The table below looks at the statistics for the Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Technical Support
Rank 281 338 263
Rank change year-on-year
+57 -75
Permanent jobs requiring a Technical Support 1009 772 1173
As % of all permanent IT jobs located in England 0.94% 0.77% 1.07%
As % of the Job Titles category 1.00% 0.82% 1.13%
Number of salaries quoted 833 663 1041
Average salary £32,000 £31,500 £31,500
Average salary % change year-on-year
+1.58% -
90% offered a salary of more than £21,500 £21,750 £21,000
10% offered a salary of more than £45,800 £45,000 £50,000
UK excluding London average salary £30,000 £30,000 £28,500
% change year-on-year
- +5.26%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100964 94057 104141
As % of all permanent IT jobs located in England 94.39% 94.25% 95.25%
Number of salaries quoted 82543 79050 89527
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 19 September 2014.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +64 371 £35,000 - 38
South East +49 345 £31,750 -2.30% 42
East of England -22 81 £27,500 -12.00% 13
South West +20 74 £26,500 -21.48% 11
Yorkshire -28 50 £23,500 -16.07% 8
West Midlands +2 36 £32,500 +16.07% 3
North West -55 28 £26,500 +8.16% 9
East Midlands -32 15 £27,500 +10.00% 5
North East -10 7 £30,500 +29.78% 6
Midlands - 5 £55,000 -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in England

For the 6 months to 19 September 2014, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 1198 (57.10%) Windows
2 838 (39.94%) Microsoft
3 599 (28.55%) Active Directory
4 555 (26.45%) SQL
5 472 (22.50%) VMware
6 468 (22.31%) MS Excel
7 418 (19.92%) ITIL
8 417 (19.88%) SQL Server
9 395 (18.83%) MS Office
10 379 (18.06%) Windows Server 2008
11 377 (17.97%) Linux
12 349 (16.63%) MS Exchange
13 321 (15.30%) Finance
14 301 (14.35%) Degree
15 281 (13.39%) TCP/IP
16 259 (12.35%) VMware Infrastructure
17 251 (11.96%) Citrix
18 250 (11.92%) Windows Server 2003
18 250 (11.92%) UNIX
19 243 (11.58%) Firewall
20 234 (11.15%) Oracle
20 234 (11.15%) DNS
21 227 (10.82%) SLA
22 224 (10.68%) Microsoft Certification
22 224 (10.68%) Windows 7
23 198 (9.44%) Cisco
24 181 (8.63%) Analytical Skills
25 172 (8.20%) LAN
26 168 (8.01%) DHCP
27 166 (7.91%) Java

Technical Support
Top Related IT Skills in England by Category

For the 6 months to 19 September 2014, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 349 (16.63%) MS Exchange
2 147 (7.01%) SharePoint
3 133 (6.34%) Exchange Server 2010
4 129 (6.15%) IIS
5 82 (3.91%) Exchange Server 2007
6 56 (2.67%) Lync
7 52 (2.48%) Exchange Server 2013
8 51 (2.43%) Exchange Server 2003
9 48 (2.29%) Tomcat
10 40 (1.91%) Apache
11 36 (1.72%) Lotus Domino
12 29 (1.38%) Blackberry Enterprise Server
13 22 (1.05%) IBM Notes
14 17 (0.81%) WebLogic
15 16 (0.76%) WebSphere
16 15 (0.71%) SharePoint 2010
17 10 (0.48%) SAS
17 10 (0.48%) Alfresco
18 8 (0.38%) Oracle Workflow
18 8 (0.38%) SharePoint Server
Applications
1 468 (22.31%) MS Excel
2 395 (18.83%) MS Office
3 23 (1.10%) MS PowerPoint
4 13 (0.62%) PowerPivot
5 11 (0.52%) MS Visio
6 6 (0.29%) Spreadsheet
7 4 (0.19%) Acrobat
7 4 (0.19%) MS Project
7 4 (0.19%) AutoCAD
