The first table below looks at the demand for the Support Analyst role in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 17 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Staffordshire region.

Location
3 months to
17 Jun 2013
Same period 2012 Same period 2011
Support Analyst
Rank 54 56 54
Rank change year-on-year
+2 -2
Permanent jobs requiring a Support Analyst 20 12 7
As % of all permanent IT jobs located in Staffordshire 3.125% 1.977% 1.239%
As % of the Job Titles category 3.205% 2.024% 1.313%
Number of salaries quoted 18 12 6
Average salary £22,500 £32,000 £30,000
Average salary % change year-on-year
-29.68% +6.66%
90% offered a salary of more than £20,300 £26,050 £26,500
10% offered a salary of more than £30,500 £32,500 £42,500
UK excluding London average salary £28,000 £30,000 £27,500
% change year-on-year
-6.66% +9.09%
All Job Titles
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
624 593 533
As % of all permanent IT jobs located in Staffordshire 97.50% 97.69% 94.34%
Number of salaries quoted 527 509 404
Average salary £37,500 £40,000 £37,500
Average salary % change year-on-year
-6.25% +6.66%
90% offered a salary of more than £21,850 £25,000 £25,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Support Analyst
West Midlands

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst across the Staffordshire region as a proportion of the total demand within the Job Titles category.

Staffordshire Support Analyst Jobs Demand Trend

Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Staffordshire region.

Staffordshire Support Analyst Salary Trend

Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing Support Analyst across the Staffordshire region over the 3 months to 17 June 2013.

Staffordshire Support Analyst Salary Histogram

Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Support Analyst within the Staffordshire region over the 3 months to 17 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stoke-on-Trent +8 5 £22,500 -30.76%
Tamworth -4 3 £27,000 -15.62% 2
Cannock -5 3 £27,500 +4.76%
Burton-upon-Trent -8 3 £21,500 +26.47%
Stafford - 2 - -
Support Analyst
West Midlands

Support Analyst
Top 30 Related IT Skills

For the 6 months to 17 June 2013, IT jobs across the Staffordshire region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 16 (57.14%) Windows
2 14 (50.00%) SQL
3 13 (46.43%) Microsoft
4 12 (42.86%) SQL Server
5 8 (28.57%) Active Directory
5 8 (28.57%) MS Excel
5 8 (28.57%) MS Exchange
6 6 (21.43%) Logistics
7 5 (17.86%) Cisco
7 5 (17.86%) Microsoft Certification
8 4 (14.29%) Citrix
8 4 (14.29%) Windows Server 2003
8 4 (14.29%) VMware
8 4 (14.29%) C#
8 4 (14.29%) MCSE
8 4 (14.29%) Exchange Server 2010
8 4 (14.29%) Windows Server 2008
9 3 (10.71%) Billing
9 3 (10.71%) Degree
9 3 (10.71%) SharePoint 2010
9 3 (10.71%) MS Office
9 3 (10.71%) MCP
9 3 (10.71%) SharePoint
9 3 (10.71%) OO
9 3 (10.71%) Finance
9 3 (10.71%) Internet
10 2 (7.143%) Change Management
10 2 (7.143%) Automotive
10 2 (7.143%) SLA
10 2 (7.143%) TCP/IP

Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 June 2013, IT jobs across the Staffordshire region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (7.143%) .NET
2 1 (3.571%) Middleware
2 1 (3.571%) Application Packaging
Application Platforms
1 8 (28.57%) MS Exchange
2 4 (14.29%) Exchange Server 2010
3 3 (10.71%) SharePoint 2010
3 3 (10.71%) SharePoint
4 2 (7.143%) Lync
4 2 (7.143%) SharePoint 2013
4 2 (7.143%) Exchange Server 2013
5 1 (3.571%) IIS
5 1 (3.571%) Exchange Server 2003
Applications
1 8 (28.57%) MS Excel
2 3 (10.71%) MS Office
3 1 (3.571%) MS Visio
3 1 (3.571%) MS PowerPoint
Business Applications
1 1 (3.571%) Dynamics AX
Communications & Networking
1 3 (10.71%) Internet
2 2 (7.143%) LAN
2 2 (7.143%) TCP/IP
2 2 (7.143%) DNS
3 1 (3.571%) SAN
3 1 (3.571%) WAN
3 1 (3.571%) DHCP
3 1 (3.571%) Firewall
Database & Business Intelligence
1 12 (42.86%) SQL Server
2 2 (7.143%) MySQL
3 1 (3.571%) Crystal Reports
3 1 (3.571%) Oracle 8/8i
3 1 (3.571%) Microsoft Analysis Services
3 1 (3.571%) SQL Server Integration Services
3 1 (3.571%) SQL Server Analysis Services
3 1 (3.571%) SQL Server 2008
General
1 3 (10.71%) Finance
1 3 (10.71%) Billing
2 2 (7.143%) Automotive
3 1 (3.571%) Back Office
Miscellaneous
1 2 (7.143%) FMCG
Operating Systems
1 16 (57.14%) Windows
2 4 (14.29%) Windows Server 2003
2 4 (14.29%) Windows Server 2008
3 2 (7.143%) Windows 2000 Server
3 2 (7.143%) Windows 7
3 2 (7.143%) Windows Server 2012
4 1 (3.571%) Windows Vista
4 1 (3.571%) Linux
4 1 (3.571%) Windows XP
4 1 (3.571%) UNIX
Processes & Methodologies
1 6 (21.43%) Logistics
2 3 (10.71%) OO
3 2 (7.143%) User Acceptance Testing
3 2 (7.143%) Change Management
4 1 (3.571%) ITIL
4 1 (3.571%) ERP
4 1 (3.571%) Business Intelligence
4 1 (3.571%) Project Management
4 1 (3.571%) Service Management
4 1 (3.571%) Service Delivery
Programming Languages
1 14 (50.00%) SQL
2 4 (14.29%) C#
3 1 (3.571%) Java
3 1 (3.571%) T-SQL
3 1 (3.571%) VB
Qualifications
1 5 (17.86%) Microsoft Certification
2 4 (14.29%) MCSE
3 3 (10.71%) MCP
3 3 (10.71%) Degree
4 1 (3.571%) CCNA
4 1 (3.571%) Cisco Certification
4 1 (3.571%) MCTS
4 1 (3.571%) MCITP
Quality Assurance & Compliance
1 2 (7.143%) SLA
System Software
1 8 (28.57%) Active Directory
2 2 (7.143%) VMware Infrastructure
2 2 (7.143%) Forefront TMG
3 1 (3.571%) Hyper-V
3 1 (3.571%) vSphere
Vendors
1 13 (46.43%) Microsoft
2 5 (17.86%) Cisco
3 4 (14.29%) Citrix
3 4 (14.29%) VMware
4 2 (7.143%) Oracle
5 1 (3.571%) Sun
5 1 (3.571%) Nortel
5 1 (3.571%) Avaya
Tamworth, West Midlands
The ideal candidate will have good IT skills including Microsoft Windows (XP, 2K3, Vista & Windows 7), Microsoft Office (Word, Excel, Access, PowerPoint and Visio) and good working knowledge...
Hays Specialist Recruitment Ltd
Salary: £17000.00 - £18000.00 per annum
Posted: 11 June 2013
Tamworth, Staffordshire
The ideal candidate will have good IT skills including Microsoft Windows (XP, 2K3, Vista & Windows 7), Microsoft Office (Word, Excel, Access, PowerPoint and Visio) and good working knowledge...
HAYS INFORMATION TECHNOLOGY
Salary: £17000.00 - £18000.00 per annum
Posted: 11 June 2013