The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 25 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Service Management
North East / Tyne and Wear
Rank 49 58 66
Rank change year-on-year
+9 +8
Permanent jobs citing Service Management 10 9 7
As % of all permanent IT jobs located in Tyne and Wear 2.17% 1.97% 1.22%
As % of the Processes & Methodologies category 2.56% 2.18% 1.39%
Number of salaries quoted 10 6 7
Median salary £47,500 £40,000 £45,000
Median salary % change year-on-year
+18.75% -11.11%
90% offered a salary of more than £29,000 £19,500 £20,500
10% offered a salary of more than £52,500 £42,750 £47,500
UK excluding London median salary £43,500 £43,250 £45,000
% change year-on-year
+0.57% -3.88%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
391 412 503
As % of all permanent IT jobs located in Tyne and Wear 85.00% 90.35% 87.48%
Number of salaries quoted 355 367 440
Median salary £35,000 £40,000 £38,875
Median salary % change year-on-year
-12.50% +2.89%
90% offered a salary of more than £22,500 £28,000 £26,500
10% offered a salary of more than £45,000 £61,215 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 25 February 2017.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +8 8 £47,500 +18.75% 5
Gateshead - 1 £29,000 -
Jarrow - 1 £23,958 -
North Tyneside - 1 £47,500 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 25 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Management.

1 15 (68.18%) ITIL
2 13 (59.09%) Service Delivery
3 11 (50.00%) Degree
4 9 (40.91%) ITIL V3
5 8 (36.36%) Oracle
6 7 (31.82%) TOGAF
6 7 (31.82%) Portfolio Management
6 7 (31.82%) Enterprise Architecture
6 7 (31.82%) People Management
7 6 (27.27%) Microsoft
8 5 (22.73%) Business Analysis
8 5 (22.73%) Change Management
9 4 (18.18%) Windows
9 4 (18.18%) PRINCE2
9 4 (18.18%) Incident Management
9 4 (18.18%) Problem Management
10 3 (13.64%) Continuous Improvement
10 3 (13.64%) MS Excel
10 3 (13.64%) Windows XP
10 3 (13.64%) MS Office
10 3 (13.64%) Information Security
11 2 (9.09%) CISA
11 2 (9.09%) CISM
11 2 (9.09%) Firewall
11 2 (9.09%) ITSM
11 2 (9.09%) Management Information System
11 2 (9.09%) Risk Management
11 2 (9.09%) Stakeholder Management
11 2 (9.09%) Tandem
11 2 (9.09%) Agile Software Development

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) WebSphere
Applications
1 3 (13.64%) MS Excel
1 3 (13.64%) MS Office
2 2 (9.09%) MS PowerPoint
Cloud Services
1 2 (9.09%) IaaS
1 2 (9.09%) PaaS
1 2 (9.09%) SaaS
Communications & Networking
1 2 (9.09%) Firewall
Database & Business Intelligence
1 1 (4.55%) Crystal Reports
1 1 (4.55%) Oracle Database
1 1 (4.55%) Oracle Reports
1 1 (4.55%) SQLPlus
Job Titles
1 7 (31.82%) Architect
1 7 (31.82%) Solutions Architect
2 4 (18.18%) Analyst
3 3 (13.64%) Support Engineer
4 2 (9.09%) 2nd Line Engineer
4 2 (9.09%) 2nd Line Support
4 2 (9.09%) ArcSight Analyst
4 2 (9.09%) Business Manager
4 2 (9.09%) Business Relationship Manager
4 2 (9.09%) Cisco Analyst
4 2 (9.09%) CISSP Analyst
4 2 (9.09%) Delivery Manager
4 2 (9.09%) ITIL Manager
4 2 (9.09%) ITIL Service Delivery Manager
4 2 (9.09%) ITIL Service Manager
4 2 (9.09%) Operations Support Engineer
4 2 (9.09%) Relationships Manager
4 2 (9.09%) Security Analyst
4 2 (9.09%) Service Manager
4 2 (9.09%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 1 (4.55%) COM
1 1 (4.55%) XML
Miscellaneous
1 2 (9.09%) Analytical Skills
1 2 (9.09%) Computer Science
1 2 (9.09%) Data Centre
1 2 (9.09%) Driving Licence
1 2 (9.09%) Management Information System
1 2 (9.09%) Tandem
2 1 (4.55%) PACS
Operating Systems
1 4 (18.18%) Windows
2 3 (13.64%) Windows XP
3 2 (9.09%) AIX
3 2 (9.09%) Linux
3 2 (9.09%) Unix
3 2 (9.09%) Windows 2000
4 1 (4.55%) Windows 7
4 1 (4.55%) Windows Vista
Processes & Methodologies
1 15 (68.18%) ITIL
2 13 (59.09%) Service Delivery
3 9 (40.91%) ITIL V3
4 7 (31.82%) Enterprise Architecture
4 7 (31.82%) People Management
4 7 (31.82%) Portfolio Management
4 7 (31.82%) TOGAF
5 5 (22.73%) Business Analysis
5 5 (22.73%) Change Management
6 4 (18.18%) Incident Management
6 4 (18.18%) PRINCE2
6 4 (18.18%) Problem Management
7 3 (13.64%) Continuous Improvement
7 3 (13.64%) Information Security
8 2 (9.09%) Agile Software Development
8 2 (9.09%) Data Analysis
8 2 (9.09%) Data Management
8 2 (9.09%) ITSM
8 2 (9.09%) Risk Management
8 2 (9.09%) Stakeholder Management
Programming Languages
1 1 (4.55%) PL/SQL
1 1 (4.55%) SQL
Qualifications
1 11 (50.00%) Degree
2 2 (9.09%) CEH
2 2 (9.09%) CISA
2 2 (9.09%) CISM
2 2 (9.09%) CISSP
2 2 (9.09%) ITIL Certification
2 2 (9.09%) SANS
2 2 (9.09%) SSCP
3 1 (4.55%) HND
3 1 (4.55%) Security Cleared
Quality Assurance & Compliance
1 2 (9.09%) QA
1 2 (9.09%) SLA
2 1 (4.55%) DICOM
2 1 (4.55%) HL7
2 1 (4.55%) ISO 9000
Systems Management
1 1 (4.55%) Data Guard
Vendors
1 8 (36.36%) Oracle
2 6 (27.27%) Microsoft
3 2 (9.09%) ArcSight
3 2 (9.09%) Cisco
3 2 (9.09%) Forcepoint
3 2 (9.09%) Intel Security
3 2 (9.09%) Qualys
3 2 (9.09%) Tripwire
4 1 (4.55%) Dell
4 1 (4.55%) Tableau
Telford or Newcastle
Revenue & Customs Digital Technology Services (RCDTS)
Salary: £64,125 - £70,875 per annum
Posted: 3 days ago
Newcastle upon Tyne
Nigel Frank International
Salary: £3500 - £35000 per annum
Posted: 10 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 24 days ago
Telford or Newcastle
Revenue & Customs Digital Technology Service
Salary: £64,125 - £70,875 per annum
Posted: 24 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Posted: 15 days ago