The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 47 71 54
Rank change year-on-year
+24 -17
Permanent jobs citing Service Delivery 35 17 23
As % of all permanent IT jobs located in the North East 4.38% 2.17% 2.84%
As % of the Processes & Methodologies category 5.13% 2.56% 3.76%
Number of salaries quoted 29 16 22
Median salary £37,626 £42,500 £57,500
Median salary % change year-on-year
-11.46% -26.08%
90% offered a salary of more than £34,900 £31,500 £31,000
10% offered a salary of more than £53,000 £53,750 £89,500
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
682 664 612
As % of all permanent IT jobs located in the North East 85.25% 84.80% 75.56%
Number of salaries quoted 591 548 449
Median salary £39,000 £40,000 £37,500
Median salary % change year-on-year
-2.50% +6.66%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £65,000 £57,500 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 26 July 2016.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +14 29 £37,500 +7.14% 5
Durham +13 6 £53,750 +19.44%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 26 July 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Delivery.

1 34 (50.00%) ITIL
2 26 (38.24%) Microsoft
3 24 (35.29%) SLA
4 20 (29.41%) Windows
5 17 (25.00%) Windows Server
6 16 (23.53%) SQL Server
7 14 (20.59%) Finance
8 13 (19.12%) Problem Management
9 12 (17.65%) Windows Server 2008
9 12 (17.65%) Project Management
10 11 (16.18%) Active Directory
10 11 (16.18%) Windows Server 2003
10 11 (16.18%) Continuous Improvement
11 10 (14.71%) Unit4 Business World
11 10 (14.71%) MS Exchange
11 10 (14.71%) DHCP
11 10 (14.71%) VMware
12 9 (13.24%) VMware Infrastructure
12 9 (13.24%) Data Protection
12 9 (13.24%) Incident Management
12 9 (13.24%) MS Office
12 9 (13.24%) Windows Server 2012
12 9 (13.24%) Skype for Business
13 8 (11.76%) Exchange Server 2010
13 8 (11.76%) SolarWinds
13 8 (11.76%) Mobile Device Management
13 8 (11.76%) MobileIron
13 8 (11.76%) Exchange Server 2013
13 8 (11.76%) Office 365
13 8 (11.76%) DevOps

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (14.71%) MS Exchange
2 9 (13.24%) Skype for Business
3 8 (11.76%) Exchange Server 2010
3 8 (11.76%) Exchange Server 2013
4 3 (4.41%) Documentum
5 1 (1.47%) Exchange Server 2007
5 1 (1.47%) SharePoint
Applications
1 9 (13.24%) MS Office
2 4 (5.88%) MS Excel
Business Applications
1 10 (14.71%) Unit4 Business World
2 3 (4.41%) SAP R/3
3 1 (1.47%) Oracle Assets
3 1 (1.47%) Oracle EBS
3 1 (1.47%) Oracle EBS R12
3 1 (1.47%) Oracle General Ledger
3 1 (1.47%) Oracle iProcurement
3 1 (1.47%) Oracle Payables
Cloud Services
1 8 (11.76%) Office 365
Communications & Networking
1 10 (14.71%) DHCP
2 8 (11.76%) DNS
2 8 (11.76%) Skype
3 2 (2.94%) TCP/IP
4 1 (1.47%) LAN
4 1 (1.47%) SAN
4 1 (1.47%) VPN
4 1 (1.47%) WAN
Database & Business Intelligence
1 16 (23.53%) SQL Server
2 2 (2.94%) SQL Server 2008
3 1 (1.47%) Oracle Reports
3 1 (1.47%) SQL Server 2005
3 1 (1.47%) SQL Server 2012
Development Applications
1 1 (1.47%) Oracle Forms
General
1 14 (20.59%) Finance
2 6 (8.82%) Back Office
2 6 (8.82%) Telecoms
3 5 (7.35%) Local Government
4 1 (1.47%) General Ledger
Job Titles
1 11 (16.18%) Administrator
