The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Incident Management
Rank 166 154 177
Rank change year-on-year
-12 +23
Permanent jobs citing Incident Management 86 103 99
As % of all permanent IT jobs located in the North West 1.41% 1.54% 1.35%
As % of the Processes & Methodologies category 1.60% 1.74% 1.57%
Number of salaries quoted 80 83 79
Median salary £47,500 £38,500 £42,500
Median salary % change year-on-year
+23.37% -9.41%
90% offered a salary of more than £24,500 £27,500 £21,900
10% offered a salary of more than £65,000 £50,000 £55,000
UK excluding London median salary £38,500 £40,000 £40,000
% change year-on-year
-3.75% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5360 5922 6315
As % of all permanent IT jobs located in the North West 87.93% 88.59% 85.85%
Number of salaries quoted 4470 4890 5002
Median salary £42,500 £40,500 £40,000
Median salary % change year-on-year
+4.93% +1.25%
90% offered a salary of more than £29,000 £28,000 £27,500
10% offered a salary of more than £60,000 £57,500 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 24 August 2016.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -23 40 £56,250 +40.62% 5
Lancashire +27 19 £47,500 +35.71% 1
Cheshire +13 18 £47,500 +23.37% 2
Merseyside -7 6 £32,500 -13.33% 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 24 August 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Incident Management.

1 112 (68.29%) ITIL
2 59 (35.98%) Problem Management
3 58 (35.37%) Change Management
4 49 (29.88%) Service Delivery
5 47 (28.66%) ITIL V3
6 42 (25.61%) Windows
7 38 (23.17%) Project Management
8 34 (20.73%) Infrastructure Management
8 34 (20.73%) Release Management
9 33 (20.12%) SAP
10 32 (19.51%) ERP
10 32 (19.51%) FMCG
10 32 (19.51%) Performance Improvement
10 32 (19.51%) SAP ERP
10 32 (19.51%) Matrix Organization
11 26 (15.85%) Finance
12 25 (15.24%) Microsoft
13 22 (13.41%) SLA
13 22 (13.41%) Active Directory
14 19 (11.59%) ITIL Certification
14 19 (11.59%) Windows Server
15 17 (10.37%) Cisco
16 15 (9.15%) Juniper
16 15 (9.15%) Service Management
17 13 (7.93%) Information Security
17 13 (7.93%) VMware
18 12 (7.32%) Stakeholder Management
18 12 (7.32%) SQL Server
18 12 (7.32%) Linux
18 12 (7.32%) Retail

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.88%) Apache
2 7 (4.27%) Tomcat
3 5 (3.05%) MS Exchange
3 5 (3.05%) SharePoint
4 4 (2.44%) JBoss
5 2 (1.22%) Exchange Server 2010
5 2 (1.22%) Exchange Server 2013
5 2 (1.22%) WebLogic
Applications
1 8 (4.88%) MS Office
2 7 (4.27%) MS Excel
Business Applications
1 32 (19.51%) SAP ERP
Cloud Services
1 3 (1.83%) Office 365
Communications & Networking
1 8 (4.88%) Firewall
1 8 (4.88%) SAN
1 8 (4.88%) TCP/IP
2 7 (4.27%) BGP
2 7 (4.27%) OSPF
2 7 (4.27%) SNMP
2 7 (4.27%) WAN
3 6 (3.66%) F5 BIG-IP GTM
3 6 (3.66%) F5 BIG-IP LTM
3 6 (3.66%) VoIP
4 2 (1.22%) BIG-IP
4 2 (1.22%) Cisco PIX
4 2 (1.22%) DHCP
4 2 (1.22%) DNS
4 2 (1.22%) HTTP
4 2 (1.22%) Internet
4 2 (1.22%) MPLS
4 2 (1.22%) Network Security
4 2 (1.22%) Telepresence
5 1 (0.61%) Remote Desktop
Database & Business Intelligence
1 12 (7.32%) SQL Server
2 2 (1.22%) Crystal Reports
3 1 (0.61%) MySQL
3 1 (0.61%) NoSQL
3 1 (0.61%) Oracle Database
Development Applications
1 5 (3.05%) Jenkins
2 3 (1.83%) JIRA
3 2 (1.22%) Git (software)
4 1 (0.61%) Subversion
General
1 26 (15.85%) Finance
2 12 (7.32%) Retail
3 8 (4.88%) Banking
4 6 (3.66%) Law
4 6 (3.66%) Telecoms
5 4 (2.44%) Legal
6 1 (0.61%) Manufacturing
Job Titles
1 33 (20.12%) Analyst
2 32 (19.51%) Change Manager
2 32 (19.51%) SAP Change Manager
2 32 (19.51%) SAP Manager
3 23 (14.02%) Incident Manager
4 22 (13.41%) Applications Support
