The statistics below represent IT jobs advertised across the England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 January 2017 with a comparison to same period over 2 years.

3 months to
23 Jan 2017
Same period 2016 Same period 2015
Technical Support
UK / England
Rank 418 332 311
Rank change year-on-year
-86 -21
Permanent jobs requiring a Technical Support 521 894 983
As % of all permanent IT jobs located in England 0.66% 0.97% 1.00%
As % of the Job Titles category 0.68% 1.00% 1.03%
Number of salaries quoted 462 803 871
Median salary £28,000 £30,250 £32,500
Median salary % change year-on-year
-7.43% -6.92%
90% offered a salary of more than £18,500 £21,500 £21,500
10% offered a salary of more than £45,000 £50,000 £45,000
UK excluding London median salary £27,000 £30,000 £32,500
% change year-on-year
-10.00% -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76201 89097 95104
As % of all permanent IT jobs located in England 96.44% 96.50% 96.70%
Number of salaries quoted 63797 75537 79690
Median salary £47,000 £46,000 £45,000
Median salary % change year-on-year
+2.17% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 23 January 2017.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 23 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -28 154 £29,000 -18.30% 20
London -92 139 £34,000 -6.84% 20
Yorkshire +10 72 £19,750 -19.38% 4
East of England -8 38 £27,000 +2.36% 10
East Midlands +8 30 £27,000 -32.50% 4
North West -52 28 £25,000 -16.66% 8
West Midlands +4 23 £32,000 +34.73% 6
South West +10 21 £27,000 +8.00% 2
North East +12 17 £21,500 +10.25% 1
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 23 January 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support in the job title.

1 588 (50.87%) Windows
2 443 (38.32%) Microsoft
3 341 (29.50%) Active Directory
4 289 (25.00%) Windows Server
5 287 (24.83%) SQL
6 228 (19.72%) MS Excel
6 228 (19.72%) VMware
7 213 (18.43%) Linux
8 183 (15.83%) ITIL
9 177 (15.31%) SQL Server
10 174 (15.05%) MS Exchange
11 163 (14.10%) Finance
12 158 (13.67%) Degree
13 147 (12.72%) MS Office
14 141 (12.20%) Firewall
15 121 (10.47%) SLA
16 118 (10.21%) Windows 7
17 117 (10.12%) Windows Server 2008
18 116 (10.03%) DNS
19 115 (9.95%) Cisco
19 115 (9.95%) Microsoft Certification
19 115 (9.95%) Windows Server 2012
20 114 (9.86%) Telecoms
21 107 (9.26%) VMware Infrastructure
22 105 (9.08%) LAN
23 102 (8.82%) TCP/IP
24 101 (8.74%) Cisco Certification
25 98 (8.48%) WAN
26 95 (8.22%) Unix
27 91 (7.87%) Citrix

Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 174 (15.05%) MS Exchange
2 67 (5.80%) IIS
3 58 (5.02%) Exchange Server 2010
4 50 (4.33%) Exchange Server 2013
5 44 (3.81%) SharePoint
6 37 (3.20%) Apache
7 35 (3.03%) Skype for Business
8 34 (2.94%) WebSphere
9 30 (2.60%) Tomcat
10 24 (2.08%) WebLogic
11 23 (1.99%) Exchange Server 2007
12 18 (1.56%) JBoss
13 15 (1.30%) IBM Notes
14 13 (1.12%) Alfresco
15 10 (0.87%) CMS
16 9 (0.78%) Joomla!
