The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 26 June 2016 with a comparison to the same period over the previous 2 years.

3 months to
26 Jun 2016
Same period 2015 Same period 2014
Service Management
Rank 58 70 67
Rank change year-on-year
+12 -3
Permanent jobs citing Service Management 21 8 8
As % of all permanent IT jobs located in Tyne and Wear 3.58% 1.47% 1.22%
As % of the Processes & Methodologies category 4.24% 1.76% 1.58%
Number of salaries quoted 16 3 5
Median salary £41,500 £32,500 £31,000
Median salary % change year-on-year
+27.69% +4.83%
UK excluding London median salary £42,500 £45,000 £45,000
% change year-on-year
-5.55% -
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
495 455 505
As % of all permanent IT jobs located in Tyne and Wear 84.33% 83.64% 77.22%
Number of salaries quoted 436 364 401
Median salary £40,000 £37,500 £37,000
Median salary % change year-on-year
+6.66% +1.35%
90% offered a salary of more than £30,000 £27,500 £25,000
10% offered a salary of more than £65,000 £47,500 £50,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 26 June 2016.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 26 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +12 21 £41,500 +15.27% 6
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 26 June 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Management.

1 29 (93.55%) ITIL
2 17 (54.84%) Windows
3 15 (48.39%) Linux
4 14 (45.16%) SQL
5 13 (41.94%) Microsoft
5 13 (41.94%) VMware
5 13 (41.94%) Public Cloud
6 12 (38.71%) Windows Server
6 12 (38.71%) VMware Infrastructure
6 12 (38.71%) Nagios
7 10 (32.26%) Project Management
7 10 (32.26%) Change Management
7 10 (32.26%) Red Hat Enterprise Linux
7 10 (32.26%) OpenStack
8 9 (29.03%) Java
9 8 (25.81%) MySQL
9 8 (25.81%) SQL Server
9 8 (25.81%) PostgreSQL
9 8 (25.81%) Rackspace
9 8 (25.81%) Vagrant
9 8 (25.81%) Opscode Chef
9 8 (25.81%) Amazon AWS
9 8 (25.81%) SaltStack
9 8 (25.81%) Ansible
9 8 (25.81%) CentOS
9 8 (25.81%) ZABBIX
9 8 (25.81%) OpenNMS
9 8 (25.81%) Zenoss
9 8 (25.81%) Puppet
9 8 (25.81%) VirtualBox

