The statistics below represent IT jobs advertised across the Newcastle upon Tyne region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 63 61 59
Rank change year-on-year
-2 -2
Permanent jobs requiring a 2nd Line Support 4 3 6
As % of all permanent IT jobs located in Newcastle upon Tyne 0.77% 0.72% 1.06%
As % of the Job Titles category 0.82% 0.76% 1.08%
Number of salaries quoted 4 3 5
Median salary £27,500 £31,000 £23,500
Median salary % change year-on-year
-11.29% +31.91%
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
490 395 555
As % of all permanent IT jobs located in Newcastle upon Tyne 93.87% 94.50% 98.06%
Number of salaries quoted 439 339 431
Median salary £37,000 £35,000 £34,000
Median salary % change year-on-year
+5.71% +2.94%
90% offered a salary of more than £25,000 £26,000 £22,500
10% offered a salary of more than £60,000 £47,500 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Newcastle upon Tyne

2nd Line Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Newcastle upon Tyne region.

2nd Line Support Salary Trend in Newcastle upon Tyne

2nd Line Support Skill Set
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 1 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring 2nd Line Support in the job title.

1 12 (100.00%) Active Directory
2 11 (91.67%) MS Office
3 10 (83.33%) ITIL
3 10 (83.33%) Windows
4 9 (75.00%) SCCM
4 9 (75.00%) Microsoft
5 8 (66.67%) Windows 7
6 5 (41.67%) Microsoft Intune
6 5 (41.67%) VoIP
6 5 (41.67%) SQL
7 4 (33.33%) MS Excel
8 2 (16.67%) Skype for Business
8 2 (16.67%) vSphere
8 2 (16.67%) NAS
8 2 (16.67%) Investment Management
8 2 (16.67%) Security Cleared
8 2 (16.67%) Office Communications Server
8 2 (16.67%) PowerShell
8 2 (16.67%) Windows Server 2008
8 2 (16.67%) SQL Server 2008
8 2 (16.67%) Windows Server
8 2 (16.67%) DBS Check
8 2 (16.67%) Infrastructure Monitoring
8 2 (16.67%) Blackberry
8 2 (16.67%) Blackberry Enterprise Server
8 2 (16.67%) Microsoft Certification
8 2 (16.67%) ITIL Certification
8 2 (16.67%) SAN
8 2 (16.67%) Windows Server 2003
8 2 (16.67%) Internet

2nd Line Support Skill Set
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (16.67%) Blackberry Enterprise Server
1 2 (16.67%) Exchange Server 2007
1 2 (16.67%) IIS
1 2 (16.67%) MS Exchange
1 2 (16.67%) Office Communications Server
1 2 (16.67%) SharePoint
1 2 (16.67%) Skype for Business
Applications
1 11 (91.67%) MS Office
2 4 (33.33%) MS Excel
Communications & Networking
1 5 (41.67%) VoIP
2 2 (16.67%) Internet
2 2 (16.67%) NAS
2 2 (16.67%) SAN
2 2 (16.67%) VPN
Database & Business Intelligence
1 2 (16.67%) SQL Server
1 2 (16.67%) SQL Server 2005
1 2 (16.67%) SQL Server 2008
General
1 2 (16.67%) Banking
1 2 (16.67%) Finance
Miscellaneous
1 2 (16.67%) Blackberry
1 2 (16.67%) Clustering
Operating Systems
1 10 (83.33%) Windows
2 8 (66.67%) Windows 7
3 2 (16.67%) Windows Server
3 2 (16.67%) Windows Server 2003
3 2 (16.67%) Windows Server 2008
4 1 (8.33%) Windows XP
Processes & Methodologies
1 10 (83.33%) ITIL
2 2 (16.67%) Incident Management
2 2 (16.67%) Infrastructure Monitoring
2 2 (16.67%) Investment Management
3 1 (8.33%) Continuous Improvement
3 1 (8.33%) Service Management
Programming Languages
1 5 (41.67%) SQL
2 2 (16.67%) PowerShell
2 2 (16.67%) VB
Qualifications
1 2 (16.67%) DBS Check
1 2 (16.67%) ITIL Certification
1 2 (16.67%) MCDBA
1 2 (16.67%) MCP
1 2 (16.67%) MCSA
1 2 (16.67%) MCSE
1 2 (16.67%) Microsoft Certification
1 2 (16.67%) Security Cleared
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 12 (100.00%) Active Directory
2 2 (16.67%) vSphere
Systems Management
1 9 (75.00%) SCCM
2 5 (41.67%) Microsoft Intune
Vendors
1 9 (75.00%) Microsoft
2 1 (8.33%) Remedy