The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 49 33 54
Rank change year-on-year
-16 +21
Permanent jobs citing Service Delivery 25 37 17
As % of all permanent IT jobs located in the North East 2.97% 5.65% 2.20%
As % of the Processes & Methodologies category 3.95% 6.84% 3.14%
Number of salaries quoted 20 33 9
Average salary £61,250 £45,000 £26,500
Average salary % change year-on-year
+36.11% +69.81%
90% offered a salary of more than £36,750 £27,500 £24,080
10% offered a salary of more than £97,500 £68,100 £58,000
UK excluding London average salary £44,500 £45,000 £42,500
% change year-on-year
-1.11% +5.88%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
633 541 542
As % of all permanent IT jobs located in the North East 75.27% 82.60% 70.21%
Number of salaries quoted 451 449 449
Average salary £37,050 £39,000 £35,000
Average salary % change year-on-year
-5.00% +11.42%
90% offered a salary of more than £25,000 £24,950 £25,000
10% offered a salary of more than £62,500 £55,000 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 29 August 2014.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -2 14 £67,500 +28.57% 1
Durham -6 6 £30,000 -33.33% 3
Northumberland - 1 £37,500 -
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 29 August 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 23 (44.23%) ITIL
2 17 (32.69%) Finance
3 11 (21.15%) Project Management
4 10 (19.23%) Service Management
4 10 (19.23%) UNIX
5 9 (17.31%) Change Management
6 8 (15.38%) Stakeholder Management
6 8 (15.38%) Banking
7 7 (13.46%) Retail
7 7 (13.46%) Agile Software Development
7 7 (13.46%) Matrix Management
7 7 (13.46%) PRINCE2
7 7 (13.46%) Linux
8 6 (11.54%) Risk Management
8 6 (11.54%) Problem Management
8 6 (11.54%) Incident Management
8 6 (11.54%) QA
9 5 (9.62%) Degree
9 5 (9.62%) Network Security
9 5 (9.62%) PaaS
9 5 (9.62%) Stakeholder Engagement
9 5 (9.62%) Windows
10 4 (7.69%) Oracle
10 4 (7.69%) Microsoft
10 4 (7.69%) ITIL Certification
10 4 (7.69%) Advertising
10 4 (7.69%) Scrum
10 4 (7.69%) Firewall
10 4 (7.69%) Enterprise Architecture
10 4 (7.69%) Business Continuity

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 29 August 2014, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.92%) MS Exchange
Applications
1 1 (1.92%) MS Excel
Business Applications
1 2 (3.85%) Oracle 11i
2 1 (1.92%) SAP Oil and Gas
2 1 (1.92%) SAP ERP
Cloud Services
1 5 (9.62%) PaaS
2 2 (3.85%) SaaS
Communications & Networking
1 5 (9.62%) Network Security
2 4 (7.69%) Firewall
3 3 (5.77%) Unified Communications
3 3 (5.77%) HTTPS
4 1 (1.92%) NetScaler
4 1 (1.92%) VLAN
4 1 (1.92%) Reverse Proxy
4 1 (1.92%) LAN
4 1 (1.92%) WAN
4 1 (1.92%) TCP/IP
4 1 (1.92%) VPN
Database & Business Intelligence
1 2 (3.85%) SQL Server
1 2 (3.85%) Oracle9i Database
1 2 (3.85%) Oracle Database 10g
1 2 (3.85%) SQL Server 2000
1 2 (3.85%) Oracle Database 11g
1 2 (3.85%) SQL Server 2008
1 2 (3.85%) Oracle Database
General
1 17 (32.69%) Finance
2 8 (15.38%) Banking
3 7 (13.46%) Retail
4 4 (7.69%) Advertising
4 4 (7.69%) Retail Banking
5 2 (3.85%) Telecoms
5 2 (3.85%) Local Government
5 2 (3.85%) Manufacturing
5 2 (3.85%) Back Office
6 1 (1.92%) Electronics
6 1 (1.92%) Marketing
Job Titles
1 7 (13.46%) Service Manager
1 7 (13.46%) Delivery Manager
2 6 (11.54%) Team Leader
2 6 (11.54%) Infrastructure Manager
3 4 (7.69%) Product Manager
4 3 (5.77%) Chief Information Officer
4 3 (5.77%) Technical Director
4 3 (5.77%) Services Delivery Manager
4 3 (5.77%) Problem Manager
4 3 (5.77%) Analyst
4 3 (5.77%) Incident Manager
5 2 (3.85%) Head of IT
5 2 (3.85%) Infrastructure Delivery Manager
5 2 (3.85%) Project Manager
5 2 (3.85%) Support Analyst
5 2 (3.85%) Applications Support
5 2 (3.85%) Technical Specialist
5 2 (3.85%) Applications Support Analyst
5 2 (3.85%) Head of Infrastructure
5 2 (3.85%) Transition Manager
Libraries, Frameworks & Software Standards
1 3 (5.77%) Middleware
2 2 (3.85%) LAMP
3 1 (1.92%) Web Services
Miscellaneous
1 3 (5.77%) Mainframe
1 3 (5.77%) Blog
1 3 (5.77%) Open Source
2 2 (3.85%) Computer Science
3 1 (1.92%) DTV
3 1 (1.92%) AS400
3 1 (1.92%) Data Protection Act
Operating Systems
1 10 (19.23%) UNIX
2 7 (13.46%) Linux
3 5 (9.62%) Windows
4 2 (3.85%) Solaris
Processes & Methodologies
1 23 (44.23%) ITIL
2 11 (21.15%) Project Management
3 10 (19.23%) Service Management
4 9 (17.31%) Change Management
5 8 (15.38%) Stakeholder Management
6 7 (13.46%) Agile Software Development
6 7 (13.46%) PRINCE2
6 7 (13.46%) Matrix Management
7 6 (11.54%) Risk Management
7 6 (11.54%) Incident Management
7 6 (11.54%) Problem Management
8 5 (9.62%) Stakeholder Engagement
9 4 (7.69%) Continuous Improvement
9 4 (7.69%) Enterprise Architecture
9 4 (7.69%) Scrum
9 4 (7.69%) Business Continuity
10 3 (5.77%) Agile Project Management
10 3 (5.77%) User Stories
11 2 (3.85%) Portfolio Management
11 2 (3.85%) Network Management
Qualifications
1 5 (9.62%) Degree
2 4 (7.69%) ITIL Certification
3 2 (3.85%) MBA
3 2 (3.85%) PRINCE2 Certification
4 1 (1.92%) CCNP
4 1 (1.92%) CCDP
4 1 (1.92%) CISSP
4 1 (1.92%) Cisco Certification
Quality Assurance & Compliance
1 6 (11.54%) QA
2 1 (1.92%) SLA
System Software
1 2 (3.85%) Oracle RMAN
1 2 (3.85%) Oracle RAC
2 1 (1.92%) VMware Infrastructure
2 1 (1.92%) XenApp
2 1 (1.92%) XenDesktop
2 1 (1.92%) Active Directory
Systems Management
1 2 (3.85%) Data Guard
Vendors
1 4 (7.69%) Microsoft
1 4 (7.69%) Oracle
2 2 (3.85%) Cisco
3 1 (1.92%) SAP
3 1 (1.92%) Sun
3 1 (1.92%) HP
3 1 (1.92%) Citrix
3 1 (1.92%) NetApp
3 1 (1.92%) VMware
Durham
Reed Technology - UK Posting Account
Salary: £37500 - £45000 per annum + excellent benefits
Posted: 2 days ago
Durham, North East
Durham University
Salary: £38,511 -£45,954
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: benefits
Posted: 11 days ago