The table below looks at the statistics for the Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Technical Support
Rank 287 319 270
Rank change year-on-year
+32 -49
Permanent jobs requiring a Technical Support 984 826 1077
As % of all permanent IT jobs located in England 1.00% 0.86% 1.04%
As % of the Job Titles category 1.05% 0.91% 1.10%
Number of salaries quoted 870 685 898
Average salary £32,500 £31,500 £31,000
Average salary % change year-on-year
+3.17% +1.61%
90% offered a salary of more than £21,500 £22,000 £22,000
10% offered a salary of more than £47,500 £47,500 £47,500
UK excluding London average salary £32,500 £30,000 £30,000
% change year-on-year
+8.33% -
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93674 90433 98244
As % of all permanent IT jobs located in England 94.80% 94.55% 95.13%
Number of salaries quoted 78627 73802 84913
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 30 January 2015.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +27 383 £35,000 +7.69% 45
London +46 300 £35,000 - 37
East of England +7 87 £30,000 +3.44% 15
Yorkshire -11 62 £25,000 -16.88% 9
East Midlands +23 42 £30,000 -25.00% 2
North West -10 41 £28,000 +12.00% 10
South West -28 40 £30,000 +9.09% 5
West Midlands -20 32 £32,500 +6.55% 8
North East - 6 £30,000 -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in England

For the 6 months to 30 January 2015, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 1184 (58.21%) Windows
2 877 (43.12%) Microsoft
3 579 (28.47%) Active Directory
4 509 (25.02%) SQL
5 484 (23.80%) VMware
6 433 (21.29%) MS Excel
7 413 (20.30%) Windows Server 2008
8 397 (19.52%) MS Exchange
9 393 (19.32%) ITIL
10 384 (18.88%) SQL Server
11 372 (18.29%) MS Office
12 355 (17.45%) Linux
13 315 (15.49%) Degree
14 312 (15.34%) VMware Infrastructure
15 311 (15.29%) Firewall
16 310 (15.24%) TCP/IP
17 304 (14.95%) Finance
18 302 (14.85%) Cisco
19 297 (14.60%) Citrix
20 292 (14.36%) Windows Server 2003
21 274 (13.47%) UNIX
22 256 (12.59%) Windows 7
23 243 (11.95%) DNS
24 217 (10.67%) Windows Server 2012
25 215 (10.57%) Microsoft Certification
26 214 (10.52%) LAN
27 211 (10.37%) Oracle
28 202 (9.93%) WAN
29 195 (9.59%) Windows XP
30 188 (9.24%) VPN

Technical Support
Top Related IT Skills in England by Category

For the 6 months to 30 January 2015, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 397 (19.52%) MS Exchange
2 169 (8.31%) IIS
3 142 (6.98%) SharePoint
4 138 (6.78%) Exchange Server 2010
5 85 (4.18%) Exchange Server 2007
6 79 (3.88%) Exchange Server 2013
7 67 (3.29%) Exchange Server 2003
8 59 (2.90%) Lync
9 35 (1.72%) Apache
10 33 (1.62%) Tomcat
11 30 (1.47%) Lotus Domino
11 30 (1.47%) Blackberry Enterprise Server
12 25 (1.23%) JBoss
13 21 (1.03%) WebLogic
14 18 (0.88%) IBM Notes
15 15 (0.74%) SharePoint 2010
16 14 (0.69%) ColdFusion
17 13 (0.64%) WebSphere
17 13 (0.64%) MS Project Server
18 11 (0.54%) Oracle Workflow
Applications
1 433 (21.29%) MS Excel
2 372 (18.29%) MS Office
3 33 (1.62%) MS PowerPoint
4 11 (0.54%) Photoshop
5 10 (0.49%) Acrobat
6 8 (0.39%) Spreadsheet
7 6 (0.29%) Adobe Illustrator
7 6 (0.29%) InDesign
8 5 (0.25%) MS Visio
8 5 (0.25%) MS Project
9 1 (0.049%) S-PLUS
9 1 (0.049%) AutoCAD
