The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 2 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Mar 2015
Same period 2014 Same period 2013
Incident Management
Rank 149 157 178
Rank change year-on-year
+8 +21
Permanent jobs citing Incident Management 105 86 79
As % of all permanent IT jobs located in the North West 1.52% 1.30% 1.06%
As % of the Processes & Methodologies category 1.83% 1.57% 1.32%
Number of salaries quoted 89 68 55
Average salary £40,150 £36,250 £50,000
Average salary % change year-on-year
+10.75% -27.50%
90% offered a salary of more than £23,300 £18,000 £23,000
10% offered a salary of more than £50,000 £52,550 £65,000
UK excluding London average salary £40,000 £37,500 £40,000
% change year-on-year
+6.66% -6.25%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5749 5495 5998
As % of all permanent IT jobs located in the North West 83.05% 82.78% 80.54%
Number of salaries quoted 4780 4539 4994
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £25,000
10% offered a salary of more than £60,000 £60,000 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 2 March 2015.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 2 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +17 64 £40,150 +33.83% 7
Cheshire +9 37 £45,000 -10.00% 2
Lancashire - 4 £20,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 2 March 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 148 (59.68%) ITIL
2 97 (39.11%) Problem Management
3 88 (35.48%) Change Management
3 88 (35.48%) Finance
4 87 (35.08%) Microsoft
5 85 (34.27%) Windows
6 69 (27.82%) Service Management
7 58 (23.39%) MS Excel
8 50 (20.16%) MS Office
9 39 (15.73%) Degree
10 38 (15.32%) Service Delivery
10 38 (15.32%) Active Directory
11 36 (14.52%) VMware
12 35 (14.11%) Security Cleared
13 34 (13.71%) Microsoft Certification
14 33 (13.31%) Oracle
14 33 (13.31%) SQL Server
15 30 (12.10%) SLA
15 30 (12.10%) Cisco
16 29 (11.69%) MCITP
16 29 (11.69%) Analytical Skills
17 28 (11.29%) Windows 7
17 28 (11.29%) SQL
18 27 (10.89%) Citrix
19 26 (10.48%) ITIL Certification
20 24 (9.68%) Agile Software Development
21 22 (8.87%) SC Cleared
22 21 (8.47%) VMware Infrastructure
22 21 (8.47%) Line Management
22 21 (8.47%) Root Cause Analysis

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 2 March 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (6.45%) MS Exchange
2 11 (4.44%) IIS
3 6 (2.42%) Exchange Server 2010
4 4 (1.61%) Blackberry Enterprise Server
5 3 (1.21%) Exchange Server 2007
5 3 (1.21%) SharePoint 2010
5 3 (1.21%) IBM Notes
5 3 (1.21%) SharePoint
6 2 (0.81%) WebLogic
6 2 (0.81%) Oracle HTTP Server
6 2 (0.81%) Apache
6 2 (0.81%) Tomcat
6 2 (0.81%) Oracle Service Bus
7 1 (0.40%) TPMS
7 1 (0.40%) CMS
7 1 (0.40%) WebSphere
Applications
1 58 (23.39%) MS Excel
2 50 (20.16%) MS Office
Business Applications
1 2 (0.81%) Oracle 11i
1 2 (0.81%) Oracle EBS
1 2 (0.81%) Oracle EBS R12
1 2 (0.81%) Oracle BPM
2 1 (0.40%) SAP FI/CO
2 1 (0.40%) SAP CO
2 1 (0.40%) SAP FI
Communications & Networking
1 16 (6.45%) Firewall
2 13 (5.24%) Network Security
3 12 (4.84%) LAN
4 10 (4.03%) VoIP