8 2 (0.095%) Final Cut Pro
8 2 (0.095%) PrintSoft PReS
9 1 (0.048%) Adobe Illustrator
9 1 (0.048%) Photoshop
9 1 (0.048%) FreeHand
Business Applications
1 28 (1.33%) Oracle General Ledger
2 27 (1.29%) Oracle Payables
2 27 (1.29%) Oracle Assets
2 27 (1.29%) Oracle Financials
3 26 (1.24%) Oracle Receivables
4 20 (0.95%) Dynamics AX
5 17 (0.81%) Oracle EBS R12
6 15 (0.71%) Oracle EBS
7 13 (0.62%) Oracle Cash Management
8 12 (0.57%) SAP Business One
9 11 (0.52%) Dynamics CRM
10 8 (0.38%) Oracle Applications
10 8 (0.38%) Remedy ITSM
11 5 (0.24%) Oracle Subledger Accounting
12 4 (0.19%) SAP SRM
12 4 (0.19%) Oracle 11i
12 4 (0.19%) PeopleSoft HRMS
12 4 (0.19%) Oracle ERP
13 3 (0.14%) Dynamics NAV
13 3 (0.14%) Teamcenter
Cloud Services
1 61 (2.91%) SaaS
2 46 (2.19%) Office 365
3 19 (0.91%) PaaS
4 13 (0.62%) IaaS
5 8 (0.38%) Microsoft Azure
6 7 (0.33%) Cloud Computing
7 3 (0.14%) Google Apps
8 1 (0.048%) Route 53
8 1 (0.048%) Amazon EC2
8 1 (0.048%) Amazon S3
8 1 (0.048%) Amazon AWS
8 1 (0.048%) IBM SmartCloud
8 1 (0.048%) ElastiCache
8 1 (0.048%) Amazon ElastiCache
8 1 (0.048%) Taleo
Communications & Networking
1 281 (13.39%) TCP/IP
2 243 (11.58%) Firewall
3 234 (11.15%) DNS
4 172 (8.20%) LAN
5 168 (8.01%) DHCP
6 157 (7.48%) Internet
7 148 (7.05%) SAN
8 136 (6.48%) WAN
9 133 (6.34%) VPN
10 58 (2.76%) VoIP
11 55 (2.62%) Wireless
12 43 (2.05%) LDAP
13 32 (1.53%) SSL
14 31 (1.48%) NAS
15 29 (1.38%) MPLS
16 26 (1.24%) HTTP
17 25 (1.19%) PBX
18 24 (1.14%) Ethernet
19 21 (1.00%) ISDN
20 20 (0.95%) Wi-Fi
Database & Business Intelligence
1 417 (19.88%) SQL Server
2 79 (3.77%) SQL Server Reporting Services
3 74 (3.53%) MySQL
4 69 (3.29%) Relational Database
5 55 (2.62%) SQL Server 2008
6 44 (2.10%) SQL Server 2005
7 41 (1.95%) Oracle Database
8 39 (1.86%) RDBMS
9 36 (1.72%) SQL Server 2012
10 33 (1.57%) Big Data
11 27 (1.29%) DB2
12 25 (1.19%) Oracle Database 10g
13 23 (1.10%) SQL Server 2000
14 17 (0.81%) NoSQL
15 16 (0.76%) Crystal Reports
16 14 (0.67%) Oracle Reports
17 13 (0.62%) Oracle BI Publisher
18 11 (0.52%) OLAP
18 11 (0.52%) Oracle OLAP
18 11 (0.52%) MongoDB
Development Applications
1 17 (0.81%) Oracle Forms
2 8 (0.38%) Team Foundation Server
3 6 (0.29%) Talend Open Studio
3 6 (0.29%) Eclipse
4 4 (0.19%) Visual Studio
5 3 (0.14%) VSS/SourceSafe
5 3 (0.14%) PowerBuilder
5 3 (0.14%) Subversion
5 3 (0.14%) Maven
5 3 (0.14%) Jenkins
6 2 (0.095%) WATIR
6 2 (0.095%) Selenium
6 2 (0.095%) SilkTest
6 2 (0.095%) JIRA
6 2 (0.095%) QuickTest Pro
6 2 (0.095%) LoadRunner
6 2 (0.095%) AdminStudio
7 1 (0.048%) Bugzilla
7 1 (0.048%) CruiseControl
7 1 (0.048%) Oracle APEX
General
1 321 (15.30%) Finance
2 90 (4.29%) French Language
3 77 (3.67%) Telecoms
4 74 (3.53%) German Language
5 63 (3.00%) Banking
6 54 (2.57%) Legal
7 45 (2.14%) Law
8 44 (2.10%) Retail
9 33 (1.57%) Front Office
10 31 (1.48%) Advertising
10 31 (1.48%) Spanish Language
11 30 (1.43%) Back Office
12 28 (1.33%) Manufacturing
13 27 (1.29%) Marketing
14 25 (1.19%) Electronics
15 21 (1.00%) Japanese Language
15 21 (1.00%) Russian Language
16 17 (0.81%) Multimedia
17 15 (0.71%) Pharmaceutical
18 10 (0.48%) Investment Banking
Libraries, Frameworks & Software Standards
