The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 163 155 179
Rank change year-on-year
-8 +24
Permanent jobs citing Incident Management 87 105 80
As % of all permanent IT jobs located in the North West 1.32% 1.47% 1.09%
As % of the Processes & Methodologies category 1.58% 1.77% 1.37%
Number of salaries quoted 76 79 55
Average salary £40,150 £32,500 £36,250
Average salary % change year-on-year
+23.53% -10.34%
90% offered a salary of more than £23,500 £19,700 £22,600
10% offered a salary of more than £50,000 £64,000 £60,200
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5507 5922 5836
As % of all permanent IT jobs located in the North West 83.55% 82.63% 79.47%
Number of salaries quoted 4400 4797 4803
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £25,500
10% offered a salary of more than £57,500 £57,500 £55,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 21 April 2015.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 21 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -18 44 £40,075 +27.22% 5
Cheshire +18 38 £46,000 +2.22% 5
Merseyside +7 3 £25,125 -8.63% 1
Lancashire 0 1 £20,000 -31.83%
Cumbria - 1 £27,500 - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 21 April 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 105 (55.85%) ITIL
2 85 (45.21%) Problem Management
3 82 (43.62%) Windows
4 76 (40.43%) Microsoft
5 72 (38.30%) Change Management
6 53 (28.19%) Service Management
7 51 (27.13%) Finance
7 51 (27.13%) MS Excel
8 43 (22.87%) MS Office
9 35 (18.62%) VMware
10 34 (18.09%) Active Directory
11 31 (16.49%) Degree
12 30 (15.96%) Cisco
12 30 (15.96%) SQL Server
12 30 (15.96%) SQL
13 29 (15.43%) Security Cleared
14 27 (14.36%) Microsoft Certification
15 26 (13.83%) Agile Software Development
15 26 (13.83%) Windows 7
16 24 (12.77%) Citrix
17 23 (12.23%) Analytical Skills
18 22 (11.70%) SLA
18 22 (11.70%) Service Delivery
18 22 (11.70%) MCITP
19 21 (11.17%) MCDST
19 21 (11.17%) VMware Infrastructure
20 20 (10.64%) Firewall
20 20 (10.64%) Legal
20 20 (10.64%) Oracle
21 19 (10.11%) Windows XP

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 21 April 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 15 (7.98%) MS Exchange
2 7 (3.72%) IIS
3 6 (3.19%) Exchange Server 2010
4 4 (2.13%) Exchange Server 2013
5 3 (1.60%) IBM Notes
5 3 (1.60%) Blackberry Enterprise Server
6 2 (1.06%) CMS
6 2 (1.06%) Exchange Server 2007
6 2 (1.06%) Oracle Service Bus
6 2 (1.06%) SharePoint 2010
6 2 (1.06%) Apache
6 2 (1.06%) Tomcat
6 2 (1.06%) SharePoint
6 2 (1.06%) Oracle HTTP Server
6 2 (1.06%) WebLogic
Applications
1 51 (27.13%) MS Excel
2 43 (22.87%) MS Office
Business Applications
1 2 (1.06%) Oracle 11i
1 2 (1.06%) Oracle EBS
1 2 (1.06%) Oracle EBS R12
1 2 (1.06%) Oracle BPM
2 1 (0.53%) SAP FI/CO
2 1 (0.53%) SAP CO
2 1 (0.53%) SAP FI
Cloud Services
1 1 (0.53%) Microsoft Azure
1 1 (0.53%) SaaS
Communications & Networking
1 20 (10.64%) Firewall
2 13 (6.91%) LAN
3 12 (6.38%) DHCP
3 12 (6.38%) SAN
4 11 (5.85%) Network Security
5 10 (5.32%) VoIP
6 9 (4.79%) Ethernet
6 9 (4.79%) VPN
6 9 (4.79%) IPv4
6 9 (4.79%) Cisco IOS
6 9 (4.79%) Cisco ASA
7 8 (4.26%) DNS
