The first table below looks at the demand for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 24 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Location
3 months to
24 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 149 124 154
Rank change year-on-year
-25 +30
Permanent jobs citing Incident Management 93 125 95
As % of all permanent IT jobs located in the North West 1.31% 1.71% 1.27%
As % of the Processes & Methodologies category 1.61% 2.20% 1.66%
Number of salaries quoted 77 98 76
Average salary £42,500 £34,250 £32,528
Average salary % change year-on-year
+24.08% +5.29%
90% offered a salary of more than £21,800 £22,000 £20,000
10% offered a salary of more than £58,500 £45,250 £63,250
UK excluding London average salary £40,000 £37,500 £35,902
% change year-on-year
+6.66% +4.45%
Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5771 5692 5719
As % of all permanent IT jobs located in the North West 81.10% 77.89% 76.45%
Number of salaries quoted 4596 4836 5026
Average salary £40,000 £37,500 £37,500
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £57,500 £60,000 £56,500
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Incident Management
England

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 24 July 2014.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 24 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -5 47 £38,000 +1.33% 7
Cheshire -24 37 £42,500 +44.06% 4
Cumbria - 2 - -
Lancashire 0 1 £50,000 -
Merseyside 0 1 £42,500 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 24 July 2014, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 124 (62.63%) ITIL
2 79 (39.90%) Finance
3 72 (36.36%) Problem Management
4 68 (34.34%) Windows
5 62 (31.31%) Microsoft
6 49 (24.75%) Change Management
7 45 (22.73%) Active Directory
8 42 (21.21%) SQL
9 33 (16.67%) Oracle
10 31 (15.66%) SLA
11 30 (15.15%) MS Excel
11 30 (15.15%) Citrix
11 30 (15.15%) Service Delivery
12 29 (14.65%) Microsoft Certification
12 29 (14.65%) Windows Server 2008
13 27 (13.64%) Windows Server 2003
14 26 (13.13%) MS Exchange
14 26 (13.13%) SQL Server
15 25 (12.63%) Cisco
16 24 (12.12%) Security Cleared
17 23 (11.62%) SC Cleared
18 22 (11.11%) Banking
19 21 (10.61%) VMware
20 20 (10.10%) Firewall
21 19 (9.60%) ITIL Certification
22 18 (9.09%) .NET
23 17 (8.59%) Web Services
23 17 (8.59%) Retail
23 17 (8.59%) Root Cause Analysis
24 16 (8.08%) MCITP

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 24 July 2014, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 26 (13.13%) MS Exchange
2 15 (7.58%) Exchange Server 2013
3 14 (7.07%) IIS
4 10 (5.05%) SharePoint
4 10 (5.05%) Exchange Server 2007
5 9 (4.55%) Lync
6 8 (4.04%) WebSphere
6 8 (4.04%) Blackberry Enterprise Server
7 4 (2.02%) Tomcat
8 2 (1.01%) Oracle Application Server
8 2 (1.01%) LiveLink
8 2 (1.01%) Apache
8 2 (1.01%) WebSphere Application Server
8 2 (1.01%) WebLogic
9 1 (0.51%) TPMS
9 1 (0.51%) NetWeaver
9 1 (0.51%) Exchange Server 2003
Applications
1 30 (15.15%) MS Excel
2 5 (2.53%) MS Office
3 1 (0.51%) MS Visio
3 1 (0.51%) MS PowerPoint
Business Applications
1 8 (4.04%) Oracle Applications
1 8 (4.04%) Oracle EBS
1 8 (4.04%) Oracle EBS R12
2 6 (3.03%) Oracle 11i
2 6 (3.03%) Oracle Financials
3 2 (1.01%) Oracle Procure-to-Pay
Cloud Services
1 8 (4.04%) SaaS
2 2 (1.01%) Office 365
Communications & Networking
1 20 (10.10%) Firewall
2 15 (7.58%) Network Security
3 13 (6.57%) SAN
