The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 159 175 186
Rank change year-on-year
+16 +11
Permanent jobs citing Incident Management 88 79 75
As % of all permanent IT jobs located in the North West 1.33% 1.14% 1.02%
As % of the Processes & Methodologies category 1.60% 1.38% 1.28%
Number of salaries quoted 78 59 48
Average salary £40,150 £37,500 £43,750
Average salary % change year-on-year
+7.06% -14.28%
90% offered a salary of more than £23,500 £18,400 £24,550
10% offered a salary of more than £50,000 £54,000 £62,900
UK excluding London average salary £40,000 £37,500 £39,000
% change year-on-year
+6.66% -3.84%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5497 5733 5858
As % of all permanent IT jobs located in the North West 83.20% 82.85% 79.59%
Number of salaries quoted 4454 4665 4831
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £25,000
10% offered a salary of more than £57,500 £59,889 £55,000
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 27 March 2015.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +15 52 £40,150 +23.53% 5
Cheshire +14 32 £47,000 -6.00% 1
Merseyside +6 2 £25,125 -4.28% 1
Lancashire - 2 £20,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 27 March 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 124 (58.22%) ITIL
2 86 (40.38%) Problem Management
3 82 (38.50%) Change Management
3 82 (38.50%) Windows
4 78 (36.62%) Microsoft
5 71 (33.33%) Finance
6 58 (27.23%) Service Management
7 52 (24.41%) MS Excel
8 46 (21.60%) MS Office
9 36 (16.90%) Degree
10 33 (15.49%) VMware
10 33 (15.49%) Active Directory
11 32 (15.02%) Service Delivery
12 31 (14.55%) Microsoft Certification
13 30 (14.08%) SQL Server
13 30 (14.08%) Cisco
14 29 (13.62%) Security Cleared
15 28 (13.15%) Windows 7
16 27 (12.68%) SQL
16 27 (12.68%) SLA
17 26 (12.21%) Oracle
17 26 (12.21%) MCITP
18 25 (11.74%) Agile Software Development
19 24 (11.27%) Citrix
20 22 (10.33%) MCDST
21 21 (9.86%) Line Management
21 21 (9.86%) Analytical Skills
22 20 (9.39%) Root Cause Analysis
22 20 (9.39%) VMware Infrastructure
22 20 (9.39%) Legal

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 27 March 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 14 (6.57%) MS Exchange
2 7 (3.29%) IIS
3 6 (2.82%) Exchange Server 2010
4 4 (1.88%) Blackberry Enterprise Server
5 3 (1.41%) SharePoint 2010
5 3 (1.41%) IBM Notes
5 3 (1.41%) SharePoint
6 2 (0.94%) WebLogic
6 2 (0.94%) Oracle HTTP Server
6 2 (0.94%) Apache
6 2 (0.94%) Tomcat
6 2 (0.94%) Exchange Server 2007
6 2 (0.94%) Oracle Service Bus
7 1 (0.47%) CMS
7 1 (0.47%) WebSphere
7 1 (0.47%) Exchange Server 2013
Applications
1 52 (24.41%) MS Excel
2 46 (21.60%) MS Office
Business Applications
1 2 (0.94%) Oracle 11i
1 2 (0.94%) Oracle EBS
1 2 (0.94%) Oracle EBS R12
1 2 (0.94%) Oracle BPM
2 1 (0.47%) SAP FI/CO
2 1 (0.47%) SAP CO
2 1 (0.47%) SAP FI
Cloud Services
1 1 (0.47%) SaaS
Communications & Networking
1 16 (7.51%) Firewall
2 12 (5.63%) Network Security
