The table below looks at the statistics for the 3rd Line Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Technician in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Third Line Support Technician
Rank 874 858 878
Rank change year-on-year
-16 +20
Permanent jobs requiring a 3rd Line Support Technician 6 21 16
As % of all permanent IT jobs located in the UK 0.005% 0.019% 0.014%
As % of the Job Titles category 0.006% 0.021% 0.015%
Number of salaries quoted 6 21 13
Average salary £27,500 £35,000 £27,500
Average salary % change year-on-year
-21.42% +27.27%
90% offered a salary of more than £24,500 £23,500 £24,700
10% offered a salary of more than £38,250 £38,000 £36,000
UK excluding London average salary £27,250 £31,250 £27,000
% change year-on-year
-12.80% +15.74%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
104608 102056 108531
As % of all permanent IT jobs located in the UK 94.68% 94.69% 95.26%
Number of salaries quoted 87149 82785 93534
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £26,750 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Technician Jobs Demand Trend in the UK

3rd Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Technician within the UK.

3rd Line Support Technician Salary Trend in the UK

3rd Line Support Technician
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Support Technician over the 3 months to 24 December 2014 within the UK.

3rd Line Support Technician Salary Histogram in the UK

3rd Line Support Technician
Top 8 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Technician within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -17 6 £27,500 -21.42% 2
Essex -11 3 £24,500 -24.61%
East of England -15 3 £24,500 -24.61%
London -20 2 £27,500 -21.42% 2
Harlow - 2 £24,500 -
Leeds - 1 £30,000 -
West Yorkshire - 1 £30,000 -
Yorkshire - 1 £30,000 -

3rd Line Support Technician
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK that cited 3rd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Technician in their job title.

1 10 (55.56%) Windows
2 8 (44.44%) ITIL
3 7 (38.89%) Microsoft
3 7 (38.89%) Firewall
3 7 (38.89%) VMware
3 7 (38.89%) Windows Server 2008
4 6 (33.33%) MS Excel
4 6 (33.33%) MS Exchange
4 6 (33.33%) Active Directory
4 6 (33.33%) Disaster Recovery
5 5 (27.78%) LAN
5 5 (27.78%) WAN
5 5 (27.78%) Cisco
5 5 (27.78%) Windows Server 2012
6 4 (22.22%) Linux
6 4 (22.22%) DHCP
6 4 (22.22%) DNS
6 4 (22.22%) HP
6 4 (22.22%) SAN
6 4 (22.22%) VMware Infrastructure
6 4 (22.22%) Windows 7
7 3 (16.67%) SQL Server
7 3 (16.67%) Windows Server 2003
7 3 (16.67%) Service Delivery
7 3 (16.67%) Wi-Fi
7 3 (16.67%) WSUS
7 3 (16.67%) SonicWALL
7 3 (16.67%) Exchange Server 2010
8 2 (11.11%) SQL
8 2 (11.11%) MS Office

3rd Line Support Technician
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK that cited 3rd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (33.33%) MS Exchange
2 3 (16.67%) Exchange Server 2010
3 2 (11.11%) Exchange Server 2013
3 2 (11.11%) Exchange Server 2007
3 2 (11.11%) SharePoint
4 1 (5.56%) Lync
Applications
1 6 (33.33%) MS Excel
2 2 (11.11%) MS Office
3 1 (5.56%) MS Visio
Communications & Networking
1 7 (38.89%) Firewall
2 5 (27.78%) WAN
2 5 (27.78%) LAN
3 4 (22.22%) DNS
3 4 (22.22%) SAN
3 4 (22.22%) DHCP
4 3 (16.67%) Wi-Fi
5 2 (11.11%) TCP/IP
5 2 (11.11%) VPN
6 1 (5.56%) PSTN
6 1 (5.56%) VoIP
6 1 (5.56%) Wireless
6 1 (5.56%) IP Telephony
6 1 (5.56%) iSCSI
6 1 (5.56%) Cisco ASA
Database & Business Intelligence
1 3 (16.67%) SQL Server
2 2 (11.11%) SQL Server 2005
2 2 (11.11%) SQL Server 2008
2 2 (11.11%) SQL Server 2012
General
1 1 (5.56%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (11.11%) LAMP
Miscellaneous
1 1 (5.56%) Thin Client
1 1 (5.56%) Blackberry
1 1 (5.56%) Fat Client
Operating Systems
1 10 (55.56%) Windows
2 7 (38.89%) Windows Server 2008
3 5 (27.78%) Windows Server 2012
4 4 (22.22%) Windows 7
4 4 (22.22%) Linux
5 3 (16.67%) Windows Server 2003
6 2 (11.11%) Android
6 2 (11.11%) Windows 8
7 1 (5.56%) UNIX
7 1 (5.56%) Apple iOS
7 1 (5.56%) Mac OS X
Processes & Methodologies
1 8 (44.44%) ITIL
2 6 (33.33%) Disaster Recovery
3 3 (16.67%) Service Delivery
4 2 (11.11%) Change Management
4 2 (11.11%) ERP
5 1 (5.56%) Service Management
5 1 (5.56%) Business Continuity
5 1 (5.56%) Network Design
5 1 (5.56%) ITIL V3
5 1 (5.56%) Change Control
5 1 (5.56%) Software Deployment
5 1 (5.56%) People Management
Programming Languages
1 2 (11.11%) SQL
Qualifications
1 2 (11.11%) MCP
1 2 (11.11%) MCSE
1 2 (11.11%) MCSA
1 2 (11.11%) Microsoft Certification
2 1 (5.56%) ITIL Certification
2 1 (5.56%) CCVP
2 1 (5.56%) Security Cleared
2 1 (5.56%) CCNA
2 1 (5.56%) Cisco Certification
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 6 (33.33%) Active Directory
2 4 (22.22%) VMware Infrastructure
3 1 (5.56%) Hyper-V
3 1 (5.56%) vSphere
3 1 (5.56%) VMware ESX
Systems Management
1 3 (16.67%) WSUS
2 1 (5.56%) SCCM
Vendors
1 7 (38.89%) Microsoft
1 7 (38.89%) VMware
2 5 (27.78%) Cisco
3 4 (22.22%) HP
4 3 (16.67%) SonicWALL
5 2 (11.11%) Brocade
5 2 (11.11%) Apple
5 2 (11.11%) CheckPoint
6 1 (5.56%) Dell
6 1 (5.56%) Citrix
6 1 (5.56%) Veeam
City, London
Rosemont Consulting Ltd
Salary: From £35,000 to £45,000 per annum Plus Benefits
Posted: 11 days ago
Ealing
Lewis Paige
Salary: £30000 - £35000 per annum
Posted: 12 days ago