The statistics below represent IT jobs advertised across the Staffordshire region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Support Analyst
West Midlands / Staffordshire
Rank 45 58 42
Rank change year-on-year
+13 -16
Permanent jobs requiring a Support Analyst 16 13 33
As % of all permanent IT jobs located in Staffordshire 3.52% 2.01% 6.01%
As % of the Job Titles category 3.65% 2.03% 6.13%
Number of salaries quoted 13 13 30
Median salary £24,500 £27,500 £22,500
Median salary % change year-on-year
-10.90% +22.22%
90% offered a salary of more than £23,000 £20,100 £19,000
10% offered a salary of more than £30,250 £34,000 £25,100
UK excluding London median salary £27,500 £29,000 £27,500
% change year-on-year
-5.17% +5.45%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Staffordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Staffordshire
Permanent IT job ads with a match in the
Job Titles category
438 641 538
As % of all permanent IT jobs located in Staffordshire 96.48% 99.07% 98.00%
Number of salaries quoted 359 580 480
Median salary £37,500 £37,500 £37,500
90% offered a salary of more than £25,000 £23,500 £22,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Support Analyst
Jobs Demand Trend in Staffordshire

The demand trend of job ads across the Staffordshire region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Staffordshire

Support Analyst
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Staffordshire region.

Support Analyst Salary Trend in Staffordshire

Support Analyst
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Support Analyst across the Staffordshire region over the 3 months to 25 February 2017.

Support Analyst Salary Histogram in Staffordshire

Support Analyst
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Staffordshire region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tamworth +7 5 £27,125 +3.23%
Lichfield +5 4 £24,500 -10.90%
Leek - 3 £23,000 -
Cannock - 2 £31,250 -
Burton-upon-Trent +3 1 £23,500 -32.85%
Stoke-on-Trent +1 1 £17,500 -22.22%
Support Analyst
West Midlands

Support Analyst Skill Set
Top 30 Related IT Skills in Staffordshire

For the 6 months to 25 February 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Staffordshire region featuring Support Analyst in the job title.

1 28 (51.85%) Windows
2 24 (44.44%) SQL
3 18 (33.33%) SQL Server
4 17 (31.48%) C#
4 17 (31.48%) .NET
4 17 (31.48%) Microsoft
5 11 (20.37%) Active Directory
6 10 (18.52%) Windows Server
6 10 (18.52%) SQL Server 2008
6 10 (18.52%) SQL Server 2005
6 10 (18.52%) Linux
7 9 (16.67%) DHCP
7 9 (16.67%) TCP/IP
7 9 (16.67%) SQL Server 2000
8 8 (14.81%) MS Exchange
8 8 (14.81%) SharePoint
8 8 (14.81%) SQL Server 2012
9 7 (12.96%) Data Centre
9 7 (12.96%) Ticket Management
9 7 (12.96%) VMware
9 7 (12.96%) Windows Vista
9 7 (12.96%) Windows XP
9 7 (12.96%) MS Excel
9 7 (12.96%) IIS
9 7 (12.96%) ITIL
9 7 (12.96%) Cisco
9 7 (12.96%) Windows Server 2003
10 6 (11.11%) Disaster Recovery
10 6 (11.11%) Unix
10 6 (11.11%) Project Planning

Support Analyst Skill Set
Top Related IT Skills in Staffordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.81%) MS Exchange
1 8 (14.81%) SharePoint
2 7 (12.96%) IIS
Applications
1 7 (12.96%) MS Excel
2 1 (1.85%) MS Office
2 1 (1.85%) MS PowerPoint
Communications & Networking
1 9 (16.67%) DHCP
1 9 (16.67%) TCP/IP
2 4 (7.41%) Firewall
3 3 (5.56%) DNS
4 2 (3.70%) VPN
5 1 (1.85%) IPv4
5 1 (1.85%) IPv6
5 1 (1.85%) LAN
5 1 (1.85%) LDAP
5 1 (1.85%) OSPF
5 1 (1.85%) RIP
5 1 (1.85%) SSL
5 1 (1.85%) VLAN
Database & Business Intelligence
1 18 (33.33%) SQL Server
2 10 (18.52%) SQL Server 2005
2 10 (18.52%) SQL Server 2008
3 9 (16.67%) SQL Server 2000
4 8 (14.81%) SQL Server 2012
5 1 (1.85%) MySQL
General
1 1 (1.85%) Finance
1 1 (1.85%) Manufacturing
Libraries, Frameworks & Software Standards
1 17 (31.48%) .NET
2 2 (3.70%) ASP.NET
3 1 (1.85%) .NET Framework
Miscellaneous
1 7 (12.96%) Data Centre
2 6 (11.11%) Analytical Skills
3 4 (7.41%) Video Conferencing
4 2 (3.70%) Mobile Computing
5 1 (1.85%) Computer Science
5 1 (1.85%) FMCG
5 1 (1.85%) Life Science
5 1 (1.85%) Linux Command Line
5 1 (1.85%) Management Information System
5 1 (1.85%) N-Tier
5 1 (1.85%) PDA
Operating Systems
1 28 (51.85%) Windows
2 10 (18.52%) Linux
2 10 (18.52%) Windows Server
3 7 (12.96%) Windows Server 2003
3 7 (12.96%) Windows Vista
3 7 (12.96%) Windows XP
4 6 (11.11%) Unix
5 2 (3.70%) SUSE
6 1 (1.85%) Mac OS X
Processes & Methodologies
1 7 (12.96%) ITIL
1 7 (12.96%) Ticket Management
2 6 (11.11%) Disaster Recovery
2 6 (11.11%) Project Planning
3 5 (9.26%) Agile Software Development
3 5 (9.26%) ITSM
3 5 (9.26%) Release Management
3 5 (9.26%) Service Management
4 4 (7.41%) Service Delivery
4 4 (7.41%) System Testing
5 3 (5.56%) ERP
6 2 (3.70%) Logistics
6 2 (3.70%) Root Cause Analysis
7 1 (1.85%) Business Analysis
7 1 (1.85%) CRM
7 1 (1.85%) Mathematics
7 1 (1.85%) OO
7 1 (1.85%) OOD
7 1 (1.85%) Stakeholder Management
7 1 (1.85%) User Acceptance Testing
Programming Languages
1 24 (44.44%) SQL
2 17 (31.48%) C#
3 3 (5.56%) PHP
3 3 (5.56%) VB
4 2 (3.70%) Java
5 1 (1.85%) R
5 1 (1.85%) T-SQL
Qualifications
1 4 (7.41%) ITIL Foundation Certificate
2 3 (5.56%) Degree
3 1 (1.85%) CCNA
3 1 (1.85%) CCNP
3 1 (1.85%) Cisco Certification
3 1 (1.85%) MCSA
3 1 (1.85%) MCSE
3 1 (1.85%) Microsoft Certification
Quality Assurance & Compliance
1 2 (3.70%) SLA
2 1 (1.85%) Sarbanes-Oxley
System Software
1 11 (20.37%) Active Directory
2 1 (1.85%) VMware Infrastructure
Vendors
1 17 (31.48%) Microsoft
2 7 (12.96%) Cisco
2 7 (12.96%) VMware
3 4 (7.41%) Apple
3 4 (7.41%) MobileIron
3 4 (7.41%) ServiceNow
4 2 (3.70%) Citrix
5 1 (1.85%) NetApp