The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 6 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Service Management
Rank 52 60 66
Rank change year-on-year
+8 +6
Permanent jobs citing Service Management 14 6 8
As % of all permanent IT jobs located in Tyne and Wear 2.56% 1.29% 1.29%
As % of the Processes & Methodologies category 3.18% 1.42% 1.48%
Number of salaries quoted 12 6 6
Median salary £46,250 £30,500 £52,500
Median salary % change year-on-year
+51.63% -41.90%
90% offered a salary of more than £42,500 £19,000 £30,500
10% offered a salary of more than £52,500 £51,250 £60,000
UK excluding London median salary £45,000 £43,596 £42,500
% change year-on-year
+3.22% +2.57%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
440 422 542
As % of all permanent IT jobs located in Tyne and Wear 80.59% 90.95% 87.42%
Number of salaries quoted 341 372 461
Median salary £40,000 £39,000 £37,500
Median salary % change year-on-year
+2.56% +4.00%
90% offered a salary of more than £29,000 £30,000 £28,780
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 6 December 2016.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 13 £47,500 +55.73% 3
Gateshead - 1 £29,000 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 6 December 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Management.

1 27 (72.97%) ITIL
2 15 (40.54%) Microsoft
3 12 (32.43%) Windows
4 11 (29.73%) Linux
5 10 (27.03%) SQL
5 10 (27.03%) Change Management
6 9 (24.32%) Service Delivery
7 8 (21.62%) Degree
7 8 (21.62%) Cisco
7 8 (21.62%) Windows Server 2003
7 8 (21.62%) Oracle
7 8 (21.62%) Driving Licence
8 7 (18.92%) Solaris
8 7 (18.92%) SCOM
9 6 (16.22%) VMware Infrastructure
9 6 (16.22%) TOGAF
9 6 (16.22%) VMware
9 6 (16.22%) VMware ESX
9 6 (16.22%) Unix
9 6 (16.22%) Windows XP
9 6 (16.22%) Active Directory
9 6 (16.22%) TCP/IP
9 6 (16.22%) Project Management
9 6 (16.22%) Juniper
9 6 (16.22%) Citrix
9 6 (16.22%) Windows Server
9 6 (16.22%) SCCM
9 6 (16.22%) Veeam
9 6 (16.22%) vSphere
9 6 (16.22%) Skype for Business

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.22%) Skype for Business
2 5 (13.51%) Exchange Server 2007
2 5 (13.51%) Exchange Server 2013
2 5 (13.51%) IIS
2 5 (13.51%) MS Exchange
2 5 (13.51%) SharePoint
3 3 (8.11%) OpenStack
4 2 (5.41%) WebSphere
Applications
1 3 (8.11%) MS Excel
1 3 (8.11%) MS Office
2 2 (5.41%) MS PowerPoint
Business Applications
1 2 (5.41%) Dynamics CRM
2 1 (2.70%) Oracle 11i
2 1 (2.70%) Oracle EBS R12
2 1 (2.70%) Oracle ERP
Cloud Services
1 6 (16.22%) Office 365
2 2 (5.41%) IaaS
2 2 (5.41%) PaaS
2 2 (5.41%) SaaS
Communications & Networking
1 6 (16.22%) TCP/IP
2 5 (13.51%) Skype
3 4 (10.81%) LAN
3 4 (10.81%) VPN
3 4 (10.81%) WAN
4 3 (8.11%) Firewall
5 1 (2.70%) Network Security
Database & Business Intelligence
1 1 (2.70%) BusinessObjects
1 1 (2.70%) Crystal Reports
1 1 (2.70%) Oracle BI EE
1 1 (2.70%) Oracle Database
1 1 (2.70%) Oracle ODI
1 1 (2.70%) Oracle Reports
1 1 (2.70%) SQLPlus
General
1 4 (10.81%) Banking
2 1 (2.70%) Billing
2 1 (2.70%) Finance
Job Titles
1 6 (16.22%) Architect
1 6 (16.22%) Consultant
2 5 (13.51%) Analyst
2 5 (13.51%) IT Consultant
2 5 (13.51%) Senior Consultant
3 4 (10.81%) Infrastructure Consultant
3 4 (10.81%) Senior Infrastructure Consultant
