The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 421 451 444
Rank change year-on-year
+30 -7
Permanent jobs requiring a 1st Line Support Technician 27 13 2
As % of all permanent IT jobs located in the South East 0.14% 0.062% 0.010%
As % of the Job Titles category 0.15% 0.064% 0.010%
Number of salaries quoted 27 13 2
Average salary £18,500 £19,000 £22,000
Average salary % change year-on-year
-2.63% -13.63%
90% offered a salary of more than £16,500 £16,250 £20,400
10% offered a salary of more than £21,800 £19,000 £23,600
UK excluding London average salary £18,750 £18,000 £19,500
% change year-on-year
+4.16% -7.69%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18561 20260 19832
As % of all permanent IT jobs located in the South East 96.45% 97.05% 96.55%
Number of salaries quoted 15896 16537 15701
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £61,250
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

1st Line Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in the South East

1st Line Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the South East region.

1st Line Support Technician Salary Trend in the South East

1st Line Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Technician within the South East region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex - 15 £18,500 - 1
Hampshire +21 7 £16,500 -1.49% 1
Surrey +11 3 £20,500 +7.89% 1
Berkshire - 2 £19,657 - 1
1st Line Support Technician
England

1st Line Support Technician
Top 30 Related IT Skills in the South East

For the 6 months to 11 February 2016, IT jobs across the South East region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 30 (75.00%) Windows
2 28 (70.00%) Microsoft
3 19 (47.50%) MS Excel
3 19 (47.50%) MS Office
4 17 (42.50%) Windows XP
4 17 (42.50%) Windows 7
4 17 (42.50%) Windows 8
5 14 (35.00%) Windows Server
6 12 (30.00%) Active Directory
7 11 (27.50%) Office 365
8 10 (25.00%) Apple iOS
8 10 (25.00%) Android
9 8 (20.00%) SLA
9 8 (20.00%) Mathematics
10 7 (17.50%) Degree
11 6 (15.00%) Mentoring
12 5 (12.50%) Coaching
12 5 (12.50%) SQL
13 4 (10.00%) C#
13 4 (10.00%) JavaScript
14 3 (7.50%) T-SQL
14 3 (7.50%) Content Management
14 3 (7.50%) CMS
15 2 (5.00%) PostgreSQL
15 2 (5.00%) Validation
15 2 (5.00%) Time Management
15 2 (5.00%) Linux
15 2 (5.00%) HTML
15 2 (5.00%) MySQL
15 2 (5.00%) Oracle

1st Line Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 11 February 2016, IT jobs across the South East region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (7.50%) CMS
2 2 (5.00%) IIS
2 2 (5.00%) MS Exchange
3 1 (2.50%) SharePoint
3 1 (2.50%) WordPress
Applications
1 19 (47.50%) MS Excel
1 19 (47.50%) MS Office
Cloud Services
1 11 (27.50%) Office 365
Communications & Networking
1 2 (5.00%) Remote Desktop
2 1 (2.50%) Internet
2 1 (2.50%) SMTP
Database & Business Intelligence
1 2 (5.00%) MySQL
1 2 (5.00%) PostgreSQL
1 2 (5.00%) SQL Server
General
1 1 (2.50%) Retail
1 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (5.00%) HTML
2 1 (2.50%) .NET
2 1 (2.50%) ASP.NET
2 1 (2.50%) CSS
2 1 (2.50%) XML
Miscellaneous
1 8 (20.00%) Mathematics
2 1 (2.50%) Biometrics
2 1 (2.50%) iPad
2 1 (2.50%) VLE
Operating Systems
1 30 (75.00%) Windows
2 17 (42.50%) Windows 7
2 17 (42.50%) Windows 8
2 17 (42.50%) Windows XP
3 14 (35.00%) Windows Server
4 10 (25.00%) Android
4 10 (25.00%) Apple iOS
5 2 (5.00%) Linux
5 2 (5.00%) Windows 10
Processes & Methodologies
1 6 (15.00%) Mentoring
2 5 (12.50%) Coaching
3 3 (7.50%) Content Management
4 2 (5.00%) Time Management
4 2 (5.00%) Validation
5 1 (2.50%) Asset Management
5 1 (2.50%) Business Intelligence
5 1 (2.50%) DNA
5 1 (2.50%) ITIL
5 1 (2.50%) Line Management
5 1 (2.50%) Service Management
Programming Languages
1 5 (12.50%) SQL
2 4 (10.00%) C#
2 4 (10.00%) JavaScript
3 3 (7.50%) T-SQL
4 1 (2.50%) C
Qualifications
1 7 (17.50%) Degree
2 1 (2.50%) A+ Certification
Quality Assurance & Compliance
1 8 (20.00%) SLA
System Software
1 12 (30.00%) Active Directory
Vendors
1 28 (70.00%) Microsoft
2 2 (5.00%) Oracle
3 1 (2.50%) Capita
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HAYS INFORMATION TECHNOLOGY
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Posted: Yesterday
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Salary: £15000 - £22000 Per Annum
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