The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North East region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Services Delivery
Rank 50 43 54
Rank change year-on-year
-7 +11
Permanent jobs citing Service Delivery 23 28 17
As % of all permanent IT jobs located in the North East 2.84% 4.25% 2.08%
As % of the Processes & Methodologies category 3.95% 5.13% 3.00%
Number of salaries quoted 22 25 12
Average salary £57,500 £45,000 £47,500
Average salary % change year-on-year
+27.77% -5.26%
90% offered a salary of more than £31,000 £27,500 £26,500
10% offered a salary of more than £89,500 £52,500 £54,500
UK excluding London average salary £45,000 £43,375 £43,000
% change year-on-year
+3.74% +0.87%
Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
583 546 567
As % of all permanent IT jobs located in the North East 71.98% 82.85% 69.32%
Number of salaries quoted 424 462 462
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £57,500 £55,000 £52,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Service Delivery
England

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 23 July 2014.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 18 £72,500 +38.09% 3
Durham -3 4 £35,500 -5.33% 2
Northumberland - 1 £47,500 - 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 23 July 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 20 (48.78%) ITIL
2 11 (26.83%) Finance
3 9 (21.95%) UNIX
3 9 (21.95%) Linux
4 7 (17.07%) Project Management
4 7 (17.07%) Agile Software Development
4 7 (17.07%) Matrix Management
5 6 (14.63%) Service Management
5 6 (14.63%) Change Management
5 6 (14.63%) Microsoft
6 5 (12.20%) Stakeholder Management
6 5 (12.20%) Problem Management
6 5 (12.20%) Degree
6 5 (12.20%) Network Security
6 5 (12.20%) PaaS
6 5 (12.20%) Stakeholder Engagement
7 4 (9.76%) ITIL Certification
7 4 (9.76%) Windows
7 4 (9.76%) Oracle
7 4 (9.76%) SQL Server
8 3 (7.32%) PRINCE2
8 3 (7.32%) Active Directory
8 3 (7.32%) Citrix
8 3 (7.32%) HTTPS
8 3 (7.32%) NetApp
8 3 (7.32%) Scrum
8 3 (7.32%) VMware
8 3 (7.32%) Risk Management
8 3 (7.32%) Incident Management
8 3 (7.32%) Enterprise Architecture

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 23 July 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (4.88%) MS Exchange
2 1 (2.44%) SharePoint
Applications
1 2 (4.88%) MS Excel
2 1 (2.44%) MS Visio
2 1 (2.44%) MS PowerPoint
Business Applications
1 2 (4.88%) Oracle 11i
2 1 (2.44%) SAP Oil and Gas
2 1 (2.44%) SAP ERP
Cloud Services
1 5 (12.20%) PaaS
2 1 (2.44%) SaaS
Communications & Networking
1 5 (12.20%) Network Security
2 3 (7.32%) HTTPS
3 1 (2.44%) SAN
3 1 (2.44%) Firewall
3 1 (2.44%) VLAN
3 1 (2.44%) Reverse Proxy
3 1 (2.44%) LAN
3 1 (2.44%) WAN
3 1 (2.44%) TCP/IP
3 1 (2.44%) VPN
3 1 (2.44%) Unified Communications
3 1 (2.44%) NetScaler
Database & Business Intelligence
1 4 (9.76%) SQL Server
2 2 (4.88%) Oracle9i Database
2 2 (4.88%) Oracle Database 10g
2 2 (4.88%) SQL Server 2000
2 2 (4.88%) Oracle Database 11g
2 2 (4.88%) SQL Server 2008
2 2 (4.88%) Oracle Database
General
1 11 (26.83%) Finance
