The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Incident Management
England / North West
Rank 162 128 160
Rank change year-on-year
-34 +32
Permanent jobs citing Incident Management 85 108 102
As % of all permanent IT jobs located in the North West 1.43% 1.98% 1.52%
As % of the Processes & Methodologies category 1.61% 2.27% 1.76%
Number of salaries quoted 50 81 88
Median salary £41,000 £42,500 £37,300
Median salary % change year-on-year
-3.52% +13.94%
90% offered a salary of more than £22,000 £29,000 £19,000
10% offered a salary of more than £60,000 £65,000 £48,250
UK excluding London median salary £40,000 £40,000 £39,250
% change year-on-year
- +1.91%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5272 4766 5790
As % of all permanent IT jobs located in the North West 88.96% 87.55% 86.35%
Number of salaries quoted 4421 3962 4954
Median salary £42,500 £41,500 £40,000
Median salary % change year-on-year
+2.40% +3.75%
90% offered a salary of more than £28,000 £28,500 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 17 January 2017.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +22 37 £50,000 +14.28% 1
Manchester -47 32 £40,000 -5.88% 2
Merseyside -19 10 £50,000 +11.11% 1
Lancashire -12 6 £37,500 +15.38% 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 17 January 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Incident Management.

1 100 (56.50%) ITIL
2 48 (27.12%) Finance
2 48 (27.12%) Information Security
3 44 (24.86%) Service Delivery
4 41 (23.16%) Service Management
5 39 (22.03%) Problem Management
6 34 (19.21%) Windows
6 34 (19.21%) Management Information System
7 31 (17.51%) SLA
8 30 (16.95%) Security Management
9 28 (15.82%) Risk Management
9 28 (15.82%) ISO/IEC 27001
9 28 (15.82%) ITIL V3
10 27 (15.25%) Linux
11 26 (14.69%) CISSP
11 26 (14.69%) CISM
11 26 (14.69%) Banking
12 25 (14.12%) Business Continuity
12 25 (14.12%) Change Management
12 25 (14.12%) Windows Server
13 22 (12.43%) Disaster Recovery
13 22 (12.43%) Unix
14 21 (11.86%) SQL
14 21 (11.86%) Cisco
14 21 (11.86%) Microsoft
15 20 (11.30%) Analytical Skills
16 18 (10.17%) SQL Server
16 18 (10.17%) Security Cleared
17 17 (9.60%) Oracle
17 17 (9.60%) ITIL Certification

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.65%) MS Exchange
1 10 (5.65%) Tomcat
2 7 (3.95%) Exchange Server 2010
2 7 (3.95%) Exchange Server 2013
2 7 (3.95%) GeoServer
3 6 (3.39%) Apache
4 5 (2.82%) JBoss
5 4 (2.26%) Drupal
5 4 (2.26%) SharePoint
5 4 (2.26%) Skype for Business
6 3 (1.69%) WebLogic
7 2 (1.13%) CICS
7 2 (1.13%) GroupWise
7 2 (1.13%) SharePoint 2013
Applications
1 10 (5.65%) MS Excel
2 5 (2.82%) MS Office
3 1 (0.56%) MS PowerPoint
Business Applications
1 8 (4.52%) SAP ERP
2 3 (1.69%) Remedy ITSM
3 2 (1.13%) assyst
4 1 (0.56%) Remedy AR System
Cloud Services
1 7 (3.95%) Amazon AWS
2 6 (3.39%) Office 365
3 1 (0.56%) IaaS
3 1 (0.56%) Microsoft Azure
Communications & Networking
1 10 (5.65%) Network Security
2 9 (5.08%) Intrusion Detection
3 8 (4.52%) F5 BIG-IP GTM
3 8 (4.52%) F5 BIG-IP LTM
4 5 (2.82%) Firewall
