The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 64 57 48
Rank change year-on-year
-7 -9
Permanent jobs citing Service Delivery 4 5 10
As % of all permanent IT jobs located in Newcastle upon Tyne 0.81% 1.00% 1.96%
As % of the Processes & Methodologies category 1.10% 1.28% 2.52%
Number of salaries quoted 3 4 8
Average salary £31,500 £46,983 £43,250
Average salary % change year-on-year
-32.95% +8.63%
90% offered a salary of more than £29,100 £45,595 £30,800
10% offered a salary of more than £50,300 £46,983 £51,250
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
364 392 397
As % of all permanent IT jobs located in Newcastle upon Tyne 73.83% 78.40% 77.84%
Number of salaries quoted 284 347 333
Average salary £37,500 £37,500 £36,500
Average salary % change year-on-year
- +2.73%
90% offered a salary of more than £29,500 £28,636 £25,000
10% offered a salary of more than £59,100 £55,000 £47,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 1 May 2015.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 1 May 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 6 (27.27%) ITIL
2 5 (22.73%) ABAP
2 5 (22.73%) Windows
2 5 (22.73%) SAP FI
2 5 (22.73%) Project Management
2 5 (22.73%) SAP
2 5 (22.73%) SAP SCM
2 5 (22.73%) SAP FI/CO
2 5 (22.73%) SAP CO
3 4 (18.18%) Practice Management
3 4 (18.18%) SLA
3 4 (18.18%) Cisco
3 4 (18.18%) E-Commerce
3 4 (18.18%) Software Deployment
3 4 (18.18%) Problem Management
3 4 (18.18%) Mentoring
3 4 (18.18%) Coaching
4 3 (13.64%) MCSE
4 3 (13.64%) Microsoft
4 3 (13.64%) Microsoft Certification
4 3 (13.64%) Disaster Recovery
4 3 (13.64%) ITSM
4 3 (13.64%) Business Continuity
5 2 (9.09%) Supplier Management
5 2 (9.09%) Knowledge Management
5 2 (9.09%) Service Management
5 2 (9.09%) Change Management
5 2 (9.09%) Finance
5 2 (9.09%) Telecoms
5 2 (9.09%) Validation

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 1 May 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.55%) Exchange Server 2010
1 1 (4.55%) SharePoint
1 1 (4.55%) MS Exchange
Applications
1 2 (9.09%) MS Excel
2 1 (4.55%) MS Office
Business Applications
1 5 (22.73%) SAP FI
1 5 (22.73%) SAP SCM
1 5 (22.73%) SAP FI/CO
1 5 (22.73%) SAP CO
2 2 (9.09%) Agresso
3 1 (4.55%) Remedy ITSM
3 1 (4.55%) Oracle 11i
Database & Business Intelligence
1 2 (9.09%) SQL Server
2 1 (4.55%) SQL Server 2008
2 1 (4.55%) Oracle Database
2 1 (4.55%) Oracle Database 11g
2 1 (4.55%) Oracle9i Database
2 1 (4.55%) SQL Server 2000
2 1 (4.55%) Oracle Database 10g
General
1 2 (9.09%) Finance
1 2 (9.09%) Telecoms
2 1 (4.55%) Advertising
2 1 (4.55%) Local Government
Job Titles
1 9 (40.91%) Service Manager
2 7 (31.82%) Delivery Manager
2 7 (31.82%) Services Delivery Manager
3 4 (18.18%) Analyst
4 2 (9.09%) Applications Support Analyst
4 2 (9.09%) Applications Support
4 2 (9.09%) Service Analyst
4 2 (9.09%) Support Analyst
5 1 (4.55%) Service Continuity Manager
5 1 (4.55%) Infrastructure Technician
5 1 (4.55%) IT Infrastructure Manager
5 1 (4.55%) Technical Support
5 1 (4.55%) Support Specialist
5 1 (4.55%) Architect
5 1 (4.55%) Desktop Support
5 1 (4.55%) 2nd Line Support
5 1 (4.55%) Services Delivery Analyst
5 1 (4.55%) IT Services Manager
5 1 (4.55%) Service Desk Analyst
5 1 (4.55%) Technical Specialist
Miscellaneous
1 2 (9.09%) Analytical Skills
2 1 (4.55%) AS400
2 1 (4.55%) PDA
Operating Systems
1 5 (22.73%) Windows
2 1 (4.55%) Android
2 1 (4.55%) Windows Server 2012
2 1 (4.55%) UNIX
2 1 (4.55%) Linux
Processes & Methodologies
1 6 (27.27%) ITIL
2 5 (22.73%) Project Management
3 4 (18.18%) Practice Management
3 4 (18.18%) E-Commerce
3 4 (18.18%) Software Deployment
3 4 (18.18%) Problem Management
3 4 (18.18%) Mentoring
3 4 (18.18%) Coaching
4 3 (13.64%) Disaster Recovery
4 3 (13.64%) ITSM
4 3 (13.64%) Business Continuity
5 2 (9.09%) Supplier Management
5 2 (9.09%) Knowledge Management
5 2 (9.09%) Service Management
5 2 (9.09%) Change Management
5 2 (9.09%) Validation
5 2 (9.09%) ERP
5 2 (9.09%) Incident Management
5 2 (9.09%) Technical Architecture
5 2 (9.09%) Load Testing
Programming Languages
1 5 (22.73%) ABAP
2 2 (9.09%) C
3 1 (4.55%) SQL
Qualifications
1 3 (13.64%) MCSE
1 3 (13.64%) Microsoft Certification
2 2 (9.09%) CCNA
2 2 (9.09%) Cisco Certification
2 2 (9.09%) Degree
3 1 (4.55%) MCITP
Quality Assurance & Compliance
1 4 (18.18%) SLA
System Software
1 2 (9.09%) Active Directory
2 1 (4.55%) Oracle RAC
Systems Management
1 1 (4.55%) Data Guard
1 1 (4.55%) Oracle RMAN
Vendors
1 5 (22.73%) SAP
2 4 (18.18%) Cisco
3 3 (13.64%) Microsoft
4 1 (4.55%) ServiceNow
4 1 (4.55%) Oracle
4 1 (4.55%) Remedy
4 1 (4.55%) VMware
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £28000 - £35000 per annum
Posted: 2 days ago
Newcastle upon Tyne
Capita - ITIN
Salary: £22000.00 - £25000.00 per annum + benefits
Posted: 19 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 25 days ago