8 5 (2.66%) TCP/IP
9 4 (2.13%) SSL
9 4 (2.13%) WAN
10 3 (1.60%) Intrusion Detection
10 3 (1.60%) Wireshark
10 3 (1.60%) tcpdump
11 2 (1.06%) OpenLDAP
11 2 (1.06%) Internet
Database & Business Intelligence
1 30 (15.96%) SQL Server
2 18 (9.57%) SQL Server 2008
3 8 (4.26%) SQL Server 2012
3 8 (4.26%) SQL Server Integration Services
4 6 (3.19%) Oracle Database
5 5 (2.66%) Oracle Database 12c
5 5 (2.66%) Oracle Database 11g
5 5 (2.66%) Oracle Database 10g
5 5 (2.66%) Oracle9i Database
6 2 (1.06%) SQL Server Reporting Services
6 2 (1.06%) SQL Server 2005
6 2 (1.06%) Oracle Reports
7 1 (0.53%) Big Data
7 1 (0.53%) Cognos Impromptu
7 1 (0.53%) Data Mining
7 1 (0.53%) Informix
Development Applications
1 11 (5.85%) Team Foundation Server
2 2 (1.06%) Visual Studio
2 2 (1.06%) Oracle Forms
2 2 (1.06%) Dreamweaver
2 2 (1.06%) Subversion
2 2 (1.06%) Git (software)
3 1 (0.53%) ClearCase
General
1 51 (27.13%) Finance
2 20 (10.64%) Legal
3 16 (8.51%) Law
4 13 (6.91%) Telecoms
5 5 (2.66%) Billing
6 4 (2.13%) Banking
6 4 (2.13%) Retail
7 2 (1.06%) Advertising
7 2 (1.06%) Pharmaceutical
7 2 (1.06%) Retail Banking
7 2 (1.06%) Corporate Banking
Job Titles
1 41 (21.81%) Analyst
2 25 (13.30%) Team Leader
3 24 (12.77%) 2nd Line Support
4 20 (10.64%) Service Manager
5 17 (9.04%) Service Analyst
5 17 (9.04%) Technical Team Leader
6 16 (8.51%) Service Desk Analyst
7 13 (6.91%) DBA
8 12 (6.38%) Support Analyst
8 12 (6.38%) IT Services Manager
8 12 (6.38%) Service Desk Team Leader
9 11 (5.85%) Operations Manager
9 11 (5.85%) Infrastructure Engineer
10 10 (5.32%) Technical Support
10 10 (5.32%) 1st Line Support
10 10 (5.32%) Environment Manager
10 10 (5.32%) Service Operations Manager
11 9 (4.79%) Operations Team Leader
11 9 (4.79%) Problem Analyst
11 9 (4.79%) Technical Engineer
Libraries, Frameworks & Software Standards
1 12 (6.38%) Web Services
2 7 (3.72%) XML
2 7 (3.72%) HTML
2 7 (3.72%) CSS
3 5 (2.66%) HTML5
3 5 (2.66%) .NET
4 4 (2.13%) ASP.NET
4 4 (2.13%) Middleware
5 3 (1.60%) J2EE
5 3 (1.60%) CSS3
6 2 (1.06%) Entity Framework
6 2 (1.06%) XHTML
6 2 (1.06%) WSDL
6 2 (1.06%) Cocoa
6 2 (1.06%) JSF
6 2 (1.06%) Java SE
6 2 (1.06%) JSON
6 2 (1.06%) WCF
6 2 (1.06%) LINQ
6 2 (1.06%) jQuery
Miscellaneous
1 23 (12.23%) Analytical Skills
2 14 (7.45%) Computer Science
3 8 (4.26%) Management Information System
3 8 (4.26%) Replication
3 8 (4.26%) Clustering
4 7 (3.72%) Client/Server
4 7 (3.72%) Blackberry
5 6 (3.19%) Cryptography
5 6 (3.19%) iPhone
5 6 (3.19%) iPad
6 5 (2.66%) Tandem
6 5 (2.66%) IBM Mainframe
6 5 (2.66%) PKI
6 5 (2.66%) Mainframe
6 5 (2.66%) User Experience
7 4 (2.13%) Mobile App
8 3 (1.60%) Life Science
8 3 (1.60%) Mathematics
9 2 (1.06%) iSeries
10 1 (0.53%) IVR
Operating Systems
1 82 (43.62%) Windows
2 26 (13.83%) Windows 7
3 19 (10.11%) Windows XP
4 13 (6.91%) Linux
5 12 (6.38%) Windows Server 2008
6 10 (5.32%) Windows Server 2012
6 10 (5.32%) UNIX
7 9 (4.79%) Solaris
7 9 (4.79%) Android
7 9 (4.79%) Mac OS X
8 3 (1.60%) Windows Server 2003
8 3 (1.60%) Mac OS
9 2 (1.06%) Apple iOS
9 2 (1.06%) Windows 8
10 1 (0.53%) AIX
Processes & Methodologies
1 105 (55.85%) ITIL
2 85 (45.21%) Problem Management
