The table below looks at the statistics for the Technical Support role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Technical Support
Rank 318 316 338
Rank change year-on-year
-2 +22
Permanent jobs requiring a Technical Support 909 984 850
As % of all permanent IT jobs located in England 0.96% 0.99% 0.87%
As % of the Job Titles category 1.00% 1.03% 0.90%
Number of salaries quoted 820 866 706
Average salary £30,000 £32,500 £31,000
Average salary % change year-on-year
-7.69% +4.83%
90% offered a salary of more than £21,500 £21,450 £21,500
10% offered a salary of more than £50,000 £47,500 £47,500
UK excluding London average salary £30,000 £32,000 £30,000
% change year-on-year
-6.25% +6.66%
Technical Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90807 95908 94217
As % of all permanent IT jobs located in England 96.14% 96.48% 96.30%
Number of salaries quoted 77011 80194 76700
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Technical Support
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the England region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in England

Technical Support
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the England region.

Technical Support Salary Trend in England

Technical Support
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Technical Support across the England region over the 3 months to 9 February 2016.

Technical Support Salary Histogram in England

Technical Support
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the England region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 323 £36,500 +4.28% 24
South East -39 302 £35,000 - 38
Yorkshire +26 74 £24,750 -0.38% 7
North West +55 70 £26,500 -5.35% 11
East of England -22 63 £26,750 -10.83% 10
South West -11 31 £25,000 -16.66% 6
East Midlands -15 23 £40,000 +39.13% 1
West Midlands -23 17 £23,500 -27.69% 7
North East +2 4 £19,500 -26.96% 2
Midlands - 4 £30,000 -
Technical Support
UK

Technical Support
Top 30 Related IT Skills in England

For the 6 months to 9 February 2016, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 983 (55.13%) Windows
2 746 (41.84%) Microsoft
3 613 (34.38%) Active Directory
4 530 (29.73%) Windows Server
5 480 (26.92%) VMware
6 422 (23.67%) SQL
7 365 (20.47%) MS Excel
8 364 (20.42%) MS Exchange
9 326 (18.28%) Windows Server 2008
10 321 (18.00%) ITIL
11 314 (17.61%) Linux
12 306 (17.16%) Windows Server 2012
13 290 (16.26%) Firewall
14 281 (15.76%) VMware Infrastructure
15 275 (15.42%) MS Office
16 270 (15.14%) Degree
17 244 (13.68%) SQL Server
17 244 (13.68%) Cisco
18 225 (12.62%) Analytical Skills
19 221 (12.39%) TCP/IP
20 214 (12.00%) Windows 7
21 211 (11.83%) Finance
22 200 (11.22%) SLA
23 190 (10.66%) Unix
24 189 (10.60%) LAN
24 189 (10.60%) Hyper-V
25 182 (10.21%) DNS
26 180 (10.10%) WAN
27 177 (9.93%) Windows Server 2003
28 162 (9.09%) Citrix

