ITSM Jobs in Oxfordshire

IT Service Management (ITSM)
South East > Oxfordshire

The following table provides summary statistics for permanent job vacancies advertised in Oxfordshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 87 116 113
Rank change year-on-year +29 -3 -
Permanent jobs citing ITSM 26 11 9
As % of all permanent jobs advertised in Oxfordshire 1.55% 0.70% 0.58%
As % of the Processes & Methodologies category 1.92% 0.73% 0.61%
Number of salaries quoted 25 11 8
10th Percentile - £32,000 £21,250
25th Percentile £23,500 £38,375 £29,313
Median annual salary (50th Percentile) £32,500 £42,500 £33,000
Median % change year-on-year -23.53% +28.79% -
75th Percentile £52,500 £61,250 £36,000
90th Percentile £57,500 £71,500 £47,700
South East median annual salary £52,500 £50,000 £55,000
% change year-on-year +5.00% -9.09% +2.33%

All Process and Methodology Skills
Oxfordshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Oxfordshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,352 1,505 1,465
As % of all permanent jobs advertised in Oxfordshire 80.38% 95.31% 93.85%
Number of salaries quoted 1,099 790 929
10th Percentile £28,500 £26,250 £30,265
25th Percentile £36,250 £35,000 £38,750
Median annual salary (50th Percentile) £48,000 £50,500 £55,000
Median % change year-on-year -4.95% -8.18% +10.45%
75th Percentile £61,250 £67,500 £75,000
90th Percentile £72,500 £81,375 £87,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

ITSM
Job Vacancy Trend in Oxfordshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Oxfordshire.

Job vacancy trend for ITSM in Oxfordshire

ITSM
Salary Trend in Oxfordshire

3-month moving average salary quoted in jobs citing ITSM in Oxfordshire.

Salary trend for ITSM in Oxfordshire

ITSM
Salary Histogram in Oxfordshire

Salary distribution for jobs citing ITSM in Oxfordshire over the 6 months to 4 May 2024.

