The statistics below represent IT jobs advertised across the England region that had Technical Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 September 2016 with a comparison to same period over 2 years.

3 months to
30 Sep 2016
Same period 2015 Same period 2014
Technical Support
Rank 389 361 311
Rank change year-on-year
-28 -50
Permanent jobs requiring a Technical Support 649 831 1031
As % of all permanent IT jobs located in England 0.72% 0.82% 0.96%
As % of the Job Titles category 0.75% 0.85% 1.00%
Number of salaries quoted 565 721 851
Median salary £30,000 £30,000 £31,000
Median salary % change year-on-year
- -3.22%
90% offered a salary of more than £20,492 £21,000 £21,500
10% offered a salary of more than £45,000 £45,000 £47,500
UK excluding London median salary £29,000 £28,000 £29,000
% change year-on-year
+3.57% -3.44%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86269 98137 103086
As % of all permanent IT jobs located in England 96.28% 96.30% 96.41%
Number of salaries quoted 72747 82628 84190
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Technical Support
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 30 September 2016.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 30 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +27 263 £30,000 -7.69% 32
London -24 150 £33,253 +0.76% 17
South West +15 53 £32,000 +24.27% 8
Yorkshire +7 43 £18,500 -26.73% 3
West Midlands +5 41 £26,250 -2.77% 7
North West -21 38 £30,500 +15.09% 8
East of England -42 36 £32,000 +10.34% 5
East Midlands +10 15 £25,000 -18.13% 1
North East +6 9 £22,500 -0.88% 3
Technical Support
UK

Technical Support Skill Set
Top 30 Related IT Skills in England

For the 6 months to 30 September 2016, Technical Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Technical Support in the job title.

1 713 (52.04%) Windows
2 526 (38.39%) Microsoft
3 420 (30.66%) Active Directory
4 391 (28.54%) SQL
5 346 (25.26%) Windows Server
6 286 (20.88%) MS Excel
7 275 (20.07%) VMware
8 250 (18.25%) Linux
9 241 (17.59%) ITIL
10 229 (16.72%) SQL Server
11 203 (14.82%) MS Office
12 199 (14.53%) MS Exchange
13 190 (13.87%) Windows Server 2008
14 188 (13.72%) Degree
15 181 (13.21%) Firewall
16 167 (12.19%) Finance
16 167 (12.19%) TCP/IP
17 166 (12.12%) Windows 7
18 158 (11.53%) Cisco
19 153 (11.17%) Windows Server 2012
19 153 (11.17%) VMware Infrastructure
20 137 (10.00%) SLA
21 135 (9.85%) LAN
22 127 (9.27%) Oracle
23 124 (9.05%) Microsoft Certification
24 122 (8.91%) WAN
25 120 (8.76%) Unix
26 119 (8.69%) DNS
27 113 (8.25%) Office 365
28 109 (7.96%) Hyper-V

Technical Support Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 199 (14.53%) MS Exchange
2 102 (7.45%) IIS
3 94 (6.86%) SharePoint
4 59 (4.31%) Skype for Business
5 58 (4.23%) Apache
6 53 (3.87%) WebSphere
7 50 (3.65%) Exchange Server 2010
8 45 (3.28%) Tomcat
9 37 (2.70%) Exchange Server 2013
10 36 (2.63%) Exchange Server 2007
11 34 (2.48%) WebLogic
12 32 (2.34%) JBoss
13 16 (1.17%) Exchange Server 2003
14 11 (0.80%) IBM Notes
15 8 (0.58%) Alfresco
15 8 (0.58%) SharePoint 2013
16 5 (0.36%) Blackberry Enterprise Server
17 4 (0.29%) Confluence
17 4 (0.29%) Joomla!
