The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 187 155 119
Rank change year-on-year
-32 -36
Permanent jobs citing Incident Management 59 98 144
As % of all permanent IT jobs located in the North West 0.96% 1.43% 2.00%
As % of the Processes & Methodologies category 1.12% 1.73% 2.47%
Number of salaries quoted 53 80 102
Average salary £35,000 £42,500 £32,000
Average salary % change year-on-year
-17.64% +32.81%
90% offered a salary of more than £23,000 £22,000 £22,000
10% offered a salary of more than £50,000 £64,000 £43,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5251 5667 5828
As % of all permanent IT jobs located in the North West 85.15% 82.72% 81.11%
Number of salaries quoted 4206 4564 4909
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,000 £26,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £44,750 £42,500 £40,000
% change year-on-year
+5.29% +6.25%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 27 May 2015.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +2 30 £35,000 -22.22% 3
Manchester -40 22 £31,250 -21.87% 14
Merseyside +17 5 £25,125 -40.88% 1
Lancashire -12 1 £42,500 +44.85% 1
Cumbria - 1 £27,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 27 May 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 83 (50.00%) ITIL
2 76 (45.78%) Windows
3 62 (37.35%) Microsoft
4 59 (35.54%) Problem Management
5 51 (30.72%) Change Management
6 48 (28.92%) Finance
7 47 (28.31%) MS Excel
8 41 (24.70%) Service Management
9 38 (22.89%) VMware
10 31 (18.67%) SLA
11 30 (18.07%) SQL Server
12 29 (17.47%) Active Directory
13 28 (16.87%) MS Office
13 28 (16.87%) SQL
14 26 (15.66%) Cisco
14 26 (15.66%) VMware Infrastructure
15 25 (15.06%) Citrix
16 24 (14.46%) Firewall
17 23 (13.86%) Service Delivery
17 23 (13.86%) Degree
18 22 (13.25%) Oracle
19 21 (12.65%) Microsoft Certification
20 20 (12.05%) NetApp
20 20 (12.05%) MS Exchange
21 19 (11.45%) LAN
21 19 (11.45%) Security Cleared
21 19 (11.45%) Windows 7
21 19 (11.45%) Line Management
22 18 (10.84%) Legal
23 17 (10.24%) Agile Software Development

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 27 May 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (12.05%) MS Exchange
2 9 (5.42%) Exchange Server 2010
3 8 (4.82%) IIS
4 5 (3.01%) Exchange Server 2013
5 3 (1.81%) Exchange Server 2007
5 3 (1.81%) SharePoint 2010
5 3 (1.81%) SharePoint
5 3 (1.81%) CMS
6 2 (1.20%) WebLogic
7 1 (0.60%) Apache
7 1 (0.60%) Tomcat
7 1 (0.60%) Oracle Application Server
7 1 (0.60%) Oracle HTTP Server
7 1 (0.60%) Oracle Service Bus
Applications
1 47 (28.31%) MS Excel
2 28 (16.87%) MS Office
Business Applications
1 2 (1.20%) Oracle 11i
1 2 (1.20%) Oracle EBS
1 2 (1.20%) Oracle EBS R12
2 1 (0.60%) Oracle BPM
2 1 (0.60%) Oracle Applications
Cloud Services
1 4 (2.41%) Office 365
2 2 (1.20%) Microsoft Azure
3 1 (0.60%) SaaS
3 1 (0.60%) Cloud Computing
Communications & Networking
1 24 (14.46%) Firewall
2 19 (11.45%) LAN
3 16 (9.64%) SAN
4 14 (8.43%) DHCP
5 13 (7.83%) VoIP
5 13 (7.83%) Network Security
6 12 (7.23%) VPN
7 11 (6.63%) Ethernet
7 11 (6.63%) IPv4
7 11 (6.63%) Cisco IOS
8 9 (5.42%) DNS
8 9 (5.42%) TCP/IP
8 9 (5.42%) Cisco ASA
9 8 (4.82%) WAN
10 3 (1.81%) SSL
10 3 (1.81%) Intrusion Detection
10 3 (1.81%) Wireshark
10 3 (1.81%) Internet
