertised for the Buckinghamshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the Buckinghamshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 55 84 51
Rank change year-on-year
+29 -33
Permanent jobs citing SLA 79 45 100
As % of all permanent IT jobs located in Buckinghamshire 3.884% 2.346% 4.871%
As % of the Quality Assurance & Compliance category 45.93% 32.85% 48.31%
Number of salaries quoted 56 37 82
Average salary £38,000 £30,000 £39,000
Average salary % change year-on-year
+26.66% -23.07%
90% offered a salary of more than £22,500 £18,750 £20,100
10% offered a salary of more than £55,000 £41,000 £52,250
UK excluding London average salary £36,736 £36,000 £36,000
% change year-on-year
+2.04% -
All Quality Assurance & Compliance
Buckinghamshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
172 137 207
As % of all permanent IT jobs located in Buckinghamshire 8.456% 7.143% 10.08%
Number of salaries quoted 128 116 171
Average salary £42,500 £40,000 £38,000
Average salary % change year-on-year
+6.25% +5.26%
90% offered a salary of more than £27,500 £21,000 £26,500
10% offered a salary of more than £70,000 £52,500 £62,800
UK excluding London average salary £40,000 £41,153 £41,000
% change year-on-year
-2.80% +0.37%
SLA
South East

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Buckinghamshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

Buckinghamshire SLA Jobs Demand Trend

SLA
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Buckinghamshire region.

Buckinghamshire SLA Salary Trend

SLA
Salary Histogram

This chart provides a salary histogram for IT jobs citing SLA across the Buckinghamshire region over the 3 months to 19 June 2013.

Buckinghamshire SLA Salary Histogram

SLA
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Buckinghamshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Milton Keynes +17 54 £37,500 +11.11% 14
High Wycombe +8 10 £29,500 +57.33% 4
Amersham - 4 £55,000 -
Beaconsfield - 1 - -
SLA
South East

SLA
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Buckinghamshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 71 (48.30%) ITIL
2 64 (43.54%) Service Delivery
3 43 (29.25%) Windows
4 40 (27.21%) Microsoft
5 37 (25.17%) MS Excel
6 31 (21.09%) Active Directory
7 25 (17.01%) MS Exchange
8 24 (16.33%) SQL
9 23 (15.65%) Cisco
10 22 (14.97%) Cisco Certification
10 22 (14.97%) SQL Server
11 21 (14.29%) Service Management
11 21 (14.29%) Telecoms
12 19 (12.93%) Project Management
12 19 (12.93%) LAN
12 19 (12.93%) Incident Management
13 18 (12.24%) Clustering
14 17 (11.56%) WAN
14 17 (11.56%) Exchange Server 2010
14 17 (11.56%) Continuous Improvement
15 16 (10.88%) Windows Server 2008
15 16 (10.88%) DNS
15 16 (10.88%) Windows Server 2003
16 15 (10.20%) EPoS
16 15 (10.20%) DHCP
16 15 (10.20%) VPN
16 15 (10.20%) CCNA
16 15 (10.20%) Finance
16 15 (10.20%) VMware
16 15 (10.20%) Retail

