The statistics below represent IT jobs advertised across the England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Technical Support
Rank 402 350 300
Rank change year-on-year
-52 -50
Permanent jobs requiring a Technical Support 596 862 1088
As % of all permanent IT jobs located in England 0.71% 0.86% 1.02%
As % of the Job Titles category 0.73% 0.89% 1.06%
Number of salaries quoted 529 758 972
Median salary £28,000 £30,000 £32,500
Median salary % change year-on-year
-6.66% -7.69%
90% offered a salary of more than £19,750 £21,750 £21,000
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £27,000 £27,500 £30,000
% change year-on-year
-1.81% -8.33%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81279 96326 102960
As % of all permanent IT jobs located in England 96.49% 96.62% 96.60%
Number of salaries quoted 67994 81128 85922
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 8 December 2016.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +31 233 £27,500 -21.42% 20
London -93 126 £35,000 - 17
Yorkshire 0 75 £19,750 -19.38% 6
South West +30 38 £27,500 +3.77% 4
North West -36 30 £27,500 -8.33% 7
West Midlands +4 27 £29,500 +16.83% 6
East of England -41 26 £29,000 +10.47% 8
East Midlands -11 24 £29,500 +21.64% 1
North East +17 18 £22,500 -10.00% 2
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support in the job title.

1 633 (50.60%) Windows
2 490 (39.17%) Microsoft
3 364 (29.10%) Active Directory
4 330 (26.38%) SQL
5 313 (25.02%) Windows Server
6 261 (20.86%) MS Excel
7 249 (19.90%) VMware
8 223 (17.83%) Linux
9 203 (16.23%) ITIL
10 202 (16.15%) SQL Server
11 197 (15.75%) MS Exchange
12 165 (13.19%) MS Office
13 164 (13.11%) Finance
14 163 (13.03%) Degree
15 162 (12.95%) Firewall
16 138 (11.03%) Windows Server 2008
17 132 (10.55%) SLA
18 128 (10.23%) Windows 7
19 127 (10.15%) LAN
20 126 (10.07%) Microsoft Certification
21 123 (9.83%) VMware Infrastructure
22 122 (9.75%) Cisco
23 119 (9.51%) TCP/IP
24 117 (9.35%) Windows Server 2012
25 116 (9.27%) WAN
26 112 (8.95%) Telecoms
27 107 (8.55%) Cisco Certification
28 106 (8.47%) DNS
29 98 (7.83%) Analytical Skills
30 96 (7.67%) Unix

Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 197 (15.75%) MS Exchange
2 79 (6.31%) IIS
3 65 (5.20%) SharePoint
4 60 (4.80%) Skype for Business
5 52 (4.16%) Exchange Server 2010
6 45 (3.60%) Exchange Server 2013
7 39 (3.12%) Apache
8 37 (2.96%) WebSphere
9 33 (2.64%) Exchange Server 2007
10 31 (2.48%) WebLogic
11 28 (2.24%) Tomcat
12 20 (1.60%) JBoss
13 15 (1.20%) IBM Notes
14 9 (0.72%) Alfresco
14 9 (0.72%) Exchange Server 2003
15 7 (0.56%) CMS
16 6 (0.48%) SharePoint 2013
17 5 (0.40%) Blackberry Enterprise Server
17 5 (0.40%) Joomla!
