Escalation Management Jobs in Tyne and Wear

Escalation Management
North East > Tyne and Wear

The following table provides summary statistics for permanent job vacancies advertised in Tyne and Wear with a requirement for Escalation Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Escalation Management over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 91 - -
Rank change year-on-year - - -
Permanent jobs citing Escalation Management 7 0 0
As % of all permanent jobs advertised in Tyne and Wear 0.53% - -
As % of the Processes & Methodologies category 0.61% - -
Number of salaries quoted 7 0 0
10th Percentile £32,000 - -
25th Percentile £32,500 - -
Median annual salary (50th Percentile) £35,000 - -
75th Percentile £37,500 - -
90th Percentile £38,000 - -
North East median annual salary £35,000 - -

All Process and Methodology Skills
Tyne and Wear

Escalation Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Tyne and Wear with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,151 889 938
As % of all permanent jobs advertised in Tyne and Wear 87.33% 96.84% 87.75%
Number of salaries quoted 967 451 645
10th Percentile £30,000 £30,750 £26,250
25th Percentile £37,049 £38,750 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% +5.56%
75th Percentile £65,000 £66,250 £60,000
90th Percentile £75,963 £78,750 £82,500
North East median annual salary £47,500 £48,500 £42,500
% change year-on-year -2.06% +14.12% -5.56%

Escalation Management
Job Vacancy Trend in Tyne and Wear

Job postings citing Escalation Management as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Escalation Management in Tyne and Wear

Escalation Management
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Escalation Management in Tyne and Wear.

Salary trend for Escalation Management in Tyne and Wear

Escalation Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Escalation Management within the Tyne and Wear region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne - 5 £35,000 -
Gateshead - 2 £35,000 - 1
Escalation Management
North East

Escalation Management
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 5 (71.43%) Azure
Communications & Networking
1 5 (71.43%) Network Security
General
1 7 (100.00%) Social Skills
2 2 (28.57%) Inclusion and Diversity
Job Titles
1 7 (100.00%) Lead
1 7 (100.00%) Team Leader
2 2 (28.57%) Service Desk Team Leader
3 1 (14.29%) Help Desk Team Lead
3 1 (14.29%) Help Desk Technician
3 1 (14.29%) IT Technician
3 1 (14.29%) Senior
3 1 (14.29%) Senior IT Technician
3 1 (14.29%) Senior Technician
3 1 (14.29%) Technical Leader
3 1 (14.29%) Technical Team Leader
Processes & Methodologies
1 7 (100.00%) ITIL
2 5 (71.43%) CRM
2 5 (71.43%) Customer Service
2 5 (71.43%) Incident Management
2 5 (71.43%) Problem-Solving
2 5 (71.43%) Project Management
3 3 (42.86%) Computer Science
4 2 (28.57%) Collaborative Working
4 2 (28.57%) ITSM
4 2 (28.57%) Service Management
Qualifications
1 3 (42.86%) Degree
Quality Assurance & Compliance
1 5 (71.43%) SLA
Vendors
1 5 (71.43%) Cisco
1 5 (71.43%) Microsoft