The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Services Delivery
Rank 54 64 45
Rank change year-on-year
+10 -19
Permanent jobs citing Service Delivery 17 17 21
As % of all permanent IT jobs located in Staffordshire 2.62% 2.38% 3.17%
As % of the Processes & Methodologies category 3.00% 3.08% 3.93%
Number of salaries quoted 12 10 16
Average salary £35,000 £57,500 £52,500
Average salary % change year-on-year
-39.13% +9.52%
90% offered a salary of more than £28,550 £41,400 £29,500
10% offered a salary of more than £62,000 £57,500 £60,000
UK excluding London average salary £45,000 £44,500 £45,000
% change year-on-year
+1.12% -1.11%
Service Delivery
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Staffordshire region.

Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
567 552 534
As % of all permanent IT jobs located in Staffordshire 87.23% 77.42% 80.54%
Number of salaries quoted 485 425 450
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £27,500 £28,500 £25,000
10% offered a salary of more than £55,000 £57,500 £57,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Staffordshire

Service Delivery
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Staffordshire region.

Service Delivery Salary Trend in Staffordshire

Service Delivery
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Staffordshire region over the 3 months to 1 September 2015.

Service Delivery Salary Histogram in Staffordshire

Service Delivery
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Staffordshire region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Lichfield -1 7 £62,000 -
Tamworth - 7 £28,550 -
Burton-upon-Trent - 1 £67,500 -
Service Delivery
West Midlands

Service Delivery
Top 30 Related IT Skills in Staffordshire

For the 6 months to 1 September 2015, IT jobs across the Staffordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 17 (54.84%) WAN
2 15 (48.39%) LAN
3 11 (35.48%) Project Management
4 10 (32.26%) ITIL
5 7 (22.58%) Cisco Certification
5 7 (22.58%) Cisco
6 6 (19.35%) Data Centre
7 5 (16.13%) PCI DSS
7 5 (16.13%) SLA
7 5 (16.13%) ITIL Certification
7 5 (16.13%) CCIE
8 4 (12.90%) MS Excel
8 4 (12.90%) Service Management
8 4 (12.90%) ITSM
8 4 (12.90%) Degree
9 3 (9.68%) ISO/IEC 27001
9 3 (9.68%) SharePoint
9 3 (9.68%) CCNP
9 3 (9.68%) ISO 9001
10 2 (6.45%) DHCP
10 2 (6.45%) Ethernet
10 2 (6.45%) SNMP
10 2 (6.45%) TCP/IP
10 2 (6.45%) DNS
10 2 (6.45%) CiscoWorks
10 2 (6.45%) ATM
10 2 (6.45%) PRINCE2
10 2 (6.45%) VoIP
10 2 (6.45%) SMTP
10 2 (6.45%) Juniper

Service Delivery
Top Related IT Skills in Staffordshire by Category

For the 6 months to 1 September 2015, IT jobs across the Staffordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (9.68%) SharePoint
2 2 (6.45%) SharePoint 2010
Applications
1 4 (12.90%) MS Excel
2 1 (3.23%) MS PowerPoint
2 1 (3.23%) MS Project
Communications & Networking
1 17 (54.84%) WAN
2 15 (48.39%) LAN
3 2 (6.45%) VoIP
3 2 (6.45%) ATM
3 2 (6.45%) SMTP
3 2 (6.45%) DHCP
3 2 (6.45%) Ethernet
3 2 (6.45%) SNMP
3 2 (6.45%) TCP/IP
3 2 (6.45%) DNS
3 2 (6.45%) Internet
3 2 (6.45%) OSPF
3 2 (6.45%) BGP
3 2 (6.45%) EIGRP
3 2 (6.45%) Frame Relay
3 2 (6.45%) Cisco IOS
4 1 (3.23%) Cisco PIX
4 1 (3.23%) Cisco ASA
4 1 (3.23%) Cisco Nexus
4 1 (3.23%) SAN
General
1 2 (6.45%) Retail
2 1 (3.23%) French Language
2 1 (3.23%) German Language
Job Titles
1 8 (25.81%) Project Manager
1 8 (25.81%) Coordinator
1 8 (25.81%) Project Coordinator
2 6 (19.35%) Junior Project Manager
2 6 (19.35%) Support Engineer
2 6 (19.35%) Junior
3 5 (16.13%) Technical Support
4 3 (9.68%) Head of IT
4 3 (9.68%) Principal Engineer
4 3 (9.68%) Head of Managed Services
5 2 (6.45%) Delivery Manager
5 2 (6.45%) Service Manager
5 2 (6.45%) Services Delivery Manager
6 1 (3.23%) Security Analyst
6 1 (3.23%) Architect
6 1 (3.23%) Applications Support
6 1 (3.23%) Support Consultant
6 1 (3.23%) Administrator
6 1 (3.23%) Senior Analyst
6 1 (3.23%) Analyst
Miscellaneous
1 6 (19.35%) Data Centre
2 2 (6.45%) Chip and PIN
3 1 (3.23%) Management Information System
Operating Systems
1 1 (3.23%) Windows
1 1 (3.23%) Windows Server 2008
1 1 (3.23%) Windows 7
1 1 (3.23%) Windows 8
1 1 (3.23%) Windows Server 2012
Processes & Methodologies
1 11 (35.48%) Project Management
2 10 (32.26%) ITIL
3 4 (12.90%) ITSM
3 4 (12.90%) Service Management
4 2 (6.45%) PRINCE2
4 2 (6.45%) Agile Software Development
4 2 (6.45%) Time Management
4 2 (6.45%) Capacity Planning
4 2 (6.45%) Stakeholder Management
5 1 (3.23%) Business Continuity
5 1 (3.23%) Information Security
5 1 (3.23%) Root Cause Analysis
5 1 (3.23%) Line Management
5 1 (3.23%) Supplier Management
5 1 (3.23%) Incident Management
5 1 (3.23%) Problem Management
5 1 (3.23%) Risk Management
5 1 (3.23%) Change Management
5 1 (3.23%) Disaster Recovery
Qualifications
1 7 (22.58%) Cisco Certification
2 5 (16.13%) ITIL Certification
2 5 (16.13%) CCIE
3 4 (12.90%) Degree
4 3 (9.68%) CCNP
5 2 (6.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (16.13%) SLA
1 5 (16.13%) PCI DSS
2 3 (9.68%) ISO 9001
2 3 (9.68%) ISO/IEC 27001
Systems Management
1 2 (6.45%) CiscoWorks
Vendors
1 7 (22.58%) Cisco
2 2 (6.45%) Juniper
2 2 (6.45%) CheckPoint
2 2 (6.45%) Blue Coat
2 2 (6.45%) Riverbed
2 2 (6.45%) F5
3 1 (3.23%) VMware
3 1 (3.23%) Citrix