18 4 (0.32%) WebLogic Portal
Applications
1 261 (20.86%) MS Excel
2 165 (13.19%) MS Office
3 25 (2.00%) MS PowerPoint
4 23 (1.84%) MS Visio
5 7 (0.56%) Mozilla Thunderbird
6 1 (0.080%) AutoCAD
6 1 (0.080%) MS Project
6 1 (0.080%) ProjectWise
6 1 (0.080%) Revit
6 1 (0.080%) Spreadsheet
Business Applications
1 14 (1.12%) Remedy ITSM
2 13 (1.04%) Dynamics CRM
3 7 (0.56%) Dynamics NAV
4 6 (0.48%) Dynamics AX
4 6 (0.48%) SAP Oil and Gas
5 5 (0.40%) RiskWrite
6 4 (0.32%) MetaTrader
6 4 (0.32%) Oracle Applications
6 4 (0.32%) Oracle EBS R12
7 3 (0.24%) Oracle EBS
8 2 (0.16%) Payment Gateway
8 2 (0.16%) Retail-J
8 2 (0.16%) Sage 1000
8 2 (0.16%) Sage 200
9 1 (0.080%) Line 500
9 1 (0.080%) Markit EDM
9 1 (0.080%) Oracle Payables
9 1 (0.080%) Oracle Receivables
9 1 (0.080%) ResourceLink
9 1 (0.080%) thinkFolio
Cloud Services
1 93 (7.43%) Office 365
2 64 (5.12%) SaaS
3 33 (2.64%) Amazon AWS
4 18 (1.44%) Microsoft Azure
5 9 (0.72%) GitHub
6 7 (0.56%) Cloud Computing
6 7 (0.56%) G Suite
7 6 (0.48%) OneDrive
8 4 (0.32%) Mimecast
9 3 (0.24%) Yammer
10 2 (0.16%) Adobe Creative Cloud
11 1 (0.080%) Boomi
11 1 (0.080%) Dropbox
11 1 (0.080%) SuccessFactors
Communications & Networking
1 162 (12.95%) Firewall
2 127 (10.15%) LAN
3 119 (9.51%) TCP/IP
4 116 (9.27%) WAN
5 106 (8.47%) DNS
6 75 (6.00%) VoIP
7 73 (5.84%) SAN
8 70 (5.60%) Internet
9 66 (5.28%) DHCP
10 45 (3.60%) Wireless
11 42 (3.36%) SMTP
12 41 (3.28%) VPN
13 36 (2.88%) VLAN
14 34 (2.72%) Wi-Fi
15 29 (2.32%) HTTP
16 28 (2.24%) Skype
17 27 (2.16%) PBX
18 25 (2.00%) Network Security
19 21 (1.68%) Unified Communications
20 20 (1.60%) LDAP
Database & Business Intelligence
1 202 (16.15%) SQL Server
2 33 (2.64%) SQL Server 2008
3 32 (2.56%) MySQL
4 24 (1.92%) SQL Server 2012
5 22 (1.76%) Relational Database
6 21 (1.68%) Oracle Database
7 16 (1.28%) BusinessObjects
8 13 (1.04%) SQL Server 2005
9 11 (0.88%) SQL Server 2000
10 10 (0.80%) DB2
10 10 (0.80%) SQL Server Reporting Services
11 9 (0.72%) Hadoop
11 9 (0.72%) MongoDB
12 7 (0.56%) Oracle Reports
12 7 (0.56%) PostgreSQL
13 6 (0.48%) Oracle Database 11g
13 6 (0.48%) SQL Server Integration Services
14 5 (0.40%) MS Access
14 5 (0.40%) SQL Server 2014
15 4 (0.32%) Data Warehouse
Development Applications
1 16 (1.28%) JIRA
2 9 (0.72%) Oracle Forms
3 8 (0.64%) Eclipse
3 8 (0.64%) Visual Studio
4 7 (0.56%) Jenkins
5 6 (0.48%) Android Studio
6 5 (0.40%) Firebug
6 5 (0.40%) Git (software)
6 5 (0.40%) Maven
6 5 (0.40%) Subversion
6 5 (0.40%) VersionOne
7 3 (0.24%) JDeveloper
7 3 (0.24%) NCrunch
7 3 (0.24%) ReSharper
7 3 (0.24%) SQL Server Management Studio (SSMS)
7 3 (0.24%) Toad
8 2 (0.16%) NeoLoad
8 2 (0.16%) NetBeans