17 6 (0.52%) Blackberry Enterprise Server
18 5 (0.43%) SharePoint 2013
18 5 (0.43%) Site Server
19 4 (0.35%) Exchange Server 2003
Applications
1 228 (19.72%) MS Excel
2 147 (12.72%) MS Office
3 26 (2.25%) MS PowerPoint
4 25 (2.16%) MS Visio
5 7 (0.61%) Mozilla Thunderbird
6 1 (0.087%) AutoCAD
6 1 (0.087%) MS Project
6 1 (0.087%) ProjectWise
6 1 (0.087%) Revit
6 1 (0.087%) Spreadsheet
Business Applications
1 10 (0.87%) Dynamics CRM
1 10 (0.87%) RiskWrite
2 8 (0.69%) Dynamics NAV
3 6 (0.52%) SAP Oil and Gas
4 5 (0.43%) Dynamics AX
5 4 (0.35%) Northgate Housing
5 4 (0.35%) Remedy ITSM
6 3 (0.26%) Unit4 Business World
7 2 (0.17%) Loan IQ
7 2 (0.17%) MetaTrader
7 2 (0.17%) Retail-J
8 1 (0.087%) Oracle EBS R12
8 1 (0.087%) Oracle Payables
8 1 (0.087%) Oracle Receivables
8 1 (0.087%) Payment Gateway
8 1 (0.087%) Primavera
8 1 (0.087%) ResourceLink
Cloud Services
1 81 (7.01%) Office 365
2 60 (5.19%) SaaS
3 28 (2.42%) Amazon AWS
4 13 (1.12%) Microsoft Azure
5 12 (1.04%) GitHub
6 11 (0.95%) Cloud Computing
7 7 (0.61%) Mimecast
8 3 (0.26%) OneDrive
9 2 (0.17%) Adobe Creative Cloud
9 2 (0.17%) Yammer
10 1 (0.087%) Boomi
10 1 (0.087%) Dropbox
10 1 (0.087%) SuccessFactors
Communications & Networking
1 141 (12.20%) Firewall
2 116 (10.03%) DNS
3 105 (9.08%) LAN
4 102 (8.82%) TCP/IP
5 98 (8.48%) WAN
6 68 (5.88%) DHCP
6 68 (5.88%) Internet
7 57 (4.93%) SAN
8 54 (4.67%) VoIP
9 47 (4.07%) SMTP
10 40 (3.46%) VPN
11 38 (3.29%) Wireless
12 35 (3.03%) HTTP
12 35 (3.03%) Wi-Fi
13 29 (2.51%) VLAN
14 25 (2.16%) Network Security
15 24 (2.08%) Skype
16 21 (1.82%) FTP
16 21 (1.82%) LDAP
17 18 (1.56%) Unified Communications
Database & Business Intelligence
1 177 (15.31%) SQL Server
2 27 (2.34%) SQL Server 2008
3 26 (2.25%) MySQL
4 19 (1.64%) Relational Database
4 19 (1.64%) SQL Server 2012
5 16 (1.38%) Oracle Database
6 13 (1.12%) MongoDB
7 12 (1.04%) BusinessObjects
8 11 (0.95%) MS Access
8 11 (0.95%) SQL Server 2000
8 11 (0.95%) SQL Server 2005
9 9 (0.78%) Hadoop
10 7 (0.61%) DB2
10 7 (0.61%) SQL Server Reporting Services
11 5 (0.43%) Oracle Reports
11 5 (0.43%) PostgreSQL
11 5 (0.43%) SQL Server Integration Services
12 4 (0.35%) Crystal Reports
12 4 (0.35%) Data Mining
12 4 (0.35%) Oracle Database 11g
Development Applications
1 19 (1.64%) JIRA
2 15 (1.30%) Eclipse
3 11 (0.95%) Jenkins
3 11 (0.95%) Maven
4 10 (0.87%) Oracle Forms
4 10 (0.87%) VersionOne
5 9 (0.78%) Subversion
5 9 (0.78%) Visual Studio
6 8 (0.69%) Firebug
7 6 (0.52%) Android Studio
7 6 (0.52%) MSI
8 5 (0.43%) Git (software)
9 4 (0.35%) NetBeans
9 4 (0.35%) PROIV
10 3 (0.26%) NCrunch
10 3 (0.26%) ReSharper
10 3 (0.26%) SQL Server Management Studio (SSMS)
11 2 (0.17%) IntelliJ
11 2 (0.17%) NeoLoad
11 2 (0.17%) Selenium
General
