The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 29 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Newcastle upon Tyne region.

Location
3 months to
29 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 56 50 42
Rank change year-on-year
-6 -8
Permanent jobs requiring a Technical Support 6 6 8
As % of all permanent IT jobs located in Newcastle upon Tyne 1.08% 1.39% 1.73%
As % of the Job Titles category 1.12% 1.45% 1.77%
Number of salaries quoted 5 4 8
Average salary £30,500 £24,250 £26,750
Average salary % change year-on-year
+25.77% -9.34%
90% offered a salary of more than £26,300 £18,950 £23,400
10% offered a salary of more than £36,200 £25,000 £28,500
UK excluding London average salary £30,000 £30,500 £30,000
% change year-on-year
-1.63% +1.66%
Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
538 413 451
As % of all permanent IT jobs located in Newcastle upon Tyne 96.42% 95.38% 97.41%
Number of salaries quoted 370 342 373
Average salary £32,500 £38,625 £38,500
Average salary % change year-on-year
-15.85% +0.32%
90% offered a salary of more than £22,500 £22,500 £24,500
10% offered a salary of more than £47,000 £72,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Tyne and Wear

Technical Support
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Newcastle upon Tyne

Technical Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Newcastle upon Tyne region.

Technical Support Salary Trend in Newcastle upon Tyne

Technical Support
Salary Histogram in Newcastle upon Tyne

This chart provides a salary histogram for IT jobs citing Technical Support across the Newcastle upon Tyne region over the 3 months to 29 July 2014.

Technical Support Salary Histogram in Newcastle upon Tyne

Technical Support
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 29 July 2014, IT jobs across the Newcastle upon Tyne region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (100.00%) Windows
1 8 (100.00%) Linux
1 8 (100.00%) SAN
2 7 (87.50%) DHCP
2 7 (87.50%) DNS
2 7 (87.50%) MS Excel
2 7 (87.50%) VMware
2 7 (87.50%) Hyper-V
3 5 (62.50%) Windows Server 2008
3 5 (62.50%) Windows Server 2003
4 4 (50.00%) Project Management
4 4 (50.00%) Disaster Recovery
4 4 (50.00%) Firewall
4 4 (50.00%) Business Continuity
4 4 (50.00%) SQL
4 4 (50.00%) SQL Server
4 4 (50.00%) ITIL
4 4 (50.00%) UNIX
4 4 (50.00%) SLA
4 4 (50.00%) Cisco
4 4 (50.00%) Microsoft
4 4 (50.00%) Active Directory
4 4 (50.00%) TCP/IP
4 4 (50.00%) WSUS
4 4 (50.00%) NAS
4 4 (50.00%) VMware Infrastructure
5 3 (37.50%) Exchange Server 2010
5 3 (37.50%) Exchange Server 2003
5 3 (37.50%) Exchange Server 2007
5 3 (37.50%) iSCSI

Technical Support
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 29 July 2014, IT jobs across the Newcastle upon Tyne region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Exchange Server 2003
1 3 (37.50%) Exchange Server 2007
1 3 (37.50%) Exchange Server 2010
2 1 (12.50%) IBM Notes
Applications
1 7 (87.50%) MS Excel
Communications & Networking
1 8 (100.00%) SAN
2 7 (87.50%) DHCP
2 7 (87.50%) DNS
3 4 (50.00%) NAS
3 4 (50.00%) TCP/IP
3 4 (50.00%) Firewall
4 3 (37.50%) iSCSI
Database & Business Intelligence
1 4 (50.00%) SQL Server
2 1 (12.50%) SQL Server 2005
2 1 (12.50%) SQL Server 2008
2 1 (12.50%) SQL Server 2012
General
1 1 (12.50%) German Language
Operating Systems
1 8 (100.00%) Windows
1 8 (100.00%) Linux
2 5 (62.50%) Windows Server 2003
2 5 (62.50%) Windows Server 2008
3 4 (50.00%) UNIX
4 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 4 (50.00%) ITIL
1 4 (50.00%) Project Management
1 4 (50.00%) Disaster Recovery
1 4 (50.00%) Business Continuity
2 1 (12.50%) Capacity Planning
Programming Languages
1 4 (50.00%) SQL
Quality Assurance & Compliance
1 4 (50.00%) SLA
System Software
1 7 (87.50%) Hyper-V
2 4 (50.00%) Active Directory
2 4 (50.00%) VMware Infrastructure
3 3 (37.50%) NFS
3 3 (37.50%) VMware ESX
Systems Management
1 4 (50.00%) WSUS
Vendors
1 7 (87.50%) VMware
2 4 (50.00%) Cisco
2 4 (50.00%) Microsoft
3 3 (37.50%) Symantec
4 1 (12.50%) HP
4 1 (12.50%) Dell
4 1 (12.50%) Lotus
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: 10 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £23,400 to £23,400 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £22,000 to £26,000 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne And Wear
Michael Page Technology
Salary: benefits
Posted: 5 days ago