9 1 (0.049%) Adobe After Effects
9 1 (0.049%) Final Cut Pro
Business Applications
1 23 (1.13%) Oracle EBS
2 21 (1.03%) Oracle EBS R12
3 17 (0.84%) Dynamics CRM
4 15 (0.74%) Towers Watson Igloo
5 13 (0.64%) Dynamics AX
6 7 (0.34%) Oracle General Ledger
7 6 (0.29%) Oracle Receivables
7 6 (0.29%) SAP SRM
7 6 (0.29%) Remedy ITSM
7 6 (0.29%) Oracle Applications
8 5 (0.25%) Oracle Payables
8 5 (0.25%) Oracle Assets
9 4 (0.20%) Oracle Financials
10 3 (0.15%) Agresso
10 3 (0.15%) Oracle 11i
10 3 (0.15%) Dynamics NAV
10 3 (0.15%) Oracle Cash Management
11 2 (0.098%) Oracle E-Business Tax
11 2 (0.098%) Oracle Subledger Accounting
11 2 (0.098%) RiskWrite
Cloud Services
1 59 (2.90%) Office 365
2 36 (1.77%) SaaS
3 24 (1.18%) IaaS
4 8 (0.39%) Cloud Computing
5 6 (0.29%) Microsoft Azure
6 5 (0.25%) PaaS
7 1 (0.049%) Google Apps
7 1 (0.049%) IBM SmartCloud
Communications & Networking
1 311 (15.29%) Firewall
2 310 (15.24%) TCP/IP
3 243 (11.95%) DNS
4 214 (10.52%) LAN
5 202 (9.93%) WAN
6 188 (9.24%) VPN
7 168 (8.26%) DHCP
8 161 (7.92%) SAN
9 157 (7.72%) Internet
10 133 (6.54%) VoIP
11 68 (3.34%) Wireless
12 50 (2.46%) VLAN
13 40 (1.97%) MPLS
14 33 (1.62%) Broadband
15 32 (1.57%) HTTP
15 32 (1.57%) SMTP
16 31 (1.52%) iSCSI
16 31 (1.52%) NAS
17 29 (1.43%) Ethernet
18 26 (1.28%) Cisco IOS
Database & Business Intelligence
1 384 (18.88%) SQL Server
2 88 (4.33%) MySQL
3 84 (4.13%) SQL Server 2008
4 73 (3.59%) SQL Server 2005
5 48 (2.36%) Relational Database
6 37 (1.82%) SQL Server 2012
7 35 (1.72%) Oracle Database
8 29 (1.43%) RDBMS
9 24 (1.18%) Oracle Reports
10 20 (0.98%) SQL Server Reporting Services
11 18 (0.88%) DB2
12 17 (0.84%) Data Mining
13 16 (0.79%) MS Access
13 16 (0.79%) Crystal Reports
13 16 (0.79%) SQL Server 2000
14 13 (0.64%) PostgreSQL
14 13 (0.64%) Big Data
15 12 (0.59%) Oracle Database 10g
16 10 (0.49%) Data Warehouse
17 9 (0.44%) SQL Server Integration Services
Development Applications
1 26 (1.28%) Oracle Forms
2 11 (0.54%) SQL Server Management Studio (SSMS)
3 10 (0.49%) Toad
4 8 (0.39%) Team Foundation Server
5 6 (0.29%) Subversion
5 6 (0.29%) Dreamweaver
6 5 (0.25%) Eclipse
7 4 (0.20%) Maven
7 4 (0.20%) JIRA
7 4 (0.20%) Visual Studio
8 3 (0.15%) InstallShield
8 3 (0.15%) QuickTest Pro
8 3 (0.15%) LoadRunner
8 3 (0.15%) Jenkins
8 3 (0.15%) MSBuild
9 2 (0.098%) Git (software)
10 1 (0.049%) Bugzilla
10 1 (0.049%) NetBeans
10 1 (0.049%) Xcode
10 1 (0.049%) JDeveloper
General
1 304 (14.95%) Finance
2 130 (6.39%) Telecoms
3 77 (3.79%) German Language
4 76 (3.74%) French Language
5 51 (2.51%) Retail
6 46 (2.26%) Law
7 42 (2.06%) Marketing
7 42 (2.06%) Front Office
8 41 (2.02%) Legal
9 37 (1.82%) Banking
10 35 (1.72%) Back Office
11 32 (1.57%) Spanish Language
12 27 (1.33%) Manufacturing
13 21 (1.03%) Advertising
14 18 (0.88%) Electronics
15 17 (0.84%) Italian Language
16 13 (0.64%) Multimedia
17 11 (0.54%) Japanese Language
18 10 (0.49%) Financial Institution
19 9 (0.44%) Investment Banking
Libraries, Frameworks & Software Standards
1 138 (6.78%) .NET
2 107 (5.26%) HTML
3 96 (4.72%) XML
4 43 (2.11%) ASP.NET
5 42 (2.06%) CSS
6 37 (1.82%) Web Services
7 31 (1.52%) SOAP
8 25 (1.23%) J2EE
9 16 (0.79%) DHTML
9 16 (0.79%) JSP
10 14 (0.69%) COM