Salary histogram for ITSM in Oxfordshire

ITSM
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Oxfordshire region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Oxford -13 6 £55,000 +3.77%
Faringdon - 6 £25,000 -
Bicester - 4 £32,500 -
Abingdon +54 3 £29,761 -26.52% 3
Witney - 2 £31,250 -
Thame - 1 £22,500 -
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in Oxfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.54%) Microsoft Exchange
Applications
1 2 (7.69%) Microsoft Excel
Business Applications
1 1 (3.85%) Remedy ITSM
Cloud Services
1 21 (80.77%) Microsoft 365
2 5 (19.23%) Azure
2 5 (19.23%) WhatsApp
3 4 (15.38%) Entra ID
4 2 (7.69%) OpenShift
5 1 (3.85%) AWS
Communications & Networking
1 8 (30.77%) DNS
2 5 (19.23%) TCP/IP
3 4 (15.38%) VoIP
3 4 (15.38%) Wi-Fi
4 2 (7.69%) DHCP
4 2 (7.69%) SAN
4 2 (7.69%) SD-WAN
4 2 (7.69%) WLAN
5 1 (3.85%) Remote Desktop
Database & Business Intelligence
1 3 (11.54%) MySQL
1 3 (11.54%) SQL Server
Development Applications
1 1 (3.85%) JIRA
General
1 5 (19.23%) Social Skills
2 3 (11.54%) Inclusion and Diversity
3 1 (3.85%) Legal
Job Titles
1 15 (57.69%) IT Support
2 12 (46.15%) IT Support Technician
2 12 (46.15%) IT Technician
2 12 (46.15%) Support Technician
3 6 (23.08%) 1st Line Support
3 6 (23.08%) 1st Line Support Technician
4 4 (15.38%) Coordinator
4 4 (15.38%) Senior
5 3 (11.54%) Infrastructure Engineer
5 3 (11.54%) IT Support Specialist
5 3 (11.54%) Senior Infrastructure Engineer
5 3 (11.54%) Support Specialist
6 2 (7.69%) Microsoft 365 Engineer
7 1 (3.85%) Lead
7 1 (3.85%) Linux Engineer
7 1 (3.85%) Linux Infrastructure Engineer
7 1 (3.85%) Senior Linux Engineer
7 1 (3.85%) Senior Technician
7 1 (3.85%) Service Desk Technician
7 1 (3.85%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 2 (7.69%) EDI
2 1 (3.85%) AngularJS
2 1 (3.85%) CSS
2 1 (3.85%) HTML
2 1 (3.85%) JSON
2 1 (3.85%) LDAP
2 1 (3.85%) Twitter Bootstrap
2 1 (3.85%) Web Services
2 1 (3.85%) XML
Miscellaneous
1 3 (11.54%) EMC VNX
2 2 (7.69%) Data Centre
2 2 (7.69%) Grid Computing
3 1 (3.85%) CMDB
3 1 (3.85%) Driving Licence
3 1 (3.85%) Onboarding
3 1 (3.85%) Public Cloud
Operating Systems
1 18 (69.23%) Windows
2 13 (50.00%) Windows Server
3 6 (23.08%) Linux
4 3 (11.54%) CentOS
4 3 (11.54%) Rocky
4 3 (11.54%) Windows 10
5 2 (7.69%) Mac OS
5 2 (7.69%) Unix
5 2 (7.69%) Windows Server 2016
5 2 (7.69%) Windows Server 2019
6 1 (3.85%) Windows Server 2012
Processes & Methodologies
1 14 (53.85%) Service Management
2 12 (46.15%) Customer Service
3 10 (38.46%) ITIL
4 6 (23.08%) Change Control
4 6 (23.08%) Scorecard
5 4 (15.38%) Business Analysis
5 4 (15.38%) Internal Audit
5 4 (15.38%) Stakeholder Management
6 3 (11.54%) Incident Management
6 3 (11.54%) Infrastructure Engineering
6 3 (11.54%) Mentoring
6 3 (11.54%) Problem-Solving
7 2 (7.69%) Containerisation
7 2 (7.69%) Cybersecurity
7 2 (7.69%) Data Acquisition
7 2 (7.69%) Information Security
7 2 (7.69%) IT Audit
7 2 (7.69%) Malware Detection/Protection
7 2 (7.69%) Performance Monitoring
7 2 (7.69%) User Experience
Programming Languages
1 1 (3.85%) JavaScript
Qualifications
1 4 (15.38%) Degree
2 3 (11.54%) SC Cleared
2 3 (11.54%) Security Cleared
3 2 (7.69%) BPSS Clearance
3 2 (7.69%) DBS Check
3 2 (7.69%) HNC
Quality Assurance & Compliance
1 6 (23.08%) SLA
2 4 (15.38%) Sarbanes-Oxley
System Software
1 18 (69.23%) Active Directory
2 3 (11.54%) VMware ESXi
3 2 (7.69%) Docker
Systems Management
1 6 (23.08%) SCCM
2 3 (11.54%) EMC NetWorker
2 3 (11.54%) vCenter Server
3 2 (7.69%) Kubernetes
3 2 (7.69%) Nagios
4 1 (3.85%) Ansible
4 1 (3.85%) Single Sign-On
Vendors
1 13 (50.00%) Microsoft
2 6 (23.08%) Google
3 5 (19.23%) VMware
4 3 (11.54%) EMC
4 3 (11.54%) Oracle
4 3 (11.54%) ServiceNow
4 3 (11.54%) Veeam
5 2 (7.69%) Aruba
5 2 (7.69%) Dell
5 2 (7.69%) Meraki
5 2 (7.69%) SolarWinds
5 2 (7.69%) Sun
6 1 (3.85%) BMC
6 1 (3.85%) Freshdesk
6 1 (3.85%) HP
6 1 (3.85%) Remedy