The first table below looks at the demand for the 3rd Line Support Specialist role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Specialist in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Third Line Support Specialist
Rank 909 869 914
Rank change year-on-year
-40 +45
Permanent jobs requiring a 3rd Line Support Specialist 8 14 9
As % of all permanent IT jobs located in the UK 0.007% 0.013% 0.007%
As % of the Job Titles category 0.007% 0.013% 0.008%
Number of salaries quoted 8 14 9
Average salary £47,500 £38,250 £37,500
Average salary % change year-on-year
+24.18% +2.00%
90% offered a salary of more than £31,500 £35,500 £27,500
10% offered a salary of more than £50,750 £45,000 £42,600
UK excluding London average salary £42,500 £37,500 £37,500
% change year-on-year
+13.33% -
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
114665 105124 119149
As % of all permanent IT jobs located in the UK 94.51% 94.68% 94.80%
Number of salaries quoted 92969 87480 102132
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £27,000 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%

3rd Line Support Specialist
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Specialist in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Specialist Jobs Demand Trend in the UK

3rd Line Support Specialist
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Specialist within the UK.

3rd Line Support Specialist Salary Trend in the UK

3rd Line Support Specialist
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Specialist over the 3 months to 18 April 2014 within the UK.

3rd Line Support Specialist Salary Histogram in the UK

3rd Line Support Specialist
Top 11 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Specialist within the UK over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -53 6 £45,000 +15.38%
London -54 3 £47,500 +11.76%
Hampshire -3 2 £31,500 -16.00%
South East -15 2 £31,500 -16.00%
City of London -16 2 £47,500 +33.80%
Winchester - 2 £31,500 -
Cheshire - 1 £42,500 -
Glasgow - 1 £52,500 -
Knutsford - 1 £42,500 -
North West - 1 £42,500 -
Scotland - 1 £52,500 -

3rd Line Support Specialist
Top 30 Related IT Skills

For the 6 months to 18 April 2014, IT jobs within the UK that cited 3rd Line Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Specialist in their job title.

1 10 (76.92%) Microsoft
2 8 (61.54%) Windows
3 7 (53.85%) Active Directory
4 4 (30.77%) MS Excel
4 4 (30.77%) SQL
4 4 (30.77%) Change Management
5 3 (23.08%) BizTalk Server
5 3 (23.08%) Finance
5 3 (23.08%) Firewall
5 3 (23.08%) SharePoint
5 3 (23.08%) ITIL
5 3 (23.08%) SLA
5 3 (23.08%) Cisco
5 3 (23.08%) MS Exchange
5 3 (23.08%) Windows Server 2008
5 3 (23.08%) Windows 7
5 3 (23.08%) Network Management
6 2 (15.38%) Lync
6 2 (15.38%) SCOrch
6 2 (15.38%) Microsoft Azure
6 2 (15.38%) Service Delivery
6 2 (15.38%) UAG
6 2 (15.38%) Hyper-V
6 2 (15.38%) SIEM
6 2 (15.38%) Root Cause Analysis
6 2 (15.38%) Office 365
6 2 (15.38%) Windows Server 2012
6 2 (15.38%) MCITP
6 2 (15.38%) WMI
6 2 (15.38%) Incident Management

3rd Line Support Specialist
Top Related IT Skills by Category

For the 6 months to 18 April 2014, IT jobs within the UK that cited 3rd Line Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (23.08%) BizTalk Server
1 3 (23.08%) SharePoint
1 3 (23.08%) MS Exchange
2 2 (15.38%) Lync
3 1 (7.69%) Blackberry Enterprise Server
3 1 (7.69%) IIS
3 1 (7.69%) Exchange Server 2007
3 1 (7.69%) Exchange Server 2010
Applications
1 4 (30.77%) MS Excel
2 2 (15.38%) MS Office
Cloud Services
1 2 (15.38%) Microsoft Azure
1 2 (15.38%) Office 365
2 1 (7.69%) SaaS
Communications & Networking
1 3 (23.08%) Firewall
2 2 (15.38%) LAN
2 2 (15.38%) WAN
2 2 (15.38%) VPN
3 1 (7.69%) MPLS
3 1 (7.69%) OSPF
3 1 (7.69%) BGP
3 1 (7.69%) Wireless
3 1 (7.69%) VoIP
3 1 (7.69%) Cisco ASA
3 1 (7.69%) Cisco IOS
Database & Business Intelligence
1 1 (7.69%) MySQL
1 1 (7.69%) SQL Server
General
1 3 (23.08%) Finance
2 2 (15.38%) Banking
Libraries, Frameworks & Software Standards
1 2 (15.38%) .NET
2 1 (7.69%) ASP.NET
2 1 (7.69%) XML
2 1 (7.69%) ActiveMQ
2 1 (7.69%) Apache Camel
Miscellaneous
1 2 (15.38%) Management Information System
1 2 (15.38%) Blackberry
2 1 (7.69%) Enterprise Software
Operating Systems
1 8 (61.54%) Windows
2 3 (23.08%) Windows Server 2008
2 3 (23.08%) Windows 7
3 2 (15.38%) Windows Server 2012
3 2 (15.38%) Windows Server 2003
4 1 (7.69%) UNIX
4 1 (7.69%) Linux
4 1 (7.69%) Windows XP
Processes & Methodologies
1 4 (30.77%) Change Management
2 3 (23.08%) ITIL
2 3 (23.08%) Network Management
3 2 (15.38%) Service Delivery
3 2 (15.38%) SIEM
3 2 (15.38%) Root Cause Analysis
3 2 (15.38%) Incident Management
3 2 (15.38%) Problem Management
3 2 (15.38%) Business Continuity
3 2 (15.38%) Configuration Management
4 1 (7.69%) Service Management
4 1 (7.69%) CRM
4 1 (7.69%) Technical Architecture
4 1 (7.69%) Load Balancing
4 1 (7.69%) Strategic Planning
4 1 (7.69%) Infrastructure Management
4 1 (7.69%) ITIL V3
Programming Languages
1 4 (30.77%) SQL
2 1 (7.69%) C#
2 1 (7.69%) Java
Qualifications
1 2 (15.38%) MCITP
1 2 (15.38%) CCNP
1 2 (15.38%) Cisco Certification
1 2 (15.38%) Microsoft Certification
1 2 (15.38%) MCP
2 1 (7.69%) Network+ Certification
2 1 (7.69%) Server+ Certification
2 1 (7.69%) A+ Certification
2 1 (7.69%) CCNA
Quality Assurance & Compliance
1 3 (23.08%) SLA
System Software
1 7 (53.85%) Active Directory
2 2 (15.38%) UAG
2 2 (15.38%) Hyper-V
2 2 (15.38%) VMware Infrastructure
3 1 (7.69%) Terminal Services
Systems Management
1 2 (15.38%) SCOrch
1 2 (15.38%) WMI
1 2 (15.38%) SCCM
1 2 (15.38%) SCOM
Vendors
1 10 (76.92%) Microsoft
2 3 (23.08%) Cisco
3 2 (15.38%) Citrix
3 2 (15.38%) VMware
3 2 (15.38%) CheckPoint
3 2 (15.38%) Remedy
4 1 (7.69%) Reuters
4 1 (7.69%) Bloomberg
4 1 (7.69%) Salesforce.com
4 1 (7.69%) Oracle
4 1 (7.69%) JBoss
4 1 (7.69%) Juniper
4 1 (7.69%) Apple
4 1 (7.69%) LANDesk
4 1 (7.69%) SolarWinds