The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 52 46 46
Rank change year-on-year
-6 0
Permanent jobs citing Service Management 13 13 13
As % of all permanent IT jobs located in Tyne and Wear 2.08% 2.58% 2.58%
As % of the Processes & Methodologies category 2.54% 3.16% 3.43%
Number of salaries quoted 7 11 10
Average salary £37,500 £57,500 £33,125
Average salary % change year-on-year
-34.78% +73.58%
90% offered a salary of more than £26,600 £26,500 £19,820
10% offered a salary of more than £73,500 £65,000 £39,500
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
512 412 379
As % of all permanent IT jobs located in Tyne and Wear 81.79% 81.75% 75.35%
Number of salaries quoted 366 359 315
Average salary £37,250 £39,000 £35,000
Average salary % change year-on-year
-4.48% +11.42%
90% offered a salary of more than £25,000 £26,500 £25,000
10% offered a salary of more than £60,000 £50,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 19 September 2014.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -6 12 £35,000 -39.13% 4
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 19 September 2014, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 15 (78.95%) ITIL
2 9 (47.37%) Problem Management
3 8 (42.11%) Oracle
4 7 (36.84%) Windows
4 7 (36.84%) Oracle Database 11g
4 7 (36.84%) Oracle Database
4 7 (36.84%) Analytical Skills
5 6 (31.58%) SQL
5 6 (31.58%) Service Delivery
5 6 (31.58%) Linux
5 6 (31.58%) UNIX
6 5 (26.32%) Shell Script
6 5 (26.32%) Smartcard
6 5 (26.32%) Red Hat
6 5 (26.32%) Java
6 5 (26.32%) Perl
6 5 (26.32%) Change Management
6 5 (26.32%) PostgreSQL
6 5 (26.32%) PACS
6 5 (26.32%) DICOM
6 5 (26.32%) Red Hat Enterprise Linux
7 4 (21.05%) Microsoft
8 3 (15.79%) ITSM
8 3 (15.79%) Incident Management
9 2 (10.53%) Enterprise Architecture
9 2 (10.53%) Local Government
9 2 (10.53%) Degree
9 2 (10.53%) VMware Infrastructure
9 2 (10.53%) SQL Server 2008
9 2 (10.53%) Oracle RAC

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 19 September 2014, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) IIS
1 1 (5.26%) Apache
1 1 (5.26%) SharePoint
Applications
1 1 (5.26%) MS Excel
Business Applications
1 2 (10.53%) Oracle 11i
2 1 (5.26%) Oracle Retail
Communications & Networking
1 1 (5.26%) FTP
1 1 (5.26%) Firewall
1 1 (5.26%) Unified Communications
Database & Business Intelligence
1 7 (36.84%) Oracle Database 11g
1 7 (36.84%) Oracle Database
2 5 (26.32%) PostgreSQL
3 2 (10.53%) SQL Server 2008
3 2 (10.53%) SQL Server
3 2 (10.53%) Oracle9i Database
3 2 (10.53%) Oracle Database 10g
3 2 (10.53%) SQL Server 2000
Development Applications
1 1 (5.26%) Oracle Forms
General
1 2 (10.53%) Finance
1 2 (10.53%) Advertising
1 2 (10.53%) Local Government
2 1 (5.26%) Retail
Job Titles
1 7 (36.84%) Applications Support
2 5 (26.32%) Analyst
3 2 (10.53%) Support Analyst
3 2 (10.53%) Service Manager
3 2 (10.53%) Applications Support Analyst
3 2 (10.53%) Head of IT
3 2 (10.53%) Problem Manager
4 1 (5.26%) Transition Manager
4 1 (5.26%) Incident Manager
4 1 (5.26%) Applications Manager
4 1 (5.26%) Web Engineer
4 1 (5.26%) Head of Service Management
4 1 (5.26%) Head of Security
4 1 (5.26%) Head of Architecture
4 1 (5.26%) Head of Enterprise Architecture
4 1 (5.26%) Head of IT Security
4 1 (5.26%) Service Desk Analyst
4 1 (5.26%) Service Analyst
4 1 (5.26%) Architect
4 1 (5.26%) Solutions Architect
Miscellaneous
1 7 (36.84%) Analytical Skills
2 5 (26.32%) Smartcard
2 5 (26.32%) PACS
3 1 (5.26%) Computer Science
3 1 (5.26%) CMDB
3 1 (5.26%) Management Information System
3 1 (5.26%) Replication
Operating Systems
1 7 (36.84%) Windows
2 6 (31.58%) Linux
2 6 (31.58%) UNIX
3 5 (26.32%) Red Hat Enterprise Linux
4 1 (5.26%) Windows 7
4 1 (5.26%) Windows XP
Processes & Methodologies
1 15 (78.95%) ITIL
2 9 (47.37%) Problem Management
3 6 (31.58%) Service Delivery
4 5 (26.32%) Change Management
5 3 (15.79%) ITSM
5 3 (15.79%) Incident Management
6 2 (10.53%) Enterprise Architecture
6 2 (10.53%) B2C
6 2 (10.53%) TOGAF
6 2 (10.53%) Document Management
7 1 (5.26%) Business Analysis
7 1 (5.26%) Supplier Management
7 1 (5.26%) Configuration Management
7 1 (5.26%) Project Management
7 1 (5.26%) CRM
7 1 (5.26%) E-Commerce
7 1 (5.26%) Migration
7 1 (5.26%) Risk Assessment
7 1 (5.26%) Information Security
7 1 (5.26%) Programme Management
Programming Languages
1 6 (31.58%) SQL
2 5 (26.32%) Shell Script
2 5 (26.32%) Java
2 5 (26.32%) Perl
Qualifications
1 2 (10.53%) Degree
2 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 5 (26.32%) DICOM
System Software
1 2 (10.53%) Oracle RMAN
1 2 (10.53%) Oracle RAC
1 2 (10.53%) VMware Infrastructure
Systems Management
1 2 (10.53%) Data Guard
2 1 (5.26%) Oracle Enterprise Manager
Vendors
1 8 (42.11%) Oracle
2 5 (26.32%) Red Hat
3 4 (21.05%) Microsoft
4 2 (10.53%) VMware
5 1 (5.26%) Kronos
5 1 (5.26%) HP
5 1 (5.26%) Dell
5 1 (5.26%) Avaya
5 1 (5.26%) ATG
5 1 (5.26%) Cisco
Newcastle Upon Tyne, Tyne and Wear
EasyWebRecruitment.com
Salary: £35,000 - £45,000 per annum
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Competitive plus benefits
Posted: 12 days ago