SLA
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Buckinghamshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 6 (4.082%) CSS
2 3 (2.041%) JSystem
3 2 (1.361%) .NET
4 1 (0.680%) SAP Basis
4 1 (0.680%) .NET Framework
Application Platforms
1 25 (17.01%) MS Exchange
2 17 (11.56%) Exchange Server 2010
3 15 (10.20%) Exchange Server 2003
4 11 (7.483%) Exchange Server 2007
5 4 (2.721%) Tomcat
5 4 (2.721%) IBM Notes
6 3 (2.041%) SharePoint
7 2 (1.361%) CMS
7 2 (1.361%) SharePoint 2010
8 1 (0.680%) Blackberry Enterprise Server
8 1 (0.680%) IIS
Applications
1 37 (25.17%) MS Excel
2 14 (9.524%) MS Office
3 4 (2.721%) MS PowerPoint
Business Applications
1 3 (2.041%) Retail-J
2 1 (0.680%) SAP FI/CO
2 1 (0.680%) SAP CO
2 1 (0.680%) Dynamics CRM
2 1 (0.680%) Dynamics AX
2 1 (0.680%) SAP FI
Communications & Networking
1 19 (12.93%) LAN
2 17 (11.56%) WAN
3 16 (10.88%) DNS
4 15 (10.20%) DHCP
4 15 (10.20%) VPN
5 13 (8.844%) MPLS
6 11 (7.483%) SMS
6 11 (7.483%) BGP
7 10 (6.803%) Firewall
8 9 (6.122%) IPsec
8 9 (6.122%) TACACS
8 9 (6.122%) OSPF
9 8 (5.442%) EIGRP
10 7 (4.762%) Cisco ASA
10 7 (4.762%) VoIP
10 7 (4.762%) TCP/IP
11 6 (4.082%) Ethernet
11 6 (4.082%) SSL
11 6 (4.082%) DWDM
11 6 (4.082%) Wi-Fi
Database & Business Intelligence
1 22 (14.97%) SQL Server
2 5 (3.401%) SQL Server 2000
3 4 (2.721%) Oracle 10g
4 1 (0.680%) SQL Server 2008
4 1 (0.680%) SQL Server Integration Services
4 1 (0.680%) SQL Server 2005
4 1 (0.680%) SQL Server Analysis Services
4 1 (0.680%) SQL Server 7
4 1 (0.680%) Oracle 8/8i
Development Applications
1 1 (0.680%) Visual Studio
General
1 21 (14.29%) Telecoms
2 15 (10.20%) Finance
2 15 (10.20%) Retail
3 3 (2.041%) French Language
4 1 (0.680%) Aerospace
4 1 (0.680%) Automotive
4 1 (0.680%) Advertising
4 1 (0.680%) Multimedia
4 1 (0.680%) Billing
Job Titles
1 35 (23.81%) Analyst
2 29 (19.73%) Service Manager
3 20 (13.61%) Support Analyst
4 14 (9.524%) Delivery Manager
4 14 (9.524%) Services Delivery Manager
5 12 (8.163%) 2nd Line Support
6 11 (7.483%) Support Engineer
7 9 (6.122%) Network Engineer
8 8 (5.442%) Team Leader
9 7 (4.762%) Architect
10 6 (4.082%) 3rd Line Support
10 6 (4.082%) Service Analyst
10 6 (4.082%) Technical Architect
10 6 (4.082%) Senior Network Architect
10 6 (4.082%) Senior Technical Architect
10 6 (4.082%) Network Architect
10 6 (4.082%) Senior Architect
10 6 (4.082%) Technical Design Architect
10 6 (4.082%) Network Technical Architect
10 6 (4.082%) Network Design Architect
Miscellaneous
1 18 (12.24%) Clustering
2 15 (10.20%) EPoS
3 8 (5.442%) NHS
3 8 (5.442%) Management Information System
3 8 (5.442%) Informatics
3 8 (5.442%) Health Informatics
4 3 (2.041%) PDA
4 3 (2.041%) HACMP
4 3 (2.041%) Mainframe
5 2 (1.361%) IVR
6 1 (0.680%) iPhone
6 1 (0.680%) Statistics
6 1 (0.680%) Data Extraction
6 1 (0.680%) Mathematics
6 1 (0.680%) Computer Science
6 1 (0.680%) Blackberry
6 1 (0.680%) Client/Server
Operating Systems
1 43 (29.25%) Windows
2 16 (10.88%) Windows Server 2008
2 16 (10.88%) Windows Server 2003
3 12 (8.163%) Windows XP
4 10 (6.803%) Windows 7
5 6 (4.082%) Linux
6 3 (2.041%) Red Hat Enterprise Linux
6 3 (2.041%) Windows 8
6 3 (2.041%) Windows Vista
6 3 (2.041%) AIX
6 3 (2.041%) Solaris
6 3 (2.041%) UNIX
6 3 (2.041%) VMS
7 2 (1.361%) Windows 2000
8 1 (0.680%) Android
Processes & Methodologies
1 71 (48.30%) ITIL
2 64 (43.54%) Service Delivery
3 21 (14.29%) Service Management
4 19 (12.93%) Project Management
4 19 (12.93%) Incident Management
5 17 (11.56%) Continuous Improvement
6 13 (8.844%) Root Cause Analysis
7 12 (8.163%) Performance Management
8 11 (7.483%) Quality Management
8 11 (7.483%) ITSM
9 10 (6.803%) Change Management
9 10 (6.803%) Problem Management
10 9 (6.122%) Change Control
11 6 (4.082%) Disaster Recovery
11 6 (4.082%) Load Balancing
11 6 (4.082%) Network Design
11 6 (4.082%) ITIL V3
11 6 (4.082%) Network Management
12 5 (3.401%) Supplier Management
12 5 (3.401%) Knowledge Management
Programming Languages
1 24 (16.33%) SQL
2 5 (3.401%) T-SQL
3 4 (2.721%) PL/SQL
4 3 (2.041%) sed
4 3 (2.041%) AWK
4 3 (2.041%) Shell Script
4 3 (2.041%) Perl
5 2 (1.361%) C#
Qualifications
1 22 (14.97%) Cisco Certification
2 15 (10.20%) CCNA
