The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 61 56 49
Rank change year-on-year
-5 -7
Permanent jobs requiring a 2nd Line Support 3 6 3
As % of all permanent IT jobs located in Newcastle upon Tyne 0.71% 1.10% 0.70%
As % of the Job Titles category 0.75% 1.13% 0.74%
Number of salaries quoted 3 5 3
Average salary £31,000 £23,500 £21,500
Average salary % change year-on-year
+31.91% +9.30%
UK excluding London average salary £25,000 £25,000 £25,000
2nd Line Support
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
399 529 404
As % of all permanent IT jobs located in Newcastle upon Tyne 94.10% 97.42% 94.39%
Number of salaries quoted 343 404 332
Average salary £35,000 £33,500 £37,500
Average salary % change year-on-year
+4.47% -10.66%
90% offered a salary of more than £26,000 £22,500 £25,000
10% offered a salary of more than £50,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Newcastle upon Tyne

2nd Line Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Newcastle upon Tyne region.

2nd Line Support Salary Trend in Newcastle upon Tyne

2nd Line Support
Top 21 Related IT Skills in Newcastle upon Tyne

For the 6 months to 3 July 2015, IT jobs across the Newcastle upon Tyne region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (83.33%) MS Office
1 5 (83.33%) Windows
1 5 (83.33%) Microsoft
1 5 (83.33%) Reuters
1 5 (83.33%) Bloomberg
1 5 (83.33%) Finance
1 5 (83.33%) Fidessa
2 4 (66.67%) SCCM
2 4 (66.67%) Windows 7
2 4 (66.67%) ITIL
3 3 (50.00%) MCP
3 3 (50.00%) Active Directory
3 3 (50.00%) Financial Institution
3 3 (50.00%) Degree
4 1 (16.67%) Oracle
4 1 (16.67%) NetWeaver
4 1 (16.67%) Tradeweb
4 1 (16.67%) Banking
4 1 (16.67%) MS Excel
4 1 (16.67%) SLA
4 1 (16.67%) SAP

2nd Line Support
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 3 July 2015, IT jobs across the Newcastle upon Tyne region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) NetWeaver
Applications
1 5 (83.33%) MS Office
2 1 (16.67%) MS Excel
General
1 5 (83.33%) Finance
2 3 (50.00%) Financial Institution
3 1 (16.67%) Banking
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows 7
Processes & Methodologies
1 4 (66.67%) ITIL
Qualifications
1 3 (50.00%) MCP
1 3 (50.00%) Degree
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 3 (50.00%) Active Directory
Systems Management
1 4 (66.67%) SCCM
Vendors
1 5 (83.33%) Microsoft
1 5 (83.33%) Fidessa
1 5 (83.33%) Reuters
1 5 (83.33%) Bloomberg
2 1 (16.67%) Tradeweb
2 1 (16.67%) Oracle
2 1 (16.67%) SAP
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £23000 - £25000 per annum + Benefits
Posted: 2 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £20000 - £24000 per annum
Posted: 16 days ago