The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 23 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
23 Aug 2016
Same period 2015 Same period 2014
Service Management
Rank 52 36 56
Rank change year-on-year
-16 +20
Permanent jobs citing Service Management 24 33 12
As % of all permanent IT jobs located in Tyne and Wear 3.80% 6.65% 1.85%
As % of the Processes & Methodologies category 4.50% 7.93% 2.34%
Number of salaries quoted 19 7 6
Median salary £41,500 £37,438 £37,500
Median salary % change year-on-year
+10.85% -0.16%
90% offered a salary of more than £31,000 £25,221 £31,750
10% offered a salary of more than £53,000 £54,449 £73,750
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
533 416 512
As % of all permanent IT jobs located in Tyne and Wear 84.47% 83.87% 79.13%
Number of salaries quoted 463 341 346
Median salary £40,000 £40,000 £36,000
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £30,000 £30,000 £25,000
10% offered a salary of more than £60,000 £52,750 £53,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 23 August 2016.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 23 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -11 23 £41,500 +10.85% 2
Prudhoe - 1 £33,000 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 23 August 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Management.

1 28 (82.35%) ITIL
2 14 (41.18%) Windows
2 14 (41.18%) Linux
2 14 (41.18%) Microsoft
3 13 (38.24%) SQL
4 10 (29.41%) Project Management
4 10 (29.41%) Change Management
4 10 (29.41%) VMware
4 10 (29.41%) VMware Infrastructure
4 10 (29.41%) Windows Server
5 9 (26.47%) Windows Server 2003
5 9 (26.47%) Nagios
6 8 (23.53%) Active Directory
7 7 (20.59%) Citrix
7 7 (20.59%) Juniper
7 7 (20.59%) TCP/IP
7 7 (20.59%) Java
7 7 (20.59%) Solaris
7 7 (20.59%) Cisco
7 7 (20.59%) VMware ESX
7 7 (20.59%) Public Cloud
7 7 (20.59%) Driving Licence
7 7 (20.59%) Skype for Business
7 7 (20.59%) Office 365
7 7 (20.59%) Veeam
7 7 (20.59%) vSphere
7 7 (20.59%) SCCM
7 7 (20.59%) SCOM
8 6 (17.65%) Red Hat Enterprise Linux
8 6 (17.65%) OpenStack

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.59%) Skype for Business
2 6 (17.65%) Exchange Server 2007
2 6 (17.65%) Exchange Server 2013
2 6 (17.65%) IIS
2 6 (17.65%) MS Exchange
2 6 (17.65%) OpenStack
2 6 (17.65%) SharePoint
Applications
1 1 (2.94%) MS Excel
Business Applications
1 2 (5.88%) Dynamics CRM
2 1 (2.94%) Oracle 11i
2 1 (2.94%) Oracle EBS R12
2 1 (2.94%) Oracle ERP
Cloud Services
1 7 (20.59%) Office 365
2 3 (8.82%) Amazon AWS
2 3 (8.82%) DigitalOcean
2 3 (8.82%) Linode
Communications & Networking
1 7 (20.59%) TCP/IP
2 6 (17.65%) Skype
3 4 (11.76%) LAN
3 4 (11.76%) VPN
3 4 (11.76%) WAN
4 1 (2.94%) Firewall
4 1 (2.94%) Network Security
Database & Business Intelligence
1 3 (8.82%) MySQL
1 3 (8.82%) PostgreSQL
1 3 (8.82%) SQL Server
2 1 (2.94%) BusinessObjects
2 1 (2.94%) Oracle BI EE
2 1 (2.94%) Oracle ODI
Development Applications
1 3 (8.82%) Vagrant
General
1 4 (11.76%) Banking
2 1 (2.94%) Billing
2 1 (2.94%) Finance
Job Titles
