The table below looks at the statistics for Incident Management skills in IT jobs advertised for the North West region. Included is a guide to the salaries offered in IT jobs that have cited Incident Management over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Incident Management
Rank 174 135 142
Rank change year-on-year
-39 +7
Permanent jobs citing Incident Management 89 118 138
As % of all permanent IT jobs located in the North West 1.42% 1.96% 1.86%
As % of the Processes & Methodologies category 1.61% 2.24% 2.15%
Number of salaries quoted 51 85 122
Median salary £45,000 £42,500 £38,000
Median salary % change year-on-year
+5.88% +11.84%
90% offered a salary of more than £23,000 £25,750 £19,550
10% offered a salary of more than £60,000 £61,250 £58,500
UK excluding London median salary £40,000 £41,500 £38,000
% change year-on-year
-3.61% +9.21%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
5517 5266 6422
As % of all permanent IT jobs located in the North West 88.15% 87.53% 86.67%
Number of salaries quoted 4628 4309 5506
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £29,091 £28,000 £27,500
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Incident Management
Jobs Demand Trend in the North West

The demand trend of job ads across the North West region citing Incident Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the North West

Incident Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the North West region.

Incident Management Salary Trend in the North West

Incident Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Incident Management across the North West region over the 3 months to 10 December 2016.

Incident Management Salary Histogram in the North West

Incident Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North West region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -33 38 £45,000 +5.88% 5
Cheshire +16 29 £51,250 +13.88% 3
Lancashire 0 11 £40,000 +23.07%
Merseyside -27 9 £22,750 -46.47% 1
Cumbria +8 2 £45,000 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the North West

For the 6 months to 10 December 2016, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North West region with a requirement for Incident Management.

1 113 (62.78%) ITIL
2 48 (26.67%) Problem Management
3 45 (25.00%) Service Delivery
4 41 (22.78%) Information Security
5 39 (21.67%) Finance
6 37 (20.56%) Windows
7 35 (19.44%) Service Management
8 34 (18.89%) ITIL V3
9 33 (18.33%) Change Management
10 31 (17.22%) SLA
11 30 (16.67%) Management Information System
12 25 (13.89%) Windows Server
13 23 (12.78%) Risk Management
14 22 (12.22%) Security Management
14 22 (12.22%) Microsoft
14 22 (12.22%) Unix
15 21 (11.67%) Banking
15 21 (11.67%) ISO/IEC 27001
16 20 (11.11%) Cisco
17 19 (10.56%) Active Directory
17 19 (10.56%) CISSP
17 19 (10.56%) CISM
18 18 (10.00%) Disaster Recovery
18 18 (10.00%) ITIL Certification
18 18 (10.00%) Degree
18 18 (10.00%) Business Continuity
19 17 (9.44%) Linux
19 17 (9.44%) Configuration Management
19 17 (9.44%) Analytical Skills
19 17 (9.44%) Release Management

