The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Tyne and Wear region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Tyne and Wear region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Incident Management
Rank 53 53 51
Rank change year-on-year
0 -2
Permanent jobs citing Incident Management 7 9 8
As % of all permanent IT jobs located in Tyne and Wear 1.326% 1.515% 1.547%
As % of the Processes & Methodologies category 1.818% 2.133% 2.374%
Number of salaries quoted 6 8 8
Average salary £33,750 £22,750 £21,000
Average salary % change year-on-year
+48.35% +8.33%
90% offered a salary of more than £20,750 £17,350 £20,700
10% offered a salary of more than £44,500 £47,500 £25,200
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Tyne and Wear
Permanent IT job ads with a match in the
Processes & Methodologies category
385 422 337
As % of all permanent IT jobs located in Tyne and Wear 72.92% 71.04% 65.18%
Number of salaries quoted 337 333 285
Average salary £39,500 £37,500 £37,500
Average salary % change year-on-year
+5.33% -
90% offered a salary of more than £27,000 £25,000 £22,500
10% offered a salary of more than £52,500 £61,250 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
North East

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Tyne and Wear region as a proportion of the total demand within the Processes & Methodologies category.

Tyne and Wear Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Tyne and Wear region.

Tyne and Wear Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Tyne and Wear region over the 3 months to 20 June 2013.

Tyne and Wear Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Tyne and Wear region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Newcastle upon Tyne -4 7 £33,750 +84.93% 7
Incident Management
North East

Incident Management
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the Tyne and Wear region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 9 (56.25%) ITIL
1 9 (56.25%) SLA
2 4 (25.00%) CCSA
2 4 (25.00%) Problem Management
2 4 (25.00%) ISO/IEC 27001
2 4 (25.00%) Security Architecture
2 4 (25.00%) CISM
2 4 (25.00%) CISSP
3 3 (18.75%) MS Excel
3 3 (18.75%) ISO 9001
3 3 (18.75%) ISO 9002
3 3 (18.75%) Change Management
4 2 (12.50%) Degree
4 2 (12.50%) Service Management
4 2 (12.50%) Finance
4 2 (12.50%) Legal
4 2 (12.50%) ITIL Certification
4 2 (12.50%) Microsoft
4 2 (12.50%) MS Office
5 1 (6.250%) HP
5 1 (6.250%) Configuration Management
5 1 (6.250%) Project Management
5 1 (6.250%) LAN
5 1 (6.250%) Windows
5 1 (6.250%) Java
5 1 (6.250%) PHP
5 1 (6.250%) SQL
5 1 (6.250%) Law
5 1 (6.250%) ITSM
5 1 (6.250%) Management Information System

Incident Management
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the Tyne and Wear region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Applications
1 3 (18.75%) MS Excel
2 2 (12.50%) MS Office
3 1 (6.250%) MS PowerPoint
3 1 (6.250%) Spreadsheet
Communications & Networking
1 1 (6.250%) LAN
1 1 (6.250%) Network Security
General
1 2 (12.50%) Finance
1 2 (12.50%) Legal
2 1 (6.250%) Law
Job Titles
1 8 (50.00%) Analyst
2 6 (37.50%) Service Analyst
2 6 (37.50%) Service Desk Analyst
3 4 (25.00%) Security Specialist
3 4 (25.00%) IT Security Specialist
3 4 (25.00%) 1st Line Support
4 3 (18.75%) Security Consultant
4 3 (18.75%) IT Consultant
4 3 (18.75%) Consultant
4 3 (18.75%) Incident Manager
4 3 (18.75%) IT Security Consultant
5 2 (12.50%) Help Desk Manager
6 1 (6.250%) Senior Analyst
6 1 (6.250%) Support Analyst
6 1 (6.250%) Change Analyst
6 1 (6.250%) Configuration Analyst
6 1 (6.250%) Senior Support Analyst
6 1 (6.250%) Printer Engineer
Miscellaneous
1 1 (6.250%) Management Information System
1 1 (6.250%) Data Protection Act
Operating Systems
1 1 (6.250%) Windows
Processes & Methodologies
1 9 (56.25%) ITIL
2 4 (25.00%) Problem Management
2 4 (25.00%) Security Architecture
3 3 (18.75%) Change Management
4 2 (12.50%) Service Management
5 1 (6.250%) Configuration Management
5 1 (6.250%) Project Management
5 1 (6.250%) ITSM
5 1 (6.250%) Service Delivery
5 1 (6.250%) Penetration Testing
5 1 (6.250%) Root Cause Analysis
5 1 (6.250%) Infrastructure Management
5 1 (6.250%) Asset Management
5 1 (6.250%) Risk Assessment
5 1 (6.250%) Information Security
5 1 (6.250%) Data Protection
Programming Languages
1 1 (6.250%) Java
1 1 (6.250%) PHP
1 1 (6.250%) SQL
Qualifications
1 4 (25.00%) CCSA
1 4 (25.00%) CISM
1 4 (25.00%) CISSP
2 2 (12.50%) Degree
2 2 (12.50%) ITIL Certification
3 1 (6.250%) SC Cleared
3 1 (6.250%) Security Cleared
Quality Assurance & Compliance
1 9 (56.25%) SLA
2 4 (25.00%) ISO/IEC 27001
3 3 (18.75%) ISO 9001
3 3 (18.75%) ISO 9002
4 1 (6.250%) PCI DSS
Vendors
1 2 (12.50%) Microsoft
2 1 (6.250%) HP
Newcastle Upon Tyne, Tyne and Wear
This is an exciting opportunity to help to build a better business through strong Incident Management and problem solving... A strong understanding of ITIL and Incident Management is...
Experis IT
Posted: 14 June 2013
Newcastle upon Tyne, North East
IT Service ManagerNewcastle upon TyneAn IT Manager is required to join a leading organisation based in Newcastle upon Tyne.
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £65000.00 per annum + Bonus and excellent benefits
Posted: 12 June 2013
Newcastle upon Tyne, North East
Change & Configuration Analyst - ITIL, helpdesk, service desk, call logging, database, hardware, software, excel, SLA, asset management Capita, FTSE 100 and leading Business Process Outsourcer is now seeking a...
Capita Resourcing
Salary: £20000 - £22000 per annum + Benefits
Posted: 4 June 2013
Newcastle Upon Tyne, Tyne and Wear
You will lead, manage and resolve all major service issues, provide direction to incident management teams and deliver continual improvements to ensure systems are stable and secure. To...
Search Consultancy
Salary: £37000 - £56000 per annum + excellent benefits
Posted: 17 June 2013
Newcastle Upon Tyne, Tyne and Wear
Within IT Service they are looking to recruit an Incident Management Specialist... The Incident Management Specialist is responsible for leading, managing and resolving all major service issues, using...
Northern Recruitment Group
Salary: Negotiable on Experience
Posted: 14 June 2013
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: Negotiable
Posted: 14 June 2013
Newcastle upon Tyne, North East
Hudson
Salary: £40000 - £70000 per annum + Excellent Benefits
Posted: 23 May 2013