17 4 (0.29%) WebLogic Portal
Applications
1 286 (20.88%) MS Excel
2 203 (14.82%) MS Office
3 20 (1.46%) MS PowerPoint
4 14 (1.02%) MS Visio
5 4 (0.29%) Mozilla Thunderbird
6 2 (0.15%) MS Project
7 1 (0.073%) ProjectWise
7 1 (0.073%) Revit
7 1 (0.073%) Spreadsheet
Business Applications
1 15 (1.09%) Remedy ITSM
2 14 (1.02%) Dynamics CRM
3 7 (0.51%) Dynamics AX
4 6 (0.44%) Oracle EBS
4 6 (0.44%) Oracle EBS R12
5 4 (0.29%) MetaTrader
5 4 (0.29%) Oracle Applications
5 4 (0.29%) SAP Business One
6 2 (0.15%) Payment Gateway
6 2 (0.15%) Retail-J
6 2 (0.15%) Sage 1000
6 2 (0.15%) Sage 200
6 2 (0.15%) SAP Oil and Gas
7 1 (0.073%) assyst
7 1 (0.073%) AWD
7 1 (0.073%) Dynamics NAV
7 1 (0.073%) Infor SunSystems
7 1 (0.073%) Line 500
7 1 (0.073%) Markit EDM
7 1 (0.073%) thinkFolio
Cloud Services
1 113 (8.25%) Office 365
2 49 (3.58%) SaaS
3 39 (2.85%) Amazon AWS
4 21 (1.53%) Microsoft Azure
5 9 (0.66%) Google Apps
6 8 (0.58%) Cloud Computing
7 6 (0.44%) GitHub
7 6 (0.44%) OneDrive
8 4 (0.29%) Mimecast
9 3 (0.22%) Yammer
10 1 (0.073%) Adobe Creative Cloud
10 1 (0.073%) Dropbox
10 1 (0.073%) IaaS
10 1 (0.073%) SuccessFactors
Communications & Networking
1 181 (13.21%) Firewall
2 167 (12.19%) TCP/IP
3 135 (9.85%) LAN
4 122 (8.91%) WAN
5 119 (8.69%) DNS
6 96 (7.01%) SAN
7 88 (6.42%) Internet
8 87 (6.35%) VoIP
9 78 (5.69%) DHCP
10 57 (4.16%) VPN
11 50 (3.65%) Wireless
12 38 (2.77%) VLAN
13 37 (2.70%) SMTP
14 33 (2.41%) Broadband
14 33 (2.41%) NAS
15 32 (2.34%) PBX
16 31 (2.26%) HTTP
17 24 (1.75%) Skype
18 23 (1.68%) Network Security
18 23 (1.68%) Wi-Fi
Database & Business Intelligence
1 229 (16.72%) SQL Server
2 57 (4.16%) MySQL
3 35 (2.55%) SQL Server 2008
4 33 (2.41%) SQL Server 2012
5 25 (1.82%) Oracle Database
6 20 (1.46%) Relational Database
7 18 (1.31%) BusinessObjects
7 18 (1.31%) SQL Server 2005
8 15 (1.09%) SQL Server Reporting Services
9 12 (0.88%) DB2
10 10 (0.73%) Oracle Reports
10 10 (0.73%) SQL Server 2000
11 9 (0.66%) PostgreSQL
11 9 (0.66%) RDBMS
12 8 (0.58%) MongoDB
13 7 (0.51%) Oracle Database 11g
13 7 (0.51%) SQL Server 2014
13 7 (0.51%) SQL Server Integration Services
14 6 (0.44%) KDB
14 6 (0.44%) SQL Server Analysis Services
Development Applications
1 13 (0.95%) JIRA
2 12 (0.88%) Oracle Forms
3 8 (0.58%) Visual Studio
4 7 (0.51%) Android Studio
5 6 (0.44%) JDeveloper
5 6 (0.44%) Subversion
5 6 (0.44%) Toad
6 5 (0.36%) Jenkins
7 4 (0.29%) Maven
7 4 (0.29%) Selenium
7 4 (0.29%) SQL Server Management Studio (SSMS)
8 3 (0.22%) Git (software)
8 3 (0.22%) NCrunch
8 3 (0.22%) ReSharper
9 2 (0.15%) Bugzilla
9 2 (0.15%) NeoLoad
9 2 (0.15%) PowerBuilder
10 1 (0.073%) HP UFT
10 1 (0.073%) LoadRunner
