The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 52 79 58
Rank change year-on-year
+27 -21
Permanent jobs citing Service Delivery 26 9 19
As % of all permanent IT jobs located in the North East 3.52% 1.15% 2.55%
As % of the Processes & Methodologies category 4.02% 1.42% 3.22%
Number of salaries quoted 23 8 15
Median salary £22,500 £36,866 £41,405
Median salary % change year-on-year
-38.96% -10.96%
90% offered a salary of more than £16,500 £25,500 £30,578
10% offered a salary of more than £46,900 £51,500 £68,700
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
647 634 590
As % of all permanent IT jobs located in the North East 87.55% 81.28% 79.19%
Number of salaries quoted 561 522 497
Median salary £40,000 £37,500 £35,232
Median salary % change year-on-year
+6.66% +6.43%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £67,500 £47,000 £55,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 4 May 2016.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +23 24 £16,500 -47.41% 7
Durham -5 2 £38,750 -13.63% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 4 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for Service Delivery.

1 33 (48.53%) Finance
2 25 (36.76%) Microsoft
3 20 (29.41%) SLA
4 18 (26.47%) MS Office
5 16 (23.53%) Unit4 Business World
6 15 (22.06%) Back Office
7 14 (20.59%) Agile Software Development
7 14 (20.59%) Data Protection
8 12 (17.65%) Telecoms
9 11 (16.18%) Management Information System
9 11 (16.18%) Project Management
9 11 (16.18%) ERP
10 10 (14.71%) ITIL
10 10 (14.71%) SQL Server
11 9 (13.24%) MS Exchange
11 9 (13.24%) Waterfall
11 9 (13.24%) Continuous Improvement
11 9 (13.24%) Business Transformation
12 8 (11.76%) CRM
13 7 (10.29%) MS Excel
13 7 (10.29%) JavaScript
13 7 (10.29%) Analytical Skills
14 6 (8.82%) Enterprise Software
14 6 (8.82%) REST
14 6 (8.82%) Line Management
14 6 (8.82%) IIS
14 6 (8.82%) C#
14 6 (8.82%) .NET
14 6 (8.82%) Web Services
14 6 (8.82%) Visual Studio

Service Delivery
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (13.24%) MS Exchange
2 6 (8.82%) IIS
3 3 (4.41%) Skype for Business
4 2 (2.94%) Exchange Server 2010
4 2 (2.94%) Exchange Server 2013
5 1 (1.47%) Exchange Server 2007
5 1 (1.47%) SharePoint
Applications
1 18 (26.47%) MS Office
2 7 (10.29%) MS Excel
Business Applications
1 16 (23.53%) Unit4 Business World
2 1 (1.47%) SAP R/3
Cloud Services
1 6 (8.82%) Amazon AWS
1 6 (8.82%) Heroku
1 6 (8.82%) Microsoft Azure
1 6 (8.82%) SaaS
2 2 (2.94%) Office 365
Communications & Networking
1 6 (8.82%) HTTP
1 6 (8.82%) SSL
2 2 (2.94%) DHCP
2 2 (2.94%) DNS
2 2 (2.94%) Skype
3 1 (1.47%) LAN
3 1 (1.47%) VPN
3 1 (1.47%) WAN
Database & Business Intelligence
1 10 (14.71%) SQL Server
2 2 (2.94%) SQL Server 2008
3 1 (1.47%) SQL Server 2005
3 1 (1.47%) SQL Server 2012
Development Applications
1 6 (8.82%) Git (software)
1 6 (8.82%) JIRA
1 6 (8.82%) Team Foundation Server
1 6 (8.82%) Visual Studio
General
