The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 147 157 187
Rank change year-on-year
+10 +30
Permanent jobs citing Incident Management 112 103 54
As % of all permanent IT jobs located in the North West 1.67% 1.40% 0.79%
As % of the Processes & Methodologies category 1.94% 1.68% 0.99%
Number of salaries quoted 87 85 45
Average salary £38,500 £42,500 £37,500
Average salary % change year-on-year
-9.41% +13.33%
90% offered a salary of more than £27,500 £20,900 £22,409
10% offered a salary of more than £50,000 £55,000 £56,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5777 6128 5466
As % of all permanent IT jobs located in the North West 85.90% 83.50% 79.74%
Number of salaries quoted 4790 4867 4629
Average salary £41,000 £40,000 £38,000
Average salary % change year-on-year
+2.50% +5.26%
90% offered a salary of more than £28,000 £27,500 £27,000
10% offered a salary of more than £60,000 £55,500 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 28 August 2015.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +21 69 £38,500 +18.46% 12
Cheshire -3 35 £38,750 -20.10% 3
Merseyside +9 4 £37,500 +5.63% 1
Lancashire +7 4 £35,000 -30.00%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 28 August 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 83 (48.54%) ITIL
2 76 (44.44%) Windows
3 60 (35.09%) Microsoft
4 50 (29.24%) VMware
5 48 (28.07%) Active Directory
5 48 (28.07%) Service Management
6 44 (25.73%) Finance
6 44 (25.73%) Problem Management
7 40 (23.39%) SLA
8 39 (22.81%) Service Delivery
8 39 (22.81%) Citrix
9 37 (21.64%) Change Management
10 36 (21.05%) MS Excel
10 36 (21.05%) SQL
11 33 (19.30%) SQL Server
12 28 (16.37%) MS Exchange
12 28 (16.37%) VMware Infrastructure
13 23 (13.45%) Firewall
14 21 (12.28%) SQL Server Reporting Services
14 21 (12.28%) Windows Server 2012
15 20 (11.70%) LAN
15 20 (11.70%) TCP/IP
16 19 (11.11%) MS Office
16 19 (11.11%) SAN
16 19 (11.11%) Windows Server 2003
17 18 (10.53%) VoIP
17 18 (10.53%) Continuous Improvement
18 17 (9.94%) Exchange Server 2010
18 17 (9.94%) Database Security
19 16 (9.36%) SharePoint

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 28 August 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 28 (16.37%) MS Exchange
2 17 (9.94%) Exchange Server 2010
3 16 (9.36%) SharePoint
4 9 (5.26%) IIS
4 9 (5.26%) Exchange Server 2007
5 6 (3.51%) Lync
6 5 (2.92%) Exchange Server 2013
7 2 (1.17%) CMS
7 2 (1.17%) Oracle Application Server
7 2 (1.17%) WebLogic
8 1 (0.58%) BizTalk Server
8 1 (0.58%) JBoss
8 1 (0.58%) Apache
8 1 (0.58%) Tomcat
8 1 (0.58%) SharePoint 2010
Applications
1 36 (21.05%) MS Excel
2 19 (11.11%) MS Office
Business Applications
1 2 (1.17%) Oracle 11i
1 2 (1.17%) Oracle EBS
1 2 (1.17%) Oracle Applications
1 2 (1.17%) Oracle EBS R12
2 1 (0.58%) Dynamics CRM
Cloud Services
1 12 (7.02%) Office 365
2 7 (4.09%) Microsoft Azure
3 5 (2.92%) Amazon AWS
4 1 (0.58%) SaaS
4 1 (0.58%) Cloud Computing
Communications & Networking
1 23 (13.45%) Firewall
2 20 (11.70%) LAN
2 20 (11.70%) TCP/IP
3 19 (11.11%) SAN
4 18 (10.53%) VoIP
5 15 (8.77%) VPN
6 13 (7.60%) WAN
6 13 (7.60%) DHCP
7 9 (5.26%) Ethernet
7 9 (5.26%) IPv4
7 9 (5.26%) Cisco IOS
8 7 (4.09%) DNS
9 6 (3.51%) Internet
10 5 (2.92%) Network Security
11 4 (2.34%) Wireless
12 3 (1.75%) DMZ
12 3 (1.75%) Broadband
13 2 (1.17%) SSL
14 1 (0.58%) ISDN
14 1 (0.58%) PSTN
Database & Business Intelligence
