The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 55 44 53
Rank change year-on-year
-11 +9
Permanent jobs citing Incident Management 7 10 3
As % of all permanent IT jobs located in Newcastle upon Tyne 1.28% 2.24% 0.71%
As % of the Processes & Methodologies category 1.59% 2.78% 0.94%
Number of salaries quoted 6 8 0
Average salary £27,500 £58,750 -
Average salary % change year-on-year
-53.19% -
UK excluding London average salary £40,000 £36,500 £37,500
% change year-on-year
+9.58% -2.66%
Incident Management
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
439 360 320
As % of all permanent IT jobs located in Newcastle upon Tyne 80.11% 80.72% 76.01%
Number of salaries quoted 301 310 266
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £25,000 £27,000 £25,000
10% offered a salary of more than £60,000 £55,000 £56,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Newcastle upon Tyne

Incident Management
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Newcastle upon Tyne region.

Incident Management Salary Trend in Newcastle upon Tyne

Incident Management
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Incident Management across the Newcastle upon Tyne region over the 3 months to 18 September 2014.

Incident Management Salary Histogram in Newcastle upon Tyne

Incident Management
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 18 September 2014, IT jobs across the Newcastle upon Tyne region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 6 (66.67%) ITIL
2 4 (44.44%) Problem Management
3 3 (33.33%) Microsoft
3 3 (33.33%) Windows
3 3 (33.33%) MS Excel
3 3 (33.33%) ITIL Certification
3 3 (33.33%) Service Delivery
4 2 (22.22%) Change Management
4 2 (22.22%) Disaster Recovery
4 2 (22.22%) Blackberry
4 2 (22.22%) Blackberry Enterprise Server
4 2 (22.22%) Configuration Management
4 2 (22.22%) IIS
4 2 (22.22%) Web Services
4 2 (22.22%) Active Directory
4 2 (22.22%) MCP
4 2 (22.22%) Citrix
4 2 (22.22%) Citrix Certification
4 2 (22.22%) Microsoft Certification
4 2 (22.22%) MCDST
4 2 (22.22%) Service Management
4 2 (22.22%) LANDesk
4 2 (22.22%) XenApp
4 2 (22.22%) XenServer
4 2 (22.22%) XenDesktop
4 2 (22.22%) Windows 7
4 2 (22.22%) IP Telephony
4 2 (22.22%) Android
4 2 (22.22%) Stakeholder Engagement
5 1 (11.11%) iPad

Incident Management
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 18 September 2014, IT jobs across the Newcastle upon Tyne region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) Blackberry Enterprise Server
1 2 (22.22%) IIS
Applications
1 3 (33.33%) MS Excel
2 1 (11.11%) MS Office
Business Applications
1 1 (11.11%) SAP BPC
Communications & Networking
1 2 (22.22%) IP Telephony
Database & Business Intelligence
1 1 (11.11%) BusinessObjects
General
1 1 (11.11%) Banking
Job Titles
1 3 (33.33%) Service Desk Analyst
1 3 (33.33%) IT Services Manager
1 3 (33.33%) Analyst
1 3 (33.33%) Service Analyst
1 3 (33.33%) Service Manager
2 2 (22.22%) Support Engineer
2 2 (22.22%) Desktop Support
2 2 (22.22%) Desktop Engineer
2 2 (22.22%) Desktop Support Engineer
2 2 (22.22%) Transition Manager
2 2 (22.22%) Incident Manager
3 1 (11.11%) Capability Manager
3 1 (11.11%) Service Transition Manager
3 1 (11.11%) Technical Services Analyst
3 1 (11.11%) Technical Analyst
3 1 (11.11%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 2 (22.22%) Web Services
Miscellaneous
1 2 (22.22%) Blackberry
2 1 (11.11%) iPad
2 1 (11.11%) Analytical Skills
2 1 (11.11%) iPhone
2 1 (11.11%) Firmware
2 1 (11.11%) Management Information System
Operating Systems
1 3 (33.33%) Windows
2 2 (22.22%) Windows 7
2 2 (22.22%) Android
3 1 (11.11%) Windows XP
Processes & Methodologies
1 6 (66.67%) ITIL
2 4 (44.44%) Problem Management
3 3 (33.33%) Service Delivery
4 2 (22.22%) Change Management
4 2 (22.22%) Disaster Recovery
4 2 (22.22%) Configuration Management
4 2 (22.22%) Service Management
4 2 (22.22%) Stakeholder Engagement
5 1 (11.11%) Root Cause Analysis
5 1 (11.11%) ITSM
5 1 (11.11%) Information Security
5 1 (11.11%) Programme Management
Qualifications
1 3 (33.33%) ITIL Certification
2 2 (22.22%) MCP
2 2 (22.22%) Citrix Certification
2 2 (22.22%) Microsoft Certification
2 2 (22.22%) MCDST
3 1 (11.11%) Degree
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 2 (22.22%) Active Directory
1 2 (22.22%) XenApp
1 2 (22.22%) XenServer
1 2 (22.22%) XenDesktop
Vendors
1 3 (33.33%) Microsoft
2 2 (22.22%) Citrix
2 2 (22.22%) LANDesk
3 1 (11.11%) HP
3 1 (11.11%) Dell
3 1 (11.11%) Business Objects
3 1 (11.11%) SAP
3 1 (11.11%) Cisco
3 1 (11.11%) Hyperion