The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 66 44 39
Rank change year-on-year
-22 -5
Permanent jobs citing Service Delivery 16 28 31
As % of all permanent IT jobs located in the North East 2.04% 3.39% 4.60%
As % of the Processes & Methodologies category 2.42% 4.62% 5.50%
Number of salaries quoted 16 27 28
Average salary £41,250 £62,500 £45,000
Average salary % change year-on-year
-34.00% +38.88%
90% offered a salary of more than £31,500 £31,000 £27,500
10% offered a salary of more than £52,500 £92,300 £52,500
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
661 606 564
As % of all permanent IT jobs located in the North East 84.10% 73.45% 83.68%
Number of salaries quoted 544 437 482
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £30,000 £25,000 £26,500
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Service Delivery
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the North East region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the North East

Service Delivery
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the North East region.

Service Delivery Salary Trend in the North East

Service Delivery
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing Service Delivery across the North East region over the 3 months to 31 July 2015.

Service Delivery Salary Histogram in the North East

Service Delivery
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the North East region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -13 8 £33,750 -57.14% 5
Durham -15 7 £45,000 +26.76% 1
Service Delivery
England

Service Delivery
Top 30 Related IT Skills in the North East

For the 6 months to 31 July 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 10 (40.00%) ITIL
2 8 (32.00%) MS Excel
2 8 (32.00%) Project Management
3 7 (28.00%) Incident Management
3 7 (28.00%) MS Exchange
3 7 (28.00%) Microsoft
3 7 (28.00%) SQL Server
4 6 (24.00%) Windows
4 6 (24.00%) Telecoms
4 6 (24.00%) Finance
4 6 (24.00%) VMware
5 5 (20.00%) VMware Infrastructure
5 5 (20.00%) Active Directory
6 4 (16.00%) Service Management
6 4 (16.00%) Disaster Recovery
6 4 (16.00%) Linux
6 4 (16.00%) SQL
6 4 (16.00%) WAN
6 4 (16.00%) VPN
6 4 (16.00%) LAN
6 4 (16.00%) SharePoint
6 4 (16.00%) ERP
6 4 (16.00%) UNIX
6 4 (16.00%) Problem Management
6 4 (16.00%) Release Management
6 4 (16.00%) Exchange Server 2010
7 3 (12.00%) REST
7 3 (12.00%) Enterprise Software
7 3 (12.00%) Line Management
7 3 (12.00%) JIRA