3 4 (10.81%) Senior IT Consultant
3 4 (10.81%) Solutions Architect
3 4 (10.81%) Unix Engineer
4 3 (8.11%) Delivery Manager
4 3 (8.11%) Monitoring Engineer
4 3 (8.11%) Service Manager
4 3 (8.11%) Services Delivery Manager
4 3 (8.11%) Support Engineer
4 3 (8.11%) Systems Engineer
4 3 (8.11%) Systems Monitoring Engineer
5 2 (5.41%) Applications Architect
5 2 (5.41%) Cisco Analyst
5 2 (5.41%) Security Analyst
Libraries, Frameworks & Software Standards
1 3 (8.11%) Regular Expression
2 1 (2.70%) COM
2 1 (2.70%) XML
Miscellaneous
1 8 (21.62%) Driving Licence
2 4 (10.81%) Analytical Skills
3 2 (5.41%) Computer Science
3 2 (5.41%) Data Centre
3 2 (5.41%) Mathematics
3 2 (5.41%) Tandem
4 1 (2.70%) Data Integration
4 1 (2.70%) Management Information System
4 1 (2.70%) PACS
4 1 (2.70%) Statistics
Operating Systems
1 12 (32.43%) Windows
2 11 (29.73%) Linux
3 8 (21.62%) Windows Server 2003
4 7 (18.92%) Solaris
5 6 (16.22%) Unix
5 6 (16.22%) Windows Server
5 6 (16.22%) Windows XP
6 5 (13.51%) AIX
6 5 (13.51%) Windows Server 2012
7 3 (8.11%) HPUX
7 3 (8.11%) Red Hat Enterprise Linux
7 3 (8.11%) Windows Server 2008
8 2 (5.41%) Windows 2000
9 1 (2.70%) Windows 7
9 1 (2.70%) Windows Vista
Processes & Methodologies
1 27 (72.97%) ITIL
2 10 (27.03%) Change Management
3 9 (24.32%) Service Delivery
4 6 (16.22%) ITIL V3
4 6 (16.22%) Project Management
4 6 (16.22%) TOGAF
5 5 (13.51%) CRM
6 4 (10.81%) Enterprise Architecture
6 4 (10.81%) Incident Management
6 4 (10.81%) Line Management
6 4 (10.81%) People Management
6 4 (10.81%) Portfolio Management
6 4 (10.81%) Problem Management
7 3 (8.11%) Continuous Improvement
7 3 (8.11%) Information Security
7 3 (8.11%) ITSM
7 3 (8.11%) PRINCE2
8 2 (5.41%) Agile Software Development
8 2 (5.41%) Data Analysis
8 2 (5.41%) Risk Management
Programming Languages
1 10 (27.03%) SQL
2 3 (8.11%) Bourne shell
2 3 (8.11%) Java
2 3 (8.11%) Korn
2 3 (8.11%) Perl
2 3 (8.11%) PowerShell
2 3 (8.11%) VBScript
3 1 (2.70%) PL/SQL
Qualifications
1 8 (21.62%) Degree
2 3 (8.11%) CISA
2 3 (8.11%) CISM
2 3 (8.11%) CISSP
2 3 (8.11%) ITIL Certification
3 2 (5.41%) CEH
3 2 (5.41%) SANS
3 2 (5.41%) Security Cleared
3 2 (5.41%) SSCP
4 1 (2.70%) SC Cleared
Quality Assurance & Compliance
1 3 (8.11%) SLA
2 2 (5.41%) QA
3 1 (2.70%) DICOM
3 1 (2.70%) HL7
3 1 (2.70%) ISO/IEC 27001
System Software
1 6 (16.22%) Active Directory
1 6 (16.22%) VMware ESX
1 6 (16.22%) VMware Infrastructure
1 6 (16.22%) vSphere
Systems Management
1 7 (18.92%) SCOM
2 6 (16.22%) SCCM
3 5 (13.51%) Nagios
4 1 (2.70%) Data Guard
Vendors
1 15 (40.54%) Microsoft
2 8 (21.62%) Cisco
2 8 (21.62%) Oracle
3 6 (16.22%) Citrix
3 6 (16.22%) Juniper
3 6 (16.22%) Veeam
3 6 (16.22%) VMware
4 3 (8.11%) Red Hat
5 2 (5.41%) ArcSight
5 2 (5.41%) Forcepoint
5 2 (5.41%) Intel Security
5 2 (5.41%) Qualys
5 2 (5.41%) Remedy
5 2 (5.41%) Tripwire
6 1 (2.70%) Dell
6 1 (2.70%) Fortinet
6 1 (2.70%) HP
6 1 (2.70%) Hyperion
6 1 (2.70%) Palo Alto
6 1 (2.70%) Tableau
Tyneside
Nigel Wright Consultancy
Salary: £50000 Per Annum To £50,000 plus bonus
Posted: 6 days ago
Newcastle upon Tyne
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £45000.00 per annum + 15% b
Posted: 15 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: 4 days ago