The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Staffordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Staffordshire region.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 56 60 54
Rank change year-on-year
+4 -6
Permanent jobs citing Service Delivery 15 7 7
As % of all permanent IT jobs located in Staffordshire 2.53% 1.22% 1.27%
As % of the Processes & Methodologies category 3.50% 1.53% 1.72%
Number of salaries quoted 15 5 4
Average salary £55,000 £45,000 £21,725
Average salary % change year-on-year
+22.22% +107.13%
90% offered a salary of more than £43,500 £39,650 £18,450
10% offered a salary of more than £57,500 £45,000 £39,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Staffordshire
Permanent IT job ads with a match in the
Processes & Methodologies category
429 459 408
As % of all permanent IT jobs located in Staffordshire 72.34% 79.97% 73.91%
Number of salaries quoted 359 391 335
Average salary £37,500 £38,500 £40,000
Average salary % change year-on-year
-2.59% -3.75%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £60,000 £57,500 £55,000
UK excluding London average salary £42,500 £40,000 £41,000
% change year-on-year
+6.25% -2.43%
Service Delivery
West Midlands

Service Delivery
Jobs Demand Trend in Staffordshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Staffordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Staffordshire

Service Delivery
Salary Trend in Staffordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Staffordshire region.

Service Delivery Salary Trend in Staffordshire

Service Delivery
Salary Histogram in Staffordshire

This chart provides a salary histogram for IT jobs citing Service Delivery across the Staffordshire region over the 3 months to 24 April 2014.

Service Delivery Salary Histogram in Staffordshire

Service Delivery
Job Locations in Staffordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Staffordshire region over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Stoke-on-Trent +1 11 £55,000 +25.35%
Stafford -5 1 £45,000 +1.69%
Service Delivery
West Midlands

Service Delivery
Top 30 Related IT Skills in Staffordshire

For the 6 months to 24 April 2014, IT jobs across the Staffordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 17 (48.57%) Project Management
2 11 (31.43%) Service Management
3 9 (25.71%) ITIL
4 6 (17.14%) Retail
4 6 (17.14%) Change Management
5 5 (14.29%) ITSM
5 5 (14.29%) Finance
5 5 (14.29%) ERP
5 5 (14.29%) Logistics
5 5 (14.29%) Incident Management
5 5 (14.29%) Degree
5 5 (14.29%) Service Desk Management
6 4 (11.43%) Sarbanes-Oxley
7 3 (8.57%) Microsoft
7 3 (8.57%) SQL
7 3 (8.57%) Data Analysis
7 3 (8.57%) Stakeholder Management
7 3 (8.57%) Statistics
7 3 (8.57%) Marketing
7 3 (8.57%) QA
7 3 (8.57%) Transition Management
7 3 (8.57%) Business Process Mapping
7 3 (8.57%) Business Process Improvement
7 3 (8.57%) Process Improvement
8 2 (5.71%) Mathematics
8 2 (5.71%) Computer Science
8 2 (5.71%) Data Protection
8 2 (5.71%) PCI DSS
8 2 (5.71%) SC Cleared
8 2 (5.71%) Security Cleared

