The table below looks at the statistics for SLA skills in IT jobs advertised for the Oxfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited SLA over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 68 110 81
Rank change year-on-year
+42 -29
Permanent jobs citing SLA 49 12 37
As % of all permanent IT jobs located in Oxfordshire 3.31% 0.71% 2.17%
As % of the Quality Assurance & Compliance category 50.52% 12.63% 30.83%
Number of salaries quoted 47 12 36
Average salary £36,000 £38,500 £50,000
Average salary % change year-on-year
-6.49% -23.00%
90% offered a salary of more than £26,000 £26,050 £40,000
10% offered a salary of more than £40,000 £51,664 £55,000
UK excluding London average salary £32,500 £36,000 £35,000
% change year-on-year
-9.72% +2.85%
SLA
South East

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the Oxfordshire region.

Quality Assurance & Compliance Category
Oxfordshire
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
97 95 120
As % of all permanent IT jobs located in Oxfordshire 6.55% 5.63% 7.02%
Number of salaries quoted 86 81 102
Average salary £37,500 £40,750 £50,000
Average salary % change year-on-year
-7.97% -18.50%
90% offered a salary of more than £26,000 £26,500 £32,300
10% offered a salary of more than £54,550 £65,000 £69,400
UK excluding London average salary £40,000 £40,000 £40,000

SLA
Jobs Demand Trend in Oxfordshire

This chart provides a 3-month moving total of permanent IT jobs citing SLA across the Oxfordshire region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in Oxfordshire

SLA
Salary Trend in Oxfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the Oxfordshire region.

SLA Salary Trend in Oxfordshire

SLA
Salary Histogram in Oxfordshire

This chart provides a salary histogram for IT jobs citing SLA across the Oxfordshire region over the 3 months to 30 September 2014.

SLA Salary Histogram in Oxfordshire

SLA
Job Locations in Oxfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing SLA within the Oxfordshire region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Abingdon - 35 £36,000 - 8
Oxford +10 4 £38,750 -12.22% 1
Kidlington - 3 £39,000 -
Banbury - 2 £22,000 -
SLA
South East

SLA
Top 30 Related IT Skills in Oxfordshire

For the 6 months to 30 September 2014, IT jobs across the Oxfordshire region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA.

1 35 (46.67%) Service Delivery
2 34 (45.33%) ITIL
3 26 (34.67%) ITIL Certification
4 25 (33.33%) Line Management
5 23 (30.67%) Windows
5 23 (30.67%) Numerical Analysis
6 21 (28.00%) Finance
7 14 (18.67%) MS Excel
7 14 (18.67%) Service Management
8 11 (14.67%) Active Directory
8 11 (14.67%) MS Office
9 10 (13.33%) SQL Server
9 10 (13.33%) VMware
10 9 (12.00%) Incident Management
10 9 (12.00%) CRM
10 9 (12.00%) Cisco
10 9 (12.00%) Microsoft
11 7 (9.33%) WAN
11 7 (9.33%) Windows XP
11 7 (9.33%) Citrix
11 7 (9.33%) Cisco Certification
11 7 (9.33%) CCNA
11 7 (9.33%) Remedy
11 7 (9.33%) MS PowerPoint
12 6 (8.00%) Windows Server 2008
12 6 (8.00%) Windows Server 2012
12 6 (8.00%) LAN
12 6 (8.00%) SAN
12 6 (8.00%) Internet
12 6 (8.00%) SharePoint

