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This section looks at the demand for Service Level Agreement (SLA) skills within the Oxfordshire region with a comparison to our Quality Assurance & Compliance category. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkService Level Agreement (SLA)
Location
3 months to 25 Jul 2008Same period last year
Rank123103
Rank change on same period last yearDown-20
Matching permanent IT job ads2142
As % of all UK permanent IT job ads sampled0.011 %0.017 %
As % of the category below16.54 %34.43 %
Salaries quoted2041
Average minimum salary£30,100£29,390
Average salary£31,425£32,207
% change on same period last year-2.42 %
Average maximum salary£32,750£35,024
UK excluding London average salary£33,763£35,624
% change on same period last year-5.22 %
Oxfordshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
Oxfordshire
Matching permanent IT job ads127122
As % of all UK permanent IT job ads sampled0.067 %0.050 %
Salaries quoted117108
Average minimum salary£32,771£31,683
Average salary£35,932£34,808
% change on same period last year+3.22 %
Average maximum salary£39,093£37,933
UK excluding London average salary£39,410£39,928
% change on same period last year-1.29 %
SLA South EastSLA
South East

SLA
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing SLA across the Oxfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

Oxfordshire SLA Demand Trend

SLA
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Oxfordshire region.

Oxfordshire SLA Salary Trend

SLA
Salary Histogram

The chart provides a salary histogram for IT jobs citing SLA across the Oxfordshire region over the 3 months to 25 July 2008.

Oxfordshire SLA Salary Histogram

SLA
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Oxfordshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
OxfordDown-1315£30,571-7.27 %
BanburyDown-32£33,750-15.62 %
AbingdonNew entry-2£30,500-
SLA South EastSLA
South East

SLA
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Oxfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

147 (54.65 %)Windows
234 (39.53 %)Microsoft
331 (36.05 %)Active Directory
331 (36.05 %)ITIL
427 (31.40 %)MS Exchange
520 (23.26 %)Exchange Server 2003
619 (22.09 %)Health
619 (22.09 %)MS Excel
718 (20.93 %)Microsoft Certification
817 (19.77 %)TCP/IP
915 (17.44 %)Windows 2000
1014 (16.28 %)LAN
1014 (16.28 %)WAN
1014 (16.28 %)Windows Server 2003
1113 (15.12 %)Citrix
1113 (15.12 %)VPN
1212 (13.95 %)Internet
1311 (12.79 %)Blackberry
1311 (12.79 %)Windows XP
1311 (12.79 %)MUMPS
1311 (12.79 %)MCSE
1311 (12.79 %)COBOL
1311 (12.79 %)MS Office
1311 (12.79 %)Service Delivery
1410 (11.63 %)NetWare
1410 (11.63 %)Novell
159 (10.47 %)MCP
159 (10.47 %)ADSL
159 (10.47 %)Exchange Server 2000
168 (9.302 %)MCSA