2 3 (7.32%) Banking
3 2 (4.88%) Retail
3 2 (4.88%) Local Government
3 2 (4.88%) Retail Banking
3 2 (4.88%) Telecoms
3 2 (4.88%) Advertising
4 1 (2.44%) Marketing
4 1 (2.44%) Manufacturing
4 1 (2.44%) Back Office
4 1 (2.44%) Electronics
Job Titles
1 6 (14.63%) Team Leader
2 4 (9.76%) Consultant
2 4 (9.76%) Technical Director
2 4 (9.76%) Chief Information Officer
3 3 (7.32%) Service Manager
3 3 (7.32%) Product Manager
3 3 (7.32%) Delivery Manager
4 2 (4.88%) Applications Support Analyst
4 2 (4.88%) Technical Specialist
4 2 (4.88%) Infrastructure Manager
4 2 (4.88%) Project Manager
4 2 (4.88%) Analyst
4 2 (4.88%) Support Analyst
4 2 (4.88%) Applications Support
4 2 (4.88%) Technical Consultant
4 2 (4.88%) Transition Manager
4 2 (4.88%) Incident Manager
4 2 (4.88%) Head of IT
4 2 (4.88%) Infrastructure Consultant
4 2 (4.88%) IT Services Manager
Libraries, Frameworks & Software Standards
1 2 (4.88%) LAMP
2 1 (2.44%) Web Services
Miscellaneous
1 3 (7.32%) Blog
1 3 (7.32%) Open Source
2 1 (2.44%) DTV
2 1 (2.44%) Data Protection Act
Operating Systems
1 9 (21.95%) UNIX
1 9 (21.95%) Linux
2 4 (9.76%) Windows
3 2 (4.88%) Windows 7
3 2 (4.88%) Solaris
4 1 (2.44%) AIX
Processes & Methodologies
1 20 (48.78%) ITIL
2 7 (17.07%) Project Management
2 7 (17.07%) Agile Software Development
2 7 (17.07%) Matrix Management
3 6 (14.63%) Service Management
3 6 (14.63%) Change Management
4 5 (12.20%) Stakeholder Management
4 5 (12.20%) Stakeholder Engagement
4 5 (12.20%) Problem Management
5 3 (7.32%) Agile Project Management
5 3 (7.32%) User Stories
5 3 (7.32%) Incident Management
5 3 (7.32%) Enterprise Architecture
5 3 (7.32%) Scrum
5 3 (7.32%) Risk Management
5 3 (7.32%) PRINCE2
6 2 (4.88%) B2C
6 2 (4.88%) GAP Analysis
6 2 (4.88%) Business Continuity
6 2 (4.88%) TOGAF
Qualifications
1 5 (12.20%) Degree
2 4 (9.76%) ITIL Certification
3 2 (4.88%) PRINCE2 Certification
4 1 (2.44%) Security Cleared
4 1 (2.44%) CCNP
4 1 (2.44%) CCDP
4 1 (2.44%) CISSP
4 1 (2.44%) Cisco Certification
Quality Assurance & Compliance
1 3 (7.32%) QA
2 1 (2.44%) ISO 9001
2 1 (2.44%) SLA
System Software
1 3 (7.32%) Active Directory
1 3 (7.32%) VMware Infrastructure
1 3 (7.32%) XenApp
2 2 (4.88%) XenServer
2 2 (4.88%) UAG
2 2 (4.88%) Hyper-V
2 2 (4.88%) Oracle RMAN
2 2 (4.88%) Oracle RAC
3 1 (2.44%) XenDesktop
Systems Management
1 2 (4.88%) WSUS
1 2 (4.88%) SCCM
1 2 (4.88%) SCOM
1 2 (4.88%) Data Guard
Vendors
1 6 (14.63%) Microsoft
2 4 (9.76%) Oracle
3 3 (7.32%) Citrix
3 3 (7.32%) NetApp
3 3 (7.32%) VMware
4 2 (4.88%) AppSense
4 2 (4.88%) EMC
5 1 (2.44%) SAP
5 1 (2.44%) Cisco
5 1 (2.44%) Sun
5 1 (2.44%) HP
Northumberland
Mortimer Spinks
Salary: £35000 - £40000 per annum
Posted: 1 hour ago
Newcastle Upon Tyne, Tyne and Wear
Head Resourcing
Salary: £70000 - £110000 per annum + bonus up to 40% + profit share
Posted: 2 hours ago
Newcastle Upon Tyne, Tyne and Wear
Head Resourcing
Salary: £70000 - £110000 per annum + up to 40% bonus + profit share
Posted: 2 hours ago
Durham
Reed Technology - UK Posting Account
Salary: £37000 - £45000 per annum
Posted: 21 days ago