The statistics below represent IT jobs advertised across the England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Technical Support
UK / England
Rank 413 340 309
Rank change year-on-year
-73 -31
Permanent jobs requiring a Technical Support 514 894 1006
As % of all permanent IT jobs located in England 0.66% 0.94% 1.01%
As % of the Job Titles category 0.69% 0.97% 1.05%
Number of salaries quoted 447 819 877
Median salary £28,500 £31,500 £32,500
Median salary % change year-on-year
-9.52% -3.07%
90% offered a salary of more than £18,500 £21,500 £20,500
10% offered a salary of more than £45,000 £50,000 £47,500
UK excluding London median salary £27,000 £29,000 £31,500
% change year-on-year
-6.89% -7.93%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
74873 91880 96090
As % of all permanent IT jobs located in England 96.32% 96.47% 96.73%
Number of salaries quoted 62548 77866 79959
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 25 February 2017.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -55 155 £34,000 -9.33% 20
South East -37 147 £31,000 -4.61% 17
East of England +9 57 £25,000 -19.35% 8
Yorkshire +22 49 £19,750 -21.00% 3
West Midlands +43 27 £34,000 +36.00% 7
South West +4 26 £26,500 +6.00% 4
East Midlands +14 24 £27,000 -32.50% 3
North West -59 18 £25,000 -10.71% 9
North East +9 9 £21,500 -4.44% 2
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 February 2017, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support in the job title.

1 556 (50.00%) Windows
2 414 (37.23%) Microsoft
3 324 (29.14%) Active Directory
4 266 (23.92%) SQL
5 259 (23.29%) Windows Server
6 227 (20.41%) VMware
7 206 (18.53%) Linux
8 200 (17.99%) MS Excel
9 175 (15.74%) ITIL
10 160 (14.39%) SQL Server
11 157 (14.12%) MS Exchange
12 155 (13.94%) Finance
12 155 (13.94%) Degree
13 121 (10.88%) SLA
13 121 (10.88%) MS Office
14 120 (10.79%) Firewall
14 120 (10.79%) Windows Server 2012
15 118 (10.61%) Windows Server 2008
16 117 (10.52%) VMware Infrastructure
17 115 (10.34%) Cisco
18 114 (10.25%) Windows 7
19 110 (9.89%) DNS
20 106 (9.53%) Microsoft Certification
21 100 (8.99%) Telecoms
22 99 (8.90%) TCP/IP
23 92 (8.27%) Cisco Certification
24 91 (8.18%) LAN
24 91 (8.18%) Unix
25 85 (7.64%) Citrix
26 84 (7.55%) WAN

Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 157 (14.12%) MS Exchange
2 64 (5.76%) IIS
3 63 (5.67%) Exchange Server 2010
4 57 (5.13%) Exchange Server 2013
5 37 (3.33%) Tomcat
5 37 (3.33%) WebSphere
6 31 (2.79%) Apache
7 29 (2.61%) SharePoint
8 26 (2.34%) Skype for Business
9 23 (2.07%) JBoss
9 23 (2.07%) WebLogic
10 22 (1.98%) Exchange Server 2007
11 16 (1.44%) IBM Notes
12 11 (0.99%) Alfresco
12 11 (0.99%) CMS
13 9 (0.81%) Blackberry Enterprise Server
13 9 (0.81%) Oracle SOA Suite
14 8 (0.72%) Joomla!