Technical Support
Top Related IT Skills in England by Category

For the 6 months to 9 February 2016, IT jobs across the England region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 364 (20.42%) MS Exchange
2 148 (8.30%) Exchange Server 2010
3 135 (7.57%) Exchange Server 2013
4 124 (6.95%) IIS
5 78 (4.37%) SharePoint
6 62 (3.48%) Tomcat
7 50 (2.80%) Apache
8 44 (2.47%) WebSphere
9 42 (2.36%) Exchange Server 2007
10 39 (2.19%) Exchange Server 2003
11 36 (2.02%) JBoss
11 36 (2.02%) Skype for Business
12 29 (1.63%) WebLogic
13 26 (1.46%) SharePoint 2010
14 23 (1.29%) Exchange Server 2000
15 22 (1.23%) CMS
16 13 (0.73%) BizTalk Server
17 12 (0.67%) IBM Notes
17 12 (0.67%) WebSphere Application Server
18 10 (0.56%) Site Server
Applications
1 365 (20.47%) MS Excel
2 275 (15.42%) MS Office
3 10 (0.56%) MS PowerPoint
4 4 (0.22%) Adobe Creative Suite
5 3 (0.17%) MS Visio
6 1 (0.056%) InfoPath
6 1 (0.056%) MS Project
6 1 (0.056%) Photoshop
6 1 (0.056%) Spreadsheet
Business Applications
1 12 (0.67%) Remedy ITSM
2 10 (0.56%) Dynamics CRM
2 10 (0.56%) Infor SunSystems
3 9 (0.50%) SAP Business One
4 7 (0.39%) Decalog
4 7 (0.39%) HiInvest
4 7 (0.39%) LatentZero
4 7 (0.39%) thinkFolio
5 4 (0.22%) Cognos Business Intelligence
6 3 (0.17%) Dynamics AX
6 3 (0.17%) Oracle Assets
6 3 (0.17%) Oracle CRM
6 3 (0.17%) Oracle EBS
6 3 (0.17%) Oracle EBS R12
6 3 (0.17%) Oracle General Ledger
6 3 (0.17%) Oracle iProcurement
6 3 (0.17%) Oracle Payables
6 3 (0.17%) Oracle Procure-to-Pay
6 3 (0.17%) Oracle Receivables
7 2 (0.11%) Changepoint
Cloud Services
1 93 (5.22%) Office 365
2 72 (4.04%) SaaS
3 40 (2.24%) IaaS
4 14 (0.79%) Amazon AWS
4 14 (0.79%) Cloud Computing
5 11 (0.62%) Microsoft Azure
6 8 (0.45%) PaaS
7 5 (0.28%) Mimecast
8 4 (0.22%) Google Analytics
9 3 (0.17%) Joyent
10 2 (0.11%) Google Apps
11 1 (0.056%) Amazon S3
11 1 (0.056%) MailChimp
Communications & Networking
1 290 (16.26%) Firewall
2 221 (12.39%) TCP/IP
3 189 (10.60%) LAN
4 182 (10.21%) DNS
5 180 (10.10%) WAN
6 127 (7.12%) DHCP
7 125 (7.01%) SAN
8 105 (5.89%) VPN
9 101 (5.66%) Internet
10 93 (5.22%) VoIP
11 64 (3.59%) Broadband
12 48 (2.69%) SMTP
13 39 (2.19%) iSCSI
14 32 (1.79%) NAS
15 31 (1.74%) Wireless
16 28 (1.57%) Fibre Channel
16 28 (1.57%) LDAP
17 27 (1.51%) VLAN
18 22 (1.23%) Wi-Fi
19 20 (1.12%) ADSL
Database & Business Intelligence
1 244 (13.68%) SQL Server
2 43 (2.41%) MySQL
2 43 (2.41%) Relational Database
3 39 (2.19%) SQL Server 2008
4 33 (1.85%) SQL Server 2012
5 24 (1.35%) SQL Server Reporting Services
6 23 (1.29%) SQL Server 2005
7 21 (1.18%) Oracle Database
8 20 (1.12%) BusinessObjects
9 13 (0.73%) NoSQL
10 12 (0.67%) RDBMS
11 11 (0.62%) MongoDB
12 9 (0.50%) Apache Cassandra
12 9 (0.50%) Ingres
12 9 (0.50%) MariaDB
13 8 (0.45%) Crystal Reports
13 8 (0.45%) Data Warehouse
14 7 (0.39%) DB2
