The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Newcastle upon Tyne region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
Technical Support
Rank 65 61 55
Rank change year-on-year
-4 -6
Permanent jobs requiring a Technical Support 3 3 4
As % of all permanent IT jobs located in Newcastle upon Tyne 0.61% 0.59% 0.80%
As % of the Job Titles category 0.65% 0.60% 0.84%
Number of salaries quoted 3 3 4
Average salary £23,400 £23,500 £26,350
Average salary % change year-on-year
-0.42% -10.81%
UK excluding London average salary £29,500 £28,500 £30,500
% change year-on-year
+3.50% -6.55%
Technical Support
Tyne and Wear

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Newcastle upon Tyne region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Newcastle upon Tyne
Permanent IT job ads with a match in the
Job Titles category
461 497 477
As % of all permanent IT jobs located in Newcastle upon Tyne 93.89% 97.64% 95.59%
Number of salaries quoted 379 438 408
Average salary £35,000 £37,000 £35,000
Average salary % change year-on-year
-5.40% +5.71%
90% offered a salary of more than £25,000 £23,500 £21,500
10% offered a salary of more than £57,500 £55,000 £47,500
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%

Technical Support
Jobs Demand Trend in Newcastle upon Tyne

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Newcastle upon Tyne region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Newcastle upon Tyne

Technical Support
Salary Trend in Newcastle upon Tyne

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Newcastle upon Tyne region.

Technical Support Salary Trend in Newcastle upon Tyne

Technical Support
Top 30 Related IT Skills in Newcastle upon Tyne

For the 6 months to 6 May 2015, IT jobs across the Newcastle upon Tyne region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 6 (75.00%) UNIX
2 5 (62.50%) Windows
2 5 (62.50%) Linux
2 5 (62.50%) TCP/IP
2 5 (62.50%) SLA
2 5 (62.50%) SAN
2 5 (62.50%) NAS
3 4 (50.00%) Italian Language
4 3 (37.50%) French Language
4 3 (37.50%) German Language
4 3 (37.50%) Exchange Server 2003
4 3 (37.50%) Exchange Server 2010
4 3 (37.50%) Windows Server 2008
4 3 (37.50%) Hyper-V
4 3 (37.50%) Exchange Server 2007
4 3 (37.50%) Finance
4 3 (37.50%) Windows Server 2003
4 3 (37.50%) Symantec
4 3 (37.50%) DNS
4 3 (37.50%) MS Exchange
4 3 (37.50%) DHCP
4 3 (37.50%) NFS
5 2 (25.00%) Telecoms
6 1 (12.50%) Load Testing
6 1 (12.50%) Test Scripting
6 1 (12.50%) iSCSI
6 1 (12.50%) SC Cleared
6 1 (12.50%) Security Cleared
6 1 (12.50%) VMware Infrastructure
6 1 (12.50%) Technical Architecture

Technical Support
Top Related IT Skills in Newcastle upon Tyne by Category

For the 6 months to 6 May 2015, IT jobs across the Newcastle upon Tyne region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
1 3 (37.50%) Exchange Server 2003
1 3 (37.50%) Exchange Server 2007
1 3 (37.50%) Exchange Server 2010
Applications
1 1 (12.50%) MS Office
1 1 (12.50%) MS Excel
Business Applications
1 1 (12.50%) Agresso
1 1 (12.50%) Oracle Applications
Communications & Networking
1 5 (62.50%) TCP/IP
1 5 (62.50%) SAN
1 5 (62.50%) NAS
2 3 (37.50%) DHCP
2 3 (37.50%) DNS
3 1 (12.50%) iSCSI
General
1 4 (50.00%) Italian Language
2 3 (37.50%) Finance
2 3 (37.50%) French Language
2 3 (37.50%) German Language
3 2 (25.00%) Telecoms
4 1 (12.50%) Spanish Language
4 1 (12.50%) Banking
Operating Systems
1 6 (75.00%) UNIX
2 5 (62.50%) Windows
2 5 (62.50%) Linux
3 3 (37.50%) Windows Server 2003
3 3 (37.50%) Windows Server 2008
Processes & Methodologies
1 1 (12.50%) ITIL
1 1 (12.50%) ERP
1 1 (12.50%) Service Delivery
1 1 (12.50%) Disaster Recovery
1 1 (12.50%) Validation
1 1 (12.50%) Business Continuity
1 1 (12.50%) Supplier Management
1 1 (12.50%) Knowledge Management
1 1 (12.50%) Technical Architecture
1 1 (12.50%) Problem Management
1 1 (12.50%) Load Testing
1 1 (12.50%) Test Scripting
Programming Languages
1 1 (12.50%) C
1 1 (12.50%) SQL
Qualifications
1 1 (12.50%) MCSE
1 1 (12.50%) CCNA
1 1 (12.50%) Cisco Certification
1 1 (12.50%) Microsoft Certification
1 1 (12.50%) Degree
1 1 (12.50%) SC Cleared
1 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 5 (62.50%) SLA
System Software
1 3 (37.50%) NFS
1 3 (37.50%) Hyper-V
2 1 (12.50%) VMware ESX
2 1 (12.50%) VMware Infrastructure
Vendors
1 3 (37.50%) Symantec
2 1 (12.50%) VMware
2 1 (12.50%) Oracle
Newcastle Upon Tyne, Tyne and Wear
Solutions Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 13 hours ago