1 33 (48.53%) Finance
2 15 (22.06%) Back Office
3 12 (17.65%) Telecoms
4 5 (7.35%) Local Government
5 2 (2.94%) Banking
Job Titles
1 21 (30.88%) Administrator
2 12 (17.65%) Pensions Administrator
3 9 (13.24%) Service Manager
4 8 (11.76%) Delivery Manager
4 8 (11.76%) Services Delivery Manager
5 7 (10.29%) Analyst
6 6 (8.82%) C# Developer
6 6 (8.82%) C# Software Developer
6 6 (8.82%) Cloud Developer
6 6 (8.82%) Cloud Software Developer
6 6 (8.82%) Developer
6 6 (8.82%) Lead C# Developer
6 6 (8.82%) Lead Developer
6 6 (8.82%) Lead Software Developer
6 6 (8.82%) Principal Developer
6 6 (8.82%) Service Analyst
6 6 (8.82%) Service Desk Analyst
7 4 (5.88%) Systems Manager
8 3 (4.41%) Buyer
8 3 (4.41%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (8.82%) .NET
1 6 (8.82%) ASP.NET
1 6 (8.82%) REST
1 6 (8.82%) Web Services
2 4 (5.88%) Ruby on Rails
3 1 (1.47%) CSS
3 1 (1.47%) HTML
3 1 (1.47%) jQuery
Miscellaneous
1 11 (16.18%) Management Information System
2 7 (10.29%) Analytical Skills
3 6 (8.82%) Enterprise Software
3 6 (8.82%) NHS
4 5 (7.35%) Statistics
5 4 (5.88%) Public Cloud
6 2 (2.94%) Blackberry
6 2 (2.94%) Video Conferencing
7 1 (1.47%) Clustering
7 1 (1.47%) Mobile App
Operating Systems
1 3 (4.41%) Windows
1 3 (4.41%) Windows Server
1 3 (4.41%) Windows Server 2003
1 3 (4.41%) Windows Server 2008
1 3 (4.41%) Windows Server 2012
2 1 (1.47%) Windows 2000 Server
Processes & Methodologies
1 14 (20.59%) Agile Software Development
1 14 (20.59%) Data Protection
2 11 (16.18%) ERP
2 11 (16.18%) Project Management
3 10 (14.71%) ITIL
4 9 (13.24%) Business Transformation
4 9 (13.24%) Continuous Improvement
4 9 (13.24%) Waterfall
5 8 (11.76%) CRM
6 6 (8.82%) Continuous Integration
6 6 (8.82%) Line Management
6 6 (8.82%) Multithreading
6 6 (8.82%) MVC
6 6 (8.82%) OO
6 6 (8.82%) Product Management
6 6 (8.82%) Release Management
6 6 (8.82%) Service Management
6 6 (8.82%) Software Engineering
6 6 (8.82%) Unit Testing
6 6 (8.82%) Use Case
Programming Languages
1 7 (10.29%) JavaScript
2 6 (8.82%) C#
3 4 (5.88%) Java
3 4 (5.88%) PHP
3 4 (5.88%) Ruby
4 3 (4.41%) C
5 2 (2.94%) PowerShell
Qualifications
1 6 (8.82%) Degree
2 2 (2.94%) CIPD
2 2 (2.94%) MCSE
2 2 (2.94%) Microsoft Certification
3 1 (1.47%) ITIL Certification
Quality Assurance & Compliance
1 20 (29.41%) SLA
2 6 (8.82%) QA
3 2 (2.94%) ISO 9000
System Software
1 3 (4.41%) Active Directory
1 3 (4.41%) VMware Infrastructure
2 1 (1.47%) Hyper-V
Systems Management
1 2 (2.94%) SCOM
2 1 (1.47%) Backup Exec
2 1 (1.47%) Symantec Endpoint Protection
2 1 (1.47%) Symantec Enterprise Vault
Vendors
1 25 (36.76%) Microsoft
2 5 (7.35%) BT
3 3 (4.41%) VMware
4 2 (2.94%) MobileIron
4 2 (2.94%) SolarWinds
5 1 (1.47%) Citrix
5 1 (1.47%) SAP
5 1 (1.47%) Symantec
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: negotiable
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 12 days ago
Billingham
Networx
Salary: Salary £55,000 + Benefits
Posted: 13 days ago