SLA
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Oxfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Oxfordshire IT Job Market, Application DevelopmentApplication Development
11 (1.163 %)HTML
11 (1.163 %).NET
11 (1.163 %)ASP.NET
11 (1.163 %)WebServices
Oxfordshire IT Job Market, Application PlatformsApplication Platforms
127 (31.40 %)MS Exchange
220 (23.26 %)Exchange Server 2003
39 (10.47 %)Exchange Server 2000
47 (8.140 %)GroupWise
53 (3.488 %)Lotus Domino
53 (3.488 %)SharePoint
61 (1.163 %)IIS
Oxfordshire IT Job Market, ApplicationsApplications
119 (22.09 %)MS Excel
211 (12.79 %)MS Office
31 (1.163 %)MS Visio
Oxfordshire IT Job Market, Communications & NetworkingCommunications & Networking
117 (19.77 %)TCP/IP
214 (16.28 %)LAN
214 (16.28 %)WAN
313 (15.12 %)VPN
412 (13.95 %)Internet
59 (10.47 %)ADSL
66 (6.977 %)DNS
66 (6.977 %)DHCP
75 (5.814 %)VoIP
83 (3.488 %)Broadband
83 (3.488 %)ISDN
83 (3.488 %)Wireless
91 (1.163 %)FirePass
91 (1.163 %)HTTPS
91 (1.163 %)SAN
Oxfordshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
12 (2.326 %)SQL Server
Oxfordshire IT Job Market, GeneralGeneral
119 (22.09 %)Health
25 (5.814 %)Education
33 (3.488 %)Telecoms
41 (1.163 %)Finance
41 (1.163 %)Legal
41 (1.163 %)Retail
41 (1.163 %)Insurance
41 (1.163 %)Pensions
Oxfordshire IT Job Market, Job TitlesJob Titles
120 (23.26 %)Analyst
120 (23.26 %)Support Engineer
217 (19.77 %)Support Analyst
311 (12.79 %)Consultant
311 (12.79 %)Support Consultant
311 (12.79 %)Team Leader
410 (11.63 %)Server Support
59 (10.47 %)Service Desk Team Leader
68 (9.302 %)3rd Line Support
77 (8.140 %)Support Technician
77 (8.140 %)IT Support Technician
86 (6.977 %)Server Engineer
86 (6.977 %)Administrator
86 (6.977 %)Systems Support
86 (6.977 %)Systems Administrator
86 (6.977 %)Systems Engineer
86 (6.977 %)Server Support Engineer
86 (6.977 %)Systems Support Engineer
95 (5.814 %)Support Manager
95 (5.814 %)Helpdesk Analyst
Oxfordshire IT Job Market, MiscellaneousMiscellaneous
111 (12.79 %)Blackberry
23 (3.488 %)Contract for Difference
23 (3.488 %)CMDB
23 (3.488 %)NHS
31 (1.163 %)e-Health
Oxfordshire IT Job Market, Operating SystemsOperating Systems
147 (54.65 %)Windows
215 (17.44 %)Windows 2000
314 (16.28 %)Windows Server 2003
411 (12.79 %)Windows XP
510 (11.63 %)NetWare
67 (8.140 %)Windows NT
67 (8.140 %)Linux
75 (5.814 %)Mac OS X
81 (1.163 %)SUSE
Oxfordshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
131 (36.05 %)ITIL
211 (12.79 %)Service Delivery
37 (8.140 %)Project Management
43 (3.488 %)Service Management
52 (2.326 %)PRINCE2
52 (2.326 %)CRM
52 (2.326 %)Logistics
52 (2.326 %)Business Analysis
52 (2.326 %)ITSM
61 (1.163 %)Risk Assessment
61 (1.163 %)Incident Management
61 (1.163 %)Operations Management
61 (1.163 %)QMS
61 (1.163 %)Data Protection
61 (1.163 %)Quality Management
Oxfordshire IT Job Market, Programming LanguagesProgramming Languages
111 (12.79 %)COBOL
111 (12.79 %)MUMPS
24 (4.651 %)SQL
31 (1.163 %)VB.NET
Oxfordshire IT Job Market, QualificationsQualifications
118 (20.93 %)Microsoft Certification
211 (12.79 %)MCSE
39 (10.47 %)MCP
48 (9.302 %)MCSA
53 (3.488 %)ITIL Certification
62 (2.326 %)PRINCE2 Certification
71 (1.163 %)Degree
Oxfordshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (1.163 %)Sarbanes-Oxley
Oxfordshire IT Job Market, System SoftwareSystem Software
131 (36.05 %)Active Directory
26 (6.977 %)Terminal Services
26 (6.977 %)Backup Exec
34 (4.651 %)NetBackup
34 (4.651 %)ISA Server
42 (2.326 %)VMware ESX
51 (1.163 %)Citrix Presentation Server
Oxfordshire IT Job Market, Systems ManagementSystems Management
17 (8.140 %)WSUS
22 (2.326 %)Systems Management Server (SMS)
22 (2.326 %)Norton AntiVirus
Oxfordshire IT Job Market, VendorsVendors
134 (39.53 %)Microsoft
213 (15.12 %)Citrix
310 (11.63 %)Novell
47 (8.140 %)CheckPoint
56 (6.977 %)VMware
65 (5.814 %)Apple
74 (4.651 %)VERITAS
74 (4.651 %)Cisco
83 (3.488 %)Lotus
92 (2.326 %)Oracle
92 (2.326 %)Symantec
92 (2.326 %)McAfee Security
92 (2.326 %)Sophos
92 (2.326 %)Websense
101 (1.163 %)NetApp
101 (1.163 %)SunGard
101 (1.163 %)Dell
101 (1.163 %)Red Hat
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