Service Delivery Jobs in the North East

Service Delivery
England > North East

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 75 87 40
Rank change year-on-year +12 -47 +34
Permanent jobs citing Service Delivery 39 25 84
As % of all permanent jobs advertised in the North East 2.14% 1.96% 5.69%
As % of the Processes & Methodologies category 2.46% 2.02% 6.47%
Number of salaries quoted 22 17 56
10th Percentile £31,500 - £21,750
25th Percentile £32,500 £26,250 £28,500
Median annual salary (50th Percentile) £38,066 £32,000 £31,891
Median % change year-on-year +18.95% +0.34% -26.69%
75th Percentile £52,500 £49,250 £47,500
90th Percentile £75,445 £50,450 £57,500
England median annual salary £50,000 £52,296 £52,500
% change year-on-year -4.39% -0.39% +5.00%

All Process and Methodology Skills
North East

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,585 1,235 1,299
As % of all permanent jobs advertised in the North East 86.85% 96.71% 87.95%
Number of salaries quoted 1,291 601 923
10th Percentile £27,873 £30,000 £25,750
25th Percentile £36,250 £37,250 £32,500
Median annual salary (50th Percentile) £47,500 £48,250 £42,500
Median % change year-on-year -1.55% +13.53% -5.56%
75th Percentile £63,750 £61,250 £57,500
90th Percentile £75,772 £75,000 £75,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North East

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Service Delivery in the North East

Service Delivery
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Service Delivery in the North East.

Salary trend for Service Delivery in the North East

Service Delivery
Salary Histogram in the North East

Salary distribution for jobs citing Service Delivery in the North East over the 6 months to 27 April 2024.

Salary histogram for Service Delivery in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North East region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +10 28 £36,131 -15.73% 7
Durham +4 11 £40,000 +45.45% 2
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.13%) CMS
Applications
1 6 (15.38%) Microsoft Excel
2 5 (12.82%) Microsoft Office
3 1 (2.56%) Adobe Creative Suite
3 1 (2.56%) Adobe Illustrator
3 1 (2.56%) InDesign
3 1 (2.56%) Microsoft PowerPoint
3 1 (2.56%) MS Visio
3 1 (2.56%) Photoshop
3 1 (2.56%) Spreadsheet
Business Applications
1 5 (12.82%) NEC Housing
2 2 (5.13%) Oracle EBS
3 1 (2.56%) Oracle SCM
3 1 (2.56%) SAP ERP
3 1 (2.56%) SAP HCM
3 1 (2.56%) SAP HR
Cloud Services
1 7 (17.95%) Azure
2 5 (12.82%) Power Platform
2 5 (12.82%) PowerApps
2 5 (12.82%) SaaS
3 2 (5.13%) Microsoft 365
4 1 (2.56%) Azure DevOps
4 1 (2.56%) Azure Key Vault
4 1 (2.56%) Azure Monitor
4 1 (2.56%) GitHub
Communications & Networking
1 3 (7.69%) VoIP
2 2 (5.13%) Internet
3 1 (2.56%) LAN
3 1 (2.56%) SAN
3 1 (2.56%) WAN
Database & Business Intelligence
1 1 (2.56%) SQL Server
General
1 14 (35.90%) Finance
2 12 (30.77%) Social Skills
3 8 (20.51%) Law
3 8 (20.51%) Public Sector
4 7 (17.95%) Financial Institution
5 5 (12.82%) Legal
5 5 (12.82%) Local Government
5 5 (12.82%) Police
6 3 (7.69%) Inclusion and Diversity
7 2 (5.13%) Presentation Skills
8 1 (2.56%) Marketing
8 1 (2.56%) Multimedia
Job Titles
1 10 (25.64%) Analyst
2 6 (15.38%) Lead
2 6 (15.38%) Senior
2 6 (15.38%) Senior Manager
3 5 (12.82%) Applications Manager
3 5 (12.82%) Change Analyst
3 5 (12.82%) IT Manager
3 5 (12.82%) Senior IT Manager
4 4 (10.26%) Change Manager
4 4 (10.26%) Implementation Manager
4 4 (10.26%) Junior
5 3 (7.69%) Incident Manager
5 3 (7.69%) IT Operations Analyst
5 3 (7.69%) IT Support
5 3 (7.69%) IT Support Analyst
5 3 (7.69%) IT Support Engineer
5 3 (7.69%) Operations Analyst
5 3 (7.69%) Operations Manager
5 3 (7.69%) Problem Manager
5 3 (7.69%) Support Engineer
Miscellaneous
1 6 (15.38%) Self-Motivation
2 5 (12.82%) Low-Code
3 3 (7.69%) Fat Client
3 3 (7.69%) Thin Client
4 2 (5.13%) iPhone
5 1 (2.56%) Data Centre
5 1 (2.56%) Graphic Design
5 1 (2.56%) Product Ownership
5 1 (2.56%) Social Media
5 1 (2.56%) Virtual Team
Operating Systems
1 4 (10.26%) Windows
2 2 (5.13%) Windows 10
2 2 (5.13%) Windows Server
3 1 (2.56%) Windows Server 2012
Processes & Methodologies
1 21 (53.85%) ITIL
2 17 (43.59%) Agile
3 13 (33.33%) Change Management
4 11 (28.21%) Continuous Improvement
4 11 (28.21%) Customer Service
4 11 (28.21%) Service Management
5 9 (23.08%) Problem Management
6 8 (20.51%) Project Management
6 8 (20.51%) Roadmaps
7 7 (17.95%) Coaching
7 7 (17.95%) Document Management
8 6 (15.38%) ITSM
8 6 (15.38%) Project Delivery
8 6 (15.38%) Stakeholder Management
8 6 (15.38%) Strategic Roadmap
9 5 (12.82%) Business Enablement
9 5 (12.82%) Impact Assessments
9 5 (12.82%) Line Management
9 5 (12.82%) Product Roadmap
9 5 (12.82%) Programme Delivery
Programming Languages
1 5 (12.82%) SQL
2 1 (2.56%) Bash
2 1 (2.56%) PowerShell
Qualifications
1 6 (15.38%) Security Cleared
2 1 (2.56%) CISA
2 1 (2.56%) CISM
2 1 (2.56%) CISSP
2 1 (2.56%) CRISC
2 1 (2.56%) Degree
2 1 (2.56%) ITIL Certification
2 1 (2.56%) SC Cleared
Quality Assurance & Compliance
1 6 (15.38%) Accessibility
2 3 (7.69%) GDPR
2 3 (7.69%) ISO 9001
2 3 (7.69%) SLA
3 2 (5.13%) QA
4 1 (2.56%) GRC
4 1 (2.56%) ISO/IEC 27001
System Software
1 7 (17.95%) Active Directory
2 2 (5.13%) VMware Infrastructure
3 1 (2.56%) Virtual Machines
Systems Management
1 3 (7.69%) SCCM
2 1 (2.56%) Terraform
Vendors
1 16 (41.03%) Microsoft
2 7 (17.95%) ServiceNow
3 5 (12.82%) Automation Anywhere
3 5 (12.82%) iManage
3 5 (12.82%) NEC
4 2 (5.13%) Nexthink
4 2 (5.13%) Oracle
4 2 (5.13%) Remedy
4 2 (5.13%) SAP
4 2 (5.13%) VMware
5 1 (2.56%) Adobe
5 1 (2.56%) Cisco
5 1 (2.56%) ScienceLogic