The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 30 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank - 99 65
Permanent jobs requiring a 3rd Line Support 0 1 17
As % of all permanent IT jobs located in Glasgow - 0.093% 1.91%
As % of the Job Titles category - 0.099% 2.00%
Number of salaries quoted 0 1 16
Average salary - £32,500 £32,500
UK excluding London average salary £34,000 £34,000 £34,500
% change year-on-year
- -1.44%
3rd Line Support
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1039 1015 850
As % of all permanent IT jobs located in Glasgow 97.10% 94.68% 95.40%
Number of salaries quoted 624 645 630
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £26,000 £29,500 £27,500
10% offered a salary of more than £67,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Glasgow

3rd Line Support
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Glasgow region.

3rd Line Support Salary Trend in Glasgow

3rd Line Support
Top 19 Related IT Skills in Glasgow

For the 6 months to 30 October 2014, IT jobs across the Glasgow region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 1 (50.00%) SQL
1 1 (50.00%) .NET
1 1 (50.00%) SQL Server
1 1 (50.00%) ITIL
1 1 (50.00%) Windows
1 1 (50.00%) MS Excel
1 1 (50.00%) CRM
1 1 (50.00%) Cognos
1 1 (50.00%) SharePoint
1 1 (50.00%) SLA
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft
1 1 (50.00%) Wireless
1 1 (50.00%) IP Telephony
1 1 (50.00%) Dynamics CRM
1 1 (50.00%) Incident Management
1 1 (50.00%) Release Management
1 1 (50.00%) Windows Server 2008
1 1 (50.00%) Kalman Filter

3rd Line Support
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 October 2014, IT jobs across the Glasgow region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (50.00%) SharePoint
Applications
1 1 (50.00%) MS Excel
Business Applications
1 1 (50.00%) Dynamics CRM
Communications & Networking
1 1 (50.00%) Wireless
1 1 (50.00%) IP Telephony
Database & Business Intelligence
1 1 (50.00%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (50.00%) .NET
Operating Systems
1 1 (50.00%) Windows
1 1 (50.00%) Windows Server 2008
Processes & Methodologies
1 1 (50.00%) ITIL
1 1 (50.00%) CRM
1 1 (50.00%) Incident Management
1 1 (50.00%) Release Management
1 1 (50.00%) Kalman Filter
Programming Languages
1 1 (50.00%) SQL
Quality Assurance & Compliance
1 1 (50.00%) SLA
Vendors
1 1 (50.00%) Cognos
1 1 (50.00%) Cisco
1 1 (50.00%) Microsoft