15 5 (0.45%) SharePoint 2013
15 5 (0.45%) Site Server
Applications
1 200 (17.99%) MS Excel
2 121 (10.88%) MS Office
3 29 (2.61%) MS PowerPoint
4 21 (1.89%) MS Visio
5 8 (0.72%) Mozilla Thunderbird
6 2 (0.18%) AutoCAD
7 1 (0.090%) Pro/ENGINEER
7 1 (0.090%) ProjectWise
7 1 (0.090%) PTC Creo
7 1 (0.090%) Revit
7 1 (0.090%) Vectorworks
Business Applications
1 15 (1.35%) RiskWrite
2 10 (0.90%) Dynamics NAV
3 6 (0.54%) Dynamics AX
3 6 (0.54%) Dynamics CRM
3 6 (0.54%) Unit4 Business World
4 5 (0.45%) Northgate Housing
4 5 (0.45%) SAP Oil and Gas
5 2 (0.18%) Loan IQ
5 2 (0.18%) MetaTrader
5 2 (0.18%) Retail-J
6 1 (0.090%) NetSuite
6 1 (0.090%) Oracle EBS R12
6 1 (0.090%) Oracle Payables
6 1 (0.090%) Oracle Receivables
6 1 (0.090%) Payment Gateway
6 1 (0.090%) Postilion
6 1 (0.090%) Primavera
6 1 (0.090%) ResourceLink
6 1 (0.090%) Temenos T24
Cloud Services
1 81 (7.28%) Office 365
2 56 (5.04%) SaaS
3 17 (1.53%) Amazon AWS
4 12 (1.08%) Microsoft Azure
5 11 (0.99%) GitHub
6 8 (0.72%) Cloud Computing
7 7 (0.63%) Mimecast
8 3 (0.27%) Adobe Creative Cloud
8 3 (0.27%) G Suite
9 1 (0.090%) Boomi
9 1 (0.090%) OneDrive
9 1 (0.090%) SuccessFactors
Communications & Networking
1 120 (10.79%) Firewall
2 110 (9.89%) DNS
3 99 (8.90%) TCP/IP
4 91 (8.18%) LAN
5 84 (7.55%) WAN
6 65 (5.85%) Internet
7 63 (5.67%) DHCP
8 55 (4.95%) SAN
9 47 (4.23%) VoIP
10 43 (3.87%) HTTP
11 42 (3.78%) SMTP
12 33 (2.97%) VPN
13 31 (2.79%) Wi-Fi
14 30 (2.70%) Wireless
15 25 (2.25%) FTP
16 24 (2.16%) LDAP
17 21 (1.89%) Network Security
18 19 (1.71%) Skype
19 18 (1.62%) SSL
20 17 (1.53%) VLAN
Database & Business Intelligence
1 160 (14.39%) SQL Server
2 28 (2.52%) SQL Server 2008
3 25 (2.25%) MySQL
4 19 (1.71%) SQL Server 2012
5 17 (1.53%) Relational Database
6 14 (1.26%) Oracle Database
7 11 (0.99%) MongoDB
7 11 (0.99%) MS Access
8 10 (0.90%) SQL Server 2005
9 9 (0.81%) Hadoop
10 8 (0.72%) SQL Server 2000
11 7 (0.63%) BusinessObjects
11 7 (0.63%) DB2
11 7 (0.63%) SQL Server Reporting Services
12 6 (0.54%) SQL Server 2014
13 5 (0.45%) Big Data
13 5 (0.45%) SQL Server Integration Services
14 4 (0.36%) Data Warehouse
14 4 (0.36%) PostgreSQL
15 3 (0.27%) Data Mining
Development Applications
1 27 (2.43%) Eclipse
2 23 (2.07%) JIRA
3 17 (1.53%) Maven
4 15 (1.35%) VersionOne
5 11 (0.99%) Jenkins
5 11 (0.99%) NetBeans
6 9 (0.81%) Firebug
6 9 (0.81%) IntelliJ
6 9 (0.81%) Oracle Forms
7 8 (0.72%) Subversion
7 8 (0.72%) Visual Studio
8 7 (0.63%) MSI
9 6 (0.54%) PROIV
10 5 (0.45%) Git (software)
11 4 (0.36%) Android Studio
12 3 (0.27%) NCrunch
12 3 (0.27%) ReSharper
13 2 (0.18%) NeoLoad
13 2 (0.18%) Selenium
13 2 (0.18%) SQL Server Management Studio (SSMS)
General
1 155 (13.94%) Finance
2 100 (8.99%) Telecoms
3 50 (4.50%) Manufacturing
4 43 (3.87%) French Language
5 39 (3.51%) Banking
6 31 (2.79%) Retail
7 26 (2.34%) Spanish Language
