The statistics below represent IT jobs advertised across the England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Technical Support
Rank 378 371 302
Rank change year-on-year
-7 -69
Permanent jobs requiring a Technical Support 716 858 1059
As % of all permanent IT jobs located in England 0.78% 0.83% 0.97%
As % of the Job Titles category 0.81% 0.86% 1.01%
Number of salaries quoted 636 762 929
Median salary £31,000 £32,500 £32,500
Median salary % change year-on-year
-4.61% -
90% offered a salary of more than £20,850 £20,500 £22,500
10% offered a salary of more than £52,500 £47,500 £50,000
UK excluding London median salary £28,500 £28,000 £30,000
% change year-on-year
+1.78% -6.66%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88528 99311 104845
As % of all permanent IT jobs located in England 96.41% 96.33% 96.47%
Number of salaries quoted 75361 82800 86272
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 23 July 2016.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -7 274 £30,000 -7.69% 29
London -12 191 £40,000 +9.58% 20
East of England -2 66 £35,000 +25.00% 6
Yorkshire +2 44 £23,500 -6.00% 9
North West +26 40 £25,500 +4.08% 13
South West +13 38 £27,500 -2.65% 10
West Midlands -13 35 £27,500 +10.00% 5
East Midlands +17 23 £36,250 +7.97% 3
North East +2 4 £22,950 -1.92% 4
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 July 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support in the job title.

1 804 (51.37%) Windows
2 583 (37.25%) Microsoft
3 494 (31.57%) Active Directory
4 433 (27.67%) SQL
5 408 (26.07%) Windows Server
6 357 (22.81%) VMware
7 313 (20.00%) MS Excel
8 289 (18.47%) Degree
9 255 (16.29%) Linux
10 245 (15.65%) Windows Server 2008
11 242 (15.46%) ITIL
12 239 (15.27%) Finance
13 238 (15.21%) SQL Server
13 238 (15.21%) MS Office
14 231 (14.76%) MS Exchange
15 219 (13.99%) Firewall
16 216 (13.80%) VMware Infrastructure
17 214 (13.67%) TCP/IP
18 212 (13.55%) Windows Server 2012
19 202 (12.91%) Cisco
20 174 (11.12%) Windows 7
21 158 (10.10%) Analytical Skills
22 142 (9.07%) Oracle
23 141 (9.01%) Hyper-V
24 139 (8.88%) DNS
25 138 (8.82%) Unix
26 137 (8.75%) LAN
27 135 (8.63%) SLA
28 129 (8.24%) SAN
29 126 (8.05%) Windows Server 2003

Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 231 (14.76%) MS Exchange
2 115 (7.35%) IIS
3 104 (6.65%) SharePoint
4 73 (4.66%) Exchange Server 2013
5 72 (4.60%) Exchange Server 2010
6 70 (4.47%) Apache
7 53 (3.39%) WebSphere
8 49 (3.13%) Tomcat
9 48 (3.07%) Exchange Server 2007
10 47 (3.00%) Skype for Business
11 34 (2.17%) WebLogic
12 33 (2.11%) JBoss
13 26 (1.66%) Exchange Server 2003
14 16 (1.02%) Exchange Server 2000
15 11 (0.70%) BizTalk Server
16 10 (0.64%) SharePoint 2013
17 7 (0.45%) SharePoint Server
18 6 (0.38%) CMS
19 5 (0.32%) IBM Notes
19 5 (0.32%) Site Server
Applications
1 313 (20.00%) MS Excel
2 238 (15.21%) MS Office
3 15 (0.96%) MS PowerPoint
4 4 (0.26%) MS Visio
5 2 (0.13%) MS Project
6 1 (0.064%) Photoshop
Business Applications
1 11 (0.70%) Remedy ITSM
2 9 (0.58%) Dynamics CRM
3 6 (0.38%) Oracle EBS
3 6 (0.38%) Oracle EBS R12
4 5 (0.32%) Dynamics AX
5 4 (0.26%) Oracle Applications
5 4 (0.26%) Salesforce.com CRM
5 4 (0.26%) SAP Business One
6 2 (0.13%) LatentZero
6 2 (0.13%) MetaTrader
6 2 (0.13%) Payment Gateway
6 2 (0.13%) Sage 1000
6 2 (0.13%) Sage 200
6 2 (0.13%) SAP Oil and Gas