10 3 (1.81%) tcpdump
11 2 (1.20%) Wireless
Database & Business Intelligence
1 30 (18.07%) SQL Server
2 12 (7.23%) SQL Server 2008
3 7 (4.22%) Oracle Database
3 7 (4.22%) SQL Server Reporting Services
4 6 (3.61%) Oracle Database 11g
5 5 (3.01%) Oracle Database 12c
5 5 (3.01%) Oracle Database 10g
5 5 (3.01%) SQL Server Integration Services
5 5 (3.01%) Oracle9i Database
6 4 (2.41%) SQL Server Analysis Services
7 3 (1.81%) Informix
7 3 (1.81%) SQL Server 2005
8 1 (0.60%) Oracle Reports
8 1 (0.60%) Cognos Impromptu
8 1 (0.60%) Data Mining
8 1 (0.60%) Big Data
8 1 (0.60%) SQL Server 2012
Development Applications
1 4 (2.41%) Team Foundation Server
2 3 (1.81%) Visual Studio
2 3 (1.81%) Dreamweaver
2 3 (1.81%) Subversion
2 3 (1.81%) Git (software)
3 1 (0.60%) Oracle Forms
3 1 (0.60%) Jenkins
General
1 48 (28.92%) Finance
2 18 (10.84%) Legal
3 14 (8.43%) Law
4 13 (7.83%) Telecoms
5 5 (3.01%) Billing
6 4 (2.41%) Banking
7 3 (1.81%) Retail
8 2 (1.20%) Advertising
8 2 (1.20%) Retail Banking
8 2 (1.20%) Corporate Banking
9 1 (0.60%) Investment Banking
Job Titles
1 31 (18.67%) Analyst
2 20 (12.05%) 2nd Line Support
3 19 (11.45%) Team Leader
4 18 (10.84%) Service Manager
5 14 (8.43%) Service Analyst
5 14 (8.43%) DBA
5 14 (8.43%) Service Desk Analyst
6 11 (6.63%) Technical Team Leader
6 11 (6.63%) Technical Support
7 10 (6.02%) Operations Manager
7 10 (6.02%) Infrastructure Engineer
7 10 (6.02%) IT Services Manager
7 10 (6.02%) Service Desk Team Leader
8 9 (5.42%) Service Operations Manager
8 9 (5.42%) Developer
9 8 (4.82%) Support Engineer
9 8 (4.82%) SQL DBA
9 8 (4.82%) 2nd Line Support Engineer
10 7 (4.22%) Technical Infrastructure Engineer
10 7 (4.22%) Technical Engineer
Libraries, Frameworks & Software Standards
1 13 (7.83%) Web Services
2 9 (5.42%) HTML
2 9 (5.42%) CSS
3 7 (4.22%) XML
4 6 (3.61%) .NET
4 6 (3.61%) ASP.NET
4 6 (3.61%) HTML5
5 4 (2.41%) J2EE
5 4 (2.41%) jQuery
6 3 (1.81%) JSON
6 3 (1.81%) WCF
6 3 (1.81%) LINQ
6 3 (1.81%) XHTML
6 3 (1.81%) Entity Framework
6 3 (1.81%) CSS3
7 2 (1.20%) WSDL
7 2 (1.20%) Middleware
7 2 (1.20%) Cocoa
7 2 (1.20%) RESTful
7 2 (1.20%) .NET Framework
Miscellaneous
1 17 (10.24%) Data Centre
2 14 (8.43%) Computer Science
3 13 (7.83%) Management Information System
3 13 (7.83%) Analytical Skills
4 8 (4.82%) Replication
4 8 (4.82%) Clustering
4 8 (4.82%) Cryptography
5 6 (3.61%) Client/Server
5 6 (3.61%) iPad
5 6 (3.61%) iPhone
6 5 (3.01%) IBM Mainframe
6 5 (3.01%) Mobile App
6 5 (3.01%) Mainframe
6 5 (3.01%) PKI
6 5 (3.01%) Tandem
7 4 (2.41%) Thin Client
7 4 (2.41%) Blackberry
7 4 (2.41%) Fat Client
8 3 (1.81%) Mathematics
9 2 (1.20%) iSeries
Operating Systems
1 76 (45.78%) Windows
2 19 (11.45%) Windows 7
3 14 (8.43%) Linux
4 13 (7.83%) UNIX
5 11 (6.63%) Android
6 10 (6.02%) Solaris
6 10 (6.02%) Mac OS X
7 9 (5.42%) Windows XP
8 8 (4.82%) Windows Server 2012
9 7 (4.22%) Windows Server 2008
9 7 (4.22%) Windows Server 2003
10 4 (2.41%) AIX
11 2 (1.20%) Apple iOS
11 2 (1.20%) Windows 8
Processes & Methodologies
1 83 (50.00%) ITIL
2 59 (35.54%) Problem Management
3 51 (30.72%) Change Management
4 41 (24.70%) Service Management
5 23 (13.86%) Service Delivery
6 19 (11.45%) Line Management
7 17 (10.24%) Agile Software Development
8 14 (8.43%) Project Management
8 14 (8.43%) Capacity Management
