The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
Services Delivery
Tyne and Wear / Newcastle upon Tyne
Rank 41 44 40
Rank change year-on-year
+3 -4
Permanent jobs citing Service Delivery 16 15 16
As % of all permanent IT jobs located in Newcastle upon Tyne 3.84% 4.03% 4.22%
As % of the Processes & Methodologies category 4.66% 4.48% 4.82%
Number of salaries quoted 11 14 12
Median salary £47,500 £48,750 £55,000
Median salary % change year-on-year
-2.56% -11.36%
90% offered a salary of more than £40,000 £16,650 £29,975
10% offered a salary of more than £52,500 £50,000 £60,000
UK excluding London median salary £44,738 £45,000 £45,000
% change year-on-year
-0.58% -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Newcastle upon Tyne region.

Processes & Methodologies Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Processes & Methodologies category
343 335 332
As % of all permanent IT jobs located in Newcastle upon Tyne 82.25% 90.05% 87.60%
Number of salaries quoted 284 305 282
Median salary £36,000 £42,500 £42,500
Median salary % change year-on-year
-15.29% -
90% offered a salary of more than £22,500 £31,000 £27,500
10% offered a salary of more than £52,500 £60,000 £62,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in Newcastle upon Tyne

The demand trend of job ads across the Newcastle upon Tyne region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Newcastle upon Tyne

Service Delivery
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Newcastle upon Tyne region.

Service Delivery Salary Trend in Newcastle upon Tyne

Service Delivery
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Service Delivery across the Newcastle upon Tyne region over the 3 months to 22 January 2017.

Service Delivery Salary Histogram in Newcastle upon Tyne

Service Delivery
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 22 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Newcastle upon Tyne region with a requirement for Service Delivery.

1 37 (88.10%) ITIL
2 21 (50.00%) Problem Management
3 18 (42.86%) Windows
3 18 (42.86%) Microsoft
4 15 (35.71%) Windows Server
5 13 (30.95%) Microsoft Certification
5 13 (30.95%) Active Directory
6 12 (28.57%) DHCP
6 12 (28.57%) DNS
6 12 (28.57%) MCSE
6 12 (28.57%) Change Management
7 11 (26.19%) VMware
7 11 (26.19%) Windows Server 2003
7 11 (26.19%) PowerShell
7 11 (26.19%) Windows Server 2008
7 11 (26.19%) Windows Server 2012
7 11 (26.19%) Infrastructure Monitoring
7 11 (26.19%) Analytical Skills
8 10 (23.81%) SCOM
8 10 (23.81%) Incident Management
8 10 (23.81%) Service Management
9 9 (21.43%) SolarWinds
10 8 (19.05%) MS Exchange
10 8 (19.05%) Oracle
11 7 (16.67%) SQL Server
11 7 (16.67%) Portfolio Management
11 7 (16.67%) Skype for Business
11 7 (16.67%) Exchange Server 2010
11 7 (16.67%) ITIL V3
11 7 (16.67%) MobileIron