3 10 (4.69%) LAN
3 10 (4.69%) VoIP
4 9 (4.23%) SAN
4 9 (4.23%) Cisco ASA
5 8 (3.76%) DHCP
6 7 (3.29%) Ethernet
6 7 (3.29%) VPN
6 7 (3.29%) IPv4
6 7 (3.29%) Cisco IOS
7 5 (2.35%) DNS
8 4 (1.88%) TCP/IP
9 3 (1.41%) WAN
9 3 (1.41%) Intrusion Detection
9 3 (1.41%) Wireshark
9 3 (1.41%) tcpdump
10 2 (0.94%) OpenLDAP
10 2 (0.94%) HTTP
10 2 (0.94%) LDAP
Database & Business Intelligence
1 30 (14.08%) SQL Server
2 19 (8.92%) SQL Server 2008
3 10 (4.69%) Oracle Database
4 9 (4.23%) Oracle Database 12c
4 9 (4.23%) Oracle Database 11g
4 9 (4.23%) Oracle9i Database
4 9 (4.23%) Oracle Database 10g
5 8 (3.76%) SQL Server Integration Services
5 8 (3.76%) SQL Server 2012
6 2 (0.94%) Hadoop
6 2 (0.94%) Oracle Reports
7 1 (0.47%) SQL Server Reporting Services
7 1 (0.47%) SQL Server 2005
7 1 (0.47%) Data Mining
7 1 (0.47%) DB2
7 1 (0.47%) Big Data
Development Applications
1 11 (5.16%) Team Foundation Server
2 4 (1.88%) ClearCase
3 2 (0.94%) Oracle Forms
3 2 (0.94%) Subversion
3 2 (0.94%) Git (software)
4 1 (0.47%) Visual Studio
4 1 (0.47%) Dreamweaver
General
1 71 (33.33%) Finance
2 20 (9.39%) Legal
3 16 (7.51%) Law
4 11 (5.16%) Telecoms
5 9 (4.23%) Banking
6 8 (3.76%) Retail
7 5 (2.35%) Billing
8 4 (1.88%) Retail Banking
9 2 (0.94%) Corporate Banking
9 2 (0.94%) Pharmaceutical
9 2 (0.94%) Advertising
Job Titles
1 47 (22.07%) Analyst
2 28 (13.15%) Team Leader
3 24 (11.27%) 2nd Line Support
4 22 (10.33%) Service Manager
5 19 (8.92%) Service Analyst
5 19 (8.92%) Technical Team Leader
6 18 (8.45%) Service Desk Analyst
6 18 (8.45%) Support Analyst
7 17 (7.98%) DBA
8 14 (6.57%) Operations Manager
9 13 (6.10%) Service Desk Team Leader
10 12 (5.63%) IT Services Manager
11 11 (5.16%) Operations Team Leader
11 11 (5.16%) Developer
12 10 (4.69%) 1st Line Support
12 10 (4.69%) Environment Manager
12 10 (4.69%) Service Operations Manager
13 9 (4.23%) Support Engineer
13 9 (4.23%) Infrastructure Engineer
13 9 (4.23%) Technical Support
Libraries, Frameworks & Software Standards
1 11 (5.16%) Web Services
2 9 (4.23%) XML
3 7 (3.29%) Middleware
3 7 (3.29%) CSS
4 6 (2.82%) HTML
5 5 (2.35%) .NET
6 4 (1.88%) J2EE
6 4 (1.88%) ASP.NET
6 4 (1.88%) XSLT
6 4 (1.88%) HTML5
7 3 (1.41%) CSS3
8 2 (0.94%) WSDL
8 2 (0.94%) Cocoa
8 2 (0.94%) JSF
8 2 (0.94%) Java SE
8 2 (0.94%) JSON
9 1 (0.47%) JSTL
9 1 (0.47%) WCF
9 1 (0.47%) LINQ
9 1 (0.47%) jQuery
Miscellaneous
1 21 (9.86%) Analytical Skills
2 15 (7.04%) Computer Science
3 10 (4.69%) Management Information System
4 9 (4.23%) Client/Server
5 8 (3.76%) Blackberry
5 8 (3.76%) Replication
5 8 (3.76%) Clustering
5 8 (3.76%) Cryptography
5 8 (3.76%) PKI
6 6 (2.82%) iPhone
6 6 (2.82%) iPad
6 6 (2.82%) User Experience
7 5 (2.35%) Tandem
7 5 (2.35%) IBM Mainframe
7 5 (2.35%) Mainframe
8 4 (1.88%) Mathematics
9 3 (1.41%) Life Science
9 3 (1.41%) Algorithms
10 2 (0.94%) Mobile App
10 2 (0.94%) iSeries
Operating Systems
1 82 (38.50%) Windows
2 28 (13.15%) Windows 7
3 19 (8.92%) Windows XP
4 13 (6.10%) Windows Server 2008