10 1 (0.073%) ProC
General
1 167 (12.19%) Finance
2 102 (7.45%) Telecoms
3 38 (2.77%) German Language
4 34 (2.48%) Banking
5 33 (2.41%) French Language
6 30 (2.19%) Retail
7 28 (2.04%) Manufacturing
8 20 (1.46%) Spanish Language
9 19 (1.39%) Marketing
10 13 (0.95%) Advertising
10 13 (0.95%) Front Office
11 12 (0.88%) Back Office
12 9 (0.66%) Electronics
13 8 (0.58%) Legal
14 7 (0.51%) Automotive
14 7 (0.51%) Billing
15 6 (0.44%) Local Government
16 5 (0.36%) Italian Language
17 4 (0.29%) Law
17 4 (0.29%) Portuguese Language
Libraries, Frameworks & Software Standards
1 61 (4.45%) .NET
2 54 (3.94%) HTML
3 38 (2.77%) Web Services
4 22 (1.61%) XML
5 20 (1.46%) CSS
6 17 (1.24%) Spring
7 14 (1.02%) J2EE
8 13 (0.95%) FIX Protocol
9 10 (0.73%) Regular Expression
9 10 (0.73%) SOAP
10 8 (0.58%) iBATIS
10 8 (0.58%) Middleware
11 6 (0.44%) Django
11 6 (0.44%) JSON
11 6 (0.44%) JSP
12 5 (0.36%) Ajax
12 5 (0.36%) ASP.NET
12 5 (0.36%) CSS3
12 5 (0.36%) JPA
13 4 (0.29%) RabbitMQ
Miscellaneous
1 99 (7.23%) Analytical Skills
2 71 (5.18%) Computer Science
3 55 (4.01%) Data Centre
4 49 (3.58%) Blackberry
5 35 (2.55%) Driving Licence
6 31 (2.26%) Management Information System
7 27 (1.97%) Clustering
7 27 (1.97%) Replication
8 24 (1.75%) Enterprise Software
9 20 (1.46%) PKI
10 19 (1.39%) iPad
11 18 (1.31%) Handset
12 16 (1.17%) Private Cloud
13 15 (1.09%) Mathematics
14 13 (0.95%) iPhone
15 12 (0.88%) e-Learning
16 11 (0.80%) Video Conferencing
17 10 (0.73%) Equities
17 10 (0.73%) Mobile Computing
17 10 (0.73%) PMI
Operating Systems
1 713 (52.04%) Windows
2 346 (25.26%) Windows Server
3 250 (18.25%) Linux
4 190 (13.87%) Windows Server 2008
5 166 (12.12%) Windows 7
6 153 (11.17%) Windows Server 2012
7 120 (8.76%) Unix
8 100 (7.30%) Windows Server 2003
9 75 (5.47%) Windows 8
10 62 (4.53%) Windows XP
11 52 (3.80%) Apple iOS
12 47 (3.43%) Windows 10
13 44 (3.21%) Android
14 42 (3.07%) Mac OS X
15 20 (1.46%) Mac OS
16 19 (1.39%) Red Hat Enterprise Linux
17 16 (1.17%) Solaris
18 13 (0.95%) Windows Vista
19 12 (0.88%) CentOS
20 11 (0.80%) SUSE
Processes & Methodologies
1 241 (17.59%) ITIL
2 70 (5.11%) Project Management
3 67 (4.89%) CRM
4 63 (4.60%) Service Management
5 62 (4.53%) Service Delivery
6 45 (3.28%) Incident Management
7 44 (3.21%) Mentoring
7 44 (3.21%) Problem Management
8 38 (2.77%) Coaching
9 34 (2.48%) Presales
10 31 (2.26%) Change Management
10 31 (2.26%) Data Protection
11 28 (2.04%) Continuous Improvement
12 27 (1.97%) Change Control
13 25 (1.82%) Time Management
13 25 (1.82%) Validation
14 22 (1.61%) Business Intelligence
15 21 (1.53%) ITSM
15 21 (1.53%) Line Management
15 21 (1.53%) PRINCE2
Programming Languages
