The table below looks at the statistics for the 3rd Line Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Technician in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Third Line Support Technician
Rank 938 960 977
Rank change year-on-year
+22 +17
Permanent jobs requiring a 3rd Line Support Technician 10 25 17
As % of all permanent IT jobs located in the UK 0.010% 0.022% 0.014%
As % of the Job Titles category 0.010% 0.023% 0.015%
Number of salaries quoted 9 22 17
Average salary £27,500 £32,500 £33,000
Average salary % change year-on-year
-15.38% -1.51%
UK excluding London average salary £27,500 £32,500 £31,250
% change year-on-year
-15.38% +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
99394 108225 115334
As % of all permanent IT jobs located in the UK 96.25% 96.46% 96.42%
Number of salaries quoted 83478 88313 93538
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £68,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

3rd Line Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Technician Jobs Demand Trend in the UK

3rd Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Technician within the UK.

3rd Line Support Technician Salary Trend in the UK

3rd Line Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Technician over the 3 months to 1 May 2016 within the UK.

3rd Line Support Technician Salary Histogram in the UK

3rd Line Support Technician
Top 19 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Technician within the UK over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +21 10 £27,500 -15.38% 1
Midlands - 4 £52,000 -
West Yorkshire - 3 £27,500 -
Yorkshire - 3 £27,500 -
North Yorkshire - 2 £27,500 -
Harrogate - 2 £27,500 -
York - 2 £27,500 -
Bradford - 2 £27,500 -
Leeds - 2 £27,500 -
Wakefield - 2 £27,500 -
East Midlands +13 1 £37,500 +47.05%
Nottinghamshire +11 1 £37,500 +47.05%
East of England +10 1 £28,000 -27.74%
Nottingham +4 1 £37,500 +47.05%
Wiltshire -4 1 £32,500 +22.64%
South West -12 1 £32,500 +22.64% 1
Bury St Edmunds - 1 £28,000 -
Swindon - 1 £32,500 -
Suffolk - 1 £28,000 -

3rd Line Support Technician
Top 30 Related IT Skills

For the 6 months to 1 May 2016, IT jobs within the UK that cited 3rd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Technician in their job title.

1 25 (64.10%) Active Directory
2 22 (56.41%) VMware
3 18 (46.15%) Driving Licence
4 16 (41.03%) MS Exchange
4 16 (41.03%) MS Office
5 15 (38.46%) VoIP
5 15 (38.46%) Citrix
6 14 (35.90%) PowerShell
6 14 (35.90%) SAN
6 14 (35.90%) Windows
7 13 (33.33%) VBScript
7 13 (33.33%) Progress
7 13 (33.33%) Veeam
7 13 (33.33%) Performance Improvement
8 12 (30.77%) Windows Server
9 10 (25.64%) TCP/IP
9 10 (25.64%) Microsoft
9 10 (25.64%) SQL
10 9 (23.08%) Disaster Recovery
11 8 (20.51%) Firewall
11 8 (20.51%) AS400
11 8 (20.51%) RPG
11 8 (20.51%) MQSeries
11 8 (20.51%) IBM
11 8 (20.51%) DNS
11 8 (20.51%) OS/400
11 8 (20.51%) DHCP
11 8 (20.51%) iSeries
11 8 (20.51%) WebSphere
11 8 (20.51%) High Availability