10 14 (0.69%) DOM
11 12 (0.59%) Application Packaging
12 11 (0.54%) Oracle Fusion
13 10 (0.49%) FIX Protocol
14 9 (0.44%) WAP
14 9 (0.44%) HTML5
15 8 (0.39%) .NET Framework
15 8 (0.39%) XHTML
16 7 (0.34%) JSON
Miscellaneous
1 185 (9.10%) Analytical Skills
2 104 (5.11%) Computer Science
3 99 (4.87%) Blackberry
4 68 (3.34%) Clustering
5 35 (1.72%) Enterprise Software
6 34 (1.67%) Fat Client
6 34 (1.67%) Thin Client
7 29 (1.43%) Client/Server
7 29 (1.43%) Mathematics
8 28 (1.38%) Video Conferencing
9 27 (1.33%) Management Information System
10 24 (1.18%) iPhone
11 18 (0.88%) AS400
12 17 (0.84%) iSeries
12 17 (0.84%) Social Media
13 16 (0.79%) Open Source
14 15 (0.74%) Replication
14 15 (0.74%) Biometrics
15 14 (0.69%) EPoS
16 13 (0.64%) iPad
Operating Systems
1 1184 (58.21%) Windows
2 413 (20.30%) Windows Server 2008
3 355 (17.45%) Linux
4 292 (14.36%) Windows Server 2003
5 274 (13.47%) UNIX
6 256 (12.59%) Windows 7
7 217 (10.67%) Windows Server 2012
8 195 (9.59%) Windows XP
9 144 (7.08%) Windows 8
10 77 (3.79%) Windows Vista
11 57 (2.80%) Mac OS X
12 50 (2.46%) Solaris
13 42 (2.06%) Android
14 36 (1.77%) AIX
15 32 (1.57%) Apple iOS
16 26 (1.28%) Red Hat Enterprise Linux
17 24 (1.18%) Windows 2000 Server
18 16 (0.79%) HPUX
19 13 (0.64%) Windows 2000
20 11 (0.54%) CentOS
Processes & Methodologies
1 393 (19.32%) ITIL
2 111 (5.46%) Service Delivery
3 81 (3.98%) Incident Management
4 79 (3.88%) CRM
5 70 (3.44%) Service Management
6 69 (3.39%) Disaster Recovery
6 69 (3.39%) Time Management
7 55 (2.70%) Project Management
8 54 (2.65%) Root Cause Analysis
9 51 (2.51%) Problem Management
10 46 (2.26%) Configuration Management
11 41 (2.02%) Kalman Filter
12 40 (1.97%) Mentoring
13 38 (1.87%) Migration
13 38 (1.87%) Line Management
14 36 (1.77%) Business Intelligence
15 34 (1.67%) Continuous Improvement
16 31 (1.52%) ERP
17 30 (1.47%) Release Management
18 29 (1.43%) Change Control
Programming Languages
1 509 (25.02%) SQL
2 157 (7.72%) Java
3 81 (3.98%) C#
4 76 (3.74%) JavaScript
5 57 (2.80%) Python
6 55 (2.70%) PowerShell
7 48 (2.36%) VBScript
8 44 (2.16%) C++
9 41 (2.02%) Perl
10 34 (1.67%) Shell Script
11 32 (1.57%) PL/SQL
12 29 (1.43%) T-SQL
13 27 (1.33%) C
14 24 (1.18%) PHP
15 22 (1.08%) Ruby
16 21 (1.03%) Bash Shell
17 15 (0.74%) VB
18 11 (0.54%) COBOL
19 10 (0.49%) VB.NET
19 10 (0.49%) RPG
Qualifications
1 315 (15.49%) Degree
2 215 (10.57%) Microsoft Certification
3 130 (6.39%) MCSE
4 128 (6.29%) Cisco Certification
5 93 (4.57%) CCNA
6 86 (4.23%) MCP
7 81 (3.98%) MCSA
8 76 (3.74%) Security Cleared
9 55 (2.70%) MCITP
10 50 (2.46%) CCNP
11 43 (2.11%) Citrix Certification
12 40 (1.97%) ITIL Certification
13 37 (1.82%) A+ Certification
13 37 (1.82%) SC Cleared
14 35 (1.72%) CCA
15 33 (1.62%) VMware Certified Professional (VCP)
16 32 (1.57%) CISSP
17 29 (1.43%) CEH
18 23 (1.13%) MCTS
19 17 (0.84%) Network+ Certification
Quality Assurance & Compliance
1 179 (8.80%) SLA
2 18 (0.88%) ISO/IEC 27001
3 12 (0.59%) QA
4 8 (0.39%) Data Quality
5 7 (0.34%) ISO 9001
6 6 (0.29%) HL7
7 3 (0.15%) Sarbanes-Oxley
8 1 (0.049%) ISO 14001
8 1 (0.049%) Solvency II
System Software
1 579 (28.47%) Active Directory
2 312 (15.34%) VMware Infrastructure