1 7 (20.59%) Consultant
1 7 (20.59%) Operations Manager
1 7 (20.59%) Systems Manager
2 6 (17.65%) IT Consultant
2 6 (17.65%) Senior Consultant
3 5 (14.71%) Infrastructure Consultant
3 5 (14.71%) Senior Infrastructure Consultant
3 5 (14.71%) Senior IT Consultant
4 4 (11.76%) Architect
4 4 (11.76%) Unix Engineer
5 3 (8.82%) Analyst
5 3 (8.82%) Monitoring Engineer
5 3 (8.82%) Systems Engineer
5 3 (8.82%) Systems Monitoring Engineer
6 2 (5.88%) Applications Architect
6 2 (5.88%) Solutions Architect
7 1 (2.94%) Delivery Manager
7 1 (2.94%) IT Security Consultant
7 1 (2.94%) Service Manager
7 1 (2.94%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (8.82%) Regular Expression
1 3 (8.82%) Ruby on Rails
Miscellaneous
1 7 (20.59%) Driving Licence
1 7 (20.59%) Public Cloud
2 2 (5.88%) Analytical Skills
3 1 (2.94%) Data Integration
Operating Systems
1 14 (41.18%) Linux
1 14 (41.18%) Windows
2 10 (29.41%) Windows Server
3 9 (26.47%) Windows Server 2003
4 7 (20.59%) Solaris
5 6 (17.65%) Red Hat Enterprise Linux
5 6 (17.65%) Windows Server 2012
6 4 (11.76%) Unix
6 4 (11.76%) Windows XP
7 3 (8.82%) AIX
7 3 (8.82%) CentOS
7 3 (8.82%) HPUX
7 3 (8.82%) Windows Server 2008
8 1 (2.94%) Windows 7
Processes & Methodologies
1 28 (82.35%) ITIL
2 10 (29.41%) Change Management
2 10 (29.41%) Project Management
3 6 (17.65%) CRM
3 6 (17.65%) Service Delivery
4 5 (14.71%) Incident Management
5 4 (11.76%) Agile Software Development
5 4 (11.76%) DevOps
5 4 (11.76%) Line Management
5 4 (11.76%) TOGAF
6 3 (8.82%) Capacity Management
6 3 (8.82%) Operations Management
6 3 (8.82%) Risk Management
7 2 (5.88%) ITIL V3
7 2 (5.88%) ITSM
8 1 (2.94%) Continuous Improvement
8 1 (2.94%) IT Asset Management
8 1 (2.94%) People Management
8 1 (2.94%) Portfolio Management
8 1 (2.94%) Translating Business Requirements
Programming Languages
1 13 (38.24%) SQL
2 7 (20.59%) Java
3 3 (8.82%) Bourne shell
3 3 (8.82%) Korn
3 3 (8.82%) Perl
3 3 (8.82%) PHP
3 3 (8.82%) PowerShell
3 3 (8.82%) Ruby
3 3 (8.82%) VBScript
Qualifications
1 2 (5.88%) Degree
2 1 (2.94%) CISA
2 1 (2.94%) CISM
2 1 (2.94%) CISSP
2 1 (2.94%) ITIL Certification
2 1 (2.94%) SC Cleared
2 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 4 (11.76%) SLA
2 1 (2.94%) ISO/IEC 27001
System Software
1 10 (29.41%) VMware Infrastructure
2 8 (23.53%) Active Directory
3 7 (20.59%) VMware ESX
3 7 (20.59%) vSphere
4 3 (8.82%) VirtualBox
4 3 (8.82%) Xen
Systems Management
1 9 (26.47%) Nagios
2 7 (20.59%) SCCM
2 7 (20.59%) SCOM
3 3 (8.82%) Ansible
3 3 (8.82%) OpenNMS
3 3 (8.82%) Opscode Chef
3 3 (8.82%) Puppet
3 3 (8.82%) ZABBIX
3 3 (8.82%) Zenoss
Vendors
1 14 (41.18%) Microsoft
2 10 (29.41%) VMware
3 7 (20.59%) Cisco
3 7 (20.59%) Citrix
3 7 (20.59%) Juniper
3 7 (20.59%) Veeam
4 5 (14.71%) Oracle
5 3 (8.82%) Google
5 3 (8.82%) Rackspace
5 3 (8.82%) Red Hat
5 3 (8.82%) SaltStack
6 2 (5.88%) Remedy
7 1 (2.94%) Fortinet
7 1 (2.94%) HP
7 1 (2.94%) Hyperion
7 1 (2.94%) Informatica
7 1 (2.94%) Palo Alto
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: + Competitive Benefits
Posted: 14 days ago