The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 56 54 62
Rank change year-on-year
-2 +8
Permanent jobs citing Service Delivery 25 12 11
As % of all permanent IT jobs located in the North East 3.29% 1.94% 1.69%
As % of the Processes & Methodologies category 4.01% 2.41% 2.20%
Number of salaries quoted 21 11 10
Average salary £46,250 £57,500 £52,500
Average salary % change year-on-year
-19.56% +9.52%
90% offered a salary of more than £29,000 £33,924 £28,154
10% offered a salary of more than £60,000 £80,000 £80,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
623 497 499
As % of all permanent IT jobs located in the North East 81.97% 80.42% 76.65%
Number of salaries quoted 516 414 419
Average salary £38,750 £40,000 £37,500
Average salary % change year-on-year
-3.12% +6.66%
90% offered a salary of more than £27,158 £26,500 £25,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 24 December 2014.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -2 24 £47,500 -20.83% 4
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 24 December 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 20 (40.00%) ITIL
2 13 (26.00%) Project Management
3 11 (22.00%) Service Management
4 10 (20.00%) Windows
4 10 (20.00%) Finance
5 8 (16.00%) PRINCE2
6 7 (14.00%) SAP
6 7 (14.00%) SLA
6 7 (14.00%) Change Management
6 7 (14.00%) Incident Management
6 7 (14.00%) Line Management
7 6 (12.00%) ABAP
7 6 (12.00%) SAP FI
7 6 (12.00%) SAP FI/CO
7 6 (12.00%) SAP CO
7 6 (12.00%) SAP SCM
7 6 (12.00%) Problem Management
8 5 (10.00%) Cisco
8 5 (10.00%) Banking
8 5 (10.00%) Retail
8 5 (10.00%) Mentoring
9 4 (8.00%) UNIX
9 4 (8.00%) E-Commerce
9 4 (8.00%) Practice Management
9 4 (8.00%) Stakeholder Management
9 4 (8.00%) Enterprise Architecture
9 4 (8.00%) QA
9 4 (8.00%) Security Cleared
9 4 (8.00%) Continuous Improvement
9 4 (8.00%) Software Deployment

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 24 December 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.00%) SharePoint
1 1 (2.00%) Lync
1 1 (2.00%) SharePoint 2013
1 1 (2.00%) Exchange Server 2013
Applications
1 2 (4.00%) MS Excel
2 1 (2.00%) MS Visio
2 1 (2.00%) MS Project
Business Applications
1 6 (12.00%) SAP FI
1 6 (12.00%) SAP FI/CO
1 6 (12.00%) SAP CO
1 6 (12.00%) SAP SCM
2 1 (2.00%) SAP ERP
2 1 (2.00%) Oracle 11i
2 1 (2.00%) SAP Oil and Gas
Cloud Services
1 2 (4.00%) SaaS
Communications & Networking
1 3 (6.00%) Firewall
2 2 (4.00%) Unified Communications
2 2 (4.00%) LAN
2 2 (4.00%) WAN
3 1 (2.00%) SAN
Database & Business Intelligence
1 1 (2.00%) SQL Server
1 1 (2.00%) Oracle9i Database
1 1 (2.00%) Oracle Database 10g
1 1 (2.00%) SQL Server 2000
1 1 (2.00%) Oracle Database 11g
1 1 (2.00%) SQL Server 2008
1 1 (2.00%) Oracle Database
General
1 10 (20.00%) Finance
2 5 (10.00%) Banking
2 5 (10.00%) Retail
3 3 (6.00%) Manufacturing
3 3 (6.00%) Advertising
4 2 (4.00%) Back Office
4 2 (4.00%) Local Government
4 2 (4.00%) Retail Banking
5 1 (2.00%) Marketing
5 1 (2.00%) Electronics
5 1 (2.00%) Telecoms
Job Titles
1 20 (40.00%) Service Manager
1 20 (40.00%) Delivery Manager
2 17 (34.00%) Services Delivery Manager
3 4 (8.00%) Infrastructure Manager
3 4 (8.00%) Analyst
4 3 (6.00%) Account Manager
4 3 (6.00%) Problem Manager
5 2 (4.00%) Relationships Manager
5 2 (4.00%) Architect
5 2 (4.00%) Desktop Support
5 2 (4.00%) 2nd Line Support
5 2 (4.00%) Operations Manager
5 2 (4.00%) Head of IT
6 1 (2.00%) Applications Manager
6 1 (2.00%) Solutions Analyst
6 1 (2.00%) SAP Manager
6 1 (2.00%) Services Director
6 1 (2.00%) IT Operations Manager
6 1 (2.00%) Service Delivery Director
6 1 (2.00%) ITIL Service Manager
Libraries, Frameworks & Software Standards
1 3 (6.00%) Middleware
2 1 (2.00%) .NET
Miscellaneous
1 3 (6.00%) Mainframe
1 3 (6.00%) AS400
1 3 (6.00%) Life Science
2 2 (4.00%) PDA
2 2 (4.00%) Computer Science
3 1 (2.00%) Open Source
3 1 (2.00%) NHS
3 1 (2.00%) DTV
Operating Systems
1 10 (20.00%) Windows
2 4 (8.00%) UNIX
3 2 (4.00%) Android
4 1 (2.00%) Linux
Processes & Methodologies
1 20 (40.00%) ITIL
2 13 (26.00%) Project Management
3 11 (22.00%) Service Management
4 8 (16.00%) PRINCE2
5 7 (14.00%) Change Management
5 7 (14.00%) Incident Management
5 7 (14.00%) Line Management
6 6 (12.00%) Problem Management
7 5 (10.00%) Mentoring
8 4 (8.00%) Coaching
8 4 (8.00%) Continuous Improvement
8 4 (8.00%) Software Deployment
8 4 (8.00%) Enterprise Architecture
8 4 (8.00%) Practice Management
8 4 (8.00%) Stakeholder Management
8 4 (8.00%) E-Commerce
9 3 (6.00%) Business Continuity
9 3 (6.00%) Risk Management
9 3 (6.00%) TOGAF
10 2 (4.00%) Agile Software Development
Programming Languages
1 6 (12.00%) ABAP
2 1 (2.00%) C#
2 1 (2.00%) VB.NET
Qualifications
1 4 (8.00%) Security Cleared
2 3 (6.00%) SC Cleared
2 3 (6.00%) ITIL Certification
3 2 (4.00%) MBA
3 2 (4.00%) Degree
Quality Assurance & Compliance
1 7 (14.00%) SLA
2 4 (8.00%) QA
System Software
1 3 (6.00%) Active Directory
2 1 (2.00%) Oracle RMAN
2 1 (2.00%) Oracle RAC
Systems Management
1 1 (2.00%) SCOM
1 1 (2.00%) Data Guard
Vendors
1 7 (14.00%) SAP
2 5 (10.00%) Cisco
3 3 (6.00%) Microsoft
4 1 (2.00%) Juniper
4 1 (2.00%) CheckPoint
4 1 (2.00%) SolarWinds
4 1 (2.00%) Oracle
North East
Harvey Nash RPO
Salary: £45000 to £75000
Posted: 2 days ago
Wallsend, Tyne and Wear
Harvey Nash plc
Salary: £23000 - £28000 per annum + final salary, flex working
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum DOE + Benefits
Posted: 7 days ago
Newcastle Upon Tyne, Tyne and Wear
CML Offshore Recruitment
Salary: From £50,000 to £200,000 per annum No Tax, Relocation, Bonus, Benefits
Posted: 8 days ago
Sunderland, Tyne and Wear
SCC
Salary: Competitive
Posted: 13 days ago