The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 58 51 60
Rank change year-on-year
-7 +9
Permanent jobs citing Incident Management 7 9 2
As % of all permanent IT jobs located in Tyne and Wear 1.09% 1.77% 0.36%
As % of the Processes & Methodologies category 1.46% 2.20% 0.51%
Number of salaries quoted 6 7 0
Average salary £32,500 £27,500 -
Average salary % change year-on-year
+18.18% -
UK excluding London average salary £40,000 £37,500 £35,805
% change year-on-year
+6.66% +4.73%
Incident Management
North East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Tyne and Wear region.

Processes & Methodologies Category
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
480 410 393
As % of all permanent IT jobs located in Tyne and Wear 74.77% 80.71% 71.32%
Number of salaries quoted 324 340 316
Average salary £36,500 £40,000 £36,000
Average salary % change year-on-year
-8.75% +11.11%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £55,000 £52,500 £50,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Tyne and Wear

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Tyne and Wear

Incident Management
Salary Trend in Tyne and Wear

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Tyne and Wear region.

Incident Management Salary Trend in Tyne and Wear

Incident Management
Salary Histogram in Tyne and Wear

This chart provides a salary histogram for IT jobs citing Incident Management across the Tyne and Wear region over the 3 months to 27 August 2014.

Incident Management Salary Histogram in Tyne and Wear

Incident Management
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Tyne and Wear region over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Newcastle upon Tyne -3 6 £27,500 -18.51%
Incident Management
North East

Incident Management
Top 30 Related IT Skills in Tyne and Wear

For the 6 months to 27 August 2014, IT jobs across the Tyne and Wear region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 8 (66.67%) ITIL
2 4 (33.33%) Active Directory
2 4 (33.33%) Windows
2 4 (33.33%) Service Delivery
3 3 (25.00%) Problem Management
3 3 (25.00%) Windows 7
3 3 (25.00%) ITIL Certification
4 2 (16.67%) Blackberry
4 2 (16.67%) Blackberry Enterprise Server
4 2 (16.67%) Configuration Management
4 2 (16.67%) Change Management
4 2 (16.67%) Disaster Recovery
4 2 (16.67%) Finance
4 2 (16.67%) Linux
4 2 (16.67%) MS Excel
4 2 (16.67%) SharePoint
4 2 (16.67%) SQL Server
4 2 (16.67%) IIS
4 2 (16.67%) Citrix
4 2 (16.67%) Citrix Certification
4 2 (16.67%) Microsoft Certification
4 2 (16.67%) MCP
4 2 (16.67%) UNIX
4 2 (16.67%) Web Services
4 2 (16.67%) Microsoft
4 2 (16.67%) XenApp
4 2 (16.67%) XenServer
4 2 (16.67%) XenDesktop
4 2 (16.67%) Android
4 2 (16.67%) Service Management

Incident Management
Top Related IT Skills in Tyne and Wear by Category

For the 6 months to 27 August 2014, IT jobs across the Tyne and Wear region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (16.67%) IIS
1 2 (16.67%) SharePoint
1 2 (16.67%) Blackberry Enterprise Server
Applications
1 2 (16.67%) MS Excel
2 1 (8.33%) MS Office
Business Applications
1 1 (8.33%) SAP BPC
Communications & Networking
1 2 (16.67%) IP Telephony
2 1 (8.33%) Unified Communications
Database & Business Intelligence
1 2 (16.67%) SQL Server
2 1 (8.33%) BusinessObjects
General
1 2 (16.67%) Finance
2 1 (8.33%) Banking
Job Titles
1 4 (33.33%) Analyst
1 4 (33.33%) Service Manager
2 3 (25.00%) IT Services Manager
3 2 (16.67%) Transition Manager
3 2 (16.67%) Incident Manager
3 2 (16.67%) Service Desk Analyst
3 2 (16.67%) Desktop Engineer
3 2 (16.67%) Desktop Support Engineer
3 2 (16.67%) Service Analyst
3 2 (16.67%) Support Analyst
3 2 (16.67%) Support Engineer
3 2 (16.67%) Desktop Support
4 1 (8.33%) Security Consultant
4 1 (8.33%) Consultant
4 1 (8.33%) 2nd Line Support
4 1 (8.33%) Technical Analyst
4 1 (8.33%) Problem Manager
4 1 (8.33%) Information Security Consultant
4 1 (8.33%) Technical Services Analyst
4 1 (8.33%) Capability Manager
Libraries, Frameworks & Software Standards
1 2 (16.67%) Web Services
Miscellaneous
1 2 (16.67%) Blackberry
2 1 (8.33%) iPhone
2 1 (8.33%) iPad
2 1 (8.33%) Firmware
Operating Systems
1 4 (33.33%) Windows
2 3 (25.00%) Windows 7
3 2 (16.67%) UNIX
3 2 (16.67%) Linux
3 2 (16.67%) Android
Processes & Methodologies
1 8 (66.67%) ITIL
2 4 (33.33%) Service Delivery
3 3 (25.00%) Problem Management
4 2 (16.67%) Stakeholder Engagement
4 2 (16.67%) Change Management
4 2 (16.67%) Disaster Recovery
4 2 (16.67%) Configuration Management
4 2 (16.67%) Service Management
5 1 (8.33%) Information Security
5 1 (8.33%) Programme Management
5 1 (8.33%) Network Management
5 1 (8.33%) Root Cause Analysis
Qualifications
1 3 (25.00%) ITIL Certification
2 2 (16.67%) MCDST
2 2 (16.67%) MCP
2 2 (16.67%) Citrix Certification
2 2 (16.67%) Microsoft Certification
3 1 (8.33%) Degree
Quality Assurance & Compliance
1 1 (8.33%) ISO/IEC 17799
1 1 (8.33%) SLA
1 1 (8.33%) ISO/IEC 27001
System Software
1 4 (33.33%) Active Directory
2 2 (16.67%) XenApp
2 2 (16.67%) XenServer
2 2 (16.67%) XenDesktop
Vendors
1 2 (16.67%) Microsoft
1 2 (16.67%) Citrix
1 2 (16.67%) LANDesk
2 1 (8.33%) Hyperion
2 1 (8.33%) Business Objects
2 1 (8.33%) SAP