The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 67 50 35
Rank change year-on-year
-17 -15
Permanent jobs citing Service Delivery 14 25 37
As % of all permanent IT jobs located in the North East 1.83% 3.01% 5.67%
As % of the Processes & Methodologies category 2.13% 3.88% 6.79%
Number of salaries quoted 12 20 33
Average salary £44,500 £61,250 £45,000
Average salary % change year-on-year
-27.34% +36.11%
90% offered a salary of more than £31,850 £36,750 £27,500
10% offered a salary of more than £50,000 £97,500 £68,100
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
656 645 545
As % of all permanent IT jobs located in the North East 85.64% 77.62% 83.46%
Number of salaries quoted 549 455 454
Average salary £40,000 £37,050 £39,000
Average salary % change year-on-year
+7.96% -5.00%
90% offered a salary of more than £30,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,500 £62,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 28 August 2015.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -10 9 £47,000 -30.37% 3
Durham -16 5 £43,750 +45.83% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 28 August 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 13 (44.83%) ITIL
2 12 (41.38%) SQL Server
3 11 (37.93%) Microsoft
4 10 (34.48%) MS Excel
4 10 (34.48%) Project Management
5 9 (31.03%) MS Exchange
5 9 (31.03%) Windows
6 8 (27.59%) Active Directory
7 7 (24.14%) Disaster Recovery
7 7 (24.14%) Finance
7 7 (24.14%) SQL
7 7 (24.14%) Incident Management
8 6 (20.69%) Release Management
8 6 (20.69%) Business Continuity
8 6 (20.69%) ERP
8 6 (20.69%) CRM
8 6 (20.69%) Change Management
8 6 (20.69%) Service Management
8 6 (20.69%) Microsoft Azure
8 6 (20.69%) Amazon AWS
9 5 (17.24%) SaaS
9 5 (17.24%) Heroku
9 5 (17.24%) Waterfall
9 5 (17.24%) REST
9 5 (17.24%) Enterprise Software
9 5 (17.24%) Line Management
9 5 (17.24%) MVC
9 5 (17.24%) OO
9 5 (17.24%) SSL
9 5 (17.24%) HTTP

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 28 August 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 9 (31.03%) MS Exchange
2 5 (17.24%) IIS
3 4 (13.79%) SharePoint
3 4 (13.79%) Exchange Server 2010
Applications
1 10 (34.48%) MS Excel
2 1 (3.45%) MS Office
Cloud Services
1 6 (20.69%) Microsoft Azure
1 6 (20.69%) Amazon AWS
2 5 (17.24%) SaaS
2 5 (17.24%) Heroku
Communications & Networking
1 5 (17.24%) SSL
1 5 (17.24%) HTTP
2 3 (10.34%) VPN
2 3 (10.34%) LAN
2 3 (10.34%) WAN
3 1 (3.45%) DHCP
3 1 (3.45%) PBX
3 1 (3.45%) Intranet
3 1 (3.45%) Internet
3 1 (3.45%) Wireless
Database & Business Intelligence
1 12 (41.38%) SQL Server
2 3 (10.34%) Microsoft Analysis Services
2 3 (10.34%) SQL Server 2005
2 3 (10.34%) SQL Server Integration Services
2 3 (10.34%) SQL Server Analysis Services
3 2 (6.90%) Big Data
4 1 (3.45%) SQL Server Reporting Services
4 1 (3.45%) Hadoop
Development Applications
1 5 (17.24%) Visual Studio
1 5 (17.24%) JIRA
1 5 (17.24%) Git (software)
