The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 50 53 45
Rank change year-on-year
+3 -8
Permanent jobs citing Service Management 12 8 14
As % of all permanent IT jobs located in Tyne and Wear 1.87% 1.60% 2.60%
As % of the Processes & Methodologies category 2.50% 1.98% 3.59%
Number of salaries quoted 6 6 13
Average salary £37,500 £33,750 £36,250
Average salary % change year-on-year
+11.11% -6.89%
90% offered a salary of more than £31,750 £23,750 £20,000
10% offered a salary of more than £73,750 £63,250 £39,500
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
480 405 390
As % of all permanent IT jobs located in Tyne and Wear 74.77% 81.00% 72.36%
Number of salaries quoted 325 337 315
Average salary £36,500 £39,000 £35,000
Average salary % change year-on-year
-6.41% +11.42%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £54,750 £52,500 £52,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 28 August 2014.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 28 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +1 11 £37,500 -6.25% 5
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 August 2014, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 14 (73.68%) ITIL
2 8 (42.11%) Oracle
2 8 (42.11%) Problem Management
3 7 (36.84%) Oracle Database 11g
3 7 (36.84%) Oracle Database
3 7 (36.84%) Windows
4 6 (31.58%) Service Delivery
4 6 (31.58%) SQL
4 6 (31.58%) Linux
4 6 (31.58%) UNIX
5 5 (26.32%) Java
5 5 (26.32%) Perl
5 5 (26.32%) Red Hat
5 5 (26.32%) Shell Script
5 5 (26.32%) Smartcard
5 5 (26.32%) PACS
5 5 (26.32%) Change Management
5 5 (26.32%) PostgreSQL
5 5 (26.32%) Red Hat Enterprise Linux
5 5 (26.32%) DICOM
6 4 (21.05%) Microsoft
7 2 (10.53%) Oracle Database 10g
7 2 (10.53%) SQL Server 2000
7 2 (10.53%) B2C
7 2 (10.53%) SQL Server
7 2 (10.53%) Oracle9i Database
7 2 (10.53%) Oracle 11i
7 2 (10.53%) VMware
7 2 (10.53%) Oracle RMAN
7 2 (10.53%) ITSM

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 28 August 2014, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (5.26%) SharePoint
1 1 (5.26%) Apache
1 1 (5.26%) IIS
Applications
1 1 (5.26%) MS Office
Business Applications
1 2 (10.53%) Oracle 11i
2 1 (5.26%) Oracle Retail
Communications & Networking
1 1 (5.26%) Unified Communications
1 1 (5.26%) Firewall
1 1 (5.26%) FTP
Database & Business Intelligence
1 7 (36.84%) Oracle Database 11g
1 7 (36.84%) Oracle Database
2 5 (26.32%) PostgreSQL
3 2 (10.53%) Oracle Database 10g
3 2 (10.53%) SQL Server 2000
3 2 (10.53%) SQL Server
3 2 (10.53%) Oracle9i Database
3 2 (10.53%) SQL Server 2008
Development Applications
1 1 (5.26%) Oracle Forms
General
1 2 (10.53%) Finance
1 2 (10.53%) Advertising
1 2 (10.53%) Local Government
2 1 (5.26%) Retail
Job Titles
1 7 (36.84%) Applications Support
2 5 (26.32%) Analyst
3 3 (15.79%) Support Analyst
4 2 (10.53%) Applications Support Analyst
4 2 (10.53%) Problem Manager
4 2 (10.53%) Service Manager
4 2 (10.53%) Head of IT
5 1 (5.26%) Head of Service Management
5 1 (5.26%) IT Support
5 1 (5.26%) Head of Security
5 1 (5.26%) Head of Architecture
5 1 (5.26%) Head of Enterprise Architecture
5 1 (5.26%) Head of IT Security
5 1 (5.26%) 2nd Line Support Analyst
5 1 (5.26%) 2nd Line Support Engineer
5 1 (5.26%) 2nd Line Support Technician
5 1 (5.26%) Web Engineer
5 1 (5.26%) Transition Manager
5 1 (5.26%) Incident Manager
5 1 (5.26%) Applications Manager
Miscellaneous
1 5 (26.32%) Smartcard
1 5 (26.32%) PACS
2 1 (5.26%) Computer Science
2 1 (5.26%) CMDB
2 1 (5.26%) Replication
Operating Systems
1 7 (36.84%) Windows
2 6 (31.58%) Linux
2 6 (31.58%) UNIX
3 5 (26.32%) Red Hat Enterprise Linux
4 1 (5.26%) Windows 7
Processes & Methodologies
1 14 (73.68%) ITIL
2 8 (42.11%) Problem Management
3 6 (31.58%) Service Delivery
4 5 (26.32%) Change Management
5 2 (10.53%) B2C
5 2 (10.53%) ITSM
5 2 (10.53%) Document Management
5 2 (10.53%) Incident Management
5 2 (10.53%) Enterprise Architecture
5 2 (10.53%) TOGAF
6 1 (5.26%) Network Management
6 1 (5.26%) Demand Management
6 1 (5.26%) Time Management
6 1 (5.26%) Performance Management
6 1 (5.26%) WFM
6 1 (5.26%) Business Development
6 1 (5.26%) Business Analysis
6 1 (5.26%) Supplier Management
6 1 (5.26%) Programme Management
6 1 (5.26%) Asset Management
Programming Languages
1 6 (31.58%) SQL
2 5 (26.32%) Java
2 5 (26.32%) Perl
2 5 (26.32%) Shell Script
Qualifications
1 2 (10.53%) Degree
2 1 (5.26%) ITIL Certification
Quality Assurance & Compliance
1 5 (26.32%) DICOM
System Software
1 2 (10.53%) Oracle RMAN
1 2 (10.53%) VMware Infrastructure
1 2 (10.53%) Oracle RAC
2 1 (5.26%) Active Directory
Systems Management
1 2 (10.53%) Data Guard
2 1 (5.26%) Oracle Enterprise Manager
Vendors
1 8 (42.11%) Oracle
2 5 (26.32%) Red Hat
3 4 (21.05%) Microsoft
4 2 (10.53%) VMware
5 1 (5.26%) Kronos
5 1 (5.26%) ATG
5 1 (5.26%) Avaya
Newcastle Upon Tyne, Tyne and Wear
Blue Octopus Recruitment LLP
Salary: Salary £34,000 to £53,000
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: benefits
Posted: 9 days ago
Newcastle-upon-Tyne, Tyne and Wear
Accenture
Salary: £22,000 per annum depending on experience, plus excellent benefits
Posted: 17 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 19 days ago
Newcastle upon Tyne
Hays IT - Uk Posting account
Salary: £45000.00 - £50000.00 per annum
Posted: 19 days ago