SLA
Top Related IT Skills in Oxfordshire by Category

For the 6 months to 30 September 2014, IT jobs across the Oxfordshire region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.00%) SharePoint
2 4 (5.33%) Exchange Server 2013
3 3 (4.00%) MS Exchange
4 2 (2.67%) CMS
4 2 (2.67%) Exchange Server 2007
4 2 (2.67%) Moodle
4 2 (2.67%) SharePoint 2010
4 2 (2.67%) Exchange Server 2010
5 1 (1.33%) Apache
5 1 (1.33%) Tomcat
5 1 (1.33%) Lync
Applications
1 14 (18.67%) MS Excel
2 11 (14.67%) MS Office
3 7 (9.33%) MS PowerPoint
Business Applications
1 1 (1.33%) Retail-J
Cloud Services
1 2 (2.67%) Office 365
2 1 (1.33%) Cloud Computing
Communications & Networking
1 7 (9.33%) WAN
2 6 (8.00%) SAN
2 6 (8.00%) Internet
2 6 (8.00%) LAN
3 4 (5.33%) DNS
3 4 (5.33%) Broadband
4 3 (4.00%) ADSL
4 3 (4.00%) MPLS
4 3 (4.00%) OSPF
4 3 (4.00%) BGP
4 3 (4.00%) Firewall
4 3 (4.00%) Network Security
5 2 (2.67%) VLAN
5 2 (2.67%) DHCP
5 2 (2.67%) VPN
Database & Business Intelligence
1 10 (13.33%) SQL Server
2 5 (6.67%) SQL Server 2005
3 4 (5.33%) SQL Server 2008
4 2 (2.67%) SQL Server 2000
4 2 (2.67%) MS Access
5 1 (1.33%) Data Warehouse
5 1 (1.33%) DB2
5 1 (1.33%) Crystal Reports
5 1 (1.33%) SQL Server Reporting Services
5 1 (1.33%) SQL Server Integration Services
5 1 (1.33%) SQL Server 2012
General
1 21 (28.00%) Finance
2 1 (1.33%) Games
2 1 (1.33%) Retail
2 1 (1.33%) Back Office
Job Titles
1 20 (26.67%) Service Manager
2 18 (24.00%) Analyst
3 14 (18.67%) Technical Support
3 14 (18.67%) Service Analyst
3 14 (18.67%) Service Desk Analyst
3 14 (18.67%) IT Services Manager
4 13 (17.33%) Technical Support Manager
4 13 (17.33%) Technical Manager
4 13 (17.33%) Support Manager
4 13 (17.33%) 1st Line Support
5 10 (13.33%) Service Desk Manager
6 7 (9.33%) Team Leader
6 7 (9.33%) IT Support
7 6 (8.00%) Operations Team Leader
7 6 (8.00%) Service Desk Team Leader
7 6 (8.00%) Client Services Manager
8 4 (5.33%) Services Delivery Manager
8 4 (5.33%) Delivery Manager
8 4 (5.33%) Operations Manager
8 4 (5.33%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 1 (1.33%) HTML
1 1 (1.33%) CSS
Miscellaneous
1 5 (6.67%) Video Conferencing
2 4 (5.33%) Mathematics
3 2 (2.67%) Fat Client
3 2 (2.67%) Thin Client
4 1 (1.33%) Management Information System
4 1 (1.33%) Mobile Games
Operating Systems
1 23 (30.67%) Windows
2 7 (9.33%) Windows XP
3 6 (8.00%) Windows Server 2008
3 6 (8.00%) Windows Server 2012
4 4 (5.33%) Windows 7
4 4 (5.33%) Windows 8
5 2 (2.67%) Windows Server 2003
6 1 (1.33%) Mac OS X
6 1 (1.33%) Linux
Processes & Methodologies
1 35 (46.67%) Service Delivery
2 34 (45.33%) ITIL
3 25 (33.33%) Line Management
4 23 (30.67%) Numerical Analysis
5 14 (18.67%) Service Management
6 9 (12.00%) CRM
6 9 (12.00%) Incident Management
7 4 (5.33%) Kalman Filter
7 4 (5.33%) Software Distribution
8 3 (4.00%) Network Monitoring
8 3 (4.00%) Mentoring
8 3 (4.00%) Project Management
8 3 (4.00%) Change Management
8 3 (4.00%) Network Design
8 3 (4.00%) Supplier Management
9 2 (2.67%) Content Management
9 2 (2.67%) Document Management
9 2 (2.67%) Disaster Recovery
9 2 (2.67%) Workflow
9 2 (2.67%) Business Continuity
Programming Languages
1 4 (5.33%) C
2 3 (4.00%) SQL
3 2 (2.67%) Java
4 1 (1.33%) JavaScript
4 1 (1.33%) PHP
4 1 (1.33%) T-SQL
Qualifications
1 26 (34.67%) ITIL Certification
2 7 (9.33%) CCNA
2 7 (9.33%) Cisco Certification
3 3 (4.00%) CCNP
4 2 (2.67%) Degree
4 2 (2.67%) Security Cleared
Quality Assurance & Compliance
1 2 (2.67%) QA
2 1 (1.33%) TickIT
System Software
1 11 (14.67%) Active Directory
2 5 (6.67%) Hyper-V
3 3 (4.00%) Microsoft App-V
3 3 (4.00%) VMware Infrastructure
4 2 (2.67%) XenApp
4 2 (2.67%) XenDesktop
Systems Management
1 2 (2.67%) Systems Management Server (SMS)
1 2 (2.67%) SCCM
Vendors
1 10 (13.33%) VMware
2 9 (12.00%) Cisco
2 9 (12.00%) Microsoft
3 7 (9.33%) Citrix
3 7 (9.33%) Remedy
4 4 (5.33%) Juniper
5 3 (4.00%) Oracle
5 3 (4.00%) Cognos
5 3 (4.00%) Fortinet
6 2 (2.67%) Primavera
6 2 (2.67%) Open Text
6 2 (2.67%) Sage
6 2 (2.67%) PeopleSoft
7 1 (1.33%) JBoss
7 1 (1.33%) JDA
7 1 (1.33%) NetApp
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