4 5 (2.82%) SAN
5 4 (2.26%) Internet
5 4 (2.26%) LLU
5 4 (2.26%) WAN
6 3 (1.69%) BGP
6 3 (1.69%) HTTP
6 3 (1.69%) LAN
6 3 (1.69%) MPLS
6 3 (1.69%) OSPF
6 3 (1.69%) SNMP
7 2 (1.13%) BIG-IP
7 2 (1.13%) DHCP
7 2 (1.13%) DNS
7 2 (1.13%) TCP/IP
7 2 (1.13%) VoIP
Database & Business Intelligence
1 18 (10.17%) SQL Server
2 7 (3.95%) Oracle Database
2 7 (3.95%) Oracle Reports
2 7 (3.95%) PostgreSQL
2 7 (3.95%) Relational Database
3 3 (1.69%) DB2
3 3 (1.69%) MySQL
4 2 (1.13%) IMS/DB
4 2 (1.13%) NoSQL
4 2 (1.13%) SQL Server 2008
4 2 (1.13%) SQL Server 2014
5 1 (0.56%) Big Data
5 1 (0.56%) Data Warehouse
5 1 (0.56%) Enterprise Data Warehouse
5 1 (0.56%) Hadoop
5 1 (0.56%) Informix
5 1 (0.56%) MaxDB
Development Applications
1 5 (2.82%) Jenkins
2 4 (2.26%) JIRA
3 1 (0.56%) Git (software)
3 1 (0.56%) Team Foundation Server
3 1 (0.56%) Visual Studio
3 1 (0.56%) Visual Studio Team System
General
1 48 (27.12%) Finance
2 26 (14.69%) Banking
3 14 (7.91%) Telecoms
4 12 (6.78%) Legal
5 8 (4.52%) Law
6 5 (2.82%) Corporate Banking
6 5 (2.82%) Financial Institution
7 3 (1.69%) Retail
8 1 (0.56%) Billing
8 1 (0.56%) Manufacturing
Job Titles
1 32 (18.08%) Analyst
2 24 (13.56%) Applications Support
3 21 (11.86%) Security Manager
4 19 (10.73%) Consultant
5 14 (7.91%) Information Security Manager
6 13 (7.34%) Information Manager
7 11 (6.21%) Service Manager
7 11 (6.21%) Support Manager
7 11 (6.21%) Support Specialist
8 9 (5.08%) Information Assurance Consultant
8 9 (5.08%) Technical Support
9 8 (4.52%) Applications Specialist
9 8 (4.52%) Applications Support Specialist
9 8 (4.52%) Incident Manager
9 8 (4.52%) Support Analyst
10 7 (3.95%) Security Analyst
10 7 (3.95%) Technical Manager
10 7 (3.95%) Technical Support Manager
11 6 (3.39%) Applications Support Engineer
11 6 (3.39%) Network Support
Libraries, Frameworks & Software Standards
1 10 (5.65%) Web Services
2 8 (4.52%) Middleware
3 7 (3.95%) .NET
4 5 (2.82%) jQuery
5 4 (2.26%) AngularJS
5 4 (2.26%) Apache Camel
6 2 (1.13%) .NET Framework
6 2 (1.13%) HTML
6 2 (1.13%) SOAP
6 2 (1.13%) Spring
7 1 (0.56%) ASP.NET
7 1 (0.56%) CSS
7 1 (0.56%) Hibernate
7 1 (0.56%) J2EE
7 1 (0.56%) REST
7 1 (0.56%) SAP Basis
7 1 (0.56%) WCF
7 1 (0.56%) XML
Miscellaneous
1 34 (19.21%) Management Information System
2 20 (11.30%) Analytical Skills
3 15 (8.47%) Computer Science
4 10 (5.65%) Mainframe
4 10 (5.65%) Mathematics
5 8 (4.52%) FMCG
6 5 (2.82%) CMDB
7 3 (1.69%) Clustering
7 3 (1.69%) Data Centre
7 3 (1.69%) Data Protection Act
7 3 (1.69%) Enterprise Software
7 3 (1.69%) Statistics
7 3 (1.69%) Wiki
8 2 (1.13%) Performance Metrics
8 2 (1.13%) Virtual Team
9 1 (0.56%) AS400
9 1 (0.56%) Driving Licence
9 1 (0.56%) iSeries
9 1 (0.56%) IVR
9 1 (0.56%) PKI
Operating Systems
1 34 (19.21%) Windows
2 27 (15.25%) Linux
3 25 (14.12%) Windows Server
4 22 (12.43%) Unix
5 11 (6.21%) Windows Server 2012
6 7 (3.95%) Windows 8
6 7 (3.95%) Windows Server 2008
7 6 (3.39%) AIX
8 4 (2.26%) CentOS
8 4 (2.26%) Red Hat Enterprise Linux
8 4 (2.26%) Windows 10
9 3 (1.69%) Windows 7
10 1 (0.56%) Windows Server 2003
