The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Services Delivery
Rank 59 36 39
Rank change year-on-year
-23 +3
Permanent jobs citing Service Delivery 9 16 13
As % of all permanent IT jobs located in Newcastle upon Tyne 1.52% 3.44% 3.10%
As % of the Processes & Methodologies category 1.86% 4.18% 3.98%
Number of salaries quoted 8 14 4
Average salary £45,000 £62,500 £47,615
Average salary % change year-on-year
-28.00% +31.26%
90% offered a salary of more than £32,300 £35,250 £31,360
10% offered a salary of more than £92,250 £80,000 £56,730
UK excluding London average salary £45,000 £45,000 £43,161
% change year-on-year
- +4.26%
Service Delivery
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
485 383 327
As % of all permanent IT jobs located in Newcastle upon Tyne 82.06% 82.37% 78.04%
Number of salaries quoted 355 342 280
Average salary £38,500 £42,500 £37,500
Average salary % change year-on-year
-9.41% +13.33%
90% offered a salary of more than £27,500 £28,500 £26,500
10% offered a salary of more than £55,000 £60,000 £60,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 20 October 2014.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 20 October 2014, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 12 (50.00%) ITIL
2 11 (45.83%) Finance
3 8 (33.33%) Line Management
4 7 (29.17%) Change Management
5 6 (25.00%) Stakeholder Management
6 5 (20.83%) Banking
6 5 (20.83%) Service Management
6 5 (20.83%) Problem Management
7 4 (16.67%) Incident Management
7 4 (16.67%) ITIL Certification
7 4 (16.67%) PRINCE2
7 4 (16.67%) Retail
7 4 (16.67%) Retail Banking
7 4 (16.67%) Risk Management
8 3 (12.50%) SLA
8 3 (12.50%) Microsoft
8 3 (12.50%) Project Management
8 3 (12.50%) Enterprise Architecture
8 3 (12.50%) QA
8 3 (12.50%) Local Government
9 2 (8.33%) Oracle RAC
9 2 (8.33%) SQL Server 2008
9 2 (8.33%) Data Guard
9 2 (8.33%) Oracle Database
9 2 (8.33%) Oracle Database 11g
9 2 (8.33%) Stakeholder Engagement
9 2 (8.33%) B2C
9 2 (8.33%) PRINCE2 Certification
9 2 (8.33%) SQL Server 2000
9 2 (8.33%) Oracle Database 10g

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 20 October 2014, IT jobs across the Newcastle upon Tyne region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Applications
1 1 (4.17%) MS Project
1 1 (4.17%) MS Excel
1 1 (4.17%) MS Visio
Business Applications
1 2 (8.33%) Oracle 11i
2 1 (4.17%) SAP Oil and Gas
2 1 (4.17%) SAP ERP
Cloud Services
1 1 (4.17%) SaaS
Communications & Networking
1 1 (4.17%) LAN
1 1 (4.17%) WAN
Database & Business Intelligence
1 2 (8.33%) SQL Server
1 2 (8.33%) Oracle9i Database
1 2 (8.33%) Oracle Database 10g
1 2 (8.33%) SQL Server 2000
1 2 (8.33%) Oracle Database 11g
1 2 (8.33%) SQL Server 2008
1 2 (8.33%) Oracle Database
General
1 11 (45.83%) Finance
2 5 (20.83%) Banking
3 4 (16.67%) Retail
3 4 (16.67%) Retail Banking
4 3 (12.50%) Local Government
5 2 (8.33%) Telecoms
5 2 (8.33%) Advertising
6 1 (4.17%) Manufacturing
6 1 (4.17%) Back Office
6 1 (4.17%) Electronics
6 1 (4.17%) Marketing
Job Titles
1 6 (25.00%) Service Manager
1 6 (25.00%) Delivery Manager
2 4 (16.67%) Services Delivery Manager
3 2 (8.33%) Applications Support
3 2 (8.33%) Head of Infrastructure
3 2 (8.33%) Transition Manager
3 2 (8.33%) Incident Manager
3 2 (8.33%) Head of IT
3 2 (8.33%) Applications Manager
3 2 (8.33%) IT Services Manager
3 2 (8.33%) PRINCE2 Project Manager
3 2 (8.33%) Applications Support Analyst
3 2 (8.33%) Project Manager
3 2 (8.33%) Analyst
3 2 (8.33%) Support Analyst
4 1 (4.17%) Support Engineer
4 1 (4.17%) Account Manager
4 1 (4.17%) Infrastructure Manager
4 1 (4.17%) Product Manager
4 1 (4.17%) SAP Manager
Miscellaneous
1 2 (8.33%) AS400
2 1 (4.17%) Analytical Skills
2 1 (4.17%) NHS
2 1 (4.17%) DTV
Operating Systems
1 2 (8.33%) Windows
Processes & Methodologies
1 12 (50.00%) ITIL
2 8 (33.33%) Line Management
3 7 (29.17%) Change Management
4 6 (25.00%) Stakeholder Management
5 5 (20.83%) Service Management
5 5 (20.83%) Problem Management
6 4 (16.67%) Risk Management
6 4 (16.67%) Incident Management
6 4 (16.67%) PRINCE2
7 3 (12.50%) Project Management
7 3 (12.50%) Enterprise Architecture
8 2 (8.33%) Business Continuity
8 2 (8.33%) Stakeholder Engagement
8 2 (8.33%) B2C
8 2 (8.33%) Agile Software Development
8 2 (8.33%) TOGAF
8 2 (8.33%) Document Management
8 2 (8.33%) Supplier Management
9 1 (4.17%) Scrum
9 1 (4.17%) ITSM
Qualifications
1 4 (16.67%) ITIL Certification
2 2 (8.33%) PRINCE2 Certification
3 1 (4.17%) Degree
Quality Assurance & Compliance
1 3 (12.50%) SLA
1 3 (12.50%) QA
System Software
1 2 (8.33%) Oracle RMAN
1 2 (8.33%) Oracle RAC
2 1 (4.17%) Active Directory
Systems Management
1 2 (8.33%) Data Guard
Vendors
1 3 (12.50%) Microsoft
2 2 (8.33%) Cisco
2 2 (8.33%) Oracle
3 1 (4.17%) SAP
Newcastle Upon Tyne, Tyne and Wear
Directions On-line Ltd
Salary: From £43,000 to £45,000 per annum
Posted: 12 hours ago
Newcastle Upon Tyne, Tyne and Wear
Yoh Company
Salary: £55000 - £65000 per annum
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: benefits
Posted: 5 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: From £18,000 to £29,000 per annum depending on experience + benefits
Posted: 20 days ago