The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 62 54 61
Rank change year-on-year
-8 +7
Permanent jobs citing Service Delivery 13 22 10
As % of all permanent IT jobs located in the North East 1.80% 2.81% 1.45%
As % of the Processes & Methodologies category 2.38% 3.75% 1.92%
Number of salaries quoted 12 19 9
Average salary £39,250 £41,405 £46,500
Average salary % change year-on-year
-5.20% -10.95%
90% offered a salary of more than £28,800 £31,000 £34,800
10% offered a salary of more than £54,750 £82,500 £54,000
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
546 586 522
As % of all permanent IT jobs located in the North East 75.52% 74.74% 75.76%
Number of salaries quoted 440 483 452
Average salary £37,500 £35,232 £38,000
Average salary % change year-on-year
+6.43% -7.28%
90% offered a salary of more than £28,500 £27,000 £26,500
10% offered a salary of more than £55,000 £55,000 £47,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 22 May 2015.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -8 8 £32,500 -30.82% 4
Durham -6 4 £43,000 +3.85% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 22 May 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 14 (35.00%) ITIL
2 9 (22.50%) Problem Management
3 8 (20.00%) Microsoft
3 8 (20.00%) Project Management
3 8 (20.00%) Service Management
4 7 (17.50%) MS Excel
4 7 (17.50%) Incident Management
5 6 (15.00%) Security Cleared
5 6 (15.00%) Business Continuity
5 6 (15.00%) Finance
5 6 (15.00%) Telecoms
5 6 (15.00%) SLA
5 6 (15.00%) Windows
5 6 (15.00%) Change Management
5 6 (15.00%) Disaster Recovery
6 5 (12.50%) SQL Server
6 5 (12.50%) ERP
6 5 (12.50%) Risk Management
6 5 (12.50%) VMware
6 5 (12.50%) Mentoring
7 4 (10.00%) Coaching
7 4 (10.00%) SC Cleared
7 4 (10.00%) Software Deployment
7 4 (10.00%) Practice Management
7 4 (10.00%) ITSM
7 4 (10.00%) VMware Infrastructure
7 4 (10.00%) Degree
7 4 (10.00%) Life Science
7 4 (10.00%) SharePoint
7 4 (10.00%) E-Commerce

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 22 May 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.00%) SharePoint
1 4 (10.00%) MS Exchange
2 2 (5.00%) Exchange Server 2013
2 2 (5.00%) SharePoint 2013
2 2 (5.00%) Lync
2 2 (5.00%) Exchange Server 2010
2 2 (5.00%) IIS
Applications
1 7 (17.50%) MS Excel
2 1 (2.50%) MS Office
Business Applications
1 3 (7.50%) Agresso
1 3 (7.50%) SAP FI
1 3 (7.50%) SAP CO
1 3 (7.50%) SAP SCM
1 3 (7.50%) SAP FI/CO
2 1 (2.50%) Oracle 11i
2 1 (2.50%) Remedy ITSM
Cloud Services
1 2 (5.00%) Heroku
1 2 (5.00%) SaaS
1 2 (5.00%) Microsoft Azure
1 2 (5.00%) Amazon AWS
Communications & Networking
1 4 (10.00%) LAN
1 4 (10.00%) WAN
2 3 (7.50%) VPN
3 2 (5.00%) SSL
3 2 (5.00%) HTTP
4 1 (2.50%) SAN
4 1 (2.50%) Intranet
4 1 (2.50%) Internet
4 1 (2.50%) DHCP
4 1 (2.50%) Wireless
Database & Business Intelligence
1 5 (12.50%) SQL Server
2 1 (2.50%) Oracle Database 10g
2 1 (2.50%) SQL Server 2000
2 1 (2.50%) Oracle9i Database
2 1 (2.50%) Oracle Database 11g
2 1 (2.50%) SQL Server 2008
2 1 (2.50%) Oracle Database
Development Applications
1 2 (5.00%) Git (software)
1 2 (5.00%) Team Foundation Server
1 2 (5.00%) JIRA
1 2 (5.00%) Visual Studio
General
1 6 (15.00%) Finance