14 7 (0.39%) SQLPlus
15 6 (0.34%) Informix
Development Applications
1 18 (1.01%) JIRA
1 18 (1.01%) Visual Studio
2 9 (0.50%) PowerBuilder
2 9 (0.50%) Subversion
3 6 (0.34%) GDB
3 6 (0.34%) Git (software)
4 4 (0.22%) ERwin
4 4 (0.22%) Firebug
4 4 (0.22%) Oracle Forms
4 4 (0.22%) Selenium
5 2 (0.11%) Eclipse
5 2 (0.11%) Team Foundation Server
5 2 (0.11%) VSS/SourceSafe
6 1 (0.056%) Maven
6 1 (0.056%) MSI
6 1 (0.056%) WiX
General
1 211 (11.83%) Finance
2 151 (8.47%) Telecoms
3 79 (4.43%) German Language
4 52 (2.92%) French Language
5 50 (2.80%) Banking
6 38 (2.13%) Retail
7 29 (1.63%) Manufacturing
7 29 (1.63%) Marketing
8 25 (1.40%) Legal
9 21 (1.18%) Financial Institution
9 21 (1.18%) Front Office
9 21 (1.18%) Law
10 18 (1.01%) Back Office
11 17 (0.95%) Italian Language
12 16 (0.90%) Electronics
12 16 (0.90%) Spanish Language
13 11 (0.62%) Publishing
14 10 (0.56%) Games
15 8 (0.45%) Advertising
15 8 (0.45%) Mandarin Language
Libraries, Frameworks & Software Standards
1 98 (5.50%) .NET
2 89 (4.99%) HTML
3 75 (4.21%) XML
4 49 (2.75%) CSS
5 31 (1.74%) Web Services
6 19 (1.07%) Middleware
7 17 (0.95%) J2EE
8 14 (0.79%) LAMP
9 12 (0.67%) .NET Framework
9 12 (0.67%) SOAP
9 12 (0.67%) WCF
10 11 (0.62%) ASP.NET
10 11 (0.62%) FIX Protocol
11 7 (0.39%) WebSphere MQ
12 6 (0.34%) REST
13 5 (0.28%) Ajax
13 5 (0.28%) DHTML
13 5 (0.28%) XHTML
13 5 (0.28%) XSLT
14 4 (0.22%) Oracle Fusion
Miscellaneous
1 225 (12.62%) Analytical Skills
2 118 (6.62%) Data Centre
3 103 (5.78%) Computer Science
4 58 (3.25%) Management Information System
5 49 (2.75%) Blackberry
6 31 (1.74%) Driving Licence
7 28 (1.57%) Client/Server
8 25 (1.40%) SWIFT
9 23 (1.29%) Mathematics
10 20 (1.12%) Enterprise Software
11 12 (0.67%) Biometrics
11 12 (0.67%) HP Storage
11 12 (0.67%) NHS
12 11 (0.62%) Physics
13 10 (0.56%) Equities
13 10 (0.56%) Hedge funds
13 10 (0.56%) Replication
14 9 (0.50%) Clustering
14 9 (0.50%) Derivative
14 9 (0.50%) Video Conferencing
Operating Systems
1 983 (55.13%) Windows
2 530 (29.73%) Windows Server
3 326 (18.28%) Windows Server 2008
4 314 (17.61%) Linux
5 306 (17.16%) Windows Server 2012
6 214 (12.00%) Windows 7
7 190 (10.66%) Unix
8 177 (9.93%) Windows Server 2003
9 141 (7.91%) Windows 8
10 64 (3.59%) Windows XP
11 50 (2.80%) Android
12 46 (2.58%) Apple iOS
13 28 (1.57%) Solaris
14 27 (1.51%) Red Hat Enterprise Linux
15 24 (1.35%) Windows 2000 Server
16 22 (1.23%) Windows 10
17 18 (1.01%) Mac OS X
18 16 (0.90%) Windows Vista
19 14 (0.79%) Debian
20 13 (0.73%) Ubuntu
Processes & Methodologies
1 321 (18.00%) ITIL
2 92 (5.16%) Service Delivery
3 74 (4.15%) CRM
4 73 (4.09%) Service Management
5 66 (3.70%) Mentoring
6 49 (2.75%) Time Management
7 43 (2.41%) Incident Management
8 38 (2.13%) Change Management
8 38 (2.13%) Root Cause Analysis
9 37 (2.08%) ERP
10 36 (2.02%) Data Management