5 9 (3.63%) Cisco ASA
6 7 (2.82%) DHCP
6 7 (2.82%) SAN
7 6 (2.42%) IPv4
7 6 (2.42%) Cisco IOS
7 6 (2.42%) Ethernet
7 6 (2.42%) VPN
8 5 (2.02%) TCP/IP
8 5 (2.02%) WAN
9 4 (1.61%) DNS
10 3 (1.21%) Intrusion Detection
10 3 (1.21%) Wireshark
10 3 (1.21%) tcpdump
11 2 (0.81%) OpenLDAP
11 2 (0.81%) Internet
11 2 (0.81%) SSL
Database & Business Intelligence
1 33 (13.31%) SQL Server
2 19 (7.66%) SQL Server 2008
3 11 (4.44%) Oracle Database 11g
3 11 (4.44%) Oracle Database
4 9 (3.63%) Oracle Database 12c
4 9 (3.63%) Oracle9i Database
4 9 (3.63%) Oracle Database 10g
5 8 (3.23%) SQL Server Integration Services
5 8 (3.23%) SQL Server 2012
6 7 (2.82%) Hadoop
7 3 (1.21%) Oracle Reports
8 1 (0.40%) SQL Server Reporting Services
8 1 (0.40%) SQL Server 2005
8 1 (0.40%) Data Mining
8 1 (0.40%) RDBMS
8 1 (0.40%) DB2
8 1 (0.40%) Big Data
8 1 (0.40%) Relational Database
Development Applications
1 11 (4.44%) Team Foundation Server
2 8 (3.23%) ClearCase
3 2 (0.81%) Oracle Forms
3 2 (0.81%) Subversion
3 2 (0.81%) Git (software)
4 1 (0.40%) Visual Studio
4 1 (0.40%) Dreamweaver
General
1 88 (35.48%) Finance
2 18 (7.26%) Banking
2 18 (7.26%) Legal
3 14 (5.65%) Law
4 12 (4.84%) Retail
5 11 (4.44%) Telecoms
6 7 (2.82%) Retail Banking
7 5 (2.02%) Billing
8 3 (1.21%) Publishing
9 2 (0.81%) Corporate Banking
9 2 (0.81%) Advertising
9 2 (0.81%) Pharmaceutical
10 1 (0.40%) Investment Banking
Job Titles
1 61 (24.60%) Analyst
2 28 (11.29%) Team Leader
3 25 (10.08%) Service Analyst
4 24 (9.68%) Service Manager
4 24 (9.68%) Service Desk Analyst
5 22 (8.87%) Support Analyst
6 21 (8.47%) 2nd Line Support
7 19 (7.66%) DBA
7 19 (7.66%) Technical Team Leader
8 14 (5.65%) Operations Manager
8 14 (5.65%) Service Desk Team Leader
9 13 (5.24%) IT Services Manager
10 12 (4.84%) Developer
11 11 (4.44%) Project Manager
11 11 (4.44%) Oracle DBA
11 11 (4.44%) Operations Team Leader
12 10 (4.03%) Problem Analyst
12 10 (4.03%) Environment Manager
12 10 (4.03%) Service Operations Manager
13 9 (3.63%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 14 (5.65%) Web Services
2 13 (5.24%) XML
3 11 (4.44%) Middleware
4 8 (3.23%) XSLT
5 7 (2.82%) CSS
6 6 (2.42%) HTML
7 5 (2.02%) .NET
8 4 (1.61%) J2EE
8 4 (1.61%) ASP.NET
8 4 (1.61%) HTML5
9 3 (1.21%) CSS3
10 2 (0.81%) WSDL
10 2 (0.81%) Cocoa
10 2 (0.81%) JSF
10 2 (0.81%) Java SE
10 2 (0.81%) JSON
11 1 (0.40%) JSTL
11 1 (0.40%) WCF
11 1 (0.40%) LINQ
11 1 (0.40%) jQuery
Miscellaneous
1 29 (11.69%) Analytical Skills
2 15 (6.05%) Computer Science
3 12 (4.84%) Client/Server
3 12 (4.84%) Management Information System
4 8 (3.23%) Replication
4 8 (3.23%) Clustering
4 8 (3.23%) Cryptography
4 8 (3.23%) PKI
5 7 (2.82%) User Experience
6 6 (2.42%) Mathematics
6 6 (2.42%) Blackberry
7 4 (1.61%) Mainframe
7 4 (1.61%) IBM Mainframe
7 4 (1.61%) iPhone
7 4 (1.61%) iPad
7 4 (1.61%) Tandem
7 4 (1.61%) Algorithms
8 3 (1.21%) Life Science
8 3 (1.21%) GIS
9 2 (0.81%) Mobile App
Operating Systems
1 85 (34.27%) Windows
2 28 (11.29%) Windows 7
3 19 (7.66%) Windows XP
4 16 (6.45%) Windows Server 2008
5 11 (4.44%) Windows Server 2012
6 10 (4.03%) UNIX
6 10 (4.03%) Linux
7 9 (3.63%) Solaris
