The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 106 90 69
Rank change year-on-year
-16 -21
Permanent jobs requiring a 3rd Line Support 2 3 16
As % of all permanent IT jobs located in Glasgow 0.14% 0.25% 1.80%
As % of the Job Titles category 0.15% 0.26% 1.97%
Number of salaries quoted 1 3 13
Average salary £38,500 £37,500 £32,500
Average salary % change year-on-year
+2.66% +15.38%
UK excluding London average salary £34,350 £32,500 £35,000
% change year-on-year
+5.69% -7.14%
Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1338 1154 812
As % of all permanent IT jobs located in Glasgow 96.61% 95.69% 91.13%
Number of salaries quoted 825 787 543
Average salary £40,000 £42,500 £35,000
Average salary % change year-on-year
-5.88% +21.42%
90% offered a salary of more than £27,500 £30,000 £26,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
Scotland

3rd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Glasgow

3rd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Glasgow region.

3rd Line Support Salary Trend in Glasgow

3rd Line Support
Top 30 Related IT Skills in Glasgow

For the 6 months to 31 July 2014, IT jobs across the Glasgow region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 9 (81.82%) Microsoft
2 7 (63.64%) MS Excel
3 6 (54.55%) SLA
4 5 (45.45%) MS Exchange
4 5 (45.45%) UNIX
4 5 (45.45%) EMC
4 5 (45.45%) NetApp
4 5 (45.45%) Data Protection
4 5 (45.45%) Hyper-V
5 4 (36.36%) Windows
6 2 (18.18%) SQL
6 2 (18.18%) .NET
6 2 (18.18%) MS Office
6 2 (18.18%) Law
6 2 (18.18%) Windows 7
6 2 (18.18%) PowerShell
6 2 (18.18%) Windows Server 2008
6 2 (18.18%) Active Directory
6 2 (18.18%) Software Deployment
6 2 (18.18%) SCCM
7 1 (9.09%) Enterprise Software
7 1 (9.09%) LexisNexis
7 1 (9.09%) IP Telephony
7 1 (9.09%) Dynamics CRM
7 1 (9.09%) Incident Management
7 1 (9.09%) Release Management
7 1 (9.09%) Wireless
7 1 (9.09%) Finance
7 1 (9.09%) SAP
7 1 (9.09%) XML

3rd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 31 July 2014, IT jobs across the Glasgow region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (45.45%) MS Exchange
2 1 (9.09%) SharePoint
Applications
1 7 (63.64%) MS Excel
2 2 (18.18%) MS Office
Business Applications
1 1 (9.09%) Dynamics CRM
Communications & Networking
1 1 (9.09%) IP Telephony
1 1 (9.09%) Wireless
Database & Business Intelligence
1 1 (9.09%) SQL Server
General
1 2 (18.18%) Law
2 1 (9.09%) Finance
Libraries, Frameworks & Software Standards
1 2 (18.18%) .NET
2 1 (9.09%) XML
Miscellaneous
1 1 (9.09%) Enterprise Software
Operating Systems
1 5 (45.45%) UNIX
2 4 (36.36%) Windows
3 2 (18.18%) Windows 7
3 2 (18.18%) Windows Server 2008
Processes & Methodologies
1 5 (45.45%) Data Protection
2 2 (18.18%) Software Deployment
3 1 (9.09%) Incident Management
3 1 (9.09%) Release Management
3 1 (9.09%) ITIL
3 1 (9.09%) CRM
Programming Languages
1 2 (18.18%) SQL
1 2 (18.18%) PowerShell
2 1 (9.09%) C#
Quality Assurance & Compliance
1 6 (54.55%) SLA
System Software
1 5 (45.45%) Hyper-V
2 2 (18.18%) Active Directory
Systems Management
1 2 (18.18%) SCCM
Vendors
1 9 (81.82%) Microsoft
2 5 (45.45%) EMC
2 5 (45.45%) NetApp
3 1 (9.09%) LexisNexis
3 1 (9.09%) SAP
3 1 (9.09%) Cisco
3 1 (9.09%) Cognos