The table below looks at the statistics for the Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 319 291 286
Rank change year-on-year
-28 -5
Permanent jobs requiring a Technical Support 888 1079 951
As % of all permanent IT jobs located in England 0.89% 0.98% 0.93%
As % of the Job Titles category 0.94% 1.04% 0.99%
Number of salaries quoted 779 949 821
Average salary £32,000 £32,500 £34,000
Average salary % change year-on-year
-1.53% -4.41%
90% offered a salary of more than £21,250 £22,000 £22,000
10% offered a salary of more than £50,000 £52,500 £46,000
UK excluding London average salary £28,500 £29,500 £30,500
% change year-on-year
-3.38% -3.27%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 22 May 2015.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +38 327 £35,000 -6.66% 27
South East -55 277 £32,500 -1.51% 33
East of England -15 79 £26,000 -13.33% 11
Yorkshire -5 63 £27,500 +3.77% 11
South West -17 55 £32,500 +16.07% 4
North West -9 37 £27,500 -6.77% 9
West Midlands -15 31 £25,000 -10.71% 10
East Midlands -1 17 £27,000 +1.66% 2
North East -4 4 £23,400 -9.12% 1
Technical Support
UK

Technical Support
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 1118 (59.03%) Windows
2 843 (44.51%) Microsoft
3 594 (31.36%) Active Directory
4 514 (27.14%) SQL
5 481 (25.40%) VMware
6 413 (21.81%) MS Excel
7 401 (21.17%) MS Exchange
8 398 (21.01%) Linux
9 376 (19.85%) MS Office
10 370 (19.54%) ITIL
11 358 (18.90%) SQL Server
12 352 (18.59%) Citrix
13 351 (18.53%) Cisco
14 346 (18.27%) VMware Infrastructure
15 324 (17.11%) Windows Server 2008
16 280 (14.78%) Firewall
17 271 (14.31%) TCP/IP
18 266 (14.04%) UNIX
19 257 (13.57%) Finance
20 252 (13.31%) Degree
21 236 (12.46%) LAN
22 229 (12.09%) DNS
23 228 (12.04%) Windows Server 2003
24 226 (11.93%) Windows Server 2012
25 219 (11.56%) Windows 7
25 219 (11.56%) WAN
26 216 (11.40%) VPN
27 206 (10.88%) Microsoft Certification
28 205 (10.82%) Oracle
29 185 (9.77%) Hyper-V

Technical Support
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 401 (21.17%) MS Exchange
2 160 (8.45%) IIS
3 136 (7.18%) SharePoint
4 128 (6.76%) Exchange Server 2010
5 83 (4.38%) Exchange Server 2007
6 74 (3.91%) Exchange Server 2013
7 58 (3.06%) Lync
8 57 (3.01%) Exchange Server 2003
9 51 (2.69%) Apache
10 42 (2.22%) Tomcat
11 30 (1.58%) Blackberry Enterprise Server
12 24 (1.27%) Lotus Domino
13 23 (1.21%) SharePoint 2010
13 23 (1.21%) JBoss
14 21 (1.11%) WebLogic
15 15 (0.79%) WebSphere
16 13 (0.69%) IBM Notes
17 12 (0.63%) WorkSite
18 11 (0.58%) MS Project Server
19 10 (0.53%) Oracle Workflow
Applications
1 413 (21.81%) MS Excel
2 376 (19.85%) MS Office
3 20 (1.06%) MS PowerPoint
4 3 (0.16%) Photoshop
4 3 (0.16%) MS Visio
5 2 (0.11%) Spreadsheet
5 2 (0.11%) InfoPath
6 1 (0.053%) Adobe After Effects
6 1 (0.053%) PrintSoft PReS
6 1 (0.053%) Final Cut Pro
6 1 (0.053%) Adobe Illustrator
6 1 (0.053%) InDesign
6 1 (0.053%) AutoCAD
Business Applications
1 27 (1.43%) Dynamics CRM
2 15 (0.79%) SAP Business One
3 14 (0.74%) Oracle EBS
3 14 (0.74%) Oracle EBS R12
3 14 (0.74%) Remedy ITSM
4 7 (0.37%) Dynamics AX