1 163 (14.10%) Finance
2 114 (9.86%) Telecoms
3 48 (4.15%) Manufacturing
4 39 (3.37%) Banking
5 28 (2.42%) French Language
5 28 (2.42%) Retail
6 23 (1.99%) Spanish Language
7 22 (1.90%) Marketing
8 18 (1.56%) Italian Language
9 17 (1.47%) German Language
10 12 (1.04%) Advertising
11 10 (0.87%) Dutch Language
11 10 (0.87%) Electronics
12 9 (0.78%) Back Office
12 9 (0.78%) Law
13 7 (0.61%) Portuguese Language
14 5 (0.43%) Automotive
14 5 (0.43%) Legal
14 5 (0.43%) Publishing
15 3 (0.26%) Games
Libraries, Frameworks & Software Standards
1 48 (4.15%) .NET
1 48 (4.15%) Web Services
2 37 (3.20%) HTML
3 27 (2.34%) XML
4 22 (1.90%) Spring
5 19 (1.64%) CSS
6 11 (0.95%) SOAP
7 10 (0.87%) Ajax
7 10 (0.87%) AngularJS
7 10 (0.87%) Middleware
7 10 (0.87%) Regular Expression
8 9 (0.78%) Backbone.js
8 9 (0.78%) Dojo
8 9 (0.78%) Ember.js
8 9 (0.78%) Hibernate
8 9 (0.78%) JPA
8 9 (0.78%) React
8 9 (0.78%) Spring MVC
8 9 (0.78%) Spring Web Flow
8 9 (0.78%) WSDL
Miscellaneous
1 80 (6.92%) Analytical Skills
2 68 (5.88%) Computer Science
3 45 (3.89%) Data Centre
4 28 (2.42%) Enterprise Software
5 24 (2.08%) Management Information System
6 19 (1.64%) Blackberry
7 17 (1.47%) PKI
8 15 (1.30%) Replication
9 13 (1.12%) Driving Licence
10 12 (1.04%) Clustering
10 12 (1.04%) Fintech
10 12 (1.04%) iSeries
11 11 (0.95%) Handset
12 10 (0.87%) Digital Media
12 10 (0.87%) Mathematics
12 10 (0.87%) Video Conferencing
13 9 (0.78%) EPoS
13 9 (0.78%) iPad
14 8 (0.69%) iPhone
14 8 (0.69%) PMI
Operating Systems
1 588 (50.87%) Windows
2 289 (25.00%) Windows Server
3 213 (18.43%) Linux
4 118 (10.21%) Windows 7
5 117 (10.12%) Windows Server 2008
6 115 (9.95%) Windows Server 2012
7 95 (8.22%) Unix
8 55 (4.76%) Windows 8
9 52 (4.50%) Windows Server 2003
10 44 (3.81%) Apple iOS
11 43 (3.72%) Windows 10
12 38 (3.29%) Windows XP
13 37 (3.20%) Android
14 25 (2.16%) Mac OS X
15 21 (1.82%) Mac OS
16 13 (1.12%) Windows Vista
17 11 (0.95%) AIX
17 11 (0.95%) Red Hat Enterprise Linux
17 11 (0.95%) Solaris
17 11 (0.95%) Windows NT
Processes & Methodologies
1 183 (15.83%) ITIL
2 59 (5.10%) Service Management
3 56 (4.84%) Service Delivery
4 53 (4.58%) CRM
5 51 (4.41%) Incident Management
6 43 (3.72%) Mentoring
7 42 (3.63%) Data Protection
8 32 (2.77%) Project Management
9 31 (2.68%) Problem Management
10 25 (2.16%) Change Management
10 25 (2.16%) Presales
11 24 (2.08%) Trend Analysis
12 23 (1.99%) B2B
12 23 (1.99%) ERP
13 22 (1.90%) Change Control
13 22 (1.90%) Coaching
13 22 (1.90%) PRINCE2
14 21 (1.82%) Disaster Recovery
15 20 (1.73%) Open Source
16 19 (1.64%) Analytics
Programming Languages
1 287 (24.83%) SQL
2 61 (5.28%) Java
3 36 (3.11%) C#
3 36 (3.11%) Python
4 32 (2.77%) JavaScript
5 28 (2.42%) PHP
6 24 (2.08%) PowerShell
