The statistics below represent IT jobs advertised across the South East region that had 1st Line Support Technician featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
First Line Support Technician
England / South East
Rank 383 429 444
Rank change year-on-year
+46 +15
Permanent jobs requiring a 1st Line Support Technician 6 21 16
As % of all permanent IT jobs located in the South East 0.040% 0.11% 0.078%
As % of the Job Titles category 0.042% 0.11% 0.080%
Number of salaries quoted 5 21 15
Median salary £23,000 £18,500 £19,000
Median salary % change year-on-year
+24.32% -2.63%
90% offered a salary of more than £19,400 £16,500 £16,250
10% offered a salary of more than £24,800 £23,000 £22,000
UK excluding London median salary £21,000 £20,500 £18,000
% change year-on-year
+2.43% +13.88%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14426 18941 19937
As % of all permanent IT jobs located in the South East 96.79% 96.81% 97.14%
Number of salaries quoted 11980 16112 16185
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,250 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

1st Line Support Technician
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the South East

1st Line Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the South East region.

1st Line Support Technician Salary Trend in the South East

1st Line Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Support Technician within the South East region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oxfordshire - 3 £23,000 -
Surrey +34 1 - -
Hampshire +16 1 £19,000 +15.15%
Kent - 1 £24,500 -
1st Line Support Technician
England

1st Line Support Technician Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 19 January 2017, 1st Line Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring 1st Line Support Technician in the job title.

1 15 (88.24%) Windows
2 11 (64.71%) Windows 7
3 9 (52.94%) Active Directory
4 6 (35.29%) Root Cause Analysis
4 6 (35.29%) Office 365
4 6 (35.29%) Dropbox
4 6 (35.29%) Microsoft
4 6 (35.29%) VPN
4 6 (35.29%) DNS
4 6 (35.29%) DHCP
4 6 (35.29%) Windows Server
5 5 (29.41%) Windows Server 2012
5 5 (29.41%) TCP/IP
5 5 (29.41%) Microsoft Certification
5 5 (29.41%) A+ Certification
5 5 (29.41%) Windows Server 2003
5 5 (29.41%) Systems Management Server (SMS)
5 5 (29.41%) Service Management
5 5 (29.41%) MS Excel
5 5 (29.41%) Windows XP
5 5 (29.41%) SLA
5 5 (29.41%) Windows Server 2008
5 5 (29.41%) Network+ Certification
5 5 (29.41%) Change Control
6 1 (5.88%) ServiceNow
6 1 (5.88%) Network Monitoring
6 1 (5.88%) AS400
6 1 (5.88%) IPsec
6 1 (5.88%) Finance
6 1 (5.88%) Publishing

1st Line Support Technician Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) Exchange Server 2010
1 1 (5.88%) MS Exchange
Applications
1 5 (29.41%) MS Excel
2 1 (5.88%) MS Office
Cloud Services
1 6 (35.29%) Dropbox
1 6 (35.29%) Office 365
Communications & Networking
1 6 (35.29%) DHCP
1 6 (35.29%) DNS
1 6 (35.29%) VPN
2 5 (29.41%) TCP/IP
3 1 (5.88%) FTP
3 1 (5.88%) IPsec
3 1 (5.88%) IPv4
Development Applications
1 1 (5.88%) JIRA
General
1 1 (5.88%) Finance
1 1 (5.88%) Publishing
Miscellaneous
1 1 (5.88%) AS400
1 1 (5.88%) Chip and PIN
1 1 (5.88%) iPad
Operating Systems
1 15 (88.24%) Windows
2 11 (64.71%) Windows 7
3 6 (35.29%) Windows Server
4 5 (29.41%) Windows Server 2003
4 5 (29.41%) Windows Server 2008
4 5 (29.41%) Windows Server 2012
4 5 (29.41%) Windows XP
Processes & Methodologies
1 6 (35.29%) Root Cause Analysis
2 5 (29.41%) Change Control
2 5 (29.41%) Service Management
3 1 (5.88%) CAD
3 1 (5.88%) Network Monitoring
Programming Languages
1 1 (5.88%) C
Qualifications
1 5 (29.41%) A+ Certification
1 5 (29.41%) Microsoft Certification
1 5 (29.41%) Network+ Certification
Quality Assurance & Compliance
1 5 (29.41%) SLA
System Software
1 9 (52.94%) Active Directory
Systems Management
1 5 (29.41%) Systems Management Server (SMS)
Vendors
1 6 (35.29%) Microsoft
2 1 (5.88%) Cisco
2 1 (5.88%) Citrix
2 1 (5.88%) LANDesk
2 1 (5.88%) Polycom
2 1 (5.88%) RedPrairie
2 1 (5.88%) Remedy
2 1 (5.88%) SAP
2 1 (5.88%) ServiceNow