8 20 (1.80%) Marketing
9 19 (1.71%) German Language
10 17 (1.53%) Italian Language
11 14 (1.26%) Advertising
12 11 (0.99%) Law
13 10 (0.90%) Portuguese Language
14 9 (0.81%) Back Office
14 9 (0.81%) Dutch Language
14 9 (0.81%) Electronics
15 5 (0.45%) Games
15 5 (0.45%) Legal
16 4 (0.36%) Pharmaceutical
16 4 (0.36%) Publishing
Libraries, Frameworks & Software Standards
1 47 (4.23%) Web Services
2 39 (3.51%) HTML
3 38 (3.42%) .NET
4 35 (3.15%) XML
5 24 (2.16%) Spring
6 22 (1.98%) CSS
7 17 (1.53%) SOAP
8 10 (0.90%) Middleware
8 10 (0.90%) Regular Expression
8 10 (0.90%) REST
9 9 (0.81%) AngularJS
9 9 (0.81%) ASP.NET
9 9 (0.81%) Java EE
9 9 (0.81%) Java SE
9 9 (0.81%) JMS
9 9 (0.81%) RESTful
10 8 (0.72%) Ajax
10 8 (0.72%) Hibernate
10 8 (0.72%) JSP
10 8 (0.72%) WSDL
Miscellaneous
1 76 (6.83%) Analytical Skills
2 74 (6.65%) Computer Science
3 37 (3.33%) Data Centre
4 36 (3.24%) Enterprise Software
5 25 (2.25%) Management Information System
6 21 (1.89%) Clustering
7 19 (1.71%) Driving Licence
8 18 (1.62%) Blackberry
8 18 (1.62%) iSeries
9 14 (1.26%) Linux Command Line
9 14 (1.26%) PKI
10 12 (1.08%) iPad
11 11 (0.99%) Replication
12 10 (0.90%) Digital Media
13 9 (0.81%) EPoS
13 9 (0.81%) Handset
13 9 (0.81%) iPhone
14 8 (0.72%) Fintech
15 7 (0.63%) Client/Server
15 7 (0.63%) Video Conferencing
Operating Systems
1 556 (50.00%) Windows
2 259 (23.29%) Windows Server
3 206 (18.53%) Linux
4 120 (10.79%) Windows Server 2012
5 118 (10.61%) Windows Server 2008
6 114 (10.25%) Windows 7
7 91 (8.18%) Unix
8 44 (3.96%) Windows Server 2003
9 43 (3.87%) Windows 8
10 42 (3.78%) Apple iOS
10 42 (3.78%) Windows 10
11 38 (3.42%) Android
12 28 (2.52%) Windows XP
13 27 (2.43%) Mac OS X
14 25 (2.25%) Mac OS
15 19 (1.71%) AIX
16 18 (1.62%) Solaris
17 13 (1.17%) Windows NT
18 10 (0.90%) HPUX
18 10 (0.90%) Windows Vista
Processes & Methodologies
1 175 (15.74%) ITIL
2 60 (5.40%) Service Delivery
3 50 (4.50%) Incident Management
3 50 (4.50%) Service Management
4 43 (3.87%) Mentoring
5 41 (3.69%) Data Protection
6 39 (3.51%) CRM
6 39 (3.51%) Problem Management
7 29 (2.61%) Trend Analysis
8 26 (2.34%) Open Source
8 26 (2.34%) Project Management
9 24 (2.16%) B2B
9 24 (2.16%) Change Management
10 23 (2.07%) Change Control
11 22 (1.98%) Cybersecurity
12 21 (1.89%) ERP
13 19 (1.71%) Data Management
13 19 (1.71%) Knowledge Management
13 19 (1.71%) Presales
14 18 (1.62%) High Availability
Programming Languages
1 266 (23.92%) SQL
2 59 (5.31%) Java
3 35 (3.15%) Python
4 34 (3.06%) C#
4 34 (3.06%) JavaScript
5 25 (2.25%) PHP
6 24 (2.16%) PowerShell
7 19 (1.71%) Perl
8 17 (1.53%) Bash Shell
9 16 (1.44%) T-SQL
10 14 (1.26%) Ruby
11 12 (1.08%) C++
11 12 (1.08%) VB
12 11 (0.99%) C
13 9 (0.81%) VBA
14 8 (0.72%) Delphi
14 8 (0.72%) Pascal
15 5 (0.45%) PL/SQL
15 5 (0.45%) Shell Script
15 5 (0.45%) X++
