The first table below looks at the demand for the 1st Line Support Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
First Line Support Technician
Rank 426 436 423
Rank change year-on-year
+10 -13
Permanent jobs requiring a 1st Line Support Technician 7 3 1
As % of all permanent IT jobs located in the South East 0.032% 0.013% 0.004%
As % of the Job Titles category 0.033% 0.013% 0.005%
Number of salaries quoted 5 1 1
Average salary £20,000 £21,500 £19,000
Average salary % change year-on-year
-6.97% +13.15%
UK excluding London average salary £20,000 £17,000 £19,000
% change year-on-year
+17.64% -10.52%
All Job Titles
South East
Permanent IT job ads with a match in the
Job Titles category
20978 22652 21667
As % of all permanent IT jobs located in the South East 94.79% 95.25% 94.43%
Number of salaries quoted 17417 19544 18626
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support Technician
England

1st Line Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician across the South East region as a proportion of the total demand within the Job Titles category.

South East 1st Line Support Technician Jobs Demand Trend

1st Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the South East region.

South East 1st Line Support Technician Salary Trend

1st Line Support Technician
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Technician within the South East region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
West Sussex - 6 £20,000 -
Oxfordshire - 1 £20,000 -
1st Line Support Technician
England

1st Line Support Technician
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the South East region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 15 (78.95%) Windows
2 12 (63.16%) Microsoft
3 10 (52.63%) MS Excel
4 9 (47.37%) Active Directory
5 7 (36.84%) Windows XP
6 6 (31.58%) Terminal Services
6 6 (31.58%) ITIL
6 6 (31.58%) Service Management
6 6 (31.58%) ITSM
7 5 (26.32%) Degree
8 4 (21.05%) Computer Science
8 4 (21.05%) Logistics
8 4 (21.05%) Data Management
8 4 (21.05%) iPhone
8 4 (21.05%) Windows Mobile
8 4 (21.05%) GIS
8 4 (21.05%) Blackberry
9 3 (15.79%) TCP/IP
10 2 (10.53%) Finance
10 2 (10.53%) Time Management
10 2 (10.53%) Windows Server 2008
10 2 (10.53%) .NET
10 2 (10.53%) MS Office
10 2 (10.53%) Windows Server 2003
10 2 (10.53%) DNS
10 2 (10.53%) SLA
10 2 (10.53%) FileMaker
11 1 (5.263%) Telecoms
11 1 (5.263%) Cisco
11 1 (5.263%) CCNA

1st Line Support Technician
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the South East region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (10.53%) .NET
Applications
1 10 (52.63%) MS Excel
2 2 (10.53%) MS Office
Communications & Networking
1 3 (15.79%) TCP/IP
2 2 (10.53%) DNS
3 1 (5.263%) Internet
3 1 (5.263%) VPN
3 1 (5.263%) LAN
3 1 (5.263%) WAN
3 1 (5.263%) DHCP
3 1 (5.263%) Unified Communications
Database & Business Intelligence
1 4 (21.05%) GIS
2 2 (10.53%) FileMaker
General
1 2 (10.53%) Finance
2 1 (5.263%) Telecoms
Miscellaneous
1 4 (21.05%) Computer Science
1 4 (21.05%) iPhone
1 4 (21.05%) Blackberry
Operating Systems
1 15 (78.95%) Windows
2 7 (36.84%) Windows XP
3 4 (21.05%) Windows Mobile
4 2 (10.53%) Windows Server 2008
4 2 (10.53%) Windows Server 2003
5 1 (5.263%) Windows 7
Processes & Methodologies
1 6 (31.58%) ITIL
1 6 (31.58%) Service Management
1 6 (31.58%) ITSM
2 4 (21.05%) Logistics
2 4 (21.05%) Data Management
3 2 (10.53%) Time Management
Qualifications
1 5 (26.32%) Degree
2 1 (5.263%) CCNA
2 1 (5.263%) Cisco Certification
Quality Assurance & Compliance
1 2 (10.53%) SLA
System Software
1 9 (47.37%) Active Directory
2 6 (31.58%) Terminal Services
Vendors
1 12 (63.16%) Microsoft
2 1 (5.263%) Cisco