1 391 (28.54%) SQL
2 98 (7.15%) Java
3 60 (4.38%) PowerShell
4 46 (3.36%) JavaScript
5 41 (2.99%) Python
6 34 (2.48%) C#
7 33 (2.41%) C
8 24 (1.75%) C++
8 24 (1.75%) PHP
9 23 (1.68%) Shell Script
10 20 (1.46%) Perl
10 20 (1.46%) PL/SQL
11 16 (1.17%) VBScript
12 15 (1.09%) T-SQL
13 9 (0.66%) VB
14 8 (0.58%) Bash Shell
14 8 (0.58%) VBA
15 4 (0.29%) Delphi
15 4 (0.29%) R
15 4 (0.29%) Ruby
Qualifications
1 188 (13.72%) Degree
2 124 (9.05%) Microsoft Certification
3 85 (6.20%) Cisco Certification
4 79 (5.77%) CCNA
5 68 (4.96%) MCSE
6 53 (3.87%) MCP
7 36 (2.63%) MCSA
7 36 (2.63%) Security Cleared
8 32 (2.34%) VMware Certified Professional (VCP)
9 27 (1.97%) MCITP
10 23 (1.68%) ITIL Certification
10 23 (1.68%) SC Cleared
11 19 (1.39%) CISSP
12 16 (1.17%) CEH
13 15 (1.09%) A+ Certification
13 15 (1.09%) MCDST
14 12 (0.88%) Citrix Certification
14 12 (0.88%) PMI Certification
15 11 (0.80%) CCNP
15 11 (0.80%) VCP5
Quality Assurance & Compliance
1 137 (10.00%) SLA
2 16 (1.17%) QA
3 15 (1.09%) ISO/IEC 27001
4 12 (0.88%) Data Quality
4 12 (0.88%) PCI DSS
5 4 (0.29%) HL7
6 2 (0.15%) ISO/IEC 20000
7 1 (0.073%) DICOM
7 1 (0.073%) GAMP
7 1 (0.073%) ISO 9001
System Software
1 420 (30.66%) Active Directory
2 153 (11.17%) VMware Infrastructure
3 109 (7.96%) Hyper-V
4 25 (1.82%) Terminal Services
5 22 (1.61%) vSphere
6 19 (1.39%) VMware ESXi
6 19 (1.39%) XenApp
7 18 (1.31%) VMware ESX
8 17 (1.24%) Microsoft App-V
9 16 (1.17%) BitLocker
10 14 (1.02%) Virtual Machines
11 12 (0.88%) Terminal Server
11 12 (0.88%) Virtual Servers
12 11 (0.80%) IMail Server
13 8 (0.58%) Microsoft Virtual Server
13 8 (0.58%) Virtual Desktop
13 8 (0.58%) XenDesktop
13 8 (0.58%) XenServer
14 7 (0.51%) Oracle RAC
14 7 (0.51%) Samba
Systems Management
1 41 (2.99%) SCCM
2 40 (2.92%) Backup Exec
3 18 (1.31%) Nagios
4 16 (1.17%) AirWatch
4 16 (1.17%) Icinga
5 15 (1.09%) FortiGate
6 14 (1.02%) Norton AntiVirus
7 10 (0.73%) Nmap
8 8 (0.58%) Microsoft Clustering
8 8 (0.58%) NetBackup
8 8 (0.58%) SCVMM
9 7 (0.51%) Nessus
10 6 (0.44%) ITRS Geneos
10 6 (0.44%) McAfee ePO
11 5 (0.36%) Control-M
11 5 (0.36%) SCOM
12 4 (0.29%) Perfmon
12 4 (0.29%) SCSM
12 4 (0.29%) WSUS
13 3 (0.22%) Microsoft Data Protection Manager
Vendors
1 526 (38.39%) Microsoft
2 275 (20.07%) VMware
3 158 (11.53%) Cisco
4 127 (9.27%) Oracle
5 97 (7.08%) Citrix
6 59 (4.31%) Apple
7 55 (4.01%) HP
8 38 (2.77%) IBM
8 38 (2.77%) Veeam
9 37 (2.70%) Avaya
10 36 (2.63%) EMC
11 32 (2.34%) Mitel
12 30 (2.19%) Red Hat
13 27 (1.97%) Symantec
14 24 (1.75%) Sophos
15 22 (1.61%) NEC
16 21 (1.53%) Fortinet
17 20 (1.46%) Salesforce.com
18 19 (1.39%) Juniper
18 19 (1.39%) Remedy
Bristol, Avon
