The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Staffordshire region.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Services Delivery
Rank 58 66 55
Rank change year-on-year
+8 -11
Permanent jobs citing Service Delivery 13 3 9
As % of all permanent IT jobs located in Staffordshire 2.034% 0.496% 1.571%
As % of the Processes & Methodologies category 2.820% 0.728% 2.406%
Number of salaries quoted 11 2 6
Average salary £44,000 £34,225 £53,750
Average salary % change year-on-year
+28.56% -36.32%
90% offered a salary of more than £40,000 £21,605 £42,500
10% offered a salary of more than £52,500 £46,845 £60,000
UK excluding London average salary £43,500 £45,000 £43,000
% change year-on-year
-3.33% +4.65%
All Processes & Methodologies
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
461 412 374
As % of all permanent IT jobs located in Staffordshire 72.14% 68.10% 65.27%
Number of salaries quoted 396 344 282
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £27,500 £25,000 £25,350
10% offered a salary of more than £55,000 £56,350 £55,650
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Staffordshire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Staffordshire region.

Staffordshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Staffordshire region over the 3 months to 18 June 2013.

Staffordshire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Staffordshire region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stoke-on-Trent +14 4 £48,250 +161.51%
Tamworth - 2 - -
Cannock - 1 £26,500 -
Stafford - 1 £43,500 -
Service Delivery
West Midlands

Service Delivery
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT jobs across the Staffordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 7 (36.84%) Project Management
2 5 (26.32%) Citrix
2 5 (26.32%) ITIL
2 5 (26.32%) Windows
3 4 (21.05%) PRINCE2
3 4 (21.05%) Microsoft
3 4 (21.05%) Programme Management
4 3 (15.79%) QA
4 3 (15.79%) Retail
4 3 (15.79%) Logistics
4 3 (15.79%) Finance
4 3 (15.79%) VMware
4 3 (15.79%) SLA
4 3 (15.79%) MS Excel
4 3 (15.79%) E-Commerce
5 2 (10.53%) MS Exchange
5 2 (10.53%) LAN
5 2 (10.53%) WAN
5 2 (10.53%) TCP/IP
5 2 (10.53%) DNS
5 2 (10.53%) Active Directory
5 2 (10.53%) CheckPoint
5 2 (10.53%) PRINCE
5 2 (10.53%) Sarbanes-Oxley
5 2 (10.53%) SAN
5 2 (10.53%) NHS
5 2 (10.53%) Business Continuity
5 2 (10.53%) Information Security
5 2 (10.53%) Management Information System
5 2 (10.53%) Telecoms

Service Delivery
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT jobs across the Staffordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.53%) MS Exchange
2 1 (5.263%) CMS
2 1 (5.263%) Lync
2 1 (5.263%) SharePoint
Applications
1 3 (15.79%) MS Excel
2 1 (5.263%) MS Office
Communications & Networking
1 2 (10.53%) LAN
1 2 (10.53%) WAN
1 2 (10.53%) TCP/IP
1 2 (10.53%) DNS
1 2 (10.53%) SAN
2 1 (5.263%) Internet
2 1 (5.263%) Network Security
2 1 (5.263%) NAS
Database & Business Intelligence
1 1 (5.263%) MySQL
1 1 (5.263%) SQL Server
1 1 (5.263%) Data Warehouse
General
1 3 (15.79%) Finance
1 3 (15.79%) Retail
2 2 (10.53%) Telecoms
2 2 (10.53%) Local Government
3 1 (5.263%) Billing
Job Titles
1 4 (21.05%) Programme Manager
1 4 (21.05%) Analyst
1 4 (21.05%) Delivery Manager
2 3 (15.79%) Project Manager
2 3 (15.79%) Services Delivery Manager
2 3 (15.79%) Service Manager
2 3 (15.79%) Technical Analyst
3 2 (10.53%) Infrastructure Manager
3 2 (10.53%) Infrastructure Analyst
3 2 (10.53%) IT Manager
3 2 (10.53%) Infrastructure Project Manager
3 2 (10.53%) Account Manager
3 2 (10.53%) Technical Support
3 2 (10.53%) ICT Manager
3 2 (10.53%) NHS Programme Manager
3 2 (10.53%) Technical Infrastructure Analyst
4 1 (5.263%) Contracts Manager
4 1 (5.263%) Services Delivery Analyst
4 1 (5.263%) Business Manager
4 1 (5.263%) Logistics Manager
Miscellaneous
1 2 (10.53%) NHS
1 2 (10.53%) Management Information System
1 2 (10.53%) Statistics
2 1 (5.263%) Firmware
Operating Systems
1 5 (26.32%) Windows
2 1 (5.263%) Windows 8
Processes & Methodologies
1 7 (36.84%) Project Management
2 5 (26.32%) ITIL
3 4 (21.05%) PRINCE2
3 4 (21.05%) Programme Management
4 3 (15.79%) Logistics
4 3 (15.79%) E-Commerce
5 2 (10.53%) PRINCE
5 2 (10.53%) Service Management
5 2 (10.53%) Change Management
5 2 (10.53%) Business Continuity
5 2 (10.53%) Information Security
5 2 (10.53%) Time Management
5 2 (10.53%) Data Protection
5 2 (10.53%) Capacity Management
5 2 (10.53%) Transition Management
6 1 (5.263%) Infrastructure Management
6 1 (5.263%) Continuous Improvement
6 1 (5.263%) Disaster Recovery
6 1 (5.263%) Stakeholder Management
6 1 (5.263%) OO
Programming Languages
1 1 (5.263%) C#
1 1 (5.263%) SQL
Qualifications
1 1 (5.263%) Microsoft Certification
1 1 (5.263%) PRINCE2 Certification
1 1 (5.263%) Degree
1 1 (5.263%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (15.79%) SLA
1 3 (15.79%) QA
2 2 (10.53%) Sarbanes-Oxley
3 1 (5.263%) ISO/IEC 27001
3 1 (5.263%) COBIT
System Software
1 2 (10.53%) Active Directory
2 1 (5.263%) Citrix Presentation Server
2 1 (5.263%) VMware Infrastructure
2 1 (5.263%) XenApp
Systems Management
1 1 (5.263%) Norton AntiVirus
Vendors
1 5 (26.32%) Citrix
2 4 (21.05%) Microsoft
3 3 (15.79%) VMware
4 2 (10.53%) CheckPoint
5 1 (5.263%) Symantec
5 1 (5.263%) Sun
5 1 (5.263%) hybris
5 1 (5.263%) Oracle