The table below looks at the statistics for the 1st Line Support Technician role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Technician in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
First Line Support Technician
Rank 422 449 424
Rank change year-on-year
+27 -25
Permanent jobs requiring a 1st Line Support Technician 16 4 2
As % of all permanent IT jobs located in the South East 0.077% 0.018% 0.009%
As % of the Job Titles category 0.081% 0.019% 0.010%
Number of salaries quoted 16 4 2
Average salary £18,250 £21,250 £18,750
Average salary % change year-on-year
-14.11% +13.33%
90% offered a salary of more than £16,000 £19,800 £16,950
10% offered a salary of more than £20,500 £24,800 £20,550
UK excluding London average salary £18,000 £20,000 £19,000
% change year-on-year
-10.00% +5.26%
1st Line Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19717 21123 20195
As % of all permanent IT jobs located in the South East 94.62% 94.88% 95.13%
Number of salaries quoted 16358 16603 16647
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £61,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

1st Line Support Technician
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Technician in the job title across the South East region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in the South East

1st Line Support Technician
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Technician across the South East region.

1st Line Support Technician Salary Trend in the South East

1st Line Support Technician
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Technician within the South East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +12 7 £18,000 -12.19% 1
Buckinghamshire -9 3 £20,000 -23.07%
Kent - 3 £15,500 -
Surrey - 3 £18,000 - 1
1st Line Support Technician
England

1st Line Support Technician
Top 30 Related IT Skills in the South East

For the 6 months to 28 August 2015, IT jobs across the South East region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title.

1 12 (35.29%) SLA
1 12 (35.29%) SQL
2 11 (32.35%) Windows
2 11 (32.35%) Microsoft
3 10 (29.41%) Macromedia
3 10 (29.41%) System Testing
4 6 (17.65%) Video Conferencing
5 5 (14.71%) Linux
5 5 (14.71%) MS Excel
6 3 (8.82%) Windows Server 2008
6 3 (8.82%) Windows 8
6 3 (8.82%) Windows XP
6 3 (8.82%) ITIL
6 3 (8.82%) MCP
6 3 (8.82%) Microsoft Certification
6 3 (8.82%) Mac OS X
7 2 (5.88%) TCP/IP
7 2 (5.88%) HTML
7 2 (5.88%) JavaScript
7 2 (5.88%) MySQL
7 2 (5.88%) Oracle
7 2 (5.88%) SQL Server
7 2 (5.88%) MS Office
7 2 (5.88%) XML
7 2 (5.88%) LAN
7 2 (5.88%) WAN
7 2 (5.88%) DevOps
7 2 (5.88%) Time Management
7 2 (5.88%) Degree
7 2 (5.88%) Mathematics

1st Line Support Technician
Top Related IT Skills in the South East by Category

For the 6 months to 28 August 2015, IT jobs across the South East region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.94%) MS Exchange
1 1 (2.94%) Lync
Applications
1 5 (14.71%) MS Excel
2 2 (5.88%) MS Office
Communications & Networking
1 2 (5.88%) LAN
1 2 (5.88%) WAN
1 2 (5.88%) TCP/IP
2 1 (2.94%) DNS
2 1 (2.94%) Internet
2 1 (2.94%) DHCP
2 1 (2.94%) FTP
2 1 (2.94%) VoIP
Database & Business Intelligence
1 2 (5.88%) MySQL
1 2 (5.88%) SQL Server
1 2 (5.88%) PostgreSQL
General
1 1 (2.94%) Finance
Libraries, Frameworks & Software Standards
1 2 (5.88%) HTML
1 2 (5.88%) XML
Miscellaneous
1 6 (17.65%) Video Conferencing
2 2 (5.88%) Mathematics
Operating Systems
1 11 (32.35%) Windows
2 5 (14.71%) Linux
3 3 (8.82%) Windows XP
3 3 (8.82%) Mac OS X
3 3 (8.82%) Windows Server 2008
3 3 (8.82%) Windows 8
4 1 (2.94%) Windows 7
Processes & Methodologies
1 10 (29.41%) System Testing
2 3 (8.82%) ITIL
3 2 (5.88%) Time Management
3 2 (5.88%) DevOps
4 1 (2.94%) Incident Management
Programming Languages
1 12 (35.29%) SQL
2 2 (5.88%) JavaScript
Qualifications
1 3 (8.82%) MCP
1 3 (8.82%) Microsoft Certification
2 2 (5.88%) Degree
Quality Assurance & Compliance
1 12 (35.29%) SLA
System Software
1 1 (2.94%) Active Directory
Vendors
1 11 (32.35%) Microsoft
2 10 (29.41%) Macromedia
3 2 (5.88%) Oracle
4 1 (2.94%) Hyland