The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 34 52 54
Rank change year-on-year
+18 +2
Permanent jobs citing Service Management 36 12 8
As % of all permanent IT jobs located in Tyne and Wear 7.09% 1.84% 1.60%
As % of the Processes & Methodologies category 8.39% 2.37% 1.95%
Number of salaries quoted 10 6 6
Average salary £44,448 £37,500 £33,750
Average salary % change year-on-year
+18.52% +11.11%
90% offered a salary of more than £29,331 £31,750 £23,750
10% offered a salary of more than £58,935 £73,750 £63,250
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
429 507 411
As % of all permanent IT jobs located in Tyne and Wear 84.45% 77.88% 82.04%
Number of salaries quoted 357 341 343
Average salary £40,000 £36,500 £39,000
Average salary % change year-on-year
+9.58% -6.41%
90% offered a salary of more than £30,000 £25,000 £25,000
10% offered a salary of more than £53,000 £52,500 £55,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 1 September 2015.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +26 36 £44,448 +18.52% 3
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 1 September 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (34.88%) Analytical Skills
2 13 (30.23%) ITIL
3 8 (18.60%) Business Analysis
4 7 (16.28%) Test Scripting
4 7 (16.28%) Continuous Improvement
4 7 (16.28%) Change Management
4 7 (16.28%) MS Excel
4 7 (16.28%) Microsoft
5 6 (13.95%) ISEB
5 6 (13.95%) Risk Management
5 6 (13.95%) Incident Management
5 6 (13.95%) ISTQB
5 6 (13.95%) ISTQB Foundation Certification
6 5 (11.63%) Enterprise Architecture
6 5 (11.63%) Agile Software Development
6 5 (11.63%) TOGAF
6 5 (11.63%) Problem Management
6 5 (11.63%) CITP
6 5 (11.63%) MS Office
7 4 (9.30%) ITSM
8 3 (6.98%) RUP
8 3 (6.98%) Service Delivery
8 3 (6.98%) Analytics
9 2 (4.65%) Continuous Delivery
9 2 (4.65%) Open Source
9 2 (4.65%) TDD
9 2 (4.65%) Kanban
9 2 (4.65%) Big Data
9 2 (4.65%) Data Analytics
9 2 (4.65%) Web Services

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 1 September 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 7 (16.28%) MS Excel
2 5 (11.63%) MS Office
Database & Business Intelligence
1 2 (4.65%) Big Data
2 1 (2.33%) Hadoop
General
1 1 (2.33%) Banking
Job Titles
1 12 (27.91%) Analyst
2 7 (16.28%) Service Manager
3 6 (13.95%) Test Manager
3 6 (13.95%) Test Analyst
3 6 (13.95%) Development Manager
4 5 (11.63%) Architect
4 5 (11.63%) Requirements Analyst
4 5 (11.63%) Development Analyst
5 3 (6.98%) Lead Technical Architect
5 3 (6.98%) Lead Architect
5 3 (6.98%) Technical Architect
6 2 (4.65%) Solutions Architect
7 1 (2.33%) Administrator
7 1 (2.33%) Account Manager
7 1 (2.33%) Head of Operations
7 1 (2.33%) IT Administrator
7 1 (2.33%) Infrastructure Manager
7 1 (2.33%) IT Services Manager
7 1 (2.33%) Head of Technology
7 1 (2.33%) IT Infrastructure Manager
Libraries, Frameworks & Software Standards
1 2 (4.65%) Web Services
Miscellaneous
1 15 (34.88%) Analytical Skills
2 2 (4.65%) Management Information System
3 1 (2.33%) GIS
Operating Systems
1 2 (4.65%) Windows
2 1 (2.33%) Windows XP
2 1 (2.33%) Windows 7
2 1 (2.33%) Windows Server 2012
Processes & Methodologies
1 13 (30.23%) ITIL
2 8 (18.60%) Business Analysis
3 7 (16.28%) Change Management
3 7 (16.28%) Test Scripting
3 7 (16.28%) Continuous Improvement
4 6 (13.95%) Risk Management
4 6 (13.95%) Incident Management
5 5 (11.63%) Enterprise Architecture
5 5 (11.63%) Agile Software Development
5 5 (11.63%) Problem Management
5 5 (11.63%) TOGAF
6 4 (9.30%) ITSM
7 3 (6.98%) Service Delivery
7 3 (6.98%) RUP
7 3 (6.98%) Analytics
8 2 (4.65%) Data Analytics
8 2 (4.65%) Continuous Delivery
8 2 (4.65%) Kanban
8 2 (4.65%) Open Source
8 2 (4.65%) TDD
Programming Languages
1 1 (2.33%) C
Qualifications
1 6 (13.95%) ISEB
1 6 (13.95%) ISTQB
1 6 (13.95%) ISTQB Foundation Certification
2 5 (11.63%) CITP
3 1 (2.33%) Microsoft Certification
3 1 (2.33%) MCITP
3 1 (2.33%) MCSE
Quality Assurance & Compliance
1 2 (4.65%) SLA
System Software
1 1 (2.33%) Active Directory
Vendors
1 7 (16.28%) Microsoft
2 1 (2.33%) Apple
2 1 (2.33%) VMware
2 1 (2.33%) ServiceNow
2 1 (2.33%) Cisco
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: Yesterday
Gateshead, Tyne and Wear
Bluetownonline
Salary: £18k - 21k per year
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
NHS BSA
Salary: From £46,164 to £57,069 per annum
Posted: 7 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Plus competitive benefit package
Posted: 11 days ago