The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Service Management
Rank 64 59 47
Rank change year-on-year
-5 -12
Permanent jobs citing Service Management 7 7 16
As % of all permanent IT jobs located in Tyne and Wear 1.33% 1.16% 2.89%
As % of the Processes & Methodologies category 1.75% 1.53% 3.60%
Number of salaries quoted 2 5 14
Average salary £43,750 £31,000 £33,750
Average salary % change year-on-year
+41.12% -8.14%
90% offered a salary of more than £34,750 £27,700 £26,300
10% offered a salary of more than £52,750 £65,000 £59,750
UK excluding London average salary £45,000 £46,500 £42,500
% change year-on-year
-3.22% +9.41%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
401 459 445
As % of all permanent IT jobs located in Tyne and Wear 76.24% 76.12% 80.32%
Number of salaries quoted 313 395 382
Average salary £37,500 £36,000 £40,000
Average salary % change year-on-year
+4.16% -10.00%
90% offered a salary of more than £27,500 £28,636 £27,500
10% offered a salary of more than £50,000 £55,000 £47,500
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 29 May 2015.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne +3 6 £55,000 +77.41% 1
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 29 May 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 10 (83.33%) ITIL
1 10 (83.33%) Change Management
2 9 (75.00%) Incident Management
2 9 (75.00%) Problem Management
3 7 (58.33%) MS Excel
4 6 (50.00%) Microsoft
4 6 (50.00%) MS Office
4 6 (50.00%) Analytical Skills
5 5 (41.67%) Service Delivery
6 4 (33.33%) Security Cleared
7 3 (25.00%) ITSM
7 3 (25.00%) SC Cleared
7 3 (25.00%) Life Science
8 2 (16.67%) HP
8 2 (16.67%) SLA
8 2 (16.67%) Cisco
8 2 (16.67%) Windows
9 1 (8.33%) MCSE
9 1 (8.33%) Windows XP
9 1 (8.33%) Active Directory
9 1 (8.33%) Dell
9 1 (8.33%) Microsoft Certification
9 1 (8.33%) Peregrine
9 1 (8.33%) Remedy
9 1 (8.33%) Configuration Management
9 1 (8.33%) Information Security
9 1 (8.33%) Management Information System
9 1 (8.33%) VMware
9 1 (8.33%) MCITP
9 1 (8.33%) Data Protection

Service Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 29 May 2015, IT jobs across the Tyne and Wear region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Applications
1 7 (58.33%) MS Excel
2 6 (50.00%) MS Office
Job Titles
1 4 (33.33%) Service Manager
2 3 (25.00%) Services Delivery Manager
2 3 (25.00%) Delivery Manager
3 2 (16.67%) Service Desk Analyst
3 2 (16.67%) Service Analyst
3 2 (16.67%) Analyst
4 1 (8.33%) Account Manager
4 1 (8.33%) Help Desk Analyst
4 1 (8.33%) Infrastructure Manager
4 1 (8.33%) IT Services Manager
4 1 (8.33%) IT Infrastructure Manager
Miscellaneous
1 6 (50.00%) Analytical Skills
2 3 (25.00%) Life Science
3 1 (8.33%) Management Information System
3 1 (8.33%) Data Centre
Operating Systems
1 2 (16.67%) Windows
2 1 (8.33%) Windows XP
2 1 (8.33%) Windows 7
2 1 (8.33%) Windows Server 2012
Processes & Methodologies
1 10 (83.33%) ITIL
1 10 (83.33%) Change Management
2 9 (75.00%) Incident Management
2 9 (75.00%) Problem Management
3 5 (41.67%) Service Delivery
4 3 (25.00%) ITSM
5 1 (8.33%) Configuration Management
5 1 (8.33%) Information Security
5 1 (8.33%) Data Protection
Qualifications
1 4 (33.33%) Security Cleared
2 3 (25.00%) SC Cleared
3 1 (8.33%) MCSE
3 1 (8.33%) Microsoft Certification
3 1 (8.33%) MCITP
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 1 (8.33%) Active Directory
Vendors
1 6 (50.00%) Microsoft
2 2 (16.67%) HP
2 2 (16.67%) Cisco
3 1 (8.33%) Dell
3 1 (8.33%) Peregrine
3 1 (8.33%) Remedy
3 1 (8.33%) VMware
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £29,000 per annum From Entry-Level up to £29,000 DOE + Benefits
Posted: 22 days ago