Incident Management
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (5.56%) MS Exchange
2 9 (5.00%) Apache
3 8 (4.44%) Tomcat
4 7 (3.89%) Exchange Server 2010
4 7 (3.89%) Exchange Server 2013
5 4 (2.22%) JBoss
5 4 (2.22%) SharePoint
5 4 (2.22%) Skype for Business
6 3 (1.67%) WebLogic
7 2 (1.11%) CICS
7 2 (1.11%) GeoServer
7 2 (1.11%) GroupWise
7 2 (1.11%) SharePoint 2013
8 1 (0.56%) Drupal
Applications
1 11 (6.11%) MS Excel
2 7 (3.89%) MS Office
3 1 (0.56%) MS PowerPoint
Business Applications
1 14 (7.78%) SAP ERP
2 3 (1.67%) Remedy ITSM
3 2 (1.11%) assyst
4 1 (0.56%) Remedy AR System
Cloud Services
1 6 (3.33%) Office 365
2 2 (1.11%) Amazon AWS
3 1 (0.56%) IaaS
Communications & Networking
1 9 (5.00%) Firewall
2 8 (4.44%) F5 BIG-IP GTM
2 8 (4.44%) F5 BIG-IP LTM
2 8 (4.44%) Network Security
3 7 (3.89%) Intrusion Detection
4 6 (3.33%) TCP/IP
5 5 (2.78%) SAN
6 4 (2.22%) WAN
7 3 (1.67%) BGP
7 3 (1.67%) HTTP
7 3 (1.67%) LAN
7 3 (1.67%) MPLS
7 3 (1.67%) OSPF
7 3 (1.67%) SNMP
8 2 (1.11%) BIG-IP
8 2 (1.11%) DHCP
8 2 (1.11%) DNS
8 2 (1.11%) Internet
8 2 (1.11%) LLU
8 2 (1.11%) VoIP
Database & Business Intelligence
1 13 (7.22%) SQL Server
2 3 (1.67%) DB2
2 3 (1.67%) MySQL
3 2 (1.11%) IMS/DB
3 2 (1.11%) NoSQL
3 2 (1.11%) Oracle Database
3 2 (1.11%) Oracle Reports
3 2 (1.11%) PostgreSQL
3 2 (1.11%) Relational Database
3 2 (1.11%) SQL Server 2008
3 2 (1.11%) SQL Server 2014
4 1 (0.56%) Big Data
4 1 (0.56%) Data Warehouse
4 1 (0.56%) Enterprise Data Warehouse
4 1 (0.56%) Hadoop
4 1 (0.56%) Informix
Development Applications
1 8 (4.44%) Jenkins
2 6 (3.33%) JIRA
3 2 (1.11%) Git (software)
4 1 (0.56%) Subversion
General
1 39 (21.67%) Finance
2 21 (11.67%) Banking
3 10 (5.56%) Law
3 10 (5.56%) Telecoms
4 8 (4.44%) Legal
5 5 (2.78%) Corporate Banking
5 5 (2.78%) Financial Institution
6 3 (1.67%) Retail
7 1 (0.56%) Billing
7 1 (0.56%) Manufacturing
Job Titles
1 33 (18.33%) Analyst
2 23 (12.78%) Applications Support
3 17 (9.44%) Security Manager
4 13 (7.22%) Incident Manager
4 13 (7.22%) Service Manager
5 12 (6.67%) Consultant
6 11 (6.11%) Change Manager
6 11 (6.11%) SAP Change Manager
6 11 (6.11%) SAP Manager
6 11 (6.11%) Support Engineer
6 11 (6.11%) Support Manager
7 10 (5.56%) Applications Engineer
7 10 (5.56%) Applications Support Engineer
7 10 (5.56%) Information Security Manager
8 9 (5.00%) ITIL Manager
9 8 (4.44%) Information Manager
9 8 (4.44%) Support Analyst
10 7 (3.89%) Developer
10 7 (3.89%) Technical Manager
10 7 (3.89%) Technical Support
Libraries, Frameworks & Software Standards
1 7 (3.89%) HTML
1 7 (3.89%) Middleware
2 6 (3.33%) jQuery
2 6 (3.33%) Web Services
3 4 (2.22%) .NET
3 4 (2.22%) AngularJS
3 4 (2.22%) Apache Camel
3 4 (2.22%) CSS
4 3 (1.67%) SOAP
5 2 (1.11%) .NET Framework
5 2 (1.11%) J2EE
5 2 (1.11%) Spring
5 2 (1.11%) XML
6 1 (0.56%) ASP.NET
6 1 (0.56%) Hibernate
6 1 (0.56%) Java EE
6 1 (0.56%) JSON
6 1 (0.56%) REST
6 1 (0.56%) WCF
Miscellaneous
1 30 (16.67%) Management Information System
2 17 (9.44%) Analytical Skills
3 14 (7.78%) FMCG
4 13 (7.22%) Computer Science
5 9 (5.00%) Mainframe
6 8 (4.44%) Mathematics
7 5 (2.78%) CMDB
8 3 (1.67%) Data Centre
8 3 (1.67%) Data Protection Act
