The first table below looks at the demand for knowledge and experience of ServiceNow products and/or services in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited ServiceNow over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Vendors for the North East region.

The figures below represent the IT job market in general and are NOT representative of salaries within ServiceNow.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
ServiceNow
Rank - 60 -
Permanent jobs citing ServiceNow 0 8 0
As % of all permanent IT jobs located in the North East - 1.08% -
As % of the Vendors category - 2.60% -
Number of salaries quoted 0 8 0
Average salary - £27,500 -
UK excluding London average salary £40,000 £30,000 £44,500
% change year-on-year
+33.33% -32.58%
Vendors Category
North East
Permanent IT job ads with a match in the
Vendors category
340 308 379
As % of all permanent IT jobs located in the North East 46.70% 41.57% 45.33%
Number of salaries quoted 275 267 314
Average salary £32,500 £33,750 £31,000
Average salary % change year-on-year
-3.70% +8.87%
90% offered a salary of more than £23,500 £22,500 £25,000
10% offered a salary of more than £50,000 £45,000 £47,500
UK excluding London average salary £40,000 £40,000 £40,000
ServiceNow
England

ServiceNow
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing ServiceNow across the North East region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the North East

ServiceNow
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ServiceNow across the North East region.

ServiceNow Salary Trend in the North East

ServiceNow
Top 12 Related IT Skills in the North East

For the 6 months to 18 April 2014, IT jobs across the North East region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow.

1 2 (100.00%) ITIL
1 2 (100.00%) SLA
1 2 (100.00%) Service Delivery
1 2 (100.00%) Back Office
1 2 (100.00%) BT
1 2 (100.00%) Finance
1 2 (100.00%) Local Government
1 2 (100.00%) Performance Management
1 2 (100.00%) Performance Monitoring
2 1 (50.00%) Capacity Planning
2 1 (50.00%) Citrix
2 1 (50.00%) Agresso

ServiceNow
Top Related IT Skills in the North East by Category

For the 6 months to 18 April 2014, IT jobs across the North East region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Business Applications
1 1 (50.00%) Agresso
General
1 2 (100.00%) Back Office
1 2 (100.00%) Finance
1 2 (100.00%) Local Government
Job Titles
1 1 (50.00%) Customer Services Manager
1 1 (50.00%) Service Manager
1 1 (50.00%) Service Desk Manager
Processes & Methodologies
1 2 (100.00%) ITIL
1 2 (100.00%) Service Delivery
1 2 (100.00%) Performance Management
1 2 (100.00%) Performance Monitoring
2 1 (50.00%) Capacity Planning
Quality Assurance & Compliance
1 2 (100.00%) SLA
Vendors
1 2 (100.00%) BT
2 1 (50.00%) Citrix