The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Service Management
Rank 61 71 61
Rank change year-on-year
+10 -10
Permanent jobs citing Service Management 16 6 6
As % of all permanent IT jobs located in Tyne and Wear 2.94% 0.98% 1.08%
As % of the Processes & Methodologies category 3.35% 1.19% 1.35%
Number of salaries quoted 12 1 2
Average salary £40,000 £55,000 £40,250
Average salary % change year-on-year
-27.27% +36.64%
90% offered a salary of more than £19,500 £55,000 £28,450
10% offered a salary of more than £42,500 £55,000 £52,050
UK excluding London average salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
477 505 444
As % of all permanent IT jobs located in Tyne and Wear 87.52% 82.52% 80.14%
Number of salaries quoted 419 408 394
Average salary £40,000 £37,500 £35,232
Average salary % change year-on-year
+6.66% +6.43%
90% offered a salary of more than £27,500 £28,500 £27,500
10% offered a salary of more than £62,250 £46,983 £57,500
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 29 April 2016.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +10 16 £40,000 -27.27% 3
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 29 April 2016, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 19 (100.00%) ITIL
2 14 (73.68%) Windows
3 12 (63.16%) Public Cloud
4 10 (52.63%) Incident Management
4 10 (52.63%) Microsoft
5 9 (47.37%) VMware
6 8 (42.11%) VMware Infrastructure
6 8 (42.11%) CentOS
6 8 (42.11%) Red Hat Enterprise Linux
6 8 (42.11%) Xen
6 8 (42.11%) PostgreSQL
6 8 (42.11%) ZABBIX
6 8 (42.11%) OpenNMS
6 8 (42.11%) Zenoss
6 8 (42.11%) Amazon AWS
6 8 (42.11%) Puppet
6 8 (42.11%) VirtualBox
6 8 (42.11%) SQL
6 8 (42.11%) MySQL
6 8 (42.11%) SQL Server
6 8 (42.11%) Nagios
6 8 (42.11%) Windows Server
6 8 (42.11%) OpenStack
6 8 (42.11%) Rackspace
6 8 (42.11%) Vagrant
6 8 (42.11%) Opscode Chef
6 8 (42.11%) Ansible
6 8 (42.11%) SaltStack
7 6 (31.58%) Capacity Management
7 6 (31.58%) Linode

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 29 April 2016, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (42.11%) OpenStack
2 2 (10.53%) Apache
2 2 (10.53%) Tomcat
Applications
1 4 (21.05%) MS Excel
Cloud Services
1 8 (42.11%) Amazon AWS
2 6 (31.58%) DigitalOcean
2 6 (31.58%) Linode
3 2 (10.53%) GitHub
3 2 (10.53%) Microsoft Azure
Database & Business Intelligence
1 8 (42.11%) MySQL
1 8 (42.11%) PostgreSQL
1 8 (42.11%) SQL Server
2 2 (10.53%) DataStage
2 2 (10.53%) IBM InfoSphere
Development Applications
1 8 (42.11%) Vagrant
2 2 (10.53%) Git (software)
2 2 (10.53%) GitLab
2 2 (10.53%) Subversion
Job Titles
1 12 (63.16%) Operations Manager
2 11 (57.89%) Systems Manager
3 6 (31.58%) Analyst
4 5 (26.32%) Service Analyst
4 5 (26.32%) Service Desk Analyst
5 3 (15.79%) Help Desk Analyst
5 3 (15.79%) ITIL Service Analyst
5 3 (15.79%) ITIL Service Desk Analyst
6 2 (10.53%) Service Desk Support
6 2 (10.53%) Service Desk Support Analyst
7 1 (5.26%) 1st Line Service Desk Analyst
7 1 (5.26%) 1st Line Support
7 1 (5.26%) 2nd Line Service Desk Analyst
7 1 (5.26%) 2nd Line Support
7 1 (5.26%) Applications Manager
7 1 (5.26%) IT Analyst
7 1 (5.26%) Linux Specialist
7 1 (5.26%) Service Manager
7 1 (5.26%) Service Operations Manager
7 1 (5.26%) Team Leader
Libraries, Frameworks & Software Standards
1 6 (31.58%) Ruby on Rails
2 2 (10.53%) ActiveMQ
2 2 (10.53%) LAMP
2 2 (10.53%) LAPP Stack
Miscellaneous
1 12 (63.16%) Public Cloud
2 3 (15.79%) Analytical Skills
2 3 (15.79%) Management Information System
Operating Systems
1 14 (73.68%) Windows
2 8 (42.11%) CentOS
2 8 (42.11%) Red Hat Enterprise Linux
2 8 (42.11%) Windows Server
3 6 (31.58%) Windows 7
3 6 (31.58%) Windows XP
4 2 (10.53%) Linux
4 2 (10.53%) Unix
Processes & Methodologies
1 19 (100.00%) ITIL
2 10 (52.63%) Incident Management
3 6 (31.58%) Capacity Management
3 6 (31.58%) Change Management
3 6 (31.58%) Operations Management
3 6 (31.58%) Project Management
3 6 (31.58%) Risk Management
4 4 (21.05%) Agile Software Development
4 4 (21.05%) DevOps
4 4 (21.05%) ITSM
4 4 (21.05%) Service Delivery
5 3 (15.79%) ETL
5 3 (15.79%) Information Security
5 3 (15.79%) Problem Management
6 2 (10.53%) Analytics
6 2 (10.53%) Continuous Improvement
7 1 (5.26%) Workflow
Programming Languages
1 8 (42.11%) SQL
2 6 (31.58%) Java
2 6 (31.58%) PHP
2 6 (31.58%) Ruby
3 2 (10.53%) Jython
3 2 (10.53%) Python
Quality Assurance & Compliance
1 6 (31.58%) SLA
System Software
1 8 (42.11%) VirtualBox
1 8 (42.11%) VMware Infrastructure
1 8 (42.11%) Xen
2 3 (15.79%) Active Directory
Systems Management
1 8 (42.11%) Ansible
1 8 (42.11%) Nagios
1 8 (42.11%) OpenNMS
1 8 (42.11%) Opscode Chef
1 8 (42.11%) Puppet
1 8 (42.11%) ZABBIX
1 8 (42.11%) Zenoss
Vendors
1 10 (52.63%) Microsoft
2 9 (47.37%) VMware
3 8 (42.11%) Rackspace
3 8 (42.11%) SaltStack
4 6 (31.58%) Google
5 3 (15.79%) Cisco
5 3 (15.79%) Dell
5 3 (15.79%) HP
6 2 (10.53%) IBM
6 2 (10.53%) Remedy
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: Up to £50,000 per annum
Posted: Yesterday
Wallsend, Tyne and Wear
Hainton Recruitment
Salary: £34000 - £37000 per annum + Generous Benefits
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Insure The Box
Salary: Competitive
Posted: 8 days ago