3 137 (6.74%) Hyper-V
4 129 (6.34%) XenApp
5 87 (4.28%) vSphere
6 62 (3.05%) XenDesktop
7 53 (2.61%) Terminal Services
8 40 (1.97%) XenServer
8 40 (1.97%) VMware ESXi
9 39 (1.92%) VMware ESX
10 32 (1.57%) Microsoft App-V
11 24 (1.18%) Terminal Server
12 9 (0.44%) VMware Workstation
13 7 (0.34%) PowerHA
14 6 (0.29%) VMware Server
15 5 (0.25%) NFS
16 4 (0.20%) Forefront TMG
17 3 (0.15%) Microsoft Virtual Server
17 3 (0.15%) Nmap
17 3 (0.15%) Postfix
Systems Management
1 74 (3.64%) SCCM
2 69 (3.39%) Backup Exec
3 41 (2.02%) Norton AntiVirus
4 35 (1.72%) SCOM
5 26 (1.28%) WSUS
6 17 (0.84%) EdgeSight
7 14 (0.69%) NetBackup
7 14 (0.69%) Symantec Endpoint Protection
8 13 (0.64%) OpenView Configuration Management
9 8 (0.39%) Systems Management Server (SMS)
10 6 (0.29%) Opsview
10 6 (0.29%) McAfee ePO
10 6 (0.29%) EMC NetWorker
11 5 (0.25%) XenMobile
12 4 (0.20%) Cisco CUCM
12 4 (0.20%) CiscoWorks
13 3 (0.15%) SolarWinds Orion
13 3 (0.15%) WhatsUp Gold
13 3 (0.15%) ZABBIX
14 2 (0.098%) SCVMM
Vendors
1 877 (43.12%) Microsoft
2 484 (23.80%) VMware
3 302 (14.85%) Cisco
4 297 (14.60%) Citrix
5 211 (10.37%) Oracle
6 100 (4.92%) Symantec
7 86 (4.23%) HP
8 77 (3.79%) Apple
9 64 (3.15%) Dell
10 47 (2.31%) Juniper
10 47 (2.31%) Veeam
11 43 (2.11%) Red Hat
12 39 (1.92%) NetApp
12 39 (1.92%) Bloomberg
13 36 (1.77%) CheckPoint
14 35 (1.72%) IBM
15 34 (1.67%) Open Text
16 29 (1.43%) McAfee
16 29 (1.43%) LANDesk
17 27 (1.33%) Sun
City, London
Understanding Recruitment
Salary: £45000.00 - £55000.00 per annum + excellent benefits
Posted: 3 hours ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £2300 - £2500 per annum
Posted: 3 hours ago
Camberley, Surrey
Peopleworks
Salary: From £20,000 to £25,000 per annum £20,000 to £25,000 Negotiable + Bonu
Posted: Yesterday
Didcot, Oxfordshire
Research Councils UK
Posted: Yesterday
London
Technology Recruiting Solutions,Inc.
Posted: Yesterday
Manchester, Lancashire
Ashdown IT
Salary: £18000 - £25000 per annum + out of hours allowance
Posted: Yesterday
London
Logic Engagements Ltd
Salary: £35000 - £40000 per annum
Posted: Yesterday
Brentwood, Essex
ComputerWorld Personnel Ltd
Salary: £18000 - £22000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Greywood Associates Limited
Salary: £16000 - £18000 per annum + Benefits
Posted: 2 days ago
Surrey
Millshill Recruitment Ltd
Salary: Up to £40,000 per annum
Posted: 2 days ago
London
Millshill Recruitment Ltd
Salary: Up to £45,000 per annum
Posted: 2 days ago
London
Morningstar Europe Limited
Salary: Competitive
Posted: 2 days ago
Farnborough, Hampshire
Coal IT Services
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
Portsmouth, Hampshire
Jonothan Bosworth
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
Bracknell, Berkshire
Jonothan Bosworth
Salary: £45,000 per annum + Benefits (Healthcare, Company Bonus, Overtime)
Posted: 2 days ago
High Wycombe, Buckinghamshire
Bluetownonline
Salary: Competitive
Posted: 2 days ago
North West London
Blue Glue
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Leatherhead, Surrey
Logic Engagements Ltd
Salary: £40000 - £45000 per annum + Benefits
Posted: 2 days ago
Hampshire
Lorien Resourcing
Salary: benefits package
Posted: 2 days ago