The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Services Delivery
England / North East
Rank 56 34 58
Rank change year-on-year
-22 +24
Permanent jobs citing Service Delivery 18 43 24
As % of all permanent IT jobs located in the North East 2.84% 7.13% 3.24%
As % of the Processes & Methodologies category 3.27% 7.92% 3.69%
Number of salaries quoted 12 41 20
Median salary £42,500 £24,000 £43,616
Median salary % change year-on-year
+77.08% -44.97%
90% offered a salary of more than £40,000 £16,500 £29,325
10% offered a salary of more than £51,500 £50,000 £60,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
551 543 650
As % of all permanent IT jobs located in the North East 86.91% 90.05% 87.84%
Number of salaries quoted 494 465 555
Median salary £35,000 £40,000 £39,000
Median salary % change year-on-year
-12.50% +2.56%
90% offered a salary of more than £25,000 £27,500 £27,158
10% offered a salary of more than £52,500 £61,215 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 27 February 2017.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -12 16 £45,000 +87.50% 2
Durham -2 2 £42,500 +47.82% 2
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 27 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Delivery.

1 33 (75.00%) ITIL
2 15 (34.09%) Problem Management
3 13 (29.55%) Windows
3 13 (29.55%) Microsoft
3 13 (29.55%) Active Directory
3 13 (29.55%) Service Management
3 13 (29.55%) Windows Server
4 11 (25.00%) VMware
4 11 (25.00%) Microsoft Certification
5 10 (22.73%) Change Management
5 10 (22.73%) MCSE
6 9 (20.45%) DHCP
6 9 (20.45%) DNS
6 9 (20.45%) Windows Server 2003
6 9 (20.45%) Degree
6 9 (20.45%) Windows Server 2008
6 9 (20.45%) Windows Server 2012
6 9 (20.45%) Analytical Skills
7 8 (18.18%) Infrastructure Monitoring
7 8 (18.18%) ITIL V3
7 8 (18.18%) PowerShell
7 8 (18.18%) Incident Management
7 8 (18.18%) Oracle
8 7 (15.91%) MS Exchange
8 7 (15.91%) Business Analysis
8 7 (15.91%) Skype for Business
8 7 (15.91%) Skype
9 6 (13.64%) People Management
9 6 (13.64%) Portfolio Management
9 6 (13.64%) SCOM

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (15.91%) MS Exchange
1 7 (15.91%) Skype for Business
2 5 (11.36%) Exchange Server 2013
3 4 (9.09%) Exchange Server 2010
4 2 (4.55%) MQSeries
4 2 (4.55%) Tuxedo
4 2 (4.55%) WebSphere
4 2 (4.55%) WebSphere Application Server
5 1 (2.27%) IBM Domino
5 1 (2.27%) IBM Notes
Applications
1 2 (4.55%) MS Excel
1 2 (4.55%) MS Office
Business Applications
1 2 (4.55%) SAP CRM
1 2 (4.55%) SAP ERP
1 2 (4.55%) SAP IS-U
Cloud Services
1 4 (9.09%) Office 365
2 2 (4.55%) Yammer
Communications & Networking
1 9 (20.45%) DHCP
1 9 (20.45%) DNS
2 7 (15.91%) Skype
3 3 (6.82%) LAN
3 3 (6.82%) WAN
4 2 (4.55%) PBX
4 2 (4.55%) VPN
5 1 (2.27%) Cisco IOS
5 1 (2.27%) Firewall
5 1 (2.27%) Internet
Database & Business Intelligence
1 5 (11.36%) SQL Server
Development Applications
1 2 (4.55%) JIRA
General
1 2 (4.55%) Finance
2 1 (2.27%) Back Office
2 1 (2.27%) Telecoms
Job Titles