7 23 (1.99%) Perl
8 15 (1.30%) Bash Shell
8 15 (1.30%) C
9 14 (1.21%) C++
10 13 (1.12%) Ruby
10 13 (1.12%) VB
11 12 (1.04%) T-SQL
12 10 (0.87%) VBA
13 9 (0.78%) Delphi
13 9 (0.78%) Pascal
14 6 (0.52%) PL/SQL
14 6 (0.52%) Shell Script
15 4 (0.35%) VBScript
Qualifications
1 158 (13.67%) Degree
2 115 (9.95%) Microsoft Certification
3 101 (8.74%) Cisco Certification
4 78 (6.75%) CCNA
5 73 (6.31%) MCSE
6 43 (3.72%) MCP
7 27 (2.34%) VMware Certified Professional (VCP)
8 26 (2.25%) MCSA
8 26 (2.25%) Security Cleared
9 21 (1.82%) CISSP
10 17 (1.47%) CCNP
11 16 (1.38%) MCITP
11 16 (1.38%) SC Cleared
12 14 (1.21%) CompTIA Security+
12 14 (1.21%) Security+ Certification
13 13 (1.12%) CEH
14 12 (1.04%) ITIL Certification
15 10 (0.87%) ITIL Foundation Certificate
16 9 (0.78%) Citrix Certification
16 9 (0.78%) PRINCE2 Certification
Quality Assurance & Compliance
1 121 (10.47%) SLA
2 13 (1.12%) QA
3 9 (0.78%) PCI DSS
4 8 (0.69%) ISO/IEC 27001
5 6 (0.52%) Sarbanes-Oxley
6 5 (0.43%) HL7
7 4 (0.35%) DICOM
7 4 (0.35%) ISO 9001
8 3 (0.26%) Basel II
8 3 (0.26%) Basel III
9 1 (0.087%) Data Quality
9 1 (0.087%) ISO/IEC 20000
System Software
1 341 (29.50%) Active Directory
2 107 (9.26%) VMware Infrastructure
3 72 (6.23%) Hyper-V
4 30 (2.60%) vSphere
5 24 (2.08%) XenApp
6 19 (1.64%) VMware ESXi
7 18 (1.56%) IMail Server
8 14 (1.21%) Virtual Machines
9 9 (0.78%) Samba
10 7 (0.61%) Virtual Desktop
10 7 (0.61%) XenServer
11 6 (0.52%) Terminal Services
11 6 (0.52%) VMware ESX
11 6 (0.52%) XenDesktop
12 3 (0.26%) Terminal Server
12 3 (0.26%) VMware Workstation
13 2 (0.17%) Microsoft App-V
14 1 (0.087%) NDS
14 1 (0.087%) NetIQ eDirectory
14 1 (0.087%) Shibboleth
Systems Management
1 23 (1.99%) SCCM
2 19 (1.64%) Nagios
3 18 (1.56%) Backup Exec
4 13 (1.12%) NetBackup
5 12 (1.04%) AirWatch
6 10 (0.87%) Norton AntiVirus
7 9 (0.78%) Nmap
8 7 (0.61%) Nessus
9 6 (0.52%) FortiGate
9 6 (0.52%) HP Data Protector
10 5 (0.43%) Ansible
10 5 (0.43%) OpenView
11 4 (0.35%) McAfee ePO
11 4 (0.35%) Puppet
11 4 (0.35%) SCVMM
12 3 (0.26%) Cisco CUCM
12 3 (0.26%) EMC NetWorker
12 3 (0.26%) Legato
12 3 (0.26%) Tivoli
12 3 (0.26%) Tivoli Identity Manager
Vendors
1 443 (38.32%) Microsoft
2 228 (19.72%) VMware
3 115 (9.95%) Cisco
4 91 (7.87%) Citrix
5 70 (6.06%) Oracle
6 50 (4.33%) HP
7 35 (3.03%) Apple
7 35 (3.03%) Sophos
8 34 (2.94%) IBM
9 31 (2.68%) Veeam
10 23 (1.99%) NetApp
11 21 (1.82%) Symantec
12 18 (1.56%) Dell
13 17 (1.47%) Avaya
14 16 (1.38%) EMC
15 15 (1.30%) Juniper
15 15 (1.30%) Lotus
15 15 (1.30%) Red Hat
16 13 (1.12%) Novell
17 12 (1.04%) Veritas
Cambridge, Cambridgeshire
Understanding Recruitment
Salary: £24000 - £30000 per annum + benefits - excellent
Posted: 16 hours ago
