The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Incident Management
Rank 153 167 163
Rank change year-on-year
+14 -4
Permanent jobs citing Incident Management 89 90 95
As % of all permanent IT jobs located in the North West 1.52% 1.38% 1.33%
As % of the Processes & Methodologies category 1.74% 1.55% 1.55%
Number of salaries quoted 84 72 79
Median salary £42,500 £37,500 £42,500
Median salary % change year-on-year
+13.33% -11.76%
90% offered a salary of more than £27,500 £26,250 £21,900
10% offered a salary of more than £62,100 £50,000 £58,000
UK excluding London median salary £37,500 £40,000 £40,000
% change year-on-year
-6.25% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5117 5811 6110
As % of all permanent IT jobs located in the North West 87.17% 88.88% 85.81%
Number of salaries quoted 4263 4708 4835
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £27,500
10% offered a salary of more than £62,500 £57,500 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Incident Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 29 July 2016.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -5 44 £60,000 +64.38% 6
Cheshire +24 23 £35,375 -3.74% 5
Lancashire +30 13 £45,000 +5.88% 2
Merseyside -6 7 £32,500 -19.25% 2
Cumbria - 1 £37,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 29 July 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Incident Management.

1 114 (67.06%) ITIL
2 68 (40.00%) Change Management
3 65 (38.24%) Problem Management
4 56 (32.94%) Service Delivery
5 50 (29.41%) ITIL V3
6 47 (27.65%) Windows
7 43 (25.29%) Project Management
7 43 (25.29%) Infrastructure Management
8 37 (21.76%) SAP
9 36 (21.18%) ERP
9 36 (21.18%) Release Management
9 36 (21.18%) FMCG
9 36 (21.18%) Performance Improvement
9 36 (21.18%) Matrix Organization
10 35 (20.59%) SAP ERP
11 30 (17.65%) Microsoft
12 29 (17.06%) Finance
13 25 (14.71%) Active Directory
14 21 (12.35%) SLA
15 20 (11.76%) ITIL Certification
16 18 (10.59%) Windows Server
17 16 (9.41%) Service Management
17 16 (9.41%) Cisco
18 14 (8.24%) Juniper
18 14 (8.24%) MS Excel
18 14 (8.24%) VMware
18 14 (8.24%) Continuous Improvement
19 12 (7.06%) Analytical Skills
19 12 (7.06%) Retail
19 12 (7.06%) Linux

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (3.53%) Apache
2 5 (2.94%) MS Exchange
2 5 (2.94%) SharePoint
2 5 (2.94%) Tomcat
3 4 (2.35%) JBoss
4 3 (1.76%) Exchange Server 2013
5 2 (1.18%) Exchange Server 2010
6 1 (0.59%) CMS
6 1 (0.59%) Exchange Server 2007
Applications
1 14 (8.24%) MS Excel
2 8 (4.71%) MS Office
Business Applications
1 35 (20.59%) SAP ERP
2 1 (0.59%) assyst
Cloud Services
1 1 (0.59%) Office 365
Communications & Networking
1 10 (5.88%) SAN
1 10 (5.88%) VoIP
2 9 (5.29%) Firewall
3 8 (4.71%) TCP/IP
4 7 (4.12%) BGP
4 7 (4.12%) OSPF
4 7 (4.12%) SNMP
4 7 (4.12%) WAN
5 4 (2.35%) Internet
6 3 (1.76%) DHCP
6 3 (1.76%) Remote Desktop
6 3 (1.76%) VPN
7 2 (1.18%) Cisco IOS
7 2 (1.18%) Ethernet
7 2 (1.18%) F5 BIG-IP GTM
7 2 (1.18%) F5 BIG-IP LTM
7 2 (1.18%) IPv4
7 2 (1.18%) LAN
7 2 (1.18%) Network Security
7 2 (1.18%) Wi-Fi
Database & Business Intelligence
1 12 (7.06%) SQL Server
2 7 (4.12%) Crystal Reports
3 1 (0.59%) MySQL
3 1 (0.59%) NoSQL
3 1 (0.59%) Oracle Database
Development Applications
1 5 (2.94%) Jenkins
2 3 (1.76%) JIRA
3 2 (1.18%) Git (software)
4 1 (0.59%) Subversion
General
1 29 (17.06%) Finance
2 12 (7.06%) Retail
3 9 (5.29%) Telecoms
4 8 (4.71%) Banking
5 7 (4.12%) Law
5 7 (4.12%) Legal
6 2 (1.18%) Manufacturing
Job Titles
1 36 (21.18%) Analyst
1 36 (21.18%) Change Manager
1 36 (21.18%) SAP Change Manager
1 36 (21.18%) SAP Manager
2 24 (14.12%) Incident Manager
3 20 (11.76%) Applications Support
4 16 (9.41%) Service Analyst
5 15 (8.82%) Support Engineer
6 12 (7.06%) Developer