5 15 (9.15%) Support Engineer
6 12 (7.32%) Developer
6 12 (7.32%) Support Analyst
7 10 (6.10%) Applications Developer
7 10 (6.10%) Applications Engineer
7 10 (6.10%) Applications Support Engineer
7 10 (6.10%) Service Analyst
7 10 (6.10%) Service Manager
8 8 (4.88%) Incident Analyst
9 7 (4.27%) Applications Support Analyst
9 7 (4.27%) ITIL Manager
9 7 (4.27%) Security Manager
9 7 (4.27%) Software Analyst
9 7 (4.27%) Software Support Analyst
Libraries, Frameworks & Software Standards
1 9 (5.49%) HTML
2 5 (3.05%) .NET
2 5 (3.05%) ASP.NET
2 5 (3.05%) CSS
2 5 (3.05%) WCF
3 4 (2.44%) jQuery
3 4 (2.44%) Middleware
4 3 (1.83%) SOAP
5 2 (1.22%) AngularJS
5 2 (1.22%) Apache Camel
5 2 (1.22%) XML
6 1 (0.61%) Hibernate
6 1 (0.61%) J2EE
6 1 (0.61%) Java EE
6 1 (0.61%) JSON
6 1 (0.61%) Spring
6 1 (0.61%) Web Services
Miscellaneous
1 32 (19.51%) FMCG
2 10 (6.10%) Management Information System
3 8 (4.88%) Analytical Skills
4 7 (4.27%) Wiki
5 6 (3.66%) Mainframe
6 5 (3.05%) Driving Licence
7 3 (1.83%) Data Centre
8 2 (1.22%) CMDB
9 1 (0.61%) IVR
9 1 (0.61%) Life Science
9 1 (0.61%) Online Banking
9 1 (0.61%) Statistics
Operating Systems
1 42 (25.61%) Windows
2 19 (11.59%) Windows Server
3 12 (7.32%) Linux
4 11 (6.71%) Unix
5 8 (4.88%) Windows Server 2012
6 6 (3.66%) Windows 7
6 6 (3.66%) Windows 8
6 6 (3.66%) Windows Server 2008
7 3 (1.83%) AIX
7 3 (1.83%) CentOS
7 3 (1.83%) Windows 10
8 2 (1.22%) Red Hat Enterprise Linux
9 1 (0.61%) Mac OS X
9 1 (0.61%) Ubuntu
Processes & Methodologies
1 112 (68.29%) ITIL
2 59 (35.98%) Problem Management
3 58 (35.37%) Change Management
4 49 (29.88%) Service Delivery
5 47 (28.66%) ITIL V3
6 38 (23.17%) Project Management
7 34 (20.73%) Infrastructure Management
7 34 (20.73%) Release Management
8 32 (19.51%) ERP
8 32 (19.51%) Matrix Organization
8 32 (19.51%) Performance Improvement
9 15 (9.15%) Service Management
10 13 (7.93%) Information Security
11 12 (7.32%) Stakeholder Management
12 11 (6.71%) Configuration Management
12 11 (6.71%) Continuous Improvement
13 10 (6.10%) ITSM
14 9 (5.49%) Penetration Testing
15 8 (4.88%) Cybersecurity
16 7 (4.27%) Root Cause Analysis
Programming Languages
1 11 (6.71%) SQL
2 10 (6.10%) Java
2 10 (6.10%) JavaScript
3 5 (3.05%) C#
3 5 (3.05%) T-SQL
3 5 (3.05%) VB.NET
4 2 (1.22%) Shell Script
5 1 (0.61%) C
5 1 (0.61%) C++
5 1 (0.61%) Objective-C
Qualifications
1 19 (11.59%) ITIL Certification
2 11 (6.71%) Degree
3 7 (4.27%) Microsoft Certification
4 6 (3.66%) MCP
5 5 (3.05%) CISM
5 5 (3.05%) CISSP
6 2 (1.22%) CCNA
6 2 (1.22%) CEH
6 2 (1.22%) CHFI
6 2 (1.22%) CISA
6 2 (1.22%) Cisco Certification
6 2 (1.22%) MCSA
6 2 (1.22%) MCSE
6 2 (1.22%) Security Cleared
7 1 (0.61%) ITIL Foundation Certificate
7 1 (0.61%) SANS
7 1 (0.61%) SC Cleared
Quality Assurance & Compliance
1 22 (13.41%) SLA
2 4 (2.44%) QA
3 3 (1.83%) ISO/IEC 27001
3 3 (1.83%) PCI DSS
System Software
1 22 (13.41%) Active Directory
2 7 (4.27%) Hyper-V
2 7 (4.27%) XenApp
3 4 (2.44%) ProxySG
4 2 (1.22%) VMware ESX
5 1 (0.61%) Shibboleth
5 1 (0.61%) UAG
Systems Management
1 4 (2.44%) cPanel
1 4 (2.44%) Plesk
2 3 (1.83%) SCCM
3 2 (1.22%) Cisco CUCM
4 1 (0.61%) Forefront Identity Manager
4 1 (0.61%) NetIQ Identity Manager
Vendors
1 33 (20.12%) SAP
2 25 (15.24%) Microsoft
3 17 (10.37%) Cisco
4 15 (9.15%) Juniper
5 13 (7.93%) VMware
6 10 (6.10%) Citrix
7 8 (4.88%) CheckPoint
8 7 (4.27%) Extreme Networks
9 6 (3.66%) F5
9 6 (3.66%) Intel Security
10 4 (2.44%) Blue Coat
10 4 (2.44%) Oracle
11 3 (1.83%) Apple
12 2 (1.22%) HP
13 1 (0.61%) Avaya
13 1 (0.61%) Cognizant
13 1 (0.61%) Genesys
13 1 (0.61%) NetApp
13 1 (0.61%) NetIQ
13 1 (0.61%) Remedy
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