The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 30 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 59 49 50
Rank change year-on-year
-10 +1
Permanent jobs citing Service Delivery 5 4 11
As % of all permanent IT jobs located in Newcastle upon Tyne 1.05% 1.09% 2.10%
As % of the Processes & Methodologies category 1.37% 1.41% 2.61%
Number of salaries quoted 5 4 6
Average salary £30,000 £42,242 £47,000
Average salary % change year-on-year
-28.97% -10.12%
90% offered a salary of more than £29,000 £34,700 £27,420
10% offered a salary of more than £31,950 £46,983 £53,750
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
366 284 421
As % of all permanent IT jobs located in Newcastle upon Tyne 76.73% 77.60% 80.34%
Number of salaries quoted 312 255 370
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £28,924 £28,636 £26,000
10% offered a salary of more than £61,215 £55,000 £50,000
UK excluding London average salary £43,500 £42,500 £40,000
% change year-on-year
+2.35% +6.25%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 30 March 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 9 (37.50%) ITIL
2 6 (25.00%) ABAP
2 6 (25.00%) SAP
2 6 (25.00%) SAP FI
2 6 (25.00%) SAP FI/CO
2 6 (25.00%) Project Management
2 6 (25.00%) SAP SCM
2 6 (25.00%) SAP CO
3 5 (20.83%) Problem Management
3 5 (20.83%) SLA
4 4 (16.67%) Microsoft
4 4 (16.67%) Windows
4 4 (16.67%) E-Commerce
4 4 (16.67%) Practice Management
4 4 (16.67%) Supplier Management
4 4 (16.67%) Mentoring
4 4 (16.67%) Coaching
4 4 (16.67%) Software Deployment
5 3 (12.50%) Incident Management
5 3 (12.50%) MS Excel
5 3 (12.50%) Active Directory
6 2 (8.33%) Cisco Certification
6 2 (8.33%) Microsoft Certification
6 2 (8.33%) Agresso
6 2 (8.33%) Cisco
6 2 (8.33%) CCNA
6 2 (8.33%) ERP
6 2 (8.33%) MCSE
6 2 (8.33%) C
6 2 (8.33%) SQL Server

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 30 March 2015, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (4.17%) SharePoint
1 1 (4.17%) MS Exchange
1 1 (4.17%) Exchange Server 2010
Applications
1 3 (12.50%) MS Excel
2 1 (4.17%) MS Visio
2 1 (4.17%) MS Project
2 1 (4.17%) MS Office
Business Applications
1 6 (25.00%) SAP FI
1 6 (25.00%) SAP FI/CO
1 6 (25.00%) SAP CO
1 6 (25.00%) SAP SCM
2 2 (8.33%) Agresso
3 1 (4.17%) Oracle 11i
3 1 (4.17%) Remedy ITSM
Communications & Networking
1 1 (4.17%) LAN
1 1 (4.17%) WAN
Database & Business Intelligence
1 2 (8.33%) SQL Server
2 1 (4.17%) Oracle9i Database
2 1 (4.17%) Oracle Database 10g
2 1 (4.17%) SQL Server 2000
2 1 (4.17%) Oracle Database 11g
2 1 (4.17%) SQL Server 2008
2 1 (4.17%) Oracle Database
General
1 2 (8.33%) Telecoms
1 2 (8.33%) Finance
1 2 (8.33%) Local Government
2 1 (4.17%) Advertising
Job Titles
1 10 (41.67%) Service Manager
2 9 (37.50%) Delivery Manager
2 9 (37.50%) Services Delivery Manager
3 4 (16.67%) Analyst
4 2 (8.33%) Support Analyst
4 2 (8.33%) Applications Support Analyst
4 2 (8.33%) Applications Support
4 2 (8.33%) Service Analyst
5 1 (4.17%) 2nd Line Support
5 1 (4.17%) Service Desk Analyst
5 1 (4.17%) Technical Specialist
5 1 (4.17%) Technical Support Specialist
5 1 (4.17%) Services Delivery Analyst
5 1 (4.17%) ITIL Manager
5 1 (4.17%) ITIL Service Manager
5 1 (4.17%) Infrastructure Technician
5 1 (4.17%) Technical Support
5 1 (4.17%) Support Engineer
5 1 (4.17%) Support Specialist
5 1 (4.17%) Account Manager
Miscellaneous
1 1 (4.17%) NHS
1 1 (4.17%) AS400
1 1 (4.17%) PDA
1 1 (4.17%) Analytical Skills
Operating Systems
1 4 (16.67%) Windows
2 1 (4.17%) Linux
2 1 (4.17%) Android
2 1 (4.17%) UNIX
Processes & Methodologies
1 9 (37.50%) ITIL
2 6 (25.00%) Project Management
3 5 (20.83%) Problem Management
4 4 (16.67%) Supplier Management
4 4 (16.67%) E-Commerce
4 4 (16.67%) Practice Management
4 4 (16.67%) Software Deployment
4 4 (16.67%) Mentoring
4 4 (16.67%) Coaching
5 3 (12.50%) Incident Management
6 2 (8.33%) Technical Architecture
6 2 (8.33%) Validation
6 2 (8.33%) Business Continuity
6 2 (8.33%) ERP
6 2 (8.33%) Knowledge Management
6 2 (8.33%) Disaster Recovery
6 2 (8.33%) ITSM
6 2 (8.33%) Load Testing
6 2 (8.33%) Test Scripting
7 1 (4.17%) ITIL V3
Programming Languages
1 6 (25.00%) ABAP
2 2 (8.33%) C
3 1 (4.17%) SQL
Qualifications
1 2 (8.33%) MCSE
1 2 (8.33%) CCNA
1 2 (8.33%) Cisco Certification
1 2 (8.33%) Microsoft Certification
1 2 (8.33%) Degree
2 1 (4.17%) ITIL Certification
Quality Assurance & Compliance
1 5 (20.83%) SLA
System Software
1 3 (12.50%) Active Directory
2 1 (4.17%) Oracle RAC
Systems Management
1 1 (4.17%) Oracle RMAN
1 1 (4.17%) Data Guard
Vendors
1 6 (25.00%) SAP
2 4 (16.67%) Microsoft
3 2 (8.33%) Cisco
4 1 (4.17%) Remedy
4 1 (4.17%) ServiceNow
4 1 (4.17%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: Excellent
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 19 days ago