The table below looks at the statistics for the 3rd Line Support Technician role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support Technician in their job title over the 3 months to 3 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Aug 2015
Same period 2014 Same period 2013
Third Line Support Technician
Rank 890 917 863
Rank change year-on-year
+27 -54
Permanent jobs requiring a 3rd Line Support Technician 8 10 21
As % of all permanent IT jobs located in the UK 0.007% 0.009% 0.019%
As % of the Job Titles category 0.008% 0.009% 0.021%
Number of salaries quoted 8 8 21
Average salary £32,250 £31,750 £32,000
Average salary % change year-on-year
+1.57% -0.78%
90% offered a salary of more than £29,800 £27,000 £27,500
10% offered a salary of more than £33,500 £35,000 £44,500
UK excluding London average salary £31,000 £31,750 £38,625
% change year-on-year
-2.36% -17.79%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
103108 110561 102421
As % of all permanent IT jobs located in the UK 94.31% 94.50% 94.31%
Number of salaries quoted 85312 90184 84719
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support Technician
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing 3rd Line Support Technician in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Technician Jobs Demand Trend in the UK

3rd Line Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support Technician within the UK.

3rd Line Support Technician Salary Trend in the UK

3rd Line Support Technician
Top 4 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support Technician within the UK over the 3 months to 3 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +20 7 £33,500 +5.51% 3
London +23 4 £33,500 - 1
North West +1 3 £31,000 -11.42% 1
Cheshire - 3 £31,000 -

3rd Line Support Technician
Top 30 Related IT Skills

For the 6 months to 3 August 2015, IT jobs within the UK that cited 3rd Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Technician in their job title.

1 21 (95.45%) Active Directory
2 19 (86.36%) VMware
3 14 (63.64%) VMware Infrastructure
3 14 (63.64%) Windows
4 13 (59.09%) Citrix
5 11 (50.00%) SAN
6 10 (45.45%) Cisco
7 8 (36.36%) MS Exchange
8 7 (31.82%) Business Continuity
8 7 (31.82%) Disaster Recovery
9 6 (27.27%) Server Monitoring
9 6 (27.27%) Mentoring
9 6 (27.27%) SQL Server
9 6 (27.27%) CAD
9 6 (27.27%) Sophos
10 4 (18.18%) Service Delivery
10 4 (18.18%) CCNA
10 4 (18.18%) Apple
10 4 (18.18%) HP
10 4 (18.18%) Cisco Certification
10 4 (18.18%) ITIL
10 4 (18.18%) VoIP
10 4 (18.18%) WAN
10 4 (18.18%) Wi-Fi
10 4 (18.18%) Business Continuity Planning
11 3 (13.64%) Software Deployment
11 3 (13.64%) PCI DSS
11 3 (13.64%) Digital Media
11 3 (13.64%) Server Building
11 3 (13.64%) LAN

3rd Line Support Technician
Top Related IT Skills by Category

For the 6 months to 3 August 2015, IT jobs within the UK that cited 3rd Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (36.36%) MS Exchange
2 1 (4.55%) Exchange Server 2007
2 1 (4.55%) Exchange Server 2010
2 1 (4.55%) IIS
2 1 (4.55%) SharePoint
Applications
1 1 (4.55%) MS Excel
Communications & Networking
1 11 (50.00%) SAN
2 4 (18.18%) VoIP
2 4 (18.18%) WAN
2 4 (18.18%) Wi-Fi
3 3 (13.64%) Firewall
3 3 (13.64%) LAN
4 2 (9.09%) DNS
4 2 (9.09%) DHCP
5 1 (4.55%) TCP/IP
5 1 (4.55%) VPN
Database & Business Intelligence
1 6 (27.27%) SQL Server
Libraries, Frameworks & Software Standards
1 3 (13.64%) Web Services
Miscellaneous
1 3 (13.64%) Digital Media
2 1 (4.55%) Blackberry
Operating Systems
1 14 (63.64%) Windows
2 3 (13.64%) Linux
2 3 (13.64%) Mac OS X
3 2 (9.09%) Windows Server 2003
4 1 (4.55%) Windows Server 2008
4 1 (4.55%) Windows 2000 Server
4 1 (4.55%) Windows 7
4 1 (4.55%) Windows 8
4 1 (4.55%) Windows Server 2012
Processes & Methodologies
1 7 (31.82%) Disaster Recovery
1 7 (31.82%) Business Continuity
2 6 (27.27%) CAD
2 6 (27.27%) Server Monitoring
2 6 (27.27%) Mentoring
3 4 (18.18%) ITIL
3 4 (18.18%) Business Continuity Planning
3 4 (18.18%) Service Delivery
4 3 (13.64%) Change Management
4 3 (13.64%) Network Design
4 3 (13.64%) Software Deployment
4 3 (13.64%) Information Security
4 3 (13.64%) Server Building
5 1 (4.55%) Asset Management
Programming Languages
1 1 (4.55%) SQL
1 1 (4.55%) PowerShell
Qualifications
1 4 (18.18%) CCNA
1 4 (18.18%) Cisco Certification
Quality Assurance & Compliance
1 3 (13.64%) ISO/IEC 27001
1 3 (13.64%) PCI DSS
System Software
1 21 (95.45%) Active Directory
2 14 (63.64%) VMware Infrastructure
3 3 (13.64%) Terminal Services
4 2 (9.09%) XenApp
5 1 (4.55%) XenDesktop
5 1 (4.55%) VMware Workstation
5 1 (4.55%) Hyper-V
Systems Management
1 1 (4.55%) SCCM
Vendors
1 19 (86.36%) VMware
2 13 (59.09%) Citrix
3 10 (45.45%) Cisco
4 6 (27.27%) Sophos
5 4 (18.18%) Apple
5 4 (18.18%) HP
6 3 (13.64%) Microsoft
6 3 (13.64%) LANDesk
7 2 (9.09%) NetApp
8 1 (4.55%) Avaya
8 1 (4.55%) SonicWALL
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