The table below looks at the statistics for the 3rd Line Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Specialist in their job title over the 3 months to 27 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2014
Same period 2013 Same period 2012
Third Line Support Specialist
Rank 885 876 897
Rank change year-on-year
-9 +21
Permanent jobs requiring a 3rd Line Support Specialist 9 4 6
As % of all permanent IT jobs located in the UK 0.008% 0.004% 0.005%
As % of the Job Titles category 0.008% 0.004% 0.005%
Number of salaries quoted 6 4 6
Average salary £38,750 £37,011 £36,375
Average salary % change year-on-year
+4.69% +1.74%
90% offered a salary of more than £33,750 £31,650 £32,500
10% offered a salary of more than £42,500 £41,307 £45,000
UK excluding London average salary £35,000 £35,500 £32,500
% change year-on-year
-1.40% +9.23%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108241 101899 112522
As % of all permanent IT jobs located in the UK 94.43% 94.25% 95.14%
Number of salaries quoted 87515 84514 96083
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,000
10% offered a salary of more than £69,500 £70,000 £69,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Specialist Jobs Demand Trend in the UK

3rd Line Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Specialist within the UK.

3rd Line Support Specialist Salary Trend in the UK

3rd Line Support Specialist
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Specialist within the UK over the 3 months to 27 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -49 7 £42,500 +14.83%
London -11 3 £42,500 +10.32%
Essex - 3 - -
Brentwood - 3 - -
East of England - 3 - -
Caerphilly - 2 £35,000 -
South Wales - 2 £35,000 -
Wales - 2 £35,000 -
Hampshire - 1 £32,500 -
South East - 1 £32,500 -
Farnborough - 1 £32,500 -

3rd Line Support Specialist
Top 30 Related IT Skills

For the 6 months to 27 August 2014, IT jobs within the UK that cited 3rd Line Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Specialist in their job title.

1 12 (70.59%) Windows
1 12 (70.59%) Microsoft
2 11 (64.71%) VMware
3 10 (58.82%) Active Directory
4 8 (47.06%) Microsoft Certification
5 7 (41.18%) SAN
5 7 (41.18%) MS Excel
5 7 (41.18%) MS Exchange
5 7 (41.18%) ITIL
5 7 (41.18%) Change Management
5 7 (41.18%) Citrix
5 7 (41.18%) VMware Infrastructure
6 6 (35.29%) Windows Server 2008
6 6 (35.29%) Windows Server 2003
6 6 (35.29%) MCSE
7 5 (29.41%) SQL
7 5 (29.41%) VMware ESX
8 4 (23.53%) MCP
8 4 (23.53%) Finance
8 4 (23.53%) Exchange Server 2003
8 4 (23.53%) Exchange Server 2007
8 4 (23.53%) Exchange Server 2010
9 3 (17.65%) Windows Server 2012
9 3 (17.65%) MCSM
9 3 (17.65%) Problem Management
9 3 (17.65%) MCTS
9 3 (17.65%) SCCM
9 3 (17.65%) XenServer
9 3 (17.65%) Windows 7
9 3 (17.65%) Hyper-V

3rd Line Support Specialist
Top Related IT Skills by Category

For the 6 months to 27 August 2014, IT jobs within the UK that cited 3rd Line Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (41.18%) MS Exchange
2 4 (23.53%) Exchange Server 2003
2 4 (23.53%) Exchange Server 2007
2 4 (23.53%) Exchange Server 2010
3 3 (17.65%) IIS
3 3 (17.65%) SharePoint
4 2 (11.76%) BizTalk Server
4 2 (11.76%) Lync
5 1 (5.88%) Blackberry Enterprise Server
Applications
1 7 (41.18%) MS Excel
2 1 (5.88%) MS Office
Cloud Services
1 2 (11.76%) Microsoft Azure
1 2 (11.76%) Office 365
2 1 (5.88%) Cloud Computing
2 1 (5.88%) SaaS
Communications & Networking
1 7 (41.18%) SAN
2 2 (11.76%) Firewall
2 2 (11.76%) Cisco IOS
2 2 (11.76%) Cisco PIX
2 2 (11.76%) TCP/IP
2 2 (11.76%) NAS
3 1 (5.88%) WAN
3 1 (5.88%) VPN
3 1 (5.88%) Network Security
Database & Business Intelligence
1 2 (11.76%) SQL Server
2 1 (5.88%) MySQL
General
1 4 (23.53%) Finance
2 2 (11.76%) Banking
Libraries, Frameworks & Software Standards
1 2 (11.76%) CSS
2 1 (5.88%) ActiveMQ
2 1 (5.88%) Apache Camel
2 1 (5.88%) .NET
2 1 (5.88%) ASP.NET
Miscellaneous
1 3 (17.65%) Clustering
2 2 (11.76%) Management Information System
3 1 (5.88%) Fat Client
3 1 (5.88%) Thin Client
3 1 (5.88%) Blackberry
Operating Systems
1 12 (70.59%) Windows
2 6 (35.29%) Windows Server 2003
2 6 (35.29%) Windows Server 2008
3 3 (17.65%) Windows 7
3 3 (17.65%) Windows Server 2012
4 2 (11.76%) Linux
5 1 (5.88%) UNIX
5 1 (5.88%) Windows 8
Processes & Methodologies
1 7 (41.18%) Change Management
1 7 (41.18%) ITIL
2 3 (17.65%) Disaster Recovery
2 3 (17.65%) Problem Management
3 2 (11.76%) Network Management
3 2 (11.76%) SIEM
3 2 (11.76%) Business Continuity
3 2 (11.76%) Configuration Management
3 2 (11.76%) Service Delivery
4 1 (5.88%) Strategic Planning
4 1 (5.88%) Incident Management
4 1 (5.88%) Infrastructure Management
Programming Languages
1 5 (29.41%) SQL
2 1 (5.88%) Java
Qualifications
1 8 (47.06%) Microsoft Certification
2 6 (35.29%) MCSE
3 4 (23.53%) MCP
4 3 (17.65%) MCSM
4 3 (17.65%) MCTS
5 2 (11.76%) MCITP
5 2 (11.76%) SAP Certification
6 1 (5.88%) VMware Certified Professional (VCP)
6 1 (5.88%) MCSA
Quality Assurance & Compliance
1 2 (11.76%) ISO 9001
1 2 (11.76%) ISO/IEC 27001
System Software
1 10 (58.82%) Active Directory
2 7 (41.18%) VMware Infrastructure
3 5 (29.41%) VMware ESX
4 3 (17.65%) Hyper-V
4 3 (17.65%) XenServer
5 1 (5.88%) Microsoft App-V
5 1 (5.88%) VMware Server
Systems Management
1 3 (17.65%) SCCM
2 2 (11.76%) SCOM
2 2 (11.76%) SCOrch
2 2 (11.76%) WMI
Vendors
1 12 (70.59%) Microsoft
2 11 (64.71%) VMware
3 7 (41.18%) Citrix
4 3 (17.65%) HP
5 2 (11.76%) SAP
5 2 (11.76%) Cisco
6 1 (5.88%) Oracle
6 1 (5.88%) JBoss
6 1 (5.88%) Salesforce.com
6 1 (5.88%) Reuters
6 1 (5.88%) Bloomberg
6 1 (5.88%) McAfee
6 1 (5.88%) Dell
6 1 (5.88%) AppSense
6 1 (5.88%) Lumension
6 1 (5.88%) CyberSource