The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 41 50 58
Rank change year-on-year
+9 +8
Permanent jobs citing Service Management 30 13 5
As % of all permanent IT jobs located in Tyne and Wear 5.95% 2.04% 0.95%
As % of the Processes & Methodologies category 7.26% 2.74% 1.14%
Number of salaries quoted 6 9 4
Average salary £31,601 £37,500 £34,500
Average salary % change year-on-year
-15.73% +8.69%
90% offered a salary of more than £23,851 £31,000 £22,650
10% offered a salary of more than £37,438 £73,000 £61,050
UK excluding London average salary £45,000 £43,200 £42,895
% change year-on-year
+4.16% +0.71%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
413 474 437
As % of all permanent IT jobs located in Tyne and Wear 81.94% 74.53% 83.24%
Number of salaries quoted 333 317 370
Average salary £40,000 £37,050 £40,000
Average salary % change year-on-year
+7.96% -7.37%
90% offered a salary of more than £30,000 £25,000 £27,000
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 4 August 2015.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +16 29 £30,701 -31.77% 6
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 4 August 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 12 (33.33%) ITIL
1 12 (33.33%) Analytical Skills
2 7 (19.44%) Continuous Improvement
2 7 (19.44%) Test Scripting
3 6 (16.67%) ISTQB Foundation Certification
3 6 (16.67%) Change Management
3 6 (16.67%) Incident Management
3 6 (16.67%) ISTQB
3 6 (16.67%) Microsoft
3 6 (16.67%) MS Excel
3 6 (16.67%) ISEB
3 6 (16.67%) Risk Management
4 5 (13.89%) MS Office
4 5 (13.89%) Problem Management
4 5 (13.89%) Business Analysis
5 3 (8.33%) ITSM
6 2 (5.56%) Management Information System
6 2 (5.56%) Service Delivery
6 2 (5.56%) Windows
7 1 (2.78%) MCSE
7 1 (2.78%) Active Directory
7 1 (2.78%) Windows XP
7 1 (2.78%) SLA
7 1 (2.78%) Cisco
7 1 (2.78%) Microsoft Certification
7 1 (2.78%) GIS
7 1 (2.78%) Workflow
7 1 (2.78%) VMware
7 1 (2.78%) Information Security
7 1 (2.78%) Banking

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 4 August 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 6 (16.67%) MS Excel
2 5 (13.89%) MS Office
Database & Business Intelligence
1 1 (2.78%) Hadoop
General
1 1 (2.78%) Banking
Job Titles
1 12 (33.33%) Analyst
2 7 (19.44%) Service Manager
3 6 (16.67%) Development Manager
3 6 (16.67%) Test Manager
3 6 (16.67%) Test Analyst
4 5 (13.89%) Requirements Analyst
4 5 (13.89%) Development Analyst
5 1 (2.78%) IT Infrastructure Manager
5 1 (2.78%) IT Services Manager
5 1 (2.78%) Account Manager
5 1 (2.78%) Administrator
5 1 (2.78%) IT Administrator
5 1 (2.78%) Infrastructure Manager
Miscellaneous
1 12 (33.33%) Analytical Skills
2 2 (5.56%) Management Information System
3 1 (2.78%) GIS
Operating Systems
1 2 (5.56%) Windows
2 1 (2.78%) Windows XP
2 1 (2.78%) Windows 7
2 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 12 (33.33%) ITIL
2 7 (19.44%) Test Scripting
2 7 (19.44%) Continuous Improvement
3 6 (16.67%) Incident Management
3 6 (16.67%) Change Management
3 6 (16.67%) Risk Management
4 5 (13.89%) Business Analysis
4 5 (13.89%) Problem Management
5 3 (8.33%) ITSM
6 2 (5.56%) Service Delivery
7 1 (2.78%) Software Testing
7 1 (2.78%) Workflow
7 1 (2.78%) Information Security
7 1 (2.78%) Test Management
7 1 (2.78%) Test Strategy
7 1 (2.78%) Analytics
7 1 (2.78%) Line Management
Qualifications
1 6 (16.67%) ISEB
1 6 (16.67%) ISTQB
1 6 (16.67%) ISTQB Foundation Certification
2 1 (2.78%) Microsoft Certification
2 1 (2.78%) MCITP
2 1 (2.78%) MCSE
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 1 (2.78%) Active Directory
Vendors
1 6 (16.67%) Microsoft
2 1 (2.78%) VMware
2 1 (2.78%) Cisco
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Advantage XPO
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
ANSON MCCADE
Salary: £70 000 to £80 000 (+ superb package!!!)
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Sage UK Limited
Salary: From £60,000 to £75,000 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
The Go Ahead plc
Salary: From £19,000 to £22,950 per annum (plus up to 10% bonus)
Posted: 7 days ago