8 2 (0.16%) PROIV
8 2 (0.16%) Selenium
General
1 164 (13.11%) Finance
2 112 (8.95%) Telecoms
3 39 (3.12%) Manufacturing
4 30 (2.40%) Banking
5 28 (2.24%) Retail
6 25 (2.00%) French Language
7 22 (1.76%) Spanish Language
8 21 (1.68%) Marketing
9 18 (1.44%) German Language
10 17 (1.36%) Italian Language
11 16 (1.28%) Advertising
12 10 (0.80%) Back Office
12 10 (0.80%) Dutch Language
12 10 (0.80%) Electronics
13 7 (0.56%) Automotive
13 7 (0.56%) Portuguese Language
14 6 (0.48%) Law
15 5 (0.40%) Front Office
15 5 (0.40%) Legal
15 5 (0.40%) Publishing
Libraries, Frameworks & Software Standards
1 59 (4.72%) .NET
2 41 (3.28%) Web Services
3 34 (2.72%) HTML
4 18 (1.44%) CSS
5 17 (1.36%) Spring
5 17 (1.36%) XML
6 12 (0.96%) Regular Expression
7 11 (0.88%) J2EE
8 9 (0.72%) Middleware
9 8 (0.64%) RabbitMQ
10 7 (0.56%) iBATIS
10 7 (0.56%) SOAP
11 6 (0.48%) Ajax
11 6 (0.48%) AngularJS
11 6 (0.48%) ASP.NET
11 6 (0.48%) FIX Protocol
11 6 (0.48%) JPA
11 6 (0.48%) JSON
11 6 (0.48%) RESTful
12 5 (0.40%) Ember.js
Miscellaneous
1 98 (7.83%) Analytical Skills
2 66 (5.28%) Computer Science
3 44 (3.52%) Data Centre
4 32 (2.56%) Blackberry
5 30 (2.40%) Enterprise Software
6 27 (2.16%) Replication
7 23 (1.84%) Driving Licence
8 21 (1.68%) PKI
9 20 (1.60%) Clustering
9 20 (1.60%) Management Information System
10 17 (1.36%) iPad
11 14 (1.12%) Handset
12 12 (0.96%) iPhone
13 11 (0.88%) Mathematics
13 11 (0.88%) Video Conferencing
14 10 (0.80%) PMI
15 8 (0.64%) Client/Server
15 8 (0.64%) Digital Media
15 8 (0.64%) Fintech
16 7 (0.56%) EPoS
Operating Systems
1 633 (50.60%) Windows
2 313 (25.02%) Windows Server
3 223 (17.83%) Linux
4 138 (11.03%) Windows Server 2008
5 128 (10.23%) Windows 7
6 117 (9.35%) Windows Server 2012
7 96 (7.67%) Unix
8 65 (5.20%) Windows Server 2003
9 54 (4.32%) Windows 8
10 49 (3.92%) Apple iOS
11 43 (3.44%) Android
11 43 (3.44%) Windows 10
12 39 (3.12%) Windows XP
13 37 (2.96%) Mac OS X
14 23 (1.84%) Mac OS
15 14 (1.12%) Solaris
15 14 (1.12%) Windows Vista
16 11 (0.88%) Windows NT
17 10 (0.80%) Red Hat Enterprise Linux
18 9 (0.72%) Windows Mobile
Processes & Methodologies
1 203 (16.23%) ITIL
2 65 (5.20%) CRM
3 62 (4.96%) Service Management
4 54 (4.32%) Service Delivery
5 49 (3.92%) Incident Management
6 45 (3.60%) Project Management
7 44 (3.52%) Data Protection
8 43 (3.44%) Mentoring
9 35 (2.80%) Problem Management
10 31 (2.48%) Presales
11 30 (2.40%) Coaching
12 27 (2.16%) Change Management
12 27 (2.16%) PRINCE2
13 25 (2.00%) Change Control
14 23 (1.84%) ERP
15 21 (1.68%) Business Continuity
15 21 (1.68%) Disaster Recovery
15 21 (1.68%) ITSM
16 20 (1.60%) Validation
17 19 (1.52%) Migration