6 2 (0.13%) thinkFolio
7 1 (0.064%) AWD
7 1 (0.064%) Dynamics NAV
7 1 (0.064%) Line 500
7 1 (0.064%) Markit EDM
7 1 (0.064%) Sage X3
Cloud Services
1 98 (6.26%) Office 365
2 44 (2.81%) SaaS
3 30 (1.92%) Amazon AWS
4 20 (1.28%) Microsoft Azure
5 10 (0.64%) Google Apps
6 3 (0.19%) Cloud Computing
6 3 (0.19%) Google Analytics
6 3 (0.19%) iTunes
6 3 (0.19%) OneDrive
7 2 (0.13%) GitHub
7 2 (0.13%) Mimecast
8 1 (0.064%) IaaS
8 1 (0.064%) Yammer
Communications & Networking
1 219 (13.99%) Firewall
2 214 (13.67%) TCP/IP
3 139 (8.88%) DNS
4 137 (8.75%) LAN
5 129 (8.24%) SAN
6 120 (7.67%) WAN
7 101 (6.45%) DHCP
8 96 (6.13%) Internet
9 93 (5.94%) VoIP
10 59 (3.77%) VPN
11 56 (3.58%) NAS
12 54 (3.45%) Wireless
13 50 (3.19%) Broadband
14 37 (2.36%) PBX
15 35 (2.24%) SNMP
16 32 (2.04%) HTTP
17 27 (1.73%) IP Telephony
17 27 (1.73%) SMTP
17 27 (1.73%) VLAN
18 26 (1.66%) iSCSI
Database & Business Intelligence
1 238 (15.21%) SQL Server
2 62 (3.96%) MySQL
3 31 (1.98%) Oracle Database
4 26 (1.66%) Relational Database
4 26 (1.66%) SQL Server 2008
5 21 (1.34%) SQL Server 2012
6 16 (1.02%) SQL Server 2005
6 16 (1.02%) SQL Server Reporting Services
7 14 (0.89%) BusinessObjects
8 11 (0.70%) DB2
9 9 (0.58%) Oracle Reports
9 9 (0.58%) RDBMS
10 7 (0.45%) Oracle Database 11g
10 7 (0.45%) SQL Server 2014
10 7 (0.45%) SQL Server Analysis Services
11 6 (0.38%) Data Warehouse
11 6 (0.38%) KDB
11 6 (0.38%) PostgreSQL
11 6 (0.38%) SQL Server Integration Services
12 3 (0.19%) MS Access
Development Applications
1 19 (1.21%) JIRA
2 12 (0.77%) Oracle Forms
3 11 (0.70%) Visual Studio
4 6 (0.38%) JDeveloper
4 6 (0.38%) Toad
5 4 (0.26%) Selenium
5 4 (0.26%) Subversion
6 3 (0.19%) Git (software)
7 2 (0.13%) Android Studio
7 2 (0.13%) Bugzilla
7 2 (0.13%) Jenkins
7 2 (0.13%) MSI
7 2 (0.13%) PowerBuilder
7 2 (0.13%) Talend Open Studio
7 2 (0.13%) VSS/SourceSafe
8 1 (0.064%) Ant
8 1 (0.064%) HP UFT
8 1 (0.064%) LoadRunner
8 1 (0.064%) Maven
8 1 (0.064%) SQL Server Management Studio (SSMS)
General
1 239 (15.27%) Finance
2 117 (7.48%) Telecoms
3 54 (3.45%) German Language
4 40 (2.56%) Retail
5 39 (2.49%) Banking
6 33 (2.11%) French Language
7 22 (1.41%) Front Office
8 19 (1.21%) Back Office
8 19 (1.21%) Manufacturing
8 19 (1.21%) Marketing
9 15 (0.96%) Financial Institution
9 15 (0.96%) Law
10 13 (0.83%) Electronics
10 13 (0.83%) Spanish Language
11 10 (0.64%) Advertising
11 10 (0.64%) Billing
12 9 (0.58%) Legal
13 6 (0.38%) Automotive
13 6 (0.38%) Local Government
14 4 (0.26%) Japanese Language
Libraries, Frameworks & Software Standards
1 94 (6.01%) HTML
2 71 (4.54%) .NET
3 48 (3.07%) XML
4 39 (2.49%) CSS
5 28 (1.79%) Web Services
6 26 (1.66%) FIX Protocol
7 12 (0.77%) J2EE
8 11 (0.70%) Middleware
9 8 (0.51%) .NET Framework
9 8 (0.51%) SOAP
9 8 (0.51%) WCF
9 8 (0.51%) XSLT
10 7 (0.45%) Regular Expression
11 6 (0.38%) ASP.NET
11 6 (0.38%) Django
11 6 (0.38%) JSON
12 5 (0.32%) JSP
13 4 (0.26%) Spring
13 4 (0.26%) Tapestry
13 4 (0.26%) X-Windows
Miscellaneous
1 158 (10.10%) Analytical Skills
2 79 (5.05%) Computer Science
3 56 (3.58%) Driving Licence
4 48 (3.07%) Blackberry
5 47 (3.00%) Data Centre
6 40 (2.56%) Mathematics
7 38 (2.43%) Clustering
8 30 (1.92%) Hedge funds
9 29 (1.85%) Management Information System
9 29 (1.85%) Replication
10 22 (1.41%) Derivative
10 22 (1.41%) Equities
11 21 (1.34%) Enterprise Software
11 21 (1.34%) iPad