6 12 (7.06%) Support Analyst
7 10 (5.88%) Applications Developer
7 10 (5.88%) Service Manager
8 8 (4.71%) Applications Engineer
8 8 (4.71%) Applications Support Engineer
8 8 (4.71%) Incident Analyst
9 7 (4.12%) Incident and Problem Analyst
9 7 (4.12%) Infrastructure Manager
9 7 (4.12%) Major Incident Manager
9 7 (4.12%) Software Analyst
9 7 (4.12%) Software Support Analyst
Libraries, Frameworks & Software Standards
1 9 (5.29%) HTML
2 5 (2.94%) .NET
2 5 (2.94%) ASP.NET
2 5 (2.94%) CSS
2 5 (2.94%) WCF
3 3 (1.76%) SOAP
4 2 (1.18%) jQuery
4 2 (1.18%) Middleware
4 2 (1.18%) XML
5 1 (0.59%) Hibernate
5 1 (0.59%) J2EE
5 1 (0.59%) Java EE
5 1 (0.59%) JSON
5 1 (0.59%) Spring
5 1 (0.59%) Web Services
Miscellaneous
1 36 (21.18%) FMCG
2 12 (7.06%) Analytical Skills
2 12 (7.06%) Management Information System
3 7 (4.12%) Driving Licence
3 7 (4.12%) Wiki
4 6 (3.53%) Mainframe
5 3 (1.76%) Data Centre
6 1 (0.59%) Blackberry
6 1 (0.59%) Clustering
6 1 (0.59%) IVR
6 1 (0.59%) Life Science
6 1 (0.59%) NHS
6 1 (0.59%) Online Banking
6 1 (0.59%) Statistics
Operating Systems
1 47 (27.65%) Windows
2 18 (10.59%) Windows Server
3 12 (7.06%) Linux
4 11 (6.47%) Unix
5 5 (2.94%) Windows 7
6 4 (2.35%) Windows 8
6 4 (2.35%) Windows Server 2008
6 4 (2.35%) Windows Server 2012
7 3 (1.76%) AIX
7 3 (1.76%) Mac OS X
8 2 (1.18%) Android
9 1 (0.59%) CentOS
9 1 (0.59%) Ubuntu
9 1 (0.59%) Windows 10
9 1 (0.59%) Windows 2000
9 1 (0.59%) Windows Server 2003
9 1 (0.59%) Windows XP
Processes & Methodologies
1 114 (67.06%) ITIL
2 68 (40.00%) Change Management
3 65 (38.24%) Problem Management
4 56 (32.94%) Service Delivery
5 50 (29.41%) ITIL V3
6 43 (25.29%) Infrastructure Management
6 43 (25.29%) Project Management
7 36 (21.18%) ERP
7 36 (21.18%) Matrix Organization
7 36 (21.18%) Performance Improvement
7 36 (21.18%) Release Management
8 16 (9.41%) Service Management
9 14 (8.24%) Continuous Improvement
10 12 (7.06%) Risk Management
10 12 (7.06%) Stakeholder Management
11 10 (5.88%) ITSM
12 9 (5.29%) Configuration Management
12 9 (5.29%) Cybersecurity
12 9 (5.29%) Information Security
12 9 (5.29%) Penetration Testing
Programming Languages
1 10 (5.88%) Java
2 9 (5.29%) SQL
3 8 (4.71%) JavaScript
4 5 (2.94%) C#
4 5 (2.94%) T-SQL
4 5 (2.94%) VB.NET
5 1 (0.59%) C
5 1 (0.59%) C++
5 1 (0.59%) Objective-C
5 1 (0.59%) PowerShell
Qualifications
1 20 (11.76%) ITIL Certification
2 11 (6.47%) Degree
3 7 (4.12%) CISM
3 7 (4.12%) CISSP
4 6 (3.53%) Microsoft Certification
5 3 (1.76%) MCP
6 2 (1.18%) CEH
6 2 (1.18%) CHFI
6 2 (1.18%) CISA
6 2 (1.18%) SANS
7 1 (0.59%) CCNA
7 1 (0.59%) Cisco Certification
7 1 (0.59%) ITIL Foundation Certificate
7 1 (0.59%) SC Cleared
7 1 (0.59%) Security Cleared
Quality Assurance & Compliance
1 21 (12.35%) SLA
2 4 (2.35%) PCI DSS
2 4 (2.35%) QA
3 1 (0.59%) ISO/IEC 27001
3 1 (0.59%) Sarbanes-Oxley
System Software
1 25 (14.71%) Active Directory
2 5 (2.94%) Hyper-V
2 5 (2.94%) XenApp
3 2 (1.18%) VMware Infrastructure
3 2 (1.18%) XenDesktop
4 1 (0.59%) ProxySG
4 1 (0.59%) Shibboleth
4 1 (0.59%) UAG
Systems Management
1 6 (3.53%) cPanel
1 6 (3.53%) Plesk
2 1 (0.59%) Cisco CUCM
2 1 (0.59%) DameWare
2 1 (0.59%) Forefront Identity Manager
2 1 (0.59%) NetIQ Identity Manager
2 1 (0.59%) SCCM
2 1 (0.59%) Symantec Enterprise Vault
Vendors
1 37 (21.76%) SAP
2 30 (17.65%) Microsoft
3 16 (9.41%) Cisco
4 14 (8.24%) Juniper
4 14 (8.24%) VMware
5 9 (5.29%) Citrix
6 7 (4.12%) CheckPoint
6 7 (4.12%) Extreme Networks
6 7 (4.12%) Intel Security
7 3 (1.76%) NetApp
8 2 (1.18%) Avaya
8 2 (1.18%) F5
8 2 (1.18%) NetIQ
8 2 (1.18%) Oracle
9 1 (0.59%) AppSense
9 1 (0.59%) Blue Coat
9 1 (0.59%) LANDesk
9 1 (0.59%) ServiceNow
9 1 (0.59%) Sun
9 1 (0.59%) Symantec
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