The statistics below represent IT jobs advertised across the Newcastle upon Tyne region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 July 2016 with a comparison to same period over 2 years.

3 months to
30 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 66 57 61
Rank change year-on-year
-9 +4
Permanent jobs requiring a 2nd Line Support 1 4 3
As % of all permanent IT jobs located in Newcastle upon Tyne 0.18% 0.98% 0.53%
As % of the Job Titles category 0.20% 1.01% 0.55%
Number of salaries quoted 1 4 3
Median salary £27,500 £24,000 £45,000
Median salary % change year-on-year
+14.58% -46.66%
UK excluding London median salary £25,875 £25,000 £24,750
% change year-on-year
+3.50% +1.01%
2nd Line Support
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
506 395 549
As % of all permanent IT jobs located in Newcastle upon Tyne 93.36% 96.34% 97.51%
Number of salaries quoted 440 324 379
Median salary £37,500 £37,500 £32,500
Median salary % change year-on-year
- +15.38%
90% offered a salary of more than £25,000 £25,000 £22,500
10% offered a salary of more than £54,750 £47,000 £50,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Newcastle upon Tyne

2nd Line Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Newcastle upon Tyne region.

2nd Line Support Salary Trend in Newcastle upon Tyne

2nd Line Support Skill Set
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 30 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region featuring 2nd Line Support in the job title.

1 11 (100.00%) Active Directory
2 10 (90.91%) MS Office
2 10 (90.91%) ITIL
3 9 (81.82%) Windows
3 9 (81.82%) SCCM
4 8 (72.73%) Windows 7
4 8 (72.73%) Microsoft
5 5 (45.45%) Microsoft Intune
5 5 (45.45%) SQL
5 5 (45.45%) VoIP
6 3 (27.27%) MS Excel
7 2 (18.18%) VPN
7 2 (18.18%) SLA
7 2 (18.18%) MCP
7 2 (18.18%) VB
7 2 (18.18%) Finance
7 2 (18.18%) Blackberry
7 2 (18.18%) Blackberry Enterprise Server
7 2 (18.18%) ITIL Certification
7 2 (18.18%) Banking
7 2 (18.18%) Investment Management
7 2 (18.18%) Security Cleared
7 2 (18.18%) Incident Management
7 2 (18.18%) PowerShell
7 2 (18.18%) Skype for Business
8 1 (9.09%) DBS Check
8 1 (9.09%) Infrastructure Monitoring
8 1 (9.09%) vSphere
8 1 (9.09%) Continuous Improvement
8 1 (9.09%) Windows Server 2008

2nd Line Support Skill Set
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) Blackberry Enterprise Server
1 2 (18.18%) Skype for Business
2 1 (9.09%) Exchange Server 2007
2 1 (9.09%) IIS
2 1 (9.09%) MS Exchange
2 1 (9.09%) Office Communications Server
2 1 (9.09%) SharePoint
Applications
1 10 (90.91%) MS Office
2 3 (27.27%) MS Excel
Communications & Networking
1 5 (45.45%) VoIP
2 2 (18.18%) VPN
3 1 (9.09%) Internet
3 1 (9.09%) NAS
3 1 (9.09%) SAN
Database & Business Intelligence
1 1 (9.09%) SQL Server
1 1 (9.09%) SQL Server 2005
1 1 (9.09%) SQL Server 2008
General
1 2 (18.18%) Banking
1 2 (18.18%) Finance
Miscellaneous
1 2 (18.18%) Blackberry
2 1 (9.09%) Clustering
Operating Systems
1 9 (81.82%) Windows
2 8 (72.73%) Windows 7
3 1 (9.09%) Windows Server
3 1 (9.09%) Windows Server 2003
3 1 (9.09%) Windows Server 2008
3 1 (9.09%) Windows XP
Processes & Methodologies
1 10 (90.91%) ITIL
2 2 (18.18%) Incident Management
2 2 (18.18%) Investment Management
3 1 (9.09%) Continuous Improvement
3 1 (9.09%) Infrastructure Monitoring
3 1 (9.09%) Service Management
Programming Languages
1 5 (45.45%) SQL
2 2 (18.18%) PowerShell
2 2 (18.18%) VB
Qualifications
1 2 (18.18%) ITIL Certification
1 2 (18.18%) MCP
1 2 (18.18%) Security Cleared
2 1 (9.09%) DBS Check
2 1 (9.09%) MCDBA
2 1 (9.09%) MCSA
2 1 (9.09%) MCSE
2 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 2 (18.18%) SLA
System Software
1 11 (100.00%) Active Directory
2 1 (9.09%) vSphere
Systems Management
1 9 (81.82%) SCCM
2 5 (45.45%) Microsoft Intune
Vendors
1 8 (72.73%) Microsoft
2 1 (9.09%) Remedy
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £20,000 to £23,000 per annum
Posted: 3 days ago