11 21 (1.34%) Private Cloud
12 20 (1.28%) PKI
13 19 (1.21%) e-Learning
14 15 (0.96%) Learning Management System
15 14 (0.89%) Mobile App
15 14 (0.89%) SCORM
Operating Systems
1 804 (51.37%) Windows
2 408 (26.07%) Windows Server
3 255 (16.29%) Linux
4 245 (15.65%) Windows Server 2008
5 212 (13.55%) Windows Server 2012
6 174 (11.12%) Windows 7
7 138 (8.82%) Unix
8 126 (8.05%) Windows Server 2003
9 79 (5.05%) Windows 8
10 68 (4.35%) Windows XP
11 53 (3.39%) Windows 10
12 45 (2.88%) Android
13 42 (2.68%) Apple iOS
14 31 (1.98%) Mac OS X
15 27 (1.73%) Red Hat Enterprise Linux
16 20 (1.28%) Solaris
17 16 (1.02%) CentOS
18 15 (0.96%) Windows 2000 Server
19 12 (0.77%) Mac OS
20 11 (0.70%) Windows Mobile
Processes & Methodologies
1 242 (15.46%) ITIL
2 71 (4.54%) Project Management
3 68 (4.35%) CRM
4 60 (3.83%) Service Delivery
5 53 (3.39%) Incident Management
6 48 (3.07%) Problem Management
7 47 (3.00%) Service Management
8 45 (2.88%) Mentoring
8 45 (2.88%) Time Management
9 44 (2.81%) Presales
10 36 (2.30%) Migration
11 33 (2.11%) Change Management
12 32 (2.04%) Change Control
12 32 (2.04%) Network Management
13 30 (1.92%) Coaching
13 30 (1.92%) Validation
14 29 (1.85%) Business Intelligence
15 28 (1.79%) Kalman Filter
16 26 (1.66%) Continuous Improvement
16 26 (1.66%) Investment Management
Programming Languages
1 433 (27.67%) SQL
2 107 (6.84%) Java
3 84 (5.37%) JavaScript
4 77 (4.92%) PowerShell
5 41 (2.62%) C#
6 39 (2.49%) Python
7 38 (2.43%) Perl
7 38 (2.43%) PL/SQL
8 31 (1.98%) Shell Script
9 30 (1.92%) PHP
10 28 (1.79%) C
11 26 (1.66%) VBScript
12 23 (1.47%) C++
13 16 (1.02%) VBA
14 15 (0.96%) T-SQL
15 12 (0.77%) VB
16 10 (0.64%) Bash Shell
17 7 (0.45%) VB.NET
18 4 (0.26%) Ruby
19 3 (0.19%) Delphi
Qualifications
1 289 (18.47%) Degree
2 114 (7.28%) Microsoft Certification
3 87 (5.56%) Cisco Certification
4 85 (5.43%) CCNA
5 63 (4.03%) MCSE
6 51 (3.26%) Security Cleared
7 41 (2.62%) VMware Certified Professional (VCP)
8 36 (2.30%) MCP
9 31 (1.98%) SC Cleared
10 30 (1.92%) MCSA
11 27 (1.73%) ITIL Certification
11 27 (1.73%) MCITP
12 19 (1.21%) MCDST
13 18 (1.15%) VCP5
14 16 (1.02%) CCNP
14 16 (1.02%) CEH
14 16 (1.02%) CISSP
15 15 (0.96%) HND
16 13 (0.83%) A+ Certification
17 10 (0.64%) DV Cleared
Quality Assurance & Compliance
1 135 (8.63%) SLA
2 31 (1.98%) QA
3 21 (1.34%) Data Quality
4 11 (0.70%) ISO/IEC 27001
5 3 (0.19%) HL7
6 2 (0.13%) ISO/IEC 20000
7 1 (0.064%) GAMP
System Software
1 494 (31.57%) Active Directory
2 216 (13.80%) VMware Infrastructure
3 141 (9.01%) Hyper-V
4 36 (2.30%) VMware ESX
5 31 (1.98%) Terminal Services
6 28 (1.79%) vSphere
7 25 (1.60%) VMware ESXi
8 24 (1.53%) Microsoft App-V
9 23 (1.47%) XenApp
10 21 (1.34%) BitLocker
11 17 (1.09%) Virtual Machines
11 17 (1.09%) XenDesktop
12 14 (0.89%) Virtual Servers
13 12 (0.77%) Terminal Server
13 12 (0.77%) XenServer
14 11 (0.70%) Oracle RAC
15 10 (0.64%) NFS
15 10 (0.64%) Virtual Desktop
16 8 (0.51%) Microsoft Virtual Server
16 8 (0.51%) VMware Server
Systems Management
1 46 (2.94%) Backup Exec
1 46 (2.94%) SCCM
2 21 (1.34%) Icinga
3 16 (1.02%) McAfee ePO
4 14 (0.89%) Nagios
5 12 (0.77%) FortiGate
5 12 (0.77%) Norton AntiVirus
6 11 (0.70%) Microsoft Clustering
7 10 (0.64%) SCOM
8 9 (0.58%) NetBackup
9 8 (0.51%) Puppet
10 7 (0.45%) Nmap
11 6 (0.38%) ITRS Geneos
11 6 (0.38%) Legato
12 5 (0.32%) AirWatch
12 5 (0.32%) Nessus
12 5 (0.32%) SCVMM