5 10 (4.69%) UNIX
5 10 (4.69%) Linux
5 10 (4.69%) Windows Server 2012
6 9 (4.23%) Solaris
7 8 (3.76%) Mac OS X
8 7 (3.29%) Android
9 4 (1.88%) Mac OS
10 3 (1.41%) Windows Server 2003
11 2 (0.94%) Apple iOS
11 2 (0.94%) Windows 8
Processes & Methodologies
1 124 (58.22%) ITIL
2 86 (40.38%) Problem Management
3 82 (38.50%) Change Management
4 58 (27.23%) Service Management
5 32 (15.02%) Service Delivery
6 25 (11.74%) Agile Software Development
7 21 (9.86%) Line Management
8 20 (9.39%) Root Cause Analysis
9 18 (8.45%) Capacity Management
10 15 (7.04%) ITIL V3
10 15 (7.04%) Document Management
10 15 (7.04%) Stakeholder Management
11 14 (6.57%) Project Management
12 11 (5.16%) Migration
12 11 (5.16%) Time Management
12 11 (5.16%) Performance Tuning
13 9 (4.23%) Database Tuning
14 8 (3.76%) Data Migration
14 8 (3.76%) Stakeholder Engagement
14 8 (3.76%) PRINCE
Programming Languages
1 27 (12.68%) SQL
2 10 (4.69%) Java
3 9 (4.23%) PowerShell
4 8 (3.76%) T-SQL
5 6 (2.82%) C++
5 6 (2.82%) JavaScript
5 6 (2.82%) C
6 5 (2.35%) C#
7 2 (0.94%) Objective-C
8 1 (0.47%) VBScript
Qualifications
1 36 (16.90%) Degree
2 31 (14.55%) Microsoft Certification
3 29 (13.62%) Security Cleared
4 26 (12.21%) MCITP
5 22 (10.33%) MCDST
6 17 (7.98%) SC Cleared
6 17 (7.98%) ITIL Certification
7 14 (6.57%) MCP
8 13 (6.10%) ISEB
9 12 (5.63%) A+ Certification
9 12 (5.63%) MCSA
9 12 (5.63%) MOS
10 11 (5.16%) MCSE
11 10 (4.69%) ISTQB
11 10 (4.69%) ISTQB Foundation Certification
12 6 (2.82%) ITIL Foundation Certificate
13 3 (1.41%) GNVQ
13 3 (1.41%) NVQ Level 3
13 3 (1.41%) CISM
13 3 (1.41%) GCIH
Quality Assurance & Compliance
1 27 (12.68%) SLA
2 2 (0.94%) Sarbanes-Oxley
2 2 (0.94%) ISO/IEC 27001
2 2 (0.94%) QA
2 2 (0.94%) ISO 9001
2 2 (0.94%) GxP
System Software
1 33 (15.49%) Active Directory
2 20 (9.39%) VMware Infrastructure
3 8 (3.76%) Hyper-V
4 7 (3.29%) XenDesktop
5 3 (1.41%) Snort
Systems Management
1 9 (4.23%) Foglight
1 9 (4.23%) Oracle RMAN
1 9 (4.23%) Data Guard
Vendors
1 78 (36.62%) Microsoft
2 33 (15.49%) VMware
3 30 (14.08%) Cisco
4 26 (12.21%) Oracle
5 24 (11.27%) Citrix
6 16 (7.51%) NetApp
7 11 (5.16%) CA
8 9 (4.23%) Juniper
8 9 (4.23%) Imperva
9 8 (3.76%) Sun
10 5 (2.35%) IBM
11 4 (1.88%) Mitel
12 3 (1.41%) Splunk
12 3 (1.41%) LogRhythm
12 3 (1.41%) Lotus
12 3 (1.41%) BT
12 3 (1.41%) HP
12 3 (1.41%) Dell
13 2 (0.94%) EMC
13 2 (0.94%) SAP
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: Yesterday
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: Yesterday
Whitehaven
Capita - ITIN
Salary: £26000.00 - £29000.00 per annum
Posted: Yesterday
Greater Manchester
The MRJ Group
Salary: £40000 - £48000 per annum
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £28000 - £32000 per annum
Posted: 4 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £20000 - £27000 per annum + On call + healthcare + Benefits
Posted: 5 days ago
Liverpool, Merseyside
QVC
Salary: Unspecified £Competitive + Benefits
Posted: 9 days ago