8 8 (3.23%) Mac OS X
9 6 (2.42%) Android
10 5 (2.02%) Windows Server 2003
11 4 (1.61%) Mac OS
12 2 (0.81%) Apple iOS
12 2 (0.81%) Windows 8
13 1 (0.40%) Red Hat Enterprise Linux
Processes & Methodologies
1 148 (59.68%) ITIL
2 97 (39.11%) Problem Management
3 88 (35.48%) Change Management
4 69 (27.82%) Service Management
5 38 (15.32%) Service Delivery
6 24 (9.68%) Agile Software Development
7 21 (8.47%) Root Cause Analysis
7 21 (8.47%) Line Management
8 18 (7.26%) Capacity Management
8 18 (7.26%) Stakeholder Management
9 16 (6.45%) Project Management
9 16 (6.45%) ITIL V3
10 15 (6.05%) Document Management
11 13 (5.24%) Time Management
12 11 (4.44%) Performance Tuning
13 10 (4.03%) People Management
13 10 (4.03%) Stakeholder Engagement
13 10 (4.03%) Migration
14 9 (3.63%) Knowledge Management
14 9 (3.63%) Database Tuning
Programming Languages
1 28 (11.29%) SQL
2 10 (4.03%) C
2 10 (4.03%) C++
2 10 (4.03%) Java
3 9 (3.63%) C#
3 9 (3.63%) PowerShell
4 8 (3.23%) T-SQL
5 6 (2.42%) JavaScript
6 2 (0.81%) Objective-C
7 1 (0.40%) VBScript
Qualifications
1 39 (15.73%) Degree
2 35 (14.11%) Security Cleared
3 34 (13.71%) Microsoft Certification
4 29 (11.69%) MCITP
5 26 (10.48%) ITIL Certification
6 22 (8.87%) SC Cleared
7 21 (8.47%) MCDST
8 20 (8.06%) MCP
9 18 (7.26%) MCSA
10 15 (6.05%) MCSE
11 13 (5.24%) ISEB
12 12 (4.84%) MOS
12 12 (4.84%) A+ Certification
13 10 (4.03%) ISTQB
13 10 (4.03%) ISTQB Foundation Certification
14 8 (3.23%) ITIL Foundation Certificate
15 5 (2.02%) Cisco Certification
15 5 (2.02%) CCNA
16 3 (1.21%) HNC
16 3 (1.21%) HND
Quality Assurance & Compliance
1 30 (12.10%) SLA
2 3 (1.21%) QA
3 2 (0.81%) Sarbanes-Oxley
3 2 (0.81%) ISO/IEC 27001
3 2 (0.81%) ISO 9001
3 2 (0.81%) GxP
System Software
1 38 (15.32%) Active Directory
2 21 (8.47%) VMware Infrastructure
3 11 (4.44%) Oracle RMAN
4 10 (4.03%) Hyper-V
5 6 (2.42%) XenDesktop
6 3 (1.21%) Snort
7 2 (0.81%) Oracle RAC
Systems Management
1 11 (4.44%) Foglight
1 11 (4.44%) Data Guard
2 2 (0.81%) Backup Exec
3 1 (0.40%) SCCM
3 1 (0.40%) SCOM
Vendors
1 87 (35.08%) Microsoft
2 36 (14.52%) VMware
3 33 (13.31%) Oracle
4 30 (12.10%) Cisco
5 27 (10.89%) Citrix
6 15 (6.05%) NetApp
7 11 (4.44%) Imperva
7 11 (4.44%) CA
8 10 (4.03%) Juniper
9 8 (3.23%) Sun
10 7 (2.82%) HP
11 4 (1.61%) Dell
11 4 (1.61%) IBM
11 4 (1.61%) Mitel
12 3 (1.21%) Splunk
12 3 (1.21%) LogRhythm
12 3 (1.21%) Lotus
12 3 (1.21%) McAfee
12 3 (1.21%) BT
12 3 (1.21%) SAP
Manchester
Outsourcery
Salary: £21,000 - £27,000 per year plus Bonus, Pension and Benefits
Posted: 3 days ago
Salford, Lancashire
Outsourcery Hosting Ltd
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: 4 days ago
Chester, Cheshire
Bank of America Merrill Lynch
Posted: 4 days ago
St. Helens
Computer Futures
Salary: £33000 - £39000 per annum + competitive
Posted: 5 days ago
Manchester
Recruitment Genius
Salary: £40000 - £50000 per annum
Posted: 5 days ago
Salford, Lancashire
QA Limited
Salary: £187.50 per week
Posted: 7 days ago
Cheadle, Cheshire
QA Limited
Salary: £144.00 per week
Posted: 7 days ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 10 days ago