The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 420 435 468
Rank change year-on-year
+15 +33
Permanent jobs requiring a 1st Line Support Technician 12 33 7
As % of all permanent IT jobs located in the South East 0.066% 0.16% 0.030%
As % of the Job Titles category 0.068% 0.16% 0.031%
Number of salaries quoted 11 33 7
Median salary £22,000 £18,250 £18,000
Median salary % change year-on-year
+20.54% +1.38%
90% offered a salary of more than £19,000 £15,150 £17,600
10% offered a salary of more than £25,000 £22,000 £21,600
UK excluding London median salary £20,000 £19,000 £18,000
% change year-on-year
+5.26% +5.55%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17678 20627 22681
As % of all permanent IT jobs located in the South East 96.93% 97.08% 96.57%
Number of salaries quoted 15070 16793 18322
Median salary £44,500 £42,500 £42,500
Median salary % change year-on-year
+4.70% -
90% offered a salary of more than £26,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the South East

1st Line Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the South East region.

1st Line Support Technician Salary Trend in the South East

1st Line Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the South East region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +11 8 £22,000 +18.91% 1
Oxfordshire -18 3 £25,000 +13.63% 1
West Sussex - 1 £19,500 -
1st Line Support Technician
England

1st Line Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 30 June 2016, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Technician in the job title.

1 36 (85.71%) Windows
2 28 (66.67%) Microsoft
3 22 (52.38%) Active Directory
3 22 (52.38%) Windows 7
4 21 (50.00%) MS Office
5 19 (45.24%) MS Excel
5 19 (45.24%) Windows 8
6 13 (30.95%) Office 365
7 12 (28.57%) Windows XP
8 11 (26.19%) Windows Server
9 10 (23.81%) Android
9 10 (23.81%) Windows 10
9 10 (23.81%) Apple iOS
10 7 (16.67%) Windows Server 2008
10 7 (16.67%) Windows Server 2012
11 6 (14.29%) VMware Infrastructure
11 6 (14.29%) VMware
11 6 (14.29%) DHCP
11 6 (14.29%) DNS
12 5 (11.90%) SLA
12 5 (11.90%) Apple
12 5 (11.90%) Mathematics
12 5 (11.90%) Degree
13 4 (9.52%) MS Exchange
13 4 (9.52%) SQL Server
14 3 (7.14%) Wireless
14 3 (7.14%) Service Delivery
14 3 (7.14%) SAN
14 3 (7.14%) Mac OS X
14 3 (7.14%) Internet

1st Line Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (9.52%) MS Exchange
2 2 (4.76%) Exchange Server 2010
3 1 (2.38%) SharePoint
Applications
1 21 (50.00%) MS Office
2 19 (45.24%) MS Excel
Cloud Services
1 13 (30.95%) Office 365
2 2 (4.76%) Dropbox
Communications & Networking
1 6 (14.29%) DHCP
1 6 (14.29%) DNS
2 3 (7.14%) Internet
2 3 (7.14%) SAN
2 3 (7.14%) Wireless
3 2 (4.76%) Wi-Fi
4 1 (2.38%) LAN
4 1 (2.38%) Network Security
4 1 (2.38%) VPN
4 1 (2.38%) WAN
Database & Business Intelligence
1 4 (9.52%) SQL Server
2 3 (7.14%) SQL Server 2008
2 3 (7.14%) SQL Server 2012
General
1 2 (4.76%) Retail
1 2 (4.76%) Telecoms
2 1 (2.38%) Marketing
Miscellaneous
1 5 (11.90%) Mathematics
2 2 (4.76%) iPhone
2 2 (4.76%) Management Information System
3 1 (2.38%) Biometrics
3 1 (2.38%) Digital Media
3 1 (2.38%) iPad
3 1 (2.38%) VLE
Operating Systems
1 36 (85.71%) Windows
2 22 (52.38%) Windows 7
3 19 (45.24%) Windows 8
4 12 (28.57%) Windows XP
5 11 (26.19%) Windows Server
6 10 (23.81%) Android
6 10 (23.81%) Apple iOS
6 10 (23.81%) Windows 10
7 7 (16.67%) Windows Server 2008
7 7 (16.67%) Windows Server 2012
8 3 (7.14%) Mac OS X
9 2 (4.76%) Mac OS
10 1 (2.38%) Windows Vista
Processes & Methodologies
1 3 (7.14%) Coaching
1 3 (7.14%) Mentoring
1 3 (7.14%) Network Management
1 3 (7.14%) Service Delivery
2 2 (4.76%) ITIL
2 2 (4.76%) Open Source
2 2 (4.76%) Root Cause Analysis
2 2 (4.76%) Software Deployment
2 2 (4.76%) Software Distribution
3 1 (2.38%) Asset Management
3 1 (2.38%) Business Continuity
3 1 (2.38%) CRM
3 1 (2.38%) ERP
3 1 (2.38%) Investment Management
3 1 (2.38%) Line Management
3 1 (2.38%) Migration
3 1 (2.38%) Validation
3 1 (2.38%) Web Development
Programming Languages
1 2 (4.76%) C#
2 1 (2.38%) C
2 1 (2.38%) Java
2 1 (2.38%) JavaScript
2 1 (2.38%) PHP
Qualifications
1 5 (11.90%) Degree
2 3 (7.14%) DBS Check
3 2 (4.76%) Microsoft Certification
4 1 (2.38%) GNVQ
4 1 (2.38%) HNC
4 1 (2.38%) MCITP
4 1 (2.38%) MCP
4 1 (2.38%) MCSE
Quality Assurance & Compliance
1 5 (11.90%) SLA
System Software
1 22 (52.38%) Active Directory
2 6 (14.29%) VMware Infrastructure
3 3 (7.14%) Hyper-V
3 3 (7.14%) XenDesktop
4 2 (4.76%) VMware ESXi
5 1 (2.38%) vSphere
Vendors
1 28 (66.67%) Microsoft
2 6 (14.29%) VMware
3 5 (11.90%) Apple
4 3 (7.14%) Citrix
4 3 (7.14%) HP
4 3 (7.14%) Veeam
5 1 (2.38%) Acronis
5 1 (2.38%) Capita
5 1 (2.38%) Symantec
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum 30 days holiday + excellent pension
Posted: 2 days ago
Wokingham, Berkshire
Haybrook IT Resourcing Ltd
Salary: Up to £25,000 per annum + bonus + benefits
Posted: 6 days ago