1 126 (6.01%) HTML
2 109 (5.20%) .NET
2 109 (5.20%) XML
3 66 (3.15%) CSS
4 60 (2.86%) Web Services
5 37 (1.76%) ASP.NET
6 29 (1.38%) SOAP
7 25 (1.19%) J2EE
8 19 (0.91%) jQuery
9 15 (0.71%) Classic ASP
10 14 (0.67%) COM
10 14 (0.67%) WSDL
11 10 (0.48%) XHTML
11 10 (0.48%) JSP
12 9 (0.43%) XSL
12 9 (0.43%) .NET Framework
13 8 (0.38%) DHTML
13 8 (0.38%) Android SDK
14 7 (0.33%) HTML5
14 7 (0.33%) Java EE
Miscellaneous
1 181 (8.63%) Analytical Skills
2 92 (4.39%) Computer Science
3 66 (3.15%) Blackberry
4 49 (2.34%) Mathematics
5 43 (2.05%) Clustering
6 37 (1.76%) Enterprise Software
7 35 (1.67%) Biometrics
8 30 (1.43%) Management Information System
9 28 (1.33%) Open Source
10 27 (1.29%) Fat Client
10 27 (1.29%) Thin Client
11 23 (1.10%) Client/Server
12 20 (0.95%) Video Conferencing
13 19 (0.91%) AS400
14 17 (0.81%) Replication
14 17 (0.81%) iPhone
14 17 (0.81%) iSeries
15 15 (0.71%) Data Integration
16 14 (0.67%) PKI
17 13 (0.62%) Hedge funds
Operating Systems
1 1198 (57.10%) Windows
2 379 (18.06%) Windows Server 2008
3 377 (17.97%) Linux
4 250 (11.92%) UNIX
4 250 (11.92%) Windows Server 2003
5 224 (10.68%) Windows 7
6 159 (7.58%) Windows XP
7 158 (7.53%) Windows Server 2012
8 79 (3.77%) Windows 8
9 54 (2.57%) Solaris
10 47 (2.24%) Windows Vista
11 43 (2.05%) Mac OS X
12 33 (1.57%) Ubuntu
13 32 (1.53%) Red Hat Enterprise Linux
14 28 (1.33%) Android
15 24 (1.14%) AIX
16 22 (1.05%) CentOS
17 18 (0.86%) Debian
18 16 (0.76%) Apple iOS
19 14 (0.67%) HPUX
Processes & Methodologies
1 418 (19.92%) ITIL
2 87 (4.15%) Service Management
3 81 (3.86%) Service Delivery
4 79 (3.77%) Disaster Recovery
5 73 (3.48%) Project Management
6 70 (3.34%) Business Intelligence
7 62 (2.96%) CRM
8 60 (2.86%) Time Management
9 51 (2.43%) Incident Management
10 50 (2.38%) Problem Management
10 50 (2.38%) Analytics
11 45 (2.14%) Root Cause Analysis
11 45 (2.14%) Line Management
12 41 (1.95%) Change Management
13 39 (1.86%) ERP
13 39 (1.86%) Mentoring
14 37 (1.76%) ITSM
15 36 (1.72%) Configuration Management
16 33 (1.57%) Validation
17 32 (1.53%) Network Management
Programming Languages
1 555 (26.45%) SQL
2 166 (7.91%) Java
3 110 (5.24%) JavaScript
4 71 (3.38%) Python
5 63 (3.00%) PowerShell
6 53 (2.53%) C#
7 50 (2.38%) PL/SQL
8 38 (1.81%) PHP
9 37 (1.76%) Perl
10 33 (1.57%) Bash Shell
11 31 (1.48%) C
12 29 (1.38%) VBScript
13 26 (1.24%) C++
13 26 (1.24%) Shell Script
14 25 (1.19%) T-SQL
15 17 (0.81%) VB
15 17 (0.81%) VB.NET
16 8 (0.38%) Ruby
17 7 (0.33%) VBA
18 6 (0.29%) ABAP
Qualifications
1 301 (14.35%) Degree
2 224 (10.68%) Microsoft Certification
3 151 (7.20%) MCSE
4 97 (4.62%) Cisco Certification
5 91 (4.34%) MCP
6 83 (3.96%) MCITP
7 77 (3.67%) CCNA
8 76 (3.62%) Security Cleared
9 69 (3.29%) MCSA
10 42 (2.00%) ITIL Certification
11 40 (1.91%) SC Cleared
12 25 (1.19%) CCNP
13 22 (1.05%) Network+ Certification
14 20 (0.95%) A+ Certification
14 20 (0.95%) CISSP
15 19 (0.91%) VMware Certified Professional (VCP)
16 17 (0.81%) CEH
17 12 (0.57%) ITIL Foundation Certificate
18 11 (0.52%) HNC
19 10 (0.48%) JNCIA
Quality Assurance & Compliance
1 227 (10.82%) SLA
2 22 (1.05%) ISO/IEC 27001
3 21 (1.00%) QA
4 13 (0.62%) Sarbanes-Oxley
5 9 (0.43%) HL7
