The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 49 44 46
Rank change year-on-year
-5 +2
Permanent jobs citing Service Delivery 11 2 13
As % of all permanent IT jobs located in Newcastle upon Tyne 2.45% 0.71% 2.54%
As % of the Processes & Methodologies category 3.06% 0.98% 3.17%
Number of salaries quoted 7 2 8
Average salary £50,000 £35,500 £30,315
Average salary % change year-on-year
+40.84% +17.10%
90% offered a salary of more than £29,900 £33,900 £26,840
10% offered a salary of more than £60,000 £37,100 £71,482
UK excluding London average salary £45,000 £41,500 £42,500
% change year-on-year
+8.43% -2.35%
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
359 204 410
As % of all permanent IT jobs located in Newcastle upon Tyne 79.96% 72.60% 80.08%
Number of salaries quoted 314 177 357
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £29,500 £30,000 £26,500
10% offered a salary of more than £67,500 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 2 March 2015.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 2 March 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 8 (34.78%) ITIL
2 6 (26.09%) SAP
2 6 (26.09%) ABAP
2 6 (26.09%) SLA
2 6 (26.09%) SAP FI
2 6 (26.09%) Project Management
2 6 (26.09%) SAP FI/CO
2 6 (26.09%) SAP SCM
2 6 (26.09%) SAP CO
3 4 (17.39%) Mentoring
3 4 (17.39%) Coaching
3 4 (17.39%) Problem Management
3 4 (17.39%) Software Deployment
3 4 (17.39%) Supplier Management
3 4 (17.39%) Practice Management
3 4 (17.39%) Windows
3 4 (17.39%) E-Commerce
4 3 (13.04%) Cisco
4 3 (13.04%) Microsoft
5 2 (8.70%) CCNA
5 2 (8.70%) Active Directory
5 2 (8.70%) Cisco Certification
5 2 (8.70%) Microsoft Certification
5 2 (8.70%) Agresso
5 2 (8.70%) ERP
5 2 (8.70%) MCSE
5 2 (8.70%) C
5 2 (8.70%) Finance
5 2 (8.70%) MS Excel
5 2 (8.70%) Validation

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 2 March 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (8.70%) MS Excel
2 1 (4.35%) MS Visio
2 1 (4.35%) MS Project
2 1 (4.35%) MS Office
Business Applications
1 6 (26.09%) SAP FI
1 6 (26.09%) SAP FI/CO
1 6 (26.09%) SAP CO
1 6 (26.09%) SAP SCM
2 2 (8.70%) Agresso
3 1 (4.35%) Oracle 11i
3 1 (4.35%) Remedy ITSM
Communications & Networking
1 1 (4.35%) LAN
1 1 (4.35%) WAN
Database & Business Intelligence
1 1 (4.35%) SQL Server
1 1 (4.35%) Oracle9i Database
1 1 (4.35%) Oracle Database 10g
1 1 (4.35%) SQL Server 2000
1 1 (4.35%) Oracle Database 11g
1 1 (4.35%) SQL Server 2008
1 1 (4.35%) Oracle Database
General
1 2 (8.70%) Telecoms
1 2 (8.70%) Finance
1 2 (8.70%) Local Government
2 1 (4.35%) Advertising
Job Titles
1 11 (47.83%) Service Manager
2 10 (43.48%) Delivery Manager
2 10 (43.48%) Services Delivery Manager
3 3 (13.04%) Analyst
4 2 (8.70%) Support Analyst
4 2 (8.70%) Applications Support
4 2 (8.70%) Applications Support Analyst
5 1 (4.35%) Service Desk Analyst
5 1 (4.35%) Technical Specialist
5 1 (4.35%) Technical Support Specialist
5 1 (4.35%) Service Analyst
5 1 (4.35%) 2nd Line Support
5 1 (4.35%) ITIL Manager
5 1 (4.35%) ITIL Service Manager
5 1 (4.35%) Technical Support
5 1 (4.35%) Support Engineer
5 1 (4.35%) Support Specialist
5 1 (4.35%) Account Manager
5 1 (4.35%) Architect
5 1 (4.35%) Desktop Support
Miscellaneous
1 2 (8.70%) AS400
2 1 (4.35%) PDA
2 1 (4.35%) Analytical Skills
2 1 (4.35%) NHS
Operating Systems
1 4 (17.39%) Windows
2 1 (4.35%) Android
Processes & Methodologies
1 8 (34.78%) ITIL
2 6 (26.09%) Project Management
3 4 (17.39%) E-Commerce
3 4 (17.39%) Practice Management
3 4 (17.39%) Supplier Management
3 4 (17.39%) Problem Management
3 4 (17.39%) Software Deployment
3 4 (17.39%) Mentoring
3 4 (17.39%) Coaching
4 2 (8.70%) Load Testing
4 2 (8.70%) Test Scripting
4 2 (8.70%) Line Management
4 2 (8.70%) Knowledge Management
4 2 (8.70%) Incident Management
4 2 (8.70%) Technical Architecture
4 2 (8.70%) Validation
4 2 (8.70%) Business Continuity
4 2 (8.70%) ERP
4 2 (8.70%) Disaster Recovery
5 1 (4.35%) ITSM
Programming Languages
1 6 (26.09%) ABAP
2 2 (8.70%) C
Qualifications
1 2 (8.70%) MCSE
1 2 (8.70%) CCNA
1 2 (8.70%) Cisco Certification
1 2 (8.70%) Microsoft Certification
1 2 (8.70%) Degree
2 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 6 (26.09%) SLA
System Software
1 2 (8.70%) Active Directory
2 1 (4.35%) Oracle RMAN
2 1 (4.35%) Oracle RAC
Systems Management
1 1 (4.35%) Data Guard
Vendors
1 6 (26.09%) SAP
2 3 (13.04%) Cisco
2 3 (13.04%) Microsoft
3 1 (4.35%) Remedy
3 1 (4.35%) ServiceNow
3 1 (4.35%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Robert Walters
Salary: £25000 - £32000 per annum
Posted: 10 hours ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 19 days ago