5 6 (0.32%) Towers Watson Igloo
5 6 (0.32%) Oracle Procure-to-Pay
5 6 (0.32%) Nortel Periphonics
5 6 (0.32%) Northgate Housing
6 3 (0.16%) ResourceLink
6 3 (0.16%) Maximo
7 2 (0.11%) BusinessWare
7 2 (0.11%) SAP CRM
7 2 (0.11%) SAP Oil and Gas
8 1 (0.053%) Dynamics NAV
8 1 (0.053%) assyst
8 1 (0.053%) Dynamics GP
8 1 (0.053%) Sage 1000
8 1 (0.053%) Oracle Receivables
Cloud Services
1 90 (4.75%) Office 365
2 48 (2.53%) SaaS
3 46 (2.43%) IaaS
4 27 (1.43%) Mimecast
5 15 (0.79%) Microsoft Azure
6 6 (0.32%) Google Analytics
6 6 (0.32%) Yammer
7 5 (0.26%) Cloud Computing
7 5 (0.26%) Amazon AWS
8 2 (0.11%) Google Apps
Communications & Networking
1 280 (14.78%) Firewall
2 271 (14.31%) TCP/IP
3 236 (12.46%) LAN
4 229 (12.09%) DNS
5 219 (11.56%) WAN
6 216 (11.40%) VPN
7 165 (8.71%) SAN
8 164 (8.66%) VoIP
9 159 (8.39%) DHCP
10 116 (6.12%) Internet
11 73 (3.85%) Wireless
12 54 (2.85%) MPLS
13 51 (2.69%) Broadband
14 42 (2.22%) Cisco IOS
14 42 (2.22%) VLAN
15 39 (2.06%) NAS
16 35 (1.85%) Ethernet
16 35 (1.85%) SMTP
17 28 (1.48%) Network Security
18 26 (1.37%) HTTP
Database & Business Intelligence
1 358 (18.90%) SQL Server
2 102 (5.39%) SQL Server 2008
3 81 (4.28%) SQL Server 2005
4 61 (3.22%) MySQL
5 40 (2.11%) SQL Server 2012
6 34 (1.80%) Oracle Database
7 29 (1.53%) Relational Database
8 25 (1.32%) MS Access
9 24 (1.27%) DB2
9 24 (1.27%) PostgreSQL
10 19 (1.00%) SQL Server Reporting Services
11 15 (0.79%) SQL Server Integration Services
11 15 (0.79%) Big Data
11 15 (0.79%) RDBMS
12 14 (0.74%) Oracle Reports
13 13 (0.69%) Hadoop
14 12 (0.63%) Data Mining
15 11 (0.58%) Crystal Reports
16 10 (0.53%) MongoDB
17 8 (0.42%) Data Warehouse
Development Applications
1 22 (1.16%) Oracle Forms
2 12 (0.63%) JIRA
3 9 (0.48%) Subversion
3 9 (0.48%) Toad
4 8 (0.42%) Jenkins
4 8 (0.42%) Maven
5 7 (0.37%) Team Foundation Server
6 4 (0.21%) Emacs
7 3 (0.16%) MSBuild
7 3 (0.16%) QuickTest Pro
7 3 (0.16%) LoadRunner
8 2 (0.11%) Oracle APEX
9 1 (0.053%) SilkTest
9 1 (0.053%) Firebug
9 1 (0.053%) WATIR
9 1 (0.053%) Selenium
9 1 (0.053%) SoapUI
9 1 (0.053%) Git (software)
9 1 (0.053%) PROIV
9 1 (0.053%) WinDbg
General
1 257 (13.57%) Finance
2 146 (7.71%) Telecoms
3 66 (3.48%) Retail
4 51 (2.69%) German Language
5 48 (2.53%) Legal
6 44 (2.32%) French Language
7 34 (1.80%) Marketing
7 34 (1.80%) Front Office
8 30 (1.58%) Spanish Language
9 28 (1.48%) Banking
9 28 (1.48%) Law
10 26 (1.37%) Italian Language
11 25 (1.32%) Back Office
12 21 (1.11%) Manufacturing
13 20 (1.06%) Electronics
14 17 (0.90%) Games
15 14 (0.74%) Advertising
16 10 (0.53%) Publishing
17 9 (0.48%) Financial Institution
18 6 (0.32%) Investment Banking
Libraries, Frameworks & Software Standards
1 117 (6.18%) .NET
2 99 (5.23%) XML
3 82 (4.33%) HTML
4 35 (1.85%) Web Services
5 32 (1.69%) ASP.NET
5 32 (1.69%) CSS
6 21 (1.11%) J2EE
7 13 (0.69%) JSON
7 13 (0.69%) SOAP
8 12 (0.63%) Application Packaging
9 9 (0.48%) Ajax
9 9 (0.48%) FIX Protocol
9 9 (0.48%) Oracle Fusion
9 9 (0.48%) JSP
9 9 (0.48%) Middleware
10 8 (0.42%) WAP
10 8 (0.42%) XHTML
10 8 (0.42%) Esper
11 7 (0.37%) DOM
11 7 (0.37%) DHTML
Miscellaneous
1 146 (7.71%) Blackberry
