The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Incident Management
Rank 133 184 150
Rank change year-on-year
+51 -34
Permanent jobs citing Incident Management 134 60 106
As % of all permanent IT jobs located in the North West 1.78% 0.89% 1.46%
As % of the Processes & Methodologies category 2.13% 1.11% 1.84%
Number of salaries quoted 112 49 80
Average salary £47,500 £36,500 £37,500
Average salary % change year-on-year
+30.13% -2.66%
90% offered a salary of more than £22,000 £22,500 £19,000
10% offered a salary of more than £60,000 £50,200 £58,250
UK excluding London average salary £40,000 £37,500 £37,500
% change year-on-year
+6.66% -
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6302 5407 5759
As % of all permanent IT jobs located in the North West 83.89% 80.25% 79.38%
Number of salaries quoted 5285 4536 4958
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,000 £27,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Incident Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 20 October 2014.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +20 66 £50,000 +36.98% 6
Manchester +12 52 £37,500 +15.38% 9
Merseyside +17 7 £35,500 -23.65%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 20 October 2014, IT jobs across the North West region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 131 (59.28%) ITIL
2 92 (41.63%) Finance
3 64 (28.96%) Windows
4 63 (28.51%) Problem Management
5 50 (22.62%) Change Management
6 46 (20.81%) Microsoft
7 40 (18.10%) Active Directory
7 40 (18.10%) Service Delivery
8 36 (16.29%) Oracle
9 35 (15.84%) Service Management
9 35 (15.84%) Banking
10 32 (14.48%) Windows Server 2008
11 30 (13.57%) SQL Server
12 29 (13.12%) SLA
12 29 (13.12%) ITIL Certification
13 28 (12.67%) Microsoft Certification
13 28 (12.67%) MS Exchange
13 28 (12.67%) SQL
13 28 (12.67%) Security Cleared
14 27 (12.22%) SC Cleared
14 27 (12.22%) Windows Server 2003
15 25 (11.31%) VMware
16 22 (9.95%) Stakeholder Management
16 22 (9.95%) Retail
16 22 (9.95%) Citrix
17 21 (9.50%) MCP
17 21 (9.50%) MS Excel
17 21 (9.50%) Analytical Skills
18 20 (9.05%) People Management
18 20 (9.05%) C#

Incident Management
Top Related IT Skills in the North West by Category

For the 6 months to 20 October 2014, IT jobs across the North West region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 28 (12.67%) MS Exchange
2 19 (8.60%) IIS
3 14 (6.33%) Exchange Server 2007
3 14 (6.33%) Exchange Server 2013
4 9 (4.07%) WebSphere
5 4 (1.81%) Lync
6 3 (1.36%) Exchange Server 2010
6 3 (1.36%) Tomcat
7 2 (0.90%) SharePoint
7 2 (0.90%) JBoss
7 2 (0.90%) Apache
7 2 (0.90%) WebSphere Application Server
7 2 (0.90%) WebLogic
7 2 (0.90%) TPMS
7 2 (0.90%) Oracle Application Server
8 1 (0.45%) Exchange Server 2003
8 1 (0.45%) SharePoint 2010
8 1 (0.45%) NetWeaver
8 1 (0.45%) Blackberry Enterprise Server
Applications
1 21 (9.50%) MS Excel
2 13 (5.88%) MS Office
Cloud Services
1 4 (1.81%) SaaS
2 1 (0.45%) Office 365
Communications & Networking
1 15 (6.79%) SAN
2 12 (5.43%) TCP/IP
3 11 (4.98%) DNS
3 11 (4.98%) Firewall
3 11 (4.98%) Network Security
4 10 (4.52%) NAS
4 10 (4.52%) SMTP
5 8 (3.62%) LAN
6 7 (3.17%) WAN
7 3 (1.36%) VoIP
8 2 (0.90%) LDAP
8 2 (0.90%) VPN
8 2 (0.90%) Internet
8 2 (0.90%) Wi-Fi
9 1 (0.45%) VLAN
9 1 (0.45%) Cisco IOS
9 1 (0.45%) DHCP
9 1 (0.45%) Broadband
9 1 (0.45%) iSCSI
