The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 46 38 59
Rank change year-on-year
-8 +21
Permanent jobs citing Service Delivery 26 32 13
As % of all permanent IT jobs located in the North East 3.21% 4.82% 1.73%
As % of the Processes & Methodologies category 4.00% 5.87% 2.40%
Number of salaries quoted 21 29 5
Average salary £60,000 £45,000 £22,400
Average salary % change year-on-year
+33.33% +100.89%
90% offered a salary of more than £37,500 £27,500 £18,800
10% offered a salary of more than £97,500 £72,000 £32,900
UK excluding London average salary £44,000 £45,000 £42,500
% change year-on-year
-2.22% +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
650 545 541
As % of all permanent IT jobs located in the North East 80.15% 82.08% 72.04%
Number of salaries quoted 470 467 453
Average salary £37,500 £39,000 £35,000
Average salary % change year-on-year
-3.84% +11.42%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £52,500 £52,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 16 September 2014.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -3 15 £62,500 +4.16% 4
Durham -10 6 £41,000 -8.88% 2
Northumberland - 1 £37,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 16 September 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 25 (46.30%) ITIL
2 17 (31.48%) Finance
3 12 (22.22%) Project Management
4 11 (20.37%) UNIX
4 11 (20.37%) Line Management
5 10 (18.52%) Service Management
6 9 (16.67%) Change Management
6 9 (16.67%) PRINCE2
7 8 (14.81%) Agile Software Development
7 8 (14.81%) Banking
7 8 (14.81%) Linux
7 8 (14.81%) Stakeholder Management
8 7 (12.96%) Retail
8 7 (12.96%) Matrix Management
9 6 (11.11%) Problem Management
9 6 (11.11%) QA
9 6 (11.11%) Incident Management
9 6 (11.11%) Risk Management
9 6 (11.11%) Windows
9 6 (11.11%) Coaching
10 5 (9.26%) ITIL Certification
10 5 (9.26%) Degree
10 5 (9.26%) Network Security
10 5 (9.26%) PaaS
10 5 (9.26%) Stakeholder Engagement
11 4 (7.41%) Continuous Improvement
11 4 (7.41%) Open Source
11 4 (7.41%) Enterprise Architecture
11 4 (7.41%) Retail Banking
11 4 (7.41%) Business Continuity

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 16 September 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.85%) MS Exchange
Applications
1 1 (1.85%) MS Excel
Business Applications
1 2 (3.70%) Oracle 11i
2 1 (1.85%) SAP Oil and Gas
2 1 (1.85%) SAP ERP
Cloud Services
1 5 (9.26%) PaaS
2 2 (3.70%) SaaS
Communications & Networking
1 5 (9.26%) Network Security
2 4 (7.41%) Firewall
3 3 (5.56%) HTTPS
3 3 (5.56%) Unified Communications
4 1 (1.85%) LAN
4 1 (1.85%) WAN
4 1 (1.85%) TCP/IP
4 1 (1.85%) VPN
4 1 (1.85%) VLAN
4 1 (1.85%) Reverse Proxy
4 1 (1.85%) NetScaler
Database & Business Intelligence
1 2 (3.70%) Oracle Database
1 2 (3.70%) SQL Server 2008
1 2 (3.70%) Oracle Database 11g
1 2 (3.70%) SQL Server 2000
1 2 (3.70%) Oracle Database 10g
1 2 (3.70%) SQL Server
1 2 (3.70%) Oracle9i Database
General
1 17 (31.48%) Finance
2 8 (14.81%) Banking
3 7 (12.96%) Retail
4 4 (7.41%) Retail Banking
4 4 (7.41%) Advertising
5 2 (3.70%) Local Government
5 2 (3.70%) Back Office
5 2 (3.70%) Manufacturing
5 2 (3.70%) Telecoms
6 1 (1.85%) Electronics
6 1 (1.85%) Marketing
Job Titles
1 9 (16.67%) Service Manager
1 9 (16.67%) Delivery Manager
2 6 (11.11%) Team Leader
2 6 (11.11%) Infrastructure Manager
3 5 (9.26%) Services Delivery Manager
4 4 (7.41%) Product Manager
5 3 (5.56%) Analyst
5 3 (5.56%) Problem Manager
5 3 (5.56%) Incident Manager
5 3 (5.56%) Technical Director
5 3 (5.56%) Chief Information Officer
6 2 (3.70%) Infrastructure Delivery Manager
6 2 (3.70%) Head of Infrastructure
6 2 (3.70%) Head of IT
6 2 (3.70%) Applications Manager
6 2 (3.70%) IT Services Manager
6 2 (3.70%) UNIX Team Leader
6 2 (3.70%) PRINCE2 Project Manager
6 2 (3.70%) Applications Support Analyst
6 2 (3.70%) Relationships Manager
Libraries, Frameworks & Software Standards
1 3 (5.56%) Middleware
2 2 (3.70%) LAMP
3 1 (1.85%) Web Services
Miscellaneous
1 4 (7.41%) Open Source
2 3 (5.56%) Mainframe
2 3 (5.56%) Blog
3 2 (3.70%) Analytical Skills
3 2 (3.70%) Computer Science
3 2 (3.70%) AS400
4 1 (1.85%) DTV
4 1 (1.85%) Data Protection Act
Operating Systems
1 11 (20.37%) UNIX
2 8 (14.81%) Linux
3 6 (11.11%) Windows
4 2 (3.70%) Solaris
Processes & Methodologies
1 25 (46.30%) ITIL
2 12 (22.22%) Project Management
3 11 (20.37%) Line Management
4 10 (18.52%) Service Management
5 9 (16.67%) Change Management
5 9 (16.67%) PRINCE2
6 8 (14.81%) Agile Software Development
6 8 (14.81%) Stakeholder Management
7 7 (12.96%) Matrix Management
8 6 (11.11%) Problem Management
8 6 (11.11%) Incident Management
8 6 (11.11%) Risk Management
8 6 (11.11%) Coaching
9 5 (9.26%) Stakeholder Engagement
10 4 (7.41%) Continuous Improvement
10 4 (7.41%) Enterprise Architecture
10 4 (7.41%) Business Continuity
10 4 (7.41%) Scrum
11 3 (5.56%) Agile Project Management
11 3 (5.56%) User Stories
Qualifications
1 5 (9.26%) ITIL Certification
1 5 (9.26%) Degree
2 2 (3.70%) MBA
2 2 (3.70%) PRINCE2 Certification
3 1 (1.85%) CCNP
3 1 (1.85%) CCDP
3 1 (1.85%) CISSP
3 1 (1.85%) Cisco Certification
Quality Assurance & Compliance
1 6 (11.11%) QA
2 2 (3.70%) SLA
System Software
1 2 (3.70%) Oracle RAC
1 2 (3.70%) Oracle RMAN
2 1 (1.85%) Active Directory
2 1 (1.85%) VMware Infrastructure
2 1 (1.85%) XenApp
2 1 (1.85%) XenDesktop
Systems Management
1 2 (3.70%) Data Guard
Vendors
1 4 (7.41%) Microsoft
1 4 (7.41%) Oracle
2 3 (5.56%) Cisco
3 1 (1.85%) SAP
3 1 (1.85%) Sun
3 1 (1.85%) HP
3 1 (1.85%) Citrix
3 1 (1.85%) NetApp
3 1 (1.85%) VMware
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Salary: £35,000 - £45,000 per annum
Posted: 6 hours ago
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Salary: £38,511 - £45,954
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Salary: £35000 - £55000 per annum + Excellent Benefits
Posted: Yesterday
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