Programming Languages
1 330 (26.38%) SQL
2 70 (5.60%) Java
3 42 (3.36%) Python
4 38 (3.04%) C#
5 36 (2.88%) PowerShell
6 29 (2.32%) JavaScript
7 23 (1.84%) C
7 23 (1.84%) PHP
8 22 (1.76%) Perl
9 17 (1.36%) C++
10 16 (1.28%) Shell Script
11 15 (1.20%) VB
12 13 (1.04%) Bash Shell
13 12 (0.96%) T-SQL
14 11 (0.88%) PL/SQL
14 11 (0.88%) Ruby
15 9 (0.72%) VBScript
16 8 (0.64%) VBA
17 5 (0.40%) Delphi
17 5 (0.40%) Pascal
Qualifications
1 163 (13.03%) Degree
2 126 (10.07%) Microsoft Certification
3 107 (8.55%) Cisco Certification
4 90 (7.19%) CCNA
5 75 (6.00%) MCSE
6 57 (4.56%) MCP
7 34 (2.72%) MCSA
8 32 (2.56%) Security Cleared
9 30 (2.40%) VMware Certified Professional (VCP)
10 23 (1.84%) CISSP
11 22 (1.76%) MCITP
12 18 (1.44%) SC Cleared
13 17 (1.36%) CCNP
14 15 (1.20%) CEH
15 14 (1.12%) CompTIA Security+
15 14 (1.12%) Security+ Certification
16 12 (0.96%) PMI Certification
17 11 (0.88%) Citrix Certification
17 11 (0.88%) ITIL Certification
18 9 (0.72%) A+ Certification
Quality Assurance & Compliance
1 132 (10.55%) SLA
2 13 (1.04%) QA
3 10 (0.80%) PCI DSS
4 8 (0.64%) ISO/IEC 27001
5 7 (0.56%) HL7
6 5 (0.40%) Data Quality
6 5 (0.40%) Sarbanes-Oxley
7 4 (0.32%) DICOM
8 1 (0.080%) Basel II
8 1 (0.080%) Basel III
8 1 (0.080%) ISO 9001
8 1 (0.080%) ISO/IEC 20000
System Software
1 364 (29.10%) Active Directory
2 123 (9.83%) VMware Infrastructure
3 93 (7.43%) Hyper-V
4 25 (2.00%) vSphere
5 22 (1.76%) XenApp
6 20 (1.60%) IMail Server
7 18 (1.44%) VMware ESXi
8 16 (1.28%) Virtual Machines
9 12 (0.96%) Virtual Desktop
10 11 (0.88%) Terminal Services
11 9 (0.72%) Samba
12 8 (0.64%) VMware ESX
13 7 (0.56%) XenDesktop
14 6 (0.48%) Microsoft App-V
14 6 (0.48%) XenServer
15 4 (0.32%) BitLocker
15 4 (0.32%) Microsoft Virtual Server
15 4 (0.32%) Virtual Servers
15 4 (0.32%) VirtualBox
15 4 (0.32%) VMware Workstation
Systems Management
1 32 (2.56%) SCCM
2 23 (1.84%) Backup Exec
3 21 (1.68%) Nagios
4 14 (1.12%) FortiGate
5 13 (1.04%) AirWatch
5 13 (1.04%) NetBackup
5 13 (1.04%) Norton AntiVirus
6 9 (0.72%) Nmap
6 9 (0.72%) SCVMM
7 7 (0.56%) Nessus
8 6 (0.48%) SCOM
9 5 (0.40%) OpenView
9 5 (0.40%) Puppet
9 5 (0.40%) WSUS
10 4 (0.32%) Control-M
10 4 (0.32%) Icinga
10 4 (0.32%) McAfee ePO
10 4 (0.32%) Microsoft Clustering
10 4 (0.32%) Perfmon
10 4 (0.32%) SCSM
Vendors
1 490 (39.17%) Microsoft
2 249 (19.90%) VMware
3 122 (9.75%) Cisco
4 91 (7.27%) Citrix
5 90 (7.19%) Oracle
6 58 (4.64%) Apple
7 52 (4.16%) HP
8 37 (2.96%) IBM
9 33 (2.64%) Avaya
9 33 (2.64%) Sophos
10 32 (2.56%) Veeam
11 28 (2.24%) Mitel
12 23 (1.84%) Symantec
13 21 (1.68%) Remedy
14 18 (1.44%) Juniper
14 18 (1.44%) NEC
14 18 (1.44%) NetApp
14 18 (1.44%) Novell
