The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 149 200 164
Rank change year-on-year
+51 -36
Permanent jobs citing Incident Management 118 48 98
As % of all permanent IT jobs located in the North West 1.60% 0.70% 1.33%
As % of the Processes & Methodologies category 1.90% 0.89% 1.68%
Number of salaries quoted 97 42 73
Average salary £42,500 £36,500 £38,000
Average salary % change year-on-year
+16.43% -3.94%
90% offered a salary of more than £20,300 £22,363 £21,600
10% offered a salary of more than £55,000 £59,000 £63,500
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6197 5414 5838
As % of all permanent IT jobs located in the North West 83.87% 79.30% 79.05%
Number of salaries quoted 5042 4584 5021
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 22 September 2014.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +16 51 £50,000 +36.98% 8
Manchester +22 49 £30,500 -14.08% 8
Merseyside +10 6 £36,750 -20.96% 2
Lancashire - 1 £50,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 22 September 2014, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 132 (58.41%) ITIL
2 84 (37.17%) Problem Management
3 83 (36.73%) Finance
4 72 (31.86%) Windows
5 61 (26.99%) Microsoft
6 51 (22.57%) Change Management
7 43 (19.03%) Active Directory
8 38 (16.81%) Oracle
8 38 (16.81%) Windows Server 2008
9 37 (16.37%) SQL
10 34 (15.04%) Service Delivery
11 33 (14.60%) SQL Server
11 33 (14.60%) MS Exchange
12 32 (14.16%) Windows Server 2003
12 32 (14.16%) Banking
13 31 (13.72%) Security Cleared
14 30 (13.27%) SC Cleared
14 30 (13.27%) Microsoft Certification
15 29 (12.83%) SLA
15 29 (12.83%) VMware
16 26 (11.50%) Cisco
16 26 (11.50%) Analytical Skills
17 25 (11.06%) Citrix
18 24 (10.62%) ITIL Certification
18 24 (10.62%) Service Management
19 23 (10.18%) MS Excel
19 23 (10.18%) C#
20 22 (9.73%) .NET
21 20 (8.85%) Stakeholder Management
21 20 (8.85%) Firewall

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 22 September 2014, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 33 (14.60%) MS Exchange
2 18 (7.96%) IIS
3 17 (7.52%) Exchange Server 2013
4 14 (6.19%) Exchange Server 2007
5 10 (4.42%) SharePoint
6 8 (3.54%) WebSphere
6 8 (3.54%) Lync
7 4 (1.77%) Blackberry Enterprise Server
8 3 (1.33%) Tomcat
9 2 (0.88%) Oracle Application Server
9 2 (0.88%) LiveLink
9 2 (0.88%) Apache
9 2 (0.88%) WebSphere Application Server
9 2 (0.88%) WebLogic
9 2 (0.88%) TPMS
10 1 (0.44%) Exchange Server 2010
10 1 (0.44%) NetWeaver
10 1 (0.44%) Exchange Server 2003
Applications
1 23 (10.18%) MS Excel
2 11 (4.87%) MS Office
Business Applications
1 4 (1.77%) Oracle Applications
1 4 (1.77%) Oracle EBS
1 4 (1.77%) Oracle EBS R12
2 3 (1.33%) Oracle Financials
2 3 (1.33%) Oracle 11i
3 1 (0.44%) Oracle Procure-to-Pay
Cloud Services
1 7 (3.10%) SaaS
2 2 (0.88%) Office 365
Communications & Networking
1 20 (8.85%) Firewall
2 17 (7.52%) SAN
2 17 (7.52%) Network Security
3 14 (6.19%) TCP/IP
4 12 (5.31%) DNS
5 10 (4.42%) SMTP
5 10 (4.42%) NAS
6 7 (3.10%) WAN
6 7 (3.10%) LAN
7 4 (1.77%) TETRA
7 4 (1.77%) Internet
7 4 (1.77%) VPN
8 3 (1.33%) Wireless
9 2 (0.88%) VLAN
9 2 (0.88%) Wi-Fi
9 2 (0.88%) LDAP
9 2 (0.88%) DHCP
10 1 (0.44%) Structured Cabling
10 1 (0.44%) Cisco ASA
10 1 (0.44%) iSCSI
Database & Business Intelligence
1 33 (14.60%) SQL Server
2 15 (6.64%) SQL Server 2008
3 14 (6.19%) SQL Server Integration Services
3 14 (6.19%) SQL Server Reporting Services
4 12 (5.31%) Oracle Database