11 35 (1.96%) Disaster Recovery
12 32 (1.79%) Presales
13 31 (1.74%) Problem Management
13 31 (1.74%) Project Management
14 28 (1.57%) Continuous Improvement
15 27 (1.51%) ITSM
16 26 (1.46%) Coaching
16 26 (1.46%) Data Protection
16 26 (1.46%) Software Engineering
Programming Languages
1 422 (23.67%) SQL
2 98 (5.50%) Java
3 82 (4.60%) JavaScript
4 59 (3.31%) PowerShell
5 53 (2.97%) C#
6 46 (2.58%) Perl
7 42 (2.36%) VB
8 35 (1.96%) Bash Shell
9 34 (1.91%) C++
10 31 (1.74%) C
10 31 (1.74%) Shell Script
11 25 (1.40%) PL/SQL
12 22 (1.23%) Python
13 21 (1.18%) PHP
14 16 (0.90%) VBScript
15 14 (0.79%) VBA
16 11 (0.62%) VB.NET
17 10 (0.56%) T-SQL
18 8 (0.45%) Ruby
19 7 (0.39%) sed
Qualifications
1 270 (15.14%) Degree
2 147 (8.24%) Microsoft Certification
3 123 (6.90%) Cisco Certification
4 109 (6.11%) CCNA
5 74 (4.15%) MCSE
6 38 (2.13%) MCP
7 34 (1.91%) MCITP
8 30 (1.68%) VMware Certified Professional (VCP)
9 26 (1.46%) Security Cleared
10 21 (1.18%) CCNP
11 20 (1.12%) MCSA
12 18 (1.01%) SC Cleared
13 14 (0.79%) Citrix Certification
14 13 (0.73%) CCA
15 12 (0.67%) ITIL Certification
16 10 (0.56%) CISSP
16 10 (0.56%) MCDST
16 10 (0.56%) NCDA
17 9 (0.50%) CEH
18 8 (0.45%) ACTC
Quality Assurance & Compliance
1 200 (11.22%) SLA
2 21 (1.18%) QA
3 15 (0.84%) ISO/IEC 27001
4 5 (0.28%) Data Quality
5 3 (0.17%) PCI DSS
6 2 (0.11%) HL7
6 2 (0.11%) SEPA
System Software
1 613 (34.38%) Active Directory
2 281 (15.76%) VMware Infrastructure
3 189 (10.60%) Hyper-V
4 56 (3.14%) VMware ESX
5 53 (2.97%) VMware ESXi
6 48 (2.69%) Terminal Services
6 48 (2.69%) XenApp
7 47 (2.64%) vSphere
8 35 (1.96%) XenDesktop
9 26 (1.46%) Terminal Server
10 18 (1.01%) XenServer
11 16 (0.90%) VMware Server
12 13 (0.73%) IMail Server
13 12 (0.67%) Microsoft App-V
14 10 (0.56%) VMware Workstation
15 8 (0.45%) NFS
16 7 (0.39%) vCloud
17 5 (0.28%) VirtualBox
17 5 (0.28%) Xen
18 4 (0.22%) Tivoli Workload Scheduler
Systems Management
1 61 (3.42%) SCCM
2 24 (1.35%) Backup Exec
3 22 (1.23%) McAfee ePO
3 22 (1.23%) SCOM
4 17 (0.95%) NetBackup
5 13 (0.73%) Norton AntiVirus
6 11 (0.62%) WSUS
7 9 (0.50%) OpenView
7 9 (0.50%) SCVMM
7 9 (0.50%) Symantec Enterprise Vault
8 8 (0.45%) Tivoli Storage Manager
9 7 (0.39%) Systems Management Server (SMS)
10 6 (0.34%) Cisco UCCX
10 6 (0.34%) EdgeSight
10 6 (0.34%) FortiGate
11 5 (0.28%) Cisco CUCM
11 5 (0.28%) SCOrch
11 5 (0.28%) Tivoli
11 5 (0.28%) Zenoss
12 4 (0.22%) Legato
Vendors
1 746 (41.84%) Microsoft
2 480 (26.92%) VMware
3 244 (13.68%) Cisco
4 162 (9.09%) Citrix
5 152 (8.52%) Oracle
6 81 (4.54%) HP
7 73 (4.09%) IBM
8 61 (3.42%) Dell
9 60 (3.37%) Apple
10 45 (2.52%) NetApp
11 43 (2.41%) Avaya
12 35 (1.96%) Symantec
13 32 (1.79%) Remedy
14 26 (1.46%) BT
14 26 (1.46%) CheckPoint
14 26 (1.46%) Intel Security
14 26 (1.46%) Red Hat
15 25 (1.40%) Juniper
