The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 41 43 48
Rank change year-on-year
+2 +5
Permanent jobs citing Service Delivery 17 2 11
As % of all permanent IT jobs located in Newcastle upon Tyne 4.33% 0.71% 2.47%
As % of the Processes & Methodologies category 5.17% 0.90% 3.07%
Number of salaries quoted 13 2 7
Average salary £50,000 £35,500 £32,330
Average salary % change year-on-year
+40.84% +9.80%
90% offered a salary of more than £29,200 £33,900 £26,840
10% offered a salary of more than £60,000 £37,100 £80,000
UK excluding London average salary £45,000 £42,000 £41,500
% change year-on-year
+7.14% +1.20%
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
329 222 358
As % of all permanent IT jobs located in Newcastle upon Tyne 83.72% 79.29% 80.45%
Number of salaries quoted 285 200 313
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 26 January 2015.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 26 January 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (26.92%) ITIL
1 7 (26.92%) SLA
2 6 (23.08%) ABAP
2 6 (23.08%) SAP
2 6 (23.08%) SAP FI
2 6 (23.08%) SAP FI/CO
2 6 (23.08%) SAP CO
2 6 (23.08%) Project Management
2 6 (23.08%) Line Management
2 6 (23.08%) SAP SCM
3 5 (19.23%) Windows
4 4 (15.38%) Cisco
4 4 (15.38%) E-Commerce
4 4 (15.38%) Practice Management
4 4 (15.38%) Finance
4 4 (15.38%) Mentoring
4 4 (15.38%) Coaching
4 4 (15.38%) Software Deployment
5 3 (11.54%) AS400
5 3 (11.54%) Microsoft
6 2 (7.69%) PRINCE2
6 2 (7.69%) MS Excel
6 2 (7.69%) Active Directory
6 2 (7.69%) Risk Management
6 2 (7.69%) Stakeholder Management
6 2 (7.69%) Supplier Management
6 2 (7.69%) Local Government
6 2 (7.69%) Banking
6 2 (7.69%) Retail
6 2 (7.69%) Problem Management

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 26 January 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 2 (7.69%) MS Excel
2 1 (3.85%) MS Visio
2 1 (3.85%) MS Project
2 1 (3.85%) MS Office
Business Applications
1 6 (23.08%) SAP FI
1 6 (23.08%) SAP FI/CO
1 6 (23.08%) SAP CO
1 6 (23.08%) SAP SCM
2 1 (3.85%) Remedy ITSM
2 1 (3.85%) Oracle 11i
Communications & Networking
1 1 (3.85%) LAN
1 1 (3.85%) WAN
Database & Business Intelligence
1 1 (3.85%) SQL Server
1 1 (3.85%) Oracle9i Database
1 1 (3.85%) Oracle Database 10g
1 1 (3.85%) SQL Server 2000
1 1 (3.85%) Oracle Database 11g
1 1 (3.85%) SQL Server 2008
1 1 (3.85%) Oracle Database
General
1 4 (15.38%) Finance
2 2 (7.69%) Banking
2 2 (7.69%) Retail
2 2 (7.69%) Local Government
2 2 (7.69%) Retail Banking
3 1 (3.85%) Advertising
Job Titles
1 12 (46.15%) Service Manager
1 12 (46.15%) Delivery Manager
2 11 (42.31%) Services Delivery Manager
3 2 (7.69%) Analyst
4 1 (3.85%) Account Manager
4 1 (3.85%) Support Analyst
4 1 (3.85%) Support Engineer
4 1 (3.85%) Applications Support
4 1 (3.85%) Service Analyst
4 1 (3.85%) 2nd Line Support
4 1 (3.85%) Applications Support Analyst
4 1 (3.85%) Service Desk Analyst
4 1 (3.85%) Product Manager
4 1 (3.85%) Architect
4 1 (3.85%) Desktop Support
4 1 (3.85%) ITIL Manager
4 1 (3.85%) Applications Manager
4 1 (3.85%) ITIL Service Manager
4 1 (3.85%) Head of Infrastructure
Miscellaneous
1 3 (11.54%) AS400
2 1 (3.85%) PDA
2 1 (3.85%) Analytical Skills
2 1 (3.85%) NHS
Operating Systems
1 5 (19.23%) Windows
2 1 (3.85%) Android
Processes & Methodologies
1 7 (26.92%) ITIL
2 6 (23.08%) Project Management
2 6 (23.08%) Line Management
3 4 (15.38%) Mentoring
3 4 (15.38%) Coaching
3 4 (15.38%) Software Deployment
3 4 (15.38%) E-Commerce
3 4 (15.38%) Practice Management
4 2 (7.69%) Stakeholder Management
4 2 (7.69%) Supplier Management
4 2 (7.69%) Incident Management
4 2 (7.69%) Problem Management
4 2 (7.69%) Risk Management
4 2 (7.69%) PRINCE2
5 1 (3.85%) Service Management
5 1 (3.85%) Change Management
5 1 (3.85%) ITSM
5 1 (3.85%) ITIL V3
5 1 (3.85%) Change Control
5 1 (3.85%) Scrum
Programming Languages
1 6 (23.08%) ABAP
Qualifications
1 1 (3.85%) ITIL Certification
Quality Assurance & Compliance
1 7 (26.92%) SLA
2 1 (3.85%) QA
System Software
1 2 (7.69%) Active Directory
2 1 (3.85%) Oracle RMAN
2 1 (3.85%) Oracle RAC
Systems Management
1 1 (3.85%) Data Guard
Vendors
1 6 (23.08%) SAP
2 4 (15.38%) Cisco
3 3 (11.54%) Microsoft
4 1 (3.85%) Remedy
4 1 (3.85%) ServiceNow
4 1 (3.85%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 12 days ago