The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 43 54 58
Rank change year-on-year
+11 +4
Permanent jobs citing Service Delivery 29 13 13
As % of all permanent IT jobs located in the North East 4.31% 2.28% 1.98%
As % of the Processes & Methodologies category 5.19% 2.97% 2.54%
Number of salaries quoted 25 12 9
Average salary £43,616 £43,437 £52,500
Average salary % change year-on-year
+0.41% -17.26%
90% offered a salary of more than £29,000 £34,282 £26,840
10% offered a salary of more than £60,000 £76,344 £80,000
UK excluding London average salary £45,000 £41,500 £42,000
% change year-on-year
+8.43% -1.19%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
559 437 512
As % of all permanent IT jobs located in the North East 83.06% 76.67% 78.17%
Number of salaries quoted 479 351 429
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £26,950 £26,500 £25,000
10% offered a salary of more than £60,000 £60,000 £52,050
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 29 January 2015.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear 0 25 £45,000 +20.00% 2
Durham +4 3 £42,233 -2.77% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 29 January 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 18 (40.00%) ITIL
2 12 (26.67%) Project Management
3 10 (22.22%) Windows
4 8 (17.78%) Problem Management
5 7 (15.56%) Incident Management
5 7 (15.56%) PRINCE2
5 7 (15.56%) SLA
5 7 (15.56%) Service Management
6 6 (13.33%) SAP FI/CO
6 6 (13.33%) SAP FI
6 6 (13.33%) SAP
6 6 (13.33%) ABAP
6 6 (13.33%) SAP CO
6 6 (13.33%) SAP SCM
7 5 (11.11%) Security Cleared
7 5 (11.11%) Mentoring
7 5 (11.11%) Cisco
7 5 (11.11%) Microsoft
7 5 (11.11%) Change Management
8 4 (8.89%) Practice Management
8 4 (8.89%) Finance
8 4 (8.89%) UNIX
8 4 (8.89%) MS Excel
8 4 (8.89%) E-Commerce
8 4 (8.89%) Coaching
8 4 (8.89%) Software Deployment
8 4 (8.89%) SC Cleared
8 4 (8.89%) Supplier Management
8 4 (8.89%) Life Science
9 3 (6.67%) Degree

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 29 January 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.44%) SharePoint
1 2 (4.44%) SharePoint 2013
1 2 (4.44%) Exchange Server 2013
1 2 (4.44%) Lync
Applications
1 4 (8.89%) MS Excel
2 1 (2.22%) MS Project
2 1 (2.22%) MS Office
2 1 (2.22%) MS Visio
Business Applications
1 6 (13.33%) SAP FI/CO
1 6 (13.33%) SAP FI
1 6 (13.33%) SAP CO
1 6 (13.33%) SAP SCM
2 2 (4.44%) Agresso
3 1 (2.22%) Remedy ITSM
3 1 (2.22%) Oracle 11i
Cloud Services
1 1 (2.22%) SaaS
Communications & Networking
1 3 (6.67%) Firewall
2 2 (4.44%) LAN
2 2 (4.44%) WAN
3 1 (2.22%) Unified Communications
3 1 (2.22%) SAN
Database & Business Intelligence
1 1 (2.22%) Oracle Database 11g
1 1 (2.22%) SQL Server 2008
1 1 (2.22%) Oracle Database
1 1 (2.22%) SQL Server
1 1 (2.22%) Oracle9i Database
1 1 (2.22%) Oracle Database 10g
1 1 (2.22%) SQL Server 2000
General
1 4 (8.89%) Finance
2 3 (6.67%) Banking
2 3 (6.67%) Retail
3 2 (4.44%) Telecoms
3 2 (4.44%) Manufacturing
3 2 (4.44%) Advertising
3 2 (4.44%) Local Government
4 1 (2.22%) Back Office
Job Titles
1 18 (40.00%) Service Manager
2 17 (37.78%) Delivery Manager
3 16 (35.56%) Services Delivery Manager
4 6 (13.33%) Analyst
5 3 (6.67%) Team Leader
5 3 (6.67%) Infrastructure Manager
6 2 (4.44%) Architect
6 2 (4.44%) Desktop Support
6 2 (4.44%) Account Manager
6 2 (4.44%) Support Analyst
6 2 (4.44%) Applications Support
6 2 (4.44%) Infrastructure Analyst
6 2 (4.44%) 2nd Line Support
6 2 (4.44%) Applications Support Analyst
7 1 (2.22%) Solutions Analyst
7 1 (2.22%) IT Operations Manager
7 1 (2.22%) Service Desk Analyst
7 1 (2.22%) Technical Specialist
7 1 (2.22%) Technical Support Specialist
7 1 (2.22%) ITIL Manager
Libraries, Frameworks & Software Standards
1 3 (6.67%) Middleware
2 1 (2.22%) .NET
Miscellaneous
1 4 (8.89%) Life Science
2 3 (6.67%) AS400
2 3 (6.67%) Mainframe
3 2 (4.44%) PDA
4 1 (2.22%) Computer Science
4 1 (2.22%) Open Source
4 1 (2.22%) Analytical Skills
4 1 (2.22%) NHS
Operating Systems
1 10 (22.22%) Windows
2 4 (8.89%) UNIX
3 2 (4.44%) Android
4 1 (2.22%) Linux
Processes & Methodologies
1 18 (40.00%) ITIL
2 12 (26.67%) Project Management
3 8 (17.78%) Problem Management
4 7 (15.56%) Incident Management
4 7 (15.56%) PRINCE2
4 7 (15.56%) Service Management
5 5 (11.11%) Mentoring
5 5 (11.11%) Change Management
6 4 (8.89%) Practice Management
6 4 (8.89%) E-Commerce
6 4 (8.89%) Coaching
6 4 (8.89%) Software Deployment
6 4 (8.89%) Supplier Management
7 3 (6.67%) Business Continuity
7 3 (6.67%) Line Management
7 3 (6.67%) Risk Management
7 3 (6.67%) Disaster Recovery
8 2 (4.44%) Validation
8 2 (4.44%) ERP
8 2 (4.44%) Load Testing
Programming Languages
1 6 (13.33%) ABAP
2 2 (4.44%) C
3 1 (2.22%) C#
3 1 (2.22%) VB.NET
Qualifications
1 5 (11.11%) Security Cleared
2 4 (8.89%) SC Cleared
3 3 (6.67%) Degree
4 2 (4.44%) Cisco Certification
4 2 (4.44%) Microsoft Certification
4 2 (4.44%) ITIL Certification
4 2 (4.44%) CCNA
4 2 (4.44%) MCSE
5 1 (2.22%) MBA
Quality Assurance & Compliance
1 7 (15.56%) SLA
2 1 (2.22%) QA
System Software
1 3 (6.67%) Active Directory
2 1 (2.22%) Oracle RAC
2 1 (2.22%) Oracle RMAN
Systems Management
1 1 (2.22%) SCOM
1 1 (2.22%) Data Guard
Vendors
1 6 (13.33%) SAP
2 5 (11.11%) Cisco
2 5 (11.11%) Microsoft
3 1 (2.22%) SolarWinds
3 1 (2.22%) ServiceNow
3 1 (2.22%) Oracle
3 1 (2.22%) CheckPoint
3 1 (2.22%) Juniper
3 1 (2.22%) Remedy
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: 2 days ago
Durham, County Durham
Durham University
Posted: 7 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 15 days ago