The table below looks at the statistics for the 3rd Line Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Specialist in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Third Line Support Specialist
Rank 891 925 890
Rank change year-on-year
+34 -35
Permanent jobs requiring a 3rd Line Support Specialist 8 7 13
As % of all permanent IT jobs located in the UK 0.007% 0.006% 0.012%
As % of the Job Titles category 0.008% 0.006% 0.012%
Number of salaries quoted 8 7 13
Average salary £33,000 £47,500 £37,500
Average salary % change year-on-year
-30.52% +26.66%
90% offered a salary of more than £29,775 £31,500 £35,500
10% offered a salary of more than £41,200 £51,000 £45,000
UK excluding London average salary £33,000 £37,000 £37,500
% change year-on-year
-10.81% -1.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104967 112334 104688
As % of all permanent IT jobs located in the UK 94.64% 94.60% 94.75%
Number of salaries quoted 85785 91103 87039
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Specialist Jobs Demand Trend in the UK

3rd Line Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Specialist within the UK.

3rd Line Support Specialist Salary Trend in the UK

3rd Line Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Specialist over the 3 months to 27 April 2015 within the UK.

3rd Line Support Specialist Salary Histogram in the UK

3rd Line Support Specialist
Top 15 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Specialist within the UK over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +35 8 £33,000 -26.66%
London +27 4 £34,500 -27.36%
South East +16 2 £38,500 +22.22%
Wembley - 2 £38,500 -
City of London +22 1 £32,000 -32.63%
North West +4 1 £30,750 -27.64%
Hampshire -5 1 £44,000 +39.68%
Surrey - 1 £33,000 -
Woking - 1 £33,000 -
Gloucestershire - 1 £33,000 -
Manchester - 1 £30,750 -
Basingstoke - 1 £44,000 -
Cheltenham - 1 £33,000 -
Edgware - 1 £27,500 -
South West - 1 £33,000 -

3rd Line Support Specialist
Top 30 Related IT Skills

For the 6 months to 27 April 2015, IT jobs within the UK that cited 3rd Line Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Specialist in their job title.

1 19 (95.00%) Windows
2 15 (75.00%) VMware
3 10 (50.00%) Microsoft
4 9 (45.00%) SAN
5 8 (40.00%) Citrix
5 8 (40.00%) Active Directory
5 8 (40.00%) HP
6 6 (30.00%) VMware Infrastructure
7 5 (25.00%) Windows Server 2008
7 5 (25.00%) XenApp
7 5 (25.00%) Analytical Skills
8 4 (20.00%) Windows Server 2012
8 4 (20.00%) Cisco
8 4 (20.00%) EMC
9 3 (15.00%) ITIL
9 3 (15.00%) NetApp
9 3 (15.00%) DHCP
9 3 (15.00%) DNS
9 3 (15.00%) Firewall
10 2 (10.00%) Enterprise Software
10 2 (10.00%) XenDesktop
10 2 (10.00%) Finance
10 2 (10.00%) Service Delivery
10 2 (10.00%) SLA
10 2 (10.00%) MCSE
10 2 (10.00%) SQL
10 2 (10.00%) MS Excel
10 2 (10.00%) SharePoint
10 2 (10.00%) BizTalk Server
10 2 (10.00%) Windows Server 2003

3rd Line Support Specialist
Top Related IT Skills by Category

For the 6 months to 27 April 2015, IT jobs within the UK that cited 3rd Line Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (10.00%) SharePoint
1 2 (10.00%) BizTalk Server
2 1 (5.00%) Blackberry Enterprise Server
2 1 (5.00%) Exchange Server 2010
2 1 (5.00%) MS Exchange
Applications
1 2 (10.00%) MS Excel
Communications & Networking
1 9 (45.00%) SAN
2 3 (15.00%) Firewall
2 3 (15.00%) DNS
2 3 (15.00%) DHCP
3 1 (5.00%) TCP/IP
3 1 (5.00%) VPN
3 1 (5.00%) ATM
3 1 (5.00%) LAN
3 1 (5.00%) WAN
3 1 (5.00%) Fibre Channel
Database & Business Intelligence
1 1 (5.00%) SQL Server
1 1 (5.00%) SQL Server 2008
1 1 (5.00%) SQL Server 2012
General
1 2 (10.00%) Finance
2 1 (5.00%) Retail
Libraries, Frameworks & Software Standards
1 1 (5.00%) Software Packaging
Miscellaneous
1 5 (25.00%) Analytical Skills
2 2 (10.00%) Enterprise Software
3 1 (5.00%) Client/Server
3 1 (5.00%) CLARiiON
Operating Systems
1 19 (95.00%) Windows
2 5 (25.00%) Windows Server 2008
3 4 (20.00%) Windows Server 2012
4 2 (10.00%) Windows Server 2003
Processes & Methodologies
1 3 (15.00%) ITIL
2 2 (10.00%) Service Delivery
3 1 (5.00%) Business Continuity
3 1 (5.00%) Network Management
3 1 (5.00%) Software Deployment
3 1 (5.00%) Line Management
Programming Languages
1 2 (10.00%) SQL
Qualifications
1 2 (10.00%) MCSE
1 2 (10.00%) Microsoft Certification
2 1 (5.00%) MCITP
2 1 (5.00%) MCSA
2 1 (5.00%) Citrix Certification
Quality Assurance & Compliance
1 2 (10.00%) SLA
System Software
1 8 (40.00%) Active Directory
2 6 (30.00%) VMware Infrastructure
3 5 (25.00%) XenApp
4 2 (10.00%) XenDesktop
5 1 (5.00%) vSphere
5 1 (5.00%) VMware ESXi
5 1 (5.00%) BitLocker
5 1 (5.00%) Hyper-V
5 1 (5.00%) VMware ESX
5 1 (5.00%) Citrix Presentation Server
Systems Management
1 1 (5.00%) Backup Exec
1 1 (5.00%) WSUS
1 1 (5.00%) SCCM
Vendors
1 15 (75.00%) VMware
2 10 (50.00%) Microsoft
3 8 (40.00%) HP
3 8 (40.00%) Citrix
4 4 (20.00%) Cisco
4 4 (20.00%) EMC
5 3 (15.00%) NetApp
6 2 (10.00%) Symantec
7 1 (5.00%) Remedy
7 1 (5.00%) Sophos
7 1 (5.00%) AppSense
7 1 (5.00%) Leostream
7 1 (5.00%) 3PAR
7 1 (5.00%) MobileIron
7 1 (5.00%) CheckPoint
7 1 (5.00%) Juniper
7 1 (5.00%) IBM
7 1 (5.00%) Dell