8 3 (1.67%) Statistics
8 3 (1.67%) Wiki
9 2 (1.11%) Driving Licence
9 2 (1.11%) Performance Metrics
9 2 (1.11%) Virtual Team
10 1 (0.56%) AS400
10 1 (0.56%) Clustering
10 1 (0.56%) Enterprise Software
10 1 (0.56%) iSeries
10 1 (0.56%) IVR
10 1 (0.56%) Online Banking
Operating Systems
1 37 (20.56%) Windows
2 25 (13.89%) Windows Server
3 22 (12.22%) Unix
4 17 (9.44%) Linux
5 11 (6.11%) Windows Server 2012
6 7 (3.89%) Windows 8
6 7 (3.89%) Windows Server 2008
7 6 (3.33%) AIX
8 4 (2.22%) CentOS
8 4 (2.22%) Red Hat Enterprise Linux
8 4 (2.22%) Windows 10
8 4 (2.22%) Windows 7
9 1 (0.56%) Mac OS X
9 1 (0.56%) Windows Server 2003
Processes & Methodologies
1 113 (62.78%) ITIL
2 48 (26.67%) Problem Management
3 45 (25.00%) Service Delivery
4 41 (22.78%) Information Security
5 35 (19.44%) Service Management
6 34 (18.89%) ITIL V3
7 33 (18.33%) Change Management
8 23 (12.78%) Risk Management
9 22 (12.22%) Security Management
10 18 (10.00%) Business Continuity
10 18 (10.00%) Disaster Recovery
11 17 (9.44%) Configuration Management
11 17 (9.44%) Release Management
12 14 (7.78%) ERP
12 14 (7.78%) Infrastructure Management
12 14 (7.78%) Performance Improvement
12 14 (7.78%) Project Management
13 13 (7.22%) ITSM
14 12 (6.67%) Risk Assessment
14 12 (6.67%) Root Cause Analysis
Programming Languages
1 16 (8.89%) SQL
2 12 (6.67%) Java
3 9 (5.00%) C
3 9 (5.00%) JavaScript
4 5 (2.78%) Shell Script
5 3 (1.67%) C#
6 2 (1.11%) COBOL
7 1 (0.56%) C++
7 1 (0.56%) Objective-C
7 1 (0.56%) Perl
7 1 (0.56%) T-SQL
7 1 (0.56%) VB.NET
Qualifications
1 19 (10.56%) CISM
1 19 (10.56%) CISSP
2 18 (10.00%) Degree
2 18 (10.00%) ITIL Certification
3 16 (8.89%) Security Cleared
4 10 (5.56%) Cisco Certification
5 8 (4.44%) CCNP
5 8 (4.44%) MCP
6 7 (3.89%) DV Cleared
6 7 (3.89%) SC Cleared
7 6 (3.33%) Microsoft Certification
8 5 (2.78%) MCSA
8 5 (2.78%) MCSE
9 3 (1.67%) CCNA
10 2 (1.11%) BPSS Clearance
10 2 (1.11%) CEH
10 2 (1.11%) CHFI
10 2 (1.11%) ITIL Foundation Certificate
10 2 (1.11%) NVQ Level 4
11 1 (0.56%) SANS
Quality Assurance & Compliance
1 31 (17.22%) SLA
2 21 (11.67%) ISO/IEC 27001
3 10 (5.56%) PCI DSS
4 7 (3.89%) QA
5 3 (1.67%) Data Quality
6 1 (0.56%) GPG13
6 1 (0.56%) ISO 9001
System Software
1 19 (10.56%) Active Directory
2 7 (3.89%) XenApp
3 6 (3.33%) Hyper-V
3 6 (3.33%) ProxySG
4 5 (2.78%) VMware Infrastructure
5 4 (2.22%) VMware ESX
6 2 (1.11%) NDS
6 2 (1.11%) NetIQ eDirectory
7 1 (0.56%) VMware Workstation
Systems Management
1 6 (3.33%) SCCM
2 2 (1.11%) Cisco CUCM
3 1 (0.56%) Cisco Prime
3 1 (0.56%) FortiGate
3 1 (0.56%) Ganglia
3 1 (0.56%) Microsoft Clustering
3 1 (0.56%) Nagios
3 1 (0.56%) Netcool
3 1 (0.56%) OpenView
3 1 (0.56%) SCOM
3 1 (0.56%) Tivoli
Vendors
1 22 (12.22%) Microsoft
2 20 (11.11%) Cisco
3 15 (8.33%) VMware
4 14 (7.78%) SAP
5 10 (5.56%) Citrix
5 10 (5.56%) Juniper
6 9 (5.00%) F5
6 9 (5.00%) Oracle
7 8 (4.44%) Remedy
8 7 (3.89%) CheckPoint
9 6 (3.33%) Blue Coat
10 5 (2.78%) Apple
10 5 (2.78%) HP
11 4 (2.22%) Intel Security
12 3 (1.67%) Extreme Networks
12 3 (1.67%) NetApp
13 2 (1.11%) Cognizant
13 2 (1.11%) LANDesk
13 2 (1.11%) ServiceNow
13 2 (1.11%) SolarWinds
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