2 136 (7.18%) Analytical Skills
3 115 (6.07%) Computer Science
4 50 (2.64%) Clustering
5 40 (2.11%) iSeries
5 40 (2.11%) Mathematics
6 38 (2.01%) Enterprise Software
6 38 (2.01%) Management Information System
7 34 (1.80%) AS400
8 33 (1.74%) Client/Server
9 31 (1.64%) iPad
10 30 (1.58%) iPhone
11 24 (1.27%) Open Source
12 19 (1.00%) Video Conferencing
13 18 (0.95%) EPoS
14 15 (0.79%) Fat Client
14 15 (0.79%) Thin Client
15 14 (0.74%) Physics
16 13 (0.69%) Chemistry
16 13 (0.69%) User Experience
Operating Systems
1 1118 (59.03%) Windows
2 398 (21.01%) Linux
3 324 (17.11%) Windows Server 2008
4 266 (14.04%) UNIX
5 228 (12.04%) Windows Server 2003
6 226 (11.93%) Windows Server 2012
7 219 (11.56%) Windows 7
8 142 (7.50%) Windows 8
9 134 (7.07%) Windows XP
10 75 (3.96%) Android
11 72 (3.80%) Mac OS X
12 70 (3.70%) Apple iOS
13 42 (2.22%) Solaris
14 39 (2.06%) Windows Vista
15 37 (1.95%) Red Hat Enterprise Linux
16 27 (1.43%) AIX
17 21 (1.11%) Windows 2000 Server
18 17 (0.90%) CentOS
19 15 (0.79%) HPUX
20 14 (0.74%) SUSE
Processes & Methodologies
1 370 (19.54%) ITIL
2 117 (6.18%) Service Delivery
3 97 (5.12%) Service Management
4 80 (4.22%) Incident Management
5 79 (4.17%) Time Management
5 79 (4.17%) Project Management
6 76 (4.01%) CRM
7 63 (3.33%) Mentoring
8 59 (3.12%) Configuration Management
8 59 (3.12%) Disaster Recovery
9 54 (2.85%) Root Cause Analysis
10 49 (2.59%) Workflow
11 44 (2.32%) ERP
12 32 (1.69%) Release Management
12 32 (1.69%) Problem Management
13 31 (1.64%) Kalman Filter
14 30 (1.58%) Change Control
15 29 (1.53%) Product Management
16 28 (1.48%) Vulnerability Management
17 27 (1.43%) Performance Management
Programming Languages
1 514 (27.14%) SQL
2 125 (6.60%) Java
3 65 (3.43%) JavaScript
4 54 (2.85%) PowerShell
5 53 (2.80%) Perl
6 47 (2.48%) C#
7 40 (2.11%) Python
8 35 (1.85%) Shell Script
9 34 (1.80%) C++
10 32 (1.69%) C
11 31 (1.64%) VBScript
12 30 (1.58%) VB
12 30 (1.58%) T-SQL
13 29 (1.53%) VB.NET
14 28 (1.48%) PHP
15 26 (1.37%) PL/SQL
15 26 (1.37%) Ruby
16 18 (0.95%) COBOL
17 17 (0.90%) RPG
18 16 (0.84%) VBA
Qualifications
1 252 (13.31%) Degree
2 206 (10.88%) Microsoft Certification
3 122 (6.44%) MCSE
4 117 (6.18%) Cisco Certification
5 100 (5.28%) CCNA
6 79 (4.17%) MCP
7 71 (3.75%) MCSA
8 63 (3.33%) MCITP
9 54 (2.85%) Security Cleared
10 36 (1.90%) VMware Certified Professional (VCP)
11 35 (1.85%) CCNP
11 35 (1.85%) SC Cleared
12 33 (1.74%) Citrix Certification
12 33 (1.74%) A+ Certification
13 32 (1.69%) ITIL Certification
14 30 (1.58%) CCA
15 29 (1.53%) CISSP
16 27 (1.43%) CEH
17 22 (1.16%) MCDST
18 20 (1.06%) MOS
Quality Assurance & Compliance
1 174 (9.19%) SLA
2 13 (0.69%) ISO/IEC 27001
3 8 (0.42%) QA
4 7 (0.37%) COBIT
5 3 (0.16%) Data Quality
6 2 (0.11%) Sarbanes-Oxley
6 2 (0.11%) PCI DSS
7 1 (0.053%) ISO 9001
System Software
1 594 (31.36%) Active Directory
2 346 (18.27%) VMware Infrastructure
3 185 (9.77%) Hyper-V
4 137 (7.23%) XenApp
5 87 (4.59%) vSphere
6 66 (3.48%) XenDesktop
7 59 (3.12%) XenServer
8 50 (2.64%) Terminal Server
9 41 (2.16%) VMware ESXi
10 40 (2.11%) Terminal Services
11 31 (1.64%) VMware ESX
