The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Newcastle upon Tyne region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 55 49 32
Rank change year-on-year
-6 -17
Permanent jobs requiring a Technical Support 2 8 17
As % of all permanent IT jobs located in Newcastle upon Tyne 0.42% 1.44% 4.25%
As % of the Job Titles category 0.44% 1.48% 4.37%
Number of salaries quoted 2 8 17
Average salary £23,500 £25,000 £26,000
Average salary % change year-on-year
-6.00% -3.84%
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
459 540 389
As % of all permanent IT jobs located in Newcastle upon Tyne 97.45% 97.12% 97.25%
Number of salaries quoted 415 462 329
Average salary £37,500 £35,000 £37,500
Average salary % change year-on-year
+7.14% -6.66%
90% offered a salary of more than £24,000 £20,500 £24,000
10% offered a salary of more than £47,500 £72,500 £51,700
UK excluding London average salary £40,000 £38,500 £38,000
% change year-on-year
+3.89% +1.31%
Technical Support
Tyne and Wear

Technical Support
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Newcastle upon Tyne

Technical Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Newcastle upon Tyne region.

Technical Support Salary Trend in Newcastle upon Tyne

Technical Support
Top 23 Related IT Skills in Newcastle upon Tyne

For the 6 months to 16 April 2014, IT jobs across the Newcastle upon Tyne region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 2 (100.00%) UNIX
1 2 (100.00%) Windows
1 2 (100.00%) Linux
1 2 (100.00%) MS Excel
1 2 (100.00%) MS Exchange
1 2 (100.00%) DHCP
1 2 (100.00%) NFS
1 2 (100.00%) TCP/IP
1 2 (100.00%) DNS
1 2 (100.00%) SLA
1 2 (100.00%) SAN
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Symantec
1 2 (100.00%) VMware
1 2 (100.00%) VMware ESX
1 2 (100.00%) Exchange Server 2003
1 2 (100.00%) Exchange Server 2007
1 2 (100.00%) iSCSI
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) Windows Server 2008
1 2 (100.00%) Hyper-V
1 2 (100.00%) NAS
1 2 (100.00%) Exchange Server 2010

Technical Support
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 16 April 2014, IT jobs across the Newcastle upon Tyne region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (100.00%) MS Exchange
1 2 (100.00%) Exchange Server 2003
1 2 (100.00%) Exchange Server 2007
1 2 (100.00%) Exchange Server 2010
Applications
1 2 (100.00%) MS Excel
Communications & Networking
1 2 (100.00%) DHCP
1 2 (100.00%) TCP/IP
1 2 (100.00%) DNS
1 2 (100.00%) SAN
1 2 (100.00%) iSCSI
1 2 (100.00%) NAS
Operating Systems
1 2 (100.00%) UNIX
1 2 (100.00%) Windows
1 2 (100.00%) Linux
1 2 (100.00%) Windows Server 2003
1 2 (100.00%) Windows Server 2008
Quality Assurance & Compliance
1 2 (100.00%) SLA
System Software
1 2 (100.00%) NFS
1 2 (100.00%) VMware ESX
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) Hyper-V
Vendors
1 2 (100.00%) Symantec
1 2 (100.00%) VMware
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £26,000 per annum
Posted: 21 hours ago
Newcastle Upon Tyne, Tyne and Wear
Accenture
Salary: Up to £39,000 per annum (DOE) + exceptional benefits
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
set2recruit
Salary: From £23,500 to £26,000 per annum + Benefits
Posted: 2 days ago