6 8 (0.38%) ISO 9001
7 7 (0.33%) Data Quality
8 4 (0.19%) PCI DSS
9 2 (0.095%) COBIT
10 1 (0.048%) Solvency II
System Software
1 599 (28.55%) Active Directory
2 259 (12.35%) VMware Infrastructure
3 157 (7.48%) Hyper-V
4 65 (3.10%) XenApp
5 58 (2.76%) vSphere
6 54 (2.57%) VMware ESX
7 28 (1.33%) Terminal Services
8 24 (1.14%) Microsoft App-V
9 21 (1.00%) XenDesktop
10 20 (0.95%) XenServer
11 14 (0.67%) VMware ESXi
12 13 (0.62%) NFS
12 13 (0.62%) Citrix Presentation Server
13 11 (0.52%) Terminal Server
14 10 (0.48%) VMware Workstation
15 7 (0.33%) Squid
15 7 (0.33%) UAG
16 6 (0.29%) VMware Server
17 5 (0.24%) vCloud
18 4 (0.19%) IMail Server
Systems Management
1 69 (3.29%) SCCM
2 27 (1.29%) WSUS
3 24 (1.14%) Backup Exec
4 23 (1.10%) NetBackup
5 21 (1.00%) SCOM
6 17 (0.81%) Norton AntiVirus
7 10 (0.48%) Tivoli
8 9 (0.43%) HP SIM
9 8 (0.38%) McAfee ePO
10 7 (0.33%) Tivoli Storage Manager
10 7 (0.33%) Control-M
11 6 (0.29%) BMC PATROL
12 4 (0.19%) Nagios
12 4 (0.19%) MOM
12 4 (0.19%) Systems Management Server (SMS)
12 4 (0.19%) Cisco CUCM
13 2 (0.095%) Cisco UCCX
13 2 (0.095%) OpenView
13 2 (0.095%) Nessus
13 2 (0.095%) MIMEsweeper
Vendors
1 838 (39.94%) Microsoft
2 472 (22.50%) VMware
3 251 (11.96%) Citrix
4 234 (11.15%) Oracle
5 198 (9.44%) Cisco
6 109 (5.20%) HP
7 64 (3.05%) Bloomberg
8 61 (2.91%) Apple
9 48 (2.29%) SAP
10 46 (2.19%) Dell
11 44 (2.10%) Sun
11 44 (2.10%) Symantec
12 42 (2.00%) Juniper
13 41 (1.95%) IBM
14 39 (1.86%) Red Hat
15 32 (1.53%) NetApp
16 31 (1.48%) Reuters
17 26 (1.24%) McAfee
17 26 (1.24%) Avaya
18 24 (1.14%) CheckPoint
Luton, Bedfordshire
Lumesse
Salary: bonus + benefits
Posted: 17 hours ago
City, London
Bloomberg LP
Posted: Yesterday
City, London
Bloomberg LP
Posted: Yesterday
Aylesbury, Buckinghamshire
Intelligent Recruitment
Salary: From £25,000 to £32,000 per annum Superb base with excellent bonus and
Posted: Yesterday
Derby, Derbyshire
Greywood Associates Limited
Salary: £20000 - £23000 per annum + Benefits
Posted: Yesterday
Greater Manchester
Opus Recruitment Solutions Ltd
Salary: £20000 to £25000 per annum
Posted: Yesterday
London
Bridge Noble
Salary: £25000 - £35000 per annum + Excellent Benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £22,000 to £22,000 per annum
Posted: Yesterday
Horsham, West Sussex
IT Connections
Salary: £35,000 to £45,000
Posted: Yesterday
City, London
Harrington Starr
Salary: £30000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Focus IT Recruitment
Salary: From £28,000 to £35,000 per annum + Great Benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £16,000 to £18,000 per annum
Posted: Yesterday
London
ACL Recruitment
Salary: benefits
Posted: Yesterday
Manchester, Lancashire
People Source Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + on-call allowance, bonus
Posted: 2 days ago
London
RBW Consulting
Salary: From £45,000 to £60,000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 2 days ago
City, London
Bloomberg LP
Posted: 2 days ago
London
Eximius Group Limited
Salary: Offering very competitive annual salary
Posted: 2 days ago
City, London
Salt
Salary: £50000 - £70000 per annum + bonus & benefits
Posted: 2 days ago