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £18000 - £19000 per annum + Bens + 5K shift
Posted: 16 hours ago
Telford, Shropshire
Maurice Nash
Salary: From £18,000 to £18,000 per annum Circa £18k + Benefits Package
Posted: 11 hours ago
Northamptonshire
Stafford-Sharp Associates
Salary: £25000.00 - £30000.00 per annum
Posted: 4 hours ago
Northamptonshire
Stafford-Sharp Associates
Salary: £23000.00 - £28000.00 per annum + Bens
Posted: 5 hours ago
North London
Bluetownonline
Salary: £30000 per annum
Posted: 6 hours ago
Northumberland
Solutions Recruitment
Salary: From £18,000 to £24,000 per annum
Posted: 4 days ago
West Malling, Kent
1st Choice Computer Appointments Ltd
Salary: Up to £22,000 per annum
Posted: 3 days ago
Huntingdon, Cambridgeshire
Senitor Associates
Posted: 3 days ago
Reading, Berkshire
RecruitmentRevolution.com Limited
Salary: Excellent Salary + Company Benefits Package
Posted: 3 days ago
Harrow, Middlesex
Stafford-Sharp Associates
Salary: £26000 - £32000 per annum
Posted: 3 days ago
Brighton, East Sussex
Bluetownonline
Posted: 3 days ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: Up to £38k
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: Bonus and benefits package
Posted: 5 days ago
Cambridgeshire
ECM Selection
Salary: £Excellent + car + package
Posted: 3 days ago
North London
Jonothan Bosworth
Salary: £35000 - £40000 Per Annum
Posted: 4 days ago
Central London / West End
DeSantis Arin Recruitment
Salary: Amazing opportunity apply now!
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £35,000 to £45,000 per annum Bonus and benefits package
Posted: 6 days ago
Derby, Derbyshire
Webrecruit
Salary: £20,000 per annum Plus Benefits
Posted: 6 days ago
Hatfield, Hertfordshire
TEKsystems
Salary: £30000 - £40000 per annum + Bonus + Benefits
Posted: 6 days ago
Milton Keynes, Buckinghamshire
IT Retail People Ltd
Salary: Unspecified Good package + 28 days paid holiday
Posted: 4 days ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: 3 days ago
Reading, Berkshire
Mason Frank International
Salary: £50000 - £55000 per annum + 10% bonus
Posted: 3 days ago
London
Bluetownonline
Salary: £26000 - £34000 per annum
Posted: 5 days ago
Reading, Berkshire
Yoh
Salary: £30000 - £40000 per annum + 5% Bonus + Pension+Healthcare
Posted: 6 days ago
Reading, Berkshire
IT Talent Solutions
Salary: From £27,000 to £28,000 per annum + benefits
Posted: 5 days ago
Swindon, Wiltshire
The National Trust
Salary: £33,000 per annum
Posted: 10 days ago
Reading, Berkshire
Yoh
Salary: £30000 - £40000 per annum + 5% Bonus + Pension+Healthcare
Posted: 6 days ago
Runcorn, Cheshire
Rowlands Pharmacy
Salary: £20,080.52 per annum +£2,500 Annual Bonus, Saturday Overtime
Posted: 6 days ago