9 1 (0.45%) Cisco ASA
Database & Business Intelligence
1 30 (13.57%) SQL Server
2 11 (4.98%) Oracle Database 11g
2 11 (4.98%) Oracle Database
3 10 (4.52%) SQL Server 2008
4 9 (4.07%) Hadoop
5 8 (3.62%) SQL Server Integration Services
5 8 (3.62%) SQL Server Reporting Services
6 6 (2.71%) Oracle Database 10g
6 6 (2.71%) Oracle9i Database
6 6 (2.71%) Oracle Database 12c
7 5 (2.26%) SQL Server 2000
7 5 (2.26%) SQL Server Analysis Services
7 5 (2.26%) DTS
7 5 (2.26%) SQL Server 2005
8 4 (1.81%) SQL Server 2012
9 3 (1.36%) DB2
10 1 (0.45%) Oracle Reports
10 1 (0.45%) RDBMS
10 1 (0.45%) SAP BW
10 1 (0.45%) Big Data
Development Applications
1 15 (6.79%) ClearCase
2 3 (1.36%) JIRA
General
1 92 (41.63%) Finance
2 35 (15.84%) Banking
3 22 (9.95%) Retail
4 15 (6.79%) Retail Banking
5 3 (1.36%) Advertising
5 3 (1.36%) Publishing
5 3 (1.36%) Pharmaceutical
5 3 (1.36%) Financial Institution
6 2 (0.90%) Back Office
6 2 (0.90%) Corporate Banking
7 1 (0.45%) Billing
7 1 (0.45%) Investment Banking
7 1 (0.45%) Telecoms
7 1 (0.45%) Legal
Job Titles
1 71 (32.13%) Analyst
2 32 (14.48%) Support Analyst
2 32 (14.48%) Service Analyst
3 29 (13.12%) Service Desk Analyst
4 15 (6.79%) Support Engineer
5 14 (6.33%) DBA
6 13 (5.88%) Applications Support
6 13 (5.88%) Technical Specialist
6 13 (5.88%) Delivery Manager
7 12 (5.43%) Service Manager
8 11 (4.98%) Infrastructure Manager
8 11 (4.98%) Project Manager
9 10 (4.52%) Infrastructure Project Manager
9 10 (4.52%) Messaging Engineer
10 9 (4.07%) Exchange Engineer
10 9 (4.07%) Services Delivery Manager
11 8 (3.62%) Oracle DBA
11 8 (3.62%) Team Leader
11 8 (3.62%) Architect
12 7 (3.17%) Developer
Libraries, Frameworks & Software Standards
1 20 (9.05%) Middleware
2 17 (7.69%) .NET
2 17 (7.69%) Web Services
3 15 (6.79%) XML
3 15 (6.79%) XSLT
4 4 (1.81%) ASP.NET
5 3 (1.36%) WebSphere MQ
5 3 (1.36%) J2EE
5 3 (1.36%) .NET Framework
5 3 (1.36%) WCF
5 3 (1.36%) WF
5 3 (1.36%) ADO.NET Entity Framework
6 2 (0.90%) Oracle Fusion
7 1 (0.45%) REST
7 1 (0.45%) JSTL
7 1 (0.45%) VXML
7 1 (0.45%) SAP Basis
7 1 (0.45%) Spring
7 1 (0.45%) CSS
7 1 (0.45%) JDBC
Miscellaneous
1 21 (9.50%) Analytical Skills
2 19 (8.60%) Management Information System
3 13 (5.88%) Client/Server
4 12 (5.43%) Clustering
5 7 (3.17%) FlexPod
6 5 (2.26%) Mathematics
7 4 (1.81%) Computer Science
7 4 (1.81%) Cryptography
7 4 (1.81%) PKI
7 4 (1.81%) Algorithms
8 3 (1.36%) Online Banking
8 3 (1.36%) GIS
9 2 (0.90%) Blackberry
9 2 (0.90%) Replication
9 2 (0.90%) CLARiiON
9 2 (0.90%) User Experience
10 1 (0.45%) IVR
10 1 (0.45%) Thin Client
10 1 (0.45%) Data Protection Act
10 1 (0.45%) Freedom of Information
Operating Systems
1 64 (28.96%) Windows
2 32 (14.48%) Windows Server 2008
3 27 (12.22%) Windows Server 2003
4 17 (7.69%) UNIX
4 17 (7.69%) Windows Server 2012
5 9 (4.07%) Windows 7
5 9 (4.07%) Linux
6 8 (3.62%) Windows XP
7 6 (2.71%) Windows 2000 Server
8 4 (1.81%) AIX
9 2 (0.90%) Windows 2000
9 2 (0.90%) Windows 8
10 1 (0.45%) Red Hat Enterprise Linux
10 1 (0.45%) Mac OS
10 1 (0.45%) Windows Vista
Processes & Methodologies
1 131 (59.28%) ITIL
2 63 (28.51%) Problem Management
3 50 (22.62%) Change Management
4 40 (18.10%) Service Delivery
5 35 (15.84%) Service Management
6 22 (9.95%) Stakeholder Management
7 20 (9.05%) People Management
8 15 (6.79%) Business Intelligence
9 14 (6.33%) SOA
10 12 (5.43%) Root Cause Analysis
