The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 29 44 52
Rank change year-on-year
+15 +8
Permanent jobs citing Service Delivery 43 29 12
As % of all permanent IT jobs located in the North East 7.25% 4.17% 2.13%
As % of the Processes & Methodologies category 8.50% 4.83% 2.68%
Number of salaries quoted 41 25 11
Average salary £24,000 £42,233 £43,437
Average salary % change year-on-year
-43.17% -2.77%
90% offered a salary of more than £16,500 £29,000 £37,500
10% offered a salary of more than £50,000 £60,000 £82,500
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
506 601 448
As % of all permanent IT jobs located in the North East 85.33% 86.35% 79.43%
Number of salaries quoted 441 521 359
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £29,433 £27,500 £26,500
10% offered a salary of more than £57,500 £52,500 £61,215
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 12 February 2016.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +17 39 £24,000 -38.06% 2
Durham -5 4 £29,433 -30.30%
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 12 February 2016, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 29 (49.15%) Finance
2 21 (35.59%) Microsoft
3 17 (28.81%) ERP
4 14 (23.73%) SLA
4 14 (23.73%) MS Office
5 13 (22.03%) SQL Server
6 12 (20.34%) Project Management
6 12 (20.34%) Agile Software Development
7 11 (18.64%) Back Office
7 11 (18.64%) ITIL
7 11 (18.64%) Waterfall
8 10 (16.95%) Microsoft Azure
8 10 (16.95%) Amazon AWS
8 10 (16.95%) Line Management
8 10 (16.95%) Unit4 Business World
8 10 (16.95%) Management Information System
9 9 (15.25%) Degree
9 9 (15.25%) Data Protection
9 9 (15.25%) CRM
9 9 (15.25%) MS Exchange
10 8 (13.56%) OO
10 8 (13.56%) MS Excel
10 8 (13.56%) HTTP
10 8 (13.56%) ASP.NET
10 8 (13.56%) Web Services
10 8 (13.56%) IIS
10 8 (13.56%) Visual Studio
10 8 (13.56%) C#
10 8 (13.56%) JavaScript
10 8 (13.56%) .NET

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 12 February 2016, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 9 (15.25%) MS Exchange
2 8 (13.56%) IIS
3 2 (3.39%) SharePoint
4 1 (1.69%) Exchange Server 2007
4 1 (1.69%) Skype for Business
Applications
1 14 (23.73%) MS Office
2 8 (13.56%) MS Excel
Business Applications
1 10 (16.95%) Unit4 Business World
2 1 (1.69%) SAP CRM
2 1 (1.69%) SAP ERP
2 1 (1.69%) SAP IS-U
2 1 (1.69%) SAP PM
Cloud Services
1 10 (16.95%) Amazon AWS
1 10 (16.95%) Microsoft Azure
2 8 (13.56%) Heroku
2 8 (13.56%) SaaS
Communications & Networking
1 8 (13.56%) HTTP
1 8 (13.56%) SSL
2 1 (1.69%) LAN
2 1 (1.69%) VPN
2 1 (1.69%) WAN
Database & Business Intelligence
1 13 (22.03%) SQL Server
2 5 (8.47%) SQL Server 2005
3 4 (6.78%) Microsoft Analysis Services
3 4 (6.78%) SQL Server Analysis Services
3 4 (6.78%) SQL Server Integration Services
4 3 (5.08%) Big Data
5 2 (3.39%) Hadoop
5 2 (3.39%) SQL Server Reporting Services
6 1 (1.69%) SQL Server 2008
6 1 (1.69%) SQL Server 2012
Development Applications
1 8 (13.56%) Git (software)