9 13 (7.83%) Document Management
10 11 (6.63%) Root Cause Analysis
10 11 (6.63%) ITIL V3
11 9 (5.42%) Database Tuning
11 9 (5.42%) SDLC
12 7 (4.22%) Performance Tuning
13 6 (3.61%) Knowledge Management
13 6 (3.61%) Migration
13 6 (3.61%) Stakeholder Management
13 6 (3.61%) ITSM
14 5 (3.01%) E-Commerce
Programming Languages
1 28 (16.87%) SQL
2 10 (6.02%) Java
3 8 (4.82%) T-SQL
4 6 (3.61%) JavaScript
5 4 (2.41%) C
5 4 (2.41%) C++
6 3 (1.81%) C#
6 3 (1.81%) Objective-C
7 2 (1.20%) PowerShell
7 2 (1.20%) Apple Swift
8 1 (0.60%) VBScript
Qualifications
1 23 (13.86%) Degree
2 21 (12.65%) Microsoft Certification
3 19 (11.45%) Security Cleared
4 16 (9.64%) MCITP
5 14 (8.43%) MCDST
6 10 (6.02%) MOS
6 10 (6.02%) A+ Certification
7 7 (4.22%) ITIL Certification
8 6 (3.61%) ITIL Foundation Certificate
9 5 (3.01%) MCP
10 4 (2.41%) MCSE
10 4 (2.41%) MCSA
10 4 (2.41%) Cisco Certification
10 4 (2.41%) SC Cleared
11 3 (1.81%) ISTQB Foundation Certification
11 3 (1.81%) ISTQB
11 3 (1.81%) GNVQ
11 3 (1.81%) NVQ Level 3
11 3 (1.81%) CCNA
11 3 (1.81%) ISEB
Quality Assurance & Compliance
1 31 (18.67%) SLA
2 4 (2.41%) QA
3 3 (1.81%) ISO/IEC 27001
4 2 (1.20%) ISO 9001
5 1 (0.60%) ISO/IEC 17799
System Software
1 29 (17.47%) Active Directory
2 26 (15.66%) VMware Infrastructure
3 11 (6.63%) XenDesktop
4 9 (5.42%) Hyper-V
5 3 (1.81%) Snort
6 1 (0.60%) Oracle RAC
Systems Management
1 5 (3.01%) Foglight
1 5 (3.01%) Oracle RMAN
1 5 (3.01%) Data Guard
2 3 (1.81%) OVSD
2 3 (1.81%) Nagios
2 3 (1.81%) OpenView
2 3 (1.81%) Tivoli
2 3 (1.81%) Systems Management Server (SMS)
3 2 (1.20%) Netcool
3 2 (1.20%) SCCM
4 1 (0.60%) Oracle Enterprise Manager
4 1 (0.60%) NetBackup
Vendors
1 62 (37.35%) Microsoft
2 38 (22.89%) VMware
3 26 (15.66%) Cisco
4 25 (15.06%) Citrix
5 22 (13.25%) Oracle
6 20 (12.05%) NetApp
7 10 (6.02%) Juniper
7 10 (6.02%) CA
8 9 (5.42%) HP
9 5 (3.01%) Dell
9 5 (3.01%) IBM
9 5 (3.01%) Imperva
10 4 (2.41%) EMC
11 3 (1.81%) Adobe
11 3 (1.81%) Ektron
11 3 (1.81%) BT
11 3 (1.81%) Splunk
11 3 (1.81%) SolarWinds
11 3 (1.81%) LogRhythm
12 2 (1.20%) ServiceNow
Cheshire
Rullion IT Plus
Salary: £30000 - £40000 per annum + bonus + excellent benefits
Posted: 5 hours ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 15 hours ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £50,000 per annum depending on experience + benefits
Posted: Yesterday
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £67,000 per annum depending on experience + benefits
Posted: Yesterday
Manchester, Lancashire
Adria Solutions Ltd
Salary: £25000 - £32000 per annum + Benefits
Posted: Yesterday
Manchester
Williams and Glyn
Posted: 5 days ago
Manchester
Williams and Glyn
Posted: 5 days ago
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: 5 days ago
Handforth, near Manchester
Frontline Consultancy
Salary: Competitive
Posted: 5 days ago
Manchester
Recruitment Genius
Salary: £40000 - £50000 per annum
Posted: 12 days ago
Runcorn, Cheshire
Atos
Posted: 13 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: 15 days ago
Manchester
Adria Solutions Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 20 days ago
Runcorn, Cheshire
Ricoh
Salary: £25k plus benefits
Posted: 21 days ago
Lancashire
Capita - ITIN
Salary: £23000 - £29100 per annum + Car, OT
Posted: 22 days ago