Service Delivery
Top Related IT Skills in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (19.05%) MS Exchange
2 7 (16.67%) Exchange Server 2010
2 7 (16.67%) Exchange Server 2013
2 7 (16.67%) Skype for Business
3 3 (7.14%) Documentum
4 2 (4.76%) MQSeries
4 2 (4.76%) Tuxedo
4 2 (4.76%) WebSphere
4 2 (4.76%) WebSphere Application Server
5 1 (2.38%) IBM Domino
5 1 (2.38%) IBM Notes
Applications
1 3 (7.14%) MS Excel
2 1 (2.38%) MS Office
Cloud Services
1 7 (16.67%) Office 365
Communications & Networking
1 12 (28.57%) DHCP
1 12 (28.57%) DNS
2 7 (16.67%) Skype
3 1 (2.38%) Cisco IOS
3 1 (2.38%) Firewall
3 1 (2.38%) Internet
3 1 (2.38%) LAN
3 1 (2.38%) WAN
Database & Business Intelligence
1 7 (16.67%) SQL Server
Development Applications
1 2 (4.76%) JIRA
General
1 1 (2.38%) Finance
1 1 (2.38%) Telecoms
Job Titles
1 15 (35.71%) Service Manager
2 11 (26.19%) Delivery Manager
2 11 (26.19%) Services Delivery Manager
2 11 (26.19%) Wintel Engineer
3 6 (14.29%) 3rd Line Engineer
3 6 (14.29%) Architect
3 6 (14.29%) Solutions Architect
4 5 (11.90%) Support Engineer
4 5 (11.90%) Wintel Support
4 5 (11.90%) Wintel Support Engineer
5 4 (9.52%) Active Directory Engineer
5 4 (9.52%) Active Directory Support
5 4 (9.52%) Active Directory Support Engineer
6 3 (7.14%) Senior Manager
6 3 (7.14%) Senior Service Manager
6 3 (7.14%) Senior Services Delivery Manager
6 3 (7.14%) Transition Manager
7 2 (4.76%) ITIL Service Delivery Manager
7 2 (4.76%) Service Operations Manager
7 2 (4.76%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 2 (4.76%) Middleware
Miscellaneous
1 11 (26.19%) Analytical Skills
2 6 (14.29%) Blackberry
2 6 (14.29%) Video Conferencing
3 3 (7.14%) PKI
3 3 (7.14%) Virtual Team
4 1 (2.38%) AS400
4 1 (2.38%) Clustering
4 1 (2.38%) Mobile App
Operating Systems
1 18 (42.86%) Windows
2 15 (35.71%) Windows Server
3 11 (26.19%) Windows Server 2003
3 11 (26.19%) Windows Server 2008
3 11 (26.19%) Windows Server 2012
4 2 (4.76%) AIX
4 2 (4.76%) OS/390
4 2 (4.76%) Solaris
4 2 (4.76%) Unix
Processes & Methodologies
1 37 (88.10%) ITIL
2 21 (50.00%) Problem Management
3 12 (28.57%) Change Management
4 11 (26.19%) Infrastructure Monitoring
5 10 (23.81%) Incident Management
5 10 (23.81%) Service Management
6 7 (16.67%) ITIL V3
6 7 (16.67%) Portfolio Management
7 6 (14.29%) Enterprise Architecture
7 6 (14.29%) Mobile Device Management
7 6 (14.29%) People Management
7 6 (14.29%) TOGAF
8 5 (11.90%) DevOps
9 4 (9.52%) Continuous Improvement
10 3 (7.14%) Capacity Management
10 3 (7.14%) Case Management
10 3 (7.14%) Content Management
10 3 (7.14%) Disaster Recovery
10 3 (7.14%) Escalation Management
10 3 (7.14%) Stakeholder Management
Programming Languages
1 11 (26.19%) PowerShell
2 2 (4.76%) Java
3 1 (2.38%) C#
3 1 (2.38%) SQL
Qualifications
1 13 (30.95%) Microsoft Certification
2 12 (28.57%) MCSE
3 7 (16.67%) Degree
4 3 (7.14%) ITIL Certification
5 2 (4.76%) CCNA
5 2 (4.76%) Cisco Certification
6 1 (2.38%) HND
6 1 (2.38%) MCITP
6 1 (2.38%) MCP
6 1 (2.38%) MCSA
Quality Assurance & Compliance
1 5 (11.90%) SLA
2 1 (2.38%) ISO 14001
2 1 (2.38%) ISO 9001
System Software
1 13 (30.95%) Active Directory
2 6 (14.29%) VMware Infrastructure
3 1 (2.38%) Firmware
Systems Management
1 10 (23.81%) SCOM
2 1 (2.38%) WSUS
Vendors
1 18 (42.86%) Microsoft
2 11 (26.19%) VMware
3 9 (21.43%) SolarWinds
4 8 (19.05%) Oracle
5 7 (16.67%) MobileIron
6 3 (7.14%) EMC
6 3 (7.14%) Pega
7 2 (4.76%) Cisco
7 2 (4.76%) IBM
8 1 (2.38%) Lotus
Newcastle Upon Tyne, Tyne And Wear
NST Recruitment Limited
Posted: 3 days ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £50000.00 - £55000.00 per annum
Posted: 16 days ago
Newcastle
RCDTS
Salary: £45,000 - £60,000 per year
Posted: 26 days ago
Newcastle
RCDTS
Salary: £20,000 - £35,000 per year
Posted: 24 days ago