The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Third Line Support
Rank 100 100 94
Rank change year-on-year
0 -6
Permanent jobs requiring a 3rd Line Support 1 11 3
As % of all permanent IT jobs located in Glasgow 0.080% 0.76% 0.28%
As % of the Job Titles category 0.085% 0.79% 0.30%
Number of salaries quoted 0 11 2
Average salary - £35,000 £33,500
Average salary % change year-on-year
- +4.47%
UK excluding London average salary £35,000 £34,000 £32,500
% change year-on-year
+2.94% +4.61%
3rd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1176 1387 1016
As % of all permanent IT jobs located in Glasgow 94.16% 96.39% 93.73%
Number of salaries quoted 783 903 549
Average salary £43,000 £40,000 £40,000
Average salary % change year-on-year
+7.50% -
90% offered a salary of more than £28,500 £27,500 £26,000
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Glasgow

3rd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Glasgow region.

3rd Line Support Salary Trend in Glasgow

3rd Line Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 17 April 2015, IT jobs across the Glasgow region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 3 (75.00%) WAN
1 3 (75.00%) Firewall
1 3 (75.00%) Telecoms
1 3 (75.00%) DNS
2 2 (50.00%) Business Intelligence
2 2 (50.00%) Exchange Server 2007
2 2 (50.00%) VMware Infrastructure
2 2 (50.00%) Windows Server 2008
2 2 (50.00%) Hyper-V
2 2 (50.00%) Windows Server 2012
2 2 (50.00%) Advertising
2 2 (50.00%) VMware
2 2 (50.00%) Dynamics CRM
2 2 (50.00%) MCITP
2 2 (50.00%) VLAN
2 2 (50.00%) Microsoft
2 2 (50.00%) Active Directory
2 2 (50.00%) Citrix
2 2 (50.00%) Microsoft Certification
2 2 (50.00%) SAN
2 2 (50.00%) DHCP
2 2 (50.00%) TCP/IP
2 2 (50.00%) VPN
2 2 (50.00%) ITIL
2 2 (50.00%) Windows
2 2 (50.00%) MCSE
2 2 (50.00%) MS Excel
2 2 (50.00%) CRM
2 2 (50.00%) SharePoint
2 2 (50.00%) ERP

3rd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 17 April 2015, IT jobs across the Glasgow region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (50.00%) SharePoint
1 2 (50.00%) MS Exchange
1 2 (50.00%) Exchange Server 2007
Applications
1 2 (50.00%) MS Excel
Business Applications
1 2 (50.00%) Dynamics CRM
2 1 (25.00%) Dynamics NAV
Communications & Networking
1 3 (75.00%) WAN
1 3 (75.00%) DNS
1 3 (75.00%) Firewall
2 2 (50.00%) VLAN
2 2 (50.00%) LAN
2 2 (50.00%) SAN
2 2 (50.00%) DHCP
2 2 (50.00%) TCP/IP
2 2 (50.00%) VPN
3 1 (25.00%) MPLS
3 1 (25.00%) BGP
3 1 (25.00%) Cisco ASA
3 1 (25.00%) Intrusion Detection
3 1 (25.00%) BIG-IP
General
1 3 (75.00%) Telecoms
2 2 (50.00%) Advertising
Libraries, Frameworks & Software Standards
1 1 (25.00%) .NET
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server 2008
1 2 (50.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) ITIL
1 2 (50.00%) CRM
1 2 (50.00%) ERP
1 2 (50.00%) Business Intelligence
2 1 (25.00%) Service Management
2 1 (25.00%) Service Delivery
2 1 (25.00%) Load Balancing
Programming Languages
1 1 (25.00%) C#
1 1 (25.00%) Java
1 1 (25.00%) VB.NET
Qualifications
1 2 (50.00%) MCSE
1 2 (50.00%) Microsoft Certification
1 2 (50.00%) MCITP
2 1 (25.00%) Degree
System Software
1 2 (50.00%) Active Directory
1 2 (50.00%) VMware Infrastructure
1 2 (50.00%) Hyper-V
2 1 (25.00%) vSphere
Vendors
1 2 (50.00%) Microsoft
1 2 (50.00%) Citrix
1 2 (50.00%) VMware
2 1 (25.00%) Fortinet
2 1 (25.00%) F5
2 1 (25.00%) Cisco