Customer-Centricity Jobs in the South West

Customer-Centric
England > South West

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 200 200 243
Rank change year-on-year 0 +43 -1
Permanent jobs citing Customer-Centricity 82 82 69
As % of all permanent jobs advertised in the South West 0.90% 1.17% 0.87%
As % of the Processes & Methodologies category 1.07% 1.24% 0.91%
Number of salaries quoted 70 53 56
10th Percentile £26,500 £28,000 £41,063
25th Percentile £36,365 £35,000 £42,500
Median annual salary (50th Percentile) £46,958 £62,500 £71,640
Median % change year-on-year -24.87% -12.76% +14.62%
75th Percentile £55,000 £70,600 £85,000
90th Percentile £60,000 £72,000 -
England median annual salary £46,958 £70,000 £65,000
% change year-on-year -32.92% +7.69% +23.81%

All Process and Methodology Skills
South West

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 7,698 6,620 7,544
As % of all permanent jobs advertised in the South West 84.16% 94.53% 95.08%
Number of salaries quoted 5,535 3,691 4,984
10th Percentile £28,500 £30,500 £30,892
25th Percentile £37,500 £39,250 £38,037
Median annual salary (50th Percentile) £50,500 £52,500 £50,000
Median % change year-on-year -3.81% +5.00% +7.53%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £81,250 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer-Centricity
Job Vacancy Trend in the South West

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Customer-Centricity in the South West

Customer-Centricity
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Customer-Centricity in the South West.

Salary trend for Customer-Centricity in the South West

Customer-Centricity
Salary Histogram in the South West

Salary distribution for jobs citing Customer-Centricity in the South West over the 6 months to 27 April 2024.

Salary histogram for Customer-Centricity in the South West

Customer-Centricity
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer-Centricity within the South West region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Devon -1 24 £41,821 -34.40% 3
Dorset 0 19 £55,000 -22.10% 4
Somerset -4 15 £27,000 -22.86%
Bristol +2 14 £50,000 -17.01% 6
Wiltshire -22 4 £28,500 - 5
Cornwall - 4 £135,000 -
Customer-Centricity
England