16 24 (1.35%) Sun
17 23 (1.29%) EMC
Hemel Hempstead, Hertfordshire
Circle Recruitment
Salary: £27000 - £35000 per annum + Relocation Package plus Benefits
Posted: 23 hours ago
Brentford, Middlesex
Searchability
Salary: £31000 per annum
Posted: 23 hours ago
City, London
Verticality Ltd
Salary: £35000 - £50000 per annum
Posted: Yesterday
Bristol, Avon
Sanderson
Salary: £20000.00 - £24000.00 per annum
Posted: Yesterday
London
HAYS INFORMATION TECHNOLOGY
Salary: £50000.00 - £55000.00 per annum
Posted: Yesterday
Sheffield, South Yorkshire
Integrity IT Solutions
Salary: Unspecified £25-40k+Benefits
Posted: Yesterday
Maidstone, Kent
Talent Spa
Salary: £17k - 20k per year
Posted: Yesterday
Birmingham, West Midlands (County)
Colossus Associates
Salary: £22000 - £28000 per annum, Benefits Excellent
Posted: Yesterday
Bedford, Bedfordshire
Circle Recruitment
Salary: £25000 - £34000 per annum + Car
Posted: Yesterday
High Wycombe, Buckinghamshire
Davanti Solutions
Salary: From £25,000 to £35,000 per annum
Posted: Yesterday
Feltham, Middlesex
2M Employment Solutions
Salary: £22000.00 per annum + plus bonus and benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Berkshire
Logic Engagements Ltd
Salary: £40000 per annum + bonus, on-call allowance
Posted: Yesterday
West London
Blue Glue
Posted: Yesterday
Oxfordshire
Red10
Salary: £50000 - £60000 per annum
Posted: Yesterday
London
Experis IT
Salary: Benefits
Posted: Yesterday
Leeds, West Yorkshire
Connected IT
Salary: £20000 - £35000 per annum + Bonus + Benefits
Posted: 3 days ago
Slough, Berkshire
Connected IT
Salary: £25000 - £45000 per annum + Benefits
Posted: 3 days ago
West London
TTR UK Ltd
Salary: £45000.00 per annum
Posted: 3 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £28000 per annum + Benefits
Posted: 4 days ago
Liverpool, Merseyside
Greywood Associates Limited
Salary: £35000 - £40000 per annum + benefits
Posted: 4 days ago
Camberley, Surrey
Peopleworks
Salary: From £35,000 to £37,000 per annum £35,000 to £37,000 Negotiable + G'Te
Posted: 4 days ago
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: 4 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £25000 - £35000 per annum + Career Progression!
Posted: 4 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £30000 per annum + Hands on training!
Posted: 4 days ago
Cambridge, Cambridgeshire
Edgar Cowen
Salary: £20000 - £27000 per annum + Interview slots available!
Posted: 4 days ago
London
Hays Finance Technology
Salary: £45000.00 - £60000.00 per annum + bonus
Posted: 4 days ago
North London
Senitor Associates
Salary: £24000 per annum
Posted: 4 days ago
Maidenhead, Berkshire
Reed Technology
Salary: £30000 - £35000 per annum
Posted: 5 days ago
Reading, Berkshire
HAYS INFORMATION TECHNOLOGY
Salary: £25000 - £27000 per annum + Benefits
Posted: 5 days ago