3 13 (6.57%) DNS
4 9 (4.55%) TCP/IP
4 9 (4.55%) WAN
5 8 (4.04%) LAN
6 7 (3.54%) NAS
6 7 (3.54%) SMTP
7 5 (2.53%) DHCP
8 4 (2.02%) TETRA
8 4 (2.02%) VPN
8 4 (2.02%) Broadband
9 3 (1.52%) iSCSI
9 3 (1.52%) Internet
9 3 (1.52%) VoIP
9 3 (1.52%) Wireless
10 2 (1.01%) VLAN
10 2 (1.01%) LDAP
10 2 (1.01%) MPLS
Database & Business Intelligence
1 26 (13.13%) SQL Server
2 15 (7.58%) SQL Server 2008
3 14 (7.07%) SQL Server Integration Services
3 14 (7.07%) SQL Server Reporting Services
4 10 (5.05%) SQL Server 2012
5 8 (4.04%) Oracle Database 11g
5 8 (4.04%) Oracle Database
6 6 (3.03%) Oracle Reports
7 5 (2.53%) SQL Server Analysis Services
7 5 (2.53%) SQL Server 2000
7 5 (2.53%) DTS
7 5 (2.53%) SQL Server 2005
8 4 (2.02%) DB2
9 1 (0.51%) SAP BW
9 1 (0.51%) Informix
Development Applications
1 9 (4.55%) JIRA
2 5 (2.53%) ClearCase
3 1 (0.51%) Jenkins
3 1 (0.51%) Cucumber
3 1 (0.51%) Selenium
3 1 (0.51%) Eclipse
3 1 (0.51%) JMeter
3 1 (0.51%) Subversion
General
1 79 (39.90%) Finance
2 22 (11.11%) Banking
3 17 (8.59%) Retail
4 13 (6.57%) Financial Institution
5 7 (3.54%) Retail Banking
6 6 (3.03%) Advertising
7 4 (2.02%) Telecoms
8 3 (1.52%) Back Office
8 3 (1.52%) Corporate Banking
9 2 (1.01%) Legal
9 2 (1.01%) Pharmaceutical
10 1 (0.51%) French Language
10 1 (0.51%) Billing
Job Titles
1 56 (28.28%) Analyst
2 35 (17.68%) Support Analyst
3 21 (10.61%) Delivery Manager
3 21 (10.61%) Service Manager
4 20 (10.10%) Service Analyst
5 19 (9.60%) Support Engineer
6 17 (8.59%) Service Desk Analyst
7 16 (8.08%) Services Delivery Manager
8 13 (6.57%) Applications Support
9 11 (5.56%) NOC Engineer
10 9 (4.55%) Consultant
10 9 (4.55%) Technical Analyst
11 8 (4.04%) Oracle Functional Consultant
11 8 (4.04%) Oracle Consultant
11 8 (4.04%) Functional Consultant
11 8 (4.04%) Applications Support Analyst
11 8 (4.04%) 2nd Line Support
11 8 (4.04%) 2nd Line Support Analyst
12 7 (3.54%) Messaging Engineer
12 7 (3.54%) Network Engineer
Libraries, Frameworks & Software Standards
1 18 (9.09%) .NET
2 17 (8.59%) Web Services
3 10 (5.05%) Middleware
4 9 (4.55%) ADO.NET Entity Framework
4 9 (4.55%) .NET Framework
4 9 (4.55%) WCF
4 9 (4.55%) WF
5 8 (4.04%) ASP.NET
6 6 (3.03%) XML
7 5 (2.53%) XSLT
8 3 (1.52%) WebSphere MQ
9 2 (1.01%) Flash
9 2 (1.01%) J2EE
9 2 (1.01%) Oracle Fusion
10 1 (0.51%) REST
10 1 (0.51%) VXML
10 1 (0.51%) HTML
10 1 (0.51%) COM
10 1 (0.51%) SOAP
10 1 (0.51%) SAP Basis
Miscellaneous
1 14 (7.07%) Blackberry
2 13 (6.57%) Management Information System
3 10 (5.05%) Clustering
4 8 (4.04%) FlexPod
5 6 (3.03%) Computer Science
6 5 (2.53%) Mathematics
6 5 (2.53%) Client/Server
7 4 (2.02%) iPhone
8 3 (1.52%) iPad
8 3 (1.52%) CLARiiON
8 3 (1.52%) Replication
8 3 (1.52%) Online Banking
8 3 (1.52%) Smartphone
9 2 (1.01%) EPoS
9 2 (1.01%) Thin Client
9 2 (1.01%) Fat Client
10 1 (0.51%) Data Protection Act
10 1 (0.51%) CMDB
10 1 (0.51%) IVR
10 1 (0.51%) Freedom of Information
Operating Systems
1 68 (34.34%) Windows
2 29 (14.65%) Windows Server 2008
3 27 (13.64%) Windows Server 2003
4 16 (8.08%) UNIX
5 13 (6.57%) Linux
6 12 (6.06%) Windows Server 2012
7 8 (4.04%) Windows 7
8 6 (3.03%) AIX
8 6 (3.03%) Windows XP
8 6 (3.03%) Windows 2000 Server
9 4 (2.02%) Windows 2000
10 3 (1.52%) Android
10 3 (1.52%) Mac OS
11 2 (1.01%) Windows Vista
11 2 (1.01%) Windows 8
Processes & Methodologies
1 124 (62.63%) ITIL
2 72 (36.36%) Problem Management
3 49 (24.75%) Change Management
4 30 (15.15%) Service Delivery
