The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 8 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Jul 2015
Same period 2014 Same period 2013
Service Management
Rank 59 56 51
Rank change year-on-year
-3 -5
Permanent jobs citing Service Management 11 8 9
As % of all permanent IT jobs located in Tyne and Wear 2.12% 1.30% 1.76%
As % of the Processes & Methodologies category 2.63% 1.81% 2.12%
Number of salaries quoted 3 7 8
Average salary £32,500 £57,500 £33,750
Average salary % change year-on-year
-43.47% +70.37%
90% offered a salary of more than £20,100 £31,000 £27,300
10% offered a salary of more than £50,500 £73,500 £50,450
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
418 442 424
As % of all permanent IT jobs located in Tyne and Wear 80.38% 71.87% 82.97%
Number of salaries quoted 342 327 360
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £29,500 £25,000 £27,000
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 8 July 2015.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 8 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +3 10 £36,000 -37.39% 14
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 8 July 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 8 (57.14%) ITIL
1 8 (57.14%) Analytical Skills
2 7 (50.00%) MS Excel
2 7 (50.00%) Microsoft
2 7 (50.00%) Incident Management
3 6 (42.86%) Problem Management
3 6 (42.86%) Change Management
4 5 (35.71%) MS Office
5 4 (28.57%) ITSM
6 3 (21.43%) Windows
7 2 (14.29%) Windows XP
7 2 (14.29%) Management Information System
7 2 (14.29%) Cisco
7 2 (14.29%) Windows 7
7 2 (14.29%) Information Security
7 2 (14.29%) Service Delivery
7 2 (14.29%) Continuous Improvement
8 1 (7.14%) Windows Server 2012
8 1 (7.14%) ISTQB Foundation Certification
8 1 (7.14%) Line Management
8 1 (7.14%) Business Analysis
8 1 (7.14%) MCITP
8 1 (7.14%) Test Scripting
8 1 (7.14%) ISTQB
8 1 (7.14%) Risk Management
8 1 (7.14%) Workflow
8 1 (7.14%) VMware
8 1 (7.14%) SLA
8 1 (7.14%) MCSE
8 1 (7.14%) Active Directory

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 8 July 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 7 (50.00%) MS Excel
2 5 (35.71%) MS Office
Job Titles
1 4 (28.57%) Analyst
2 2 (14.29%) Service Manager
3 1 (7.14%) Service Desk Analyst
3 1 (7.14%) IT Administrator
3 1 (7.14%) Infrastructure Manager
3 1 (7.14%) Requirements Analyst
3 1 (7.14%) IT Services Manager
3 1 (7.14%) Development Analyst
3 1 (7.14%) IT Infrastructure Manager
3 1 (7.14%) Test Manager
3 1 (7.14%) Test Analyst
3 1 (7.14%) Account Manager
3 1 (7.14%) Development Manager
3 1 (7.14%) Service Analyst
3 1 (7.14%) Administrator
Miscellaneous
1 8 (57.14%) Analytical Skills
2 2 (14.29%) Management Information System
Operating Systems
1 3 (21.43%) Windows
2 2 (14.29%) Windows XP
2 2 (14.29%) Windows 7
3 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 8 (57.14%) ITIL
2 7 (50.00%) Incident Management
3 6 (42.86%) Problem Management
3 6 (42.86%) Change Management
4 4 (28.57%) ITSM
5 2 (14.29%) Service Delivery
5 2 (14.29%) Information Security
5 2 (14.29%) Continuous Improvement
6 1 (7.14%) Line Management
6 1 (7.14%) Test Scripting
6 1 (7.14%) Business Analysis
6 1 (7.14%) Risk Management
6 1 (7.14%) Workflow
Qualifications
1 1 (7.14%) MCSE
1 1 (7.14%) ISEB
1 1 (7.14%) Microsoft Certification
1 1 (7.14%) MCITP
1 1 (7.14%) ISTQB
1 1 (7.14%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 1 (7.14%) Active Directory
Vendors
1 7 (50.00%) Microsoft
2 2 (14.29%) Cisco
3 1 (7.14%) HP
3 1 (7.14%) Dell
3 1 (7.14%) VMware
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 5 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £35,232 to £39,643 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £28,780 to £32,622 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £28,780 to £32,622 per annum
Posted: 6 days ago
Newcastle-upon-Tyne, Tyne and Wear
HMRC
Salary: From £28,780 to £32,622 per annum
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle, Staffordshire
HMRC
Posted: 6 days ago
Newcastle-upon-Tyne
HMRC
Salary: £28,780 - £32,622
Posted: 7 days ago