The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Incident Management
Rank 155 152 138
Rank change year-on-year
-3 -14
Permanent jobs citing Incident Management 95 97 113
As % of all permanent IT jobs located in the North West 1.46% 1.35% 1.57%
As % of the Processes & Methodologies category 1.70% 1.62% 1.96%
Number of salaries quoted 77 79 92
Average salary £37,500 £42,500 £36,250
Average salary % change year-on-year
-11.76% +17.24%
90% offered a salary of more than £26,250 £21,900 £22,000
10% offered a salary of more than £50,000 £58,000 £47,200
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5598 5987 5760
As % of all permanent IT jobs located in the North West 85.99% 83.50% 80.18%
Number of salaries quoted 4559 4769 4900
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £60,000 £55,500 £57,500
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 4 August 2015.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +13 56 £38,750 +14.81% 14
Cheshire -8 33 £35,000 -17.64% 5
Merseyside +13 3 £40,250 -5.29% 2
Lancashire -2 2 £35,000 -30.00% 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 4 August 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 82 (48.52%) ITIL
2 81 (47.93%) Windows
3 56 (33.14%) Microsoft
4 52 (30.77%) Problem Management
5 47 (27.81%) VMware
6 46 (27.22%) Change Management
7 45 (26.63%) Finance
8 43 (25.44%) Active Directory
9 40 (23.67%) Service Management
10 39 (23.08%) SLA
10 39 (23.08%) SQL
11 38 (22.49%) SQL Server
11 38 (22.49%) MS Excel
12 34 (20.12%) Service Delivery
12 34 (20.12%) Citrix
13 27 (15.98%) MS Exchange
14 26 (15.38%) VMware Infrastructure
15 23 (13.61%) Firewall
16 20 (11.83%) LAN
17 19 (11.24%) SAN
17 19 (11.24%) SQL Server Reporting Services
18 18 (10.65%) MS Office
19 17 (10.06%) VoIP
19 17 (10.06%) Windows Server 2003
19 17 (10.06%) Security Cleared
19 17 (10.06%) Windows Server 2012
20 16 (9.47%) Agile Software Development
20 16 (9.47%) Microsoft Certification
20 16 (9.47%) VPN
20 16 (9.47%) Linux

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 4 August 2015, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 27 (15.98%) MS Exchange
2 14 (8.28%) Exchange Server 2010
3 11 (6.51%) SharePoint
4 10 (5.92%) IIS
5 8 (4.73%) Exchange Server 2007
6 5 (2.96%) Exchange Server 2013
7 3 (1.78%) Lync
7 3 (1.78%) CMS
8 2 (1.18%) Oracle Application Server
8 2 (1.18%) WebLogic
8 2 (1.18%) SharePoint 2010
9 1 (0.59%) JBoss
9 1 (0.59%) Apache
9 1 (0.59%) Tomcat
Applications
1 38 (22.49%) MS Excel
2 18 (10.65%) MS Office
Business Applications
1 2 (1.18%) Oracle 11i
1 2 (1.18%) Oracle EBS
1 2 (1.18%) Oracle Applications
1 2 (1.18%) Oracle EBS R12
2 1 (0.59%) Dynamics CRM
Cloud Services
1 9 (5.33%) Office 365
2 6 (3.55%) Microsoft Azure
3 4 (2.37%) Amazon AWS
4 1 (0.59%) SaaS
4 1 (0.59%) Cloud Computing
Communications & Networking
1 23 (13.61%) Firewall
2 20 (11.83%) LAN
3 19 (11.24%) SAN
4 17 (10.06%) VoIP
5 16 (9.47%) VPN
6 15 (8.88%) TCP/IP
7 13 (7.69%) DHCP
8 12 (7.10%) WAN
9 10 (5.92%) Ethernet
9 10 (5.92%) IPv4
9 10 (5.92%) Cisco IOS
10 8 (4.73%) DNS
11 3 (1.78%) Network Security
11 3 (1.78%) DMZ
11 3 (1.78%) Internet
12 2 (1.18%) SSL
12 2 (1.18%) Wireless
12 2 (1.18%) Broadband
13 1 (0.59%) ISDN
13 1 (0.59%) PSTN
Database & Business Intelligence
1 38 (22.49%) SQL Server
2 19 (11.24%) SQL Server Reporting Services
3 13 (7.69%) SQL Server Integration Services
3 13 (7.69%) SQL Server Analysis Services