Opus Recruitment Solutions Ltd
Salary: £23000 - £26000 per annum
Posted: Yesterday
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £25000 per annum + benefits
Posted: 2 days ago
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £25,000 per annum +bonus (10%), health, pension, train
Posted: 21 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + 30 days holiday + excellent pension scheme
Posted: 16 hours ago
Essex
Senitor Associates
Posted: Yesterday
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + career progression
Posted: 16 hours ago
Addlestone, Surrey
Complete Tech Limited
Salary: Up to £21,500 per annum + great benefits
Posted: 15 hours ago
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 16 hours ago
Chatham, Kent
SLS Services Ltd
Salary: Negotiable
Posted: Yesterday
Manchester, Lancashire
Oscar
Salary: £30000 - £40000 per annum
Posted: Yesterday
Stockton-On-Tees, Cleveland
Solutions Recruitment
Salary: From £21,000 to £21,000 per annum
Posted: 3 days ago
London
Acumin
Salary: From £35,000 to £50,000 per annum
Posted: Yesterday
Bexley, Kent
SLS Services Ltd
Salary: Up to £40,000 + benefits
Posted: Yesterday
Guildford, Surrey
Senitor Associates
Salary: £24000 per annum
Posted: 16 hours ago
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: Yesterday
East London
Oscar
Salary: £40000 - £50000 per annum
Posted: 6 days ago
Poole, Dorset
Team Jobs
Salary: From £18,000 to £21,000 per annum 29days hols,pension,private health
Posted: 2 days ago
City, London
Miller Maxwell Ltd
Salary: From £30,000 to £40,000 per annum + Bonus + Benefits
Posted: Yesterday
Reading, Berkshire
Capita Resourcing - IT Resourcing
Salary: £20000.00 - £28000.00 per annum + Pension & Benefits
Posted: 3 days ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £27000.00 per annum + Benefits
Posted: 2 days ago
South East
Imperative People
Salary: £35000.00 - £45000.00 per annum + PACKAGE
Posted: 3 days ago
West Sussex
Cyber Team
Salary: From £300 to £35,000 per annum Benefits Package
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
Ping IT Recruitment ltd
Salary: From £45,000 to £55,000 per annum
Posted: 2 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £15000 - £16400 per annum + Benefits
Posted: 3 days ago
Southport, Merseyside
Oscar
Salary: £25000 - £30000 per annum + Pension, bonus, on call
Posted: 2 days ago
London
Square One Resources
Salary: From £30,000 to £50,000 per annum + Pension, Benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £25000.00 per annum
Posted: 3 days ago
City, London
Fruition IT Resources Limited
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Posted: 3 days ago