Service Delivery
Top Related IT Skills in Staffordshire by Category

For the 6 months to 24 April 2014, IT jobs across the Staffordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 1 (2.86%) SharePoint
1 1 (2.86%) MS Exchange
1 1 (2.86%) IIS
1 1 (2.86%) Exchange Server 2013
1 1 (2.86%) SharePoint 2010
1 1 (2.86%) Exchange Server 2010
Applications
1 2 (5.71%) MS PowerPoint
1 2 (5.71%) MS Office
1 2 (5.71%) MS Excel
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 2 (5.71%) Wireless
2 1 (2.86%) DWDM
2 1 (2.86%) WAN
2 1 (2.86%) DNS
2 1 (2.86%) SSL
2 1 (2.86%) IP Telephony
Database & Business Intelligence
1 1 (2.86%) SQL Server
1 1 (2.86%) SQL Server 2008
1 1 (2.86%) SQL Server 2012
Development Applications
1 1 (2.86%) Team Foundation Server
General
1 6 (17.14%) Retail
2 5 (14.29%) Finance
3 3 (8.57%) Marketing
4 2 (5.71%) Telecoms
5 1 (2.86%) Law
5 1 (2.86%) Legal
Job Titles
1 13 (37.14%) Service Manager
2 12 (34.29%) Analyst
3 10 (28.57%) Services Delivery Manager
3 10 (28.57%) Delivery Manager
4 5 (14.29%) Relationships Manager
4 5 (14.29%) Business Manager
4 5 (14.29%) Compliance Analyst
5 4 (11.43%) Compliance Manager
5 4 (11.43%) Project Manager
6 3 (8.57%) Business Analyst
6 3 (8.57%) Portfolio Manager
7 2 (5.71%) Software Manager
7 2 (5.71%) Applications Manager
7 2 (5.71%) IT Services Manager
7 2 (5.71%) Research Analyst
7 2 (5.71%) Service Analyst
7 2 (5.71%) Infrastructure Manager
7 2 (5.71%) Data Analyst
7 2 (5.71%) Senior Manager
8 1 (2.86%) Support Engineer
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
2 1 (2.86%) WCF
Miscellaneous
1 3 (8.57%) Statistics
2 2 (5.71%) Mathematics
2 2 (5.71%) Computer Science
2 2 (5.71%) Economics
3 1 (2.86%) NHS
3 1 (2.86%) Freedom of Information
3 1 (2.86%) Clustering
Operating Systems
1 1 (2.86%) Mac OS X
1 1 (2.86%) UNIX
1 1 (2.86%) Windows
1 1 (2.86%) Windows Server 2008
1 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 17 (48.57%) Project Management
2 11 (31.43%) Service Management
3 9 (25.71%) ITIL
4 6 (17.14%) Change Management
5 5 (14.29%) ITSM
5 5 (14.29%) ERP
5 5 (14.29%) Logistics
5 5 (14.29%) Incident Management
5 5 (14.29%) Service Desk Management
6 3 (8.57%) Data Analysis
6 3 (8.57%) Stakeholder Management
6 3 (8.57%) Transition Management
6 3 (8.57%) Business Process Mapping
6 3 (8.57%) Business Process Improvement
6 3 (8.57%) Process Improvement
7 2 (5.71%) Data Protection
7 2 (5.71%) Statistical Analysis
7 2 (5.71%) Information Security
7 2 (5.71%) CRM
8 1 (2.86%) Six Sigma
Programming Languages
1 3 (8.57%) SQL
2 1 (2.86%) PowerShell
Qualifications
1 5 (14.29%) Degree
2 2 (5.71%) SC Cleared
2 2 (5.71%) Security Cleared
3 1 (2.86%) CCNP
3 1 (2.86%) CCNA
3 1 (2.86%) Cisco Certification
3 1 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 4 (11.43%) Sarbanes-Oxley
2 3 (8.57%) QA
3 2 (5.71%) PCI DSS
3 2 (5.71%) ISO/IEC 27001
3 2 (5.71%) SLA
4 1 (2.86%) ISO 9001
4 1 (2.86%) COBIT
System Software
1 1 (2.86%) Active Directory
1 1 (2.86%) VMware Infrastructure
1 1 (2.86%) Hyper-V
1 1 (2.86%) VMware ESXi
Vendors
1 3 (8.57%) Microsoft
2 2 (5.71%) Capita
2 2 (5.71%) Cisco
3 1 (2.86%) HP
3 1 (2.86%) Nortel
3 1 (2.86%) Juniper
3 1 (2.86%) Oracle
3 1 (2.86%) VMware
3 1 (2.86%) Ruckus Wireless