1 33 (19.30%) SQL Server
2 21 (12.28%) SQL Server Reporting Services
3 16 (9.36%) SQL Server Integration Services
3 16 (9.36%) SQL Server Analysis Services
4 10 (5.85%) Data Warehouse
5 8 (4.68%) Relational Database
6 7 (4.09%) Oracle Database
7 4 (2.34%) SQL Server 2012
8 3 (1.75%) Informix
8 3 (1.75%) Oracle Database 11g
9 2 (1.17%) SQL Server 2005
9 2 (1.17%) SQL Server 2008
9 2 (1.17%) Hadoop
9 2 (1.17%) BusinessObjects
9 2 (1.17%) Big Data
9 2 (1.17%) Enterprise Data Warehouse
9 2 (1.17%) IBM BigInsights
10 1 (0.58%) Oracle Database 12c
10 1 (0.58%) MySQL
10 1 (0.58%) Oracle Database 10g
Development Applications
1 3 (1.75%) Git (software)
1 3 (1.75%) Jenkins
2 2 (1.17%) Visual Studio
2 2 (1.17%) Dreamweaver
2 2 (1.17%) Subversion
General
1 44 (25.73%) Finance
2 14 (8.19%) Banking
3 7 (4.09%) Legal
4 6 (3.51%) Manufacturing
5 5 (2.92%) Retail
6 4 (2.34%) Investment Banking
6 4 (2.34%) Telecoms
7 3 (1.75%) Corporate Banking
8 2 (1.17%) Law
9 1 (0.58%) Financial Institution
9 1 (0.58%) Marketing
Job Titles
1 31 (18.13%) Analyst
2 17 (9.94%) DBA
3 16 (9.36%) Developer
4 15 (8.77%) Service Manager
5 13 (7.60%) Service Analyst
6 12 (7.02%) Service Desk Analyst
7 11 (6.43%) Team Leader
7 11 (6.43%) 2nd Line Support
7 11 (6.43%) Systems Engineer
7 11 (6.43%) Support Engineer
8 9 (5.26%) SQL DBA
9 8 (4.68%) SQL Developer
9 8 (4.68%) Delivery Manager
9 8 (4.68%) Services Delivery Manager
10 7 (4.09%) Infrastructure Engineer
11 6 (3.51%) Security Engineer
11 6 (3.51%) Service Desk Team Leader
11 6 (3.51%) IT Support
12 5 (2.92%) Help Desk Support Engineer
12 5 (2.92%) Incident Manager
Libraries, Frameworks & Software Standards
1 10 (5.85%) Web Services
2 6 (3.51%) .NET
3 5 (2.92%) XML
3 5 (2.92%) Middleware
3 5 (2.92%) jQuery
4 4 (2.34%) HTML
4 4 (2.34%) CSS
4 4 (2.34%) ASP.NET
5 3 (1.75%) Java EE
6 2 (1.17%) JSON
6 2 (1.17%) WCF
6 2 (1.17%) LINQ
6 2 (1.17%) J2EE
6 2 (1.17%) XHTML
6 2 (1.17%) RESTful
6 2 (1.17%) HTML5
6 2 (1.17%) Entity Framework
6 2 (1.17%) .NET Framework
7 1 (0.58%) SAML
7 1 (0.58%) COM
Miscellaneous
1 14 (8.19%) Analytical Skills
2 13 (7.60%) Thin Client
2 13 (7.60%) Fat Client
3 12 (7.02%) Management Information System
4 10 (5.85%) Data Centre
5 8 (4.68%) Replication
6 6 (3.51%) Life Science
6 6 (3.51%) Cryptography
7 5 (2.92%) Mobile App
8 4 (2.34%) Video Conferencing
8 4 (2.34%) Statistics
8 4 (2.34%) GIS
9 3 (1.75%) Blackberry
9 3 (1.75%) Tandem
9 3 (1.75%) iPhone
9 3 (1.75%) iPad
10 2 (1.17%) FlexPod
10 2 (1.17%) Online Banking
10 2 (1.17%) PKI
10 2 (1.17%) Clustering
Operating Systems
1 76 (44.44%) Windows
2 21 (12.28%) Windows Server 2012
3 19 (11.11%) Windows Server 2003
4 14 (8.19%) Linux
5 13 (7.60%) Windows Server 2008
6 9 (5.26%) Android
6 9 (5.26%) UNIX
7 7 (4.09%) Mac OS X
8 6 (3.51%) Windows XP
8 6 (3.51%) Windows 7
9 4 (2.34%) AIX
10 1 (0.58%) Solaris
Processes & Methodologies
1 83 (48.54%) ITIL
2 48 (28.07%) Service Management
3 44 (25.73%) Problem Management
4 39 (22.81%) Service Delivery
5 37 (21.64%) Change Management
6 18 (10.53%) Continuous Improvement
7 17 (9.94%) Database Security
8 15 (8.77%) Configuration Management
8 15 (8.77%) Server Hardening
9 14 (8.19%) Agile Software Development
10 13 (7.60%) Knowledge Management
10 13 (7.60%) Database Mirroring
11 12 (7.02%) Penetration Testing
11 12 (7.02%) Stakeholder Management
11 12 (7.02%) Project Management