Service Delivery
Top Related IT Skills in the North East by Category

For the 6 months to 31 July 2015, IT jobs across the North East region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (28.00%) MS Exchange
2 4 (16.00%) Exchange Server 2010
2 4 (16.00%) SharePoint
3 3 (12.00%) IIS
Applications
1 8 (32.00%) MS Excel
2 1 (4.00%) MS Office
Business Applications
1 1 (4.00%) Agresso
Cloud Services
1 3 (12.00%) Microsoft Azure
1 3 (12.00%) Amazon AWS
1 3 (12.00%) SaaS
1 3 (12.00%) Heroku
Communications & Networking
1 4 (16.00%) LAN
1 4 (16.00%) WAN
1 4 (16.00%) VPN
2 3 (12.00%) SSL
2 3 (12.00%) HTTP
3 1 (4.00%) Intranet
3 1 (4.00%) Internet
3 1 (4.00%) Wireless
3 1 (4.00%) DHCP
3 1 (4.00%) PBX
Database & Business Intelligence
1 7 (28.00%) SQL Server
Development Applications
1 3 (12.00%) Visual Studio
1 3 (12.00%) JIRA
1 3 (12.00%) Git (software)
1 3 (12.00%) Team Foundation Server
General
1 6 (24.00%) Telecoms
1 6 (24.00%) Finance
2 2 (8.00%) Manufacturing
3 1 (4.00%) Banking
3 1 (4.00%) Law
3 1 (4.00%) Legal
Job Titles
1 8 (32.00%) Service Manager
2 5 (20.00%) Services Delivery Manager
2 5 (20.00%) Delivery Manager
2 5 (20.00%) IT Services Manager
3 4 (16.00%) Analyst
4 3 (12.00%) Developer
4 3 (12.00%) C# Developer
4 3 (12.00%) IT Services Delivery Manager
4 3 (12.00%) Infrastructure Technician
5 2 (8.00%) PMO Analyst
5 2 (8.00%) SAP Analyst
5 2 (8.00%) Team Leader
6 1 (4.00%) SQL DBA
6 1 (4.00%) IT Support Engineer
6 1 (4.00%) Infrastructure Manager
6 1 (4.00%) Security Specialist
6 1 (4.00%) Applications Support Analyst
6 1 (4.00%) Account Manager
6 1 (4.00%) DBA
6 1 (4.00%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (12.00%) .NET
1 3 (12.00%) ASP.NET
1 3 (12.00%) Web Services
1 3 (12.00%) REST
Miscellaneous
1 3 (12.00%) Enterprise Software
2 2 (8.00%) Analytical Skills
3 1 (4.00%) User Experience
3 1 (4.00%) Blackberry
3 1 (4.00%) IVR
3 1 (4.00%) PDA
3 1 (4.00%) Statistics
3 1 (4.00%) Data Protection Act
3 1 (4.00%) Video Conferencing
Operating Systems
1 6 (24.00%) Windows
2 4 (16.00%) Linux
2 4 (16.00%) UNIX
3 2 (8.00%) Windows Server 2012
4 1 (4.00%) Windows XP
4 1 (4.00%) Windows Server 2008
4 1 (4.00%) Windows 8
Processes & Methodologies
1 10 (40.00%) ITIL
2 8 (32.00%) Project Management
3 7 (28.00%) Incident Management
4 4 (16.00%) Problem Management
4 4 (16.00%) Release Management
4 4 (16.00%) Service Management
4 4 (16.00%) ERP
4 4 (16.00%) Disaster Recovery
5 3 (12.00%) ITSM
5 3 (12.00%) MVC
5 3 (12.00%) Risk Management
5 3 (12.00%) Business Continuity
5 3 (12.00%) OO
5 3 (12.00%) CRM
5 3 (12.00%) Unit Testing
5 3 (12.00%) Continuous Integration
5 3 (12.00%) Multithreading
5 3 (12.00%) Project Planning
5 3 (12.00%) Agile Software Development
5 3 (12.00%) Software Engineering
Programming Languages
1 4 (16.00%) SQL
2 3 (12.00%) C#
2 3 (12.00%) JavaScript
3 1 (4.00%) C
Qualifications
1 2 (8.00%) MCSE
1 2 (8.00%) Microsoft Certification
1 2 (8.00%) Degree
1 2 (8.00%) Security Cleared
2 1 (4.00%) A+ Certification
2 1 (4.00%) CISM
2 1 (4.00%) CCSA
2 1 (4.00%) MCITP
2 1 (4.00%) CCNA
2 1 (4.00%) CISSP
2 1 (4.00%) Cisco Certification
Quality Assurance & Compliance
1 3 (12.00%) SLA
1 3 (12.00%) QA
2 1 (4.00%) PCI DSS
2 1 (4.00%) ISO/IEC 27001
System Software
1 5 (20.00%) Active Directory
1 5 (20.00%) VMware Infrastructure
Vendors
1 7 (28.00%) Microsoft
2 6 (24.00%) VMware
3 2 (8.00%) SAP
3 2 (8.00%) Cisco
4 1 (4.00%) Citrix
4 1 (4.00%) Apple
Newcastle Upon Tyne, Tyne and Wear
Advantage XPO
Posted: 2 days ago
Newcastle upon Tyne
Bluefire Consulting
Salary: £38000 - £46000 per annum + Pension, Health, 25 days
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Go Partnership.
Salary: From £35,000 to £45,000 per annum
Posted: 3 days ago