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (32.26%) OpenStack
2 4 (12.90%) Exchange Server 2007
2 4 (12.90%) Exchange Server 2013
2 4 (12.90%) IIS
2 4 (12.90%) MS Exchange
2 4 (12.90%) SharePoint
2 4 (12.90%) Skype for Business
3 2 (6.45%) Apache
3 2 (6.45%) Tomcat
Applications
1 1 (3.23%) MS Excel
Business Applications
1 2 (6.45%) Dynamics CRM
Cloud Services
1 8 (25.81%) Amazon AWS
2 6 (19.35%) DigitalOcean
2 6 (19.35%) Linode
3 4 (12.90%) Office 365
4 2 (6.45%) GitHub
4 2 (6.45%) Microsoft Azure
Communications & Networking
1 4 (12.90%) Skype
1 4 (12.90%) TCP/IP
2 2 (6.45%) LAN
2 2 (6.45%) VPN
2 2 (6.45%) WAN
Database & Business Intelligence
1 8 (25.81%) MySQL
1 8 (25.81%) PostgreSQL
1 8 (25.81%) SQL Server
2 2 (6.45%) DataStage
2 2 (6.45%) IBM InfoSphere
Development Applications
1 8 (25.81%) Vagrant
2 2 (6.45%) Git (software)
2 2 (6.45%) GitLab
2 2 (6.45%) Subversion
General
1 3 (9.68%) Banking
2 1 (3.23%) Billing
2 1 (3.23%) Finance
Job Titles
1 13 (41.94%) Operations Manager
2 12 (38.71%) Systems Manager
3 4 (12.90%) Consultant
3 4 (12.90%) Infrastructure Consultant
3 4 (12.90%) IT Consultant
3 4 (12.90%) Senior Consultant
3 4 (12.90%) Senior Infrastructure Consultant
3 4 (12.90%) Senior IT Consultant
4 3 (9.68%) Analyst
5 2 (6.45%) Architect
5 2 (6.45%) Monitoring Engineer
5 2 (6.45%) Service Analyst
5 2 (6.45%) Service Desk Analyst
5 2 (6.45%) Service Desk Support
5 2 (6.45%) Service Desk Support Analyst
5 2 (6.45%) Solutions Architect
5 2 (6.45%) Systems Engineer
5 2 (6.45%) Systems Monitoring Engineer
5 2 (6.45%) Unix Engineer
6 1 (3.23%) IT Analyst
Libraries, Frameworks & Software Standards
1 6 (19.35%) Ruby on Rails
2 2 (6.45%) ActiveMQ
2 2 (6.45%) LAMP
2 2 (6.45%) LAPP Stack
2 2 (6.45%) Regular Expression
Miscellaneous
1 13 (41.94%) Public Cloud
2 4 (12.90%) Driving Licence
3 1 (3.23%) Analytical Skills
Operating Systems
1 17 (54.84%) Windows
2 15 (48.39%) Linux
3 12 (38.71%) Windows Server
4 10 (32.26%) Red Hat Enterprise Linux
5 8 (25.81%) CentOS
6 6 (19.35%) Windows Server 2003
7 5 (16.13%) Windows XP
8 4 (12.90%) Solaris
8 4 (12.90%) Unix
8 4 (12.90%) Windows Server 2012
9 3 (9.68%) Windows 7
10 2 (6.45%) AIX
10 2 (6.45%) HPUX
10 2 (6.45%) Windows Server 2008
Processes & Methodologies
1 29 (93.55%) ITIL
2 10 (32.26%) Change Management
2 10 (32.26%) Project Management
3 7 (22.58%) Incident Management
4 6 (19.35%) Capacity Management
4 6 (19.35%) Operations Management
4 6 (19.35%) Risk Management
4 6 (19.35%) Service Delivery
5 5 (16.13%) Agile Software Development
5 5 (16.13%) DevOps
6 4 (12.90%) CRM
7 3 (9.68%) ETL
7 3 (9.68%) Line Management
8 2 (6.45%) Analytics
8 2 (6.45%) Continuous Improvement
8 2 (6.45%) TOGAF
9 1 (3.23%) Asset Management
9 1 (3.23%) Enterprise Architecture
9 1 (3.23%) ITIL V3
9 1 (3.23%) Portfolio Management
Programming Languages
1 14 (45.16%) SQL
2 9 (29.03%) Java
3 6 (19.35%) PHP
3 6 (19.35%) Ruby
4 2 (6.45%) Bourne shell
4 2 (6.45%) Jython
4 2 (6.45%) Korn
4 2 (6.45%) Perl
4 2 (6.45%) PowerShell
4 2 (6.45%) Python
4 2 (6.45%) VBScript
Qualifications
1 2 (6.45%) Degree
2 1 (3.23%) ITIL Certification
Quality Assurance & Compliance
1 7 (22.58%) SLA
System Software
1 12 (38.71%) VMware Infrastructure
2 8 (25.81%) VirtualBox
2 8 (25.81%) Xen
3 7 (22.58%) Active Directory
4 4 (12.90%) VMware ESX
4 4 (12.90%) vSphere
Systems Management
1 12 (38.71%) Nagios
2 8 (25.81%) Ansible
2 8 (25.81%) OpenNMS
2 8 (25.81%) Opscode Chef
2 8 (25.81%) Puppet
2 8 (25.81%) ZABBIX
2 8 (25.81%) Zenoss
3 4 (12.90%) SCCM
3 4 (12.90%) SCOM
Vendors
1 13 (41.94%) Microsoft
1 13 (41.94%) VMware
2 8 (25.81%) Rackspace
2 8 (25.81%) SaltStack
3 6 (19.35%) Google
4 4 (12.90%) Cisco
4 4 (12.90%) Citrix
4 4 (12.90%) Juniper
4 4 (12.90%) Veeam
5 2 (6.45%) IBM
5 2 (6.45%) Oracle
5 2 (6.45%) Red Hat
5 2 (6.45%) Remedy
6 1 (3.23%) HP
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: + Competitive Benefits
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: Competitive plus benefits
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
The Go Ahead plc
Salary: From £17,000 to £18,000 per annum +20 % shift allowance on basic salar
Posted: 16 days ago