Qualifications
1 155 (13.94%) Degree
2 106 (9.53%) Microsoft Certification
3 92 (8.27%) Cisco Certification
4 70 (6.29%) CCNA
5 64 (5.76%) MCSE
6 32 (2.88%) MCP
7 26 (2.34%) Security Cleared
8 24 (2.16%) VMware Certified Professional (VCP)
9 20 (1.80%) CISSP
10 19 (1.71%) CompTIA Security+
10 19 (1.71%) Security+ Certification
11 18 (1.62%) MCSA
12 17 (1.53%) SC Cleared
13 16 (1.44%) ITIL Foundation Certificate
14 15 (1.35%) CCNP
15 12 (1.08%) CEH
15 12 (1.08%) MCITP
16 10 (0.90%) Network+ Certification
17 9 (0.81%) ITIL Certification
18 8 (0.72%) PRINCE2 Certification
Quality Assurance & Compliance
1 121 (10.88%) SLA
2 12 (1.08%) QA
3 11 (0.99%) ISO/IEC 27001
4 6 (0.54%) Sarbanes-Oxley
5 4 (0.36%) ISO 9001
5 4 (0.36%) PCI DSS
6 3 (0.27%) Basel II
6 3 (0.27%) Basel III
6 3 (0.27%) DICOM
6 3 (0.27%) HL7
6 3 (0.27%) PMO
7 2 (0.18%) BS25999
8 1 (0.090%) Data Quality
8 1 (0.090%) ISO/IEC 20000
System Software
1 324 (29.14%) Active Directory
2 117 (10.52%) VMware Infrastructure
3 72 (6.47%) Hyper-V
4 30 (2.70%) vSphere
5 26 (2.34%) VMware ESXi
6 25 (2.25%) XenApp
7 17 (1.53%) IMail Server
8 14 (1.26%) Virtual Machines
9 11 (0.99%) Virtual Desktop
9 11 (0.99%) XenServer
10 10 (0.90%) Samba
11 6 (0.54%) Terminal Services
11 6 (0.54%) XenDesktop
12 5 (0.45%) VMware ESX
13 3 (0.27%) VMware Workstation
14 2 (0.18%) Terminal Server
15 1 (0.090%) Citrix Presentation Server
15 1 (0.090%) Microsoft App-V
15 1 (0.090%) NDS
15 1 (0.090%) NetIQ eDirectory
Systems Management
1 26 (2.34%) Backup Exec
2 23 (2.07%) SCCM
3 17 (1.53%) Nagios
4 15 (1.35%) NetBackup
5 8 (0.72%) HP Data Protector
5 8 (0.72%) Norton AntiVirus
5 8 (0.72%) OpenView
6 7 (0.63%) AirWatch
7 6 (0.54%) SCVMM
7 6 (0.54%) Symantec Endpoint Protection
7 6 (0.54%) Tivoli Storage Manager
8 5 (0.45%) Cisco CUCM
8 5 (0.45%) McAfee ePO
8 5 (0.45%) Microsoft Clustering
8 5 (0.45%) Puppet
9 4 (0.36%) Ansible
9 4 (0.36%) EMC NetWorker
9 4 (0.36%) Nessus
9 4 (0.36%) Symantec Enterprise Vault
9 4 (0.36%) Tivoli
Vendors
1 414 (37.23%) Microsoft
2 227 (20.41%) VMware
3 115 (10.34%) Cisco
4 85 (7.64%) Citrix
5 61 (5.49%) Oracle
6 57 (5.13%) HP
7 35 (3.15%) IBM
8 31 (2.79%) Veeam
9 29 (2.61%) Apple
9 29 (2.61%) NetApp
9 29 (2.61%) Sophos
10 26 (2.34%) Symantec
11 24 (2.16%) Dell
12 23 (2.07%) EMC
13 21 (1.89%) Juniper
13 21 (1.89%) Veritas
14 15 (1.35%) arcserve
14 15 (1.35%) Avaya
14 15 (1.35%) CommVault
14 15 (1.35%) Lotus
City, London
Harrington Starr
Salary: £50000 - £80000 per annum
Posted: 10 hours ago
City, London
TEKsystems
Salary: £40000 - £65000 per annum + Large Bonus + Benefits
Posted: 13 hours ago
Castleford, West Yorkshire
Searchability
Salary: £16000 - £20000 per annum
Posted: Yesterday
Bromsgrove, Worcestershire
Senitor Associates
Salary: £20000 - £25000 per annum + Great Benefits + Company
Posted: Yesterday
