The table below looks at the statistics for the IT Support role in IT jobs advertised for the Stoke-on-Trent region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
IT Support
Rank 35 47 44
Rank change year-on-year
+12 -3
Permanent jobs requiring an IT Support 7 1 1
As % of all permanent IT jobs located in Stoke-on-Trent 2.47% 0.35% 0.56%
As % of the Job Titles category 2.53% 0.36% 0.56%
Number of salaries quoted 7 1 1
Average salary £25,500 £23,500 £22,500
Average salary % change year-on-year
+8.51% +4.44%
UK excluding London average salary £25,000 £23,000 £25,000
% change year-on-year
+8.69% -8.00%
IT Support
Staffordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Stoke-on-Trent region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Stoke-on-Trent
Permanent IT job ads with a match in the
Job Titles category
277 279 178
As % of all permanent IT jobs located in Stoke-on-Trent 97.88% 97.89% 98.89%
Number of salaries quoted 205 224 158
Average salary £32,500 £32,500 £40,000
Average salary % change year-on-year
- -18.75%
90% offered a salary of more than £19,000 £20,500 £30,000
10% offered a salary of more than £55,000 £60,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support
Jobs Demand Trend in Stoke-on-Trent

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Stoke-on-Trent region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Stoke-on-Trent

IT Support
Salary Trend in Stoke-on-Trent

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Stoke-on-Trent region.

IT Support Salary Trend in Stoke-on-Trent

IT Support
Salary Histogram in Stoke-on-Trent

This chart provides a salary histogram for IT jobs citing IT Support across the Stoke-on-Trent region over the 3 months to 24 October 2014.

IT Support Salary Histogram in Stoke-on-Trent

IT Support
Top 30 Related IT Skills in Stoke-on-Trent

For the 6 months to 24 October 2014, IT jobs across the Stoke-on-Trent region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 14 (100.00%) Windows
1 14 (100.00%) Active Directory
2 8 (57.14%) TCP/IP
3 7 (50.00%) Citrix
4 6 (42.86%) MS Excel
5 5 (35.71%) Windows XP
5 5 (35.71%) DNS
5 5 (35.71%) LAN
5 5 (35.71%) WAN
5 5 (35.71%) Apple
5 5 (35.71%) Blackberry
5 5 (35.71%) Blackberry Enterprise Server
5 5 (35.71%) XenApp
5 5 (35.71%) XenDesktop
5 5 (35.71%) Apple iOS
5 5 (35.71%) Lync
5 5 (35.71%) Windows 8
6 3 (21.43%) Exchange Server 2003
6 3 (21.43%) Windows Server 2008
6 3 (21.43%) Manufacturing
6 3 (21.43%) Windows Server 2003
6 3 (21.43%) Ethernet
6 3 (21.43%) Cisco
6 3 (21.43%) Avaya
6 3 (21.43%) Lotus
6 3 (21.43%) MS Exchange
6 3 (21.43%) E-Commerce
6 3 (21.43%) ERP
6 3 (21.43%) IBM Notes
6 3 (21.43%) Lotus Domino

IT Support
Top Related IT Skills in Stoke-on-Trent by Category

For the 6 months to 24 October 2014, IT jobs across the Stoke-on-Trent region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (35.71%) Blackberry Enterprise Server
1 5 (35.71%) Lync
2 3 (21.43%) Exchange Server 2003
2 3 (21.43%) IBM Notes
2 3 (21.43%) Lotus Domino
2 3 (21.43%) MS Exchange
Applications
1 6 (42.86%) MS Excel
2 3 (21.43%) MS Office
Communications & Networking
1 8 (57.14%) TCP/IP
2 5 (35.71%) DNS
2 5 (35.71%) LAN
2 5 (35.71%) WAN
3 3 (21.43%) Ethernet
Database & Business Intelligence
1 3 (21.43%) SQL Server
General
1 3 (21.43%) Manufacturing
Miscellaneous
1 5 (35.71%) Blackberry
Operating Systems
1 14 (100.00%) Windows
2 5 (35.71%) Windows XP
2 5 (35.71%) Apple iOS
2 5 (35.71%) Windows 8
3 3 (21.43%) Windows Server 2003
3 3 (21.43%) Windows Server 2008
Processes & Methodologies
1 3 (21.43%) E-Commerce
1 3 (21.43%) ERP
2 1 (7.14%) Service Management
2 1 (7.14%) ITSM
2 1 (7.14%) ITIL
System Software
1 14 (100.00%) Active Directory
2 5 (35.71%) XenApp
2 5 (35.71%) XenDesktop
Vendors
1 7 (50.00%) Citrix
2 5 (35.71%) Apple
3 3 (21.43%) Cisco
3 3 (21.43%) Avaya
3 3 (21.43%) Lotus