12 5 (0.32%) Simpana
12 5 (0.32%) WSUS
13 4 (0.26%) DameWare
Vendors
1 583 (37.25%) Microsoft
2 357 (22.81%) VMware
3 202 (12.91%) Cisco
4 142 (9.07%) Oracle
5 111 (7.09%) Citrix
6 58 (3.71%) HP
7 47 (3.00%) EMC
7 47 (3.00%) IBM
8 46 (2.94%) Veeam
9 45 (2.88%) Avaya
10 43 (2.75%) Apple
11 40 (2.56%) Red Hat
12 33 (2.11%) Juniper
13 32 (2.04%) CheckPoint
13 32 (2.04%) Mitel
14 30 (1.92%) Salesforce.com
15 27 (1.73%) NetApp
16 25 (1.60%) Symantec
17 24 (1.53%) Dell
18 23 (1.47%) Fortinet
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £40,000 to £55,000 per annum superb basic with guaranteed bonus a
Posted: 11 hours ago
London
Stott & May
Salary: £45000 - £60000 per annum
Posted: Yesterday
City, London
Absolute Solution Limited
Salary: From £32,000 to £35,000 per annum 35k plus bens
Posted: Yesterday
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £27,500 to £30,000 per annum Superb base with excellent training
Posted: 11 hours ago
Manchester, Lancashire
Applause IT Innovation
Salary: £22000 - £25000 per annum + bens
Posted: Yesterday
Dorchester, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum
Posted: Yesterday
North Yorkshire
Searchability
Salary: £20000 - £30000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £20,000 per annum plus additional benefits
Posted: 2 days ago
Loughborough, Leicestershire
Blues Point Ltd
Salary: From £18,000 to £25,000 per annum + benefits inc pension
Posted: Yesterday
Nuneaton, Warwickshire
Technical Team Solutions
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 2 days ago
Kent
DCL Search & Selection
Salary: £20000 - £25000 per annum
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 22 hours ago
West Drayton, Middlesex
Xist4 IT Recruitment
Salary: £28-32,000 + Bens
Posted: 2 days ago
London
Opilio Recruitment
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Manchester, Lancashire
Applause IT Innovation
Salary: £34000 - £40000 per annum + bens
Posted: Yesterday
Northampton, Northamptonshire
Burns Sheehan
Salary: £20000.00 - £28000.00 per annum
Posted: 2 days ago
Guildford, Surrey
Miller Maxwell Ltd
Salary: From £34,000 to £38,000 per annum + bonus + benefits
Posted: 2 days ago
City, London
Harrington Starr
Salary: £40000 - £50000 per annum + Bonus + Benefits + Training
Posted: 2 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 22 hours ago
Witney, Oxfordshire
MARS Technical Recruitment
Salary: From £17,000 to £19,000 per annum
Posted: 5 days ago
Bradford, West Yorkshire
Chassam Contract
Salary: From £22,000 to £25,000 per annum
Posted: 4 days ago
Guildford, Surrey
Harrington Starr
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 3 days ago
Sunderland, Tyne and Wear
Reed Technology
Salary: £20000 - £22000 per annum
Posted: 5 days ago
London
Cyber Team
Salary: From £35,000 to £40,000 per annum
Posted: 3 days ago
Clevedon, Avon
Xist4 IT Recruitment
Salary: To £28,000 + Good Bens
Posted: 5 days ago
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £24000 - £28000 per annum + Pension & Benefits
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Bristol, Avon
Xist4 IT Recruitment
Salary: Competitive
Posted: 4 days ago
Havant, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £28000 - £32000 per annum + benefits
Posted: 4 days ago
Oxford, Oxfordshire
Corriculo
Salary: Up to £30,000 per annum
Posted: 5 days ago