Technical Support Jobs in Tyne and Wear

Technical Support
North East > Tyne and Wear

The median Technical Support salary in Tyne and Wear is £30,000 per year according to job vacancies posted during the 6 months to 7 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 81 93 67
Rank change year-on-year +12 -26 +12
Permanent jobs requiring a Technical Support 14 2 23
As % of all permanent jobs advertised in Tyne and Wear 1.06% 0.22% 2.18%
As % of the Job Titles category 1.09% 0.27% 2.27%
Number of salaries quoted 6 2 15
10th Percentile £26,500 £33,875 -
25th Percentile £28,000 £37,813 £12,000
Median annual salary (50th Percentile) £30,000 £46,250 £21,000
Median % change year-on-year -35.14% +120.24% -23.64%
75th Percentile £32,938 £55,313 £35,625
90th Percentile £36,000 £59,625 £39,200
North East median annual salary £30,000 £46,250 £13,000
% change year-on-year -35.14% +255.77% -49.51%

All Permanent IT Job Vacancies
Tyne and Wear

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 1,279 751 1,011
% of permanent jobs with a recognized job title 96.46% 81.54% 95.92%
Number of salaries quoted 1,071 457 692
10th Percentile £29,500 £31,250 £22,500
25th Percentile £36,250 £38,634 £31,250
Median annual salary (50th Percentile) £47,500 £52,500 £45,000
Median % change year-on-year -9.52% +16.67% -
75th Percentile £65,000 £63,000 £58,750
90th Percentile £75,772 £75,000 £82,500
North East median annual salary £47,500 £47,672 £40,000
% change year-on-year -0.36% +19.18% -7.03%

Technical Support
Job Vacancy Trend in Tyne and Wear

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in Tyne and Wear.

Job vacancy trend for Technical Support in Tyne and Wear

Technical Support
Salary Trend in Tyne and Wear

3-month moving average salary quoted in jobs citing Technical Support in Tyne and Wear.

Salary trend for Technical Support in Tyne and Wear

Technical Support
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the Tyne and Wear region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne +11 12 £30,000 -50.00% 3
Gateshead +2 2 - -
Technical Support
North East

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Tyne and Wear

For the 6 months to 7 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Technical Support in the job title.

1 7 (50.00%) Continuous Improvement
2 6 (42.86%) Manufacturing
3 4 (28.57%) Automotive
3 4 (28.57%) Process Improvement
3 4 (28.57%) QA
3 4 (28.57%) Social Skills
3 4 (28.57%) Customer Experience
3 4 (28.57%) Customer Service
4 3 (21.43%) Windows
5 2 (14.29%) DHCP
5 2 (14.29%) DNS
5 2 (14.29%) Firewall
5 2 (14.29%) Finance
5 2 (14.29%) SCCM
5 2 (14.29%) Degree
5 2 (14.29%) Biochemistry
5 2 (14.29%) Immunology
5 2 (14.29%) Veeam
5 2 (14.29%) Coaching
5 2 (14.29%) Commercial Awareness
5 2 (14.29%) Decision-Making
6 1 (7.14%) Self-Motivation
6 1 (7.14%) Problem-Solving
6 1 (7.14%) Windows Server
6 1 (7.14%) Customer-Centric Approach
6 1 (7.14%) Personalization
6 1 (7.14%) Customer-Centricity
6 1 (7.14%) AWS
6 1 (7.14%) Time Management
6 1 (7.14%) Microsoft 365

Technical Support Skill Set
Co-occurring Skills and Capabilities in Tyne and Wear by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (7.14%) AWS
1 1 (7.14%) Microsoft 365
Communications & Networking
1 2 (14.29%) DHCP
1 2 (14.29%) DNS
1 2 (14.29%) Firewall
2 1 (7.14%) TCP/IP
2 1 (7.14%) VoIP
Database & Business Intelligence
1 1 (7.14%) Relational Database
General
1 6 (42.86%) Manufacturing
2 4 (28.57%) Automotive
2 4 (28.57%) Social Skills
3 2 (14.29%) Finance
4 1 (7.14%) Electronics
4 1 (7.14%) Telecoms
Miscellaneous
1 1 (7.14%) Self-Motivation
Operating Systems
1 3 (21.43%) Windows
2 1 (7.14%) Linux
2 1 (7.14%) Windows Server
Processes & Methodologies
1 7 (50.00%) Continuous Improvement
2 4 (28.57%) Customer Experience
2 4 (28.57%) Customer Service
2 4 (28.57%) Process Improvement
3 2 (14.29%) Biochemistry
3 2 (14.29%) Coaching
3 2 (14.29%) Commercial Awareness
3 2 (14.29%) Decision-Making
3 2 (14.29%) Immunology
4 1 (7.14%) CAD
4 1 (7.14%) Customer-Centric Approach
4 1 (7.14%) Customer-Centricity
4 1 (7.14%) Personalization
4 1 (7.14%) Problem-Solving
4 1 (7.14%) Time Management
Qualifications
1 2 (14.29%) Degree
Quality Assurance & Compliance
1 4 (28.57%) QA
2 1 (7.14%) SLA
System Software
1 1 (7.14%) Active Directory
Systems Management
1 2 (14.29%) SCCM
Vendors
1 2 (14.29%) Veeam
2 1 (7.14%) Microsoft