11 11 (4.98%) Capacity Management
11 11 (4.98%) Performance Tuning
11 11 (4.98%) Disaster Recovery
12 10 (4.52%) Load Balancing
12 10 (4.52%) Time Management
13 8 (3.62%) Project Management
14 7 (3.17%) Configuration Management
14 7 (3.17%) Enterprise Architecture
14 7 (3.17%) Programme Management
14 7 (3.17%) TOGAF
Programming Languages
1 28 (12.67%) SQL
2 20 (9.05%) C#
3 15 (6.79%) C++
3 15 (6.79%) Java
3 15 (6.79%) C
4 12 (5.43%) Perl
5 10 (4.52%) VB.NET
6 5 (2.26%) T-SQL
7 3 (1.36%) JavaScript
8 2 (0.90%) Python
8 2 (0.90%) PowerShell
9 1 (0.45%) PHP
Qualifications
1 29 (13.12%) ITIL Certification
2 28 (12.67%) Microsoft Certification
2 28 (12.67%) Security Cleared
3 27 (12.22%) SC Cleared
4 21 (9.50%) MCP
5 19 (8.60%) MCITP
6 18 (8.14%) MCSA
7 15 (6.79%) MCSE
8 12 (5.43%) Degree
9 11 (4.98%) VMware Certified Professional (VCP)
10 10 (4.52%) Cisco Certification
10 10 (4.52%) CCNA
11 8 (3.62%) CCA
11 8 (3.62%) Citrix Certification
12 7 (3.17%) MCTS
12 7 (3.17%) CTC Cleared
12 7 (3.17%) ITIL Foundation Certificate
13 4 (1.81%) CISSP
13 4 (1.81%) CISM
14 3 (1.36%) ISEB
Quality Assurance & Compliance
1 29 (13.12%) SLA
2 3 (1.36%) Data Quality
3 2 (0.90%) ISO 9001
4 1 (0.45%) QA
System Software
1 40 (18.10%) Active Directory
2 14 (6.33%) VMware Infrastructure
3 10 (4.52%) Hyper-V
4 8 (3.62%) Oracle RMAN
5 2 (0.90%) Oracle RAC
5 2 (0.90%) vSphere
6 1 (0.45%) XenDesktop
6 1 (0.45%) MetaFrame
Systems Management
1 10 (4.52%) Norton AntiVirus
2 8 (3.62%) Foglight
2 8 (3.62%) Data Guard
3 3 (1.36%) Oracle EDQ
3 3 (1.36%) Backup Exec
3 3 (1.36%) OpenView
4 2 (0.90%) SCCM
4 2 (0.90%) SCOM
5 1 (0.45%) HP Data Protector
5 1 (0.45%) Tivoli
5 1 (0.45%) Tivoli Storage Manager
5 1 (0.45%) Nagios
5 1 (0.45%) Symantec Endpoint Protection
5 1 (0.45%) Cisco UCCE
Vendors
1 46 (20.81%) Microsoft
2 36 (16.29%) Oracle
3 25 (11.31%) VMware
4 22 (9.95%) Citrix
5 16 (7.24%) Cisco
6 15 (6.79%) Symantec
6 15 (6.79%) McAfee
7 9 (4.07%) HP
8 8 (3.62%) NetApp
8 8 (3.62%) Imperva
9 7 (3.17%) CheckPoint
9 7 (3.17%) Juniper
10 4 (1.81%) IBM
11 3 (1.36%) Misys
11 3 (1.36%) EMC
11 3 (1.36%) Sophos
11 3 (1.36%) Remedy
12 2 (0.90%) Capita
12 2 (0.90%) LANDesk
12 2 (0.90%) SAP
Greater Manchester
Opus Recruitment Solutions Ltd
Salary: £25000 to £30000 per annum
Posted: 9 hours ago
Manchester, Lancashire
Laterooms Ltd
Salary: Competitive + bonus + benefits
Posted: 11 hours ago
Chester, Cheshire
Bank of America Merrill Lynch
Posted: 14 hours ago
Manchester
Recruitment Genius
Salary: £33000 - £50000 per annum
Posted: 20 hours ago
Wilmslow, Cheshire
Resource Management
Salary: Bonus + Pension
Posted: 3 days ago
Cheshire
Rullion IT Plus
Salary: £35000 - £45000 per annum + benefits + bonus
Posted: 4 days ago
Cheshire
Rullion IT Plus
Salary: £35000 - £45000 per annum + benefits and bonus
Posted: 5 days ago
Manchester, Lancashire
GMFRS
Posted: 5 days ago
Wilmslow, Cheshire
Resource Management
Salary: £55000 - £62000 per annum + Bonus + Pension
Posted: 5 days ago
Manchester, Lancashire
Greywood Associates Limited
Salary: £40000 - £45000 per annum + bens
Posted: 5 days ago
Manchester, Lancashire
Lloyds Banking Group
Posted: 6 days ago
Cheshire
Mortimer Spinks
Posted: 6 days ago
Manchester, Lancashire
Lloyds Banking Group
Salary: £33000 - £40000 per annum + Benefits
Posted: 10 days ago
Wigan
Uniting Ambition
Salary: £18k - 20k per year
Posted: 24 days ago