12 22 (1.16%) Microsoft App-V
13 13 (0.69%) NFS
14 7 (0.37%) ISA Server
15 6 (0.32%) VMware Workstation
15 6 (0.32%) PowerHA
16 5 (0.26%) Microsoft Virtual Server
16 5 (0.26%) VMware Server
16 5 (0.26%) HDFS
17 4 (0.21%) Citrix Presentation Server
Systems Management
1 86 (4.54%) SCCM
2 47 (2.48%) Backup Exec
3 36 (1.90%) WSUS
4 32 (1.69%) SCOM
5 25 (1.32%) Norton AntiVirus
6 14 (0.74%) Symantec Endpoint Protection
7 13 (0.69%) OpenView Configuration Management
7 13 (0.69%) EdgeSight
8 9 (0.48%) AirWatch
9 8 (0.42%) Opsview
10 7 (0.37%) NetBackup
10 7 (0.37%) Systems Management Server (SMS)
10 7 (0.37%) Nagios
11 6 (0.32%) Cisco IPCC
12 5 (0.26%) Nmap
12 5 (0.26%) Dollar Universe
13 4 (0.21%) McAfee ePO
14 3 (0.16%) XenMobile
14 3 (0.16%) Opscode Chef
14 3 (0.16%) HP UCMDB
Vendors
1 843 (44.51%) Microsoft
2 481 (25.40%) VMware
3 352 (18.59%) Citrix
4 351 (18.53%) Cisco
5 205 (10.82%) Oracle
6 117 (6.18%) Apple
7 86 (4.54%) HP
8 61 (3.22%) Symantec
9 57 (3.01%) Dell
10 55 (2.90%) NetApp
10 55 (2.90%) Red Hat
11 42 (2.22%) EMC
12 39 (2.06%) IBM
13 38 (2.01%) LANDesk
13 38 (2.01%) Avaya
14 30 (1.58%) Veeam
15 27 (1.43%) SAP
16 26 (1.37%) BT
17 24 (1.27%) Sun
17 24 (1.27%) Juniper
Harrogate, Yorkshire
4it Recruitment
Posted: 3 hours ago
Poole, Dorset
Stafford-Sharp Associates
Salary: From £16,000 to £22,000 per annum
Posted: 2 days ago
London
ARC IT Recruitment Ltd
Salary: £40000 Per Annum
Posted: 3 days ago
City, London
Austin Fraser
Salary: £200 - £250 per day
Posted: 3 days ago
Bedfordshire
Ashdown IT
Salary: £20000 - £25000 per annum + comprehensive benefits
Posted: 3 days ago
Manchester, Lancashire
Cadence Resourcing
Salary: £30000 - £45000 per annum + Benefits
Posted: 3 days ago
Brighton, East Sussex
IT People First
Salary: From £18,000 to £22,000 per annum
Posted: 3 days ago
Leicester, Leicestershire
Greywood Associates Limited
Salary: £23000 - £25000 per annum + Benefits
Posted: 3 days ago
Telford, Shropshire
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum + Shift All Bonus Bens
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 days ago
Harrogate, North Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 3 days ago
Reading, Berkshire
Henderson Scott
Salary: From £22,000 to £25,000 per annum
Posted: 3 days ago
Reading, Berkshire
Logic Engagements Ltd
Salary: £35000 - £40000 per annum + pension, bonus, private health
Posted: 3 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £25000 - £30000 per annum + Benefits
Posted: 3 days ago
Reading, Berkshire
DCL Search & Selection
Salary: £40000 - £50000 per annum + Benefits
Posted: 3 days ago
London
The Bridge Ltd
Salary: Up to £43,000 per annum Up to £43K Pro Rata
Posted: 3 days ago
Kent
TLP Consultancy Ltd.
Salary: £50000 per annum + benefits
Posted: 3 days ago
Rugby, Warwickshire
Premier Engineering
Salary: £25000 - £30000 per annum
Posted: 3 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £40,000 per annum £35,000 to £40,000 Negotiable + 10%
Posted: 3 days ago
Bedford, Bedfordshire
DMS Computer Recruitment
Salary: From £20,000 to £25,000 per annum £20-25K PA
Posted: 3 days ago