14 18 (1.44%) Red Hat
15 17 (1.36%) EMC
Sunderland, Tyne and Wear
Reed Technology
Salary: £20000 - £22000 per annum
Posted: 5 hours ago
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £16000 - £20000 per annum + benefits
Posted: Yesterday
Bedford, Bedfordshire
Polar Recruitment
Salary: £45000 - £55000 per annum + + Car (7K) + Bonus (c.7K) + Bens
Posted: 5 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £16,000 to £18,000 per annum plus additional benefits
Posted: 22 hours ago
London
Keystream Resources Limited
Salary: From £26,302 to £35,225 per annum + HCAS £3,945 - £4,483 per annum
Posted: Yesterday
Guildford, Surrey
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: Yesterday
Oxford, Oxfordshire
Senitor Associates
Posted: 3 days ago
Cambridge, Cambridgeshire
Hurren and Hope
Salary: £32k - 37k per year + Benefits package
Posted: 2 days ago
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: Yesterday
Slough, Berkshire
Networkers
Salary: £33000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: Yesterday
Reading, Berkshire
83Zero
Salary: From £45,000 to £60,000 per annum
Posted: Yesterday
Bagshot, Surrey
Bluetownonline
Salary: £35000 per annum
Posted: 3 days ago
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 2 days ago
Sheffield, South Yorkshire
Saxon Recruitment Solutions
Salary: £22000 - £26000 per annum
Posted: 5 days ago
London
Miller Maxwell Ltd
Salary: From £50,000 to £70,000 per annum
Posted: 5 days ago
London
X4 Group
Salary: £30k - 35k per year + benefits
Posted: 6 days ago
Bexleyheath, Kent
Senitor Associates
Salary: £45000 per annum + excellent benefits
Posted: 6 days ago
Farnborough, Hampshire
Austin Fraser
Salary: £35000 - £40000 per annum
Posted: 6 days ago
Alton, Hampshire
Reed Technology
Salary: £25000 - £30000 per annum
Posted: 6 days ago
Bedford, Bedfordshire
Imperative People
Salary: £45000.00 - £55000.00 per annum + Car allowance + bonus
Posted: 6 days ago
Leeds, West Yorkshire
X4 Group
Salary: £25k - 27k per year
Posted: 6 days ago
Solihull, West Midlands (County)
Owen Daniels Consultancy
Salary: Up to £32,000 per annum
Posted: 6 days ago
Milton Keynes, Buckinghamshire
IT Retail People Ltd
Salary: Unspecified Good package + 28 days paid holiday
Posted: 6 days ago
Warwick, Warwickshire
Accenture
Salary: Up to £24,500 per annum
Posted: 10 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 5 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 5 days ago
Swindon, Wiltshire
Redrock Consulting Ltd
Salary: £40000 - £55000 per annum + Benefits + Bonus
Posted: 2 days ago
London
Burns Sheehan
Salary: £24000 - £30000 per annum
Posted: Yesterday