The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 October 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 Oct 2016
Same period 2015 Same period 2014
Services Delivery
Rank 31 53 57
Rank change year-on-year
+22 +4
Permanent jobs citing Service Delivery 29 10 10
As % of all permanent IT jobs located in Newcastle upon Tyne 6.32% 2.42% 1.80%
As % of the Processes & Methodologies category 7.47% 2.77% 2.15%
Number of salaries quoted 24 8 9
Median salary £41,250 £50,000 £72,500
Median salary % change year-on-year
-17.50% -31.03%
90% offered a salary of more than £35,000 £43,400 £42,500
10% offered a salary of more than £46,500 £50,000 £91,500
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
388 361 465
As % of all permanent IT jobs located in Newcastle upon Tyne 84.53% 87.41% 83.48%
Number of salaries quoted 321 297 326
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £60,000 £62,100 £53,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 1 October 2016.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 1 October 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Delivery.

1 45 (86.54%) ITIL
2 34 (65.38%) Windows
3 32 (61.54%) Microsoft
4 28 (53.85%) Windows Server
5 25 (48.08%) Problem Management
6 20 (38.46%) Windows Server 2008
6 20 (38.46%) Active Directory
6 20 (38.46%) SQL Server
7 19 (36.54%) DHCP
7 19 (36.54%) Windows Server 2003
8 18 (34.62%) Microsoft Certification
8 18 (34.62%) VMware
9 17 (32.69%) PowerShell
9 17 (32.69%) Windows Server 2012
9 17 (32.69%) DNS
9 17 (32.69%) MCSE
9 17 (32.69%) Analytical Skills
9 17 (32.69%) Infrastructure Monitoring
10 16 (30.77%) SLA
10 16 (30.77%) SCOM
11 15 (28.85%) SolarWinds
11 15 (28.85%) MS Exchange
12 14 (26.92%) Skype for Business
12 14 (26.92%) Exchange Server 2010
12 14 (26.92%) Office 365
12 14 (26.92%) Exchange Server 2013
12 14 (26.92%) Skype
13 13 (25.00%) Mobile Device Management
13 13 (25.00%) MobileIron
13 13 (25.00%) Video Conferencing

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (28.85%) MS Exchange
2 14 (26.92%) Exchange Server 2010
2 14 (26.92%) Exchange Server 2013
2 14 (26.92%) Skype for Business
3 6 (11.54%) Documentum
4 2 (3.85%) MQSeries
4 2 (3.85%) Tuxedo
4 2 (3.85%) WebSphere
4 2 (3.85%) WebSphere Application Server
Applications
1 6 (11.54%) MS Excel
2 2 (3.85%) MS Office
Cloud Services
1 14 (26.92%) Office 365
Communications & Networking
1 19 (36.54%) DHCP
2 17 (32.69%) DNS
3 14 (26.92%) Skype
4 2 (3.85%) TCP/IP
5 1 (1.92%) Firewall
5 1 (1.92%) Internet
5 1 (1.92%) SAN
Database & Business Intelligence
1 20 (38.46%) SQL Server
General
1 1 (1.92%) Finance
1 1 (1.92%) Telecoms
Job Titles
1 16 (30.77%) Wintel Engineer
2 11 (21.15%) 3rd Line Engineer
3 9 (17.31%) Service Manager
4 8 (15.38%) Support Engineer
5 7 (13.46%) Delivery Manager
5 7 (13.46%) Services Delivery Manager
6 5 (9.62%) Senior Manager
6 5 (9.62%) Senior Service Manager
6 5 (9.62%) Senior Services Delivery Manager
7 4 (7.69%) Consultant
7 4 (7.69%) Systems Manager
7 4 (7.69%) Unix Engineer
7 4 (7.69%) Unix Support
7 4 (7.69%) Unix Support Engineer
7 4 (7.69%) Wintel Support
7 4 (7.69%) Wintel Support Engineer
8 3 (5.77%) DBA
8 3 (5.77%) Operations Manager
8 3 (5.77%) SQL DBA
8 3 (5.77%) Transition Manager
Libraries, Frameworks & Software Standards
1 2 (3.85%) Middleware
1 2 (3.85%) Ruby on Rails
Miscellaneous
1 17 (32.69%) Analytical Skills
2 13 (25.00%) Blackberry
2 13 (25.00%) Video Conferencing
3 6 (11.54%) Virtual Team
4 3 (5.77%) PKI
4 3 (5.77%) Public Cloud
5 2 (3.85%) Data Centre
5 2 (3.85%) Management Information System
6 1 (1.92%) Mobile App
Operating Systems
1 34 (65.38%) Windows
2 28 (53.85%) Windows Server
3 20 (38.46%) Windows Server 2008
4 19 (36.54%) Windows Server 2003
5 17 (32.69%) Windows Server 2012
6 7 (13.46%) Solaris
7 6 (11.54%) AIX
7 6 (11.54%) Unix
8 2 (3.85%) OS/390
9 1 (1.92%) Linux
Processes & Methodologies
1 45 (86.54%) ITIL
2 25 (48.08%) Problem Management
3 17 (32.69%) Infrastructure Monitoring
4 13 (25.00%) Mobile Device Management
5 9 (17.31%) Change Management
5 9 (17.31%) Continuous Improvement
5 9 (17.31%) DevOps
5 9 (17.31%) Incident Management
6 7 (13.46%) Project Management
7 6 (11.54%) Capacity Management
7 6 (11.54%) Case Management
7 6 (11.54%) Content Management
7 6 (11.54%) Escalation Management
7 6 (11.54%) QMS
8 5 (9.62%) Transition Management
9 4 (7.69%) Disaster Recovery
9 4 (7.69%) Quality Management
9 4 (7.69%) Release Management
9 4 (7.69%) Service Management
9 4 (7.69%) Time Management
Programming Languages
1 17 (32.69%) PowerShell
2 5 (9.62%) Java
3 4 (7.69%) SQL
4 2 (3.85%) PHP
4 2 (3.85%) Ruby
5 1 (1.92%) C#
Qualifications
1 18 (34.62%) Microsoft Certification
2 17 (32.69%) MCSE
3 3 (5.77%) ITIL Certification
4 1 (1.92%) CCNA
4 1 (1.92%) Cisco Certification
4 1 (1.92%) Degree
4 1 (1.92%) MCP
4 1 (1.92%) MCSA
Quality Assurance & Compliance
1 16 (30.77%) SLA
2 1 (1.92%) ISO 14001
2 1 (1.92%) ISO 9001
System Software
1 20 (38.46%) Active Directory
2 13 (25.00%) VMware Infrastructure
3 3 (5.77%) Firmware
4 2 (3.85%) XenApp
5 1 (1.92%) VMware ESX
Systems Management
1 16 (30.77%) SCOM
2 1 (1.92%) WSUS
Vendors
1 32 (61.54%) Microsoft
2 18 (34.62%) VMware
3 15 (28.85%) SolarWinds
4 13 (25.00%) MobileIron
5 6 (11.54%) EMC
5 6 (11.54%) Pega
6 4 (7.69%) ServiceNow
7 3 (5.77%) Citrix
7 3 (5.77%) Oracle
8 2 (3.85%) Cisco
8 2 (3.85%) IBM
9 1 (1.92%) NetApp
Newcastle upon Tyne
Adria Solutions Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 9 days ago
Newcastle Upon Tyne
Recruitment Revolution Limited
Posted: 15 days ago
Newcastle upon Tyne
Nigel Frank International Ltd
Salary: £25000 - £35000 per annum + Company Performance Incentives
Posted: 25 days ago