1 5 (17.24%) Team Foundation Server
General
1 7 (24.14%) Finance
2 4 (13.79%) Telecoms
3 2 (6.90%) Manufacturing
4 1 (3.45%) Advertising
4 1 (3.45%) Banking
4 1 (3.45%) Law
4 1 (3.45%) Legal
Job Titles
1 7 (24.14%) Service Manager
2 6 (20.69%) Developer
3 5 (17.24%) Analyst
3 5 (17.24%) C# Developer
4 4 (13.79%) Delivery Manager
4 4 (13.79%) IT Services Manager
4 4 (13.79%) Services Delivery Manager
5 3 (10.34%) Infrastructure Technician
5 3 (10.34%) SQL DBA
5 3 (10.34%) DBA
6 2 (6.90%) Administrator
6 2 (6.90%) PMO Analyst
6 2 (6.90%) IT Services Delivery Manager
6 2 (6.90%) SAP Analyst
7 1 (3.45%) Service Continuity Manager
7 1 (3.45%) Head of Service Delivery
7 1 (3.45%) IT Support
7 1 (3.45%) Services Delivery Analyst
7 1 (3.45%) Server Administrator
7 1 (3.45%) SQL Database Developer
Libraries, Frameworks & Software Standards
1 5 (17.24%) .NET
1 5 (17.24%) ASP.NET
1 5 (17.24%) Web Services
1 5 (17.24%) REST
Miscellaneous
1 5 (17.24%) Enterprise Software
2 3 (10.34%) Statistics
3 2 (6.90%) Analytical Skills
4 1 (3.45%) User Experience
4 1 (3.45%) Data Protection Act
4 1 (3.45%) Video Conferencing
4 1 (3.45%) Blackberry
4 1 (3.45%) IVR
4 1 (3.45%) PDA
Operating Systems
1 9 (31.03%) Windows
2 4 (13.79%) Linux
2 4 (13.79%) UNIX
3 2 (6.90%) Windows Server 2012
4 1 (3.45%) Windows XP
4 1 (3.45%) Windows Server 2008
4 1 (3.45%) Windows 8
Processes & Methodologies
1 13 (44.83%) ITIL
2 10 (34.48%) Project Management
3 7 (24.14%) Disaster Recovery
3 7 (24.14%) Incident Management
4 6 (20.69%) Release Management
4 6 (20.69%) Business Continuity
4 6 (20.69%) Service Management
4 6 (20.69%) Change Management
4 6 (20.69%) CRM
4 6 (20.69%) ERP
5 5 (17.24%) OO
5 5 (17.24%) MVC
5 5 (17.24%) Unit Testing
5 5 (17.24%) Continuous Integration
5 5 (17.24%) Multithreading
5 5 (17.24%) Agile Software Development
5 5 (17.24%) Software Engineering
5 5 (17.24%) Waterfall
5 5 (17.24%) Line Management
6 4 (13.79%) Product Management
Programming Languages
1 7 (24.14%) SQL
2 5 (17.24%) C#
2 5 (17.24%) JavaScript
3 3 (10.34%) T-SQL
4 1 (3.45%) C
Qualifications
1 3 (10.34%) Degree
2 2 (6.90%) Security Cleared
2 2 (6.90%) Microsoft Certification
2 2 (6.90%) MCITP
3 1 (3.45%) A+ Certification
3 1 (3.45%) CISM
3 1 (3.45%) CCSA
3 1 (3.45%) MCTS
3 1 (3.45%) MCSE
3 1 (3.45%) ISEB
3 1 (3.45%) CISSP
Quality Assurance & Compliance
1 5 (17.24%) QA
2 4 (13.79%) SLA
3 1 (3.45%) ISO/IEC 27001
3 1 (3.45%) PCI DSS
System Software
1 8 (27.59%) Active Directory
2 4 (13.79%) VMware Infrastructure
Vendors
1 11 (37.93%) Microsoft
2 5 (17.24%) VMware
3 4 (13.79%) Cisco
4 2 (6.90%) SAP
4 2 (6.90%) HP
4 2 (6.90%) Dell
5 1 (3.45%) Citrix
5 1 (3.45%) Apple
5 1 (3.45%) Sun
5 1 (3.45%) Northgate
Newcastle upon Tyne
Bluefire Consulting
Salary: £38000 - £46000 per annum + Pension, Health, 25 days
Posted: 17 days ago
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 22 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 26 days ago