3 9 (6.122%) Microsoft Certification
3 9 (6.122%) CCNP
4 8 (5.442%) CCIE
5 7 (4.762%) ITIL Certification
6 6 (4.082%) MCSE
6 6 (4.082%) MCITP
7 4 (2.721%) MCP
8 3 (2.041%) Degree
9 2 (1.361%) CCSP
9 2 (1.361%) MCTS
9 2 (1.361%) Security Cleared
Quality Assurance & Compliance
1 7 (4.762%) Sarbanes-Oxley
2 3 (2.041%) ISO/IEC 27001
2 3 (2.041%) EFQM
System Software
1 31 (21.09%) Active Directory
2 14 (9.524%) XenApp
3 12 (8.163%) VMware Infrastructure
4 9 (6.122%) Hyper-V
5 8 (5.442%) VMware ESX
5 8 (5.442%) Citrix Presentation Server
6 6 (4.082%) NFS
7 3 (2.041%) Veritas Cluster Server
8 2 (1.361%) VMware ESXi
8 2 (1.361%) XenDesktop
9 1 (0.680%) vSphere
9 1 (0.680%) Forefront TMG
9 1 (0.680%) ISA Server
Systems Management
1 11 (7.483%) MOM
2 8 (5.442%) OpenView
2 8 (5.442%) SCCM
2 8 (5.442%) SCOM
3 6 (4.082%) CiscoWorks
3 6 (4.082%) Netcool
4 4 (2.721%) Backup Exec
5 3 (2.041%) YUM
5 3 (2.041%) Cobbler
5 3 (2.041%) Veritas Storage Foundation
6 2 (1.361%) Norton AntiVirus
6 2 (1.361%) Cisco IPCC
7 1 (0.680%) SolarWinds Orion
7 1 (0.680%) Tivoli
7 1 (0.680%) Tivoli Monitoring
7 1 (0.680%) Tivoli Storage Manager
Vendors
1 40 (27.21%) Microsoft
2 23 (15.65%) Cisco
3 15 (10.20%) VMware
4 14 (9.524%) Citrix
4 14 (9.524%) Oracle
5 9 (6.122%) SAP
6 6 (4.082%) Symantec
6 6 (4.082%) Infovista
6 6 (4.082%) Blue Coat
7 5 (3.401%) Remedy
7 5 (3.401%) HP
7 5 (3.401%) Compaq
7 5 (3.401%) Dell
8 4 (2.721%) IBM
8 4 (2.721%) Lotus
9 3 (2.041%) SolarWinds
9 3 (2.041%) Red Hat
9 3 (2.041%) Sun
9 3 (2.041%) Avaya
9 3 (2.041%) Veritas
High Wycombe, Thames Valley
Reporting to the Service Delivery Manager you will be responsible for the delivery and development of the support desk as well as producing regular reports for service performance...
Hays Specialist Recruitment Ltd
Salary: £30000.00 - £35000.00 per annum + Bonus
Posted: 21 May 2013
Milton Keynes, Buckinghamshire
Customers are kept updated on the progress of calls in accordance with agreed priority and SLA... PC literate - including a basic knowledge of hardware and MS Windows / Microsoft...
Advantage XPO
Salary: £17750 - £18000 per annum
Posted: 14 June 2013
Milton Keynes, Buckinghamshire
Key Skills required: MS Windows Server Technologies... Active Directory. Firewalls, Router & VPN Technologies. VMware... Qualifications such as MCSE, MCITP, CCNA or VCP would be excellent to have for...
Focus IT Recruitment
Salary: From £30,000 to £35,000 per annum + Great Benefits
Posted: 13 June 2013
Milton Keynes, Buckinghamshire
Experience of SQL Server. MS Exchange and Active Directory user experience... Keywords; support analyst, support engineer, technical support, technical analyst,1st line support, first line support, 2nd line...
Big Red Recruitment
Salary: From £20,000 to £25,000 per annum
Posted: 17 June 2013
Milton Keynes, Buckinghamshire
Experience of supporting/administering Oracle 10g / SQL Server 2000 or above. Experience of supporting Microsoft Windows XP or Windows 7... Exposure to T-SQL and/or PL/SQL.
Advantage XPO
Salary: £18000 - £21000 per annum
Posted: 14 June 2013
Milton Keynes, Buckinghamshire
Jam Recruitment Ltd
Salary: £35000 - £45000 per annum
Posted: 18 June 2013
High Wycombe, Buckinghamshire
Lorien Resourcing
Posted: 13 June 2013
Milton Keynes, Buckinghamshire
Stafford-Sharp Associates
Salary: From £60,000 to £65,000 per annum
Posted: 13 June 2013
High Wycombe, Buckinghamshire
Asset Resourcing Ltd
Salary: £20000 per annum + Benefits Package
Posted: 13 June 2013
High Wycombe, Buckinghamshire
Asset Resourcing Ltd
Salary: £20000 per annum + life assurance + pension + free parking
Posted: 18 June 2013
Milton Keynes, Buckinghamshire
Advantage XPO
Salary: £70000 - £75000 per annum + Car Allowence + Bens + Bonus
Posted: 14 June 2013
Milton Keynes, Buckinghamshire
Jam Recruitment Ltd
Salary: £35000 - £50000 per annum
Posted: 18 June 2013
Milton Keynes, Buckinghamshire
Jam Recruitment Ltd
Salary: £44000 - £50000 per annum
Posted: 18 June 2013
Milton Keynes, Buckinghamshire
Jam Recruitment Ltd
Salary: £28000 - £34000 per annum
Posted: 18 June 2013
Milton Keynes, Buckinghamshire
Stafford-Sharp Associates
Salary: From £25,000 to £30,000 per annum
Posted: 12 June 2013