3 72 (38.30%) Change Management
4 53 (28.19%) Service Management
5 26 (13.83%) Agile Software Development
6 22 (11.70%) Service Delivery
7 19 (10.11%) Line Management
8 18 (9.57%) Root Cause Analysis
9 14 (7.45%) Capacity Management
9 14 (7.45%) ITIL V3
9 14 (7.45%) Project Management
9 14 (7.45%) Document Management
10 13 (6.91%) Migration
11 11 (5.85%) Time Management
12 8 (4.26%) Data Migration
12 8 (4.26%) Knowledge Management
12 8 (4.26%) ITSM
12 8 (4.26%) PRINCE
13 7 (3.72%) E-Commerce
13 7 (3.72%) Stakeholder Management
Programming Languages
1 30 (15.96%) SQL
2 10 (5.32%) Java
3 9 (4.79%) PowerShell
4 8 (4.26%) T-SQL
5 5 (2.66%) JavaScript
6 3 (1.60%) C
6 3 (1.60%) C#
6 3 (1.60%) C++
7 2 (1.06%) Apple Swift
7 2 (1.06%) Objective-C
8 1 (0.53%) VBScript
Qualifications
1 31 (16.49%) Degree
2 29 (15.43%) Security Cleared
3 27 (14.36%) Microsoft Certification
4 22 (11.70%) MCITP
5 21 (11.17%) MCDST
6 14 (7.45%) SC Cleared
7 12 (6.38%) MOS
7 12 (6.38%) A+ Certification
8 10 (5.32%) ITIL Certification
8 10 (5.32%) MCP
8 10 (5.32%) ISEB
8 10 (5.32%) ISTQB
8 10 (5.32%) ISTQB Foundation Certification
9 9 (4.79%) MCSE
10 8 (4.26%) MCSA
10 8 (4.26%) ITIL Foundation Certificate
11 3 (1.60%) CCNA
11 3 (1.60%) HNC
11 3 (1.60%) HND
11 3 (1.60%) GCIH
Quality Assurance & Compliance
1 22 (11.70%) SLA
2 3 (1.60%) QA
3 2 (1.06%) Sarbanes-Oxley
3 2 (1.06%) ISO/IEC 27001
3 2 (1.06%) ISO 9001
3 2 (1.06%) GxP
System Software
1 34 (18.09%) Active Directory
2 21 (11.17%) VMware Infrastructure
3 10 (5.32%) Hyper-V
4 9 (4.79%) XenDesktop
5 3 (1.60%) Snort
Systems Management
1 5 (2.66%) Foglight
1 5 (2.66%) Oracle RMAN
1 5 (2.66%) Data Guard
2 2 (1.06%) SCCM
2 2 (1.06%) Netcool
3 1 (0.53%) Nagios
3 1 (0.53%) OpenView
3 1 (0.53%) Tivoli
3 1 (0.53%) Systems Management Server (SMS)
3 1 (0.53%) OVSD
Vendors
1 76 (40.43%) Microsoft
2 35 (18.62%) VMware
3 30 (15.96%) Cisco
4 24 (12.77%) Citrix
5 20 (10.64%) Oracle
6 18 (9.57%) NetApp
7 10 (5.32%) CA
8 9 (4.79%) Juniper
9 7 (3.72%) Sun
10 6 (3.19%) HP
11 5 (2.66%) Dell
11 5 (2.66%) IBM
11 5 (2.66%) Mitel
11 5 (2.66%) Imperva
12 3 (1.60%) Splunk
12 3 (1.60%) LogRhythm
12 3 (1.60%) Lotus
12 3 (1.60%) BT
12 3 (1.60%) EMC
13 2 (1.06%) Business Objects
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £25,000 per annum depending on experience + benefits
Posted: Yesterday
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: Yesterday
Cheshire
McGregor Boyall
Salary: £23000.00 - £35000.00 per annum
Posted: 5 days ago
Liverpool, Lancashire
Yodel
Posted: 6 days ago
Cheshire
Proprius Recruitment
Salary: From £40,000 to £60,000 per annum
Posted: 6 days ago
Bolton
Trustmarque
Salary: Competitive + Benefits
Posted: 7 days ago
Chester
Hays IT - Uk Posting account
Salary: £35000.00 - £45000.00 per annum + Excellent Package
Posted: 12 days ago
Warrington, Cheshire
Sopra Steria Recruitment
Salary: From £30,000 to £35,000 per annum Plus flexible Benefits
Posted: 19 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 21 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: 26 days ago
Whitehaven
Capita - ITIN
Salary: £26000.00 - £29000.00 per annum
Posted: 26 days ago