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 12 hours ago
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £29,500 to £33,000 per annum Superb base with excellent training
Posted: 12 hours ago
Poole, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £18000 - £22000 per annum + training & benefits
Posted: Yesterday
Leicester, Leicestershire
Rebel Recruitment
Salary: From £25,000 to £28,000 per annum
Posted: Yesterday
Essex
Crimson Ltd
Salary: £30000 - £36000 per day + benefits
Posted: 2 days ago
Derby, Derbyshire
Webrecruit
Salary: £20,000 per annum Plus Benefits
Posted: 2 days ago
Swindon, Wiltshire
Verelogic IT Recruitment
Salary: From £25,000 to £27,000 per annum Plus shift premium where applicable
Posted: 2 days ago
London
Information Technology Services
Salary: £40k - 45k per year + fantastic training opportunities
Posted: 2 days ago
Weybridge, Surrey
Stott & May
Salary: £23000 - £27000 per annum
Posted: 5 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + Basic Salary as well as Award Winning Traini
Posted: 2 days ago
Bristol, Avon
Offer Recruitment
Salary: From £22,000 to £30,000 per annum
Posted: 3 days ago
Bury St. Edmunds, Suffolk
Greywood Associates Limited
Salary: £30000 - £40000 per annum + Benefits
Posted: 5 days ago
Stevenage, Hertfordshire
Understanding Recruitment
Salary: £20000 - £25000.00 per annum + benefits
Posted: 5 days ago
Brighton, East Sussex
ISL
Posted: 3 days ago
Dudley, West Midlands (County)
nGeneration Limited
Salary: From £18,000 to £20,000 per annum dependent on experience
Posted: 4 days ago
Lichfield, Staffordshire
HAYS INFORMATION TECHNOLOGY
Salary: £32000.00 per annum
Posted: 2 days ago
Watford, Hertfordshire
Verticality Ltd
Salary: £25000 - £30000 per annum, Benefits Bonus + Bens package
Posted: 2 days ago
Abingdon, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Award Winning Training + Bonus
Posted: 2 days ago
Washington, Tyne and Wear
Central Employment
Salary: From £18,000 to £30,000 per annum
Posted: 5 days ago
Dudley, West Midlands (County)
nGeneration Limited
Salary: From £20,000 to £22,000,000 per annum dependent on experience
Posted: 3 days ago
Altrincham, Cheshire
Applause IT Innovation
Salary: £19000 - £26000 per annum + Pension, Medical, Dental
Posted: Yesterday
City, London
Informatiq Consulting
Salary: £35000 - £50000 per annum + Pension, healthcare, bonus
Posted: 4 days ago
Chertsey, Surrey
RecruitmentRevolution.com Limited
Salary: From £23,000 to £27,000 per annum
Posted: 5 days ago
North London
Verticality Ltd
Salary: £25000 - £30000 per annum, Benefits Bonus + Bens package
Posted: 3 days ago
London
Information Technology Services
Salary: £28k - 32k per year
Posted: 3 days ago
South East London
Involved Solutions Ltd
Salary: £29000 - £34000 per annum + Benefits
Posted: 5 days ago