1 11 (25.00%) Service Manager
2 9 (20.45%) Delivery Manager
3 8 (18.18%) Services Delivery Manager
3 8 (18.18%) Wintel Engineer
4 6 (13.64%) Architect
4 6 (13.64%) Solutions Architect
5 5 (11.36%) Support Engineer
5 5 (11.36%) Wintel Support
5 5 (11.36%) Wintel Support Engineer
6 4 (9.09%) Consultant
7 3 (6.82%) 3rd Line Engineer
7 3 (6.82%) Active Directory Engineer
7 3 (6.82%) Active Directory Support
7 3 (6.82%) Active Directory Support Engineer
7 3 (6.82%) Team Leader
8 2 (4.55%) Business Relationship Manager
8 2 (4.55%) ITIL Service Delivery Manager
8 2 (4.55%) Relationships Manager
8 2 (4.55%) Service Operations Manager
8 2 (4.55%) Solutions Consultant
Libraries, Frameworks & Software Standards
1 2 (4.55%) Middleware
Miscellaneous
1 9 (20.45%) Analytical Skills
2 3 (6.82%) Blackberry
2 3 (6.82%) Clustering
2 3 (6.82%) PKI
2 3 (6.82%) Video Conferencing
3 1 (2.27%) AS400
Operating Systems
1 13 (29.55%) Windows
1 13 (29.55%) Windows Server
2 9 (20.45%) Windows Server 2003
2 9 (20.45%) Windows Server 2008
2 9 (20.45%) Windows Server 2012
3 2 (4.55%) AIX
3 2 (4.55%) OS/390
3 2 (4.55%) Solaris
3 2 (4.55%) Unix
Processes & Methodologies
1 33 (75.00%) ITIL
2 15 (34.09%) Problem Management
3 13 (29.55%) Service Management
4 10 (22.73%) Change Management
5 8 (18.18%) Incident Management
5 8 (18.18%) Infrastructure Monitoring
5 8 (18.18%) ITIL V3
6 7 (15.91%) Business Analysis
7 6 (13.64%) Enterprise Architecture
7 6 (13.64%) People Management
7 6 (13.64%) Portfolio Management
7 6 (13.64%) Stakeholder Management
7 6 (13.64%) TOGAF
8 4 (9.09%) Continuous Improvement
9 3 (6.82%) Agile Software Development
9 3 (6.82%) Asset Management
9 3 (6.82%) DevOps
9 3 (6.82%) Mobile Device Management
10 2 (4.55%) Matrix Management
10 2 (4.55%) Use Case
Programming Languages
1 8 (18.18%) PowerShell
2 2 (4.55%) Java
Qualifications
1 11 (25.00%) Microsoft Certification
2 10 (22.73%) MCSE
3 9 (20.45%) Degree
4 3 (6.82%) ITIL Certification
5 2 (4.55%) CCNA
5 2 (4.55%) Cisco Certification
6 1 (2.27%) HND
6 1 (2.27%) MCITP
6 1 (2.27%) MCP
6 1 (2.27%) MCSA
Quality Assurance & Compliance
1 5 (11.36%) SLA
System Software
1 13 (29.55%) Active Directory
2 6 (13.64%) VMware Infrastructure
3 2 (4.55%) Hyper-V
3 2 (4.55%) XenApp
4 1 (2.27%) Firmware
Systems Management
1 6 (13.64%) SCOM
2 2 (4.55%) Microsoft Clustering
3 1 (2.27%) WSUS
Vendors
1 13 (29.55%) Microsoft
2 11 (25.00%) VMware
3 8 (18.18%) Oracle
4 5 (11.36%) SolarWinds
5 4 (9.09%) Citrix
5 4 (9.09%) MobileIron
6 2 (4.55%) Cisco
6 2 (4.55%) IBM
6 2 (4.55%) Mitel
6 2 (4.55%) SAP
7 1 (2.27%) Lotus
Durham, County Durham
Solutions Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 1 hour ago
Stockton-On-Tees, Cleveland
The Bridge Ltd
Salary: £45,000 per annum
Posted: 4 days ago
North East
Zen Internet Ltd
Salary: Up to £40,000 per annum + car/car allowance + benefits
Posted: 18 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 25 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 25 days ago