4 12 (5.31%) Oracle Database 11g
5 10 (4.42%) SQL Server 2012
6 6 (2.65%) Hadoop
7 5 (2.21%) SQL Server Analysis Services
7 5 (2.21%) DTS
7 5 (2.21%) SQL Server 2000
7 5 (2.21%) SQL Server 2005
8 4 (1.77%) Oracle Reports
9 2 (0.88%) Oracle9i Database
9 2 (0.88%) Oracle Database 10g
9 2 (0.88%) DB2
9 2 (0.88%) Oracle Database 12c
10 1 (0.44%) Relational Database
10 1 (0.44%) Big Data
10 1 (0.44%) RDBMS
Development Applications
1 12 (5.31%) ClearCase
2 8 (3.54%) JIRA
General
1 83 (36.73%) Finance
2 32 (14.16%) Banking
3 19 (8.41%) Retail
4 13 (5.75%) Retail Banking
5 6 (2.65%) Advertising
6 3 (1.33%) Pharmaceutical
6 3 (1.33%) Back Office
6 3 (1.33%) Financial Institution
6 3 (1.33%) Corporate Banking
7 2 (0.88%) Publishing
7 2 (0.88%) Legal
8 1 (0.44%) Telecoms
8 1 (0.44%) Billing
8 1 (0.44%) Investment Banking
Job Titles
1 66 (29.20%) Analyst
2 32 (14.16%) Support Analyst
3 29 (12.83%) Service Analyst
4 26 (11.50%) Service Desk Analyst
5 22 (9.73%) Service Manager
6 19 (8.41%) Delivery Manager
7 18 (7.96%) Support Engineer
8 16 (7.08%) Services Delivery Manager
9 13 (5.75%) NOC Engineer
9 13 (5.75%) Applications Support
10 12 (5.31%) Technical Specialist
11 10 (4.42%) DBA
11 10 (4.42%) Technical Analyst
11 10 (4.42%) Messaging Engineer
12 9 (3.98%) 3rd Line Support
12 9 (3.98%) Exchange Engineer
13 8 (3.54%) Applications Support Analyst
14 7 (3.10%) 3rd Line Support Engineer
14 7 (3.10%) Developer
14 7 (3.10%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 22 (9.73%) .NET
2 20 (8.85%) Web Services
3 17 (7.52%) Middleware
4 12 (5.31%) XML
4 12 (5.31%) XSLT
5 9 (3.98%) ADO.NET Entity Framework
5 9 (3.98%) .NET Framework
5 9 (3.98%) WCF
5 9 (3.98%) WF
6 8 (3.54%) ASP.NET
7 3 (1.33%) WebSphere MQ
8 2 (0.88%) J2EE
8 2 (0.88%) Oracle Fusion
9 1 (0.44%) REST
9 1 (0.44%) VXML
9 1 (0.44%) SAP Basis
9 1 (0.44%) Spring
Miscellaneous
1 26 (11.50%) Analytical Skills
2 18 (7.96%) Management Information System
3 13 (5.75%) Clustering
4 11 (4.87%) Client/Server
5 10 (4.42%) FlexPod
6 7 (3.10%) Blackberry
7 6 (2.65%) Mathematics
8 5 (2.21%) Computer Science
9 3 (1.33%) Replication
9 3 (1.33%) CLARiiON
9 3 (1.33%) Online Banking
10 2 (0.88%) Thin Client
10 2 (0.88%) Fat Client
11 1 (0.44%) Enterprise Software
11 1 (0.44%) iPhone
11 1 (0.44%) Data Protection Act
11 1 (0.44%) CMDB
11 1 (0.44%) EPoS
11 1 (0.44%) GIS
11 1 (0.44%) IVR
Operating Systems
1 72 (31.86%) Windows
2 38 (16.81%) Windows Server 2008
3 32 (14.16%) Windows Server 2003
4 17 (7.52%) UNIX
5 16 (7.08%) Windows Server 2012
6 11 (4.87%) Linux
7 7 (3.10%) Windows 7
7 7 (3.10%) Windows XP
8 6 (2.65%) Windows 2000 Server
9 4 (1.77%) Windows 2000
9 4 (1.77%) AIX
10 2 (0.88%) Windows Vista
10 2 (0.88%) Mac OS
10 2 (0.88%) Windows 8
11 1 (0.44%) Red Hat Enterprise Linux
Processes & Methodologies
1 132 (58.41%) ITIL
2 84 (37.17%) Problem Management
3 51 (22.57%) Change Management
4 34 (15.04%) Service Delivery
5 24 (10.62%) Service Management
6 20 (8.85%) Stakeholder Management
7 17 (7.52%) Disaster Recovery
8 16 (7.08%) Root Cause Analysis
9 15 (6.64%) Business Intelligence
10 14 (6.19%) Capacity Management
10 14 (6.19%) People Management
11 13 (5.75%) Configuration Management
12 12 (5.31%) SOA
13 10 (4.42%) Load Balancing
14 9 (3.98%) Release Management
15 8 (3.54%) Time Management
16 7 (3.10%) Performance Tuning
17 6 (2.65%) Agile Software Development
17 6 (2.65%) Project Management
17 6 (2.65%) ERP
Programming Languages
1 37 (16.37%) SQL
2 23 (10.18%) C#
3 14 (6.19%) Java
4 12 (5.31%) C++
4 12 (5.31%) Perl
4 12 (5.31%) C
5 10 (4.42%) VB.NET
6 5 (2.21%) T-SQL
7 4 (1.77%) PL/SQL
8 2 (0.88%) Python
8 2 (0.88%) JavaScript
8 2 (0.88%) PowerShell
9 1 (0.44%) PHP
Qualifications
1 31 (13.72%) Security Cleared
2 30 (13.27%) SC Cleared
2 30 (13.27%) Microsoft Certification
3 24 (10.62%) ITIL Certification
4 19 (8.41%) MCITP
5 17 (7.52%) MCP
5 17 (7.52%) MCSE
6 15 (6.64%) MCSA
7 14 (6.19%) CTC Cleared
7 14 (6.19%) CCNA
7 14 (6.19%) Cisco Certification
8 11 (4.87%) VMware Certified Professional (VCP)
9 9 (3.98%) Degree
10 8 (3.54%) CCA
10 8 (3.54%) Citrix Certification
10 8 (3.54%) ITIL Foundation Certificate
11 7 (3.10%) MCTS
12 3 (1.33%) VCAP
12 3 (1.33%) NCDA
12 3 (1.33%) NCIE
Quality Assurance & Compliance
1 29 (12.83%) SLA
2 3 (1.33%) Data Quality
3 2 (0.88%) ISO 9001
4 1 (0.44%) QA
4 1 (0.44%) GxP
4 1 (0.44%) Sarbanes-Oxley
System Software
1 43 (19.03%) Active Directory
2 14 (6.19%) VMware Infrastructure
3 10 (4.42%) Hyper-V
4 4 (1.77%) Oracle RMAN
5 3 (1.33%) vSphere
6 2 (0.88%) Oracle RAC
7 1 (0.44%) XenDesktop
7 1 (0.44%) MetaFrame
Systems Management
1 10 (4.42%) Norton AntiVirus
2 8 (3.54%) OpenView
3 4 (1.77%) Foglight
3 4 (1.77%) Data Guard
4 3 (1.33%) Oracle EDQ
4 3 (1.33%) Backup Exec
5 2 (0.88%) Tivoli
5 2 (0.88%) Tivoli Storage Manager
5 2 (0.88%) Nagios
5 2 (0.88%) SCCM
5 2 (0.88%) SCOM
5 2 (0.88%) HP Data Protector
5 2 (0.88%) Symantec Endpoint Protection
6 1 (0.44%) Cisco UCCE
Vendors
1 61 (26.99%) Microsoft
2 38 (16.81%) Oracle
3 29 (12.83%) VMware
4 26 (11.50%) Cisco
5 25 (11.06%) Citrix
6 16 (7.08%) Symantec
7 15 (6.64%) HP
7 15 (6.64%) McAfee
8 14 (6.19%) CheckPoint
8 14 (6.19%) Juniper
9 12 (5.31%) NetApp
10 10 (4.42%) IBM
11 8 (3.54%) Remedy
12 5 (2.21%) EMC
13 4 (1.77%) Imperva
14 3 (1.33%) Misys
14 3 (1.33%) Sophos
15 2 (0.88%) Mitel
15 2 (0.88%) Capita
15 2 (0.88%) Reuters
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 13 hours ago
Manchester, Lancashire
Vodafone
Posted: 2 days ago
Manchester
Hudson - London
Salary: £36000 - £44000 per annum + bonus, cash benefit, car
Posted: 3 days ago
Manchester, Lancashire
Vodafone
Posted: 3 days ago
Bolton, Lancashire
Access Computer Consulting Plc
Posted: 3 days ago
Warrington, Cheshire
Steria Recruitment Limited
Salary: flexible benefits
Posted: 4 days ago
Knutsford, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum + Benefits
Posted: 4 days ago
Knutsford, Cheshire
Proprius Recruitment
Salary: Up to £50,000 per annum Plus Excellent Banking Benefits & Bonus
Posted: 5 days ago
Knutsford, Cheshire
TEKsystems
Salary: £55000 - £75000 per annum + Bonus + Pension + Car Allowance
Posted: 6 days ago
Cheshire
TEKsystems
Posted: 6 days ago
Manchester, Lancashire
The People Experts
Posted: 6 days ago
Manchester, Lancashire
Greater Manchester Fire and Rescue
Salary: From £21,067 to £23,945 per annum
Posted: 6 days ago
Manchester
Church International
Salary: £36k to £44k plus ex package
Posted: 7 days ago
Port Sunlight, Chester, Liverpool, North West,...
Unilever
Salary: Competitive + Excellent Benefits
Posted: 17 days ago
Wirral, Merseyside
Steria
Salary: From £35,000 to £38,000 per annum
Posted: 20 days ago
Cheshire
Computer Futures
Salary: £40000 - £45000 per annum + competitive
Posted: 21 days ago
Knutsford
Hays IT - Uk Posting account
Salary: £45000.00 - £55000.00 per annum + Excellent Benefits
Posted: 27 days ago