4 7 (4.14%) SQL Server 2008
4 7 (4.14%) Data Warehouse
5 5 (2.96%) Oracle Database
5 5 (2.96%) Relational Database
6 3 (1.78%) Big Data
6 3 (1.78%) SQL Server 2012
6 3 (1.78%) Informix
6 3 (1.78%) Oracle Database 11g
6 3 (1.78%) SQL Server 2005
7 2 (1.18%) Hadoop
7 2 (1.18%) BusinessObjects
7 2 (1.18%) Enterprise Data Warehouse
7 2 (1.18%) IBM BigInsights
8 1 (0.59%) Oracle Database 12c
8 1 (0.59%) MySQL
8 1 (0.59%) Data Mining
Development Applications
1 4 (2.37%) Git (software)
2 3 (1.78%) Visual Studio
2 3 (1.78%) Dreamweaver
2 3 (1.78%) Subversion
2 3 (1.78%) Jenkins
3 2 (1.18%) Team Foundation Server
General
1 45 (26.63%) Finance
2 10 (5.92%) Banking
3 8 (4.73%) Legal
4 6 (3.55%) Telecoms
5 5 (2.96%) Law
5 5 (2.96%) Manufacturing
6 4 (2.37%) Investment Banking
7 3 (1.78%) Retail
8 1 (0.59%) Billing
8 1 (0.59%) Advertising
8 1 (0.59%) Financial Institution
8 1 (0.59%) Retail Banking
8 1 (0.59%) Corporate Banking
8 1 (0.59%) Marketing
Job Titles
1 30 (17.75%) Analyst
2 16 (9.47%) DBA
3 14 (8.28%) Developer
3 14 (8.28%) Service Manager
4 13 (7.69%) Service Analyst
4 13 (7.69%) 2nd Line Support
5 12 (7.10%) Service Desk Analyst
5 12 (7.10%) Support Engineer
6 11 (6.51%) Team Leader
7 10 (5.92%) SQL DBA
8 9 (5.33%) Systems Engineer
9 8 (4.73%) Technical Support
9 8 (4.73%) Services Delivery Manager
9 8 (4.73%) Delivery Manager
9 8 (4.73%) Service Desk Team Leader
10 6 (3.55%) IT Support
10 6 (3.55%) Security Engineer
10 6 (3.55%) Infrastructure Engineer
11 5 (2.96%) Support Analyst
11 5 (2.96%) 1st Line Support
Libraries, Frameworks & Software Standards
1 11 (6.51%) Web Services
2 7 (4.14%) XML
2 7 (4.14%) .NET
3 6 (3.55%) HTML
3 6 (3.55%) jQuery
4 5 (2.96%) CSS
4 5 (2.96%) Middleware
4 5 (2.96%) ASP.NET
5 3 (1.78%) XHTML
5 3 (1.78%) HTML5
5 3 (1.78%) Entity Framework
5 3 (1.78%) JSON
5 3 (1.78%) WCF
5 3 (1.78%) LINQ
6 2 (1.18%) RESTful
6 2 (1.18%) J2EE
6 2 (1.18%) .NET Framework
6 2 (1.18%) Java EE
7 1 (0.59%) Hibernate
7 1 (0.59%) Cocoa
Miscellaneous
1 13 (7.69%) Analytical Skills
2 11 (6.51%) Thin Client
2 11 (6.51%) Fat Client
3 9 (5.33%) Cryptography
3 9 (5.33%) Replication
4 8 (4.73%) Data Centre
5 7 (4.14%) Tandem
5 7 (4.14%) Management Information System
6 6 (3.55%) Life Science
6 6 (3.55%) Mobile App
7 5 (2.96%) Mainframe
7 5 (2.96%) PKI
7 5 (2.96%) IBM Mainframe
8 4 (2.37%) Statistics
8 4 (2.37%) GIS
8 4 (2.37%) Clustering
9 3 (1.78%) iPhone
9 3 (1.78%) iPad
10 2 (1.18%) Online Banking
10 2 (1.18%) AS400
Operating Systems
1 81 (47.93%) Windows
2 17 (10.06%) Windows Server 2003
2 17 (10.06%) Windows Server 2012
3 16 (9.47%) Linux
4 13 (7.69%) UNIX
5 10 (5.92%) Android
5 10 (5.92%) Windows Server 2008
6 9 (5.33%) Windows 7
7 7 (4.14%) Windows XP
7 7 (4.14%) Mac OS X
8 4 (2.37%) AIX
9 1 (0.59%) Solaris
9 1 (0.59%) Apple iOS
9 1 (0.59%) Windows 8
Processes & Methodologies
1 82 (48.52%) ITIL
2 52 (30.77%) Problem Management
3 46 (27.22%) Change Management
4 40 (23.67%) Service Management
5 34 (20.12%) Service Delivery
6 16 (9.47%) Agile Software Development
7 14 (8.28%) Configuration Management
7 14 (8.28%) Server Hardening
8 13 (7.69%) Database Security
9 12 (7.10%) Knowledge Management
9 12 (7.10%) Continuous Improvement
10 11 (6.51%) Release Management
11 10 (5.92%) ITSM
11 10 (5.92%) Mentoring
11 10 (5.92%) Database Mirroring
12 9 (5.33%) Server Building
12 9 (5.33%) Project Management
12 9 (5.33%) Penetration Testing
13 8 (4.73%) Change Control
13 8 (4.73%) Stakeholder Management