1 8 (13.56%) JIRA
1 8 (13.56%) Team Foundation Server
1 8 (13.56%) Visual Studio
General
1 29 (49.15%) Finance
2 11 (18.64%) Back Office
3 7 (11.86%) Telecoms
4 2 (3.39%) Banking
5 1 (1.69%) Advertising
5 1 (1.69%) Law
5 1 (1.69%) Local Government
Job Titles
1 18 (30.51%) Administrator
2 9 (15.25%) Developer
2 9 (15.25%) Service Manager
3 8 (13.56%) C# Developer
3 8 (13.56%) C# Software Developer
3 8 (13.56%) Delivery Manager
3 8 (13.56%) Lead C# Developer
3 8 (13.56%) Lead Developer
3 8 (13.56%) Lead Software Developer
3 8 (13.56%) Principal Developer
3 8 (13.56%) Services Delivery Manager
4 7 (11.86%) Analyst
4 7 (11.86%) Pensions Administrator
5 6 (10.17%) Service Analyst
5 6 (10.17%) Service Desk Analyst
6 4 (6.78%) Buyer
6 4 (6.78%) Senior Buyer
7 3 (5.08%) DBA
7 3 (5.08%) Programme Director
7 3 (5.08%) SQL DBA
Libraries, Frameworks & Software Standards
1 8 (13.56%) .NET
1 8 (13.56%) ASP.NET
1 8 (13.56%) REST
1 8 (13.56%) Web Services
2 1 (1.69%) Ruby on Rails
Miscellaneous
1 10 (16.95%) Management Information System
2 8 (13.56%) Enterprise Software
3 7 (11.86%) Analytical Skills
4 5 (8.47%) NHS
5 3 (5.08%) Statistics
6 1 (1.69%) Clustering
6 1 (1.69%) Public Cloud
Operating Systems
1 5 (8.47%) Windows
1 5 (8.47%) Windows Server
2 1 (1.69%) Windows 2000 Server
2 1 (1.69%) Windows Server 2003
2 1 (1.69%) Windows Server 2008
2 1 (1.69%) Windows Server 2012
Processes & Methodologies
1 17 (28.81%) ERP
2 12 (20.34%) Agile Software Development
2 12 (20.34%) Project Management
3 11 (18.64%) ITIL
3 11 (18.64%) Waterfall
4 10 (16.95%) Line Management
5 9 (15.25%) CRM
5 9 (15.25%) Data Protection
6 8 (13.56%) Business Transformation
6 8 (13.56%) Continuous Integration
6 8 (13.56%) Multithreading
6 8 (13.56%) MVC
6 8 (13.56%) OO
6 8 (13.56%) Product Management
6 8 (13.56%) Release Management
6 8 (13.56%) Software Engineering
6 8 (13.56%) Unit Testing
6 8 (13.56%) Use Case
7 7 (11.86%) Continuous Improvement
8 6 (10.17%) Service Management
Programming Languages
1 8 (13.56%) C#
1 8 (13.56%) JavaScript
2 4 (6.78%) SQL
2 4 (6.78%) T-SQL
3 3 (5.08%) C
4 1 (1.69%) Java
4 1 (1.69%) PHP
4 1 (1.69%) Ruby
Qualifications
1 9 (15.25%) Degree
2 2 (3.39%) MCITP
2 2 (3.39%) MCTS
2 2 (3.39%) Microsoft Certification
3 1 (1.69%) CIPD
3 1 (1.69%) ITIL Certification
Quality Assurance & Compliance
1 14 (23.73%) SLA
2 8 (13.56%) QA
3 2 (3.39%) ISO 9000
System Software
1 5 (8.47%) Active Directory
2 1 (1.69%) Hyper-V
2 1 (1.69%) VMware Infrastructure
Systems Management
1 1 (1.69%) Backup Exec
1 1 (1.69%) Symantec Endpoint Protection
1 1 (1.69%) Symantec Enterprise Vault
Vendors
1 21 (35.59%) Microsoft
2 5 (8.47%) BT
3 3 (5.08%) SAP
4 2 (3.39%) Cisco
4 2 (3.39%) Dell
4 2 (3.39%) HP
5 1 (1.69%) Citrix
5 1 (1.69%) Oracle
5 1 (1.69%) Sun
5 1 (1.69%) Symantec
5 1 (1.69%) VMware
Newcastle, Staffordshire
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Insure The Box
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