The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 47 46 47
Rank change year-on-year
-1 +1
Permanent jobs citing Service Delivery 17 6 10
As % of all permanent IT jobs located in Newcastle upon Tyne 3.37% 1.61% 2.33%
As % of the Processes & Methodologies category 4.10% 1.89% 2.99%
Number of salaries quoted 14 6 9
Average salary £47,500 £62,500 £56,730
Average salary % change year-on-year
-24.00% +10.17%
90% offered a salary of more than £29,000 £52,500 £28,008
10% offered a salary of more than £60,000 £76,250 £80,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
415 318 334
As % of all permanent IT jobs located in Newcastle upon Tyne 82.34% 85.48% 77.86%
Number of salaries quoted 338 287 295
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £28,780 £28,500 £25,000
10% offered a salary of more than £55,000 £56,730 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 19 December 2014.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 19 December 2014, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (34.48%) ITIL
2 7 (24.14%) Finance
3 6 (20.69%) Line Management
3 6 (20.69%) SLA
3 6 (20.69%) SAP
4 5 (17.24%) Project Management
4 5 (17.24%) Windows
4 5 (17.24%) ABAP
4 5 (17.24%) SAP SCM
4 5 (17.24%) SAP FI
4 5 (17.24%) SAP FI/CO
4 5 (17.24%) SAP CO
5 4 (13.79%) Service Management
5 4 (13.79%) Cisco
6 3 (10.34%) E-Commerce
6 3 (10.34%) Change Management
6 3 (10.34%) Practice Management
6 3 (10.34%) Stakeholder Management
6 3 (10.34%) Incident Management
6 3 (10.34%) Enterprise Architecture
6 3 (10.34%) Problem Management
6 3 (10.34%) ITIL Certification
6 3 (10.34%) AS400
6 3 (10.34%) Mentoring
6 3 (10.34%) Coaching
6 3 (10.34%) Software Deployment
7 2 (6.90%) B2C
7 2 (6.90%) Risk Management
7 2 (6.90%) Agile Software Development
7 2 (6.90%) TOGAF

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 19 December 2014, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (3.45%) MS Project
1 1 (3.45%) MS Excel
1 1 (3.45%) MS Visio
Business Applications
1 5 (17.24%) SAP FI
1 5 (17.24%) SAP FI/CO
1 5 (17.24%) SAP CO
1 5 (17.24%) SAP SCM
2 1 (3.45%) SAP ERP
2 1 (3.45%) Oracle 11i
2 1 (3.45%) SAP Oil and Gas
Cloud Services
1 1 (3.45%) SaaS
Communications & Networking
1 1 (3.45%) LAN
1 1 (3.45%) WAN
Database & Business Intelligence
1 1 (3.45%) SQL Server
1 1 (3.45%) Oracle9i Database
1 1 (3.45%) Oracle Database 10g
1 1 (3.45%) SQL Server 2000
1 1 (3.45%) Oracle Database 11g
1 1 (3.45%) SQL Server 2008
1 1 (3.45%) Oracle Database
General
1 7 (24.14%) Finance
2 2 (6.90%) Banking
2 2 (6.90%) Retail
2 2 (6.90%) Local Government
2 2 (6.90%) Retail Banking
3 1 (3.45%) Marketing
3 1 (3.45%) Manufacturing
3 1 (3.45%) Advertising
3 1 (3.45%) Back Office
3 1 (3.45%) Electronics
3 1 (3.45%) Telecoms
Job Titles
1 12 (41.38%) Service Manager
2 11 (37.93%) Delivery Manager
3 10 (34.48%) Services Delivery Manager
4 2 (6.90%) Transition Manager
4 2 (6.90%) Incident Manager
4 2 (6.90%) Analyst
4 2 (6.90%) Head of IT
5 1 (3.45%) Applications Manager
5 1 (3.45%) IT Services Manager
5 1 (3.45%) SAP Manager
5 1 (3.45%) ITIL Service Manager
5 1 (3.45%) Head of Service Management
5 1 (3.45%) Head of Infrastructure
5 1 (3.45%) Head of Security
5 1 (3.45%) Head of Architecture
5 1 (3.45%) Head of Enterprise Architecture
5 1 (3.45%) Service Transition Manager
5 1 (3.45%) Head of IT Security
5 1 (3.45%) Account Manager
5 1 (3.45%) Support Analyst
Miscellaneous
1 3 (10.34%) AS400
2 1 (3.45%) PDA
2 1 (3.45%) NHS
2 1 (3.45%) DTV
Operating Systems
1 5 (17.24%) Windows
2 1 (3.45%) Android
Processes & Methodologies
1 10 (34.48%) ITIL
2 6 (20.69%) Line Management
3 5 (17.24%) Project Management
4 4 (13.79%) Service Management
5 3 (10.34%) Change Management
5 3 (10.34%) E-Commerce
5 3 (10.34%) Practice Management
5 3 (10.34%) Stakeholder Management
5 3 (10.34%) Mentoring
5 3 (10.34%) Coaching
5 3 (10.34%) Software Deployment
5 3 (10.34%) Incident Management
5 3 (10.34%) Enterprise Architecture
5 3 (10.34%) Problem Management
6 2 (6.90%) Supplier Management
6 2 (6.90%) B2C
6 2 (6.90%) Risk Management
6 2 (6.90%) Agile Software Development
6 2 (6.90%) TOGAF
6 2 (6.90%) PRINCE2
Programming Languages
1 5 (17.24%) ABAP
Qualifications
1 3 (10.34%) ITIL Certification
2 1 (3.45%) Degree
Quality Assurance & Compliance
1 6 (20.69%) SLA
2 2 (6.90%) QA
System Software
1 2 (6.90%) Active Directory
2 1 (3.45%) Oracle RMAN
2 1 (3.45%) Oracle RAC
Systems Management
1 1 (3.45%) Data Guard
Vendors
1 6 (20.69%) SAP
2 4 (13.79%) Cisco
3 2 (6.90%) Microsoft
4 1 (3.45%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum DOE + Benefits
Posted: Yesterday
Newcastle, County Down
Avanade UK Ltd
Salary: Competitive
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago