The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 31 50 52
Rank change year-on-year
+19 +2
Permanent jobs citing Service Delivery 22 8 14
As % of all permanent IT jobs located in Newcastle upon Tyne 4.97% 2.04% 2.68%
As % of the Processes & Methodologies category 6.20% 2.23% 3.08%
Number of salaries quoted 17 6 13
Median salary £44,738 £48,750 £47,500
Median salary % change year-on-year
-8.23% +2.63%
90% offered a salary of more than £38,000 £43,500 £29,000
10% offered a salary of more than £52,500 £50,000 £60,000
UK excluding London median salary £44,500 £45,000 £45,000
% change year-on-year
-1.11% -
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
355 358 455
As % of all permanent IT jobs located in Newcastle upon Tyne 80.14% 91.33% 87.16%
Number of salaries quoted 275 316 375
Median salary £40,000 £40,000 £42,000
Median salary % change year-on-year
- -4.76%
90% offered a salary of more than £29,000 £30,000 £28,780
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 10 December 2016.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 10 December 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Delivery.

1 44 (84.62%) ITIL
2 28 (53.85%) Windows
3 27 (51.92%) Microsoft
4 24 (46.15%) Problem Management
5 22 (42.31%) Windows Server
6 17 (32.69%) Active Directory
7 16 (30.77%) DHCP
7 16 (30.77%) Windows Server 2003
7 16 (30.77%) Windows Server 2008
8 15 (28.85%) VMware
8 15 (28.85%) Microsoft Certification
9 14 (26.92%) DNS
9 14 (26.92%) MCSE
9 14 (26.92%) SQL Server
9 14 (26.92%) PowerShell
9 14 (26.92%) Windows Server 2012
9 14 (26.92%) Analytical Skills
9 14 (26.92%) Infrastructure Monitoring
10 13 (25.00%) SCOM
11 12 (23.08%) Incident Management
11 12 (23.08%) SolarWinds
11 12 (23.08%) SLA
11 12 (23.08%) Change Management
12 11 (21.15%) MS Exchange
13 10 (19.23%) Skype for Business
13 10 (19.23%) Exchange Server 2010
13 10 (19.23%) Office 365
13 10 (19.23%) Skype
13 10 (19.23%) Exchange Server 2013
14 9 (17.31%) Mobile Device Management

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (21.15%) MS Exchange
2 10 (19.23%) Exchange Server 2010
2 10 (19.23%) Exchange Server 2013
2 10 (19.23%) Skype for Business
3 6 (11.54%) Documentum
4 2 (3.85%) MQSeries
4 2 (3.85%) Tuxedo
4 2 (3.85%) WebSphere
4 2 (3.85%) WebSphere Application Server
Applications
1 3 (5.77%) MS Excel
2 2 (3.85%) MS Office
Cloud Services
1 10 (19.23%) Office 365
Communications & Networking
1 16 (30.77%) DHCP
2 14 (26.92%) DNS
3 10 (19.23%) Skype
4 2 (3.85%) TCP/IP
5 1 (1.92%) Firewall
5 1 (1.92%) Internet
5 1 (1.92%) SAN
Database & Business Intelligence
1 14 (26.92%) SQL Server
Development Applications
1 2 (3.85%) JIRA
General
1 1 (1.92%) Finance
1 1 (1.92%) Telecoms
Job Titles
1 16 (30.77%) Service Manager
2 14 (26.92%) Wintel Engineer
3 12 (23.08%) Delivery Manager
3 12 (23.08%) Services Delivery Manager
4 9 (17.31%) 3rd Line Engineer
5 7 (13.46%) Support Engineer
6 6 (11.54%) Senior Manager
6 6 (11.54%) Senior Service Manager
6 6 (11.54%) Senior Services Delivery Manager
7 5 (9.62%) Wintel Support
7 5 (9.62%) Wintel Support Engineer
8 4 (7.69%) Active Directory Engineer
8 4 (7.69%) Active Directory Support
8 4 (7.69%) Active Directory Support Engineer
8 4 (7.69%) Architect
8 4 (7.69%) Consultant
8 4 (7.69%) Solutions Architect
9 3 (5.77%) Transition Manager
10 2 (3.85%) ITIL Manager
10 2 (3.85%) Unix Support
Libraries, Frameworks & Software Standards
1 2 (3.85%) Middleware
Miscellaneous
1 14 (26.92%) Analytical Skills
2 9 (17.31%) Blackberry
2 9 (17.31%) Video Conferencing
3 6 (11.54%) Virtual Team
4 3 (5.77%) PKI
5 2 (3.85%) Data Centre
5 2 (3.85%) Management Information System
6 1 (1.92%) Mobile App
Operating Systems
1 28 (53.85%) Windows
2 22 (42.31%) Windows Server
3 16 (30.77%) Windows Server 2003
3 16 (30.77%) Windows Server 2008
4 14 (26.92%) Windows Server 2012
5 4 (7.69%) AIX
5 4 (7.69%) Solaris
5 4 (7.69%) Unix
6 2 (3.85%) OS/390
Processes & Methodologies
1 44 (84.62%) ITIL
2 24 (46.15%) Problem Management
3 14 (26.92%) Infrastructure Monitoring
4 12 (23.08%) Change Management
4 12 (23.08%) Incident Management
5 9 (17.31%) Continuous Improvement
5 9 (17.31%) Mobile Device Management
6 8 (15.38%) DevOps
6 8 (15.38%) Service Management
7 7 (13.46%) Project Management
8 6 (11.54%) Capacity Management
8 6 (11.54%) Case Management
8 6 (11.54%) Content Management
8 6 (11.54%) Escalation Management
9 5 (9.62%) ITIL V3
9 5 (9.62%) Portfolio Management
9 5 (9.62%) Transition Management
10 4 (7.69%) Enterprise Architecture
10 4 (7.69%) QMS
10 4 (7.69%) TOGAF
Programming Languages
1 14 (26.92%) PowerShell
2 2 (3.85%) Java
2 2 (3.85%) SQL
3 1 (1.92%) C#
Qualifications
1 15 (28.85%) Microsoft Certification
2 14 (26.92%) MCSE
3 5 (9.62%) Degree
4 3 (5.77%) ITIL Certification
5 1 (1.92%) CCNA
5 1 (1.92%) Cisco Certification
5 1 (1.92%) MCP
5 1 (1.92%) MCSA
Quality Assurance & Compliance
1 12 (23.08%) SLA
2 1 (1.92%) ISO 14001
2 1 (1.92%) ISO 9001
System Software
1 17 (32.69%) Active Directory
2 9 (17.31%) VMware Infrastructure
3 2 (3.85%) XenApp
4 1 (1.92%) Firmware
4 1 (1.92%) VMware ESX
Systems Management
1 13 (25.00%) SCOM
2 1 (1.92%) WSUS
Vendors
1 27 (51.92%) Microsoft
2 15 (28.85%) VMware
3 12 (23.08%) SolarWinds
4 9 (17.31%) MobileIron
5 6 (11.54%) EMC
5 6 (11.54%) Oracle
5 6 (11.54%) Pega
6 3 (5.77%) Citrix
7 2 (3.85%) Cisco
7 2 (3.85%) IBM
7 2 (3.85%) ServiceNow
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum + 15% b
Posted: 19 days ago