Processes & Methodologies
1 100 (56.50%) ITIL
2 48 (27.12%) Information Security
3 44 (24.86%) Service Delivery
4 41 (23.16%) Service Management
5 39 (22.03%) Problem Management
6 30 (16.95%) Security Management
7 28 (15.82%) ITIL V3
7 28 (15.82%) Risk Management
8 25 (14.12%) Business Continuity
8 25 (14.12%) Change Management
9 22 (12.43%) Disaster Recovery
10 17 (9.60%) Information Security Management
11 13 (7.34%) Data Management
11 13 (7.34%) Risk Assessment
12 12 (6.78%) Configuration Management
13 11 (6.21%) Analytics
13 11 (6.21%) Data Protection
13 11 (6.21%) Data Security
13 11 (6.21%) Release Management
13 11 (6.21%) Security Operations
Programming Languages
1 21 (11.86%) SQL
2 11 (6.21%) Java
3 10 (5.65%) C
4 5 (2.82%) JavaScript
4 5 (2.82%) Shell Script
5 3 (1.69%) C#
6 2 (1.13%) COBOL
7 1 (0.56%) ABAP
7 1 (0.56%) Perl
7 1 (0.56%) T-SQL
7 1 (0.56%) VB.NET
Qualifications
1 26 (14.69%) CISM
1 26 (14.69%) CISSP
2 18 (10.17%) Security Cleared
3 17 (9.60%) ITIL Certification
4 16 (9.04%) Degree
5 12 (6.78%) Cisco Certification
6 10 (5.65%) CCNP
7 9 (5.08%) DV Cleared
8 8 (4.52%) MCP
9 7 (3.95%) SC Cleared
10 6 (3.39%) Microsoft Certification
11 5 (2.82%) CISA
11 5 (2.82%) MCSA
11 5 (2.82%) MCSE
12 3 (1.69%) CCNA
12 3 (1.69%) PRINCE2 Certification
13 2 (1.13%) BPSS Clearance
13 2 (1.13%) ITIL Foundation Certificate
13 2 (1.13%) NVQ Level 4
14 1 (0.56%) SANS
Quality Assurance & Compliance
1 31 (17.51%) SLA
2 28 (15.82%) ISO/IEC 27001
3 11 (6.21%) PCI DSS
4 5 (2.82%) QA
5 3 (1.69%) Data Quality
5 3 (1.69%) ISO22301
6 1 (0.56%) GPG13
6 1 (0.56%) ISO 9001
System Software
1 13 (7.34%) Active Directory
2 6 (3.39%) ProxySG
2 6 (3.39%) XenApp
3 5 (2.82%) Hyper-V
3 5 (2.82%) VMware Infrastructure
4 4 (2.26%) VMware ESX
5 2 (1.13%) NDS
5 2 (1.13%) NetIQ eDirectory
6 1 (0.56%) VMware Workstation
Systems Management
1 6 (3.39%) SCCM
2 3 (1.69%) Ganglia
2 3 (1.69%) Netcool
3 2 (1.13%) Cisco CUCM
4 1 (0.56%) Cisco Prime
4 1 (0.56%) FortiGate
4 1 (0.56%) Microsoft Clustering
4 1 (0.56%) Nagios
4 1 (0.56%) OpenView
4 1 (0.56%) SCOM
4 1 (0.56%) Tivoli
Vendors
1 21 (11.86%) Cisco
1 21 (11.86%) Microsoft
2 17 (9.60%) Oracle
3 14 (7.91%) VMware
4 9 (5.08%) Citrix
4 9 (5.08%) F5
4 9 (5.08%) SAP
5 8 (4.52%) Remedy
6 6 (3.39%) Blue Coat
6 6 (3.39%) Juniper
7 5 (2.82%) HP
8 4 (2.26%) Apple
9 3 (1.69%) CheckPoint
9 3 (1.69%) Extreme Networks
9 3 (1.69%) NetApp
10 2 (1.13%) AppDynamics
10 2 (1.13%) AppSense
10 2 (1.13%) LANDesk
10 2 (1.13%) ServiceNow
10 2 (1.13%) SolarWinds
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £24000 - £32000 per annum + Excellent Benefits
Posted: 3 days ago
Manchester, Lancashire
FT Select
Salary: Up to £25,000 per annum + bonus + company benefits
Posted: 4 days ago
Burnley, Lancashire
Omni RMS
Salary: £18000 per annum
Posted: 4 days ago
Cheshire
Adria Solutions Ltd
Salary: £50000 - £70000 per annum + Bonus + Benefits
Posted: 16 days ago
Liverpool, Merseyside, Cheshire, Wirral
Actis Recruitment Ltd
Salary: to £50,000 + excellent benefits
Posted: 27 days ago