Programming Languages
1 39 (23.08%) SQL
2 9 (5.33%) C#
3 8 (4.73%) C++
3 8 (4.73%) Java
3 8 (4.73%) T-SQL
3 8 (4.73%) PowerShell
3 8 (4.73%) C
4 3 (1.78%) Objective-C
5 2 (1.18%) JavaScript
6 1 (0.59%) Apple Swift
Qualifications
1 17 (10.06%) Security Cleared
2 16 (9.47%) Microsoft Certification
3 12 (7.10%) MCITP
4 9 (5.33%) ITIL Foundation Certificate
4 9 (5.33%) MCP
5 7 (4.14%) MCSA
5 7 (4.14%) ITIL Certification
5 7 (4.14%) SC Cleared
6 6 (3.55%) Degree
7 5 (2.96%) MCDST
8 4 (2.37%) CISM
8 4 (2.37%) CISSP
9 3 (1.78%) A+ Certification
9 3 (1.78%) MCSE
9 3 (1.78%) MOS
10 2 (1.18%) ISEB
10 2 (1.18%) ISTQB
10 2 (1.18%) ISTQB Foundation Certification
11 1 (0.59%) VMware Certified Professional (VCP)
11 1 (0.59%) CCSA
Quality Assurance & Compliance
1 39 (23.08%) SLA
2 11 (6.51%) ISO/IEC 27001
3 6 (3.55%) QA
4 4 (2.37%) ISO/IEC 17799
5 3 (1.78%) ISO 9001
System Software
1 43 (25.44%) Active Directory
2 26 (15.38%) VMware Infrastructure
3 10 (5.92%) XenDesktop
4 8 (4.73%) Hyper-V
5 2 (1.18%) Oracle RAC
Systems Management
1 3 (1.78%) OpenView
1 3 (1.78%) Tivoli
1 3 (1.78%) Systems Management Server (SMS)
1 3 (1.78%) Nagios
1 3 (1.78%) OVSD
1 3 (1.78%) SCCM
1 3 (1.78%) Plesk
1 3 (1.78%) cPanel
2 2 (1.18%) FortiGate
2 2 (1.18%) Netcool
3 1 (0.59%) Foglight
3 1 (0.59%) NetBackup
3 1 (0.59%) Oracle RMAN
3 1 (0.59%) Oracle Enterprise Manager
3 1 (0.59%) SCVMM
3 1 (0.59%) Data Guard
Vendors
1 56 (33.14%) Microsoft
2 47 (27.81%) VMware
3 34 (20.12%) Citrix
4 13 (7.69%) Cisco
5 12 (7.10%) Oracle
6 10 (5.92%) NetApp
7 9 (5.33%) IBM
8 6 (3.55%) HP
9 5 (2.96%) Avaya
9 5 (2.96%) Apple
10 4 (2.37%) SolarWinds
10 4 (2.37%) EMC
11 3 (1.78%) Juniper
11 3 (1.78%) Adobe
11 3 (1.78%) SAP
11 3 (1.78%) Ektron
11 3 (1.78%) Teradata
12 2 (1.18%) Mitel
12 2 (1.18%) WatchGuard
12 2 (1.18%) Veeam
Manchester, Lancashire
Hudson IT
Salary: £41000 - £61000 per annum
Posted: 49 minutes ago
Manchester
Williams and Glyn
Posted: 23 hours ago
Manchester
Williams and Glyn
Posted: Yesterday
Manchester
Williams and Glyn
Posted: Yesterday
Manchester
Williams and Glyn
Posted: Yesterday
Liverpool, Merseyside
Rullion IT Plus
Salary: £35000 - £40000 per annum
Posted: Yesterday
Manchester, Lancashire
Circle Recruitment
Salary: £26000 - £31000 per annum + Benefits
Posted: 3 days ago
Warrington, Cheshire
NES IT
Salary: Competitive
Posted: 4 days ago
Manchester, Lancashire
McGregor Boyall
Salary: £35000 - £45000 per annum + benefits
Posted: 5 days ago
Warrington, Cheshire
EXCELerate
Salary: Up to £35K Basic + £12k Shift Allowance - £47K Package plus benefits
Posted: 6 days ago
Chorley, Lancashire
Resourcing People Ltd.
Salary: Unspecified Basic salary, plus shift allowance & benefits package.
Posted: 6 days ago
Manchester
Ricoh UK
Salary: £18k
Posted: 7 days ago
Manchester
Hays IT - Uk Posting account
Salary: £42840.00 - £53000.00 per annum + Benefits
Posted: 8 days ago
Rochdale, Lancashire
Zen Internet Ltd
Salary: Up to £67,000 per annum + benefits
Posted: 11 days ago
Manchester
Pertemps ERP
Salary: £45,000-£50,000 + Excellent benefits
Posted: 12 days ago
Knutsford
Pearson Whiffin
Salary: £40000 - £50000 per annum
Posted: 15 days ago
Liverpool
Hays IT - Uk Posting account
Salary: £52000.00 - £59000.00 per annum + benefits
Posted: 19 days ago
Manchester
Recruitment Genius
Salary: £33000 - £45000 per annum
Posted: 19 days ago
Crewe, Cheshire
WEX Europe Ltd
Salary: Up to £60,000 per annum
Posted: 27 days ago