Customer-Centricity
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (6.10%) SharePoint
2 4 (4.88%) Confluence
3 2 (2.44%) Microsoft Exchange
4 1 (1.22%) CMS
4 1 (1.22%) Sitecore CMS
Applications
1 4 (4.88%) Microsoft Excel
2 1 (1.22%) Microsoft Office
Business Applications
1 3 (3.66%) Dynamics CRM
Cloud Services
1 33 (40.24%) Microsoft 365
2 26 (31.71%) Power Platform
3 22 (26.83%) Power Automate
3 22 (26.83%) PowerApps
4 14 (17.07%) Azure
5 6 (7.32%) SaaS
6 5 (6.10%) AWS
6 5 (6.10%) OneDrive
7 4 (4.88%) Miro
8 3 (3.66%) Entra ID
9 2 (2.44%) GCP
9 2 (2.44%) IaaS
9 2 (2.44%) OCI
10 1 (1.22%) Mimecast
Communications & Networking
1 8 (9.76%) Remote Desktop
2 4 (4.88%) Firewall
3 2 (2.44%) LAN
3 2 (2.44%) WAN
4 1 (1.22%) DHCP
4 1 (1.22%) DNS
4 1 (1.22%) HTTP
4 1 (1.22%) HTTPS
4 1 (1.22%) IP Telephony
4 1 (1.22%) VPN
4 1 (1.22%) Wi-Fi
Database & Business Intelligence
1 26 (31.71%) Power BI
2 8 (9.76%) Amazon RDS
3 6 (7.32%) MySQL
4 4 (4.88%) SQL Server
5 1 (1.22%) MongoDB
5 1 (1.22%) PostgreSQL
Development Applications
1 6 (7.32%) Git
1 6 (7.32%) JIRA
2 1 (1.22%) Bitbucket
2 1 (1.22%) Jenkins
2 1 (1.22%) SonarQube
General
1 44 (53.66%) Social Skills
2 24 (29.27%) Fire and Rescue
3 12 (14.63%) Analytical Skills
4 8 (9.76%) Marketing
5 6 (7.32%) Inclusion and Diversity
5 6 (7.32%) Telecoms
6 4 (4.88%) Brand Awareness
6 4 (4.88%) Finance
7 3 (3.66%) Banking
7 3 (3.66%) Presentation Skills
7 3 (3.66%) Retail
8 2 (2.44%) Publishing
Job Titles
1 39 (47.56%) Developer
2 22 (26.83%) Applications Developer
3 13 (15.85%) Senior
4 11 (13.41%) Senior Applications Developer
4 11 (13.41%) Senior Developer
5 9 (10.98%) .NET Developer
5 9 (10.98%) Angular Developer
5 9 (10.98%) C# .NET Developer
5 9 (10.98%) C# Developer
6 8 (9.76%) Software Engineer
7 7 (8.54%) 1st Line Engineer
7 7 (8.54%) Deskside Engineer
8 6 (7.32%) Analyst
8 6 (7.32%) Software Developer
9 5 (6.10%) PHP Developer
9 5 (6.10%) Principal Engineer
9 5 (6.10%) Principal Software Engineer
10 4 (4.88%) Applications Engineer
10 4 (4.88%) IT Support
10 4 (4.88%) Mobile Software Engineer
Libraries, Frameworks & Software Standards
1 15 (18.29%) .NET
2 13 (15.85%) AngularJS
3 7 (8.54%) HTML
3 7 (8.54%) React
4 6 (7.32%) CSS
5 5 (6.10%) .NET Framework
5 5 (6.10%) jQuery
5 5 (6.10%) Laravel
5 5 (6.10%) Symfony
6 4 (4.88%) RESTful
7 3 (3.66%) ASP.NET Web API
8 2 (2.44%) Doctrine
8 2 (2.44%) LAMP
8 2 (2.44%) Vue
9 1 (1.22%) Express.js
9 1 (1.22%) MEAN Stack
9 1 (1.22%) MERN Stack
9 1 (1.22%) Node.js
Miscellaneous
1 8 (9.76%) Product Ownership
2 6 (7.32%) Self-Motivation
3 4 (4.88%) Distributed Systems
3 4 (4.88%) Mobile App
4 2 (2.44%) Management Information System
5 1 (1.22%) Greenfield Project
Operating Systems
1 7 (8.54%) Android
1 7 (8.54%) Windows
2 6 (7.32%) Apple iOS
3 1 (1.22%) Windows 10
3 1 (1.22%) Windows 7
3 1 (1.22%) Windows Server
3 1 (1.22%) Windows Server 2012
Processes & Methodologies
1 41 (50.00%) Agile
2 28 (34.15%) User Experience
3 23 (28.05%) Problem-Solving
4 17 (20.73%) Customer Service
4 17 (20.73%) Software Engineering
5 16 (19.51%) Full Stack Development
5 16 (19.51%) SDLC
5 16 (19.51%) Service Delivery
6 15 (18.29%) Backlog Management
6 15 (18.29%) Business Intelligence
7 14 (17.07%) Customer Experience
7 14 (17.07%) Scrum
8 13 (15.85%) Continuous Improvement
8 13 (15.85%) ITIL
9 12 (14.63%) DevOps
9 12 (14.63%) Process Improvement
10 11 (13.41%) Customer-Centric Approach
10 11 (13.41%) Manual Testing
10 11 (13.41%) Sprint Planning
10 11 (13.41%) Sprint Review
Programming Languages
1 16 (19.51%) Java
2 14 (17.07%) C#
3 12 (14.63%) SQL
4 10 (12.20%) JavaScript
5 5 (6.10%) PHP
6 4 (4.88%) Kotlin
6 4 (4.88%) Swift
7 1 (1.22%) PowerShell
7 1 (1.22%) Python
7 1 (1.22%) T-SQL
7 1 (1.22%) VB
7 1 (1.22%) VBA
Qualifications
1 17 (20.73%) Degree
2 8 (9.76%) ITIL Foundation Certificate
2 8 (9.76%) Microsoft Certification
3 3 (3.66%) A+ Certification
4 2 (2.44%) CompTIA Security+
Quality Assurance & Compliance
1 8 (9.76%) SLA
2 3 (3.66%) ISO 14001
2 3 (3.66%) ISO 9001
3 2 (2.44%) Cyber Essentials
3 2 (2.44%) ISO/IEC 27001
System Software
1 6 (7.32%) Docker
2 3 (3.66%) Active Directory
3 1 (1.22%) Hyper-V
3 1 (1.22%) VMware Infrastructure
Systems Management
1 5 (6.10%) Kubernetes
2 2 (2.44%) CASB
2 2 (2.44%) Microsoft Intune
Vendors
1 40 (48.78%) Microsoft
2 3 (3.66%) Apple
2 3 (3.66%) Sun
3 2 (2.44%) Oracle
3 2 (2.44%) Salesforce
4 1 (1.22%) Sitecore
4 1 (1.22%) VMware