2 8 (11.76%) Pensions Administrator
2 8 (11.76%) Service Manager
3 7 (10.29%) Delivery Manager
3 7 (10.29%) Services Delivery Manager
3 7 (10.29%) Wintel Engineer
4 5 (7.35%) 3rd Line Engineer
4 5 (7.35%) Operations Manager
4 5 (7.35%) Systems Manager
5 4 (5.88%) Support Engineer
5 4 (5.88%) Team Leader
5 4 (5.88%) Unix Engineer
5 4 (5.88%) Unix Support
5 4 (5.88%) Unix Support Engineer
6 3 (4.41%) Senior Manager
6 3 (4.41%) Senior Service Manager
6 3 (4.41%) Senior Services Delivery Manager
6 3 (4.41%) SQL DBA
6 3 (4.41%) Technical Leader
6 3 (4.41%) Technical Manager
Libraries, Frameworks & Software Standards
1 4 (5.88%) Ruby on Rails
2 1 (1.47%) CSS
2 1 (1.47%) HTML
2 1 (1.47%) jQuery
Miscellaneous
1 8 (11.76%) Analytical Skills
1 8 (11.76%) Blackberry
1 8 (11.76%) Management Information System
1 8 (11.76%) Video Conferencing
2 5 (7.35%) Public Cloud
2 5 (7.35%) Statistics
3 3 (4.41%) Virtual Team
4 2 (2.94%) Data Centre
4 2 (2.94%) NHS
5 1 (1.47%) Clustering
5 1 (1.47%) Mobile App
Operating Systems
1 20 (29.41%) Windows
2 17 (25.00%) Windows Server
3 12 (17.65%) Windows Server 2008
4 11 (16.18%) Windows Server 2003
5 9 (13.24%) Windows Server 2012
6 5 (7.35%) Solaris
7 4 (5.88%) AIX
7 4 (5.88%) Unix
8 1 (1.47%) Linux
8 1 (1.47%) Windows 2000 Server
Processes & Methodologies
1 34 (50.00%) ITIL
2 13 (19.12%) Problem Management
3 12 (17.65%) Project Management
4 11 (16.18%) Continuous Improvement
5 9 (13.24%) Data Protection
5 9 (13.24%) Incident Management
6 8 (11.76%) Agile Software Development
6 8 (11.76%) DevOps
6 8 (11.76%) Infrastructure Monitoring
6 8 (11.76%) Mobile Device Management
7 7 (10.29%) Service Management
7 7 (10.29%) Time Management
8 6 (8.82%) Change Management
9 5 (7.35%) Disaster Recovery
9 5 (7.35%) Performance Management
10 4 (5.88%) Business Transformation
10 4 (5.88%) Mentoring
10 4 (5.88%) QMS
10 4 (5.88%) Quality Management
11 3 (4.41%) Capacity Management
Programming Languages
1 8 (11.76%) PowerShell
2 5 (7.35%) Java
3 4 (5.88%) PHP
3 4 (5.88%) Ruby
3 4 (5.88%) SQL
4 1 (1.47%) C
4 1 (1.47%) JavaScript
4 1 (1.47%) PL/SQL
Qualifications
1 8 (11.76%) MCSE
1 8 (11.76%) Microsoft Certification
2 5 (7.35%) Degree
2 5 (7.35%) ITIL Certification
3 2 (2.94%) CIPD
4 1 (1.47%) APMP
Quality Assurance & Compliance
1 24 (35.29%) SLA
System Software
1 11 (16.18%) Active Directory
2 9 (13.24%) VMware Infrastructure
3 2 (2.94%) Firmware
3 2 (2.94%) XenApp
4 1 (1.47%) Hyper-V
4 1 (1.47%) VMware ESX
Systems Management
1 8 (11.76%) SCOM
2 1 (1.47%) Backup Exec
2 1 (1.47%) Microsoft Clustering
2 1 (1.47%) Symantec Endpoint Protection
2 1 (1.47%) Symantec Enterprise Vault
Vendors
1 26 (38.24%) Microsoft
2 10 (14.71%) VMware
3 8 (11.76%) MobileIron
3 8 (11.76%) SolarWinds
4 4 (5.88%) Citrix
4 4 (5.88%) ServiceNow
5 3 (4.41%) EMC
5 3 (4.41%) Pega
5 3 (4.41%) SAP
6 2 (2.94%) Oracle
7 1 (1.47%) BT
7 1 (1.47%) Cisco
7 1 (1.47%) NetApp
7 1 (1.47%) Remedy
7 1 (1.47%) Symantec
Newcastle Upon Tyne, Tyne and Wear
Experis Ltd
Salary: £35409.00 - £39842.00 per annum + Benefit&bonus
Posted: 4 hours ago
Newcastle Upon Tyne, Tyne and Wear
Hewlett Packard Enterprise
Salary: Competative salary and benefits package
Posted: 11 days ago