The table below looks at the statistics for Service Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Service Management
Rank 52 44 56
Rank change year-on-year
-8 +12
Permanent jobs citing Service Management 26 26 10
As % of all permanent IT jobs located in Tyne and Wear 4.19% 5.02% 1.59%
As % of the Processes & Methodologies category 4.93% 6.05% 2.07%
Number of salaries quoted 20 6 7
Median salary £41,500 £31,601 £57,500
Median salary % change year-on-year
+31.32% -45.04%
90% offered a salary of more than £31,000 £23,851 £31,000
10% offered a salary of more than £50,250 £37,438 £73,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year
- +2.27%
Service Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
527 430 482
As % of all permanent IT jobs located in Tyne and Wear 84.86% 83.01% 76.63%
Number of salaries quoted 452 348 341
Median salary £38,250 £40,000 £37,500
Median salary % change year-on-year
-4.37% +6.66%
90% offered a salary of more than £30,000 £29,500 £25,000
10% offered a salary of more than £60,000 £54,250 £50,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Tyne and Wear

The demand trend of job ads across the Tyne and Wear region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Tyne and Wear

Service Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Tyne and Wear region.

Service Management Salary Trend in Tyne and Wear

Service Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Service Management across the Tyne and Wear region over the 3 months to 28 July 2016.

Service Management Salary Histogram in Tyne and Wear

Service Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Tyne and Wear region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -8 25 £41,500 +35.17% 2
Prudhoe - 1 £33,000 -
Service Management
North East

Service Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 28 July 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Tyne and Wear region with a requirement for Service Management.

1 36 (85.71%) ITIL
2 21 (50.00%) Windows
3 19 (45.24%) Linux
4 18 (42.86%) SQL
5 17 (40.48%) Microsoft
6 16 (38.10%) VMware
7 15 (35.71%) VMware Infrastructure
7 15 (35.71%) Windows Server
8 14 (33.33%) Nagios
9 13 (30.95%) Project Management
9 13 (30.95%) Change Management
9 13 (30.95%) Public Cloud
10 11 (26.19%) Red Hat Enterprise Linux
10 11 (26.19%) OpenStack
11 10 (23.81%) Active Directory
11 10 (23.81%) Java
12 9 (21.43%) Windows Server 2003
13 8 (19.05%) MySQL
13 8 (19.05%) SQL Server
13 8 (19.05%) Rackspace
13 8 (19.05%) Puppet
13 8 (19.05%) VirtualBox
13 8 (19.05%) Amazon AWS
13 8 (19.05%) ZABBIX
13 8 (19.05%) OpenNMS
13 8 (19.05%) Zenoss
13 8 (19.05%) CentOS
13 8 (19.05%) PostgreSQL
13 8 (19.05%) Incident Management
13 8 (19.05%) Xen