5 17 (8.59%) Root Cause Analysis
6 15 (7.58%) Service Management
7 14 (7.07%) Capacity Management
7 14 (7.07%) Stakeholder Management
8 13 (6.57%) Configuration Management
9 12 (6.06%) Disaster Recovery
9 12 (6.06%) Business Intelligence
10 9 (4.55%) Release Management
11 8 (4.04%) Agile Software Development
11 8 (4.04%) Project Management
12 7 (3.54%) Load Balancing
12 7 (3.54%) PRINCE2
13 6 (3.03%) Asset Management
13 6 (3.03%) ERP
14 5 (2.53%) Performance Tuning
14 5 (2.53%) Time Management
Programming Languages
1 42 (21.21%) SQL
2 15 (7.58%) C#
3 14 (7.07%) Java
4 9 (4.55%) Perl
5 8 (4.04%) PL/SQL
6 7 (3.54%) VB.NET
6 7 (3.54%) C
7 5 (2.53%) C++
7 5 (2.53%) T-SQL
8 2 (1.01%) Python
8 2 (1.01%) JavaScript
8 2 (1.01%) PowerShell
9 1 (0.51%) PHP
Qualifications
1 29 (14.65%) Microsoft Certification
2 24 (12.12%) Security Cleared
3 23 (11.62%) SC Cleared
4 19 (9.60%) ITIL Certification
5 16 (8.08%) MCITP
5 16 (8.08%) Cisco Certification
6 14 (7.07%) MCSE
7 13 (6.57%) CCNA
8 12 (6.06%) CTC Cleared
9 11 (5.56%) MCP
10 9 (4.55%) ITIL Foundation Certificate
11 8 (4.04%) MCSA
12 7 (3.54%) Degree
12 7 (3.54%) Citrix Certification
13 4 (2.02%) VMware Certified Professional (VCP)
13 4 (2.02%) CCA
14 3 (1.52%) CCNP
14 3 (1.52%) CCIP
14 3 (1.52%) CCIE
14 3 (1.52%) MCDST
Quality Assurance & Compliance
1 31 (15.66%) SLA
2 3 (1.52%) Data Quality
3 2 (1.01%) ISO 9001
3 2 (1.01%) QA
3 2 (1.01%) PCI DSS
4 1 (0.51%) Sarbanes-Oxley
4 1 (0.51%) GxP
System Software
1 45 (22.73%) Active Directory
2 8 (4.04%) VMware Infrastructure
3 7 (3.54%) XenDesktop
4 6 (3.03%) XenApp
5 5 (2.53%) Hyper-V
6 3 (1.52%) vSphere
6 3 (1.52%) XenServer
7 2 (1.01%) ISA Server
8 1 (0.51%) MetaFrame
Systems Management
1 10 (5.05%) OpenView
2 7 (3.54%) Norton AntiVirus
3 4 (2.02%) Tivoli
4 3 (1.52%) Oracle EDQ
4 3 (1.52%) Nagios
5 2 (1.01%) OVSD
5 2 (1.01%) Tivoli Storage Manager
5 2 (1.01%) HP Data Protector
5 2 (1.01%) Symantec Endpoint Protection
6 1 (0.51%) Cisco UCCE
6 1 (0.51%) SCCM
6 1 (0.51%) SCOM
6 1 (0.51%) Backup Exec
Vendors
1 62 (31.31%) Microsoft
2 33 (16.67%) Oracle
3 30 (15.15%) Citrix
4 25 (12.63%) Cisco
5 21 (10.61%) VMware
6 15 (7.58%) HP
6 15 (7.58%) CheckPoint
7 12 (6.06%) Juniper
8 10 (5.05%) IBM
8 10 (5.05%) NetApp
8 10 (5.05%) Symantec
9 8 (4.04%) Remedy
9 8 (4.04%) McAfee
10 6 (3.03%) LANDesk
11 5 (2.53%) EMC
12 3 (1.52%) SolarWinds
12 3 (1.52%) Misys
12 3 (1.52%) Mitel
13 2 (1.01%) Capita
13 2 (1.01%) JBoss
Warrington, Cheshire
Ascent People Ltd
Salary: £38000 - £42000 per annum + Bonus + Benefits
Posted: Yesterday
Bolton, Lancashire
Access Computer Consulting Plc
Posted: 2 days ago
Oldham, Lancashire
Experis Ltd
Salary: £50000.00 - £60000.00 per annum + benefits
Posted: 2 days ago
Warrington, Cheshire
TalkTalk
Salary: Competitive
Posted: 3 days ago
North West
Montash
Salary: £45000 - £65000 per annum + Excellent Package
Posted: 3 days ago
Bolton, Lancashire
Circle Recruitment
Salary: £18000 - £22000 per annum + bens
Posted: 4 days ago
Manchester, Lancashire
Vodafone
Posted: 5 days ago
Manchester, Lancashire
Monarch Recruitment
Salary: £180 - £210 per day
Posted: 10 days ago
Warrington, Cheshire
Steria
Salary: From £0 to £55,000 per annum
Posted: 21 days ago
Cheshire
Hays IT - Uk Posting account
Salary: On application + excellent package
Posted: 22 days ago
Manchester, Lancashire
The Co-operative Group
Salary: From £28,633 to £35,792 per annum + benefits
Posted: 24 days ago