12 11 (6.43%) ITSM
12 11 (6.43%) Release Management
13 10 (5.85%) Business Analysis
13 10 (5.85%) Change Control
13 10 (5.85%) Information Security
Programming Languages
1 36 (21.05%) SQL
2 13 (7.60%) PowerShell
3 12 (7.02%) C#
4 8 (4.68%) Java
5 7 (4.09%) C++
5 7 (4.09%) C
6 6 (3.51%) T-SQL
7 3 (1.75%) JavaScript
8 2 (1.17%) Objective-C
9 1 (0.58%) PHP
Qualifications
1 15 (8.77%) Microsoft Certification
2 14 (8.19%) Security Cleared
3 11 (6.43%) ITIL Foundation Certificate
4 10 (5.85%) ITIL Certification
4 10 (5.85%) MCITP
4 10 (5.85%) Degree
4 10 (5.85%) MCSA
4 10 (5.85%) MCP
5 7 (4.09%) CISSP
5 7 (4.09%) SC Cleared
5 7 (4.09%) CISM
6 4 (2.34%) CISA
7 3 (1.75%) VMware Certified Professional (VCP)
7 3 (1.75%) MCSE
8 2 (1.17%) Cisco Certification
8 2 (1.17%) MCDST
9 1 (0.58%) CCSA
9 1 (0.58%) CCSE
9 1 (0.58%) CCNP
9 1 (0.58%) CCNA
Quality Assurance & Compliance
1 40 (23.39%) SLA
2 10 (5.85%) ISO/IEC 27001
3 4 (2.34%) QA
3 4 (2.34%) ISO/IEC 17799
4 2 (1.17%) ISO 9001
System Software
1 48 (28.07%) Active Directory
2 28 (16.37%) VMware Infrastructure
3 10 (5.85%) XenDesktop
4 6 (3.51%) Hyper-V
5 2 (1.17%) Oracle RAC
6 1 (0.58%) XenApp
6 1 (0.58%) Shibboleth
Systems Management
1 6 (3.51%) SCCM
2 4 (2.34%) Plesk
2 4 (2.34%) cPanel
3 3 (1.75%) OVSD
3 3 (1.75%) OpenView
3 3 (1.75%) Tivoli
3 3 (1.75%) Systems Management Server (SMS)
3 3 (1.75%) Nagios
4 2 (1.17%) Netcool
4 2 (1.17%) FortiGate
4 2 (1.17%) Symantec Endpoint Protection
4 2 (1.17%) SCOM
5 1 (0.58%) SCVMM
5 1 (0.58%) Data Guard
5 1 (0.58%) Oracle Enterprise Manager
5 1 (0.58%) Foglight
5 1 (0.58%) NetBackup
5 1 (0.58%) Oracle RMAN
Vendors
1 60 (35.09%) Microsoft
2 50 (29.24%) VMware
3 39 (22.81%) Citrix
4 16 (9.36%) Cisco
5 14 (8.19%) Oracle
6 11 (6.43%) NetApp
7 7 (4.09%) IBM
7 7 (4.09%) HP
8 6 (3.51%) SolarWinds
9 4 (2.34%) Apple
9 4 (2.34%) Dell
9 4 (2.34%) EMC
9 4 (2.34%) Avaya
10 3 (1.75%) Juniper
10 3 (1.75%) SAP
10 3 (1.75%) ServiceNow
11 2 (1.17%) Symantec
11 2 (1.17%) Tableau
11 2 (1.17%) Hortonworks
11 2 (1.17%) Ektron
Cumbria
Capita - ITMS
Salary: £20000 - £30000 per annum + attractive benefits
Posted: Yesterday
North West
McGregor Boyall
Salary: £40000.00 - £50000.00 per annum + bens+bonus
Posted: Yesterday
Manchester, Lancashire
Uniting Ambition
Salary: £50k - 55k per year
Posted: 2 days ago
Manchester, Lancashire
Circle Recruitment
Salary: £40000 - £45000 per annum + + Benefits
Posted: 2 days ago
Manchester, Lancashire
Adria Solutions Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 3 days ago
Stockport, Cheshire
Circle Recruitment
Salary: £30000 - £40000 per annum + Excellent Benefits
Posted: 4 days ago
Chester, Cheshire
Lorien Resourcing
Posted: 4 days ago
Knutsford, Cheshire
Hays Finance Technology
Posted: 5 days ago
Manchester, Lancashire
The People Network
Salary: £35000 - £38000 per annum + superb benefits
Posted: 5 days ago
Manchester
Recruitment Genius
Salary: £33000 - £45000 per annum
Posted: 8 days ago
Southport, North West, United Kingdom
Experian
Salary: £15000 - £19999 per annum + Pension, bonus scheme
Posted: 11 days ago
Greater Manchester
Interquest - IQ Telecom
Salary: £35000 - £45000 per month
Posted: 25 days ago
Manchester
Williams and Glyn
Posted: 26 days ago
Manchester
Williams and Glyn
Posted: 26 days ago
Manchester
Williams and Glyn
Posted: 26 days ago
Manchester
Williams and Glyn
Posted: 26 days ago