Service Management
Top Related IT Skills in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (26.19%) OpenStack
2 7 (16.67%) Skype for Business
3 6 (14.29%) Exchange Server 2007
3 6 (14.29%) Exchange Server 2013
3 6 (14.29%) IIS
3 6 (14.29%) MS Exchange
3 6 (14.29%) SharePoint
4 2 (4.76%) Apache
4 2 (4.76%) Tomcat
Applications
1 1 (2.38%) MS Excel
Business Applications
1 2 (4.76%) Dynamics CRM
2 1 (2.38%) Oracle 11i
2 1 (2.38%) Oracle EBS R12
2 1 (2.38%) Oracle ERP
Cloud Services
1 8 (19.05%) Amazon AWS
2 7 (16.67%) Office 365
3 6 (14.29%) DigitalOcean
3 6 (14.29%) Linode
4 2 (4.76%) GitHub
4 2 (4.76%) Microsoft Azure
Communications & Networking
1 7 (16.67%) TCP/IP
2 6 (14.29%) Skype
3 4 (9.52%) LAN
3 4 (9.52%) VPN
3 4 (9.52%) WAN
4 1 (2.38%) Firewall
4 1 (2.38%) Network Security
Database & Business Intelligence
1 8 (19.05%) MySQL
1 8 (19.05%) PostgreSQL
1 8 (19.05%) SQL Server
2 2 (4.76%) DataStage
2 2 (4.76%) IBM InfoSphere
3 1 (2.38%) BusinessObjects
3 1 (2.38%) Oracle BI EE
3 1 (2.38%) Oracle ODI
Development Applications
1 8 (19.05%) Vagrant
2 2 (4.76%) Git (software)
2 2 (4.76%) GitLab
2 2 (4.76%) Subversion
General
1 4 (9.52%) Banking
2 1 (2.38%) Billing
2 1 (2.38%) Finance
Job Titles
1 13 (30.95%) Operations Manager
2 12 (28.57%) Systems Manager
3 7 (16.67%) Consultant
4 6 (14.29%) IT Consultant
4 6 (14.29%) Senior Consultant
5 5 (11.90%) Analyst
5 5 (11.90%) Infrastructure Consultant
5 5 (11.90%) Senior Infrastructure Consultant
5 5 (11.90%) Senior IT Consultant
6 4 (9.52%) Unix Engineer
7 3 (7.14%) Architect
7 3 (7.14%) Monitoring Engineer
7 3 (7.14%) Systems Engineer
7 3 (7.14%) Systems Monitoring Engineer
8 2 (4.76%) Service Analyst
8 2 (4.76%) Service Desk Analyst
8 2 (4.76%) Service Desk Support
8 2 (4.76%) Service Desk Support Analyst
8 2 (4.76%) Service Manager
8 2 (4.76%) Solutions Architect
Libraries, Frameworks & Software Standards
1 6 (14.29%) Ruby on Rails
2 3 (7.14%) Regular Expression
3 2 (4.76%) ActiveMQ
3 2 (4.76%) LAMP
3 2 (4.76%) LAPP Stack
Miscellaneous
1 13 (30.95%) Public Cloud
2 7 (16.67%) Driving Licence
3 2 (4.76%) Analytical Skills
4 1 (2.38%) Data Integration
Operating Systems
1 21 (50.00%) Windows
2 19 (45.24%) Linux
3 15 (35.71%) Windows Server
4 11 (26.19%) Red Hat Enterprise Linux
5 9 (21.43%) Windows Server 2003
6 8 (19.05%) CentOS
7 7 (16.67%) Solaris
8 6 (14.29%) Unix
8 6 (14.29%) Windows Server 2012
8 6 (14.29%) Windows XP
9 3 (7.14%) AIX
9 3 (7.14%) HPUX
9 3 (7.14%) Windows 7
9 3 (7.14%) Windows Server 2008
Processes & Methodologies
1 36 (85.71%) ITIL
2 13 (30.95%) Change Management
2 13 (30.95%) Project Management
3 8 (19.05%) Incident Management
4 7 (16.67%) Service Delivery
5 6 (14.29%) Capacity Management
5 6 (14.29%) CRM
5 6 (14.29%) Operations Management
5 6 (14.29%) Risk Management
6 5 (11.90%) Agile Software Development
6 5 (11.90%) DevOps
7 4 (9.52%) Line Management
8 3 (7.14%) Analytics
8 3 (7.14%) Continuous Improvement
8 3 (7.14%) ETL
8 3 (7.14%) TOGAF
9 2 (4.76%) ITIL V3
9 2 (4.76%) ITSM
10 1 (2.38%) Enterprise Architecture
10 1 (2.38%) Portfolio Management
Programming Languages
1 18 (42.86%) SQL
2 10 (23.81%) Java
3 6 (14.29%) PHP
3 6 (14.29%) Ruby
4 3 (7.14%) Bourne shell
4 3 (7.14%) Korn
4 3 (7.14%) Perl
4 3 (7.14%) PowerShell
4 3 (7.14%) VBScript
5 2 (4.76%) Jython
5 2 (4.76%) Python
Qualifications
1 2 (4.76%) Degree
2 1 (2.38%) CISA
2 1 (2.38%) CISM
2 1 (2.38%) CISSP
2 1 (2.38%) ITIL Certification
Quality Assurance & Compliance
1 7 (16.67%) SLA
2 1 (2.38%) ISO/IEC 27001
System Software
1 15 (35.71%) VMware Infrastructure
2 10 (23.81%) Active Directory
3 8 (19.05%) VirtualBox
3 8 (19.05%) Xen
4 7 (16.67%) VMware ESX
4 7 (16.67%) vSphere
Systems Management
1 14 (33.33%) Nagios
2 8 (19.05%) Ansible
2 8 (19.05%) OpenNMS
2 8 (19.05%) Opscode Chef
2 8 (19.05%) Puppet
2 8 (19.05%) ZABBIX
2 8 (19.05%) Zenoss
3 7 (16.67%) SCCM
3 7 (16.67%) SCOM
Vendors
1 17 (40.48%) Microsoft
2 16 (38.10%) VMware
3 8 (19.05%) Rackspace
3 8 (19.05%) SaltStack
4 7 (16.67%) Cisco
4 7 (16.67%) Citrix
4 7 (16.67%) Juniper
4 7 (16.67%) Veeam
5 6 (14.29%) Google
6 4 (9.52%) Oracle
6 4 (9.52%) Remedy
7 3 (7.14%) Red Hat
8 2 (4.76%) IBM
9 1 (2.38%) Fortinet
9 1 (2.38%) HP
9 1 (2.38%) Hyperion
9 1 (2.38%) Informatica
9 1 (2.38%) Palo Alto
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £50000 - £60000 per annum + bonus
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
Hewlett Packard Enterprise
Salary: Competative salary and benefits package
Posted: 14 days ago