3rd Line Support Technician
Top Related IT Skills by Category

For the 6 months to 1 May 2016, IT jobs within the UK that cited 3rd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (41.03%) MS Exchange
2 8 (20.51%) MQSeries
2 8 (20.51%) WebSphere
3 2 (5.13%) Exchange Server 2010
4 1 (2.56%) Blackberry Enterprise Server
4 1 (2.56%) Exchange Server 2007
4 1 (2.56%) Exchange Server 2013
4 1 (2.56%) SharePoint
Applications
1 16 (41.03%) MS Office
2 2 (5.13%) MS Excel
Cloud Services
1 5 (12.82%) Google Apps
1 5 (12.82%) Office 365
Communications & Networking
1 15 (38.46%) VoIP
2 14 (35.90%) SAN
3 10 (25.64%) TCP/IP
4 8 (20.51%) DHCP
4 8 (20.51%) DNS
4 8 (20.51%) Firewall
5 6 (15.38%) VPN
6 5 (12.82%) Wi-Fi
7 4 (10.26%) Remote Desktop
8 3 (7.69%) VLAN
9 2 (5.13%) LAN
9 2 (5.13%) WAN
10 1 (2.56%) 3G
10 1 (2.56%) Broadband
10 1 (2.56%) IP Telephony
10 1 (2.56%) NAS
10 1 (2.56%) Wireless
Database & Business Intelligence
1 1 (2.56%) Crystal Reports
General
1 1 (2.56%) Finance
1 1 (2.56%) Law
1 1 (2.56%) Legal
Libraries, Frameworks & Software Standards
1 2 (5.13%) .NET
2 1 (2.56%) ASP.NET
2 1 (2.56%) CSS
2 1 (2.56%) CSS3
2 1 (2.56%) HTML
2 1 (2.56%) HTML5
Miscellaneous
1 18 (46.15%) Driving Licence
2 8 (20.51%) AS400
2 8 (20.51%) iSeries
3 4 (10.26%) Blackberry
4 1 (2.56%) Clustering
4 1 (2.56%) iPad
4 1 (2.56%) iPhone
4 1 (2.56%) Smartphone
Operating Systems
1 14 (35.90%) Windows
2 12 (30.77%) Windows Server
3 8 (20.51%) OS/400
4 7 (17.95%) Windows 8
4 7 (17.95%) Windows Server 2003
4 7 (17.95%) Windows Server 2008
4 7 (17.95%) Windows Server 2012
5 6 (15.38%) Windows XP
6 3 (7.69%) Windows 7
7 1 (2.56%) Android
7 1 (2.56%) Apple iOS
7 1 (2.56%) Windows Vista
Processes & Methodologies
1 13 (33.33%) Performance Improvement
2 9 (23.08%) Disaster Recovery
3 8 (20.51%) High Availability
3 8 (20.51%) Performance Analysis
4 2 (5.13%) ITIL
4 2 (5.13%) Problem Management
5 1 (2.56%) Application Packaging
5 1 (2.56%) Email Filtering
5 1 (2.56%) ITIL V3
5 1 (2.56%) Kalman Filter
5 1 (2.56%) Root Cause Analysis
5 1 (2.56%) Service Management
5 1 (2.56%) Time Management
5 1 (2.56%) Web Filtering
Programming Languages
1 14 (35.90%) PowerShell
2 13 (33.33%) VBScript
3 10 (25.64%) SQL
4 8 (20.51%) RPG
5 1 (2.56%) C#
5 1 (2.56%) JavaScript
5 1 (2.56%) PHP
Qualifications
1 3 (7.69%) Microsoft Certification
2 1 (2.56%) MCSA
2 1 (2.56%) MCSE
2 1 (2.56%) Security Cleared
Quality Assurance & Compliance
1 1 (2.56%) SLA
System Software
1 25 (64.10%) Active Directory
2 7 (17.95%) VMware Infrastructure
3 5 (12.82%) Hyper-V
4 2 (5.13%) Xen
5 1 (2.56%) Terminal Server
5 1 (2.56%) Terminal Services
5 1 (2.56%) VMware Workstation
5 1 (2.56%) XenApp
5 1 (2.56%) XenDesktop
Systems Management
1 2 (5.13%) SCCM
2 1 (2.56%) Backup Exec
2 1 (2.56%) SCVMM
Vendors
1 22 (56.41%) VMware
2 15 (38.46%) Citrix
3 13 (33.33%) Progress
3 13 (33.33%) Veeam
4 10 (25.64%) Microsoft
5 8 (20.51%) IBM
6 5 (12.82%) Google
7 4 (10.26%) HP
8 3 (7.69%) Cisco
9 2 (5.13%) Apple
9 2 (5.13%) Draytek
9 2 (5.13%) Meraki
9 2 (5.13%) WatchGuard
9 2 (5.13%) Wyse
10 1 (2.56%) Forcepoint
10 1 (2.56%) iManage
10 1 (2.56%) Intel Security
10 1 (2.56%) MobileIron
10 1 (2.56%) SonicWALL
10 1 (2.56%) Symantec
Guernsey
Bluefire Consulting
Salary: £35000 - £45000 per annum + Hol,Oncall,Pet,Health
Posted: 25 days ago