1 6 (15.00%) Telecoms
2 1 (2.50%) Manufacturing
2 1 (2.50%) Advertising
2 1 (2.50%) Banking
2 1 (2.50%) Local Government
Job Titles
1 17 (42.50%) Service Manager
2 15 (37.50%) Delivery Manager
3 14 (35.00%) Services Delivery Manager
4 6 (15.00%) Analyst
5 5 (12.50%) IT Services Manager
5 5 (12.50%) Team Leader
6 3 (7.50%) Applications Support
6 3 (7.50%) Support Analyst
6 3 (7.50%) Applications Support Analyst
6 3 (7.50%) IT Services Delivery Manager
7 2 (5.00%) Infrastructure Technician
7 2 (5.00%) C# Developer
7 2 (5.00%) Developer
7 2 (5.00%) Infrastructure Analyst
8 1 (2.50%) Architect
8 1 (2.50%) Technical Support
8 1 (2.50%) Support Engineer
8 1 (2.50%) Support Specialist
8 1 (2.50%) Service Analyst
8 1 (2.50%) Account Manager
Libraries, Frameworks & Software Standards
1 2 (5.00%) REST
1 2 (5.00%) ASP.NET
1 2 (5.00%) Web Services
1 2 (5.00%) .NET
Miscellaneous
1 4 (10.00%) Life Science
2 2 (5.00%) Enterprise Software
2 2 (5.00%) Analytical Skills
3 1 (2.50%) Statistics
3 1 (2.50%) AS400
3 1 (2.50%) User Experience
Operating Systems
1 6 (15.00%) Windows
2 2 (5.00%) Windows Server 2012
2 2 (5.00%) Linux
2 2 (5.00%) UNIX
3 1 (2.50%) Windows XP
3 1 (2.50%) Windows Server 2008
3 1 (2.50%) Windows 8
Processes & Methodologies
1 14 (35.00%) ITIL
2 9 (22.50%) Problem Management
3 8 (20.00%) Project Management
3 8 (20.00%) Service Management
4 7 (17.50%) Incident Management
5 6 (15.00%) Business Continuity
5 6 (15.00%) Change Management
5 6 (15.00%) Disaster Recovery
6 5 (12.50%) ERP
6 5 (12.50%) Risk Management
6 5 (12.50%) Mentoring
7 4 (10.00%) Coaching
7 4 (10.00%) Software Deployment
7 4 (10.00%) Practice Management
7 4 (10.00%) ITSM
7 4 (10.00%) E-Commerce
8 3 (7.50%) Release Management
8 3 (7.50%) Load Testing
8 3 (7.50%) Test Scripting
8 3 (7.50%) Technical Architecture
Programming Languages
1 3 (7.50%) ABAP
1 3 (7.50%) C
2 2 (5.00%) C#
2 2 (5.00%) JavaScript
2 2 (5.00%) SQL
Qualifications
1 6 (15.00%) Security Cleared
2 4 (10.00%) SC Cleared
2 4 (10.00%) Degree
2 4 (10.00%) MCSE
2 4 (10.00%) Microsoft Certification
3 3 (7.50%) CCNA
3 3 (7.50%) Cisco Certification
4 1 (2.50%) MCITP
Quality Assurance & Compliance
1 6 (15.00%) SLA
2 2 (5.00%) QA
System Software
1 4 (10.00%) VMware Infrastructure
2 2 (5.00%) Active Directory
3 1 (2.50%) Oracle RAC
Systems Management
1 1 (2.50%) SCOM
1 1 (2.50%) Data Guard
1 1 (2.50%) Oracle RMAN
Vendors
1 8 (20.00%) Microsoft
2 5 (12.50%) VMware
3 4 (10.00%) Cisco
4 3 (7.50%) SAP
5 1 (2.50%) Citrix
5 1 (2.50%) Juniper
5 1 (2.50%) Apple
5 1 (2.50%) Remedy
5 1 (2.50%) CheckPoint
5 1 (2.50%) Oracle
5 1 (2.50%) SolarWinds
5 1 (2.50%) ServiceNow
Durham, County Durham
Harvey Nash plc
Salary: £45000 - £60000 per annum + benefits
Posted: 9 hours ago
Newcastle, Staffordshire
Brampton Recruitment
Salary: From £40,000 to £40,000 per annum
Posted: 11 hours ago
Newcastle Upon Tyne, Tyne and Wear
Go Partnership.
Salary: From £35,000 to £45,000 per annum
Posted: Yesterday
Durham, North East
Durham University
Salary: £31,342 - £37,394
Posted: 3 days ago
Sunderland, Tyne and Wear
SCC
Salary: From £40,000 to £60,000 per annum Plus Car + Bonus
Posted: 9 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 15 days ago