The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Newcastle upon Tyne region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 56 53 -
Rank change year-on-year
-3 -
Permanent jobs requiring a 2nd Line Support 3 2 0
As % of all permanent IT jobs located in Newcastle upon Tyne 0.55% 0.48% -
As % of the Job Titles category 0.57% 0.50% -
Number of salaries quoted 3 2 0
Average salary £45,000 £21,500 -
Average salary % change year-on-year
+109.30% -
UK excluding London average salary £24,750 £25,000 £25,000
% change year-on-year
-1.00% -
Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
525 400 452
As % of all permanent IT jobs located in Newcastle upon Tyne 96.86% 95.24% 97.20%
Number of salaries quoted 371 330 373
Average salary £32,500 £37,500 £38,500
Average salary % change year-on-year
-13.33% -2.59%
90% offered a salary of more than £22,500 £22,500 £24,450
10% offered a salary of more than £47,000 £72,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
Tyne and Wear

2nd Line Support
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Newcastle upon Tyne

2nd Line Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Newcastle upon Tyne region.

2nd Line Support Salary Trend in Newcastle upon Tyne

2nd Line Support
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Newcastle upon Tyne region over the 3 months to 22 July 2014.

2nd Line Support Salary Histogram in Newcastle upon Tyne

2nd Line Support
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 22 July 2014, IT jobs across the Newcastle upon Tyne region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (70.00%) Microsoft
2 5 (50.00%) ITIL
2 5 (50.00%) Windows
2 5 (50.00%) Windows 7
3 4 (40.00%) Windows 8
3 4 (40.00%) Windows XP
3 4 (40.00%) MS Office
4 3 (30.00%) SAP
4 3 (30.00%) Linux
4 3 (30.00%) CRM
4 3 (30.00%) SharePoint
4 3 (30.00%) ERP
4 3 (30.00%) Pegasus
4 3 (30.00%) Sage
4 3 (30.00%) Dynamics NAV
4 3 (30.00%) Dynamics CRM
4 3 (30.00%) Dynamics GP
4 3 (30.00%) Line 50
5 2 (20.00%) Sage MMS
5 2 (20.00%) VMware Infrastructure
5 2 (20.00%) CentOS
5 2 (20.00%) Red Hat Enterprise Linux
5 2 (20.00%) Zenoss
5 2 (20.00%) SaaS
5 2 (20.00%) Bash Shell
5 2 (20.00%) Puppet
5 2 (20.00%) MongoDB
5 2 (20.00%) Server Monitoring
5 2 (20.00%) KVM
5 2 (20.00%) Nagios

2nd Line Support
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 22 July 2014, IT jobs across the Newcastle upon Tyne region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (30.00%) SharePoint
Applications
1 4 (40.00%) MS Office
2 1 (10.00%) MS Excel
Business Applications
1 3 (30.00%) Dynamics NAV
1 3 (30.00%) Dynamics CRM
1 3 (30.00%) Dynamics GP
1 3 (30.00%) Line 50
2 2 (20.00%) Sage MMS
Cloud Services
1 2 (20.00%) SaaS
Database & Business Intelligence
1 2 (20.00%) MongoDB
1 2 (20.00%) MySQL
2 1 (10.00%) SQL Server
General
1 1 (10.00%) Finance
1 1 (10.00%) Legal
Operating Systems
1 5 (50.00%) Windows
1 5 (50.00%) Windows 7
2 4 (40.00%) Windows 8
2 4 (40.00%) Windows XP
3 3 (30.00%) Linux
4 2 (20.00%) CentOS
4 2 (20.00%) Red Hat Enterprise Linux
Processes & Methodologies
1 5 (50.00%) ITIL
2 3 (30.00%) CRM
2 3 (30.00%) ERP
3 2 (20.00%) Server Monitoring
4 1 (10.00%) Service Management
4 1 (10.00%) Time Management
Programming Languages
1 2 (20.00%) Bash Shell
1 2 (20.00%) Python
1 2 (20.00%) Ruby
System Software
1 2 (20.00%) VMware Infrastructure
1 2 (20.00%) KVM
2 1 (10.00%) Active Directory
Systems Management
1 2 (20.00%) Zenoss
1 2 (20.00%) Puppet
1 2 (20.00%) Nagios
Vendors
1 7 (70.00%) Microsoft
2 3 (30.00%) SAP
2 3 (30.00%) Pegasus
2 3 (30.00%) Sage
3 2 (20.00%) Red Hat
3 2 (20.00%) Sun
3 2 (20.00%) Oracle
3 2 (20.00%) VMware